• R

    Reservations/Front Desk/PBX Agent  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Guest Service Agent is re... Read More
    Job DescriptionJob Description

    Job Summary

    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

    Education & Experience

    • College course work in related field helpful.
    • Experience in a hotel or a related field preferred.
    • High School diploma or equivalent required.
    • Computer experience required.
    • Customer Services experience preferred.

    Physical Requirements

    • Flexible and long hours sometimes required.
    • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
    • Ability to stand during entire shift.
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    Guest Services Agent  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team. *MUST be able to work 7 AM-3 PM or 3 PM-11 PM*

    Location: 1 Center St, Folly Beach, SC 29439

    Salary: $17/hour

    Benefits:

    • A culture that values passion, individuality, and fun!
    • Opportunities for internal growth and development
    • Paid Time Off (PTO)
    • Paid Holidays
    • Affordable Medical, Dental, & Vision Insurance Plans
    • Company provided Life Insurance
    • Short & Long-Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
    • Referral Program
    • Employee Assistance Program
    • Discounts at all Avocet-owned Hotels and Restaurants

    JOB TITLE: GUEST SERVICE AGENT

    DEPARTMENT: GUEST SERVICES

    LOCATION: TIDES FOLLY BEACH

    REPORTS TO: FRONT OFFICE MANAGER/AGM/GM

    MAIN DUTIES AND RESPONSIBILITIES:

    • Register guests and assign rooms. Accommodates special requests whenever possible.
    • Assist in pre-registration and blocking of rooms for reservations.
    • Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.
    • Understand room status and room status tracking.
    • Know room locations, types of rooms available, and room rates.
    • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
    • Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
    • Know the location and types of available rooms as well as the activities and services of the property.
    • Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
    • Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.
    • Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.
    • File room keys ( only for manual room key hotels)
    • Know how to use front office equipment.
    • Process guest check-outs.
    • Perform cashier related functions like posting charges to guest accounts.
    • Follow procedures for issuing and closing safe deposit boxes used by guests.
    • Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.
    • Use proper telephone etiquette.
    • Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
    • Use proper mail, package, and message handling procedures and record details in the courier Mail Register.
    • Advise guests of any messages, mail, faxes, etc. received for them.
    • Inform guests of the room safe and mini-bar key and room key procedures.
    • Issue parking passes/validate valet parking tickets.
    • Communicate services and amenities of the hotel to guests.
    • Obtain proper identification for tax-exempt guests and attach the form to the registration card.
    • Direct Bell Person to escort guests and transport their luggage to the room.
    • Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
    • Attend department meetings.
    • Report any unusual occurrences or requests to the manager or assistant manager.
    • Know all safety and emergency procedures, and are aware of accident prevention policies.
    • Maintain the cleanliness and neatness of the front desk area.
    • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
    • Advise guests of any messages, mail, faxes, etc. received for them.

    SUPERVISORY RESPONSIBILITIES:
    NONE

    JOB REQUIREMENTS:
    Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

    Experience:

    Skills:

    • To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.
      The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Possess good problem-solving skills with attention to details.
    • Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.
    • Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.
    • Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.
    • Possess good marketing skills to promote the services of their hotel, thus leading to better business.

    WORKING CONDITIONS:

    Equipment to Be Used: Phone, computer, walkie talkie, printer.

    Physical & Mental Requirements:
    Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

    Work Environment:

    • Achieving results by having fun
    • Positive Values
    • Relaxed, yet productive atmosphere
    • Commitment to Excellence
    • Open and Honest Communication
    • Cooperation, Support and empowerment
    • Positive reinforcement
    • High accountability

    EOE / DFWP

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    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning ho... Read More
    Job DescriptionJob Description


    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Sales Manager for 128- room SpringHill Suites Bryce, UT.

    Your expertise shapes us:

    The Sales Manager will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. Other responsibilities may include but are not limited to the following:

    • Developing and maintaining relationships with key clients in order to produce group business, including room sales, F&B sales, and catering/banquet services.
    • Attending networking events, developing and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel
    • Conducting site tours
    • Maintaining customer database
    • Developing contracts and following up with customers
    • Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed the established profit plan and to accurately report variances/projections to management


    You Are:

    • An experienced Sales Manager with 2+ years of hotel sales experience
    • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt sales processes and systems.
    • Well organized, detail-oriented, and able to work independently.
    • Display initiative, perseverance, and analytical skills
    • Team player, professional, and lead with integrity
    • Available to meet guests which may include weekends
    • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
    • Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

    We are:

    Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

    At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

    Hotel Development Company | Hotel Equities

    What we can offer you:

    • Salary $70k-$75k
    • Bonus
    • Cell phone allowance
    • Health, vision and dental insurance
    • 401(k)
    • Vacation and Sick Pay
    • Paid Holidays
    • Discount programs for shopping, travel, tickets and more.
    • Access to our Talent team to help you reach your career growth goals.

    EOE/DFW

    Please note that this job description is not an exclusive or exhaustive list of all functions that a Director of Sales may be asked to perform


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    Part-Time Night Auditor  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Night Auditor opening and find out what it truly means to be a part of the Tides Folly Beach team.

