Job DescriptionJob Description

Must have hotel front desk / night audit experience. Must have guest check in & check out experience. Balance and audit for accuracy room revenue, and other revenue; assist in the preparation of all reports relevant to daily revenues. · Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts. PEOPLE · Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. · Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE · Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages. RESPONSIBLE BUSINESS · Act as hotel system liaison during work hours. Complete and transmit daily management reports. May assist with other duties as assigned. Check in Guest, Check out Guest.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

Flexible schedule

Schedule:

10 hour shift8 hour shiftDay shiftEvening shiftHolidaysMonday to FridayNight shift

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred) Read Less

Job DescriptionJob Description

Job Description

Job Summary

The Restaurant Host is the first point of contact for our guests and plays a key role in delivering a welcoming and seamless dining experience. This position is responsible for greeting and seating guests courteously, managing reservations, and supporting the overall flow of service in alignment with the Inn’s elevated hospitality standards.

Flex: a position working 20-29 hours per week (between 1,000-1,559 hours per year). Weekend and holiday availability is a requirement of this position.

The starting pay range for this position begins at $16.32/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Schedule will vary but generally 11pm - 5pm; 12pm - 8pm, 4pm - 10pm, or 2pm-10pm,

Essential Job Duties

1.Warmly welcome guests upon arrival and escort them to their tables with professionalism and courtesy.

2.Manage the seating chart to ensure balanced station flow and optimal guest experience throughout the dining period.

3.Accurately take and record reservations using the designated reservation system if appropriate.

4.Maintain the cleanliness and readiness of the host stand, entry area, and dining room at all times.

5.Assist with preparation and setup of the restaurant prior to service, including menus and materials.

6.Communicate guest preferences and special occasions to service team members.

7.Monitor guest satisfaction and support service staff in delivering a seamless and gracious experience.

8.Uphold the Inn’s service standards and represent the Biltmore Estate with professionalism and poise.

Additional Responsibilities

1. Set up Host station with necessary documents, information and supplies; maintain organization at all times.
2. Inspect condition and cleanliness of all menus and wine lists; ensure adequate amounts are available. Update menus and wine list inserts as changes occur.
3. Inspect the Restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times including tables.
4. Follow proper alcohol service standards and record any guests inebriated, informing bartenders and management of anyone perceived to be overserved.
5. Provide general assistance and support for the leadereship, department, and company as required. 

Qualifications

1. Previous customer/guest service experience strongly preferred.  The ideal candidate will have had previous food and beverage experience in the same or similar role in a full-service restaurant, preferably in an upscale service setting.

2. Applicants must be at least 18 years of age.

3. Excellent communications skills, both verbal and written.

4. Demonstrated commitment to providing world class guest service and the ability to work effectively as part of a service oriented team.

5. Ability to think clearly and quickly in a fast-paced environment; must be able to exercise good judgment and maintain composure in pressure situations.

6. Familiarity with and/or the ability to quickly become proficient with reservations software.  Knowledge of Open Table reservations system helpful.

7. Perform job functions with attention to detail, speed and accuracy.

8. Basic math skills and the ability to handle cash and credit transactions as needed.

9. Ability to be proactive and take initiative where appropriate.

10. Ability to present a professional image, in both appearance and demeanor, and handle guest situations in a manner consistent with Biltmore standards.

Physical Requirements

1. Occasionally transport 25 – 50 pounds.
2. Endure various physical movements throughout work areas and over duration of work shift.
3. Ability to remain ambulatory or in stationary position throughout work shift.
4. Exposure to fumes, dust and chemicals
5. Ability to work in an environment that may include:
Variable temperature conditions and noise levels
Outdoor environments
 
 

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Job DescriptionJob Description

Job Description

The starting pay range for this position begins at $16.32/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Full Time: a position working 32+ hours per week. Schedule can vary, but is generally 6:30am - 3:00pm. Holiday and weekend availability are a requirement of this position.

The Public Area Attendant will maintain and clean public areas within Biltmore standards at the Inn on Biltmore Estate and offer exceptional guest service. Duties include upkeep and presentation of bathrooms, hallways, employee areas, pool area, terraces, verandas, fitness center, etc.; dusting, vacuuming, polishing furniture, and sanitizing bathrooms; and responsibility for floor care, ash urns, outdoor furniture, and pool supply replenishments. Duties may also include deep cleaning projects within areas.

Benefits Include:

Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employeesFree employee meals for each shiftDiscounts to estate retail shops and restaurants, and other area businesses for all employeesAnd much more! 

Requirements:

Previous experience in a similar custodial/janitorial/housekeeping position is preferred. The ideal candidate will have had previous experience in an upscale/luxury hotel or resort.Commitment to delivering world class guest service and the ability to work successfully as part of a dynamic, guest-service oriented team.Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy.Strong organizational and time management skills.Ability to handle/operate safely small commercial cleaning equipment, chemicals, solutions, and treatments.Ability to be proactive and take initiative as appropriate. Should be able to anticipate and understand guest needs.Ability to work independently and under deadlines, and exercise good judgment.

Physical Requirements:

Lift, carry, push and pull 25–50 pounds frequently.Ability to climb stairs and ladders. Endure various physical movements throughout work areas and over duration of work shift such as kneeling, bending, stooping, reaching overhead, etc.Ability to work in an environment that may include:Variable conditions and noise levelsOutdoor environments with fluctuations in temperature and weather conditionsExposure to fumes, dust and chemicals, moving mechanical parts

 Essential Job Duties:

Clean public areas in accordance to departmental standards, maintaining exceptional level of detailProper use of all chemicals, tools and equipment Properly clean floors by dusting, mopping, remove stains, and vacuuming. Clean windows, mirrors and glass in public areas.Provide proper care and cleaning of furniture by dusting, polishing, or removing stains. Dust pictures, furnishings, and other items throughout public areas. Maintain cleanliness and care of elevators.Maintain cleanliness and sanitation of drinking fountains. Clean and replenish all guest and staff bathrooms.Clean, sift, and maintain attractive and safe ash urns in guest and staff outdoor areas. Sweep, fill and organize outdoor areas including veranda, entrance, and terraces.Keep pool area clean, safe, and linens replenished for guest.  Also remove and maintain trash receptacles. Keep cart stocked and clean.Maintain, clean, and replenish fitness center area. Keep staff hallways clean and orderly. Remove trash from gift shops.Clean and remove trash from Executive offices. Clean tables, lamps, and phones in guest’s elevator areas.

 

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Job DescriptionJob Description

Job Description

The starting pay range for this position begins at $17.09/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year).

The Village Hotel Front Desk Agent will provide exceptional service to the guest, always conveying a warm and friendly smile, and ensuring a world class experience. Courteously and efficiently handling guest arrivals/departures as well as other estate ticketing and reservation needs, Front Desk Agents will proactively provide our guests with personal service and attention that exceeds their expectations, creates one-of-a-kind memories, and that allow guest to enjoy all that Biltmore has to offer. Agent will also assist guests with reservations for specialty tours, activities, dining, etc., and will serve as a resource for questions and inquiries about Biltmore and the Asheville area. Agent will also provide general support and assistance to the department, leadership, and company.

Schedule can vary but is generally 7am - 3pm or 3pm - 11pm based on business demands. Weekend and holiday availability is required. 

Requirements:

1. High school diploma required. Additional training and/or certification(s) preferred.
2. At least one (1) year of guest service experience. Ideal candidate will have had one year prior experience in an attraction/hotel/resort setting.
4. Outstanding interpersonal and written/verbal communications skills; ability to listen, interact, and suggestively sell strongly preferred.
5. Proficiency in Microsoft Office; must be able to quickly learn Biltmore's products, systems, and protocols. Knowledge of Asheville/WNC preferred.
6. Excellent organizational, time management, decision-making and planning skills; attention to detail with a focus on quality and service.
7. Proactive, takes initiative, and exercises good judgment; can creatively problem solve and troubleshoot.
8. Represents Biltmore professionally in a manner consistent with standards at all times.

Physical Requirements: 

1. The incumbent should be able to stand continuously for 8 hours.
2. Should be able to lift up to 35 pounds occasionally.
3. Incumbent must be able to communicate clearly.

