Job DescriptionJob Description

Job Summary

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Education & Experience

• College course work in related field helpful.

• Experience in a hotel or a related field preferred.

• High School diploma or equivalent required.

• Computer experience required.

• Customer Services experience preferred.

• Fully Bilingual (English and Spanish)

Physical Requirements

• Flexible and long hours sometimes required.

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

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Job DescriptionJob Description

Job Summary

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Education & Experience

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

• Guest Service Experience preferred.

• Computer knowledge/skills required.

Physical requirements

• Flexible and long hours sometimes required.

• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Late/Overnight shift.

General Requirements

• Maintain a warm and friendly demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Maintain regular attendance in compliance with department Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

• Comply with department Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

• Must be able to cross-train in other hotel related areas.

• Must be able to maintain confidentiality of information.

• Must be able to show initiative, including anticipating guest or operational needs.

• Perform other duties as requested by management.

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Job DescriptionJob DescriptionComo tcnico trabajars con el administrador de arcade para garantizar que el arcade y los juegos se mantengan con los ms altos estndares. Los tcnicos de Arcade proporcionarn mantenimiento mecnico y elctrico a los videojuegos y equipos en la sala de juegos. Adems del mantenimiento, el tcnico de Arcade tambin debe limpiar y ejecutar diagnsticos en el equipo.

Responsabilidades
Debe tener la capacidad de diagnosticar y reparar una gran variedad de juegos de arcade.
Tener la capacidad para resolver problemas, de leer y comprender los manuales de juegos.
Recibe piezas y asegura la distribucin.
Maneja las devoluciones de las piezas.
Se comunica diariamente con los gerentes de Arcade.
Solicita piezas segn sea necesario.
Realizar mantenimiento preventivo diario y reparaciones a los equipos. Solucionar problemas, reparar y/o reemplazar componentes electrnicos, placas y computadoras defectuosas.
Completar la lista de verificacin de seguridad diaria para todo el equipo.
Mantener un inventario de equipos electrnicos, piezas mecnicas y herramientas.
Mantener una actitud centrada en la seguridad en todo momento.

Habilidades que estamos buscando:
Capacidad para leer esquemas y solucionar problemas hasta el nivel de la placa de componentes.
Habilidades de planificacin, organizacin y multitarea.
Atencin al detalle.
Gestin del tiempo y sentido de urgencia.
Ttulo tcnico, o formacin elctrica o mecnica previa, preferido.

Funciones esenciales del trabajo y entorno de trabajo:
Debe ser capaz de levantar o transportar objetos que pesen de 10 a 50 libras durante el turno programado.
Debe ser capaz de pararse, agacharse, arrodillarse, alcanzar, empujar / tirar, caminar y ponerse en cuclillas durante el turno programado.
Adems de las responsabilidades laborales esenciales mencionadas anteriormente, la capacidad de manejar el estrs laboral e interactuar eficazmente con los dems, incluidos los invitados y los miembros del equipo, son funciones esenciales del trabajo.
El entorno de trabajo incluye luces intermitentes y parpadeantes, partes mecnicas mviles y ruido fuerte.

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Job DescriptionJob Description

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift. Read Less

Job DescriptionJob Description

Represents the hotel to the guest throughout all stages of the guest’s stay. Determinates a guest’s reservation status and identifies how long the guest will stay. Helps guests’ complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk pits and communicates this information to the appropriate hotel personnel. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid outs. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Efficient use of the guest satisfactions tools provided: “TWO MORE”, “MAKE IT RIGHT”, “KIPSU” among others, to increase our guest loyalty and returning and guarantee the best scores in SALT. Maintain HHonors enrollment engagement.

Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hilton Marketing Programs such as Hilton Honors, for arriving guests. Ensures guest knows location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler’s checks, and other forms of payments.Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions.Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Use the Problems Resolution Empowerment Guidelines among the “MAKE IT RIGHT” tools.Attempts to communicate with guest in guest’s native language, if applicable.Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve opportunities such as location changes or credit issues.Summons Bell Services team members to escort guest to/from their rooms as appropriate.Offer and enroll gust in our HHonors program.Offer and enroll every guest in KIPSU.Promote room upsell to increase revenue.Any other tasks assigned by General Manager or Director.

Requirements:

High school diploma or equivalentBilingual (English & Spanish)Great customer service Read Less

Job DescriptionJob Description

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Guest Services Agent opening and find out what it truly means to be a part of the Tides Folly Beach team.

Compensation: $17.00 per hour

Location: 1 Center St, Folly Beach, SC 29439

MAIN DUTIES AND RESPONSIBILITIES:

Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.

SUPERVISORY RESPONSIBILITIES:

NONE

JOB REQUIREMENTS:

Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

Experience: Prior hotel-related experience desired.

Skills:

To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Phone, computer, walkie talkie, printer.

Physical & Mental Requirements:

Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Work Environment:

Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountability

EOE / DFWP

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Job DescriptionJob Description

Oficinista Médico (Registro y Sala de Emergencias)

Ubicación: Trujillo Alto, PR

Clasificación: No Exento, Tiempo Completo

Rango salarial: $12.57 a $13.88 por hora

Jornada: Turnos rotativos (31 a 39 horas semanales)

Horarios: 7:00AM a 4:00PM, 2:00PM a 11PM, 11PM a 7:00AM

NeoMed Center es un centro de salud primaria y preventiva dedicado a brindar un cuidado accesible a los pacientes y a promover el bienestar comunitario. Nuestra cultura orientada al trabajo en equipo fomenta un entorno laboral colaborativo e inclusivo que nos destaca entre los proveedores más creativos y dinámicos de Puerto Rico. Nos apasionamos por hacer de la experiencia de nuestros pacientes una distintiva de nuestra marca y estamos comprometidos con el desarrollo profesional de nuestros talentos. Nuestra empresa social está construyendo un sistema de atención médica primaria de clase mundial, dirigidos a construir comunidades saludables y a mejorar los resultados de salud en nuestros clientes.

¿Estás listo/a para una carrera gratificante?

Más de 450 talentos en Puerto Rico trabajan para NeoMed Center, Inc.

¡Ven y únete a nuestro equipo #DePrimera!

Nuestros Beneficios

En NeoMed Center ofrecemos un paquete competitivo de beneficios a nuestros talentos.

Días por Vacaciones, Enfermedad, Asunto Personal y CumpleañosPlan Médico, Dental y de VisiónPlan de Retiro 401 (k)Licencia por Maternidad y PaternidadBono de NavidadGimnasio en las FacilidadesUniformes Corporativos¡Y muchos más!

Resumen del Puesto

El/La Oficinista Médico brinda servicios directos a los pacientes en el área de registro utilizando programas y sistemas de información automatizados. Recibe al paciente cortésmente y verifica qué servicio está solicitando, acorde con el área que esté asignado(a). Es responsable de llamar a los pacientes registrados y de cada lista de médicos asignada para validar sus citas. Además, el/la Oficinista Médico cobra y registra en el sistema, los deducibles y pagos por servicios, y verifica la elegibilidad del plan médico de los pacientes.

