MISSION STATEMENT: To transform lives through love and service.
SUMMARY: The Case Manager III will provide specialized case management to veterans recovering from chronic, severe and multiple problems such as substance abuse and/or mental illnesses and develops and implementing supportive services and programs to assist clients in achieving greater self-determination, self-sufficiency and permanent housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)
Provide orientation to the facility, its rules and regulations included in its Living Agreement Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goalsDesign and carry out a Service Plan for each householdMeet twice monthly to monitor progress daily and maintain accurate documentation of progress towards goals and services providedSchedule and help conduct monthly group sessions to discuss common or shared problems, concerns or issues Be knowledgeable of veterans’ benefits and community resources to facilitate off-site referrals Organize on-site programs, classes, workshops and social activities, including: substance abuse meetings such as AA, NA, CA; presentations by employers, vocational school educators and others to assist with interview skills, resumes and job placement; informational talks by low-income housing program facilitators, money management experts and home maintenance professionalsEnlist senior veteran clients, former veteran clients and members of veterans’ associations to serve as peer mentors to encourage and guide new clients individually or in groupsDevelop and maintaining a six-month Aftercare Program for graduates, setting up a schedule for regular contacts to assure they are well-connected with community resources, are living in stable environments, maintaining clean and sober lives, have jobs or income and have successfully reentered society Develop an Outreach Program to solicit participation in the Center of Hope programs through visits to church groups, homeless shelters, substance abuse clinics, as well as local jails and the SVdP CARES Food CenterPeriodically inspect client rooms for cleanlinessMonitor the evening mealsPost information relative to job skills, housing, social events on the bulletin boardAssign and monitor client chores and volunteer hoursOrganize and conduct client satisfaction surveys and perform other duties relative to the position including typing, filing, answering telephones, etc. Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless veteran populationEnforce program rules and procedures to ensure complianceProvide client access to services and community resources as needed Facilitate the move to transitional and/or permanent, independent housing, when appropriate Facilitate groupsOTHER RESPONSIBILITIES:
Complies with all applicable training requirementsComplies with all company safety, personnel and operational policies and proceduresComplies with work schedule to ensure effective operations of Agency programs Contributes positively as a member of a productive and cooperative teamPerforms other duties as necessary to fulfill the St. Vincent de Paul CARES Mission
Employee Benefits:
Health InsuranceLife insuranceDental InsuranceVision insuranceShort- and Long Term Disability120 hours of PTO accrued biweekly starting at day 1 of employment 13 Paid Holidays to include Employee’s birthday and Date of Hire 403(b) with employer match up to 3%REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English Possess basic computer skillsMust be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groupsFlexible work schedule including evenings, nights, weekends and holidaysAbility to set appropriate limits, work under deadlines and multi-taskAbility to organize, prioritize, self-motivate, and deliver resultsExcellent communication and listening skillsPossess strong work ethicsSuccessfully pass Law Enforcement background screening Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business Must have reliable transportationParticipates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation processMission driven attitude supplemented with integrity and passionAdherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performanceEvidence of deep alignment with the St. Vincent de Paul CARES Mission and Values This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. https://info.flclearinghouse.comADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Possess basic knowledge of homelessness, severe and persistent mental illness and substance abuseBasic knowledge of resources in the community available for veteran population, especially services and programs offered by the VAAbility to form partnerships in the community and seek out community resourcesMust be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populationsEDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)
Bachelor's Degree in social work and/or experience (work, life or volunteer) in social servicesVeterans preferredGENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors, and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.
SUMMARY: The Housing Specialist I shall provide direct services to enable eligible clients to locate affordable, safe and sanitary housing. The Housing Specialist will network with property owners, managers of housing units, and maintain a list of landlords that can readily assist our veterans. This position will be located in San Juan, PR.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time).
Responsible for identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for Rapid Re-Housing (RRH) programAssists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standardsMaintain linkage between Agency, landlord and clientDevelop and maintain (i.e., update) a database/listing of available housing stock for clientsResponsible for coordinating and/or performing Housing InspectionsMakes referrals to agencies and departments for the resolution of applicant housing issuesInvestigates tenant and owner complaints and conducts follow-up visitsMakes appropriate referrals for assistance when client’s needs cannot be metMaintains required client, legal and administrative record and statistical data as required by St. Vincent de Paul CARES and program funders including use of HMISResponsible for collecting all necessary documentation for client filesNetworks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program ManagerAll other duties as assignedDemonstrates a commitment to serve all people with respect and compassion Works in a spirit of cooperation with all external and internal stakeholdersWill make a Commitment to Serve all people with Respect, Compassion, and CooperationMust be able to travel to and from San Juan, PR when needed.
OTHER RESPONSIBILITIES:
Comply with all applicable training requirementsComply with all company safety, personnel and operational policies and proceduresComply with work schedule to ensure effective operations of Agency programs Contributes positively as a member of a productive and cooperative teamPerforms other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.
Employee Benefits:
Health Insurance.Life insurance.Dental Insurance.Vision insurance.Short- and Long-Term Disability.120 hours of PTO accrued biweekly starting at day 1 of employment.13 Paid Holidays to include Employee’s birthday and Date of Hire.403(b) with employer match up to 3%.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English and SpanishPossess basic computer skillsMust be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groupsFlexible work schedule including evenings, nights, weekends and holidaysAbility to set appropriate limits, work under deadlines and multi-taskAbility to organize, prioritize, self-motivate, and deliver resultsExcellent communication and listening skillsPossess strong work ethicsSuccessfully pass Law Enforcement background screening Valid driver’s license if driving an agency vehicle or a personal vehicle for company businessMust have reliable transportationParticipate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation processMission-driven attitude supplemented with integrity and passionAdherence to the highest ethical standards, personally and professionally A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performanceEvidence of deep alignment with the St. Vincent de Paul CARES Mission and Values. This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. https://info.flclearinghouse.com
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Knowledge of Business English, spelling and punctuationKnowledge of office practices and proceduresKnowledge of general math pertaining to percentages, allocations and discountsComputer skills using current softwareStrong oral and written communications Sensitivity to the cultural diversity of clients in order to successfully work with diverse racial, ethnic, and economic groupsAbility to work as a team member and establish effective working relationships with staff, supervisor and outside organizationsCommitment to empowering others to solve their own problemsDemonstrate a commitment to serve all people with respect and compassionValuing a nurturing family as the ideal environment for a personA conviction about the capacity of people to grow and changeThe ability to establish a respectful relationship with persons served to help them, gain skills and confidenceAbility to work collaboratively with other personnel and/or service providers or professionalsThe capacity to maintain a helping role and to intervene appropriately to meet service goalsAbility to work under deadlines, multi-task and set appropriate limitsRespects diversity of all clients, staff, and volunteersEDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications).
This position requires a minimum a bachelor’s degree in social work or related fieldMinimum 2-years’ experience serving homeless or at-risk families and/or individuals in crisis
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.
Read Less