Overview
Tyndale's Pricing team is adding a Pricing Specialist. The Pricing Specialist supports the development and execution of Tyndale’s pricing strategy by analyzing pricing models, managing product pricing, and supporting proposal responses (RFP/RFQ/RFI). This role works closely with Sales, Marketing, Finance, and Operations to ensure competitive pricing and support profitable business growth.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).
The Tyndale Company, a private, 9x Top Workplace winner in PA/5x Top Workplace winner in TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Develop and price responses for RFQs, RFPs, and RFIs, supporting new business acquisition and client retention across Fortune 1000 companies and government entities.Assisting with all aspects of pricing, maintaining pricelists, developing pricing portion of proposal responses, and handling proposal submission (including detailed paperwork);Analyze pricing requirements for program renewals, new product additions, and ongoing account profitability.Respond to ad hoc pricing requests outside standard processes.Maintain and manage pricing databases, ensuring data accuracy and ease of use for end users.Maintain and update product pricing and pricelists for distributed and manufactured products using advanced Excel tools.Collaborate with internal teams to understand customer needs and ensure proposed solutions align with company capabilities.Clearly communicate Tyndale’s value proposition within proposal responses.Manage multiple projects and documents with a high degree of accuracy, organization, and attention to detail.Ensure consistency in brand positioning and messaging across proposal materials while working effectively in a fast-paced, cross-functional environment.The Pricing Specialist will support Tyndale’s corporate marketing and pricing strategy through the following:
Develop an understanding of competitive products and pricing strategies.Support pricing strategies that balance customer satisfaction and profitability while aligning with key company initiatives.Ensure consistency in product pricing across departments and locations.Partner with Forecasting to analyze the impact of new products, regulatory changes, and market trends on demand.Collaborate cross-functionally with Manufacturing, Sales, Forecasting, and IT to maintain competitive market pricing.Qualifications
BA/BS degree in general business, finance, marketing, or other business-related field required; 3+ years of experience in a Pricing, Business Analyst, or similar role preferredBusiness analysis skills – with a focus on pricing required;Strong attention to detail and the ability to meet strict deadlines are critical to success in the position;Strong aptitude in Microsoft Excel is a core requirement;Ability to handle multiple responsibilities in a fast-paced environment; Excellent written and verbal communication skills;Exposure to MAS 500 helpful; or ability to learn new systems;Well organized, with ability to multi-task and think outside of the box;Excellent interpersonal skills and ability to work effectively on a fast-paced team;Ability to prioritize projects, work within short time frames and meet deadlines;Self-starter and ability to work independently.Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
The Tyndale Company is seeking a detail-oriented and customer-focused Account Specialist to join our dynamic team. In this role, you’ll support our National Sales and Account Management teams by setting up and implementing custom client programs, ensuring customer information is accurate and up to date in our systems, and delivering top-tier technical customer service. You’ll play a key role in building strong relationships with our clients while helping them navigate and succeed within their Tyndale programs.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our corporate headquarters in Pipersville, PA (Bucks County) or our location in Houston, TX (City Centre).
About Tyndale
The Tyndale Company is a private, 10x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Build and maintain strong relationships with key customer contacts through phone and email communication.Accurately enter and manage customer data in MAS 500, performing regular checks to ensure information is current.Create and distribute customized catalogs and order forms tailored to client needs.Partner closely with assigned National Account Manager and/or Account Manager to ensure timely and effective customer support.Provide regular and ad-hoc reports to customers as requested.Analyze complex customer data to develop effective solutions, collaborating with internal teams to ensure successful outcomes.Offer detailed product information to customers and support internal teams in product comparisons when needed.Utilize the company CRM to document key contacts, actions taken, and tasks completed.Assign tasks to the flex support team to efficiently manage workload.Coordinate and send product samples in partnership with the National Account Manager.Support additional projects and responsibilities as assigned.Qualifications
HS diploma or equivalent required; BA/BS degree preferred.2+ years of sales support, account management, or customer service experience and/or 6 months of Tyndale customer support experience required.Proficient in Microsoft Office, with strong intermediate Excel skills.Strong problem-solving and organizational skills with attention to detail.Excellent written and verbal communication.Skilled at building and maintaining internal and external relationships.Able to manage multiple priorities and work independently or as part of a team.Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
Tyndale's Proposal team is growing as we seek a strategic, detail-oriented Proposal Manager to lead our team through compelling, compliant, and customer-focused proposal content that drives business growth, strengthens customer relationships, and supports competitive success. This leader brings deep expertise in proposal management, technical writing, content strategy, cross-functional collaboration, partnering closely with stakeholders across the organization to deliver high-quality responses, optimize proposal processes, and continuously enhance Tyndale's proposal operations. This leader combines exceptional communication, team development, and project management skills with a passion for process improvement, content governance, and leveraging technology and AI-enabled tools to improve efficiency, quality, and overall proposal performance.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days per week, and 3 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).
