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Avocet Hospitality Group
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  • FT Host/Server Assistant  

    - Folly Beach

    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.Pier 101 Restaurant & BarLocated just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!JOB TITLE: HOSTDEPARTMENT: FOOD AND BEVERAGELOCATION: PIER 101REPORTS TO: GENERAL MANAGER, LEAD HOSTPOSITION SUMMARY:A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.MAIN DUTIES AND RESPONSIBILITIES:Welcome guests in a warm and friendly manner.Be aware of their dining needs.Seat guests and coordinate the seating chart.Monitor restaurant activity to determine seating and dining flow.Responds to guest inquiries and requests in a timely, friendly, and efficient manner.Sell retail.SUPERVISORY RESPONSIBILITIES:None.JOB REQUIREMENTS:Education: High School Diploma or GEDExperience: No experience requiredSkills:Customer service.People skills.Professionalism.High energy.Multitasking ability.Thoroughness.Planning.Basic math.WORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: Resy, POS SystemPhysical & Mental Requirements:Must be able to lift 25+ lbs.Must be able to support yourself throughout a complete shift without any assistance.Work Environment:Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.They must maintain a neat appearance and always be courteous to guests.SALARY: $15 per hour with annual bonus opportunitiesBENEFITS:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition AssistanceReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurantsEOE / DFWP

  • PT Host/Server Assistant  

    - Folly Beach

    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.Pier 101 Restaurant & BarLocated just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!JOB TITLE: HOSTDEPARTMENT: FOOD AND BEVERAGELOCATION: PIER 101REPORTS TO: GENERAL MANAGER, LEAD HOSTPOSITION SUMMARY:A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.MAIN DUTIES AND RESPONSIBILITIES:Welcome guests in a warm and friendly manner.Be aware of their dining needs.Seat guests and coordinate the seating chart.Monitor restaurant activity to determine seating and dining flow.Responds to guest inquiries and requests in a timely, friendly, and efficient manner.Sell retail.SUPERVISORY RESPONSIBILITIES:None.JOB REQUIREMENTS:Education: High School Diploma or GEDExperience: No experience requiredSkills:Customer service.People skills.Professionalism.High energy.Multitasking ability.Thoroughness.Planning.Basic math.WORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: Resy, POS SystemPhysical & Mental Requirements:Must be able to lift 25+ lbs.Must be able to support yourself throughout a complete shift without any assistance.Work Environment:Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.They must maintain a neat appearance and always be courteous to guests.SALARY: $15 per hour with annual bonus opportunitiesBENEFITS:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition AssistanceReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurantsEOE / DFWP

  • Server  

    - Folly Beach

    Job DescriptionJob DescriptionDo you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Server opening at Pier 101 and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.Salary: $3.25 per hour + Tips with annual bonus opportunitiesLocation: 101 E Arctic Ave, Folly Beach, SC 29439Benefits:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramTuition Assistance ProgramDiscounts at all Avocet-owned Hotels and RestaurantsPOSITION SUMMARY:A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.MAIN DUTIES AND RESPONSIBILITIES:Provide excellent customer service.Greet customers and present menus.Make suggestions based on their preferences.Take and serve food/drink orders.Up-sell.Arrange table settings.Keep tables clean and tidy at all times.Deliver checks and collect payments.JOB REQUIREMENTS:Education: High School Diploma or GED, required.Experience: 1-2 years server experience.Skills:Knowledge of food service regulations.Ability to carry more than two plates at a time.Possess strong verbal and written communication skills.Flexible with availability.Possess basic math skills.Possess strong customer service skills.Ability to resolve conflict.Teamwork.WORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: POS SystemPhysical & Mental Requirements:Must be able to lift 40+ lbs.Must be able to support yourself for a full shift without the assistance of others.Work Environment:High guest interactionFast paced; high volumeSubject to extreme weather conditions including high heat, rain, wind, etc.WHO WE ARE:Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.EOE / DFWP

