The Business Account Manager will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to optimize annual/quarterly Client business plans. They will be the key point of contact for regional client leadership and will be expected to deliver consistent experiences and outcomes. The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization and Channel Teams to improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals). As well as manage base volume forecasts, item distribution, promotional strategy and innovation.
CROSSMARK is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.The Director is critical to the current and future growth and profitability of the Company. The Director Sales is recognized by both the Management Committee and his/her peers as a key contributor to the organization. He/she exhibits high proficiency in performance of responsibilities. The designation of Director requires Management Committee approval.
The Director is located in larger markets and has direct responsibility for the management of, and development of a department of Business Managers and Account Managers aligned by retail categories or departments such as Grocery, Frozen Foods, HBC, Deli/Bakery, Confection, etc. The Director is also directly responsible to the General Manager for all sales functions with his/her department. In some instances, a director may have responsibility for a particular customer team
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use .Education
High School Diploma/GED Bachelor's DegreeWork Experience
Must have a proven track record in a sales capacity with a food broker or major national company. Prior experience must demonstrate sales skills with the ability to successfully manage and direct others.Knowledge, Skills and Abilities
Proficient in a variety of software packages used to support the sales function Possess strong interpersonal, organizational, presentation, negotiation, and sales skills. Ability to analyze sales and marketing information needed to make effective sales presentations. Valid driver's license. This position requires that you drive on behalf of Acosta Sales & Marketing. Therefore, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position.Physical
Seeing Ability to Travel Listening Read LessAs a Business Manager, you will play a pivotal role in driving our company's success by achieving key business objectives and fostering strong relationships with our customers. Responsible for the management of the assigned customer business in a defined marketing area. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use .QUALIFICATIONS
Bachelor's Degree or equivalent work experience. A proven track-record in sales; preferably with a food broker or national company. Strong interpersonal, organizational, presentation, negotiation, and sales skills. Ability to analyze sales and marketing information needed to make effective sales presentations. Proficient in a variety of software packages used to support the sales function. Willing to travel. Read LessPossess a deep knowledge of the retailer, the competition, and the marketplace. Be deeply connected from operations, merchandising. Shopper, and leadership. To be the "go to" person by the retailer's leadership team for best practices, innovation, and engagement. Lead CROSSMARK's brand with professionalism at all times. To have a bias for growth by driving sales and constantly exploring additional services which drive revenue and margin generating opportunities.
To be retailer experts and to thoroughly execute client plans. Grow our client's business within each Retailer faster than the category and the Retailer themselves. Responsible for creating and sustaining client satisfaction by assisting in the development of business plans and owning clients' execution strategies with the retailers they are assigned. Drives client growth across brands through a comprehensive and deep knowledge of the retailer's operation and merchandising strategies and through unparalleled insight, effective selling, and execution.
Essential Duties and Responsibilities:
• Responsible and accountable for all retailer P&L controllable items. To include but not limited to - revenue, payroll, and T&E.
• Provides leadership to team members with respect to employee, business, and ethical issues including cultivating positive team and growth environment.
• Responsible for effectively managing business relations with the retailer serviced by the team.
• Responsible for consistently evaluating the team's Customer Managers and providing feedback to enhance performance.
• Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region, including a complete understanding of their goals and objectives.
• Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.
• Accountable for the execution of strategic plans for all Clients' brands to Retailers within the defined geography. Key areas include sales, share, distribution, promotion, pricing, merchandising and financial management.
• Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client's Business plan.
• Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions, understanding the importance of being the "customer experts."
• Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.
• Sells additional services to Clients through analysis understanding of Client's strategy, performance insights, coupled with Customers' performance by brand and/or category.
Responsibilities With Regard to Workers' Compensation Claims:
You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury.
This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience
Bachelor's degree preferred or a minimum of 10 years 'experience in the CPG industry preferred 10+ years of sales experience Experience working with or calling on Meijer PC knowledge and skills in word, excel, email and PowerPoint Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint.Specific Skills:
Leadership and management Skills Results oriented Problem solving Interpersonal skills Clear understanding of client expectations Understanding/ communicate insights Persuasive selling ProfessionalismPerformance Metrics:
On budget execution of sales plan New Item acceptances in accordance with client standards Existing client growth (targeted revenue $/sales volume) Customer service (NPS)
Knowledge, Skills and Abilities :
Communication skills, including listening, presentations, written and verbal skills Insights-based, consultative selling and negotiation skills Intermediate category management knowledge, including but not limited to the "4 Ps" Business acumen and intelligence, including market and industry trends Good organizational and time management skills Customer service orientation Ongoing professionalism and ability to handle pressure.Certificates, Licenses, Registrations : A valid driver's license Physical Demands : Ability to bring sample products to the account calls Supervisory Responsibilities: Yes Work Environment : Office and field environment Travel Requirements : Ability to travel within the US for customer, client, or company meetings on an as needed basis. Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity. Read Less
