• Registered Nurse - Case Manager - Full Time  

    - Davidson County
    Summary ABOUT WILLIAMSON HEALTH | Williamson Health is a regional heal... Read More
    Summary ABOUT WILLIAMSON HEALTH | Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. POSITION SUMMARY To perform the activities of Case Management and Utilization Management to facilitate the collaborative management for an entire episode of care for all patients with the multidisciplinary health care team, focusing on resource management and discharge planning. Performs timely review and delivery of necessary clinical information according to governmental regulations and insurance guidelines for approval of hospital care and correct admission status optimizing appropriate reimbursement for services, while supporting the mission of Williamson Health. POSITION REQUIREMENTS Formal Education / Training: Must be currently licensed by the State of Tennessee as a Registered Nurse. Emergency Room and or Critical Care preferred Case Management Certification preferred/required within 3 years of employment Earned a nursing diploma or degree from a college or university Workplace Experience: Recent minimum 5 years related experience in hospital or managed care setting. Prior utilization/case management experience is preferred. Equipment and Skills Training: Demonstrated clinical knowledge base in medical/surgical nursing and or critical care. Demonstrated organization, time management, problem-solving and critical thinking skills. Able to perform independently and in team situations under the supervision of a Director/Manager. Demonstrated effective verbal and written communication skills. Efficient review and interpretation of the medical record. Familiar with Meditech, Allscripts Care Management, Fax, Copier, basic computer skills preferred. General knowledge of Governmental and Insurance guidelines related to case management compliance, reimbursement, DRG system and Interqual Criteria preferred. Positive attitude with a willingness to learn new processes and adjusts well to change. Required Weekend Rotation Physical Environment: Office and Clinical environment. Possible exposure to airborne pathogens. Physical Effort: Telephone and computer use for extended periods of time. Able to walk/stand, up to 2 hours/day. Clear legible handwriting Clear understandable voice. PERFORMANCE STANDARDS Consistently sets priorities and exhibits efficient time management skills with assigned workload within the confinements of scheduled shift. Timely reviews patients within 24 hours or next business day after admission and at a minimum of every 2 days thereafter for continued stay, applying appropriate criteria (Interqual®) and facilitating reimbursement for services with third payer parties, obtaining and entering authorization number/approval status and notes in Meditech. Completes assessments and initial status revision within 24 hours or next business day, documenting in Meditech/Allscripts. Maintains precise, timely, and appropriate documentation in Allscripts and Meditech. Maintains legible, pertinent documentation on the patient's hard copy face sheet Maintains knowledge of assigned patient's clinical condition, plan of care, discharge plan and payer source information as demonstrated in group and individual discussions Timely delivery of the Initial and Follow-up Important Message Notification according to departmental policy for 75% of assigned and appropriate patients. Assists in patient conversations and delivery of information related to discharge choices/discharge appeals and actively facilitates in the Discharge Appeals process. Initiates peer to peer and initial appeal process as shown by consistent, clear communication to the physician and denials/appeals coordinator within 24 hours or next business day of notification of denial and documentation in Meditech/Allscripts Read Less
  • PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and c... Read More
    PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing. Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department. Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools. Responsible for addressing and acting on adverse events and action thresholds. Oversees facility’s Home Therapies Program if applicable. Accountable for compliance with all applicable federal, state and local laws and regulations. Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff. Maintains integrity of medical records and other FMS administrative and operational records. Complies with all data collections and auditing activities. Maintains facility environmental integrity, including safety. Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s). Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization. Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers. Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team. Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Provides technical guidance. Performs other related duties as assigned. PATIENT CARE: Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient. Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime. Acts as a resource for the patient to address patient concerns and questions. Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems. Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency. Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status. Develops action plans for unexcused and missed treatments in collaboration with the Director. Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent. STAFF: Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations. Participates in the recruitment and interview process, and decision to hire new personnel. Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates. Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives. Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance. Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff. Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth. Completes timely employee evaluations and establishes annual goals for staff. Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions. Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility. Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving. PHYSICIANS: Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws. Responsible for strong Director and physician relationships and facilitating staff relationships with physicians. Ensures regular and effective communication with all physicians, through regular meetings with Directors. Participates in Governing Body. Schedules and coordinates CQI meetings with physicians. MAINTENANCE/TECHNICAL: Responsible for the integrity and safety of the facility water system. Must be knowledgeable in the operation of all facility equipment and technology. ADMINISTRATIVE: Responsible for maintaining and updating all FMS manuals. Accountable for completion of the Annual Standing Order Review and ICD coding. Checks correspondence whether electronic, paper or voice mail, and responds as appropriate. Directs information gathering as required supporting billing and collection activities. Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies Participates in the completion and interpretation of the Pl-17 inventory supply use analysis. Reviews and approves facility payroll. Reviews profit and loss statements with Director Responsible for participating in all required Network reporting and on-site state or federal surveys. Participates in the completion of the FMS Administrative Clinical Review. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: Responsible for the direct supervision of various levels of staff as designated by region. EDUCATION AND REQUIRED CREDENTIALS: Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience Graduate of an accredited School of Nursing (RN). Current appropriate state licensure. EXPERIENCE AND SKILLS: 6 – 8 years’ related experience or an equivalent combination of education and experience. 3+ years’ supervisory or project/program management experience preferred. Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred. Minimum of 6 months chronic or acute dialysis nursing experience is required. Must be available as a full-time employee and provide on-call coverage when necessary. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans Read Less
  • Patient Care Manager, RN Team Lead - McKinney  

