About Legion Health At Legion Health , we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications , allowing us to not only collapse health care’s admin costs but also its clinical labor costs— shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop , and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce 25K+ total visits in just 2 years , all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator , leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. Role Logistics Job Type: Full-Time Role Type: Product / Technical Product Management / Consumer AI / Patient Experience / Retention Ideal Experience Level: 5+ years Location: San Francisco US Visa Sponsorship: Yes The Opportunity Legion is hiring a Technical Product Manager, Consumer + AI to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to. This is not a technical program management role, an enterprise roadmap coordinator role, or a “growth PM” role with healthcare language added on top. You will own real product surface area across Legion’s patient journey: onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, follow-up, renewals, messaging, reactivation, and the moments that make a patient feel safe enough to come back. The right person is technical enough to reason through APIs, data models, event instrumentation, AI workflows, edge cases, system constraints, and engineering tradeoffs, but consumer-minded enough to know that the best product often feels obvious, calm, and human. You should be able to sit with a patient problem, map the underlying clinical and operational workflow, write a crisp product spec, prototype the interaction, instrument the funnel, partner deeply with engineering and design, ship the feature, and decide whether it actually improved care. Legion is a modern consumer AI software company that happens to deliver medical care. That means the product bar is closer to Anthropic, OpenAI, Character.AI , Replit, Oura, WHOOP, Duolingo, Chime, Monarch, and the best consumer health companies than to traditional healthcare software. We need someone who can bring that level of product taste, technical speed, and retention thinking into a regulated, high-trust category where quality and safety matter. This is a high-ownership IC role with founder-level visibility. You will work directly with engineering, design, clinical, operations, growth, data, compliance, and the founders to turn messy real-world care delivery into simple, powerful product experiences. ✅ Responsibilities and Deliverables Own core patient-facing product surfaces across the full consumer journey: discovery, onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation. Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next. Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows. Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third-party integrations, event pipelines, data models, and AI-assisted workflows. Define and own product metrics for your surface area, including activation, intake completion, scheduling conversion, first-visit completion, time to care, repeat-visit rate, renewal completion, retention, NPS/CSAT, patient confusion, support burden, no-shows, and ops cost per visit. Use PostHog, SQL, analytics tools, customer support data, operational dashboards, and qualitative research to identify patient friction, prioritize product bets, and measure whether shipped work moved the right metrics. Design and run structured experiments where appropriate, while knowing when a healthcare product needs principled product judgment, clinical input, and quality thresholds instead of pure A/B testing. Own product specs, user stories, acceptance criteria, rollout plans, QA checklists, experiment plans, metric definitions, launch notes, and post-launch readouts with enough clarity that engineering, clinical, ops, and growth can all execute cleanly. Prototype quickly using Figma, v0, Lovable, Replit, Cursor, Codex, Claude Code, lightweight scripts, no-code tools, or whatever helps you make product ideas concrete before engineering invests real cycles. Partner with clinical and operations teams to deeply understand real patient and provider workflows, including edge cases: missed appointments, medication refill timing, insurance confusion, state/provider availability, pharmacies, clinical escalations, patient safety concerns, handoffs, and support loops. Partner with compliance, legal, privacy, and clinical leadership to design AI-enabled product experiences with appropriate safeguards, human review, auditability, expectation-setting, and patient trust. Improve Legion’s AI product layer: patient-facing AI interactions, AI-assisted intake, personalization, care navigation, workflow automation, internal copilots, clinical/ops review queues, and evaluation loops that make automation safer and more useful over time. Create product feedback loops from patient conversations, support tickets, provider feedback, drop-off data, session recordings, funnel analytics, and clinical/ops metrics so the roadmap is grounded in real behavior, not vibes. Work with growth and brand to ensure acquisition promises match the actual product experience, so the patients we bring in understand what Legion does, feel properly oriented, and are more likely to stay in care. Raise the product craft bar across Legion: clearer flows, better defaults, fewer dead ends, tighter copy, sharper state handling, cleaner mobile experiences, stronger instrumentation, faster iteration, and more rigorous launch quality. You’ll Be Successful If You… Make Legion’s patient experience feel consumer-grade: fast, clear, calm, trustworthy, and easy to return to. Improve the core retention loop of care: more patients complete intake, make it to their first visit, understand the next step, follow through on care plans, complete renewals when eligible, and come back when they need help. Turn messy clinical and operational workflows into product systems that scale without making patients feel like they are navigating a maze. Ship AI-enabled experiences that feel useful and safe, with clear boundaries around what AI does, what doctors do, and when humans review or intervene. Build a measurement system that makes the patient journey legible: every meaningful step has an owner, a metric, and a path to improvement. Reduce patient confusion and support burden by improving the product itself, not just by adding more manual operations. Help Legion move faster without becoming sloppy: strong specs, smart scoping, crisp decisions, high-quality launches, and honest post-launch learning. Earn trust from engineering because you understand technical constraints and tradeoffs, and from clinical/ops teams because you understand the reality of care delivery. Create product experiences that are emotionally intelligent without being soft, technically sophisticated without being confusing, and ambitious without being reckless. Help build the product foundation for a company that can deliver world-class medical care at dramatically lower cost. Ideal Background and Skills 5+ years of product management, product engineering, technical founder, or equivalent experience, with meaningful ownership of consumer-facing web or mobile products. Strong consumer product instincts. You have shipped products that people actually use, understand, trust, and return to, not just internal tools or enterprise workflows. Technical fluency across software product development. You can reason through APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy constraints, and engineering tradeoffs. Hands-on technical curiosity. You can navigate API docs, logs, event payloads, session recordings, agent traces, and enough of a codebase to understand what is really happening without pulling engineers into every first-pass investigation. Experience partnering deeply with engineering and design from problem definition through launch: discovery, PRDs/specs, UX flows, technical scoping, sprint planning, QA, rollout, metric tracking, and iteration. Strong analytical ability. You are comfortable with SQL or equivalent data exploration, product analytics tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode, and you can define useful metrics without waiting for someone else to hand you a dashboard. Track record improving engagement, retention, activation, conversion, habit formation, lifecycle, or core experience metrics in a consumer product. High product taste and UX judgment. You care about copy, information architecture, interaction design, empty states, error states, mobile responsiveness, notification timing, trust cues, and the emotional texture of the user experience. AI-native working style. You already use tools like Codex, Claude Code, Cursor, Replit, Lovable, v0, ChatGPT, Claude, Figma AI, or similar tools to prototype, analyze, write, synthesize, debug, and move faster. Comfort working on AI-enabled products where the PM must think about prompt behavior, user expectations, evaluation, quality thresholds, fallback paths, human review, auditability, and safety. Healthcare experience is a strong plus but not required. Experience in another trust-sensitive consumer category such as fintech, insurance, family/kids, identity, privacy, marketplaces, wellness, or regulated consumer products is also valuable. Startup operating mode: high agency, low ego, high urgency, strong writing, strong judgment, strong follow-through. You can create clarity without waiting for a perfect org chart. Ability to work cross-functionally with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders without losing the thread of the user problem. Excellent writing. You can write crisp strategy docs, product specs, launch plans, decision memos, patient-facing copy, and post-launch analyses. Bias toward building. You are happiest when you are close to the product, close to users, close to the data, and shipping. Bonus: experience at or near companies like Anthropic, OpenAI, Character.AI , Replit, Cursor, Perplexity, Notion, Duolingo, Oura, WHOOP, Chime, Monarch Money, Rocket Money, Acorns, Function Health, Nourish, General Medicine, Circle Medical, Tava Health, Headway, Rula, Midi Health, Evvy, Ro, Hims Read Less

