Crew Lead- Job Description
Who we are:
In 1998, we were stuck behind desk jobs we didn't like … and we were miserable. So we quit. We tossed out business suits for bathing suits, got our wisdom teeth pulled while we still had coverage and signed up for every credit card we could. On the same day, within ten minutes of each other, we walked out of our jobs, grabbed a drink and started chasing the American Dream. Twenty years in and some things have changed, but we're the same at our core. We're still having a ton of fun, hanging with Real Good People, and sharing the gift of the Vineyard with everyone we can.
Who You Are:
We are looking for those charismatic, high energy individuals who want to bring the "Everyday should feel this good" vibe to life on the sales floor. From the moment you walk in the door, you'll slip into the good life mentality and effectively coach, train and develop the team into being the ultimate Brand Ambassadors. With a focus on community, you'll be able to identify opportunities as they arise within and outside your four walls. You'll work side by side with the management team in ensuring each customer interaction is unique and perfectly tailored to their needs. While in this role, you'll get the opportunity to support store leadership in different strategic managerial tasks that it takes to successfully run one of our retail locations. In hopes that you will continue to grow within the organization, this role is designed to leverage your leadership skills while continuing to develop, teach and harness your potential as a good life guide.
What you'll do:
* Generate sales to support the store in meeting/exceeding store financial goals and metrics by creating memorable, lasting impressions with our customers
* "Host the party" while effectively communicating vineyard vines core values to our customer through our team
* Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork and Fun
* Execute the fundamentals of "door to floor" concept through receiving of shipment to execution of setting the floor with new inventory
* Focus on people development and training. Providing on-going and consistent training with current and new Crew around product, presentation and process through coaching in the moment and on-boarding
* Responsible for opening and closing the store
Leadership Competencies:
* Drives results
* Customer impact
* Collaboration
* Accountability
* Talent builder
* Self-awareness
* Change agent
* Vision and strategy
* Balance
DOR Overview: In addition to your role responsibilities, you will be asked to take on a Division of Responsibility (DOR). DOR's are a set of distinct responsibilities that are assigned to leaders within the store to ensure clarity around execution of work and support development and growth. DOR's are not a title or position but opportunities for individuals to progress within their role. *Note - DOR's will rotate.
Requirements:
* Minimum one year's work experience in retail leadership, or equivalent role
* Bachelor's degree (preferred)
* Proficiency in Microsoft Office (Word and Excel)
* Charismatic personality and a love for the vineyard vines brand and community
* Proven track record in driving sales with strong interpersonal communication and customer service skills
* Has experience and passion for leading and mentoring a team
* Team focused, confident and professional
* Accuracy and attention to detail
* Ability to plan, manage time, and make decisions in a fast paced environment
As an employee at a vineyard vines retail location, all team members must have the ability to:
* Stand and/or move around for extended periods of time
* Reach, carry, bend, and climb ladders occasionally
* Lift up to 40 pounds, unless an accommodation is requested
Scheduling Requirements:
* Weekend availability required - scheduling will be dependent upon the needs of the business
* 20-30 hours/week average to maintain part-time status
* Seasonal Stores (25-40 hours/week average during seasonal peak periods)
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