    - Collin County
    Explore opportunities with DFW Home Health, a part of LHC Group, a lea... Read More
    Explore opportunities with DFW Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. As the Home Health Patient Care Manager, you are responsible for the overall supervision and coordination of clinical services. Coordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the team's area in accordance with physician prescribed plan of care, and all applicable state and federal laws and regulations. Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Receives referrals and ensures appropriate clinician and/or therapist(s) assignments for timely patient evaluation by signing off after authorization and plotting start of care (SOC) visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance to physician orders Manages and documents phone calls from physicians, clinicians, patients, referral sources, and communicates patient updates/new orders to clinicians Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current RN licensure in state of practice Current CPR certification or ability to complete within 90 days of hire Proven ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation State Specific Requirement: RN licensure must have no restrictions: TX Preferred Qualification: Home Care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. LHCJobs UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Read Less
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    Customer Account Manager  

    - Alsip
    Description: The Customer Account Manager guides and supports customer... Read More
    Description:

    The Customer Account Manager guides and supports customers in achieving their business goals through the company's products. This role delivers superior service, manages orders, and coordinates with sales and internal teams to develop solutions and drive product enhancements, always with a detail-oriented, professional approach that strengthens our value as a packaging supplier.


    What You Will Be Doing:

    You will serve as the trusted advisor to your assigned customers, providing expert guidance and support to help them achieve their business goals while fostering long-term relationships. Collaborating closely with internal teams, you'll ensure seamless service delivery, managing everything from initial job estimates and design approvals through production scheduling. As the voice of the customer, you will advocate for solutions and product enhancements that meet their needs, while skillfully prioritizing orders and resolving any conflicts that arise between customer expectations and production timelines. You'll oversee the entire order process-from sales order entry and job ticket management to shipping releases and invoicing-always maintaining accurate and timely account records. Effective communication with customers, sales, and production teams will keep everyone aligned, while your commitment to quality, safety, and sanitation standards supports our excellence as a packaging supplier. Additional duties as assigned will support smooth order-to-cash operations and outstanding customer satisfaction. Requirements: Ability to work independently with general supervision while effectively managing multiple responsibilities.Deep understanding of customer needs with empathy and strong verbal and written communication skills.High attention to detail and accuracy in managing order requirements and customer information.Familiarity with manufacturing processes and the ability to coordinate multiple projects through different production stages.Strong critical thinking and problem-solving skills with a commitment to timely communication and building long-term customer relationships.

    Experience:

    3-5 years of customer service experience in a manufacturing environment, preferably in the folding carton or printing industry.High school diploma or equivalent required; Associate degree preferred.Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and ERP systems (Epicor experience is a plus).Demonstrated excellence in customer service and telephone communication.Experience with order entry, order processing, invoicing, and finished goods inventory management.

