The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Benefits:Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement planDailyPay: Access your earned wages when needed.Special team member hotel rates for travel enthusiasts.Responsibilities:Check guests in and out of the propertyHandle guest inquiries and provide information about the local areaAssist with resolving guest complaints and issuesProcess payments and maintain accurate recordsCollaborate with other team members to ensure guest satisfactionRequirements:Excellent customer service skillsStrong communication and interpersonal abilitiesAttention to detail and problem-solving skillsAbility to work in a fast-paced environmentPrevious experience in a customer-facing role is a plusNote: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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The Food Runner (seasonal) will be responsible for setting tables, serving food orders, and clearing used dishes and utensils. The role is ideal for someone looking to gain experience in the restaurant industry and learn how to deliver an exceptional dining experience. Candidates must be available to work various shifts, including weekends. Ultimately, the Food Runner will ensure our guests enjoy a high-quality dining experience by serving their food promptly and accurately.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
DailyPay: Access your earned wages when needed.Special team member hotel rates for travel enthusiasts.Responsibilities:
Ensuring all food orders are delivered promptlyEnsuring accuracy in food ordersAssisting in basic food preparation tasksRequirements:
Ability to work in a fast-paced environmentGood communication skillsAttention to detailPrevious experience in a similar role preferredNote: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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This role involves serving guests in our hotel restaurant, providing exceptional customer service and ensuring a pleasant dining experience. The position demands professionalism, flexibility in scheduling, and the ability to enhance guest experiences through attentive service and up selling.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities
Benefits:
DailyPay: Access your earned wages when needed.Special team member hotel rates for travel enthusiasts.Responsibilities:Greet guests and take their ordersDeliver food and drinks in a timely mannerEnsure guest satisfaction throughout their dining experienceMaintain cleanliness and organization in the dining areaRequirements:Prior experience in a similar role preferredTraining provided, but familiarity with POS systems and food service is a plusExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentAttention to detailNote: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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