• Remote Senior Product Manager, Machine Identity  

    - Lucas County
    1Password is growing. We’ve surpassed $400M in ARR and we’re continuin... Read More
    1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for a Product Manager to join our Developer Read Less
  • Business Development Manager – Remote Opportunity with S . H . A . R .... Read More
    Business Development Manager – Remote Opportunity with S . H . A . R . E . Community Development Corp (SCDC) Are you a motivated, well-connected individual ready to launch a rewarding career in business development? SHARE Community Development Corp (SCDC) is seeking dynamic Business Development Managers to fuel our growth in the multifamily investment sector. Join our high-energy team and start earning immediately with a competitive commission structure! Why Join SCDC? Lucrative Compensation: We offer a 100% commission-based opportunity where driven individuals can realistically earn 6–8 figures. Flexible, Remote Work: Work from anywhere in the U.S., leveraging your network to create opportunities. Career Growth: Be part of a fast-growing company with opportunities to build your track record and advance. No Experience Required: All you need is ambition, a strong network, and a drive to succeed. Your Role as a Business Development Manager: Network and Promote : Spark curiosity about our multifamily investment opportunities among friends, family, co-workers, and your broader network. Engage Prospects : Connect with potential investors, generating interest in our offerings. You will invite them to a 30 minute presentation where you will show them a video introducing the opportunity and then send to one of the Regional Sales Directors for the proforma presentation. Meet Sales Goals : Achieve a monthly sales quota to maintain active status and maximize earnings. To meet the quota you will generate a minimum of 15 presentations to potential investors each week. What We’re Looking For: Strong interpersonal and communication skills to engage and expand your network. Self-motivated, goal-oriented individuals with a passion for sales and relationship-building. Ability to work independently in a fully remote environment. Must be eligible to work in the U.S. (we do not sponsor work visas). No prior experience required, but a proactive mindset and access to a network are essential. Why Now? This is your chance to join a growing company, generate immediate income, and make an impact in the multifamily investment space. With our supportive team and proven sales process, you’ll have the tools to succeed from day one. About SCDC: S.H.A.R.E. Community Development Corp. is a problem-solving multifamily real estate development and investment company based in Houston that develops, builds, sells, and manages Class-A apartment communities. Our core values are built upon "S.H.A.R.E.", which stands for Supplying Humanity with Achievements, Resources and Education. Our mission is delivering superior returns for Investor-Purchasers, providing maximum value for their tenants, and creating positive impacts in the communities we serve by focusing on a holistic betterment of society and by recognizing that profit is only one aspect of our broader goals and responsibilities. Why SCDC: At SCDC, our dedication to integrity means creating relationships that are the foundation of all our internal and external interactions as a company. If you share our relentless pursuit for a better future, our passion for innovation, and are excited about working with some of the top innovators in the world, then this could be the place for you. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed. Equal Employment Opportunity: S.H.A.R.E. Community Development Corp. is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information, or any other basis protected under applicable discrimination law. SCDC strives to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and remarkable things happen when people from a diverse set of backgrounds come together. Please visit our website at https://sharecommunitydevelopmentcorp.com Notice to Third Party Agencies: Please note that S.H.A.R.E. Community Development Corp. does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, we will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of S.H.A.R.E. Community Development Corp. Read Less
  • Remote Senior Product Manager (Remote)  

    - Travis County
    Company Description Experian is a global data and technology company,... Read More
    Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description Experian Marketing Services is looking for an experienced Product Manager to join the team responsible for building and maintaining our digital and offline identity graphs. You will define and execute product strategy by assessing market needs, developing customer-focused requirements and roadmaps, and analyzing market trends and competitive dynamics. You will collaborate with data science teams on R World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://myexperianbenefits.com/ Read Less
  • Remote Customer Activation Manager | Mid-Market  

