Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.
Position Summary:
Bolongo Bay Beach Resort is seeking a Beach & Activities Supervisor which is responsible for overseeing beach operations and guest activities at our all-inclusive resort. This role ensures a safe, enjoyable, and engaging environment for guests by managing beach amenities, coordinating recreational programs, and leading a team of activities staff. The ideal candidate is energetic, customer-focused, and passionate about creating memorable guest experiences.
Duties & Responsibilities:
Supervise daily beach setup, cleanliness, and maintenance of lounge chairs, umbrellas, towels, and water sports equipment.Plan, coordinate, and execute a variety of beachside and resort activities, including water sports, fitness programs, games, and social events.Supervise, schedule, and train activities staff, ensuring excellent guest service and engagement.Monitor beach safety to ensure the safety of all swimmers & guests using the beach resort facilities are following resort policiesKeep the “Beach Hut” clean and organized. All locks are maintained and in good working order.Make sure that the beach towels are stocked and returned to the laundry. Do not leave outside overnight.All equipment is to be cleaned and filled with water and a few drops of bleach every day in the am and pm. They should be free of sand when they are finished.Ensure that all beach toys i.e.; Sunfish, Kayaks, Aqua Cycles, Hobie Cats, Peddle boats, Paddle boards & Windsurfers etc. function, look good and run smoothly, report to engineering if necessary.Work with the purchasing department for all purchasing needs and create purchase requests for approval by General Manager Etc. Ensure that all CPR certifications are kept up to date. (HR will assist)Maintain an accurate log of daily beach activities. (Remember all cash transactions except beach chairs are to be transacted from the retail store.)Start each day with a thorough inspection of the dingy, drain excess water, startup etc.Ensure that all beach attendants maintain a proper appearance regarding the resort uniform policy. Activities t-shirts, name tags, generic or logo hats and approved shorts.Maintain a well-stocked first aid kit, train beach attendants in proper hotel accident procedures including the proper way to fill out an accident form. Maintain accurate inventory of all the supplies needed and turn in reports.Assist with all poolside activities such as Bingo and kids holiday activities etc.Turn in daily forms with Beach Chair money, Keys and excess beach towel cards to the front desk at the end of the shift.Education & Experience:
High School Diploma or GEDFirst Aid/CPR CertificationPrevious experience in recreation, hospitality, or beach operations, preferably in a resort setting.Strong leadership, organizational, and guest service skills.Knowledge of water sports, fitness programs, and entertainment activities.Excellent communication skills and the ability to interact with diverse guests.Ability to work flexible hours, including weekends and holidays.Skills & Abilities:
Strong interpersonal skills and the ability to deliver outstanding guest experience.Ability to train, supervise, and motivate staff in a fast-paced environment.Quick decision-making and conflict-resolution skills.Ability to multitask and prioritize workload effectively.Strong leadership and crowd engagementTime management and multitaskingSafety awareness and emergency responsivenessBasic knowledge of water sports equipment (e.g., kayaks, paddleboards, snorkels)Company Benefits:
Medical Coverage (medical, dental, vision)Life Insurance Paid Time Off (vacation, bereavement, and holidays).401K MatchHotel DiscountsMeal DiscountsTuition Reimbursement Read LessBolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands. To be eligible for this position, candidates must either reside on St. Thomas or be able to relocate before the start date.
Position Purpose
Bolongo Bay Beach Resort is seeking PM Server. As a Restaurant Server, you will be responsible for greeting all patrons and providing information about items on the menu including specials and recommendations. Serve any drinks ordered. Properly bill patrons for anything consumed.
Duties and Responsibilities
Set tables prior to the arrival of PatronsClear, clean and set up tables after Patrons leaveKnowledge of specialty cocktails and cocktail terms (i.e. neat, on the rocks)Make sure work space is always clean ad free of debrisGreet guests cordially, smile! Always thank them as they leaveKnowledge of menu and its ingredientsKnowledge of the specials of the day/eveningAdhere to proper service standardsTake customer orders and communicate them accurately to the kitchen and barFollow cash handling policiesPerform scheduled and assigned Side Work at end and beginning of every shift
Qualifications
1 year of serving experience, preferredHigh School or equivalent education requiredBasic Math SkillsStrong communication and people skillsGood organizational and multi-tasking abilitiesCustomer service orientedAbility to develop and maintain positive working relationshipsAbility to stand, lift and walk for extended periods of timeLicense/Certification:
Food Handler (Required)Pay: $4.20 per hour plus guaranteed gratuity of 15%.
Shift:
In-PersonPM ShiftDay ShiftThis position will have 3-4 shifts per week from the hours of 6:30 am - 2:30 pm OR 8:00 am – 4:00 pm.Job Types: Full-time, Part-time
Benefits:
Dental insuranceEmployee discountFood providedHealth insuranceVision insuranceBolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands. To be eligible for this position, candidates must either reside on St. Thomas or be able to relocate before the start date.
Position Purpose:
Bolongo Bay Beach Resort is seeking a Server Assistant to join our team in providing exceptional service to our guests. A Server Assistant helps servers more promptly and efficiently serve their tables by running food, bussing tables and providing tables with any necessary items. Joining our team as a Server Assistant offers the opportunity to work in a dynamic restaurant setting while providing valuable support to the dining experience. If you are passionate about hospitality and enjoy working in a collaborative team environment, we encourage you to apply for this position.
