At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location continually strive to expand the usage and adoption of Linear within accounts Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product What we're looking for 5+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (early exercise, extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Work remotely, no commuting to the office Paid co-working space/desk at an office Health, dental, and vision insurance (US) Regular team events and offsites 5 weeks of paid vacation 4 months of paid parental leave Learn how we think and work: A story about our mission: Read Me Our hiring process: How we hire at Linear Building our way: Announcing our Series C Sequoia Capital Spotlight: Designing for the Developers Building our teams: Why and how we do work trials at Linear A video series: Conversations on Quality Read about our recent Series C Fundraise and Giving our team liquidity Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Read Less

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list , and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. CertifID is seeking an accomplished Senior Customer Success Manager (CSM). As Senior CSM, you are responsible for a blended portfolio of enterprise and mid-market customers, who you will support through the complete post-sale lifecycle. The more our customers adopt our solutions, the safer their businesses and the industry are against wire fraud; however, security has inherent friction and our customers’ businesses are well-established in their operating rhythms. Your challenge is clear: help your customers see clearly that the value of our solutions is worth the change, and guide them proactively through that change-management. Responsibilities Own and manage a large portfolio of customers who range in size and complexity. Coordinate and lead all onboarding, business reviews, and establish cadence meetings across base to evaluate and review performance, align with customer priorities, drive adoption, and locate new opportunities to promote usage and adoption Leverage both customer live touchpoints and data to identify risks, managing and mitigating that risk proactively, as well as escalating quickly and effectively to internal teams for support Identify issues that impact customers and/or challenges in the business and provide thought leadership in finding a customer solution, recommendations to streamline existing processes and/or identify strong workarounds Identify expansion and upsell opportunities and partner with Account Management team to execute successful revenue growth and seamless renewals Serve as a subject matter expert on CertifID's products, providing strategic guidance and customer support. Meet or exceed retention goals and KPIs as established in our OKR process across your assigned portfolio by applying structured problem-solving and strategic guidance. Engage in and occasionally lead cross-functional work that enhances customer experience, informs roadmap priorities, and improves internal collaboration. Requirements 7+ years of experience in customer success Demonstrated proficiency and aptitude for leveraging CSPs and CRMs, Gainsight, Salesforce, etc. Demonstrated ability to establish strong relationships and trust with multiple customer stakeholders and business units, multithreading and establishing champions and advocates, including executives and C-Suite Proficiency in basic project management skills and approaches as they relate to customer-success work. Demonstrated strength of organizational skills with the ability to manage time and resources effectively across multiple projects simultaneously and set proper expectations. Exceptional communication and presentation skills, both verbal and writtenProficiency in leveraging AI appropriately to accelerate and improve your own organizational and project-management processes Demonstrated ability to leverage customer data/analytics in support of tracking customer health, progress, and preparing customer-facing usage reporting Is willing to travel (up to ~25%) for customer meetings, industry events, and team meetings, and be willing to be on frequent video calls with customers and internal teams across all US time zones Familiarity with the title industry a plus, but not required Benefits Flexible vacation 12 company-paid holidays 10 paid sick days No work on your birthday Health, dental, and vision Insurance (including a $0 option) 401(k) with matching, and no waiting period Equity Life insurance Generous parental paid leave Wellness reimbursement of $300/year Remote worker reimbursement of $300/year Professional development reimbursement Competitive pay An award-winning culture Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less