Actividades del Puesto

Llama por a los pacientes de cada lista de médicos asignada y verifica sus citas.Coloca responsablemente la información del plan médico en el sistema y valida la misma a través de la elegibilidad.Identifica deducibles (si aplican) y los envía a pagaduría para efectuar el pago del mismo.Aplica los pagos de los deducibles en el sistema y registra la evaluación socioeconómica (Household Assessment) en el sistema.Verifica y actualiza la información sociodemográfica en el sistema.Registra las firmas electrónicamente en todos los formularios y consentimientos que apliquen.Digitaliza los referidos contestados de los pacientes y crea los referidos en el sistema (en caso que no estén creados).Atiende y canaliza las llamadas telefónicas, coordina citas, y realiza las llamadas de seguimiento para la coordinación de citas del listado de pacientes hospitalizados.Anota en los registros correspondientes los servicios de EKG y cirugía menor que solicite el paciente.Entrega libro informativo del centro a los pacientes nuevos.Orienta al paciente de los servicios que ofrece nuestro centro y completa los compromisos de pago cuando es necesario.Realiza el cuadre de la caja registradora de manera responsable.Busca y acomoda los expedientes de las clínicas del próximo día.Anotar en el listado correspondiente los pacientes “no show”.Verifica cuando es la próxima cita del paciente que no se presentó a su cita, en el historial de citas.Responsable de llamar a los pacientes que no tengan citas coordinadas.

Competencias del Puesto

Educación

Grado Asociado en Ciencias Secretariales, Secretarial Médico, Manejo de Información, Facturación Médica, Administración de Empresas y/o área relacionada de una institución acreditada (requerido), y/oBachillerato en Administración de Sistemas de Oficina, Ciencias Secretariales, Administración de Empresas o disciplina relacionada de una institución acreditada (preferible).

Experiencia

Un (1) año de experiencia en funciones clericales relacionadas en escenarios de salud.

Requisitos Adicionales

Disponibilidad completa requerida para turnos rotativos incluyendo fines de semana, días feriados y turnos de noche (overnight).

Importante: El/La candidato/a debe proporcionar evidencia de la preparación académica y los cursos relacionados con la convocatoria de empleo.

Trabajador/a Esencial

Como líderes reconocidos de la salud primaria integral en Puerto Rico, reafirmamos nuestro compromiso de siempre ofrecer servicios médicos a nuestros pacientes y comunidades, incluso durante eventos de emergencia y/o desastres naturales. Los talentos de NeoMed Center son considerados trabajadores esenciales, cuyo papel es crítico en la continuidad de importantes servicios, incluso en tales circunstancias. Al postularse para este puesto usted reconoce que, NeoMed Center puede requerir sus servicios durante e inmediatamente después de estos eventos.

Declaración de Igualdad de Oportunidades en el Empleo (EEO)

NeoMed Center, Inc., es un patrono con igualdad de oportunidades en el empleo. NeoMed Center tiene un firme compromiso en garantizar una cultura donde se valoren las diferentes perspectivas que la diversidad aporta en todos los aspectos del empleo sin importar la raza, color, religión, origen nacional, estado de ciudadanía, ascendencia, edad, sexo o género, orientación sexual, identidad de género, estado civil, discapacidad física o mental, estado militar o de veterano, o cualquier otra característica protegida por la ley.

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Job DescriptionJob Description

Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Beaches clinic.

The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.

The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.

Office Location: Baptist Beaches clinic, 1577 Roberts Dr. Jacksonville Beach, FL 32250

Schedule: Monday - Friday/40 hours/week; hours can range from 7:15a - 5:30p.

Essential Duties and Responsibilities

Greet patients and determine the nature of their visit, i.e. appointment, prescription pick up, etc.Responsible for checking patients in and out for their scheduled appointments. Collect and update current demographic and insurance information. Verify insurance participation and obtain necessary referralsCollect all applicable co-pays or patient balances and maintain a cash journal. Schedule patient appointments. Instruct patients on HIPAA requirements, financial responsibility.Assist patients with requests for records, x-rays, transportation etc.Maintain electronic medical records.Handle multiple telephone lines, screen callers, and relay messages.Perform related job duties as required to support the medical office.

Position Requirements

Previous medical office experience preferred.High school diploma or GED.Excellent customer service skills.Effective communication skills.Ability to work in an environment involving direct contact with the public and staff. Ability to handle stressful and difficult situations.Ability to multi-task and work efficiently in a fast-paced environment.Knowledge of patient confidentiality standards.Effective computer skills.

Working Conditions

Normal office environment. Occasional overtime may be required.

Physical Demands

Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.

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Job DescriptionJob Description
COME JOIN OUR TEAM! The MASSANUTTEN VILLAGE FAMILY ENTERTAINMENT CENTER IS NOW HIRING Part-Time Attendants for
Go Karts, Mini-Golf, Snack Shop and Bumper Cars. 

APPLY @ WWW.MASSANUTTENVILLAGE.COMCALL: 540-289-9466
WORK IN A FUN & EXCITING ENVIRONMENT WHILE EARNING COMPETITIVE PAY WITH FREE USE OF THE FEC ACTIVITIES Read Less

Job DescriptionJob Description

Title: Tour Guide
Location: Portland, Maine

Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide! 

Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.

Ghost Tour Guide Pay & Benefits:$40 - $150 per tour (including tips) TIPS!! These can range from $20 to over $100 for a 1-2 hour tourCash bonuses for good reviewsFree or discounted tours for you and close family/friends all over the countryFlexible schedules, fun part-time work, ability to earn tips in addition to payThe chance to get to know your city and meet a lot of fun people from all over the country!

To learn more about our Ghost Tour Guide here is a short video:

Ghost Tour Guide RequirementsQualified candidates should be skilled in public speakingApplicants should reside near downtown (within 25 miles) and have reliable transportationApplicants should be passionate about storytelling and history

US Ghost Adventures offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country.
 

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Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Control de Acceso Lobby  (PART TIME) , Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios flexibles a tiempo parcial y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $11.59

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Poseer licencia de conducir vigente de Puerto RIcoEstar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1544783 Read Less

Job DescriptionJob Description

Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

Position Summary:

The Bellstand Attendant shall greet, welcome, and assist guests arriving at and departing from the resort. Assist with directions, storing baggage, basic information about resort and local attractions. Deliver amenities and other items, such as packages to guest rooms.

Essential Duties and Responsibilities:

Deliver amenities to guest room prior to arrival.Meet, greet, as well as open doors for all guests as they arrive to the resort and leave when possible.Guide guests to the check-in counter and offer them a Welcome Punch.Escort guests along with their baggage to the assigned hotel room and provide explanation of the AC control, television remote and safe.Familiarize yourself with guests using their names when possible. Smiling and verbally greeting guests when you see them.Guide and suggest the amenities of the hotel, for example Iggies, Oasis, Heavenly Days, and gift shop.Check special requests and make sure they are ready prior to guest arrival.Maintain neat and clean lobby areas inside and out to include but not limited to sweeping welcome mat and area as well as clean glass lobby doors.Communicate maintenance requests to Front Desk.Ensure that the Guest Service golf cart is in good repair and clean.Have accurate and complete guest assistance information, including, events taking place in town, restaurants and athletic events as well as determining requirements for and follow-up on special groups or VIP’s.

Secondary Position Tasks:

Performs other related duties and responsibilities as assigned.

Position Requirements and Qualifications:

Education Level:

High School Diploma or equivalent Certificate required.

Experience in Related Field:

Minimum of 1 year of customer service or hotel experience desired.Equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills.

Work Schedule:

Ability to work a rotating shift - Day, Night &/or Weekends.Ability to work extended shifts as needed.

Equipment Used:

Ability to operate golf cart/vehicle controls.Competency in and knowledge of standard office equipment to include, but not limited to, the computer, fax machine, copier, typewriter, printer, calculator, and scanner.

Physical Activity, Requirements, Visual Acuity, and Working Conditions:

The conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations, as required by the Americans with Disabilities Act, will be granted whenever possible to enable individuals with disabilities to perform the essential functions.

Physical activity of this position:

Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.Balancing - Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.Reaching - Extending hand(s) and arm(s) in any direction.Standing - Particularly for sustained periods of time.Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward.Pulling - Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.Grasping - Applying pressure to an object with the fingers and palm.Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.

Physical requirements of this position:

Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Visual acuity requirements including color, dept perception and field vision:

The worker is required to have visual acuity to operate a golf cart/vehicle.

