• Remote Customer Success Manager, Commercial  

    - Travis County
    Skydio is the leading US drone company and the world leader in autonom... Read More
    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: We are looking for a motivated Customer Success Manager - Commercial with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our utility and emerging industries customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Manager of Commercial Customer Success and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers. Location Preference: Ideally, we are seeking someone who can manage our East Coast clients, with a strong preference for candidates based on the east coast near a major airport. How you’ll make an impact: Build scalable processes for customer on-boarding and post-sales success Define, implement, and tailor technology solutions to customer specific operational needs and workflows to drive ROI Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services. Develop healthy customer relationships through proactive support and cadence based follow-ups Quantify product feedback and brief executives to drive software and hardware engineering to better fit our customers needs Drive a hands-on approach with our customers as-needed from fieldwork to remote enagements Create customer loyalty through account management Advocate for enterprise customers through deep understanding of their use cases and needs Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology Ensure expansions and renewals through helping customers realize their desired outcomes. Manage ~20x accounts driving adoption to ensure expansions and renewals of book of business. Requirements Ability to travel 40% of the time. Ability to obtain Part 107 certificate. Experience Read Less
  • Remote Senior Customer Success Manager  

    - Washoe County
    About Fastr: Fastr empowers global brands and retailers to move at the... Read More
    About Fastr: Fastr empowers global brands and retailers to move at the speed of change, do more with less, and grow their businesses. Fastr is the only AI-first Digital Experience Platform (DXP) that unifies insight and execution into one AI-native platform — so commerce teams can launch, test, personalize, and optimize every experience without developers or tech bloat. Our products power day-to-day execution and optimization. Our services accelerate adoption, outcomes, and scale. Global brands like GE, Toys R Us, Weber, Carhartt and New Balance trust Fastr to eliminate bottlenecks and sell more. The Opportunity We are looking for a Senior Customer Success Manager who operates at the intersection of customer success and strategic account management. You will own a portfolio of Fastr's most strategic e-commerce customers end-to-end — from post-sale onboarding through renewal, expansion, and executive-level relationship management. This is a commercial, quota-carrying role. You will be accountable for net revenue retention (NRR), gross retention, and expansion ARR within your book of business. You will run renewals, lead commercial negotiations, identify and close upsell/cross-sell opportunities, and build multi-year strategic account plans that align Fastr's roadmap to each customer's e-commerce goals. You will work closely with Product, Engineering, Solutions, Marketing, and Sales to ensure every customer in your portfolio is achieving measurable business outcomes — and is positioned to grow with Fastr year over year. Key Responsibilities Renewals accurately forecast upsell bookings in the CRM on a weekly and quarterly cadence. Identify referenceable growth stories within your book and convert them into case studies, advocacy, and new-logo pipeline referrals. Commercial Negotiation Lead commercial negotiations on renewals, expansions, multi-year agreements, and mid-term amendments — including pricing, discounting, term length, and contractual protections. Partner with Legal, Finance, Deal Desk, and RevOps to structure deals that protect margin, reduce churn risk, and maximize lifetime value. Own pricing conversations with confidence: articulate value in dollars, defend list pricing, and use data (GMV, conversion lift, cost savings, operational ROI) to justify Fastr's commercial terms. Navigate procurement, vendor management, and executive approval processes typical of mid-market and enterprise retailers. Strategic Account Planning Build and maintain detailed strategic account plans for every top-tier customer, including commercial goals, stakeholder maps, whitespace analysis, success metrics, and 12-24 month expansion roadmaps. Run quarterly and annual Executive Business Reviews (EBRs) with C-level and VP-level stakeholders on the customer side — Heads of E-commerce, Digital, IT, and Revenue. Map Fastr's value to the customer's KPIs (conversion rate, AOV, time-to-publish, core web vitals, revenue per session) and track measurable outcomes against those targets. Coordinate cross-functional account teams (Sales, Solutions Architecture, Support, Product) to execute against the account plan. Customer Relationship Read Less
  • Full-time Description The Customer Success Manager (CSM) for Provider... Read More
    Full-time Description The Customer Success Manager (CSM) for Provider Data Management (PDM) is responsible for driving the successful adoption, satisfaction, retention, and expansion of Leap Orbit's provider data products, primarily our flagship platform, Convergent. At Leap Orbit, "We turn health data into public good." Guided by this mission, this role serves as the trusted advisor and primary point of contact for our enterprise payer, health plan, and Health Information Exchange (HIE) customers. The individual will work directly for the Director, Head of Product. This role will collaborate closely with cross-functional teams comprised of customers, internal staff, third-party consultants, technology suppliers, and member/participant staff and vendors to achieve Leap Orbit deliverables. They will ensure that Leap Orbit customers receive a best-in-class experience rooted in data quality, accurate provider directories, and a relentless pursuit of interoperability to drive efficiency, quality, and trust. This position is also expected to support the overall operation of Leap Orbit when needed. Certain tasks may be asked that do not fall into the essential functions of this job. This role offers the flexibility of working from home within the United States (ideally based in Maryland), with the strict requirement that the individual must work East Coast hours. There will be opportunities to attend conferences, trainings, and meetings with key stakeholders as required. Essential Functions Own, manage, and nurture the customer relationship for a portfolio of Leap Orbit's PDM (Convergent) customers, ensuring long-term partnerships, high customer satisfaction, and contract retention. Guide customers through the onboarding and implementation lifecycle post-sale, collaborating with technical implementation engineers and customer teams to ensure on-time, high-value product launches. Gather and synthesize customer requirements, validate assumptions, and collaborate with Product Management and Engineering teams to incorporate feedback into the product