Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
This is a physically demanding, fast-paced job involving independent or team-based work to hand-build quality upholstered furniture. Drive, urgency, and self-motivation are needed to meet daily production goals. The role requires standing for long periods, lifting and moving at least 50 lbs, and using hands to grip, pull, and handle materials. Comfort with power tools, framing, and staple guns is essential.Job Description:
JOB RESPONSIBILITIES
Work in a team atmospherePerform any position within the cell as neededProper use of Kan Ban containersUpholster:
Knock down all sharp corners of frameUse of staple gun to staple materialsUse of hammer to insert tack strip, panels, etcUse of staple puller to retract improper staplesUse of additional air tools to assemble components as necessary (drill, hog ring gun, hot glue gun, etc.)Ability to assemble furniture components by upholstery notes within specificationsFrame:
Use of frame gun to staple materialsProper glue and/or wax application per specificationUse of additional air tools to assemble components as necessary (drill, crimping gun, chisel tool, etc)Use of glue scraper for proper clean upCushion Process:
Validate unit cover to ticket in each batchCoordinate work flow in cellInsert stuffing materials into cover componentsUse of machine to seal and quiltUse of staple gun to staple materialsFinal Assembly:
Assemble components into completed unitUse of staple gun to staple materialsUse of additional air tools to assemble components as necessary (drill, tack gun, etc)Oil mechanism as required by specificationScan ticket to show unit completePackaging:
Use of staple gun to staple materialsUse of additional air tools to assemble components as necessary (drill, frame gun, crimp gun, etc)Use of banding and up ender equipmentUse of tape gun to properly secure packaging materialsApply ticket to finished package in proper locationMove unit to alternate location as neededJOB REQUIREMENTS:
Equivalent combination of education and experience to perform the above dutiesBasic reading and writing skillsCompletion of in-house training curriculumBasic computer skillsStrong coordination for routine, repetitive tasksAbility to stand for up to 10 hours per day with frequent bending, twisting, and reachingCapacity to push, pull, and lift a minimum of 50 lbsSkilled use of hands for gripping, pulling, and tuggingSUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Strong coordination for routine, repetitive tasks. Ability to stand for up to 10 hours per day on hard surfaces with frequent bending, twisting, and reaching. Capacity to push, pull, and lift a minimum of 50 lbs. Skilled use of hands for gripping, pulling, and tugging.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
An innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions while reflecting the company’s ethos around people, processes, products and brand. The role requires translating client needs into actionable design concepts, conducting insightful in-home consultations, and fortifying sales teams with design expertise. This position is instrumental in elevating the design culture and is held to the utmost standards of professionalism and integrity.Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Process:
Promote the La-Z-Boy In-Home Design program to draft potential design solutions, present customized portfolio presentations tailored to the client’s requirements and preferences to achieve or surpass store and individual design sales goals.Achieve annual operating benchmarks, and personal objectives.Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.People:
Partner with Store and Sales Managers to provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.Collaborate with the team to ensure execution of operational excellence.Brand Advocacy:
Create design concepts and digital presentation with finish selections, furnishings, and decor.Translate the client’s lifestyle, taste, and budget into actionable design recommendations.Operations:
Ensure proper execution of all existing and new systems and administrative procedures.Support store management with weekly, monthly and quarterly meetings.Support store management with the execution of special projects and promotions.Adhere to legal and efficient accounting practices.Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.SCOPE & IMPACT:
This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
Education: bachelor’s degree; or equivalent experience.Experience: 2-3 years in sales or interior design, with a residential emphasis.Skills: Proficient in Microsoft Office 365, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidaysValid Driver’s LicensePREFERRED REQUIREMENTS:
Design CertificationAdvanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.Ability to operate motor vehicle.Ability to stand for long periods of time.Nearly continuous use of repetitive hand motions, hearing and listening.Often required to sit, walk, bend and stoopSubject to inside environmental conditionsAbility to pass background and drug screen.OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Training Pay: $20 per hour for 2-6 weeks (no commission)Average Earning Potential After Training: $60,000 - $90,000+ (inclusive of base, commission and bonus)The company will not pay less than state/local minimum wage requirementsPost-Training Pay:
