Description DevOps Engineering Manager LiveData | Remote, United States (Eastern Time preferred) | Full-Time Why LiveData LiveData builds cloud-based surgical software that helps hospitals run operating rooms more efficiently while improving patient outcomes. The systems behind this work must be reliable, secure, observable, and cost-aware. This role leads the DevOps function at LiveData, managing a small team of two engineers while staying close to the technical work. You will report to the VP Engineering, and own how infrastructure, deployment, operations, and reliability are designed and run across the company. About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. We build on a serverless-first AWS architecture to keep systems lean and scalable while relying on managed services where they fit best. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2026, its eighth consecutive year on the list. The Role We are hiring a DevOps Engineering Manager to lead and improve our DevOps function. You will manage two DevOps engineers and work closely with software engineering, QA, security, and leadership to improve delivery speed, reliability, observability, security, and AWS cost efficiency. This is a hands-on leadership role. You are expected to make architectural decisions, review infrastructure changes, shape CI/CD workflows, guide incident response, and help solve difficult production and platform problems in a pragmatic way. Our environment is AWS-first and serverless-first, with a strong preference for automation, infrastructure as code, and managed services over undifferentiated operational toil. What You Will Do Lead, coach, and develop a team of two DevOps engineers. Own the health and maturity of the DevOps function: infrastructure, CI/CD, observability, and release processes. Define and execute a DevOps roadmap aligned with engineering and business goals. Partner with software engineers to improve developer experience and deployment reliability. Strengthen infrastructure as code, automation standards, and operational runbooks. Oversee production operations: monitoring, alerting, incident response, and root cause analysis. Drive reliability, availability, backup and recovery readiness, and disaster recovery planning. Guide secure infrastructure and delivery practices in collaboration with security and engineering leadership. Manage and optimize AWS usage with attention to scalability, resilience, and cost. Track and report key operational metrics (e.g., deployment frequency, change failure rate, availability, mean time to recovery, cloud spend). Help evaluate tooling and vendor choices appropriate for a small engineering organization. Support future hiring and growth of the DevOps function. Use AI coding assistants and automation tools as part of daily workflows. Requirements What You Bring Required 6+ years in DevOps, platform, SRE, or infrastructure engineering. 2+ years leading engineers directly or serving as technical lead for a small DevOps/platform team. Strong hands-on experience with AWS in production environments. Experience building and improving CI/CD pipelines and infrastructure as code. Proven track record operating production systems with a focus on reliability, observability, and incident response. Experience with cloud security fundamentals, secrets management, identity and access control, and secure deployment practices. Strong working knowledge of Linux, networking fundamentals, and shell-based troubleshooting. Experience with scripting or software development in Python, Bash, or similar languages. Ability to review and refine AI-generated code or configuration using sound engineering judgment. Clear communication skills and the ability to work effectively across engineering, leadership, and non-technical stakeholders. Preferred Experience in healthcare or another regulated environment. Experience with serverless AWS services such as Lambda, API Gateway, S3, CloudWatch, IAM, EventBridge, RDS, or Aurora. Experience with AWS CDK, Terraform, or similar infrastructure-as-code tooling. Familiarity with compliance-minded engineering practices (auditability, access review, logging and retention controls, change management). Experience improving developer experience for small engineering teams. Familiarity with PostgreSQL, application performance monitoring, and AWS cost optimization. Experience with AI-assisted development tools and workflows. Experience supporting remote engineering teams and coordinating operational work across time zones. Tech Environment Cloud: AWS (serverless-first) Infrastructure: Infrastructure as code, automation-first operations Data: Aurora and other relational databases Development: GitHub, CI/CD pipelines, command-line tooling, AI coding assistants Architecture: REST APIs, event-driven workflows, managed cloud services Operations: Monitoring, alerting, logging, incident response, deployment automation What Sets This Role Apart Small-team impact. You can drive meaningful operational and platform improvements quickly. Real people leadership. Direct management responsibility for two engineers. Technical depth. You stay close to architecture, tooling, and production operations. Healthcare context. Systems support clinical and operational workflows where uptime, traceability, and pragmatic risk management matter. AI-assisted engineering. AI tooling is part of daily work, anchored by strong engineering judgment. Benefits Compensation Competitive salary commensurate with experience. Benefits include generous health, dental, and vision insurance; an employer-matched 401(k); paid time off; and remote work flexibility. Based on experience and location, the target salary range for this role is $125-$175K. Work Location This is a fully remote opportunity. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. We try to get the entire team together about once a quarter, so you should be able to travel to Boston for a few days 3-4 times a year. Employment Authorization Applicants MUST be currently authorized to work in the United States on a full-time basis without the need for CURRENT or FUTURE visa sponsorship. While there are exceptions, this typically means you will need to be either a US Citizen or US Permanent Resident. Read Less

