Senior Business Systems Analyst – D365FOHybrid in Seattle, WAUp to $140k base salary
The Senior Business Systems Analyst is responsible for analyzing, designing, implementing, and maintaining information systems that address the organization's business requirements. This role involves collaborating closely with stakeholders to understand needs, assess current systems, identify areas for improvement, and suggest innovative solutions. The Analyst works with cross-functional teams to translate business goals into technical specifications, ensuring the successful delivery of IT projects.
PRIMARY DUTIES AND RESPONSIBILITIES:Support back-office functions for D365FO Supply Chain modules, including Merchandising, Inventory, and Distribution.Support Point of Sale (POS) applications for Retail functions.Gather and analyze business requirements from stakeholders to determine system needs and objectives.Evaluate existing systems and processes to identify opportunities for improvement, automation, or optimization.Develop detailed system requirements documents, including functional and non-functional requirements, use cases, and user stories.Collaborate with IT developers, architects, and engineers to design and implement solutions that meet business goals.Create comprehensive system design documents, data models, and workflow diagrams to guide development and implementation efforts.Perform system testing and quality assurance to ensure developed solutions meet requirements and quality standards.Provide training and support to end-users on new systems and technologies.Monitor system performance and troubleshoot issues, collaborating with technical support teams to resolve problems promptly.Stay up-to-date with industry trends, emerging technologies, and best practices in systems analysis and design.
EDUCATION AND EXPERIENCE:Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).3–5 years of in-depth experience with Dynamics 365 F&O (or Dynamics AX).5–7 years of system administration experience focusing on enterprise-level infrastructure and technologies.3–5 years of experience in the Retail industry.Experience with PowerBI or similar reporting platforms.
KNOWLEDGE AND SKILLS:Strong analytical and problem-solving abilities, with the capacity to convert complex business requirements into clear, actionable technical specifications.Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all organizational levels.Ability to work independently and collaboratively in a team environment, managing multiple priorities and deadlines effectively.Flexibility to adapt to changing business needs and priorities in a dynamic environment.Develop and maintain productive relationships with internal teams and IT business units.Develop and maintain regular reports for Finance teams based on specific requirements.Support technical and functional operations, logistics, procurement, and operations issues related to D365FO Supply Chain modules (merchandising, inventory, and distribution).Assist with D365 regression testing and user training on new functionalities and enhancements.Develop and maintain user test cases.Coordinate and support user testing for system fixes, upgrades, and enhancements.Communicate changes, enhancements, and modifications to Finance teams.Provide support to internal users to correct data entry issues.Maintain financial dimensions.Maintain and document user and system requirements in relation to segregation of duties conflicts, proposing corrective or detective solutions.Develop ad-hoc reports and perform data analysis as needed.