About Tyndale: The Tyndale Company, a privately owned consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Proposal Leadership & Development
Lead, coach, develop, and manage the proposal team, providing direction, workload prioritization, performance feedback, and professional development to foster a high-performing, customer-focused proposal function. Own the end-to-end proposal operations process, leading proposal development from opportunity kickoff through final submission, including resource planning, timelines, assignments, reviews, approvals, risk management, and deadline execution. Analyze RFPs, RFIs, security questionnaires, supplier registrations, and other solicitation documents to develop compliant, accurate, competitive, and strategically positioned responses. Lead proposal strategy sessions with cross-functional stakeholders to develop compelling win themes, customer value propositions, and differentiated messaging aligned with Tyndale's sales strategy. Review, edit, and approve proposal content to ensure consistency, quality, compliance, and alignment with brand standards and customer requirements. Support high-priority and customized sales opportunities by translating complex technical, operational, and business information into clear, customer-focused proposals under compressed timelines. Establish and monitor proposal performance metrics, including turnaround time, compliance, quality, content reuse, and win-rate trends, using data to drive continuous improvement.
Proposal Content Strategy & Knowledge Management
Own the proposal content management strategy, ensuring the knowledgebase remains accurate, organized, scalable, and aligned with evolving customer and business needs. Lead the development, governance, and continuous improvement of proposal templates, standard responses, content architecture, and version control practices. Conduct ongoing content audits to identify gaps, retire outdated information, and improve content quality, usability, and competitiveness. Establish governance standards and best practices that improve proposal consistency, efficiency, and collaboration across the organization. Leverage reporting, analytics, and user feedback to measure knowledgebase effectiveness and prioritize enhancements that increase proposal speed and quality.
Proposal Operations, Technology & Continuous Improvement
Serve as the business owner and subject matter expert for proposal automation platforms, content management systems, and proposal operations technology. Partner with the Director of AI and cross-functional stakeholders to identify and implement AI-enabled solutions, workflow automation, and process improvements that enhance proposal quality, scalability, and operational efficiency. Lead the adoption, training, and ongoing optimization of proposal technologies, ensuring high user engagement and consistent best practices. Establish and improve proposal workflows, operating procedures, and performance standards to increase productivity, reduce cycle times, and improve win rates. Champion a culture of continuous improvement by identifying operational opportunities, measuring results through KPIs and analytics, and implementing sustainable process enhancements.