What We Do At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. Who We Are People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. Overview of the Role The National Account Manager - Albertsons position is responsible for creating and executing national Albertsons sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets. You will play a critical role in building our team and building sales for these key customers. If you love selling and building relationships, this could be the role for you! Fully remote but must be local to Boise, ID to attend Albertsons HQ meetings as needed. Salary range $90,000 - $95,000 based on experience, qualifications and skills. Travel Requirements: Minimal overnight travel required (less than 10%) – i.e. industry trade shows, client national sales meetings, all other travel is within assigned market (automobile) At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is! What You’ll do at C.A. Fortune Meet regularly with existing customers to understand their evolving business needs and position product solutions to address those needs, provide all maintenance, new item submissions, promotional support, etc. Build long-term, productive, and mutually beneficial relationships with existing and new customers Read Less

Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com , reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... Are you interested in being part of a high-growth organization that values you as a teammate and provides hands-on support to help you achieve your team’s sales goals? A subsidiary of Centerfield, QuoteManage (QM) is a national Medicare telesales brokerage firm seeking a Sales Manager to lead a fully remote team. We specialize in Medicare and senior products, helping consumers across the country find the best plans for their needs. QuoteManage leverages the digital marketing engine of our parent company, Datalot, to drive high-volume inbound calls to our licensed agents. In this role, you will lead a team of 25+ Medicare sales agents responsible for converting inbound consumer demand into enrollments across health, prescription drug, vision, and dental plans. You will own your team’s ability to effectively convert a high volume of inbound calls into successful enrollments. Success in this role is defined by your ability to drive conversion rates, coach agents in real time, and maximize revenue performance—especially during the high-stakes Annual Enrollment Period (AEP). You will ensure agents consistently capitalize on live call opportunities, overcome objections, and deliver a high-quality consumer experience. QuoteManage operates in a performance-driven, incentive-heavy environment, and you will play a key role in reinforcing a culture built on accountability, competition, and results—supported by AEP-driven commissions, daily spiffs, and ongoing promotional incentives. At the end of the day, we want every agent to be successful and proud to be part of the QuoteManage team. If you reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah - Come join us! How You'll Contribute... Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion Own team performance metrics, including conversion rate, talk time, and lead utilization Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand Lead and engage a mixed workforce model, driving consistency, retention, and output Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement What You Bring to the Table... 2+ years managing Medicare sales teams in a call center or telesales environment Experience managing 15–25+ agents with direct accountability for performance metrics Deep knowledge of Medicare Advantage, Supplement, and Part D products Proven success in a high-volume inbound sales environment Experience leading teams through Annual Enrollment Period (AEP) Bonus Points... Background in brokerages or telesales organizations (e.g., SelectQuote, GoHealth, eHealth, Assurance IQ, etc.) Strong familiarity with dialers and CRM systems (Salesforce, Five9, NICE, etc.) Demonstrated ability to coach in real time and improve conversion rates Important Notes... Full-time, fully remote position Must have reliable high-speed internet Must reside in and hold an active Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah. Life at Centerfield.... Competitive total compensation, including commission Extensive training programs and learning resources Generous PTO and holiday schedule Industry-leading medical, dental, and vision plans 401(k) company match plan – fully vested on day 1 Award-winning culture Read Less

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for a Product Manager to join our Developer Read Less