The conditions the worker will be subject to in this position:

The worker is subject to both environmental conditions. Activities occur inside and outside.

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Job DescriptionJob Description

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Room Attendant opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

Location: 1 Center St, Folly Beach, SC 29439

Salary: $20.00 per hour with annual bonus opportunities

Benefits:

A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

POSITION SUMMARY:

Room Attendants are responsible for cleaning and servicing guest rooms in a timely manner. They ensure that all rooms are up to cleanliness standards. Reporting any maintenance issues as well as handling guests requests or complaints. Cleaning/organizing housekeeping carts, corridors, and storage closets daily.

MAIN DUTIES AND RESPONSIBILITIES:

Must be able to work weekends and holidaysArrive on time with a positive attitudeStock housekeeping cart before and after with guest room suppliesClean bathroom and bedroomsInspect mattress pads, pillows and bedskirts.Make beds and change linensClean refrigeratorClean/sanitize room furniture: coffee maker, telephone etc.Report any maintenance issuesSweep and mop guest rooms

SUPERVISORY RESPONSIBILITIES:

None

JOB REQUIREMENTS:

Education: High School diploma or GED preferred

Experience: One or two years of housekeeping experience is preferred but not required.

Skills:

Ability to communicate in English with guests, co-workers and management to their understanding.Ability to clean 15/16 rooms per shift.Ability to perform assigned tasks with attention to detail, essential speed and accuracy.Ability to clean a check out within 30-35 minutesAbility to clean a stayover in 20-25 minutes.Teamwork and leadership.

WORKING CONDITIONS:

Equipment to Be Used: Cart, broom, dustpan, Swiffer mop, toilet brush, squeegee, & other cleaning supplies.

Physical & Mental Requirements:

Able to stand for long periods of timeAble to walk for extended periods of timeAble to squat, push and pull at least 20 lbs.

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP

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Job DescriptionJob Description

Position Overview:

Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there’s no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer guest and employee experience that is unlike any other big all-inclusive resort and it’s what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands.

Bolongo Bay Beach Resort is seeking a Front Desk / Reservation Sales Agent to be the first point of contact for our guests, delivering exceptional customer service and ensuring a smooth check-in and check-out experience. This position will cover the Front Desk for lunch hours and to assist with check-ins, and then transition to Reservations to cover phones until 9pm.

Key Responsibilities at Front Desk:

Greet guests warmly and provide a welcoming experience.Handle the check-in and check-out process efficiently, including room assignments and payment processing.Ensure accuracy in guest records, billing, and special requests.Respond to guest inquiries, requests, and concerns promptly and professionally.Provide information about hotel amenities, services, and local attractions.Handle guest complaints with patience and professionalism, escalating issues when necessary.Manage room reservations and availability using the hotel’s booking system.Answer phone calls and emails in a courteous and timely manner.Maintain a clean and organized front desk area.Process payments, deposits, and refunds securely and accurately.Handle cash and credit card transactions following company policies.Work closely with housekeeping, maintenance, and management to meet guest needs.Assist in special requests, including arranging transportation or additional services

Key Responsibilities at Reservations:

Consistently offer professional, friendly and engaging serviceAnswer telephone and email inquiries in a timely manner Determine Guest’s needs and quote the appropriate room and rate as per their needsAssist Guests regarding hotel facilities in an informative and helpful wayBook reservations with accurate information to ensure we exceed Guest’s expectationsMake sure all guests are charged required deposits and final payments when dueBook and enter room reservation requests in our Property Management System, Maestro and send guest confirmationsUnderstand NET rates offered to wholesalers and OTA’s and make sure their reservations are booked at correct ratesEnsure knowledge of all Bolongo Bay Beach Resort facilities, and different services and hours of operation in order to respond confidently and effectively to inquiriesEnsure revenue is maximized by up-selling guest rooms and recommending hotel facilities

Qualifications & Skills:

Experience: Prior experience in hospitality, or customer service preferred but not required.Technical Skills: Proficiency with hotel reservation systems (PMS), Microsoft Office, and basic computer skills.Customer Service: Strong communication, problem-solving, and interpersonal skills.Organization & Multitasking: Ability to manage multiple tasks efficiently in a fast-paced environment.Flexibility: Availability to work varied shifts, including nights, weekends, and holidays.Professional Appearance: Always maintain a neat and professional uniform look.Team Work: Promote and practice Bolongo values of teamwork, mutual respect, integrity and empowerment among all co-workers

Company Benefits:

Medical Coverage (medical, dental, vision)Life Insurance Paid Time Off (vacation, bereavement, and holidays).401K MatchHotel DiscountsMeal DiscountsTuition Reimbursement Read Less

Job DescriptionJob Description

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

WHO WE ARE LOOKING FOR:

An individual to make a positive first impression of the establishment's friendliness, excellent service and high standards.

JOB TITLE: HOST

DEPARTMENT: FOOD AND BEVERAGE

LOCATION: KOKO'S ON THE PIER

REPORTS TO: GENERAL MANAGER, LEAD HOST

POSITION SUMMARY:

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host takes care of our guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus. Host ensures restrooms are clean, stocked, and orderly. The Host also needs to answer the phones and fill to-go orders when needed.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

MAIN DUTIES AND RESPONSIBILITIES:

Welcome guests in a warm and friendly manner.

Be aware of their dining needs.

Seat guests and coordinate the seating chart.

Monitor restaurant activity to determine seating and dining flow.

Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Sell retail.

SUPERVISORY RESPONSIBILITIES:

None.

JOB REQUIREMENTS:

Education: High School Diploma or GED

Experience: No experience required

Skills:

Customer service.

People skills.

Professionalism.

High energy.

Multitasking ability.

Thoroughness.

Planning.

Basic math.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Resy, POS System

Physical & Mental Requirements:

Must be able to lift 25+ lbs.

Must be able to support yourself throughout a complete shift without any assistance.

Work Environment:

Hosts are stationed near the restaurant entrance and are on their feet throughout their shifts.

They must maintain a neat appearance and always be courteous to guests.

LOCATION: 1 Center Street, Folly Beach, SC

RATE OF PAY: $15/hour

BENEFITS:

A culture that values passion, individuality, and fun!

Opportunities for internal growth and development

Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

Referral program

Employee Assistance Program

Discounts at all Avocet-owned hotels & restaurants

EOE / DFWP

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Job DescriptionJob Description

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Pinky's on the Beach:

Pinky’s on the Beach—Folly’s favorite hangout! Your front-row seat to salty air, live tunes, and local flavor served with serious style. From craveable snacks to cocktails with cult followings, everything at Pinky’s is made to turn heads and keep spirits high. The atmosphere? Bold, beachy, and buzzing with good vibes. The team? Passionate pros who know how to keep it cool while running a tight ship. And the view? Let’s just say it never gets old. If you’re looking to work where the ocean is your backdrop and the energy never quits, Pinky’s on the Beach is the place to be.

JOB TITLE: Hostess or Host

MUST BE AVAILABLE MONDAY-FRIDAY FROM 10 AM-5 PM

DEPARTMENT: Pinky’s on the Beach

LOCATION: TIDES Hotel

REPORTS TO: Pinky's General Manager

POSITION SUMMARY:

Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

MAIN DUTIES AND RESPONSIBILITIES:

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists

Manage reservations and seating chart

Escort customers to assigned dining or bar areas

Provide food and beverage menus

Greet customers upon their departure

Coordinate with wait staff about available seating options

Maintain a clean reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customers’ queries

Assist wait staff as needed

Take carry out orders and collect payments

SUPERVISORY RESPONSIBILITIES:

NONE.

JOB REQUIREMENTS:

Education: High School Diploma or GED

Experience: 1-2 years hosting/customer service experience, preferred.

Skills:

Ability to communicate fluently in English with hotel/restaurant guests and employees.

Ability to provide friendly, efficient and courteous service to guests.

Ability to work under pressure, be organized, self-motivated and work well with others.

Strong positive attitude and ability to initiate light conversation with guests.

Knowledge of hotel property and operating hours.

Customer focus and drive to deliver optimal employee and customer satisfaction.

Must have the ability to multi-task and perform well under stressful circumstances.

Ability to handle money and operate a point-of-sale system

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: point of sale system; reservations system

Physical & Mental Requirements:

Must be able to lift 50lbs;

Ability to bend, kneel, squat;

Ability to stand/walk for an 8 hour shift

Work Environment:

High guest interaction

Fast paced; high volume

Subject to extreme weather conditions including high heat, rain, wind, etc.

LOCATION: Your hotel’s physical address

SALARY: $15 per hour with annual bonus opportunities

BENEFITS:

A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid holidaysEarned Wage Access through PayActiv- access to your earned wages before payday!Affordable medical, dental, & vision insurance plansCompany provided life insuranceShort & Long Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with employer matching of up to 3.5%Tuition assistance discount programsReferral programEmployee Assistance ProgramDiscounts at all Avocet-owned hotels & restaurants

EOE / DFWP

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Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Ronda y Control de Acceso Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.00 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1535355 Read Less

Job DescriptionJob Description

Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our Bell Person opening and find out what it truly means to be a part of the Tides Folly Beach and Avocet Hospitality team.

Salary: $13.00 per hour + tips with annual bonus opportunities

Location: 1 Center St, Folly Beach, SC 29439

Benefits:

A culture that values passion, individuality, and fun!Opportunities for internal growth and developmentPaid Time Off (PTO)Paid HolidaysAffordable Medical, Dental, & Vision Insurance PlansCompany provided Life InsuranceShort & Long-Term Disability and Accident and Critical Illness InsuranceTraditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%Referral ProgramEmployee Assistance ProgramDiscounts at all Avocet-owned Hotels and Restaurants

POSITION SUMMARY:

Bell Persons are responsible for greeting and helping guests with their luggage during check-in and check-out. Their duties include greeting guests during arrival, and departure, retrieval of guests' luggage, escorting guests, describing room facilities, luggage verifications, and ensuring the lobby area and Hotel grounds are in order and clean. Bell persons ensure the safe storage of luggage according to proper procedures and deliver packages, faxes, and guests' messages. Bell persons must also maintain friendly and attentive service.

MAIN DUTIES AND RESPONSIBILITIES:

Greet guests in a friendly manner and offer assistance with luggage. Setup and breakdown of meeting rooms.Communicate with other departments in a friendly and professional manner.Be aware of local attractions and restaurants and make recommendations to guests. Accurately communicate with other shifts regarding issues arising from day to day operations.Maintain grounds in a clean and orderly fashionControl parking lot accessOther duties as required.

JOB REQUIREMENTS:

Education: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel

Making guests feel welcome and important, presenting the hotel's areas of attraction, showing the guest their room, pointing out room features, opening doors of arriving guests, and collaborating with other departments.

Experience: Previous hotel-related experience desired.

Skills:

Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest Communication

Equipment to Be Used: Phone, Radio/Walkie, Computer, Printer, Cell phone

Physical & Mental Requirements:

Regularly required to stand, walk, talk and hear; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.Requires manual dexterity sufficient to operate standard computer equipment. Requires normal range of hearing and vision. Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds. Must be able to resolve problems, handle conflict, and make effective decisions under pressure.Must be able to work outdoors most of the time and be exposed to both extreme heat and cold.

Work Environment:

The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP

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Job DescriptionJob Description

Park Hosts are the front lines and first impressions when it comes to the sales and service of our park. Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit.  This position is supervised by the Park Manager.

About Us

The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.

Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.

Responsibilities

Provide our guests with an amazing experience!Greet and check in guests.  Provide general Park information and directionsComplete ticket sales, reservation reschedules, and account credits according to the Park policiesWork on-site with group and birthday party organizers to provide assistance to groups and birthday parties with advance reservationsRetail sales and inventory managementGuest management in the event of a weather closureComplete assigned opening and closing proceduresAssist in Park event set up and coordination as neededUpkeep and general cleanliness of retail area, ticket sales area, bathrooms and other customer and staff areasHarnessing and de-harnessing guestsConducting inventory of customer equipmentGeneral park duties, including mulching, cleaning, trash runs, harness processing, and water station refills, with other duties or tasks as assigned

Qualifications

Possess a friendly disposition and professional demeanor at all timesStrong communication skills and a kind, patient approach to working with peopleReliable with strong work ethic and personal integrityAttention to detailA passion for working outdoors and the ability to handle all weather conditionsAble to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performanceCandidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, retail, hospitalityCandidates must be at least 16 years old, able to lift 30 lbs.  Must be 18 years old to harness guests

Schedule

This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.High preference is given to candidates that are able to commit to the full operating season, running from March 28 through December 1. Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available. Candidate interested in summer-only positions must be available for the full summer season, running from June 1 through September 5.  Weekend and holiday availability is required, including July 4 and Labor Day.Candidates should have a flexible schedule with both weekday and weekend availability.There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate. Spring hire training takes place in March 2026.

Pay Range

While the exact pay offered reflects a candidate's qualifications and experience, Park Hosts are paid at a rate starting at $16.94 per hour.

Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law.  Employment decisions will be based on merit, qualifications and abilities.

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Job DescriptionJob Description

Park Monitors are the eyes and ears of The Adventure Park at Storrs.  Your primary responsibility is to ensure the safety and well-being of Park guests, as well as providing support, assistance and guidance where needed, to create an enjoyable and memorable experience for all guests.  

Park Monitor responsibilities include coaching and supervising guests; executing operational tasks for the park; performing daily inspections of aerial trails, equipment, and the grounds; and facilitating problem-solving as unique and challenging situations arise.  This position is supervised by the Park Operations Assistant Manager and Park Manager.

About Us

The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.

Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.

Responsibilities

Complete opening and closing park procedures, including, but not limited to: Check-in and retail facilities; completion and recording of daily inspections of courses, gear and grounds; and reservation management.Monitor climbers, coaching and providing feedback as necessary. This includes training and leading guests to complete check-in, briefing, harnessing, aerial trails and special events.Actively engage with guests to provide high quality, memorable outdoor experiences. Provide excellent customer service in response to identified and expressed guest needs.Acts as the first level of response for customer complaints, course assists, and emergency situations, informing and involving the supervisor and management teams as needed. Complete necessary supporting paperwork in a timely manner.Assist with park maintenance, groundskeeping, retail sales, and marketing as needed.Follow and enforce Outdoor Venture Group's policies and procedures, including those related to medical and disciplinary situations, facility and equipment use, and emergencies. Ideal candidate models desired guest behaviors. Communicate personal, staff, guest, course, and supply needs to the management team in a timely manner, in addition to regular operational updates.Other duties as assigned.

Qualifications

The Adventure Park operates in a natural outdoor environment. You must be comfortable working at height in all seasonal weather conditions as required.Candidates must be at least 18 years old, able to lift 50 lbs. Climbing experience is preferred, but not required. Previous experience providing high quality customer service is preferred. Experience working with large groups in a professional setting is preferred.Additional experience in adventure tourism is preferred.

Schedule

This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.High preference is given to candidates that are able to commit to the full operating season, running from March 28 - December 1st, 2026 Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available. Candidates should have a flexible schedule with both weekday and weekend availability.There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate.

Pay Range

While the exact pay offered reflects a candidate's qualifications and experience, Park Monitors are paid at a rate between $16.94 and $18 per hour. 
 

Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law.  Employment decisions will be based on merit, qualifications and abilities.

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