Job DescriptionJob DescriptionJob Title: Maintenance Coordinator – Mutual ServicesFull Time position - 40 hours per weekSalary Range: $25-$26 hrBenefits: Medical, Dental, Vision, Life, LTD, and 401(k)Schedule: Monday - Friday 8:30 am - 5:00 pmJOB PURPOSE:The Maintenance Coordinator provides essential support to the Mutual Services Management Team & Project Manager, ensuring the efficient daily operation of administrative tasks. The Maintenance Coordinator will primarily manage the coordination of maintenance requests and maintenance projects. However, this role requires strong customer service approach in dealing with a wide variety of owner, resident, renter, and contractor issues.ESSENTIAL FUNCTIONS & BASIC DUTIES:Coordinate and schedule preventive maintenance and repair activities across facilities.Serve as the first point of contact for all maintenance requests; log, prioritize, and track work orders.Log in, track, and complete resident requests.Create and log service memos for maintenance.Maintain accurate records of maintenance activities, inspections, permits, and service contracts.Prepare and distribute reports on maintenance performance, open work orders, and project timelines.Assist in project coordination, tracking timelines, and ensuring completion of assigned tasks.Assist with budget tracking and processing purchase orders and invoices related to maintenance services and supplies.Support the Project Manager with administrative tasks such as calendar management, meeting coordination, and correspondence.Coordinate with Leisure World staff as directed by the Project Manager.Answers/Screens Project Manager phone calls; arranges conference calls and/or meeting as necessary.Prepares outgoing mail and correspondence, including email and faxesProvide timely updates information regarding resident information to LWMC Property Managers, Accounting IT, for inclusion in information databases (i.e., CINC, Websites, DwellingLive etc.).In the absence of the Project Manager, respond to calls, emails, and correspondence as appropriate or, if not appropriate.Perform other clerical duties such as filing, document management, and inventory control.Strong organizational and multitasking abilities.Perform additional duties as assigned.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.LICENSE/CERTIFICATIONCommunity Association Management (M-100) or ability to secure within one year of hire.EDUCATIONHigh school diploma or general education degree (GED)-Required.Associates degree (A.A) or equivalent from a two-year college or technical school preferredYEARS AND TYPE OF EXPERIENCETwo (2) plus years of administrative experience, preferably in maintenance, construction, or facilities management environment. KNOWLEDGE AND SKILLS Strong organizational and multitasking abilities. Excellent communication skills (written and verbal). Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with maintenance management software (preferred). Ability to prioritize tasks and work independently under minimal supervision. Excellent customer service skills with the ability to address resident concerns professionally. Knowledge of basic maintenance terminology and facility operations is a plus.
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Job DescriptionJob DescriptionJob Title: Gate Guard Full-Time position: 40 hours (including weekends)Salary: $20.00 per hr.Schedule: Monday-Friday, including weekends, must be available to work 2:00 p.m. - 10:00 p.m. Benefits: Medical, Dental, Vision, Life, LTD, and 401(k)
Leisure World of Maryland Corporation (LWMC), the property management company for Leisure World of Maryland, is a private, age-restricted community comprised of 29 community associations representing over 5,600 homes and extensive Trust operations, located in Silver Spring, Maryland has immediate openings for Gate Guards to work 2:00 p.m. - 10:00 p.m. shift. The schedule include weekends and it is subject to change based on operational needs.Please Note: New Hires will train on a variety of shifts which includes a midnight shift, 10:00 PM - 6:00 AM Employees will continuously work on a variety of shifts and all schedules are subject to change based on operational need.The ideal candidate will have a high school diploma or general education degree (GED. 1-3 years of related experience and/or training preferred but not necessary.
KNOWLEDGE & SKILLSAbility to recognize when something is wrong or is likely to go wrong.The ability to concentrate on a task over a period of time without being distracted.The ability to see details both close range and at a distance.The ability to listen to and understand information and ideas presented through spoken words and sentences (English).Ability to communicate information and ideas in speaking so others will understand.Ability to observe, receive, and otherwise obtain information from all relevant. sources.Ability to enter, transcribe, record, store, or maintain information in written or electronic form.Ability to provide information to supervisors, and co-workers, by telephone, in written form, e-mail, or in-person.Ability to consistently provide a high level of accurate work delivered in a timely manner.Ability to prioritize work assignments.Ability to identify and respond to customer needs in a courteous manner.Ability to communicate clearly and concisely verbally and in writing. Computer literate and knowledgeable using Microsoft Office and Excel or comparable software.
We offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be part of our team, we'd love to hear from you. Competitive salary and excellent benefits.
