• S

    Office Manager  

    - Jacksonville
    The Office Manager will be employed by Swisher's parent company, Islan... Read More
    The Office Manager will be employed by Swisher's parent company, Island Management LLC, and will oversee daily operations within a family office environment. This role ensures the efficient and seamless functioning of the office, with primary responsibility for managing Front Lobby and Mail Room (outgoing shipments) operations and personnel. This role provides administrative support to the Leadership Team, including managing and prioritizing projects and meetings for the Board and Senior Staff, coordinating Zoom and conference calls, and overseeing internal and external communications on behalf of Leadership. Key Responsibilities Serve visitors by greeting and acting as a line before the Leadership Team and Senior Staff, screening and assessing each party trying to contact any and all employees Prioritize and execute a dynamic list of requests by the Leadership Team and Senior Staff, anticipating needs and ensuring timely completion and follow up Responsible for managing office services by ensuring office operations and procedures are organized and on schedule Organize and schedule meetings, appointments, and conference calls Monitor and maintain office and kitchen supplies inventory, identify needs and acquire supplies, and manage vendor relationships Manage Executive schedules, calendars, and appointments to include travel arrangements Participate actively in the planning and execution of company events Produce complex documents, reports, and collect and prepare information for presentations and meetings with staff and outside parties Process invoices for the corporate office, the President, and the Senior Executive team Qualifications 5+ years of proven office management and administrative experience High school Diploma, Associate degree a plus Knowledge of office management responsibilities, systems, and procedures Excellent time management skills and ability to multi-task and prioritize work Excellent written and verbal communication, strategic planning, resourcefulness, and organization skills Proficient in Microsoft Office - Word, Excel, Power Point, Outlook Practice the principles of confidentiality, professionalism, respect, and privacy in the Corporate Executive environment What We Offer Base salary and bonus program Medical, dental, vision, life insurance effective on date of hire Generous 401(k) Plan Defined Contribution Plan Paid vacation and paid holidays Tuition reimbursement Official Contact Information Email: All official emails will come from address Website: Verify job listings and contact details on Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email. Read Less
  • C

    Tax Manager - SALT (cpa firm)  

    - Cranford
    CPA seeking a State and Local Tax Manager for its staff. Responsibilit... Read More
    CPA seeking a State and Local Tax Manager for its staff. Responsibilities: Assist multi-state companies with state and local tax controversies Review information presented on state sales and use tax returns before, during, and after preparation. Assist multi-state companies with analyzing state tax considerations/impacts related to business restructuring projects Represent clients before the IRS, at various levels of federal tax controversy from examination through appeals and into post appeals mediation and arbitration. Qualifications 5+ years of experience performing tax research and providing technical advice on multi-state and federal tax issues. 1+ years of commercial audit experience is a plus. Bachelor's degree, J.D., LL.M. in Accounting/Taxation, and/or Master's in Taxation (MST) from an accredited college/university Licensed CPA , attorney and/or progress toward Certified Member of the Institute for Professionals in Taxation (CMI) designation Experience working for or dealing with the government in the tax controversy space or controversy experience in another public accounting firm, law firm and/or corporate controversy experience Excellent research and written and verbal communication skills with the ability to articulate complex tax issues Read Less
  • P

    Sales - Account Manager  

    - Reston
    Join fastest growing, top rated staffing firm in DC Metro Area Account... Read More
    Join fastest growing, top rated staffing firm in DC Metro Area Account Manager Reston, VA $45,000 + uncapped commission Benefits: Healthcare, Vision, Dental MUST: Experienced Sales / Account Manager 1+ years of staffing industry experience is required 1+ years of sales experience is required Must have a positive attitude ; Must be a go-getter Bachelors Degree is NOT required DUTIES: The Sales Representative will be responsible in leading the hiring process from start to finish. Developing new business, maintaining existing business accounts and satisfying all our customers staffing needs to the best of their ability. Cold calling, emailing, and other means of communication as needed to gain new business The Account manager will be responsible for lead generation through any means possible including the use of popular job boards like INDEED, Monster, LinkedIn, etc. in order to find out who is hiring Utilize our applicant tracking system (ATS) Job Diva to the best of their ability Maintaining existing accounts and respond rapidly to all current clients staffing needs Work with the recruiting team to gather qualified candidates to submit to clients in a timely manner Coordinate and schedule interviews with recruiting team between the candidates and the clients Work closely with the technical recruiting team when coordinating offers for candidates thus providing our clients the advantage, they need to hire the best available talent Account manager will successfully grow their role and responsibilities; thus, generating personal commission growth and largely contributing to the company's success Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Read Less
  • P

