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Avocet Hospitality Group
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  • Housekeeping Inspector  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Housekeeping Inspector opening and find out what it truly means to be a part of the Tides Folly Beach team.

    Compensation: $19.50 per hour

    Location: 1 Center St, Folly Beach, SC 29439

    POSITION SUMMARY:

    Conduct cleaning inspections, prepare daily task sheets. Observes daily housekeeping operations, assessing housekeepers, making sure cleanliness conditions are met, and solving all guest complaints.

    MAIN DUTIES AND RESPONSIBILITIES:

    Inspect the cleaning and servicing of guestrooms assigned area, report any needed repairs or discrepancies of guest rooms.Clean and service guest rooms as necessary to ensure that rooms are available for the guest to use.Administered cleaning and serving the guest rooms in a timely and organized manner.Ensure that all guest rooms are maintained and kept readily available for guests at all times.Monitor the cleanliness of guest rooms and event areas, staff training, quality control.Inspect guest rooms for cleanliness, damages, trash and any potential guest room hazards.Clean guest rooms, corridors, stairways and other areas.Inspect the cleaning and servicing of guest rooms performed by the room attendants.Inspect, supply and evaluate guest rooms for cleanliness and brand standards.Check guest rooms for cleanliness prior to arrival.Inspected guest rooms for cleanliness and repairs.Carrying out final inspections.Writing up evaluations and assessments.Updating inspected rooms in the opera system.Performs open and closing procedures for the housekeeping department in the absence of Director or Supervisor.Performs any other duties requested by the supervisor.

    SUPERVISORY RESPONSIBILITIES:

    Room Attendants, Housemen, Lobby Attendant, Laundry Attendant.

    JOB REQUIREMENTS:

    Education: High school diploma or equivalent.

    Experience: Six months of relevant related experience or training.

    Skills:

    Must have excellent language skills in both reading and writing.Basic computer skills.Basic math skills.Ability to work effectively and efficiently in a team environment.Identifying problems and suggesting solutions.Pay attention to detail.Written and verbal communication skills.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Computer, radio.

    Physical & Mental Requirements:

    Ability to walkAbility to pushAbility to pullAbility to lift up to 20 lbs.

    Work Environment:

    Work generally in rooms as well as corridors, closets and staircases. Make sure the cleanliness is up to hotel standards.

    BENEFITS:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition Assistance

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

    Read Less
  • Pier 101 Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pier 101 Restaurant & Bar

    Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!

    WHO WE ARE LOOKING FOR:

    An individual to make a positive first impression of the establishment's friendliness, excellent service and high standards.

    JOB TITLE: HOST

    DEPARTMENT: FOOD AND BEVERAGE

    LOCATION: PIER 101

    REPORTS TO: GENERAL MANAGER, LEAD HOST

    POSITION SUMMARY:

    A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

    While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

    MAIN DUTIES AND RESPONSIBILITIES:

    Welcome guests in a warm and friendly manner.

    Be aware of their dining needs.

    Seat guests and coordinate the seating chart.

    Monitor restaurant activity to determine seating and dining flow.

    Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

    Sell retail.

    SUPERVISORY RESPONSIBILITIES:

    None.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: No experience required

    Skills:

    Customer service.

    People skills.

    Professionalism.

    High energy.

    Multitasking ability.

    Thoroughness.

    Planning.

    Basic math.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Resy, POS System

    Physical & Mental Requirements:

    Must be able to lift 25+ lbs.

    Must be able to support yourself throughout a complete shift without any assistance.

    Work Environment:

    Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.

    They must maintain a neat appearance and always be courteous to guests.

    LOCATION: 1 Center Street, Folly Beach, SC

    RATE OF PAY: $15/hour

    BENEFITS:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

    Read Less
  • Pinky's Sous Chef  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Sous Chef opening at Pinky's on the Beach and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition Assistance

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    JOB TITLE: Sous Chef

    DEPARTMENT: Kitchen

    LOCATION: Tides Folly Beach

    REPORTS TO: Chef de Cuisine

    POSITION SUMMARY:

    The Sous Chef is responsible for providing supportive leadership to kitchen staff throughout daily operations. They will take on many responsibilities to ensure the successful operation of the kitchen and culinary team. Their duties include monitoring kitchen activities, expediting orders to ensure quality and presentation, and ensuring that the kitchen staff has proper direction. This involves a large degree of supervising the kitchen staff, solving problems that arise in the kitchen, and seizing control of any situation at a moment's notice.