Company Description Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. Role Description Givebutter is hiring an outstanding, scaled Customer Success Manager who is passionate about helping nonprofits achieve meaningful fundraising outcomes through technology. As a member of our growing Success team, you'll partner with some of Givebutter's highest-impact nonprofit customers, helping them translate fundraising goals into measurable results. You'll serve as a trusted advisor, guiding customers to realize value from Givebutter through strategic adoption, fundraising best practices, and stakeholder alignment. The Customer Success Manager is responsible for driving customer outcomes, adoption, retention, and growth across a pool of accounts. Success in this role comes from understanding what customers are trying to accomplish, diagnosing challenges that stand in their way, and connecting them with the right Givebutter products, features, and strategies to help them succeed. This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene. We want to hear from people who... Are passionate about helping customers achieve outcomes and can connect customer goals to product value. Build trust quickly with stakeholders and confidently guide strategic conversations. Are curious problem-solvers who enjoy diagnosing challenges, uncovering opportunities, and driving adoption. Thrive in a collaborative, fast-paced environment and enjoy partnering across teams to improve customer outcomes. Can quickly understand a customer’s challenges and communicate solutions in a way that builds confidence, clarity, and momentum regardless of their level of technical expertise. Responsibilities Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). Lead discovery, success planning, training, and strategic guidance that drive adoption, value realization, retention, and growth. Become a subject matter expert in Givebutter and connect platform capabilities to customer goals, challenges, and opportunities. Continuously test and iterate on new ways to incorporate AI into your workflows, using it to support and improve the work being done while maintaining strong judgment and data hygiene. Identify customer risks and opportunities early, using AI, data and customer insights to guide proactive action. Partner cross-functionally to improve the customer experience and advocate for customer needs. Facilitate a mix of 1:many webinars, automated engagement, and targeted 1:1 customer interactions. Requirements 2-5 years of experience in Customer Success, Account Management, Consulting, Sales, or similar customer-facing roles. Demonstrated ability to drive customer outcomes through strategic guidance, relationship management, and problem solving. Experience managing multiple customer engagements in a pooled or scaled motion while working toward retention, growth, adoption, or business goals. Strong communication, discovery, stakeholder management, and customer-facing presentation skills. Experience facilitating trainings, workshops, webinars, or customer education programs. Nice to Have Experience working in a scaled or pooled customer success function. Experience working directly in nonprofit fundraising, donor development, or advancement. Experience with nonprofit fundraising technology, CRMs, fundraising platforms, or related software. Experience advising customers on fundraising strategy or campaign planning. More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we’ll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply! Read Less

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you As the Senior Manager of Customer Success (Enterprise), you will lead the team responsible for our most valuable and complex customer relationships. This team works with multi-location restaurant groups, franchises, and high-ARR customers who rely on Owner’s platform to power their digital growth. These customers often have multiple stakeholders, larger operational complexity, and significant opportunities for long-term partnership. You will manage and develop a team of Customer Success Managers focused on delivering a high-touch, strategic customer experience while driving retention, expansion, and measurable business outcomes for these accounts. This role requires strong leadership, a deep understanding of customer success strategy, and the ability to help your team navigate complex organizations and build trusted relationships with operators, marketing leaders, and executives. You’ll collaborate closely with the SVP of Customer Success and cross functional partners to ensure our most strategic customers are successful and continue to grow with Owner. This role is 100% remote and open to candidates anywhere in the United States; however, we strongly prefer candidates based in San Francisco, Los Angeles, Chicago, or New York. The impact you will have You will play a critical role in the growth and long-term success of Owner’s highest-value customers. Your work will directly impact the company’s trajectory by: Strengthening Strategic Customer Partnerships: Leading a team that partners with multi-location restaurant brands and franchise groups to help them maximize the value of Owner’s platform and achieve measurable growth. Reducing Customer Churn and Driving Customer Expansion at the Strategic Level: Ensuring proactive account management, strong stakeholder relationships, and tailored retention and growth strategies that keep high-value customers engaged and successful. Increasing Customer Lifetime Value: Driving expansion across locations, brands, and services while helping customers fully adopt Owner’s solutions to unlock long-term growth. Improving Customer Experience for Complex Accounts: Establishing best practices and playbooks for managing multi-location customers with multiple stakeholders and operational complexity. Scaling Strategic Customer Success: Helping define how Owner supports high-ARR customers as the company continues to grow, ensuring our team delivers exceptional results at scale. Your leadership will directly influence customer retention, revenue growth, and the success of some of Owner’s most important customers. Who you’ll work with SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement What we’re looking for Experience: 7+ years of experience in customer success, account management, or customer retention, preferably in SaaS, POS, restaurant technology, or SMB software. Leadership: 3+ years of experience managing Customer Success Managers or Account Managers with a track record of building and developing high-performing teams. Strategic Account Experience: Experience managing high-ARR customers with multi-location operations. Complex Stakeholder Management: Experience working with franchises or clients with multiple stakeholders is a plus. Customer-Centric Mindset: A deep commitment to delivering exceptional customer outcomes, with experience building long-term partnerships with strategic accounts. Analytical Skills: Strong analytical skills with the ability to interpret customer metrics and translate insights into retention and growth strategies. Communication Skills: Excellent verbal and written communication skills, with the ability to guide teams in managing executive-level customer relationships. Problem-Solving: Proven ability to anticipate customer needs, navigate complex situations, and support teams in resolving challenges effectively. Adaptability: A highly adaptable leader who thrives in a fast-paced environment and can manage competing priorities. Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Pay and benefits The estimated base salary range for this role is $160K - $175K USD, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. Read Less