roadmap. Lead regular business reviews and status meetings with customer stakeholders to demonstrate product value, review adoption metrics, and align Convergent's capabilities with customer strategic goals. Serve as a domain expert on provider directory regulations, including CMS Interoperability and Patient Access rules, helping customers achieve regulatory compliance and directory accuracy. Monitor customer health scores, contract renewal dates, and utilization metrics; proactively identify at-risk accounts and execute mitigation plans. Partner with Sales and Account Management to identify expansion, up-sell, and professional services opportunities within the existing customer base to drive net revenue retention. Practice humble, ruthless, and constant reprioritization of customer needs and support escalations, ensuring resources are focused on the highest-impact resolutions. Guide customers through system updates, API integrations (including FHIR-based endpoints), and portal configurations, ensuring uninterrupted access to their provider directories. Create and maintain customer-facing onboarding documentation, training materials, and FAQs to facilitate self-service adoption and minimize support ticket volumes. Complies with company policies, procedures, and security regulations (including HIPAA safeguards as a Business Associate). Attend routine team and status meetings. Must work East Coast hours to align with East Coast customers and headquarters operations. If not local, ability to travel to HQ (Columbia, Maryland) or customer sites on a quarterly basis to participate in planning sessions, stakeholder meetings, and team collaboration events. Performs other related duties to support overall customer success and company operations. Requirements Behavioral and Technical Competencies Excellent in time management with the ability to manage multiple customer workstreams. Self-motivated and proactive with a strong sense of ownership. Deep understanding of healthcare data environments, particularly provider data workflows, credentialing, directory maintenance, and health plan operations. Ability to maintain confidentiality and integrity. Ability to confidently work independently and make sound customer success decisions. Ability to be flexible and communicate effectively with team members and customers across multiple time zones. Ability to interact professionally and comfortably with individuals at all levels and fields, from data analysts to C-suite executives. Strong analytical and technical literacy, with the ability to translate data into actionable product insights and comfortably discuss APIs, data integrations, and file transfer protocols (SFTP, JSON, CSV). Ability to become proficient with Company technology. Physical Demands This is a sedentary role which may sit or use a computer for long periods of time. Finger dexterity needed for keyboarding. Extended periods of time reading/viewing computer screens. Required Education and Experience Demonstrated experience in delivering technology solutions or managing customer success in healthcare. Bachelor's Degree or related work experience. Minimum of (3) years' experience as a Customer Success Manager, Implementation Manager, or equivalent customer-facing role in a healthcare technology, health insurance, or payer setting, or equivalent combined background. Effective verbal, written, and interpersonal communication skills with a polished professional presence. Ability to work independently with minimal supervision and within tight deadlines. Proven experience supporting enterprise-grade SaaS products with health plan, payer, or Health Information Exchange (HIE) clients. Exceptional experience with customer and stakeholder engagement in written and verbal communication. Proven ability to communicate effectively with customers and development teams at various levels. Solid understanding of healthcare provider data challenges (directory accuracy, directory maintenance, NPI registries, credentialing, and validation). Demonstrated experience meeting deadlines and delivering incremental product value. Experience in adapting to an innovative and evolving organization and changes in priority. Highly proficient in Microsoft Office Suite including Outlook, Excel, Word, OneNote, SharePoint, and Teams. Must be legally authorized to work in the United States. Preferred Education and Experience Demonstrated professional experience working as a Product Owner, Technical Product Manager, or Business Analyst within a healthcare payer, health plan, or healthcare technology company. Direct experience working at or partnering with major US Health Plans, Medicaid Managed Care Organizations (MCOs), or regional Health Information Exchanges (HIEs) (e.g., Connie). Functional knowledge of healthcare interoperability standards, particularly HL7 v2, v3, and HL7 FHIR APIs for provider directories. Professional Customer Success Certification (e.g., SuccessHACKER) or Certified Scrum Product Owner (CSPO) / Agile Scrum certification. Functional knowledge of product management, customer success, and project management tools (e.g., Jira/Confluence, Aha!, Productboard, or similar). Experience working with distributed or remote teams across U.S. time zones. Leap Orbit Benefits: Medical, Dental, Vision, Disability, Life, Paid Time Off, EAP, 401K Compensation : $125K - $155K,(comp is based on experience and qualifications), Bonus potential Why Leap Orbit? At Leap Orbit, we're transforming healthcare through innovative technology that improves the lives of patients and the professionals who care for them. We believe the best ideas come from talented people who are passionate about solving meaningful challenges in a collaborative, forward-thinking environment. As a member of our team, you'll have the opportunity to work on cutting-edge technology, collaborate with highly skilled professionals, and make a tangible impact on products that are shaping the future of healthcare. We foster a culture of innovation, continuous learning, mutual respect, and accountability, and where every team member is empowered to contribute ideas and grow professionally. If you're looking for more than just a job, if you want to be part of a company where your work matters, your voice is heard, and your career can thrive, then we'd love to meet you. Applicants are expected to complete all live virtual interviews independently and without the use of artificial intelligence tools, automated response generators, or third-party assistance unless expressly authorized in advance by Leap Orbit. This requirement is intended to ensure a fair and consistent interview process and to accurately assess each candidate’s qualifications, communication skills, and experience. Leap Orbit is committed to providing reasonable accommodations throughout the recruitment and interview process in accordance with applicable human rights and accessibility legislation. Candidates requiring an accommodation for any stage of the hiring process are encouraged to notify the Company in advance so appropriate arrangements can be made. Equal Opportunity Employer Leap Orbit participates in E-Verify Salary Description Salary, Exempt + Bonus potential Read Less
  • Remote Program Manager (NCODE)  

