Job DescriptionJob Description

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Room Attendant opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

Location: 1 Center St, Folly Beach, SC 29439

Salary: $20.00 per hour with annual bonus opportunities

Benefits:

A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

POSITION SUMMARY:

Room Attendants are responsible for cleaning and servicing guest rooms in a timely manner. They ensure that all rooms are up to cleanliness standards. Reporting any maintenance issues as well as handling guests requests or complaints. Cleaning/organizing housekeeping carts, corridors, and storage closets daily.

MAIN DUTIES AND RESPONSIBILITIES:

Must be able to work weekends and holidaysArrive on time with a positive attitudeStock housekeeping cart before and after with guest room suppliesClean bathroom and bedroomsInspect mattress pads, pillows and bedskirts.Make beds and change linensClean refrigeratorClean/sanitize room furniture: coffee maker, telephone etc.Report any maintenance issuesSweep and mop guest rooms

SUPERVISORY RESPONSIBILITIES:

None

JOB REQUIREMENTS:

Education: High School diploma or GED preferred

Experience: One or two years of housekeeping experience is preferred but not required.

Skills:

Ability to communicate in English with guests, co-workers and management to their understanding.Ability to clean 15/16 rooms per shift.Ability to perform assigned tasks with attention to detail, essential speed and accuracy.Ability to clean a check out within 30-35 minutesAbility to clean a stayover in 20-25 minutes.Teamwork and leadership.

WORKING CONDITIONS:

Equipment to Be Used: Cart, broom, dustpan, Swiffer mop, toilet brush, squeegee, & other cleaning supplies.

Physical & Mental Requirements:

Able to stand for long periods of timeAble to walk for extended periods of timeAble to squat, push and pull at least 20 lbs.

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP

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Job DescriptionJob Description

Position Overview:

Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

Bolongo Bay Beach Resort is seeking a Front Desk / Reservation Sales Agent to be the first point of contact for our guests, delivering exceptional customer service and ensuring a smooth check-in and check-out experience. This position will cover the Front Desk for lunch hours and to assist with check-ins, and then transition to Reservations to cover phones until 9pm.

Key Responsibilities at Front Desk:

Greet guests warmly and provide a welcoming experience.Handle the check-in and check-out process efficiently, including room assignments and payment processing.Ensure accuracy in guest records, billing, and special requests.Respond to guest inquiries, requests, and concerns promptly and professionally.Provide information about hotel amenities, services, and local attractions.Handle guest complaints with patience and professionalism, escalating issues when necessary.Manage room reservations and availability using the hotel’s booking system.Answer phone calls and emails in a courteous and timely manner.Maintain a clean and organized front desk area.Process payments, deposits, and refunds securely and accurately.Handle cash and credit card transactions following company policies.Work closely with housekeeping, maintenance, and management to meet guest needs.Assist in special requests, including arranging transportation or additional services

Key Responsibilities at Reservations:

Consistently offer professional, friendly and engaging serviceAnswer telephone and email inquiries in a timely manner Determine Guest’s needs and quote the appropriate room and rate as per their needsAssist Guests regarding hotel facilities in an informative and helpful wayBook reservations with accurate information to ensure we exceed Guest’s expectationsMake sure all guests are charged required deposits and final payments when dueBook and enter room reservation requests in our Property Management System, Maestro and send guest confirmationsUnderstand NET rates offered to wholesalers and OTA’s and make sure their reservations are booked at correct ratesEnsure knowledge of all Bolongo Bay Beach Resort facilities, and different services and hours of operation in order to respond confidently and effectively to inquiriesEnsure revenue is maximized by up-selling guest rooms and recommending hotel facilities

Qualifications & Skills:

Experience: Prior experience in hospitality, or customer service preferred but not required.Technical Skills: Proficiency with hotel reservation systems (PMS), Microsoft Office, and basic computer skills.Customer Service: Strong communication, problem-solving, and interpersonal skills.Organization & Multitasking: Ability to manage multiple tasks efficiently in a fast-paced environment.Flexibility: Availability to work varied shifts, including nights, weekends, and holidays.Professional Appearance: Always maintain a neat and professional uniform look.Team Work: Promote and practice Bolongo values of teamwork, mutual respect, integrity and empowerment among all co-workers

Company Benefits:

Medical Coverage (medical, dental, vision)Life Insurance Paid Time Off (vacation, bereavement, and holidays).401K MatchHotel DiscountsMeal DiscountsTuition Reimbursement Read Less

Job DescriptionJob Description

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Pier 101 Restaurant & Bar

Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach!

