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    Lobby Attendant  

    - Indialantic
    Job DescriptionJob DescriptionDoubleTree Suites by Hilton Melbourne Be... Read More
    Job DescriptionJob Description

    DoubleTree Suites by Hilton Melbourne Beach Oceanfront is seeking a Full-Time Lobby Attendant to join our Housekeeping team. We are looking for a friendly and dynamic individual to oversee the front lobby area, which creates the first impression for our guests.

    Responsibilities and duties include, but are not limited to:

    Responsible for cleaning and maintaining public areas, public restrooms, the lobby, and back-of-house areas such as employee restrooms, locker rooms, and cafeteria spaces, in accordance with company procedures and at a level that meets or exceeds company standards.Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors using cleaning agents by extending arms overhead to reach all above areas. Adhere to cleaning procedures and instructions for the use of cleaning agents.Diligently dust all furniture, pictures, and shelves, extending arms overhead, bending, and stooping as necessary.Ensure that the lobby area is tidy and clean, including picking up trash and maintaining clean floors, especially at the front entrance.Assist the Front Desk with guest requests such as delivering towels, toiletries, etc.Conduct daily walks of the parking lot to collect excess trash.Follow safety and security protocols and regulations.Be knowledgeable about department fire prevention and emergency procedures.Utilize protective equipment.Report accidents, injuries, near-misses, property damage, or loss to management.Ensure a safe work environment by following all safety and security protocols and regulations.Assist other Housekeeping staff as needed.


    Essential Skills for this position include:

    Communication: Exceptional verbal and written communication is critical for greeting guests, answering inquiries, and accurately maintaining logs.Professional Demeanor: Maintaining a polished appearance and a calm, friendly attitude is essential as you are often the first point of contact for the building.Attention to Detail: You must proactively notice maintenance issues, security concerns, or areas that need cleaning to keep the lobby presentable at all times


    M/F/D/V


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    DoubleTree Front Desk Agent  

    - Indialantic
    Job DescriptionJob DescriptionDoubletree Suites by Hilton Oceanfront p... Read More
    Job DescriptionJob Description






    Doubletree Suites by Hilton Oceanfront presents an exciting opportunity for a Front Desk professional. This position reports directly to the Director of Front Desk Services (Shift: 3:00 PM - 11:00 PM)

    In this role, you will greet and register guests, deliver prompt and courteous service, and finalize guest accounts upon their departure, while also ensuring that guests have an outstanding experience that aligns with the hotel’s high-quality standards.

    This description outlines the main responsibilities and qualifications. The job description is not meant to encompass all duties or qualifications that may be necessary now or in the future. The hotel operates 24 hours a day, 7 days a week, which means that operational needs may require variations in shift days, starting times, and weekly hours.

    Other responsibilities and duties include, but are not limited to:

    Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and the room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change, and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Close guest accounts at the time of checkout and ensure guests’ satisfaction. In the event of dissatisfaction, research and an attempt to resolve the problem within established guidelines may include turning the problem over to a supervisor.Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to supervisor/manager.Reports accidents, injuries, near-misses, property damage, or loss to supervisor.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in the team member handbook).Assists other Front Desk Personnel when needed.Perform any related duties as requested by supervisor/manager.

    Requirements:

    Any combination of education and experience equivalent and graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities. High school diploma. Some college preferred.Prior hospitality experience preferred but not required.Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and help resolve conflicts.Ability to read, listen, and communicate effectively in English, both verbally and in writing.Ability to access and accurately input information using a moderately complex computer system.Hearing and visual ability to observe and detect signs of emergencies.

    Physical Demands:

    Ability to stand and move throughout the front office and to continuously perform essential job functions.Stand 95% of the shiftLifting to 25 pounds maximum.Occasional twisting, bending, stooping, reaching, standing, walking.Frequent talking, hearing, seeing, and smiling.

