Job DescriptionJob Description
COME JOIN OUR TEAM! The MASSANUTTEN VILLAGE FAMILY ENTERTAINMENT CENTER IS NOW HIRING Part-Time Attendants for
Go Karts, Mini-Golf, Snack Shop and Bumper Cars. 

APPLY @ WWW.MASSANUTTENVILLAGE.COMCALL: 540-289-9466
WORK IN A FUN & EXCITING ENVIRONMENT WHILE EARNING COMPETITIVE PAY WITH FREE USE OF THE FEC ACTIVITIES Read Less

Job DescriptionJob Description

Acknowledge escorts arriving guests/customer in a friendly, courteous manner to and from their accommodations, assisting and transporting their luggage, acquaints each guest with room and features, facilities overview and outlets. Handle guests/customer correspondence and special deliveries and offer assistance, all in a professional and friendly manner in accordance with hotel standards.

Greets guests/customers immediately with a friendly and sincere welcome. Open doors for guests/customer, offer warm and sincere welcome to the hotel. Retrieves guest/customer items from cars, busses, vans and carts. Grasp, lift, carry and /or load luggage and packages onto a bell cart to transport items throughout hotel to designated room(s) or area.Navigates bell cart through public areas, guest/customer room corridors and to elevators.Approaches and offers luggage assistance as guests/customer arrive or depart.Perform room deliveries, departure letters, other amenities or gifts as needed.Escorts guests/customer to accommodations, visually inspects rooms and telephone and deficiencies such as towels to housekeeping immediately. Points out room features, amenities and directory for reference.Listens and responds to guest/customer inquiries using a positive, body language and clear speaking voice.Answers questions and offer assistance giving accurate information regarding outlet hours of operations, hotel services, directions to local attractions or function rooms, car rentals, shuttle service etc.Organizes and stores luggage as necessary in a designated area.Picks up and delivers guest/customer laundry to and from guest/customer rooms in a timely, accurate manner.Delivers morning newspapers, departure notices, mail, packages, faxes, flowers, special deliveries, etc. to specific guest/customer rooms. Greets and opens main doors for all guest/customer and visitors.Maintains and posts hotel reader boards and public area signage.Cleans and polishes carts and other equipment used in the department.Properly answers the bell desk phone and provide information as needed.Reads and matches luggage tags, write claim tickets and detach receipt portion to give to guest/customer to claim their luggage.Keeps work area clean and organized.Assist the department with any movement of boxes as well as department supplies storage.Maintain guest/customer privacy at all times and guest/customer room numbers cannot be divulged.Must comply with tip reporting procedures according to the hotel policies and State regulations.Maintaining the bell closet in an organized and neat form.Follow the lost & found procedures.Attend training for team members.Follow hotel standards for safety and security.Attend all mandatory meetings.

Requirements:

Highschool diploma or equivalentBilingual- English and SpanishFull availability (nights, weekends and holidays) Read Less

Job DescriptionJob Description

Job Title: Hotel Guest Service Agent

Department: Accommodations

Reports To: Manager of Hotels

Employment Dates: Seasonal, April – October

Shift Availability: 7 AM – 3 PM and/or 3 PM – 11 PM

Minimum Age: 18yr

Wage: $15/hour

Position Summary:

Hotel Guest Service Agents are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests’ stay. Availability and willingness to work weekends and holidays is required.

Key Responsibilities and Duties:

Welcoming Guests

Welcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution.

Operating the Front Desk system

Utilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability.

Managing Reservations

Taking phone and online reservations, updating guest information, and confirming details.

Answering Guest Inquiries

Responding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone.

Handling Guest Complaints

Addressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary.

Maintain Cleanliness and Comfort

Ensure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable.

Communication with Other Departments

Coordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner.

Qualifications:

To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

High School diploma or equivalent is required.Experience in a hotel or related field is preferred but not required.

Language Skills:

Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential.

Mathematical Skills:

Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems.

Reasoning Ability:

Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior.

Physical Demands:

Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation.

Work Environment:

A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays.

Lakeside Chautauqua is an equal opportunity employer.

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Job DescriptionJob Description



Front Desk Associate- Parrish Club
​
 

HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 90+ clubs open and 100+ more planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture.

Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum.