At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are looking for an experienced Customer Success Manager to work with long-tail higher education clients. This position will focus specifically on supporting our customers who have implemented Canvas and provide exceptional customer service to maintain strong relationships within a scaled book of business. What you will be doing: Manage the Instructure customer experience for all customers within a scaled North American territory Analyze data and usage trends across your scaled book of business to uncover actionable insights, proactively identifying risks and making strategic recommendations to improve customer health. Work collaboratively with Sales and Renewals to achieve growth and renewal targets Understand the customer’s vision and goals with the Instructure Learning Platform and help them achieve success Act as the voice of the customer, sharing key insights and challenges with Instructure’s Product and Strategy teams. Here is what you will need to know/have: Successful candidates will have the following education, experience and skills: Requires a Bachelor's Degree or 4+ years of Account Management experience. A strong understanding of Customer Success and why the position exists in SasS. An avid interest and proficiency in utilizing AI tools to optimize workflows, refine processes, and scale efficiencies for managing a large volume of customers. Strong organizational skills, demonstrated follow up and follow through. Exceptional communication skills both written and verbal. Capacity to set correct expectations and manage issues to completion. Multitask and prioritize tasks in a changing environment. Strong team mentality, utilizing internal and external resources strategically and judiciously. Demonstrated ability to solve problems and seek solutions. Higher education industry experience and knowledge preferred. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits including: Flexible schedules and a remote-friendly culture Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge Comprehensive wellness programs and mental health support Annual learning and development stipends to support your growth The technology and tools you need to do your best work — typically a MacBook Motivosity employee recognition program A culture rooted in inclusivity, support, and meaningful connection Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. Comprehensive wellness programs and mental health support Learning and development resources, including professional development tools and tuition reimbursement, to support your growth The technology and tools you need to do your best work Motivosity employee recognition program A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification. Read Less

Catering Sales Manager (Remote, Commission-Only) Company: Pour Decisions Craft Location: Remote (Work From Home) Compensation: 100% Commission-Based About Pour Decisions Craft Pour Decisions Craft is a craft coffee and beer concept rooted in coffee traditions and community-driven experiences. We specialize in unique beverages, catering services, and partnerships that bring people together through memorable moments. Position Overview We are seeking a highly motivated and entrepreneurial Catering Sales Manager to drive catering sales and brand partnerships. This is a fully remote, commission-only role designed for someone who thrives on building relationships, closing deals, and creating new revenue opportunities. Your primary focus will be identifying and targeting companies, offices, and organizations to secure catering orders, while also exploring strategic partnerships that elevate brand awareness. Key Responsibilities Proactively identify and reach out to corporate offices, event planners, schools, wedding coordinators and local organizations to generate catering sales Build and maintain strong relationships with office managers, executive assistants, HR teams, and decision-makers Develop and execute outreach strategies (email, phone, LinkedIn, in-person networking when applicable) Promote Pour Decisions Craft’s catering offerings for meetings, events, weddings and corporate functions Collaborate with internal teams to ensure seamless execution of catering orders Identify and develop brand partnerships and collaborations (e.g., local businesses, influencers, community events) Represent the brand with professionalism and enthusiasm in all interactions Track pipeline activity and manage leads through a CRM or structured system Compensation 100% commission-based role Unlimited earning potential based on performance Commission structure tied directly to catering sales and/or partnership revenue generated Ideal Candidate Proven experience in sales, catering sales, hospitality sales, or business development (preferred but not required) Strong communication and relationship-building skills Self-starter with an entrepreneurial mindset and ability to work independently Comfortable with outreach, prospecting, and closing deals Organized and able to manage multiple leads and accounts Passion for food, beverage, hospitality, and community engagement Why Join Us Flexible, fully remote work environment Unlimited earning potential with no cap on commissions Opportunity to grow with a fast-expanding brand Direct impact on revenue growth and brand visibility Creative freedom to develop partnerships and sales strategies How to Apply Interested candidates should submit a resume and a brief note on why they’d be a great fit for this role and how they would approach driving catering sales. Work schedule Other Supplemental pay Commission pay Benefits Flexible schedule Employee discount Read Less

About AssistRx AssistRx is a leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our premier patient solutions platform and advanced technology ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to remove barriers and simplify the patient journey. Our flagship suite of solutions — including iAssist , Hub Lite , Therapy Initiation , Prior Authorization , Benefits Verification , and specialty pharmacy connectivity — helps ensure patients start and stay on therapy faster. With a commitment to innovation, compliance, and compassionate care, AssistRx has become one of the most trusted organizations in specialty medication access. We combine technology, talent, and empathy to solve some of the most complex challenges in healthcare. At AssistRx, we combine human insight with AI-powered technology to transform how patients access specialty medications. Our solutions streamline therapy initiation, improve adherence, and help patients receive life-changing treatments faster. We are seeking a Manager, Software Engineering (.NET Read Less

