Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.
Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, mobile, TV and voice.
ResponsibilitiesAs a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.
WHAT OUR RETAIL STORE MANAGERS ENJOY MOST
Collaborating with peers to build high performing teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and actively building each other up and celebrating each-others' successes.
QualificationsWHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Experience: 3-5 years of sales and customer service experience Working inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.Schedule: Travel and flexibility to support store hours as business needs dictate.Preferred Qualifications
Education: Bachelor's Degree or equivalent work experienceManagement experience - 1+ yearsTelecommunications/wireless experience - 1-3 years Read LessGoal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.
At Spectrum, we keep millions of customers connected across our footprint. Our products Spectrum Internet, Mobile, streaming and linear Video, and Voice seamlessly converge to power our customers' digital lives.
In this individual contributor, customer-facing role, you will prospect for new residential customers within your territory to sell our products and services tailored to meet their unique needs. Your focus will be on building relationships and sharing the benefits of our bundled services, working every lead from initial contact to sale.
While two or more years of relevant sales experience is preferred, as a member of our team, you'll have the tools and resources needed to build a long and successful career with us.
Full-time
Entry-level
Travel in assigned territory
Career progression opportunities - earn more as you grow
Work in all elements
Paid on-the-job training
Read LessWith hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.
In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.
Our Store Specialists have the opportunity to build rewarding careers while achieving their financial goals, in either a full-time or part-time capacity. While sales experience is helpful, it isn't required it's your positive attitude and willingness to learn that will help you succeed. As a member of our team, you'll have the tools and resources needed to build a long and successful career with us.
Full-time or part-timeEntry-levelPaid on-the-job trainingCareer progression opportunities - earn more as you growWe asked Gigi, Store Manager: Q What is your role and what is a typical day like? Employee Q&A We asked Briana, Store Manager: Q Describe your team, how do you work together? Employee Q&A Back to nav
Read LessWith hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.
In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.
Our Store Specialists have the opportunity to build rewarding careers while achieving their financial goals, in either a full-time or part-time capacity. While sales experience is helpful, it isn't required it's your positive attitude and willingness to learn that will help you succeed. As a member of our team, you'll have the tools and resources needed to build a long and successful career with us.
Full-time or part-timeEntry-levelPaid on-the-job trainingCareer progression opportunities - earn more as you growWe asked Gigi, Store Manager: Q What inspires you to succeed in your role? Employee Q&A We asked Briana, Store Manager: Q Describe your team, how do you work together? Employee Q&A Back to nav
Read LessEarn $18/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
ResponsibilitiesWhat Our Retail Sales Specialists Enjoy Most About the Role
Enhancing the customer experience while meeting sales, service, and operational goals.Identifying sales opportunities and creating ideal customer experiences through product support and education.Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.QualificationsRequired Qualifications
Education
High School Diploma or equivalent.Skills & Abilities
Proficiency in cash handling and accurate payment transactions.High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.Basic math skills.Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.Familiarity with goal- and incentive-based work environments.Strong performance in a fast-paced team environment.Effective communication with employees and customers in person, on the phone and in writing.Highly effective interpersonal skills for building partnerships across the organization.Self-motivated, competitive spirit with a desire to exceed sales goals.Positive and professional demeanor, strong attention to detail and problem-solving skills.Preferred Qualifications
Knowledge of the latest technology and devices.1-5 years of sales/customer service experience.1-3 years of telecommunications/wireless experience. Read LessJoin Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.
