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Avocet Hospitality Group
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  • Guest Services Agent  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team. *MUST be able to work 7 AM-3 PM or 3 PM-11 PM*

    Location: 1 Center St, Folly Beach, SC 29439

    Salary: $17/hour

    Benefits:

    • A culture that values passion, individuality, and fun!
    • Opportunities for internal growth and development
    • Paid Time Off (PTO)
    • Paid Holidays
    • Affordable Medical, Dental, & Vision Insurance Plans
    • Company provided Life Insurance
    • Short & Long-Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
    • Referral Program
    • Employee Assistance Program
    • Discounts at all Avocet-owned Hotels and Restaurants

    JOB TITLE: GUEST SERVICE AGENT

    DEPARTMENT: GUEST SERVICES

    LOCATION: TIDES FOLLY BEACH

    REPORTS TO: FRONT OFFICE MANAGER/AGM/GM

    MAIN DUTIES AND RESPONSIBILITIES:

    • Register guests and assign rooms. Accommodates special requests whenever possible.
    • Assist in pre-registration and blocking of rooms for reservations.
    • Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.
    • Understand room status and room status tracking.
    • Know room locations, types of rooms available, and room rates.
    • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
    • Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
    • Know the location and types of available rooms as well as the activities and services of the property.
    • Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
    • Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.
    • Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.
    • File room keys ( only for manual room key hotels)
    • Know how to use front office equipment.
    • Process guest check-outs.
    • Perform cashier related functions like posting charges to guest accounts.
    • Follow procedures for issuing and closing safe deposit boxes used by guests.
    • Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.
    • Use proper telephone etiquette.
    • Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
    • Use proper mail, package, and message handling procedures and record details in the courier Mail Register.
    • Advise guests of any messages, mail, faxes, etc. received for them.
    • Inform guests of the room safe and mini-bar key and room key procedures.
    • Issue parking passes/validate valet parking tickets.
    • Communicate services and amenities of the hotel to guests.
    • Obtain proper identification for tax-exempt guests and attach the form to the registration card.
    • Direct Bell Person to escort guests and transport their luggage to the room.
    • Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
    • Attend department meetings.
    • Report any unusual occurrences or requests to the manager or assistant manager.
    • Know all safety and emergency procedures, and are aware of accident prevention policies.
    • Maintain the cleanliness and neatness of the front desk area.
    • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
    • Advise guests of any messages, mail, faxes, etc. received for them.

    SUPERVISORY RESPONSIBILITIES:
    NONE

    JOB REQUIREMENTS:
    Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

    Experience:

    Skills:

    • To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.
      The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Possess good problem-solving skills with attention to details.
    • Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.
    • Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.
    • Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.
    • Possess good marketing skills to promote the services of their hotel, thus leading to better business.

    WORKING CONDITIONS:

    Equipment to Be Used: Phone, computer, walkie talkie, printer.

    Physical & Mental Requirements:
    Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

    Work Environment:

    • Achieving results by having fun
    • Positive Values
    • Relaxed, yet productive atmosphere
    • Commitment to Excellence
    • Open and Honest Communication
    • Cooperation, Support and empowerment
    • Positive reinforcement
    • High accountability

    EOE / DFWP

    Read Less
  • Line Cook  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Line Cook opening at Pinky's on the Beach and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    • A culture that values passion, individuality, and fun!

    • Opportunities for internal growth and development

    • Paid Time Off (PTO)

    • Paid holidays

    • Earned Wage Access through PayActiv- access to your earned wages before payday!

    • Affordable medical, dental, & vision insurance plans

    • Company provided life insurance

    • Short & Long Term Disability and Accident and Critical Illness Insurance

    • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    • Tuition Assistance

    • Referral program

    • Employee Assistance Program

    • Discounts at all Avocet-owned hotels & restaurants

    JOB TITLE: Line Cook

    DEPARTMENT: Kitchen

    LOCATION: Tides Folly Beach

    REPORTS TO: Chef de Cuisine/Sous Chef

    POSITION SUMMARY:

    Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep. Set up workstations and ingredients so that food can be prepared according to recipes. Undertake basic cooking duties, such as reducing sauces and parboiling food. Prepare simple dishes, such as salads and entrees.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Assist in the daily production of Restaurants, room service and outlet menus, as well as monitoring the day to day prep lists.
    • Maintain and complete daily prep lists and tasks as assigned by the supervisor.