  • Guest Services Agent  

    - Folly Beach

    Job DescriptionJob DescriptionDo you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team. *This position is full-time and MUST be able to work 7 AM-3 PM, 10-6 PM or 3 PM-11 PM*Location: 1 Center St, Folly Beach, SC 29439Salary: $17/hourBenefits:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and RestaurantsJOB TITLE: GUEST SERVICE AGENTDEPARTMENT: GUEST SERVICESLOCATION: TIDES FOLLY BEACHREPORTS TO: FRONT OFFICE MANAGER/AGM/GMMAIN DUTIES AND RESPONSIBILITIES:Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.SUPERVISORY RESPONSIBILITIES:
    NONEJOB REQUIREMENTS:
    Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.Experience:Skills:To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.
    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.WORKING CONDITIONS:Equipment to Be Used: Phone, computer, walkie talkie, printer.Physical & Mental Requirements:
    Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.Work Environment:Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountabilityEOE / DFWP

  • Line Cook  

    - Folly Beach

    Job DescriptionJob DescriptionDo you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Line Cook opening at BLU Beach Bar & Grill and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.Location: 1 Center St, Folly Beach, SC 29439Benefits:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition AssistanceReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurantsJOB TITLE: Line CookDEPARTMENT: KitchenLOCATION: Tides Folly BeachREPORTS TO: Chef de Cuisine/Sous ChefPOSITION SUMMARY:Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep. Set up workstations and ingredients so that food can be prepared according to recipes. Undertake basic cooking duties, such as reducing sauces and parboiling food. Prepare simple dishes, such as salads and entrees.MAIN DUTIES AND RESPONSIBILITIES:Assist in the daily production of Restaurants, room service and outlet menus, as well as monitoring the day to day prep lists.Maintain and complete daily prep lists and tasks as assigned by the supervisor.Ensure all requisitions are processed properly and placed in designated areasProperly label and date all products to ensure safekeeping and sanitationApply basic knife skills required for preparation of hot and cold foodsProduce recipes efficiently and consistentlyTeam player with great attitudeEnsures portion necessities and portion control for all food functions are recipes, especially high cost itemsBreakdown workstation and complete closing duties; return all food items to the proper storage areas; rotate all returned product wrap cover label and date all item being put away; straighten up organize all storage areas clean up and wipe down food prep areas reach ins/walk ins and shelves; return all unused and clean utensil/equipment to the specified locations; ice down hot items from the steam table so they cool quickly; turn off all equipment not needed for the next shift; restock items that were depleted during the shiftMaintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisors.Acts with responsibility towards all company property, supplies and equipmentReports to work on time as designated by posted scheduleMaintains a professional appearance.Remains alert, courteous and helpful to the guests and colleagues at all timesSUPERVISORY RESPONSIBILITIES:NoneJOB REQUIREMENTS:Education: High school education requiredExperience:At least one-year kitchen/prep experience or one year of culinary school requiredCustomer Service experience preferredSkills:Must be able to speak, write and understand EnglishMust have complete understanding of the fundamentals of the culinary operationMust be able to accurately follow instructions, both verbally and writtenMust be able to work with an around kitchen equipmentMust be able to work with and around a diverse group of food, seasonings, etc.Must possesses excellent communication skills, verbal and writtenMust be professional in appearance and demeanorMust be able to work under pressureMust be able to work in a fast-paced environmentMust have excellent listening skillsWORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: stove, oven, mixer, dish machine, knivesPhysical & Mental Requirements:Stand for long periods of time.Use their hands to handle, control, or feel objects, tools, or controls.Repeat the same movements.Walk or run for long periods of time.Bend or twist their body.Work Environment:Always work indoors.Often wear uniforms such as aprons or jackets.Are often exposed to hazardous situations and conditions that produce cuts or minor burns.Are often exposed to hot and cold temperatures, such as when working near ovens or retrieving food from freezers.Sometimes wear protective and safety attire, such as gloves.Work physically near others.May work near contaminants and hazardous equipment.Sometimes work in a noisy and distracting environmentEOE / DFWP