ResponsibilitiesWhat our Call Center Sales Representatives Enjoy Most About the Role
Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors.Working Conditions
Normal office environment.QualificationsRequired Qualifications
Education
High school diploma or equivalent.Skills & Abilities
Clear, straightforward and professional communication with customers and colleagues.Proven sales techniques with consistent achievement of sales goals.Proficiency in computer and consumer electronics.Competence in using personal computers and relevant software applications, including billing systems.Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.Demonstrated judgment and initiative in accomplishing job duties.Working knowledge of cable communications products and services, including TV, internet, and telephone.Preferred Qualifications
2+ years of call center sales experience. Read LessEarn $18.00/hour base pay, with the potential to earn $22.05/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
ResponsibilitiesEnhancing the customer experience while meeting sales, service, and operational goals.Identifying sales opportunities and creating ideal customer experiences through product support and education.Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.QualificationsRequired Qualifications
Education
High School Diploma or equivalent.Skills & Abilities
Proficiency in cash handling and accurate payment transactions.High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.Basic math skills.Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.Familiarity with goal- and incentive-based work environments.Strong performance in a fast-paced team environment.Effective communication with employees and customers in person, on the phone and in writing.Highly effective interpersonal skills for building partnerships across the organization.Self-motivated, competitive spirit with a desire to exceed sales goals.Positive and professional demeanor, strong attention to detail and problem-solving skills.Preferred Qualifications
Knowledge of the latest technology and devices.1-5 years of sales/customer service experience.1-3 years of telecommunications/wireless experience. Read LessThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
Enhancing the customer experience while meeting sales, service, and operational goals.Identifying sales opportunities and creating ideal customer experiences through product support and education.Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.Required Qualifications
Education
High School Diploma or equivalent.Skills & Abilities
Proficiency in cash handling and accurate payment transactions.High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.Basic math skills.Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.Familiarity with goal- and incentive-based work environments.Strong performance in a fast-paced team environment.Effective communication with employees and customers in person, on the phone and in writing.Highly effective interpersonal skills for building partnerships across the organization.Self-motivated, competitive spirit with a desire to exceed sales goals.Positive and professional demeanor, strong attention to detail and problem-solving skills.Preferred Qualifications
Knowledge of the latest technology and devices.1-5 years of sales/customer service experience.1-3 years of telecommunications/wireless experience.Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. We're committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Read LessGoal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.
At Spectrum, we keep millions of customers connected across our footprint. Our products Spectrum Internet, Mobile, streaming and linear Video, and Voice seamlessly converge to power our customers' digital lives.
In this individual contributor, customer-facing role, you will prospect for new residential customers within your territory to sell our products and services tailored to meet their unique needs. Your focus will be on building relationships and sharing the benefits of our bundled services, working every lead from initial contact to sale.
While two or more years of relevant sales experience is preferred, as a member of our team, you'll have the tools and resources needed to build a long and successful career with us.
Full-timeEntry-levelTravel in assigned territoryCareer progression opportunities - earn more as you growWork in all elementsPaid on-the-job trainingWe asked Michael, Residential Connectivity Specialist: Q How do commission and incentives play into your role? Employee Q&A We asked Emily, Residential Connectivity Specialist: Q What do you love most about your job and why? Employee Q&A
Read LessDo you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum's growth and customer satisfaction.
Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
ResponsibilitiesHow You'll Make an Impact
Acquire new residential customers by visiting assigned leads and introducing Spectrum's offeringsConduct consultative needs analyses to tailor product recommendations for each prospective customerPresent compelling sales proposals that align with customer needs and highlight Spectrum's solutionsComplete all required sales documentation accurately, including dispositioning, order entry and reportingParticipate actively in sales meetings and training sessions to support team goals and professional developmentAchieve monthly sales targets across high-speed data, mobile, landline phone and video servicesMonitor competitors' activities within your territory and communicate relevant information to your managerWorking Conditions
Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weatherMinimal time in an office environmentExposure to moderate noise levelsQualificationsWhat You'll Bring to Spectrum
Required Qualifications
Education
High School Diploma or equivalent work experienceSkills
Ability to read, write, speak and understand English languageEngaging interpersonal skillsAbility to listen, formulate needs based sales strategies, and articulate pitches to sell products and servicesA passion to succeed and strong personal drive to sell to prospective customersAbility to travel (including during inclement weather) to and from assigned territories and company facilitiesFamiliarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contactAbility to work independently with little or no supervisionA valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehiclePreferred Qualifications
Experience
2+ years sales or relevant work experienceSkills
Success in a previous sales position, prospecting or cold calling; direct sales experience is preferredKnowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as neededPhysical Requirements
Travel door to door for extensive periods through local communitiesAble to lift and transport 10-20 pounds Read Less