Job Title: Grounds Team
Department: Grounds
Reports To: Director of Municipal Services
Position Type: Full Time, Non-exempt
Pay: $18-$20 per hour, commensurate with experience
Summary:
Lakeside takes pride in the beautiful gardens and landscaping on our grounds. If you enjoy being outside, then be a part of the Grounds Team; creating beauty and enjoying the fresh air. This person is responsible for maintaining all the Lakeside Chautauqua grounds, parks and flowerbeds in a resort setting. The team member is responsible for all phases of public garden maintenance and development: planting, weeding, watering, mulching, pruning, and interacting with Lakeside guests.
Essential Duties and Responsibilities: (To include other duties that may be assigned.)
To uphold Lakeside’s Mission Statement, and to personally represent its goals and values at all times while on the Lakeside grounds, to our guests and to our associates.To uphold Lakeside’s four pillars of religion, education, cultural arts, and recreation by creating a department that welcomes all people to gather and participate in lifelong learning opportunities. Receives oral or written orders from a designated member of the grounds crew or the VP of Maintenance Service.Cut lawn using hand, power, or riding mower and trim and edge around walks, flower beds, and walls.Landscape by planting flowers, grass, shrubs, and bushes.Sweep or use of a leaf blower to clean walkway of debris.Cut down small tree limbs that are posing a danger.Trim shrubs and pull weeds.Rake, mulch, and prune the grounds as needed.Water plants and grass as needed and apply fertilizer.Collects leaves in fall along street in front of Lakeside residents’ property.Follows all applicable safety rules and procedures.Will clean, maintain, and identify needed repairs on The Lakeside Association Grounds vehicles.Reports work accomplished orally or on written work order to supervisor.All other duties as assignedQualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Experience in Grounds is preferred but not required, a high school diploma or its equivalent, and a valid Ohio Driver’s License is required.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to pleasantly greet the public while on a job site.
Mathematical Skills:
Ability to apply the basic math concepts.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk;
use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance;
specific vision, depth perception, and ability to adjust focus. Must be able to lift heavy equipment and material up to 50 pounds with assistance will be provided. Must be able to move tables and chairs with assistance. Must be able to climb ladders, scaffolding, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. You will be required to wear the correct PPE (Personal Protective Equipment) and it will be provided for you. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why This Role Matters:
The Grounds Team helps define the Lakeside Chautauqua experience by keeping the campus beautiful, safe, and welcoming. Through caring for gardens, parks, and the Lake Erie shoreline, this role supports Lakeside’s mission and enhances every guest’s visit while reflecting pride, hospitality, and community stewardship.
How to Apply:
Submit your resume and applicationSubmit any Certificates of Completion.Lakeside Chautauqua is an equal opportunity employer.
Read LessJob Title: Maintenance Worker (Full Time)
Department: Municipal Services/Operations
Reports To: Director of Municipal Services
Position Type: Full Time, Non-exempt
Pay: $18-$20 per hour, commensurate with experience
Summary:
To maintain and improve the physical facilities of the Lakeside Association.
Essential Duties and Responsibilities: (To include other duties that may be assigned.)
Receives oral or written orders from VP of Municipal Services.Performs work according to standard procedure and by building's operational schedule.Makes minor and major carpentry, electrical, mechanical and plumbing repairs.Maintain electrical inventory.Repair mechanical units in air conditioners (not Freon).Perform drywall and plaster repairs.Performs touch up and finish painting.Replaces light bulbs.Sets up and tears down chairs, tables and equipment in meeting rooms, and function rooms.Clears snow from entrances and walkways and spreads salt.Plows streets and applies salt.Collects leaves in fall from Lakeside residents property.Follows all applicable safety rules and procedures.Will clean, maintain and identify needed repairs on The Lakeside Association maintenance vehicles.Reports work accomplished orally or on written work order to supervisor.Any and all other duties as assignedQualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or its equivalent. Must have a valid Ohio Driver’s License. Two year’s experience in maintenance and grounds. Must have a working knowledge of building equipment, carpentry, electrical and general maintenance.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of the operation.
Mathematical Skills:
Ability to apply the basic math concepts.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk;
use hand to finger, handle, or feel; reach with hands and arms; stoop, climb or balance;
specific vision, depth perception, and ability to adjust focus. Must be able to lift heavy equipment and material. Must be able to frequently move tables and chairs. Must be able to climb ladders, scaffolding, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Riding in a vehicle, walking the grounds in many different types of weather and being able to make quick judgements. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why This Role Matters:
This role ensures the Lakeside Association’s buildings and infrastructure remain safe, functional, and welcoming year‑round. By maintaining facilities, responding to repairs, and supporting events and seasonal operations, this position directly enables Lakeside’s mission and enhances the daily experience of residents, guests, and staff.