    MAIN DUTIES AND RESPONSIBILITIES:

    Train, develop, and motivate supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.

    Teach preparation according to recipes, follow up, and discuss ways of constantly improving the cuisine at the property.

    Display exceptional leadership by providing a positive work environment, counseling employees as appropriate, and demonstrating a dedicated and professional approach to management.

    Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacements to fill gaps.

    Provide guidance and direction to the team for all day-to-day operations in the kitchen, including setting and measuring performance standards.

    Advocate sound financial and business decision-making.

    Demonstrate honesty, and integrity, and lead by example.

    Provide and support service behaviors that are above and beyond for customer satisfaction and retention.

    Utilize interpersonal and communication skills to lead and influence kitchen staff positively.

    Improve service by communicating and assisting team members to understand guest needs and provide guidance, feedback, and individual coaching when needed.

    Delegate as appropriate to develop supervisors and team members to accept responsibility and meet clearly defined goals and objectives.

    Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.

    Provide input to develop the menu and maintain updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.

    Ensure departmental compliance with food handling and sanitation standards as required by SCDHEC and hotel standards.

    Follow proper handling and correct temperature of all food products.

    Ensure proper purchasing, receiving, and food storage standards in the kitchen.

    Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SCDHEC and hotel standards.

    Ensure all products are prepared in a consistent manner and meet departmental appearance and quality standards.

    Deliver superior quality products, presentations, and flavor.

    Maintain quality through levels of receiving and storage and the production and presentation of food.

    Ensure proper grooming and hygiene standards are followed by all kitchen staff.

    Actively respond to and handle guest problems and complaints.

    Ensure sufficient staffing levels are scheduled to accommodate business demands.

    Review daily, weekly, and monthly schedules to meet forecast and budget.

    Follow and enforce all applicable safety procedures specified for kitchen and food servers.

    Discuss food cost reports with kitchen and F&B management on a consistent basis.

    Attend the daily meetings and other administrative sessions.

    Identify the developmental needs of kitchen staff. Provide coaching mentoring, to help them improve their knowledge and skills.

    Able to interview new applicants for the kitchen.

    Train kitchen associates on the fundamentals of good cooking and excellent plate presentations.

    Consistently review finished products for quality and presentation before the orders are sent to guests.

    Able to perform additional duties as requested by the hotel management as and when required.

    Ensure disciplinary procedures and documentation are completed according to hotel Operational Standards and Management Policy.

    Display leadership in guest hospitality. Exemplify excellent customer service. Create a positive atmosphere for guest and team relations.

    Possess an eye for detail and creativity to look at things differently to develop the Food and Beverage Experience.

    Other duties as assigned by the Executive Chef, Food & Beverage Director, or other members of the hotel senior leadership team.

    SUPERVISORY RESPONSIBILITIES:

    Cooks, Stewards

    JOB REQUIREMENTS:

    Education: High school diploma, culinary certificate or degree

    Experience: 5 years kitchen experience, 1 year management

    Skills:

    Must be able to speak, write, and understand English

    Must have a complete understanding of the fundamentals of the culinary operation

    Must be able to follow instructions, both verbally and written accurately

    Must be able to deliver instructions, both verbally and written accurately

    Must be able to work around kitchen equipment

    Must be able to work with all types of food, seasonings, etc.

    Must possess excellent communication skills: listening, verbal and written

    Must be professional in appearance and demeanor

    Must be able to work under pressure

    Must be able to work in a fast-paced environment

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: stove, oven, mixer, blender, fryer, grill, steamer pots, propane burner, smoker, knives, computer

    Physical & Mental Requirements:

    Able to stand and work in a hot, noisy, and very busy environment for extended periods of time.

    Ability to work under and clearly communicate in a high-pressure environment.

    Ability to clearly communicate with the team, other departments, and management.

    Remain stationary for long periods of time.

    Use their hands to handle, control, or feel objects, tools, or controls.

    Position requires many repetitive movements.

    Able to move, push, pull and lift 75 pounds.

    Move about and traverse for long periods of time.

    Bend or twist their body.

    Work Environment:

    Able to work in any environment found in the hotel or off-site while representing the hotel.

    Always wear uniforms such as aprons or jackets.

    Are often exposed to hazardous situations and conditions that produce cuts or minor burns.

    Are often exposed to hot and cold temperatures, such as when working near ovens or retrieving food from freezers.

