Job DescriptionJob Description

Customer Service Representative (CSR) - High Volume Call Center - Full Time!
Join the NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office!

Are you someone who provides service with a smile?
Do you enjoy working with people and building rapport?
Are you looking for a career with a growing company with many advancement opportunities?

Then come join our team!

FULL TIME - HOURLY - In-Office position in our lovely Lancaster PA Branch location.

Must have schedule flexibility as this position usually works a few rotating evenings (NOT OVERNIGHT) and day-shift Weekends.

BI-LINGUAL A PLUS!!!

THIS IS NOT A REMOTE POSITION - LOCAL CANDIDATES ONLY PLEASE

Neffsville Plumbing & Heating is looking for friendly and enthusiastic Customer Service Representatives (CSR) to convert incoming service requests into booked appointments for field technicians. This position is the first line of communication for existing and new customers and serves a key role in establishing and building customer relationships and providing a positive impression of the company and the services provided. This full-time position requires schedule flexibility and includes some pre-scheduled nights and weekend shift work.

THIS IS NOT A REMOTE POSITION - LOCAL CANDIDATES ONLY PLEASE

NEFFSVILLE PLUMBING & HEATING is a member of the MASTER TRADES GROUP - Join our growing family!

Essential Job Functions:

Quickly and efficiently answer and handle high-volume customer calls each shiftConveys a positive impression of the company while establishing and building long-term customer relationshipsSuccessfully converts customer requests (calls and internet) for service into booked appointments that meet or exceed the customer’s expectationsCorrectly addresses customer needs by quickly identifying the best path to resolution, and taking actionAccurately collects and enters all necessary customer information into the day service databaseContributes to the department and company's success by meeting and exceeding all performance objectivesMaintains performance proficiency by staying current on all updates and process changesProactively identify areas for process change to improve customer-handling proceduresAccurately collects and enters all necessary customer information into the service databaseCommunicates effectively and collaborates with all internal departments to satisfy customer needsFollows up with customers to ensure completion of and overall satisfaction with the service providedContributes to the department and company's success by meeting and exceeding all performance objectivesMaintains proficiency of performance by staying current on all updates and process changesProactively identify areas for process change to improve customer-handling procedures

Qualifications:

A positive, friendly, and helpful demeanorA self-starter who will thrive working independently and on a teamGood listener, empathetic, and customer focusedProblem-solving with the ability to prioritizeMinimum 3 + years of customer service/ call center experience.Bilingual Spanish a plusOrganizedAbility to multi-task with attention to detailProficiency with computers, especially Microsoft Office softwareDelivering exceptional customer service through inbound, outbound calling, and email.Selling principlesBasic business math and calculationsGeneral office practices and proceduresBasic methods and practices of financial and general record keepingTelephone sales experience in a Service environment is highly preferred

Experience/Education:

High School Diploma or equivalent required, associates and college degrees preferred.

Compensation:

$16.00-$18.00/hr

Benefits:

Competitive Dental, Vision, and Healthcare Plans401(k) matchingShort-Term and Long-Term DisabilityLife InsurancePTOPaid HolidaysEmployee Assistance Program (EAP)

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

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Job DescriptionJob Description

Job Title: Bilingual Insurance Customer Service Representative (Spanish) Base + Commission State Farm

Job Description:

Join a top-performing State Farm agency! We are seeking a Bilingual (Spanish/English) Licensed Insurance Customer Service Representative to support client relationships, policy management, and insurance sales support. If you are an experienced, licensed professional who is self-motivated and passionate about customer care, we want to hear from you.

This position offers competitive base pay, commissions, paid time off, and long-term career growth in the insurance industry.

Responsibilities Include:

Build lasting relationships with policyholders and prospects

Provide outstanding customer service by phone, email, and in person

Support clients with insurance quotes, policy changes, billing questions, claims assistance, and coverage education

Conduct needs-based policy reviews to identify gaps in coverage

Help retain and grow the agencys book of business through professional, reliable service

Schedule appointments, manage follow-ups, and maintain organized client records

Collaborate with the agency team to achieve goals and deliver a positive customer experience

What We Offer:

Base salary plus uncapped commission

Paid Time Off (vacation, personal, and sick days)

SIMPLE IRA Retirement Plan

Career growth opportunities within the agency

Valuable hands-on experience with a trusted insurance brand

A supportive, team-oriented work environment

Qualifications:

Bilingual in Spanish and English (required)

Active Property & Casualty Insurance License (required)

Life & Health License (preferred but not required)

Minimum 1 year of experience in insurance customer service, insurance sales, or as an insurance account representative

Strong verbal and written communication skills

Ability to multitask and stay organized in a fast-paced environment

Team-oriented and proactive in problem-solving

Dedicated to customer satisfaction and continuous learning

Familiarity with agency management software and general computer proficiency

About Us:
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Our team members work directly with the agent to serve customers and help grow the business through value-driven service, sales, and support.

Apply Today:
If you're ready for a rewarding insurance career with long-term potential, submit your resume now. We will contact qualified candidates for the next step in the hiring process.

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Job DescriptionJob Description

Apply Here: https://secure.onehcm.com/ta/4GENLLC.jobs?ShowJob=604126341&TrackId=ZipRecruiter

We are seeking motivated and talented professionals to join our team. We have several positions open that play a crucial part in the smooth and efficient operation of our trucking services. The ideal candidates should be energetic, eager to learn and open to new challenges!

 

Qualifications:

Previous experience in trucking is a plus but not required.Strong organizational and multitasking skills.Excellent communication with internal and external customers.Problem-solving mindset with a proactive approach.Familiarity with trucking software and Microsoft Office.

 

If you thrive in a fast-paced and dynamic environment, we invite you to apply to be considered for one of multiple exciting opportunities.