Job Posted by ApplicantPro
Job DescriptionJob DescriptionLeisure World of Maryland a private, age restricted community comprised of 29 housing associations and 8,000 residents located in Montgomery County, Maryland seeks a full time Accounts Receivable Clerk to join our Customer Service Department. The scheduled hours: Monday - Friday, 8:00 AM - 4:30 PM.
POSITION SUMMARYEnters checks and credit card payments received as payment for work orders and maintenance logs of batch reports. Monitors aging AR, collects overdue payments and prints invoices.
ESSENTIAL FUNCTIONS AND BASIC DUTIES: Enters accounts receivable and maintains a log of batch reports.Process and post (A/R) including R-type, M-Type and S-Type paymentsRequests, enters, and maintains log of check refunds.Rectifies billing disputes.Runs and edits invoices Completes Resale Data Sheets.Monitors aging AR. Verify status of delinquent accounts, solicit payment on overdue accounts.
EDUCATIONHigh school diploma or general education degree (GED)-RequiredAssociates Degree (two- year college or technical school)-Preferred
YEARS AND TYPE OF EXPERIENCE1 plus years related experience in accounting.
KNOWLEDGE & SKILLS:
Ability to read and interpret documents such as spread and balance sheets, invoices, correspondence. Ability to write routine reports and correspondenceAbility to make and verify computations with accuracy, to compile statistical data and prepare routine reports and to work under time constraints. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to interact and communicate effectively, orally and in writing, with community residents and outside organizations and agencies at various levels;Ability to resolve problems in a courteous and professional manner.Ability to take care of customers' needs while following company proceduresAbility to concentrate on a task over a period of time without being distracted and paying attention to the minute details of a project or taskAbility to use computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information.Knowledge of accounting terms, principles and processesKnowledge of applicable laws, codes and regulationsKnowledge and experience with accounting computer applicationsWorking knowledge of Jenark accounting software-PreferredProficient in EXCEL, WORDProficient in use of 10 key adding machine
We can offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be a part of our team, we'd love to hear from you. Competitive Salary and excellent benefits.
Job Posted by ApplicantPro
Job DescriptionJob DescriptionJob Title: Clubhouse AssistantPay Rate: $17.15 per hour Part-Time position - 16 hours per weekSchedule: Saturday - Sunday, 8:00 a.m. - 4:30 p.m.
Leisure World of Maryland, a private, age-restricted community comprised of 29 housing associations and 8,000 residents located in Montgomery County, Maryland seeks a Clubhouse Assistant responsible for providing meeting/banquet/event set up (including audio/video equipment) and light maintenance in two clubhouses and other Trust facilities as directed. ESSENTIAL FUNCTIONS & BASIC DUTIES:Responsible for the daily physical setup, take down and storage of tables, chairs, and equipment for various events, meetings and programs.Ability to stand and be on their feet for most of the day, performing tasks that require mobility and physical endurance, both indoors and outdoors.Coordinate the set up and layout of these events with the Activity Coordinator in each clubhouse daily.Ability to monitor the proper use of equipment.Monitors room temperatures and as necessary adjusts them to comfortable levels.Maintains furniture and equipment inventory.Performs light maintenance including changing of light bulbs, ceiling tiles, and filters, painting, etc.Assists the Project Manager-Trust Services as needed.As necessary, available to work evenings and/or weekends.Additional duties as assigned.
QUALIFICATIONS:High school diploma or GED and six months' experience in related field or training.Displays good communication and organizational skills.Displays excellent customer service skills.Flexible, reliable, responsible, and enjoys working with the general public.Ability to multitask.Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Willingness to occasionally work overtime.
We can offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be a part of our team, we'd love to hear from you.
Job Posted by ApplicantPro
Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeFull-Time position - 40 hours per weekSalary: $21 per hour Benefits: Medical, Dental, Vision, Life, LTD, and 401(k)Schedule: Monday - Friday 8:00 am - 4:30 pm
The ideal candidate will have one or more years of experience in Customer Service. Must have excellent communication skills and the ability to deal with vendors, internal customers, and residents with tact, patience, and courtesy. Leisure world of Maryland Corporation located in Silver Spring, Maryland is seeking a full-time Customer Service Representative to process requests, prepare initial work orders, generate invoices, and receive payments for maintenance and repair services performed by the various trades within the Physical Properties Department. ESSENTIAL FUNCTIONS & BASIC DUTIES:Process in-person, phone, and written requests for services to be performed by the various trades within the Physical Properties Department. In-person and phone requests are processed immediately. Written requests are processed within 24 hours of receipt.The telephone is answered within three rings in a cheerful and helpful manner.Generates initial work orders and schedules requests.Work orders are accurate and distributed to appropriate trades personnel as soon as possible.Creates invoices when service work is completed.Invoices are processed daily when possible. All invoices are processed by the end of the month.Research customer accounts and respond about service or invoices.All problems including billing discrepancies and service complaints are completely resolved by the resolution date agreed upon with the customer.Acts as liaison with the foreman of the various trades within the Physical Property Department.Contact is made with the foreman at the beginning of the workday regarding scheduling to determine how much time is available that day.