Base Pay: $26,000 per yearCommission & Bonus: Earn more with UNCAPPED commission on written sales – 3.5% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of up to $2,000 based on your ability to meet specific individual sales goalsIndividual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
An innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions while reflecting the company’s ethos around people, processes, products and brand. The role requires translating client needs into actionable design concepts, conducting insightful in-home consultations, and fortifying sales teams with design expertise. This position is instrumental in elevating the design culture and is held to the utmost standards of professionalism and integrity.Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Process:
Promote the La-Z-Boy In-Home Design program to draft potential design solutions, present customized portfolio presentations tailored to the client’s requirements and preferences to achieve or surpass store and individual design sales goals.Achieve annual operating benchmarks, and personal objectives.Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.People:
Partner with Store and Sales Managers to provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.Collaborate with the team to ensure execution of operational excellence.Brand Advocacy:
Create design concepts and digital presentation with finish selections, furnishings, and decor.Translate the client’s lifestyle, taste, and budget into actionable design recommendations.Operations:
Ensure proper execution of all existing and new systems and administrative procedures.Support store management with weekly, monthly and quarterly meetings.Support store management with the execution of special projects and promotions.Adhere to legal and efficient accounting practices.Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.SCOPE & IMPACT:
This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
Education: bachelor’s degree; or equivalent experience.Experience: 2-3 years in sales or interior design, with a residential emphasis.Skills: Proficient in Microsoft Office 365, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidaysValid Driver’s LicensePREFERRED REQUIREMENTS:
Design CertificationAdvanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.Ability to operate motor vehicle.Ability to stand for long periods of time.Nearly continuous use of repetitive hand motions, hearing and listening.Often required to sit, walk, bend and stoopSubject to inside environmental conditionsAbility to pass background and drug screen.OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Training Pay: $20 per hour for 2-6 weeks (no commission)Average Earning Potential After Training: $60,000 - $90,000+ (inclusive of base, commission and bonus)The company will not pay less than state/local minimum wage requirementsPost-Training Pay:
Base Pay: $26,000 per yearCommission & Bonus: Earn more with UNCAPPED commission on written sales – 3.5% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of up to $2,000 based on your ability to meet specific individual sales goalsIndividual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
This position is responsible for safely providing predictive, preventative, and emergency mechanical and electrical maintenance services for production and infrastructure systems as necessary to maintain process efficiency for La-Z-Boy operations and facilities.Job Description:
JOB RESPONSIBILITIES
• Perform routine scheduled, preventive, and emergency maintenance on plant electrical and mechanical systems and equipment.
• Install, repair, adjust, and test equipment and components to ensure that systems function properly.
• Inspect or examine equipment, structures, materials, or components to identify causes of errors or identify defects.
• Effectively use computer to manage work orders, document work, and requisition parts/materials to accomplish required maintenance in an efficient and organized manner.
• Communicate and cooperate with machine operators; operate equipment to detect equipment problems, analyze malfunctions, and verify system problems.
• Determine correct types of equipment, tools, or materials needed to complete tasks.
• Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems.
• Work effectively as a team-member and coordinate activities with others as needed.
• The level three multi craft will be expected to be able to complete above responsibilities with minimal supervision or assistance. They will be able to use mechanical, electrical equipment, techniques, and test equipment to conduct advanced trouble shooting and repairs. Equipment would include but not limited to electrical multi-meter, dial indicators, strain gauges, belt tension gauges, belt wear gages, computer aids to read and manipulate ladder logic in PLCs and other controllers. This role is expected to understand and demonstrate advanced skills in their field, mechanical or electrical.
• Follow health and safety standards
• Maintain a clean workplace following 5S standards
• Perform other tasks as assigned
JOB REQUIREMENTS:
• Equivalent combination of education and experience to perform the above duties. Associates Degree in Industrial Maintenance Technology, Mechatronics, Electrical and Instrumentation, Electro-Mechanical, Automated Manufacturing Technology or Electrical Engineering Technology preferred.
• Must be knowledgeable, adhere to, and enforce stated safety policies and procedures. Incorporate and maintain safe behavior into all activities and consistently comply with all established safety and health policies and procedures.