 

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Job DescriptionJob Description

New Business Report Associate & Coordinator

Oakbrook, IL 8am-5pm Onsite

Overview of Responsibilities

Review, update and follow up on New Business pending reports.

EBRM generates daily and weekly pending business reports on all carriers we work with.

For each report the associate will obtain status from the carrier, update internal systems and provide agent with status of their business.

These reports include:

Group New Business Group UnderwritingQuotesIndividualMedicare SupplementMedicare RxContracting

The associate will train to maintain all receipt logs for the company

Associate will also be cross trained in other new business processing duties as needed to support new business staff during peak seasons.

Additional Skills and Requirements

High school diploma required; advanced education preferred. Demonstrate high levels of accuracy and maintain consistent quality performance. Excellent written and verbal communication skills. Excellent planning, organizational, and time management skills. High level proficiency in computer systems, office software, and data entry. Analytical and problem-solving abilities with a strong focus on attention to detail. Ability to multitask and work effectively under pressure. Participation in continued education and professional development programs as required for career advancement.

Working Conditions:

While this position allows for remote work, there may be occasional in-office attendance for meetings, team collaborations, and other essential activities.    During training this is an in-office position. After a 90-day initial training period the associate will be evaluated to transition to our current in office/remote work schedule.Full-time, Monday to Friday, with overtime during peak periods, holidays, and weekends may be needed as requested by management.

Compensation

Hourly Range: $18.49 - $24.66 per hourActual compensation may vary from posting based on work experience, education, and/or skill level.* The hourly or salary range is the range Warner Pacific in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.We offer a range of market-competitive benefits that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance.As an organization that values diversity of backgrounds, experiences, thoughts, and education levels, we know that an amazing candidate may not have all the qualifications that are listed above. Warner does not want to miss out on excellent candidates. If you believe you would be able to leverage your skills and strengths to meet our “Duties & Responsibilities” section, please apply! We look forward to hearing from you!

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Job DescriptionJob Description

YMCA of Greater Hartford Job Description

Job Title: Member Services Representative

FLSA Status: Non-Exempt Job Grade:

Primary Department: Membership

Reports to: Membership Director

Revision Date: 12/04/2024 Leadership Level: Leader

The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.

POSITION SUMMARY:

Under the guidance of the Membership Director, the Member Service Representatives will be responsible for effective and efficient contact between members and staff. The Member Services Representatives will deliver exceptional service to YMCA members, potential members, and guests. Will assist with membership and program sales, handle telephone calls, regulate lobby traffic, provide all membership and program information, and know and execute policies and procedures.

ESSENTIAL FUNCTIONS:

Scans all membership ID cards.Handle day-to-day operations of the front desk (phone calls, membership communications, emails, memberships, registrations, deposits, etc).Possess a strong understanding of all programs, activities and services, with the ability to provide members detailed, accurate and timely information regarding schedules, costs, programs and facility information.Strive to be an expert in Daxko and be able to function and operate the program effectively during high traffic periods.Accurately input membership and program registrations into Daxko and be able to process the associated dues and/or fees.Collect and process scholarship applications and be able to recognize pertinent paperwork.Answer phones in a politely, professional manner, ensuring calls are routed to the appropriate departments and messages are accurate and given to the intended person.Participate in all member retention programs, strategies, promotional efforts, and fundraising campaigns.Open and close the facility according to established procedures.Handle emergencies as they arise. Complete incident reports as required. Assist in the training and development of new Membership Service Representatives staff - as needed and/or requested.Assist in maintaining branch cleanliness, appearance and safety through periodic rounds using established procedures.Take responsibility at the beginning of the shift to check the staff communication log for daily updates, verify cash, check that member communication materials are stocked and work area is orderly and neat.Communicate pertinent information with the Membership Director and/or Executive Director Adhere to and enforce all YMCA policies and procedures; also ensure that members are aware of policies and procedures that apply to members. Maintain privacy requirements by not sharing personal, financial or credit information about members including but not limited to, phone numbers, addresses, program participation, financial information or personal situations.Attend all required staff meetings and trainings.Handle additional tasks as they are needed.

QUALIFICATIONS:

Excellent interpersonal and problem solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales or related experience. Basic knowledge of computers. Basic mathematical skills and able to handle

PHYSICAL REQUIREMENT:

Ability to walk, stand, and sit (including on the floor) for long periods of time.Must be able to lift up to 50 pounds in weight.Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency

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Job DescriptionJob Description

Your Opportunity to Shine in Hospitality!

Primary Objective:
As our Sales Group Coordinator you’ll play a vital role in supporting our dynamic Sales Team. You’ll help drive success by managing all facets of group room blocks and essential customer data, creating engaging flyers, producing timely reports, and coordinating across departments to keep everything running smoothly. You’ll also be the friendly voice on the other end of the line, making a lasting first impression and helping kick-start the sales journey for our guests. Most importantly, you’ll embody our commitment to CARE — creating positive connections and providing exceptional service from the very first interaction.

What You’ll Do:

· Coordinate and manage group room blocks from the initial contract through departure.

· Enter and maintain group bookings in the system (Delphi.fdc, OnQ R&I, and PEP)

· Communicate with clients to gather rooming lists, special requests, arrival/departure details, and changes.

· Monitor room block pickup and release unused inventory by cutoff dates.

· Generate and distribute group resumes as needed.

· Work closely with Front Office and Reservations teams to ensure accurate room assignments and billing.

· Handle group guest inquiries regarding reservations, changes, and special needs.

· Review group bills for accuracy and assist with resolving billing disputes.

· Prepare reports on group pickup, attrition, and other relevant metrics.

· Provide administrative support to the Sales team as needed.