    - Essex County
    Position Title: Program Manager (NCODE) Position Type: Full-Time Clear... Read More
    Position Title: Program Manager (NCODE) Position Type: Full-Time Clearance: No requirement Location: Huntsville, AL - Remote may be considered SOC Code: Salary*: 111021 $ 1 5 0,000 - $ 1 8 0,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits: Excellent health/dental benefits from BCBS and Ameritas See into the future with our luxuri 14 ous VSP vision benefits Prepare for the long-haul courtesy of our 401k with company matching 10 days' vacation, 7 days sick time Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. Essential Functions The Program Manager owns the operational execution, budget, and compliance of Summit 7's NCODE program supporting the Department of the Army ( DoA ) and Department of War ( DoW ). This role drives the program from pilot phase through full production and serves as the connective layer across the Go-to-Market, Enterprise IT, Product Management, and Delivery functions. The Program Manager bridges multiple departments to keep alignment, reporting, and delivery consistent across the initiative, and reports to the Vice President of Cleared and Federal Services. Success in this role requires combining program management discipline with strong stakeholder engagement. The Program Manager must manage CLIN-level financials, sustain alignment across government and internal teams, and translate technical execution into measurable program adoption and revenue. Clear, proactive communication with Product Management, Engineering, and Delivery teams is essential. Responsibilities Program Execution and Delivery Own operational execution of the NCODE program from pilot through full production, managing budget, schedule, and personnel to deliver program outcomes. Partner with the Go-to-Market team to maximize program adoption, commercialization, and revenue across the NCODE lifecycle. Identify, track, and mitigate program risks across all Contract Line Item Numbers (CLINs). Financial Management Manage program budgets and monitor expenditures, obligations, and consumption rates against plan. Direct billing and invoicing in coordination with Finance, ensuring accurate, CLIN-aligned client billing. Maintain financial transparency and forecasting to support program and executive decisions. Government and Stakeholder Engagement Serve as the primary liaison to DoA and DoW personnel, technical teams, and subcontractors, maintaining operational alignment. Bridge Product Management, Enterprise IT, Engineering, and Delivery teams to keep reporting, alignment, and delivery consistent across the initiative. Communicate program status, decisions, and impending changes clearly to government and internal stakeholders. Compliance and Acquisition Define program controls aligned with DoA and DoW controls, policies, and acquisition regulations. Ensure compliance with DoD and DoW acquisition regulations across all CLINs. Work with the Compliance team to keep solutions compliant and aligned with company strategy. Product and Technical Collaboration Support leadership and team on technical implementation and refinement of internal products and services. Provide structured feedback loops from technical execution back to Product Management and Engineering teams. Reporting and Analytics Develop program reporting and analytics for use by the executive team and board of directors. Job Specifications Bachelor's degree or equivalent professional experience. 10+ years of professional experience supporting DoW / DoD programs or federal defense contracts, including direct program or project management responsibility. Active Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) certification. Demonstrated experience managing program budgets, CLIN-level financials, and government acquisition requirements. Excellent communication and interpersonal skills, capable of engaging effectively with customers, stakeholders, and internal teams. Demonstrated ability to apply creative problem-solving to complex technological and program challenges. Ability to pass an extensive background check. Pre-employment drug screening required. Optional / Desire d Proven expertise in Azure Government, compliance frameworks (CMMC, FedRAMP), and cybersecurity. Expert knowledge of CMMC and NIST SP 800-171. Experience with Duo , and Microsoft 365 Government Community Cloud High (GCC High). Proficiency in ServiceNow. Degree in Computer Science or a related field, or an additional 6+ years of relevant experience. CISSP certification. Familiarity with programming and scripting languages. Familiarity with web programming and infrastructure. Reverse engineering experience. Demonstrated rapid tool development and automation experience. Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees. Work Conditions : Work is typically performed in an office environment , with travel to DoA and DoW client sites and Summit 7 locations as required by the program . Regular interaction with clients, internal teams, and government stakeholders occurs via in-person meetings, phone, and video. This position may require access to information subject to ITAR/EAR export control regulations. Must be able to remain in a stationary position for extended periods of time. The person in this position may need to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. May occasionally need to position self to maintain computers, including under the desks and in the server closet. The person in this position frequently communicates with employees and clients. Must be able to exchange accurate information in these solutions. Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug sc reening. Read Less
  • Remote Customer Success Manager  

    - Travis County
    Company Description Givebutter is the most-loved nonprofit fundraising... Read More
    Company Description Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. Role Description Givebutter is hiring an outstanding, scaled Customer Success Manager who is passionate about helping nonprofits achieve meaningful fundraising outcomes through technology. As a member of our growing Success team, you'll partner with some of Givebutter's highest-impact nonprofit customers, helping them translate fundraising goals into measurable results. You'll serve as a trusted advisor, guiding customers to realize value from Givebutter through strategic adoption, fundraising best practices, and stakeholder alignment. The Customer Success Manager is responsible for driving customer outcomes, adoption, retention, and growth across a pool of accounts. Success in this role comes from understanding what customers are trying to accomplish, diagnosing challenges that stand in their way, and connecting them with the right Givebutter products, features, and strategies to help them succeed. This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene. We want to hear from people who... Are passionate about helping customers achieve outcomes and can connect customer goals to product value. Build trust quickly with stakeholders and confidently guide strategic conversations. Are curious problem-solvers who enjoy diagnosing challenges, uncovering opportunities, and driving adoption. Thrive in a collaborative, fast-paced environment and enjoy partnering across teams to improve customer outcomes. Can quickly understand a customer’s challenges and communicate solutions in a way that builds confidence, clarity, and momentum regardless of their level of technical expertise. Responsibilities Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). Lead discovery, success planning, training, and strategic guidance that drive adoption, value realization, retention, and growth. Become a subject matter expert in Givebutter and connect platform capabilities to customer goals, challenges, and opportunities. Continuously test and iterate on new ways to incorporate AI into your workflows, using it to support and improve the work being done while maintaining strong judgment and data hygiene. Identify customer risks and opportunities early, using AI, data and customer insights to guide proactive action. Partner cross-functionally to improve the customer experience and advocate for customer needs. Facilitate a mix of 1:many webinars, automated engagement, and targeted 1:1 customer interactions. Requirements 2-5 years of experience in Customer Success, Account Management, Consulting, Sales, or similar customer-facing roles. Demonstrated ability to drive customer outcomes through strategic guidance, relationship management, and problem solving. Experience managing multiple customer engagements in a pooled or scaled motion while working toward retention, growth, adoption, or business goals. Strong communication, discovery, stakeholder management, and customer-facing presentation skills. Experience facilitating trainings, workshops, webinars, or customer education programs. Nice to Have Experience working in a scaled or pooled customer success function. Experience working directly in nonprofit fundraising, donor development, or advancement. Experience with nonprofit fundraising technology, CRMs, fundraising platforms, or related software. Experience advising customers on fundraising strategy or campaign planning. More about Givebutter Benefits Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. 401k: We offer a 3% 401k match for all eligible employee's. Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most. Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery. Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. Professional Development: We offer learning and development reimbursement opportunities. Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact. Offer: If all goes well, we’ll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply! Read Less
  • Remote Senior Product Manager  

    - Maricopa County
    Scribd, Inc. is on a mission to advance human understanding. Our four... Read More
    Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location. So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude. This posting reflects an approved, open position within the organization. About the Team and Role Scribd is evolving from one of the world’s largest document libraries into a platform where active knowledge building happens. With a library of 300 million human-powered documents and 250+ million monthly visitors, our next chapter focuses on helping users move from simply finding source material to building deep, actionable knowledge. As a Senior Product Manager, you will lead this zero-to-one transformation , leveraging ML and LLMs to create workflows that feel effortless while remaining grounded, attributable, and trustworthy. You will partner closely with Design, Engineering, Machine Learning, and Data Science teams to turn advanced technical capabilities into intuitive experiences that users rely on and return to. We’re looking for a product leader with a sharp sense of craft and the ability to set a clear direction amidst ambiguity. Ready to invent the future of knowledge discovery and help millions of people turn information into understanding? You Will Develop and set the long-term product vision, strategy, and roadmap for core platform features, defining both future goals and immediate, multi-quarter steps. Define and track success metrics for core user journeys at the company level. Balance short-term wins with long-term vision, delivering incremental improvements while building an extensible platform aligned with the company's multi-year strategy. Enhance the experience users have both as prospects and as subscribers across devices. Construct a product roadmap using domain knowledge and partnerships to prioritize opportunities. This requires evaluating difficult trade-offs and making bets with partial information. Communicate with clarity and influence, aligning product, engineering, design, sales, marketing, and executive stakeholders on strategy, roadmap, requirements, and expected impact. You Have Minimum of 5 years of product management experience. A drive to improve quality for users while achieving business goals. Strong analytical and strategic thinking skills, with a data-driven approach to decision-making. Comfort in the unknown and a track record of thriving amid ambiguity, including shaping multi-year visions and delivering incremental wins. Demonstrated ability to lead cross-functional initiatives and influence without authority. Exceptional written and verbal communication skills. Experience building for the future while delivering today. Familiarity with both quantitative (e.g., AB testing and data analytics) and qualitative (e.g., user testing, interviews) research methods. At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $139,000 [minimum salary in our lowest geographic market within California] to $216,500 [maximum salary in our highest geographic market within California]. In the United States, outside of California, the reasonably expected salary range is between $114,500 [minimum salary in our lowest US geographic market outside of California] to $205,500 [maximum salary in our highest US geographic market outside of California]. In Canada, the reasonably expected salary range is between $145,000 CAD[minimum salary in our lowest geographic market] to $185,000 CAD[maximum salary in our highest geographic market]. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package. Working at Scribd, Inc. Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance: United States : Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C. Canada : Ottawa | Toronto | Vancouver Mexico : Mexico City Benefits at Scribd, Inc. Scribd Flex (flexible work model) Comprehensive health, dental, and vision coverage Mental health support and disability coverage Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals Paid parental leave and family support benefits Retirement matching and employee equity Learning and development programs and professional growth opportunities Wellness and home office stipends Complimentary access to the Scribd, Inc. suite of products Enterprise access to leading AI tools Get to Know Scribd, Inc. About Scribd, Inc. Life at Scribd, Inc. We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process. Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Read Less
  • Remote Senior Product Manager, Data Platform & Intelligence  

    - Los Angeles County
    About Invoca Invoca is the leading AI-native platform that enables mar... Read More
    About Invoca Invoca is the leading AI-native platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale. We are a fast-growing company with a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Own the Layer That Makes AI Work in Production — and the Intelligence Products Built on Top of It In AI, the model is a commodity. The context is the moat. Invoca sits on one of the richest datasets in enterprise SaaS — millions of revenue-driving customer conversations across industries, channels, and buying journeys. The Data Platform team turns that data into the context layer that powers our AI agents and into intelligence products that customers and internal teams use to make better decisions. This is a dual mandate: build the foundation that makes every AI product at Invoca smarter, and build the intelligence products — signals, scores, and insights — that create direct, measurable value for paying customers. Every AI product Invoca ships runs on what this team builds. This is a rare opportunity to own infrastructure that determines whether AI agents work in the real world, and the intelligence products that turn that data into revenue. About the Role As Senior Product Manager, Data Platform the bar is calibrated judgment, not perfect context Clear communicator who can translate complex data and AI concepts for both engineering and business stakeholders without losing precision on either side Track record of making principled tradeoffs across data quality, latency, cost, and reliability in complex systems Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits Read Less
  • Remote Technical Product Manager, Network Integrations (Americas)  