  • Line Cook  

    - Folly Beach

    Job DescriptionJob DescriptionDo you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Breakfast Cook opening at BLU Restaurant and Bar and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.Location: 1 Center St, Folly Beach, SC 29439Salary: $20.00-$22/hr with annual bonus opportunitiesBenefits:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramTuition Assistance ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and RestaurantsPOSITION SUMMARY:As a breakfast chef, you would be responsible for preparing and delivering breakfast service and providing a high standard of fresh food in a busy hotel restaurant. Oversee the checking of all early morning deliveries.MAIN DUTIES AND RESPONSIBILITIES:Take control of the breakfast service and ensure guests receive a truly delicious and memorable breakfastCooking and managing breakfast service and assisting with lunch service.Setting up and cleaning down the kitchen after breakfast.Ensure the kitchen is kept clean and hygienic at all times.Ensure all stocks are kept under optimum conditions.Ensure all mise-en-place is always freshly prepared and on time.Ensure all dishes are being prepared to the correct recipe and to the correct quantity.Ensure any issues are communicated promptly to the Head Chef.Monitor and Ensure that the production, preparation and presentation of food are of the highest quality at all times.Personal grooming and appearance standards are met regarding cleanliness, sanitation and hygiene.To be fully aware of the Hotel’s Fire Safety Procedures and Health & Safety regulations.To attend any training and meetings, as and when required.SUPERVISORY RESPONSIBILITIES:NONEJOB REQUIREMENTS:Education: High School Diploma or equivalentExperience: 1 year line cook experience preferredSkills:Cook eggs properly to orderFollow recipe directionsUnderstand sanitation guidelinesKnife skills including dice, julienne, slice and rough chopWORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: stove, oven, mixer, dish machinePhysical & Mental Requirements:Remain stationary for long periods of time.Use their hands to handle, control, or feel objects, tools, or controls.Repeat the same movements.Move about or traverse for long periods of time.Bend or twist their body.Work Environment:Work with sharp utensilsWork close to open flames, heating elements, and handling hot objects and equipmentWork in extreme hot and cold conditionsWork on potentially slippery surfacesTight-knit quartersExposure to loud noisesFast-pacedEOE / DFWP

  • Host/Server Assistant  

    - Folly Beach

    Job DescriptionJob DescriptionDo you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Host opening at BLU Restaurant and Bar and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.WHO WE ARE:Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.Location: 1 Center St, Folly Beach, SC 29439Salary: $15.00 per hour with annual bonus opportunitiesBENEFITS:A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition AssistanceReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurantsPOSITION SUMMARY:We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.MAIN DUTIES AND RESPONSIBILITIES:Welcome guests to the venueProvide accurate wait times and monitor waiting listsManage reservations and seating chartEscort customers to assigned dining or bar areasProvide food and beverage menusGreet customers upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g. children, elderly)Answer incoming calls and address customers’ queriesAssist wait staff as neededTake carry out and room service orders and collect paymentsSUPERVISORY RESPONSIBILITIES:NONE.JOB REQUIREMENTS:Education: High School Diploma or GEDExperience: 1-2 years hosting/customer service experience, preferred.Skills:Ability to communicate fluently in English with hotel/restaurant guests and employees.Ability to provide friendly, efficient and courteous service to guests.Ability to work under pressure, be organized, self-motivated and work well with others.Strong positive attitude and ability to initiate light conversation with guests.Knowledge of hotel property and operating hours.Customer focus and drive to deliver optimal employee and customer satisfaction.Must have the ability to multi-task and perform well under stressful circumstances.Ability to handle money and operate a point-of-sale systemWORKING CONDITIONS:The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equipment to Be Used: POS, ResyPhysical & Mental Requirements:Must be able to lift 50lbs;Ability to bend, kneel, squat;Ability to stand/walk for an 8 hour shiftWork Environment:High guest interactionFast paced; high volumeSubject to extreme weather conditions including high heat, rain, wind, etc.EOE / DFWP

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