Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
About the Role:
As RN Client Care Advisor for our Southeast Florida market you play a critical part in helping families navigate one of the most important decisions they'll make: choosing the right care for a loved one. This role combines consultative sales, care coordination, and ongoing relationship management with clinical and regulatory oversight to guide families from initial inquiry through ongoing care management.
You will lead high-quality consultations to understand each client's needs, urgency, and readiness, and translate that into clear, appropriate care plans. You are accountable for moving families from inquiry to start, while ensuring a smooth onboarding experience and strong ongoing engagement.
Beyond the initial decision, you will stay closely connected to clients and families, conducting reassessments, ensuring service quality, and adapting care as needs evolve. You will partner with scheduling and operations teams to ensure reliable execution, while maintaining high standards for documentation and compliance.
Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term retention. High performers combine empathy and strong judgment with a results orientation — building trust quickly, creating appropriate urgency, and helping families take action with confidence.
This is a hybrid role, as you would also serve as the Alternate Agency Administrator, ensuring full compliance with Florida state regulations.
With flexibility for remote work when not conducting in-person visits with clients, this position offers a meaningful transition from traditional hospital settings into a mission-driven, innovative home care environment
This role requires ~75% travel in the field across the Broward County area, with reliable transportation and flexibility for occasional evenings/weekends. This role offers annual on-target earnings of $80,000–$95,000, with 20% tied to uncapped monthly commission.
As a Client Care Advisor at Honor, you will:
Client ConsultsOwn consult-to-start conversion by conducting high-quality consultations and proactively guiding families to timely decisionsLead successful service starts by aligning expectations, coordinating care setup, and mitigating onboarding risksDrive retention and growth through ongoing client engagement, reassessments, and care plan adjustmentsServe as a trusted advisor to families, helping them navigate complex care decisions with clarity and confidencePartner cross-functionally with scheduling, operations, and Care Pros to ensure consistent, high-quality service deliveryUse data and systems to manage your portfolio, track performance, and maintain accurate documentationContribute to referral relationship growth and local market reputation as neededField Operations & Clinical Leadership Client Assessments and Reassessments: Conduct in-person assessments for clients with complex care needs to ensure their expectations are within the agency's scope of care.Care Plans: develop individualized plans of care for clients based on assessment of their needs.Supervisory Visits: Perform regular in-home supervisory visits to observe Clients & Care Pros, provide feedback, and ensure plan of care adherence. Safety Management: Participate in the response to and documentation of any accidents or incidents involving a client or Care Pro.Staffing: Responsible for the overall care and services that are being provided by the Care Pros.Regulatory Compliance & Administration Alternate Administrator Duties: Assume full responsibilities of the Administrator in their absence during business hours (M-F, 9am–5pm).AHCA Compliance: Ensure agency policies and industry standards are followed, including preparation for and management of AHCA audits.Records Maintenance: Oversee the maintenance and submission of reports, certifications, and licenses as required by the state of Florida.We're looking for you to bring:
1+ year of experience in a consultative, client or patient facing role (e.g., healthcare, senior care, social work, care coordination, or similar)Demonstrated ability to build trusted client and family relationships, advocate for clients care and service decisions, adapt support to evolving needs, and drive measurable outcomes such as conversion, retention, service adoption, and continuity of care.Ability to partner cross-functionally to deliver services effectively and resolve execution challengesComfort working within structured systems and tools (e.g., CRM, documentation standards, defined consult frameworks, Microsoft Office, Salesforce or similar)Operational discipline, including managing follow-up, tracking performance, and maintaining accurate recordsLicensure: Valid Florida license as a Registered Nurse (RN) or compact state licensure.Education: Completion of two (2) years of full-time study at an accredited college or university.Note: A high school diploma or GED may substitute one year of supervisory employment for each required year of college.Clinical Experience: At least two (2) years of nursing experience, with a minimum of one (1) year in the provision of home health care.Background Check: Must pass or provide proof of passing a Level 2 background check with fingerprinting.Logistics: Reliable transportation and valid auto liability insurance for frequent travel to client homes.Experience working with older adults and families or a background in Healthcare Administration, Social Work, Gerontology, or a related field is preferredPhysical and Working Conditions:
Must be able to commute 3–4 days a week for field-based interactions across Broward County.Requires the ability to handle stressful situations calmly, lift up to 50 lbs, and move clients during visits.Possible exposure to blood, body fluids, and infectious diseases.Leadership Principles:
Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role:
Relentlessly Focus on Clients: Client Care Advisors start with the client and work backward. They prioritize decisions that improve the client experience, ensure clarity during consultations, and protect service quality over time. Every recommendation, follow-up, and reassessment is grounded in what will best serve the client and their family.Always Push: Client Care Advisors set a high bar for consult quality, conversion, and retention. They do not settle for incomplete discovery, passive follow-up, or preventable churn. They continuously raise their own standard of performance and look for ways to improve outcomes.Build Trust: CCAs earn credibility quickly with families navigating sensitive and emotional decisions. They communicate clearly, follow through on commitments, and handle complex situations with integrity and respect. Trust is the foundation of conversion, retention, and long-term partnership.GSD (Get Stuff Done): CCAs make measurable progress. They move families from inquiry to start, resolve issues quickly, and ensure execution aligns with what was promised. They are action-oriented and accountable for results, not just effort.