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    Guardia de Seguridad Bilingue Recepcion y Lobby  

    - 00924
    Job DescriptionJob DescriptionOverviewCompany Overview: Allied Univers... Read More
    Job DescriptionJob DescriptionOverview

    Company Overview:

    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

    Job Description

    Como Oficial de Seguridad Bilingue- Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

     

    Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

     

    Tipo de puesto: Tiempo completo

    Tarifa de pago: $ 11.50 por hora

     

    Lo que harás:

    Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

    Responsabilidades:

    Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

    Lo que estamos buscando:

    Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

    Requisitos mínimos:

    Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

    Por qué unirse a nosotros:

    Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

    Requisition ID

    2026-1554785 Read Less
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    Team Lead de Servicio al Cliente  

    - 00901
    Job DescriptionJob DescriptionObjetivo del Puesto:El Team Lead de Serv... Read More
    Job DescriptionJob Description

    Objetivo del Puesto:

    El Team Lead de Servicio al Cliente es el líder para la gestión del equipo de servicio al cliente. Este rol se centra en la entrega de un servicio al cliente excepcional y en la coordinación eficiente de eventos privados que reflejen los valores y estándares de la empresa. Responde a la Directora de Servicio al Cliente/ Desarrollo Estratégico.


    Responsabilidades Principales:

    Gestionar y supervisar el trabajo de los Coordinadores de Eventos, asegurando altos estándares de calidad en servicio al cliente.Mantener actualizado el calendario de eventos.Coordinar la logística y la ejecución de todo tipo de eventos, trabajando estrechamente y con excelente comunicación con los Coordinadores de Eventos y otros departamentos afectados por los eventos.Asegurar la eficiente interacción entre el servicio al cliente y otras áreas como F & B, Alojamiento, Instalaciones Deportivas, Conferencias y Mantenimiento, siguiendo el flujo de trabajo ilustrado en el diagrama proporcionado.Ser el enlace entre el servicio al cliente y ventas, supervisando la transición de clientes potenciales a clientes reales.Mantener y mejorar los procedimientos y estándares del servicio al cliente para garantizar respuestas eficientes y oportunas a las consultas y necesidades de los clientes.Monitorizar el rendimiento del servicio al cliente y desarrollar estrategias para mejorar la satisfacción del cliente.Administrar el equipo de manera efectiva, especialmente durante los períodos de alta demanda, ajustando el personal según sea necesario.Llevar a cabo cualquier otra labor o encomienda relativa que le sea instruida por la Directora de Servicio al Cliente / Desarrollo Estratégico del Albergue Olímpico, mediante comunicación expresa o delegada por esta.


    Requisitos:

    Bachillerato en Administración de Empresas, Hospitalidad, Gestión de Eventos, campo relacionado o experiencia equivalente.Excelentes habilidades de comunicación y liderazgo con la capacidad de gestionar equipos temporeros eficientemente.Fuerte capacidad organizativa y atención al detalle.Habilidad para trabajar bajo presión y adaptarse rápidamente a las cambiantes demandas de los clientes y la empresa.Profundo conocimiento de los procesos de servicio al cliente y gestión de eventos.

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    Guest Service Representative  

    - Jacksonville Beach
    Job DescriptionJob DescriptionThe Guest Service Representative (GSR) e... Read More
    Job DescriptionJob Description

    The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.

    We seek highly motivated team members.  Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. 

    Benefits:Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement planDailyPay: Access your earned wages when needed.Special team member hotel rates for travel enthusiasts.Responsibilities:Check guests in and out of the propertyHandle guest inquiries and provide information about the local areaAssist with resolving guest complaints and issuesProcess payments and maintain accurate recordsCollaborate with other team members to ensure guest satisfactionRequirements:Excellent customer service skillsStrong communication and interpersonal abilitiesAttention to detail and problem-solving skillsAbility to work in a fast-paced environmentPrevious experience in a customer-facing role is a plus

    Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

    Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

     

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    Front Desk Agent  

    - 00791
    Job DescriptionJob DescriptionJob SummaryThe Front Desk Agent is respo... Read More
    Job DescriptionJob Description

    Job Summary

    The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.


    Education & Experience

    • College course work in related field helpful.

    • Experience in a hotel or a related field preferred.

    • High School diploma or equivalent required.

    • Computer experience required.

    • Customer Services experience preferred.

    • Fully Bilingual (English and Spanish)


    Physical Requirements

    • Flexible and long hours sometimes required.

    • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

    • Ability to stand during entire shift.

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    Night Auditor  

    - 00791
    Job DescriptionJob DescriptionJob Summary The Night Auditor is respons... Read More
    Job DescriptionJob Description

    Job Summary

    The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.


    Education & Experience

    • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

    • Guest Service Experience preferred.

    • Computer knowledge/skills required.


    Physical requirements

    • Flexible and long hours sometimes required.

    • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

    • Late/Overnight shift.

    General Requirements

    • Maintain a warm and friendly demeanor at all times.

    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

    • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

    • Must be able to multitask and prioritize departmental functions to meet deadlines.

    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

    • Attend all hotel required meetings and trainings.

    • Maintain regular attendance in compliance with department Standards, as required by scheduling, which will vary according to the needs of the hotel.

    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

    • Comply with department Standards and regulations to encourage safe and efficient hotel operations.

    • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

    • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

    • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

    • Must be able to cross-train in other hotel related areas.

    • Must be able to maintain confidentiality of information.

    • Must be able to show initiative, including anticipating guest or operational needs.

    • Perform other duties as requested by management.

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    Arcade Technician  

    - 00729
    Job DescriptionJob DescriptionComo tcnico trabajars con el administrad... Read More
    Job DescriptionJob DescriptionComo tcnico trabajars con el administrador de arcade para garantizar que el arcade y los juegos se mantengan con los ms altos estndares. Los tcnicos de Arcade proporcionarn mantenimiento mecnico y elctrico a los videojuegos y equipos en la sala de juegos. Adems del mantenimiento, el tcnico de Arcade tambin debe limpiar y ejecutar diagnsticos en el equipo.

    Responsabilidades
    Debe tener la capacidad de diagnosticar y reparar una gran variedad de juegos de arcade.
    Tener la capacidad para resolver problemas, de leer y comprender los manuales de juegos.
    Recibe piezas y asegura la distribucin.
    Maneja las devoluciones de las piezas.
    Se comunica diariamente con los gerentes de Arcade.
    Solicita piezas segn sea necesario.
    Realizar mantenimiento preventivo diario y reparaciones a los equipos. Solucionar problemas, reparar y/o reemplazar componentes electrnicos, placas y computadoras defectuosas.
    Completar la lista de verificacin de seguridad diaria para todo el equipo.
    Mantener un inventario de equipos electrnicos, piezas mecnicas y herramientas.
    Mantener una actitud centrada en la seguridad en todo momento.

    Habilidades que estamos buscando:
    Capacidad para leer esquemas y solucionar problemas hasta el nivel de la placa de componentes.
    Habilidades de planificacin, organizacin y multitarea.
    Atencin al detalle.
    Gestin del tiempo y sentido de urgencia.
    Ttulo tcnico, o formacin elctrica o mecnica previa, preferido.

    Funciones esenciales del trabajo y entorno de trabajo:
    Debe ser capaz de levantar o transportar objetos que pesen de 10 a 50 libras durante el turno programado.
    Debe ser capaz de pararse, agacharse, arrodillarse, alcanzar, empujar / tirar, caminar y ponerse en cuclillas durante el turno programado.
    Adems de las responsabilidades laborales esenciales mencionadas anteriormente, la capacidad de manejar el estrs laboral e interactuar eficazmente con los dems, incluidos los invitados y los miembros del equipo, son funciones esenciales del trabajo.
    El entorno de trabajo incluye luces intermitentes y parpadeantes, partes mecnicas mviles y ruido fuerte.

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    Room Attendant  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Room Attendant is respons... Read More
    Job DescriptionJob Description

    Job Summary

    The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

    Education & Experience

    High School diploma or equivalent and/or experience in a hotel or a related field preferred.

    Physical Requirements

    Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift. Read Less
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    Guest Services Agent  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Salary: $17.00 per hour

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition assistance discount programs

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    MAIN DUTIES AND RESPONSIBILITIES:

    Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.

    SUPERVISORY RESPONSIBILITIES:

    NONE

    JOB REQUIREMENTS:

    Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

    Experience: Prior hotel-related experience desired.

    Skills:

    To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Phone, computer, walkie talkie, printer.

    Physical & Mental Requirements:

    Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

    Work Environment:

    Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountability

    EOE / DFWP

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    Front Desk Medical Clerk  

    - 00976
    Job DescriptionJob DescriptionOficinista Médico (Registro y Sala de Em... Read More
    Job DescriptionJob Description

    Oficinista Médico (Registro y Sala de Emergencias)

    Ubicación: Trujillo Alto, PR

    Clasificación: No Exento, Tiempo Completo

    Rango salarial: $12.57 a $13.88 por hora

    Jornada: Turnos rotativos (31 a 39 horas semanales)

    Horarios: 7:00AM a 4:00PM, 2:00PM a 11PM, 11PM a 7:00AM

    NeoMed Center es un centro de salud primaria y preventiva dedicado a brindar un cuidado accesible a los pacientes y a promover el bienestar comunitario. Nuestra cultura orientada al trabajo en equipo fomenta un entorno laboral colaborativo e inclusivo que nos destaca entre los proveedores más creativos y dinámicos de Puerto Rico. Nos apasionamos por hacer de la experiencia de nuestros pacientes una distintiva de nuestra marca y estamos comprometidos con el desarrollo profesional de nuestros talentos. Nuestra empresa social está construyendo un sistema de atención médica primaria de clase mundial, dirigidos a construir comunidades saludables y a mejorar los resultados de salud en nuestros clientes.

