Our Client a Major Global investment Bank is seeking Development Program Project Manager Core Engineering Infrastructure Project Manager • Core Skills & Knowledge • Project management • Scope management • Schedule management • Cost management • Resource management • Project communications • Risk & issue management • Procurement management • Data centre design • Vendor management • Cable infrastructure design and implementation • Data circuit management • Network design and topology • Telephony and trader turret systems • Desktop equipment • Multimedia systems • Security and CCTV systems • Project Management • Ownership of the project lifecycle leveraging existing methodologies of the Technology division • Defining objectives, deliverables, time and costs estimates working with the stakeholders • Ensuring that the project is appropriately resourced • Developing and gaining approval of the formal project plan including scope, schedule, budget, procurement and communication • Developing and maintaining a risk management plan throughout the project lifecycle • Producing regular update reports and lead regular projects update meetings • Managing the execution phase, ensuring change and quality controls are being followed • Project Delivery • Managing the project lifecycle of key Technology streams: • Carrier point of entry, carrier procurement and installation • Technology room design, high- and low-level design • Structured cabling RFP, award, design detail and execution • Network design, procurement and installation • Wi-Fi & DAS design, procurement and installation • Voice procurement and implementation • Trader voice design, procurement and integration • Multimedia and TV service design, procurement and deployment • Computer procurement and build-out • Desktop procurement and deployment • Coordination of technology with furniture design development and implementation • Vendor Management • Working closely with the general contractor and appointed systems integrator to ensure the technology scope is delivered by the general contractor as per the agreed upon schedule • Ensuring that all works between the systems integrator and general contractor are coordinated to a satisfactory manner to avoid any damage Client technology rooms or systems • Ensuring that all works carried out by the general contractor and technology team toa satisfactory manner as per approved drawings • Managing the agreed benchmarking process across the infrastructure domain • Reporting all quality assurance issues. The successful individual will have previous experience managing corporate building programs. Skills should including program management execution, reporting and a broad understanding of the typical technologies deployed in a new office build. Regularly work from the NYC office 5 days a week Read Less

Are you an HR professional looking for a great culture at a stable and growing company? Our client is looking for someone to lead their HRIS platform with the implementation and enhancement of their system. Your work will be providing resolution to strategic HR issues. Description -Manage the company's HRIS platform, owning system configuration, data integrity, and ongoing enhancements. -Maintain workflows, automations, and reporting to streamline HR processes. -Oversee the HR operations calendar, including performance management cycles, annual compensation planning, open enrollment and compliance reporting. -Support other HR projects. Requirements -Bachelor's degree strongly preferred. -SHRM-SCP, SHRM-CP certification preferred. -Experience with platforms like Oracle or Workday, strong Excel and reporting skills. -5+ years of progressive HR experience, specializing in HRIS administration and operations. -Proficiency with data visualization systems. To Apply Send your resume in MS Word format to or call 222.5284 if you have any questions. Please refer to the job order number in your response. Compensation commensurate with qualifications. Visit to see other job listings. All inquiries will be held in the strictest confidence. Read Less

Distribution Manager The Opportunity Our client, a national producer of metal building products, has hired us to find a Distribution Manager for their Eaton, OH location. This position is responsible for leading and optimizing all inbound and outbound logistics operations while ensuring cost control, compliance, and continuous improvement. Key Responsibilities: Ensuring safety compliance and DOT regulations across all operations Optimizing shipping routes and carrier relationships to reduce costs Monitoring and managing the daily scheduling of inbound/outbound deliveries Leading and developing the logistics team while fostering continuous improvement Qualifications: Required: Minimum 3 years supervisory experience in logistics or transportation Strong knowledge of carrier management and freight analysis Proven track record in cost reduction and process improvement Preferred: Bachelor's degree in Supply Chain, Logistics, or Operations Experience with ERP/MRP or logistics software systems The preceding is just a brief overview - contact us to find out more! Check out our website at ! New employment opportunities are posted daily! Part of our efforts in building close working relationships with our clients' companies involves partnering with strong professionals who have the drive and motivation to secure their future! As always, any information you submit to us is kept strictly confidential and is never distributed without your consent. Read Less

