• R

    Room Attendant  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Room Attendant is respons... Read More
    Job DescriptionJob Description

    Job Summary

    The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

    Education & Experience

    High School diploma or equivalent and/or experience in a hotel or a related field preferred.

    Physical Requirements

    Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift. Read Less
  • A

    Hotel Assistant General Manager  

    - Folly Beach
    Job DescriptionJob DescriptionTrade the ordinary for ocean views ??Thi... Read More
    Job DescriptionJob Description

    Trade the ordinary for ocean views ??This is your chance to lead, create, and make waves in a place where personality, passion, and hospitality take center stage. If you believe work should be as fun as it is rewarding, you’ll fit right in.

    Location: Tides - 1 Center Street, Folly Beach

    Salary: $80,000-$90,000 per year

    Benefits:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition assistance discount programs

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    POSITION SUMMARY:

    The main function of the Assistant General Manager (AGM) is to assist the General Manager in the daily operation of the Hotel, as well as oversee the property in the absence of the General Manager (GM). The Assistant General Manager is responsible for managing the day to day operation of Front Desk, Bell, Housekeeping, Maintenance, F+B and Administrative Teams in conjunction with the GM and making sure that all departments run smoothly and efficiently

    MAIN DUTIES AND RESPONSIBILITIES:

    Approach all encounters with guests and employees in a friendly, service-oriented manner

    Act as an ambassador to the Hotel and ensure that guests are receiving an unparalleled guest experience

    Remain readily accessible to guests and employees at all times.

    Answer phones, make reservations, check in and check out guests as needed

    Read EOS reports upon arrival for the day, noting and addressing significant events that may require action

    Be aware of the status of the availability of rooms to ensure revenue is maximized

    Maintain effective communication between all Hotel Departments

    Maintain effective communication and coordination with Corporate Departments.

    Monitor all no-show charges, research credit card discrepancies and refunds, research adjustments, respond to chargebacks

    Inspect public areas for cleanliness, overall conditions as well as potential safety hazards

    Investigate, report and coordinate all guest and employee accidents

    Monitor and enforce existing SOPs

    Assist in the selection and training of new employees

    Inspect guestrooms and provide feedback to Housekeeping and Maintenance Departments

    Monitor and update Property Management System as required

    Assist in evaluating the performance of all employees

    Day to Day management responsibilities including scheduling, motivating, assigning, training, purchasing and policy and procedural assessments

    Assist in Administrative duties related to Payroll, Accounts Payable and Human Resources.

    Monitor Reputation Management and respond to all reviews.

    Provide assistance to Restaurant, Coffee Shop or Banquets as needed

    SUPERVISORY RESPONSIBILITIES:

    GUEST SERVICE DIRECTOR/MANAGERHOUSEKEEPING DIRECTOR/MANAGER

    JOB REQUIREMENTS:

    Education: College Degree preferred

    Experience: A minimum of 3 years in Hotel or Hospitality/Entertainment Industry Management

    Skills:

    Must be able to convey information and ideas clearly.

    Must be able to evaluate and select among alternative courses of action quickly and accurately

    Must work well in stressful, high pressure situations with minimal supervision

    Be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests

    Must have the ability to understand and analyze complex information and data from various sources

    Great problem solving with attention to detail

    Ability to understand and affect financial information

    Must be able to work flexible shifts with and average of 50+ hours per week

    Maintain regular attendance in compliance with Hotel standards and as required by scheduling, which may vary from week to week according to the needs of the Hotel

    Maintain high standards of personal appearance and grooming.

    Comply at all times with Tides and Avocet Hospitality Groups standards and regulations to ensure safe and efficient Hotel operations.

    Must be a team player

    Excellent organization and time management skills

    Have a passion for creating an exceptional experience for all guests

    WORKING CONDITIONS:

    This is NOT a desk position. The Assistant General Manager will be a dynamic figure in the Hotel that will affect and “touch” each Department during the shift

    Equipment to Be Used:

    COMPUTER - Fluency in Microsoft Office and Google SuitePMS - Opera CloudPOS - MicrosAccounting Software - M3Payroll Software - ADPReputation Management - RevinateAssa Abloy - Room locksLight usage of Knives and light Maintenance equipment is possible

    Physical & Mental Requirements:

    Long hours are to be expected, including evenings, weekends, holidays and occasionally overnight.

    Must be able to perform simple grasping, fine manipulation and repetitive hand and arm movement frequently

    Must be able to work indoors and outdoors

    Must be able to stand on feet throughout the shift

    Must be able to push, carry, lift or otherwise move objects up to 50 pounds.

    Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis

    Must be able to climb stairs

    Must be able to read, write and speak English

    Must be able to work well under pressure

    Work Environment:

    Achieving results by having fun

    Positive Values

    Relaxed, yet productive atmosphere

    Commitment to Excellence

    Open and Honest Communication

    Cooperation, Support and empowerment

    Positive reinforcement

    High accountability

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    EOE / DFWP

    Read Less
  • R

    Bell Person  

    - 00745
    Job DescriptionJob DescriptionJob SummaryThe Bellman provides exceptio... Read More
    Job DescriptionJob Description

    Job Summary

    The Bellman provides exceptional customer service to guests by assisting with luggage, offering directions, and performing various guest service functions. The role requires a friendly, professional demeanor and a thorough knowledge of the property’s layout, local attractions, and amenities.


    Education & Experience

    • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

    • Must have a valid driver's license for the applicable state.


    Physical Requirements

    • Flexible and long hours sometimes required.

    • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

    • Ability to lift heavy luggage, stand for long periods, and navigate the property.


    Read Less
  • T

    Bellperson  

    - 00907
    Job DescriptionJob DescriptionAcknowledge escorts arriving guests/cust... Read More
    Job DescriptionJob Description

    Acknowledge escorts arriving guests/customer in a friendly, courteous manner to and from their accommodations, assisting and transporting their luggage, acquaints each guest with room and features, facilities overview and outlets. Handle guests/customer correspondence and special deliveries and offer assistance, all in a professional and friendly manner in accordance with hotel standards.

    Greets guests/customers immediately with a friendly and sincere welcome. Open doors for guests/customer, offer warm and sincere welcome to the hotel. Retrieves guest/customer items from cars, busses, vans and carts. Grasp, lift, carry and /or load luggage and packages onto a bell cart to transport items throughout hotel to designated room(s) or area.Navigates bell cart through public areas, guest/customer room corridors and to elevators.Approaches and offers luggage assistance as guests/customer arrive or depart.Perform room deliveries, departure letters, other amenities or gifts as needed.Escorts guests/customer to accommodations, visually inspects rooms and telephone and deficiencies such as towels to housekeeping immediately. Points out room features, amenities and directory for reference.Listens and responds to guest/customer inquiries using a positive, body language and clear speaking voice.Answers questions and offer assistance giving accurate information regarding outlet hours of operations, hotel services, directions to local attractions or function rooms, car rentals, shuttle service etc.Organizes and stores luggage as necessary in a designated area.Picks up and delivers guest/customer laundry to and from guest/customer rooms in a timely, accurate manner.Delivers morning newspapers, departure notices, mail, packages, faxes, flowers, special deliveries, etc. to specific guest/customer rooms. Greets and opens main doors for all guest/customer and visitors.Maintains and posts hotel reader boards and public area signage.Cleans and polishes carts and other equipment used in the department.Properly answers the bell desk phone and provide information as needed.Reads and matches luggage tags, write claim tickets and detach receipt portion to give to guest/customer to claim their luggage.Keeps work area clean and organized.Assist the department with any movement of boxes as well as department supplies storage.Maintain guest/customer privacy at all times and guest/customer room numbers cannot be divulged.Must comply with tip reporting procedures according to the hotel policies and State regulations.Maintaining the bell closet in an organized and neat form.Follow the lost & found procedures.Attend training for team members.Follow hotel standards for safety and security.Attend all mandatory meetings.

    Requirements:

    Highschool diploma or equivalentBilingual- English and SpanishFull availability (nights, weekends and holidays) Read Less
  • J

    Front Desk Specialist - Beach Rehab  

    - Jacksonville Beach
    Job DescriptionJob DescriptionJacksonville Orthopaedic Institute is lo... Read More
    Job DescriptionJob Description

    Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Beaches rehab.

    The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.

    The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.

    Office Location: Baptist Beaches clinic, 1577 Roberts Dr. Jacksonville Beach, FL 32250

    Schedule: Monday - Friday/40 hours/week

    Essential Duties and Responsibilities

    Greet patients and determine the nature of their visit, i.e. appointment, prescription pick up, etc.Responsible for checking patients in and out for their scheduled appointments. Collect and update current demographic and insurance information. Verify insurance participation and obtain necessary referralsCollect all applicable co-pays or patient balances and maintain a cash journal. Schedule patient appointments. Instruct patients on HIPAA requirements, financial responsibility.Assist patients with requests for records, x-rays, transportation etc.Maintain electronic medical records.Handle multiple telephone lines, screen callers, and relay messages.Perform related job duties as required to support the medical office.

    Position Requirements

    Previous medical office experience preferred.High school diploma or GED.Excellent customer service skills.Effective communication skills.Ability to work in an environment involving direct contact with the public and staff. Ability to handle stressful and difficult situations.Ability to multi-task and work efficiently in a fast-paced environment.Knowledge of patient confidentiality standards.Effective computer skills.

    Working Conditions

    Normal office environment. Occasional overtime may be required.