    Benefits & Perks

    Medical Insurance - We provide a choice of three medical plans. All three plans provide comprehensive medical and prescription drug coverage. The plans also offer many resources and tools to help you maintain a healthy lifestyle. Dental Insurance - Our dental plans offer you the freedom and flexibility to use the dentist of your choice. Our dental insurance covers routine checkups, cleanings, and other necessary dental procedures.Vision Insurance - We provide vision insurance that helps cover the costs of eye exams, glasses, and contact lenses.Health Savings Account (HSA) - Our benefits package includes a Health Savings Account (HSA), giving you a tax-advantaged way to pay for qualified medical costs and save for future healthcare needs.Flexible Spending Accounts - We offer two types of Flexible Spending Accounts (FSAs): a Medical FSA to cover eligible healthcare costs, and a Dependent Care FSA to help with childcare or elder care expenses. Both allow you to set aside pre-tax funds.Life Insurance and AD&D - We provide basic life insurance coverage for all employees at no cost. You also have the option to purchase supplemental life insurance for yourself, your spouse, and your children. Disability Insurance - To protect your income in case of illness or injury, we offer both short-term and long-term disability insurance, fully paid for by the company. You can also choose to purchase additional short-term disability coverage for even greater financial security.Commuter Benefits - We offer commuter benefits that allow you to use pre-tax dollars to pay for eligible transportation expenses like transit passes, carpooling, and parking. Employee Assistance Program - Life is full of challenges and sometimes balancing them is difficult. We are proud to provide a confidential program dedicated to supporting the emotional health and well-being of our employees and their families.Vacation Time - We believe in the importance of work-life balance and provide paid vacation time to all employees. The amount of vacation time you accrue increases with your tenure at the company.Sick Days - The company offers five (5) sick days annually, pro-rated based on date of hire.401K Retirement - We offer a 401(k) plan to help you build a secure retirement. You can contribute a portion of your paycheck on a pre-tax or Roth basis, and we also provide a company match to further boost your savings.Paid Parental Leave - We offer paid parental leave to eligible employees following the birth or adoption of a child, providing time to bond with and care for your new family member.Additional voluntary benefits including Pet Insurance and more.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



    Compensation details: 0 Yearly Salary



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    Assistant Manager  

    - Cape Girardeau
    ABOUT THE JOB You are responsible for everything that happens during y... Read More

    ABOUT THE JOB

    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
    In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

    QUALIFICATIONS

    General job duties for all store team members

    Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills

    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. JB.0.00.LN
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    Assistant Manager (3156) Quincy FL  

    - Quincy
    $15.00 to $18.00 PER HOUR BONUS ELIGIBLE WEEKLY PAY BENEFITS includi... Read More

    $15.00 to $18.00 PER HOUR BONUS ELIGIBLE WEEKLY PAY

    BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)

    ABOUT THE JOB

    Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people.

    In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing.

    QUALIFICATIONS

    General job duties for all store team members

    Knowledge of all operational task and ability to train those tasks.

    Operate all equipment.

    Stock ingredients from delivery area to storage, work area, walk-in cooler.

    Prepare product correctly at an advanced pace.

    Receive and process telephone orders.

    Take inventory and complete associated paperwork.

    Clean store and equipment daily.

    Communication Skills

    Ability to comprehend and give correct written instructions.

    Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

    Essential Functions/Skills

    Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

    Must be able to make correct monetary change.

    Verbal, writing, and telephone skills to take and process orders.

    Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

    Ability to enter orders using a computer keyboard or touch screen.

    JB.0.00.LN
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  • Plumbing Service Manager - Sarasota  

    - Sarasota County
    Overview: **CoolToday is Now Hiring ** Exceptional Work Life Balance!... Read More
    Overview: **CoolToday is Now Hiring ** Exceptional Work Life Balance! CoolToday is currently seeking an EXPERIENCED Trade Plumbing Service Manager to join our team!! We need a SELF STARTER, who will help us EXPAND our PLUMBING SERVICES! You will not only earn a great base salary, but bonuses and OPPORTUNITY for GROWTH! Our Plumbing Service Managers are tasked with managing daily field operations, employee training, retention, recruiting, safety, vendor meeting and ensuring the technicians are providing outstanding service to our customers We are Florida's premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community Market Value Compensation (Up to $80,000+ YR Plus Bonus) ~ Annualized Bonus Plan ~ Health, Vision and Dental plans for you and your family to choose from ~401K Retirement Plan with company match up to 30% ~ Life Insurance, Short-Term and Long-Term Disability ~ Special Program Options: FSA, EAP, Legal Services and Identity Theft ~ Continuous Training for your Professional Development ~ Coached and supported career growth Develop a culture of performance excellence to encourage employment growth Drive the plumbing department sales through training and development of the field technicians Lead and develop technicians on how to address member needs as well and provide industry leading customer service to our customers Work closely with technicians, installation department, sales, dispatch, warehouse, and any other department necessary to ensure timely and accurate service to customers in accordance with company standards and procedures Must address escalated customer issues and ensure effective and long-term problem resolution Monitors and acts on the department's projected and forecasted performance goals to achieve or exceed expectations Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting Coach service technicians on how to increase average ticket, closing rate, and monthly truck revenue Provide a constant flow of product and sales training Handle all escalated customer concerns by demonstrating 100% customer satisfaction Experience and knowledge in Residential Service is a MUST ! At least 5 years of Plumbing experience, 3 years minimum managing plumbing team An in-depth knowledge of plumbing systems. Ability to build business in the private sector, as well as the public sector Experience and knowledge of Plumbing and Process systems for residential and commercial dwellings Have an understanding of general Plumbing design with have an overall general knowledge of Plumbing material costs Ability to prioritize, set goals, and manage multiple tasks, handle deadlines We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office. # Read Less
  • Community Manager  