• Has knowledge, training, 5 plus years’ experience, and must be able to demonstrate mastery of the following-
• Ability to diagnose, troubleshoot, repair and document simple and complex machine malfunctions to mechanical and electrical components, devices, and/or systems.
• Ability to read and interpret technical documents including diagrams, drawings, blueprints, maintenance manuals, schematics, or ladder logic diagrams.
• Ability to perform necessary welding, fabrication, and machine shop tasks incidental to maintenance and repair needs.
• Effective communication skills, both verbal and written.
• Excellent customer service skills.
OUR PURPOSE:
We are La-Z-Boy Incorporated. Get comfortable with taking your work personally. Get comfortable with uncompromising quality. Get comfortable with caring about your colleagues and the consumers we serve. When people are comfortable, they are free to be themselves; to be fearless. When people are comfortable, they put others at ease and are more welcoming to different people and perspectives. When people are comfortable, they collaborate in meaningful ways. Being comfortable brings out the best in us.
We believe in the transformational power of comfort
OUR VALUES:
Courage – We aren’t afraid to try something new
• We are results oriented and can-do hard things.
• We do what is right.
• We challenge the status quo.
Curiosity – We are relentless in our mission to understand our business and consumers
• We ask questions and explore every opportunity.
• We embrace change.
• We test and learn.
Compassion – We honor our almost 100-year legacy that was built on family
• We lead with empathy in support of each other, our consumers and our communities.
• We foster an inclusive environment.
• We believe in positive intent.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
An innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions while reflecting the company’s ethos around people, processes, products and brand. The role requires translating client needs into actionable design concepts, conducting insightful in-home consultations, and fortifying sales teams with design expertise. This position is instrumental in elevating the design culture and is held to the utmost standards of professionalism and integrity.Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Process:
Promote the La-Z-Boy In-Home Design program to draft potential design solutions, present customized portfolio presentations tailored to the client’s requirements and preferences to achieve or surpass store and individual design sales goals.
Achieve annual operating benchmarks, and personal objectives.
Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.
People:
Partner with Store and Sales Managers to provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.
Collaborate with the team to ensure execution of operational excellence.
Brand Advocacy:
Create design concepts and digital presentation with finish selections, furnishings, and decor.
Translate the client’s lifestyle, taste, and budget into actionable design recommendations.
Operations:
Ensure proper execution of all existing and new systems and administrative procedures.
Support store management with weekly, monthly and quarterly meetings.
Support store management with the execution of special projects and promotions.
Adhere to legal and efficient accounting practices.
Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
SCOPE & IMPACT:
This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
Education: bachelor’s degree; or equivalent experience.
Experience: 2-3 years in sales or interior design, with a residential emphasis.
Skills: Proficient in Microsoft Office 365, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
Valid Driver’s License
PREFERRED REQUIREMENTS:
Design Certification
Advanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.
Ability to operate motor vehicle.
Ability to stand for long periods of time.
Nearly continuous use of repetitive hand motions, hearing and listening.
Often required to sit, walk, bend and stoop
Subject to inside environmental conditions
Ability to pass background and drug screen.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Average Earning Potential After Training: $50,000 - $80,000 (inclusive $26k annual base PLUS UNCAPPED commission and monthly bonus)
Post-Training Base Pay: $26,000 per year
Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3.5% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of $0 - $2,000 based on your ability to meet specific individual sales goals
The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
This position will assist in the offloading, receiving, shipping, storage and distribution of products in a warehouse environment. Daily tasks involve bar code scan applications that record movement, receipt, and status changes to inventory. Timely and efficient completion of job duties are critical in this position as well as safely operating industrial power equipment such as a forklift and cherry picker.Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Receive, transport and stock inbound products from manufacturing facilities and suppliers; including but not limited to physical lifting, movement by powered and manual lift and material handling equipment.Accurately place and properly stack stock for storage in designated areas including recording of the stock location into the perpetual inventory record using the proprietary system.Fulfill orders by locating, transporting, offloading and scanning of outbound product from storage areas to shipping lanes for distribution to consumers, dealers and other destinations. The process of order fulfillment includes matching of serialized product to orders, uploading items to manifest or transfer of location in the proprietary system using company secure IT network, equipment and procedures. Order fulfillment tasks require physical lifting and the use of both manual and industrial powered equipment.Perform inventory cycle counts daily, weekly or monthly as required to meet company compliance requirementsUse of heavy industrial power equipment and constantly performing job duties at heights requiring fall protection combined with the physical requirements and heavy lifting.Assist in maintaining a clean and organized warehouse as well as complying with all safety regulations established by the company.SCOPE & IMPACT:
Performance of the tasks as outlined for this position are essential to the successful daily operation of the Z-Dock. Execution of outbound tasks within required time frames is critical in meeting company commitments to customers, dealer partners, 3rd party delivery providers and shareholders. Timely and accurate receipt and stocking of inbound product impacts inventory accuracy, order fulfillment and scheduling of delivery and distribution.