    Compensation: $17.00 per hour

    Location: 1 Center St, Folly Beach, SC 29439

    JOB TITLE: NIGHT AUDITOR

    DEPARTMENT: GUEST SERVICES

    LOCATION: TIDES FOLLY BEACH

    REPORTS TO: GUEST SERVICE MANAGER

    POSITION SUMMARY:

    Responsible for handling reservation inquiries, modifications, and cancellations in an attentive, courteous, and efficient manner. Quote available rates and upsell room types to maximize revenue. Ensure a consistent focus on providing an exceptional experience to every guest while maximizing profitability at the same time. Must possess strong quality control skills, task management, and communication with internal and external clients. Must be able to work a flexible schedule based on business needs. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Perform all check-in and check-out tasks

    • Manage online and phone reservations

    • Inform customers about payment methods and verify their credit card data

    • Register guests collecting necessary information (like contact details and exact dates of their stay)

    • Welcome guests upon their arrival and assign rooms

    • Provide information about our hotel, available rooms, rates, and amenities

    • Respond to clients’ complaints in a timely and professional manner

    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs

    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

    • Upsell additional facilities and services when appropriate

    • Maintain updated records of bookings and payments

    • Processes guest charges vouchers and credit card vouchers.

    • Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.

    • Transfer charges and deposits to master accounts.

    • Check to see that all charges are assigned to the appropriate departments.

    • To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system.

    • To Verify that all charges posted from the POS Software SPA software had reached the correct guest folios and also not missing.

    • Verifies all account postings and balances.

    • Verifies that room rates are correct and posts those rates to guest accounts.

    • Monitors the current status of coupons, discount, and other promotional programs.

    • Tracks room revenues, occupancy percentages, and other front office statistics.

    • Prepares a summary of cash, check, and credit card activities.

    • Summarizes results of operations for management.

    • Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.

    • Follow the End of Day / Night Audit Checklist.

    • Must have complete knowledge of emergency procedures.

    • Balance the day’s charges, making corrections as necessary.

    • Performs wake-up calls.

    • Run end of day process in property management software (PMS).

    • Understand principles of auditing, balancing, and closing out accounts.

    • Perform nightly balancing of in-room video and long-distance telephone services

    SUPERVISORY RESPONSIBILITIES :

    Night Security Officer.

    JOB REQUIREMENTS:

    Education: High school graduate or equivalent.

    Experience: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Work experience as a Hotel Front Desk Agent, Receptionist, or similar role. Experience with hotel reservation software, like Cloudbeds and RoomKeyPMS. Understanding of how travel planning websites operate, like Booking and TripAdvisor. Degree in hotel management is a plus.

    Skills:

    • Possess a positive customer service attitude.

    • Excellent communication and organizational skills

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Computer, Phone, walkie-talkie

    Physical & Mental Requirements:

    • Requires grasping, writing repetitive motions

    • Prolonged periods of sitting and walking

    • May occasionally have to lift, push, pull or carry up to 40 pounds.

    • Standing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion, have to lift and carry up to 40 pounds.

    Work Environment:

    • While primarily an indoor job, one must be able to walk outside in a variety of weather conditions.

    • Will work primarily in public areas of the hotel

    • Must be comfortable working in a shared space, with frequent noise, without the use of a private office.

    EOE/ DFWP

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  • L

    Hotel Night Auditor  

    - 43440
    Job DescriptionJob DescriptionJob Title: Hotel Night Auditor Departmen... Read More
    Job DescriptionJob Description

    Job Title: Hotel Night Auditor

    Department: Accommodations

    Reports To: Night Audit Supervisor

    Employment Dates: Seasonal, April – October

    Shift Availability: 11 PM – 7 AM

    Minimum Age: 18yr

    Wage: $15/hour

    Position Summary:

    The Hotel Night Auditor is responsible for managing the hotel's overnight operations, including front desk duties, guest service, and financial reconciliation, ensuring smooth operations and accurate financial reporting. They are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests’ stay. Availability and willingness to work weekends and holidays is required.

    Key Responsibilities and Duties:

    • Welcoming Guests

    Welcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution.

    • Operating the Front Desk system

    Utilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability.

    • Managing Reservations

    Taking phone and online reservations, updating guest information, and confirming details.

    • Financial Reconciliation and Reporting

    Generating nightly reports and documenting key data, verifying accuracy of figures and postings pertaining to business transactions.

    • Answering Guest Inquiries

    Responding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone.

    • Handling Guest Complaints

    Addressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary.

    • Maintain Cleanliness and Comfort

    Ensure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable.

    • Communication with Other Departments

    Coordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner.

    Qualifications:

    To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Education and Experience:

    • High School diploma or equivalent is required.
    • Experience in a hotel or related field is preferred but not required.

    Language Skills:

    Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential.

    Mathematical Skills:

    Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems.

    Reasoning Ability:

    Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior.

    Physical Demands:

    Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation.

    Work Environment:

    A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays.

    Lakeside Chautauqua is an equal opportunity employer.

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  • H

    Night Auditor (Part-Time)  

    - 00802
    Job DescriptionJob DescriptionBolongo Bay Beach Resort is located on t... Read More
    Job DescriptionJob Description

    Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

    The Night Auditor is responsible for ensuring accurate and efficient overnight hotel operations, balancing financial transactions, and providing exceptional guest service. This role involves a mix of accounting tasks, administrative duties, and guest interaction to maintain smooth nightly operations and ensure compliance with hotel policies.

    Duties/Responsibilities:

    • Greet and assist guests during late-night check-ins, check-outs, and inquiries.
    • Address and resolve guest concerns promptly and professionally.
    • Provide information about hotel services, amenities, and local attractions.
    • Perform nightly audit processes, including reconciling daily transactions for 2 restaurants and the Gift Shop
    • Generate and distribute financial reports
    • Respond to emergencies and follow hotel protocols in handling incidents.

    Required Skills/Abilities:

    • Strong customer service and communication skills.
    • Basic understanding of hotel management systems.
    • Proficiency in Microsoft Office and hotel property management
    • Ability to multitask, work independently, and maintain attention to detail.
    • Availability to work overnight shifts, weekends, and holidays.
    • This position is part time (2 8-hour shifts per week)

    Education and Experience:

    • High school diploma or equivalent; associate degree in hospitality or related field preferred.
    • Prior experience in front desk operations, hospitality, or accounting is an advantage.

