Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position.

What you'll do:

Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

Responsible for the resolution of complex operations issues and/or  member escalations.

Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

6 years of experience in financial services operations to include process improvement.

2 years of direct team lead, supervisory, or management experience required.

Experience implementing and managing business process improvements.

Extensive sales experience in the Health, Life, or Retirement industry.

Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

US military experience through military service or a military spouse/domestic partner

Current Life and Health license

3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

1 or more years of working experience with Life, Health, or retirement income products

Experience working/managing in a call center environment.

Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Read Less

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position.

What you'll do:

Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

Responsible for the resolution of complex operations issues and/or  member escalations.

Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

6 years of experience in financial services operations to include process improvement.

2 years of direct team lead, supervisory, or management experience required.

Experience implementing and managing business process improvements.

Extensive sales experience in the Health, Life, or Retirement industry.

Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

US military experience through military service or a military spouse/domestic partner

Current Life and Health license

3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

1 or more years of working experience with Life, Health, or retirement income products

Experience working/managing in a call center environment.

Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Read Less

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position.

What you'll do:

Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

Responsible for the resolution of complex operations issues and/or  member escalations.

Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

6 years of experience in financial services operations to include process improvement.

2 years of direct team lead, supervisory, or management experience required.

Experience implementing and managing business process improvements.

Extensive sales experience in the Health, Life, or Retirement industry.

Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

US military experience through military service or a military spouse/domestic partner

Current Life and Health license

3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

1 or more years of working experience with Life, Health, or retirement income products

Experience working/managing in a call center environment.

Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Read Less

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position.

What you'll do:

Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

Responsible for the resolution of complex operations issues and/or  member escalations.

Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

6 years of experience in financial services operations to include process improvement.

2 years of direct team lead, supervisory, or management experience required.

Experience implementing and managing business process improvements.

Extensive sales experience in the Health, Life, or Retirement industry.

Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

US military experience through military service or a military spouse/domestic partner

Current Life and Health license

3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

1 or more years of working experience with Life, Health, or retirement income products

Experience working/managing in a call center environment.

Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Read Less

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio campus. Relocation assistance is NOT available for this position.

What you'll do:

Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.

Contributes to the achievement of Life Co member, product, and financial goals through team’s performance.  Effectively coaches employees on sales processes and opportunities to improve overall sales results.

Proactively identifies opportunities to improve operational effectiveness in Life,  Health, or Retirement Income, resulting in reducing manual processes and expenses.  Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.

Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.

May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.

Responsible for the resolution of complex operations issues and/or  member escalations.

Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.

Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans.  Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.

Responsible for efficient call center operating model that adheres to employee and member experience KPIs.

Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree)

6 years of experience in financial services operations to include process improvement.

2 years of direct team lead, supervisory, or management experience required.

Experience implementing and managing business process improvements.

Extensive sales experience in the Health, Life, or Retirement industry.

Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.

Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).

Ability to complete AHIP (America’s Health Insurance Plans) and Strategic Partner carrier certifications.

What sets you apart:  

US military experience through military service or a military spouse/domestic partner

Current Life and Health license

3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.

1 or more years of working experience with Life, Health, or retirement income products

Experience working/managing in a call center environment.

Chartered Life Underwriter (CLU) or related industry designation

Compensation range: The salary range for this position is: $85,040 - $153,080

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

Customer Accounts Manager

 

The salary range for this role is $13.50 to $14.25 per hour/annually.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.

Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy Second up to the General Manager Build authentic customer relationships to support customers in their ownership goals and drive sales Manage the collections process by counseling customers to gain timely lease/merchandise renewals Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements Contact customers who have not renewed merchandise agreements Maintain customers contact over the phone and through home visits Update customers information and maintain accuracy Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals Clean and certify merchandise in the cleaning station for all merchandise personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any other reasonable duties requested by management

Requirements

United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.    Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of college or two years of previous management experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron’s Brand and protect company assets Maintain a professional appearance Proficient computer skills

Aaron’s Total Rewards 

 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.

 

C1331 - Kingsport

Kingsport

TN

Read Less

Customer Accounts Manager

 

The salary range for this role is $13.50 to $14.25 per hour.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.

Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy Second up to the General Manager Build authentic customer relationships to support customers in their ownership goals and drive sales Manage the collections process by counseling customers to gain timely lease/merchandise renewals Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements Contact customers who have not renewed merchandise agreements Maintain customers contact over the phone and through home visits Update customers information and maintain accuracy Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals Clean and certify merchandise in the cleaning station for all merchandise personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any other reasonable duties requested by management

Requirements

United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.    Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of college or two years of previous management experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron’s Brand and protect company assets Maintain a professional appearance Proficient computer skills

Aaron’s Total Rewards 

 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.

 

C0831 - Aberdeen

Aberdeen

NC

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

 

Basic Function

Learn to direct management of an Aaron’s store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily. 

Reporting

Reports directly to the Regional Manager 

Primary Responsibilities

The Acquisition and Maintenance of Customers Learn recruiting and staffing procedures for a store Learn to close all lease agreements properly Assist with completion of quality control calls on all new lease agreements within 1 business day of delivery Responsible for all renewal activity Assist with physically monitoring the back door whenever inventory movement occurs Learn to facilitate and reconcile inventories by Wednesday of every week Assist with return authorization Safeguard all company assets Ensure accurate and timely bank deposits Maintain company vehicles within safe operating standards Assist with training and developing of store associates Achieve planned growth and profit goals Learn and execute all customer service programs, company guidelines and policies Provide a safe, clean environment for customers and associates Ensure adequate availability of merchandise at all times Accurately report financial measures and transactions Plan and organize to meet or exceed forecasted financial goals Ensure published hours of store operations are met Ensure all returned merchandise is certified, reclassified and priced.

Requirements

Minimum of 3 years of prior specialty retail management experience Strong leadership skills Good communication and interpersonal skills Professional appearance High level of energy Demonstrated selling skills Effective organizational skills Proven managerial skills Licensure and Background requirements Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy
C0914 - Martin *GN-L*

Martin

TN

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

Sales Manager

 

The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. 

 

Sales Managers Grow Our Business

You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.

 

Your Career Starts Here

At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:

Sales Manager > Customer Accounts Manager > General Manager

 

The Details

What You Need:     

Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. 

What You’ll Do:

Build long-lasting customer and vendor relationships.  Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available

 

Additional Requirements:

Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver’s License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)

 

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

Paid time off, including vacation days, sick days, and holidays   Medical, dental and vision insurance   401(k) plan with contribution matching 

 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

    

**Benefits vary based on FT and PT employment status.  

 

C1777 - Dixie Hwy

Louisville

KY

Read Less

Location (Wilmington, DE)  

Hybrid Schedule 

The Role

We are looking for a Manager to join our Credit Pricing & Analytics team in Wilmington, DE. This is an exciting opportunity to learn and drive significant business results through optimization of our credit risk underwriting and pricing strategies. These strategies include approval/decline, loan amount assignment, term, pricing, and risk appetite framework optimization to drive healthy revenue growth, loss mitigation, and streamlining of processes in support of better profitability and healthy lending portfolio.

Primary Duties & Responsibilities

Working with various partners the role will have responsibilities of reporting, strategy implementation, strategy validation and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis and modeling. This individual will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry.

Design, recommend, document, and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems.Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute new strategies.Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment.Drive profitable business growth via developing strategy optimization framework with full credit-cycle view.Implement Quality Control processes to ensure data accuracy. Continually enhance existing processes and reporting through automation, quality control, presentation and insights.Effectively summarize and present results and insights to management.

Qualifications / Requirements

Bachelor Degree (Graduate Preferred) in a quantitative discipline such as Engineering, Statistics, Economics, or Computer Science and 4+ years of relevant analytical experience.

Strong SQL, SAS and Excel skills required; experience with multiple types of relational databases, BI tools/platforms, and/or additional programming languages is a plus 4+ years of experience in a complex, data-driven problem solving environmentInnovative and capable of developing a highly analytical approach to solving problemsLending or consumer finance industry experience preferred

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-time employees with:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesUp to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year)Paid sick leave as determined by state or local ordinance, prorated based on start datePaid holidays (11 days per year, based on start date)Paid volunteer time (3 days per year, prorated based on start date) Read Less

Manager, Credit Strategy for Auto Finance Analytics

Location: Irving, TX (Hybrid)

We are currently seeking Manager, Credit Strategy for our Auto Finance Analytics team. This role will have the exciting opportunity to drive significant business results by leading key projects and contributing to the innovation, creation, and launch of value-adding products that uniquely leverage the internal and external data resources OneMain has access to. The roles and projects could vary across various parts of the Auto analytics functions like credit risk, pricing, valuations or dealer/channel analytics.