    - Montgomery County
    Description Community Manager Location: Villas at Arboretum - 6551 Hid... Read More
    Description Community Manager Location: Villas at Arboretum - 6551 Hidden Knolls Ct; Dayton, OH 45449 Job Type : Full-Time - Monday - Friday, 8:00am - 4:30pm Pay Rate: $ 50,000-$55,000 Make a Difference—And Own Your Future Join Wallick Communities , a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means. . . Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning Read Less
  • Assistant Manager (4186) Valdosta GA  

    - Lowndes County
    ***BENEFITS including Medical, Dental and Paid Vacation (subject to el... Read More
    ***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)*** ABOUT THE JOB Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people. In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance Read Less
  • Shift Manager - Urgently Hiring  

    - Wood County
    Dunkin/Baskin - Marshfield is currently looking for a full time or par... Read More
    Dunkin/Baskin - Marshfield is currently looking for a full time or part time Shift Manager to join our team in Marshfield, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP! Read Less
  • Registered Unit Manager LOCATION : Lord Chamberlain Manor Short Term U... Read More
    Registered Unit Manager LOCATION : Lord Chamberlain Manor Short Term Unit 7003 Main ST, Stratford, CT POSITION TYPE : Full-Time SHIFT(S) :7a-3p PAY RANGE : $50.00-$53.00 BENEFITS - Full-Time: Medical, Dental and Vision Insurance FSA and HRA with applicable group medical plan 401(k) with employer match Employer Paid Life Insurance Paid Meal Period Longevity Awards Short Long-Term Disability 8 Paid Holidays Paid Time Off (PTO) Perfect Attendance Employee Assistance Program (EAP) Employee Discounts Shift Differential for Weekend, Evening Night Shifts Casual Fridays Paid Training and Orientation Uniform Allowance JOB SUMMARY: Are you a compassionate and dedicated fulltime Registered Nurse (RN) Supervisor looking to make a real difference in the lives of others? We are seeking an RN Supervisor who is passionate about delivering high-quality care and improving the lives of our residents. At Lord Chamberlain Manor, we pride ourselves on providing exceptional care and support for our residents. If you thrive in a nurturing, collaborative environment and are eager to take on new challenges, we invite you to explore this opportunity further! RESPONSIBILITIES: Direct day-to-day nursing operations on the unit under the oversight of the DON. Supervise, delegate, and coordinate care provided by assigned nursing staff (RNs, LPNs, CNAs). Perform regular rounds to assess residents' physical and emotional status; make daily visits to monitor and evaluate condition. Provide direct nursing care as needed, including starting IVs, collecting lab specimens (e.g., sputum, urine), and other treatments as ordered. Admit, transfer, and discharge residents as necessary, coordinate smoothly with interdisciplinary team. Maintain accurate, timely documentation of residents' medical status and any changes - including physician's orders, lab results, and care interventions. Communicate proactively with residents' families or POAs and with attending physicians regarding status updates and changes in condition. Oversee completion of assessments (e.g., MDS) and ensure reports and resident care plans are completed in a timely fashion. QUALIFICATIONS: Valid, unrestricted RN license in Connecticut. Graduate of an accredited college nursing program. Current CPR/BLS (or equivalent) certification as required by facility policy. Strong interpersonal and communication skills; ability to work well with residents, families, and the care team. Compassionate, resident-centered approach, with good organizational and time-management skills. Comfortable working in a long-term care or skilled nursing environment (experience preferred). Be able to read, write and understand English ABOUT US Ryders Health Management is a family-owned management company overseeing Skilled Nursing Rehabilitation Centers. Across all our centers, we provide exceptional, patient-centered care designed to support each resident's individual recovery goals-whether they are with us for a short-term rehabilitation stay or long-term care. Our commitment to our staff is just as strong as our commitment to our residents. We offer a supportive work environment, opportunities for professional growth, and a comprehensive benefits package to promote your well-being. OUR CARING COMMUNITY: Lord Chamberlain Manor is a 60-bed , family-owned skilled nursing facility located in Stratford . As part of the Ryders Health family, you'll join a team backed by over 75 years of experience-rooted in quality care, teamwork, and staffing ratios that exceed industry standards. Come join our compassionate, dedicated team of professionals! EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Read Less
  • Registered Unit Manager LOCATION : Lord Chamberlain Manor Short Term U... Read More
    Registered Unit Manager LOCATION : Lord Chamberlain Manor Short Term Unit 7003 Main ST, Stratford, CT POSITION TYPE : Full-Time SHIFT(S) :7a-3p PAY RANGE : $50.00-$53.00 BENEFITS - Full-Time: Medical, Dental and Vision Insurance FSA and HRA with applicable group medical plan 401(k) with employer match Employer Paid Life Insurance Paid Meal Period Longevity Awards Short Long-Term Disability 8 Paid Holidays Paid Time Off (PTO) Perfect Attendance Employee Assistance Program (EAP) Employee Discounts Shift Differential for Weekend, Evening Night Shifts Casual Fridays Paid Training and Orientation Uniform Allowance JOB SUMMARY: Are you a compassionate and dedicated fulltime Registered Nurse (RN) Supervisor looking to make a real difference in the lives of others? We are seeking an RN Supervisor who is passionate about delivering high-quality care and improving the lives of our residents. At Lord Chamberlain Manor, we pride ourselves on providing exceptional care and support for our residents. If you thrive in a nurturing, collaborative environment and are eager to take on new challenges, we invite you to explore this opportunity further! RESPONSIBILITIES: Direct day-to-day nursing operations on the unit under the oversight of the DON. Supervise, delegate, and coordinate care provided by assigned nursing staff (RNs, LPNs, CNAs). Perform regular rounds to assess residents' physical and emotional status; make daily visits to monitor and evaluate condition. Provide direct nursing care as needed, including starting IVs, collecting lab specimens (e.g., sputum, urine), and other treatments as ordered. Admit, transfer, and discharge residents as necessary, coordinate smoothly with interdisciplinary team. Maintain accurate, timely documentation of residents' medical status and any changes - including physician's orders, lab results, and care interventions. Communicate proactively with residents' families or POAs and with attending physicians regarding status updates and changes in condition. Oversee completion of assessments (e.g., MDS) and ensure reports and resident care plans are completed in a timely fashion. QUALIFICATIONS: Valid, unrestricted RN license in Connecticut. Graduate of an accredited college nursing program. Current CPR/BLS (or equivalent) certification as required by facility policy. Strong interpersonal and communication skills; ability to work well with residents, families, and the care team. Compassionate, resident-centered approach, with good organizational and time-management skills. Comfortable working in a long-term care or skilled nursing environment (experience preferred). Be able to read, write and understand English ABOUT US Ryders Health Management is a family-owned management company overseeing Skilled Nursing Rehabilitation Centers. Across all our centers, we provide exceptional, patient-centered care designed to support each resident's individual recovery goals-whether they are with us for a short-term rehabilitation stay or long-term care. Our commitment to our staff is just as strong as our commitment to our residents. We offer a supportive work environment, opportunities for professional growth, and a comprehensive benefits package to promote your well-being. OUR CARING COMMUNITY: Lord Chamberlain Manor is a 60-bed , family-owned skilled nursing facility located in Stratford . As part of the Ryders Health family, you'll join a team backed by over 75 years of experience-rooted in quality care, teamwork, and staffing ratios that exceed industry standards. Come join our compassionate, dedicated team of professionals! EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Read Less
  • Who We Are Applied Materials is a global leader in materials engineer... Read More
    Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $116,000.00 - $159,500.00 Location: Austin,TX, Santa Clara,CA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . The Applied Materials Global Security Organization (GSO) is hiring a Regional Physical Security Solutions Manager to work within the Global Physical Security Strategy and Solutions Team. This position will work with regional business units , security operations team, and various stakeholders from IT and Facilities to outline the design , scope , and budgets for physical security technology-related projects and ensure alignment with business goals. The role includes strategic oversight of multiple business requests and projects regionally , with a strong focus on regional physical security technology scoping, assessments, and management . This business and technically adept Physical Security SME will lead regional business needs assessments and adoption of proven and advanced physical security technologies and solutions across Applied’s regional footprint, aligned with risk tiering and global physical security standards. As a key member of the Global Physical Security Strategy and Solutions Development Team, the candidate will possess deep expertise in: - Design, scoping and budgeting of complex physical security systems and solutions - Implementing Applied’s physical security systems standards - Conducting security systems assessments and audits - Understanding the security threat landscape, business risk, and IP protection Key Responsibilities: Regional Physical Security Technology Lead - Partner with regional business units , facilities, and security operations to understand operational needs and risk profiles, and outline tailored physical security technology solutions to address security vulnerabilities and protect critical IP, personnel, and assets. - Serve as the strategic SME and advisor for physical security technology across the regional business operations , aligning solutions with business priorities, standards, and site tiering models. - Lead cross-functional collaboration with regional Security Operations, local ( PSSM ) project management team , GIS /IT , LCO (legal) , and GWI/Facilities to ensure cohesive and scalable security technology deployments. - Partner with external stakeholders like security technology vendors, strategic security integrators , and A&E firms during the scoping , design , and budgeting phase. - Support strategic high-value greenfield projects to ensure security solutions meet business and critical IP security requirements. Design Oversight & Standards Compliance - Review physical security system designs for regional projects, ensuring compliance with Applied’s Global Security Design and Scoping Standards. - Engage with architects, consultants, and IT/ PSSM team during the design phase to ensure robust, scalable, and standards-compliant physical security solutions. - Ensure designs reflect site tiering and incorporate additional controls for high-risk or high-value locations. Regional Physical Security Risk Management - E nsuring assessments are conducted by the regional security operations team every three years per policy and provide any support needed - Use the Security Systems Design platform (e.g., SiteOwl ), ensuring consistent use across Security Operations, PSSM, and integrators for design and lifecycle tracking. - Collaborate with PSSM to ensure timely upgrades and lifecycle management of existing security systems. Regional GSO Security Systems Audit & Compliance - Support GSO site security audits regionally , identifying gaps in physical security systems and working with stakeholders from security operations and PSSM to remediate findings. - Ensure all implemented systems meet regulatory, corporate, and industry standards for physical security and data protection. Experience - Bachelor’s degree or e quivalent combination of experience will be considered. Experience matters more in a job like this. - Professional certifications such as ASIS CPP, PSP, or relevant security technology user level certifications (e.g., C•CURE, Avigilon) strongly preferred. - 8–12+ years of progressive experience in physical security and security technology, including systems design, integration, and lifecycle management in complex, high-tech, or manufacturing environments. - Proven track record in project management of the design, scoping, and implementation of enterprise-level physical security systems, including IP-based video surveillance, access control, intrusion detection, and advanced analytics. - Hands-on experience with leading platforms such as C•CURE and Avigilon, and familiarity with emerging technologies like AI-driven analytics, robotics, and security automation. - Demonstrated ability to develop and enforce global security standards, conduct risk assessments, and manage compliance programs. - Experience in vendor and integrator management, contract negotiations, and large-scale project delivery across multiple regions. Skills - Customer focused with d eep technical expertise in physical security systems (ACS, VMS, IDS) and advanced security technologies. - Strong business and physical security acumen to align security solutions with organizational objectives and risk profiles. - Exceptional stakeholder engagement and cross-functional collaboration skills, including working with IT, Facilities, and external partners. - Advanced analytical and problem-solving abilities to assess threats and design scalable, standards-compliant solutions. - Project and program management proficiency , including budgeting, scheduling, and governance. - Excellent communication and presentation skills for senior management -level reporting and influencing. - High level of p roficiency in Microsoft Suite, ServiceNow, Smartsheet, and security design tools (e.g., SiteOwl , Avigilon, Axis, IPVM , CAD, etc. ). - Ability to travel regionally up to 30%-40% , when needed Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications. Read Less
  • Setting: Outpatient We’re looking for a Therapy Site Manager or Physi... Read More
    Setting: Outpatient We’re looking for a Therapy Site Manager or Physical Therapy Director to take on a full-time role with one of our area clients. You’ll help patients move better, feel better, and stay active—whether they’re recovering from an injury or managing long-term conditions. Apply today and a recruiter will reach out with the details. Position Details: - We are hiring for a Therapy Site Manager (PT) or Physical Therapy Director (PT)! - Premie r comprehensive foot and ankle medical center - Monday-Friday, no weekends! - $5K sign on bonus, benefits (student loan assistance, quarterly productivity bonus, and relocation bonus if needed) Minimum Requirements: - Bachelor's, Master's or Doctoral Degree in Physical Therapy from an accredited school approved by the APTA - Active State License is Required to Start the Position - BLS Certification May Be Required from AHA or ARC Impacting Patient Care Nationwide Jackson Therapy Partners offers a variety of career options for physical therapists including direct hire positions, temp-to-hire, and travel contracts. Thanks to nationwide partnerships with clients from every setting, we help therapy professionals find the perfect job including great pay, awesome benefits, relocation assistance, and even sign-on bonuses, all at no cost to you! Discover your perfect match using ProVenture, our AI enhanced career app designed just for you. EEO Statement Jackson Healthcare and its family of companies are an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates. Read Less
  • Who We Are As the nation's largest producer of clean, carbon-free ene... Read More
    Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $139,500 to $155,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position The Principal Construction Project Manager (PM) leads project teams and plans, directs, and coordinates activities of large-scale, energy efficiency-focused commercial construction projects. Ensures that projects are completed safely, with a high level of quality, & on-time and on/under budget. Manages all aspects of project phases, from pre-construction to completion. Act as primary liaison with clients, develops subcontract and procurement documentation, including scope of work, equipment/material lists, and specifications. Negotiates subcontract and procurement scope, and terms & conditions. Primary Duties and Accountabilities - Plans, directs and coordinates activities of projects to ensure that goals/objectives are accomplished within the prescribed time frame and funding parameters. - Maintain & monitor safe working conditions identifies, corrects, and reports unsafe work areas, enforces safety compliance. - Develops and reviews project schedules, cost estimation, bill of materials, budgets, scopes of work, standards and quotes from suppliers - Manages all internal and external stakeholders, ensuring professional project management from system design through construction and project close-out phases. - Supervises and maintains strict control over project implementation to ensure adherence to scope, schedule, and budget. - Manages and leads key aspects of project management support, including coordination of shop drawings and submittals, development and processing of change orders, response to Requests for Information (RFIs), tracking of project progress and schedules, preparation and tracking of invoices, as well as financial planning, cost forecasting, and schedule management. Minimum Qualifications - Bachelor's degree and 8-years related work experience in construction project management, or equivalent combination of education and related experience - Experience at preparing estimates and value engineering - Proficiency in speaking, reading, and writing English - Current OSHA 10-hour card - Experience directing, supervising, and training employees assigning and overseeing work and managing and coordinating subcontractors - Experience managing all fiscal aspects of construction projects, including cost estimating and budget forecasting - Demonstrated expertise in construction project management methodologies, with experience managing projects in alignment with construction contracts and a strong understanding of engineering and construction documents and processes - Ability to review and interpret schematic, mechanical, electrical, plumbing, and architectural drawings - Demonstrated problem-solving skills and experience resolving challenging situations requiring tact and collaboration to maintain cost-effective operations - Proficiency in project scheduling and tracking using software such as Primavera and other common construction project management applications - Possession of a Federal Security Clearance (HSPD-12 minimum) or eligibility to obtain one - Advanced knowledge and application of English grammar including composition, editing and proofreading skills - Ability to lift 50 lbs - Ability to climb and walk long distances - Climb ladders, work at various high elevations and ladders/scaffolds - Demonstrated strong skills with all Microsoft Office Suite - Valid driver's license Preferred Qualifications - 10-years of experience managing commercial construction projects - Bachelor's degree in Engineering discipline (electrical, mechanical, construction management) - Experience managing State or Federal government construction projects - Demonstrated experience managing multiple prime subcontractors on construction projects - Experience working on Design-Build contract projects - PMP Certification - Current OSHA 30-hour card Read Less
  • Administrative Nurse Manager-Mansfield ER...  

    - Richland County
    We are more than a health system. We are a belief system. We believe w... Read More
    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: This position ensures the delivery of evidence-based practice by professional nursing personnel and other staff in the designated area of responsibility. They are responsible for planning, organizing, directing, and evaluating the delivery of evidence-based patient care in a cost effective manner. The Manager operationalizes the Nursing Philosophy along with the mission, vision, values, goals and objectives of OhioHealth. They are accountable and responsible for administrative and fiscal management of the department and in meeting the goals in all four quadrants of the balanced scorecard at the unit/department level. In addition, they will contribute significantly to the overall goals and objectives of the organization. Responsibilities And Duties: 30% Patient Care Assumes accountability for ongoing delivery of patient care during all operating hours; maintains a broad awareness of daily operations to guide patient care delivery; assures application of the nursing process by Registered Nurses in the clinical setting assessment, planning, implementation and evaluation ; assures documentation of patient care in the medical record. Uses data from various sources to initiate continuous quality improvement at the unit level. Coordinates nursing care in collaboration with other healthcare disciplines and assists in integrating services across the continuum of health care. Accountable for nursing practice in a safe environment. Participates in process improvement activities and root cause analysis investigations. 30% Operations and Personnel Management 1. Develops and is responsible for annual operational and capital budget. Manages resources to remain within established budget and controls materials, supplies, and equipment necessary for unit operations. Ensures that budget and program objectives are met. 2. Develops budgeted fiscal year staffing plans. Develops, maintains, and evaluates effectiveness of position control i.e. development of labor budget, determination of FTEs, scheduling FTEs and final approval to ensure compliance with staff plan . 3. Ensures provision of qualified human resources to identified patient care needs; develops, coordinates and approves staffing time schedules, considering scope of practice, competencies, patient needs, and staff competency. 4. Responsible for recruitment, selection, retention and evaluation of personnel. Ensures appropriate orientation, training, competence, continuing education, and professional growth and development of personnel. 5. Effectively evaluates performance of personnel. Advocates work environment that minimizes work-related illness or injury. 6. Assesses impact of, and plans strategies to address, diversity, ethics and the changing needs of society. Strives to provide a workforce reflecting population diversity. Ensures delivery of culturally competent care and healthy, safe working environment. 7. Uses information systems to retrieve, implement, and retain essential records and services. 15% Leadership 1. Facilitates development of leadership activities and promotes staff and self-attendance at meetings and educational programs. Actively participates in organizational committees and decision making. 2. Provides input into executive level decisions; keeps staff informed of executive level activities. 3. Facilitates atmosphere of participative management and development of collegial relationships among nursing staff; ensures registered nurse participation in decision making at the unit level. Participates on Shared Governance Councils. Serves as a link between nursing staff and other health care disciplines, both within and outside of organized nursing services. Actively participates in interdepartmental relationship building. 4. Participates in nursing policy formation and decision making. Identifies methods to achieve and monitor compliance with requirements of regulatory organizations. 5. Participates in renovation and project management. 6. Actively participates in service line growth and practice innovation. 7. Actively participates in strategic planning activities. 15% Professional Development 1. Contributes to development of self and staff through educational programs to meet identified learning needs and through written performance recognition and/or disciplinary procedures. 2. Facilitates and encourages staff to obtain relevant specialty certification. Earns and maintains appropriate specialty certification. 3. Participates in education of nursing and other students in health care environment. 4. Participates and encourages staff to participate in organizational policy formation and decision making. 5. Actively participates in divisional, departmental and hospital/organization activities. Develops and maintains professional competencies by attending educational programs and participation in professional organizations. Seeks opportunities for publication, presentation, and professional leadership in professional and community societies. 6. Serves as a member or officer of community groups or agencies; participates and assumes leadership roles in professional organizations and encourages staff participation. 10% Research and Evidence-Based Practice 1. Ensures an evidence-based practice environment. Facilitates dissemination of research findings and integration of evidence-based guidelines and practices in the health care setting. 2. Identifies areas of clinical and administrative inquiry suitable for nurse researchers.3 . Identifies key measures for department success, based on hospital/organization goal and objectives. Monitors progress of goals and develops actions to attain goals. 4. Communicates goals to staff and others in the organization. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time Minimum Qualifications: Bachelor's Degree (Required)BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing Additional Job Description: Specialized Knowledge: Process improvement skills. Project management skills. May require advance training in specialty areas. Skills in computer applications as appropriate to area(s) of responsibility. Demonstrated skills in interpersonal relationships, verbal and written communication, management, adult education and nursing practice standards. Minimum 3 years clinical nursing experience. Previous leadership experience such as precepting, charge role, clinical lead role, mentoring, or department committee leadership. Work Shift: Day Scheduled Weekly Hours : 40 Department Emergency Department Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Read Less
  • Citizens Branch Manager  

    - Hampden County
    Description At Citizens, we’re focused on relationship-building and de... Read More
    Description At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community Read Less
  • Experienced Shift Manager - Urgently Hiring  

    - Jackson County
    Shift Leader – Lead, Inspire, and Grow with Taco Bell! Ready to ta... Read More
    Shift Leader – Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we’re looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing — for themselves and their team. If you’re all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed! What’s in It for You as a Shift Leader: Free meal every shift — fuel up on your favorite tacos! Flexible scheduling — we’ll help you balance work, school, and life Medical, Dental, and Vision coverage (for full-time employees) Education programs — GEDWorks, scholarships, and tuition reimbursement Exclusive retail discounts — Taco Perks & KFC Employee Perks Employee Assistance Program for personal and family support Paid Time Off (for full-time employees) What You’ll Get From Us as a Shift Leader: Clear leadership and development — we’ll help you sharpen your skills and reach your next career goal Real support and coaching from a team that cares about your success A fun, energetic culture that celebrates wins and grows together Opportunities to advance into Assistant or Restaurant General Manager roles Read Less
  • Shift Manager - Urgently Hiring  

    - Crawford County
    TITLE: Shift Manager (SM) PURPOSE OF THE POSITION:  The perso... Read More
    TITLE: Shift Manager (SM) PURPOSE OF THE POSITION:  The person holding this supervisory position is considered a full time team member and is responsible and accountable for:  the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives.  The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager.  In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful.  These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant.  The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.  - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.  - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly  clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.  4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.  9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.  6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.  - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units.   8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.   3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation. Read Less

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