    Company Benefits

    • Medical Coverage (medical, dental, vision)
    • Life Insurance
    • Paid Time Off (vacation, bereavement, and holidays).
    • 401K Match
    • Hotel Discounts
    • Meal Discounts
    • Tuition Reimbursement
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  • K

    Hotel General Manager  

    - Hillsboro Beach
    Job DescriptionJob DescriptionAbout KasaKasa is the leading tech-enabl... Read More
    Job DescriptionJob DescriptionAbout Kasa

    Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

    Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

    The Role

    As a Hotel General Manager (GM) at Kasa, you will be fully responsible for the operational and financial performance of a unique 91-room hotel property in Hillsboro Beach, FL. This is a 100% onsite role requiring a hands-on leader with strong operational expertise, direct accountability for property-level P&L, and the ability to balance exceptional guest experience with ownership expectations.

    At Kasa, hospitality is at the core of everything we do. As a GM, you will directly lead property-level teams and vendors, set expectations, inspect what you expect, and ensure every guest interaction meets Kasa's high service standards. In addition to leading day-to-day operations, you will play a critical role in financial oversight, aligning the property with revenue optimization strategies, cost control initiatives, and local market dynamics. You will work cross-functionally with Kasa's centralized teams—including Revenue Management, Finance, and Guest Experience—to ensure alignment between operational decisions and broader business goals. You will serve as the primary liaison between Kasa and the property partner, communicating performance insights and forward-looking strategies to optimize asset value.

    This role demands both operational rigor and strategic focus to ensure the property consistently delivers outstanding guest reviews, strong financial performance, and long-term asset value.

    About the Team

    This role is in our Portfolio Operations department, reports to the Regional Director, and works closely with Kasa's centralized support teams. Our team's mission is to deliver outstanding guest quality and industry-leading financial results through strong partner relationships, excellent service, and an ownership mentality. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards and ensuring that our properties are beloved by guests, indispensable to property partners, and desired by neighbors.

    Key Responsibilities

    Operational Execution & Hospitality Leadership

    • Directly lead and manage onsite teams, ensuring they are highly engaged, well-trained, and delivering exceptional hospitality experiences.
    • Set clear expectations and inspect what you expect, conducting regular site walks to assess operational execution, service quality, and team performance.
    • Hold teams accountable for meeting Kasa's brand standards, ensuring that every guest interaction—whether in-person or through centralized support—is seamless and exceeds expectations.
    • Champion a hospitality-first culture, fostering "Hall of Fame Host" experiences that set Kasa apart in the industry.
    • Ensure seamless execution of guest services, maintenance, and property operations, leveraging both onsite teams and centralized support functions.
    • Act as the primary problem-solver for operational challenges, ensuring teams have the right tools, training, and processes to operate efficiently and effectively.

    Financial & Property Performance

    • Own and manage the P&L for your property, ensuring high-revenue, low-cost operations that maximize profitability.
    • Partner with Revenue Management to execute pricing strategies, channel distribution planning, and leasing activation to drive sustained revenue growth.
    • Identify and implement cost-saving opportunities without compromising guest experience or operational excellence.
    • Ensure property-level financial goals align with company-wide revenue and expense targets, proactively analyzing trends and making adjustments as needed.

    Team Development & Leadership

    • Recruit, train, and develop a high-performing onsite team, fostering a culture of accountability, ownership, and continuous improvement.
    • Provide hands-on coaching and mentorship, empowering frontline employees to excel in their roles.
    • Partner with People Operations to ensure strategic staffing, high retention, and a strong pipeline of talent.
    • Foster a performance-driven culture, ensuring the team understands their impact on financial performance, guest experience, and operational goals.

    Stakeholder & Partner Management

    • Serve as the primary liaison between Kasa and the property owner, ensuring transparency and alignment on financial results and operational performance.
    • Collaborate with centralized teams, advocating for the operational needs and financial objectives of your property.
    • Work closely with Revenue Management, Finance, and Guest Experience to ensure alignment between revenue strategies, operational execution, and guest satisfaction.
    • Regularly report on performance metrics, providing forward-focused insights and recommendations to drive continuous improvement.
    Required Attributes
    • Owner Mindset: Take full ownership of property performance, ensuring financial, operational, and guest experience priorities are consistently met.
    • Financial Acumen: Strong ability to analyze P&L reports, control costs, and drive revenue performance. Execute financial strategies that maximize profitability and operational efficiency.
    • Change Advocate & Problem Solver: Identify challenges, implement practical solutions, and ensure sustained operational success.
    • Hospitality-Driven Leader: Champion a hospitality-first mindset, ensuring onsite teams consistently deliver seamless, high-quality guest experiences.
    • Operational Executor: Proven ability to execute and enforce operational playbooks, ensuring consistent property performance and compliance with brand standards.
    • Strategic Implementor: Translate high-level strategies into actionable, property-specific initiatives.
    • Prolific Communicator: Effectively engage with property teams, owners, and centralized leaders to align on business priorities and performance expectations.
    • Talent Builder: Develop and retain engaged, high-performing teams.
    • Change Agent: Thrive in an evolving environment, embracing change and operational efficiency to drive performance.
    Expected Results
    • Objective #1: Maximize Property Profitability Through Revenue Optimization & Cost Control
      • Execute pricing and distribution strategies in partnership with Revenue Management.
      • Identify cost-saving opportunities and implement expense controls.
      • Achieve or exceed financial and quality goals.
    • Objective #2: Ensure Consistency in Service, Quality, and Execution
      • Maintain a 60%+ onsite presence, ensuring adherence to operational and brand standards.
      • Implement standardized frameworks to deliver consistent guest experiences.
      • Audit property performance, offering coaching and feedback to improve execution.
    • Objective #3: Build and Lead a High-Performing, Hospitality-Driven Team
      • Foster a culture of accountability and engagement.
      • Coach and develop team members to drive performance and career growth.
      • Collaborate with People Operations to recruit, hire, and retain top talent.
    Experience
    • 3+ years of experience in hospitality, property management, or guest-facing operations, ideally in boutique hotel or service-driven environments.
    • A track record of independently running property operations, with comfort in making day-to-day decisions while managing both front-of-house and back-of-house functions.
    • Strong financial acumen, with experience managing budgets, controlling expenses, and contributing to revenue performance.
    • A guest-obsessed mindset with the ability to create memorable, personalized experiences for a diverse range of travelers.
    • Proven ability to adapt quickly in dynamic environments, including working nights, weekends, or holidays as needed.
    • Exceptional time management and prioritization skills, with a knack for juggling multiple high-stakes tasks simultaneously.
    • The emotional intelligence to "read the room" and proactively resolve issues before they escalate.
    • A technically savvy approach, comfortable using spreadsheets, operations platforms, and virtual collaboration tools with remote teams.
    • Openness to new hospitality models and evolving approaches to guest service and team engagement.
    • A passion for local community engagement, with a strong sense of place and the ability to recommend unique local experiences.
    • A genuine enthusiasm for the intersection of hospitality, technology, and real estate—and a desire to grow in a fast-paced, evolving company.
    • This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance
    Plus if...
    • You've worked for an alternative hospitality brand in the past
    • You've had experience with sales (corporate, groups, and leisure)
    • You've implemented or executed a robust preventative maintenance program
    Want to learn more about the Kasa experience? Save 15% on kasa.comBenefits
    • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
    • 📈 Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates.
    • 🙌 Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work.
    • 📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the work day.
    • 📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 1% of your deferred salary.
    • 🩺 Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