    About Ramp Ramp is a financial operations platform designed to save co... Read More
    About Ramp Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine’s 100 Most Influential Companies . About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers. As a member of the team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth. What You’ll Do Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed Become an expert in the full range of integration and configuration options for Ramp’s suite of products Partner closely with the product team to ensure customer feedback is reviewed and prioritized Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach What You'll Need Minimum 5 years of experience in sales, customer success, or product operations experience in a B2B organization Exceptional project management and time management skills Excellent verbal and written communication skills Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers’ needs and position product solutions accordingly High adaptability and ability to thrive in a fast paced environment Nice to Haves Bachelor’s degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300. Benefits (for U.S.-based full-time employees) 100% medical, dental Read Less
  • Remote Manager II, Credit & Collections  

    - Collin County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less
  • Company Description We are SGS – the world's leading testing, inspecti... Read More
    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS Health and Nutrition. Generate leads and sales through client and prospect relationship development. Close sales on prospective clients and maintain functional relationship with major accounts. Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. Obtain master service agreements with perspective clients. Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website. Generate proposals for existing clients and prospects. Assist in the development of materials and implementation of marketing plan. Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added. Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients Participate actively in all appropriate industry organizations when requested to promote the Company and its services Compensation The expected salary range for this position is $105,000 - $130,000 USD annually and includes the Health and Nutrition Sales Comission plan. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Qualifications Qualifications Four-year degree in relevant field (e.g., Business, marketing, life science). Advance degree preferred MBA, MS) Over five years of business development experience in sales/marketing Business development experience with pharmaceutical and medical device companies and CDMO Technical and industry knowledge Client-focused mentality Excellent follow-up and follow-through Ensure proper maintenance and organization of marketing and sales resources. This role requires up to 40% travel for meetings, training, and business needs regionally within California (Candidate should be based within the San Francisco area) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. Read Less
  • Remote Manager II, Credit & Collections  

    - El Paso County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less
  • Remote Customer Implementation Manager  

    - Collin County
    Raft is the intelligent logistics platform that’s rewriting the techno... Read More
    Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day-to-day you will: Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities. Lead end-to-end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go-live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands-on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long-term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Read Less
  • Remote Customer Marketing Manager  

    - Maricopa County
    We offer a hybrid work environment. Most US-based positions can also b... Read More
    We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less
  • Remote Customer Activation Manager | Mid-Market  

    - Anchorage Municipality
    About Ramp Ramp is a financial operations platform designed to save co... Read More
    About Ramp Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine’s 100 Most Influential Companies . About the Role Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers. As a member of the team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth. What You’ll Do Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed Become an expert in the full range of integration and configuration options for Ramp’s suite of products Partner closely with the product team to ensure customer feedback is reviewed and prioritized Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach What You'll Need Minimum 5 years of experience in sales, customer success, or product operations experience in a B2B organization Exceptional project management and time management skills Excellent verbal and written communication skills Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers’ needs and position product solutions accordingly High adaptability and ability to thrive in a fast paced environment Nice to Haves Bachelor’s degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300. Benefits (for U.S.-based full-time employees) 100% medical, dental Read Less
  • Remote Manager II, Credit & Collections  

    - Hamilton County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less
  • Remote Customer Enablement Manager  

    - Nueces County
    About SewerAI Corporation SewerAI is transforming underground infrastr... Read More
    About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less
  • Remote Customer Implementation Manager  

    - Dallas County
    Raft is the intelligent logistics platform that’s rewriting the techno... Read More
    Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day-to-day you will: Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities. Lead end-to-end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go-live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands-on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long-term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Read Less
  • Remote Manager II, Credit & Collections  

    - Maricopa County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less
  • Remote Territory Sales Manager  

    - Nueces County
    Daikin Comfort Technologies Distribution, Inc. is seeking a profession... Read More
    Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Territory Sales Manager position for our Houston, TX branch operations group located remotely, but local, to our Houston, TX branches. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. Maintain an accurate call history within the CRM system. Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Expand knowledge base of the company’s products and features. Understand and follow work instructions, operating procedures and company policies. Perform additional projects/duties to support ongoing business needs. Nature and Scope : Ensures work is aligned with the Director’s expectations, goals, and vision Accountable for implementation of policies, processes, and procedures for short-term results Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director Works on difficult to moderately complex issues and projects Provides guidance and training to subordinates Has authority to hire, recommend pay, establish performance and recommend for termination Level of signing authority established by company policy/guidelines Knowledge and Skills: Proficient sales ability with the ability to build and action a robust sales plan Excellent communication and presentation skills; both verbal and written Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan Strong organizational and multi-tasking and time management skills Ability to focus and high level of attention to detail Ability to read and interpret construction documents and drawings/plans Knowledge of HVAC products, services, customers and market trends Demonstrates discernment and sound judgment Self-motivated with the ability to work autonomously with minimal supervision Ability to apply good judgement, strong work ethics and integrity on the job. Experience: Minimum 5 years of sales experience preferably within the HVAC industry Education: High School Diploma or GED equivalent College degree preferred Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Travel is required – up to 50% Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Read Less
  • Remote Customer Success Manager  