Role: Senior Technology Project Manager Location: Seattle, WA (Hybrid) No of position: 1 Tentative Date: 5th Week of September Domain/Industry: Preferably Insurance Year of Experience: Minimum 5+ years Job Description A day in the life: The Project Manager works closely with business stakeholders and technology teams to create and manage projects that solve internal business problems and bring experiences to life for our guests. They ensure project plans are in place and managed effectively. The Project Manager is organized, curious, great at facilitation, and knows how to involve the right people at the right time to solve problems. They value managing risks and dependencies to ensure teams are working in the most optimal way to deliver value as quickly as possible. A Project Manager values various delivery methodologies ranging from Waterfall to Kan-ban to Scrum. Plan, manage, monitor, and close/handover to operations for large projects with complex scope, multiple work streams, and interdependencies. Effectively manage and report on risks and mitigation, scope, budget, and timelines. Develop relationships and collaborate with internal and external stakeholders and cross-functional teams to ensure solutions meet timeline and business objectives. Ensure all project/program tasks are clearly understood, assigned, and tracked. Complete all project documentation required based on our PMO process. Engage in and communicate ideas for supporting the continuous improvement of PMO processes with a positive and constructive attitude and foster this attitude in others. Ability to manage in both Agile and Waterfall environments. Requirements Qualifications Bachelor's degree in Computer Science/Engineering or Business. PMP and/or Scrum certification considered an asset. 3+ years of project management/industry work experience. Ability to manage project budgets including capital and expense costs. Strong leadership, sound judgment, critical thinking, and decision-making skills. Aptitude to learn and manage change. Strong written and verbal communication skills. Ability to successfully manage teams with competing priorities within deadlines in a complex and rapidly evolving organization. Must Haves Acknowledges the presence of choice in every moment and takes personal responsibility for their life. Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Communicates with honesty and kindness, and creates the space for others to do the same. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. Fosters connection by putting people first and building trusting relationships. Integrates fun and joy as a way of being and working (doesn't take themselves too seriously). Read Less

DTS is looking for Geospatial Projects Manager for a long term contract with our direct client in Lansing, MI Top Skills & Years of Experience: 3+ years of professional experience is required in Geographical Information System (GIS) with experience using Esri GIS software 3+ years of professional experience managing geospatial projects and implementations is required. Bachelor's degree required Role description: Years of Experience: A minimum of three years of professional experience is required in Geographical Information System (GIS) with experience using Esri GIS software. A minimum of three years of professional experience managing geospatial projects and implementations is required. Job Description: This position will perform a range of geographic information system (GIS) assignments including, but not limited to, coordinating the implementation of Esri GIS server software and desktop applications as well as day to day operational tasks for the enterprise geospatial services. This individual will act as a liaison between the Geospatial Services team and state agencies, vendors and other subject matter experts. This position will be responsible for coordinating GIS projects involving multiple agencies, projects involving enterprise solutions, and projects involving the continual upgrades and maintenance of these large GIS systems. This position will act as a team lead and provide guidance in coordination of Esri GIS software deployments, upgrades, and data integrations, including establishing project timelines and identifying resource needs. This position will be responsible for gathering requirements and priorities from state agency GIS stakeholders. DTS offers an excellent compensation package. Contact: Karun Sharma Team Lead Digital Technology Solutions Read Less

