Job Overview: As a Maintenance Staff Member, you’ll be responsible for ensuring that all mechanical systems and equipment are operational and properly maintained and all common areas are maintained in a clean aesthetically appealing and disinfected condition. Your Responsibilities: Routinely walks floors including roof checking for problems and lights out and reports back to supervisors. Ensures all safety precautions are followed while performing work. Maintains working relationship with building staff. Painting of all common areas and touch up may be required. Responsible for inspecting areas that need paint and advise manager. Completes daily work orders as scheduled. Maintains assigned equipment in good working condition. Properly performs casual labor, such as lifting/moving heavy items as directed by supervisors and following appropriate safety procedures. Performs minor maintenance replacement and repairs in areas of carpentry, electrical work, HVAC, plumbing, mechanical, painting, flooring, and other building repairs through daily scheduled work orders. Follows safety procedures and maintains a safe work environment. Performs maintenance replacement and repair in areas of carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs as long as a permit is not required to conduct the job. Must be able to properly utilize new equipment and follow safety procedures prior to using this equipment. Skills & Qualifications: High school diploma or equivalency preferred. (2) years general experience in building trades, repair and replacement maintenance or handy work. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required. Multiple language fluency is desirable. Physical Requirements: Ability to lift up to 50 lbs following appropriate safety procedures Work in an upright standing position for long periods of time; be able to reach overhead; have full range of mobility in upper and lower body Be able to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job functions Climb ladders and work at heights above ground level (maximum 14 ft on A-frames and 21 ft on extension ladders) Ability to work in different environmental working conditions (e.g., heat, cold, wind, rain, humidity) Repeat various motions with the wrists, hands and fingers Be able to lift, pull and push materials and equipment up to 50 lbs occasionally to complete assigned job tasks Communicate, receive and exchange ideas and information by means of the spoken and written word Maintain a valid Florida driver’s license Schedule: Sunday-Thursday 8:00am-4:30pm What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $19.00-$21.00 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview:As a General Manger, you’ll be responsible for the leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.
Your Responsibilities:Provide management and leadership to assigned property and book of business.Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.Initiate contact with new residents.Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.
Skills & Qualifications:7-10+ years of experience in property Operations, Hospitality, or constructionBachelor’s degree in business or related fieldMust be Certified and Licensed by the State of Florida for Community Association Management (CAM)Critical thinking, problem solving, judgement and decision-making abilities are necessary.Proficiency in computer programs like Microsoft Office, Outlook and Windows required.Excellent organization, motivation, leadership, management, and interpersonal skillsAbility to work with sensitive and/or confidential information.Knowledge and ability to apply Florida Statutes and Community documents.
Physical Requirements:Ability to lift up to 50lbs following appropriate safety procedures.Must be able to stand, sit, walk, and occasionally climb.Ability to respond to emergencies in a timely manner.Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
Supervisory ResponsibilitiesOversee property staffSchedule: Monday-Friday 9:00a– 5:00p
Salary: $110,000-$120,000 Annual
What We Offer:As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 – 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Saturday and Sunday 3:00pm-11:30pm What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $17.00 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview:As an Assistant or Jr. Community Association Manger, you’ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This individual will develop knowledge and skill in the areas of lease administration, income/expense management and administration, physical facilities management, and tenant relations. Your Responsibilities:Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.Assists with the field activities associated with a property or group of properties.Oversees the tracking and response to tenant service requests.Maintains tenant relation program and regular positive communication with each tenant.Performs quarterly property inspections.Coordinates insurance requirements for properties and associated vendors.Responsible for the development preparation and distribution of tenants’ manuals, emergency procedures and other necessary formalized tenant communication.Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager.Assists in preparation of monthly reports.Assists in the development of operating and capital budgets.Assumes all other duties and responsibilities as directed by Community Association Manager.Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.Follows safety procedures and maintains a safe work environment. Skills & Qualifications:Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.Bachelor’s degree in business or related fieldCertified and Licensed by the State of Florida for Community Association Management (CAM) preferredStrong working knowledge of customer service principles and practices.Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.Strong interpersonal skills.Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.
Physical Requirements:Physical demands include ability to lift up to 50lbs.Standing, sitting, walking and occasional climbing.Required to work at a personal computer for extended periods of time.Talking on the phone for extended periods of time.Ability to detect auditory and/or visual emergency alarms.On-call 24/7.Ability to work extended/flexible hours and weekends based on project requirements.Driving when necessary.Ability to respond to emergencies in a timely manner.
