Senior AV/VTC Engineer Fort Shafter, Hawaii Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment. The Senior AV/VTC Engineer shall be responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing, upgrading, and modifying video teleconferencing equipment systems. Responsibilities Serve as team lead for onsite engineering personnel and customer liaison on Provide life cycle refresh projections for AV/VTC infrastructure and AV equipment build-out Provide support and services in the AV Engineering Team supporting a DoD organization with video-teleconferencing services. Conduct site surveys to establish AV/VTC systems and equipment customer Provide on-site support primarily at customer site locations and provide occasional alternate or satellite site support and/or travel as Resolve system operational problems by troubleshooting and performing fault Repair, replace, or reprogram faulty equipment, as Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions. Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment. Act as equipment custodian and perform inventory asset management and accountability functions. Responsible for the generation of and compliance with customer organization and contractual recurring daily, weekly, and monthly reporting requirements, non-recurring, and special reports. Develop and implement metrics capture processes and procedures, quality control and assurance processes and procedures, and perform other tasks as assigned. Demonstrate proficiency, accuracy, and attention to detail for assigned duties. Complete annual company and customer training requirements. Record labor hours daily. Other duties as assigned. Qualifications High school diploma or GED equivalent A BA/BS in the information technology field is preferred 6+ years of current experience in designing, installing, and configuring enterprise desktop VTC deployments Must have senior experience in configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies COMPTIA A+, Network+, or Security+ certification required Knowledge or experience with AMX, Crestron, or Extron control systems TS/SCI clearance is required with SCI eligibility Knowledge, Skills, and Abilities: Must be able to apply Security Technical Implementation Guides (STIG) requirements on UC technologies. Understanding of Department of Defense Intelligence Agency (DIA) TTPs, Defense (DOD), and DISA VTC requirements. Must be able to resolve basic and advanced troubleshooting on Cisco UC technologies. Knowledge of AV/VTC sessions, call managers, scheduling, and AV/VTC services with outside agencies for executive-level users. Ability to perform duties in the DoD classified and unclassified environments, including the use of KIV-7 encryption keys for ISDN/IP classified connectivity. Experience with IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards, and DoD Video Security Technical Implementation Guides (STIG) processes, and familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational Working knowledge of SIP, ISM, H232, H320, H460, TLS, RTP, SRTP, TCP/IP and UDP, content control protocols, video compression standards, packet analyzers, routing protocols, and networking fundamentals, Tandberg, Polycom, and Cisco video and voice technologies. Full working knowledge of commercial construction methods, like ceiling deck constructions, wall framing, structural engineering, electrical wiring, and cable/fiber installation. Familiar with AR 25-1 and DoD PAM 25-91. Experience with Cisco Unified Communications Manager/Cisco Meeting Server Technologies Operations and Maintenance. Experience with multi-security classified and unclassified IP video teleconferencing/presentations. Senior experience with networking, LAN/WAN, and Telecommunications Industry Association (TIA) cabling standards. Proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook. Knowledge of TCP/IP network routing and switching. Experience with any of the following programming languages: C+, C++ or C#, Visual Basic, or HTML. Experience with the industry’s audio Digital Signal Processors (DSPs). Knowledge of wireless technologies. Experience with DITSCAP/8500.2 IA controls desired. Understanding of PKI Must have the ability to attend all customer in-person meetings and conferences as requested. Must have the ability to communicate with others effectively, both orally and in writing. Ability to multitask in a high-stress, performance-based environment. Ability to establish priorities and meet established deadlines. Maintain a high level of integrity and accountability. Possess strong problem-solving and leadership skills. Ability to travel CONUS and/or OCONUS up to 10% as required. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/
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