    Accounts Receivable Manager  

    - Charlotte
    ColleAccounts Receivable Manager Charlotte based service company is se... Read More
    ColleAccounts Receivable Manager Charlotte based service company is seeking a n Accounts Receivable Manager. As the Accounts Receivable (A/R) Manager, you will oversee all aspects of the company's receivables operations in a fast-paced, growth-oriented environment. You will be responsible for managing billing, collections, cash applications, and A/R reporting while ensuring strong internal controls and process efficiency. Your leadership will drive improvements in cash flow, DSO reduction, and client satisfaction across a national, multi-location business Th is is a contract position with the opportunity to go permanent paying an hourly rate of $35-40/hr. with benefits based on experience located on the westside of Charlotte. Responsibilities: Accounts Receivable Operations Oversee and manage all A/R activities, including invoicing, payment application, and collections. Ensure timely and accurate billing across multiple lines of business and regions. Maintain and reconcile A/R sub-ledger to the general ledger. Partner with Operations and Sales teams to resolve billing discrepancies and client disputes promptly. Monitor customer credit limits and payment terms to reduce financial risk. Cash Application and Collections Lead the cash application process to ensure payments are recorded accurately and timely. Develop and manage proactive collections strategies to reduce delinquent accounts and improve DSO. Build relationships with key customer contacts to facilitate prompt payments and issue resolution. Oversee lockbox, ACH, and credit card payment processing. Reporting and Analysis Prepare A/R aging reports, collection forecasts, and cash flow projections. Analyze trends and key performance metrics to identify improvement opportunities. Provide leadership with insight into A/R performance, customer credit exposure, and bad debt risk. Process Improvement and Controls Develop and maintain efficient billing and collection procedures that support scalable growth. Ensure compliance with company policies, accounting standards, and internal controls. Implement automation and system enhancements to improve accuracy and reduce manual effort. Collaborate with IT and Finance teams on ERP and reporting improvements. Team Leadership and Development Lead and mentor the A/R team, providing guidance, training, and development opportunities. Foster a culture of accountability, collaboration, and continuous improvement. Set clear performance expectations and conduct regular evaluations and feedback sessions. Cross-Functional Collaboration Partner with the Controller to support cash flow management and forecasting. Support internal and external audits by providing documentation and responding to inquiries. Contribute to acquisition integrations by aligning A/R processes, systems, and policies across entities. Be able to start Monday Key Skills Accounts Receivable AR Month-end Collections Invoices Financial Accounting Finance Financial Paylocity Serve man Bachelor's Degree Requirement: no 3 years experience required. Read Less
  • A

    Assistant Credit Manager  

    - Rollingstone
    POSITION SUMMARY This position will assist the corporate credit manag... Read More

    POSITION SUMMARY

    This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.

    ESSENTIAL FUNCTIONS

    Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.Listen to, respond to and address employee concerns.Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to.Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.Audit, maintain and ensure employee time-keeping and absentee records are accurate.Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.Demonstrate the Companys Core and Growth Values in the performance of all job functions.