• Greet clients warmly and answer incoming calls with professionalism and courtesy
• Maintain a neat, welcoming office environment and present yourself with professional polish
• Keep sales files organized, up-to-date, and easy to navigate
• Generate and distribute daily, weekly, and monthly sales and pickup reports
• Assist with creating visually appealing sales materials and presentations
• Respond promptly to inquiries via phone, email, and at events or tradeshows
• Collaborate effectively with all hotel departments to ensure seamless communication
• Support social media efforts by gathering property content, posting weekly, and exploring collaboration opportunities
• Take on special projects and other duties as needed with a proactive mindset

What We’re Looking For:

• Friendly, positive, and guest-focused attitude
• Strong organizational skills and attention to detail
• Excellent written and verbal communication
• Previous administrative office experience required; hotel background preferred
• Familiarity with Hilton systems, specifically PEP a big plus
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) as well as Canva

Physical Requirements & Work Environment:

This role may involve sitting, standing, walking, and lifting (up to 25 lbs). Occasional trips up and down stairs and exposure to outdoor conditions may occur. A moderate noise level is typical of the work environment.

Why Join Us?
We’re more than just a hotel — we’re a team that believes in teamwork, personal growth, and delivering exceptional experiences. If you’re detail-oriented, people-driven, and excited about hospitality, we’d love to welcome you to the team!

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Bartell Hotels is an equal opportunity employer.

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Job DescriptionJob DescriptionCustomer Service Manager – Call Center | $65K–$75KGreater New Haven area | Full-Time | Direct Hire
Looking for a leadership role where your team makes a real difference in the customer experience? We’re hiring a Customer Service Manager for a growing call center team that handles all things customer—from inbound calls and emails to inside sales.
What You'll Do:Lead a small, dedicated team responsible for customer service and inside salesOversee daily call center operations—inbound onlyPrepare the team for the busy season starting in September, including training seasonal supportEnsure customers get fast, friendly service across all touchpoints: phone, email, and order supportCoach and develop staff to hit service benchmarks and build customer loyaltyAbout the Role:Salary: $65,000 – $75,000Direct hire opportunity with a reputable and stable companyLead a tight-knit team with the flexibility to scale up during high-volume seasonsYou'll be the go-to person for workflow, escalation support, and team performanceWhat You Bring:Previous call center or customer service management experience (inbound focus)Strong leadership and coaching abilityComfort managing seasonal hiring/training needsTech-savvy with customer systems and order entry platformsAble to thrive in a fast-paced, customer-focused environmentInterviews happening now! Apply today to be part of a team that values great service and great people.
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws. Read Less

Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 3294 Poplar Avenue, Memphis, TN, is the perfect position for you! 

You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! 

Pay:   / hour + Bonus & Commission Pay!

Rewards for YOU: 
Competitive Hourly Pay  Incentive/Commission Pay DailyPay. Get paid daily! Flexible Scheduling; Morning & Evening Shifts Available Tuition Reimbursement Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!  
 
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!  ResponsibilitiesWelcome and engage with customers in a warm, friendly manner Engage customers while selling and promoting our Unlimited Wash Club  Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Maintain all aspects of the site to ensure it runs beautifully Required Skills18 years of age or older  Positive attitude  Ability to work flexible hours including weekends and holidays 
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Job DescriptionJob DescriptionAbout the Company

Our client is a marketing technology company revolutionizing the e-commerce landscape. They offer an innovative AI-powered omnichannel marketing hub that empowers online retail and DTC brands to achieve unprecedented success by seamlessly integrating customer data, marketing automation, and advanced analytics. Founded by seasoned entrepreneurs with over 20 years of experience in the martech industry, our client has rapidly gained traction, attracting 1,000+ satisfied customers.

The Mission

Our client is on a mission to transform e-commerce marketing through their next-generation AI-powered platform. They empower businesses to launch highly personalized marketing campaigns with unprecedented speed and efficiency. Their goal is to help companies slash marketing routines by 80% while reducing martech costs by up to 50%, all while delivering superior results through white-glove service.

The Opportunity

As a Customer Success Manager, you’ll play a pivotal role in managing the full post-sales customer lifecycle—from seamless onboarding to long-term retention—across the company’s portfolio of innovative clients. You'll lead with strategy, data insights, and a consultative approach to ensure customers fully realize the value of the platform and exceed their business goals.

What You'll Do

Own the complete post-sales customer journey: onboard 1–2 new eCommerce customers monthly and manage their professional development through best-in-class training, adoption consulting, and retention support

Maintain a portfolio of 16–24 clients, representing $300,000–$700,000 in ARR

Lead strategic sessions and quarterly business reviews (QBRs) with VP/C-level stakeholders

Set up and optimize marketing workflows: email/SMS campaigns, flows, website & mobile personalization, loyalty programs, product recommendations

Implement integrations using tools like Zapier or APIs, data mapping, and event-based triggers

Monitor and improve key performance indicators such as retention, conversion rate, AOV, email/SMS effectiveness, and campaign ROI

Partner cross-functionally with product and process teams to bring the customer voice into continuous improvement

What You Bring

3+ years of experience in client-facing or customer success roles at SaaS or MarTech company

Basic knowledge in HTML/CSS and familiarity with automation/integration tools like Zapier, APIs, and data mapping, event-based triggers

Comfortable working with performance data, ability to track and explain metrics like conversion rates, AOV, retention, and A/B test results

Clear, direct communication skills and a preference for feedback-oriented, open dialogue

Bonus: Experience with platforms like Klaviyo, Iterable, Braze, Nosto, or Rebuy

Key Success Drivers

Commitment to high-touch, in-depth support and genuine passion for client success

Hands-on problem-solving mindset and proactive approach

Thrives in fast-moving settings with full ownership and accountability

Highly client-focused, collaborative, and responsive to feedback

Values transparency, innovation, and continuous personal growth

Why Join?