WHO WE ARE LOOKING FOR:

An individual to make a positive first impression of the establishment's friendliness, excellent service and high standards.

JOB TITLE: HOST

DEPARTMENT: FOOD AND BEVERAGE

LOCATION: PIER 101

REPORTS TO: GENERAL MANAGER, LEAD HOST

POSITION SUMMARY:

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

MAIN DUTIES AND RESPONSIBILITIES:

Welcome guests in a warm and friendly manner.

Be aware of their dining needs.

Seat guests and coordinate the seating chart.

Monitor restaurant activity to determine seating and dining flow.

Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Sell retail.

SUPERVISORY RESPONSIBILITIES:

None.

JOB REQUIREMENTS:

Education: High School Diploma or GED

Experience: No experience required

Skills:

Customer service.

People skills.

Professionalism.

High energy.

Multitasking ability.

Thoroughness.

Planning.

Basic math.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Resy, POS System

Physical & Mental Requirements:

Must be able to lift 25+ lbs.

Must be able to support yourself throughout a complete shift without any assistance.

Work Environment:

Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.

They must maintain a neat appearance and always be courteous to guests.

LOCATION: 1 Center Street, Folly Beach, SC

RATE OF PAY: $15/hour

BENEFITS:

A culture that values passion, individuality, and fun!

Opportunities for internal growth and development

Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

Referral program

Employee Assistance Program

Discounts at all Avocet-owned hotels & restaurants

EOE / DFWP

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Job DescriptionJob Description

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Pinky's on the Beach:

Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

JOB TITLE: Hostess or Host

MUST BE AVAILABLE MONDAY-FRIDAY FROM 10 AM-5 PM

DEPARTMENT: Pinky’s on the Beach

LOCATION: TIDES Hotel

REPORTS TO: Pinky's General Manager

POSITION SUMMARY:

Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

MAIN DUTIES AND RESPONSIBILITIES:

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists

Manage reservations and seating chart

Escort customers to assigned dining or bar areas

Provide food and beverage menus

Greet customers upon their departure

Coordinate with wait staff about available seating options

Maintain a clean reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customers’ queries

Assist wait staff as needed

Take carry out orders and collect payments

SUPERVISORY RESPONSIBILITIES:

NONE.

JOB REQUIREMENTS:

Education: High School Diploma or GED

Experience: 1-2 years hosting/customer service experience, preferred.

Skills:

Ability to communicate fluently in English with hotel/restaurant guests and employees.

Ability to provide friendly, efficient and courteous service to guests.

Ability to work under pressure, be organized, self-motivated and work well with others.

Strong positive attitude and ability to initiate light conversation with guests.

Knowledge of hotel property and operating hours.

Customer focus and drive to deliver optimal employee and customer satisfaction.

Must have the ability to multi-task and perform well under stressful circumstances.

Ability to handle money and operate a point-of-sale system

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: point of sale system; reservations system

Physical & Mental Requirements:

Must be able to lift 50lbs;

Ability to bend, kneel, squat;

Ability to stand/walk for an 8 hour shift

Work Environment:

High guest interaction

Fast paced; high volume

Subject to extreme weather conditions including high heat, rain, wind, etc.

LOCATION: Your hotel’s physical address

SALARY: $15 per hour with annual bonus opportunities

BENEFITS:

A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition assistance discount programsReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurants

EOE / DFWP

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Job DescriptionJob DescriptionAbout Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

The Role

Join our Hillsboro Beach Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team.

About the Team

Be a part of our Hillsboro Beach Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

Day in the life of a Kasa Hospitality Associate

Guest Experience

Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests.Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at [Name].

Operational Responsibilities

Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards.Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams.Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges.

Communication and Collaboration

Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved.Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities.ExperienceHospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required.Guest Service Skills: At least 1 year of experience in guest service roles.Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms.Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays.Transportation: Access to reliable transportation.Physical Capability: Comfortable with lifting items weighing up to 50 pounds.Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations.Plus if...You pride yourself on your communication and organizational skillsIn one year, you will succeed at Kasa by having:Established yourself as a top operations performer by consecutively reaching monthly quality goalsSet a high bar for quality standards and guest satisfaction within your marketBecome an invaluable resource to our team, beyond your knowledge of property operationsSupported critical cross-departmental Kasa projectsCurious about the Kasa experience? Save 15% when you book on kasa.com

Benefits

Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

The Pay: The starting base pay range for this role is between $17.00 and $19.00 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.

Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.

Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

Who We Are

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

A Note on Recruiting & Job Scams

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Ronda y Control de Acceso Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.00 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1535355 Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Ronda y Control de Acceso Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.00 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1535355 Read Less

Job DescriptionJob Description

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Bell Person opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

Salary: $13.00 per hour + tips with annual bonus opportunities

Location: 1 Center St, Folly Beach, SC 29439

Benefits:

A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

POSITION SUMMARY:

Bell Persons are responsible for greeting and helping guests with their luggage during check-in and check-out. Their duties include greeting guests during arrival, and departure, retrieval of guests' luggage, escorting guests, describing room facilities, luggage verifications, and ensuring the lobby area and Hotel grounds are in order and clean. Bell persons ensure the safe storage of luggage according to proper procedures and deliver packages, faxes, and guests' messages. Bell persons must also maintain friendly and attentive service.

MAIN DUTIES AND RESPONSIBILITIES:

Greet guests in a friendly manner and offer assistance with luggage. Setup and breakdown of meeting rooms.Communicate with other departments in a friendly and professional manner.Be aware of local attractions and restaurants and make recommendations to guests. Accurately communicate with other shifts regarding issues arising from day to day operations.Maintain grounds in a clean and orderly fashionControl parking lot accessOther duties as required.

JOB REQUIREMENTS:

Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel

Making guests feel welcome and important, presenting the hotel's areas of attraction, showing the guest their room, pointing out room features, opening doors of arriving guests, and collaborating with other departments.

Experience: Previous hotel-related experience desired.

Skills:

Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest Communication

Equipment to Be Used: Phone, Radio/Walkie, Computer, Printer, Cell phone

Physical & Mental Requirements:

Regularly required to stand, walk, talk and hear; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.Requires manual dexterity sufficient to operate standard computer equipment. Requires normal range of hearing and vision. Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds. Must be able to resolve problems, handle conflict, and make effective decisions under pressure.Must be able to work outdoors most of the time and be exposed to both extreme heat and cold.

Work Environment:

The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP

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Job DescriptionJob DescriptionHilton Melbourne Beach Oceanfront
3-11pm shift

JOB SUMMARY

Benefits

MedicalDentalVisionLifeLong/Short Term401-KSupplemental InsuranceProfessional Growth and Development OpportunitiesTravel Discounts

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet the hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Must be available to work on weekends and holidays and various shifts.

• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including the number of guests and room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.

• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make a change and balance an assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.

• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested.

• Close guest accounts at the time of check out and ensure guests’ satisfaction. In the event of dissatisfaction, research and an attempt to resolve problems within established guidelines may include turning the problem over to a supervisor.

• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating, and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.

• Adheres to all company policies and procedures.

• Follows safety and security procedures and rules.

• Knows department fire prevention and emergency procedures.

• Utilizes protective equipment.

• Reports unsafe conditions to supervisor/manager.

• Reports accidents, injuries, near-misses, property damage, or loss to supervisor.

• Provides a safe work environment by following all safety and security procedures and rules.

• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).

• Assists other Front Desk Personnel when need.

• Perform any related duties as requested by the supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider an equivalent combination of acceptable education and experience providing the knowledge, skills, and abilities cited below, when applicable.

• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills, and abilities. High school diploma preferred.

• Prior hospitality experience preferred, but not required.

• Considerable skill in the use of a calculator and preparing moderately complex mathematical calculations without error.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and help resolve conflicts.

• Ability to read, listen, and communicate effectively in English, both verbally and in writing.

• Ability to access and accurately input information using a moderately complex computer system.

• Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS

• Ability to stand and move throughout the front office and continuously performs essential job functions.

• Stand 95% of shift

• Lifting up to 25 pounds maximum.

• Occasional twisting, bending, stooping, reaching, standing, walking.

• Frequent talking, hearing, seeing, and smiling.

EOE/AA

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Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad - Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.00 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.

 

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1514034 Read Less

Job DescriptionJob Description

Park Hosts are the front lines and first impressions when it comes to the sales and service of our park. Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit.  This position is supervised by the Park Manager.

About Us

The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.

Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.

Responsibilities

Provide our guests with an amazing experience!Greet and check in guests.  Provide general Park information and directionsComplete ticket sales, reservation reschedules, and account credits according to the Park policiesWork on-site with group and birthday party organizers to provide assistance to groups and birthday parties with advance reservationsRetail sales and inventory managementGuest management in the event of a weather closureComplete assigned opening and closing proceduresAssist in Park event set up and coordination as neededUpkeep and general cleanliness of retail area, ticket sales area, bathrooms and other customer and staff areasHarnessing and de-harnessing guestsConducting inventory of customer equipmentGeneral park duties, including mulching, cleaning, trash runs, harness processing, and water station refills, with other duties or tasks as assigned

Qualifications

Possess a friendly disposition and professional demeanor at all timesStrong communication skills and a kind, patient approach to working with peopleReliable with strong work ethic and personal integrityAttention to detailA passion for working outdoors and the ability to handle all weather conditionsAble to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performanceCandidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, retail, hospitalityCandidates must be at least 16 years old, able to lift 30 lbs.  Must be 18 years old to harness guests

Schedule

This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.High preference is given to candidates that are able to commit to the full operating season, running from March 28 through December 1. Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available. Candidate interested in summer-only positions must be available for the full summer season, running from June 1 through September 5.  Weekend and holiday availability is required, including July 4 and Labor Day.Candidates should have a flexible schedule with both weekday and weekend availability.There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate. Spring hire training takes place in March 2026.

Pay Range

While the exact pay offered reflects a candidate's qualifications and experience, Park Hosts are paid at a rate starting at $16.94 per hour.

Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law.  Employment decisions will be based on merit, qualifications and abilities.

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Job DescriptionJob Description

Park Monitors are the eyes and ears of The Adventure Park at Storrs.  Your primary responsibility is to ensure the safety and well-being of Park guests, as well as providing support, assistance and guidance where needed, to create an enjoyable and memorable experience for all guests.  

Park Monitor responsibilities include coaching and supervising guests; executing operational tasks for the park; performing daily inspections of aerial trails, equipment, and the grounds; and facilitating problem-solving as unique and challenging situations arise.  This position is supervised by the Park Operations Assistant Manager and Park Manager.

About Us

The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.

Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.

Responsibilities

Complete opening and closing park procedures, including, but not limited to: Check-in and retail facilities; completion and recording of daily inspections of courses, gear and grounds; and reservation management.Monitor climbers, coaching and providing feedback as necessary. This includes training and leading guests to complete check-in, briefing, harnessing, aerial trails and special events.Actively engage with guests to provide high quality, memorable outdoor experiences. Provide excellent customer service in response to identified and expressed guest needs.Acts as the first level of response for customer complaints, course assists, and emergency situations, informing and involving the supervisor and management teams as needed. Complete necessary supporting paperwork in a timely manner.Assist with park maintenance, groundskeeping, retail sales, and marketing as needed.Follow and enforce Outdoor Venture Group's policies and procedures, including those related to medical and disciplinary situations, facility and equipment use, and emergencies. Ideal candidate models desired guest behaviors. Communicate personal, staff, guest, course, and supply needs to the management team in a timely manner, in addition to regular operational updates.Other duties as assigned.

Qualifications

The Adventure Park operates in a natural outdoor environment. You must be comfortable working at height in all seasonal weather conditions as required.Candidates must be at least 18 years old, able to lift 50 lbs. Climbing experience is preferred, but not required. Previous experience providing high quality customer service is preferred. Experience working with large groups in a professional setting is preferred.Additional experience in adventure tourism is preferred.

Schedule

This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.High preference is given to candidates that are able to commit to the full operating season, running from March 28 - December 1st, 2026 Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available. Candidates should have a flexible schedule with both weekday and weekend availability.There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate.

Pay Range

While the exact pay offered reflects a candidate's qualifications and experience, Park Monitors are paid at a rate between $16.94 and $18 per hour. 
 

Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law.  Employment decisions will be based on merit, qualifications and abilities.

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Job DescriptionJob Description

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach team.

Compensation: $16.00 per hour

Location: 1 Center St, Folly Beach, SC 29439

MAIN DUTIES AND RESPONSIBILITIES:

Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.

SUPERVISORY RESPONSIBILITIES:

NONE

JOB REQUIREMENTS:

Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

Experience: Prior hotel-related experience desired.

Skills:

To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Phone, computer, walkie talkie, printer.

Physical & Mental Requirements:

Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Work Environment:

Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountability

EOE / DFWP

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Job DescriptionJob DescriptionDefinition: The Registration Clerk I/II perform patient admission and reception functions and serves as back-up to and as a team with the positions of Medical Records Clerk and Clinic Clerk and telephone operator.

Reports to: Business Office Manager

Qualifications:
1. High school graduate or General Education Development (GED) certificate.
2. Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the facility.
3. Excellent written and verbal communication skills and reading comprehension.
4. Bilingual in Spanish/English required. Must be able to speak, translate, read and write and must pass a pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing.
5. One year previous experience in a clinical office setting or completion of recent equivalent job training preferred.
6. Must maintain a pleasant and professional demeanor at all times with customers and co-workers.
7. Must be able to be cross trained in all Business Office functions within a year of employment.
8. Must be able to type 35wpm.
9. Ability to utilize a personal computer, with working knowledge of Microsoft Office Programs to include Microsoft Outlook.
10. Current CA Driver’s License, valid vehicle insurance, and an available vehicle required.
11. Some knowledge and understanding of medical terminology, and billing codes preferred.

Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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Job DescriptionJob Description

Job Title: Waterfront Rental Center Attendant

Department: Recreation

Reports To: Waterfront Supervisor and Director of Recreation

Start Date: May – September; Seasonal

Salary: $14.00-$15.50/hour, commensurate with experience

Position Summary: The Waterfront Rental Center Attendant is ideally a customer service oriented, organized individual with skill in working in a fast-paced environment. Demonstrated ability to maintain a pleasant, friendly demeanor in a range of customer service interactions and employ a problem-solving mindset to meet guest needs. Responsibilities include, but are not limited to, learning and utilizing multiple registration software systems to book sailboat, kayak & paddleboard rentals, sailing lessons, boat rides and chair rentals. Assists other waterfront staff in managing vessel inventory for daily rentals. Prints and provides rosters to instructors and boat captains and maintains rental documentation such as waivers and sailing tests. The attendant works closely with the Waterfront Attendants, Sailing Instructors and Waterfront Supervisor to ensure coordination and smooth operations for waterfront activities.

About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

About Lakeside Sailing Center (LSC): The LSC, founded in 1977, originated because of an overall community desire to reintroduce the use of watercraft to our waterfront while offering established sailing skill certifications through the American Red Cross, now US Sailing.  This educational program is essential to our community as it offers not only recreational choices but also provides a sound understanding of vessel water safety, while adding a deep sense of fulfillment to those who choose to take on such challenges such as achieving various sailing certifications.  The involvement of our youth to adults is a symbol of community enjoyment and recreational challenge.  We have grown to be one of the largest Sunfish fleets in the U.S. and have expanded to teaching on Opties, Lasers and an FJ sloop.  Man-powered vessels are also part of our general waterfront usage.  Along with classes, the LSC has rentals of the previously mentioned.

Essential Duties & Responsibilities:

Uphold Lakeside’s Mission Statement and personally represent its goals and values at all times while on the Lakeside grounds.Provide general Lakeside information to guests and forward questions and concerns to proper departments.Be knowledgeable of the events, programs, and the history and mission of Lakeside.Maintain basic understanding of Computer systems and registration softwarein order toprocess guest transactions and registrations.Process credit transactions.Be able to develop,editandmaintainrental center procedures as needed.Maintain clear communication with the Waterfront Supervisor, rental and sailing staffregardingrentals, customers’ special needs,schedulesand any program related issues.Manage documentation and transactions as they relate to chair rentals.Handle reservations and transactions for several activities, including, but not limitedto:rentals for Sunfish sailboats, kayaks and standup paddleboards, registration for wooden boat cruises, sign up for sailing lessons, sign up for pond boat building class, etc.Register participants forrecreationevents.Producereportsas needed.Other duties as assignedby Waterfront Supervisor, Registration Coordinator and Director of Recreation.Update and manage “Downtime Duties” checklistOther duties as assigned by Waterfront Supervisor orDirector of Recreation

Qualifications:

Mature high school graduate or olderability to clearly communicate with customers and other employeesGuest service experience preferredAdministrative anddataentry experience in a retail-type environment is preferredProficiencyin Microsoft Office

Season Pass Eligibility:

Employees are eligible for a season pass provided they work a minimum of 24 hours per week during the season; employees receiving Lakeside provided housing are required to work a minimum of 32 hours per week. Season passes are for employment use only and must be returned on the employee’s last day of employment.

Environment & Physical Demands:

The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to Apply:

Submit your resume and applicationSubmit any Certificates of Completion.

Environment & Physical Demands:

The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals. Ability towriteroutine reports and correspondence. Ability to speak effectively before groups of employees of the operation or residents and guests of the property.

Reasoning Ability:Ability to solve practical problems d deal with a variety of concrete variables in situations where only limited standardization exists.The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:While performing the duties of this job, the employeeis regularly required tostand; walk; reach with hands and arms; stoop,climbor balance. Specific vision, depth perception, and ability to adjust focus arerequired.Must be able to lift heavy equipment and material up to 50 pounds withassistance.Mustbe able to climb ladders. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:While performing the duties of this job, the employee is regularly exposed to wet, cold, humid, hot, very hot, conditions and will be required to work outdoors.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Lakeside Chautauqua is an equal opportunity employer.

To apply for this position, please visit our website:

https://lakesideohio.com/get-involved/employment-at-lakeside/

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Job DescriptionJob Description

Subsidiary: T&H Services

Job Title: Desk Clerk

Work Location: Guam

Labor Category: Non-Exempt (CBA – Union Represented)

Pay: $18.16 per hour

Health & Welfare: $7.50 per hour (up to 40 hours per week)

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one.

For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Scope of Work: Provides administrative and customer service support for military housing operations by managing the eMH database, maintaining accurate records, coordinating room assignments and inspections, and serving as the primary point of contact for service member housing needs.

Responsibilities:

Utilizes, updates, and maintains the Electronic Military Housing (eMH) database to support housing operations.Receives, processes, reconciles, interprets, and summarizes documentation using standard office equipment.Regularly communicates with service members, vendors, and company personnel to exchange information and provide support.Addresses service member concerns, assists in identifying solutions, and conducts follow-up to ensure resolution and satisfaction.Maintains and updates both manual and electronic records related to service members and barracks, ensuring accuracy and completeness.Manages room assignments and terminations in accordance with established procedures.Schedules and conducts check-in, check-out, and vacancy inspections as required.Follows established methods and procedures to complete assigned tasks efficiently and accurately.Logs, tracks, and reports service calls to the appropriate department or area of responsibility.Issues, tracks, and manages control of mechanical keys and electronic key cards for assigned rooms.Adhere to company policies, procedures, and safety regulations. Perform other duties as assigned.

Minimum Requirements:

Customer service or front desk experience in a retail, office, hospitality, or service-based environment.Strong verbal and written communication skills for interacting professionally with customers, staff, and vendors.Proficiency with Microsoft Office Suite (Word, Excel, Outlook).Knowledge of the Enterprise Military Housing (eMH) Program preferred.Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position.Must be able to maintain the ability to access the government worksite.Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.

Physical Demands / Work Environment:

Ability to sit or stand for extended periods while working at a computer or desk. Frequent use of hands for typing, data entry, and handling paperwork. Ability to climb stairs periodically to conduct routine inspections of guest rooms, hallways, and other areas of the hotel as part of shift responsibilities or in response to guest concerns.Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.

All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws.

Benefits: We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law.

Reasonable Accommodation: If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.

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Job DescriptionJob DescriptionDescription:

Grand Superior Lodge - Two Harbors, Minnesota

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for four consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

Be the welcoming face of our resort! As a Front Desk Representative, you'll greet and communicate with guests in a warm and friendly manner, ensuring they have an unforgettable stay.

Essential Functions:

Guest Services: Efficiently check in and check out guests, register them into our system, and verify reservation details.Revenue Generation: Drive revenue by selling rooms and promoting resort services.Concierge Duties: Answer inquiries about the resort and local area, arrange transportation, handle guest requests, and address any issues.Requirements:

Education & Experience:

High school diploma or GED preferred.No prior experience required – we provide training!

Why Join Us?

Stunning Location: Work in a picturesque setting on the shores of Lake Superior.Friendly Environment: Be part of a welcoming and supportive team.Growth Opportunities: Gain valuable experience and skills in the hospitality industry.Awesome Benefits: We care about our employees' wellbeing. That's why all part-time employees have access to our Employee Assistance Program (EAP) and accrue PTO in accordance with Minnesota's Earned Sick & Safe Time law.

Apply Today! If you’re enthusiastic, friendly, and ready to make a difference, we’d love to hear from you. Join us and help create memorable experiences for our guests!

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.

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Job DescriptionJob DescriptionDescription:

Grand Superior Lodge - Two Harbors, Minnesota

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.Employer Recognition: Join a company recognized as a Star Tribune Top Minnesota Workplace for four consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident and critical illness insurance, hospital indemnity insurance, pet insurance, a 401(k) plan, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority!

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

Grand Superior Lodge is seeking a Guest and Resort Care Specialist to join our award-winning team. This position plays a pivotal role in guaranteeing an exceptional experience for our guests. This position is ideal for those who like to perform a variety of tasks both indoors and outdoors.

This position includes rotating weekend shifts. Scheduled hours are Friday and Saturday from 2:00 PM to 10:00 PM, and Sunday through Thursday from 1:00 PM to 9:00 PM.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be vigilant in monitoring the property. Address or report any issues or concerns identified during routine inspections.

• Perform daily inspections of the grounds and facilities. Arrange furniture, pick up trash, clean common areas and event spaces, restock

supplies and assist with security and safety issues as necessary.

• Track time and maintain an accurate timetable of tasks and parts used throughout each shift.

• Assist with guest enhancement programing; assemble s’mores kits, collect fire starting supplies, assemble craft kits, maintain lawn games, maintain fleet of bicycles, and assist with event set up as needed.

• Assist with guest and employee transportation as needed.

• Be approachable and proactive in engaging with guests by being welcoming and outgoing.

• Monitor pool and follow closure procedures as assigned.

• Perform ground maintenance such as mowing lawns, trimming hedges, removing weeds, raking and disposing of leaves and refuse, chopping and stacking firewood, clear snow, etc.

• Maintain vehicle, tools, and equipment (including uniform) in good and proper working order.

• Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner.

• Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed.

• Perform preventative maintenance on all resort property.

• Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner.

• Respond to emergency situations and resolve immediate safety concerns; be available for on-call shifts, as needed.

Requirements:

EDUCATION, EXPERIENCE

High school diploma or general education degree (GED) preferred; one-year related experience preferred; or acceptable equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Valid driver’s license

• Obtain Pool Operator License within six months of employment, if required

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills, and abilities:

• Upholds Odyssey Values and the principles of HEART.

• Ability to be adaptable and flexible.

• Prioritizes and plans work activities, creating action plans when necessary.

• Uses time efficiently.

• Maintains acceptable attendance and punctuality.

• Follows through on commitments.

• Working knowledge of tools, methods, operations, and materials used in resort and building maintenance.

• Working knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work.

• Ability to read and interpret documents such as safety rules, operating manuals, etc.

• Ability to prepare general reports and correspondence.

• Ability to effectively present information and respond to customers.

• Ability to add, subtract, multiply, and divide.

• Ability to interpret a variety of instructions furnished in written or oral form.

• Ability to use a computer for email and basic word processing.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities.

WORK ENVIRONMENT

While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions.

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.

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Job DescriptionJob Description

Concierge Healthcare Manager

Location: Nocatee, FL
Employment Type: Full-Time
Compensation: $70-80k annually & bonus opportunities & growth potential

Lead clinic operations while delivering a concierge-level patient experience in a fast-growing mental health organization.
At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve.

About the Role

Lead day-to-day clinic operations with a strong focus on patient experience Coach and develop teams to deliver warm, professional, concierge-level care Ensure patients feel supported, informed, and valued at every touchpoint

Healthcare experience is not required — full training provided.

Key Responsibilities

Lead and motivate teams to deliver patient-first, concierge-level care Oversee daily clinic operations and resolve workflow challenges efficiently Support patient education and confidently communicate available services

Requirements (Must-Haves)

3+ years of experience in team leadership or operational management Proven experience managing performance metrics and goal outcomes Experience leading performance conversations and coaching individuals

Pay & Benefits

$70-80k annually & bonus opportunities Rapid promotion opportunities 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after one year) +10 paid holidays Supportive leadership and mission-driven culture Ongoing professional development in a growing healthcare organization

About Serenity Healthcare

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

This role pays $70,000-$80,000 annually.

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Job DescriptionJob Description

Job Title: Hotel Night Auditor

Department: Accommodations

Reports To: Night Audit Supervisor

Employment Dates: Seasonal, April – October

Shift Availability: 11 PM – 7 AM

Minimum Age: 18yr

Wage: $15/hour

Position Summary:

The Hotel Night Auditor is responsible for managing the hotel's overnight operations, including front desk duties, guest service, and financial reconciliation, ensuring smooth operations and accurate financial reporting. They are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests’ stay. Availability and willingness to work weekends and holidays is required.

About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie’s south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you’ll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment.

Key Responsibilities and Duties:

Welcoming Guests

Welcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution.

Operating the Front Desk system

Utilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability.

Managing Reservations

Taking phone and online reservations, updating guest information, and confirming details.

Financial Reconciliation and Reporting

Generating nightly reports and documenting key data, verifying accuracy of figures and postings pertaining to business transactions.

Answering Guest Inquiries

Responding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone.

Handling Guest Complaints

Addressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary.

Maintain Cleanliness and Comfort

Ensure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable.

Communication with Other Departments

Coordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner.

Qualifications:

To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

High School diploma or equivalent is required.Experience in a hotel or related field is preferred but not required.

Language Skills:

Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential.

Mathematical Skills:

Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems.

Reasoning Ability:

Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior.

Physical Demands:

Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation.

Work Environment:

A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays.

Lakeside Chautauqua is an equal opportunity employer.

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