    - Los Angeles County
    About Gigs At Gigs, we're building the operating system for mobile ser... Read More
    About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Technical Product Manager for Network Integrations, Americas will take over integrations for our Americas network team and drive the roadmap needed to bring new carriers into the Gigs operating system across the region — helping unlock the next $100–250M in ARR as we expand in the Americas. Carriers hand us fragmented, often-archaic systems, and your job is to figure out how to use them to unlock our unified user and developer experience, abstracting complexity and making it manageable for our platform and our partners. You'll define which platform features each integration can support, weigh in on whether a carrier meets our technical and product standards, and iterate on existing integrations. You'll do this hands-on with a dedicated Americas engineering team, and in close partnership with our connectivity team. Success in this role means excelling at product discovery, technical scoping, and prioritization in a deeply technical, operationally intensive domain. Telecom expertise isn't required, but a background in a similarly complex, integration-heavy industry is important. Key responsibilities include: Own the Americas network integration roadmap, balancing new-market expansion, reliability, and the long-term platform vision Take the fragmented, often-legacy systems carriers hand us and figure out how to deliver our product experience on top of them Define which platform features each integration can support, mapping provider capabilities onto our platform and scoping the work with your engineering team Determine whether a carrier meets our technical and standards — one input into a carrier-fit decision that also turns on commercial and strategic factors See around corners: identifying and managing risks of integrations early on Partner with Connectivity and Engineering to land integrations on time About you → We know that perfect candidates don't exist. Even if not all of this applies to you, we'd love to learn more about you. Bachelor's degree or equivalent practical experience 6+ years of product management experience, ideally in API, platform, or integration-heavy systems Excellent analytical, communication, and problem-solving skills Hands-on mentality: you take ownership and move projects forward while keeping everyone in the loop, over-communicating in a remote environment Able to juggle many competing priorities at once without getting overwhelmed Excellent technical understanding — you've worked on complex integration projects and can hold your own with engineers Fluency with data: familiar with data analytics tools and able to run your own analysis to prioritize and show impact Can quickly get up to speed on telecom or similarly complex domains Based on the US East Coast, or able to work consistently on East Coast hours You enjoy working with cross-functional teams and managing complex projects Bonus points if: Previous exposure to telecommunications, connectivity, or network infrastructure Experience building 0→1 products or working in fast-growing scale-ups Experience working in a remote environment Read Less
  • Remote Customer Success Manager - Federal  

    - Orange County
    Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers... Read More
    Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered portfolio enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit www.cellebrite.com , https://investors.cellebrite.com/investors and find us on social media @Cellebrite. Position Overview : As a Customer Success Manager – Federal Solutions, your mission is to amplify the impact of Cellebrite’s products and services for our customers, knowing that each case closed brings communities closer to safety. Through proactive engagement and deep domain expertise, we empower customers to navigate the evolving digital forensics landscape with confidence and agility. We measure our success by our customers’ ability to accelerate justice outcomes, reflected in increased customer satisfaction (NPS), loyalty (GRR), and revenue growth (NRR). Responsibilities : Main Point of Contact Post-Sale: Serve as the primary post-sale point of contact for assigned accounts building strong relationships with executive, operational and investigative stakeholders. Conduct strategic business reviews and align Cellebrite solutions with mission objectives, outcomes and evolving operational requirements. Customer Adoption and Success: Lead onboarding, adoption and enablement initiatives to accelerate customer value realization and increase solution utilization. Monitor customer health, engagement and usage trends to proactively identify risks, drive success plans and improve operational effectiveness. Retention and Growth: Drive customer retention, renewals and long-term success through proactive engagement and demonstrated business value. Partner with sales teams to identify growth opportunities, develop account strategies, and forecast renewal and expansion outcomes. Internal Collaboration: Work closely with cross-functional teams, including Sales, SE’s, R Read Less
  • About Justrite Safety Group At Justrite Safety Group , we're more than... Read More
    About Justrite Safety Group At Justrite Safety Group , we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority—it's our passion. The Contribution You’ll bring to this Role: We are looking for a Business Development Manager for the Restaurant/Food Service, Hospitality, and Grocery/Retail markets. This role will focus on identifying new opportunities, building strong customer relationships, and driving growth across these key sectors. The ideal candidate will bring a deep understanding of industry trends, a proven ability to develop strategic partnerships, and the drive to expand our market presence. Working closely with cross-functional teams, this individual will play a pivotal role in shaping our go-to-market strategy and ensuring we deliver innovative solutions that meet the evolving needs of our customers. In this role, you will report directly to the VP Sales, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: As a member of our Sales team, you’ll have the opportunity to work with leading distributors and top brands in the industry, driving sales efforts that make a real impact. Our sales team is dedicated to building and maintaining strong relationships, ensuring that we deliver the best possible outcomes for our partners and customers. With a strong focus on customer satisfaction, as evidenced by our impressive Net Promoter Score (NPS), you’ll be part of a team that is recognized for its commitment to excellence and customer-centric approach. This role offers the chance to collaborate with some of the best professionals in the field, contributing to the growth and success of a company that’s at the forefront of safety solutions. What You’ll Do at Justrite: Assist in the coordination and development of action plans for expansion and deeper penetration in the restaurant/food service, hospitality and grocery/retail markets and actively search for new accounts within those markets.  Compile database of prospective customers for use as sales leads based on information from your market knowledge, trade shows, website inquiries, direct mail responses and other sources. Market analysis to better understand and penetrate these markets and expand the customer base. Research and analyze current competition and their market share, and work with Marketing and Sales on opportunities to increase market share.  Create and manage L2 KPI’s and be prepared to present and discuss in monthly L2 KPI reviews with VP Sales. Continuous education on product knowledge on the JSG portfolio, rules and regulations, and system capabilities. Develop training tools for JSG teammates and local sellers and present and train as needed.  Prepare and present training data on market and JSG product solutions to targeted end users. All other duties as assigned.   Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Business related field or equivalent combination of education and experience Minimum 5 years’ experience in selling and engaging at a high level with decision makers in the restaurant/food service, hospitality and grocery/retail markets Negotiating and Planning experience Problem Identification Read Less
  • Remote Sr Customer Success Manager (Remote)  