How to Apply:
Submit your resume and applicationSubmit any Certificates of Completion.Lakeside Chautauqua is an equal opportunity employer.
Read LessLooking for a fun and dynamic way to spend your season? Join the team at Amusement Park, where every day is filled with excitement, smiles, and the joy of creating memorable experiences for our guests. Whether you're operating thrilling rides, keeping the grounds pristine, or serving up delicious treats, we have a spot for you!
What You'll Be DoingAs a Seasonal Amusement Park Worker, you'll play a vital role in delivering unforgettable experiences to our visitors. Depending on your role, you may:
Operate rides and ensure guest safety.Maintain and groom the park grounds.Assist with general maintenance tasks.Clean and sanitize park areas.Work at food or game stands, serving guests or managing games.Handle transactions as a cashier.Provide excellent customer service with a friendly and helpful attitude.No matter the position, you'll be part of a team that keeps the park running smoothly and ensures every guest has a fantastic time.
What We're Looking ForWe’re seeking individuals who are:
Customer-focused: You enjoy interacting with people and making their day better.Adaptable: Comfortable working in varying weather conditions, including sun, heat, rain, and wind.Reliable: Able to stand for long periods and follow a basic dress code.Professional: Maintain a pleasant demeanor, use appropriate language, and avoid intoxication or substance use while on the job.No prior experience? No problem! We welcome applicants with all levels of experience. A positive attitude and willingness to learn go a long way here.
Why Join Us?While we don’t offer additional benefits, we do provide a unique opportunity to work in a lively, fast-paced environment where no two days are the same. You'll gain valuable skills, meet new people, and be part of a team that makes magic happen for our guests.
Ready to Apply?If you're ready to dive into a seasonal role filled with energy, excitement, and the chance to make lasting memories, we’d love to hear from you! Apply now and become part of the Amusement Park family. Let’s make this season one to remember!
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Job Title: General Laborer (Utility Team Member)
Department: Operations
Reports To: Facilities Supervisor
Position Overview:
At Lakeside, our work changes with the seasons—and we need team members who can adapt. The General Laborer (Utility Team Member) plays a vital role in ensuring the smooth operation of our campus by stepping in wherever needed. From leaf collection in the fall and planting in the spring to ad hoc maintenance and event setup year-round, this role is all about flexibility, teamwork, and readiness to jump in when priorities shift.
You’ll be part of a core team that guarantees our historic grounds, guest experience, and seasonal programs run seamlessly, even when the unexpected arises. If you’re dependable, hands-on, and ready for something different each day, we want to meet you.
About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.
Key Responsibilities:
• Support seasonal operations including leaf clearing (fall), snow response (winter), planting and mulching (spring), and general landscaping (summer)
• Perform light construction, repair, painting, and quick-turn maintenance projects across campus buildings and infrastructure
• Assist with setup and teardown for year-round programs and special events, often outside of standard working hours
• Operate small tools and equipment (e.g., mowers, trimmers, drills, power washers) safely and efficiently
• Respond to real-time operational needs, including urgent maintenance requests or last-minute program support
• Flex between facilities, grounds, logistics, and event functions based on organizational needs
• Promote and adhere to all safety policies, reporting hazards or malfunctions immediately
Requirements:
• Ability to lift up to 50 lbs and work outdoors in all weather conditions
• Willingness to work flexible shifts, including weekends, early mornings, or evenings as required
• Dependable, solutions-oriented, and comfortable working independently or as part of a rotating team
• Basic knowledge of tools, machinery, or grounds equipment is a plus—but we’re willing to train
• Valid driver’s license preferred
Position Type & Schedule:
• Full-time, seasonal, or flexible staffing arrangements available
• Must be able to work varying shifts, including nontraditional hours based on programming and event needs
Why This Role Matters:
This position is essential to keeping Lakeside running—not just day-to-day, but season-to-season. As a Utility Team Member, you’re not just doing a job—you’re maintaining the entire Lakeside experience. Your flexibility, reliability, and dedication to the work will directly impact how guests, homeowners, and team members experience our community.