Job Summary:

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For:

Positive, high-energy attitude with a passion for helping othersTeam player with strong communication and organizational skillsResults-driven mindset and willingness to go above and beyondSales or customer service experience Bilingual Spanish/English (a plus)Professional, reliable, and coachableReady to contribute to a winning team culture

What You’ll Get in Return:

Hourly compensation with incentivized commission structureMedical, Dental, and Vision Insurance401(k) with company matchPaid Time OffLife Insurance and Short-Term DisabilityComplimentary Crunch MembershipDiscounted Personal TrainingCareer advancement in a rapidly growing companyOngoing training, development, and leadership opportunities

This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let’s get to work.

 

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness.  The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry.  With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. 

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

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Job DescriptionJob Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Operations Manager for the Hampton by Hilton St. Thomas, V.I.

Pay Range: $65,000-$70,000 USD Annually

POSITION SUMMARY:

This position is to act as the Manager on Duty responsible for maintaining established revenue, cost and quality for all Rooms Division departments to include Front Desk, F&B, and Housekeeping.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:

• Ensures the efficient and effecKve operaKon of the Front Desk, Housekeeping & F&B Hospitality.

• Close out Front Desk bank at the end of shiO.

• Handle check-in and check-out of hotel guests.

• Respond to guest requests.

• Coordinate reservations.

• Follow room inventory and monetary controls.

• Oversees day-to-day hotel operations as delegated by Management.

• Generates through proper supervision of assigned departments projected revenue levels as well as guest satisfaction.

• Participates in the development of short term and long term financial and operational plans for the hotel.

• Drive operational consistency across all departments by routinely reviewing brand standards and coordinating internal self-audits to ensure compliance

• Oversee all food and beverage operational controls, including inventory management, purchasing, and cost monitoring to ensure efficiency and profitability

•Ensure compliance with food safety, sanitation, and handling standards in accordance with brand and local health regulations

• Inspect guestrooms and public spaces for cleanliness, proper inventory, and item quality and safety.

• Assist with scheduling team members across all departments in alignment with operational needs and established staffing levels.

• Ensures that guest satisfaction is consistently obtained.

• Maintains company standards in all departments.

• Ensures security and safety for the hotel’s assets.

• Meets assigned departmental budgets and monitors financial statements.

• Establishes and maintains an appropriate level of community involvement.

• Remains current on business trends and local activities.

• Assists with Hiring and performs performance evaluations, as well as training and development of team members under supervision.

• Ensures proper handling of guest complaints.

• Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence.

• Maintains compliance with all local, state and federal laws and regulations.

• Ensures Hotel policies and procedures are adhered to.

• Approves department schedules per budget and service level.

• Acts as Manager on Duty as required by Management staffing levels.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.Requires highly developed communication skills in leading Ambassadors and guest satisfaction.Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors.Must have excellent literacy skills necessary for reports, policies and procedures.Must have vision ability in order to visually inspect hotel.Must have mobility to walk through the front and the back of the hotel

Other:

Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Team Driven and Values Based CultureMedical/Dental/VisionVacation & Holiday PaySame-day pay availableEmployee Assistance ProgramCareer Growth Opportunities/ Manager Training ProgramReduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)401(k)Employee assistance programEmployee discountFlexible scheduleFlexible spending accountLife insuranceParental leaveReferral program

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Job DescriptionJob Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Hampton by Hilton St. Thomas, V.I!

Pay Range: $19-$20 per hour USD

Job Purpose:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guestsIssue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.Promptly respond to and resolve guest complaintsAnswer telephone promptly and properly being polite, courteous, and friendlyBe friendly, thorough, accurate and efficient in taking reservationsBe friendly, thorough, accurate and efficient in performing Check-insBe friendly, thorough, accurate and efficient in performing Check-outs

(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner

Assist guests with luggage upon their arrival to and departure from the hotelUse the guests’ namesBe knowledgeable and helpful about the local area, the hotel and hotel servicesHandle messages, wake-up calls, mail, and faxes properlyAssist guests’ with laundry/dry cleaning needsKnow of incoming VIPsFollow all applicable Company Standard Operating Procedures.Perform other assignments as directed by the General Manger.Be an enthusiastic, helpful and positive member of the teamBe professional, responsible and mature in conduct and behaviorBe understanding of, encouraging to and friendly with all co-workersBe self-motivated and use time wiselyMaintain open line of communications with each departmentCommunicate pertinent informationRespond positively to new ideasOpenly accept critical/developmental feedbackMaintain effective communication through the use of meetings, log books and bulletinsBe available to help other departments in emergency situationsAdhere to all work rules, procedures and policies established by the company including, but notlimited to those contained in the associate handbook.Safety and Security SkillsProperly handle and account for keysBe knowledgeable of policies regarding emergency procedures and security concernsAggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms availableHave complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry itemsIncreases revenues by offering customers upgraded rooms and promoting hotel amenities and outletsHave full understanding of franchise honors programEnsure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:Verifies all information on reservations check-in; name, address, method of payment, etc.Retrieves proper name and address verification and proper approval codes for cash and credit card paying customersIdentifies and records special billing instructions and notifies accountingCompletes shift closing accurately by getting appropriate approval signatures and authorization codesAdheres to hotel policies regarding the use of cash banksStays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shiftReport potential sales contacts to the sales department protection of guests’ room numbers.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Must be able to speak, read, write and understand the primary language(s) used in the workplace.Must be able to read and write to facilitate the communication process.Requires good communication skills, both verbal and written.Must possess basic computational ability.Must possess basic computer skills.Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.Most work tasks are performed indoors. Temperature is moderate and controlled by hotel