    - Maricopa County
    About Invoca Invoca is the leading AI-powered conversation intelligenc... Read More
    About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less
  • Remote Manager II, Credit & Collections  

    - Pinellas County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. Must-have pantry staples (Minimum Qualifications) 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. Proven ability to manage cross-functional relationships and influence stakeholders across business units. Solid understanding of SOX key controls, audit requirements, and financial controllership standards. Strong analytical skills, including financial statement analysis and credit risk assessment. Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. Bachelor’s degree in Finance, Accounting, Business, or a related field. Optional garnishes (Preferred Qualifications) Experienced people leader with a background managing FTE and BPO team structures in a remote setting. Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit. Familiarity with key CRM and ERP tools such as Salesforce and Oracle. Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity. Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD Read Less
  • Remote Lead Customer Success Manager - Central  

    - Milwaukee County
    Dragos is on a relentless mission to defend industrial organizations t... Read More
    Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role : As the Lead Customer Success Manager (CSM) for North America, you will serve as a trusted advisor to our industrial clients throughout their journey with Dragos. You’ll play a pivotal role in driving adoption, ensuring satisfaction, and aligning our solutions with the customer’s operational and security goals. You’ll work with sales, technical account managers, and solution architects to leverage positive business outcomes to promote operationalization and prove the value of all Dragos offerings, including Dragos Platform, WorldView threat intelligence, and Professional Services. We're open to candidates in the MST and CST time zones. Responsibilities : Serve as the primary post-sales point of contact for customers in the NA region. Develop a deep understanding of Dragos Platform, WorldView Threat Intelligence, and Professional Services capabilities and industry-specific challenges. Drive successful onboarding, implementation, and adoption of Dragos solutions. Establish relationships and partner with customers to define success criteria and help them achieve measurable positive business outcomes. Own customer success plans and conduct regular business reviews to assess value realization, promote advocacy, and identify expansion opportunities. Account and Churn Risk Management: Own customer management (directly for certain segments), customer retention and health metrics, ensuring proactive engagement, value realization, and commercial and technical risk identification, in order to minimize churn (GDR) and increase expansion velocity (NDR). Regularly maintain SFDC and other systems of record with detailed notes including proactive development and execution of success and at-risk account recovery plans. Collaborate with Sales, Technical Account Managers, Professional Services, Intelligence, and Support to ensure a seamless customer experience. Qualifications : 5+ years of customer success, account management, or customer-facing roles in cybersecurity, enterprise SaaS, or industrial sectors. Demonstrated success managing customer renewal, retention, and expansion metrics (GDR, NDR). Proven ability to translate cybersecurity capabilities into measurable business outcomes and communicate technical value to executive-level stakeholders with strong written, verbal, and presentation skills. Experience managing complex, multi-stakeholder customer relationships, influencing key decision-makers, and navigating competing priorities to drive adoption and advocacy. Demonstrated success developing and executing customer success plans, conducting business reviews, identifying expansion opportunities, and proactively managing at-risk accounts to minimize churn. Comfort working independently in a remote-first environment, managing multiple customer relationships simultaneously, and collaborating effectively with cross-functional teams (sales, technical, professional services, support). Familiarity with industrial control systems (ICS), operational technology (OT) security, or critical infrastructure environments is strongly preferred. Willingness and ability to travel up to 25%. Compensation : OTE: $175,000 Competitive Equity Package Comprehensive Benefits Plan #LI-JF1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment. Read Less
  • Remote Territory Sales Manager  