The ideal Poke House candidate will: Be a reliable, energetic, and motivated individual Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments Love to help and serve customers and possess exceptional customer service skills Have the ability to lead a team and maintain positive working relationships with all team members Have the ability to maintain a professional appearance at all times Be able to adapt to a fast-paced work environment with changing customer volume levels Have the ability to speak clearly, listen attentively, and follow instructions Have a complete understanding of all Poke House rules and regulations Expectations & Responsibilities: Ability to handle conflict Ability to work a rotating schedule as needed Ability to cover shifts due to call-offs Ability to remain calm under pressure and stressful situations Make and publish schedules every week Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards Maintain a professional restaurant image such as proper staff presentation and appearance standards. Assist in vendor and inventory ordering of products. Ensure a positive guest experience. Assist Store Manager with completing employee quarterly performance evaluations Announce operational and procedural changes Assist Store Manager in conducting monthly store meetings Requirements: At least 1 year of restaurant management experience(References will be requested) At least 21 years of age (Assistant Manager) Commit to working at least 5 days a week Full Time (80 hours per pay period) + overtime if needed Be able to communicate in the primary language(s) of the work location Manager Serv Safe certification paid for by Poke House(Within 90 days of employment) Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed) Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs) Poke House Perks: Competitive Compensation Annual Raises Flexible Scheduling Employee Meal Program Referral Bonuses We promote from within All Corporate employees were promoted from in-store positions! Job Type: Full-time At Poke House, our mission is to capture California's adventurous spirit in our tasty, modern poke while supporting local small businesses and preserving the environment. We work hard to craft each delicious poke bowl and ensure that the quality of our ingredients are always top grade. Our sushi-grade fish is delivered daily, and our fruits and vegetables are locally sourced, prepared fresh every day, and organic when possible. From construction to consumption, we are committed to being environmentally conscious. Salary $26.00 - $28.00 per hourBenefits Flexible schedule, 401(k), Referral program, Employee discount, Paid training, Health insurance, Dental insurance, Paid time offJob Type Full timeSchedule 8 hour shift, Weekend availability, Monday to Friday, Day shift, Night shift Read Less

Job Summary VSolvit is seeking a Capture Manager to lead our capture planning, capture management, and client relationship building with the responsibility to successfully capture new contracts and retain VSolvit's recompeted current contracts with the federal government. VSolvit's primary customer base includes the Department of Defense (high emphasis on US Navy) with some selective civilian agency opportunities. The Capture Manager will assess future opportunities, develop a long range opportunity pipeline, gather opportunity intelligence, position VSolvit with key client stakeholders, establish industry relationships with prospective teaming partners, support development of proposal win themes and assist in the development of compelling proposals for VSolvit's suite of information technology services that include systems engineering, software development, cybersecurity/information assurance, DevSecOps, Cloud, and C5ISR information technology services. The Capture Manager will be integrated with VSolvit's Business Development team and collaborate with proposal development, pricing, IT technology service delivery subject matter experts (SMES) in the development of compelling proposal submissions. This position is 100% remote and may be required to travel approximately 25% of the time. This position includes a compensation incentive plan based on new contracts won at the direction of the Capture Manager, successful contract execution profitability metrics, and continued employment at VSolvit. This position requires an active Secret security clearance and US citizenship. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Identify, qualify and lead capture efforts for assigned opportunities and federal government clients Gather opportunity and customer intelligence to include: pain points, perceived differentiators, preferences, stakeholders, technical environment and influencers Shape opportunities and position VSolvit to client decision makers Gather and document competitor intelligence (incumbent contract holders, most likely competitors, SWOT analysis) Determine VSolvit capability gap analysis, determine teaming opportunities, vet teaming partners, and negotiate teaming agreements Develop and continuously maintain an eighteen (18) month capture plan and pipeline for VSolvit's Easter Region customers Develop specific capture plans for approved opportunities from identification through proposal submission Act as the customer during the proposal development phase ensuring customer preferences, pain points, and decision points are reinforced in the proposal submission documents Keep executive leadership constantly informed of approved opportunities, new areas of opportunity, and escalate issues to their attention as required Assign work tasks and supervise Capture Analyst and Market Research Analyst personnel Basic Qualifications Demonstrate a deep understanding of federal contracting opportunity assessment and capture requirements Demonstrate knowledge of VSolvit's core clients to include US Navy commands and other DoD organizations Possess an understanding of information technology services for Federal Government organizations to include systems engineering, software development, information assurance, cloud services, data automation, data warehousing, and business intelligence (BI) 8+ years experience leading large captures requiring complex technical solutions, including supporting bids for DoD and Civilian agencies ranging between $20-100M in total contract value 8+ years experience successful execution of capture efforts, strategic planning, partnering, proposal development, market analysis and price to win analysis Demonstrated experience developing sales and engagement materials to include white papers, presentations, and proposals Demonstrated ability to successfully execute multiple, simultaneous capture efforts and adapt to changing priorities Demonstrated ability to lead teams towards a common goal Demonstrated proficiency in Microsoft Suite and Google Suite of business applications Demonstrated experience executing multiple tasks simultaneously working in a team or independently Ability to work in a fast-paced, deadline driven environment delivering results and quality services Active Secret security clearance required United States Citizenship required If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in accounting, business, finance, purchasing, economics, mathematics, or related field Experience identifying subcontractors and teaming partners with experience negotiating teaming agreements Business development, capture manager, and/or proposal manager experience developing proposals for the US Navy Prior military experience Strong interpersonal skills and analytical abilities Excellent oral and written communication skills Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Read Less