    Physical Demands

    Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.

    Read Less
  • N

    Front Desk Medical Clerk  

    - 00778
    Job DescriptionJob DescriptionOficinista Médico (Registro y Sala de Em... Read More
    Job DescriptionJob Description

    Oficinista Médico (Registro y Sala de Emergencias)

    Ubicación: Gurabo, PR

    Clasificación: No Exento, Tiempo Completo

    Rango salarial: $12.57 a $13.88 por hora

    Jornada: Turnos rotativos (31 a 39 horas semanales)

    Horarios: 7:00AM a 4:00PM, 2:00PM a 11PM, 11PM a 7:00AM

    NeoMed Center es un centro de salud primaria y preventiva dedicado a brindar un cuidado accesible a los pacientes y a promover el bienestar comunitario. Nuestra cultura orientada al trabajo en equipo fomenta un entorno laboral colaborativo e inclusivo que nos destaca entre los proveedores más creativos y dinámicos de Puerto Rico. Nos apasionamos por hacer de la experiencia de nuestros pacientes una distintiva de nuestra marca y estamos comprometidos con el desarrollo profesional de nuestros talentos. Nuestra empresa social está construyendo un sistema de atención médica primaria de clase mundial, dirigidos a construir comunidades saludables y a mejorar los resultados de salud en nuestros clientes.

    ¿Estás listo/a para una carrera gratificante?

    Más de 450 talentos en Puerto Rico trabajan para NeoMed Center, Inc.

    ¡Ven y únete a nuestro equipo #DePrimera!

    Nuestros Beneficios

    En NeoMed Center ofrecemos un paquete competitivo de beneficios a nuestros talentos.

    Días por Vacaciones, Enfermedad, Asunto Personal y CumpleañosPlan Médico, Dental y de VisiónPlan de Retiro 401 (k)Licencia por Maternidad y PaternidadBono de NavidadGimnasio en las Facilidades¡Y muchos más!

    Resumen del Puesto

    El/La Oficinista Médico brinda servicios directos a los pacientes en el área de registro utilizando programas y sistemas de información automatizados. Recibe al paciente cortésmente y verifica qué servicio está solicitando, acorde con el área que esté asignado(a). Es responsable de llamar a los pacientes registrados y de cada lista de médicos asignada para validar sus citas. Además, el/la Oficinista Médico cobra y registra en el sistema, los deducibles y pagos por servicios, y verifica la elegibilidad del plan médico de los pacientes.

    Actividades del Puesto

    Llama por a los pacientes de cada lista de médicos asignada y verifica sus citas.Coloca responsablemente la información del plan médico en el sistema y valida la misma a través de la elegibilidad.Identifica deducibles (si aplican) y los envía a pagaduría para efectuar el pago del mismo.Aplica los pagos de los deducibles en el sistema y registra la evaluación socioeconómica (Household Assessment) en el sistema.Verifica y actualiza la información sociodemográfica en el sistema.Registra las firmas electrónicamente en todos los formularios y consentimientos que apliquen.Digitaliza los referidos contestados de los pacientes y crea los referidos en el sistema (en caso que no estén creados).Atiende y canaliza las llamadas telefónicas, coordina citas, y realiza las llamadas de seguimiento para la coordinación de citas del listado de pacientes hospitalizados.Anota en los registros correspondientes los servicios de EKG y cirugía menor que solicite el paciente.Entrega libro informativo del centro a los pacientes nuevos.Orienta al paciente de los servicios que ofrece nuestro centro y completa los compromisos de pago cuando es necesario.Realiza el cuadre de la caja registradora de manera responsable.Busca y acomoda los expedientes de las clínicas del próximo día.Anotar en el listado correspondiente los pacientes “no show”.Verifica cuando es la próxima cita del paciente que no se presentó a su cita, en el historial de citas.Responsable de llamar a los pacientes que no tengan citas coordinadas.

    Competencias del Puesto

    Educación

    Grado Asociado en Ciencias Secretariales, Secretarial Médico, Manejo de Información, Facturación Médica, Administración de Empresas y/o área relacionada de una institución acreditada (requerido), y/oBachillerato en Administración de Sistemas de Oficina, Ciencias Secretariales, Administración de Empresas o disciplina relacionada de una institución acreditada (preferible).

    Experiencia

    Un (1) año de experiencia en funciones clericales relacionadas en escenarios de salud.

    Requisitos Adicionales

    Disponibilidad completa requerida para turnos rotativos incluyendo fines de semana, días feriados y turnos de noche (overnight).

    Importante: El/La candidato/a debe proporcionar evidencia de la preparación académica y los cursos relacionados con la convocatoria de empleo.

