The Dimock Center is seeking to hire a compassionate Director of Nursing (DON) to manage the nursing department of Dimock Acute Treatment Services (ATS) and Crisis Stabilization Services (CSS). The DON will work closely with the Director of ATS/CSS, the Medical Director of Addiction Medicine, and the ATS Nursing Supervisor to ensure safe and effective medical care is provided to all clients. The DON will also collaborate with leaders at other Dimock programs and external organizations to promote continuity of care and strengthen ties to the larger Boston community.
Develops, maintains, and implements nursing policies and procedures that conform to current standards of nursing practice, Dimock's philosophy, and operational policies, while maintaining compliance with state and federal laws and regulations
Communicates and interprets policies and procedures to nursing staff, and monitors staff practices and implementation
Participates in management team meetings to discuss patient status, census changes, personnel or patient complaints/concerns
Manages the nursing schedule for CSS and assists the ATS Nursing Supervisor with the ATS nursing schedule to assure scheduling meets patient needs and regulatory and budgetary standards
Leads the recruitment and selection of nursing personnel to maintain appropriate staffing levels and enhance the quality of patient care
Ensures nursing staff professional development including orientation, in-service education, and staff continuing education
Oversees and supervises the development and delivery of in-service education to equip nursing staff with sufficient knowledge and skills to provide compassionate, patient-centered, evidence-based care with respect for patient rights
Proactively develops positive employee relations by promoting teamwork, mutual respect, and effective communication.
Works with the Medical Director to establish, implement, and monitor infection control policies designed to provide a safe, sanitary, and comfortable environment.
Coordinates on-going Quality Assurance (QA) activities for nursing services to monitor nursing compliance with standards and regulatory requirements through rounds, interviews, observations, and record reviews. At ATS, DON will work closely with the ATS Nursing Supervisor on this objective.
Participates in budget development for the nursing department.
Participates in the preparation of the 'Deficiency Correction Order' response to an inspection survey and implements any follow-up QA required for any nursing concerns
Promotes customer service and hospitality and responds to and adequately resolves complaints or concerns from patients or families about nursing services.
Monitors nursing incidents and complaints daily to identify those defined as unusual occurrences by State and Dimock policy and promptly reports such occurrences to the Director of Compliance and the Medical Director for appropriate action.
Assures nursing staff is trained in fire and disaster and other emergency procedures, and evaluates performance during drills.
Oversees medication administration protocol at ATS and CSS
Provides support and direction for ATS and CSS nurses (collaborating closely with the ATS Nursing Supervisor on this objective at ATS) including, but not limited to, assisting in assessment and care planning for patients who may be experiencing a change in condition, assisting with task management and setting priorities, and ensuring appropriate supplies/medications are ordered and maintained.
Monitors and ensures that incidents, accidents and resident/staff complaints are reported and documented correctly.
Ensures complete and accurate documentation through spot-checking and ongoing supervision
Manages operations in accordance with established fiscal parameters.
Maximizes available resources and incorporates multidisciplinary services into program design and implementation.
Participates in the review, analysis and appraisal of the effectiveness of the total program.
Maintains familiarity with federal, state, and accreditation regulations and upholds them in the program. Familiarizes employees with all laws and regulations.
Develops cooperative relationships with other agencies for the exchange of information and services and with community agencies to foster an understanding of Dimock's behavioral health programs.
Passionate about the field of addiction medicine and providing high-quality care to patients with substance use disorders and co-occurring medical and psychiatric disorders
Experience treating patients experiencing withdrawal from a variety of substances
Extensive experience in general adult medicine nursing
Experience counseling patients on various forms of medication-assisted treatment, initiating this treatment, monitoring response, and adjusting plan as needed
Effective motivational interviewing skills
Knowledgeable of current federal and state laws and regulations that apply to the practice of nursing in ATS and CSS programs
Demonstrates ability to communicate with patients with substance use disorders in a kind, empathetic, patient-centered manner
Displays interest and willingness to work in a multicultural setting
Able to manage difficult or emotional patient situations calmly and professionally
Possesses excellent oral and written communication skills to communicate in an articulate manner to leadership and other staff
Possesses intermediate/advance computer skills (Word, Excel, PowerPoint, Access).
Detail-oriented and organized, with the ability to see and work towards the "big picture".
Able to be flexible and juggle multiple priorities effectively
Clinical, "hands on" leader who enjoys developing their team
Required Education and Experience
Massachusetts nursing license and certification in CPR required.
A Bachelor's degree in health care or a related field is required.
Experience with addiction treatment as above
Training and experience in inpatient health care services administration required.
Must have at least 2 years of supervisory or administrative experience in a fast paced, clinically challenging and rewarding environment.
Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice
The Dimock Center values diversity and its committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)