    • Ensure all requisitions are processed properly and placed in designated areas

    • Properly label and date all products to ensure safekeeping and sanitation

    • Apply basic knife skills required for preparation of hot and cold foods

    • Produce recipes efficiently and consistently

    • Team player with great attitude

    • Ensures portion necessities and portion control for all food functions are recipes, especially high cost items

    • Breakdown workstation and complete closing duties; return all food items to the proper storage areas; rotate all returned product wrap cover label and date all item being put away; straighten up organize all storage areas clean up and wipe down food prep areas reach ins/walk ins and shelves; return all unused and clean utensil/equipment to the specified locations; ice down hot items from the steam table so they cool quickly; turn off all equipment not needed for the next shift; restock items that were depleted during the shift

    • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisors.

    • Acts with responsibility towards all company property, supplies and equipment

    • Reports to work on time as designated by posted schedule

    • Maintains a professional appearance.

    • Remains alert, courteous and helpful to the guests and colleagues at all times

    SUPERVISORY RESPONSIBILITIES:

    None

    JOB REQUIREMENTS:

    Education: High school education required

    Experience:

    • At least one-year kitchen/prep experience or one year of culinary school required

    • Customer Service experience preferred

    Skills:

    • Must be able to speak, write and understand English

    • Must have complete understanding of the fundamentals of the culinary operation

    • Must be able to accurately follow instructions, both verbally and written

    • Must be able to work with an around kitchen equipment

    • Must be able to work with and around a diverse group of food, seasonings, etc.

    • Must possesses excellent communication skills, verbal and written

    • Must be professional in appearance and demeanor

    • Must be able to work under pressure

    • Must be able to work in a fast-paced environment

    • Must have excellent listening skills

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: stove, oven, mixer, dish machine, knives

    Physical & Mental Requirements:

    • Stand for long periods of time.

    • Use their hands to handle, control, or feel objects, tools, or controls.

    • Repeat the same movements.

    • Walk or run for long periods of time.

    • Bend or twist their body.

    Work Environment:

    • Always work indoors.

    • Often wear uniforms such as aprons or jackets.

    • Are often exposed to hazardous situations and conditions that produce cuts or minor burns.

    • Are often exposed to hot and cold temperatures, such as when working near ovens or retrieving food from freezers.

    • Sometimes wear protective and safety attire, such as gloves.

    • Work physically near others.

    • May work near contaminants and hazardous equipment.

    • Sometimes work in a noisy and distracting environment

    EOE / DFWP

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  • Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pier 101 Restaurant & Bar

    Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!

    JOB TITLE: HOST

    DEPARTMENT: FOOD AND BEVERAGE

    LOCATION: PIER 101

    REPORTS TO: GENERAL MANAGER, LEAD HOST

    POSITION SUMMARY:

    A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

    While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Welcome guests in a warm and friendly manner.

    • Be aware of their dining needs.

    • Seat guests and coordinate the seating chart.

    • Monitor restaurant activity to determine seating and dining flow.

    • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

    • Sell retail.

    SUPERVISORY RESPONSIBILITIES:

    None.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: No experience required

    Skills:

    • Customer service.

    • People skills.

    • Professionalism.

    • High energy.

    • Multitasking ability.

    • Thoroughness.

    • Planning.

    • Basic math.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Resy, POS System

    Physical & Mental Requirements:

    • Must be able to lift 25+ lbs.

    • Must be able to support yourself throughout a complete shift without any assistance.

    Work Environment:

    • Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.

    • They must maintain a neat appearance and always be courteous to guests.

    SALARY: $15 per hour with annual bonus opportunities

    BENEFITS:

    • A culture that values passion, individuality, and fun!