Prepares and maintains service schedules for the various trades within the Physical Properties Department.Schedules are accurate.Information is shared and coordinated among other CSR to ensure no double booking.Assistance is provided to the foreman in the event that rescheduling is necessary.Assistance is provided to the foreman throughout the day to adjust schedules as necessary.Completed Service tickets are entered in the correct resident file.A list of alternate service providers is maintained and updated annually and provided to the customer at his/her request.Promotes excellent customer service with every interaction with customers.Acknowledge and appropriately greet and assist every customer in a timely manner.Process customer service requests in a courteous, efficient, and timely manner.Organize workflow to meet customer deadlines.Effectively presents and discusses products and services offered by LWMC PPD, soliciting only those desired products/services provided in a way that conveys an image of quality, integrity, and superior understanding and delivery of customer needs.Manage telephone calls professionally, efficiently, and with good communication skills.Attends to customer questions, complaints, and concerns immediately and facilitates satisfactory resolution.Understand and appropriately use the company pricing system (including "who pays") and policies.EDUCATION:High school diploma or GED equivalent. An Associate's Degree is preferred.
KNOWLEDGE & SKILLS:Ability to use MS Office and database management software.Ability to deal with vendors, internal customers, and residents with tact, patience, and courtesy.Ability to read, interpret, and apply rules, regulations, policies, and procedures.Ability to communicate effectively both orally and in writing.Ability to identify and meet customers' needs and requirements.Demonstrated excellence in organization and time management skills and be able to perform multiple tasks efficiently.Exceptional phone and customer service skills.We can offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be a part of our team, we'd love to hear from you.
Job Posted by ApplicantPro
Job DescriptionJob DescriptionJob Title: Shuttle Bus DriverFull-Time position - 40 hours per weekSalary: $20.00 per hour Schedule: Monday through Friday 8:20am - 4:20pm.
The Leisure World Community located in Silver Spring, MD, is seeking Full-time shuttle bus driver to operate a passenger shuttle bus on scheduled runs within the Leisure World of Maryland community and to area shopping centers.
ESSENTIAL FUNCTIONS & BASIC DUTIES:Performs pre-trip and post-trip inspection of assigned vehicle.Picks up, transports assist, and discharges passengers at designated stops within the Leisure World of Maryland community and area shopping centers. Regulates heating and ventilating equipment on buses for the comfort of passengers.Operates assigned vehicle safely, in all types of weather and traffic conditions, in order to prevent any motor vehicle-related accident to passengers, pedestrians, motorists, or property. Adheres to all traffic laws while operating buses.Ensures that all passengers are seated prior to moving the bus.Reports all accidents, incidents, or unusual occurrences to Director of Security/designee immediately; submits written reports on accidents, incidents, unusual occurrences as required.Reports damages, defects, malfunctions of Bus to Director of Vehicle Maintenance. In the event of an accident, contact Special Police Officer on duty immediately. Records all passenger's names and phone numbers and indicates if anyone is injured.Timely and accurately completes all reports as assigned including but not limited to daily "bus defect" cards, passenger, and mileage logs.Arrives and signs in on time and works hours as scheduled.Adheres to all routes and schedules.Monitors security radio at all times. Adheres to applicable regulations related to the Americans with Disability Act (ADA); correctly operating wheelchair lift with proper safety restraints as requested by the passenger.Interacts with passengers in a courteous, professional, and helpful manner. Must be able to lift 10-25 lbs.
LICENSEValid driver's license with a clean driving recordEDUCATIONHigh school diploma or general education degree (GED)
YEARS AND TYPE OF EXPERIENCE2 plus years related bus driving experience.
KNOWLEDGE & SKILLS:Ability to apply proper driving techniques and procedures.The ability to listen to and understand information and ideas presented through spoken words and sentences (English).Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to communicate information and ideas in speaking so others will understand.Ability to enter, transcribe, record, store, or maintain information in written or electronic form.Ability to provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in-person.Ability to identify and respond to customer needs in a courteous manner.Ability to communicate clearly and concisely verbally and in writing.
We can offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be a part of our team, we'd love to hear from you. Competitive Salary and excellent benefits.
Job Posted by ApplicantPro