Who we are: Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers partner with Engineering and SRE to improve availability, latency, and overall system health. Enterprise Experience and Governance: Oversee the platform capabilities that enable enterprise customers to securely adopt and scale NodeZero, including RBAC, SSO/SCIM, entitlements and licensing, auditability, administrative workflows, and multi-tenancy. Roadmap and Portfolio Management: Develop and maintain a transparent, outcome-driven roadmap across your portfolio. Balance short-term reliability with long-term strategic bets. Cross-Functional Alignment and Delivery: Partner closely with Engineering, SRE, Marketing, Sales, Support, and Customer Success to define requirements, plan releases, and drive execution. Metrics, Insights, and Experimentation: Define and track success metrics across platform reliability, performance, integration adoption, and enterprise feature utilization. Voice of Customers and Partners: Engage directly with strategic customers and partners to understand needs, validate designs, and gather structured feedback. What You'll Bring 5+ years of Product Management experience in B2B SaaS, with significant time spent on platform, infrastructure, or deeply technical products Deep understanding of SaaS architectures, distributed systems, cloud infrastructure, and multi-tenant platforms Proven experience owning or materially influencing reliability and performance domains, including SLAs, SLOs, SLIs, error budgets, and incident management practices Excellent cross-functional leadership skills; able to partner effectively with Engineering, SRE, Marketing, Sales, Support, and Customer Success, and influence senior stakeholders Data-driven decision making, with experience defining product and operational metrics and using insights to guide prioritization and iteration Clear, confident communicator who can translate complex technical concepts into simple, actionable narratives for executives, customers, and internal teams Comfort operating in Agile environments, managing backlogs, making trade-offs, and shipping iteratively in collaboration with distributed teams Preferred Education Bachelor’s degree in Computer Science, Engineering, or a related technical field An advanced degree in engineering or business is preferred If you are an experienced product manager with a background in platform products and are passionate about building reliable, scalable, and extensible cybersecurity platforms, we encourage you to apply for this position. Join our team and play a critical role in helping customers succeed with our cutting-edge solutions. Travel Required This job may require up to 25% of travel to be successful. Compensation and Values At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various states’ transparency regulations, we provide the following salary range information for this position: Base salary range: $178,000 - $220,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. Perks of Horizon3.ai : Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Hybrid Read Less

What We Do At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. Who We Are People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. Overview of the Role The National Account Manager - Albertsons position is responsible for creating and executing national Albertsons sales plan that meets or exceeds established sales quotas and supports company revenue and profit targets. You will play a critical role in building our team and building sales for these key customers. If you love selling and building relationships, this could be the role for you! Fully remote but must be local to Boise, ID to attend Albertsons HQ meetings as needed. Salary range $90,000 - $95,000 based on experience, qualifications and skills. Travel Requirements: Minimal overnight travel required (less than 10%) – i.e. industry trade shows, client national sales meetings, all other travel is within assigned market (automobile) At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is! What You’ll do at C.A. Fortune Meet regularly with existing customers to understand their evolving business needs and position product solutions to address those needs, provide all maintenance, new item submissions, promotional support, etc. Build long-term, productive, and mutually beneficial relationships with existing and new customers Read Less

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for a Product Manager to join our Developer Read Less