Cross-Functional Collaboration & Business Partnership
Build strong partnerships with Sales, Pricing, Finance, Operations, IT, Contract Administration, Supply Chain, Marketing, and executive leadership to develop winning proposal strategies and deliver high-quality customer responses. Lead the organization's responses to customer security questionnaires, technical assessments, supplier registrations, and other customer qualification requirements, ensuring accuracy, compliance, and alignment with company capabilities. Provide leadership and oversight for customer-facing proposal communications, executive messaging, and supporting sales collateral. Coach internal stakeholders on proposal development best practices, content standards, and knowledge management resources to improve organizational effectiveness. Foster a collaborative, high-accountability environment that strengthens cross-functional relationships, improves proposal execution, and supports overall sales growth and customer successQualifications
Direct people leadership experience, including coaching, developing, and managing a high-performing team in a fast-paced, deadline-driven environment. Progressive experience in proposal development and proposal management, including leading complex RFPs, RFIs, security questionnaires, and strategic proposal efforts from opportunity through submission.Experience leading complex proposal efforts and collaborating with Sales, Pricing, Finance, Operations, IT, Marketing, Legal/Contract Administration, Supply Chain, and subject matter experts to deliver compliant, competitive responses.Bachelor's degree in Professional Writing, Business Communications, English, Marketing, Business Administration, or a related field required. Proven experience developing, editing, and managing RFP responses, proposals, technical content, sales collateral, and other customer-facing business communications. Strong project and process management skills, with the ability to prioritize multiple concurrent proposals, manage competing deadlines, and drive projects to successful completion. Experience establishing proposal processes, content governance, knowledge management, or continuous improvement initiatives; familiarity with proposal automation or content management systems preferred. Demonstrated ability to leverage technology and AI-enabled tools to improve proposal quality, operational efficiency, and scalability preferred. Exceptional written, verbal, editing, and proofreading skills with meticulous attention to detail, accuracy, and quality. Advanced proficiency with Microsoft Word, PowerPoint, and Adobe Acrobat; experience with proposal management, content management, or CRM platforms preferred. Strong interpersonal, collaboration, and relationship-building skills with the ability to influence stakeholders and work effectively across all levels of the organization. Ability to exercise sound judgment, maintain confidentiality, and consistently interact professionally, cooperatively, and respectfully with employees, customers, and business partners.APMP Foundation Certification preferred; APMP Practitioner or Professional certification is a plus, or willingness to obtain certification within 12 months of hire.
Preferred Qualifications:
Experience supporting a proposal management platform, content knowledgebase, or document automation software.Experience with full RFP lifecycle management, including kickoff, compliance review, content development, review cycles, final production, and submission.Experience responding to complex RFPs for enterprise, national account, government, energy, utility, manufacturing, or Fortune 500 customers.Experience using AI-enabled tools to improve content development, research, editing, quality control, or workflow efficiency.Familiarity with Salesforce, Trello, marketing platforms, or similar project or content management tools.Experience managing, coaching, mentoring, or training content, proposal, or marketing professionals.MBA or advanced degree a plus.
Work Environment/Physical Demands:
Primarily operates in a professional office or hybrid work environment.Requires prolonged periods of computer use, document review, writing, editing, virtual meetings, and collaboration activities.Frequent interaction with internal stakeholders, subject matter experts, leadership teams, customers, and vendor partners.Must be able to manage multiple projects, shifting priorities, and strict deadlines in a fast-paced environment.Requires strong organizational skills, attention to detail, and the ability to maintain focus while managing complex deliverables.Occasional travel may be required for meetings, training, conferences, or business-related activities.
Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Safety: As part of our commitment to safety and comfort, all Distribution Center members receive an annual footwear stipend to purchase high-quality, work-appropriate shoes. This ensures our team is equipped with the right gear to stay safe, supported, and productive on the job.
All qualified candidates are encouraged to apply at www.tyndaleusa.com/careers
E.O.E
#LI-KC1
#LI-Hybrid
Read LessOverview
The Tyndale Company is seeking a detail-oriented and customer-focused Account Specialist to join our dynamic team. In this role, you’ll support our National Sales and Account Management teams by setting up and implementing custom client programs, ensuring customer information is accurate and up to date in our systems, and delivering top-tier technical customer service. You’ll play a key role in building strong relationships with our clients while helping them navigate and succeed within their Tyndale programs.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our corporate headquarters in Pipersville, PA (Bucks County) or our location in Houston, TX (City Centre).
