About Tergar International Tergar International is a nonprofit organization dedicated to transforming hearts and minds by making the ancient wisdom of meditation accessible to the modern world. Founded in 2009 by Yongey Mingyur Rinpoche, a Tibetan Buddhist lama and bestselling author, Tergar offers a complete path of meditation training through digital products, live online retreats, and a global network of practice communities. Our mission is to help people discover the joy of living through accessible, practical teachings that remove cultural and intellectual barriers while maintaining the depth and authenticity of the Buddhist tradition. The Role We're seeking an experienced Product Manager to lead Vajrayana Online (VOL), our Buddhist online subscription program. VOL serves practitioners who are deepening their engagement with the Path of Liberation and exploring traditional Buddhist teachings through courses, live events, and a vibrant learning community. As Product Manager for VOL, you'll be responsible for driving the product vision, strategy, and execution for a subscription offering that serves students across the entire journey from those exploring Buddhism for the first time to advanced practitioners completing the five levels of the Path of Liberation and beyond. You'll work within a cross-functional team and report directly to the Chief Product Officer. This role requires balancing mission impact with financial sustainability, making data-informed decisions while honoring the spiritual nature of the teachings, and navigating the unique tensions of offering paid dharma education in the modern world. Key Responsibilities Product Strategy Read Less

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned 188+ GitHub stars, making us one of the world’s Top 40 most popular projects Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register . We’re in a defining moment of an incredible journey. Come and build with us. As a Customer Success Manager for our Guided segment, you will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the US Central region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base. Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention. What You’ll Be Doing Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities Requirements 🤝 Enterprise Customer Success experience You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end. 📊 Value for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n ( https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35 ). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation 💸 – We offer fair and attractive pay. Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. Work/life balance 🏖️ – We work hard but ensure you have time to recharge: Europe: 30 days of vacation, plus public holidays wherever you are. US: 20 vacation days, 8 sick days, plus public holidays wherever you are. Health Read Less

Southshore Companies is a privately held third-party logistics provider dedicated to delivering best-in-class customer service through safe, efficient operations. Our team is committed to operational excellence, prioritizing the safety of our employees while serving as a reliable, adaptable partner to our customers. We foster a culture of quality, accountability, and continuous improvement to meet and exceed customer expectations. Position Summary: The Regional Manager (with a primary focus on performance management, leadership development, and driving standards and disciplines) is a strategic role overseeing multiple agricultural product Regional Distribution Centers (RDCs). This position leads and develops teams to improve forklift operations, order fulfillment performance, and workforce effectiveness through strategic labor and staffing initiatives. As a key cultural leader within Southshore Companies, the Regional Manager champions the organization's vision, values, and processes across all RDCs. This role provides coaching and mentorship to leaders at all levels, ensuring a consistent, high-performing culture that motivates, develops, and empowers team members to achieve their full potential. Essential Duties Read Less

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Associate Customer Success Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our MariaDB database solutions. They will strengthen and manage the partnership between customers and the company. This role focuses on interacting with customers regularly to build relationships, drive adoption, and provide awareness of all available company resources. Through collaboration, they will educate customers to achieve their business goals and maximize value from their investment with our MariaDB solutions. The Associate CSM is the primary point of contact for escalations and is responsible for working in collaboration with a team of Account Executives, Sales Engineers and other cross-functional teams, focused on helping our customers achieve their business goals. Key Strategic documented and tracked within success plans. Manage and maintain customer portfolio in achieving the company's Net Retention goals. Qualifications: Always represent the company in a knowledgeable and professional manner. Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills. Good time management and organization skills. 1-2 Years of relevant experience (customer support, entry level account management, graduate) Ability to develop and maintain C-Level relationships. Ability to deliver custom ROI analysis for your customer portfolio with minimal guidance. An understanding of customer success principles. Basic understanding of relational databases and specifically MariaDB concepts and features. Can speak to new features and quickly speak to new releases of MariaDB. Communicates effectively at all levels with confidence. Creates persuasive, clear, and concise emails and presentations for various audiences with minimal guidance Bonus Experience and Skills Knowledge and understanding of databases Track record working effectively with internal, partner and customer teams Meets/exceeds MariaDB’s functional/technical depth for this role Proficiency in a foreign language Location Remote - US ( Austin, TX area, preferred ). Compensation The annual anticipated U.S. base salary range for this full-time position is USD $60,000 - $70,000. The anticipated commission range is $25,000 - $30,000. Please note that commission is uncapped. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package, which includes, health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, and parental leave, just to name a few! Salaries for candidates outside the U.S. will vary based on local compensation structures. What’s in It for You? Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. MariaDB does not sponsor work visas or relocation. MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes. Read Less

About Jerry.ai Jerry.ai is building America’s first and only AI-powered super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users, and have helped millions find better auto insurance — and we’re just getting started. About the Opportunity We are looking for a Product Manager to own Jerry’s marketplace growth and automation products. These systems form the backbone of Jerry’s ability to deliver the most accurate, lowest-cost quotes to our customers, fast! Quoting and automation are core to Jerry’s long-term vision of making car ownership effortless, and they represent some of our biggest competitive advantages today. We need your help to scale these systems, stand up new integrations with top carriers, improve data quality and accuracy, and explore new ways to deliver faster, smarter, and easier quoting experiences. How You’ll Make an Impact Lead end-to-end product development for either quoting or automation systems, including new carrier integrations and ongoing maintenance. Own high-profile integrations with major partners, shaping the growth of Jerry’s marketplace. Partner with engineering, operations, and insurance experts to enhance both back-end performance and customer experience. Explore opportunities to leverage AI and automation to reduce maintenance costs and improve system resilience. Who You Are You have 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup. You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple terms. You’re data-driven and comfortable diving into data to answer your own questions. You like to own metrics, and constantly seek improvement. You’re an optimist who asks “how we can” not “if we can.” You’re passionate about AI. You use it to automate your day to day, you’re an early adopter of the latest and greatest, and you want to be at the vanguard of leveraging it at scale to deliver outstanding, personalized customer communications. Why You’ll Love It Join a profitable pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) Work closely with brilliant leaders and teammates from companies like Amazon, Better, LinkedIn, McKinsey, BCG, Bain Disrupt a massive market and take us to a $10B business in the next few years Our growth is driven by forward-thinking technology: Jerry.ai is getting mentioned in many conversations about our use of GenAI, such as this Forbes article Be immersed in a talent-dense environment and greatly accelerate your career growth Impact millions of users experience with car maintenance and auto insurance While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Read Less

Full-time Description The Customer Success Manager (CSM) for Provider Data Management (PDM) is responsible for driving the successful adoption, satisfaction, retention, and expansion of Leap Orbit's provider data products, primarily our flagship platform, Convergent. At Leap Orbit, "We turn health data into public good." Guided by this mission, this role serves as the trusted advisor and primary point of contact for our enterprise payer, health plan, and Health Information Exchange (HIE) customers. The individual will work directly for the Director, Head of Product. This role will collaborate closely with cross-functional teams comprised of customers, internal staff, third-party consultants, technology suppliers, and member/participant staff and vendors to achieve Leap Orbit deliverables. They will ensure that Leap Orbit customers receive a best-in-class experience rooted in data quality, accurate provider directories, and a relentless pursuit of interoperability to drive efficiency, quality, and trust. This position is also expected to support the overall operation of Leap Orbit when needed. Certain tasks may be asked that do not fall into the essential functions of this job. This role offers the flexibility of working from home within the United States (ideally based in Maryland), with the strict requirement that the individual must work East Coast hours. There will be opportunities to attend conferences, trainings, and meetings with key stakeholders as required. Essential Functions Own, manage, and nurture the customer relationship for a portfolio of Leap Orbit's PDM (Convergent) customers, ensuring long-term partnerships, high customer satisfaction, and contract retention. Guide customers through the onboarding and implementation lifecycle post-sale, collaborating with technical implementation engineers and customer teams to ensure on-time, high-value product launches. Gather and synthesize customer requirements, validate assumptions, and collaborate with Product Management and Engineering teams to incorporate feedback into the product roadmap. Lead regular business reviews and status meetings with customer stakeholders to demonstrate product value, review adoption metrics, and align Convergent's capabilities with customer strategic goals. Serve as a domain expert on provider directory regulations, including CMS Interoperability and Patient Access rules, helping customers achieve regulatory compliance and directory accuracy. Monitor customer health scores, contract renewal dates, and utilization metrics; proactively identify at-risk accounts and execute mitigation plans. Partner with Sales and Account Management to identify expansion, up-sell, and professional services opportunities within the existing customer base to drive net revenue retention. Practice humble, ruthless, and constant reprioritization of customer needs and support escalations, ensuring resources are focused on the highest-impact resolutions. Guide customers through system updates, API integrations (including FHIR-based endpoints), and portal configurations, ensuring uninterrupted access to their provider directories. Create and maintain customer-facing onboarding documentation, training materials, and FAQs to facilitate self-service adoption and minimize support ticket volumes. Complies with company policies, procedures, and security regulations (including HIPAA safeguards as a Business Associate). Attend routine team and status meetings. Must work East Coast hours to align with East Coast customers and headquarters operations. If not local, ability to travel to HQ (Columbia, Maryland) or customer sites on a quarterly basis to participate in planning sessions, stakeholder meetings, and team collaboration events. Performs other related duties to support overall customer success and company operations. Requirements Behavioral and Technical Competencies Excellent in time management with the ability to manage multiple customer workstreams. Self-motivated and proactive with a strong sense of ownership. Deep understanding of healthcare data environments, particularly provider data workflows, credentialing, directory maintenance, and health plan operations. Ability to maintain confidentiality and integrity. Ability to confidently work independently and make sound customer success decisions. Ability to be flexible and communicate effectively with team members and customers across multiple time zones. Ability to interact professionally and comfortably with individuals at all levels and fields, from data analysts to C-suite executives. Strong analytical and technical literacy, with the ability to translate data into actionable product insights and comfortably discuss APIs, data integrations, and file transfer protocols (SFTP, JSON, CSV). Ability to become proficient with Company technology. Physical Demands This is a sedentary role which may sit or use a computer for long periods of time. Finger dexterity needed for keyboarding. Extended periods of time reading/viewing computer screens. Required Education and Experience Demonstrated experience in delivering technology solutions or managing customer success in healthcare. Bachelor's Degree or related work experience. Minimum of (3) years' experience as a Customer Success Manager, Implementation Manager, or equivalent customer-facing role in a healthcare technology, health insurance, or payer setting, or equivalent combined background. Effective verbal, written, and interpersonal communication skills with a polished professional presence. Ability to work independently with minimal supervision and within tight deadlines. Proven experience supporting enterprise-grade SaaS products with health plan, payer, or Health Information Exchange (HIE) clients. Exceptional experience with customer and stakeholder engagement in written and verbal communication. Proven ability to communicate effectively with customers and development teams at various levels. Solid understanding of healthcare provider data challenges (directory accuracy, directory maintenance, NPI registries, credentialing, and validation). Demonstrated experience meeting deadlines and delivering incremental product value. Experience in adapting to an innovative and evolving organization and changes in priority. Highly proficient in Microsoft Office Suite including Outlook, Excel, Word, OneNote, SharePoint, and Teams. Must be legally authorized to work in the United States. Preferred Education and Experience Demonstrated professional experience working as a Product Owner, Technical Product Manager, or Business Analyst within a healthcare payer, health plan, or healthcare technology company. Direct experience working at or partnering with major US Health Plans, Medicaid Managed Care Organizations (MCOs), or regional Health Information Exchanges (HIEs) (e.g., Connie). Functional knowledge of healthcare interoperability standards, particularly HL7 v2, v3, and HL7 FHIR APIs for provider directories. Professional Customer Success Certification (e.g., SuccessHACKER) or Certified Scrum Product Owner (CSPO) / Agile Scrum certification. Functional knowledge of product management, customer success, and project management tools (e.g., Jira/Confluence, Aha!, Productboard, or similar). Experience working with distributed or remote teams across U.S. time zones. Leap Orbit Benefits: Medical, Dental, Vision, Disability, Life, Paid Time Off, EAP, 401K Compensation : $125K - $155K,(comp is based on experience and qualifications), Bonus potential Why Leap Orbit? At Leap Orbit, we're transforming healthcare through innovative technology that improves the lives of patients and the professionals who care for them. We believe the best ideas come from talented people who are passionate about solving meaningful challenges in a collaborative, forward-thinking environment. As a member of our team, you'll have the opportunity to work on cutting-edge technology, collaborate with highly skilled professionals, and make a tangible impact on products that are shaping the future of healthcare. We foster a culture of innovation, continuous learning, mutual respect, and accountability, and where every team member is empowered to contribute ideas and grow professionally. If you're looking for more than just a job, if you want to be part of a company where your work matters, your voice is heard, and your career can thrive, then we'd love to meet you. Applicants are expected to complete all live virtual interviews independently and without the use of artificial intelligence tools, automated response generators, or third-party assistance unless expressly authorized in advance by Leap Orbit. This requirement is intended to ensure a fair and consistent interview process and to accurately assess each candidate’s qualifications, communication skills, and experience. Leap Orbit is committed to providing reasonable accommodations throughout the recruitment and interview process in accordance with applicable human rights and accessibility legislation. Candidates requiring an accommodation for any stage of the hiring process are encouraged to notify the Company in advance so appropriate arrangements can be made. Equal Opportunity Employer Leap Orbit participates in E-Verify Salary Description Salary, Exempt + Bonus potential Read Less

We are a rapidly growing company seeking motivated, reliable individuals who take initiative and are eager to grow with us! Summary: Responsible for driving new business growth and expanding existing customer relationships within an assigned geographic territory for the Contract Manufacturing division. This field-based role focuses on outbound sales activity, relationship development, capacity utilization, and promotion of new and expanded manufacturing capabilities. This position works closely with Engineering, Production, and Quality to align customer demand with facility capacity and the company’s strategic growth objectives. Essential Duties and Responsibilities: This list of duties is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Territory Management Read Less

Hey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Wholesale Regional Sales Manager? Let’s see if you have what it takes to shine! Overview: The main responsibility of the Wholesale Regional Sales Manager is to oversee all UNOde50 points of sale within their respective territory including not no limited to: Key Responsibilities: Conduct monthly WS account visits to review visual merchandising, inventory, marketing opportunities, training, and sales performance. Analyze raw data to identify trends, opportunities, and areas for improvement. Uncover root causes of issues through asking questions rather than giving directives. Overcome objections and influence account owners, even when encountering resistance. Maintain consistent follow-up, addressing situations where regional owners may not respond to calls, emails, or visits. Find solutions to improve business and hold accounts accountable to drive results. Manage prospecting from start to finish, identifying and opening new accounts. Collaborate with the Wholesale Director to create annual and quarterly business plans and implement strategic action steps. Attend trade shows (local and national, 3–4 times per year) and assist with show setup. Maintain brand standards and sufficient inventory levels, including new launches aligned with global launch dates. Create marketing plans to help retailers promote the brand across social media platforms. Forecast monthly to meet budget goals and contribute to team efforts. Qualifications: Bilingual: English and Spanish. Microsoft Office expertise: Excel, Word, PowerPoint. Tech-savvy, comfortable using cloud platforms and retail technology. Proven experience in Wholesale sales, with hands-on experience managing WS accounts. High-volume retail experience preferred. Strong analytical skills and the ability to influence and improve processes. Must reside in or near San Juan, PR. Unode50 is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Service of the United States, citizenship, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave) and any other characteristic protected by law ("Protected Characteristics") Read Less

Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time. Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story. Overview: The retail procurement manager is responsible for overseeing retail product purchasing activity across all markets. This role ensures stores have the right mix of products at the right time, balancing cost, quality, vendor performance, and inventory health. The manager leads a team of buyers, drives vendor strategy, and partners closely with both retail operations and wholesale teams to align procurement decisions with demand, sales objective, and overall trade balance. Responsibilities: Lead and manage the retail buying team, providing training, oversight, and support. Develop and execute strategies to optimize product mix, cost, and promotions. Build and maintain national vendor relationships, ensuring balanced partnerships. Partner with wholesale leadership to support vendor development efforts. Partner with retail leadership to manage product performance and stock levels. Work with marketing leadership to drive new product and promotion launches. Analyze procurement, inventory, and vendor spend data to monitor efficiency. Coordinate closely with planning, finance, marketing, and stores to ensure alignment. Act as the point of escalation for vendor and product concerns. Qualifications cannabis preferred. Proven leadership skills with experience managing buyers or procurement teams. Strong vendor management skills with experience in national account development. Excellent negotiation, communication, and cross-functional partnership abilities. Experience with cannabis software, ERP systems, and compliance tools. Ability to work in a fast-paced environment and manage multiple priorities. Physical Requirements: This role requires prolonged periods sitting at a desk and working on a computer. Our Benefits: Paid time off (PTO) including 8 paid holidays per year* Medical Insurance, which includes a 100% company paid option for employees* Dental Insurance, which includes a 100% paid option for employees* Vision Insurance, which includes a 100% paid option for employees * 401k retirement savings plan* Company paid Short-Term Read Less

As a Customer Success Manager at FORM , you will be a trusted strategic partner to the world’s leading Consumer Goods, food your ability to triage, focus on the highest-impact work, and execute with urgency is what will set you apart. Through Executive Business Reviews, Strategic Planning sessions, and day-to-day communication, we’ll reinforce the value our customers receive from GoSpotCheck. We’ll retain and grow our portfolio organically; thanks to the solid foundation you’ve established for your accounts. We’ll be accountable for portfolio health: tracking customer health scores, NRR (Net Revenue Retention), and GRR (Gross Revenue Retention) to proactively identify risk and expansion opportunities before they surface in a renewal conversation. Who You Are: You have 2-3 years’ experience managing B2B customers. Bonus points for managing Enterprise customers and/or portfolio of $2M ARR or more. You are comfortable working directly with executives and senior-level management. You’ve managed simultaneous projects in a customer-facing role where you were directly accountable for delivering data-driven results. You love data and may have been a data analyst in a past life. You can explain relational database concepts, have advanced Excel skills, and have even written a SQL query or two over the years. Experience in Image Recognition (IR) or AI/Deep Learning is a huge plus. Your written communication is exceptional: concise, persuasive, and empathetic. Your verbal communication is exceptional: clear, on-point, and confident. You have a proven track record of building successful relationships with customers, and one or two of them would even be willing to serve as a reference. You have a history of retaining and growing your customer portfolio. Having too much work and not enough time doesn’t make you come unglued - You understand how to prioritize and focus on what is important. You look forward to collaborating and building relationships with many other teams throughout the company. You’re curious about AI and comfortable helping customers adopt new technology. Bonus points if you’ve worked with Salesforce, Claude or have experience explaining AI-driven features like image recognition or automated compliance scoring to non-technical stakeholders. You have completed a bachelor’s degree. You appreciate and align with our company values. What We Offer: Remote-first work environment. Generous medical, dental, and vision insurance coverage. Company-paid life and disability insurance. 401(k) retirement plan available. Paid parental leave. Flexible vacation policy – take the time you need when you need it. Company-provided work equipment. Opportunities for internal growth and career development. Compensation: $75,000 – $85,000 annually, base salary . Exact compensation may vary depending on skills, experience, and location within the United States. This is a full-time W-2 position. Employment is contingent upon successful completion of standard employment verification (I-9) and background checks. Candidates must be authorized to work in the United States without the need for sponsorship. Final candidates located in the United States will be required to undergo a criminal background check through Checkr. Any background check will be conducted in compliance with applicable laws and regulations. Read Less

Description The Finance Manager is responsible for overseeing the organization's financial operations, accounting functions, financial reporting, budgeting, treasury activities, and compliance requirements. Reporting directly to the Chief Operating Officer (COO), this role serves as a key financial business partner to leadership in both the United States and Europe. The Finance Manager will be responsible for fme US financial management and will work with the European Finance Team to support consolidated fme Group reporting, intercompany accounting, and other related alignment needs. This is a hands-on leadership role responsible for managing Accounts Payable (AP), Accounts Receivable (AR), payroll accounting, cash management, and financial reporting while supervising one Finance Assistant. The ideal candidate will possess strong accounting expertise, advanced SAP (Business by Design) proficiency, and experience working in an international business environment. Responsibilities Financial Reporting Read Less

Company Overview: Procurement Sciences is at the forefront of transforming the multi-billion-dollar government contracting industry with Awarded AI, our cutting-edge platform designed to help businesses excel in government sales. We simplify complex processes, drive revenue growth, and deliver real cost savings through unmatched efficiency. As a leading venture-backed SaaS company founded by seasoned GovCon experts, we are not just participants in the AI revolution; we are shaping it by solving the industry’s toughest challenges. Our “One Team, One Fight” culture values creativity, accountability, and forward-thinking, and we invite driven builders and innovators to help us develop high-performing teams. Ranked among the top 10 percent of fastest-growing SaaS companies and on a clear path to becoming a unicorn, we are seeking top talent to join our early team and play a key role in building the next great AI software company. Job Description: We are seeking and experienced Sr Customer Success Manager to drive the adoption, satisfaction, and success of our AI-driven platform among our government contracting clients. In this critical role, you will serve as the primary point of contact for our clients, ensuring they derive maximum value from our solutions and achieve their desired outcomes. Your deep understanding of the government contracting industry and your ability to analyze and address customer pain points will be crucial to building strong, long-lasting relationships with our clients. Key Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and ensuring their success with our AI-driven platform. Conduct regular check-ins with clients to understand their goals, challenges, and feedback, and provide strategic guidance to help them achieve their objectives. Develop and execute customer success plans, identifying opportunities for increased adoption, engagement, and value realization. Provide training and support to clients, ensuring they have the knowledge and resources needed to effectively leverage our platform. Collaborate with cross-functional teams, including product, engineering, and sales, to address client needs and drive continuous improvement of our solutions. Analyze client data and feedback to identify trends, pain points, and opportunities for enhancing our platform and service offerings. Contribute to the development of customer success best practices, methodologies, and documentation. Serve as an advocate for our clients, providing feedback and insights to drive product enhancements and innovations. Required Experience: 7-10 years in a customer success or account management role, preferably in the government contracting or procurement-related B2B SaaS space. Deep understanding of the government contracting industry, with experience in roles such as Proposal Writer, Proposal Manager, Solutions Architect, BD Analyst, Capture Manager, or similar related background. Experience with Enterprise level accounts. Strong analytical skills, with the ability to understand and address complex customer pain points. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Proficiency in data analysis and the ability to derive actionable insights from customer data. Bachelor's degree in Business, Communications, or a related field. Desired Experience: Familiarity with generative AI and large language models (LLMs) and their applications in the government contracting sector. Proven track record of driving customer success and retention in a B2B SaaS environment. Relevant certifications, such as Certified Customer Success Manager (CCSM) or Certified ScrumMaster (CSM). Requirements: U.S. citizenship with the ability to pass a Federal Background Check and Identity Verification. Compensation and Benefits: Compensation DOE. Competitive salary with performance based incentive plan and stock options in a rapidly growing, venture-backed company. Comprehensive health plan, ensuring you and your loved ones are well taken care of. Flexible work arrangements, including full remote work capabilities, to balance your professional and personal life. Extensive professional development opportunities, providing a fast track for career advancement. Notice: Background Check Required As part of our employment process, a background check is required. The background check may include a review of your credit history, criminal records, and employment verification, among other items. This check is conducted in compliance with the Fair Credit Reporting Act (FCRA). By applying for this position, you acknowledge and consent to this process. Procurement Sciences is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We encourage candidates from all backgrounds to apply Read Less

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity. As a Channel Sales Manager, Data Center , you will build one of TigerData’s most strategic routes to market from the ground up. Reporting into the Partnerships organization, you will recruit, negotiate, and activate relationships with the systems integrators shaping the future of AI infrastructure and modern data centers across North America. The channel partnerships you build will directly influence how hyperscale, colocation, and edge operators adopt TigerData's technology for operational intelligence, energy management, facility monitoring, and AI-driven infrastructure. This is a builder role for someone who thrives in ambiguity, enjoys creating playbooks from scratch, and wants to leave a visible mark on a rapidly growing business. You'll work closely with Sales, Product, Solutions Architecture, Finance, and Legal to define what a world-class data center partner ecosystem looks like at TigerData. If you're energized by opening doors, creating new markets, and influencing how a category leader scales, this role offers a rare opportunity to do exactly that. Location: This role is remote and can be based anywhere in the United States. Regular travel throughout North America is expected. What you will be responsible for in this role Build TigerData's Data Center SI Ecosystem Identify, recruit, and sign systems integrators focused on data center design, construction, modernization, and operations. Develop and maintain a prioritized target account strategy based on SI market presence, customer footprint, technical capabilities, and project volume. Build executive and practitioner-level relationships across engineering, delivery, alliance, and leadership stakeholders within partner organizations. Lead commercial negotiations from initial outreach through executed channel partnerships agreements. Develop Strategic Partner Motions Structure reseller, referral, co-sell, and design partnership agreements tailored to the data center SI ecosystem. Partner with Marketing, Finance, Legal, and Product leadership to develop scalable commercial frameworks. Define activation plans and success milestones for partners at 90, 180, and 365 days. Establish repeatable approaches for partner recruitment, onboarding, and commercialization. Drive Joint Go-to-Market Execution Build and execute joint GTM plans with newly signed partners. Coordinate account mapping, pipeline generation activities, and co-selling motions with TigerData's direct sales organization. Support partners through their first opportunities and deployments to ensure successful outcomes and long-term adoption. Collaborate closely with Solutions Architecture and Product teams to position TimescaleDB Enterprise within complex data center environments. Own Pipeline Creation and Forecasting Maintain accurate CRM reporting for recruitment status, partner opportunities, and revenue forecasts. Track partner-sourced and partner-influenced pipeline performance. Surface risks, blockers, and market intelligence early to improve win rates and partner effectiveness. Develop operational rigor around forecasting and partner performance management. Help Shape the Future of the Program Build the foundational playbook for TigerData's data center SI strategy. Capture market feedback and competitive intelligence to improve messaging, positioning, and product strategy. Represent TigerData at industry conferences, customer events, and partner meetings. Leverage AI tools to improve partner research, territory planning, account prioritization, pipeline management, forecasting, and operational efficiency. We expect candidates to demonstrate practical AI fluency and a willingness to incorporate AI into daily workflows. You could be a great fit if you... Have 6–10 years of experience in channel sales, partner sales, business development, alliances, or ecosystem development roles. Have a track record of recruiting and signing net-new partners rather than simply managing inherited relationships. Have experience supporting hyperscale, colocation, or edge infrastructure markets. Have familiarity with power management, energy systems, thermal optimization, cooling infrastructure, facility automation, or infrastructure monitoring.Understand operational technology (OT), industrial software, or engineering-led technology environments and know how systems integrators evaluate new technologies. Have built and executed joint go-to-market plans that generated measurable pipeline and revenue outcomes. Are energized by hunting, building, and creating new opportunities from scratch. Have experience working cross-functionally with Legal, Finance, Product, Solutions Engineering, and Sales organizations. Possess strong executive communication skills and can confidently engage technical stakeholders, business leaders, and C-suite executives. Are comfortable operating in ambiguity and creating structure where none exists. Are willing to travel regularly throughout North America. Use AI tools effectively to improve productivity, research, planning, communication, and decision-making. Nice-to-have experience Existing relationships with data center-focused systems integrators. Experience structuring and negotiating complex commercial agreements including reseller, referral, co-sell, and strategic partnership arrangements. Experience selling historian platforms, time-series databases, industrial software, or operational data platforms. Previous experience helping build and scale an early-stage partner program. Knowledge of AI infrastructure buildouts and the ecosystem supporting modern data centers. You might not be a great fit if... You prefer inheriting mature partner programs rather than building new ones. You want a highly structured environment with established playbooks and defined processes. You prefer account management over business development and partner recruitment. You are uncomfortable negotiating commercial agreements and navigating ambiguity. You prefer working solely within your own function and not collaborating across Sales, Product, Legal, Finance, and Solutions Engineering. You are not excited about technical products, infrastructure, databases, or operational technology. You want to define strategy but not own execution. You are looking for a role with minimal travel. Our Commitment: We respond to every applicant. We review applications fairly and objectively, and shortlist based on relevant skills and experience. We ensure clear and timely communication throughout your candidate journey. We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization. About Tiger Data Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future. Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at Tiger Data We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch , sharing workout routines , or discussing your favorite plants and pets , you'll find your community here. Our Tech Stack: We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics. Learn more at www.tigerdata.com or follow us on Twitter @TigerDatabase What We Offer: (Please note that benefits may vary based on country.) Flexible PTO and comprehensive family leave Fridays off in August Fully remote opportunities globally Stock options for long-term growth Monthly WiFi stipend Professional development and educational resources Premium insurance options for you and your family (US-based employees) Ready to join the future of PostgreSQL? We can’t wait to meet you. Read Less

About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: You want to impact the Public Sector: You’ll be working with cities, states, school districts, and universities that help run our world. You'll work with them to help them operate more efficiently, safely, and drive citizen value through their services. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value Orchestrate executive business reviews with our customers’ decision makers and our executive leadership where we look back at past successes and align on upcoming goals Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more Serve as a mentor to the wider Customer Success and Support teams Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 3+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Solutions-oriented with strong problem solving skills Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment Diplomacy, tact, and poise under pressure when working through customer issues Bachelor’s degree from a 4-year institution An ideal candidate also has: Strong bias for action, the ability to think big, with insistence on high standards Experience serving and supporting large-scale solutions for Public Sector organizations Thrives in an unstructured, fast-paced, and change-heavy environment Read Less

About Nightfall: Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email, endpoint devices, and more. Hundreds of customers, spanning AI innovators to top 10 banks, trust Nightfall to detect and stop data exfiltration at scale. Nightfall enables organizations to innovate freely without the risks of losing intellectual property or exposing customer data. Our agentic platform helps security teams regain their time by putting data loss prevention on autopilot. With automatic remediation, security violations can be resolved automatically before they become incidents, and end-users can be automatically trained and coached in the moment to self-heal violations that they introduce. Nightfall is backed by leading VC firms including Bain Capital Ventures (Enrique Salem - former CEO of Symantec), Venrock (early investors in Cloudflare), WestBridge Capital, Pear VC (early investors in Dropbox and Doordash), and a cadre of cybersecurity leaders including Frederic Kerrest (founder of Okta), Maynard Webb (former COO of eBay), Ryan Carlson (President of Chainguard), Kevin Mandia (founder of Mandiant), and many others. About the role: As an Enterprise Customer Success Manager at Nightfall AI, you will own strategic relationships with our largest customers and ensure they realize clear, measurable value from Nightfall’s AI-native data security platform. You’ll act as a trusted advisor to security, compliance, and engineering leaders—guiding customers from onboarding through renewal and expansion. This role is ideal for someone who thrives in complex enterprise environments, can translate technical capabilities into business outcomes, and wants to help define how Customer Success scales at a high-growth security company. What You'll Do Own the full enterprise customer journey , from onboarding and adoption through value realization, renewal, and expansion. Manage a portfolio of enterprise customers with accountability for adoption, retention, renewals, and expansion. Lead onboarding and early lifecycle success, ensuring strong deployment, stakeholder alignment, and early time-to-value. Define and track customer success criteria (adoption milestones, risk reduction, operational outcomes) and regularly report on progress. Translate product usage and outcomes into clear business value and ROI for both technical and executive stakeholders. Drive ongoing adoption and optimization, introducing new use cases, data sources, and workflows over time. Lead executive check-ins and business reviews focused on outcomes, value, and roadmap alignment. Identify and execute expansion opportunities in partnership with Sales. Proactively monitor customer health, manage risk, and coordinate escalations when needed. Share actionable customer feedback with Product and Engineering to influence roadmap and improvements. Leverage AI and automation to improve efficiency and insight across customer success workflows. What We're Looking For 5+ years of experience in Customer Success, Technical Account Management, or Consulting in enterprise B2B SaaS. Experience with security, compliance, or technical platforms strongly preferred. Proven success owning renewals and expansion in complex enterprise environments. Strong executive communication skills and ability to explain technical concepts clearly. Organized, proactive, and comfortable operating in a fast-moving startup. Willingness to travel ~25% for customer meetings and onsite engagements. Why Nightfall AI Work on cutting-edge, AI-native data security technology. Partner with sophisticated enterprise customers solving real problems. High-ownership role with real influence on how Customer Success operates and scales. Environment Nightfall AI takes pride in being an equal-opportunity employer. We value a diverse and global talent pool and the collaboration that results from having a diverse and inclusive team. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our hiring decisions are based exclusively on merit, qualifications, and business needs. Compensation Employee compensation will be determined based on interview performance, level of experience, specialization of skills, and market rate. During the offer discussion, your recruiter will review the finalized base salary, bonus (for applicable roles), benefits Read Less

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta’s Customer Success Manager, Enterprise (Central/East Regions), you will play a pivotal role in guiding our largest customers through their security and compliance journeys with Vanta's specialized solutions. By combining their customer-centric approach with expertise in Vanta's products and security best practices, they contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes. Vanta’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta’s Enterprise Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What you’ll do as a Customer Success Manager, Enterprise at Vanta: Lead all post sales activities for Vanta's enterprise customers by guiding them through onboarding, implementation, product adoption, value-driven renewals and identifying upsells. Partner with Account Managers to drive renewal and expansion opportunities within your book of business Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. Guide implementation, configuration, and optimization of Vanta Trust Management Platform Managing 40 Enterprise customers ($3M ARR in BoB) Provide professional advice on security best practices and compliance standards Collaborate with the customer to optimize security program and Identify areas of improvement Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy. Work cross-functionally to resolve customer business issues and work toward mutual goals. How to be successful in this role: You reside within the Central or East regions within the United States. 8+ years of experience as a Customer Success Manager for a SaaS company managing a book of business of Enterprise customers Experience handling onboarding, implementation, adoption, identifying opportunities for expansion Self-starter, able to work with little or no supervision Possess clear and thoughtful communication skills, with strong critical thinking ability. Be highly empathetic to customers, with a proven track record of long-term customer retention. Experience with hitting retention targets and creating happy, healthy customers Possess the technical competency to understand Vanta’s software and build great relationships with highly technical customers. Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up. Extensive experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health Check Ins, and Executive summaries etc Ability to be nimble and agile in an environment where shifting priorities should be expected Must be authorized to work in the U.S. without the need for current or future employer sponsorship Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta’n: Industry-competitive salary and equity Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans 16 weeks paid Parental Leave for all new parents Health Read Less

Company Overview: Procurement Sciences is at the forefront of transforming the multi-billion-dollar government contracting industry with Awarded AI, our cutting-edge platform designed to help businesses excel in government sales. We simplify complex processes, drive revenue growth, and deliver real cost savings through unmatched efficiency. As a leading venture-backed SaaS company founded by seasoned GovCon experts, we are not just participants in the AI revolution; we are shaping it by solving the industry’s toughest challenges. Our “One Team, One Fight” culture values creativity, accountability, and forward-thinking, and we invite driven builders and innovators to help us develop high-performing teams. Ranked among the top 10 percent of fastest-growing SaaS companies and on a clear path to becoming a unicorn, we are seeking top talent to join our early team and play a key role in building the next great AI software company. Job Description: We are seeking and experienced Sr Customer Success Manager to drive the adoption, satisfaction, and success of our AI-driven platform among our government contracting clients. In this critical role, you will serve as the primary point of contact for our clients, ensuring they derive maximum value from our solutions and achieve their desired outcomes. Your deep understanding of the government contracting industry and your ability to analyze and address customer pain points will be crucial to building strong, long-lasting relationships with our clients. Key Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and ensuring their success with our AI-driven platform. Conduct regular check-ins with clients to understand their goals, challenges, and feedback, and provide strategic guidance to help them achieve their objectives. Develop and execute customer success plans, identifying opportunities for increased adoption, engagement, and value realization. Provide training and support to clients, ensuring they have the knowledge and resources needed to effectively leverage our platform. Collaborate with cross-functional teams, including product, engineering, and sales, to address client needs and drive continuous improvement of our solutions. Analyze client data and feedback to identify trends, pain points, and opportunities for enhancing our platform and service offerings. Contribute to the development of customer success best practices, methodologies, and documentation. Serve as an advocate for our clients, providing feedback and insights to drive product enhancements and innovations. Required Experience: 7-10 years in a customer success or account management role, preferably in the government contracting or procurement-related B2B SaaS space. Deep understanding of the government contracting industry, with experience in roles such as Proposal Writer, Proposal Manager, Solutions Architect, BD Analyst, Capture Manager, or similar related background. Experience with Enterprise level accounts. Strong analytical skills, with the ability to understand and address complex customer pain points. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Proficiency in data analysis and the ability to derive actionable insights from customer data. Bachelor's degree in Business, Communications, or a related field. Desired Experience: Familiarity with generative AI and large language models (LLMs) and their applications in the government contracting sector. Proven track record of driving customer success and retention in a B2B SaaS environment. Relevant certifications, such as Certified Customer Success Manager (CCSM) or Certified ScrumMaster (CSM). Requirements: U.S. citizenship with the ability to pass a Federal Background Check and Identity Verification. Compensation and Benefits: Compensation DOE. Competitive salary with performance based incentive plan and stock options in a rapidly growing, venture-backed company. Comprehensive health plan, ensuring you and your loved ones are well taken care of. Flexible work arrangements, including full remote work capabilities, to balance your professional and personal life. Extensive professional development opportunities, providing a fast track for career advancement. Notice: Background Check Required As part of our employment process, a background check is required. The background check may include a review of your credit history, criminal records, and employment verification, among other items. This check is conducted in compliance with the Fair Credit Reporting Act (FCRA). By applying for this position, you acknowledge and consent to this process. Procurement Sciences is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We encourage candidates from all backgrounds to apply Read Less

Spotify transformed how the world listens. Now we're transforming how the world discovers . With over 600 million users, Home is the surface listeners open first — where they meet the music, podcasts, and audio they'll love next. We're reimagining Home for an AI-native age: not a static feed, but an agentic experience that understands intent, takes action, and adapts in real time. This is a defining role for the next era of Spotify's consumer product. As Principal Product Manager for Agentic Surfaces, you'll own the agentic future of Home — our most valuable surface — with a mandate that extends to other surfaces as the strategy matures. A central part of this role is shaping how Spotify's personalization stack evolves in an AI-native age. You'll make clear-eyed strategic calls about where our established recommendation stack continues to play a durable role, and where we deprecate it in favor of new technologies (agents and the Large Personalization Model) balancing ambition against reliability for a surface hundreds of millions of people depend on every day. You'll help define what product management means in an AI-native age, where the work shifts from designing screens to orchestrating agents. You'll set the standard for how Spotify builds agentic products and bring the rest of the studio along with you. This role demands rare range: the product taste to sweat the craft of an experience hundreds of millions of people touch daily, the technical depth to partner with ML engineers and researchers on what's actually possible, and the organizational gravity to align senior leadership across a large, distributed org around a bold vision. What You'll Do Own the product vision, strategy, and roadmap for the agentic future of Home, with flexibility to extend across Now Playing, Browse, and other surfaces as the strategy matures Set the strategy for how Home's personalization evolves — determining where the established recommendation stack remains durable and where we deprecate it in favor of agents and the Large Personalization Model Lead the ideation, development, and launch of agentic experiences that move from reactive recommendations to proactive, intent-aware action Translate frontier model and agent capabilities into intuitive experiences a broad global audience understands and loves Exercise clear, traceable judgment: be explicit about what to build and what to say no to, and sunset work that no longer serves the strategy Set a high bar for quality and craft — the everyday interactions millions experience are the product — and hold the line between "looks great" and "is great" Establish the evaluation bar for agentic experiences: rigorous eval frameworks, instrumentation, and honest assessment across diverse user segments, since what delights one listener can miss millions of others Use prototypes and real results to learn — favor showing a working prototype over writing a long doc — and defer commitment until understanding is strong Use a mix of quantitative data, experimentation, and user research to understand behavior and make prioritization calls in genuinely ambiguous territory Partner deeply with engineering, ML, design, research, and data science to ship high-impact improvements at a fast cadence Influence senior stakeholders across Spotify, building alignment around a vision that spans multiple teams and surfaces Balance rapid iteration with our commitment to user trust, safety, and brand integrity at scale Who You Are 10+ years of product management experience, with a majority in AI, consumer-focused roles Proven track record shipping and scaling agentic products in production at scale — real agents that take autonomous action for users, not prototypes, demos, or scripted chatbots Experience owning consumer products with tens or hundreds of millions of users Demonstrated ability to balance investment across maturing and emerging technologies — knowing when to bet on the new and when to lean on the proven Demonstrated ability to set product vision and roadmap and bring executive and developer-leadership audiences along Exceptional product taste and instinct for what makes an experience delightful Decisiveness under incomplete information: you triangulate the best evidence available, make the call, and own the consequences — "the AI recommended it" is never an excuse Highly analytical; fluent in experimentation and using data to drive decisions Excellent communication and stakeholder management across large, distributed, cross-functional orgs Ability to thrive in fast-paced, ambiguous environments where the playbook is still being written Deep, current expertise in how AI and agents are transforming consumer software, with a track record of building and launching agentic capabilities at scale in production Experience with recommender systems, personalization, or large-scale ML-driven products — and the judgment to decide where an established stack stays durable versus where to move onto a new paradigm Technical background or proven ability to partner closely with ML engineers and researchers on what's feasible — comfortable pulling your own data, exploring a codebase, or spinning up a prototype to unblock yourself Experience building evaluation frameworks for AI-driven or personalized products at scale Experience influencing across broad organizations and helping teams adopt new ways of working You have either founder or startup experience Passion for audio, discovery, and redefining how the world finds what it loves next Where You'll Be We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location This team operates within the Eastern Standard time zone for collaboration The United States base range for this position is $182,308 - $260,441 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice Read Less

The Company Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. Filigran solutions are now trusted by over 6,000 public and private organizations worldwide. The Role We're looking for a Senior Customer Success Manager to join our Customer Success Team and help us to continue providing value to our customers in the Americas. Based in the United States and working remotely, you will play a key role in ensuring the success and satisfaction of our users throughout their journey with Filigran. You will collaborate closely with support, engineering, and product teams to align technical delivery with business goals, while acting as a trusted advisor to our customers. Your Responsibilities Own and manage the full customer lifecycle: onboarding, adoption, training, and renewal Build strong, proactive relationships with customers in the Americas Identify and support opportunities for upsell and cross-sell in partnership with Sales Coordinate with internal teams to resolve customer issues quickly and effectively Collaborate with Customer Support Engineers to ensure seamless communication and delivery in response to support tickets Collect and share customer feedback to improve product and service quality Track success metrics and use data to inform customer strategy and engagement Who You’ll Work With You will report to the American Head of Customer Success Work closely with Customer Support Engineers (CSEs), Sales, Product, and Engineering teams Partner with regional teams to serve a diverse customer base Collaborate cross-functionally to ensure high customer satisfaction and retention Profile We’re Looking For 3+ years of experience in Customer Success, Account Management, or a similar client-facing role in SaaS or tech Based in the United States with experience supporting national and regional customers Strong technical aptitude and ability to work with tools like OpenCTI, XTMOne, and or OpenAEV (training available) Excellent communication skills Comfortable in a remote, async-first culture Experience with CRM/CSM tools, customer journey tracking, and success metrics Familiarity with the cybersecurity sector, especially threat intelligence or adversary exposure validation is a plus Fluency in English Fluency in Spanish or Portuguese a plus Why Join Filigran? More than just a job. We’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster. ⭐ What we believe We believe we do work that matters, uniting defenders into a global community to make security more open, resilient Read Less

Loot Labs is on a mission to make collecting fun. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Through our flagship product, Boxed.gg we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps. We are... Community First: We've served 500k collectors and foster an active community of over 125k+ Discord members. Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing. Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world. Since our inception in 2023, we’ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place. We're hiring a Senior Product Manager to own the roadmap and execution for the core BOXED.GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work alongside our Head of Product, and you'll grow into greater strategic ownership over your first year. You'll inherit a roadmap with strong momentum and a team that ships. You will act as a voice of the customer, and sit at the intersection of our passionate community Read Less