#LI-AN1
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
As demand for senior care surges and the Home Instead network evolves, we're seeking a dynamic, commercially minded Principal,Corporate Development to help shape the future of our franchise network.
This role goes far beyond transaction management. This is an exceptional opportunity for a dealmaker with a heart for purpose-driven work—someone who thrives at the intersection of M&A, entrepreneurship, and impact.
About the Team:
At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology leading with AI, and compassionate service to transform the industry.
Honor is the industry leader in this evolving elderly care industry and territories owned by Honor are at the leading edge of innovation and experiments. Within Honor, the Corporate Development team plays a pivotal role in driving acquisitions of Home Instead franchises for HQ to drive experiments to accelerate innovation and growth. This team sits at the intersection of strategy, deal execution, and human impact. Every transaction is a micro-acquisition that balances financial rigor with deep operational insight.
As Principal, Corporate Development, you will:
Territory Prioritization & Transition StrategyAssess territories available for sale for attractiveness for Honor, taking into account growth potential and operational considerations, and prioritize transactionsDevelop territory valuation, in collaboration with Finance and Operational teams, that informs our bidding strategyDevelop negotiation strategy, deal terms and LOI for transactionOver the medium term, develop desired transaction roadmap and territories/regions to focus for future acquisitions to inform go forward network shaping strategyWe're looking for you to bring:
Qualifications:
Bachelor's degree in Finance, Business Administration, or related field (MBA preferred).5–7 years experience in management consulting, corporate development, small business M&A, mid-market private equity, or corporate strategy roles Strong track record of leading cross-functional projects with a diverse stakeholder organizations [Operations, Legal, Finance] and delivering impact is requiredDemonstrated ability to build and manage deal models and assess valuations.Proven success driving transactions with banks, private equity, or other institutional investors preferredExperience in franchise M&A is a plus, but not required.Familiarity with advanced AI based tools [e.g., Claude Cowork] is a plusCompetencies:
Deal Execution: Capable of managing the components of a deal—from diligence through close—with clarity, precision, and accountability.Strategic Relationship Management: Proven ability to build trusted, long-term relationships and influence high-stakes decisions with franchisees and Honor leadership.Commercial Acumen: Strong instincts for value creation, with the ability to assess opportunities, shape strategy, and align execution with long-term growth.Analytical Rigor: Data-driven decision maker who can distill complexity, draw sharp insights, and act decisively.Operational Precision: Exceptionally organized and process-oriented, with a strong track record of managing multi-party deal workstreams and ensuring smooth execution across functions.Investor-Grade Storytelling: Exceptional communicator with the ability to craft compelling, data-backed narratives that inspire trust and drive alignment.Sound Judgment: Makes thoughtful, risk-balanced decisions under pressure; prioritizes long-term value over short-term wins.Relentless Drive: Resilient under pressure, comfortable navigating ambiguity, and unwilling to trade long-term value for short-term wins. Highly aware of the broader impact their ideas and decisions will have on the organization and its strategic goals.Accelerated Learner: Fast to ramp, with the intellectual agility to master the senior care landscape, franchising dynamics, tech enabled operations and latest AI tools.Resourceful: Proactively identifies opportunities to leverage industry leading AI tools to improve efficacy and quality of our deal analysis and execution.Cross-functional collaborator: A true team player, competent at working cross-functionally and who works to reach consensus towards desired outcomesSelf-aware: Demonstrates a highly developed emotional quotient and comfortable interacting with a diverse network of franchisees and stakeholdersLeadership Principles:
Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following four are particularly relevant to this role:
Always Push: Leaders set a high bar for themselves and others. They know mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes.Tends to be right: Leaders have strong judgement, make decisions using informed data, good instincts and learned experiences.Build Trust: Leaders are forthright and ethical. They openly seek the truth and the best path forward, communicating honestly and respectfully.#LI-AN1
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range$178,200—$198,000 USDAt Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
As demand for senior care surges and the Home Instead network evolves, we're seeking a dynamic, commercially minded Principal,Corporate Development to help shape the future of our franchise network.