About Tyndale
The Tyndale Company is a private, 10x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Build and maintain strong relationships with key customer contacts through phone and email communication.Accurately enter and manage customer data in MAS 500, performing regular checks to ensure information is current.Create and distribute customized catalogs and order forms tailored to client needs.Partner closely with assigned National Account Manager and/or Account Manager to ensure timely and effective customer support.Provide regular and ad-hoc reports to customers as requested.Analyze complex customer data to develop effective solutions, collaborating with internal teams to ensure successful outcomes.Offer detailed product information to customers and support internal teams in product comparisons when needed.Utilize the company CRM to document key contacts, actions taken, and tasks completed.Assign tasks to the flex support team to efficiently manage workload.Coordinate and send product samples in partnership with the National Account Manager.Support additional projects and responsibilities as assigned.Qualifications
HS diploma or equivalent required; BA/BS degree preferred.2+ years of sales support, account management, or customer service experience and/or 6 months of Tyndale customer support experience required.Proficient in Microsoft Office, with strong intermediate Excel skills.Strong problem-solving and organizational skills with attention to detail.Excellent written and verbal communication.Skilled at building and maintaining internal and external relationships.Able to manage multiple priorities and work independently or as part of a team.Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
The Tyndale Company, a 10x Top Workplace winner in PA/5x Top Workplace winner in TX is seeking an experienced Customer Service Representative to join our team. Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, text, and email in a timely, accurate, and professional manner. Our Customer Service Representatives are responsible for maintaining customer data within Tyndale's systems in a highly accurate manner.
This is a Monday through Friday schedule 7:00am-3:30pm EST.
To learn more about our Customer Service Representative role, please check out this short video: HERE
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our location in Houston, TX (City Centre) or Pipersville, PA.
About Tyndale
The Tyndale Company is a private, 10x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Provide timely, accurate, and professional customer support through phone, email, web messaging, text, service tickets, and internal service channels.Monitor, prioritize, and complete assigned customer inquiries, service tickets, email queues, internal requests, and follow-up items in accordance with established procedures and service expectations.Process customer orders, returns, and service-related transactions with a high level of accuracy, efficiency, and attention to detail.Respond to customer inquiries related to order status, delivery, product options, website navigation, lost shipments, returns, replacements, and other service needs.Resolve routine customer concerns by asking effective questions, gathering relevant information, documenting interactions appropriately, and following through or escalating when needed.Maintain accurate customer profile, order, and service information in Tyndale systems, correcting routine discrepancies, and escalating complex issues through the appropriate path.Communicate with internal departments to verify order details, gather information, and support resolution of service issues.Handle tense or sensitive customer interactions with professionalism, empathy, sound judgment, and a focus on resolution.Meet established performance expectations related to productivity, call handling, email and ticket quality, order accuracy, customer interaction quality, schedule adherence, and timely follow-up.Follow established customer service procedures, company policies, account-specific requirements, confidentiality expectations, and service standards.Report recurring service issues, customer concerns, system discrepancies, or unresolved concerns to the appropriate Customer Service leadership or escalation channel in a timely manner.Share feedback and work collaboratively with Tyndale team members to support a positive customer experience and consistent service processes.Qualifications
High school diploma or equivalent required.Previous call center or customer service experience highly preferred.Strong customer-focused mindset with the ability to communicate professionally, patiently, and effectively with customers, including during tense interactions.Detail-oriented with the ability to maintain accuracy, service quality, and professionalism while handling a high volume of calls, emails, service tickets, and internal requests.Proficiency with Microsoft Office required, including basic Microsoft Excel skills; comfortable learning and navigating multiple internal systems, order platforms, and customer service tools.Ability to prioritize work, manage multiple tasks, adapt in a fast-paced environment, and work toward first-contact resolution whenever possible.Ability to collaborate with internal team members and cross-functional departments to support customer needs.Self-motivated, dependable, organized, and able to meet established performance expectations related to productivity, quality, accuracy, and customer satisfaction.Work Environment/Physical Demands
Hybrid work environment, currently requiring one day per week in the office and four days per week remote, subject to business needs and company policy.Role involves extended periods of sitting, computer use, and phone or digital communication.When working remotely, must maintain a quiet, dedicated, and distraction-free workspace suitable for handling customer calls, emails, and confidential business communications, including a reliable internet connection in accordance with company requirements.Fast-paced, high-volume setting with frequent interaction with customers, internal team members, and associates at various levels through phone, email, and digital platforms.Requires sustained attention to detail while managing customer interactions, service queues, data entry, order review, ticket updates, and customer inquiries.May involve handling tense or sensitive customer situations requiring professionalism, sound judgment, and composure under pressure.