Description DevOps Engineering Manager LiveData | Remote, United States (Eastern Time preferred) | Full-Time Why LiveData LiveData builds cloud-based surgical software that helps hospitals run operating rooms more efficiently while improving patient outcomes. The systems behind this work must be reliable, secure, observable, and cost-aware. This role leads the DevOps function at LiveData, managing a small team of two engineers while staying close to the technical work. You will report to the VP Engineering, and own how infrastructure, deployment, operations, and reliability are designed and run across the company. About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. We build on a serverless-first AWS architecture to keep systems lean and scalable while relying on managed services where they fit best. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2026, its eighth consecutive year on the list. The Role We are hiring a DevOps Engineering Manager to lead and improve our DevOps function. You will manage two DevOps engineers and work closely with software engineering, QA, security, and leadership to improve delivery speed, reliability, observability, security, and AWS cost efficiency. This is a hands-on leadership role. You are expected to make architectural decisions, review infrastructure changes, shape CI/CD workflows, guide incident response, and help solve difficult production and platform problems in a pragmatic way. Our environment is AWS-first and serverless-first, with a strong preference for automation, infrastructure as code, and managed services over undifferentiated operational toil. What You Will Do Lead, coach, and develop a team of two DevOps engineers. Own the health and maturity of the DevOps function: infrastructure, CI/CD, observability, and release processes. Define and execute a DevOps roadmap aligned with engineering and business goals. Partner with software engineers to improve developer experience and deployment reliability. Strengthen infrastructure as code, automation standards, and operational runbooks. Oversee production operations: monitoring, alerting, incident response, and root cause analysis. Drive reliability, availability, backup and recovery readiness, and disaster recovery planning. Guide secure infrastructure and delivery practices in collaboration with security and engineering leadership. Manage and optimize AWS usage with attention to scalability, resilience, and cost. Track and report key operational metrics (e.g., deployment frequency, change failure rate, availability, mean time to recovery, cloud spend). Help evaluate tooling and vendor choices appropriate for a small engineering organization. Support future hiring and growth of the DevOps function. Use AI coding assistants and automation tools as part of daily workflows. Requirements What You Bring Required 6+ years in DevOps, platform, SRE, or infrastructure engineering. 2+ years leading engineers directly or serving as technical lead for a small DevOps/platform team. Strong hands-on experience with AWS in production environments. Experience building and improving CI/CD pipelines and infrastructure as code. Proven track record operating production systems with a focus on reliability, observability, and incident response. Experience with cloud security fundamentals, secrets management, identity and access control, and secure deployment practices. Strong working knowledge of Linux, networking fundamentals, and shell-based troubleshooting. Experience with scripting or software development in Python, Bash, or similar languages. Ability to review and refine AI-generated code or configuration using sound engineering judgment. Clear communication skills and the ability to work effectively across engineering, leadership, and non-technical stakeholders. Preferred Experience in healthcare or another regulated environment. Experience with serverless AWS services such as Lambda, API Gateway, S3, CloudWatch, IAM, EventBridge, RDS, or Aurora. Experience with AWS CDK, Terraform, or similar infrastructure-as-code tooling. Familiarity with compliance-minded engineering practices (auditability, access review, logging and retention controls, change management). Experience improving developer experience for small engineering teams. Familiarity with PostgreSQL, application performance monitoring, and AWS cost optimization. Experience with AI-assisted development tools and workflows. Experience supporting remote engineering teams and coordinating operational work across time zones. Tech Environment Cloud: AWS (serverless-first) Infrastructure: Infrastructure as code, automation-first operations Data: Aurora and other relational databases Development: GitHub, CI/CD pipelines, command-line tooling, AI coding assistants Architecture: REST APIs, event-driven workflows, managed cloud services Operations: Monitoring, alerting, logging, incident response, deployment automation What Sets This Role Apart Small-team impact. You can drive meaningful operational and platform improvements quickly. Real people leadership. Direct management responsibility for two engineers. Technical depth. You stay close to architecture, tooling, and production operations. Healthcare context. Systems support clinical and operational workflows where uptime, traceability, and pragmatic risk management matter. AI-assisted engineering. AI tooling is part of daily work, anchored by strong engineering judgment. Benefits Compensation Competitive salary commensurate with experience. Benefits include generous health, dental, and vision insurance; an employer-matched 401(k); paid time off; and remote work flexibility. Based on experience and location, the target salary range for this role is $125-$175K. Work Location This is a fully remote opportunity. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. We try to get the entire team together about once a quarter, so you should be able to travel to Boston for a few days 3-4 times a year. Employment Authorization Applicants MUST be currently authorized to work in the United States on a full-time basis without the need for CURRENT or FUTURE visa sponsorship. While there are exceptions, this typically means you will need to be either a US Citizen or US Permanent Resident. Read Less

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are looking for a Staff Product Manager to join our Developer comfort producing PRDs, PRFAQs, and other structured artifacts that align and accelerate teams A track record of building with a 18–24 month vision, with the ability to maintain strategic clarity while driving near-term execution Executive-level communication experience, including representing a product area directly with customers' leadership teams Ability to bring the customer voice into every product decision, using both qualitative and quantitative data to drive prioritization Experience establishing OKRs, success metrics, and measurement frameworks that connect product outcomes to business results Bonus points for: Familiarity with developer security tooling, secrets management, or enterprise developer platforms Experience with EPM, device trust, or identity and access management in developer contexts What you can expect: Own the roadmap for the Developer Workflows engineering group within Developer Read Less