    ¿Estás listo/a para una carrera gratificante?

    Más de 450 talentos en Puerto Rico trabajan para NeoMed Center, Inc.

    ¡Ven y únete a nuestro equipo #DePrimera!

    Nuestros Beneficios

    En NeoMed Center ofrecemos un paquete competitivo de beneficios a nuestros talentos.

    Días por Vacaciones, Enfermedad, Asunto Personal y CumpleañosPlan Médico, Dental y de VisiónPlan de Retiro 401 (k)Licencia por Maternidad y PaternidadBono de NavidadGimnasio en las FacilidadesUniformes Corporativos¡Y muchos más!

    Resumen del Puesto

    El/La Oficinista Médico brinda servicios directos a los pacientes en el área de registro utilizando programas y sistemas de información automatizados. Recibe al paciente cortésmente y verifica qué servicio está solicitando, acorde con el área que esté asignado(a). Es responsable de llamar a los pacientes registrados y de cada lista de médicos asignada para validar sus citas. Además, el/la Oficinista Médico cobra y registra en el sistema, los deducibles y pagos por servicios, y verifica la elegibilidad del plan médico de los pacientes.

    Actividades del Puesto

    Llama por a los pacientes de cada lista de médicos asignada y verifica sus citas.Coloca responsablemente la información del plan médico en el sistema y valida la misma a través de la elegibilidad.Identifica deducibles (si aplican) y los envía a pagaduría para efectuar el pago del mismo.Aplica los pagos de los deducibles en el sistema y registra la evaluación socioeconómica (Household Assessment) en el sistema.Verifica y actualiza la información sociodemográfica en el sistema.Registra las firmas electrónicamente en todos los formularios y consentimientos que apliquen.Digitaliza los referidos contestados de los pacientes y crea los referidos en el sistema (en caso que no estén creados).Atiende y canaliza las llamadas telefónicas, coordina citas, y realiza las llamadas de seguimiento para la coordinación de citas del listado de pacientes hospitalizados.Anota en los registros correspondientes los servicios de EKG y cirugía menor que solicite el paciente.Entrega libro informativo del centro a los pacientes nuevos.Orienta al paciente de los servicios que ofrece nuestro centro y completa los compromisos de pago cuando es necesario.Realiza el cuadre de la caja registradora de manera responsable.Busca y acomoda los expedientes de las clínicas del próximo día.Anotar en el listado correspondiente los pacientes “no show”.Verifica cuando es la próxima cita del paciente que no se presentó a su cita, en el historial de citas.Responsable de llamar a los pacientes que no tengan citas coordinadas.

    Competencias del Puesto

    Educación

    Grado Asociado en Ciencias Secretariales, Secretarial Médico, Manejo de Información, Facturación Médica, Administración de Empresas y/o área relacionada de una institución acreditada (requerido), y/oBachillerato en Administración de Sistemas de Oficina, Ciencias Secretariales, Administración de Empresas o disciplina relacionada de una institución acreditada (preferible).

    Experiencia

    Un (1) año de experiencia en funciones clericales relacionadas en escenarios de salud.

    Requisitos Adicionales

    Disponibilidad completa requerida para turnos rotativos incluyendo fines de semana, días feriados y turnos de noche (overnight).

    Importante: El/La candidato/a debe proporcionar evidencia de la preparación académica y los cursos relacionados con la convocatoria de empleo.

    Trabajador/a Esencial

    Como líderes reconocidos de la salud primaria integral en Puerto Rico, reafirmamos nuestro compromiso de siempre ofrecer servicios médicos a nuestros pacientes y comunidades, incluso durante eventos de emergencia y/o desastres naturales. Los talentos de NeoMed Center son considerados trabajadores esenciales, cuyo papel es crítico en la continuidad de importantes servicios, incluso en tales circunstancias. Al postularse para este puesto usted reconoce que, NeoMed Center puede requerir sus servicios durante e inmediatamente después de estos eventos.

    Declaración de Igualdad de Oportunidades en el Empleo (EEO)

    NeoMed Center, Inc., es un patrono con igualdad de oportunidades en el empleo. NeoMed Center tiene un firme compromiso en garantizar una cultura donde se valoren las diferentes perspectivas que la diversidad aporta en todos los aspectos del empleo sin importar la raza, color, religión, origen nacional, estado de ciudadanía, ascendencia, edad, sexo o género, orientación sexual, identidad de género, estado civil, discapacidad física o mental, estado militar o de veterano, o cualquier otra característica protegida por la ley.

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  • J

    Front Desk Specialist - Beaches  

    - Jacksonville Beach
    Job DescriptionJob DescriptionJacksonville Orthopaedic Institute is lo... Read More
    Job DescriptionJob Description

    Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Beaches clinic.

    The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.

    The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.

    Office Location: Baptist Beaches clinic, 1577 Roberts Dr. Jacksonville Beach, FL 32250

    Schedule: Monday - Friday/40 hours/week; hours can range from 7:15a - 5:30p.

    Essential Duties and Responsibilities

    Greet patients and determine the nature of their visit, i.e. appointment, prescription pick up, etc.Responsible for checking patients in and out for their scheduled appointments. Collect and update current demographic and insurance information. Verify insurance participation and obtain necessary referralsCollect all applicable co-pays or patient balances and maintain a cash journal. Schedule patient appointments. Instruct patients on HIPAA requirements, financial responsibility.Assist patients with requests for records, x-rays, transportation etc.Maintain electronic medical records.Handle multiple telephone lines, screen callers, and relay messages.Perform related job duties as required to support the medical office.

    Position Requirements

    Previous medical office experience preferred.High school diploma or GED.Excellent customer service skills.Effective communication skills.Ability to work in an environment involving direct contact with the public and staff. Ability to handle stressful and difficult situations.Ability to multi-task and work efficiently in a fast-paced environment.Knowledge of patient confidentiality standards.Effective computer skills.

    Working Conditions

    Normal office environment. Occasional overtime may be required.

    Physical Demands

    Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.

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    Amenity Attendant  

    - 22840
    Job DescriptionJob DescriptionCOME JOIN OUR TEAM! The MASSANUTTEN VILL... Read More
    Job DescriptionJob Description
    COME JOIN OUR TEAM! The MASSANUTTEN VILLAGE FAMILY ENTERTAINMENT CENTER IS NOW HIRING Part-Time Attendants for
    Go Karts, Mini-Golf, Snack Shop and Bumper Cars. 

    APPLY @ WWW.MASSANUTTENVILLAGE.COMCALL: 540-289-9466
    WORK IN A FUN & EXCITING ENVIRONMENT WHILE EARNING COMPETITIVE PAY WITH FREE USE OF THE FEC ACTIVITIES Read Less
  • U

    Tour Guide  

    - Cliff Island
    Job DescriptionJob DescriptionTitle: Tour GuideLocation: Portland, Mai... Read More
    Job DescriptionJob Description

    Title: Tour Guide
    Location: Portland, Maine

    Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide! 

    Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.

    Ghost Tour Guide Pay & Benefits:$40 - $150 per tour (including tips) TIPS!! These can range from $20 to over $100 for a 1-2 hour tourCash bonuses for good reviewsFree or discounted tours for you and close family/friends all over the countryFlexible schedules, fun part-time work, ability to earn tips in addition to payThe chance to get to know your city and meet a lot of fun people from all over the country!

    To learn more about our Ghost Tour Guide here is a short video:


    Ghost Tour Guide RequirementsQualified candidates should be skilled in public speakingApplicants should reside near downtown (within 25 miles) and have reliable transportationApplicants should be passionate about storytelling and history

    US Ghost Adventures offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country.
     

    Powered by JazzHR

    AXyKF0tnBz

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    Guardia de Seguridad Bilingue Lobby Part-time  

    - 00918
    Job DescriptionJob DescriptionOverviewCompany Overview: Allied Univers... Read More
    Job DescriptionJob DescriptionOverview

    Company Overview:

    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

    Job Description

    Como Oficial de Seguridad Bilingue Control de Acceso Lobby  (PART TIME) , Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

     

     Ventajas y beneficios: 

    Horarios flexibles a tiempo parcial y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

    Pago por hora: $11.59

    Requisitos mínimos:

    Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Poseer licencia de conducir vigente de Puerto RIcoEstar disponible para procesos de credenciales  y adiestramientos 

    Responsabilidades: 

    Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

    Requisition ID

    2026-1544783 Read Less
  • H

    Bellstand Attendant  

    - 00802
    Job DescriptionJob DescriptionBolongo Bay Beach Resort is located on t... Read More
    Job DescriptionJob Description


    Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

    Position Summary:

    The Bellstand Attendant shall greet, welcome, and assist guests arriving at and departing from the resort. Assist with directions, storing baggage, basic information about resort and local attractions. Deliver amenities and other items, such as packages to guest rooms.

    Essential Duties and Responsibilities:

    Deliver amenities to guest room prior to arrival.Meet, greet, as well as open doors for all guests as they arrive to the resort and leave when possible.Guide guests to the check-in counter and offer them a Welcome Punch.Escort guests along with their baggage to the assigned hotel room and provide explanation of the AC control, television remote and safe.Familiarize yourself with guests using their names when possible. Smiling and verbally greeting guests when you see them.Guide and suggest the amenities of the hotel, for example Iggies, Oasis, Heavenly Days, and gift shop.Check special requests and make sure they are ready prior to guest arrival.Maintain neat and clean lobby areas inside and out to include but not limited to sweeping welcome mat and area as well as clean glass lobby doors.Communicate maintenance requests to Front Desk.Ensure that the Guest Service golf cart is in good repair and clean.Have accurate and complete guest assistance information, including, events taking place in town, restaurants and athletic events as well as determining requirements for and follow-up on special groups or VIP’s.

    Secondary Position Tasks:

    Performs other related duties and responsibilities as assigned.

    Position Requirements and Qualifications:

    Education Level:

    High School Diploma or equivalent Certificate required.

    Experience in Related Field:

    Minimum of 1 year of customer service or hotel experience desired.Equivalent combination of education and experience.

    Knowledge, Skills, and Abilities:

    Must be able to speak, read, write, and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills.

    Work Schedule:

    Ability to work a rotating shift - Day, Night &/or Weekends.Ability to work extended shifts as needed.

    Equipment Used:

    Ability to operate golf cart/vehicle controls.Competency in and knowledge of standard office equipment to include, but not limited to, the computer, fax machine, copier, typewriter, printer, calculator, and scanner.

    Physical Activity, Requirements, Visual Acuity, and Working Conditions:

    The conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations, as required by the Americans with Disabilities Act, will be granted whenever possible to enable individuals with disabilities to perform the essential functions.

    Physical activity of this position:

    Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.Balancing - Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.Reaching - Extending hand(s) and arm(s) in any direction.Standing - Particularly for sustained periods of time.Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward.Pulling - Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.Grasping - Applying pressure to an object with the fingers and palm.Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.

    Physical requirements of this position:

    Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

    Visual acuity requirements including color, dept perception and field vision:

    The worker is required to have visual acuity to operate a golf cart/vehicle.

    The conditions the worker will be subject to in this position:

    The worker is subject to both environmental conditions. Activities occur inside and outside.



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    Job DescriptionJob DescriptionSalary: Dependent on ExperienceTHE EASTE... Read More
    Job DescriptionJob DescriptionSalary: Dependent on Experience

    THE EASTERLY [ST. THOMAS] HOST / HOSTESS


    NO LATE NIGHTS
    HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]

    AUTOMATIC 20% GRAUITY ON ALL GUEST CHECKS

    TIP POOL ENVIRONMENT

    OUR EXCITING WORK ENVIRONMENT

    The Easterly | St. Thomas is a waterfront dining oasis offering innovative craft cocktails and wood-fired cuisine representative of the rustic Caribbean. The menu is ocean-to-table focused, and utilizes locally grown produce and local flavors to compliment the dishes. The Easterly offers one of the Virgin Islands most robust beverage programs with unique handcrafted cocktails, twists on Caribbean favorites, and an extensive list of craft beers & wine. Tucked away in an oasis of palm trees and rich greenery, the restaurant exudes a Bohemian-island vibe, and offers a social, vibrant and interactive dining experience.


    THE OPPORTUNITY

    The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys working alongside a large team to improve performance and increase retention. As the first (and last) point of contact, The Easterly hosts are friendly and warm, yet professional and confident. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Ballast Hospitality standards and values.

    RESPONSIBILITIES


    Greet all guests entering the restaurant and thank all guests leaving the restaurant.
    Manage reservation system.
    Ensure reservations are prioritized and seated in a timely manner.
    Strive to accommodate walk-in guests whenever possible.
    Clearly and politely communicate with guests when delays and/or waits occur.
    Maintain an organized floor by quickly and efficiently seating guests according to company standards.
    Understand and operate the reservation/seating system.
    Maintain professional and warm guest communications - inside the restaurant or via phone/email.
    Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit.
    Communicate respectfully and clearly with the service team and management.
    Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service.
    Engage management for any guest issue or complaint.
    Maintain cleanliness and organization at the host stand and front door area.
    Additional service and/or operational tasks as determined by the manager.
    Adhere to grooming and dress code standards.
    Assist teammates to anticipate all other FOH needs.
    Be knowledgeable of the restaurant and its history.

    QUALIFICATIONS


    Minimum 1 year of host and/or restaurant experience (preferred)
    Excellent communication and interpersonal skills
    Must possess an exceptional work ethic, a strong sense of hospitality, and a collaborative attitude.
    Ability to work in an organized and professional manner.
    Able to work in a standing/walking position for long periods of time.
    Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
    Receptive to constructive criticism and performance feedback.

    WHO WE ARE

    We believe in living our values, some of which are:


    Without integrity, all else fails.
    We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.
    Without creativity, there is no innovation.
    We believe that only a happy and professional staff can give the level of personal service we demand.
    We believe in providing legendary service the unique and powerful sort of personal care and attention that our guests tell stories about.
    We expect to work hard, exude professionalism, and have fun in the workplace - simultaneously.

    COMPENSATION AND BENEFITS

    We offer competitive pay. We encourage our employees to grow and learn and offer many opportunities for personal and career development.

    EQUAL OPPORTUNITY EMPLOYER

    The Easterly [St. Thomas] is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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    Front Desk Reservations Agent  

    - 00802
    Job DescriptionJob DescriptionPosition Overview:Bolongo Bay Beach Reso... Read More
    Job DescriptionJob Description

    Position Overview:

    Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

    Bolongo Bay Beach Resort is seeking a Front Desk / Reservation Sales Agent to be the first point of contact for our guests, delivering exceptional customer service and ensuring a smooth check-in and check-out experience. This position will cover the Front Desk for lunch hours and to assist with check-ins, and then transition to Reservations to cover phones until 9pm.

    Key Responsibilities at Front Desk:

    Greet guests warmly and provide a welcoming experience.Handle the check-in and check-out process efficiently, including room assignments and payment processing.Ensure accuracy in guest records, billing, and special requests.Respond to guest inquiries, requests, and concerns promptly and professionally.Provide information about hotel amenities, services, and local attractions.Handle guest complaints with patience and professionalism, escalating issues when necessary.Manage room reservations and availability using the hotel’s booking system.Answer phone calls and emails in a courteous and timely manner.Maintain a clean and organized front desk area.Process payments, deposits, and refunds securely and accurately.Handle cash and credit card transactions following company policies.Work closely with housekeeping, maintenance, and management to meet guest needs.Assist in special requests, including arranging transportation or additional services

    Key Responsibilities at Reservations:

    Consistently offer professional, friendly and engaging serviceAnswer telephone and email inquiries in a timely manner Determine Guest’s needs and quote the appropriate room and rate as per their needsAssist Guests regarding hotel facilities in an informative and helpful wayBook reservations with accurate information to ensure we exceed Guest’s expectationsMake sure all guests are charged required deposits and final payments when dueBook and enter room reservation requests in our Property Management System, Maestro and send guest confirmationsUnderstand NET rates offered to wholesalers and OTA’s and make sure their reservations are booked at correct ratesEnsure knowledge of all Bolongo Bay Beach Resort facilities, and different services and hours of operation in order to respond confidently and effectively to inquiriesEnsure revenue is maximized by up-selling guest rooms and recommending hotel facilities

    Qualifications & Skills:

    Experience: Prior experience in hospitality, or customer service preferred but not required.Technical Skills: Proficiency with hotel reservation systems (PMS), Microsoft Office, and basic computer skills.Customer Service: Strong communication, problem-solving, and interpersonal skills.Organization & Multitasking: Ability to manage multiple tasks efficiently in a fast-paced environment.Flexibility: Availability to work varied shifts, including nights, weekends, and holidays.Professional Appearance: Always maintain a neat and professional uniform look.Team Work: Promote and practice Bolongo values of teamwork, mutual respect, integrity and empowerment among all co-workers

    Company Benefits:

    Medical Coverage (medical, dental, vision)Life Insurance Paid Time Off (vacation, bereavement, and holidays).401K MatchHotel DiscountsMeal DiscountsTuition Reimbursement Read Less
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    Koko's Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Koko’s on the Pier:

    Perched right over the sand on Folly Beach, Koko’s on the Pier is your go-to for ocean views, tiki drinks, and craveable coastal bites. It’s the kind of place where guests drift on up from the beach and settle into live music, salty breezes, and an easy, island-inspired vibe.

    The atmosphere? Bright, casual, and effortlessly fun. The team? Welcoming, upbeat, and dialed in when it counts. And the view? All-time.

    WHO WE ARE LOOKING FOR:

    An individual to make a positive first impression of the establishment's friendliness, excellent service and high standards.

    JOB TITLE: HOST

    DEPARTMENT: FOOD AND BEVERAGE

    LOCATION: KOKO'S ON THE PIER

    REPORTS TO: GENERAL MANAGER, LEAD HOST

    POSITION SUMMARY:

    A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

    While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

    MAIN DUTIES AND RESPONSIBILITIES:

    Welcome guests in a warm and friendly manner.

    Be aware of their dining needs.

    Seat guests and coordinate the seating chart.

    Monitor restaurant activity to determine seating and dining flow.

    Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

    Sell retail.

    SUPERVISORY RESPONSIBILITIES:

    None.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: No experience required

    Skills:

    Customer service.

    People skills.

    Professionalism.

    High energy.

    Multitasking ability.

    Thoroughness.

    Planning.

    Basic math.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Resy, POS System

    Physical & Mental Requirements:

    Must be able to lift 25+ lbs.

    Must be able to support yourself throughout a complete shift without any assistance.

    Work Environment:

    Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.

    They must maintain a neat appearance and always be courteous to guests.

    LOCATION: 1 Center Street, Folly Beach, SC

    BENEFITS:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

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    Pinky's Host  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Pinky's on the Beach:

    Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

    JOB TITLE: Hostess or Host

    MUST BE AVAILABLE MONDAY-FRIDAY FROM 10 AM-5 PM

    DEPARTMENT: Pinky’s on the Beach

    LOCATION: TIDES Hotel

    REPORTS TO: Pinky's General Manager

    POSITION SUMMARY:

    Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

    MAIN DUTIES AND RESPONSIBILITIES:

    Welcome guests to the venue

    Provide accurate wait times and monitor waiting lists

    Manage reservations and seating chart

    Escort customers to assigned dining or bar areas

    Provide food and beverage menus

    Greet customers upon their departure

    Coordinate with wait staff about available seating options

    Maintain a clean reception area

    Cater to guests who require extra attention (e.g. children, elderly)

    Answer incoming calls and address customers’ queries

    Assist wait staff as needed

    Take carry out orders and collect payments

    SUPERVISORY RESPONSIBILITIES:

    NONE.

    JOB REQUIREMENTS:

    Education: High School Diploma or GED

    Experience: 1-2 years hosting/customer service experience, preferred.

    Skills:

    Ability to communicate fluently in English with hotel/restaurant guests and employees.

    Ability to provide friendly, efficient and courteous service to guests.

    Ability to work under pressure, be organized, self-motivated and work well with others.

    Strong positive attitude and ability to initiate light conversation with guests.

    Knowledge of hotel property and operating hours.

    Customer focus and drive to deliver optimal employee and customer satisfaction.

    Must have the ability to multi-task and perform well under stressful circumstances.

    Ability to handle money and operate a point-of-sale system

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: point of sale system; reservations system

    Physical & Mental Requirements:

    Must be able to lift 50lbs;

    Ability to bend, kneel, squat;

    Ability to stand/walk for an 8 hour shift

    Work Environment:

    High guest interaction

    Fast paced; high volume

    Subject to extreme weather conditions including high heat, rain, wind, etc.

    LOCATION: Your hotel’s physical address

    SALARY: $15 per hour with annual bonus opportunities

    BENEFITS:

    A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition assistance discount programsReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurants

    EOE / DFWP

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