    Trabajador/a Esencial

    Como líderes reconocidos de la salud primaria integral en Puerto Rico, reafirmamos nuestro compromiso de siempre ofrecer servicios médicos a nuestros pacientes y comunidades, incluso durante eventos de emergencia y/o desastres naturales. Los talentos de NeoMed Center son considerados trabajadores esenciales, cuyo papel es crítico en la continuidad de importantes servicios, incluso en tales circunstancias. Al postularse para este puesto usted reconoce que, NeoMed Center puede requerir sus servicios durante e inmediatamente después de estos eventos.

    Declaración de Igualdad de Oportunidades en el Empleo (EEO)

    NeoMed Center, Inc., es un patrono con igualdad de oportunidades en el empleo. NeoMed Center tiene un firme compromiso en garantizar una cultura donde se valoren las diferentes perspectivas que la diversidad aporta en todos los aspectos del empleo sin importar la raza, color, religión, origen nacional, estado de ciudadanía, ascendencia, edad, sexo o género, orientación sexual, identidad de género, estado civil, discapacidad física o mental, estado militar o de veterano, o cualquier otra característica protegida por la ley.

    Read Less
  • N

    Front Desk Medical Clerk  

    - 00976
    Job DescriptionJob DescriptionOficinista Médico (Registro y Sala de Em... Read More
    Job DescriptionJob Description

    Oficinista Médico (Registro y Sala de Emergencias)

    Ubicación: Trujillo Alto, PR

    Clasificación: No Exento, Tiempo Completo

    Rango salarial: $12.57 a $13.88 por hora

    Jornada: Turnos rotativos (31 a 39 horas semanales)

    Horarios: 7:00AM a 4:00PM, 2:00PM a 11PM, 11PM a 7:00AM

    NeoMed Center es un centro de salud primaria y preventiva dedicado a brindar un cuidado accesible a los pacientes y a promover el bienestar comunitario. Nuestra cultura orientada al trabajo en equipo fomenta un entorno laboral colaborativo e inclusivo que nos destaca entre los proveedores más creativos y dinámicos de Puerto Rico. Nos apasionamos por hacer de la experiencia de nuestros pacientes una distintiva de nuestra marca y estamos comprometidos con el desarrollo profesional de nuestros talentos. Nuestra empresa social está construyendo un sistema de atención médica primaria de clase mundial, dirigidos a construir comunidades saludables y a mejorar los resultados de salud en nuestros clientes.

    ¿Estás listo/a para una carrera gratificante?

    Más de 450 talentos en Puerto Rico trabajan para NeoMed Center, Inc.

    ¡Ven y únete a nuestro equipo #DePrimera!

    Nuestros Beneficios

    En NeoMed Center ofrecemos un paquete competitivo de beneficios a nuestros talentos.

    Días por Vacaciones, Enfermedad, Asunto Personal y CumpleañosPlan Médico, Dental y de VisiónPlan de Retiro 401 (k)Licencia por Maternidad y PaternidadBono de NavidadGimnasio en las FacilidadesUniformes Corporativos¡Y muchos más!

    Resumen del Puesto

    El/La Oficinista Médico brinda servicios directos a los pacientes en el área de registro utilizando programas y sistemas de información automatizados. Recibe al paciente cortésmente y verifica qué servicio está solicitando, acorde con el área que esté asignado(a). Es responsable de llamar a los pacientes registrados y de cada lista de médicos asignada para validar sus citas. Además, el/la Oficinista Médico cobra y registra en el sistema, los deducibles y pagos por servicios, y verifica la elegibilidad del plan médico de los pacientes.

    Actividades del Puesto

    Llama por a los pacientes de cada lista de médicos asignada y verifica sus citas.Coloca responsablemente la información del plan médico en el sistema y valida la misma a través de la elegibilidad.Identifica deducibles (si aplican) y los envía a pagaduría para efectuar el pago del mismo.Aplica los pagos de los deducibles en el sistema y registra la evaluación socioeconómica (Household Assessment) en el sistema.Verifica y actualiza la información sociodemográfica en el sistema.Registra las firmas electrónicamente en todos los formularios y consentimientos que apliquen.Digitaliza los referidos contestados de los pacientes y crea los referidos en el sistema (en caso que no estén creados).Atiende y canaliza las llamadas telefónicas, coordina citas, y realiza las llamadas de seguimiento para la coordinación de citas del listado de pacientes hospitalizados.Anota en los registros correspondientes los servicios de EKG y cirugía menor que solicite el paciente.Entrega libro informativo del centro a los pacientes nuevos.Orienta al paciente de los servicios que ofrece nuestro centro y completa los compromisos de pago cuando es necesario.Realiza el cuadre de la caja registradora de manera responsable.Busca y acomoda los expedientes de las clínicas del próximo día.Anotar en el listado correspondiente los pacientes “no show”.Verifica cuando es la próxima cita del paciente que no se presentó a su cita, en el historial de citas.Responsable de llamar a los pacientes que no tengan citas coordinadas.