Essential Job Duties:

1. Handles daily check-ins and check-outs in a timely manner.
2. Knowledge of all upcoming group resumes, incoming and outgoing groups and VIPs.
3. Knowledge of all outlets on the estate and general information on the area.
4. Handle post check-in telephone calls to assure guests’ expectations have been met.
5. Maintain and file registration cards in the in-house and arrivals bucket.
6. Input information into PMS and maintain guest records accurately, paying close attention to details, notes and comments.
7. Operate the room key program.
8. Handle guest ticketing and reservations requests; suggestively sells as appropriate.
9. Assist with the pre-registering and pre-keying of group arrivals.
10. Pre print guest tickets and file correctly with arriving guests.
11. Handle end of day reports per shift.

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Job DescriptionJob Description

Job Description

Sign on Bonus: $1,000.00 paid across first 120 days : $500 within first 30 days, and $500 after 120 days

The Front Desk Supervisor will support and guide staff in the delivery of world class guest service.  Duties will include, but are not limited to: courteously and efficiently handle guest arrivals and departures; performance management and scheduling for staff; ensuring departmental quality and service standards are consistently met and exceeded; proactively listening to and anticipating guest needs and troubleshooting wherever possible; and helping guests to create one-of-a-kind memories through the Front Desk/Concierge functions.  In addition, the incumbent will offer general assistance and support for the Front Office leadership team

Schedule can vary, but is generally 7am-3pm or 3pm-11pm, Wednesday - Sunday. Weekends and holiday availability are a requirement for this position.

Full Time: a position working 35+ hours per week.

The starting pay range for this position begins at $19.44/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

General Essential Job Duties:

1. Accommodate room changes expediently and communicate with housekeeping.

2. Oversee front desk and PBX meal breaks.

3. Review and oversee front desk agent/PBX task and checklists daily.

4. Handle check-ins and check outs in a timely manner.

5. Input information into SMS and maintain guest records accurately and precisely, paying close attention to details and comments.

6. Make post check-in telephone calls to assure that guests expectations are met.

7. Process all messages and faxes for guests, and file with proper registration and log procedures.

8. Operate the time lox key system as needed.

9. Operate the eTIX ticketing system as needed.

10. Pick up keys and express check out folios and process accordingly.

11. Pre-key groups that are hard blocked and non-moveable.

12. Monitor guest registration cards and bucket check with in-house lists.

13. Call housekeeping with guest awaited rooms.

14. Record and trace any room moves and guest room amenities that follow with room service and/or concierge.

15. Monitor all end of day reports for each front desk agent.

Requirements:

1. A high school diploma (or GED).  Additional education, training, and/or certifications strongly preferred.

2. A minimum of two (2) years of related experience in a full-service, upscale/luxury hotel or resort or similar guest service environment.  An equivalent combination of education and experience may be considered.  The preferred candidate will have had previous front desk experience in a four or five star/diamond hotel/resort.

3. Demonstrated leadership skills and/or previous supervisory/management experience.

4. Proven commitment to the delivery of world class internal and external guest service and the ability to motivate staff to do the same.

5. Proficiency in Microsoft Word applications including Word, Outlook and Excel.

6. Must have solid knowledge of four/five star service and quality standards.

7. Candidates must have outstanding interpersonal and communication (written and verbal) with focus on service.

8. Must be able to handle a variety of guest service situations professionally in a manner consistent with company standards.

9. Excellent attention to detail.

10. Strong planning, organizational, and time management skills.

11. Must be comfortable in professionally representing Biltmore with internal and external guests.

12. Ability to be proactive, take initiative, creatively problem solve, and exercise good judgment; should be able to anticipate and exceed guest expectations.

Physical Requirements:

1. The individual will work in a guest contact environment.

2. The individual will be required to lift up to 25 pounds on a regular basis.

3. The individual may work in a standing position for extended periods of time, and may be required to kneel, reach overhead, bend/stoop as needed.

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Job DescriptionJob DescriptionDescription:

The Public Area Attendant is responsible for maintaining the cleanliness, orderliness, and overall appearance of all public areas within the hotel. This includes but is not limited to lobbies, restrooms, hallways, elevators, and conference spaces. The role requires attention to detail, a commitment to guest satisfaction, and the ability to work independently or as part of a team.