This is fully remote role within the United States. We are seeking a systems-minded, highly collaborative Senior Product Manager to architect and build the foundational experience that powers the entire Turquoise platform. This product owner will own the core connective tissue, including onboarding, preferences, notifications, and reporting, ensuring that every vertical and feature scales seamlessly and feels like a single, coherent user experience. With support from Engineering, Design, Data, and GTM teams, your ability to untangle deep technical complexity and design durable primitives will directly enable the company to ship faster and scale our mission of simplifying healthcare pricing. Why this Role Matters The Personalization team builds the foundational building blocks that the rest of Turquoise relies on. By designing elegant, horizontal surfaces and platform infrastructure, this role directly multiplies the impact of every other product team and ensures a unified, intuitive journey for our customers. Responsibilities Own the platform’s core surfaces end-to-end, including onboarding, permissions, preferences, homepage, notifications, audit trail, and reporting, from strategy through iteration. Champion the end-to-end user experience, map real user flows and journeys, and shape intuitive, cohesive interactions across every surface. Think in systems to design primitives and patterns that compose cleanly across products, anticipating second-order effects and prioritizing long-term foundations. Turn messy, ambiguous horizontal challenges into concrete, elegant requirements and shipped software. Establish direction with data, defining clear success metrics and leveraging analytics to guide future iteration. Leverage the latest AI prototyping tools to pressure-test ideas and build rapid proofs-of-concept before committing engineering time. Facilitate airtight coordination across engineering, design, data, and GTM functions to ship cohesive products. What you'll bring to the role 5+ years of Product Management experience, with a proven track record of shipping and iterating on user-facing platform or growth products in a B2B SaaS environment. Deep platform expertise, specifically managing connective experience, such as onboarding/activation, lifecycle notifications, permissions, or relevance engines. A design-thinking instinct - you naturally empathize with users, think in flows and journeys, and sweat the quality of the end-to-end experience, not just the individual feature. Exceptional systems thinking, with a natural ability to reason about dependencies, edge cases, data models, and architectural constraints alongside engineers. An AI-native workflow, comfortable utilizing modern AI tools to quickly turn product concepts into working proofs-of-concept. A metrics-driven framework, using customer interviews and product analytics to validate success and make fast, informed decisions. High EQ and comfort with ambiguity, combining strong communication skills with the grit and judgment to drive progress amidst imperfect information. A strong mission alignment and a genuine passion for reducing complexity to make healthcare better. Bonus points: Experience with recommendation, relevance, or ranking systems Experience with building internal tools your coworkers love Experience in a regulated, data-heavy domain like fintech, health tech Experience at a rapidly scaling, venture-backed startup where things change quickly Benefits: Competitive pay with equity options Stellar health care plan options (Medical, Dental Read Less

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local businesses. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. As a Regional Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. You will be expected to travel up to 20% of the time. What you will be doing: Serve as the primary post-sales point of contact for a variety of small business customers Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products Help customers achieve maximum value from products and achieve business objectives Responsible for identifying opportunities for upselling and cross-selling within existing accounts Proactively engage with customers during the renewal process to secure renewals and drive customer retention. Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience. Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement. What you should have: 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts. Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels. Excellent problem-solving and analytical abilities to understand and address customer challenges effectively. Technically adept and able to grasp complex software concepts quickly Empathetic and customer-centric mindset, committed to driving customer success Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals. Collaborative team player with the ability to work cross-functionally to achieve common objectives. What we hope you have: A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate Experience with customer success platforms and tools. Familiarity with CRM and customer support software. Knowledge of online reputation management and customer feedback processes. Why you’ll love working here: Podium is the best place to work to: Join the leaders in AI agents Unlock career-defining growth Build with world-class talent Make a real impact on local businesses Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Read Less

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. About the Role As the Engineering Manager for Virta’s Product Platform team, you will lead a highly experienced, autonomous squad composed primarily of senior+ engineers. The team is dedicated to a singular mission: accelerating how we deliver personalized, scalable care. You will champion Virta’s core services and platform capabilities, including our communications service, Workflow engine, and our AI Platform. Your team removes the friction that blocks our product squads from innovating. In this role, you aren’t just managing execution; you are a strategic partner who anticipates engineering bottlenecks across the company before they even surface. You will balance immediate, high-leverage acceleration bets with long-term structural innovations, all while leading a high-ownership squad at the forefront of AI-native software development and modern SDLC iteration. Responsibilities: Platform Adoption your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at https://www.ashbyhq.com/resources/terms-ai-features #LI-remote Read Less

Description OVERVIEW iTech AG seeks a dynamic professional to support business development and capture management efforts. We are looking for an energetic self-starter who can successfully promote our offerings and solutions, win competitive pursuits, and position iTech AG as a leader in the IT consulting space. This position is based in the DC Metro area. The ideal candidate will have sales experience with a proven track record of building client relationships and growth and achieving company goals. The Business Development Manager I will be pivotal in identifying new business opportunities, managing capture processes for bids, and driving the company's strategic growth. This role requires a blend of business development and capture management experience, as well as strong collaborative skills to work effectively with cross-functional teams. ROLES AND RESPONSIBILITIES Leverage existing relationships and identify new clients to expand iTech AG’s Portfolio. Execute strategic sales plans to achieve corporate growth objectives. Research industry trends and identify new opportunities for business expansion. Attend industry events, conferences, and client meetings to build and maintain strong relationships with key stakeholders. Collaborate with internal teams to develop and implement marketing strategies to promote iTech AG’s services and solutions. Monitor opportunities on federal portals (GWACS such as GSA MAS, OASIS, HCATS, eFAST, SEAPORT-NXG, STARS III, etc.) for new opportunities, market research updates, amendments, or announcements. Support capture activities for complex and technical bids, including understanding client requirements, developing technical solutions, and building cost-competitive industry teams. Manage the capture process from opportunity identification to proposal submission and contract award. Collaborate with other BD team members in conducting strategic planning, market assessments, competitive analysis, and price-to-win analyses to strengthen the firm's competitive position. Develop and maintain a robust pipeline of opportunities and ensure alignment with corporate goals. Work closely with cross-functional teams, including technical, financial, and legal departments, to develop comprehensive proposals. Communicate effectively with senior management to report on progress, challenges, and strategic plans. Perform other duties as assigned. MINIMUM QUALIFICATIONS 2 years of sales experience, Business Development, and building strong client relationships, Supporting IT or federal capture experience is highly preferred. Ability to learn quickly, including technical and financial topics. Familiarity and experience using other CRM systems for pipeline and opportunity management, Slack, and the standard Microsoft Suite of Tools (SharePoint, Word, Excel, PowerPoint, etc.). Excellent oral and written communication skills, with the ability to engage with C-suite-level executives and a variety of stakeholders. EDUCATION AND CERTIFICATIONS Bachelor’s Degree in a related field from an accredited university or college. SECURITY CLEARANCE Ability to obtain and maintain a government-issued clearance. Due to the support of government contracts and the position being located at a cleared facility, this position requires U.S. citizenship. Equal Opportunity Employer, including disability and veterans Read Less