MINIMUM REQUIREMENTS:
High School Diploma, GED or equivalent experience with 1-2 years’ experience in delivery, warehousing, receiving, issuing, packing, shipping and/or storage of goods, or equivalentForklift certification required and experience using a cherry picker is a plusBasic computer skills for maintaining inventory logs and databasesGood communication skills, both written and verbalAbility to move heavy items (up to 350 lbs.) for several hours consecutively when pulling and putting away the furniturePREFERRED REQUIREMENTS:
Basic knowledge of inventory procedures.A thorough understanding of the proper methods and procedures used in safe receiving, storing, requisitions, shipping and deliveryUnderstand internal control procedures for process of receiving product against purchase orders and packing slips and actions to reconcileFurniture delivery and repairSUPERVISORY RESPONSIBILITIES: none
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Nearly continuously stand, balance, reach overhead, pull, push, and lift up to 50 lbs. Often repetitive hand motion, walking, bending, stooping, listening, talking, climb stairs and ladders, crawl, and operate industry equipment.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
The Warehouse Associate II will assist in the offloading, receiving, shipping, storage and distribution of products in a warehouse environment. Daily tasks involve bar code scan applications that record movement, receipt, and status changes to inventory. Timely and efficient completion of job duties are critical in this position as well as safely operating industrial power equipment such as a forklift and cherry picker.Job Description:
KEY RESPONSIBILITIES:
• Receive, transport and stock inbound products from manufacturing facilities and suppliers; including but not limited to physical lifting, movement by powered and manual lift and material handling equipment.
• Accurately place and properly stack stock for storage in designated areas including recording of the stock location into the perpetual inventory record using the proprietary system.
• Fulfilling orders by locating, transporting, offloading and scanning of outbound product from storage areas to shipping lanes for distribution to consumers, dealers and other destinations. The process of order fulfillment includes matching of serialized product to orders, uploading items to manifest or transfer of location in the proprietary system using company secure IT network, equipment and procedures. Order fulfillment tasks require physical lifting and the use of both manual and industrial powered equipment.
• Performing inventory cycle counts daily, weekly or monthly as required to meet company compliance requirements
• Other duties as required by management, to include product prep, reuse or recycling of revenue commodities, 5S responsibilities, attending company required training and committee participation.
• Use of heavy industrial power equipment and constantly performing job duties at heights requiring fall protection combined with the physical requirements and heavy lifting increase the risk of injury in the position over other RDC jobs.
• Assist in maintaining a clean and organized warehouse as well as complying with all safety regulations established by the company.
SCOPE & IMPACT:
Performance of the tasks as outlined for this position are essential to the successful daily operation of the RDC. Execution of outbound tasks within required time frames is critical to meet company commitments to customers, dealer partners, 3rd party delivery providers and shareholders. Timely and accurate receipt and stocking of inbound product impacts inventory accuracy, order fulfillment and scheduling of delivery and distribution.
MINIMUM REQUIREMENTS:
• High School Diploma, GED or equivalent experience
• Minimum one (1) year experience in delivery, warehousing, receiving, issuing, packing, shipping and/or storage of goods
• Forklift certification required and experience using a cherry picker is a plus
• Basic computer skills for maintaining inventory logs and databases
• Good communication skills, both written and verbal
• Ability to move heavy items (up to 350 lbs.) for several hours consecutively when pulling and putting away the furniture
PREFERRED REQUIREMENTS:
• Basic knowledge of inventory procedures.