Benefits
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.All qualified candidates are encouraged to apply online at www.tyndaleusa.com/careers.com - E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
The Tyndale Company, a consecutive Top Workplace winner in PA and TX is hiring our newest Account Manager to join our award-winning team. Account Managers cultivate trusted relationships with new and existing customers and successfully manage our customer onboarding process. Retention and satisfaction are achieved by providing exemplary support and service to our valued customers and by partnering with internal teams using a customer centric and analytical approach to understanding account opportunities, strengths, and long term objectives. Tyndale’s Account Managers are creative, passionate, smart team players who are integral in taking our company to the next level.
To learn more about our Account Manager role, please check out this short video: HERE
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our corporate headquarters in Pipersville, PA (Bucks County) or our location in Houston, TX (City Centre).
About Tyndale
The Tyndale Company is a private, 10x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing
Responsibilities
Main-point-of-contact managing and growing mid/large strategic national accounts, while driving participation in customer meetings, and resolving all account issues to full satisfaction;Facilitate the successful implementation of flame-resistant uniform service programs and enhancements through the alignment of internal teams, presentation development and delivery, and a focus on continuous improvement of the customer experience;Cross-functional collaboration with Marketing, Operations, Information Technology, Supply Chain, and Executive Management to ensure effective communication and flawless execution of custom apparel programs;Act as a system expert with full understanding of complex custom programs, the ability to produce daily reports, offer technical and creative solutions that result in program efficiency, and strengthen client partnerships;Develop, analyze, and validate data presented to clients, showcase product performance with visual impact, and highlight KPI success;Attend customer meetings both in person and virtually for KPI review, onboarding of new clients, and ongoing collaboration to align, track, and achieve desired goals and retention objectives;Support Tyndale’s customers and National Sales Executives via full understanding and execution of customer contract terms including pricing guidelines, payment terms, custom KPI goals, and renewal dates;Develop excellent relationships with every customer to influence growth within service offerings and enhance program performance while encouraging new business opportunities;Attend and participate in industry related business, trade, and safety events.Qualifications
Associate's degree or equivalent related experience: two years of account management, project management, or Tyndale Client Services or Business Development experience required.Proficient in Salesforce or related CRM, Excel and Microsoft Office strongly preferred.Ability to travel as needed, both nationally and regionally via air and/or car; expected travel up to 35%.Attention to detail with a commitment to achieving results through service excellence and high standards.Excellent written and verbal communication skills.Creative, flexible, and innovative self-starter and team player.Strong organizational skills; able to manage priorities, workflow, and meet deadlines.Excellent problem resolution and consultative sales skills.Current valid driver’s license required.Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-Hybrid #LI-SP1
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
Are you an experienced Sales Hunter looking for your next big break – The Tyndale Company is seeking an experience sales executive to join our national sales team as a Strategic Account Executive. This executive will seek, sell, and implement Tyndale’s Managed Programs for new customers. Tyndale’s Strategic Account Executive will be an active and enthusiastic participant in the development of Tyndale’s Strategic Selling Process, tradeshows, events, new market research, and more!
This is a fully remote opportunity with as needed travel for onsite meetings with customers and for industry events.