Schedule: Monday-Friday 9:00am – 5:00pm
What We Offer:As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $55,000-$65,000 annual Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview:As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities:Demonstrates excellent customer service, communication, and time management skills.Monitors Emergency Response System.Greets and directs Residents, guests, and invitees.Monitors and controls Electronic Security Control Systems.Responds to emergency situations in a timely and efficient manner.Monitors and controls access to the building.Maintains daily log, records, and forms.Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s).May be assigned other duties by the on-site property manager.Follows safety procedures and maintains a safe work environment.Other duties as required. Skills & Qualifications:High school diploma or equivalency preferred.College level courses in business or hospitality preferred.Two (2) to three (3) years of business experience preferred.Computer literacy: command of information system hardware/software is preferred.Effective written and verbal communication skills. Multiple language fluency is desirable.Strong customer service, communication and interpersonal skills required. Physical Requirements:Ability to lift 30 – 50 lbs.Work in an upright standing or sitting position for long periods of time.Handle, finger, grasp and lift objects and packages.Reach with hands and arms.Communicate, receive, and exchange ideas and information by means of the spoken and written word.Ability to quickly and easily navigate the property/building as required to meet the job functionsComplete all required forms.Ability to work extended hours and weekends based on project requirements.Ability to respond to emergencies in a timely manner. Schedule: Tuesday - Saturday 3:00 PM - 11:00 PM What We Offer:As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $17.68 Hourly Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview:As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities:Demonstrates excellent customer service, communication, and time management skills.Monitors Emergency Response System.Greets and directs Residents, guests, and invitees.Monitors and controls Electronic Security Control Systems.Responds to emergency situations in a timely and efficient manner.Monitors and controls access to the building.Maintains daily log, records, and forms.Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s).May be assigned other duties by the on-site property manager.Follows safety procedures and maintains a safe work environment.Other duties as required. Skills & Qualifications:High school diploma or equivalency preferred.College level courses in business or hospitality preferred.Two (2) to three (3) years of business experience preferred.Computer literacy: command of information system hardware/software is preferred.Effective written and verbal communication skills. Multiple language fluency is desirable.Strong customer service, communication and interpersonal skills required. Physical Requirements:Ability to lift 30 – 50 lbs.Work in an upright standing or sitting position for long periods of time.Handle, finger, grasp and lift objects and packages.Reach with hands and arms.Communicate, receive, and exchange ideas and information by means of the spoken and written word.Ability to quickly and easily navigate the property/building as required to meet the job functionsComplete all required forms.Ability to work extended hours and weekends based on project requirements.Ability to respond to emergencies in a timely manner. Schedule: Monday/Tuesday 11:00pm-7:00am, Friday/Saturday/Sunday 3:00pm-11:00pm What We Offer:As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $18.72 Hourly Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview: The Business Development Manager is a highly motivated self-starter who will lead and provide strategic sales initiatives and engage in marketplace sales activity, as well as support lead generation and proposal generation activities, specifically to large master planned clients. Targeted large master planned clients will include both existing communities and new construction clients led by builders and developers. This position will report to the Regional Vice President of Business Development, Texas, and will also work closely with the Market Leaders, Operational Executives and the Marketing Department. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets. Your Responsibilities:Responsible for the ongoing development, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential in the developer and master planned vertical.Develop and maintain important high-level relationships with developers of master planned communities in TexasTravel as needed to client locations to foster these relationships.Attend all industry events relative to the development activities of master planned Communities in TexasDevelop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client-type strategy for this verticalAssist in the growth of both current and potentially new market territories by:Proactively identifying qualified new business opportunitiesProvide trending and analysis associated with current processes, product types, service lines, regions of business, etc.Attending planning and business development meetings as requestedManage and directly participate in the sales process; deliver sales presentations to prospective clientsContinually seek out innovative ways to communicate our value to prospects and existing clientsMonitor competition and keep on top of industry trends, report findings to senior leadership teamManage sales process through utilization of CRM (Dynamics) - entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communicationsCollaborate with marketing team and participate in preparation of proposal (RFP) responsesIdentify growth opportunities within existing managed communities; manage and lead the internal sales processProficient and effective at giving client presentations and closing dealsCoordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference callsOther initiatives as identified by senior leadership
Skills & Qualifications: Education & ExperienceBS/BA degree in business or related field from an accredited college or university. CRM experience (Microsoft Dynamics preferred).Minimum 3 years sales experience in preferably in the industry around single-family master planned communities.Knowledge, Skills, & ProficienciesDemonstrates strong and effective customer service and relationship building skills:Ability to be able to immediately develop rapport with a variety of personalities and “types” of clients and potential clients during and after the sales processAbility to be “of service” to all internal customers, effectively working with multiple styles and regional influences that present unique needs and demands on the sales processAttend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development eventsPossess excellent grammar, spelling and proofreading skillsDemonstrate good common sense, sound judgment, and a high ethical barConsistently perform at high levels in a fast-paced ever-changing work environmentAbility to work independently; capable to take ownership of assigned tasks and to anticipate work requirementsBusiness development and/or operations experience in residential condominium management is preferredThis position is one of “active” selling and has the responsibility to attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events. Will require local market travel and some out of market travel with overnight stays.Excellent customer service and relationship-building skills.Successfully demonstrates our core values, global service standards, brand ambassadorship and casts a strong leadership shadow.English proficiency required. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 – 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Friday-Tuesday 10:00pm-6:00am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $19.00 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview: As a Maintenance Supervisor, you’ll be responsible for the “physical plant.” Closely monitors, identifies and communicates problems in every phase of general maintenance of the building(s), including areas of carpentry, electrical work, HVAC, plumbing, mechanic, painting, flooring, patching, general hardware, other minor building repairs and cleanliness. Makes recommendations, performs repairs, replacement maintenance and implements preventive maintenance as established by Company procedures and guidelines.