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need . We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: An expanding Retina Portfolio including IHEEZO ® , TRIESENCE ® , BYOOVIZ TM , and OPUVIZ TM A broad Dry Eye Disease product line , led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ® A peri-operative Surgical product line , led by TRIESENCE ® , and BYQLOVI TM A Rare and Specialty product line , which includes various high-need and utility products such as ILEVRO ® , NATACYN ® , and VERKAZIA ® A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Key Account Manager (KAM) for the Specialty Products Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the commercial payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The products that will be promoted include Verkazia and Natacyn. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, select primary care physicians, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, and support staff. This position requires about 80% travel. Core Responsibilities Meet or exceed quarterly sales revenue and product goals Takes 100% ownership and accountability to reach the goals set by the company Focus is on the development of new customers while converting the existing customer base Entrepreneurial mindset to analyze, develop, and grow the territory business Drive demand through organic pull-through and deploy all reimbursement solutions Call on ophthalmic and primary care healthcare professionals in defined markets Develop critical physician and staff relationships within the assigned geography Utilizes internal resources when developing quarterly action plans and partnering with accounts All sales activity is adequately recorded in CRM in a timely manner Competent in PowerPoint, Excel, Word Read Less

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you Owner is building the self-driving, AI-powered platform for profitable growth for small businesses. A crucial element of this growth engine is turning first-time guests into loyal regulars through effective lifecycle marketing and loyalty programs. We want to empower your favorite local restaurant with the same compelling offerings that big national chains use to keep consumers coming back. We're looking for a results-oriented, growth-minded PM to lead work on our AI-powered lifecycle and loyalty systems. You’ll partner with designers, engineers, and marketers on how to evolve these systems to drive meaningful incremental growth revenue for tens of thousands of restaurant customers, while still ensuring that each customer’s unique brand and identity shine. While Owner is a remote-first company, for this role we are prioritizing SF Bay Area candidates who can work out of our lovely office in the Presidio at least twice a week. The impact you will have Develop the roadmap for Owner's lifecycle marketing and loyalty platforms, balancing growth initiatives, experience improvements, and big strategic bets Increase guest retention and order frequency by building automated campaigns and loyalty mechanics that turn one-time guests into regulars Lead the evolution of Owner's loyalty program, drawing on proven playbooks from leading restaurant chains and adapting them for independent restaurants at scale Use AI to personalize marketing at scale — delivering the right brand-specific messages and offers to millions of guests across tens of thousands of restaurants Drive measurable ROI through rigorous incrementality testing and attribution, ensuring customers can see and trust the value Owner’s marketing programs delivers Deliver results for customers that help Owner.com become the most loved brand in restaurant software Who you’ll work with You'll partner deeply with our guest lifecycle marketer and Engineering to build and scale automated campaigns across email, SMS, and push notifications You'll collaborate with Design and Engineering to craft loyalty experiences that feel rewarding, visible, and habit-forming for guests You'll work with Data/BizOps to identify and size opportunities, define KPIs, measure and understand impact You'll work with our go-to-market teams to ensure that customers and prospects understand the value delivered by Owner's guest lifecycle and loyalty engine What we’re looking for 5+ years of product management experience Ability to get things done : you have a track record of shipping software that made a difference for your customers Excellent product sense : you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful Deep customer empathy : you care about helping your customers and are skilled at performing research to uncover their true needs Strong data fluency : you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition Proficiency handling ambiguity : you make sure your goals are clearly defined and display significant independence in achieving them Clear written and verbal communication : you’re a force for clarity and alignment, ensuring everyone’s on the same page Competence with technical complexity : you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs Pay and benefits The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. Read Less

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking an Enterprise Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. Please note, this is a remote position based out of the North Florida Region. We are looking for candidates to live local to the territory. As An Active Member Of Our Team, You Will... Develop a business plan to overachieve sales goals Manage and maintain the entire sales ecosystem from generating leads through closing Help customers understand the value of Cribl during the sales process Articulate our value proposition up and down the organization, from engineer up to CxO Forecasting predictably and hitting sales targets We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours I f You’ve Got It - We Want It 4+ years of quota carrying Enterprise Security sales experience calling on Security (SIEM Read Less

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Technical Product Manager for Network Integrations, Americas will take over integrations for our Americas network team and drive the roadmap needed to bring new carriers into the Gigs operating system across the region — helping unlock the next $100–250M in ARR as we expand in the Americas. Carriers hand us fragmented, often-archaic systems, and your job is to figure out how to use them to unlock our unified user and developer experience, abstracting complexity and making it manageable for our platform and our partners. You'll define which platform features each integration can support, weigh in on whether a carrier meets our technical and product standards, and iterate on existing integrations. You'll do this hands-on with a dedicated Americas engineering team, and in close partnership with our connectivity team. Success in this role means excelling at product discovery, technical scoping, and prioritization in a deeply technical, operationally intensive domain. Telecom expertise isn't required, but a background in a similarly complex, integration-heavy industry is important. Key responsibilities include: Own the Americas network integration roadmap, balancing new-market expansion, reliability, and the long-term platform vision Take the fragmented, often-legacy systems carriers hand us and figure out how to deliver our product experience on top of them Define which platform features each integration can support, mapping provider capabilities onto our platform and scoping the work with your engineering team Determine whether a carrier meets our technical and standards — one input into a carrier-fit decision that also turns on commercial and strategic factors See around corners: identifying and managing risks of integrations early on Partner with Connectivity and Engineering to land integrations on time About you → We know that perfect candidates don't exist. Even if not all of this applies to you, we'd love to learn more about you. Bachelor's degree or equivalent practical experience 6+ years of product management experience, ideally in API, platform, or integration-heavy systems Excellent analytical, communication, and problem-solving skills Hands-on mentality: you take ownership and move projects forward while keeping everyone in the loop, over-communicating in a remote environment Able to juggle many competing priorities at once without getting overwhelmed Excellent technical understanding — you've worked on complex integration projects and can hold your own with engineers Fluency with data: familiar with data analytics tools and able to run your own analysis to prioritize and show impact Can quickly get up to speed on telecom or similarly complex domains Based on the US East Coast, or able to work consistently on East Coast hours You enjoy working with cross-functional teams and managing complex projects Bonus points if: Previous exposure to telecommunications, connectivity, or network infrastructure Experience building 0→1 products or working in fast-growing scale-ups Experience working in a remote environment Read Less

About Fastr: Fastr empowers global brands and retailers to move at the speed of change, do more with less, and grow their businesses. Fastr is the only AI-first Digital Experience Platform (DXP) that unifies insight and execution into one AI-native platform — so commerce teams can launch, test, personalize, and optimize every experience without developers or tech bloat. Our products power day-to-day execution and optimization. Our services accelerate adoption, outcomes, and scale. Global brands like GE, Toys R Us, Weber, Carhartt and New Balance trust Fastr to eliminate bottlenecks and sell more. The Opportunity We are looking for a Senior Customer Success Manager who operates at the intersection of customer success and strategic account management. You will own a portfolio of Fastr's most strategic e-commerce customers end-to-end — from post-sale onboarding through renewal, expansion, and executive-level relationship management. This is a commercial, quota-carrying role. You will be accountable for net revenue retention (NRR), gross retention, and expansion ARR within your book of business. You will run renewals, lead commercial negotiations, identify and close upsell/cross-sell opportunities, and build multi-year strategic account plans that align Fastr's roadmap to each customer's e-commerce goals. You will work closely with Product, Engineering, Solutions, Marketing, and Sales to ensure every customer in your portfolio is achieving measurable business outcomes — and is positioned to grow with Fastr year over year. Key Responsibilities Renewals accurately forecast upsell bookings in the CRM on a weekly and quarterly cadence. Identify referenceable growth stories within your book and convert them into case studies, advocacy, and new-logo pipeline referrals. Commercial Negotiation Lead commercial negotiations on renewals, expansions, multi-year agreements, and mid-term amendments — including pricing, discounting, term length, and contractual protections. Partner with Legal, Finance, Deal Desk, and RevOps to structure deals that protect margin, reduce churn risk, and maximize lifetime value. Own pricing conversations with confidence: articulate value in dollars, defend list pricing, and use data (GMV, conversion lift, cost savings, operational ROI) to justify Fastr's commercial terms. Navigate procurement, vendor management, and executive approval processes typical of mid-market and enterprise retailers. Strategic Account Planning Build and maintain detailed strategic account plans for every top-tier customer, including commercial goals, stakeholder maps, whitespace analysis, success metrics, and 12-24 month expansion roadmaps. Run quarterly and annual Executive Business Reviews (EBRs) with C-level and VP-level stakeholders on the customer side — Heads of E-commerce, Digital, IT, and Revenue. Map Fastr's value to the customer's KPIs (conversion rate, AOV, time-to-publish, core web vitals, revenue per session) and track measurable outcomes against those targets. Coordinate cross-functional account teams (Sales, Solutions Architecture, Support, Product) to execute against the account plan. Customer Relationship Read Less

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Senior Product Manager (SPM) to lead the strategy, growth, and monetization of College Pads, our two-sided marketplace platform serving Property Management Companies (PMCs) and Higher Education partners. This role owns product vision, marketplace performance, and measurable commercial outcomes in a high-visibility, rapidly evolving environment. The SPM will operate with significant autonomy and influence, shaping both product direction and business impact. You are well-versed in Product Management frameworks, an AI-forward product thinker, and able to recognize which research and delivery techniques are appropriate to validate and deliver on our roadmap. The decisions you make as an SPM will have a material impact on product strategy and direction and deal with major features, functions, and enhancements of existing products. You will also serve as the voice of the product team representing the product/business to Executives, external customers, and at conferences and similar events. This is a growth-oriented product role, with a strong emphasis on acquisition, activation, engagement, and monetization across a two-sided marketplace. Role Specifics Work Location: Remote (US) Travel: Reporting Structure: This role reports to the Senior Director, Product. Application Deadline: This role will accept applications until May 26th, 2026 at 5PM CDT, unless otherwise posted. What You Will Own Own the performance and growth of a two-sided marketplace, balancing supply (Universities and PMCs) and demand (Students) Define and optimize monetization strategy, including pricing, packaging, and revenue growth levers Drive end-to-end acquisition and growth initiatives across both sides of the marketplace Build and scale a structured experimentation program to improve conversion, engagement, and revenue Establish and track key product and business metrics, using data to inform roadmap prioritization and decision-making Lead cross-functional collaboration and execution across Product, Engineering, Analytics, and Go-To-Market teams Required Qualifications 5+ years of experience in product management Experience in B2B2C or marketplace environments, leading end-to-end lifecycle ownership for products that serve institutional partners, commercial constituents, and individual end users Experience owning or contributing to a marketplace, platform, or advertising-driven business model Excellent communication and organizational skills Demonstrated ability to influence cross-functional teams Proficiency with experimentation methodologies and tools (A/B, multivariate testing) Proficiency with product analytics tools, with the ability to translate data into actionable insights and business impact Demonstrated experience with growth and acquisition strategies, including SEO and paid channels Strong understanding of funnel metrics and unit economics (e.g., CAC, LTV, conversion, retention) Preferred Qualifications Experience in a product management role within a SaaS company Experience working in or with higher education institutions and/or accommodation providers Experience scaling two-sided marketplaces, including supply-demand balancing Familiarity with growth tooling ecosystems (e.g. experimentation vs analytics platforms) Reasons to join our Team Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. A supportive team environment with emphasis on learning and development opportunities Our Promise: You will learn, grow, and appreciate your impact and contributions. Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People of various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer. Read Less

Description The Business Development Manager (BDM) will play a pivotal role, excelling at the intersection of sales management and product management. This position combines business development responsibilities with internal product and project management, requiring close collaboration with customers and cross-functional teams to drive initiatives from opportunity through execution. Key responsibilities include strategic planning, resource management, identifying business opportunities, building strong relationships, and tracking and delivering results. This role involves extensive interaction with HQ Business Units (BU), local Product Management (PM), the sales team, and key clients. Success in this role requires a self-motivated, energetic, organized, and detail-oriented individual with a passion for new technologies. The primary focus will be on Commercial Networking and Professional/Medical Display product lines, with flexibility to support adjacent product categories as needed. Essential Duties and Responsibilities : Conduct focused research to analyze market trends, competitive landscape, and opportunities to make informed decisions and identify growth opportunities. Identify and pursue new business opportunities by promoting company solutions to prospective clients. Develop and deliver compelling presentations and proposals. Strategically allocate resources to develop and implement sales solutions. Build and maintain strong client relationships, providing tailored solutions. Effectively communicate business development strategies to stakeholders. Provide continuous feedback to HQ Business Units, Project Managers, and sales teams. Review sales contracts for legal compliance and protect company interests. Track and analyze business performance metrics to measure success. Attend trade shows, conferences, and networking events to stay informed and build connections. Represent the company to promote our brand and solutions. Knowledge and Skills : Proficient in using Microsoft office in Excel, PowerPoint, Outlook, and Word. Proven track record in business development, sales, or a related role, preferably within the Commercial Networking or Professional/Medical Display sectors. Adaptable to a fast-paced, results-oriented corporate environment. Excellent written and verbal communication skills in English. Strong presentation, marketing, negotiation, and financial analysis skills. Knowledge of Business-to-Business markets. Passionate about sales and marketing as drivers of company growth. Skilled in building partnerships and customer relationships. Structured in leading teams through complex marketing processes and resource management. Strong people management skills, adept at uniting teams toward common goals. Understanding of creative marketing, with expertise in digital and print processes. Required Qualification : Years of Education Bachelor’s Degree and above. Work Experience 5+ years of experience in business development, sales, or product management within a B2B and/or channel environment. Preferred Qualifications : Mandarin language proficiency is a plus, but not required. Experience working with distributors, resellers, or enterprise end users. Experience in commercial display, PC hardware, or related technology industries. Working Conditions : Office only: Typically works in an office environment, hybrid option as company regulated. Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time. 30% travel to meeting clients, attending events and conventions required. $80,000-120,000 annually is the estimated pay range for this role working in City of Industry, California office. The final amount will be determined based on qualifications Read Less

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. The base compensation is $125,000. This role is also eligible to earn variable / commission with total target compensation (base plus variable/commission) of $200,000. #LI-KS1 Job Description : The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is your responsibility to drive adoption through the network of referring physicians. You will work with your accounts proactively to support, educate, and provide solutions to build high customer satisfaction. This is a customer- facing role with a primary focus on spending time with customers including Cardiologists, Primary Care Physicians, Nurse Practitioners, and beyond. Expect approximately 20-25% travel from a home office. Job Responsibilities : Will work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the TAM will develop and execute business development plans working closely with the account’s key stakeholders Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development and Clinical Increase Heartflow usage within the designated key strategic Heartflow account by: Maintaining and building relationships with referring physicians and other key clinical stakeholders Educating customers on Heartflow’s value proposition by giving presentations/having discussions with referring MDs Promoting / championing Heartflow and building advocac Production/Success/Achievement of the TAM will be evaluated and based on performance in active/targeted accounts(metrics): Meet / exceed quota for the strategic Heartflow account (within existing customer locations) cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts. Skills Needed : Proven sales skills and track-record of sales achievement Account development - Experience building and supporting strong clinical programs is preferred. Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers. Develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, hospital marketing and key strategic personnel to drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption. Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training. Customer-focused mentality. Ability to explain medical technologies to referring physicians and health care professionals. Knowledge of cardiac patient pathways and diagnostic technology is preferred. Self-motivated and ability to initiate, organize, and complete projects. Excellent problem-solving ability, especially under pressure. Extremely strong work ethic. Works well in a cross-functional team environment. Ability to work effectively with customers from a wide range of technical and clinical backgrounds. Excellent verbal and written communication skills. Professional etiquette. Experience with Salesforce.com or similar CRM Educational Requirements Read Less

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list , and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. CertifID is seeking an accomplished Senior Customer Success Manager (CSM). As Senior CSM, you are responsible for a blended portfolio of enterprise and mid-market customers, who you will support through the complete post-sale lifecycle. The more our customers adopt our solutions, the safer their businesses and the industry are against wire fraud; however, security has inherent friction and our customers’ businesses are well-established in their operating rhythms. Your challenge is clear: help your customers see clearly that the value of our solutions is worth the change, and guide them proactively through that change-management. Responsibilities Own and manage a large portfolio of customers who range in size and complexity. Coordinate and lead all onboarding, business reviews, and establish cadence meetings across base to evaluate and review performance, align with customer priorities, drive adoption, and locate new opportunities to promote usage and adoption Leverage both customer live touchpoints and data to identify risks, managing and mitigating that risk proactively, as well as escalating quickly and effectively to internal teams for support Identify issues that impact customers and/or challenges in the business and provide thought leadership in finding a customer solution, recommendations to streamline existing processes and/or identify strong workarounds Identify expansion and upsell opportunities and partner with Account Management team to execute successful revenue growth and seamless renewals Serve as a subject matter expert on CertifID's products, providing strategic guidance and customer support. Meet or exceed retention goals and KPIs as established in our OKR process across your assigned portfolio by applying structured problem-solving and strategic guidance. Engage in and occasionally lead cross-functional work that enhances customer experience, informs roadmap priorities, and improves internal collaboration. Requirements 7+ years of experience in customer success Demonstrated proficiency and aptitude for leveraging CSPs and CRMs, Gainsight, Salesforce, etc. Demonstrated ability to establish strong relationships and trust with multiple customer stakeholders and business units, multithreading and establishing champions and advocates, including executives and C-Suite Proficiency in basic project management skills and approaches as they relate to customer-success work. Demonstrated strength of organizational skills with the ability to manage time and resources effectively across multiple projects simultaneously and set proper expectations. Exceptional communication and presentation skills, both verbal and writtenProficiency in leveraging AI appropriately to accelerate and improve your own organizational and project-management processes Demonstrated ability to leverage customer data/analytics in support of tracking customer health, progress, and preparing customer-facing usage reporting Is willing to travel (up to ~25%) for customer meetings, industry events, and team meetings, and be willing to be on frequent video calls with customers and internal teams across all US time zones Familiarity with the title industry a plus, but not required Benefits Flexible vacation 12 company-paid holidays 10 paid sick days No work on your birthday Health, dental, and vision Insurance (including a $0 option) 401(k) with matching, and no waiting period Equity Life insurance Generous parental paid leave Wellness reimbursement of $300/year Remote worker reimbursement of $300/year Professional development reimbursement Competitive pay An award-winning culture Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less

