Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsLooking to lead a team where your technical expertise and leadership drive operational excellence? As a Field Services Supervisor at Spectrum, you’ll oversee fulfillment operations from the node to the home, ensuring that installations and services meet customer expectations and company standards. Your role will directly shape customer satisfaction through quality craftsmanship and robust team performance.
How You’ll Make an Impact
Guide and support field teams to deliver responsive installation and troubleshooting that meets Spectrum’s quality and safety standards Conduct quality control checks and field safety observations, providing feedback to ensure technical competency and safe practices Resolve escalated customer issues and proactively prevent future concerns through operational excellence Mentor employees with ongoing communication and practical evaluations, fostering professional growth and adherence to standards Coordinate team training, reinforcing technical quality assurance and ensuring your team are well-equipped for every task Facilitate cross-departmental collaboration, maintaining accurate records and upholding company policies and proceduresWorking Conditions
Work indoors and outdoors in varying environments and weather conditions, including confined spaces and heights Exposure to dust, dirt, noise, insects, rodents, pets and cleaning solutions Tasks may require travel, overtime, weekend or second shift work as needed Work in an office environment and in the fieldWhat You’ll Bring to Spectrum
Required Qualifications
Education
Associate degree in electronics, related field or equivalent Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/EExperience
5+ years of field technician work experience Supervisory experience in a technical environment or equivalent Experience with complex cabling jobs including Cat5/Cat6 installation, interior and exterior Experience programming and installing routers, internet gateway services, layer 2/3 ethernet switches and wireless access points in commercial settingsSkills
Effective written and verbal communication with employees, customers and suppliers Advanced understanding of TCP/IP stack and abstraction layers Advanced knowledge of network designs, architectures and topologies Basic knowledge using software tools to support operations Knowledge in basic network devices and appliances Proficient with personal computer and Microsoft Office applications Operate signal level meters, ohm meters and other test equipment Use handheld communication devices and applications Ability to use weight-bearing equipment safely within equipment limitations Climb up to 32 feet and lift up to 90 lbs. using safety equipment Work with small components and differentiate between sizes and colors Other Valid driver’s license with satisfactory driving record per Spectrum standardsPreferred Qualifications
Experience
1+ years of supervisory or leadership experienceSkills
Moderate knowledge of residential and commercial facility construction design/layout Basic knowledge of Spectrum / telecommunications products and servicesAre you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you!
At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager, you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store.
What Our Assistant Store Manager Enjoy Most About the Role
Lead & Inspire – Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment.Drive Sales & Retention – Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers.Develop your Team – Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment.Ensure Operational Excellence – Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity.Create an Exceptional Customer Experience – Maintain a welcoming, well-organized store that reflects Spectrum’s brand and ensures customers receive top-tier service.Manage Inventory & Compliance – Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly.
Working Conditions
You will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrum’s brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time.
What You’ll Bring to Spectrum
Required Skills/Abilities & Knowledge
Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional mannerSignificant time working retail store environmentProven ability to lead others and motivate them to succeed in a goal and incentive-based work environmentDetail oriented and a good problem solverHigh comfort level with personal technology, such as mobile devices and personal video platformsKnowledge and ability to use computer and software applicationsAbility to prioritize, organize, manage multiple tasks/projects and handle change effectivelyWork scheduled overtime as neededRequired Education
High School Diploma or equivalentRequired Related Work Experience
2-3 years Sales/Customer Service experiencePreferred Qualifications
Experience: 1+ year Management experience; 2-3 years Telecommunications/wireless experienceTech Knowledge: Familiarity with the latest technology and devices.Travel: Willingness to travel to other locations as business needs dictate.Education: Bachelor’s Degree or equivalent work experience.Sales Training: Certifications in sales training are a plus.Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsAre you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet®, mobile, TV and voice.
As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others’ successes.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPointAbilities: Lift up to 35 lbs. and stand for prolonged periods of timeSchedule: Travel and flexibility to support store hours as business needs dictatePreferred Qualifications
Education: Bachelor’s Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 yearsAs a Business Sales Representative on Spectrum’s SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you’ll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results.
How You’ll Make an Impact
Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutionsBuild relationships with decision-makers and identify opportunities to expand services within accountsAchieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarksPresent customized proposals, handle objections, and educate customers about the features and benefits of Spectrum’s offeringsMaintain accurate records in sales and customer databases while balancing company leads with proactive lead generationDeliver professional and courteous experiences in every interaction, ensuring high satisfaction levelsDemonstrate resilience and adaptability while handling escalated situations and changing prioritiesWorking Conditions
Office call center setting requiring extended periods seated with telephone headset and computer across multiple screensExposure to moderate noise levelsWhat You Will Bring to Spectrum
Required Qualifications
Education
High school diploma or equivalent; further education in sales or business is a plus
Experience
Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate’s degree, or equivalent combination of education and experience
Skills
Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc.Strong communication skills with the ability to read, write, speak, and understand EnglishDemonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactionsGoal-oriented with a track record of meeting or exceeding sales targets/expectationsAbility to show proper judgement and initiative while adapting to changing priorities in a fast-paced environmentEffectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculatorWork efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvementTroubleshoot technical problems with effective solutions
Preferred Qualifications
Education
Degree in business, marketing, or related fieldExperience
1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry1+ year of ICOMS and/or CSG billing software experience or similar2+ years of telecommunication sales experienceSkills
Ability to build rapport quickly and convert cold outreach into qualified opportunities and salesExcellent verbal and written communication to engage clients, present solutions, and handle objectionsProven ability to meet or exceed sales targets and quotasFamiliarity with CRM software and sales tools; basic understanding of cable and internet servicesSkilled in negotiating pricing for products and services and delivering tailored solutionsUnderstanding of the cable and telecommunications market, competitor offerings, and trendsStrong organizational skills to manage multiple accounts and prioritiesTeam player who contributes to shared goals and cross functional successWillingness to learn and adjust to new products, services, and sales techniquesPositive, proactive approach to challenges and customer interactions