    Competencias del Puesto

    Educación

    Grado Asociado en Ciencias Secretariales, Secretarial Médico, Manejo de Información, Facturación Médica, Administración de Empresas y/o área relacionada de una institución acreditada (requerido), y/oBachillerato en Administración de Sistemas de Oficina, Ciencias Secretariales, Administración de Empresas o disciplina relacionada de una institución acreditada (preferible).

    Experiencia

    Un (1) año de experiencia en funciones clericales relacionadas en escenarios de salud.

    Requisitos Adicionales

    Disponibilidad completa requerida para turnos rotativos incluyendo fines de semana, días feriados y turnos de noche (overnight).

    Importante: El/La candidato/a debe proporcionar evidencia de la preparación académica y los cursos relacionados con la convocatoria de empleo.

    Trabajador/a Esencial

    Como líderes reconocidos de la salud primaria integral en Puerto Rico, reafirmamos nuestro compromiso de siempre ofrecer servicios médicos a nuestros pacientes y comunidades, incluso durante eventos de emergencia y/o desastres naturales. Los talentos de NeoMed Center son considerados trabajadores esenciales, cuyo papel es crítico en la continuidad de importantes servicios, incluso en tales circunstancias. Al postularse para este puesto usted reconoce que, NeoMed Center puede requerir sus servicios durante e inmediatamente después de estos eventos.

    Declaración de Igualdad de Oportunidades en el Empleo (EEO)

    NeoMed Center, Inc., es un patrono con igualdad de oportunidades en el empleo. NeoMed Center tiene un firme compromiso en garantizar una cultura donde se valoren las diferentes perspectivas que la diversidad aporta en todos los aspectos del empleo sin importar la raza, color, religión, origen nacional, estado de ciudadanía, ascendencia, edad, sexo o género, orientación sexual, identidad de género, estado civil, discapacidad física o mental, estado militar o de veterano, o cualquier otra característica protegida por la ley.

    Read Less
  • M

    Amenity Attendant  

    - 22840
    Job DescriptionJob DescriptionCOME JOIN OUR TEAM! The MASSANUTTEN VILL... Read More
    Job DescriptionJob Description
    COME JOIN OUR TEAM! The MASSANUTTEN VILLAGE FAMILY ENTERTAINMENT CENTER IS NOW HIRING Part-Time Attendants for
    Go Karts, Mini-Golf, Snack Shop and Bumper Cars. 

    APPLY @ WWW.MASSANUTTENVILLAGE.COMCALL: 540-289-9466
    WORK IN A FUN & EXCITING ENVIRONMENT WHILE EARNING COMPETITIVE PAY WITH FREE USE OF THE FEC ACTIVITIES Read Less
  • L

    Hotel Guest Service Agent  

    - 43440
    Job DescriptionJob DescriptionJob Title: Hotel Guest Service Agent Dep... Read More
    Job DescriptionJob Description

    Job Title: Hotel Guest Service Agent

    Department: Accommodations

    Reports To: Manager of Hotels

    Employment Dates: Seasonal, April – October

    Shift Availability: 7 AM – 3 PM and/or 3 PM – 11 PM

    Minimum Age: 18yr

    Wage: $15/hour

    Position Summary:

    Hotel Guest Service Agents are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests’ stay. Availability and willingness to work weekends and holidays is required.

    Key Responsibilities and Duties:

    Welcoming Guests

    Welcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution.

    Operating the Front Desk system

    Utilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability.

    Managing Reservations

    Taking phone and online reservations, updating guest information, and confirming details.

    Answering Guest Inquiries

    Responding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone.

    Handling Guest Complaints

    Addressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary.

    Maintain Cleanliness and Comfort

    Ensure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable.

    Communication with Other Departments

    Coordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner.

    Qualifications:

    To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Education and Experience:

    High School diploma or equivalent is required.Experience in a hotel or related field is preferred but not required.

    Language Skills:

    Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential.

    Mathematical Skills:

    Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems.

    Reasoning Ability:

    Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior.

    Physical Demands:

    Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation.

    Work Environment:

    A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays.

    Lakeside Chautauqua is an equal opportunity employer.

    Read Less
  • C

    Front Desk Associate  

    - Parrish
    Job DescriptionJob DescriptionFront Desk Associate- Parrish Club​ HE... Read More
    Job DescriptionJob Description


    

    Front Desk Associate- Parrish Club

     

    HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 90+ clubs open and 100+ more planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

    At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture.

    Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum.

    Job Summary:

    As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

    What We’re Looking For:

    Positive, high-energy attitude with a passion for helping othersTeam player with strong communication and organizational skillsResults-driven mindset and willingness to go above and beyondSales or customer service experience Bilingual Spanish/English (a plus)Professional, reliable, and coachableReady to contribute to a winning team culture

    What You’ll Get in Return:

    Hourly compensation with incentivized commission structureMedical, Dental, and Vision Insurance401(k) with company matchPaid Time OffLife Insurance and Short-Term DisabilityComplimentary Crunch MembershipDiscounted Personal TrainingCareer advancement in a rapidly growing companyOngoing training, development, and leadership opportunities

    This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let’s get to work.

     

    About CR Fitness

    CR Fitness is a leading franchisee of Crunch Fitness.  The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.  With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. 

    Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

    Powered by JazzHR

    LU26Jd13XF

    Read Less
  • H
    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning ho... Read More
    Job DescriptionJob Description

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Operations Manager for the Hampton by Hilton St. Thomas, V.I.

    Pay Range: $65,000-$70,000 USD Annually

    POSITION SUMMARY:

    This position is to act as the Manager on Duty responsible for maintaining established revenue, cost and quality for all Rooms Division departments to include Front Desk, F&B, and Housekeeping.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

    The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:

    • Ensures the efficient and effecKve operaKon of the Front Desk, Housekeeping & F&B Hospitality.

    • Close out Front Desk bank at the end of shiO.

    • Handle check-in and check-out of hotel guests.

    • Respond to guest requests.

    • Coordinate reservations.

    • Follow room inventory and monetary controls.

    • Oversees day-to-day hotel operations as delegated by Management.

    • Generates through proper supervision of assigned departments projected revenue levels as well as guest satisfaction.

    • Participates in the development of short term and long term financial and operational plans for the hotel.

    • Drive operational consistency across all departments by routinely reviewing brand standards and coordinating internal self-audits to ensure compliance

    • Oversee all food and beverage operational controls, including inventory management, purchasing, and cost monitoring to ensure efficiency and profitability

    •Ensure compliance with food safety, sanitation, and handling standards in accordance with brand and local health regulations

    • Inspect guestrooms and public spaces for cleanliness, proper inventory, and item quality and safety.

    • Assist with scheduling team members across all departments in alignment with operational needs and established staffing levels.

    • Ensures that guest satisfaction is consistently obtained.

    • Maintains company standards in all departments.

    • Ensures security and safety for the hotel’s assets.

    • Meets assigned departmental budgets and monitors financial statements.

    • Establishes and maintains an appropriate level of community involvement.

    • Remains current on business trends and local activities.

    • Assists with Hiring and performs performance evaluations, as well as training and development of team members under supervision.

    • Ensures proper handling of guest complaints.

    • Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence.

    • Maintains compliance with all local, state and federal laws and regulations.

    • Ensures Hotel policies and procedures are adhered to.

    • Approves department schedules per budget and service level.

    • Acts as Manager on Duty as required by Management staffing levels.

    Qualifications and Requirements:

    High School diploma /Secondary qualification or equivalent.

    Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

    This job requires the ability to perform the following:

    Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.Requires highly developed communication skills in leading Ambassadors and guest satisfaction.Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors.Must have excellent literacy skills necessary for reports, policies and procedures.Must have vision ability in order to visually inspect hotel.Must have mobility to walk through the front and the back of the hotel

    Other:

    Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidays

    Amazing Benefits At A Glance:

    Team Driven and Values Based CultureMedical/Dental/VisionVacation & Holiday PaySame-day pay availableEmployee Assistance ProgramCareer Growth Opportunities/ Manager Training ProgramReduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)401(k)Employee assistance programEmployee discountFlexible scheduleFlexible spending accountLife insuranceParental leaveReferral program


    Read Less
  • A

    Guardia de Seguridad Bilingue Ronda Hotel  

    - 00985
    Job DescriptionJob DescriptionOverviewCompany Overview: Allied Univers... Read More
    Job DescriptionJob DescriptionOverview

    Company Overview:

    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

    Job Description

    Como Oficial de Seguridad Bilingue Ronda y Lobby Hotel , Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

     

     Ventajas y beneficios: 

    Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

    Pago por hora: $12.00

    Requisitos mínimos:

    Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Poseer licencia de conducir vigente de Puerto RicoEstar disponible para procesos de credenciales  y adiestramientos 

    Responsabilidades: 

    Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

    Requisition ID

    2026-1561965 Read Less
  • A

    Guardia de Seguridad Bilingue Lobby Condominio  

    - 00907
    Job DescriptionJob DescriptionOverviewCompany Overview: Allied Univers... Read More
    Job DescriptionJob DescriptionOverview

    Company Overview:

    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

    Job Description

    Como Oficial de Seguridad Bilingue Ronda y Lobby Condiminio , Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

     

     Ventajas y beneficios: 

    Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

    Pago por hora: $11.00

    Requisitos mínimos:

    Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Poseer licencia de conducir vigente de Puerto RicoEstar disponible para procesos de credenciales  y adiestramientos 

    Responsabilidades: 

    Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

    Requisition ID

    2026-1561166 Read Less
  • A

    Guardia de Seguridad Bilingue Recepcion y Lobby  

    - 00924
    Job DescriptionJob DescriptionOverviewCompany Overview: Allied Univers... Read More
    Job DescriptionJob DescriptionOverview

    Company Overview:

    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

    Job Description

    Como Oficial de Seguridad Bilingue- Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

     

    Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

     

    Tipo de puesto: Tiempo completo

    Tarifa de pago: $ 11.50 por hora

     

    Lo que harás:

    Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

    Responsabilidades:

    Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

    Lo que estamos buscando:

    Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

    Requisitos mínimos:

    Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

    Por qué unirse a nosotros:

    Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

    Requisition ID

    2026-1554785 Read Less
  • A

    Team Lead de Servicio al Cliente  

    - 00901
    Job DescriptionJob DescriptionObjetivo del Puesto:El Team Lead de Serv... Read More
    Job DescriptionJob Description

    Objetivo del Puesto:

    El Team Lead de Servicio al Cliente es el líder para la gestión del equipo de servicio al cliente. Este rol se centra en la entrega de un servicio al cliente excepcional y en la coordinación eficiente de eventos privados que reflejen los valores y estándares de la empresa. Responde a la Directora de Servicio al Cliente/ Desarrollo Estratégico.


    Responsabilidades Principales:

    Gestionar y supervisar el trabajo de los Coordinadores de Eventos, asegurando altos estándares de calidad en servicio al cliente.Mantener actualizado el calendario de eventos.Coordinar la logística y la ejecución de todo tipo de eventos, trabajando estrechamente y con excelente comunicación con los Coordinadores de Eventos y otros departamentos afectados por los eventos.Asegurar la eficiente interacción entre el servicio al cliente y otras áreas como F & B, Alojamiento, Instalaciones Deportivas, Conferencias y Mantenimiento, siguiendo el flujo de trabajo ilustrado en el diagrama proporcionado.Ser el enlace entre el servicio al cliente y ventas, supervisando la transición de clientes potenciales a clientes reales.Mantener y mejorar los procedimientos y estándares del servicio al cliente para garantizar respuestas eficientes y oportunas a las consultas y necesidades de los clientes.Monitorizar el rendimiento del servicio al cliente y desarrollar estrategias para mejorar la satisfacción del cliente.Administrar el equipo de manera efectiva, especialmente durante los períodos de alta demanda, ajustando el personal según sea necesario.Llevar a cabo cualquier otra labor o encomienda relativa que le sea instruida por la Directora de Servicio al Cliente / Desarrollo Estratégico del Albergue Olímpico, mediante comunicación expresa o delegada por esta.


    Requisitos:

    Bachillerato en Administración de Empresas, Hospitalidad, Gestión de Eventos, campo relacionado o experiencia equivalente.Excelentes habilidades de comunicación y liderazgo con la capacidad de gestionar equipos temporeros eficientemente.Fuerte capacidad organizativa y atención al detalle.Habilidad para trabajar bajo presión y adaptarse rápidamente a las cambiantes demandas de los clientes y la empresa.Profundo conocimiento de los procesos de servicio al cliente y gestión de eventos.

    Read Less
  • H

    Guest Service Representative  

    - Jacksonville Beach
    Job DescriptionJob DescriptionThe Guest Service Representative (GSR) e... Read More
    Job DescriptionJob Description

    The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.

    We seek highly motivated team members.  Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. 

    Benefits:Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement planDailyPay: Access your earned wages when needed.Special team member hotel rates for travel enthusiasts.Responsibilities:Check guests in and out of the propertyHandle guest inquiries and provide information about the local areaAssist with resolving guest complaints and issuesProcess payments and maintain accurate recordsCollaborate with other team members to ensure guest satisfactionRequirements:Excellent customer service skillsStrong communication and interpersonal abilitiesAttention to detail and problem-solving skillsAbility to work in a fast-paced environmentPrevious experience in a customer-facing role is a plus

    Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

    Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

     

    Read Less
  • P

    Front Desk Agent  

    - 00791
    Job DescriptionJob DescriptionJob SummaryThe Front Desk Agent is respo... Read More
    Job DescriptionJob Description

    Job Summary

    The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.


    Education & Experience

    • College course work in related field helpful.

    • Experience in a hotel or a related field preferred.

    • High School diploma or equivalent required.

    • Computer experience required.

    • Customer Services experience preferred.

    • Fully Bilingual (English and Spanish)


    Physical Requirements

    • Flexible and long hours sometimes required.

    • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

    • Ability to stand during entire shift.

    Read Less
  • P

    Night Auditor  

    - 00791
    Job DescriptionJob DescriptionJob Summary The Night Auditor is respons... Read More
    Job DescriptionJob Description

    Job Summary

    The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.


    Education & Experience

    • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

    • Guest Service Experience preferred.

    • Computer knowledge/skills required.


    Physical requirements

    • Flexible and long hours sometimes required.

    • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

    • Late/Overnight shift.

    General Requirements

    • Maintain a warm and friendly demeanor at all times.

    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

    • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

    • Must be able to multitask and prioritize departmental functions to meet deadlines.

    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

    • Attend all hotel required meetings and trainings.

    • Maintain regular attendance in compliance with department Standards, as required by scheduling, which will vary according to the needs of the hotel.

    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

    • Comply with department Standards and regulations to encourage safe and efficient hotel operations.

    • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

    • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

    • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

    • Must be able to cross-train in other hotel related areas.

    • Must be able to maintain confidentiality of information.

    • Must be able to show initiative, including anticipating guest or operational needs.

    • Perform other duties as requested by management.

    Read Less
  • S

    Arcade Technician  

    - 00729
    Job DescriptionJob DescriptionComo tcnico trabajars con el administrad... Read More
    Job DescriptionJob DescriptionComo tcnico trabajars con el administrador de arcade para garantizar que el arcade y los juegos se mantengan con los ms altos estndares. Los tcnicos de Arcade proporcionarn mantenimiento mecnico y elctrico a los videojuegos y equipos en la sala de juegos. Adems del mantenimiento, el tcnico de Arcade tambin debe limpiar y ejecutar diagnsticos en el equipo.

    Responsabilidades
    Debe tener la capacidad de diagnosticar y reparar una gran variedad de juegos de arcade.
    Tener la capacidad para resolver problemas, de leer y comprender los manuales de juegos.
    Recibe piezas y asegura la distribucin.
    Maneja las devoluciones de las piezas.
    Se comunica diariamente con los gerentes de Arcade.
    Solicita piezas segn sea necesario.
    Realizar mantenimiento preventivo diario y reparaciones a los equipos. Solucionar problemas, reparar y/o reemplazar componentes electrnicos, placas y computadoras defectuosas.
    Completar la lista de verificacin de seguridad diaria para todo el equipo.
    Mantener un inventario de equipos electrnicos, piezas mecnicas y herramientas.
    Mantener una actitud centrada en la seguridad en todo momento.

    Habilidades que estamos buscando:
    Capacidad para leer esquemas y solucionar problemas hasta el nivel de la placa de componentes.
    Habilidades de planificacin, organizacin y multitarea.
    Atencin al detalle.
    Gestin del tiempo y sentido de urgencia.
    Ttulo tcnico, o formacin elctrica o mecnica previa, preferido.

    Funciones esenciales del trabajo y entorno de trabajo:
    Debe ser capaz de levantar o transportar objetos que pesen de 10 a 50 libras durante el turno programado.
    Debe ser capaz de pararse, agacharse, arrodillarse, alcanzar, empujar / tirar, caminar y ponerse en cuclillas durante el turno programado.
    Adems de las responsabilidades laborales esenciales mencionadas anteriormente, la capacidad de manejar el estrs laboral e interactuar eficazmente con los dems, incluidos los invitados y los miembros del equipo, son funciones esenciales del trabajo.
    El entorno de trabajo incluye luces intermitentes y parpadeantes, partes mecnicas mviles y ruido fuerte.

    Read Less
  • A

    Guest Services Agent  

    - Folly Beach
    Job DescriptionJob DescriptionWHO WE ARE:Tides Folly Beach is a beachf... Read More
    Job DescriptionJob Description

    WHO WE ARE:

    Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

    Salary: $17.00 per hour

    Location: 1 Center St, Folly Beach, SC 29439

    Benefits:

    A culture that values passion, individuality, and fun!

    Opportunities for internal growth and development

    Paid Time Off (PTO)

    Paid holidays

    Earned Wage Access through PayActiv- access to your earned wages before payday!

    Affordable medical, dental, & vision insurance plans

    Company provided life insurance

    Short & Long Term Disability and Accident and Critical Illness Insurance

    Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

    Tuition assistance discount programs

    Referral program

    Employee Assistance Program

    Discounts at all Avocet-owned hotels & restaurants

    MAIN DUTIES AND RESPONSIBILITIES:

    Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.

    SUPERVISORY RESPONSIBILITIES:

    NONE

    JOB REQUIREMENTS:

    Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

    Experience: Prior hotel-related experience desired.

    Skills:

    To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.

    WORKING CONDITIONS:

    The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Equipment to Be Used: Phone, computer, walkie talkie, printer.

    Physical & Mental Requirements:

    Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

    Work Environment:

    Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountability

    EOE / DFWP

    Read Less

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany