At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you! The Senior Product Marketing Manager, Discipline Verticals are central figures within Macmillan Learning's marketing organization. This product marketing expert serves as the most trusted expert in developing go-to-market initiatives that reflect a deep understanding of market trends, customer needs, buyers, use cases, and differentiated positioning and messaging. The analytical and creative marketing strategist who will excel in this role demonstrates a track-record of creating and fostering scalable feedback loops that underscore a deep understanding of the needs of target audiences, ensures effective positioning and messaging, and delivers desired revenue and activation results. This role reports directly to the Director of Product Marketing and is responsible for working closely with stakeholders in Product, Learning Science, Field Marketing, Performance Marketing, Brand Experience, and Discipline Strategy Teams to develop strategic plans that provide clear direction for go-to-market strategies for discipline-specific features and solutions, tactical marketing campaigns, communicate the value of products and features, provide a framework for sales strategies, and identify and champion platform strategies based on technology product marketing best practices to address current market and realities and product capabilities in the disciplines they represent. This role does not manages other employees. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: Go-to-Market Strategy Develop and lead go-to-market strategies for Macmillan Learning's discipline-specific solutions. Synthesize market and product data to develop strategic marketing plans that inform marketing campaign activities to ensure discipline solutions meet company revenue and activation goals. Lead cross-functional go-to-market teams to inform product development roadmaps, position important new products, features, and capabilities to the market. Build key themes and stories to support product launches and releases. Understand and contribute to product and feature positioning and messaging to clearly differentiate Macmillan Learning's solutions in the discipline markets they cover. Positioning and Messaging Synthesize market insights to create effectively segmented positioning, draft personas, and messaging that brings technical concepts to life through use cases and storytelling. Provide the product information and stories to inform campaign strategies, content marketing asset development, website strategies, webinars, and other demand-gen tactics. Personally develop key positioning and messaging documents, competitive analyses, sales enablement presentations, and data sheets. Voice of the Market Be the central voice for market information from prospects and existing customers that provides clear direction on market segmentation, competitive landscape, differentiators, and opportunities. Create and foster scalable internal feedback loop to understand customer needs, inform product roadmap, ensure message efficacy, and deliver solutions to challenges uncovered. Provide feedback from market research and customer interactions to product management teams. Plan, execute, and synthesize appropriate market research in conjunction with Performance Marketing, LSR, and Product teams. Analyze the adopter-flows and recommend mechanisms for delivering frictionless buyer and onboarding processes and increase adoption and usage. Sales Enablement Partners closely with Field Marketing, product team, and sales manager to create standardized sales tools, training, and insights that reinforce product value that excite existing customers and help win new business. Create and deliver impactful templates for sales presentations, sales battlecards, product positioning guides, product comparison guides, and competitive intelligence, that can be easily customized for specific disciplines while ensuring materials are aligned with marketing strategies and responsive to market needs. Required Qualifications: Bachelor's Degree. Minimum of 2 years product marketing experience (any industry). Strong written and verbal communication skills including the ability to communicate effectively across departments and teams. Team oriented with a positive can-do attitude, experienced working in a cross functional role with highly distributed teams. Ability to analyze and synthesize data to identify and clearly articulate objectives and pathway(s) to implement new objectives. Ability to work independently and create goals and vision in ambiguous or new situations. Ability to quickly identify and respond to market trends. Technically savvy; able to quickly attain deep knowledge of our products, solutions, and industries. Strong presentation skills. Preferred Qualifications: 3-5 years technology product marketing, SAAS experience. Knowledge of PowerBI and Salesforce. Excellent communicator and cross-functional partner, great at building relationships. Experience with AI-supported marketing workflows, tools, and analytics. Product Marketing Alliance certification. Passion for staying on the cutting edge of emerging marketing technologies. Salary Range: $115,000 - $120,000/ year Exemption Status: Exempt Physical Requirements: Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays ( Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more !) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD Read Less

Position Summary : At TCL North America, innovation powers every product we create-including our rapidly expanding HVAC solutions. As a global leader in consumer technology, we are growing our presence in the North American HVAC market with a focus on energy efficiency, smart connectivity, and exceptional performance. TCL fosters a dynamic and collaborative environment where team members can thrive, contribute meaningfully, and help shape the future of indoor comfort and climate control. Join us and be part of building the next generation of HVAC innovation. We are seeking an experienced Residential AC Product Development Manager to lead product development strategy and execution for our residential category, including room air conditioners, dehumidifier, and portable AC products. This role will work cross-functionally to develop customer-centric products, ensure regulatory compliance, and drive competitive differentiation in the market. Responsibilities include, but are not limited to: Product Strategy Read Less

Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here Job Description The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in an established territory, representing our Larson, Therma-Tru, and Fiberon brands. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full product portfolio. The ideal candidate will have 1+ years of sales experience within millwork, windows, and/or doors, be able to easily build long-lasting relationships with store-level and district staff at Home Depot and Lowe's, execute product training to retail staff, and implement key sales initiative to meet and exceed sales goals. You will be highly motivated with multi-tasking skills, strong communication, organization, and analytical skills. This is a field role and requires regular daily travel. Recent college graduates are encouraged to apply. Location: This position is eligible for a remote schedule based in the Seattle, WA area. The territory covers the states of Washington, Oregon, plus some stores in Idaho. We expect about 25% - 40% overnight travel. Salary: $55,000 - $71,000/year + bonus based on your territory performance What you will be doing: Grow top-line sales within assigned territory across several product lines. Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities. Develop and execute effective sales training programs with a focus on brand differentiators and premium sales growth. Take ownership of the territory assigned by building relationships with the key store sales associates and Management. Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing. Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events.” Drive R Read Less

Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here Job Description The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in an established territory, representing our Larson, Therma-Tru, and Fiberon brands. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full product portfolio. The ideal candidate will have 1+ years of sales experience within millwork, windows, and/or doors, be able to easily build long-lasting relationships with store-level and district staff at Home Depot and Lowe's, execute product training to retail staff, and implement key sales initiative to meet and exceed sales goals. You will be highly motivated with multi-tasking skills, strong communication, organization, and analytical skills. This is a field role and requires regular daily travel. Recent college graduates are encouraged to apply. Location: This position is eligible for a remote schedule based in the Seattle, WA area. The territory covers the states of Washington, Oregon, plus some stores in Idaho. We expect about 25% - 40% overnight travel. Salary: $55,000 - $71,000/year + bonus based on your territory performance What you will be doing: Grow top-line sales within assigned territory across several product lines. Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities. Develop and execute effective sales training programs with a focus on brand differentiators and premium sales growth. Take ownership of the territory assigned by building relationships with the key store sales associates and Management. Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing. Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events.” Drive R Read Less

Full-time Description About the Brand SCOUT is a Washington, DC-based brand known for stylish, functional and affordable tote bags. The brand has found a niche in the market with a competitive advantage called “Pretty Utility”. The authenticity of the brand is best measured by the team of bright, talented, creative individuals who embody the perfectly imperfect lifestyle and share a genuine passion for the products. SCOUT has become the go-to resource by providing the products women need to contain, organize, and uplift all the stuff she needs to successfully navigate her busy life. Over the next three to five years, SCOUT aspires to be a national lifestyle brand which will be driven by thoughtful direct-to-consumer growth and strategic wholesale distribution expansion to meet the customer where she is in the marketplace. About the Position SCOUT is looking for a driven, strategic, and relationship-focused National Key Account Manager to lead and expand our most important national retail partnerships across mass, department store, and specialty channels. Reporting to the Senior Global Director of Sales, this role owns multi-door, high-volume retail businesses, drives revenue performance, and develops omnichannel growth strategies that deliver both top-line expansion and margin-positive results. The National Key Account Manager will manage the full business lifecycle- from identifying new partners to deepening existing relationships- with a sharp focus on results, collaboration, operational excellence, and brand growth. Impact You Will Drive Revenue Leadership technical EDI setup is not required. Monitor inventory flow, sell-through, margin performance, replenishment needs, and chargeback risk; adjust levers as needed to support account health. Lead weekly, monthly, or seasonal business reviews with accounts, presenting performance insights, risks, opportunities, and recommended action plans. Marketing relevant category experience may include outdoor, gift, travel, accessories, consumer goods, or home. Demonstrated experience managing or selling into large-scale retailers and complex buying organizations; exposure to retailers such as Target, Nordstrom, Dick’s Sporting Goods, or similar national chains is highly relevant. Strong understanding of sell-in, sell-through, retailer buying cycles, merchandising strategies, inventory planning, promotional planning, and account-level growth levers. Proven track record owning revenue targets, forecasting, account planning, gross margin considerations, and P hands-on technical setup of EDI systems is not required. Excellent relationship management, communication, presentation, and cross-functional collaboration skills with internal teams and external retail partners. Ability to operate with both strategic judgment and executional discipline in a fast-moving, growth-oriented environment. Who You Are A strategic hunter who is energized by unlocking white space, winning new business, and turning opportunity into revenue. A disciplined account operator who understands how to scale within complex retail environments without losing executional rigor. Deeply fluent in the inner workings of major retail accounts, from sell-in to sell-through, promotions, planning, replenishment, and account reviews. Analytical and commercially curious, with the ability to turn publicly available information, retailer data, and account signals into realistic plans and clear recommendations. A strong communicator who can present account strategies, business cases, and performance insights clearly and credibly. A natural relationship builder who earns trust through preparation, responsiveness, follow-through, and long-term thinking. Entrepreneurial, resourceful, and hands-on; excited to help scale a high-potential channel with a beloved brand. Comfortable operating with process and scale, bringing the rigor of larger retail environments and the drive to build something bigger. Retail Expertise You Bring Experience managing or selling into retailers such as Target, Nordstrom, Dick's Sporting Goods, or similar national chains Proven ability to drive growth in large-format, high-volume retail environments Strong intuition for assortment planning, pricing architecture, and merchandising strategy, promotional cadence, and account prioritization at scale Work Location Read Less

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you! The Senior Product Marketing Manager, Discipline Verticals are central figures within Macmillan Learning's marketing organization. This product marketing expert serves as the most trusted expert in developing go-to-market initiatives that reflect a deep understanding of market trends, customer needs, buyers, use cases, and differentiated positioning and messaging. The analytical and creative marketing strategist who will excel in this role demonstrates a track-record of creating and fostering scalable feedback loops that underscore a deep understanding of the needs of target audiences, ensures effective positioning and messaging, and delivers desired revenue and activation results. This role reports directly to the Director of Product Marketing and is responsible for working closely with stakeholders in Product, Learning Science, Field Marketing, Performance Marketing, Brand Experience, and Discipline Strategy Teams to develop strategic plans that provide clear direction for go-to-market strategies for discipline-specific features and solutions, tactical marketing campaigns, communicate the value of products and features, provide a framework for sales strategies, and identify and champion platform strategies based on technology product marketing best practices to address current market and realities and product capabilities in the disciplines they represent. This role does not manages other employees. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization. Major responsibilities include, but are not limited to: Go-to-Market Strategy Develop and lead go-to-market strategies for Macmillan Learning's discipline-specific solutions. Synthesize market and product data to develop strategic marketing plans that inform marketing campaign activities to ensure discipline solutions meet company revenue and activation goals. Lead cross-functional go-to-market teams to inform product development roadmaps, position important new products, features, and capabilities to the market. Build key themes and stories to support product launches and releases. Understand and contribute to product and feature positioning and messaging to clearly differentiate Macmillan Learning's solutions in the discipline markets they cover. Positioning and Messaging Synthesize market insights to create effectively segmented positioning, draft personas, and messaging that brings technical concepts to life through use cases and storytelling. Provide the product information and stories to inform campaign strategies, content marketing asset development, website strategies, webinars, and other demand-gen tactics. Personally develop key positioning and messaging documents, competitive analyses, sales enablement presentations, and data sheets. Voice of the Market Be the central voice for market information from prospects and existing customers that provides clear direction on market segmentation, competitive landscape, differentiators, and opportunities. Create and foster scalable internal feedback loop to understand customer needs, inform product roadmap, ensure message efficacy, and deliver solutions to challenges uncovered. Provide feedback from market research and customer interactions to product management teams. Plan, execute, and synthesize appropriate market research in conjunction with Performance Marketing, LSR, and Product teams. Analyze the adopter-flows and recommend mechanisms for delivering frictionless buyer and onboarding processes and increase adoption and usage. Sales Enablement Partners closely with Field Marketing, product team, and sales manager to create standardized sales tools, training, and insights that reinforce product value that excite existing customers and help win new business. Create and deliver impactful templates for sales presentations, sales battlecards, product positioning guides, product comparison guides, and competitive intelligence, that can be easily customized for specific disciplines while ensuring materials are aligned with marketing strategies and responsive to market needs. Required Qualifications: Bachelor's Degree. Minimum of 2 years product marketing experience (any industry). Strong written and verbal communication skills including the ability to communicate effectively across departments and teams. Team oriented with a positive can-do attitude, experienced working in a cross functional role with highly distributed teams. Ability to analyze and synthesize data to identify and clearly articulate objectives and pathway(s) to implement new objectives. Ability to work independently and create goals and vision in ambiguous or new situations. Ability to quickly identify and respond to market trends. Technically savvy; able to quickly attain deep knowledge of our products, solutions, and industries. Strong presentation skills. Preferred Qualifications: 3-5 years technology product marketing, SAAS experience. Knowledge of PowerBI and Salesforce. Excellent communicator and cross-functional partner, great at building relationships. Experience with AI-supported marketing workflows, tools, and analytics. Product Marketing Alliance certification. Passion for staying on the cutting edge of emerging marketing technologies. Salary Range: $115,000 - $120,000/ year Exemption Status: Exempt Physical Requirements: Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, South Dakota, West Virginia, Wyoming. Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays ( Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more !) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD Read Less

Who we are Help Scout builds software for relationship businesses — companies that earn loyalty through outstanding customer service. We’ve been on this journey since 2011, and today more than 10,000 companies use our platform to support customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. Your impact Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business — and that every interaction, no matter who or what handles it, should feel like it came from someone who cares. That trust took a decade to build. Now it's the foundation for something bigger. Every conversation that flows through Help Scout carries a signal: what a customer needed, how they felt, whether they got it resolved, whether they'll come back. Across 10,000 businesses and millions of conversations, those signals add up to something extraordinary — a real-time view of customer health that most companies are desperate for and very few have. Right now, we do almost nothing with it proactively. That's the opportunity. The Intelligence pillar is how Help Scout transforms from a tool that manages support into a platform that improves a business. Topics. Sentiment. CX Score. Churn risk alerts before a customer walks. This is how support stops being a cost center and starts being a competitive advantage — for our customers, and for us. You'll build the product that makes that case, and closes it. About the Role The Intelligence pillar owns the product layer that turns conversations into insight: Topics (what customers are asking, in aggregate), Sentiment (how they feel, over time), CX Score (a composite health signal per contact and company), and the contact and company profiles that surface all of it. It's a net-new product area for Help Scout — early in adoption, high in strategic weight, and directly tied to our Understand revenue tier. What makes this role hard is also what makes it interesting: Intelligence isn't just a standalone product. It's a cross-pillar primitive — Agent needs its signals, Conversations surfaces its data, and GTM needs a clear story about what it's worth. You'll own all of that: the product, the conversion moment, and the interfaces that make Intelligence useful across the rest of the platform. You'll report to Scott Rocher, our Chief Product Officer. Note: This role is open to US-based applicants only. What You'll Do Own the full product roadmap for the Intelligence pillar: Topics, Sentiment detection, CX Score, and contact/company profiles enriched with conversation data Ship the near-term: get Topics and Sentiment in front of customers fast, with a clear value signal — then use what you learn to sequence what comes next Define the conversion moment: CX Score and churn risk alerts are the features that make a customer want to pay for Understand. You'll own how those land and what they trigger Treat Intelligence as a shared primitive, not a standalone product. Signals from this pillar need to be accessible to the Agent and Conversations pillars — you'll coordinate those interfaces actively Partner with the Gateway and Data teams to ensure the underlying infrastructure can support the aggregates Intelligence depends on, especially as CRM and lifecycle data start flowing in Spend time with customers: support leads, ops managers, and the business owners who care about what support data can tell them Work with GTM on the messaging for Understand — this is a net-new category for Help Scout and the story needs to land clearly What We're Looking For You've built data or analytics products before — you think naturally in aggregates, trends, and signals, not just features You understand what makes an insight actionable vs. merely interesting, and you design toward the former You're data self-sufficient. You pull your own queries, run your own analyses, and use numbers to validate bets and pressure-test direction — you don't wait for someone else to tell you what the data says You have strong monetization instincts around data products. "Conversations analyzed" as a value metric isn't obvious — you can make the case for it internally and design toward it externally You're patient enough to build a foundation correctly and urgent enough not to over-engineer before you've validated what customers actually use You're genuinely fluent with AI tools and treat them as part of your craft — for research synthesis, pattern-matching across customer signals, strategy testing, and rapid prototyping. You have a point of view on where these tools are heading and how they're changing the shape of PM work You collaborate well across teams. Intelligence is a cross-pillar primitive — if you hoard it, it fails. If you design it well, every other pillar gets better You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward You've worked in B2B SaaS and have a feel for what support leaders, ops teams, and business owners care about when they look at data Company values Happy to Help Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. Craft over Convention Our success relies on the quality and craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. Progress not Perfection Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. Own the Outcome Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here . Benefits And Perks Competitive salary and an internal, transparent salary formula based on market data Flexible time off – you choose the holidays and vacations that make sense for you 12 weeks of fully paid parental leave for all new parents, including adoption and foster care A home office stipend to help you get set up and productive A co-working stipend up to $300 a month if you choose to work out of your house A yearly professional development stipend of $1,800 to help you grow in your craft If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. Hiring Guidelines: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion . We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A note on the use of AI in our interview process While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @ helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels. Read Less

About GreyNoise GreyNoise Intelligence is a mission driven security startup focused on helping organizations understand and mitigate risks from Internet scanning and exploitation. GreyNoise provides real-time, verifiable intelligence on all actors scanning the Internet and how some of them are attempting to exploit vulnerabilities on assets connected to corporate networks. The intelligence is highly trusted because it’s generated from a global fleet of thousands of purpose built sensors observing the Internet. Advanced data science techniques and AI are used to process millions of observed events into real-time intelligence for customers. The GreyNoise Global Observation Grid observes and analyzes unique threat data at-scale that no one else can. GreyNoise provides the most actionable threat intelligence against perimeter threats, so that no attack works twice. All US based positions are fully remote within the US, with optional office attendance at our DC area headquarters, unless otherwise specified. Applicants must have US work authorization. Please see the specific job description for all international position locations. The Role We are looking for an Enterprise Regional Sales Manager, specially located in the East Coast or Central Territories (NYM, DMV, Chicago, etc.), to be responsible for owning and exceeding sales targets to drive revenue within Named Accounts and the Broader North American Enterprise Territory. What You Will Do Own your territory: successfully develop your pipeline and go-to-market strategy to secure new GreyNoise customers. Identify upsell opportunities: Strategize with the GreyNoise Customer Experience team to expand existing GreyNoise customer accounts. Have a background with one or more sales methodologies including solution selling, strategic selling and MEDDPICC. Cross-Collaborate: effectively engage with Sales Engineering, Channel, Business Development, Product, Marketing, and Executives to develop your pipeline, meet customer needs, and close new business. Identify in-region events to drive pipeline and participate on behalf of the company at in and out of region conferences and events. Document: utilize the GreyNoise CRM (currently Hubspot) effectively to support accurate and timely deal progression, reporting, and sales forecasting. Manage a variety of sales cycles: you will need to handle simple deals with smaller orgs, while also staying on top of more complex sales cycles with large Enterprise accounts. You will support Sales Engineering to competently guide customers through a successful Proof of Value, maintain timelines, and articulate business value. Strengthen our team: collaborate with and support the entire GreyNoise sales team to exceed our goal(s.) What You Will Bring 7+ years of US Enterprise sales experience - selling threat intelligence and/or adjacent solutions. Existing relationships within a specific sector or region of the North America Enterprise market and a track record of successfully negotiating and selling 6-figure deals into these organizations. Comfort in Enterprise executive relationship management, while also being able to engage with end users and develop them as strong Champions of GreyNoise. A proven sales background of consistent achievement against quota. Excellent presentation, written, and verbal communication skills. Past experience of thriving in a high-velocity tech sales environment. Proven ability to institute a repeatable sales process to drive performance. CRM Knowledge (preferably HubSpot). Previous experience with PLG is a plus. At GreyNoise we embody product led growth which is focused on an end user model that relies on the product itself as the primary driver of customer acquisition and expansion. Familiarity with Enterprise cyber security functions, teams and goals; including SOCs, vulnerability management and threat hunting is a must. Strong storytelling capabilities. Experience in successful forecasting and pipeline management within the CRM. Experience in a high-velocity, start-up SaaS environment. Proven ability to institute a repeatable sales process to drive performance. This position reports to the Head of Enterprise Sales, Americas. Benefits Equity in a high-growth, Series-A startup ‍⚕️ 100% covered health, dental, vision, and life plans for all employees 6️⃣ Competitive 401k employer match of 6%, which is special for a startup. This will be 100% matched and vested from day 1 Flexible paid time off. To encourage time off from work and ensure overall employee health and wellness, GreyNoise strongly recommends each employee to take at least 120 hours of PTO (3 weeks) annually, including at least five consecutive business days Remote-first culture. While we are headquartered in the Washington DC area, we have a distributed workforce -- with the majority of our team working remotely from across the country Equipment budget. Every new employee gets an Apple Mac laptop and a $500 stipend for any equipment accessories. Paid family leave for all employees. We offer 4 months of paid leave (birth or adoption), plus 2 months of optional unpaid leave, so new parents have time to adjust to the new life (and work) schedule Learning Read Less

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2 . Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping. Today, the product management org is six PMs, led by a co-founder who serves as Head of Product. You will Report to our Co-founder / Head of Product, Kapil Kale . PM the Platform team end-to-end. This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it. Work across technical systems. This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems. Manage the team’s product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team. Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems. Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis. Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions. Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings. Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process. Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work. You have 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc). 5+ years of professional software engineering or engineering management experience. Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers. Strong product intuition. You can look at a problem and see the right solution. The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps. Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders. Comfortable making decisions without perfect information and moving work forward without being told to. Genuine empathy for users and teammates. You want to understand their problems. What's cool about the role Competitive pay and equity. Base salary for this role: $250,000 to $325,000. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our public handbook . Read Less

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2 . Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping. Today, the product management org is six PMs, led by a co-founder who serves as Head of Product. You will Report to our Co-founder / Head of Product, Kapil Kale . PM the Platform team end-to-end. This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it. Work across technical systems. This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems. Manage the team’s product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team. Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems. Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis. Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions. Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings. Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process. Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work. You have 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc). 5+ years of professional software engineering or engineering management experience. Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers. Strong product intuition. You can look at a problem and see the right solution. The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps. Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders. Comfortable making decisions without perfect information and moving work forward without being told to. Genuine empathy for users and teammates. You want to understand their problems. What's cool about the role Competitive pay and equity. Base salary for this role: $250,000 to $325,000. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our public handbook . Read Less

About Chamber Cardiovascular disease remains the leading cause of death in America. At Chamber, we’re rebuilding the system for cardiology, creating a world where outcomes, not volume, define success. We partner with independent cardiologists to help them lead population health efforts in their communities, equipping them with technology, data, and operational tools that turn complex insights into better care for patients. Our model blends clinical expertise, thoughtful design, and a modern operating platform that supports physicians, patients, and payers alike. We believe innovation and empathy go hand in hand, and by combining cutting-edge AI tools with a relentless focus on human care, we can transform heart health at scale. Role Overview We’re looking for a Senior Product Manager to own the experiences that shape how patients and care teams interact with Chamber across the cardiovascular care journey. This is a deeply operational, systems-oriented role spanning patient engagement, care management, messaging, tasks, care plans, outreach, enrollment, and AI-assisted coordination — turning messy, real-world workflows into tools that are genuinely useful for the people delivering and receiving care. You’ll sit close to clinicians, care coordinators, and operations leaders, and partner daily with engineering, data, and design. You’ll have a real seat at the table as Chamber builds out its care delivery platform. The best fit is someone energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity. The best fit here is someone who’s energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity. Key Responsibilities • Own major areas of Chamber’s patient and care team experience roadmap, from discovery through rollout and iteration. • Partner with clinicians, care coordinators, and operations leaders to understand workflow pain points and constraints up close. • Design and improve onboarding, enrollment, outreach, care plan, and longitudinal engagement experiences for cardiovascular patients. • Build tools that help care teams prioritize work, reduce administrative load, and intervene earlier for high-risk patients. • Translate clinical and operational complexity into clear requirements and practical user experiences. • Work closely with engineering and data to operationalize clinical signals, tasking logic, automation, and AI-assisted workflows. • Balance near-term delivery with longer-term platform thinking, drawing on both quantitative and qualitative inputs. What Success Looks Like In your first 90 days You’ve built trust with clinical, operations, engineering, and product partners, and you understand our care model, current tooling, roadmap, constraints, and the workflow gaps that matter most. You own a clear roadmap for care experience and engagement, you’ve raised the quality of product requirements and tightened prioritization, and you’ve shipped at least one meaningful workflow or experience improvement. By six months You’re independently driving a major product surface or workflow area — care team worklists, task management, patient engagement, care plans, messaging, or post-discharge workflows. Fewer decisions bottleneck on leadership, you’ve built a strong execution rhythm with engineering, handoffs with operations and clinical are clearer, and you’re seeing measurable gains in workflow adoption, task completion, engagement rates, or operating efficiency. By twelve months You’re the clear product owner for Chamber’s care experience and engagement layer. You’ve shipped durable platform capabilities, not just one-off fixes, and helped turn our care model into a scalable operating system for clinical teams — with stronger orchestration, patient engagement, automation, and visibility into what’s happening across populations. Requirements • 5+ years of product management experience in healthcare technology, care delivery, or value-based care. • A track record building workflow-heavy products used by operational or clinical teams. • Strong systems thinking — you can map complex, multi-stakeholder processes and find the right leverage points. • Comfort driving cross-functional initiatives in ambiguous, fast-moving environments. • Confidence working with engineers and data teams on technically complex products. • Sharp product instincts paired with a pragmatic, execution-first mindset. • A bias toward real-world usability — you sweat the operational details because small workflow improvements compound quickly in healthcare. • Excellent written and verbal communication; you build trust with technical and non-technical partners alike. Nice to haves • Familiarity with healthcare interoperability, claims, or clinical data workflows. • Experience with AI-enabled workflows, automation, or operational intelligence tooling. • Comfort with analytics, SQL, or operational metrics. • Early-stage or high-growth startup experience. Chamber Values Our values guide how we lead, collaborate, and care: • Low Ego: We stay grounded, curious, and open to feedback. • Empathy: We build trust through compassion and thoughtful communication. • Courage: We take action, think critically, and challenge ideas respectfully. • Ownership: We follow through with integrity and hold ourselves to high standards. • Grit: We push through ambiguity, move with urgency, and solve problems with horsepower and heart. Location Remote within the United States with the ability to work ET or CT hours. You must be legally authorized to work in the US as we can’t sponsor visas at this time. Periodic travel to Chamber offices, partner practices, or team offsites may be required. Read Less

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2 . Tremendous is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. About the role We’re looking for a Senior PM to join our Platform team. This team owns infrastructure, security, and internal tooling that keeps every other team shipping. Today, the product management org is six PMs, led by a co-founder who serves as Head of Product. You will Report to our Co-founder / Head of Product, Kapil Kale . PM the Platform team end-to-end. This team is responsible for security issues, AI infrastructure, security improvements, data / compliance, and technical upgrades, and you’ll be involved in all of it. Work across technical systems. This is a highly technical product area that requires close collaboration with engineers and comfort discussing architecture, tradeoffs, implementation details, and complex technical problems. Manage the team’s product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team. Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems. Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis. Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions. Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings. Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process. Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work. You have 4+ years of PM experience on a platform team (infrastructure, platform, security, search, data, etc). 5+ years of professional software engineering or engineering management experience. Exceptional technical fluency and problem-solving ability. You're comfortable discussing and solving complex technical problems with engineers. Strong product intuition. You can look at a problem and see the right solution. The ability to take a long-term strategy and a big feature backlog and translate that into roadmaps. Outstanding written and verbal communication skills. We’re a documentation-first culture, and this role requires communicating effectively with senior stakeholders. Comfortable making decisions without perfect information and moving work forward without being told to. Genuine empathy for users and teammates. You want to understand their problems. What's cool about the role Competitive pay and equity. Base salary for this role: $250,000 to $325,000. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our public handbook . Read Less

Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here Job Description The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in an established territory, representing our Larson, Therma-Tru, and Fiberon brands. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full product portfolio. The ideal candidate will have 1+ years of sales experience within millwork, windows, and/or doors, be able to easily build long-lasting relationships with store-level and district staff at Home Depot and Lowe's, execute product training to retail staff, and implement key sales initiative to meet and exceed sales goals. You will be highly motivated with multi-tasking skills, strong communication, organization, and analytical skills. This is a field role and requires regular daily travel. Recent college graduates are encouraged to apply. Location: This position is eligible for a remote schedule based in the Seattle, WA area. The territory covers the states of Washington, Oregon, plus some stores in Idaho. We expect about 25% - 40% overnight travel. Salary: $55,000 - $71,000/year + bonus based on your territory performance What you will be doing: Grow top-line sales within assigned territory across several product lines. Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities. Develop and execute effective sales training programs with a focus on brand differentiators and premium sales growth. Take ownership of the territory assigned by building relationships with the key store sales associates and Management. Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing. Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events.” Drive R Read Less

Position Summary : At TCL North America, innovation powers every product we create-including our rapidly expanding HVAC solutions. As a global leader in consumer technology, we are growing our presence in the North American HVAC market with a focus on energy efficiency, smart connectivity, and exceptional performance. TCL fosters a dynamic and collaborative environment where team members can thrive, contribute meaningfully, and help shape the future of indoor comfort and climate control. Join us and be part of building the next generation of HVAC innovation. We are seeking an experienced Residential AC Product Development Manager to lead product development strategy and execution for our residential category, including room air conditioners, dehumidifier, and portable AC products. This role will work cross-functionally to develop customer-centric products, ensure regulatory compliance, and drive competitive differentiation in the market. Responsibilities include, but are not limited to: Product Strategy Read Less

Senior Product Manager, Clinical Genomics Engineering Natera offers genetic risk assessment and diagnostic tests to patients through medical providers. The Clinical Genomics Engineering organization builds software that supports complex, regulated workflows spanning tertiary analysis workflows including variant interpretation, clinical review, and reporting. As Natera scales across Women’s Health, Oncology, and Organ Health, delivering cohesive, reliable, and compliant software experiences is foundational to clinical quality and commercial success. Natera is seeking a Senior Product Manager to define and drive strategy for core components of the Results, Interpretation, and Reporting (RIR) platform. This role is responsible for shaping scalable, compliant, and cohesive clinical software systems that support complex genomics workflows across multiple business units. The Lead PM will operate as a platform-level owner, ensuring long-term architectural soundness, regulatory robustness, and measurable clinical and operational outcomes. Initial Focus and Scope Evolution The Senior Product Manager will lead cross-functional alignment across engineering, clinical, quality, and downstream systems to ensure RIR components operate as a cohesive, scalable platform. This role will identify systemic gaps, resolve cross-team tradeoffs, and drive architectural and workflow decisions that support long-term growth and regulatory compliance. This role will initially own one or more RIR software components or initiatives, with responsibility for defining long-term strategy, aligning cross-component workflows, and ensuring scalable architecture across user-facing applications, data contracts, and backend services. The Lead PM will drive strategic investment decisions, establish standards for usability and reliability, and ensure systems meet evolving clinical, operational, and regulatory requirements. As business needs evolve, this role will expand to influence and coordinate across multiple RIR components, driving cohesive workflow design, shared data standards, and platform-level scalability across Women’s Health, Oncology, and Organ Health. Primary Responsibilities Define and drive multi-year product strategy and roadmap across one or more RIR components, ensuring alignment to clinical quality, regulatory requirements, and commercial scale objectives Influence platform-level technical direction in partnership with engineering leadership Partner closely with software engineering, bioinformatics, clinical domain experts, quality, regulatory, and other product teams Translate business, clinical, and operational needs into clear, actionable product requirements Define and evolve end-to-end user workflows, including UI/UX requirements and supporting backend functionality Drive cross-team alignment on shared data contracts and workflow standards Mentor and raise the bar for product management within the RIR organization Own measurable improvements in clinical workflow efficiency, reliability, and operational scalability Establish prioritization frameworks that balance regulatory risk, clinical impact, technical scalability, and business outcomes across RIR investments. Develop and track quantitative metrics related to usability, performance, reliability, and adoption Lead delivery teams with clear strategic direction, ensuring requirements reflect long-term platform goals, validation readiness, and system interoperability. Proactively identify systemic risks, architectural constraints, and workflow inefficiencies that may limit scale or regulatory robustness, and lead cross-functional initiatives to resolve them Partner with Quality and Regulatory leadership to shape validation strategy, risk classification, traceability, and audit readiness for RIR software systems. Create clear, data-driven written proposals and presentations to support stakeholder alignment and decision-making Act as a subject matter expert for owned components, supporting design, testing, validation, rollout, and ongoing use Qualifications Bachelor’s degree in life sciences, engineering, computer science, statistics, or equivalent experience 5+ years of experience in software product management, including ownership of complex, multi-team or platform-level initiatives 5+ years experience working on production software in healthcare, clinical genomics, or other regulated lifesciences domains, with demonstrated impact on validation, compliance, and system scalability Demonstrated experience influencing engineering architecture and long-term technical investment decisions Proven ability to drive alignment across highly matrixed organizations without direct authority Track record of independently operating in ambiguous environments and establishing product direction Preferred Experience with clinical genomics and variant processing and interpretation workflows Experience owning user-facing applications, tools, or operational software Familiarity working with backend services, APIs, or data-driven systems Knowledge, Skills, and Abilities Ability to operate effectively at both tactical and strategic levels, connecting detailed execution to broader platform vision. Strong analytical skills with attention to quality, reliability, and user outcomes Leads technical design discussions and critically evaluates architectural tradeoffs to ensure scalability, reliability, and regulatory integrity Proven ability to influence without authority and drive alignment across teams Clear, concise written and verbal communication skills across technical and non-technical audiences Ability to manage multiple initiatives in a fast-paced, regulated environment Familiarity with Next Generation Sequencing concepts is beneficial The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years Read Less

Description Keeper Security is hiring an experienced and execution-oriented Manager of NorAm Mid-Market Sales to lead a team of high producing inside sales representatives. This is a 100% remote position from select locations in the U.S. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for overseeing day-to-day sales activities, inspiring achievement of sales targets, and ensuring our sales processes are optimized to drive growth. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com . About the Role The Manager of North America Mid-Market Sales will report to the CRO, playing a pivotal role in leading and coaching a performance driven team of mid-market Sales Representatives for Keeper. At Keeper, our channel is a core growth engine and we’re looking for sellers who know how to maximize it. Top candidates for this role will have experience working hand-in-hand with VARs, distributors, and reseller partners to co-sell, co-market, and close. You know the difference between an activated partner and a logo on a slide deck, and you know how to build the former. Responsibilities Lead and manage a team of mid-market sales representatives focused on actioning and converting leads, and driving revenue growth Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategize for success Oversee the sales pipeline to ensure a steady flow of qualified opportunities, guiding reps through the sales cycle from initial lead to close Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimize sales conversations and outcomes Leverage channel partnerships (VARs, distributors, and resellers) to drive pipeline generation, accelerate deal cycles, and increase win rates through effective co-selling strategies Coach and enable sales representatives on how to effectively engage, activate, and collaborate with channel partners to maximize revenue opportunities Partner closely with Channel Sales teams to align on territory strategy, partner engagement, and joint go-to-market initiatives Identify opportunities to expand and deepen partner relationships, ensuring consistent contribution to pipeline and revenue growth Analyze sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging Continuously refine and optimize sales processes and tools to improve efficiency and effectiveness Maintain a deep understanding of Keeper’s product offerings, customer needs, and market dynamics Drive a high-energy, positive sales culture that motivates the team to perform at their best Ability to travel to and from customer meetings (locally and nationally) explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com Read Less

Full-time Description The Customer Success Manager (CSM) for Provider Data Management (PDM) is responsible for driving the successful adoption, satisfaction, retention, and expansion of Leap Orbit's provider data products, primarily our flagship platform, Convergent. At Leap Orbit, "We turn health data into public good." Guided by this mission, this role serves as the trusted advisor and primary point of contact for our enterprise payer, health plan, and Health Information Exchange (HIE) customers. The individual will work directly for the Director, Head of Product. This role will collaborate closely with cross-functional teams comprised of customers, internal staff, third-party consultants, technology suppliers, and member/participant staff and vendors to achieve Leap Orbit deliverables. They will ensure that Leap Orbit customers receive a best-in-class experience rooted in data quality, accurate provider directories, and a relentless pursuit of interoperability to drive efficiency, quality, and trust. This position is also expected to support the overall operation of Leap Orbit when needed. Certain tasks may be asked that do not fall into the essential functions of this job. This role offers the flexibility of working from home within the United States (ideally based in Maryland), with the strict requirement that the individual must work East Coast hours. There will be opportunities to attend conferences, trainings, and meetings with key stakeholders as required. Essential Functions Own, manage, and nurture the customer relationship for a portfolio of Leap Orbit's PDM (Convergent) customers, ensuring long-term partnerships, high customer satisfaction, and contract retention. Guide customers through the onboarding and implementation lifecycle post-sale, collaborating with technical implementation engineers and customer teams to ensure on-time, high-value product launches. Gather and synthesize customer requirements, validate assumptions, and collaborate with Product Management and Engineering teams to incorporate feedback into the product roadmap. Lead regular business reviews and status meetings with customer stakeholders to demonstrate product value, review adoption metrics, and align Convergent's capabilities with customer strategic goals. Serve as a domain expert on provider directory regulations, including CMS Interoperability and Patient Access rules, helping customers achieve regulatory compliance and directory accuracy. Monitor customer health scores, contract renewal dates, and utilization metrics; proactively identify at-risk accounts and execute mitigation plans. Partner with Sales and Account Management to identify expansion, up-sell, and professional services opportunities within the existing customer base to drive net revenue retention. Practice humble, ruthless, and constant reprioritization of customer needs and support escalations, ensuring resources are focused on the highest-impact resolutions. Guide customers through system updates, API integrations (including FHIR-based endpoints), and portal configurations, ensuring uninterrupted access to their provider directories. Create and maintain customer-facing onboarding documentation, training materials, and FAQs to facilitate self-service adoption and minimize support ticket volumes. Complies with company policies, procedures, and security regulations (including HIPAA safeguards as a Business Associate). Attend routine team and status meetings. Must work East Coast hours to align with East Coast customers and headquarters operations. If not local, ability to travel to HQ (Columbia, Maryland) or customer sites on a quarterly basis to participate in planning sessions, stakeholder meetings, and team collaboration events. Performs other related duties to support overall customer success and company operations. Requirements Behavioral and Technical Competencies Excellent in time management with the ability to manage multiple customer workstreams. Self-motivated and proactive with a strong sense of ownership. Deep understanding of healthcare data environments, particularly provider data workflows, credentialing, directory maintenance, and health plan operations. Ability to maintain confidentiality and integrity. Ability to confidently work independently and make sound customer success decisions. Ability to be flexible and communicate effectively with team members and customers across multiple time zones. Ability to interact professionally and comfortably with individuals at all levels and fields, from data analysts to C-suite executives. Strong analytical and technical literacy, with the ability to translate data into actionable product insights and comfortably discuss APIs, data integrations, and file transfer protocols (SFTP, JSON, CSV). Ability to become proficient with Company technology. Physical Demands This is a sedentary role which may sit or use a computer for long periods of time. Finger dexterity needed for keyboarding. Extended periods of time reading/viewing computer screens. Required Education and Experience Demonstrated experience in delivering technology solutions or managing customer success in healthcare. Bachelor's Degree or related work experience. Minimum of (3) years' experience as a Customer Success Manager, Implementation Manager, or equivalent customer-facing role in a healthcare technology, health insurance, or payer setting, or equivalent combined background. Effective verbal, written, and interpersonal communication skills with a polished professional presence. Ability to work independently with minimal supervision and within tight deadlines. Proven experience supporting enterprise-grade SaaS products with health plan, payer, or Health Information Exchange (HIE) clients. Exceptional experience with customer and stakeholder engagement in written and verbal communication. Proven ability to communicate effectively with customers and development teams at various levels. Solid understanding of healthcare provider data challenges (directory accuracy, directory maintenance, NPI registries, credentialing, and validation). Demonstrated experience meeting deadlines and delivering incremental product value. Experience in adapting to an innovative and evolving organization and changes in priority. Highly proficient in Microsoft Office Suite including Outlook, Excel, Word, OneNote, SharePoint, and Teams. Must be legally authorized to work in the United States. Preferred Education and Experience Demonstrated professional experience working as a Product Owner, Technical Product Manager, or Business Analyst within a healthcare payer, health plan, or healthcare technology company. Direct experience working at or partnering with major US Health Plans, Medicaid Managed Care Organizations (MCOs), or regional Health Information Exchanges (HIEs) (e.g., Connie). Functional knowledge of healthcare interoperability standards, particularly HL7 v2, v3, and HL7 FHIR APIs for provider directories. Professional Customer Success Certification (e.g., SuccessHACKER) or Certified Scrum Product Owner (CSPO) / Agile Scrum certification. Functional knowledge of product management, customer success, and project management tools (e.g., Jira/Confluence, Aha!, Productboard, or similar). Experience working with distributed or remote teams across U.S. time zones. Leap Orbit Benefits: Medical, Dental, Vision, Disability, Life, Paid Time Off, EAP, 401K Compensation : $125K - $155K,(comp is based on experience and qualifications), Bonus potential Why Leap Orbit? At Leap Orbit, we're transforming healthcare through innovative technology that improves the lives of patients and the professionals who care for them. We believe the best ideas come from talented people who are passionate about solving meaningful challenges in a collaborative, forward-thinking environment. As a member of our team, you'll have the opportunity to work on cutting-edge technology, collaborate with highly skilled professionals, and make a tangible impact on products that are shaping the future of healthcare. We foster a culture of innovation, continuous learning, mutual respect, and accountability, and where every team member is empowered to contribute ideas and grow professionally. If you're looking for more than just a job, if you want to be part of a company where your work matters, your voice is heard, and your career can thrive, then we'd love to meet you. Applicants are expected to complete all live virtual interviews independently and without the use of artificial intelligence tools, automated response generators, or third-party assistance unless expressly authorized in advance by Leap Orbit. This requirement is intended to ensure a fair and consistent interview process and to accurately assess each candidate’s qualifications, communication skills, and experience. Leap Orbit is committed to providing reasonable accommodations throughout the recruitment and interview process in accordance with applicable human rights and accessibility legislation. Candidates requiring an accommodation for any stage of the hiring process are encouraged to notify the Company in advance so appropriate arrangements can be made. Equal Opportunity Employer Leap Orbit participates in E-Verify Salary Description Salary, Exempt + Bonus potential Read Less

Senior Product Manager — Candidate we're a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of "Startup of the Year" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. Our work spans two business lines: Clasp Talent helps healthcare employers attract and retain critical talent by connecting them with diverse candidates and using student loan repayment as a powerful recruiting and retention tool. We meaningfully connect employers, educational institutions, and learners to drive mutual benefit. Clasp Finance equips colleges and universities with lending technology to launch and operate their own private student loan programs, enabling schools to step in and support their students directly with financial aid. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. What We Need Clasp is looking for a Senior Product Manager to own the candidate and recruiter experience within Clasp Talent — the end-to-end product that helps healthcare students find jobs with student loan repayment and gives employers the platform they trust to build long-term clinical pipelines. You will own a two-sided product. On the candidate side, you will drive activation, conversion, and retention across the applicant journey — from a candidate's first discovery of Clasp through onboarding, application, and offer signing. On the employer side, you will own the platform that healthcare employers rely on every day to source candidates, move them through pipelines, and build the talent pipelines that solve their hardest staffing challenges. Both sides are critical. Candidates are the users whose experience defines the product; employers are the customers whose trust drives the business. The Senior Product Manager in this role will care deeply about funnel mechanics and activation while building the platform depth that makes employer teams' daily work better. You will report to the Director of Product, who oversees product across Clasp Talent and Clasp Finance. You will partner closely with leaders in marketing, partner success, design, and engineering, as well as your product teammate who owns the experience that begins after a candidate signs an offer. What You'll Do Own the Candidate Funnel: Drive activation, conversion, and retention across the entire applicant journey — discovery, account creation, profile completion, application, interview, and offer signing. Set funnel metrics, instrument what matters, and run the experiments that move the needle. Own the Employer Platform: Own the platform experience that healthcare employers use to source, screen, and place candidates. Recruiters log in every day and their workflow efficiency directly impacts our business. Build the Network Effect: Identify and ship the features that make each new student more likely to fulfill a commitment to an open role and each new employer more valuable to students. Deeply Understand Your Users: Spend real time with healthcare students and the recruiters who hire them. Learn what students actually want from their careers and what they fear about the job search. Watch recruiters work and understand the pressures they're under to fill critical roles. Build from what you hear, not from what you assume. Partner with Marketing: Work closely with student marketing on top-of-funnel performance — landing pages, conversion paths, channel-specific experiences — and own how acquisition handoffs into product. We believe the line between marketing and product should feel seamless. Collaborate with Partner Success: Work closely with partner success to understand how employers actually use the platform, where they get stuck, and what they need to be successful. Translate employer feedback into product investment. Run a Disciplined Experimentation Program: Help mature the testing, instrumentation, and analysis practices that allow the team to learn fast and make informed decisions. Bring rigor to how the team measures success. Champion the Candidate Experience: Represent the candidate's voice in every product decision. Healthcare students deciding whether to commit to an employer are making a meaningful career and financial decision; the experience should reflect that gravity while removing every unnecessary friction. What You'll Need Experience: 4+ years in product management, with significant time spent on consumer growth, onboarding, activation, and/or two-sided marketplace products. You have shipped work that materially moved a funnel or an activation curve. Growth Pattern Recognition: You understand funnel mechanics, conversion optimization, experimentation, and instrumentation. You can look at a flow and identify where users drop off, why, and what to test. You have run real experimentation programs, not just one-off A/B tests. Two-Sided Product Sensibility: You have either worked on a marketplace or platform with two distinct user types, or you have a strong instinct for how to balance competing needs across them. You understand that the user and the customer are not always the same person. Customer Obsession: You have a track record of getting close to your users — talking to them directly, sitting alongside them as they use your product, and translating that contact into product decisions. You build for real people, not personas in a deck. Engineering Partnership: You have deep experience partnering with engineering teams. You collaborate with engineers on trade-offs and planning rather than throwing requirements over the wall. Data Fluency: You are comfortable with funnel analytics, cohort analysis, and experiment design. You can work with data teams to define the right metrics and hold yourself accountable to them. Cross-Functional Leadership: You partner naturally with marketing, customer success, design, engineering, and analytics. You can align stakeholders with different incentives around shared product goals. Communication Skills: Strong verbal and written communication, with the ability to explain complex ideas to both technical and non-technical stakeholders, including executive leadership and external partners. Healthcare experience is not required but is a nice-to-have. What We Give In Return Competitive cash and equity compensation Health benefits (health, dental, Read Less

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list , and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. CertifID is seeking an accomplished Senior Customer Success Manager (CSM). As Senior CSM, you are responsible for a blended portfolio of enterprise and mid-market customers, who you will support through the complete post-sale lifecycle. The more our customers adopt our solutions, the safer their businesses and the industry are against wire fraud; however, security has inherent friction and our customers’ businesses are well-established in their operating rhythms. Your challenge is clear: help your customers see clearly that the value of our solutions is worth the change, and guide them proactively through that change-management. Responsibilities Own and manage a large portfolio of customers who range in size and complexity. Coordinate and lead all onboarding, business reviews, and establish cadence meetings across base to evaluate and review performance, align with customer priorities, drive adoption, and locate new opportunities to promote usage and adoption Leverage both customer live touchpoints and data to identify risks, managing and mitigating that risk proactively, as well as escalating quickly and effectively to internal teams for support Identify issues that impact customers and/or challenges in the business and provide thought leadership in finding a customer solution, recommendations to streamline existing processes and/or identify strong workarounds Identify expansion and upsell opportunities and partner with Account Management team to execute successful revenue growth and seamless renewals Serve as a subject matter expert on CertifID's products, providing strategic guidance and customer support. Meet or exceed retention goals and KPIs as established in our OKR process across your assigned portfolio by applying structured problem-solving and strategic guidance. Engage in and occasionally lead cross-functional work that enhances customer experience, informs roadmap priorities, and improves internal collaboration. Requirements 7+ years of experience in customer success Demonstrated proficiency and aptitude for leveraging CSPs and CRMs, Gainsight, Salesforce, etc. Demonstrated ability to establish strong relationships and trust with multiple customer stakeholders and business units, multithreading and establishing champions and advocates, including executives and C-Suite Proficiency in basic project management skills and approaches as they relate to customer-success work. Demonstrated strength of organizational skills with the ability to manage time and resources effectively across multiple projects simultaneously and set proper expectations. Exceptional communication and presentation skills, both verbal and writtenProficiency in leveraging AI appropriately to accelerate and improve your own organizational and project-management processes Demonstrated ability to leverage customer data/analytics in support of tracking customer health, progress, and preparing customer-facing usage reporting Is willing to travel (up to ~25%) for customer meetings, industry events, and team meetings, and be willing to be on frequent video calls with customers and internal teams across all US time zones Familiarity with the title industry a plus, but not required Benefits Flexible vacation 12 company-paid holidays 10 paid sick days No work on your birthday Health, dental, and vision Insurance (including a $0 option) 401(k) with matching, and no waiting period Equity Life insurance Generous parental paid leave Wellness reimbursement of $300/year Remote worker reimbursement of $300/year Professional development reimbursement Competitive pay An award-winning culture Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less

Description Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 500 companies. To learn more, visit https://www.iboss.com/. Job Description The Territory Sales Manager will take ownership of an assigned territory targeting small and mid-market organizations in the healthcare, finance, energy, insurance and public sector verticals and drive revenue through new customer acquisition by mastering iboss messaging and portfolio of network security services. Their strategy will focus on net new logo opportunities that build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Responsibilities Drive revenue through new customer acquisition by mastering iboss messaging and effectively presenting iboss portfolio of network security services Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level Creating demand by uncovering business problems and matching them to our solution Uncovering business initiatives and pain points to map back our solutions across multiple lines of business Building credibility and trust while influencing buying decisions Generating pipeline that leads to closed revenue and quota attainment Work with cross-functional internal teams: Sales Engineering, Legal, Product Management, Security, Read Less