    - Orange County
    Daikin Comfort Technologies Distribution, Inc. is seeking a profession... Read More
    Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Territory Sales Manager position for our Houston, TX branch operations group located remotely, but local, to our Houston, TX branches. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. Maintain an accurate call history within the CRM system. Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Expand knowledge base of the company’s products and features. Understand and follow work instructions, operating procedures and company policies. Perform additional projects/duties to support ongoing business needs. Nature and Scope : Ensures work is aligned with the Director’s expectations, goals, and vision Accountable for implementation of policies, processes, and procedures for short-term results Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director Works on difficult to moderately complex issues and projects Provides guidance and training to subordinates Has authority to hire, recommend pay, establish performance and recommend for termination Level of signing authority established by company policy/guidelines Knowledge and Skills: Proficient sales ability with the ability to build and action a robust sales plan Excellent communication and presentation skills; both verbal and written Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan Strong organizational and multi-tasking and time management skills Ability to focus and high level of attention to detail Ability to read and interpret construction documents and drawings/plans Knowledge of HVAC products, services, customers and market trends Demonstrates discernment and sound judgment Self-motivated with the ability to work autonomously with minimal supervision Ability to apply good judgement, strong work ethics and integrity on the job. Experience: Minimum 5 years of sales experience preferably within the HVAC industry Education: High School Diploma or GED equivalent College degree preferred Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Travel is required – up to 50% Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Read Less
  • Remote Lead Customer Success Manager - Central  

    - Kern County
    Dragos is on a relentless mission to defend industrial organizations t... Read More
    Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role : As the Lead Customer Success Manager (CSM) for North America, you will serve as a trusted advisor to our industrial clients throughout their journey with Dragos. You’ll play a pivotal role in driving adoption, ensuring satisfaction, and aligning our solutions with the customer’s operational and security goals. You’ll work with sales, technical account managers, and solution architects to leverage positive business outcomes to promote operationalization and prove the value of all Dragos offerings, including Dragos Platform, WorldView threat intelligence, and Professional Services. We're open to candidates in the MST and CST time zones. Responsibilities : Serve as the primary post-sales point of contact for customers in the NA region. Develop a deep understanding of Dragos Platform, WorldView Threat Intelligence, and Professional Services capabilities and industry-specific challenges. Drive successful onboarding, implementation, and adoption of Dragos solutions. Establish relationships and partner with customers to define success criteria and help them achieve measurable positive business outcomes. Own customer success plans and conduct regular business reviews to assess value realization, promote advocacy, and identify expansion opportunities. Account and Churn Risk Management: Own customer management (directly for certain segments), customer retention and health metrics, ensuring proactive engagement, value realization, and commercial and technical risk identification, in order to minimize churn (GDR) and increase expansion velocity (NDR). Regularly maintain SFDC and other systems of record with detailed notes including proactive development and execution of success and at-risk account recovery plans. Collaborate with Sales, Technical Account Managers, Professional Services, Intelligence, and Support to ensure a seamless customer experience. Qualifications : 5+ years of customer success, account management, or customer-facing roles in cybersecurity, enterprise SaaS, or industrial sectors. Demonstrated success managing customer renewal, retention, and expansion metrics (GDR, NDR). Proven ability to translate cybersecurity capabilities into measurable business outcomes and communicate technical value to executive-level stakeholders with strong written, verbal, and presentation skills. Experience managing complex, multi-stakeholder customer relationships, influencing key decision-makers, and navigating competing priorities to drive adoption and advocacy. Demonstrated success developing and executing customer success plans, conducting business reviews, identifying expansion opportunities, and proactively managing at-risk accounts to minimize churn. Comfort working independently in a remote-first environment, managing multiple customer relationships simultaneously, and collaborating effectively with cross-functional teams (sales, technical, professional services, support). Familiarity with industrial control systems (ICS), operational technology (OT) security, or critical infrastructure environments is strongly preferred. Willingness and ability to travel up to 25%. Compensation : OTE: $175,000 Competitive Equity Package Comprehensive Benefits Plan #LI-JF1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment. Read Less

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