Key Responsibilities and Duties:

Clean and maintain all public areas including lobbies, hallways, restrooms, and conference rooms.Empty trash receptacles and replace liners.Sweep, mop, and vacuum floors.Dust and polish furniture, fixtures, and surfaces.Restock supplies in public restrooms and other areas as needed.Respond to guest requests promptly and courteously.Report any maintenance issues or safety hazards to the supervisor immediately.Ensure compliance with safety and sanitation policies.Assist with special cleaning projects as needed.Maintain equipment and supplies in good working condition.Perform additional duties as assigned by the supervisor.

This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.

Dreamscape Hospitality also offers Competitive Benefits:

Medical Insurance
Dental Insurance
Vision Insurance
STD/LTD
Life Insurance
401K
FSA

Equal Employment Opportunity

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Reasonable Accommodations:

The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.

This job description covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.

Working Conditions

The Public Area Attendant will work in a hotel environment that includes public spaces, restrooms, and guest areas. The work may involve exposure to cleaning chemicals and requires the use of personal protective equipment (PPE). The position may require working evenings, weekends, and holidays.

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.

Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Requirements:

Education and Experience:

High school diploma or equivalent preferred.Previous housekeeping or janitorial experience is a plus but not required.

Knowledge, Skills, and Abilities:

Ability to work independently with minimal supervision.Strong attention to detail and organizational skills.Good communication and interpersonal skills.Ability to handle multiple tasks and work under pressure.Basic knowledge of cleaning products and equipment is a plus.Ability to maintain a positive and professional attitude.

Physical Requirements:

Mobility: Ability to move around the hotel, including bending, stooping, and lifting items up to 25 pounds frequently and up to 50 pounds occasionally.Manual Dexterity: Ability to handle cleaning tools and operate cleaning machinery.Vision: Ability to visually inspect public areas to ensure cleanliness.Hearing: Ability to hear guest requests and safety alarms.Communication: Ability to speak and understand English to communicate with guests and team members.Environment: Must be able to work in various conditions, including exposure to cleaning chemicals, dust, and varying temperatures. Read Less

Job DescriptionJob DescriptionDescription:

Job Summary

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

This is a part time position

Education & Experience

High School diploma or equivalent required; College course work in related field helpful.Experience in a hotel or a related field preferred.Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful, high-pressure situations.Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.Must be able to work with and understand financial information and data, and basic arithmetic functions.Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividingAbility to read, comprehend and write simple instructions and/or short correspondence and memosAbility to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situationsAn operational knowledge of Microsoft Office suiteMust be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidaysHolds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)• Ability to participate in the creation of an enjoyable work environment

Requirements:

Job Duties & Functions

Approach all encounters with guests and associates in a friendly, service-oriented manner.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.Handle requests for information, mail and messages in an efficient and courteous manner.Answer guest inquires about hotel service, facilities and hours of operation.Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.Establish and maintain good communications and team work with fellow associates and other departments within the hotel.Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.Obtain all necessary information when taking room reservations and follow rate quoting scenario.Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.Have knowledge of and assist in emergency procedures as required.Handle check-ins and check-outs in a friendly, efficient and courteous manner.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.Use proper two-way radio etiquette at all times when communicating with other associates.As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team membersMaintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

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Job DescriptionJob DescriptionDescription:Greets patients and assists patients in a prompt, courteous and professional manner.Responsible for having patient complete appropriate paperwork; Demographics, arbitration, financial agreement, new patient paperwork, follow up forms.Explains financial requirements to the patients or responsible parties and collects and enters copays and patient balances as required.Complete check-in process; check-out process with patient for their appointments.Responsible for making sure that all necessary paperwork is completedResponsible for entering all charges from the visit; ensuring correct codes are entered for services rendered.Responsible for HIPPA compliance.Responsible for the preparation of paperwork / documents / chart checks for the next business day.Requires travel between different locations.Other duties as assigned

Benefits:

401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceRequirements:Medical reception experience preferred.Solid computer skills, EMR experience strongly preferred. AthenaNet experience a Plus!Flexible scheduling to cover shifts in all office locationsExcellent customer service is a must!

Job Type: Full-time

Schedule:

8 hour shiftMonday to Friday

Work Location: In person. Multiple locations in West Palm Beach

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Job DescriptionJob DescriptionDescription:

Job Summary

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education & Experience

High School diploma or equivalent required; College course work in related field helpful.Experience in a hotel or a related field preferred.Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful, high-pressure situations.Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.Must be able to work with and understand financial information and data, and basic arithmetic functions.Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividingAbility to read, comprehend and write simple instructions and/or short correspondence and memosAbility to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situationsAn operational knowledge of Microsoft Office suiteMust be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidaysHolds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)• Ability to participate in the creation of an enjoyable work environment

Requirements:

Job Duties & Functions

Approach all encounters with guests and associates in a friendly, service-oriented manner.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations.Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times.Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.Handle requests for information, mail and messages in an efficient and courteous manner.Answer guest inquires about hotel service, facilities and hours of operation.Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.Establish and maintain good communications and team work with fellow associates and other departments within the hotel.Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.Obtain all necessary information when taking room reservations and follow rate quoting scenario.Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology.Have knowledge of and assist in emergency procedures as required.Handle check-ins and check-outs in a friendly, efficient and courteous manner.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.Use proper two-way radio etiquette at all times when communicating with other associates.As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team membersMaintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

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Job DescriptionJob DescriptionDescription:

Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support the business and help it achieve its strategic objectives.

Job Summary

The position requires strong communication skills and is customer service driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel welcome and are properly greeted. They should be well composed in both their appearance and demeanor and maintain a soft and even temperament when dealing with issues of a personal nature.

Detailed Responsibilities

Check patients in, print out medication list and provide necessary paperworkCollect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol.Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan.Document all payments and non-payments on the schedule and give to manager at end of day.Verify demographics with patients and update as necessary.Enter all appropriate patient demographics into corresponding EHR/EMRHave all patients sign Opioid contract, and LOP patients sign LOP Lien.Scan paperwork into appropriate systems.Confirm appointmentsSend referral letters.Retrieve procedure cost estimate from S-FAX.Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems.Maintain up-to-date HIPAA information in patient’s chart.At all times, keep reception, waiting area and workstation tidy and professional.Maintain patient confidentiality.Other duties as assignedTravel as needed

Benefits:

Medical, Dental, Vision Insurance401k with 4% matchPaid Time OffShort & Long-Term DisabilityHSA with $720 annual matchFSA + Dependent Care FSALife Insurance (company paid + voluntary options)9.5 Paid Holidays for the Year 2026Employee Assistance ProgramsVoluntary Hospital, Critical Illness & Accident CoverageRequirements:

Education and Experience/Technical Skills

High school diploma or equivalentA minimum of one-year experience in a customer service positionProficient in MS Word, Excel, PowerPoint and Outlook

Other Position Requirements

Organized and detail-orientedCustomer orientedPossesses excellent written and verbal communication skillsAbility to multitask in a fast-paced environment and meet deadlines

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Job DescriptionJob DescriptionDescription:

OBJECTIVE:

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

ESSENTIAL JOB FUNCTIONS:

Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.Operating the billing transactions accurately by verifying the amount displayed on the POS.Organizes the refrigerator with drinks, snacks, chips and ice cream.Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.Assist and participate in family events and ensure that events operate efficiently.Other duties assigned.

PHYSICAL DEMANDS:

Stand, walk, bend, twist constantlyFrequent bilateral hand movementsGood finger dexterityMust be able to work in noisy environments created by guests, such as children yelling and musicMust be able to tolerate a hectic and busy work environment during scheduled hoursMust be comfortable with heights and tight spaces

BENEFITS:

Health InsuranceVoluntary Dental and VisionEmployee Assistance Program (EAP)Pet InsuranceRecreational Discounts401(k)

QUALIFICATIONS:

Work weekends and holidaysAble to work with childrenOperate an IPadGood communication skills, and customer service skillsWork independentlyRead and write in EnglishRequirements:

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Job DescriptionJob DescriptionDescription:

OBJECTIVE:

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

ESSENTIAL JOB FUNCTIONS:

Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash. Operating the billing transactions accurately by verifying the amount displayed on the POS. Organizes the refrigerator with drinks, snacks, chips and ice cream. Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock. Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines. Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure. Assist and participate in family events and ensure that events operate efficiently. Other duties assigned.

PHYSICAL DEMANDS:

Stand, walk, bend, twist constantly Frequent bilateral hand movements Good finger dexterity Must be able to work in noisy environments created by guests, such as children yelling and music Must be able to tolerate a hectic and busy work environment during scheduled hours Must be comfortable with heights and tight spaces

BENEFITS:

Health InsuranceVoluntary Dental and VisionEmployee Assistance Program (EAP)Pet InsuranceRecreational Discounts401(k)

QUALIFICATIONS:

Work weekends and holidays Able to work with children Operate an IPad Good communication skills, and customer service skills Work independently Read and write in EnglishRequirements:

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Job DescriptionJob DescriptionDescription:

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.

This position may require flexible scheduling availability.

Requirements:

Job Requirements:

Check-in/Check-out hotel guestsProcess all payments according to established hotel requirementsProvide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team

Job Qualifications:

Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessaryAbility to work well in stressful situationsReadily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSAIdentity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation TimeFamily Leave401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

Incentive based bonus programFree room nights at our hotels and employee discounts within your hotel brandDiscounts for friends and family within your hotel brand Team Member recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

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Job DescriptionJob Description

The Front Desk Agent plays a critical role in delivering excellent customer service and ensuring smooth operations at the hotel front desk. Working as part of a collaborative front desk team, the agent manages guest check-ins, check-outs, and inquiries while maintaining a welcoming environment. This position requires working rotating shifts to provide continuous support and exceptional guest experiences.

Responsibilities

Greet and check in guests efficiently and courteouslyManage check-out procedures and process payments accuratelyRespond promptly to guest inquiries and resolve concernsMaintain accurate guest records and update reservation systemsCoordinate with housekeeping and maintenance teams to ensure room readinessAssist with administrative tasks and front desk operations as neededWork flexible rotating shifts to support 24-hour front desk coverageCollaborate effectively with other front desk team members

 

Preferred Qualifications

2+ years of experience in hospitality rolesHigh school diploma or equivalent Read Less

Job DescriptionJob DescriptionDescription:

As our Resort Maintenance Technician, you will perform routine and preventative maintenance to maintain the physical integrity of our Resorts while providing excellent customer service to our guests.

This position may require flexible scheduling availability.

Requirements:

Job Requirements:

Complete minor repairs to rental homes and facilities as neededComplete routine maintenance and minor emergency electrical repairs, plumbing, sewage, construction, and street repairInspect the irrigation system regularly to ensure it is working properly and repair as necessaryInspect playground area and equipment, pool/spa area, and other recreational amenities to ensure everything is in good condition and make minor repairs as neededEnsure the resort is presentable and inviting at all times and that it adheres to Island's curb appeal standardsRegularly treat for weeds, weed whips, rake leaves, plant flowers/shrubs, spreads mulch/woodchips/stones, trim shrubs and hedges, cut down and remove tree limbs damaged by adverseweather conditions, and perform other lawn care services as necessaryEnsure trash/debris is picked up daily from common areas and streets on a daily basisEmpty common area trash containers as neededClean resort amenities which may include clubhouses, tennis courts, pickleball courts, resort offices, restrooms, laundry areas, bath houses, and maintenance garageMaintain vacant sites, including strap-downs and removal of trash and debrisRemove snow from community streets, parking lots, building entrances, and other areas Island is responsible for maintaining, where applicable. (May include using a truck with a plow, spreadingsalt, snow blowing, and/or shoveling.)Complete checklists of the physical condition of resort sites prior to and after guest occupancyAssist Resort Manager with the supervision of service contractorsReport all maintenance issues and concerns that may be identified while performing daily duties to the managerEnsure all resort streets and public access routes are free of hazardsMaintain resort pool(s), tests chemical levels, and adjust appropriately, where applicableMaintain resort vehicles and equipmentFollow safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies

Job Qualifications:

Basic computer proficiency, including the ability to use email and the internetStrong communication and customer service skillsAbility to provide legible written reportsProficient skills in operating various hand tools, power equipment, and commercial machineryGeneral knowledge of janitorial work, plumbing, electrical, and grounds maintenanceDemonstrated knowledge of and broad experience in general maintenance techniques and repair workAbility to respond to resort needs during non-business hours while on-call6 months previous maintenance experience in a campground or RV resort is preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

Healthcare including Medical, Dental, and Vision InsuranceHSA & FSA plans available!Dependent care FSAIdentity Theft Protection InsuranceCommuter benefits including transit & parkingPet InsurancePTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance ProgramWellness Subscriptions including access to gyms, financial planning, counseling, and legal servicesPaid Sick and Vacation TimeFamily Leave401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

Incentive based bonus programFree room nights at our properties and employee discounts within your brandDiscounts for friends and family within your brandTeam Member recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

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Job DescriptionJob DescriptionDescription:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferredHigh school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.Must be able to stand for eight hours, bend, stretch, reach.Must be able to see and hear.Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.Frequent Stay ProgramReservations procedures including cancellations and “walking” guestPhone etiquette and answering proceduresArea shopping, dining, entertainment and travel directions to assist guest inquiries.Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.Proficient in written and verbal EnglishProblem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.Promote and sell services/amenities of the hotel.Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.Check all credit cards for validity before the end of the shift.Learn and utilize PMS.Ensure all cash, check and miscellaneous departments are in balance at shifts end.Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.Have a thorough working knowledge of emergency procedures.Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.Report any unusual occurrences or request to the manager.Maintain certification from a responsibleUtilize Service Recovery Log and other necessary communication logs from shift to shift.Maintain stock/cleanliness in the market area.Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General ManagerGuest Service ManagerGuest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Job DescriptionJob Description

Pay: $15.00 - $18.00 per hour

Job description:

We're looking for a friendly Receptionist to join our team!

The receptionist is responsible for maintaining the front desk and waiting area, along with assigned clerical duties.

DUTIES AND RESPONSIBILITIES

Answers phone callsReceive and direct visitors and clientsMaintain electronic and hard copy filing system and retrieve requests for informationSchedule and coordinate meetings, appointments and travel arrangements for managers or supervisorsMaintain office supply inventories and coordinate maintenance of office equipment, admission filesResponsible for entering information daily into programs used for data collection

MINIMUM QUALIFICATIONS

Experience using multi-line phone system (Preferred)Displays professionalism, problem solving, positive attitude, customer focused.Exhibits a strong regard for organizing and prioritizing, as well as an ability to meet deadlines.Excellent communication skills, both verbal and written and customer service oriented.Proficient with Microsoft Office products.

PHYSICAL AND PRECAUTIONARY DEMANDS

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations that do not cause an undue hardship may be made to enable individuals with disabilities to perform the essential functions.

Ability to stand for extended periods.Ability to spend hours working at a computer screen and keyboard.Frequently required to, sit, reach, climb, stoop, kneel, crouch, or lift up to 50 pounds unassisted.

If this sounds like you, APPLY TODAY!

Job Type: Full-time

Benefits:

401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insurance

Work Location: In person

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Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingJob Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
ResponsibilitiesMonitor the maintain knowledge of hotel operations and activitiesTake reservations and answer questions via phone, email, and in-personBuild rapport with guests and identify their needs through friendly conversation and open-ended questionsDescribe the features and amenities of guest roomsEnsure compliance with health and quality standardsQualifications Friendly and outgoing personalityFamiliarity with hospitality industry standardsProficient in English; knowledge of other languages is a plusComputer literacyAble to resolve issues with a customer-focused orientationAble to lift 30 pounds Read Less

Job DescriptionJob DescriptionWe are seeking a polished, friendly, and highly motivated Receptionist / Phone Sales & Customer Service Specialist to join our team in Wildwood, near The Villages, Florida.

This is an excellent opportunity for someone with strong receptionist, phone handling, sales, and customer service experience who enjoys helping people, creating a great first impression, and converting inquiries into booked appointments.

Key Responsibilities

 Answer incoming phone calls, texts, and patient inquiries in a warm, professional manner  Schedule appointments accurately and efficiently  Provide outstanding customer service to new and existing patients  Explain services, pricing, and general information clearly and confidently  Convert incoming inquiries into booked appointments  Follow up with missed calls, leads, and interested patients in a timely manner  Assist with front desk and receptionist duties, including scheduling, confirmations, intake, and message handling  Maintain accurate records of calls, appointments, and follow-up communication  Represent the business with professionalism, positivity, and courtesy at all times Qualifications

 Previous experience as a receptionist, front desk coordinator, customer service representative, or sales coordinator  Strong phone communication and customer service skills  Strong sales ability, especially converting inquiries into appointments  Excellent spoken English with clear pronunciation, strong fluency, and a professional phone presence  Organized, detail-oriented, dependable, and able to multitask  Professional, punctual, and reliable  Comfortable working in a fast-paced onsite environment Preferred Qualifications

 Experience in urgent care, medical office, healthcare, dental office, med spa, or aesthetics  Experience with scheduling, patient communication, and lead follow-up  Familiarity with phone systems, scheduling software, or CRM systems  Candidates with a strong academic background are preferred Ideal Candidate

 Warm, personable, and professional  Strong closer on the phone  Confident, persuasive, and service-oriented  Highly organized and responsive  Able to build trust quickly with patients and callers  Motivated to help grow the practice through excellent service and strong follow-up How to Apply

Please apply with your resume and a brief introduction describing your experience in receptionist duties, phone handling, customer service, and sales.

Here is a shorter version for a quick LinkedIn post:

Now Hiring: Receptionist / Phone Sales & Customer Service Specialist
Onsite – Wildwood, Florida / Near The Villages

We are looking for a professional, friendly, and motivated team member with strong receptionist, phone handling, sales, and customer service experience.

Responsibilities include:

 Answering incoming calls, texts, and patient inquiries  Scheduling appointments  Providing excellent customer service  Explaining services and pricing clearly  Converting inquiries into booked appointments  Following up with leads and missed calls  Supporting front desk and scheduling operations Requirements:

 Strong receptionist and phone handling experience  Strong sales and customer service skills  Excellent spoken English with clear pronunciation, strong fluency, and a professional phone presence  Organized, dependable, and professional  Must be comfortable working onsite in Wildwood near The Villages, Florida Preferred:

 Urgent care, medical office, healthcare, dental, or med spa experience  Experience with scheduling and patient communication Please apply with your resume and relevant experience. Read Less

Job DescriptionJob Description

Looking for Concierge attendants and Covid Screening attendants , $13.00 per hour

Concierge Description

condominium complex concierge oversee building services operations. Duties in this position might include interacting with residents to answer inquiries and address any building issues, accepting deliveries, coordinating move in/outs ,light cleaning and disinfecting and securing the building.

Go to fifthavenuevalet.net fill out application or send resume (no Calls please )

 

SCREENING ATTENDANTS description

Screening is at a Hospital entrance , stopping guests and asking if the have covid symptoms , having them sign in and checking there temp before sending to their appointment.. ( ALL PPE available )

Go to fifthavenuevalet.net fill out application or send resume (no Calls please )

Company DescriptionFifth Avenue Valet was started by Scott Venable & Kevin Greiner in 2001 when they decided they could definitely make a difference in the valet parking industry. Both have the resources of over 30 years of knowledge in the parking industry in order to manage all aspects of your valet parking needs. They are both still hands on running the daily operations with their staff of professionals.
​The two Owners of Fifth Avenue Valet manage valet parking ,Concierge and covid screening for hospitals, medical facilities, Convention centers, entertainment complexes, Banquet Halls, Hi Rise Condo Buildings, Hotels, Arenas and also Manage open lots and Parking Garages.
​We also provide valet for over 200 events each year for Weddings, Bar & Bat Mitzvahs, Birthdays, Graduations, corporate events, private home events, concerts, and fundraisers.Company DescriptionFifth Avenue Valet was started by Scott Venable & Kevin Greiner in 2001 when they decided they could definitely make a difference in the valet parking industry. Both have the resources of over 30 years of knowledge in the parking industry in order to manage all aspects of your valet parking needs. They are both still hands on running the daily operations with their staff of professionals.\r\n​The two Owners of Fifth Avenue Valet manage valet parking ,Concierge and covid screening for hospitals, medical facilities, Convention centers, entertainment complexes, Banquet Halls, Hi Rise Condo Buildings, Hotels, Arenas and also Manage open lots and Parking Garages.\r\n​We also provide valet for over 200 events each year for Weddings, Bar & Bat Mitzvahs, Birthdays, Graduations, corporate events, private home events, concerts, and fundraisers. Read Less