Description DevOps Engineering Manager LiveData | Remote, United States (Eastern Time preferred) | Full-Time Why LiveData LiveData builds cloud-based surgical software that helps hospitals run operating rooms more efficiently while improving patient outcomes. The systems behind this work must be reliable, secure, observable, and cost-aware. This role leads the DevOps function at LiveData, managing a small team of two engineers while staying close to the technical work. You will report to the VP Engineering, and own how infrastructure, deployment, operations, and reliability are designed and run across the company. About LiveData LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. We build on a serverless-first AWS architecture to keep systems lean and scalable while relying on managed services where they fit best. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2026, its eighth consecutive year on the list. The Role We are hiring a DevOps Engineering Manager to lead and improve our DevOps function. You will manage two DevOps engineers and work closely with software engineering, QA, security, and leadership to improve delivery speed, reliability, observability, security, and AWS cost efficiency. This is a hands-on leadership role. You are expected to make architectural decisions, review infrastructure changes, shape CI/CD workflows, guide incident response, and help solve difficult production and platform problems in a pragmatic way. Our environment is AWS-first and serverless-first, with a strong preference for automation, infrastructure as code, and managed services over undifferentiated operational toil. What You Will Do Lead, coach, and develop a team of two DevOps engineers. Own the health and maturity of the DevOps function: infrastructure, CI/CD, observability, and release processes. Define and execute a DevOps roadmap aligned with engineering and business goals. Partner with software engineers to improve developer experience and deployment reliability. Strengthen infrastructure as code, automation standards, and operational runbooks. Oversee production operations: monitoring, alerting, incident response, and root cause analysis. Drive reliability, availability, backup and recovery readiness, and disaster recovery planning. Guide secure infrastructure and delivery practices in collaboration with security and engineering leadership. Manage and optimize AWS usage with attention to scalability, resilience, and cost. Track and report key operational metrics (e.g., deployment frequency, change failure rate, availability, mean time to recovery, cloud spend). Help evaluate tooling and vendor choices appropriate for a small engineering organization. Support future hiring and growth of the DevOps function. Use AI coding assistants and automation tools as part of daily workflows. Requirements What You Bring Required 6+ years in DevOps, platform, SRE, or infrastructure engineering. 2+ years leading engineers directly or serving as technical lead for a small DevOps/platform team. Strong hands-on experience with AWS in production environments. Experience building and improving CI/CD pipelines and infrastructure as code. Proven track record operating production systems with a focus on reliability, observability, and incident response. Experience with cloud security fundamentals, secrets management, identity and access control, and secure deployment practices. Strong working knowledge of Linux, networking fundamentals, and shell-based troubleshooting. Experience with scripting or software development in Python, Bash, or similar languages. Ability to review and refine AI-generated code or configuration using sound engineering judgment. Clear communication skills and the ability to work effectively across engineering, leadership, and non-technical stakeholders. Preferred Experience in healthcare or another regulated environment. Experience with serverless AWS services such as Lambda, API Gateway, S3, CloudWatch, IAM, EventBridge, RDS, or Aurora. Experience with AWS CDK, Terraform, or similar infrastructure-as-code tooling. Familiarity with compliance-minded engineering practices (auditability, access review, logging and retention controls, change management). Experience improving developer experience for small engineering teams. Familiarity with PostgreSQL, application performance monitoring, and AWS cost optimization. Experience with AI-assisted development tools and workflows. Experience supporting remote engineering teams and coordinating operational work across time zones. Tech Environment Cloud: AWS (serverless-first) Infrastructure: Infrastructure as code, automation-first operations Data: Aurora and other relational databases Development: GitHub, CI/CD pipelines, command-line tooling, AI coding assistants Architecture: REST APIs, event-driven workflows, managed cloud services Operations: Monitoring, alerting, logging, incident response, deployment automation What Sets This Role Apart Small-team impact. You can drive meaningful operational and platform improvements quickly. Real people leadership. Direct management responsibility for two engineers. Technical depth. You stay close to architecture, tooling, and production operations. Healthcare context. Systems support clinical and operational workflows where uptime, traceability, and pragmatic risk management matter. AI-assisted engineering. AI tooling is part of daily work, anchored by strong engineering judgment. Benefits Compensation Competitive salary commensurate with experience. Benefits include generous health, dental, and vision insurance; an employer-matched 401(k); paid time off; and remote work flexibility. Based on experience and location, the target salary range for this role is $125-$175K. Work Location This is a fully remote opportunity. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. We try to get the entire team together about once a quarter, so you should be able to travel to Boston for a few days 3-4 times a year. Employment Authorization Applicants MUST be currently authorized to work in the United States on a full-time basis without the need for CURRENT or FUTURE visa sponsorship. While there are exceptions, this typically means you will need to be either a US Citizen or US Permanent Resident. Read Less