Job Title: Director of Horticulture
Job Type: Full Time exempt, Salary
Department: Municipal Services
Reports To: Vice President of Municipal Services
Start Date: ASAP
Summary:
The director Gardening/ Horticultural & Ground Services is responsible for the creation and upkeep of all public gardens and public landscaped spaces in Lakeside. The director is responsible for planning and coordinating the labor crew’s daily duties and long- term project, establishing and adhering to an annual budget, ordering gardening supplies and plants. Educational gardening programs and tours will be organized and implemented.
About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.
Essential Duties and Responsibilities: (To include other duties that may be assigned.)
Contact public speakers and create a slate of educational gardening programs held weekly during the Chautauqua season. This work is coordinated with the programming department. Prepare reports and records for review by management team.Evaluate current procedures and practices for accomplishing Lakeside activities and functions relative to gardening.Identify and resolve problems.Develop and implement alternative methods for gardening/ landscaping improvement.Organize garden themed programs to draw outside groups and organizations to visit and tour LakesideOrder supplies and equipment as needed.Provide work directives for subordinates.Prepare work schedules; assign or delegate responsibilities.Demonstrate ability to work collaboratively with volunteer groups, Lakeside administration.Serve as welcoming garden ambassador to Lakeside Community members and visitors.Perform activities such as hiring, training, assigning work, evaluating performance, disciplining or job termination.Qualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily and hold a valid Ohio Driver's License. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor of Science degree in horticultural related field preferred, or extended on-the-job experience and training. Hands on intern work and/ or extended on-the- job experience a plus.
Supervisory Responsibility
This position manages all employees in the Gardening/ Grounds department and is responsible for the performance and hiring of the employees within that department.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of the operation or residents and guests of the property.
Mathematical Skills:
Ability to apply the basic math concepts.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, climb or balance; specific vision, depth perception, and ability to adjust focus are needed. Must be able to lift heavy equipment and material up to 50 pounds with assistance. Must be able to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How to Apply: Applications are accepted directly on our website: https://lakesideohio.com/get-involved/employment-at-lakeside/
Lakeside Chautauqua is an equal opportunity employer.
Read LessJob Title: Hotel Guest Service Agent
Department: Accommodations
Reports To: Manager of Hotels
Employment Dates: Seasonal, April – October
Shift Availability: 7 AM – 3 PM and/or 3 PM – 11 PM
Minimum Age: 18yr
Wage: $15/hour
Position Summary:
Hotel Guest Service Agents are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests’ stay. Availability and willingness to work weekends and holidays is required.
Key Responsibilities and Duties:
Welcoming GuestsWelcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution.
Operating the Front Desk systemUtilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability.
Managing ReservationsTaking phone and online reservations, updating guest information, and confirming details.
Answering Guest InquiriesResponding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone.
Handling Guest ComplaintsAddressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary.
Maintain Cleanliness and ComfortEnsure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable.
Communication with Other DepartmentsCoordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner.
Qualifications:
To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High School diploma or equivalent is required.Experience in a hotel or related field is preferred but not required.
Language Skills:
Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential.
Mathematical Skills:
Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems.
Reasoning Ability:
Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior.
Physical Demands:
Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation.
Work Environment:
A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays.
Lakeside Chautauqua is an equal opportunity employer.
Read Less
Job Title: Hotel Housekeeping Attendant
Department: Accommodations
Reports To: Housekeeping Supervisor & Manager of Hotels
Employment Dates: Seasonal, April – October
Shift Availability: 8 AM – 4 PM
Minimum Age: 16yr
Wage: $15/hour
Position Summary:
Hotel Housekeeping Attendants are responsible for maintaining the cleanliness and presentation of guest areas by performing tasks such as changing bed linens, vacuuming carpets, dusting and sanitizing surfaces, replenishing amenities, reporting maintenance issues, and ensuring all items meet quality standards while adhering to established safety and sanitation procedures. Housekeeping Attendants must also always maintain a friendly and professional demeanor when interacting with guests and colleagues. Availability and willingness to work weekends and holidays is required.
Key Responsibilities and Duties:
Cleaning Guest & Staff AreasThoroughly clean and sanitize guest rooms, common areas, facilities, and other areas as assigned, including vacuuming and mopping floors, dusting, wiping down furniture, cleaning bathrooms and fixtures, removing trash and debris, and spot cleaning stains.
Supply ManagementEnsuring the cleaning cart remains organized and always stocked with necessary supplies and linens. Restocking guest room amenities, such as toiletries, consumables and linen as needed.