Description Gridium’s mission is to hasten the transition to a low-carbon economy. Our software helps people run commercial buildings better, at lower cost and with less energy. None of that works without trustworthy data. Gridium’s analytics platform is fueled by data. Every recommendation we make, every dollar of energy we help a customer save, every analytic in our platform rests on accurate energy data pulled from hundreds of utilities and renewable energy systems for solar and battery storage. The data does not come easily, and the person who masters it has outsized leverage over everything Gridium does. Get it right, and you are cutting energy use at a scale that actually matters for the planet. About the Job We are seeking a full-time Data Product Manager to lead how Gridium acquires and protects its energy data. This is a deeply technical role with real autonomy and a wide platform to leave your mark on the industry. We are deployed in thousands of commercial buildings and growing fast, and you will own the point in the system where the most interesting problems live: turning real-world utility and energy data into something our engineers can reliably and efficiently build on. At its heart, this role is about unlocking reliable energy data for our customers. We work across a complex set of hundreds of utilities, each with its own portal, billing, metering, tariff data, and quirks. Becoming the person who knows this terrain cold, how a given utility exposes a given resource, what data is really available, and how to get at it, gives you leverage over everything else we do. It is the foundation our product is built on, and you get to own it. That understanding produces several things. The most visible are the specs, a major tent pole of the role, but not the only one. You will also protect the large surface area of integrations we already run, ensuring our teams have the tools to maintain our data quality and organizing efforts to improve our integrations over time. And you will be the company's source of truth on what each integration can and cannot support. Getting a single integration right means digging until you understand how to get the data reliably, what it means, and what customers actually need from it. And there is real satisfaction in being the one who figures it out. The systems we collect data from change often, presenting unique challenges, so if you love a puzzle, you will be right at home. And you will not be doing it alone: you will work with a small, tightly knit group of very talented engineers, a Data Operations team partnering with you, and modern AI tooling to move fast. Please come curious. The person who thrives here chases down what is not obvious without being told where to look, and treats "I don't know" as the start of an investigation rather than the end of one. Responsibilities Investigate the non-obvious: dig into utility portals, renewable energy data, system configurations, tariff structures, and customer needs. Master what each utility exposes: the data available and how we map this data into our product features. Author implementation-ready integration specs, with enough detail for engineers to build cleanly, including the edge cases that matter. Partner with engineering throughout the build, running standups, answering questions, maintaining Jira, so development is never blocked. Close the loop: confirm that delivered data matches the spec before an integration is considered done. Proactively protect the existing integration surface area: triage problems with live integrations, find out why they are failing or producing gaps, and prioritize the fixes with engineering. Partner with Data Operations to identify recurring data quality patterns and drive systemic improvements, not just one-off fixes. Maintain the backlog of integration enhancements and bug fixes for engineering. Serve as the company's subject-matter expert on our integrations and the data they produce. Build and maintain partnerships with utilities and 3rd party partners to work through integration blockers together. Work with stakeholders such as sales and customer success to prioritize our roadmap of integrations. Requirements Intellectual curiosity and initiative. Proactive, not reactive. A self-starter who goes and finds answers rather than waiting to be told. Technical depth in all forms of data integration including ETL and the full range of data formats you encounter in the wild. A track record of delivering on commitments, not just making them. Known for writing specifications that engineers can build from and docs that help guide operations. Fluent with AI tools to accelerate data validation, workflow automation, and rapid prototyping. Utility-industry or energy-data domain experience: billing, tariffs, metering, renewable energy, and utility portals. Must currently reside in the United States and have the legal right to work in the United States. At least three years experience in a product role for a SaaS platform that sources data from numerous 3rd party systems Benefits The position comes with salary, stock options, 401(k) match, a great health plan, vision, dental, life insurance, disability insurance, generous parental leave, and a flexible vacation policy — we want you to take the time off you need so that you are happy and productive. About Gridium Gridium is a venture-backed SaaS application provider with a mission to bring cost-effective energy savings to commercial real estate. We have been delivering deep energy savings to our customers for fourteen years, and we are now growing faster than ever due to increasing demand for real energy solutions. We have been an all-remote company since our founding, and we love the flexibility it affords. Remote work allows you to structure your day with minimal interruption so that you can get stuff done in the style that makes most sense for you. (And if for you that means an office in a coworking space, we’ll provide that too.) Spending time face-to-face is important too, so several times each year we pick a city and meet up for several days of highly productive and highly fun planning and doing. We have a casual, cooperative work environment where everyone’s ideas matter. And of course We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Read Less

About us: Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House. About the Role: We are looking for a hands-on Manager of AI Operations iterate based on data. Ensure all tooling meets security, privacy, and compliance standards. Requirements 3+ years of experience in technical operations, platform engineering, or a related field. Demonstrated experience building and deploying AI or LLM-based tooling in a production or company-wide context. Proficiency with at least one scripting language (Python, JavaScript/TypeScript preferred). Hands-on experience with AI APIs and platforms (OpenAI, Anthropic, Cohere, or similar). Strong understanding of prompt engineering, RAG pipelines, and AI workflow orchestration. Experience with no-code/low-code automation tools (Zapier, Make, n8n, etc.). Excellent communication skills — able to explain AI concepts to non-technical stakeholders. Preferred Qualifications: Experience at a B2B SaaS company, especially during a 50–300 person growth stage. Background in data engineering, DevOps, or internal developer tools. Exposure to enterprise security and compliance standards (SOC 2, GDPR). Working at Momentus: Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including: Insurance: Comprehensive medical, dental, Read Less

Loot Labs is on a mission to make collecting fun. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Through our flagship product, Boxed.gg we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps. We are... Community First: We've served 500k collectors and foster an active community of over 125k+ Discord members. Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing. Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world. Since our inception in 2023, we’ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place. We're hiring a Senior Product Manager to own the roadmap and execution for the core BOXED.GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work alongside our Head of Product, and you'll grow into greater strategic ownership over your first year. You'll inherit a roadmap with strong momentum and a team that ships. You will act as a voice of the customer, and sit at the intersection of our passionate community Read Less

Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. What the Role Is We're hiring Staff PMs to own major surfaces of Babylist's consumer experience — and to set the bar for what an AI-native PM looks like at scale. You will be the durable product owner of a major Babylist surface or core customer journey end-to-end — the person the rest of the company looks to when a hard question about that surface has to get answered. You hold the quality bar, set the strategy on a one-year horizon, and operate as the foremost expert on your space inside the company. You also build. You can stand up working prototypes, query the data and codebase, and contribute to code execution when that’s the most valuable use of your time. You value speed – of decision making, of execution, and in time to impact. And you will help Babylist make the transition into AI-native product development by setting the standard others adopt: in your own work, in the standards you hold for your team, and in the rituals you help build into the function. We are building AI fluency across the consumer organization. Where you land depends on the org's needs at the time of your start and on where your strengths fit best. We want operators who can take real ownership of any surface areas or customer journeys, be opinionated enough to argue for what's right, and humble enough to ramp fast on whichever one we land you on. This role reports into one of our Product Directors and partners closely with stakeholders across the company. Who You Are You are a demonstrated product leader. You have owned a major consumer product surface end-to-end at meaningful scale and have the scar tissue to prove it. You bring: Demonstrated consumer experience. You have a proven record of defining product strategy, creating impact, leading cross-functional teams in execution, and working with exec-level leaders to solve complex problems for consumer products. You have held Senior PM, Staff PM, GPM, or Director roles. Strategic foresight. You can articulate where your surface should be in 6, 12, and 18 months, and you can define the path from here to there. You hold a strong, opinionated view of the product and you know when to update your priors. Deep customer expertise. This is the irreplaceable PM contribution in a builder world, and it has to be a genuine strength. You know how to understand and co-create with users and you bring deep curiosity and customer obsession into every decision. You bring concrete evidence (both qualitative and quantitative) into decisions. You solve root pain, not adjacent symptoms, and you create segmentation clarity rather than treating users as a monolith. Product sense. You have product taste — the instinct to know what’s worth building (and what’s not), what the right UX is, and what will delight users — and you can point to shipped work and killed projects that proves it. Commercial ownership. You are fluent in the business. You understand how your surface monetizes, you can defend a unit economics model, and you partner with finance and data without needing them to translate. Outcome ownership. You don't celebrate shipping — you own impact. You hold yourself and the team accountable for delivering meaningful results, you build appropriate measures of success, and lead clean persist/pivot/stop decisions after launch. Clarity of thought. You communicate with extreme clarity that moves conversations forward fast. You don't mistake collaboration for consensus — encouraging productive conflict and surfacing misalignment early. Quality and craft as standards. You own the quality bar for your surface and the principles by which everyone else builds. You have sent teams back to the drawing board, and you know how to do it without breaking trust. Technical fluency. You might have a CS degree or started your career as a developer. You might have been an early PM at an early-stage company, where the line between "product" and "build" was always blurry and you handled both. You might just have a portfolio of things you've built that demonstrate self-taught skills. The context matters less than what it taught you about feasibility, tradeoffs, and getting something real into the world. Adaptability to change. The next 18 months will not look like the last 18. You select for change, not against it. You jump in where needed, working across team boundaries and roles without waiting for permission. You are humble, low-ego, and biased toward action. The Builder Profile You are AI-native. You actively use LLMs and AI coding tools in your daily work — whatever gets you from customer opportunity to validated idea to business impact the fastest. You have intuition for what current models are good and bad at, know how to decompose problems for AI agents, review and refine their output, and combine AI-driven speed with human judgment. You contribute as a peer-builder, but you know when to zoom out for strategic thinking and stay closest to the customer. Building is how you co-create with families and how you separate signal from noise faster than anyone else in the room. You set the standard. As a Staff PM, your building isn't just for your own velocity — it raises the bar for the team and the function. Your team learns to use AI-native tools by working alongside you. Your peers borrow your patterns. The rituals and practices you help build become how Babylist works. You are excited about the AI transformation, not anxious about it. You believe this is the most interesting moment in product careers in a decade, and you want to help shape what an AI-first product organization looks like, at Babylist and as a category. If you want to own a meaningful slice of a generational consumer brand, ship work that millions of families will use, and build with conviction at a company where speed and responsibility are not in tension but are the whole point — we would love to hear from you. How You Will Make An Impact Own a major consumer surface or core customer journey end-to-end. Strategy, KPIs, quality bar, impact, the hard tradeoffs. You are the person the rest of the company looks to when a question about that surface has to get answered. Set the one-year horizon. Articulate where your surface should be a year from now, defend the sequence of bets that gets it there, and update with conviction Read Less

BDR Manager Location: Remote (Salt Lake City, UT or Remote) Job Type: Full-Time About WithCoverage : WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy. We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors. They operate in complex risk environments and need a partner that can move at their speed. Instead of a fragmented, manual brokerage stack, we have built a new category: elite risk advisors operating on top of proprietary technology. Our in-house Agency Management System gives our team and AI agents full visibility into policies, exposures, claims, billing, and commissions. This platform enables deep automation, better decisions, and a fundamentally higher standard of service. WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound). We have raised over $43M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners. We grew more than 10x last year while cash-flow positive, and we are very early in the opportunity. Our ambition is not to build a better brokerage. It is to redefine how risk is managed across the economy. Why Join Us: Grow Faster – We’re scaling quickly, giving you significant opportunities to learn, lead, and shape your career and the company's future. Work That Matters – We protect the world’s most innovative brands: consumer icons, hospitality leaders, next-gen defense contractors, and US manufacturers. Redefine an Industry – Insurance is one of the largest, slowest-moving markets. We rewrite the playbook with proprietary technology, automation, and AI. Financial Rewards – We hire the best and invest in you. That means competitive comp, meaningful equity, and excellent benefits. We believe strongly in internal promotion and lay out a plan for everyone's career growth. About The Role: As a Business Development Manager, you’ll be a player-coach: leading a team of 5+ BDRs while also carrying an individual quota. You’ll be responsible for driving top-of-funnel performance personally and across your team — owning outbound execution, coaching, performance management, and continuous improvement. This is a hands-on leadership role for someone who thrives in high-output environments, leads by example, and knows how to turn outbound activity into a consistent, qualified pipeline. You’ll work closely with Growth, Sales, and Leadership to refine messaging, improve conversion rates, and scale a repeatable outbound engine. Schedule: Monday–Friday, 9am–5pm EST (weekends off) Location: Ideally Salt Lake City-based, but open to strong US-based candidates What You’ll Do: Lead final offers reflect experience, scope, and leveling. What We Offer: Competitive compensation that may include equity Flexible paid time off Comprehensive benefit plans for medical, dental, vision, life, and disability Flexible Spending Accounts (FSAs): Health Care FSA and Dependent Care FSA Commuter Savings Account Human Interest: 401(k) provider Time Off: Sick Leave, Family and Medical Leave, Flexible Time Off Paid Holidays: Observance of all major national holidays A curated in-office employee experience, designed to foster community, team connections, and innovation, that also includes catered lunches in the office on Fridays for in-office workers Collaborative, transparent, and fun culture Read Less

Description Gridium’s mission is to hasten the transition to a low-carbon economy. Our software helps people run commercial buildings better, at lower cost and with less energy. None of that works without trustworthy data. Gridium’s analytics platform is fueled by data. Every recommendation we make, every dollar of energy we help a customer save, every analytic in our platform rests on accurate energy data pulled from hundreds of utilities and renewable energy systems for solar and battery storage. The data does not come easily, and the person who masters it has outsized leverage over everything Gridium does. Get it right, and you are cutting energy use at a scale that actually matters for the planet. About the Job We are seeking a full-time Data Product Manager to lead how Gridium acquires and protects its energy data. This is a deeply technical role with real autonomy and a wide platform to leave your mark on the industry. We are deployed in thousands of commercial buildings and growing fast, and you will own the point in the system where the most interesting problems live: turning real-world utility and energy data into something our engineers can reliably and efficiently build on. At its heart, this role is about unlocking reliable energy data for our customers. We work across a complex set of hundreds of utilities, each with its own portal, billing, metering, tariff data, and quirks. Becoming the person who knows this terrain cold, how a given utility exposes a given resource, what data is really available, and how to get at it, gives you leverage over everything else we do. It is the foundation our product is built on, and you get to own it. That understanding produces several things. The most visible are the specs, a major tent pole of the role, but not the only one. You will also protect the large surface area of integrations we already run, ensuring our teams have the tools to maintain our data quality and organizing efforts to improve our integrations over time. And you will be the company's source of truth on what each integration can and cannot support. Getting a single integration right means digging until you understand how to get the data reliably, what it means, and what customers actually need from it. And there is real satisfaction in being the one who figures it out. The systems we collect data from change often, presenting unique challenges, so if you love a puzzle, you will be right at home. And you will not be doing it alone: you will work with a small, tightly knit group of very talented engineers, a Data Operations team partnering with you, and modern AI tooling to move fast. Please come curious. The person who thrives here chases down what is not obvious without being told where to look, and treats "I don't know" as the start of an investigation rather than the end of one. Responsibilities Investigate the non-obvious: dig into utility portals, renewable energy data, system configurations, tariff structures, and customer needs. Master what each utility exposes: the data available and how we map this data into our product features. Author implementation-ready integration specs, with enough detail for engineers to build cleanly, including the edge cases that matter. Partner with engineering throughout the build, running standups, answering questions, maintaining Jira, so development is never blocked. Close the loop: confirm that delivered data matches the spec before an integration is considered done. Proactively protect the existing integration surface area: triage problems with live integrations, find out why they are failing or producing gaps, and prioritize the fixes with engineering. Partner with Data Operations to identify recurring data quality patterns and drive systemic improvements, not just one-off fixes. Maintain the backlog of integration enhancements and bug fixes for engineering. Serve as the company's subject-matter expert on our integrations and the data they produce. Build and maintain partnerships with utilities and 3rd party partners to work through integration blockers together. Work with stakeholders such as sales and customer success to prioritize our roadmap of integrations. Requirements Intellectual curiosity and initiative. Proactive, not reactive. A self-starter who goes and finds answers rather than waiting to be told. Technical depth in all forms of data integration including ETL and the full range of data formats you encounter in the wild. A track record of delivering on commitments, not just making them. Known for writing specifications that engineers can build from and docs that help guide operations. Fluent with AI tools to accelerate data validation, workflow automation, and rapid prototyping. Utility-industry or energy-data domain experience: billing, tariffs, metering, renewable energy, and utility portals. Must currently reside in the United States and have the legal right to work in the United States. At least three years experience in a product role for a SaaS platform that sources data from numerous 3rd party systems Benefits The position comes with salary, stock options, 401(k) match, a great health plan, vision, dental, life insurance, disability insurance, generous parental leave, and a flexible vacation policy — we want you to take the time off you need so that you are happy and productive. About Gridium Gridium is a venture-backed SaaS application provider with a mission to bring cost-effective energy savings to commercial real estate. We have been delivering deep energy savings to our customers for fourteen years, and we are now growing faster than ever due to increasing demand for real energy solutions. We have been an all-remote company since our founding, and we love the flexibility it affords. Remote work allows you to structure your day with minimal interruption so that you can get stuff done in the style that makes most sense for you. (And if for you that means an office in a coworking space, we’ll provide that too.) Spending time face-to-face is important too, so several times each year we pick a city and meet up for several days of highly productive and highly fun planning and doing. We have a casual, cooperative work environment where everyone’s ideas matter. And of course We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Read Less

As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world’s leading Consumer Goods, food your ability to triage, focus on the highest-impact work, and execute with urgency is what will set you apart. Through Executive Business Reviews, Strategic Planning sessions, and day-to-day communication, we’ll reinforce the value our customers receive from GoSpotCheck. We’ll retain and grow our portfolio organically; thanks to the solid foundation you’ve established for your accounts. We’ll be accountable for portfolio health: tracking customer health scores, NRR (Net Revenue Retention), and GRR (Gross Revenue Retention) to proactively identify risk and expansion opportunities before they surface in a renewal conversation. Who You Are: You have 2-3 years’ experience managing B2B customers. Bonus points for managing Enterprise customers and/or portfolio of $2M ARR or more. You are comfortable working directly with executives and senior-level management. You’ve managed simultaneous projects in a customer-facing role where you were directly accountable for delivering data-driven results. You love data and may have been a data analyst in a past life. You can explain relational database concepts, have advanced Excel skills, and have even written a SQL query or two over the years. Experience in Image Recognition (IR) or AI/Deep Learning is a huge plus. Your written communication is exceptional: concise, persuasive, and empathetic. Your verbal communication is exceptional: clear, on-point, and confident. You have a proven track record of building successful relationships with customers, and one or two of them would even be willing to serve as a reference. You have a history of retaining and growing your customer portfolio. Having too much work and not enough time doesn’t make you come unglued - You understand how to prioritize and focus on what is important. You look forward to collaborating and building relationships with many other teams throughout the company. You’re curious about AI and comfortable helping customers adopt new technology. Bonus points if you’ve worked with Salesforce, Claude or have experience explaining AI-driven features like image recognition or automated compliance scoring to non-technical stakeholders. You have completed a bachelor’s degree. You appreciate and align with our company values. What We Offer: Remote-first work environment. Generous medical, dental, and vision insurance coverage. Company-paid life and disability insurance. 401(k) retirement plan available. Paid parental leave. Flexible vacation policy – take the time you need when you need it. Company-provided work equipment. Opportunities for internal growth and career development. Compensation: $75,000 – $85,000 annually, base salary . Exact compensation may vary depending on skills, experience, and location within the United States. This is a full-time W-2 position. Employment is contingent upon successful completion of standard employment verification (I-9) and background checks. Candidates must be authorized to work in the United States without the need for sponsorship. Final candidates located in the United States will be required to undergo a criminal background check through Checkr. Any background check will be conducted in compliance with applicable laws and regulations. Read Less

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a Principal Customer Success Manager who will focus on building high-value, strategic relationships with large, global customers. The role requires extensive experience in SaaS Customer Success, strong business acumen and exceptional communication skills. The Principal Customer Success Manager is expected to provide thought leadership and mentorship, as well as lead and/or contribute to special programs and projects (minimum of 10% per working week). For the right candidate, this is a career-defining opportunity to join the market leader in Collaborative Work Management (CWM) and help influence the future of Customer Success as a vocation. This role reports to a Sr. Manager of Sr. Customer Success and has flexibility to work remotely from the West Coast. You Will: Manage a diverse book of business at scale, with a focus and engagement, enablement and adoption. Understand your customer’s business model, go to market strategy and organizational structure. Create and execute internal territory engagement plans and/or external joint customer enablement plans that focus on tailored, customer-specific strategy, proactive risk mitigation, value realization and expansion. Use data to gain insights, provide guidance, increase customer adoption and identify opportunities for expansion. Lead or influence renewals, partnering with internal teams to form a cohesive approach to mitigate churn and support expansion. Positively impact revenue via early risk identification and mitigation strategies while also coaching customers to develop or enhance solutions that translate into expansion opportunities. Support and/or lead high-impact Quarterly Business Reviews (QBRs) and/or Executive Business Reviews (EBRs) to showcase value, review progress against goals, and align on future strategy. Serve as a Core Platform and Premium Application Subject Matter Expert (SME), mastering best practice and enablement strategies to drive customer product adoption. Serve as a thought leader, advising customers on industry best practices and how to solve complex business problems with the platform. Effectively partner with cross-functional teams (e.g. Sales, Training, Product, Professional Services, etc.) by developing strong relationships and coordinating efforts to present a unified, cohesive and elite customer experience. Provide customer insight to internal teams like Product Management, Marketing, and Sales to inform innovation and improvement. Meet or exceed all performance targets. Perform other duties as assigned. You Have: 10+ years of Customer Success or Account Management experience, preferably with SaaS model. A Bachelor's degree in a relevant field or equivalent experience is preferred. The ability to operate with nearly full autonomy and very limited oversight. A proven track record of leading cross-departmental initiatives and delivering outcomes. A history of building successful relationships with VP and C-Level contacts. Experience maintaining outcome-based relationships with a diverse customer account base. Deep Customer Success and Smartsheet subject matter expertise. A proven track record of mentoring peers. Up-to-date Smartsheet Certifications (Core Product, System Administrator, Project Management, Control Center Lead, Control Center Blueprint Builder) or the ability to obtain within 6 months. Willingness to travel periodically based on customer and business need. Current US Perks Read Less

Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here. Job Description The Digital Sales Manager (DSM) will lead the execution of current and future digital strategies with a strong focus on driving commercial outcomes through the management, development, and performance of the Digital Solutions sales team. This role is responsible for the strategic execution, operational oversight, and adoption of Intuitive’s digital solutions by partnering closely with customers, marketing, sales, and other key cross-functional teams. Success in this role will require the ability to build and execute detailed go-to-market plans, manage cross-functional alignment, and motivate teams to meet growth targets. The DSM will play a pivotal role in expanding the footprint of Intuitive’s digital solutions by identifying, targeting, and converting sales opportunities, while continuously improving team efficiency and customer engagement. Acting as the primary liaison between internal stakeholders and external customers, the DSM will lead the integration of new and emerging digital offerings, ensuring effective execution across targeting, utilization, training, and support. This individual will regularly lead and facilitate meetings, solve key business challenges, and develop scalable programs to support revenue growth and adoption. Strong leadership, relationship-building, and strategic sales execution skills will be critical for long-term success in this role. Roles Read Less

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking an Enterprise Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. Please note, this is a remote position based out of the North Florida Region. We are looking for candidates to live local to the territory. As An Active Member Of Our Team, You Will... Develop a business plan to overachieve sales goals Manage and maintain the entire sales ecosystem from generating leads through closing Help customers understand the value of Cribl during the sales process Articulate our value proposition up and down the organization, from engineer up to CxO Forecasting predictably and hitting sales targets We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours I f You’ve Got It - We Want It 4+ years of quota carrying Enterprise Security sales experience calling on Security (SIEM Read Less

About AssistRx AssistRx is a leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our premier patient solutions platform and advanced technology ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove barriers and simplify the patient journey. Our flagship suite of solutions — including iAssist , Hub Lite , Therapy Initiation , Prior Authorization , Benefits Verification , and specialty pharmacy connectivity — helps ensure patients start and stay on therapy faster. With a commitment to innovation, compliance, and compassionate care, AssistRx has become one of the most trusted organizations in specialty medication access. We combine technology, talent, and empathy to solve some of the most complex challenges in healthcare. At AssistRx, we combine human insight with AI-powered technology to transform how patients access specialty medications. Our solutions streamline therapy initiation, improve adherence, and help patients receive life-changing treatments faster. We are seeking a Manager, Software Engineering (.NET Read Less

Account Executive – Hospital Partnerships (New Business) Location: Remote (U.S.-based; NYC preferred) Compensation Range: On Target Earnings (salary + commission) of $86,000 - $180,000, depending on experience level and impact of this role Join us in reshaping how physicians learn and make decisions. At AMBOSS , we’re looking for a high-performing, mission-driven Sales Manager to help us to lead outbound sales efforts and grow our hospital and clinic partnerships in the U.S . This is an exciting opportunity for someone who’s passionate about healthcare and education, thrives in fast-paced environments, and is energized by outreach, storytelling, and opening new doors. You’ll be at the forefront of introducing our powerful platform to clinicians, helping shape the latest generation of physicians. About AMBOSS AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2012 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, Cagliari and Cape Town. Want to learn more about our culture? Watch our video to explore what makes us unique. You will: Drive new customer acquisition end-to-end: from building pipeline, via client discovery and product demonstration to successful price negotiations Own the sales process : Lead engaging product presentations and demos that clearly show AMBOSS' value. Partner for success : Collaborate with marketing and product teams to create targeted, effective sales strategies. Fuel growth : Share insights from the field to influence go-to-market plans and product improvements. Represent AMBOSS : Attend major conferences, academic events, and campus visits to expand awareness and build trust. Learn and iterate : Track activities with intention — to reflect, improve, and celebrate wins as a team. You bring: 2–5 years of success in outbound or consultative B2B sales , ideally in healthcare, edtech, or SaaS. A self-starter mindset with strong ownership and initiative — you create opportunities, not wait for them. Exceptional communication skills — persuasive, authentic, and clear. Passion for mission-driven work that improves healthcare, education, or technology. Experience with CRM systems (like HubSpot) and Google Workspace tools . Ideally you have: Prior experience selling into healthcare organizations or academic institutions . Familiarity with medical education or clinical decision-support tools . Experience working in a startup or high-growth environment . You’ll thrive here if you are: Mission-Driven – You believe in improving healthcare outcomes by empowering clinicians. Ambitious – You’re hungry to grow, take initiative, and drive results. Authentic – You value transparency, kindness, and integrity in how you work. Resilient – Challenges don’t slow you down; they motivate you. Curious – You’re always asking “why?” and looking to learn and improve. Benefits Rest fitness subscription..) Food Read Less

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Staff Product Manager - Member Understanding Read Less

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location continually strive to expand the usage and adoption of Linear within accounts Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product What we're looking for 5+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (early exercise, extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Work remotely, no commuting to the office Paid co-working space/desk at an office Health, dental, and vision insurance (US) Regular team events and offsites 5 weeks of paid vacation 4 months of paid parental leave Learn how we think and work: A story about our mission: Read Me Our hiring process: How we hire at Linear Building our way: Announcing our Series C Sequoia Capital Spotlight: Designing for the Developers Building our teams: Why and how we do work trials at Linear A video series: Conversations on Quality Read about our recent Series C Fundraise and Giving our team liquidity Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Read Less

Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory—cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other . Essential duties and responsibilities where you'll make the biggest impact… Meet or exceed established sales quotas and performance metrics Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption Responsible for ensuring personal and company compliance with all Federal, state, local and company policies Read Less

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you As the Senior Manager of Customer Success (Enterprise), you will lead the team responsible for our most valuable and complex customer relationships. This team works with multi-location restaurant groups, franchises, and high-ARR customers who rely on Owner’s platform to power their digital growth. These customers often have multiple stakeholders, larger operational complexity, and significant opportunities for long-term partnership. You will manage and develop a team of Customer Success Managers focused on delivering a high-touch, strategic customer experience while driving retention, expansion, and measurable business outcomes for these accounts. This role requires strong leadership, a deep understanding of customer success strategy, and the ability to help your team navigate complex organizations and build trusted relationships with operators, marketing leaders, and executives. You’ll collaborate closely with the SVP of Customer Success and cross functional partners to ensure our most strategic customers are successful and continue to grow with Owner. This role is 100% remote and open to candidates anywhere in the United States; however, we strongly prefer candidates based in San Francisco, Los Angeles, Chicago, or New York. The impact you will have You will play a critical role in the growth and long-term success of Owner’s highest-value customers. Your work will directly impact the company’s trajectory by: Strengthening Strategic Customer Partnerships: Leading a team that partners with multi-location restaurant brands and franchise groups to help them maximize the value of Owner’s platform and achieve measurable growth. Reducing Customer Churn and Driving Customer Expansion at the Strategic Level: Ensuring proactive account management, strong stakeholder relationships, and tailored retention and growth strategies that keep high-value customers engaged and successful. Increasing Customer Lifetime Value: Driving expansion across locations, brands, and services while helping customers fully adopt Owner’s solutions to unlock long-term growth. Improving Customer Experience for Complex Accounts: Establishing best practices and playbooks for managing multi-location customers with multiple stakeholders and operational complexity. Scaling Strategic Customer Success: Helping define how Owner supports high-ARR customers as the company continues to grow, ensuring our team delivers exceptional results at scale. Your leadership will directly influence customer retention, revenue growth, and the success of some of Owner’s most important customers. Who you’ll work with SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement What we’re looking for Experience: 7+ years of experience in customer success, account management, or customer retention, preferably in SaaS, POS, restaurant technology, or SMB software. Leadership: 3+ years of experience managing Customer Success Managers or Account Managers with a track record of building and developing high-performing teams. Strategic Account Experience: Experience managing high-ARR customers with multi-location operations. Complex Stakeholder Management: Experience working with franchises or clients with multiple stakeholders is a plus. Customer-Centric Mindset: A deep commitment to delivering exceptional customer outcomes, with experience building long-term partnerships with strategic accounts. Analytical Skills: Strong analytical skills with the ability to interpret customer metrics and translate insights into retention and growth strategies. Communication Skills: Excellent verbal and written communication skills, with the ability to guide teams in managing executive-level customer relationships. Problem-Solving: Proven ability to anticipate customer needs, navigate complex situations, and support teams in resolving challenges effectively. Adaptability: A highly adaptable leader who thrives in a fast-paced environment and can manage competing priorities. Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Pay and benefits The estimated base salary range for this role is $160K - $175K USD, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. Read Less

ABOUT US Boostlingo is a leading language technology platform powering interpretation and translation services for healthcare, legal, government, and enterprise clients worldwide. Named an Inc. Magazine Best Workplace for four consecutive years, we are a high-growth, mission-driven company at the intersection of language access and AI innovation. Our team operates with urgency, operates with heart, and holds the bar high — for each other and for the people we serve. WHAT IT MEANS TO BE A BOOSTIE At Boostlingo , we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day: Positive Vibes: Bring positive energy and a solutions-oriented mindset to every interaction. High performance isn’t just about outputs — it’s about showing up with intentionality, resilience, and the belief that obstacles are problems worth solving. Drive Change : Stay curious, challenge assumptions, adapt quickly, and take action even when the path isn’t perfectly clear. Be proactive rather than reactive — and lean into AI as a force multiplier. Be Bold, Stay Humble : Growth lives in the tension between confidence and humility — be willing to stretch beyond what’s comfortable, own your development, and invest in the potential of the people around you. Every voice matters, and no one person is bigger than the team. Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued. Inclusive teams collaborate better — bring your full self, invest in others, and build the psychological safety that makes shared impact possible. Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our C ore Valu es e very da y and we couldn’t be prouder of this team! WHY THIS ROLE MATTERS The Opportunity Boostlingo is scaling fast — and our A/R function needs to scale with it. As we expand our client base, diversify our product lines, and deepen AI-powered service delivery, the financial operations that support that growth must be airtight. Cash flow clarity, billing accuracy, and collections discipline aren’t back-office concerns — they are strategic inputs that directly shape how we invest, how we plan, and how we grow. The A/R Manager owns the heartbeat of that function. This role touches every part of the business — from the first invoice a client receives to the cash that hits our bank account. We are looking for someone who understands that A/R is not a support function — it is a value driver. If you bring rigor, relationship skills, and a growth mindset to this work, you will have a real impact here. What We Are Looking For We are seeking an experienced and results-driven Accounts Receivable Manager to lead and continuously improve Boostlingo’s Accounts Receivable and Collections function. This role is equal parts hands-on execution and strategic leadership — you will own the full receivables lifecycle, drive process efficiency through automation and AI tools, and serve as the connective tissue between Finance, Sales, and Account Management. You will report directly to our Corporate Controller and have a real seat at the table as we build world-class financial operations. What You'll Own: Accounts Receivable Operations Manage the end-to-end A/R cycle: invoicing, collections, cash application, and reconciliation. Ensure timely and accurate billing across a diverse client base with varying contract structures, payment terms, and billing frequencies. Own the monthly A/R close process, including aging analysis, reserve calculations, and bad debt expense management. Maintain DSO targets and proactively identify and resolve collection bottlenecks. Develop and execute collection strategies tailored to customer segments, risk profiles, and account size. Manage escalated customer accounts, payment plans, collection agencies, and legal recovery efforts. Team Leadership Lead, mentor, and develop a team of A/R specialists, fostering a high-performance, accountable culture aligned with Boostlingo’s core values. Set clear performance expectations, provide regular coaching, and conduct meaningful performance reviews. Build team capacity to support business growth and evolving billing complexity. Cross-Functional Partnership Partner closely with Sales and Account Management to resolve billing disputes, improve the client onboarding-to-invoice experience, and reduce friction in collections. Collaborate with Accounting, Revenue Operations, Finance leadership, Legal, and Executive Leadership on cash flow forecasting, revenue recognition, and audit preparation. Serve as the primary A/R liaison for external auditors and banking relationships. Process Improvement partner with Finance Ops on system enhancements. Develop and maintain dashboards and KPI reporting that give Finance leadership real-time visibility into receivables health. Evaluate and improve AR workflows, policies, and procedures on an ongoing basis. TECHNICAL EXPERTISE AND FAMILIARITY AREAS Proven leadership experience managing Accounts Receivable and Collections teams in a high-volume environment. Strong understanding of A/R operations, collections strategies, DSO management, aging management, and cash application processes. Advanced Excel / Google Sheets skills including pivot tables, lookups, formulas, and reporting automation; comfort working with large data sets and building management-level reports. Experience building and maintaining AR dashboards and KPI reporting. Strong analytical and problem-solving skills; fluency in the data that drives the function — DSO, aging buckets, bad debt trends, and cash forecasts. Experience identifying and implementing process automation and AI tool opportunities applied to finance workflows. Strong understanding of ERP or billing systems; NetSuite, Sage Intacct, QuickBooks Enterprise, or similar experience strongly preferred. Familiarity with SaaS billing models, usage-based pricing, and recurring revenue environments. Experience with Salesforce and customer success platforms. Excellent written and verbal communication skills with the ability to translate financial complexity for non-finance audiences. Strong project management, organizational, and change management skills. Collaborative leadership style with cross-functional partnership experience. MINIMUM QUALIFICATIONS : Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. 5+ years of progressive A/R experience, with at least 2 years in a management or lead role. Demonstrated ability to manage high-volume, complex billing environments — SaaS, usage-based, or subscription billing experience strongly preferred. Strong command of A/R best practices: DSO management, aging analysis, credit risk assessment, and collections strategy. Experience managing collection efforts, payment escalations, customer disputes, and delinquent account recovery strategies. Proficiency with ERP or billing systems (NetSuite, Sage Intacct, QuickBooks Enterprise, or similar). High Excel / Google Sheets proficiency; comfort working with large data sets and building management-level reports. Clear communicator — written and verbal — with the ability to translate financial complexity for non-finance audiences. Exceptional attention to detail paired with a bias toward efficiency and scale. PREFFERED QUALIFICATIONS : Experience leading AR or Collections teams within a SaaS, technology, or language services company. NetSuite experience strongly preferred. Experience managing AR portfolios with thousands of customer accounts. Demonstrated success improving DSO, collection effectiveness, aging performance, and cash flow metrics. Familiarity with AI or automation tools applied to finance workflows (e.g., AI-assisted collections, automated cash application). Knowledge of customer credit review processes and risk assessment methodologies. Experience partnering with legal counsel and third-party collection agencies. Experience supporting external audits and working within SOX-adjacent control environments. CPA, CMA, or relevant finance certification a plus. Experience developing executive-level dashboards and KPI reporting. WHAT MAKES BOOSTLINGO A GREAT COMPANY ? A values and mission-based ethos that drives our Finance strategy Fun, energetic environment with an incredible culture (just ask about our eNPS scores!) Hybrid/Remote working arrangements Competitive compensation and robust benefit s offering s , including 401(k) plan with match! Flexible PTO We are an equal opportunity employer and value diversity here at Boostlingo . Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. No Agencies Please, C2C candidates will not be utilized at this time. NO Relocation or Sponsorship are being offered for this position. Read Less

Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory—cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other . Essential duties and responsibilities where you'll make the biggest impact… Meet or exceed established sales quotas and performance metrics Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption Responsible for ensuring personal and company compliance with all Federal, state, local and company policies Read Less