    • Opportunities for internal growth and development

    • Paid Time Off (PTO)

    • Paid holidays

    • Earned Wage Access through PayActiv- access to your earned wages before payday!

    • Affordable medical, dental, & vision insurance plans

    • Company provided life insurance

    • Short & Long Term Disability and Accident and Critical Illness Insurance

    • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    • Tuition Assistance

    • Referral program

    • Employee Assistance Program

    • Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

    Read Less
  • Part-Time Barista  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views and blissed-out beach vibes? Submit your application for our Barista opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Salary: $14.00 per hour + tips with annual bonus opportunities

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    • A culture that values passion, individuality, and fun!
    • Opportunities for internal growth and development
    • Paid Time Off (PTO)
    • Paid Holidays
    • Affordable Medical, Dental, & Vision Insurance Plans
    • Company provided Life Insurance
    • Short & Long-Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
    • Referral Program
    • Employee Assistance Program
    • Discounts at all Avocet-owned Hotels and Restaurants

    JOB TITLE: BARISTA

    DEPARTMENT: ROASTED

    LOCATION: TIDES HOTEL

    REPORTS TO: ROASTED SUPERVISOR

    POSITION SUMMARY:

    Barista responsibilities include educating customers on our beverage menu, making recommendations based on their preferences, up-selling special items and taking orders. A barista should have excellent customer service skills and the ability to multitask.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Greet customers as they enter, identify their needs and answer questions about menu items.

    • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).

    • Prepare and serve hot and cold beverages such as coffee, espresso, cappuccino, tea, chai, frappe etc., following recipes.

    • Prepare and serve limited food items, like cookies, pastries, sandwiches and muffins.

    • Record sales, operates a cash register, and follows cash and credit handling policies as required).

    • Assist with store set-up, clean-up, and stocking of merchandise.

    • Follow all safety and sanitation procedures.

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: None

    Experience: 1 year barista experience; preferred

    Skills:

    • Ability to multitask.

    • Knowledge of coffee and espresso beverages.

    • Cash and credit card handling.

    • Punctuality

    • Possess strong customer service skills.

    • Possess strong communication skills.

    • Ability to work well under pressure.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Point of sale system; coffee machine; espresso machine and milk steamer; drink blender.

    Physical & Mental Requirements:

    • Must be able to lift 50lbs.

    • Ability to bend, kneel, squat.

    • Ability to stand/walk for an 8 hour shift.

    Work Environment:

    • High guest interaction

    • Fast paced; high volume

    EOE / DFWP

    Read Less
  • Pinky's Bartender  

    - Folly Beach
    Job DescriptionJob DescriptionJOB TITLE: BartenderDEPARTMENT: Pinky... Read More
    Job DescriptionJob Description

    JOB TITLE: Bartender

    DEPARTMENT: Pinky's on the Beach

    LOCATION: TIDES Hotel

    REPORTS TO: Food & Beverage Manager

    POSITION SUMMARY:

    We are looking for an enthusiastic and experienced high volume bartender. This individual will be responsible for making beverages for guests at the bar and for the service well. These include classic cocktails, frozen cocktails, specialty cocktails. This person should also possess wine and beer knowledge. The bartender is responsible for keeping the bar stocked, assisting with inventory and basic opening and closing duties of the bar.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Have full knowledge of beverage lists and food menus;

    • Follow outlet policies, procedures and service standards;

    • Follow all safety and sanitation policies when handling food and beverage;

    • Have full knowledge of all menu items, garnishes, contents and preparation methods;

    • Responsible for personal hygiene, grooming, clean uniform, and professional appearance;

    • Responsible for punctuality when reporting to work, and clocking in and out

    • Greeting guests at the bar in a friendly and professional manner

    • Describing all current specials with each guest

    • Preparing drinks for guests at the bar & for tickets from the service well

    • Use suggestive selling techniques to create better experiences and better check averages

    • Engaging socially with guests at the bar to create positive relationships

    • Use safe alcohol service practices to ensure no one becomes overly intoxicated

    • Taking payments, closing checks using POS, and cash handling

    • Assisting with counting inventory

    • Communicate with fellow staff and managers

    • Cutting and preparing fruits and garnishes

    • Keeping the bar stocked, neat, and organized

    • Assist with side work as instructed at the bar and restaurant.