Guest InteractionRespond to guest requests for additional supplies or information in a friendly and professional manner. Respect guest privacy and handle personal belongings with care.
Maintenance & SafetyIdentifying and reporting any maintenance issues promptly, such as broken fixtures or damaged furniture. Following established cleaning procedures and safety protocols.
Communication with Other DepartmentsCoordinating and communicating with other Housekeeping Attendants, Guest Service Agents, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner.
Qualifications:
To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High School diploma or equivalent is preferred.Experience in a hotel or related field is preferred but not required.
Language Skills:
The ability to understand and follow instructions, communicate with guests and colleagues in a clear and polite manner and report issues or concerns effectively. Basic proficiency in both written and verbal English communication is required.
Mathematical Skills:
The ability to add, subtract, multiply, and divide to perform tasks such as counting, sorting, and measuring.
Reasoning Ability:
The ability to assess the cleanliness of a room, identify specific areas that need attention to detail, prioritize tasks based on urgency and guest needs, and make quick decisions about appropriate cleaning methods based on the situation.
Physical Demands:
The ability to bend, kneel, and stoop, reach and stretch with hands and arms, standing and moving for long periods, agility to maneuver around furniture, and the ability to lift and carry cleaning supplies and linen (up to 50lbs). A high level of physical stamina is required.
Work Environment:
A fast-paced, physically demanding, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor.
Lakeside Chautauqua is an equal opportunity employer.
Read LessJob Title: Overnight Summer Camp Counselor
Department: Programming
Reports To: Vice President of Programming
Start Date: June 2, 2026
End Date: June 6, 2026
Apply by: April 1, 2026
Compensation: $1000 total (Includes training day on June 2nd and camp duration from June 3rd-6th.)
Position Summary: This position will work with leadership from the Lakeside Association and because I said I would, the global accountability movement founded by Alex Sheen — to launch Teen Resiliency camps this summer. Through an engaging, trauma-informed and supportive environment, youth and teens will develop practical tools and healthy mental habits that strengthen emotional resilience and personal integrity. Overnight counselors will be responsible for a small group of campers throughout the duration of the camp. Mandatory training will be provided virtually before the start of camp. One day of on-site training will be provided. Accommodations and meals will be provided from June 2, 2026-June 6, 2026.
Essential Duties and Responsibilities: (to include other duties as assigned)
Provide a safe and supportive environment for all campers.Guide campers to ensure timely attendance at all activities.Support campers to encourage participation.Handle all incidents immediately and appropriately.General supervision of all campers throughout the duration of the camp.Education & Experience:
Education/Certifications:
Preferred: Active licensure or certification in a field related to education or mental health (e.g., teaching, counseling, social work, psychology)Preferred: CPR/First Aid certifiedPreferred: Abuse Prevention Training (can provide if needed)Experience:
Required: Experience leading a group of teenage youth independentlyPreferred: Experience in mental health, education, or nonprofit program deliveryPreferred: Overnight supervisory experience of youthPreferred: Experience in trauma-informed careQualifications:
To successfully perform the duties of this position, the employee must be extremely detail oriented, possess strong problem-solving and communication skills, function well independently as well as in a team environment, and display strong sense of initiative and work ethic. Employee must have experience supervising and leading youth independently.
Work Environment:
While performing the duties of this job, the employee may be required to lift/roll/move up to 25 lbs. Employee may be exposed to wet, cold, humid, hot conditions and may be required to work outdoors. Employee may need to traverse stairs and inclines. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lakeside Chautauqua is an equal opportunity employer.
Read LessJob Title: Summer Day Camp Counselor
Department: Programming
Reports To: Vice President of Programming
Start Date: June 9, 2026
End Date: June 12, 2026
Apply by: April 1, 2026
Salary: $450 total (1 day onsite training and 3 days of camp)
Position Summary: This position will work with leadership from the Lakeside Association and Because I said I Would, the global accountability movement founded by Alex Sheen — to launch Teen Resiliency camps this summer. Through an engaging, trauma-informed and supportive environment, youth and teens will develop practical tools and healthy mental habits that strengthen emotional resilience and personal integrity. Day camp counselors will be responsible for a small group of campers throughout the duration of the camp. Mandatory training will be provided virtually before the start of camp. One day of on-site training will be provided. Camp runs from 8:00am – 3:00pm, June 10-12, 2026. Lunch will be provided on camp days.