The Estimator is responsible for greeting customers, providing accurate automotive repair estimates and asking for the sale. The position also includes communication with insurance adjusters and customers throughout the repair process and maintaining high levels of customer satisfaction.

Required qualifications: Legally authorized to work in the United States18 years or older Read Less

Position: Remote Benefits Representative
Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ)
Earning Potential: $70,000 - $120,000+ per year (commissions + residual)
Work From: Anywhere in the U.S. or Canada

About the Opportunity

Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.

American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.

Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.

Why Candidates Love Working Here

A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.

Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.

Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.

Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.

Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.

Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. Must be willing to obtain an insurance license requiring paying state licensing fees (paid directly to the state or licensing provider). No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.

Application Process

Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.

Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.

Read Less

Position: Remote Benefits Representative
Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ)
Earning Potential: $70,000 - $120,000+ per year (commissions + residual)
Work From: Anywhere in the U.S. or Canada

About the Opportunity

Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.

American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.

Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.

Why Candidates Love Working Here

A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.

Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.

Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.

Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.

Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.

Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. Must be willing to obtain an insurance license requiring paying state licensing fees (paid directly to the state or licensing provider). No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.

Application Process

Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.

Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.

Read Less

Position: Remote Benefits Representative
Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ)
Earning Potential: $70,000 - $120,000+ per year (commissions + residual)
Work From: Anywhere in the U.S. or Canada

About the Opportunity

Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.

American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.

Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.

Why Candidates Love Working Here

A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.

Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.

Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.

Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.

Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.

Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. Must be willing to obtain an insurance license requiring paying state licensing fees (paid directly to the state or licensing provider). No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.

Application Process

Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.

Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.

Read Less

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

Job Description:

The Role

Digital Assets Shareholder Reporting is GROWING at Fidelity!

Are you interested in joining a collaborative, operations-focused team? Do you have strong knowledge and experience preparing or auditing financial statements for alternative investment products with a focus on digital assets and cryptocurrencies?

As we BUILD this critical team, we can offer roles at various levels: Analyst, Manager and Senior Manager. All applicants will be evaluated based on skills and experience and aligned to the appropriate role(s).

This team is responsible for preparing, reviewing, and coordinating the production of financial reports to ensure accuracy and compliance with regulatory, product-specific requirements and internal quality standards. Primary responsibilities of the role relate to the digital products structured as Exchange Traded Products (ETPs) and Limited Partnerships (LPs) and includes quarterly/annual reporting. We need talent that thrives in an operational environment where deadlines, accuracy and high-quality reporting are critical to our success!

Depending on your role, we need you to participate and/or lead operational efficiencies to scale and automate processes to support a growing line of products with diverse investments and structures.

The Expertise and Skills You Bring

Bachelor's degree with a background in financial services with an asset manager, audit firm or custodian bank, preferably in accounting operations or administration for alt investment products and public company financial reporting (Form 10K, 10Q, 8K and other reporting as needed)Demonstrated success in leading teams to perform at their best for our Senior Manager roleExperience using the Geneva or InvestOne platforms for accounting and reporting are a plusAdvanced accounting and operational knowledge for alternative asset classes with a focus on digital assets and cryptocurrenciesIn-depth knowledge of US GAAP financial reporting standards for nonregistered investment partnerships and 33/34/40 Act investment funds and familiarity with a variety of product structures including onshore and offshore LPs, master-feeder, open-ended and closed-ended arrangementsAdvanced excel skills and experience translating accounting data into financial statement presentationAbility to lead independently and in an operations-focused, fast paced team environmentStrong working knowledge of project and relationship managementExcellent written and verbal communication skills and strong presentation capabilityMBA or CPA preferred for the Manager and Senior Manager roles.

