Job DescriptionJob DescriptionCustomer Care Specialist
Onsite – Ponte Vedra, FL
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Nocatee, FL office. Your primary responsibility will be helping patients heal using TMS treatment.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits Accelerated healthcare career growth – rapid advancement opportunities Insurance benefits (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity’s treatment options Responsibilities Be the face of Serenity Healthcare One on one coaching and commitment to patients during treatment Graduate Serenity’s paid TMS training program Own outcomes of patient treatment Qualifications High School Diploma/ GED. Strong customer service mindset. Three years’ work experience in customer service required Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients Powered by JazzHROkeXDMQvfA
Job DescriptionJob DescriptionOperations ManagerLocation: Ponte Vedra-Nocatee, FL Serenity is a leader in the field of healthcare technology. We are steering away from traditional healthcare practices and need unique leaders to help with our continued growth. Healthcare experience isn’t needed, we are open to anyone who has a background in a customer-centric industry, like high-end retail, hospitality, etc.Do you have a high level of professionalism with a hands-on approach to leadership? Do you possess the ability to build a versatile team while prioritizing all aspects of delivering a world-class patient care experience? If so, apply today!WHAT WE NEED3 - 5 years of hands-on experience leading/managing teams of employeesAccountable leader willing to stand up and take ownership of the team, the office, and patient outcomes.Strong Customer Service and Customer Interaction focused.Ability to educate, talk about, and help our customers understand what we offer them.Sales experience is a huge plus!Positive attitude. Assume positive intent in others and optimize each situation. 0Bring your out-of-the-box problem-solving skills.WHAT YOU’LL GETBase salary of $70,000+ DOEAmazing benefits = 90% paid insurance for the entire family!Stability in a forward-thinking healthcare organizationHuge growth/promotion potential within a rapidly expanding multistate organizationThe opportunity to work with a company focused on our mission- Helping people 'take back their lives'WHO WE AREUsing advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Powered by JazzHRfcgvqXbwPK
Job DescriptionJob DescriptionOffice ReceptionistLocation: Ponte Vedra Beach-Nocatee, FLAre you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a receptionist for our Ponte Vedra Beach-Nocatee, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.Perks at Serenity Career Advancement OpportunityMedical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)Paid Time Off10 Major Holidays Off401kEmployee Referral Program ResponsibilitiesUpdate and verify customer information upon each visit.Help customers feel valued by creating rapport, remembering their names, their interests, and stories.Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.Ensure positive customer experience by providing support and compassion.Rotate through other various office tasks throughout the day.QualificationsHigh School Diploma/ GED.Excellent verbal and written communication, basic math skills.Proven ability to multitask in a fast-paced environment.1+ year of full-time customer service experience, reception, or personal customer service industry.About SerenitySerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Job: Full-time (3 13-hour shift) Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm*This position is contingent on successfully completing a criminal background check upon hire.Powered by JazzHRHSYnArA54F
Job DescriptionJob DescriptionEntry Level Healthcare StaffDo you have a genuine interest in helping people? Are you looking to launch a career in a virtually recession-proof industry? Do you thrive in a fast-paced environment where you can grow new skills daily? If you answered yes to these questions, then Serenity Healthcare would love to talk to you! Who we are: Serenity Healthcare is a 7-year-old healthcare company utilizing the latest in technology to help our patients take back their lives from mental health struggles. We have grown 130% year over year and have no plans to stop! Serenity has a proven track record of hiring people from a variety of industries and providing the training and support necessary to start a career in healthcare. Who we’re looking for: Someone with customer service experience. Some of our most successful staff have backgrounds in the restaurant industry, banking, call centers, high end retail, etc. Someone who puts others first. If you’ve served a mission or are actively engaged in volunteering, you’ll fit right in. Someone eager to learn. We provide training in a variety of roles in both our corporate offices and clinic settings. Someone with resiliency. We deal with patients struggling with a variety of mental health issues and mood disorders. Engaging with these patients can be triggering for some. Why should you apply: The healthcare industry is only going to continue to grow, so why not join an organization with a proven model of success that has plans to double in size in the next 18 months. Serenity offers clear pathways for promotion across our organization. You’ll receive competitive compensation, 20 days of paid time off annually and great benefits = 90% of the premiums for medical, dental and vision insurance for you and your dependents are covered! Serenity Healthcare is committed to helping our patients take back their lives. If you’d like to join our mission, please contact us for more information about the roles we currently have available. Powered by JazzHRpn5TaCsgXp
Job DescriptionJob DescriptionTMS Tech (Outpatient Treatment Coach) At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS, Ketamine, ADHD testing, Med – management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
How Serenity Differs No healthcare experience required Paid training/certification in TMS therapy 90% of your insurance premium paid by Serenity 10 PTO days/10 Major Holidays off
Responsibilities Prepare and administer TMS treatments Monitor and support patients during treatment – focusing on goal setting, journaling exercises, addressing concerns, etc. Collaborate with clinical team to optimize patient outcomes Ensure a clean and organized treatment environment
Ideal Candidate High School Diploma High level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion 1-2 years of full-time work experience in a customer-centric environment Ability to explain procedures to patients and provide reassurance and support throughout treatments Genuine drive in making a difference
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients Powered by JazzHRymivC3sPtc
Job DescriptionJob DescriptionPsychiatry Ketamine Nurse (RN)
We are looking for nurses that value patient healing and schedule stability. You will work in an upscale outpatient clinical environment supported by a large team of doctors, nurse practitioners and registered nurses. Join our team at Serenity Healthcare where you get to prioritize quality patient-care above all else; with low patient-ratios, a stable schedule that allows for a healthier work/life balance, paid time off + major Holidays off (paid), and much more! Trigger Warning: As an Infusion Nurse, you will engage with patients who have experienced significant traumas and may be struggling with suicidal thoughts. You will hear their stories as you support them in their healing journey. This aspect of the role may be triggering for some candidates. Position Benefits: Competitive hourly rates from $32 an hour, DOE3 12-hour shifts 1:2 nurse-to-patient ratio at most Medical, Dental, Vision insurance (90% of your premium covered by Serenity) Responsibilities: Administer Ketamine IV treatments to patients Educate patients on health maintenance and address questions or concerns about medications Maintain precise electronic medical records for patients Provide guidance and emotional support to patients and their families Educate and familiarize patients about TMS Requirements: Active, unrestricted, or compact Registered Nurse license (Required) Proficiency in IV administration (Required) Ideal candidates will have 1-5 years of experience as a RN Demonstrated adaptability and willingness to adjust to varying situations Exceptional interpersonal skills About: Serenity is a leading force in Healthcare Technology. Leveraging cutting-edge medical devices, we provide our patients with long-term success, even after conventional treatments have proven ineffective. Alongside medication management, we specialize in alternative treatments like Ketamine infusions and Transcranial Magnetic Stimulation (TMS), all within a luxurious outpatient setting reminiscent of a spa. *Please note that resumes and inquiries for this position are reviewed on a first come, first served basis. For more information about the opportunity, please apply here or reach out to the following: Careers@serenityhealthcare.com Call 801-630-9533 Powered by JazzHRbUlg5UuUCe
Job DescriptionJob DescriptionHealthcare Receptionist
Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Healthcare Receptionist for our Nocatee, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.
Job: Full-time (3-13-hour shifts) Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.Benefits Career Advancement OpportunityMedical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)Paid Time Off10 Major Holidays Off401kEmployee Referral Program ResponsibilitiesUpdate and verify customer information upon each visit.Help patients feel valued by creating rapport, and remembering their names, their interests, and stories.Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.Ensure a positive patient experience by providing support and compassion.Rotate through other various office tasks throughout the day.QualificationsHigh School Diploma/ GED.Excellent verbal and written communication, and basic math skills.Proven ability to multitask in a fast-paced environment.1+ year of full-time customer service experience, reception, or personal customer service industry.About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients *This position is contingent on successfully completing a criminal background check upon hire.Powered by JazzHROEdkcbhVbr
Job DescriptionJob DescriptionPatient Experience Specialist
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our Nocatee office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Responsibilities Be the expert on TMS and Ketamine. Training and studies will be provided. Ownership for all patients on your provider’s schedule One on one meetings with patients to connect treatment solutions to their individual needs. Support healing through education, connection, and focus on TMS and Ketamine Benefits Accelerated healthcare career growth – rapid advancement opportunities Insurance benefits (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity’s treatment options Qualifications High School Diploma or GED. 2-3+ years of experience in a full-time customer service role. Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients Powered by JazzHRojTwYZj9sM
Job DescriptionJob DescriptionManager Are you tired of the long hours and lack of upward mobility in the restaurant or food service industry? Are you looking for a more stable industry than retail or hospitality? Do you want a position where you can truly help others to improve their lives? If you answered yes to any of these questions, then look no further! Serenity Healthcare is looking for leaders, and you don’t need experience in healthcare to be a fit.
Who you are: Experienced manager from the restaurant, food service, high end retail or hospitality, banking, or any other customer centric industry Focused on providing the absolute best in customer service Comfortable managing a team and holding them accountable to metrics and outcomes Willing to step into other roles as needed to get things done
Who we are: Serenity Healthcare is a 7-year-old company that has grown 130% year over year Committed to helping people launch careers in healthcare with zero previous experience Utilizing new technology to help people struggling with their mental health to take back their lives Creating a unique environment where our patients receive personalized care from people who genuinely care
What we offer: Competitive compensation 90% paid premiums for medical, dental and vision insurance for you and your dependents 20 days annual paid time off Opportunity for advancement and professional development Our track record of training people in how to manage a healthcare clinic is unparalleled, so don’t let your lack of experience deter you. This is your chance to leave the restaurant, hospitality, etc. industry behind and begin a meaningful career in a recession-proof industry that promises to only grow for the foreseeable future.
*Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire.* Powered by JazzHRVf0lCsjJvK
Job DescriptionJob DescriptionBusiness Office Manager
Serenity is seeking a dynamic Business Office Manager for our Nocatee, FL office. This is an exciting opportunity to drive patient-centered care and make a real difference in people's lives. Whether you're an experienced, high-end, restaurant manager or transitioning from retail, hospitality, restaurant or another customer service field, we provide the training and support you need to succeed. At Serenity, you get the opportunity to be part of a team dedicated to revolutionizing healthcare with our proven clinical model and innovative treatment options. Why Serenity? Advance Quickly: Benefit from our proven clinical model and mentorship to rapidly grow your career. Make an Impact: Help patients take back their lives with innovative TMS treatments. Gain Healthcare Experience: No prior experience needed—bring your skills from retail, hospitality, or customer service. Develop Leadership Skills: Receive direct support from organizational leaders to manage a practice independently. Insurance benefits: Medical, dental, vision – 90% of premium covered by Serenity. 20+ days off annually: 10 PTO days + !0 Major Holidays off (paid). Key Responsibilities Work directly with organizational leaders to develop and hone your management capabilities. Oversee daily activities such as staff scheduling, office administration, and performance management. Guide your team to deliver exceptional patient care and outcomes. Understand and stay up to date with the benefits of Serenity’s treatment options to provide thorough education as needed Ideal Candidate A strong service-oriented mindset, with at least 3 years of experience in a management or leadership role. Proven ability to inspire and manage a team, ensuring exceptional performance and patient outcomes. Excellent verbal and written communication skills to connect with patients, staff, and healthcare providers. Skilled in de-escalation and adept at addressing challenges with empathy and efficiency. About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us About Serenity Healthcare Serenity’s Provided Services Meet our Patients Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com Powered by JazzHRHnUa5zyNJD