OTE (On-Target Earnings): $100,000–$120,000 (70/30 split)

Full-time, remote-first role with flexible hours

401(k) with 3% match

Comprehensive medical benefits: health, dental, and dependent coverage

Unlimited PTO and full remote for work-life balance

Proven product-market fit with 1,000+ satisfied clients (e.g., L'Oréal, Panasonic, Crocs, Under Armour)

Supportive, non-micromanagement environment with tailored coaching and guidance

Opportunity to represent a product with exceptional customer retention (5-year LTV)

Chance to make a significant impact and earnings in a hyper-growth AI & Martech market

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Compensation Range: $100K - $120K

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Job DescriptionJob DescriptionAbout the Company

Our client is a marketing technology company revolutionizing the e-commerce landscape. They offer an innovative AI-powered omnichannel marketing hub that empowers online retail and DTC brands to achieve unprecedented success by seamlessly integrating customer data, marketing automation, and advanced analytics. Founded by seasoned entrepreneurs with over 20 years of experience in the martech industry, our client has rapidly gained traction, attracting 1,000+ satisfied customers.

The Mission

Our client is on a mission to transform e-commerce marketing through their next-generation AI-powered platform. They empower businesses to launch highly personalized marketing campaigns with unprecedented speed and efficiency. Their goal is to help companies slash marketing routines by 80% while reducing martech costs by up to 50%, all while delivering superior results through white-glove service.

The Opportunity

As a Customer Success Manager, you’ll play a pivotal role in managing the full post-sales customer lifecycle—from seamless onboarding to long-term retention—across the company’s portfolio of innovative clients. You'll lead with strategy, data insights, and a consultative approach to ensure customers fully realize the value of the platform and exceed their business goals.

What You'll Do

Own the complete post-sales customer journey: onboard 1–2 new eCommerce customers monthly and manage their professional development through best-in-class training, adoption consulting, and retention support

Maintain a portfolio of 16–24 clients, representing $300,000–$700,000 in ARR

Lead strategic sessions and quarterly business reviews (QBRs) with VP/C-level stakeholders

Set up and optimize marketing workflows: email/SMS campaigns, flows, website & mobile personalization, loyalty programs, product recommendations

Implement integrations using tools like Zapier or APIs, data mapping, and event-based triggers

Monitor and improve key performance indicators such as retention, conversion rate, AOV, email/SMS effectiveness, and campaign ROI

Partner cross-functionally with product and process teams to bring the customer voice into continuous improvement

What You Bring

3+ years of experience in client-facing or customer success roles at SaaS or MarTech company

Basic knowledge in HTML/CSS and familiarity with automation/integration tools like Zapier, APIs, and data mapping, event-based triggers

Comfortable working with performance data, ability to track and explain metrics like conversion rates, AOV, retention, and A/B test results

Clear, direct communication skills and a preference for feedback-oriented, open dialogue

Bonus: Experience with platforms like Klaviyo, Iterable, Braze, Nosto, or Rebuy

Key Success Drivers

Commitment to high-touch, in-depth support and genuine passion for client success

Hands-on problem-solving mindset and proactive approach

Thrives in fast-moving settings with full ownership and accountability

Highly client-focused, collaborative, and responsive to feedback

Values transparency, innovation, and continuous personal growth

Why Join?

OTE (On-Target Earnings): $100,000–$120,000 (70/30 split)

Full-time, remote-first role with flexible hours

401(k) with 3% match

Comprehensive medical benefits: health, dental, and dependent coverage

Unlimited PTO and full remote for work-life balance

Proven product-market fit with 1,000+ satisfied clients (e.g., L'Oréal, Panasonic, Crocs, Under Armour)

Supportive, non-micromanagement environment with tailored coaching and guidance

Opportunity to represent a product with exceptional customer retention (5-year LTV)

Chance to make a significant impact and earnings in a hyper-growth AI & Martech market

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Compensation Range: $100K - $120K

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Job DescriptionJob DescriptionAbout the Company

Our client is a marketing technology company revolutionizing the e-commerce landscape. They offer an innovative AI-powered omnichannel marketing hub that empowers online retail and DTC brands to achieve unprecedented success by seamlessly integrating customer data, marketing automation, and advanced analytics. Founded by seasoned entrepreneurs with over 20 years of experience in the martech industry, our client has rapidly gained traction, attracting 1,000+ satisfied customers.

The Mission

Our client is on a mission to transform e-commerce marketing through their next-generation AI-powered platform. They empower businesses to launch highly personalized marketing campaigns with unprecedented speed and efficiency. Their goal is to help companies slash marketing routines by 80% while reducing martech costs by up to 50%, all while delivering superior results through white-glove service.

The Opportunity

As a Customer Success Manager, you’ll play a pivotal role in managing the full post-sales customer lifecycle—from seamless onboarding to long-term retention—across the company’s portfolio of innovative clients. You'll lead with strategy, data insights, and a consultative approach to ensure customers fully realize the value of the platform and exceed their business goals.

What You'll Do

Own the complete post-sales customer journey: onboard 1–2 new eCommerce customers monthly and manage their professional development through best-in-class training, adoption consulting, and retention support

Maintain a portfolio of 16–24 clients, representing $300,000–$700,000 in ARR

Lead strategic sessions and quarterly business reviews (QBRs) with VP/C-level stakeholders

Set up and optimize marketing workflows: email/SMS campaigns, flows, website & mobile personalization, loyalty programs, product recommendations

Implement integrations using tools like Zapier or APIs, data mapping, and event-based triggers

Monitor and improve key performance indicators such as retention, conversion rate, AOV, email/SMS effectiveness, and campaign ROI

Partner cross-functionally with product and process teams to bring the customer voice into continuous improvement

What You Bring

3+ years of experience in client-facing or customer success roles at SaaS or MarTech company

Basic knowledge in HTML/CSS and familiarity with automation/integration tools like Zapier, APIs, and data mapping, event-based triggers

Comfortable working with performance data, ability to track and explain metrics like conversion rates, AOV, retention, and A/B test results

Clear, direct communication skills and a preference for feedback-oriented, open dialogue

Bonus: Experience with platforms like Klaviyo, Iterable, Braze, Nosto, or Rebuy

Key Success Drivers

Commitment to high-touch, in-depth support and genuine passion for client success

Hands-on problem-solving mindset and proactive approach

Thrives in fast-moving settings with full ownership and accountability

Highly client-focused, collaborative, and responsive to feedback

Values transparency, innovation, and continuous personal growth

Why Join?