environmental systems.

Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.Must be able to lift up to 15 lbs occasionally.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,

listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinatesVision occurs continuously with the most common visual functions being those of near vision and depth perception.Ability to spend extended lengths of time viewing a computer screen.Requires manual dexterity to use and operate all necessary equipment.Must have finger dexterity to be able to operate office equipment

Other:

Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.Basic math skills are used frequently when handling cash or credit.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Team Driven and Values Based CultureMedical/Dental/VisionVacation & Holiday PaySame-day pay availableEmployee Assistance ProgramCareer Growth Opportunities/ Manager Training ProgramReduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)401(k)Employee assistance programEmployee discountFlexible scheduleFlexible spending accountLife insuranceParental leaveReferral program

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Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Ronda y Lobby Hotel , Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $12.00

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Poseer licencia de conducir vigente de Puerto RicoEstar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1561965 Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue Ronda y Lobby Condiminio , Puerto Rico brindara seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500.

 

 Ventajas y beneficios: 

Horarios rotados y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidadAcumulacion de horas pagas de enfermedad y vacaciones acorde a las leyes laborales  de la jurusdiccionPaga semanal todos los jueves por deposito directoAcceso a horarios, talonario y adiestramientos de forma electronica a traves de las plataformas digitales ilimitadas de la companiaDescuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más...

Pago por hora: $11.00

Requisitos mínimos:

Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto RicoPoseer destrezas de servicio al cliente.Poseer licencia de conducir vigente de Puerto RicoEstar disponible para procesos de credenciales  y adiestramientos 

Responsabilidades: 

Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1561166 Read Less

Job DescriptionJob Description

Responsible for overall cleanliness of assigned rooms/suits. Report maintenance deficiencies in order to maintain rooms/suits in accordance with hotel standards.

Position Summary:

Reports rooms as clean and available. Enter the clean rooms in the system (by phone). Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.If Room Attendant leaves early she must inform supervisor before leaving. Strip dirty lines/towels and remove used amenities from room/suites.Check maid cart for supplies, stock as needed and maintain it clean and organize all the time.Every time the Room Attendant leaves the floor has to store the cart in the closet.Greet guests/customer immediately with friendly and sincere welcome.Clean balconies and furniture.Respond at special requests by guests/customer such as providing extra amenities or service time requests.Provide turn-down service by partially removing and storing bedspread, replenishing amenities, linens, and supplies, clean the bathroom, turn on the light and radio and filling ice bucket as preferred by guest.Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.Dust all furniture, pictures, drawers, window ledges, and shelves.Replenish amenities, linens and supplies in guest room.Vacuum room and empty trash.Sign for room keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance.Strip and make beds, changing bed linens every day.Clean windows and window a frame of the rooms inside and outside – this is a separate task.Clean hallways following Housekeeping Standards.Provide customer service to guests/customer, including information about hotel services, activities and local attractions. Clean all the rooms following the Housekeeping Quality Standards.Attending all mandatory meetings.Entering room status on the phone when room is ready.Always registered key when entering a room even if the door is open.Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department. Provide general public assistance, instruction and/or guidance for guests/customer and employee safety in the event of an emergency. Complete all other duties as assigned by supervisor to include cross training.Keep work area, linen closets and attendant’s carts neat and organized.Complete inventory forms used to obtain an accurate count of linen.Assist lobby attendant in public areas as needed.Clean the hallways following the Department Standards.Perform deep cleaning projects as assigned by managers.Perform room projects as assigned by managers.Cleaning and moping the stairs.Clean and organize the linen closets.Follow the lost & found procedures.Assist co-workers.Attend to guest requests.Attend all mandatory meetings.Follows hotel standards for safety and security.Perform duties incidental or related to the duties set forth above.Perform the Laundry Workers duties when shorthanded on Laundry Workers.Perform the Uniform Room duties when shorthanded on Uniform Attendants.Perform the House person duties when shorthanded on Horsepersons.Attend training for team members. Read Less