    Wear protective and safety attire, such as gloves as necessary.

    Work in close proximity with others.

    May work near contaminants and hazardous equipment.

    Work in a noisy and distracting environment.

    EOE / DFWP

    Read Less
  • Pier 101 Line Cook 3  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Line Cook opening at Pier 101 and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Location: 1 Center St, Folly Beach, SC 29439

    Salary: $20.00-$22/hr with annual bonus opportunities

    Benefits:

    A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramTuition Assistance ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

    POSITION SUMMARY:

    Sets up and stocks food items and other necessary supplies. Prepares food items by cutting, chopping, mixing, and preparing sauces. Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.

    MAIN DUTIES AND RESPONSIBILITIES:

    Assist in the daily production of Restaurants, room service and outlet menus, as well as monitoring the day to day prep lists.

    Maintain and complete daily prep lists and tasks as assigned by the supervisor.

    Ensure all requisitions are processed properly and placed in designated areas

    Properly label and date all products to ensure safekeeping and sanitation

    Apply basic knife skills required for preparation of hot and cold foods

    Produce recipes efficiently and consistently

    Team player with great attitude

    Ensures portion necessities and portion control for all food functions are recipes, especially high cost items

    Breakdown workstation and complete closing duties; return all food items to the proper storage areas; rotate all returned product wrap cover label and date all item being put away; straighten up organize all storage areas clean up and wipe down food prep areas reach ins/walk ins and shelves; return all unused and clean utensil/equipment to the specified locations; ice down hot items from the steam table so they cool quickly; turn off all equipment not needed for the next shift; restock items that were depleted during the shift

    Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisors.

    Acts with responsibility towards all company property, supplies and equipment

    Reports to work on time as designated by posted schedule

    Maintains a professional appearance.

    Remains alert, courteous and helpful to the guests and colleagues at all times

    SUPERVISORY RESPONSIBILITIES:

    Line Cooks

    JOB REQUIREMENTS:

    Education: High school education required

    Experience:

    At least one-year kitchen/prep experience or one year of culinary school required

    Customer Service experience preferred

    Skills:

    Must be able to speak, write and understand English

    Must have complete understanding of the fundamentals of the culinary operation

    Must be able to accurately follow instructions, both verbally and written

    Must be able to work with an around kitchen equipment

    Must be able to work with and around a diverse group of food, seasonings, etc.

    Must possesses excellent communication skills, verbal and written

    Must be professional in appearance and demeanor

    Must be able to work under pressure

    Must be able to work in a fast-paced environment

    Must have excellent listening skills

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: stove, oven, mixer, dish machine, knives

    Physical & Mental Requirements:

    Stand for long periods of time.

    Use their hands to handle, control, or feel objects, tools, or controls.

    Repeat the same movements.

    Walk or run for long periods of time.

    Bend or twist their body.

    Work Environment:

    Always work indoors.

    Often wear uniforms such as aprons or jackets.

    Are often exposed to hazardous situations and conditions that produce cuts or minor burns.

    Are often exposed to hot and cold temperatures, such as when working near ovens or retrieving food from freezers.

    Sometimes wear protective and safety attire, such as gloves.

    Work physically near others.

    May work near contaminants and hazardous equipment.

    Sometimes work in a noisy and distracting environment

    EOE / DFWP

    Read Less
  • Pinky's Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pinky's on the Beach:

    Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

    JOB TITLE: Hostess or Host

    MUST BE AVAILABLE MONDAY-FRIDAY FROM 10 AM-5 PM

    DEPARTMENT: Pinky’s on the Beach

    LOCATION: TIDES Hotel

    REPORTS TO: Pinky's General Manager

    POSITION SUMMARY:

    Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

    MAIN DUTIES AND RESPONSIBILITIES:

    Welcome guests to the venue

    Provide accurate wait times and monitor waiting lists

    Manage reservations and seating chart

    Escort customers to assigned dining or bar areas

    Provide food and beverage menus

    Greet customers upon their departure

    Coordinate with wait staff about available seating options

    Maintain a clean reception area

    Cater to guests who require extra attention (e.g. children, elderly)

    Answer incoming calls and address customers’ queries

    Assist wait staff as needed

    Take carry out orders and collect payments

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: 1-2 years hosting/customer service experience, preferred.

    Skills:

    Ability to communicate fluently in English with hotel/restaurant guests and employees.

    Ability to provide friendly, efficient and courteous service to guests.

    Ability to work under pressure, be organized, self-motivated and work well with others.

    Strong positive attitude and ability to initiate light conversation with guests.

    Knowledge of hotel property and operating hours.

    Customer focus and drive to deliver optimal employee and customer satisfaction.

    Must have the ability to multi-task and perform well under stressful circumstances.

    Ability to handle money and operate a point-of-sale system

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: point of sale system; reservations system

    Physical & Mental Requirements:

    Must be able to lift 50lbs;

    Ability to bend, kneel, squat;

    Ability to stand/walk for an 8 hour shift

    Work Environment:

    High guest interaction

    Fast paced; high volume

    Subject to extreme weather conditions including high heat, rain, wind, etc.

    LOCATION: Your hotel’s physical address

    SALARY: $15 per hour with annual bonus opportunities

    BENEFITS:

    A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition assistance discount programsReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

    Read Less
  • Assistant General Manager  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    POSITION SUMMARY:

    The main function of the Assistant General Manager (AGM) is to assist the General Manager in the daily operation of the Hotel, as well as oversee the property in the absence of the General Manager (GM). The Assistant General Manager is responsible for managing the day to day operation of Front Desk, Bell, Housekeeping, Maintenance, F+B and Administrative Teams in conjunction with the GM and making sure that all departments run smoothly and efficiently

    MAIN DUTIES AND RESPONSIBILITIES:

    Approach all encounters with guests and employees in a friendly, service-oriented manner

    Act as an ambassador to the Hotel and ensure that guests are receiving an unparalleled guest experience

    Remain readily accessible to guests and employees at all times.

    Answer phones, make reservations, check in and check out guests as needed

    Read EOS reports upon arrival for the day, noting and addressing significant events that may require action

    Be aware of the status of the availability of rooms to ensure revenue is maximized

    Maintain effective communication between all Hotel Departments

    Maintain effective communication and coordination with Corporate Departments.

    Monitor all no-show charges, research credit card discrepancies and refunds, research adjustments, respond to chargebacks

    Inspect public areas for cleanliness, overall conditions as well as potential safety hazards

    Investigate, report and coordinate all guest and employee accidents

    Monitor and enforce existing SOPs

    Assist in the selection and training of new employees

    Inspect guestrooms and provide feedback to Housekeeping and Maintenance Departments

    Monitor and update Property Management System as required

    Assist in evaluating the performance of all employees

    Day to Day management responsibilities including scheduling, motivating, assigning, training, purchasing and policy and procedural assessments

    Assist in Administrative duties related to Payroll, Accounts Payable and Human Resources.

    Monitor Reputation Management and respond to all reviews.

    Provide assistance to Restaurant, Coffee Shop or Banquets as needed

    SUPERVISORY RESPONSIBILITIES:

    GUEST SERVICE DIRECTOR/MANAGERHOUSEKEEPING DIRECTOR/MANAGER

    JOB REQUIREMENTS:

    Education: College Degree preferred

    Experience: A minimum of 3 years in Hotel or Hospitality/Entertainment Industry Management

    Skills:

    Must be able to convey information and ideas clearly.

    Must be able to evaluate and select among alternative courses of action quickly and accurately

    Must work well in stressful, high pressure situations with minimal supervision

    Be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests

    Must have the ability to understand and analyze complex information and data from various sources

    Great problem solving with attention to detail

    Ability to understand and affect financial information

    Must be able to work flexible shifts with and average of 50+ hours per week

    Maintain regular attendance in compliance with Hotel standards and as required by scheduling, which may vary from week to week according to the needs of the Hotel

    Maintain high standards of personal appearance and grooming.

    Comply at all times with Tides and Avocet Hospitality Groups standards and regulations to ensure safe and efficient Hotel operations.

    Must be a team player

    Excellent organization and time management skills

    Have a passion for creating an exceptional experience for all guests

    WORKING CONDITIONS:

    This is NOT a desk position. The Assistant General Manager will be a dynamic figure in the Hotel that will affect and “touch” each Department during the shift

    Equipment to Be Used:

    COMPUTER - Fluency in Microsoft Office and Google SuitePMS - Opera CloudPOS - MicrosAccounting Software - M3Accounts Payable Software - ConcurPayroll Software - ADPReputation Management - RevinateOnity - Room locksLight usage of Knives and light Maintenance equipment is possible

    Physical & Mental Requirements:

    Long hours are to be expected, including evenings, weekends, holidays and occasionally overnight.

    Must be able to perform simple grasping, fine manipulation and repetitive hand and arm movement frequently

    Must be able to work indoors and outdoors

    Must be able to stand on feet throughout the shift

    Must be able to push, carry, lift or otherwise move objects up to 50 pounds.

    Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis

    Must be able to climb stairs

    Must be able to read, write and speak English

    Must be able to work well under pressure

    Work Environment:

    Achieving results by having fun

    Positive Values

    Relaxed, yet productive atmosphere

    Commitment to Excellence

    Open and Honest Communication

    Cooperation, Support and empowerment

    Positive reinforcement

    High accountability

    Benefits:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition assistance discount programs

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

    Read Less
  • Bell Person  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Bell Person opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Salary: $13.00 per hour + tips with annual bonus opportunities

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

    POSITION SUMMARY:

    Bell Persons are responsible for greeting and helping guests with their luggage during check-in and check-out. Their duties include greeting guests during arrival, and departure, retrieval of guests' luggage, escorting guests, describing room facilities, luggage verifications, and ensuring the lobby area and Hotel grounds are in order and clean. Bell persons ensure the safe storage of luggage according to proper procedures and deliver packages, faxes, and guests' messages. Bell persons must also maintain friendly and attentive service.

    MAIN DUTIES AND RESPONSIBILITIES:

    Greet guests in a friendly manner and offer assistance with luggage. Setup and breakdown of meeting rooms.Communicate with other departments in a friendly and professional manner.Be aware of local attractions and restaurants and make recommendations to guests. Accurately communicate with other shifts regarding issues arising from day to day operations.Maintain grounds in a clean and orderly fashionControl parking lot accessOther duties as required.

    JOB REQUIREMENTS:

    Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel

    Making guests feel welcome and important, presenting the hotel's areas of attraction, showing the guest their room, pointing out room features, opening doors of arriving guests, and collaborating with other departments.

    Experience: Previous hotel-related experience desired.

    Skills:

    Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest Communication

    Equipment to Be Used: Phone, Radio/Walkie, Computer, Printer, Cell phone

    Physical & Mental Requirements:

    Regularly required to stand, walk, talk and hear; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.Requires manual dexterity sufficient to operate standard computer equipment. Requires normal range of hearing and vision. Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds. Must be able to resolve problems, handle conflict, and make effective decisions under pressure.Must be able to work outdoors most of the time and be exposed to both extreme heat and cold.

    Work Environment:

    The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    EOE / DFWP

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  • Pinky's Line Cook 3  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Line Cook opening at Pinky's on the Beach and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition Assistance

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    JOB TITLE: Line Cook

    DEPARTMENT: Kitchen

    LOCATION: Tides Folly Beach

    REPORTS TO: Executive Chef /Sous Chef

    POSITION SUMMARY:

    Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep. Set up workstations and ingredients so that food can be prepared according to recipes. Undertake basic cooking duties, such as reducing sauces and parboiling food. Prepare simple dishes, such as salads and entrees.

    MAIN DUTIES AND RESPONSIBILITIES:

    Assist in the daily production of Restaurants, room service and outlet menus, as well as monitoring the day to day prep lists.

    Maintain and complete daily prep lists and tasks as assigned by the supervisor.

    Ensure all requisitions are processed properly and placed in designated areas

    Properly label and date all products to ensure safekeeping and sanitation

    Apply basic knife skills required for preparation of hot and cold foods

    Produce recipes efficiently and consistently

    Team player with great attitude

    Ensures portion necessities and portion control for all food functions are recipes, especially high cost items

    Breakdown workstation and complete closing duties; return all food items to the proper storage areas; rotate all returned product wrap cover label and date all item being put away; straighten up organize all storage areas clean up and wipe down food prep areas reach ins/walk ins and shelves; return all unused and clean utensil/equipment to the specified locations; ice down hot items from the steam table so they cool quickly; turn off all equipment not needed for the next shift; restock items that were depleted during the shift

    Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisors.

    Acts with responsibility towards all company property, supplies and equipment

    Reports to work on time as designated by posted schedule

    Maintains a professional appearance.

    Remains alert, courteous and helpful to the guests and colleagues at all times

    SUPERVISORY RESPONSIBILITIES:

    None

    JOB REQUIREMENTS:

    Education: High school education required

    Experience:

    At least one-year kitchen/prep experience or one year of culinary school required

    Customer Service experience preferred

    Skills:

    Must be able to speak, write and understand English

    Must have complete understanding of the fundamentals of the culinary operation

    Must be able to accurately follow instructions, both verbally and written

    Must be able to work with an around kitchen equipment

    Must be able to work with and around a diverse group of food, seasonings, etc.

    Must possesses excellent communication skills, verbal and written

    Must be professional in appearance and demeanor

    Must be able to work under pressure

    Must be able to work in a fast-paced environment

    Must have excellent listening skills

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: stove, oven, mixer, dish machine, knives

    Physical & Mental Requirements:

    Stand for long periods of time.

    Use their hands to handle, control, or feel objects, tools, or controls.

    Repeat the same movements.

    Walk or run for long periods of time.

    Bend or twist their body.

    Work Environment:

    Always work indoors.

    Often wear uniforms such as aprons or jackets.

    Are often exposed to hazardous situations and conditions that produce cuts or minor burns.

    Are often exposed to hot and cold temperatures, such as when working near ovens or retrieving food from freezers.

    Sometimes wear protective and safety attire, such as gloves.

    Work physically near others.

    May work near contaminants and hazardous equipment.

    Sometimes work in a noisy and distracting environment

    EOE / DFWP

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  • Guest Services Agent  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach team.

    Compensation: $16.00 per hour

    Location: 1 Center St, Folly Beach, SC 29439

    MAIN DUTIES AND RESPONSIBILITIES:

    Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.

    SUPERVISORY RESPONSIBILITIES:

    NONE

    JOB REQUIREMENTS:

    Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

    Experience: Prior hotel-related experience desired.

    Skills:

    To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Phone, computer, walkie talkie, printer.

    Physical & Mental Requirements:

    Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

    Work Environment:

    Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountability

    EOE / DFWP

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  • Security Agent  

    - Folly Beach
    Job DescriptionJob DescriptionDo you want to work at an island escape... Read More
    Job DescriptionJob Description

    Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Overnight Security Agent opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

    Location: 1 Center St, Folly Beach, SC 29439

    Salary: $15.00 per hour with annual bonus opportunities

    Benefits:

    A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

    POSITION SUMMARY:

    The Security position will encompass aspects of both the Night Audit and Front Desk positions as well as overseeing the safety and security of the hotel and guests throughout the evening hours. Additional responsibilities include: conducting security walks throughout the hotel property and responding to guest requests and any noise complaints. Security agents must be able to problem solve and troubleshoot in order to resolve guest issues and respond appropriately to emergency situations. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

    MAIN DUTIES AND RESPONSIBILITIES:

    Follow safety and security policies and procedures at all times.Patrols properties, interior ground and back off the house area.Patrols hallways, parking lots, stairwells, lobbies, bars and restaurants.Ensures all guest room doors are closed and all public access doors locked.Ensures all properties security alarms and CCTV cameras are on and functional.Might spend all or part of his shift watching the CCTV monitors for any suspicious activity, and report to the superiors and local authorities in case of any suspicious activity.Responsible for maintaining clear and concise logs of all nightly occurrences, suspicious activity.Responds to guest requests quickly and courteously as reported by night shift staff.Respond to accidents, contact EMS or administer first aid/CPR as required.Assist guests/employees during emergency situations.Notify appropriate individuals in the event of accidents, attacks, or other incidents.Security officers might also need to evict loiterers or trespassers from time to time.Escort Guests and Employees from the bar or pub and occasionally guests become intoxicated or combative.Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.Lock property entrances when required.Conduct daily physical hazard inspections.Performs all duties in a safe manner and reports all accidents to the supervisor immediately.Maintains safety and security of guests at all times.Adheres to key control policy and procedures according to the set standards of the hotel.Assist in training new joiners on the job.

    SUPERVISORY RESPONSIBILITIES:

    NONE

    JOB REQUIREMENTS:

    Education: High school or equivalent education required. Bachelor's Degree preferred. Certified on CPR or first aid as required by the local authority is an added advantage.

    Experience: 2 to 4 years of experience in a similar role in a hospitality environment.

    Skills:

    To ensure success as part of the guest services team, an individual should be totally customer-centric and have good listening skills.They should have good problem-solving skills with attention to details.They should be able to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Good marketing skills to promote the services of their hotel, thus leading to better business.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Walkie Talkie, Flashlight, Computer

    Physical & Mental Requirements:

    Requires grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, lift and carry up to 40 pounds

    Work Environment:

    The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    EOE / DFWP

    Read Less

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