Note: Fidelity is not providing immigration sponsorship for this position

The Team

In Shareholder Reporting, we're on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we're the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of implementing Fidelity's new and alternative investment products, new and changing regulations, and a brand new technology platform that will transform the way we work. Lots of opportunity to develop key knowledge, experience and capabilities that will continue to contribute to Fidelity's current and future success!

Certifications: Category: Investment Operations

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

The Role

Digital Assets Shareholder Reporting is GROWING at Fidelity!

Are you interested in joining a collaborative, operations-focused team? Do you have strong knowledge and experience preparing or auditing financial statements for alternative investment products with a focus on digital assets and cryptocurrencies?

As we BUILD this critical team, we can offer roles at various levels: Analyst, Manager and Senior Manager. All applicants will be evaluated based on skills and experience and aligned to the appropriate role(s).

This team is responsible for preparing, reviewing, and coordinating the production of financial reports to ensure accuracy and compliance with regulatory, product-specific requirements and internal quality standards. Primary responsibilities of the role relate to the digital products structured as Exchange Traded Products (ETPs) and Limited Partnerships (LPs) and includes quarterly/annual reporting. We need talent that thrives in an operational environment where deadlines, accuracy and high-quality reporting are critical to our success!

Depending on your role, we need you to participate and/or lead operational efficiencies to scale and automate processes to support a growing line of products with diverse investments and structures.

The Expertise and Skills You Bring

Bachelor's degree with a background in financial services with an asset manager, audit firm or custodian bank, preferably in accounting operations or administration for alt investment products and public company financial reporting (Form 10K, 10Q, 8K and other reporting as needed)Demonstrated success in leading teams to perform at their best for our Senior Manager roleExperience using the Geneva or InvestOne platforms for accounting and reporting are a plusAdvanced accounting and operational knowledge for alternative asset classes with a focus on digital assets and cryptocurrenciesIn-depth knowledge of US GAAP financial reporting standards for nonregistered investment partnerships and 33/34/40 Act investment funds and familiarity with a variety of product structures including onshore and offshore LPs, master-feeder, open-ended and closed-ended arrangementsAdvanced excel skills and experience translating accounting data into financial statement presentationAbility to lead independently and in an operations-focused, fast paced team environmentStrong working knowledge of project and relationship managementExcellent written and verbal communication skills and strong presentation capabilityMBA or CPA preferred for the Manager and Senior Manager roles.

Note: Fidelity is not providing immigration sponsorship for this position

The Team

In Shareholder Reporting, we're on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we're the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of implementing Fidelity's new and alternative investment products, new and changing regulations, and a brand new technology platform that will transform the way we work. Lots of opportunity to develop key knowledge, experience and capabilities that will continue to contribute to Fidelity's current and future success!

Certifications: Category: Investment Operations

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description: The Role

The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.

The Expertise and Skills You Bring

Bachelor's degree required

5+ years of relevant work experience in the financial industry, crypto experience preferred

Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services

Demonstrated analytical skills with the ability to work with and summarize data from multiple sources

Experience working with blockchain technology or related enterprises

Executive level presentation skills required

Project management experience

Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus

Experience with common data science tools & languages, a plus

CFA and/or FRM certifications a plus

Foundational understanding of blockchain technology

Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach

Natural intellectual curiosity, initiative, and love for learning new skills and capabilities

Skilled at operating autonomously to achieve results in a dynamic environment

Thrives in a dynamic organization where priorities shift to meet evolving business needs

Superb verbal and written communications skills

Strong data analysis skills (e.g., tools, strategies)

Staying abreast of the latest innovations across industry

Problem solver with a blend of creativity and analytical rigor

The Value You Deliver

Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.

Actively perform proactive and targeted data analysis to identify risks for management.

Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.

Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.

Note: Fidelity is not providing immigration sponsorship for this position

The Team

Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.

The base salary range for this position is $80,000-153,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications: Category: Risk Read Less