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Rio Mar Hospitality Management
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  • Job DescriptionJob DescriptionJob Summary The Coffee Shop Attendant /... Read More
    Job DescriptionJob Description

    Job Summary

    The Coffee Shop Attendant / Cashier is responsible of accepting payment for food and beverages and making proper change for guests and fellow employees. Also, he/she interacts with guests while offering and serving different options of food and beverages, according to the Coffee Shop or Outlet menu, charge the guests for their selection and make sure to extend a memorable experience to all our guests.

    Education & Experience

    High School diploma or equivalent and/or experience in a hotel or a related field preferred.Fully Bilingual (English/Spanish).High school graduate.Previous experience in similar position preferred.Basic knowledge of Food & Beverage preferred.Able to work a flexible schedule including weekends and holidays.Micros system knowledge preferred.

    Physical requirements

    Flexible and long hours sometimes required.Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift. Read Less
  • Lead Golf Maintenance  

    - 00745
    Job DescriptionJob DescriptionJob Summary:The Golf Maintenance Team Le... Read More
    Job DescriptionJob Description

    Job Summary:
    The Golf Maintenance Team Leader has two main assigned roles, to help the Assistant Golf Course superintendent or Golf Superintendent oversee the day to day golf maintenance operation on the golf course and to assist by overseeing a project team that focuses on projects assigned by the assistant golf course superintendent on the course or golf maintenance area.

    Education & Experience:

    • High school graduate.

    • 3-5 years experience working on a golf course.

    • Fully bilingual (English and Spanish), preferred.

    • Able to work a flexible schedule including weekends and holidays.


    Physical Requirements:

    • Able to lift, pull, push or carry 25 pounds, occasionally.

    • Able to stand and sit for long hours.

    • Able to work outside-under the sun- for long hours.


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  • Wellness Attendant  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Wellness Attendant is res... Read More
    Job DescriptionJob Description

    Job Summary
    The Wellness Attendant is responsible for ensuring a seamless, luxurious, and relaxing experience for all guests. This role involves maintaining impeccable cleanliness and hygiene standards, providing excellent guest service, and supporting day-to-day operations of the spa and wellness facilities. The ideal candidate is attentive, proactive, and passionate about delivering outstanding guest experience in a prestigious environment. This role oversees the cleanliness and organization of the spa, fitness facilities and spa poolside areas.

    Education & Experience

    • High school diploma or equivalent required.

    • Bilingual proficiency (English and Spanish) is required.

    • Minimum of 1 year experience in spa, wellness, hospitality, or recreation facility roles preferred.

    • Excellent verbal and written communication skills.

    • Knowledge of basic safety and first aid principles is advantageous.

    • Proficient in computer systems and applications.

    Skills & Competencies

    • Can maintain strong attention to detail and uphold high hygiene standards.

    • Has the ability to provide exceptional guest service while projecting a positive, healthful, and welcoming image.

    • Can solve problems effectively, manage time efficiently, and handle multiple tasks simultaneously.

    • Has the ability to stay organized while maintaining a professional and approachable demeanor that reflects the organization’s values.

    • Can adapt quickly to changing priorities and support the team in achieving operational goals.

    • Can thrive in a fast-paced, luxury spa setting while maintaining composure, professionalism, and a calm presence.

    • Has the self-motivation to take initiative, anticipate guest needs, and proactively support smooth operations without constant supervision.

    • Is able to collaborate effectively with colleagues, supporting teamwork and contributing to a positive and professional spa atmosphere.


    Physical Requirements

    • Ability to work flexible hours, including weekends and holidays as required.

    • Ability to stand for long periods of time.

    • Can bend, stoop, reach above and below the waist, push, pull, and climb stairs or ladders as needed.

    • Ability to lift and carry up to 50 pounds, and assist with light physical tasks when needed.


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  • Housekeeping Inspector  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Housekeeping Inspector su... Read More
    Job DescriptionJob Description

    Job Summary

    The Housekeeping Inspector supports resort operations by maintaining, reporting, all service and quality deficiencies that do not meet pre-established standards and display a “Count on Me” attitude in all tasks and interactions. Responsible for the inspection and evaluation of guest rooms prior to occupancy to insure established standards are met and exceeded to include cleanliness, inventory, and maintenance. Housekeeping Inspector maintains records of inspections to be reviewed by management.

    Education & Experience

    • High School graduate.