Job DescriptionJob Description

DoubleTree by Hilton is a globally recognized hotel brand that combines contemporary and upscale accommodations with unmatched hospitality. Known for welcoming guests with warm chocolate chip cookies at check-in, DoubleTree ensures a memorable and satisfying stay for both business and leisure travelers. With over 375 locations in key cities and destinations worldwide, DoubleTree by Hilton is part of the renowned Hilton Worldwide group, a leader in the hospitality industry for more than 95 years. Hilton Worldwide is committed to delivering exceptional guest experiences and offers the award-winning Hilton Honors loyalty program to its guests.

RESPONSIBILITES & DUTIES INCLUDE:

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement. Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.Promptly complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowance. Requires standing and continual mobility throughout front office area.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make changes and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.Promptly answer the telephone using a positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.Remain calm and alert especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and the other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Maintain adequate inventory of supplies. Prepare appropriate purchase orders in a timely manner to ensure proper par levels. Manage Third Party Internet billing and arrivals. Prepare group arrivals. Prepare pre-arrival packets as requested/required. Anticipate flow of arrivals and take necessary steps to ensure smooth check in/out.Train new agents in daily duties including cash handling procedures, use of CRM Toolbox, organization of hotel. Ensure compliance with all brand standards. Coordinate and track successful completion of training on PMS system.Monitor and track time and attendance of associates. Reinforce attendance policy with staff; recommend progressive discipline procedures associates who are not in compliance with standard. Take actions to ensure high Associate Satisfaction scores as measured by the Associate Opinion Survey. Work with other supervisory and management staff to address all areas to ensure consistent quality work environment. Be familiar and able to perform duties on all shifts, including Night Audit and PBX.Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Assists other Front Desk Personnel when need.Perform any related duties as requested by management.

KNOWLEDGE, SKILLS & ABILITIES:

Experience: Minimum 1–3 years of experience in front desk or guest services; previous supervisory experience is highly preferred.Education: High school diploma or equivalent required; a degree in hospitality management is a plus.Technical Skills: Proficiency in PMS software (e.g., Opera), Microsoft Office Suite, and cash handling/reconciliation.Leadership/Soft Skills: Proven ability to lead, train, and motivate a team, along with exceptional customer service, problem-solving, and communication skillsGuest Service Excellence: Ensuring a positive guest experience, resolving complex complaints, and overseeing check-in/check-out procedures.Team Management: Scheduling staff, training new hires, delegating tasks, and ensuring shifts are covered.

PHYSICAL DEMANDS:

Flexibility: Ability to work a flexible schedule, including weekends, holidays, and evenings.Physical Demands: Ability to stand for long periods, and occasionally lift or move up to 20 pounds

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Job DescriptionJob Description

Doubletree Suites by Hilton Oceanfront presents an exciting opportunity for a Front Desk professional. This position reports directly to the Director of Front Desk Services (Shift: 3:00 PM - 11:00 PM)

In this role, you will greet and register guests, deliver prompt and courteous service, and finalize guest accounts upon their departure, while also ensuring that guests have an outstanding experience that aligns with the hotel’s high-quality standards.

This description outlines the main responsibilities and qualifications. The job description is not meant to encompass all duties or qualifications that may be necessary now or in the future. The hotel operates 24 hours a day, 7 days a week, which means that operational needs may require variations in shift days, starting times, and weekly hours.

Other responsibilities and duties include, but are not limited to:

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and the room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change, and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Close guest accounts at the time of checkout and ensure guests’ satisfaction. In the event of dissatisfaction, research and an attempt to resolve the problem within established guidelines may include turning the problem over to a supervisor.Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to supervisor/manager.Reports accidents, injuries, near-misses, property damage, or loss to supervisor.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in the team member handbook).Assists other Front Desk Personnel when needed.Perform any related duties as requested by supervisor/manager.

Requirements:

Any combination of education and experience equivalent and graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities. High school diploma. Some college preferred.Prior hospitality experience preferred but not required.Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and help resolve conflicts.Ability to read, listen, and communicate effectively in English, both verbally and in writing.Ability to access and accurately input information using a moderately complex computer system.Hearing and visual ability to observe and detect signs of emergencies.