OTE (On-Target Earnings): $100,000–$120,000 (70/30 split)

Full-time, remote-first role with flexible hours

401(k) with 3% match

Comprehensive medical benefits: health, dental, and dependent coverage

Unlimited PTO and full remote for work-life balance

Proven product-market fit with 1,000+ satisfied clients (e.g., L'Oréal, Panasonic, Crocs, Under Armour)

Supportive, non-micromanagement environment with tailored coaching and guidance

Opportunity to represent a product with exceptional customer retention (5-year LTV)

Chance to make a significant impact and earnings in a hyper-growth AI & Martech market

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Compensation Range: $100K - $120K

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Job DescriptionJob Description

Job Title: Bilingual Insurance Customer Service Representative (Spanish) – Base + Commission – State Farm

Job Description:

Join a top-performing State Farm agency! We are seeking a Bilingual (Spanish/English) Licensed Insurance Customer Service Representative to support client relationships, policy management, and insurance sales support. If you are an experienced, licensed professional who is self-motivated and passionate about customer care, we want to hear from you.

This position offers competitive base pay, commissions, paid time off, and long-term career growth in the insurance industry.

Responsibilities Include:

Build lasting relationships with policyholders and prospects

Provide outstanding customer service by phone, email, and in person

Support clients with insurance quotes, policy changes, billing questions, claims assistance, and coverage education

Conduct needs-based policy reviews to identify gaps in coverage

Help retain and grow the agency’s book of business through professional, reliable service

Schedule appointments, manage follow-ups, and maintain organized client records

Collaborate with the agency team to achieve goals and deliver a positive customer experience

What We Offer:

Base salary plus uncapped commission

Paid Time Off (vacation, personal, and sick days)

SIMPLE IRA Retirement Plan

Career growth opportunities within the agency

Valuable hands-on experience with a trusted insurance brand

A supportive, team-oriented work environment

Qualifications:

Bilingual in Spanish and English (required)

Active Property & Casualty Insurance License (required)

Life & Health License (preferred but not required)

Minimum 1 year of experience in insurance customer service, insurance sales, or as an insurance account representative

Strong verbal and written communication skills

Ability to multitask and stay organized in a fast-paced environment

Team-oriented and proactive in problem-solving

Dedicated to customer satisfaction and continuous learning

Familiarity with agency management software and general computer proficiency

About Us:
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Our team members work directly with the agent to serve customers and help grow the business through value-driven service, sales, and support.

Apply Today:
If you're ready for a rewarding insurance career with long-term potential, submit your resume now. We will contact qualified candidates for the next step in the hiring process.

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Job DescriptionJob Description

At Owl, we believe the best partnerships are rooted in deep understanding, honest collaboration, and actionable insights. We're looking for a strategic, analytical, and presentation-savvy Partner Success Lead ready to step into a high-impact role. You’ll work at the intersection of data, product, and relationships ensuring our partners realize value and feel understood every step of the way.

Our partners are top insurance companies across North America, achieving remarkable results through our AI-powered platform. We are on a mission to integrate state-of-the-art ML and NLP methods to transform this traditionally manual activity into scalable processes.

We are committed to transforming the insurance landscape. With the support of a successful $30M Series B funding round in 2021, we are backed by top-tier VCs and led by experienced founders who have steered previous companies to successful exits.

Partnership Strategy & InsightsTranslate complex datasets into clear, compelling narratives that help partners make informed decisionsCraft high-impact slide decks that connect data, insights, and strategy into a story that inspires actionAlign Owl’s solutions with partner goals by identifying where we can drive measurable outcomes (not just deliverables)Help partners see around corners by anticipating challenges and proactively sharing insightsOnboarding & ActivationOwn the onboarding and implementation journey tailoring each step to partner needs to maximize time-to-value and ROICollaborate with Product and Engineering to customize workflows and product integrations based on real-world partner use casesBuild repeatable, scalable onboarding playbooks that are rooted in feedback, metrics, and constant iterationRetention & GrowthSupport renewal and expansion conversations by identifying where data reveals growth opportunitiesProactively surface upsell pathways through insights, usage trends, and alignment with partner goalsCollaborate with Sales on long-term partnership strategies with a data-informed lensInternal Collaboration & InfluenceBe the voice of our partners bringing feedback, product needs, and growth opportunities to internal teamsIdentify trends in partner usage, sentiment, and outcomes and translate them into recommendations for product and GTM teamsBuild, test, and evolve internal success frameworks, processes, and best practices

Requirements

3–5 years of experience in Customer/Partner Success, Account Strategy, or Implementation ideally in SaaS, data products, or insuranceStrong analytical and storytelling skills: you can go from messy spreadsheet to boardroom slide deck with confidenceComfort working with enterprise partnerships and executive stakeholdersA consulting mindset: you ask sharp questions, simplify complexity, and think in terms of impactOperational know-how: you’re comfortable with tools like Salesforce, Jira, and product-led engagement platformsStrategic curiosity: you're energized by solving problems, finding insights in ambiguity, and spotting the next opportunityA true partnership-first mentality: you view your work as collaborative, not transactional

Benefits

Why Join Owl?Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada.Benefits at a GlanceMedical Coverage: 100% paid medical, dental, and vision from the 1st of the month after your start date, plus disability and life insurance options.Wellness Perks: $100/month for health, wellness, or professional development, alongside an Employee Assistance Program and FSA options.Financial Security: 100% employer-matched 401k (up to 3% base salary) and equity options with 4-year vesting.Rest & Recharge: 20 vacation days, 5 personal/sick days, and 10 recognized public holidays. Read Less

Job DescriptionJob Description

Our client, Grasshopper, is hiring a Full Time, Customer Service Representative to join their growing team!