This role goes far beyond transaction management. This is an exceptional opportunity for a dealmaker with a heart for purpose-driven work—someone who thrives at the intersection of M&A, entrepreneurship, and impact.
About the Team:
At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology leading with AI, and compassionate service to transform the industry.
Honor is the industry leader in this evolving elderly care industry and territories owned by Honor are at the leading edge of innovation and experiments. Within Honor, the Corporate Development team plays a pivotal role in driving acquisitions of Home Instead franchises for HQ to drive experiments to accelerate innovation and growth. This team sits at the intersection of strategy, deal execution, and human impact. Every transaction is a micro-acquisition that balances financial rigor with deep operational insight.
As Principal, Corporate Development, you will:
Territory Prioritization & Transition StrategyAssess territories available for sale for attractiveness for Honor, taking into account growth potential and operational considerations, and prioritize transactionsDevelop territory valuation, in collaboration with Finance and Operational teams, that informs our bidding strategyDevelop negotiation strategy, deal terms and LOI for transactionOver the medium term, develop desired transaction roadmap and territories/regions to focus for future acquisitions to inform go forward network shaping strategyWe're looking for you to bring:
Qualifications:
Bachelor's degree in Finance, Business Administration, or related field (MBA preferred).5–7 years experience in management consulting, corporate development, small business M&A, mid-market private equity, or corporate strategy roles Strong track record of leading cross-functional projects with a diverse stakeholder organizations [Operations, Legal, Finance] and delivering impact is requiredDemonstrated ability to build and manage deal models and assess valuations.Proven success driving transactions with banks, private equity, or other institutional investors preferredExperience in franchise M&A is a plus, but not required.Familiarity with advanced AI based tools [e.g., Claude Cowork] is a plusCompetencies:
Deal Execution: Capable of managing the components of a deal—from diligence through close—with clarity, precision, and accountability.Strategic Relationship Management: Proven ability to build trusted, long-term relationships and influence high-stakes decisions with franchisees and Honor leadership.Commercial Acumen: Strong instincts for value creation, with the ability to assess opportunities, shape strategy, and align execution with long-term growth.Analytical Rigor: Data-driven decision maker who can distill complexity, draw sharp insights, and act decisively.Operational Precision: Exceptionally organized and process-oriented, with a strong track record of managing multi-party deal workstreams and ensuring smooth execution across functions.Investor-Grade Storytelling: Exceptional communicator with the ability to craft compelling, data-backed narratives that inspire trust and drive alignment.Sound Judgment: Makes thoughtful, risk-balanced decisions under pressure; prioritizes long-term value over short-term wins.Relentless Drive: Resilient under pressure, comfortable navigating ambiguity, and unwilling to trade long-term value for short-term wins. Highly aware of the broader impact their ideas and decisions will have on the organization and its strategic goals.Accelerated Learner: Fast to ramp, with the intellectual agility to master the senior care landscape, franchising dynamics, tech enabled operations and latest AI tools.Resourceful: Proactively identifies opportunities to leverage industry leading AI tools to improve efficacy and quality of our deal analysis and execution.Cross-functional collaborator: A true team player, competent at working cross-functionally and who works to reach consensus towards desired outcomesSelf-aware: Demonstrates a highly developed emotional quotient and comfortable interacting with a diverse network of franchisees and stakeholdersLeadership Principles:
Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following four are particularly relevant to this role:
Always Push: Leaders set a high bar for themselves and others. They know mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes.Tends to be right: Leaders have strong judgement, make decisions using informed data, good instincts and learned experiences.Build Trust: Leaders are forthright and ethical. They openly seek the truth and the best path forward, communicating honestly and respectfully.#LI-AN1
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range$178,200—$198,000 USDAt Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