    SKILLS

    Excellent oral and written communication skillsExcellent interpersonal skillsProficient computer skills, including experience with internet and email useProfessional telephone etiquetteProvide effective leadership, promote teamwork and demonstrate the ability to lead people to get resultsPerform under strong demands in a fast-paced environmentRespond professionally in situations with difficult employee/vendor/customer issues or inquiresRemain calm in difficult situationsProven abilities in credit related functionsProblem solve, especially in a fast-paced, high pressure environmentAddress difficult customer and employee issues & concernsMaintain confidentialityPossess and demonstrate leadership skills and initiative to complete tasksMaintain a positive and professional attitude that motivates others and promotes enthusiasmDelegate tasks to appropriate individuals

    COMPETENCIES

    ProfessionalDecision MakingResults OrientedAdaptabilityIntegrity and trust

    EDUCATION

    Bachelors Degree in Finance or Business or related, Preferred

    EXPERIENCE

    4 years credit or finance related experience, RequireSupervisory/Management experience Required Preferred Job Industries Other Read Less
  • A

    Assistant Credit Manager  

    - Altura
    POSITION SUMMARY This position will assist the corporate credit manag... Read More

    POSITION SUMMARY

    This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.

    ESSENTIAL FUNCTIONS

    Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.Listen to, respond to and address employee concerns.Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to.Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.Audit, maintain and ensure employee time-keeping and absentee records are accurate.Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.Demonstrate the Companys Core and Growth Values in the performance of all job functions.

    SKILLS

    Excellent oral and written communication skillsExcellent interpersonal skillsProficient computer skills, including experience with internet and email useProfessional telephone etiquetteProvide effective leadership, promote teamwork and demonstrate the ability to lead people to get resultsPerform under strong demands in a fast-paced environmentRespond professionally in situations with difficult employee/vendor/customer issues or inquiresRemain calm in difficult situationsProven abilities in credit related functionsProblem solve, especially in a fast-paced, high pressure environmentAddress difficult customer and employee issues & concernsMaintain confidentialityPossess and demonstrate leadership skills and initiative to complete tasksMaintain a positive and professional attitude that motivates others and promotes enthusiasmDelegate tasks to appropriate individuals

    COMPETENCIES

    ProfessionalDecision MakingResults OrientedAdaptabilityIntegrity and trust

    EDUCATION

    Bachelors Degree in Finance or Business or related, Preferred

    EXPERIENCE

    4 years credit or finance related experience, RequireSupervisory/Management experience Required Preferred Job Industries Other Read Less
  • A

    Assistant Credit Manager  

    - Winona
    POSITION SUMMARY This position will assist the corporate credit manag... Read More

    POSITION SUMMARY

    This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.

    ESSENTIAL FUNCTIONS

    Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.Listen to, respond to and address employee concerns.Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to.Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.Audit, maintain and ensure employee time-keeping and absentee records are accurate.Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.Demonstrate the Companys Core and Growth Values in the performance of all job functions.

    SKILLS

    Excellent oral and written communication skillsExcellent interpersonal skillsProficient computer skills, including experience with internet and email useProfessional telephone etiquetteProvide effective leadership, promote teamwork and demonstrate the ability to lead people to get resultsPerform under strong demands in a fast-paced environmentRespond professionally in situations with difficult employee/vendor/customer issues or inquiresRemain calm in difficult situationsProven abilities in credit related functionsProblem solve, especially in a fast-paced, high pressure environmentAddress difficult customer and employee issues & concernsMaintain confidentialityPossess and demonstrate leadership skills and initiative to complete tasksMaintain a positive and professional attitude that motivates others and promotes enthusiasmDelegate tasks to appropriate individuals

    COMPETENCIES

    ProfessionalDecision MakingResults OrientedAdaptabilityIntegrity and trust

    EDUCATION

    Bachelors Degree in Finance or Business or related, Preferred

    EXPERIENCE

    4 years credit or finance related experience, RequireSupervisory/Management experience Required Preferred Job Industries Other Read Less
  • A

    Assistant Credit Manager  

    - Minnesota City
    POSITION SUMMARY This position will assist the corporate credit manag... Read More

    POSITION SUMMARY

    This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.

    ESSENTIAL FUNCTIONS

    Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.Listen to, respond to and address employee concerns.Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to.Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.Audit, maintain and ensure employee time-keeping and absentee records are accurate.Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.Demonstrate the Companys Core and Growth Values in the performance of all job functions.

