Job Summary
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as supporting all Housekeeping Manager functions in his/her absence.
Education & Experience
• High School diploma or equivalent required.
• Two to three years of progressive experience in a hotel or related field preferred.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
Physical Requirements
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
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The Project Manager is responsible for overseeing and managing structural projects from inception to completion. Coordinating with various teams, ensuring project timelines are met, and maintaining the highest standards of quality and safety.
Education & Experience
Bachelor's degree in architecture, Structural Engineering, or a related field.At least 6 years of progressive in project management in hospitality renovationUsed to work with deadline and multitasking work streamsProficiency in blueprints and software related- blue beam, cad. Microsoft officeDiligent adherence to deadlines and financial parametersExceptional written and verbal communication aptitudeSkilled in delivering compelling presentationsBilingual (English/Spanish)Physical Requirements
Long hours sometimes required.Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Read LessJob Summary
As a member of the Golf Management Team the Head Golf Professional has the responsibility for the overall management of the golf operation while working cooperatively with other departments.
Education & Experience
PGA Member or LPGA Member with Associates degree (AA); or two to four-year related experience and/or training; or equivalent combination of education and experiencePhysical Requirements
Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Long hours sometimes required.Occasionally lifts up to 50 pounds.Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate. Read LessJob Summary
The Storeroom Clerk is responsible for efficient receiving and distribution of hotel’s food & beverage goods, supplies and operating equipment in accordance with the established department procedures. He/she is also responsible for assisting with Food & Beverage controls through turnover, inventories and maintaining par stock levels in accordance with hotel business levels.
Education & Experience
• High School graduate.
• Previous experience in a hotel or related field preferred.
• Basic understanding of food and beverage preferred.
• Basic knowledge of storeroom functions preferred.
• Fully bilingual (English and Spanish)
Physical Requirements
• Flexible and long hours sometimes required. Ability to work different shifts, days and holidays as the operation demands.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Able to work in extreme temperatures from hot/ cold and freezing areas and to stand during entire shift
• Have a driver’s license
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The Laundry Supervisor is responsible for assisting the Laundry Manager or Housekeeping Manager by ensuring that all areas have an adequate supply of clean, pressed linen as needed.
Education & Experience:
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• At least 1 year of progressive experience in a hotel or related field required.
• Previous supervisory responsibility preferred.
Physical requirements:
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
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The Lead Wellness Technician for Massage Therapy is a passionate bodywork professional who combines hands-on mastery with leadership to inspire the therapist team and deliver transformative guest experiences. This role plays a key part in ensuring that treatments reflect the spa’s luxury standards while supporting innovation in wellness offerings, techniques, and guest care. Acting as an ambassador to the Spa leadership team, the Lead Massage Therapist helps maintain operational excellence while fostering a culture of education, consistency, and elevated service.
Education & Experience
• Completion of an accredited Massage Therapy program required.
• Minimum of 5 years of professional massage therapy experience in a luxury spa, wellness, or resort environment preferred.
• Bilingual proficiency (English and Spanish) is mandatory.
• Advanced certifications in massage modalities such as deep tissue, sports, prenatal, hot stone, reflexology, or related specialties preferred.
• Demonstrated passion for continuing education and staying informed on global wellness trends, products, and treatment innovations.
• Previous leadership, mentoring, or training experience preferred.
• Must possess a valid Massage Therapist License from the Board of Examiners of Massage Therapists, from the Department of Health.
• Strong knowledge of anatomy, physiology, and treatment protocols.
• Proficiency in additional therapies and wellness modalities is a plus.
• CPR/AED certification preferred.
Skills and Abilities
• Is deeply passionate about bodywork, holistic wellness, and personalized guest care.
• Can lead and mentor team members with a supportive, motivating, and service-oriented approach.
• Has strong communication and interpersonal skills, creating positive interactions with guests and colleagues alike.
• Is able to observe, evaluate, and provide constructive coaching to ensure treatment consistency and luxury service standards.
• Can adapt to a dynamic environment and maintain flexibility in scheduling and treatment locations.
• Has strong organizational skills and attention to detail in maintaining operational and sanitation standards.
• Is curious and innovative, actively exploring new wellness techniques, tools, and products to enhance guest experiences.
• Is capable of maintaining professionalism, confidentiality, safety, and compliance at all times.
Physical Requirements
• Ability to work flexible hours, including weekends and holidays as required.
• Ability to stand for long periods of time and be on-site to oversee daily operations.
• Must be able to perform physical activities related to massage/body treatments including standing, bending, stretching, and repetitive motions for extended periods.Ability to provide treatments in various locations including spa treatment rooms, poolside cabanas, lounges, and wellness event spaces.
• Ability to lift and carry up to 25 pounds, and assist with light physical tasks when needed (e.g., setting up for special events or promotional displays).
Job Summary
The Area F&B Marketing Manager plays a critical role across Wyndham Grand Rio Mar and Wyndham Palmas, serving as the primary liaison between Food & Beverage operations and the Marketing team. Acting as an internal account manager, this role ensures alignment between business priorities and marketing strategy across all outlets, including Restaurants, Bars, Events, Catering & Banquets, Pools, and Recreational experiences.
This position is responsible for translating F&B objectives into clear, impactful marketing initiatives—managing intake, prioritization, and execution across promotions, digital campaigns, website, social media, photography, promotions, event ticketing, reservations, and guest communications. The role ensures consistency in brand, messaging, and guest experience while driving visibility, revenue, and engagement across both resorts.
The ideal candidate brings strong marketing experience, polished communication and presentation skills, a highly collaborative approach, and a genuine passion for creating compelling guest-facing brand and promotional experiences.
Education & Experience
• At least one year of progressive experience as a Marketing Manager in hotels, restaurants, lifestyle hospitality, or entertainment venues required.
• Bachelor’s degree in Marketing or a related field preferred but not required.
• At least one year of experience in restaurant, nightlife venue operations, bar, or entertainment-focused hospitality environments required.
• Experience developing creative briefs and Food and Beverage fact sheets required.
• Experience writing Food and Beverage marketing and promotional plans required.
• Experience creating, writing, and editing high-impact marketing content including menus, brand storytelling, promotional materials, and advertising copy required.
• Experience working with marketing agencies, creative partners, or branding firms in Puerto Rico required.
• Experience managing or coordinating ticketing and event platforms, including documentation and execution support required.
• Strong ability to craft compelling brand messaging with excellent written and verbal communication skills.
• Strong relationship-building skills with vendors, agencies, internal stakeholders, and external partners in a hospitality or lifestyle setting.
• Proven organizational and project management skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced, guest-focused environment.
Skills & Competencies
• Ability to translate culinary, beverage, and entertainment concepts into compelling narratives that reflect a premium resort brand identity.
• Working knowledge of digital marketing and social storytelling to support brand visibility and engagement across multiple platforms.
• Proven ability to work effectively across multiple departments including Food and Beverage, Culinary, Operations, Sales, and Events to ensure alignment, consistency, and successful execution of marketing initiatives.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and seasonal campaigns in a fast-paced resort environment.
• High level of detail orientation with the ability to ensure all creative outputs align with luxury brand standards, tone, and visual identity.
• Effective communicator with the ability to collaborate across departments and external partners to ensure seamless execution of initiatives.
• Passion for creating marketing initiatives that enhance the guest journey and elevate overall resort experience.
• Ability to respond quickly to changing priorities, seasonal demands, and evolving guest trends while maintaining quality and creativity.
Physical Requirements
• Long hours sometimes required.
• Prolonged periods of sitting sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Role requires frequent and extensive travel to support operational and business priorities.
Job Summary
The Area F&B Marketing Manager plays a critical role across Wyndham Grand Rio Mar and Wyndham Palmas, serving as the primary liaison between Food & Beverage operations and the Marketing team. Acting as an internal account manager, this role ensures alignment between business priorities and marketing strategy across all outlets, including Restaurants, Bars, Events, Catering & Banquets, Pools, and Recreational experiences.
This position is responsible for translating F&B objectives into clear, impactful marketing initiatives—managing intake, prioritization, and execution across promotions, digital campaigns, website, social media, photography, promotions, event ticketing, reservations, and guest communications. The role ensures consistency in brand, messaging, and guest experience while driving visibility, revenue, and engagement across both resorts.
The ideal candidate brings strong marketing experience, polished communication and presentation skills, a highly collaborative approach, and a genuine passion for creating compelling guest-facing brand and promotional experiences.
Education & Experience
• At least one year of progressive experience as a Marketing Manager in hotels, restaurants, lifestyle hospitality, or entertainment venues required.
• Bachelor’s degree in Marketing or a related field preferred but not required.
• At least one year of experience in restaurant, nightlife venue operations, bar, or entertainment-focused hospitality environments required.
• Experience developing creative briefs and Food and Beverage fact sheets required.
• Experience writing Food and Beverage marketing and promotional plans required.
• Experience creating, writing, and editing high-impact marketing content including menus, brand storytelling, promotional materials, and advertising copy required.
• Experience working with marketing agencies, creative partners, or branding firms in Puerto Rico required.
• Experience managing or coordinating ticketing and event platforms, including documentation and execution support required.
• Strong ability to craft compelling brand messaging with excellent written and verbal communication skills.
• Strong relationship-building skills with vendors, agencies, internal stakeholders, and external partners in a hospitality or lifestyle setting.
• Proven organizational and project management skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced, guest-focused environment.
Skills & Competencies
• Ability to translate culinary, beverage, and entertainment concepts into compelling narratives that reflect a premium resort brand identity.
• Working knowledge of digital marketing and social storytelling to support brand visibility and engagement across multiple platforms.
• Proven ability to work effectively across multiple departments including Food and Beverage, Culinary, Operations, Sales, and Events to ensure alignment, consistency, and successful execution of marketing initiatives.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and seasonal campaigns in a fast-paced resort environment.
• High level of detail orientation with the ability to ensure all creative outputs align with luxury brand standards, tone, and visual identity.
• Effective communicator with the ability to collaborate across departments and external partners to ensure seamless execution of initiatives.
• Passion for creating marketing initiatives that enhance the guest journey and elevate overall resort experience.
• Ability to respond quickly to changing priorities, seasonal demands, and evolving guest trends while maintaining quality and creativity.
Physical Requirements
• Long hours sometimes required.
• Prolonged periods of sitting sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Role requires frequent and extensive travel to support operational and business priorities.
Job Summary
The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed.
Education & Experience
• High School diploma or equivalent preferred.
• Experience in a hotel or a related field preferred.
Physical Requirements
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
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The Pastry Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
Education & Experience
High School diploma or equivalent and/or experience in a hotel or a related field preferred.Culinary experience required.Physical Requirements
Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Ability to withstand temperature variations both hot and cold. Read Less