Physical Demands:

Ability to stand and move throughout the front office and to continuously perform essential job functions.Stand 95% of the shiftLifting to 25 pounds maximum.Occasional twisting, bending, stooping, reaching, standing, walking.Frequent talking, hearing, seeing, and smiling.

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Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Como Oficial de Seguridad Bilingue- Puerto Rico, atenderá y protegerá a clientes en una variedad de industrias, como el Gobierno y más.

 

Como oficial de seguridad desarmado de Allied Universal, desempeñará un papel clave en el mantenimiento de un entorno seguro en una ubicación gubernamental prominente. Sus responsabilidades incluirán realizar patrullas regulares en las áreas asignadas, permanecer altamente visible para ayudar a disuadir incidentes relacionados con la seguridad y brindar un excelente servicio al cliente a todos los visitantes y al personal. Serás una parte vital de un equipo que valora la agilidad, la confiabilidad y la innovación, siempre poniendo a las personas en primer lugar y actuando con integridad. Este puesto ofrece la oportunidad de interactuar con una comunidad diversa, responder a diversas situaciones y contribuir a un ambiente acogedor. Si está buscando un rol dinámico en el que pueda marcar la diferencia y hacer crecer su carrera con una empresa que valora el trabajo en equipo y la cultura solidaria, esta es la oportunidad perfecta para usted.

 

Tipo de puesto: Tiempo completo

Tarifa de pago: $ 11.50 por hora

 

Lo que harás:

Utilice nuestra plataforma de programación patentada para reclamar turnos abiertos en los sitios de los clientesApoyar las operaciones en una amplia gama de entornos, incluidos los bienes raíces comerciales, la atención médica y la educaciónReciba capacitación y orientación específicas del sitio de equipos experimentadosOfrezca una presencia de seguridad y un servicio al cliente consistentes y profesionalesEsté preparado para reemplazar con poca antelación cuando surjan necesidades urgentes

Responsabilidades:

Brindar servicio al cliente a clientes y visitantes mediante la realización de procedimientos relacionados con la seguridad, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias.Responder a incidentes y situaciones críticas de manera tranquila y resolutiva de problemas, siguiendo los protocolos establecidos para la ubicación.Realice patrullas regulares y aleatorias en todo el recinto y el perímetro para ayudar a disuadir actividades no autorizadas y/o comportamientos sospechosos.Observe e informe cualquier actividad inusual, peligros relacionados con la seguridad o problemas de mantenimiento encontrados durante las patrullas.Comuníquese de manera clara y profesional con los miembros del equipo, el personal del sitio y / o los servicios de emergencia según sea necesario.Ayude con el control de acceso monitoreando los puntos de entrada y salida y verificando las credenciales según lo requieran las políticas del sitio.Complete la documentación requerida y los informes de incidentes con precisión y prontitud como parte de las responsabilidades diarias.

Lo que estamos buscando:

Disponibilidad en varios días y turnosFiabilidad y capacidad de adaptación a diferentes asignaciones de puestosUn deseo de adquirir una amplia experiencia y crecer dentro de la empresaInterés en la transición a roles de tiempo completo cuando estén disponibles

Requisitos mínimos:

Se prefiere una tarjeta de guardia.Tener al menos 18 años de edad para roles desarmados; 21+ años de edad para roles armados.Poseer un diploma de escuela secundaria o equivalente.Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales.Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables.Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley.Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y / o locales y pueden ser requeridos antes del empleo.Se requerirá una licencia de conducir válida solo para puestos de manejo.

Por qué unirse a nosotros:

Programación flexible: Elija entre una variedad de turnos abiertos que se alineen con su disponibilidad y estilo de vida.Crecimiento profesional: Camino claro hacia roles de tiempo completo y avance continuo a través de programas de capacitación pagados.Herramientas inteligentes: Acceda a tecnología exclusiva para visibilidad de turnos y reclamos en tiempo real.Beneficios de tiempo completo: acumulación de enfermedad y vacaciones de acuerdo con las leyes laborales locales para empleados de tiempo completo.Beneficios para empleados: Disfrute de descuentos en restaurantes, lugares de entretenimiento y más a través de nuestro programa de beneficios.Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

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Job DescriptionJob Description

Objetivo del Puesto:

El Team Lead de Servicio al Cliente es el líder para la gestión del equipo de servicio al cliente. Este rol se centra en la entrega de un servicio al cliente excepcional y en la coordinación eficiente de eventos privados que reflejen los valores y estándares de la empresa. Responde a la Directora de Servicio al Cliente/ Desarrollo Estratégico.