    SKILLS

    Excellent oral and written communication skillsExcellent interpersonal skillsProficient computer skills, including experience with internet and email useProfessional telephone etiquetteProvide effective leadership, promote teamwork and demonstrate the ability to lead people to get resultsPerform under strong demands in a fast-paced environmentRespond professionally in situations with difficult employee/vendor/customer issues or inquiresRemain calm in difficult situationsProven abilities in credit related functionsProblem solve, especially in a fast-paced, high pressure environmentAddress difficult customer and employee issues & concernsMaintain confidentialityPossess and demonstrate leadership skills and initiative to complete tasksMaintain a positive and professional attitude that motivates others and promotes enthusiasmDelegate tasks to appropriate individuals

    COMPETENCIES

    ProfessionalDecision MakingResults OrientedAdaptabilityIntegrity and trust

    EDUCATION

    Bachelors Degree in Finance or Business or related, Preferred

    EXPERIENCE

    4 years credit or finance related experience, RequireSupervisory/Management experience Required Preferred Job Industries Other Read Less
  • A

    Assistant Credit Manager  

    - Minneota
    POSITION SUMMARY This position will assist the corporate credit manag... Read More

    POSITION SUMMARY

    This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.

    ESSENTIAL FUNCTIONS

    Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.Listen to, respond to and address employee concerns.Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to.Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.Audit, maintain and ensure employee time-keeping and absentee records are accurate.Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.Demonstrate the Companys Core and Growth Values in the performance of all job functions.

    SKILLS

    Excellent oral and written communication skillsExcellent interpersonal skillsProficient computer skills, including experience with internet and email useProfessional telephone etiquetteProvide effective leadership, promote teamwork and demonstrate the ability to lead people to get resultsPerform under strong demands in a fast-paced environmentRespond professionally in situations with difficult employee/vendor/customer issues or inquiresRemain calm in difficult situationsProven abilities in credit related functionsProblem solve, especially in a fast-paced, high pressure environmentAddress difficult customer and employee issues & concernsMaintain confidentialityPossess and demonstrate leadership skills and initiative to complete tasksMaintain a positive and professional attitude that motivates others and promotes enthusiasmDelegate tasks to appropriate individuals

    COMPETENCIES

    ProfessionalDecision MakingResults OrientedAdaptabilityIntegrity and trust

    EDUCATION

    Bachelors Degree in Finance or Business or related, Preferred

    EXPERIENCE

    4 years credit or finance related experience, RequireSupervisory/Management experience Required Preferred Job Industries Other Read Less
  • L

    Child Welfare Case Manager  

    - Tampa
    Lutheran Services Florida (LSF) envisions a world where children are... Read More

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

    LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

    Purpose & Impact:

    The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

    Essential Functions:

    Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
    Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
    All duties are performed in accordance with the following standards:
    Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

    Qualifications

    Physical Requirements:

    Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

    Education/Experience

    Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

    Skills/Abilities:

    Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

    Why work for LSF?

    LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

    Amazing benefits package including:

    Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

    LSF is proud to be an equal opportunity employer.

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Read Less
  • L

    Family Services Case Manager  

    - Tampa
    Lutheran Services Florida (LSF) envisions a world where children are... Read More

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

    LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

    Purpose & Impact:

    The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

    Essential Functions:

    Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
    Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
    All duties are performed in accordance with the following standards:
    Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

    Qualifications

    Physical Requirements:

    Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

    Education/Experience

    Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

    Skills/Abilities:

    Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

    Why work for LSF?

    LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

    Amazing benefits package including:

    Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

    LSF is proud to be an equal opportunity employer.