About SANS Founded in 1989, SANS Institute (SANS) began as a cooperative research and education organization. Over the next 25 years, it grew to become the most trusted and widely recognized provider of information security training and certification in the world. Today, SANS has served more than 300,000 cybersecurity professionals around the world, with more than 60,000 earning Global Information Assurance Certification (GIAC) security certifications—the leading certification that provides assurance to employers that their people and prospective hires can do the job. At the heart of SANS is a community of practitioners, from auditors and network administrators to CISOs, who share their lessons learned and collaborate on solutions to the challenges they face. These experts, working across corporations, government agencies, and universities, come together to support and strengthen the global information security community. Why SANS? At SANS, our culture is defined by three pillars: Mission, Brand, and People. Our Mission is to hire people who understand the importance fighting against cybersecurity threats. Our Brand reflects a commitment to delivering the highest quality training. Our People are grounded in a culture of fairness, honesty, customer focus, and a pragmatic approach. What You’ll Achieve at SANS We are seeking a Senior Product Manager to join our Product Development team. This role sits at the center of training, assessment, and lab delivery. You will own and drive the lab strategy and delivery across the full SANS training portfolio of products, while advancing the capabilities, scalability, and innovation of the ranges.io platform. You will ensure that our training solutions and learning experiences remain tightly aligned to real-world job roles, emerging threats, and employer requirements. You will define the vision, roadmap, and operating model for delivering high-quality, scalable, and innovative lab experiences to students across in-person, virtual, and online modalities. Working cross-functionally with course authors, engineering, and business stakeholders, the Senior Product Manager will ensure SANS labs remain industry-leading, reliable, and aligned with the evolving needs of cybersecurity professionals. As a Senior Product Manager, you will: Provide product thought leadership by identifying critical customer requirements and defining business goals to expand and enhance range and lab platform capabilities. Define and own the product vision, strategy, and roadmap for SANS lab delivery across all training programs Establish a scalable lab platform strategy that supports diverse course requirements and future innovation. Work closely with engineering and development teams to plan, prioritize, and deliver lab platform enhancements and new capabilities. Define and track key performance indicators (KPIs) for lab quality, reliability, scalability, cost efficiency, and student experience. Lead continuous improvement initiatives to enhance performance, availability, and learner outcomes. Partner with operations and support teams to optimize lab provisioning, delivery, and troubleshooting processes. Partner with enterprise customers, government agencies, and cyber leaders to define range-based exercise requirements. Own the product vision and roadmap for lab delivery, with a focus on improving Learner experience and usability Instructor tools and orchestration capabilities Automation of lab provisioning Integration with LMS, certification systems, and reporting tools Own the product vision and roadmap for the ranges.io platform, driving development to globally support: Hands-on training Enterprise and government simulations Performance-based assessments Evaluate emerging technologies (cloud infrastructure, containerization, virtualization, AI-driven simulation) to advance range and lab automation. Perform other related duties as assigned. What We’re Looking For Every SANS employee brings something unique. For this role, we’re looking for candidates with: 10+ years of product management experience, including ownership of complex technical products or platforms Demonstrated experience leading product strategy for cloud-based, SaaS, or infrastructure-driven solutions Strong understanding of software development lifecycle (SDLC) and experience working closely with engineering teams Experience managing cross-functional initiatives involving technical, operational, and business stakeholders Proven ability to define product roadmaps, prioritize competing demands, and deliver measurable outcomes Strong analytical skills with experience defining and using KPIs to drive decision-making Excellent written and verbal communication skills Experience managing platform products that serve multiple product lines with an emphasis on lab environments, cyber ranges, cloud-based training platforms, or simulation systems. Comfortable evaluating and managing third-party technology vendors and partnerships Excellent written and verbal communication skills Unrestricted authorization to work in the USA; visa sponsorship is not available. Preferred qualifications include: Experience with virtual lab environments, cloud infrastructure (AWS, Azure, GCP), or hands-on technical training platforms Background in cybersecurity, IT, or technical education Direct experience working with cyber ranges, capture-the-flag environments, or live-fire simulations. Familiarity with NICE, NIST, DoD 8140, and related workforce frameworks. Background in cybersecurity operations (blue team, red team, DFIR, cloud, etc.). Benefits and Perks of Working at SANS We’re committed to fair and equitable compensation. The expected salary range for this position is $155,000 - $175,000, plus bonus eligible, depending on geographic location, skills, and experience. At SANS, pay equity and transparency are priorities. We offer a comprehensive benefits package that supports your total well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Financial Benefits : Competitive base salary, bonus opportunities, and a 401(k) plan with company match. Health company-provided short-term disability; optional long-term disability, supplemental life and AD voluntary benefits including accident insurance and identity theft protection; fitness and wellness programs; and a company paid employee assistance program (EAP). Time Off Read Less