    Who We Are

    Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

    Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

    Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

    Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

    Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

    The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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    Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pier 101 Restaurant & Bar

    Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!

    JOB TITLE: HOST

    DEPARTMENT: FOOD AND BEVERAGE

    LOCATION: PIER 101

    REPORTS TO: GENERAL MANAGER, LEAD HOST

    POSITION SUMMARY:

    A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

    While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Welcome guests in a warm and friendly manner.

    • Be aware of their dining needs.

    • Seat guests and coordinate the seating chart.

    • Monitor restaurant activity to determine seating and dining flow.

    • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

    • Sell retail.

    SUPERVISORY RESPONSIBILITIES:

    None.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: No experience required

    Skills:

    • Customer service.

    • People skills.

    • Professionalism.

    • High energy.

    • Multitasking ability.

    • Thoroughness.

    • Planning.

    • Basic math.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Resy, POS System

    Physical & Mental Requirements:

    • Must be able to lift 25+ lbs.

    • Must be able to support yourself throughout a complete shift without any assistance.

    Work Environment:

    • Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.

    • They must maintain a neat appearance and always be courteous to guests.

    SALARY: $15 per hour with annual bonus opportunities

    BENEFITS:

    • A culture that values passion, individuality, and fun!

    • Opportunities for internal growth and development

    • Paid Time Off (PTO)

    • Paid holidays

    • Earned Wage Access through PayActiv- access to your earned wages before payday!

    • Affordable medical, dental, & vision insurance plans

    • Company provided life insurance

    • Short & Long Term Disability and Accident and Critical Illness Insurance

    • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    • Tuition Assistance

    • Referral program

    • Employee Assistance Program

    • Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

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    Permit Supervisor II  

    - Ashland
    Job DescriptionJob DescriptionWhy CCI? CCI Systems, Inc. is an Employe... Read More
    Job DescriptionJob Description

    Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun!

    Our mission is to make life better by connecting people through innovative communication systems.

    We are seeking a Permit Supervisor to establish and define the duties, responsibilities, authority, accountability and reporting relationships for the Project Supervisor at CCI Systems, Inc. The responsibility of this position is to provide directions to Make Ready Analysts and Permitting Coordinators if need be and support prioritization of tasks.  

    Responsibilities

    • Assign and monitor work for their teams. 
    • Maintain SLAs across multiple projects/clients through reporting and coordination with their direct reports. 
    • Meet regularly with key stakeholders (internal and external). 
    • Provide key details of project statuses to leadership and clients as needed. 
    • Provide feedback to leadership to be proactive about project success. 
    • Understand and follow CCI processes and permitting processes. 
    • Strive for customer satisfaction. 
    • Consistent high-quality work being sent to the customer within SLA. 
    • Oversee and approve invoices. 
    • Effective communication skills across different audience groups.
    • Have technical skills that apply to the permitting field.  
    • Field/construction background,
    • Promote company image through business practices and embodying CCI's habits and values. 

    Qualifications

    • A minimum of five years of supervisory experience in engineering design or related field 
    • Analytical and observational skills, which demonstrate ability to, plan projects, review/recommend technical specifications, coordinate staffing needs, communicate, and manage all aspects of a project.   
    • Must be willing to learn new product lines and technologies to serve the departmental needs and goals.   
    • Must be able to handle employee issues effectively and in a timely manner. 
    • Ability to provide strong leadership through coaching and mentoring with a focus on customer service. 
    • Ability to motivate employees in a challenging and dynamic business environment. 
    • Exceptional communication skills - both written and verbal. 
    • Knowledge of human-computer interaction principles (K0036) 
    • Knowledge of information technology (IT) acquisition/procurement requirements and life cycle process.
    • Strong behavioral and high emotional intelligence.  
    • Proficient knowledge of the Microsoft Office including Excel, Word and PowerPoint as well as Internet. 
    • Well-organized with an ability to work confidently in a high-pressure/high-energy environment. 
    • Ability to take initiative, make decisions and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision. 

    Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST.  Must be flexible and willing to work outside normal business hours as necessary.

    Additional Information

    • Approximately 25% travel may be required.
    • Must have a valid driver's license and acceptable driving record.
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    Night Auditor  

    - Jacksonville Beach
    Job DescriptionJob DescriptionThe Night Auditor crucial role in ensuri... Read More
    Job DescriptionJob Description

    The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel’s operational and financial integrity.

    We seek highly motivated team members.  Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities

    Benefits:

    • Insurance (health, dental, vision, etc.)
    • Paid time off (vacation, sick leave, holidays)
    • 401K retirement plan
    • DailyPay: Access your earned wages when needed.
    • Special team member hotel rates for travel enthusiasts.

    Responsibilities:

    • Performing all front desk related functions during the night shift
    • Balancing accounts, processing invoices, and preparing reports
    • Checking in late-night arrivals and ensuring guest satisfaction
    • Securing the premises and monitoring for any unusual activity
    • Handling guest inquiries and requests promptly and professionally

    Requirements:

    • Prior experience in hotel front desk operations is preferred
    • Strong attention to detail and excellent organizational skills
    • Ability to work independently and handle multiple tasks simultaneously
    • Good communication skills and customer service orientation
    • Flexibility to work night shifts, weekends, and holidays

    Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

    Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

     

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  • S
    Job DescriptionJob DescriptionHotel Equities, multi-award-winning hote... Read More
    Job DescriptionJob Description



    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the 128 room SpringHill Suites in Bryce, UT

    Your expertise shapes us:

    The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:

    • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
    • Holding the property leadership team accountable for strategy execution.
    • Guiding professional development of the property leadership team and all team members.
    • Ensuring sales engines are leveraged.
    • Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
    • Being active in the local community to build strong relationships with local officials, businesses, and customers.

    You Are:

    • A highly experienced General Manager with 2+ years of hotel leadership.
    • Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
    • Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
    • Working knowledge of M3, ADP, and One Yield.
    • Well organized, detail-oriented, and able to work independently.
    • Display initiative, perseverance, and analytical skills.
    • Able to deliver exceptional guest service and employee satisfaction.
    • Team player, professional, and lead with integrity
    • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
    • Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

    We are:

    Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

    At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

    Vision & Mission - Hotel Equities Atlanta Georgia

    What we can offer you:


    • Quarterly Bonus
    • Health, vision, and dental insurance
    • 401(k)
    • Cell phone allowance
    • Vacation and Sick Pay
    • Paid Holidays
    • Discount programs for shopping, travel, tickets and more.
    • Access to our Talent team to help you reach your career growth goals.

    EOE/DFW

    Local candidate preferred.


    Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform


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    Job DescriptionJob DescriptionSalary: Based on ExperienceTHE LONGBOARD... Read More
    Job DescriptionJob DescriptionSalary: Based on Experience

    THE LONGBOARD [ST. THOMAS] | LEAD HOST


    ***OPENING FEBRUARY 17, 2025***

    MAIN RESTAURANT

    LIMETREE BEACH RESORT

    FRENCHMAN'S BAY

    [APPLICATIONS AND RESUMES ACCEPTED STARTING WEEK OF DECEMBER 1, 2024]


    NO LATE NIGHTS
    HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]


    OUR EXCITING WORK ENVIRONMENT

    The Longboard [St. Thomas] is a coastal kitchen inspired by the Caribbean, dedicated to fresh, locally-sourced ingredients. Offering light, healthy dishes and inventive cocktails influenced by coastal regions from around the world with a strong Caribbean-presence. The atmosphere at the Longboard captures the spirit of the Virgin Islands a blend of adventure and relaxation. Dishes and drinks highlight tropical flavors and evoke the laid-back island lifestyle of the Virgin Islands. Enjoy a unique dining experience in a stunning beachfront location, where The Longboard [St. Thomas] presents innovative, seafood-forward island cuisine and a vibrant bar program just steps from the St. Thomas shoreline.

    THE OPPORTUNITY

    The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention. As the first (and last) point of contact, Lanai hosts are friendly and warm, yet professional and confident. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Ballast Hospitality standards and values.

    RESPONSIBILITIES


    • Greet all guests entering the restaurant and thank all guests leaving the restaurant.

    • Manage reservation system.

    • Ensure reservations are prioritized and seated in a timely manner.

    • Strive to accommodate walk-in guests whenever possible.

    • Clearly and politely communicate with guests when delays and/or waits occur.

    • Maintain an organized floor by quickly and efficiently seating guests according to company standards.

    • Understand and operate the reservation/seating system.

    • Maintain professional and warm guest communications - inside the restaurant or via phone/email.

    • Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit.

    • Communicate respectfully and clearly with the service team and management.

    • Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service.

    • Engage management for any guest issue or complaint.

    • Maintain cleanliness and organization at the host stand and front door area.

    • Additional service and/or operational tasks as determined by the manager.

    • Adhere to grooming and dress code standards.

    • Assist teammates to anticipate all other FOH needs.

    • Be knowledgeable of the restaurant and its history.

    QUALIFICATIONS


    • Minimum 1 year of host and/or restaurant experience (preferred)

    • Excellent communication and interpersonal skills

    • Must possess an exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.

    • Ability to work in an organized and professional manner.

    • Able to work in a standing/walking position for long periods of time.

    • Ability to demonstrate quick thinking and adaptability in a constantly changing environment.

    • Receptive to constructive criticism and performance feedback.

    WHO WE ARE

    We believe in living our values, some of which are:


    • Without integrity, all else fails.

    • We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.

    • Without creativity, there is no innovation.

    • We believe that only a happy and professional staff can give the level of personal service we demand.

    • We believe in providing legendary service the unique and powerful sort of personal care and attention that our guests tell stories about.

    • We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.

    COMPENSATION AND BENEFITS

    We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.

    EQUAL OPPORTUNITY EMPLOYER

    The Longboard [St. Thomas] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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    Pinky's Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pinky's on the Beach:

    Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

    JOB TITLE: Hostess or Host

    DEPARTMENT: Pinky’s on the Beach

    LOCATION: TIDES Hotel

    REPORTS TO: Pinky's General Manager

    POSITION SUMMARY:

    Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Welcome guests to the venue

    • Provide accurate wait times and monitor waiting lists

    • Manage reservations and seating chart

    • Escort customers to assigned dining or bar areas

    • Provide food and beverage menus

    • Greet customers upon their departure

    • Coordinate with wait staff about available seating options

    • Maintain a clean reception area

    • Cater to guests who require extra attention (e.g. children, elderly)

    • Answer incoming calls and address customers’ queries

    • Assist wait staff as needed

    • Take carry out orders and collect payments

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: 1-2 years hosting/customer service experience, preferred.

    Skills:

    • Ability to communicate fluently in English with hotel/restaurant guests and employees.

    • Ability to provide friendly, efficient and courteous service to guests.

    • Ability to work under pressure, be organized, self-motivated and work well with others.

    • Strong positive attitude and ability to initiate light conversation with guests.

    • Knowledge of hotel property and operating hours.

    • Customer focus and drive to deliver optimal employee and customer satisfaction.

    • Must have the ability to multi-task and perform well under stressful circumstances.

    • Ability to handle money and operate a point-of-sale system

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: point of sale system; reservations system

    Physical & Mental Requirements:

    • Must be able to lift 50lbs;

    • Ability to bend, kneel, squat;

    • Ability to stand/walk for an 8 hour shift

    Work Environment:

    • High guest interaction

    • Fast paced; high volume

    • Subject to extreme weather conditions including high heat, rain, wind, etc.

    LOCATION: Your hotel’s physical address

    SALARY: $15 per hour with annual bonus opportunities

    BENEFITS:

    • A culture that values passion, individuality, and fun!
    • Opportunities for internal growth and development
    • Paid Time Off (PTO)
    • Paid holidays
    • Earned Wage Access through PayActiv- access to your earned wages before payday!
    • Affordable medical, dental, & vision insurance plans
    • Company provided life insurance
    • Short & Long Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
    • Tuition assistance discount programs
    • Referral program
    • Employee Assistance Program
    • Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

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    Guardia de Seguridad Recepcion Lobby  

    - 00969
    Job DescriptionJob DescriptionOverviewAllied Universal®, North America... Read More
    Job DescriptionJob DescriptionOverview

    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

    Job Description

    Como Oficial de Seguridad para Recepcion y Lobby - Puerto Rico, brindar seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centro comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500. 

     Ventajas y beneficios: 

    • Horarios flexibles a tiempo parcial y a tiempo completo que se ajustan a sus objetivos personales de vida
    • Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional
    • Plan 401 K según requisitos de elegibilidad
    • Descuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

    Pago por hora: $12.10

     

    Requisitos mínimos:

    • Tener al menos 21 años de edad para roles desarmados
    • Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable
    • Disponibilidad rotativa en horarios e itineraries semanales.
    • Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.
    • Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.
    • Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.
    • Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto Rico
    • Poseer destrezas de servicio al cliente.

    Responsabilidades: 

    • Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.
    • Responder a incidentes y situaciones críticas con calma y resolución de problemas
    • Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente.
    • Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.
    Closing

    Allied Universal® es un patrono con igualdad de oportunidades. Todos los candidatos cualificados serán considerados para empleo sin mediar la raza/etnia, edad, color de piel, religión, sexo, identidad de género, orientación sexual, origen nacional, información genética, incapacidad, estado protegido para veteranos o relación u asociación con veterano protegido, u otra característica protegida por ley. Para más información: www.aus.com Para cualquier pregunta relacionada a Igualdad Oportunidad de Empleo, Acción Afirmativa, Diversidad e Inclusión, tiene dificultad usando nuestro sistema en línea/electrónico y requiere de un método alterno para solicitar, o requiere especial acomodo durante el reclutamiento y/o proceso de empleo, favor de contactar al Departamento de Recursos Humanos. Para encontrar una oficina cerca de usted, favor de visitar: www.aus.com/offices.

    Requisition ID

    2025-1392068 Read Less
  • S

    Front Desk Receptionist  

    - Ponte Vedra
    Job DescriptionJob DescriptionFront Desk ReceptionistLocation: Ponte V... Read More
    Job DescriptionJob Description

    Front Desk Receptionist
    Location: Ponte Vedra
    Schedule: 3 13 hour shifts (May vary)
    *Rotational Saturdays Required

    We are a reputable healthcare organization dedicated to providing exceptional patient care and service. Our team is committed to creating a welcoming and supportive environment for our patients, ensuring they receive the highest standard of care. We are currently seeking a friendly, organized, and professional Receptionist to join our team.
    As the Receptionist, you will be the first point of contact for our patients. You will play a crucial role in ensuring a smooth and efficient operation of the clinic by managing the front desk, assisting patients, and supporting the clinical team.

    Key Responsibilities

    • Greet patients and visitors warmly, creating a positive and welcoming environment.
    • Manage patient check-in and check-out procedures, including collecting necessary documentation and processing payments.
    • Maintain and update patient records with accuracy and confidentiality.
    • Coordinate with healthcare providers and staff to ensure seamless patient flow and communication.
    • Assist with administrative tasks such as filing, data entry, etc.


    Requirements

    • High school diploma or equivalent required; associate degree or higher preferred.
    • Proficiency in Microsoft Office and familiarity with electronic health record (EHR) systems.
    • Ability to handle multiple tasks and work efficiently in a fast-paced environment.
    • Compassionate, patient-focused, and a team player.


    Why Join Us

    • Opportunity to work in a supportive and patient-centered environment.
    • Competitive compensation and benefits package.
    • Professional development and training opportunities.
    • A chance to make a meaningful impact on patient care.

    Who We Are
    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    Powered by JazzHR

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  • U

    Tour Guide  

    - 00901
    Job DescriptionJob DescriptionAre you brave enough to be a ghost tour... Read More
    Job DescriptionJob Description


    Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide! 

    Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.

    Ghost Tour Guide Pay & Benefits:

    • $50 - $150 a day/night (including tips) - this depends on the number of tours given
    • TIPS!! These can range from $20 to over $100 for a 1-2 hour tour
    • Cash bonuses for good reviews
    • Free or discounted tours for you and close family/friends all over the country
    • Flexible schedules, fun part-time work, ability to earn tips in addition to pay
    • The chance to get to know your city and meet a lot of fun people from all over the country!

    To learn more about our Ghost Tour Guide here is a short video:


    Ghost Tour Guide Requirements
    • Qualified candidates should be skilled in public speaking
    • Applicants should reside near downtown (within 25 miles) and have reliable transportation
    • Applicants should be passionate about storytelling and history

    US Ghost Adventures offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country.
     

    Powered by JazzHR

    wGZvKGNf4R

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  • B
    Job DescriptionJob DescriptionSalary: THE LONGBOARD [ST. JOHN] | LEAD... Read More
    Job DescriptionJob DescriptionSalary:

    THE LONGBOARD [ST. JOHN] | LEAD HOST/HOSTESS

    NO LATE NIGHTS
    HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]

    AUTOMATIC 20% GRATUITY ON ALL GUEST CHECKS

    TIP POOL ENVIRONMENT

    NO LATE NIGHTS
    HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]

    OUR EXCITING WORK ENVIRONMENT

    The Longboard [St. John] is a Caribbean-inspired coastal kitchen, focusing on fresh, local ingredients. We offer light and healthy fare and creative cocktails inspired by coastal regions around the globe. The Longboard celebrates the adventurous yet laid back ocean lifestyle of the islands, embracing St. Johns tropical setting, local flavors, and relaxed island mentality.

    THE OPPORTUNITY

    The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention. As the first (and last) point of contact, The Longboard hosts are friendly and warm, yet professional and confident. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Ballast Hospitality standards and values.

    RESPONSIBILITIES

    • Greet all guests entering the restaurant and thank all guests leaving the restaurant.
    • Manage reservation system.
    • Ensure reservations are prioritized and seated in a timely manner.
    • Strive to accommodate walk-in guests whenever possible.
    • Clearly and politely communicate with guests when delays and/or waits occur.
    • Maintain an organized floor by quickly and efficiently seating guests according to company standards.
    • Understand and operate the reservation/seating system.
    • Maintain professional and warm guest communications - inside the restaurant or via phone/email.
    • Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit.
    • Communicate respectfully and clearly with the service team and management.
    • Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service.
    • Engage management for any guest issue or complaint.
    • Maintain cleanliness and organization at the host stand and front door area.
    • Additional service and/or operational tasks as determined by the manager.
    • Adhere to grooming and dress code standards.
    • Assist teammates to anticipate all other FOH needs.
    • Be knowledgeable of the restaurant and its history.

    QUALIFICATIONS

    • Minimum 1 year of host and/or restaurant experience (preferred)
    • Excellent communication and interpersonal skills
    • Must possess an exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.
    • Ability to work in an organized and professional manner.
    • Able to work in a standing/walking position for long periods of time.
    • Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
    • Receptive to constructive criticism and performance feedback.

    WHO WE ARE

    We believe in living our values, some of which are:

    • Without integrity, all else fails.
    • We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.
    • Without creativity, there is no innovation.
    • We believe that only a happy and professional staff can give the level of personal service we demand.
    • We believe in providing legendary service the unique and powerful sort of personal care and attention that our guests tell stories about.
    • We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.

    COMPENSATION AND BENEFITS

    We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.

    EQUAL OPPORTUNITY EMPLOYER

    The Longboard [St. John] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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  • S

    Arcade Attendant  

    - 00729
    Job DescriptionJob DescriptionGrado Acadmico requerido:Cuarto ao de es... Read More
    Job DescriptionJob DescriptionGrado Acadmico requerido:
    Cuarto ao de escuela superior o ttulo de educacin general.

    Experiencia:
    1 a 2 aos de experiencia en servicio al cliente.

    Requisitos Mnimos:
    Bilinge (ingls-espaol) preferiblemente.
    Debe tener al menos 18 aos.
    Motivado(a), Creativo(a), orientado a servicio al cliente.
    Disponibilidad para trabajar noches y fines de semana.
    Ser capaz de trabajar en un lugar ruidoso y concurrido.

    Funciones del Puesto:
    Velar por la seguridad y asistir a los clientes mientras juegan en las mquinas.
    Anticipa y responde a los invitados de manera amistosa y positiva con un sentido de urgencia.
    Observar, instruir y monitorear a los invitados por seguridad y cumplimiento de las directrices.
    Trabaja en equipo para satisfacer las necesidades de los clientes y contribuye activamente a los esfuerzos de otros departamentos.
    Mantiene el rea de trabajo limpia de acuerdo con las polticas y procedimientos de Arcade Mania.
    Realiza reparaciones menores en juegos segn sea necesario.
    Explica la operacin de los juegos a los clientes cuando es necesario.
    Manejar todos los asuntos de servicio al cliente de manera efectiva y asegurar la satisfaccin de todos.
    Notificar a los tcnicos de cualquier error de las mquinas y devolverle los crditos del juego a los clientes cuando sea necesario.
    Realizar los inventarios de los premios de Arcade al final de cada mes.
    Trabajar con y alrededor de muchos nios.
    Presta atencin a los detalles, se centra en los clientes y entiende las operaciones bsicas de los juegos y simuladores.
    Manejo de efectivo.
    Manejo y procedimientos de la caja registradora.

    Habilidades Generales:
    Excelentes habilidades de comunicacin.
    Compromiso con el servicio al cliente.
    Capacidad para realizar mltiples tareas.
    Orientado a resultados.

    Capacidad Fsica:
    Debe poder levantar hasta 40 libras de fuerza ocasionalmente para mover objetos.
    Periodos de pie prolongados.
    Poder doblarse y alcanzar.

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  • B
    Job DescriptionJob DescriptionSalary: Dependent on ExperienceTHE EASTE... Read More
    Job DescriptionJob DescriptionSalary: Dependent on Experience

    THE EASTERLY [ST. THOMAS] HOST / HOSTESS


    NO LATE NIGHTS
    HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]

    AUTOMATIC 20% GRAUITY ON ALL GUEST CHECKS

    TIP POOL ENVIRONMENT

    OUR EXCITING WORK ENVIRONMENT

    The Easterly | St. Thomas is a waterfront dining oasis offering innovative craft cocktails and wood-fired cuisine representative of the rustic Caribbean. The menu is ocean-to-table focused, and utilizes locally grown produce and local flavors to compliment the dishes. The Easterly offers one of the Virgin Islands most robust beverage programs with unique handcrafted cocktails, twists on Caribbean favorites, and an extensive list of craft beers & wine. Tucked away in an oasis of palm trees and rich greenery, the restaurant exudes a Bohemian-island vibe, and offers a social, vibrant and interactive dining experience.


    THE OPPORTUNITY

    The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention. As the first (and last) point of contact, The Easterly hosts are friendly and warm, yet professional and confident. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Ballast Hospitality standards and values.

    RESPONSIBILITIES


    • Greet all guests entering the restaurant and thank all guests leaving the restaurant.

    • Manage reservation system.

    • Ensure reservations are prioritized and seated in a timely manner.

    • Strive to accommodate walk-in guests whenever possible.

    • Clearly and politely communicate with guests when delays and/or waits occur.

    • Maintain an organized floor by quickly and efficiently seating guests according to company standards.

    • Understand and operate the reservation/seating system.

    • Maintain professional and warm guest communications - inside the restaurant or via phone/email.

    • Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit.

    • Communicate respectfully and clearly with the service team and management.

    • Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service.

    • Engage management for any guest issue or complaint.

    • Maintain cleanliness and organization at the host stand and front door area.

    • Additional service and/or operational tasks as determined by the manager.

    • Adhere to grooming and dress code standards.

    • Assist teammates to anticipate all other FOH needs.

    • Be knowledgeable of the restaurant and its history.

    QUALIFICATIONS


    • Minimum 1 year of host and/or restaurant experience (preferred)

    • Excellent communication and interpersonal skills

    • Must possess an exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.

    • Ability to work in an organized and professional manner.

    • Able to work in a standing/walking position for long periods of time.

    • Ability to demonstrate quick thinking and adaptability in a constantly changing environment.

    • Receptive to constructive criticism and performance feedback.

    WHO WE ARE

    We believe in living our values, some of which are:


    • Without integrity, all else fails.

    • We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.

    • Without creativity, there is no innovation.

    • We believe that only a happy and professional staff can give the level of personal service we demand.

    • We believe in providing legendary service the unique and powerful sort of personal care and attention that our guests tell stories about.

    • We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.

    COMPENSATION AND BENEFITS

    We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.

    EQUAL OPPORTUNITY EMPLOYER

    The Easterly [St. Thomas] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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  • M
    Job DescriptionJob DescriptionJob Title: Hotel Operations Manager (Ful... Read More
    Job DescriptionJob Description

    Job Title: Hotel Operations Manager (Full-Time – Rooms Division)
    Location: St. Thomas, U.S. Virgin Islands
    Employment Type: Full-Time

    Job Description:
    Lindbergh Bay Hotel & Villas is hiring a full-time Hotel Operations Manager to lead our Rooms Division through a strategic turnaround and into long-term stability. This is an opportunity for an experienced professional to take full ownership of Front Desk and Housekeeping operations while contributing to the hotel's overall improvement and financial performance.

    We are seeking a motivated leader who understands the unique dynamics of operating in the Caribbean and is ready to deliver structure, accountability, and results.

    Key Responsibilities:

    • Direct all day-to-day operations of the Rooms Division, including Front Desk and Housekeeping
    • Lead departmental teams with a focus on service excellence, cost control, and team morale
    • Conduct operational audits and implement efficient scheduling, payroll, and labor practices
    • Work closely with hotel ownership on strategic KPIs and ongoing improvement plans
    • Standardize operating procedures, guest service recovery, and staff development initiatives
    • Monitor and control financial systems including purchasing, inventory, and petty cash

    Preferred Experience and Skills:

    • 3+ years in hotel Rooms Division management
    • Caribbean experience or ease of relocation to remote/island setting
    • Strong financial acumen; able to manage and report on key cost centers
    • Familiarity with Roomkey PMS, Amadeus TravelClick/iHotelier, OTAs, and Sage Intacct

    Compensation:

    • Base salary $65,000 with bonus potential
    • Compensation flexibility for high-impact candidates
    • Full relocation support and furnished apartment provided
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