At Owl, we believe the best partnerships are rooted in deep understanding, honest collaboration, and actionable insights. We're looking for a strategic, analytical, and presentation-savvy Partner Success Lead ready to step into a high-impact role. You’ll work at the intersection of data, product, and relationships ensuring our partners realize value and feel understood every step of the way.
Our partners are top insurance companies across North America, achieving remarkable results through our AI-powered platform. We are on a mission to integrate state-of-the-art ML and NLP methods to transform this traditionally manual activity into scalable processes.
We are committed to transforming the insurance landscape. With the support of a successful $30M Series B funding round in 2021, we are backed by top-tier VCs and led by experienced founders who have steered previous companies to successful exits.
Partnership Strategy & InsightsTranslate complex datasets into clear, compelling narratives that help partners make informed decisionsCraft high-impact slide decks that connect data, insights, and strategy into a story that inspires actionAlign Owl’s solutions with partner goals by identifying where we can drive measurable outcomes (not just deliverables)Help partners see around corners by anticipating challenges and proactively sharing insightsOnboarding & ActivationOwn the onboarding and implementation journey tailoring each step to partner needs to maximize time-to-value and ROICollaborate with Product and Engineering to customize workflows and product integrations based on real-world partner use casesBuild repeatable, scalable onboarding playbooks that are rooted in feedback, metrics, and constant iterationRetention & GrowthSupport renewal and expansion conversations by identifying where data reveals growth opportunitiesProactively surface upsell pathways through insights, usage trends, and alignment with partner goalsCollaborate with Sales on long-term partnership strategies with a data-informed lensInternal Collaboration & InfluenceBe the voice of our partners bringing feedback, product needs, and growth opportunities to internal teamsIdentify trends in partner usage, sentiment, and outcomes and translate them into recommendations for product and GTM teamsBuild, test, and evolve internal success frameworks, processes, and best practicesRequirements
3–5 years of experience in Customer/Partner Success, Account Strategy, or Implementation ideally in SaaS, data products, or insuranceStrong analytical and storytelling skills: you can go from messy spreadsheet to boardroom slide deck with confidenceComfort working with enterprise partnerships and executive stakeholdersA consulting mindset: you ask sharp questions, simplify complexity, and think in terms of impactOperational know-how: you’re comfortable with tools like Salesforce, Jira, and product-led engagement platformsStrategic curiosity: you're energized by solving problems, finding insights in ambiguity, and spotting the next opportunityA true partnership-first mentality: you view your work as collaborative, not transactionalBenefits
Why Join Owl?Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada.Benefits at a GlanceMedical Coverage: 100% paid medical, dental, and vision from the 1st of the month after your start date, plus disability and life insurance options.Wellness Perks: $100/month for health, wellness, or professional development, alongside an Employee Assistance Program and FSA options.Financial Security: 100% employer-matched 401k (up to 3% base salary) and equity options with 4-year vesting.Rest & Recharge: 20 vacation days, 5 personal/sick days, and 10 recognized public holidays. Read LessAt Owl, we believe the best partnerships are rooted in deep understanding, honest collaboration, and actionable insights. We're looking for a strategic, analytical, and presentation-savvy Partner Success Lead ready to step into a high-impact role. You’ll work at the intersection of data, product, and relationships ensuring our partners realize value and feel understood every step of the way.
Our partners are top insurance companies across North America, achieving remarkable results through our AI-powered platform. We are on a mission to integrate state-of-the-art ML and NLP methods to transform this traditionally manual activity into scalable processes.
We are committed to transforming the insurance landscape. With the support of a successful $30M Series B funding round in 2021, we are backed by top-tier VCs and led by experienced founders who have steered previous companies to successful exits.
Partnership Strategy & InsightsTranslate complex datasets into clear, compelling narratives that help partners make informed decisionsCraft high-impact slide decks that connect data, insights, and strategy into a story that inspires actionAlign Owl’s solutions with partner goals by identifying where we can drive measurable outcomes (not just deliverables)Help partners see around corners by anticipating challenges and proactively sharing insightsOnboarding & ActivationOwn the onboarding and implementation journey tailoring each step to partner needs to maximize time-to-value and ROICollaborate with Product and Engineering to customize workflows and product integrations based on real-world partner use casesBuild repeatable, scalable onboarding playbooks that are rooted in feedback, metrics, and constant iterationRetention & GrowthSupport renewal and expansion conversations by identifying where data reveals growth opportunitiesProactively surface upsell pathways through insights, usage trends, and alignment with partner goalsCollaborate with Sales on long-term partnership strategies with a data-informed lensInternal Collaboration & InfluenceBe the voice of our partners bringing feedback, product needs, and growth opportunities to internal teamsIdentify trends in partner usage, sentiment, and outcomes and translate them into recommendations for product and GTM teamsBuild, test, and evolve internal success frameworks, processes, and best practicesRequirements
3–5 years of experience in Customer/Partner Success, Account Strategy, or Implementation ideally in SaaS, data products, or insuranceStrong analytical and storytelling skills: you can go from messy spreadsheet to boardroom slide deck with confidenceComfort working with enterprise partnerships and executive stakeholdersA consulting mindset: you ask sharp questions, simplify complexity, and think in terms of impactOperational know-how: you’re comfortable with tools like Salesforce, Jira, and product-led engagement platformsStrategic curiosity: you're energized by solving problems, finding insights in ambiguity, and spotting the next opportunityA true partnership-first mentality: you view your work as collaborative, not transactionalBenefits
Why Join Owl?Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada.Benefits at a GlanceMedical Coverage: 100% paid medical, dental, and vision from the 1st of the month after your start date, plus disability and life insurance options.Wellness Perks: $100/month for health, wellness, or professional development, alongside an Employee Assistance Program and FSA options.Financial Security: 100% employer-matched 401k (up to 3% base salary) and equity options with 4-year vesting.Rest & Recharge: 20 vacation days, 5 personal/sick days, and 10 recognized public holidays. Read LessCompany Overview
We are a fast-growing tech company that believes in shaking things up! We're all about creating an amazing office experience & culture that facilitates innovation, creativity, and pushing the envelope. As our team's Executive Assistant you will be a key player in our New York office and liaison to our other locations, putting you at the forefront of our organization.
Role Summary
We are looking for an Executive Assistant who's ready to make an impact! The ideal candidate is a self-starter, a team player, and has mad organizational and communication skills. The ideal candidate would be someone who enjoys being ‘right hand’ to the Executive team while also being a culture champion, fostering positive team culture both in and out of the office. You're someone who's not afraid to challenge the norm and wants to go beyond the call of duty to make a real impact for the organization as a whole.
Key Responsibilities
Provide administrative support for key executive & senior team members; managing schedules, scheduling meetings, and making travel arrangements when needed.Act as a liaison between Owl's Executives and other team members, clients, and external stakeholders.Take charge of reports, presentations, and other documents as needed.You understand that startups are ever changing; you are a team player who's ready to help as things may evolve and change. Flexibility and adaptability to succeed in this role are key.You embrace our team’s core values, no task is above anyone (or their title).Be a culture warrior and help shape and maintain our bad-to-the-bone office culture by assisting People & Culture to organize team-building events, social activities, and other initiatives (when needed).Lead the charge on ensuring our office spaces are functional and comfortable and be on the constant lookout for ways we can improve the office space. Show no shame in executing your ideas!Finally, our team is close-knit & diverse, bringing together people with different personalities and skill sets! We need you to be able to communicate effectively and collaborate with all team members.Requirements
What sets you apart as a candidate
You're a rebel with a cause – someone who's not afraid to take risks. You have a minimum of 3 years of experience as an executive assistant or in a similar role.You're a master communicatorYou're a multitasking machineYou're a team player who's not afraid to take charge and lead by example.You're discreet and can handle sensitive information with the precision of a ninja.You’re a culture champion who promotes positivity and gets people pumped up!You're a whiz with Microsoft Office and scheduling tools like Google Calendar.You have a Bachelor's degree or equivalent experience, but your positive attitude is what really sets you apart.You want to work hard and play hard :)Benefits
Why join Owl?
Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada.Health & Wellness Benefits:
Healthcare benefits: we cover 100% of the premiums for you and 70% for your family (medical, dental & vision) Read LessOur clients are top insurance companies across North America, achieving remarkable results through our AI-powered, evidence-based platform. We are well-funded and have engineering offices in New York City, Toronto, and Vancouver.
We are looking for exceptional Software Engineers to work on our backend services to build products that delight our users.
This role is 5 days per week onsite in our Chelsea office in NYC.
About the Role:
We are looking for a Backend Engineer to become an integral part of our expanding team. In this position, you will be instrumental in developing and sustaining our backend infrastructure, guaranteeing that our platform is robust, scalable, and delivers high performance. If you have a passion for backend technologies, enjoy tackling complex challenges, and wish to make a meaningful impact within a dynamic and fast-paced environment, we would be thrilled to hear from you!
What You’ll Do:
Design, develop, and sustain scalable backend services and APIs.Enhance system performance, reliability, and security.Work alongside frontend engineers, data scientists, and product teams to create innovative solutions.Apply best practices for code quality, testing, and deployment.Monitor and resolve production issues, maintaining system stability and uptime.Keep up to date with the latest backend technologies and industry developments.Requirements
Qualifications We Seek:
Over 3 years of experience in backend development.Familiarity with cloud services (AWS, GCP, or Azure) Deep knowledge of database solutions (SQL and NoSQL).Understanding of API architecture, microservices, and event-driven systems.Experience with continuous integration and deployment (CI/CD) processes and DevOps methodologies.Strong analytical skills coupled with a proactive approach.Outstanding communication and collaboration abilities.Join us at Owl.co and be part of a dynamic team driving innovation in the insurance industry. If you're passionate about leveraging AI to tackle real-world challenges and eager to make a meaningful impact, we'd love to hear from you.
Benefits
Why join Owl?
Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada. Healthcare benefits: we cover 100% of the premiums for you and 70% for your family (medical, dental & vision) Read LessOwl.co empowers insurers to combat illegitimate claims on a large scale while eliminating human bias from the process. Our clients are top insurance companies across North America, achieving remarkable results through our AI-powered, evidence-based platform. We are well-funded and have engineering offices in New York City, Toronto, and Vancouver.
We are looking for an experienced Software Engineer to design, implement, and maintain our infrastructure solutions. The ideal candidate will have a strong background in software engineering with a focus on infrastructure, and be proficient with Amazon Web Services (AWS). This role involves collaborating with other engineers to ensure our infrastructure is robust, scalable, and secure.
This role is 5 days per week onsite in our New York office located in Chelsea.
Key Responsibilities:
Design, develop, and maintain scalable infrastructure solutions using AWS services.Implement infrastructure as code (IaC) using tools such as Terraform, CloudFormation, or similar.Automate deployment, monitoring, and management of infrastructure.Collaborate with software development teams to ensure seamless integration and deployment of applications.Monitor and optimize infrastructure performance, scalability, and security.Troubleshoot and resolve infrastructure-related issues.Implement best practices for security and compliance.Participate in on-call rotation and incident management.Requirements
3-6 years of experience as a Software Engineer with a focus on infrastructure.Strong proficiency in AWS services such as EC2, S3, RDS, Lambda, and VPC.Experience with infrastructure as code (IaC) tools like Terraform or CloudFormationProficiency in scripting languages such as Python, Bash, or similar.Familiarity with CI/CD tools and practices.Strong understanding of networking concepts, security principles, and cloud architecture.Benefits
Why join Owl?
Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada.Healthcare benefits: we cover 100% of the premiums for you and your family (medical, dental & vision) Read LessWe collaborate with leading insurance providers throughout North America, delivering outstanding outcomes via our AI-driven, evidence-based platform. Our team is well-capitalized with engineering offices in New York City, Toronto, and Vancouver.
We are seeking a talented Senior Software Engineer to join our Product team. In this role, you will work closely with cross-functional teams to design and develop innovative products that enhance our platform's functionality and user experience.
This role is 5 days per week onsite in our NY office.
Key Responsibilities:
Collaborate with product managers and designers to understand user requirements and translate them into technical specifications.Design, develop, and maintain product features and enhancements for our platform.Implement best practices in software development to ensure code quality, security, and performance.Contribute to architectural decisions and continuously improve the technical stack.Participate in code reviews and provide constructive feedback to peers.Mentor junior engineers and contribute to a culture of knowledge sharing and learning.Requirements
Minimum Qualifications:
Bachelor's degree in Computer Science or a related technical field.5+ years of experience in software development, with a focus on product engineering.Proficiency in programming languages such as Python, Java, or similar.Experience with modern web frameworks and technologies.Strong problem-solving skills and the ability to think critically.Excellent communication skills and the ability to work collaboratively in a team environment.Preferred Qualifications:
Experience with cloud platforms such as AWS or Azure.Familiarity with microservices architecture and APIs.Experience in Agile development methodologies.Join us at Owl.co and become an integral part of a forward-thinking team dedicated to transforming the insurance industry through technology. Your contributions will play a crucial role in enhancing our products and delivering value to our clients.
Benefits
Why join Owl?
Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada.Healthcare benefits: we cover 100% of the premiums for you and 70% for your family (medical, dental & vision) Read LessOwl.co empowers insurers to combat illegitimate claims on a large scale while eliminating human bias from the process. Our clients are top insurance companies across North America, achieving remarkable results through our AI-powered, evidence-based platform. We are on a mission to integrate state-of-the-art ML and NLP methods to transform this traditionally manual activity into a fair process. We are well-funded and have engineering offices in New York City, Toronto, and Vancouver.
In this position, you'll collaborate closely with cross-functional teams to design, implement, and optimize systems that are reshaping how insurers detect and handle illegitimate claims.
This role is 5 days per week onsite in our Chelsea office in NYC.
Responsibilities:
Develop algorithms based on state-of-the-art machine learning and neural network methodologies.Train, evaluate and deploy DL models that enable Owl products.Conduct and collaborate on research projects that advance product capabilities.Requirements
Minimum Qualifications:
Bachelor's degree in Computer Science or relevant technical field.PhD in computer vision and/or machine learning or related areas.2+ years of industry, academic, or government lab experience in computer vision and/or machine learning.Experience solving complex problems and comparing alternative solutions, tradeoffs, and diverse points of view to determine a path forward.Experience in utilizing Generative AI technology and model finetuning (instruct tuning, SFT, RLHF, etc.).Experience communicating research for public audiences or peers.Preferred Qualifications:
First-authored publications at peer-reviewed conferences (e.g. CVPR. ECCV, ICCV, NeurIPS, and SIGGRAPH).4+ year(s) of work experience in an industry, university, or government lab.Benefits
Why join Owl?
Industry Leaders: Our technical leadership comes from Meta, Microsoft, X, and Goldman Sachs, bringing world-class expertise to our agile team.Market Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate, with renewals consistently doubling their previous terms.Lean & Impact Driven Team: Our small, nimble team makes swift decisions and encourages direct communication and innovation through a flat organizational structure. You’ll make real, meaningful contributions right from the start.Established Product-Market Fit: AI-Driven Product that helps shape an AI-powered enterprise solution for insurance companies across the US and Canada. Healthcare benefits: we cover 100% of the premiums for you and 70% for your family (medical, dental & vision) Read Less