    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Read Less
  • s

    cook,front,managers  

    - Valdosta
    Restaurant Team Member duties may include: Taking orders and making ac... Read More

    Restaurant Team Member duties may include:
    Taking orders and making accurate change quickly
    Providing food service to our guests with enthusiasm
    Packaging all menu items and checking for product quality and consistency
    Preparing drinks and ice cream treats
    Preparing food orders, cooking on the grill, operating the fry station as needed
    Cleaning the drive-in restaurants including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas
    Restaurant Team Member Requirements:
    Ability to work irregular hours, nights, weekends and holidays

    Required qualifications: Legally authorized to work in the United States Preferred qualifications: 16 years or older Read Less
  • T

    Assistant General Manager  

    - Nottingham
    Assistant General Manager Role Purpose Assist in leading restaurant ma... Read More
    Assistant General Manager

    Role Purpose

    Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

    Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

    Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

    ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less
  • C

    Convenience Store Assistant Manager  

    - Fayetteville
    Job description:Performs and directs overall store management. Control... Read More

    Job description:

    Performs and directs overall store management. Controls inventory and money control systems. Directs staff to ensure that customer service, product rotation, stocking, cleanliness, inventory and anything directed by management is maintained. Maintains standards of safety and security. Delegates and assists in training new team members. Maintains cash controls and bank deposits. Exceptional customer service is a major component of this position.

    Tasks and Responsibilities:

    1. Maintenance of business records and inputs all sales data into the computer system provided

    2. Executes changes in promotions, retail pricing, gasoline controls to her managers

    3. Supports monthly promotional incentives and manages staff to execute promotions

    4. Manages the operations of the store including but not limited to: cleanliness, customer service, inventory rotation, adequate stocking, ordering, and any other direct request from management

    5. Assists cashiers in sales transactions and operates a shift to include stocking, cash register, cleaning and any other duties prescribed to the cashiers

    6. Supervise the maintenance of the parking lot, gasoline pumps, trashcans, lighting and general machinery necessary to operate a convenience store

    7. Reports to the store in an emergency situation: break in, robbery, alarm setting, failure of staff to lock up and set alarm

    8. Remain drug free and submit to random drug screens

    9. Strives to maintain a 1% or less inventory shortage to be determined by a monthly audit service. If the inventory shortage exceeds this amount, executes and enforces procedures to find any mistakes or possible theft. Conducts all inventory research and reporting

    10. Conduct or delegate cigarette inventory counts, trend sheets, and any other reports prescribed by upper management

    11. Follow and adhere to all policies regarding vendor check in procedures, inventory reporting procedures, employee discipline procedures and employee handbook procedures

    12. Leads staff in a style that will foster the mission of the company and promote positive morale

    Required qualifications: Legally authorized to work in the United States18 years or older Read Less
  • G

    Restaurant Manager (PM & Overnight Shifts)  

    - Mount Pocono
    Job DescriptionGuy Fieri's Mt. Pocono Kitchen is looking for energetic... Read More

    Job Description

    Guy Fieri's Mt. Pocono Kitchen is looking for energetic and driven candidates to join of the most sought after brands in the restaurant industry! Momentum Hospitality Group is seeking a qualified restaurant leaders with a high level of customer service skills and the ability to oversee the restaurant for full shifts. Applicant should have previous leadership experiences with strong interpersonal skills, have strong coaching skills and organizational style with a keen eye for detail. The position is responsible for the ensuring that service runs smoothly with a strong focus on customer service and attention to detail. Position is also responsible for administrative duties including but not limited to, scheduling, ordering, POS system, HR related tasks, onboarding new team members, and the ability to understand key performance indicators to appropriately staff restaurant and manage business.

    Key Requirements:

    2 years experience in a leadership role or college degree in hospitality or business

    Friendly demeanor

    A positive attitude in order to create an authentic, friendly, enthusiastic, professional environment

    A dedication to teamwork

    Flexible schedule

    Be able to communicate clearly, professionally, concisely and respectfully

    Front of the house service experience

    Stellar references

    Responsibilities:

    Present on the floor, ensuring service runs smoothly, standards are met consistently and team is working efficiently

    Supervising front of the house staff and stewarding team

    Fosters a team environment where team members are committed to working together to create a great customer experience

    Communicates effective with host team and kitchen to ensure service is smooth, wait time is kept to a minimum and dining room is properly rotated to ensure smooth service

    Interacts with every table to ensure guest satisfaction and provides service recovery as needed

    You must be legal to work in the United States

    Job Type: Full-time

    Required qualifications: Legally authorized to work in the United States Read Less
  • C

    Convenience Store Manager  

    - Fayetteville
    A store Manager is hired to fill a Manager position when one becomes a... Read More

    A store Manager is hired to fill a Manager position when one becomes available. During their training they will learn all the responsibilities and duties that a Store Manager does. A few of these responsibilities are included but are not limited too:

    Knowing all company policies, rules, and proceduresMaking sure all company procedures are executed and rules are obeyed by all personnelDoing paperwork timely and accuratelyOrdering and checking merchandise according to Short Stop proceduresOrientation and training new employees properlyKeeping price book and policies and procedures manual currentMaking sure all store daily deposits are taken to the bank on weekdays and weekends-absolutely no exceptionsResponsible for maintaining acceptable inventory loss controlsFulfilling company standards and job responsibilitiesResponsible for great customer serviceResponsible for any security equipment at store level etcDeveloping staffing plans, performance appraisals, pay raises and event execution planMinimum of 2 years management experienceAbility to communicate well with customers and employeesExcellent ability to organize, lead, problem solve and edit work of othersSuperior skills in prioritizing, contingency planning and follow through

    Required qualifications: Legally authorized to work in the United States18 years or older Read Less
  • S

    Convenience Store Manager  

    - Fayetteville
    A store Manager is hired to fill a Manager position when one becomes a... Read More

    A store Manager is hired to fill a Manager position when one becomes available. During their training they will learn all the responsibilities and duties that a Store Manager does. A few of these responsibilities are included but are not limited too:

    Knowing all company policies, rules, and proceduresMaking sure all company procedures are executed and rules are obeyed by all personnelDoing paperwork timely and accuratelyOrdering and checking merchandise according to Short Stop proceduresOrientation and training new employees properlyKeeping price book and policies and procedures manual currentMaking sure all store daily deposits are taken to the bank on weekdays and weekends-absolutely no exceptionsResponsible for maintaining acceptable inventory loss controlsFulfilling company standards and job responsibilitiesResponsible for great customer serviceResponsible for any security equipment at store level etcDeveloping staffing plans, performance appraisals, pay raises and event execution planMinimum of 2 years management experienceAbility to communicate well with customers and employeesExcellent ability to organize, lead, problem solve and edit work of othersSuperior skills in prioritizing, contingency planning and follow through

    Required qualifications: Legally authorized to work in the United States18 years or older Read Less
  • U

    Facilities Manager  

    - Plainfield
    Facilities Manager Pay from $100,000 to $150,000 per year Plainfield,... Read More
    Facilities Manager

    Pay from $100,000 to $150,000 per year

    Plainfield, Connecticut

    113 Plainfield Pike Road, Plainfield, CT 06374

    New hires earn a $5,000 bonus! Join Uline as we expand our operations in Connecticut!

    Set the standard for facilities excellence! Join Uline as a Facilities Manager to support the launch of our brand new, Connecticut warehouse, with over 1 million square feet of cutting-edge facilities and create a workplace that inspires productivity and pride.

    Position Responsibilities Manage and develop diverse Facilities teams including maintenance, security, grounds and custodial teams. Work with Corporate and Branch leadership on Facilities policies, procedures, long-term planning and team development. Accurately plan and oversee budgets, capital expenses and projects. Inspect buildings, sites and equipment to identify and address maintenance needs. Respond to emergency maintenance and troubleshooting requests. Minimum Requirements Bachelor's degree or equivalent work experience. 5+ years of leadership experience. 5+ years of facilities experience preferred. Experienced in plumbing, construction, fire protection, HVAC, electrical systems, data center, landscaping and Computerized Maintenance Management System. Occasional evening and weekend projects and on-call for emergencies. MUST be available to travel for an extended period for initial training at Uline's other North American locations. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center. About Uline

    Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

    Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

    EEO/AA Employer/Vet/Disabled

    ()

    Read Less
  • M

    Manager, Sales and Customer Service  

    - Alexandria
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Ft Myer
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less


For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany