Thank you for your interest in the Cabana Butler Server position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.
Job Summary
The Cabana Butler Server plays a key role in delivering an elevated, personalized poolside experience for guests in our premium cabana areas. This dynamic position combines attentive food and beverage service with exceptional guest care, creating memorable moments in a luxury resort setting. Whether offering bottle service, recommending signature drinks, or coordinating dining reservations, this team member ensures that each cabana guest feels valued, pampered, and immersed in a five-star resort experience.
Education & Experience
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a similar role in hospitality or food and beverage service preferred.
• Knowledge of cocktails, wines, and food service techniques is a plus.
• Strong customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.
Skills and Competencies
• Has the ability to maintain strong attention to detail, ensuring each cabana is perfectly set with clean linens, stocked amenities, and a visually appealing presentation.
• Can deliver exceptional guest service by responding promptly, courteously, and professionally to guest needs, preferences, and special requests in a luxury poolside setting.
• Has the ability to work collaboratively with bar staff, pool attendants, and fellow team members to ensure smooth and coordinated operations.
• Can manage time effectively and prioritize tasks to provide seamless service during high-volume periods or while attending to multiple VIP cabanas.
• Has the ability to work a flexible schedule, including weekends, holidays, and peak resort hours, to align with business and guest needs.
• Has the ability to communicate clearly, confidently, and professionally with guests and team members to foster a warm and engaging environment.
• Can maintain a positive attitude and composure while working in a fast-paced, high-demand luxury resort setting.
Physical Requirements
• Flexible and long hours are sometimes required.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.
Read LessThank you for your interest in the The Vault Cocktail Server position. While we may not be actively filling this specific role right now, we at Wyndham Grand Rio Mar are always eager to connect with talented individuals who share our passion for hospitality. By applying, you'll join our exclusive talent network, ensuring you're among the first to be considered when the right opportunity arises within our team. We believe in building lasting relationships and look forward to learning more about how your skills and aspirations align with our future needs. Together, let’s create unforgettable experiences and build a career you’ll be proud of.
Job Summary
The Vault Cocktail Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner within a dynamic and theatrical setting. This role combines traditional table service with light performance, including participation in choreographed dance routines during select service periods. The server must be energetic, engaging, and comfortable in an immersive, entertainment-driven environment. He/she is also responsible for receiving and delivering guest orders and collecting payment while maintaining the elevated atmosphere of the speakeasy concept.
Education & Experience
• High School diploma or equivalent.
• Minimum of 1 year of serving experience in restaurants or related field, experience in a luxury hospitality setting is preferred.
• Strong customer service skills.
• Fully bilingual (English and Spanish).
• Safety and Food Handling Certification.
• Valid Alcohol Training Certification (TIPS) preferred.
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.
Skills and Competencies
• Demonstrates strong presence with confidence and charisma while interacting with guests in an immersive, entertainment-driven environment.
• Comfortable participating in choreographed group movements or light dance routines, contributing to the unique atmosphere of the outlet.
• Able to maintain character, energy, and mood throughout service, supporting a consistent and engaging speakeasy-style experience.
• Exhibits a high level of attention to detail, ensuring every food and beverage is served with precision, correct presentation, and in line with luxury brand standards.
• Maintains elegant and composed movement while transporting trays of cocktails and food through dynamic, high-traffic areas.
• Demonstrates time management and multitasking abilities to ensure timely delivery of orders during high-volume or performance-heavy service periods.
• Communicates clearly and professionally with both guests and team members, offering engaging and informed service while supporting the outlet’s immersive storytelling.
• Understands the menu offerings in depth, including ingredients, pairings, and guest preferences, to anticipate needs and enhance the overall guest experience.
• Can apply knowledge of luxury service standards (e.g., Forbes Travel Guide, AAA Diamond Ratings), delivering service that reflects poise, polish, and personalized hospitality.
Physical Requirements
• Flexible and long hours are sometimes required.
• Must be able to stand or walk for an entire shift.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.
Read LessJob Summary
The Cage Cashier, which may also be referred to as Front Window Cashier, Fill Bank Cashier or Marker Bank Cashier, is responsible for controlling his/her individual bankroll during their assigned shift. He/She also prepares the summary of all receipts and disbursements made during the shift.
Education & Experience
• High School diploma or equivalent
• Bilingual (English and Spanish) required
• Must be licensed by Puerto Rico Tourism Company
• Knowledge of casino rules, regulations and procedures, preferred
• Previous cashier or bank teller experience preferred
• Computer literate
Physical Requirements
• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Flexible and long hours sometimes required.
Read LessJob Summary
The Food & Beverage Attendant is responsible for providing excellent service to guests in all food and beverage outlets, including accepting payment, preparing and serving items according to the menu, and maintaining a clean and organized outlet. This role ensures guests enjoy a memorable dining experience through attentive, friendly, and professional service.
Education & Experience
• High school graduate required, college coursework in Hospitality, Culinary Arts, or related field preferred.
• Fully bilingual (English/Spanish).
• Previous experience in food and beverage service, retail, or hospitality preferred.
• Familiarity with point-of-sale (POS) systems or food service software is a plus Micros system knowledge preferred.
• Able to work a flexible schedule including weekends and holidays.
• Safety and Food Handling Certification.
• Valid Health Certificate (including throat culture results) as required by the Puerto Rico Department of Health.
Skills and Competencies
• Can deliver exceptional guest service, responding promptly, courteously, and professionally to guest needs and requests.
• Has the ability to work collaboratively with others communicating effectively to support smooth and efficient operations.
• Can manage time effectively and prioritize tasks, ensuring all responsibilities are completed promptly during high-volume service periods.
• Has the ability to work a flexible schedule, including availability on weekends and holidays, to accommodate the needs of the restaurant during peak times.
• Can proactively identify and address cleanliness or organization issues to maintain a polished and inviting environment.
Physical Requirements
• Flexible and long hours sometimes required.
• Routinely required to bend, stoop, stand, and walk for extended periods.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Must have the physical stamina and ability to work efficiently in a fast-paced, high-traffic environment.
Read LessJob Summary
The Pastry Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
Education & Experience
High School diploma or equivalent and/or experience in a hotel or a related field preferred.Culinary experience required.Physical Requirements
Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Ability to withstand temperature variations both hot and cold. Read LessJob Summary
The Outdoor Restaurant Manager is responsible for coordinating, supervising and directing all aspects of one F&B outlet operations, while maintaining a profitable F&B outlet and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Education & Experience
• At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
• High school diploma required.
• Must be fluent in both Spanish and English. This includes verbal and written communication.
• Strong background in delivering high-quality service with a cordial, friendly, and family-oriented approach to guest interactions.
Physical Requirements
• Ability to stand for extended hours.
• The ability to work through long shifts.
• Ability to work effectively in a loud, crowded setting.
• Must be able to work outdoors, in all weather conditions, including heat, direct sunlight, rain, wind, and cold.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Read LessJob Summary
The Lounge & Beverage Manager is responsible for coordinating and supervising all aspects of bar operations, beverage outlets and bar entertainment, while maintaining a profitable operation, high service standards and high-quality products. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Education & Experience
• At least 2 years of progressive experience in hotel or a related field.
• High school diploma required.
• College course work in related field helpful.
• Fluent in English, Spanish languages required.
• Previous bar supervisory responsibility required.
• Must have knowledge of F&B preparation techniques, health department rules, liquor laws and regulations.
Physical Requirements
• Long hours are sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to
lift, carry, push, pull or otherwise move objects.
Job Summary
Directs Service Request, Front Office and Bell Services in order to maximize the rooms and telephone revenue and to ensure that the hotel guests leave with a memorable experience. Responsible of the overall hotel guest experience ensuring that the hotel standards are followed with each guest.
Education & Experience
High school graduate. Bachelor's degree in hotel management or related field preferredFully bilingual (English and Spanish). Previous experience working in a management position in a hotel/resort or related industry.Previous experience in same position preferred. Customer service oriented.Knowledge of Guest Services operations and overall knowledge of resort operations.Able to work rotating shifts, weekends and holidays.Physical requirements
Able to stand and walk for long periods of time.Able to work in front of a computer terminal for long periods of time.Able to move heavy objects.Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Read LessJob Summary
The Wyndham Grand Rio Mar Recreation manager plays a vital role within the resort property. This position is the guide and most visible role on property, and an ambassador for all guest Activity Experiences at the Resort. This position will be an expert on the resort geographical location, and will facilitate Resort Guest Activities, including Entertainment Dining Events, Beach and Pool, Sports, Ocean Sports, Nature/ Beach Tours, Kids Activities, Cultural/ Geographical Activities. This position will require an energetic, creative, talented individual with previous resort/ cruise ship experience, extraordinary, polished presentation skills, collaborative team spirit approach, and a strong passion for Guest Satisfaction.
Education & Experience
• Previous Tour/ Cruise or Recreation & Activity management experience required
• At least 2-5 years, with extensive experience programming guest activities for a large resort/ cruise operation.
• Bachelor’s Degree preferred but not required.
• CPR training required.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
• Must be fluent in both Spanish and English. This includes verbal and written communication.
• Strong background in delivering high-quality service with a cordial, friendly, and family-oriented approach to guest interactions.
• Computer literate.
Physical Requirements
• Ability to stand and walk for extended hours.
• The ability to work through long shifts.
• Ability to work effectively in a loud, crowded setting.
• Must be able to work outdoors, in all weather conditions, including heat, direct sunlight, rain, wind, and cold.
• Medium to high work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Read LessJob Summary
The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space.
Education & Experience
• High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
Physical Requirements
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
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