Description Senior Regional Sales Manager Solar Read Less

Description Senior Regional Sales Manager Solar Read Less

About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for an experienced and motivated Regional Sales Manager for our new Mexico territory. You will be responsible for positioning Torq’s security solution within our Strategic prospects and customers, and for developing a comprehensive account strategy that aligns with the company's goals and objectives as well as collaborate with cross-functional teams to ensure business growth. This is a remote position based in Mexico City. What you will be doing : Sell an AI SOC platform transforming SecOps from triage through remediation. Land, adopt, expand, and deepen sales opportunities Execute against a territory coverage plan and consistently deliver on quarterly revenue targets Developing and building close long-term strategic relationships with prospects, customers and channel partners Expand relationships and orchestrate complex deals across more diverse business stakeholders. What We’re Looking For: 5-10+ years of direct sales experience selling security software . You have a measurable track record in new business development and over-achieving sales targets. Experience in selling complex enterprise security software solutions and ability to adapt to fast-growing and changing environments Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques Hunter mentality with solid Sales DNA e.g. CoM, Challenger and MEDDICC Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. Read Less

About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less

About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less

About First Due First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: Associate Product Manager, Mobile Location : Remote - US Only Country : United States Department : Product Management Reports To : Director of Product Management Position Type : Full-Time Salary : $100,000 Job Summary: This role combines product and project management, with ownership of the end-to-end mobile application experience. You'll drive execution of the mobile development team's roadmap while ensuring that other product teams building webviews for the mobile app adhere to mobile UX standards and deliver a cohesive user experience. Key Responsibilities: Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately Produce clear documentation of planned features as epics and user stories for the mobile team Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities Collaborate with Design and Marketing on mobile-specific sales tools and collateral Qualifications: 2+ years of experience in product management, project management, or a related role at a SaaS company Strong project management skills with experience coordinating across multiple teams Experience working in an Agile development environment; familiarity with Scrum practices Proficiency with JIRA or similar tools for backlog and sprint management Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures Excellent written and verbal communication skills Highly detail-oriented with strong organizational skills Ability to work independently in a collaborative, remote team environment Customer-first mentality with genuine interest in solving user problems Experience in public safety, Govtech, or field-service software a plus Relevant Bachelor's Degree or equivalent experience For US-based Roles All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here . Read Less

About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less

About First Due First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: Associate Product Manager, Mobile Location : Remote - US Only Country : United States Department : Product Management Reports To : Director of Product Management Position Type : Full-Time Salary : $100,000 Job Summary: This role combines product and project management, with ownership of the end-to-end mobile application experience. You'll drive execution of the mobile development team's roadmap while ensuring that other product teams building webviews for the mobile app adhere to mobile UX standards and deliver a cohesive user experience. Key Responsibilities: Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately Produce clear documentation of planned features as epics and user stories for the mobile team Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities Collaborate with Design and Marketing on mobile-specific sales tools and collateral Qualifications: 2+ years of experience in product management, project management, or a related role at a SaaS company Strong project management skills with experience coordinating across multiple teams Experience working in an Agile development environment; familiarity with Scrum practices Proficiency with JIRA or similar tools for backlog and sprint management Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures Excellent written and verbal communication skills Highly detail-oriented with strong organizational skills Ability to work independently in a collaborative, remote team environment Customer-first mentality with genuine interest in solving user problems Experience in public safety, Govtech, or field-service software a plus Relevant Bachelor's Degree or equivalent experience For US-based Roles All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here . Read Less

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Territory Sales Manager position for our Houston, TX branch operations group located remotely, but local, to our Houston, TX branches. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. Maintain an accurate call history within the CRM system. Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Expand knowledge base of the company’s products and features. Understand and follow work instructions, operating procedures and company policies. Perform additional projects/duties to support ongoing business needs. Nature and Scope : Ensures work is aligned with the Director’s expectations, goals, and vision Accountable for implementation of policies, processes, and procedures for short-term results Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director Works on difficult to moderately complex issues and projects Provides guidance and training to subordinates Has authority to hire, recommend pay, establish performance and recommend for termination Level of signing authority established by company policy/guidelines Knowledge and Skills: Proficient sales ability with the ability to build and action a robust sales plan Excellent communication and presentation skills; both verbal and written Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan Strong organizational and multi-tasking and time management skills Ability to focus and high level of attention to detail Ability to read and interpret construction documents and drawings/plans Knowledge of HVAC products, services, customers and market trends Demonstrates discernment and sound judgment Self-motivated with the ability to work autonomously with minimal supervision Ability to apply good judgement, strong work ethics and integrity on the job. Experience: Minimum 5 years of sales experience preferably within the HVAC industry Education: High School Diploma or GED equivalent College degree preferred Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Travel is required – up to 50% Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Read Less