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: High school diploma or GED; preferred.

    Experience: 2 years bartending experience; required.

    Skills:

    • Possess wine, beer and spirits knowledge

    • Ability to communicate fluently in English with hotel/restaurant guests and employees.

    • Ability to provide friendly, efficient and courteous service to guests.

    • Ability to work under pressure, be organized, self-motivated and work well with others.

    • Strong positive attitude and ability to initiate conversation with guests.

    • Knowledge of hotel property and operating hours.

    • Customer focus and drive to deliver optimal employee and customer satisfaction.

    • Must have the ability to multi-task and perform well under stressful circumstances.

    • Ability to handle money and operate a point-of-sale system

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Point of sale system; knives for preparing fruits and garnishes; Island Oasis drink machine/blender; keg system

    Physical & Mental Requirements:

    • Must be 21 years of age;

    • Must be able to lift 75lbs;

    • Ability to bend, kneel, squat;

    • Ability to stand/walk for an 8 hour shift

    Work Environment:

    • High guest interaction

    • Fast paced; high volume

    • Subject to extreme weather conditions including high heat, rain, wind, etc.

    EOE / DFWP

    Read Less
  • Pinky's Server (Part-Time)  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Server opening at Pinky's On The Beach Restaurant and Bar and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Location: 1 Center St, Folly Beach, SC 29439

    Salary: $3.25 per hour + Tips with annual bonus opportunities

    Benefits:

    • A culture that values passion, individuality, and fun!
    • Opportunities for internal growth and development
    • Paid Time Off (PTO)
    • Paid Holidays
    • Affordable Medical, Dental, & Vision Insurance Plans
    • Company provided Life Insurance
    • Short & Long-Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
    • Referral Program
    • Employee Assistance Program
    • Discounts at all Avocet-owned Hotels and Restaurants

    POSITION SUMMARY:

    We are looking for an upbeat and talented restaurant server to join our team. This individual will be responsible for answering questions about our food and beverage offerings, taking orders and delivering those items to our guests. They will also be responsible for following all safety and sanitation policies. They will work closely with our culinary team and bartenders to ensure the best dining experience for our guests.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Have full knowledge of beverage lists and food menus;
    • Follow outlet policies, procedures and service standards;
    • Follow all safety and sanitation policies when handling food and beverage;
    • Have full knowledge of all menu items, garnishes, contents and preparation methods;
    • Responsible for personal hygiene, grooming, clean uniform, and professional appearance;
    • Responsible for punctuality when reporting to work, and clocking in and out
    • To perform other duties as directed by your supervisor;
    • Serve food & beverage orders in a friendly, professional, and timely manner;
    • Clear tables during service;
    • Control guest checks and secure proper payment;
    • Provide exceptional service

    JOB REQUIREMENTS:

    Education: High School Diploma or GED, required.

    Experience: 1-2 years server experience, required. Wine knowledge is preferred.

    Skills:

    • Ability to communicate fluently in English with hotel/restaurant guests and employees.
    • Ability to provide friendly, efficient and courteous service to guests.
    • Ability to work under pressure, be organized, self-motivated and work well with others.
    • Strong positive attitude and ability to initiate light conversation with guests.
    • Knowledge of hotel property and operating hours.
    • Customer focus and drive to deliver optimal employee and customer satisfaction.
    • Must have the ability to multi-task and perform well under stressful circumstances.
    • Ability to handle money and operate a point-of-sale system

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: POS, Resy, knives for cutting fruits/garnishes

    Physical & Mental Requirements:

    • Must be 18 years of age;
    • Must be able to lift 50lbs;
    • Ability to bend, kneel, squat;
    • Ability to stand/walk for an 8 hour shift

    Work Environment:

    • High guest interaction
    • Fast paced; high volume
    • Subject to extreme weather conditions including high heat, rain, wind, etc.