Responsabilidades Principales:

Gestionar y supervisar el trabajo de los Coordinadores de Eventos, asegurando altos estándares de calidad en servicio al cliente.Mantener actualizado el calendario de eventos.Coordinar la logística y la ejecución de todo tipo de eventos, trabajando estrechamente y con excelente comunicación con los Coordinadores de Eventos y otros departamentos afectados por los eventos.Asegurar la eficiente interacción entre el servicio al cliente y otras áreas como F & B, Alojamiento, Instalaciones Deportivas, Conferencias y Mantenimiento, siguiendo el flujo de trabajo ilustrado en el diagrama proporcionado.Ser el enlace entre el servicio al cliente y ventas, supervisando la transición de clientes potenciales a clientes reales.Mantener y mejorar los procedimientos y estándares del servicio al cliente para garantizar respuestas eficientes y oportunas a las consultas y necesidades de los clientes.Monitorizar el rendimiento del servicio al cliente y desarrollar estrategias para mejorar la satisfacción del cliente.Administrar el equipo de manera efectiva, especialmente durante los períodos de alta demanda, ajustando el personal según sea necesario.Llevar a cabo cualquier otra labor o encomienda relativa que le sea instruida por la Directora de Servicio al Cliente / Desarrollo Estratégico del Albergue Olímpico, mediante comunicación expresa o delegada por esta.

Requisitos:

Bachillerato en Administración de Empresas, Hospitalidad, Gestión de Eventos, campo relacionado o experiencia equivalente.Excelentes habilidades de comunicación y liderazgo con la capacidad de gestionar equipos temporeros eficientemente.Fuerte capacidad organizativa y atención al detalle.Habilidad para trabajar bajo presión y adaptarse rápidamente a las cambiantes demandas de los clientes y la empresa.Profundo conocimiento de los procesos de servicio al cliente y gestión de eventos.

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Job DescriptionJob Description

The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.

We seek highly motivated team members.  Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. 

Benefits:Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement planDailyPay: Access your earned wages when needed.Special team member hotel rates for travel enthusiasts.Responsibilities:Check guests in and out of the propertyHandle guest inquiries and provide information about the local areaAssist with resolving guest complaints and issuesProcess payments and maintain accurate recordsCollaborate with other team members to ensure guest satisfactionRequirements:Excellent customer service skillsStrong communication and interpersonal abilitiesAttention to detail and problem-solving skillsAbility to work in a fast-paced environmentPrevious experience in a customer-facing role is a plus

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

 

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Job DescriptionJob Description

Job Summary

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Education & Experience

• College course work in related field helpful.

• Experience in a hotel or a related field preferred.

• High School diploma or equivalent required.

• Computer experience required.

• Customer Services experience preferred.

• Fully Bilingual (English and Spanish)

Physical Requirements

• Flexible and long hours sometimes required.

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

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Job DescriptionJob Description

Job Summary

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Education & Experience

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

• Guest Service Experience preferred.

• Computer knowledge/skills required.

Physical requirements

• Flexible and long hours sometimes required.

• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Late/Overnight shift.

General Requirements

• Maintain a warm and friendly demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Maintain regular attendance in compliance with department Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

• Comply with department Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

• Must be able to cross-train in other hotel related areas.

• Must be able to maintain confidentiality of information.

• Must be able to show initiative, including anticipating guest or operational needs.

• Perform other duties as requested by management.

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Job DescriptionJob DescriptionComo tcnico trabajars con el administrador de arcade para garantizar que el arcade y los juegos se mantengan con los ms altos estndares. Los tcnicos de Arcade proporcionarn mantenimiento mecnico y elctrico a los videojuegos y equipos en la sala de juegos. Adems del mantenimiento, el tcnico de Arcade tambin debe limpiar y ejecutar diagnsticos en el equipo.

Responsabilidades
Debe tener la capacidad de diagnosticar y reparar una gran variedad de juegos de arcade.
Tener la capacidad para resolver problemas, de leer y comprender los manuales de juegos.
Recibe piezas y asegura la distribucin.
Maneja las devoluciones de las piezas.
Se comunica diariamente con los gerentes de Arcade.
Solicita piezas segn sea necesario.
Realizar mantenimiento preventivo diario y reparaciones a los equipos. Solucionar problemas, reparar y/o reemplazar componentes electrnicos, placas y computadoras defectuosas.
Completar la lista de verificacin de seguridad diaria para todo el equipo.
Mantener un inventario de equipos electrnicos, piezas mecnicas y herramientas.
Mantener una actitud centrada en la seguridad en todo momento.

Habilidades que estamos buscando:
Capacidad para leer esquemas y solucionar problemas hasta el nivel de la placa de componentes.
Habilidades de planificacin, organizacin y multitarea.
Atencin al detalle.
Gestin del tiempo y sentido de urgencia.
Ttulo tcnico, o formacin elctrica o mecnica previa, preferido.

Funciones esenciales del trabajo y entorno de trabajo:
Debe ser capaz de levantar o transportar objetos que pesen de 10 a 50 libras durante el turno programado.
Debe ser capaz de pararse, agacharse, arrodillarse, alcanzar, empujar / tirar, caminar y ponerse en cuclillas durante el turno programado.
Adems de las responsabilidades laborales esenciales mencionadas anteriormente, la capacidad de manejar el estrs laboral e interactuar eficazmente con los dems, incluidos los invitados y los miembros del equipo, son funciones esenciales del trabajo.
El entorno de trabajo incluye luces intermitentes y parpadeantes, partes mecnicas mviles y ruido fuerte.

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Job DescriptionJob Description

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift. Read Less

Job DescriptionJob Description

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Salary: $17.00 per hour

Location: 1 Center St, Folly Beach, SC 29439

Benefits:

A culture that values passion, individuality, and fun!

Opportunities for internal growth and development

Paid Time Off (PTO)

Paid holidays

Earned Wage Access through PayActiv- access to your earned wages before payday!

Affordable medical, dental, & vision insurance plans

Company provided life insurance

Short & Long Term Disability and Accident and Critical Illness Insurance

Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

Tuition assistance discount programs

Referral program

Employee Assistance Program

Discounts at all Avocet-owned hotels & restaurants

MAIN DUTIES AND RESPONSIBILITIES:

Register guests and assign rooms. Accommodates special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.Understand room status and room status tracking.Know room locations, types of rooms available, and room rates.Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Know the location and types of available rooms as well as the activities and services of the property.Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.File room keys ( only for manual room key hotels)Know how to use front office equipment.Process guest check-outs.Perform cashier related functions like posting charges to guest accounts.Follow procedures for issuing and closing safe deposit boxes used by guests.Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.Use proper telephone etiquette.Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.Use proper mail, package, and message handling procedures and record details in the courier Mail Register.Advise guests of any messages, mail, faxes, etc. received for them.Inform guests of the room safe and mini-bar key and room key procedures.Issue parking passes/validate valet parking tickets.Communicate services and amenities of the hotel to guests.Obtain proper identification for tax-exempt guests and attach the form to the registration card.Direct Bell Person to escort guests and transport their luggage to the room.Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.Attend department meetings.Report any unusual occurrences or requests to the manager or assistant manager.Know all safety and emergency procedures, and are aware of accident prevention policies.Maintain the cleanliness and neatness of the front desk area.Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.Advise guests of any messages, mail, faxes, etc. received for them.

SUPERVISORY RESPONSIBILITIES:

NONE

JOB REQUIREMENTS:

Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.

Experience: Prior hotel-related experience desired.

Skills:

To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills.Possess good problem-solving skills with attention to details.Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.Possess good marketing skills to promote the services of their hotel, thus leading to better business.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Phone, computer, walkie talkie, printer.

Physical & Mental Requirements:

Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Work Environment:

Achieving results by having funPositive ValuesRelaxed, yet productive atmosphereCommitment to ExcellenceOpen and Honest CommunicationCooperation, Support and empowermentPositive reinforcementHigh accountability

EOE / DFWP

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Job DescriptionJob Description

Oficinista Médico (Registro y Sala de Emergencias)

Ubicación: Trujillo Alto, PR

Clasificación: No Exento, Tiempo Completo

Rango salarial: $12.57 a $13.88 por hora

Jornada: Turnos rotativos (31 a 39 horas semanales)

Horarios: 7:00AM a 4:00PM, 2:00PM a 11PM, 11PM a 7:00AM

NeoMed Center es un centro de salud primaria y preventiva dedicado a brindar un cuidado accesible a los pacientes y a promover el bienestar comunitario. Nuestra cultura orientada al trabajo en equipo fomenta un entorno laboral colaborativo e inclusivo que nos destaca entre los proveedores más creativos y dinámicos de Puerto Rico. Nos apasionamos por hacer de la experiencia de nuestros pacientes una distintiva de nuestra marca y estamos comprometidos con el desarrollo profesional de nuestros talentos. Nuestra empresa social está construyendo un sistema de atención médica primaria de clase mundial, dirigidos a construir comunidades saludables y a mejorar los resultados de salud en nuestros clientes.

¿Estás listo/a para una carrera gratificante?

Más de 450 talentos en Puerto Rico trabajan para NeoMed Center, Inc.

¡Ven y únete a nuestro equipo #DePrimera!

Nuestros Beneficios

En NeoMed Center ofrecemos un paquete competitivo de beneficios a nuestros talentos.

Días por Vacaciones, Enfermedad, Asunto Personal y CumpleañosPlan Médico, Dental y de VisiónPlan de Retiro 401 (k)Licencia por Maternidad y PaternidadBono de NavidadGimnasio en las FacilidadesUniformes Corporativos¡Y muchos más!

Resumen del Puesto

El/La Oficinista Médico brinda servicios directos a los pacientes en el área de registro utilizando programas y sistemas de información automatizados. Recibe al paciente cortésmente y verifica qué servicio está solicitando, acorde con el área que esté asignado(a). Es responsable de llamar a los pacientes registrados y de cada lista de médicos asignada para validar sus citas. Además, el/la Oficinista Médico cobra y registra en el sistema, los deducibles y pagos por servicios, y verifica la elegibilidad del plan médico de los pacientes.

Actividades del Puesto

Llama por a los pacientes de cada lista de médicos asignada y verifica sus citas.Coloca responsablemente la información del plan médico en el sistema y valida la misma a través de la elegibilidad.Identifica deducibles (si aplican) y los envía a pagaduría para efectuar el pago del mismo.Aplica los pagos de los deducibles en el sistema y registra la evaluación socioeconómica (Household Assessment) en el sistema.Verifica y actualiza la información sociodemográfica en el sistema.Registra las firmas electrónicamente en todos los formularios y consentimientos que apliquen.Digitaliza los referidos contestados de los pacientes y crea los referidos en el sistema (en caso que no estén creados).Atiende y canaliza las llamadas telefónicas, coordina citas, y realiza las llamadas de seguimiento para la coordinación de citas del listado de pacientes hospitalizados.Anota en los registros correspondientes los servicios de EKG y cirugía menor que solicite el paciente.Entrega libro informativo del centro a los pacientes nuevos.Orienta al paciente de los servicios que ofrece nuestro centro y completa los compromisos de pago cuando es necesario.Realiza el cuadre de la caja registradora de manera responsable.Busca y acomoda los expedientes de las clínicas del próximo día.Anotar en el listado correspondiente los pacientes “no show”.Verifica cuando es la próxima cita del paciente que no se presentó a su cita, en el historial de citas.Responsable de llamar a los pacientes que no tengan citas coordinadas.

Competencias del Puesto

Educación

Grado Asociado en Ciencias Secretariales, Secretarial Médico, Manejo de Información, Facturación Médica, Administración de Empresas y/o área relacionada de una institución acreditada (requerido), y/oBachillerato en Administración de Sistemas de Oficina, Ciencias Secretariales, Administración de Empresas o disciplina relacionada de una institución acreditada (preferible).

Experiencia

Un (1) año de experiencia en funciones clericales relacionadas en escenarios de salud.

Requisitos Adicionales

Disponibilidad completa requerida para turnos rotativos incluyendo fines de semana, días feriados y turnos de noche (overnight).

Importante: El/La candidato/a debe proporcionar evidencia de la preparación académica y los cursos relacionados con la convocatoria de empleo.

Trabajador/a Esencial

Como líderes reconocidos de la salud primaria integral en Puerto Rico, reafirmamos nuestro compromiso de siempre ofrecer servicios médicos a nuestros pacientes y comunidades, incluso durante eventos de emergencia y/o desastres naturales. Los talentos de NeoMed Center son considerados trabajadores esenciales, cuyo papel es crítico en la continuidad de importantes servicios, incluso en tales circunstancias. Al postularse para este puesto usted reconoce que, NeoMed Center puede requerir sus servicios durante e inmediatamente después de estos eventos.

Declaración de Igualdad de Oportunidades en el Empleo (EEO)

NeoMed Center, Inc., es un patrono con igualdad de oportunidades en el empleo. NeoMed Center tiene un firme compromiso en garantizar una cultura donde se valoren las diferentes perspectivas que la diversidad aporta en todos los aspectos del empleo sin importar la raza, color, religión, origen nacional, estado de ciudadanía, ascendencia, edad, sexo o género, orientación sexual, identidad de género, estado civil, discapacidad física o mental, estado militar o de veterano, o cualquier otra característica protegida por la ley.

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