    - Pima County
    Company Overview: Procurement Sciences is at the forefront of transfor... Read More
    Company Overview: Procurement Sciences is at the forefront of transforming the multi-billion-dollar government contracting industry with Awarded AI, our cutting-edge platform designed to help businesses excel in government sales. We simplify complex processes, drive revenue growth, and deliver real cost savings through unmatched efficiency. As a leading venture-backed SaaS company founded by seasoned GovCon experts, we are not just participants in the AI revolution; we are shaping it by solving the industry’s toughest challenges. Our “One Team, One Fight” culture values creativity, accountability, and forward-thinking, and we invite driven builders and innovators to help us develop high-performing teams. Ranked among the top 10 percent of fastest-growing SaaS companies and on a clear path to becoming a unicorn, we are seeking top talent to join our early team and play a key role in building the next great AI software company. Job Description: We are seeking and experienced Sr Customer Success Manager to drive the adoption, satisfaction, and success of our AI-driven platform among our government contracting clients. In this critical role, you will serve as the primary point of contact for our clients, ensuring they derive maximum value from our solutions and achieve their desired outcomes. Your deep understanding of the government contracting industry and your ability to analyze and address customer pain points will be crucial to building strong, long-lasting relationships with our clients. Key Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and ensuring their success with our AI-driven platform. Conduct regular check-ins with clients to understand their goals, challenges, and feedback, and provide strategic guidance to help them achieve their objectives. Develop and execute customer success plans, identifying opportunities for increased adoption, engagement, and value realization. Provide training and support to clients, ensuring they have the knowledge and resources needed to effectively leverage our platform. Collaborate with cross-functional teams, including product, engineering, and sales, to address client needs and drive continuous improvement of our solutions. Analyze client data and feedback to identify trends, pain points, and opportunities for enhancing our platform and service offerings. Contribute to the development of customer success best practices, methodologies, and documentation. Serve as an advocate for our clients, providing feedback and insights to drive product enhancements and innovations. Required Experience: 7-10 years in a customer success or account management role, preferably in the government contracting or procurement-related B2B SaaS space. Deep understanding of the government contracting industry, with experience in roles such as Proposal Writer, Proposal Manager, Solutions Architect, BD Analyst, Capture Manager, or similar related background. Experience with Enterprise level accounts. Strong analytical skills, with the ability to understand and address complex customer pain points. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Proficiency in data analysis and the ability to derive actionable insights from customer data. Bachelor's degree in Business, Communications, or a related field. Desired Experience: Familiarity with generative AI and large language models (LLMs) and their applications in the government contracting sector. Proven track record of driving customer success and retention in a B2B SaaS environment. Relevant certifications, such as Certified Customer Success Manager (CCSM) or Certified ScrumMaster (CSM). Requirements: U.S. citizenship with the ability to pass a Federal Background Check and Identity Verification. Compensation and Benefits: Compensation DOE. Competitive salary with performance based incentive plan and stock options in a rapidly growing, venture-backed company. Comprehensive health plan, ensuring you and your loved ones are well taken care of. Flexible work arrangements, including full remote work capabilities, to balance your professional and personal life. Extensive professional development opportunities, providing a fast track for career advancement. Notice: Background Check Required As part of our employment process, a background check is required. The background check may include a review of your credit history, criminal records, and employment verification, among other items. This check is conducted in compliance with the Fair Credit Reporting Act (FCRA). By applying for this position, you acknowledge and consent to this process. Procurement Sciences is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We encourage candidates from all backgrounds to apply Read Less
  • Remote Senior Product Manager, FinTech  

    - Lancaster County
    Location: Remote (US or Canada) Department: Product Reports to: Senior... Read More
    Location: Remote (US or Canada) Department: Product Reports to: Senior Product Manager, Fintech About MoeGo MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy—the majority of them are first-time business owners, and more than 80% are women. They deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet parents. Join us to help these “pet-repreneurs” build and grow thriving businesses—every conversation with a customer and every feature goes toward this larger purpose. From automated booking to payments and communication tools, MoeGo eliminates the administrative stress of running a pet care business. If you’re looking for a career that combines innovation with heart, MoeGo is the place where technology meets tail wags. Join us in shaping the future of pet care, one happy groomer, one joyful pet, and one loving owner at a time. About the Role We're hiring a [Senior / Staff] Product Manager to lead our fintech product line: MoeGo Pay, invoicing, embedded accounting, and the financial products on our roadmap (think invoice factoring, embedded payroll, and beyond). This is a two-part mandate. In the near term, you'll bring order to complex, business-critical financial workflows — sharpening the experiences our customers depend on every day. In the longer term, you'll build toward a more sophisticated suite of financial products that deepen how MoeGo serves its customers. You'll need the craft to stabilize and polish what exists, and the ambition and credibility to build what's next. You'll work shoulder-to-shoulder with engineering, design, and go-to-market, and you'll partner with third-party financial infrastructure providers as our roadmap expands. This role is suited to someone operating at the senior-to-staff level — leading a product area end to end, setting strategy, and raising the bar for the teams around you. What You’ll Do: Own the strategy, roadmap, and execution for MoeGo's payments, invoicing, and accounting products. Sit inside complex financial workflows and create clarity — distinguishing critical, UX-breaking issues from nice-to-haves, and building a remediation roadmap engineering and stakeholders can trust. Obsess over the full user journey of money movement: what happens when a payment fails halfway through, when a charge is disputed, when a payment is partial, when reconciliation doesn't line up. Define the metrics that matter — payment success rates, dispute rates, deposit conversion — and work with analytics to surface them. Collaborate across engineering, design, and GTM to ship reliable, polished financial experiences, and influence partners and third parties as we build embedded products. Make and communicate clear tradeoffs, keeping the trust of both your team and leadership as you balance cleanup against new capability. What We’re Looking For: Fintech product experience. Hands-on PM experience with invoicing, payments, billing, or financial workflows — ideally B2B or SMB-facing. You intuitively understand reconciliation, payment states, disputes, and partial payments; we won't need to teach you the fundamentals. Comfort in messy systems. You can sit in a complex, imperfect system and bring order to it, partnering closely with engineering to prioritize technical debt and triage bugs. Startup experience is a strong plus. Strong product sense for financial flows. You've shipped polished, reliable financial experiences and you think critically through edge cases and failure states. These are our most-used, most critical workflows — they have to be right. Cross-functional fluency. You collaborate effectively across EPD and GTM, and you can influence and partner with third parties. Data fluency. You can define the right metrics and work with analytics to surface them, using experimentation to refine frontier financial products. Bilingual. Ability to speak both English and Mandarin fluently Nice to Have: Embedded finance / fintech platform exposure. Familiarity at the product-API level with infrastructure like Stripe, Adyen, or embedded payroll providers (e.g., Check, Gusto's API). You don't need to have built these, but knowing how they work will accelerate our roadmap. Why Join: Own a product line that is a main driver of revenue of a fast-growing vertical SaaS business. Ship work that customers feel every single day. Leave your mark at an early stage start up and grow your career as the startup transitions to a mature business. MoeGo offers a competitive compensation package (base salary, performance bonus, and benefits). This includes flexible benefit plans for employees and their family members at no cost to employees, as well as 401(k) matching. MoeGo is committed to creating a diverse and inclusive work environment, and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Read Less
  • 1Password is growing. We’ve surpassed $400M in ARR and we’re continuin... Read More
    1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Principal Customer Success Manager, you own and lead a portfolio of highly strategic Enterprise accounts (2,501+ employees), driving executive alignment, long-term value realization, and durable net revenue retention. You operate as a senior security advisor to CISOs and executive leadership teams, aligning 1Password’s Extended Access Management strategy to customers’ broader Identity and Access Management, Zero Trust, and enterprise security frameworks. You influence multi-year account strategy, shape complex renewals and expansions, and serve as a thought partner internally and externally. In addition to portfolio ownership, you elevate Customer Success practices through mentorship, strategic initiatives, and cross-functional leadership. This is a remote opportunity within Canada and the US. What we're looking for: 10+ years of Customer Success, Technical Account Management, or Enterprise Account Management experience in SaaS, preferably within cybersecurity, Identity advanced proficiency in Salesforce, Gainsight (or equivalent CSP), and enterprise productivity tools. Exceptional written and verbal communication skills with the ability to synthesize complex technical and strategic information into clear executive narratives. Demonstrated ability to leverage AI tools for strategic research, executive brief preparation, customer health modeling, and workflow optimization. Strong leadership presence, mentoring capability, and ability to influence without authority across cross-functional teams. Resilient, strategic, and outcome-oriented in high-growth, fast-paced enterprise environments. Responsibilities: Own Read Less
  • Remote Aesthetic Experience Manager San Antonio North  

    - Duval County
    Description Evolus (NASDAQ: EOLS) is a performance beauty company with... Read More
    Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory—cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other . Essential duties and responsibilities where you'll make the biggest impact… Meet or exceed established sales quotas and performance metrics Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption Responsible for ensuring personal and company compliance with all Federal, state, local and company policies Read Less
  • Remote Senior Product Manager (CAN)  

    - Cook County
    Loot Labs is on a mission to make collecting fun. We believe that ever... Read More
    Loot Labs is on a mission to make collecting fun. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Through our flagship product, Boxed.gg we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps. We are... Community First: We've served 500k collectors and foster an active community of over 125k+ Discord members. Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing. Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world. Since our inception in 2023, we’ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place. We're hiring a Senior Product Manager to own the roadmap and execution for the core BOXED.GG experience, spanning onboarding, games, economics, retention, and live operations. You'll work alongside our Head of Product, and you'll grow into greater strategic ownership over your first year. You'll inherit a roadmap with strong momentum and a team that ships. You will act as a voice of the customer, and sit at the intersection of our passionate community Read Less
  • Remote Staff Product Manager - Member Understanding & Intelligence  

    - Honolulu County
    Our mission at Oura is to empower every person to own their inner pote... Read More
    Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Staff Product Manager - Member Understanding Read Less
  • Remote Accounting Manager  

    - Dallas County
    Description Job Title: Accounting Manager Position Type: Full-Time, Re... Read More
    Description Job Title: Accounting Manager Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring a highly detail-oriented and execution-driven Accounting Manager to oversee financial reporting, month-end close, payroll, and core accounting operations across complex client accounts. This is a hands-on role for someone who thrives in structured environments, takes ownership of financial accuracy, and can manage multi-entity, multi-location accounting workflows. This role is not focused on basic bookkeeping or data entry — it requires strong financial understanding, accrual-based accounting expertise, and the ability to handle complex accounting structures. What You’ll Own Month-End Close Read Less
  • Remote Area Sales Manager - Georgia  