• A thorough understanding of the proper methods and procedures used in safe receiving, storing, requisitions, shipping and delivery
• Understand internal control procedures for process of receiving product against purchase orders and packing slips and actions to reconcile
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Often required to sit, repetitive hand motion, hear, listen, talk, stand, walk, bend, stoop, kneel, squat, balance, reach overhead, crawl, pill, push and lift – up 350 to pounds, sometimes required to climb stairs, climb ladders. Not required to shovel.
CORE ATTRIBUTES:
Communicate Transparently
Lead the Team Impact and Influence
Deliver Results
Coach and Develop
At La-Z-Boy, we are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to Build Something Amazing.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40Base Compensation Range: $15.68 - $23.71 per hourBenefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
✨ Sell Luxury. Live Modern. Earn Without Limits. ✨Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Drives Sales
Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐BoyPromote the Design program & assist the Designer to achieve established Design program sales goalsConsistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customersMaximize store promotions, marketing initiatives, and grassroots programsMaintain strong knowledge of the features and benefits of existing and new product linesDesign Program
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.Execute and champion the Design process following the established company guidelinesResponsible for supporting design related functions in the storeCustomer Focus
Provide the highest level of customer service to all current and future customersEnsure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling processEffectively use Podium to ensure customer satisfaction and future follow‐upMake sound business decisions to deliver customer satisfaction and promote team environmentProvide support by being responsive to incoming phone calls and emailsAssist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experiencePeople
Maintain a positive working relationship with all store employeesAssist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goalsHelp promote and champion a culture of sales and serviceOperational Excellence
Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanlinessAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveriesResponsible for accurately completing daily On‐Point system logsShow a sense of urgency, enthusiasm and excitement with the store team and customersMaintain adequate knowledge of company standards, product knowledge and internal processes and systemsConsistently schedule deliveries with customersResponsible for opening and closing of the storeMINIMUM REQUIREMENTS:
High School Diploma or equivalentPrevious selling experience and ability to close a sale strongly preferredExcellent communication, customer service skills, and organizational skillsStrong interpersonal skills to effectively communicate, build rapport, and positively influenceDemonstrated persuasion and negotiation skillsAbility to effectively manage time and conflicting prioritiesAbility to effectively and productively with others as a teamAbility to work the schedule and hours dictated by business needsAbility to work evenings, weekends and holidays as requiredInitiative to meet assigned goals, missions and objectives and motivated to achieve moreStrong attention to detailProficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPointPREFERRED REQUIREMENTS:
Bachelor’s degree in Business or a related fieldSUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.Ability to stand for long periods of time.Nearly continuous use of repetitive hand motions, hearing and listening.Often required to sit, walk, bend and stoopSubject to inside environmental conditionsAbility to pass background and drug screen.OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Training Pay: $18 per hour for 2-6 weeks (no commission)Average Annual Earning Potential After Training: $36,000 - $60,000 (inclusive of base, bonus, and commission)Total Compensation Range: $22,880 - $75,000+ (will not pay less than state/local minimum wage requirements)Post-Training Pay:
Base Pay: $15 / hour (varies by store location)Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $0 - $1,500, based on your ability to meet specific individual sales goals.Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and total compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
✨ Sell Luxury. Live Modern. Earn Without Limits. ✨Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Drives Sales
Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐BoyPromote the Design program & assist the Designer to achieve established Design program sales goalsConsistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customersMaximize store promotions, marketing initiatives, and grassroots programsMaintain strong knowledge of the features and benefits of existing and new product linesDesign Program
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.Execute and champion the Design process following the established company guidelinesResponsible for supporting design related functions in the storeCustomer Focus
Provide the highest level of customer service to all current and future customersEnsure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling processEffectively use Podium to ensure customer satisfaction and future follow‐upMake sound business decisions to deliver customer satisfaction and promote team environmentProvide support by being responsive to incoming phone calls and emailsAssist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experiencePeople
Maintain a positive working relationship with all store employeesAssist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goalsHelp promote and champion a culture of sales and serviceOperational Excellence
Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanlinessAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveriesResponsible for accurately completing daily On‐Point system logsShow a sense of urgency, enthusiasm and excitement with the store team and customersMaintain adequate knowledge of company standards, product knowledge and internal processes and systemsConsistently schedule deliveries with customersResponsible for opening and closing of the storeMINIMUM REQUIREMENTS:
High School Diploma or equivalentPrevious selling experience and ability to close a sale strongly preferredExcellent communication, customer service skills, and organizational skillsStrong interpersonal skills to effectively communicate, build rapport, and positively influenceDemonstrated persuasion and negotiation skillsAbility to effectively manage time and conflicting prioritiesAbility to effectively and productively with others as a teamAbility to work the schedule and hours dictated by business needsAbility to work evenings, weekends and holidays as requiredInitiative to meet assigned goals, missions and objectives and motivated to achieve moreStrong attention to detailProficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPointPREFERRED REQUIREMENTS:
Bachelor’s degree in Business or a related fieldSUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.Ability to stand for long periods of time.Nearly continuous use of repetitive hand motions, hearing and listening.Often required to sit, walk, bend and stoopSubject to inside environmental conditionsAbility to pass background and drug screen.OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Training Pay: $16.94 per hour for 2-6 weeks (no commission)Average Annual Earning Potential After Training: $36,000 - $60,000 (inclusive of base, bonus, and commission)Total Compensation Range: $22,880 - $75,000+ (will not pay less than state/local minimum wage requirements)Post-Training Pay:
Base Pay: $13 / hour (varies by store location)Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $0 - $1,500, based on your ability to meet specific individual sales goals.Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and total compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read LessComfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Job Summary:
✨ Sell Luxury. Live Modern. Earn Without Limits. ✨Job Description:
KEY RESPONSIBILITIES (other duties as assigned):
Drives Sales
Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐BoyPromote the Design program & assist the Designer to achieve established Design program sales goalsConsistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customersMaximize store promotions, marketing initiatives, and grassroots programsMaintain strong knowledge of the features and benefits of existing and new product linesDesign Program
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.Execute and champion the Design process following the established company guidelinesResponsible for supporting design related functions in the storeCustomer Focus
Provide the highest level of customer service to all current and future customersEnsure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling processEffectively use Podium to ensure customer satisfaction and future follow‐upMake sound business decisions to deliver customer satisfaction and promote team environmentProvide support by being responsive to incoming phone calls and emailsAssist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experiencePeople
Maintain a positive working relationship with all store employeesAssist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goalsHelp promote and champion a culture of sales and serviceOperational Excellence
Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanlinessAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveriesResponsible for accurately completing daily On‐Point system logsShow a sense of urgency, enthusiasm and excitement with the store team and customersMaintain adequate knowledge of company standards, product knowledge and internal processes and systemsConsistently schedule deliveries with customersResponsible for opening and closing of the storeMINIMUM REQUIREMENTS:
High School Diploma or equivalentPrevious selling experience and ability to close a sale strongly preferredExcellent communication, customer service skills, and organizational skillsStrong interpersonal skills to effectively communicate, build rapport, and positively influenceDemonstrated persuasion and negotiation skillsAbility to effectively manage time and conflicting prioritiesAbility to effectively and productively with others as a teamAbility to work the schedule and hours dictated by business needsAbility to work evenings, weekends and holidays as requiredInitiative to meet assigned goals, missions and objectives and motivated to achieve moreStrong attention to detailProficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPointPREFERRED REQUIREMENTS:
Bachelor’s degree in Business or a related fieldSUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds.Ability to stand for long periods of time.Nearly continuous use of repetitive hand motions, hearing and listening.Often required to sit, walk, bend and stoopSubject to inside environmental conditionsAbility to pass background and drug screen.OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
What You Can Expect:
Training Pay: $17 per hour for 2-6 weeks (no commission)Average Annual Earning Potential After Training: $36,000 - $60,000 (inclusive of base, bonus, and commission)Total Compensation Range: $22,880 - $75,000+ (will not pay less than state/local minimum wage requirements)Post-Training Pay:
Base Pay: $15/ hour (varies by store location)Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $0 - $1,500, based on your ability to meet specific individual sales goals.Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and total compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40Benefits for Employees in the US:
Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via: https://learn.bswift.com/la-z-boy
If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.
Read Less