Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityAs a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.What You'll DoLead and manage end-to-end product implementations for clientsCoordinate daily with clients and development teams, keeping both sides aligned and accountableOversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are metAct as the main point of contact for delivery, reporting to the VP of Client DeliveryProvide product expertise to clients and serve as a trusted advisor during the implementation phaseProactively identify and resolve issues, keeping projects on trackMaintain clear and consistent communication with clients, developers, and senior managementCreate and maintain project tracking documentation and regular status reportsWhat You Bring2+ years of experience in Project Management, Software Implementation, or Customer Success rolesStrong communication and interpersonal skills for working with both clients and internal teamsTechnical knowledge related to SaaS products or cloud-based platforms Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneouslyExcellent problem-solving, organizational, and time-management skillsProven client-facing experience, ideally in a B2B/SaaS environmentComfortable working in cross-functional teams (product, engineering, support)Ability to work from the office in Falls Church, VA, 3 times per weekBonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)Key Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programCareer growth opportunitiesCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityAs a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.What You'll DoLead and manage end-to-end product implementations for clientsCoordinate daily with clients and development teams, keeping both sides aligned and accountableOversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are metAct as the main point of contact for delivery, reporting to the VP of Client DeliveryProvide product expertise to clients and serve as a trusted advisor during the implementation phaseProactively identify and resolve issues, keeping projects on trackMaintain clear and consistent communication with clients, developers, and senior managementCreate and maintain project tracking documentation and regular status reportsWhat You Bring2+ years of experience in Project Management, Software Implementation, or Customer Success rolesStrong communication and interpersonal skills for working with both clients and internal teamsTechnical knowledge related to SaaS products or cloud-based platforms Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneouslyExcellent problem-solving, organizational, and time-management skillsProven client-facing experience, ideally in a B2B/SaaS environmentComfortable working in cross-functional teams (product, engineering, support)Ability to work from the office in Falls Church, VA, 3 times per weekBonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)Key Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programCareer growth opportunitiesCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityAs a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.What You'll DoLead and manage end-to-end product implementations for clientsCoordinate daily with clients and development teams, keeping both sides aligned and accountableOversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are metAct as the main point of contact for delivery, reporting to the VP of Client DeliveryProvide product expertise to clients and serve as a trusted advisor during the implementation phaseProactively identify and resolve issues, keeping projects on trackMaintain clear and consistent communication with clients, developers, and senior managementCreate and maintain project tracking documentation and regular status reportsWhat You Bring2+ years of experience in Project Management, Software Implementation, or Customer Success rolesStrong communication and interpersonal skills for working with both clients and internal teamsTechnical knowledge related to SaaS products or cloud-based platforms Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneouslyExcellent problem-solving, organizational, and time-management skillsProven client-facing experience, ideally in a B2B/SaaS environmentComfortable working in cross-functional teams (product, engineering, support)Ability to work from the office in Falls Church, VA, 3 times per weekBonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)Key Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programCareer growth opportunitiesCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityAs a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.What You'll DoLead and manage end-to-end product implementations for clientsCoordinate daily with clients and development teams, keeping both sides aligned and accountableOversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are metAct as the main point of contact for delivery, reporting to the VP of Client DeliveryProvide product expertise to clients and serve as a trusted advisor during the implementation phaseProactively identify and resolve issues, keeping projects on trackMaintain clear and consistent communication with clients, developers, and senior managementCreate and maintain project tracking documentation and regular status reportsWhat You Bring2+ years of experience in Project Management, Software Implementation, or Customer Success rolesStrong communication and interpersonal skills for working with both clients and internal teamsTechnical knowledge related to SaaS products or cloud-based platforms Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneouslyExcellent problem-solving, organizational, and time-management skillsProven client-facing experience, ideally in a B2B/SaaS environmentComfortable working in cross-functional teams (product, engineering, support)Ability to work from the office in Falls Church, VA, 3 times per weekBonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)Key Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programCareer growth opportunitiesCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityAs a Project Manager / Implementation Manager, you will lead the end-to-end implementation of our client’s AI-powered privacy compliance solutions, working closely with both enterprise customers and internal teams to ensure seamless delivery and client satisfaction. You’ll coordinate project activities, manage timelines, and serve as clients' main point of contact, proactively resolving issues and keeping everyone aligned. Your expertise will help drive successful outcomes and shape the future of privacy technology for leading organizations.What You'll DoLead and manage end-to-end product implementations for clientsCoordinate daily with clients and development teams, keeping both sides aligned and accountableOversee and coordinate developer activities in a structured way: track tasks, monitor status, and ensure quality and deadlines are metAct as the main point of contact for delivery, reporting to the VP of Client DeliveryProvide product expertise to clients and serve as a trusted advisor during the implementation phaseProactively identify and resolve issues, keeping projects on trackMaintain clear and consistent communication with clients, developers, and senior managementCreate and maintain project tracking documentation and regular status reportsWhat You Bring2+ years of experience in Project Management, Software Implementation, or Customer Success rolesStrong communication and interpersonal skills for working with both clients and internal teamsTechnical knowledge related to SaaS products or cloud-based platforms Demonstrated ability to manage multiple projects and cross-functional stakeholders simultaneouslyExcellent problem-solving, organizational, and time-management skillsProven client-facing experience, ideally in a B2B/SaaS environmentComfortable working in cross-functional teams (product, engineering, support)Ability to work from the office in Falls Church, VA, 3 times per weekBonus: background in privacy and knowledge of regulations (GDPR, CCPA, etc.)Key Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programCareer growth opportunitiesCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience.What You'll DoOnboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You BringBachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience.What You'll DoOnboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You BringBachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience.What You'll DoOnboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You BringBachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience.What You'll DoOnboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You BringBachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K
Job DescriptionJob DescriptionAbout the CompanyOur client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful Data Privacy Governance platform that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels.Office Location: Falls Church, VA (hybrid 3 days per week)Product: AI-powered privacy compliance and data governance platformTarget Market: Mid-Market and Large EnterprisesOur client's mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.The OpportunityWe're seeking a talented Implementation Manager to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience.What You'll DoOnboarding new customers and ensuring successful implementation of solutionsDeveloping and maintaining strong relationships with assigned accountsProviding product training and support to customersMonitoring customer health and addressing issues proactivelyCollaborating with internal teams to improve customer experienceTracking and reporting on key performance metricsFocus exclusively on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targetsWhat You BringBachelor's degree in Business, Computer Science, or related field3-5 years of experience in customer support, customer success or implementation management in Enterprise SaaS or technology companiesStrong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)Excellent communication and interpersonal skillsProblem-solving and analytical abilitiesAbility to work from the office in Falls Church, VA, 3 times per weekKey Success DriversHigh ethical standards, honesty, and transparencyProactive, energetic, involved in company life, and provides feedbackCustomer-centric approachComfortable working in a fast-changing startup environmentCommitment to data privacyWhy Join?Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families401(k) plan with a match programWork-life balance with a hybrid schedule (3 days per week) and paid vacationCompany-paid life insurance coverageTuition reimbursement programRapid career growth opportunities (Director of Customer Success)No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term successCollaborative company culture and supportive, inclusive environmentCompany-paid events, celebrations, and in-office dinnersOpportunity to make a significant impact in the field of data privacy and AIInterviewing ProcessLevel 1 - Virtual interview with the Hiring Manager (General fit)Level 2 - On-site interview in the office (Skills Assessment)Reference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.Compensation Range: $85K - $105K