About Tyndale
The Tyndale Company is a private, 9x Top Workplace winner in PA and 5x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Aggressively pursue and sell arc-rated and flame-resistant clothing and managed apparel programs within the designated territory, including daily/frequent prospecting activity, sales lead follow-through, and collaboration with key brand representatives in the market.Maintain a high level of product knowledge to effectively demonstrate features and benefits of all products focused on differentiating Tyndale in presentations and RFP (bids) in a strategic and compelling manner.Meet with prospects to provide presentations and demonstrations on our products and services.Follow Tyndale’s Strategic Selling Process (SSP) on large opportunities. Work closely with Sales Director and/or Vice President of Sales to plan sales strategy on larger opportunities.Follow through with all leads provided from tradeshows, events, vendors, customer referrals, new market research and record sales activity in Salesforce. Complete account qualification on leads and accounts. Accurately update opportunities to develop a robust pipeline for territory assignment.Meet/exceed annual performance sales goals - This is a large account strategic hunting role where the accounts are sold, implemented, in tandem with National Sales to manage long-term relationships. Properly prepare Field Sales team for events and accompany large new implementations.Prepare and collaborate on new business implementations with the forecasting team for planning and projections.Manage efficiency in travel for territory success and in support of Tyndale tradeshows and events.Fully support established corporate and sales initiatives.Qualifications
5+ years of consultative selling experience, preferably with a technical product required. 5+ years of experience in rental service model working in a sales or service capacity for a rental service provider strongly preferred.Strong hunting skills with a strategic selling approach to win new businessHigh school diploma or equivalent required; bachelor’s degree preferredAbility to travel nationally 50% or as needed; must maintain a current valid driver’s licenseStrong computer skills- proficient in MS Office. Prior experience using CRM software preferred.Detail-oriented. Must be on-time for customer meetings 100% of the time.Ability to work independently to produce resultsExcellent verbal and written communication skillsAbility to understand and explain information of a technical natureExcellent organization and time management skillsBenefits
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, 15 days PTO, 9 paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with match, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-SP1
#LI-Remote
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
Tyndale is seeking a highly organized and proactive Contract Administration Manager to own the end-to-end contract administration process and support new business growth and retention. This role serves as the primary point of contact for customer contract negotiations, redlining, drafting, and execution, working cross-functionally with sales, marketing, legal, finance, IT, and executive leadership to mitigate risk and ensure contract accuracy and alignment. The ideal candidate is a strong communicator with exceptional attention to detail, sound judgment, and the ability to manage complex negotiations in a fast-paced environment while delivering high-quality, customer-friendly agreements that support RFPs, pricing strategies, and implementation readiness.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).
Responsibilities
Review, draft, redline, and negotiate customer contracts, including master service agreements, amendments, purchase orders, etc.Monitor the contracts group inbox, prioritizing requests and ensuring timely turnaround of redlines, customer communications, internal communications, and tracking in the database.Coordinate review of contracts by our legal partner as needed and provide clear expectations related to level of mark up and any specific requests or requirements from the customer/prospect.Collaborate with content, pricing, and Tyndale’s legal partner to ensure pricing exhibits, and other contract documents are accounted for in the final agreement.Serve as the primary negotiator for contract terms with customers, providing clear business rationale for requested changes while ensuring compliance with internal policies, practices, and procedures.Work simultaneously with our legal partner as needed for high-risk provisions, ensuring key items requiring review are gathered and escalated appropriately.Review final redlines from legal (when applicable) to ensure alignment, consistency, and readiness for submission.Add customer-friendly comments to clarify Tyndale's position and provide context on redlines or required provisions.Ensure finalized contracts are uploaded into database (i.e. ContractWorks) with appropriate tagging and organization to ensure reliability.Coordinate pulling reports from the contract database as requested and share with internal teams.Identify and recommend process improvements, including the potential implementation of automated workflows or ticketing tools to streamline contract intake and review.Qualifications
Professional verbal and written communication skills.Strong attention to detail, sense of urgency, and organizational discipline.BA/BS degree in paralegal studies, political science, business, or a related field.Juris Doctor (J.D) degree highly preferred.7+ years of experience with contract review, drafting, administration, and negotiation (corporate or legal environment preferred).Demonstrated experience independently negotiating contract terms with customers.B-to-B or B-to-C experience preferred.Data analysis and reporting experience.Ability to manage multiple responsibilities in a fast-paced environment.Proficiency with Microsoft Word and Excel; experience with ContractWorks or other contract management systems preferred.Ability to think critically, make recommendations, and exercise sound judgment.Excellent interpersonal skills and ability to work effectively as part of a collaborative, fast-paced team.Strong integrity, commitment to deadlines, and a self-starter mentality.Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Safety: As part of our commitment to safety and comfort, all Distribution Center members receive an annual footwear stipend to purchase high-quality, work-appropriate shoes. This ensures our team is equipped with the right gear to stay safe, supported, and productive on the job.About Tyndale
Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
Tyndale is seeking a highly organized and proactive Contract Administration Manager to own the end-to-end B2B contract administration process and support new business growth and retention. This role serves as the primary point of contact for customer contract negotiations, redlining, drafting, and execution, working cross-functionally with sales, marketing, legal, finance, IT, and executive leadership to mitigate risk and ensure contract accuracy and alignment. The ideal candidate is a strong communicator with exceptional attention to detail, sound judgment, and the ability to manage complex negotiations in a fast-paced environment while delivering high-quality, customer-friendly agreements that support RFPs, pricing strategies, and implementation readiness.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale offices in City Centre, Houston TX or our headquarters in Pipersville, PA (Bucks County).
Responsibilities
Review, draft, redline, and negotiate customer contracts, including master service agreements, amendments, purchase orders, in a B2B environment.Monitor the contracts group inbox, prioritizing requests and ensuring timely turnaround of redlines, customer communications, internal communications, and tracking in the database.Coordinate review of contracts by our legal partner as needed and provide clear expectations related to level of mark up and any specific requests or requirements from the customer/prospect.Collaborate with content, pricing, and Tyndale’s legal partner to ensure pricing exhibits, and other contract documents are accounted for in the final agreement.Serve as the primary negotiator for contract terms with customers, providing clear business rationale for requested changes while ensuring compliance with internal policies, practices, and procedures.Work simultaneously with our legal partner as needed for high-risk provisions, ensuring key items requiring review are gathered and escalated appropriately.Review final redlines from legal (when applicable) to ensure alignment, consistency, and readiness for submission.Add customer-friendly comments to clarify Tyndale's position and provide context on redlines or required provisions.Ensure finalized contracts are uploaded into database (i.e. ContractWorks) with appropriate tagging and organization to ensure reliability.Coordinate pulling reports from the contract database as requested and share with internal teams.Identify and recommend process improvements, including the potential implementation of automated workflows or ticketing tools to streamline contract intake and review.Qualifications
Professional verbal and written communication skills.Strong attention to detail, sense of urgency, and organizational discipline.BA/BS degree in paralegal studies, political science, business, or a related field.Juris Doctor (J.D) degree highly preferred.7+ years of experience with contract review, drafting, administration, and negotiation (corporate or legal environment preferred).Demonstrated experience independently negotiating contract terms with customers.B-to-B or B-to-C experience preferred.Data analysis and reporting experience.Ability to manage multiple responsibilities in a fast-paced environment.Proficiency with Microsoft Word and Excel; experience with ContractWorks or other contract management systems preferred.Ability to think critically, make recommendations, and exercise sound judgment.Excellent interpersonal skills and ability to work effectively as part of a collaborative, fast-paced team.Strong integrity, commitment to deadlines, and a self-starter mentality.Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.Safety: As part of our commitment to safety and comfort, all Distribution Center members receive an annual footwear stipend to purchase high-quality, work-appropriate shoes. This ensures our team is equipped with the right gear to stay safe, supported, and productive on the job.About Tyndale
Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read LessOverview
Tyndale is seeking an experienced Quality Operations & Compliance Manager to lead onsite Quality operations at our Bucks County based Distribution Center. This hands-on leader will take ownership of Tyndale’s day-to-day Quality function while helping build and strengthen scalable quality and compliance processes across the organization. In this role, you’ll oversee supplier quality, inspections, defect management, and certification compliance while partnering cross-functionally to ensure products consistently meet regulatory requirements, customer expectations, and internal standards. You’ll play a key role in improving processes, driving operational discipline, and supporting Tyndale’s continued growth.
This is a great opportunity for a leader who thrives in fast-paced environments, enjoys solving challenges in real time, and wants to make a lasting impact by building a strong quality culture and continuously improving operations.
The Tyndale Company is a private, 9x Top Workplace winner and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector – including utilities, oil and gas, transportation, chemical manufacturing, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.
Responsibilities
Build & Scale Quality & Compliance Function
Build and structure the Quality function to support current operations and future growth Establish clear workflows, ownership, and standard operating procedures across all quality activities Develop and maintain quality documentation, including procedures, manuals, and work instructions Identify gaps in current processes and implement scalable solutionsCompliance & Certification Management
Oversee execution and maintenance of product compliance programs and certifications (e.g., UL, ASTM, NFPA) Ensure processes are in place to support ongoing certification requirements, audits, and renewals Drive organization and control of compliance documentation, records, and traceability systems Partner cross-functionally to ensure compliance requirements are understood and consistently executed Identify compliance risks and ensure appropriate escalation and resolutionQuality Operations Leadership
Lead daily execution of the Quality function, including prioritization, workload management, and issue resolution Establish and maintain operating cadence (daily/weekly reviews, escalation tracking, performance follow-ups) Ensure timely and effective response to quality issues across inbound, returns, and supplier-related concernsTeam Leadership & Development
Manage, coach, and develop quality team members Support hiring and onboarding as the function expands Establish clarity around roles, responsibilities, and expectations Balance hands-on involvement with delegation as team capabilities growDrive Execution of Quality Processes
Ensure consistent execution of established quality systems, standards, and processes Oversee effectiveness of supplier quality, compliance validation, inspection programs, and defect management Identify breakdowns in execution and implement corrective actions Ensure alignment and consistency across all locationsCross-Functional Coordination
Act as the central point of coordination for quality-related activities across all processing areas Drive timely resolution of issues, ensuring clear ownership and follow-through Translate quality and compliance requirements into actionable plans across teams Reinforce accountability for quality outcomes across the organizationEscalation & Risk Management
Own day-to-day escalation process for quality and compliance issues Ensure risks are identified, prioritized, and addressed appropriately Support structured, risk-based decision-making Provide clear recommendations and visibility to leadershipContinuous Improvement & System Maturity
Drive ongoing improvement of quality and compliance processes Build a proactive approach to risk identification and prevention Ensure systems and processes scale with business growth and complexity Promote consistency, discipline, and accountability across the functionQualifications
Education: Bachelor’s degree in Quality, Engineering, Manufacturing, or related field required
Experience:
7+ years in quality, manufacturing, or supply chain environments 3+ years in a leadership or supervisory role Experience building or scaling quality and/or compliance programs strongly preferredTechnical Skills
Strong understanding of quality operations, supplier quality, and inspection processes Experience with compliance programs, certifications, and audit readiness (UL, ASTM, NFPA, ISO, or similar) Experience developing SOPs, manuals, and controlled documentation systems Familiarity with AQL, defect tracking, and quality reporting systems Ability to translate regulatory requirements into operational processesLeadership & Soft Skills
Hands-on leader who can operate tactically while building for the future Strong organizational and execution skills Ability to create structure in ambiguous or developing environments Effective communicator who can drive alignment and accountability Practical, solutions-oriented mindsetWork Environment
This role operates in a fast-paced, cross-functional environment requiring strong collaboration, organization, and attention to detail. The position involves regular interaction with Operations, Supply Chain, Product Development, Compliance, and Leadership teams to drive consistent execution of quality and compliance initiatives across multiple locations. The role requires the ability to manage competing priorities, respond quickly to quality and compliance issues, and maintain a high level of accountability and professionalism in a dynamic growth-oriented environment.
Physical demands include extended periods of sitting and computer work, along with regular walking through warehouse, production, and processing areas to support inspections, audits, investigations, and team engagement. The role may require occasional lifting of files, samples, or products up to 25 pounds, as well as periodic travel between facilities, supplier locations, or testing/certification partners as needed.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
#LI-KC1
#LI-Hybrid
Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing.Company DescriptionThe Tyndale Company, a private, consecutive Top Workplace winner in PA and TX and industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned, and certified woman-owned (WBE) business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Read Less