Essential Duties and Responsibilities: (to include other duties as assigned)
Arrive by 7:00am to ensure common spaces are ready and to help set-up for any activities.Provide a safe and supportive environment for all campers.Guide campers to ensure timely attendance at all activities.Support campers to encourage participation.Handle all incidents immediately and appropriately.General supervision of all campers throughout the duration of the camp.Education & Experience:
Education/Certifications:
Preferred: Active licensure or certification in a field related to education or mental health (e.g., teaching, counseling, social work, psychology)Preferred: CPR/First Aid certifiedPreferred: Abuse Prevention Training (can provide if needed)Experience:
Required: Experience leading a group of teenage youth independentlyPreferred: Experience in education, mental health, or nonprofit program deliveryPreferred: Overnight supervisory experience of youthPreferred: Experience in trauma-informed careQualifications:
To successfully perform the duties of this position, the employee must be extremely detail oriented, possess strong problem-solving and communication skills, function well independently as well as in a team environment, and display strong sense of initiative and work ethic. Employee must have experience supervising and leading youth independently.
Work Environment:
While performing the duties of this job, the employee may be required to lift/roll/move up to 25 lbs. Employee may be exposed to wet, cold, humid, hot conditions and may be required to work outdoors. Employee may need to traverse stairs and inclines. These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lakeside Chautauqua is an equal opportunity employer.
Read LessDepartment: Advancement & Marketing
Salary: $20/hour
Schedule: 35 hours/week, year-round, some evenings, weekends and holidays during the summer, flexible schedule
Location: In-Person
Reports To: Advancement & Stewardship Manager
Summary
The Advancement & Marketing Assistant is a foundational member of the team, supporting daily operations that power Lakeside’s fundraising and marketing efforts. This role works independently and collaboratively with supervisors, coworkers, interns and external departments.
This individual will interact regularly with donors, guests and community members while ensuring that all donations, records and communications are handled with precision and care. Serving as both the office's front-facing presence and the primary support for gift processing and data management, this role requires a high level of accuracy, organization, technology proficiency, professionalism and discretion.
Essential Duties and Responsibilities: (To include other duties as assigned)
Gift Processing & Data Management
Process and record all donations and pledges with a high degree of accuracy Maintain and update donor records in Raiser’s Edge Generate tax receipts and acknowledgment letters, and check for accuracyPrepare deposits and reconcile with finance in coordination with the Advancement Stewardship ManagerEnsure confidentiality and integrity of donor data Run reports and support audit preparationMaintain a high level of quality control and accountability with gift processing, data entry and reporting in Raiser’s Edge softwareFront Desk & Customer Service
Serve as the first point of contact for visitors and callers Provide welcoming, professional customer service Manage front desk inquiries, including taking accurate notes to effectively convey messages to staffAnswer questions and route inquiries appropriately and promptlyLiaison to donors with questions related to givingAdministrative & Office Support
Assist with calendars, scheduling and internal coordination Process invoices and monthly credit card statements Support direct mail and communications projects Maintain an organized office, including inventory and ordering suppliesMaintain working knowledge of Lakeside programs and initiatives to effectively support guests and donorsComplete occasional errands and supply runs for the departmentSupport planning and execution of donor and community events Manage reservations and guest communications Assist with event setup, logistics and follow-up Coordinate donor recognition elements (plaques, memorials, etc.)Edit and update the policy and procedures manual related to the roleManage personal schedule and assigned tasks using Excel, Outlook or similar toolsThe Ideal Candidate:
Thrives in a fast-paced, detail-driven environmentEnjoys interacting with people while managing behind-the-scenes tasksPossesses exceptional attention to detail and accuracyMaintains strong organizational and time management skillsHandles financial data and sensitive information with discretionCommunicates professionally and warmly both in person and by phoneManages multiple tasks and meets deadlinesWorks independently and collaboratively with a high-level of self-motivationThis role is ideal for someone who enjoys detailed, behind-the-scenes work while also serving as a welcoming and professional presence for the Lakeside community.
Qualifications:
Associate degree in business, accounting or related field preferredExperience in data entry, bookkeeping or administrative support strongly preferred Proficient in Microsoft Office (Excel, Word, Outlook) with emphasis on Excel data managementComfortable learning and navigating database systems and internal softwareExperience using Raiser’s Edge or similar software strongly preferredSchedule Expectations:
This position is 35 hours per week, year-round. Because it serves as administrative support for the Advancement & Marketing office, this role is expected to work in person. This role requires flexibility, including some evenings, weekends and summer holidays.
Lakeside Chautauqua is an equal opportunity employer.
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