Your Responsibilities: Maintains a safe and secure environment throughout the building(s).Supervises, trains and directs maintenance staff through work orders.Plans, monitors, and appraises job results; coaches, counsels and disciplines employees. Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair).Monitors the functions of service contractors and building repair and maintenance contractors.Inventories and acquisitions maintenance supplies.Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.Completes reports/work orders of repairs (work needed).On call availability for emergencies and projects as assigned by property manager.Schedules and assigns work responsibilities to employees to meet shift requirements.Requests materials, tools, and supplies needed for a job.Administrates preventive/reactive maintenance schedule.Records and evaluates preventive maintenance activities and programs. Oversees or participates in construction, installation, and preventative maintenance of equipment. Observes/evaluates corrective maintenance or repair on equipment. Orients and trains employees to perform maintenance activities and tasks.Follows safety procedures and maintains a safe work environment.Performs maintenance replacement and repair in areas of carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs as long as a permit is not required to conduct the job.Ability to properly utilize new equipment and follow safety procedures prior to using this equipment.
Skills & Qualifications: High school diploma or equivalency preferred. Must possess strong maintenance and repair skills in HVAC, cooling towers, chillers, painting, carpentry, plumbing and electricity(3) to five (5) years general experience in building trades, repair and replacement maintenance or handy work. Computer literacy: Proficiency and working knowledge of Microsoft offices applications. Word, Excel spreadsheets, and e-mail.Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required. Multiple language fluency is desirable.
Physical Requirements: Ability to lift up to 50 lbs following appropriate safety procedures Work in an upright standing position for long periods of time; be able to reach overhead; have full range of mobility in upper and lower bodyBe able to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job functionsClimb ladders and work at heights above ground level (maximum 14 ft on A-frames and 21 ft on extension ladders)Ability to work in different environmental working conditions (e.g., heat, cold, wind, rain, humidity) Repeat various motions with the wrists, hands and fingers Be able to lift, pull and push materials and equipment up to 50 lbs occasionally to complete assigned job tasksCommunicate, receive and exchange ideas and information by means of the spoken and written word Maintain a valid Florida driver’s license
Supervisory Responsibilities:Supervise maintenance, janitorial, and housekeeping teams.
What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation Package:Annual Salary: $90,000Performance Bonus: Up to 10% of annual salaryOn-Site Accommodation: Furnished 2-bedroom live-in suite
Disclaimer:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: Demonstrates excellent customer service, communication, and time management skills. Monitors Emergency Response System. Greets and directs Residents, guests, and invitees. Monitors and controls Electronic Security Control Systems. Responds to emergency situations in a timely and efficient manner. Monitors and controls access to the building. Maintains daily log, records, and forms. Resolves and follows-up on all complaints/issues. Maintains a safe and secure environment throughout the building/property(s). May be assigned other duties by the on-site property manager. Follows safety procedures and maintains a safe work environment. Other duties as required. Skills & Qualifications: High school diploma or equivalency preferred. College level courses in business or hospitality preferred. Two (2) to three (3) years of business experience preferred. Computer literacy: command of information system hardware/software is preferred. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication and interpersonal skills required. Physical Requirements: Ability to lift 30 – 50 lbs. Work in an upright standing or sitting position for long periods of time. Handle, finger, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive, and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to emergencies in a timely manner. Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $16- $18 Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