    Full-time Description The Area Sales Manager for Georgia will play a k... Read More
    Full-time Description The Area Sales Manager for Georgia will play a key role in managing existing accounts, acquiring new customers, and serving as a trusted consultant. This position focuses on helping clients successfully buy and sell equipment through bidadoo’s innovative platform and comprehensive suite of services. Working with integrity and in both bidadoo and our customers best interest to build long term customer relationships and profitably grow revenues in their territories. Working with a broad range of primarily used construction and industrial equipment, selling our auction, remarketing, eCommerce and other services. You will collaborate with companies in various equipment-related industries, including; equipment manufacturing, finance, sales and rental, construction, mining, agriculture, transportation, utilities, government, etc. You will aggressively source new business opportunities for our weekly auctions and marketplace through a combination of techniques, including networking, cold calling, social media outreach, advertising, direct mailings, participating in shows, events and associations, and other proactive prospecting methods. Responsibilities Creating and executing an ongoing strategic plan and process to effectively develop and manage your assigned territory driving growth and profitability Building a comprehensive knowledge of the new and used equipment products utilized in the areas of construction, rental, transportation, agriculture, material handling, etc. Establishing relationships with key decision makers and influencers with in your area of responsibility and among team members supporting bidadoo’s customers Generating leads for both buyers and sellers and filling your area’s funnel with items for each weekly auctions, marketplace and other sales channels Consulting with customers on the valuation and sales estimates of machinery and equipment Driving revenue through fees associated with our professional auction, remarketing and consignment services Developing and delivering superior proposals and presentations showing business value to customers and prospects Building buyer and seller value via auction day contact campaigns to drive buyer activities, develop relationships with buyer pool and deliver bidadoo pride Utilizing the tools, CRM and resources to document and communicate with all stakeholders Owning and managing the customer transaction and relationship from beginning to end and building a solid portfolio of repeat business Communicating with and providing a great customer experience for our customers supporting the bidadoo values and brand promise Demonstrating bidadoo pride in everything you do Requirements Requirements A minimum of 3 years of proven sales experience, including outside/field sales. Proven revenue attainment record through proactive lead generation and consultative selling techniques. Have excellent oral and written communication skills. Have excellent business presentation skills. Proficiency in basic computer skills and applications. Background in the areas which would be helpful include: new and used equipment sales, equipment rental, business valuation and appraisal consulting, equipment auctions, etc. Familiarity and experience with internet technologies and sales desired. Job Type : Full-time Work Location : Home office based with up to 60% travel Compensation includes: base salary, commission program, company vehicle, medical, 401K and paid vacation. Bidadoo is an equal opportunity employer and encourages application from all qualified candidates. About bidadoo bidadoo is the largest and most trusted online auction service on the world’s largest auction marketplace, eBay. bidadoo provides professional remarketing for used construction equipment, rental and municipal fl eets, trucks, and other capital assets. bidadoo is a global online remarketing company with Auction Service Centers across North America and bidders and buyers from around the world. bidadoo works with many of the largest equipment owners in the world including Sunbelt Rentals, Herc Rentals (formerly Hertz Equipment Rentals), H Read Less
  • Remote Area Sales Manager- South Central  

    - Bexar County
    Company Overview Embark on an enriching journey with PROCEPT BioRoboti... Read More
    Company Overview Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. The Opportunity That Awaits You: This position is responsible for selling the Aquabeam Robotic System to greenfield and existing hospitals in the defined territory and establishing Aquablation as the treatment of choice for men suffering from BPH. This is a business-critical role and as such requires a highly motivated individual focused on executing activities and exceeding sales targets. The individual will need to demonstrate the ability to build a team of advocates within each hospital, strong solution selling skills, and enough tenacity to ensure sales objectives are met on a consistent basis. They will need to balance between tactical implementation of programs, strategic decision making and work effectively with all external stakeholders including clinicians and administration as well as PROCEPT’s internal functional area. What Your Day-To-Day Will Involve: Meet or exceed quarterly sales quota for the defined area Work with the sales manager to develop a plan that outlines sales objectives tailored to the local market Manage the complex sales process of the Aquabeam System into new and existing hospitals Build clinical and administrative support through technical presentations, executive meetings, and marketing events Build support from surgeons and administration for Aquablation therapy Identify key institutions, generate market awareness, and drive sales of the Aquabeam System within an assigned sales territory Effectively manage transition of initial sale and installation to the Aquablation sales team to drive procedural volume and growth Develop initial contact with CEO and senior hospital administrators Provide monthly forecasts for defined area Effectively communicate AquaBeam’s value proposition to customers Build and maintain relationships with key customers and KOLs within region Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships Partner with the Customer Service team to meet and exceed customer expectations Ensure all required sales reporting forms are completed and submitted on time Maintain records in the PROCEPT CRM system on contacts and facilities Provide support in the resolution of product complaints and/or safety issues Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies Maintain a professional and credible image with customers and teammates Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements Manage travel and expenses per approved budget Consistently creates a positive environment for customers Read Less
  • At Instructure , we believe in the power of people to grow and succeed... Read More
    At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: What you will be doing: Prioritize work based on alignment to business priorities, cost, and expected return on investment; clearly articulate tradeoffs behind every call Build and measure iteratively, shipping in increments and using success metric results to determine what's next – pivot or stay the course Communicate clearly and often about what we’re building, why it's the most important thing to do, and how we will know if it worked Use data to make decisions – from customer adoption analytics to competitor and market intelligence – know how to cut through the noise to find signal Collaborate relentlessly with other product managers, design, engineering and go-to-market teams to release new value with speed. Leverage AI-powered workflows to drive efficiency, reducing time-to-validation while delivering innovative solutions. What you will need to know/have: 2+ years in a product role, ideally in B2B SaaS. Demonstrated ability to make and defend prioritization decisions. Comfort with product analytics tools (Pendo, Amplitude, or similar). Strong written communication. You can explain a complex tradeoff in a paragraph. US East Coast preferred Ability to travel ~25% of the time for in person team and customer collaboration Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. Comprehensive wellness programs and mental health support Learning and development resources, including professional development tools and tuition reimbursement, to support your growth The technology and tools you need to do your best work Motivosity employee recognition program A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification. Read Less

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