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    EOE / DFWP

    Read Less
  • Pinky's Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pinky's on the Beach:

    Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

    JOB TITLE: Hostess or Host

    DEPARTMENT: Pinky’s on the Beach

    LOCATION: TIDES Hotel

    REPORTS TO: Pinky's General Manager

    POSITION SUMMARY:

    Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Welcome guests to the venue

    • Provide accurate wait times and monitor waiting lists

    • Manage reservations and seating chart

    • Escort customers to assigned dining or bar areas

    • Provide food and beverage menus

    • Greet customers upon their departure

    • Coordinate with wait staff about available seating options

    • Maintain a clean reception area

    • Cater to guests who require extra attention (e.g. children, elderly)

    • Answer incoming calls and address customers’ queries

    • Assist wait staff as needed

    • Take carry out orders and collect payments

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: 1-2 years hosting/customer service experience, preferred.

    Skills:

    • Ability to communicate fluently in English with hotel/restaurant guests and employees.

    • Ability to provide friendly, efficient and courteous service to guests.

    • Ability to work under pressure, be organized, self-motivated and work well with others.

    • Strong positive attitude and ability to initiate light conversation with guests.

    • Knowledge of hotel property and operating hours.

    • Customer focus and drive to deliver optimal employee and customer satisfaction.

    • Must have the ability to multi-task and perform well under stressful circumstances.

    • Ability to handle money and operate a point-of-sale system

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: point of sale system; reservations system

    Physical & Mental Requirements:

    • Must be able to lift 50lbs;

    • Ability to bend, kneel, squat;

    • Ability to stand/walk for an 8 hour shift

    Work Environment:

    • High guest interaction

    • Fast paced; high volume

    • Subject to extreme weather conditions including high heat, rain, wind, etc.

    LOCATION: Your hotel’s physical address

    SALARY: $15 per hour with annual bonus opportunities

    BENEFITS:

    • A culture that values passion, individuality, and fun!
    • Opportunities for internal growth and development
    • Paid Time Off (PTO)
    • Paid holidays
    • Earned Wage Access through PayActiv- access to your earned wages before payday!
    • Affordable medical, dental, & vision insurance plans
    • Company provided life insurance
    • Short & Long Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%
    • Tuition assistance discount programs
    • Referral program
    • Employee Assistance Program
    • Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

    Read Less
  • Pinky's Server Assistant  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pinky's on the Beach:

    Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

    JOB TITLE: Server Assistant

    DEPARTMENT: Pinky’s on the Beach

    LOCATION: TIDES Hotel

    REPORTS TO: Pinky’s General Manager

    POSITION SUMMARY:

    We are looking for a hard-working and enthusiastic Server Assistant to join our team. This individual will assist our hosts and waitstaff by ensuring the dining room is clean and set before service. They will be responsible for clearing and resetting tables, refilling beverages and assisting in delivering food to tables and rooms.

    MAIN DUTIES AND RESPONSIBILITIES:

    • Set up tables and ensure they are clean and ready for meal service

    • Replenish drinks for guests

    • Remove empty dishes from tables promptly

    • Ensuring dining areas and server stations are clean after service

    • Assist in delivering food and beverages to guests (dine-on or room service)

    • Assist in other duties as assigned by Food & Beverage Management staff, hotel General Manager or Hotel Assistant General Manager

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: High school diploma or GED; required

    Experience: 1 year previous server assistant/busser experience; preferred

    Skills:

    • Ability to communicate fluently in English with hotel/restaurant guests and employees.

    • Ability to provide friendly, efficient and courteous service to guests.

    • Ability to work under pressure, be organized, self-motivated and work well with others.

    • Customer focus and drive to deliver optimal employee and customer satisfaction.

    • Must have the ability to multi-task and perform well under stressful circumstances.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical & Mental Requirements:

    • Must be able to lift 50lbs;

    • Ability to bend, kneel, squat;

    • Ability to stand/walk for an 8 hour shift

    Work Environment:

    • High guest interaction

    • Fast paced; high volume

    • Subject to extreme weather conditions including high heat, rain, wind, etc.

    EOE / DFWP

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