Responsibilities:
Communicating clearly with the kitchen and front of house staffKnowledge of table numbers, seat numbers and server sectionsKnowledge of menu items and general appearance of dishesPrepare garnishes as assigned by chef/kitchen managerDeliver food to tables or servers when availableCheck food for accuracyBus and clear tables as needed following “full hand in, full hands out” thought processMaintain clean and sanitized work areaPrepares dining room including dining areas and bar area for patrons by cleaning tables, setting decorations, condiments, resetting with silverware and setting up sani-buckets with clean ragsProtects establishment and patrons by adhering to sanitation and safety policies.Maintains table setting by removing courses as completed, empty cups, replenishing utensils if needed, being alert to patron spills or other special needs. Paying attention to full hands in, full hands out thought process.Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.Replenishing the bar with ice, cups, straws, etc.Assists with polishing and rolling silverwarePolishing glasswareCloses dining facility by cleaning chairs and tables, sweeping, emptying sanitizer buckets, removing trash and recyclables from the facility.Any other duties as assigned by managementQualifications:
High School or equivalent education required.Listening, Presentation SkillsVerbal CommunicationCustomer Focus and Customer ServiceTeamworkAction Oriented, Productivity, Energy LevellJob Types: Full-time, Part-time
Pay: $12.50 per hour
Expected hours: 10 – 40 per week
Benefits:
401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceLife insurancePaid time offTuition reimbursementVision insurancePhysical Setting: Casual dining restaurant
Shift:
Day shiftEvening shiftMorning shiftNight shiftAbility to Commute:
St Thomas, VI (Required)Ability to Relocate:
St Thomas, VI: Relocate before starting work (Required)Work Location: In person
Read Less
Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands. To be eligible for this position, candidates must either reside on St. Thomas or be able to relocate before the start date.
Bolongo Bay Beach Resort is seeking a Cook to join our team! As a Cook you will assist in all preparing and cooking operations to ensure a smooth-running restaurant kitchen for both day and night operations. To practice in a “Serve Safe” environment of proper Food Sanitation. All staff members will exhibit a professional attitude to all managers, co-workers, and guests daily.
Qualifications Include:
Minimum 2 years’ experience as a Line Cook.Prior experience in resorts is highly preferred.Strong communication skills; able to communicate clearly and effectively in English.Can-do spirit; able to build positive relationships with residents, family members, and staff.Customer service focus; able to resolve conflict/issues without becoming emotional or defensive.Strong time management skills: able to organize and prioritize tasks to ensure timely completion.General knowledge of proper safety and sanitation practices. ServSafe Certification highly preferred.Availability to work a flexible schedule which can include days, nights, weekends, and holidays.Physical requirements
Able to stand for long periods of time.Able to lift 30lbs or more.Job Type: Full-time
Salary: $14.00- $19.00 per hour
Experience: Restaurant experience: 2 years (Required)
Restaurant type: Casual dining restaurant
Shift:
8-hour shift per day; 30-40 hours per weekRotating Shift (Monday-Friday & Weekends)Evening shiftMorning shiftIn-PersonAbility to commute/relocate:
St Thomas, VI: Reliably commute or planning to relocate before starting work (Required)License/Certification: VI Food Handler's Card (Required)
Benefits:
401(k)401(k) matchingDental insuranceEmployee discountHealth insurancePaid sick timePaid time offVision insuranceBolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands. To be eligible for this position, candidates must either reside on St. Thomas or be able to relocate before the start date.
Position Purpose
Bolongo Bay Beach Resort is seeking AM Server. As a Restaurant Server, you will be responsible for greeting all patrons and providing information about items on the menu including specials and recommendations. Serve any drinks ordered. Properly bill patrons for anything consumed.
Duties and Responsibilities
Set tables prior to the arrival of PatronsClear, clean and set up tables after Patrons leaveKnowledge of specialty cocktails and cocktail terms (i.e. neat, on the rocks)Make sure work space is always clean ad free of debrisGreet guests cordially, smile! Always thank them as they leaveKnowledge of menu and its ingredientsKnowledge of the specials of the day/eveningAdhere to proper service standardsTake customer orders and communicate them accurately to the kitchen and barFollow cash handling policiesPerform scheduled and assigned Side Work at end and beginning of every shift
Qualifications
1 year of serving experience, preferredHigh School or equivalent education requiredBasic Math SkillsStrong communication and people skillsGood organizational and multi-tasking abilitiesCustomer service orientedAbility to develop and maintain positive working relationshipsAbility to stand, lift and walk for extended periods of timeLicense/Certification:
Food Handler (Required)Pay: $9.00 per hour plus guaranteed gratuity of 15%.
Shift:
In-PersonAM ShiftDay ShiftThis position will have 3-4 shifts per week from the hours of 6:30 am - 2:30 pm OR 8:00 am – 4:00 pm.Job Types: Full-time, Part-time
Benefits:
Dental insuranceEmployee discountFood providedHealth insuranceVision insuranceBolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.
Position Purpose:
As the Host/Hostess, you will welcome and cheerfully greet guests as they arrive into the establishment and seat them.
Duties and Responsibilities:
Greet guests as they enter premise with a pleasant demeanor, seat them with menus and silverwareMonitor open dining sections for empty and cleaned tablesEstimate wait times for guests and care for the needs of guests while waitingKnowledge of menu items and nightly specialsKeep an eye on dining room entryways and general areas and keep clean throughout operationsAssist in setting up dining roomMaintain and clean menus and host standAny other duties as assigned by management
Qualifications:
High School or equivalent education required.Valid Health Card is required.Strong communication and people skillsGood organizational and multi-tasking abilitiesCustomer service orientedAbility to develop and maintain positive working relationshipsJob Type: Full-Time & Part-time positions
Work Location: In person
Shift:
Day shiftEvening shiftNight shiftPay: $12.50 - $15.00 per hour
Benefits:
401(k)401(k) matchingDental insuranceHealth insuranceVision insurance