    • Experience in a hotel or a related field preferred.

    • At least 1 year of Housekeeping experience.

    • Fully bilingual (English and Spanish).

    • Detail oriented with organizational skills.

    • Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.

    • Familiarity with cleaning products and equipment preferred.

    • Ability to read and comprehend routine instructions, short correspondence and memos.

    • Ability to give high priority to customer service.

    • Ability to handle stress and work with a sense of urgency in a time sensitive faced pace environment.

    • Ability to prioritize multiple tasks and complete tasks in the time allotted and meet quality standards.

    • Must be people oriented and able to work independently or with others as needed.

    • Must possess a valid Health Certificate and Good Conduct Certificate.

    • Able to work a flexible schedule that includes weekends, holidays and nights.

    Physical Requirements

    • Ability to stand, walk, bend, reach, move heavy objects, etc during entire shift.


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  • F&B Cabana Butler Server  

    - 00745
    Job DescriptionJob DescriptionThank you for your interest in the Caban... Read More
    Job DescriptionJob Description

    Thank you for your interest in the Cabana Butler Server position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.


    Job Summary

    The Cabana Butler Server plays a key role in delivering an elevated, personalized poolside experience for guests in our premium cabana areas. This dynamic position combines attentive food and beverage service with exceptional guest care, creating memorable moments in a luxury resort setting. Whether offering bottle service, recommending signature drinks, or coordinating dining reservations, this team member ensures that each cabana guest feels valued, pampered, and immersed in a five-star resort experience.


    Education & Experience

    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

    • Previous experience in a similar role in hospitality or food and beverage service preferred.

    • Knowledge of cocktails, wines, and food service techniques is a plus.

    • Strong customer service skills.

    • Fully bilingual (English and Spanish).

    • Safety and Food Handling Certification.

    • Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.


    Skills and Competencies

    • Has the ability to maintain strong attention to detail, ensuring each cabana is perfectly set with clean linens, stocked amenities, and a visually appealing presentation.

    • Can deliver exceptional guest service by responding promptly, courteously, and professionally to guest needs, preferences, and special requests in a luxury poolside setting.

    • Has the ability to work collaboratively with bar staff, pool attendants, and fellow team members to ensure smooth and coordinated operations.

    • Can manage time effectively and prioritize tasks to provide seamless service during high-volume periods or while attending to multiple VIP cabanas.

    • Has the ability to work a flexible schedule, including weekends, holidays, and peak resort hours, to align with business and guest needs.

    • Has the ability to communicate clearly, confidently, and professionally with guests and team members to foster a warm and engaging environment.

    • Can maintain a positive attitude and composure while working in a fast-paced, high-demand luxury resort setting.


    Physical Requirements

    • Flexible and long hours are sometimes required.

    • Routinely required to bend, stoop, stand, and walk for extended periods.

    • Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

    • Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.

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  • The Vault Cocktail Server  

    - 00745
    Job DescriptionJob DescriptionThank you for your interest in the The V... Read More
    Job DescriptionJob Description

    Thank you for your interest in the The Vault Cocktail Server position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.


    Job Summary

    The Vault Cocktail Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner within a dynamic and theatrical setting. This role combines traditional table service with light performance, including participation in choreographed dance routines during select service periods. The server must be energetic, engaging, and comfortable in an immersive, entertainment-driven environment. He/she is also responsible for receiving and delivering guest orders and collecting payment while maintaining the elevated atmosphere of the speakeasy concept.


    Education & Experience

    • High School diploma or equivalent.

    • Minimum of 1 year of serving experience in restaurants or related field, experience in a luxury hospitality setting is preferred.

    • Strong customer service skills.

    • Fully bilingual (English and Spanish).

    • Safety and Food Handling Certification.

    • Valid Alcohol Training Certification (TIPS) preferred.

    • Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.


    Skills and Competencies

    • Demonstrates strong presence with confidence and charisma while interacting with guests in an immersive, entertainment-driven environment.

    • Comfortable participating in choreographed group movements or light dance routines, contributing to the unique atmosphere of the outlet.

    • Able to maintain character, energy, and mood throughout service, supporting a consistent and engaging speakeasy-style experience.

    • Exhibits a high level of attention to detail, ensuring every food and beverage is served with precision, correct presentation, and in line with luxury brand standards.

    • Maintains elegant and composed movement while transporting trays of cocktails and food through dynamic, high-traffic areas.

    • Demonstrates time management and multitasking abilities to ensure timely delivery of orders during high-volume or performance-heavy service periods.

    • Communicates clearly and professionally with both guests and team members, offering engaging and informed service while supporting the outlet’s immersive storytelling.

    • Understands the menu offerings in depth, including ingredients, pairings, and guest preferences, to anticipate needs and enhance the overall guest experience.

    • Can apply knowledge of luxury service standards (e.g., Forbes Travel Guide, AAA Diamond Ratings), delivering service that reflects poise, polish, and personalized hospitality.


    Physical Requirements

    • Flexible and long hours are sometimes required.

    • Must be able to stand or walk for an entire shift.

    • Routinely required to bend, stoop, stand, and walk for extended periods.

    • Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

    • Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.

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  • Cage Cashier  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Cage Cashier, which may a... Read More
    Job DescriptionJob Description

    Job Summary

    The Cage Cashier, which may also be referred to as Front Window Cashier, Fill Bank Cashier or Marker Bank Cashier, is responsible for controlling his/her individual bankroll during their assigned shift. He/She also prepares the summary of all receipts and disbursements made during the shift.

    Education & Experience

    • High School diploma or equivalent

    • Bilingual (English and Spanish) required

    • Must be licensed by Puerto Rico Tourism Company

    • Knowledge of casino rules, regulations and procedures, preferred

    • Previous cashier or bank teller experience preferred

    • Computer literate

    Physical Requirements

    • Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

    • Ability to stand during entire shift.

    • Flexible and long hours sometimes required.

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  • Food & Beverage Attendant  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Food & Beverage Attendant... Read More
    Job DescriptionJob Description

    Job Summary

    The Food & Beverage Attendant is responsible for providing excellent service to guests in all food and beverage outlets, including accepting payment, preparing and serving items according to the menu, and maintaining a clean and organized outlet. This role ensures guests enjoy a memorable dining experience through attentive, friendly, and professional service.


    Education & Experience

    • High school graduate required, college coursework in Hospitality, Culinary Arts, or related field preferred.

    • Fully bilingual (English/Spanish).

    • Previous experience in food and beverage service, retail, or hospitality preferred.

    • Familiarity with point-of-sale (POS) systems or food service software is a plus Micros system knowledge preferred.

    • Able to work a flexible schedule including weekends and holidays.

    • Safety and Food Handling Certification.

    • Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.


    Skills and Competencies

    • Can deliver exceptional guest service, responding promptly, courteously, and professionally to guest needs and requests.

    • Has the ability to work collaboratively with others communicating effectively to support smooth and efficient operations.

    • Can manage time effectively and prioritize tasks, ensuring all responsibilities are completed promptly during high-volume service periods.

    • Has the ability to work a flexible schedule, including availability on weekends and holidays, to accommodate the needs of the restaurant during peak times.

    • Can proactively identify and address cleanliness or organization issues to maintain a polished and inviting environment.


    Physical Requirements

    • Flexible and long hours sometimes required.

    • Routinely required to bend, stoop, stand, and walk for extended periods.

    • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.

    • Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.

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  • Pastry Cook  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Pastry Cook is responsibl... Read More
    Job DescriptionJob Description

    Job Summary

    The Pastry Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

    Education & Experience

    High School diploma or equivalent and/or experience in a hotel or a related field preferred.Culinary experience required.

    Physical Requirements

    Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Ability to withstand temperature variations both hot and cold. Read Less
  • Director of Guest Services  

    - 00745
    Job DescriptionJob DescriptionJob SummaryDirects Service Request, Fron... Read More
    Job DescriptionJob Description

    Job Summary

    Directs Service Request, Front Office and Bell Services in order to maximize the rooms and telephone revenue and to ensure that the hotel guests leave with a memorable experience. Responsible of the overall hotel guest experience ensuring that the hotel standards are followed with each guest.

    Education & Experience

    High school graduate. Bachelor's degree in hotel management or related field preferredFully bilingual (English and Spanish). Previous experience working in a management position in a hotel/resort or related industry.Previous experience in same position preferred. Customer service oriented.Knowledge of Guest Services operations and overall knowledge of resort operations.Able to work rotating shifts, weekends and holidays.

    Physical requirements

    Able to stand and walk for long periods of time.Able to work in front of a computer terminal for long periods of time.Able to move heavy objects.Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Read Less

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