What We're Searching For

Would you like to be a part of a close-knit and well performing team? At Grasshopper, our Customer Service Representative position will contribute to the smooth operations of a busy office setting.

As we continue to expand our lawn care business, we are looking for an individual who will be responsible for the day-to-day office duties; to include traditional clerical responsibilities such as answering phones and operating office equipment, as well as addressing potential questions and concerns with customers and our field techs.

While this position does require moderate technology aptitude, experience with typing and data entry, and adequate knowledge of the Internet, Outlook, Word, and Excel, we will train you on how to use our custom software program designed specifically for lawn care companies.

Your role will require you to display solid customer service and organizational skills. We like to provide a culture where our team is respectful of one another, can depend on one another, and can present professional attitudes toward one another, all in a comfortable and considerate environment.

Job responsibilities include:

Scheduling and optimizing all service technicians' daily routesTraining on and successfully utilizing the industry's leading software program, Service Assistant (ongoing training and updates will take place quarterly)Entering production data into our computer systemWorking alongside established and experienced crew and staff symbioticallyDesigning and editing postcard adsTroubleshooting and updating electronic tablets used by techniciansAnswering phonesKeeping up in a fast-paced environment throughout the growing seasonOrdering inventory for all office supplies

Benefits:

Benefits:

The Perks

Competitive compensation package including health, dental, vision, retirement plan, and PTO. We also host bi-weekly company pizza parties, holiday gatherings, and other impromptu functions just to mix up the work week a little bit.

The work schedule is Monday to Friday from 8am to 5pm.

Education and Experience

High School Diploma or equivalentMinimum of 1 year of experience in an office or customer service environment preferred

Apply here directly or visit www.grasshopperlawns.com to submit an application and learn more!

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Job DescriptionJob Description

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.

A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs.

Responsibilities:

Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction. Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components. Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests.Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services.Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation.The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage.Utilize debugging protocols and processes. Troubleshoot problems and issues identified by customers and implement corrective actions quickly.Facilitate equipment returns, deployments, unboxing, inventorying, and verification.Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment.Stand and move throughout the work area for prolonged periods.

Locations: Onsite Lt. Col. Luke Weathers, Jr. VA Medical Center - Memphis, TN

Travel:

A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks. Overtime is not authorized for any work to include this surge capacity.For work related travel, employees will pay for expense out-of-pocket and submit an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location.

Health Requirements:

This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations.

Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella.Testing requirements may include Tuberculosis.

Requirements

Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education.2+ years of experience in IT Technical Support, Help Desk or System Administration. Candidates must be able to meet the physical requirements outlined in the job description.

Preferred:

Experience in conducting routine system administration tasks and logging data in system admin logsKnowledge on a number of debugging protocols and processesAdept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment

Clearance requirement:

US Citizen or Green card holderWilling and able to get a Public Trust Suitability clearanceMust meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documentsIf you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

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Job DescriptionJob Description

Access Services is hiring a Treatment Court Specialist for our Justice Related Services program. This individual will bring their passion for advocacy and supporting those with mental health needs to the lives of individuals in Bucks County with a mental health diagnosis who are currently involved in the legal system at Bucks County Treatment Courts. Learn more about the work of JRS: Justice Related Services.

Watch a video and learn about the work we do here: Advocacy with JRS.

Why become a Treatment Court Specialist with Justice Related Services?

In this role, you will organize and coordinate services for adults with a mental health diagnosis involved in Bucks County Treatment Courts. You will have the opportunity to work with a unique population that is greatly in need of services. You will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. You will collaborate with Wellness Court, Recovery Court, County Behavioral Health and the forensic system. A successful candidate will be humble, open to coaching and teaching, flexible, able to work independently and with a team, open minded, able to critically think, and willing to advocate.

Work Schedule: 40 hours per week, Mon-Fri, 8AM to 4PM, Flexible in the evenings, with rare work support needed on weekends; flexibility in schedule is based on the needs of those served.

Key Responsibilities of the Treatment Court Specialist:

Engage adults with serious mental illness to facilitate support and linkage to resources for successful reentry and recovery (Ex: housing, career, community involvement, etc.)Meet with in the community, at court and at the Wellness Houses.Organize and coordinate services for adults with serious mental illness in the forensic system, in coordination with the Clinical Court Coordinator for the Bucks County Department of Behavioral Health & Developmental Programs (BHDP)Act as a liaison and collaborate and support coordination with Recovery Court and Wellness Court. Ensure that the Access Services philosophy of care is carried out with everyone served, and the service provided meets individual needs. Build collaboration through community outreach and awareness.Complete case notes and documentation related to the program.Attend regular team meetings and case reviews.Attend county, committee, and consumer meetings as needed.

Requirements

Qualifications of the Treatement Court Specialist:

Bachelor’s degree in a related field such as psychology, social work, criminal justice, etc. (required)2+ years of case management experience, preferably with adults with serious mental illness (preferred)Some criminal justice related experience (preferred)Valid driver’s license with 2+ years of driving experience, reliable vehicle, and personal car insurance (required)Willingness to drive throughout Bucks County during the workday to meet with clients (required)

Knowledge, Skills, and Abilities of the Treatment Court Specialist:

Knowledge of criminal justice system, and knowledge of serious mental illness.Ability to direct and self-prioritize independent work and be flexible, and effectively collaborate with a team. Ability to develop positive, creative program goals.Proficiency in, or ability to learn and use, multiple platforms and technologies, and electronic health record as required by the position.

Essential Working Conditions/Physical Demands:

Work in program sites and the community routinely providing direct care and/or support to individual(s). Stand, sit, or run by self, or provide proper care and supervision with an individual. Able to move and stay with an individual to keep them safe, both in the home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations. Able to assist an individual who has fallen, regardless of weight or size. Walk, climb stairs by self, or provide direct care and/or support. Work in a standard office environment and utilize desktop computer equipment on a daily basis. Able to lift or move items associated with sedentary work and light work (exerting up to 20 lbs.)

Benefits

Pay: $21-$22/hourly, with increased rates based on related work experience and education.

Our full-time comprehensive benefits package includes:

Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.Tuition Reimbursement Program.20 Days PTO (vacation, sick days), and 7 paid holidays, 2 floating holidays. Mileage/Toll Reimbursement, paid travel time between worksites.Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.Employee Assistance Program (telehealth/in person).Referral Bonuses up to $750 per hire.College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer.

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Job DescriptionJob Description

Part-Time • Year-Round • Based in Oxford, CT & Surrounding Areas 

RCO Pet Care is proud to be the highest-rated pet care company in the Oxford area, and we’re growing! We’re currently looking for reliable, compassionate, and proactive animal lovers to join our team.

This role is an opportunity to become part of a mission-driven, client-focused team that values professionalism, clear communication, and genuine care for pets and people alike. 

Who Thrives on Our Team 

We’re looking for team members who genuinely care about animals, their work, and the people we serve. If you’re someone who takes pride in showing up, doing great work, and being part of a supportive, values-driven team, you’ll feel right at home here. 

The people who thrive at RCO are:  

Reliable and follow through on what they commit to 

Great communicators who keep clients and teammates in the loop 

Open to learning and motivated to keep growing 

Focused on creating a great experience for both pets and their people 

Schedule & Availability 

This is a part-time position with consistent hours and opportunity for growth. 

Minimum availability required: 

At least 2 weekdays (Monday–Friday) between approximately 10:00 AM–2:00 PM 

At least 2 evenings

Additional routes (mornings, evenings, weekends) may be available for team members looking for more hours. 

We also offer optional administrative and local marketing tasks for those interested in additional responsibilities beyond pet care. 

Service Area 

While our home base is in Oxford, CT, we service the following towns: 
Southbury, Middlebury, Watertown, Oakville, Waterbury, Thomaston, Naugatuck, Beacon Falls, and Prospect. Most daily routes are concentrated within 1–2 towns. 
 

Compensation 

A base pay $16.75–$20/hour (based on experience, performance, and role scope) 

100% of client tips go directly to you 

Team members average $1,000–$2,100+ monthly depending on availability and reliability 

Mileage reimbursement and holiday stipends available 

Benefits 

Paid training and ongoing education 

Pet CPR and First Aid certification

PTO plans and performance bonuses 

Employee discount
 Free Fi GPS/Health Tracking Collar

Biweekly direct deposit 

Mobile scheduling app 

Covered by company insurance, bonding, and worker's comp 

Field support and mentorship 

Eligible for expanded roles at our dog training facility, Where Sit Happens 

Key Responsibilities 

Walk dogs and care for dogs, cats, and small animals 

Provide fresh food and water, administer medications, and monitor pet health 

Access client homes securely and respectfully 

Follow all client instructions and company protocols 

Maintain professionalism and reliability across all interactions 

Log accurate updates, communicate with clients, and respond promptly to scheduling changes 

Physical Requirements 

This is a highly active, hands-on role that takes place outdoors in all types of weather. Our team members should be comfortable walking dogs for extended periods and navigating occasional challenges like traffic, slippery walkways, or excited pups. You'll be on your feet most of the day and may need to bend, kneel, or lift up to 50 pounds. From time to time, you may also be asked to transport pets in your own vehicle, especially in cases of emergencies or scheduled vet visits. We’re looking for someone who enjoys movement, embraces the elements, and feels confident managing a variety of pets safely and responsibly. 

Qualifications 

To be successful in this role, you’ll need a reliable vehicle, a valid driver’s license, and strong time management skills. Just as important, we’re looking for someone who is self-motivated, dependable, and genuinely passionate about animals. You should feel comfortable working independently, navigating multiple client visits in a day, and making sound decisions on the go. This position is ideal for someone who takes pride in their professionalism, communicates clearly, and finds fulfillment in earning trust from pets, clients, and the team. 

How to Apply 

If this sounds like the kind of team you’d be proud to be part of, we’d love to hear from you. 
Complete our initial application. We’ll review your submission and, if it looks like a match, we’ll send over a video introducing you to RCO, the role, and what next steps look like. 

Powered by JazzHR

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Job DescriptionJob DescriptionJob Title: Patient Follow-Up Call Specialist (Remote, Bilingual)

Location: Remote (U.S.-based only)
Job Type: 30 hours/week

About ModernMD

ModernMD is committed to providing compassionate, efficient, and high-quality care to every patient we serve. As part of our ongoing commitment to patient satisfaction and continuity of care, we are expanding our team to include dedicated Patient Follow-Up Call Specialists who ensure patients feel supported even after their visit ends.

Position Overview

We are seeking a Bilingual Patient Follow-Up Call Specialist to join our growing team. In this role, you will connect with patients after their visits to ensure they had a positive experience, answer any questions, assist with next steps in their care, and address any concerns. This is a remote position with availability of 30 hours per week.

Key Responsibilities

Place follow-up phone calls to patients to check in after their visit and provide assistance or guidance.

Collect and document patient feedback, concerns, or satisfaction metrics.

Support patients in understanding follow-up care instructions or scheduling needs.

Respond to patient questions or concerns with empathy and professionalism.

Communicate in both English and Spanish to accommodate diverse patient populations.

Accurately log call details and escalate any clinical or service-related issues to the appropriate team.

Maintain patient confidentiality and comply with HIPAA and organizational standards.

Qualifications

Bilingual in English and Spanish – required

Must be based in the U.S. and legally authorized to work

Available 30 hours a week

Previous experience in a healthcare, medical office, or patient support environment – required

Excellent verbal communication and listening skills

Strong attention to detail and ability to document information accurately

High level of empathy, patience, and professionalism

Comfortable working independently in a remote setting

Proficiency with phone systems, email, and basic documentation tools

Preferred Qualifications

Familiarity with EMR systems (e.g., Athenahealth, Epic, etc.)

Experience in urgent care, outpatient services, or healthcare call centers

Understanding of HIPAA and best practices for patient communication

What We Offer

Remote work flexibility

A supportive, patient-centered team culture

Apply today to make a meaningful impact on the patient experience at ModernMD.

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Job DescriptionJob Description

Part-Time • Year-Round • Based in Oxford, CT & Surrounding Areas 

RCO Pet Care is proud to be the highest-rated pet care company in the Oxford area, and we’re growing! We’re currently looking for reliable, compassionate, and proactive animal lovers to join our team.

This role is an opportunity to become part of a mission-driven, client-focused team that values professionalism, clear communication, and genuine care for pets and people alike. 

Who Thrives on Our Team 

We’re looking for team members who genuinely care about animals, their work, and the people we serve. If you’re someone who takes pride in showing up, doing great work, and being part of a supportive, values-driven team, you’ll feel right at home here. 

The people who thrive at RCO are:  

Reliable and follow through on what they commit to 

Great communicators who keep clients and teammates in the loop 

Open to learning and motivated to keep growing 

Focused on creating a great experience for both pets and their people 

Schedule & Availability 

This is a part-time position with consistent hours and opportunity for growth. 

Minimum availability required: 

At least 2 weekdays (Monday–Friday) between approximately 10:00 AM–2:00 PM 

At least 2 evenings or mornings

Additional routes (mornings, evenings, weekends) may be available for team members looking for more hours. 

We also offer optional administrative and local marketing tasks for those interested in additional responsibilities beyond pet care. 

Service Area 

While our home base is in Oxford, CT, we service the following towns: 
Southbury, Middlebury, Watertown, Oakville, Waterbury, Thomaston, Naugatuck, Beacon Falls, and Prospect. Most daily routes are concentrated within 1–2 towns. 
 

Compensation 

A base pay $16.75–$20/hour (based on experience, performance, and role scope) 

100% of client tips go directly to you 

Team members average $1,000–$2,100+ monthly depending on availability and reliability 

Mileage reimbursement and holiday stipends available 

Benefits 

Paid training and ongoing education 

Pet CPR and First Aid certification

PTO plans and performance bonuses 

Employee discount
 Free Fi GPS/Health Tracking Collar

Biweekly direct deposit 

Mobile scheduling app 

Covered by company insurance, bonding, and worker's comp 

Field support and mentorship 

Eligible for expanded roles at our dog training facility, Where Sit Happens 

Key Responsibilities 

Walk dogs and care for dogs, cats, and small animals 

Provide fresh food and water, administer medications, and monitor pet health 

Access client homes securely and respectfully 

Follow all client instructions and company protocols 

Maintain professionalism and reliability across all interactions 

Log accurate updates, communicate with clients, and respond promptly to scheduling changes 

Physical Requirements 

This is a highly active, hands-on role that takes place outdoors in all types of weather. Our team members should be comfortable walking dogs for extended periods and navigating occasional challenges like traffic, slippery walkways, or excited pups. You'll be on your feet most of the day and may need to bend, kneel, or lift up to 50 pounds. From time to time, you may also be asked to transport pets in your own vehicle, especially in cases of emergencies or scheduled vet visits. We’re looking for someone who enjoys movement, embraces the elements, and feels confident managing a variety of pets safely and responsibly. 

Qualifications 

To be successful in this role, you’ll need a reliable vehicle, a valid driver’s license, and strong time management skills. Just as important, we’re looking for someone who is self-motivated, dependable, and genuinely passionate about animals. You should feel comfortable working independently, navigating multiple client visits in a day, and making sound decisions on the go. This position is ideal for someone who takes pride in their professionalism, communicates clearly, and finds fulfillment in earning trust from pets, clients, and the team. 

How to Apply 

If this sounds like the kind of team you’d be proud to be part of, we’d love to hear from you. 
Complete our initial application. We’ll review your submission and, if it looks like a match, we’ll send over a video introducing you to RCO, the role, and what next steps look like. 

Powered by JazzHR

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Job DescriptionJob Description

Customer Service Associate

Vineland Ace Hardware
Part Time
Pay Range $15.50-$16/ HR

**Job Summary:**
We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and chat. This role requires strong problem-solving skills, a passion for customer satisfaction, and the ability to work well in a fast-paced environment.

**Key Responsibilities:**

- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers with product information, order status, and troubleshooting issues.
- Process orders, returns, and exchanges in accordance with company policies.
- Maintain a comprehensive knowledge of products and services to provide accurate information to customers.
- Document customer interactions and feedback in the company database.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Identify and report trends in customer inquiries to improve service delivery.
- Participate in training sessions and team meetings to enhance skills and knowledge.
- Deliver a positive customer experience by demonstrating empathy and strong communication skills.
- Stay up-to-date with product changes, promotions, and company policies.

**Qualifications:**

- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Previous experience in customer service, retail, or a related field is a plus.
- Strong verbal and written communication skills.
- Proficient in using computer systems and software, including CRM tools.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills with a customer-focused approach.
- A positive attitude and the ability to work collaboratively in a team environment.

**What We Offer:**

- Opportunities for career growth and professional development.
- A supportive and inclusive workplace culture.
- Employee discounts on products/services.

Bolster Hardware is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

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