As a key member of the Auto analytics team, he or she will combine their business knowledge and analytical skills to develop strategies designed to manage risk, drive growth, and increase profitability; creating best-in-class frameworks based upon various supporting analyses and research including customer segmentation, competitive analysis, underwriting models, and historical performance. This individual will also draw strategic insights from data using analytics tools.

Working with various partners, the role will also have responsibilities for strategy implementation, technology roadmap development, competitive intelligence, and performance monitoring. This individual will represent the company and may engage with key business stakeholders, suppliers, external partners, and investors.

A successful candidate will utilize skills that enable them to be versatile and successfully lead initiatives across multiple disciplines. They will bring new ways of thinking, data sources, technologies, and capabilities to our business.

The Role

Utilize analytic tools (i.e. SAS, SQL, MATLAB, Python, and Open Source tools such as R is a plus) data query tools to build, test, evaluate, and maintain robust data analysis and reporting for management to make timely, informed decisions.Design, recommend, document, and execute consumer underwriting, product, channel and/or customer experience strategies to improve our lending portfolioPartner with other leaders to define business priorities, align resources, and communicate progress to executive leadershipAnalyze data and create and validate assumptions that feed into volume growth and profitability strategiesDraw conclusions by making recommendations for developing or modifying existing strategiesIncorporate response models and underwriting models into marketing programsContinually enhance existing scorecardsUnderstand the data environment to appropriately prioritize and set expectations for key reporting, and analytical prioritiesEffectively prioritize competing initiatives with help of their management chain; translate strategic priorities into initiatives and manage expectationsElevate talent and culture within team through mentoring, coaching and partnering with other associates

Requirements

Bachelor’s Degree (Graduate a plus) in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics or Computer Science.2+ years of experience in a data driven analytics environment; consumer lending preferred; Master’s or PHD degrees may offset experience. 4+ years requiredAdvanced analytical skillset using tools such as SQL, SAS, Excel skills required; experience with multiple types of relational databases and/or querying languages is a plus such as R, Hive Python, Oracle, Unix are desiredInnovative and capable of developing a highly analytical approach to solving problemsExperience driving projects and presenting to senior management on results and ideasCapability and willingness to learn new areas within the OneMain business and take on diverse projects

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k)   Employee Stock Purchase Plan (10% share discount)   Tuition reimbursement   Paid time off (15 days’ vacation per year) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (11 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date)  Read Less

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

Inspect and review quality of claim files and provide feedback to employees as appropriate.

Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

Build conditions for success removes obstacles, leads and champions change.

Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

Handle escalations and make appropriate decisions based on the policy.

Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

Hire, develop, and coach claims employees for results delivery.

Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

2 years of direct team lead, supervisory or management experience.

Experience using and interpreting data to make decisions.

Demonstrated leadership, initiative, customer service and/or claims handling skills.

Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

Current experience as a Claims Manager or Supervisor.2+ years handling complex non-Injury auto coverage and liability decisioning.2+ years physical damage and/or auto injury claims experience.2+ years of experience handling total loss claims.Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Your Mission Do you want to shape the future with us through innovative solutions? At HOERBIGER, we are looking for bright minds who want to drive technological progress forward. As our Quality Manager, you will lead quality improvement initiatives, ensure customer satisfaction, and foster a culture of quality across the organization. You will be at the forefront of our ISO 9001 quality management system, driving change that supports our long-term strategic goals. Join us in making measurable impact-today and in the future. How you will make a difference Quality Leadership: You will develop and implement quality improvement initiatives and ensure effective deployment of the ISO 9001 QMS across departments. Customer Focus: You will ensure that customer requirements are not only met but exceeded, contributing directly to improved customer satisfaction and reduced returns. Continuous Improvement: Lead cross-functional teams using tools such as FMEA, GRR, SPC, and root cause analysis to drive operational excellence. Supplier Development: Improve the quality and performance of suppliers through audits, collaboration, and corrective actions. Compliance Management: Conduct internal and external audits, ensuring compliance with ISO standards and driving timely resolution of audit findings. Data-Driven Decisions: Collect, analyze, and report quality performance metrics (LAR, customer returns) to leadership for informed strategic decisions. What you should be good at Education: Bachelor's degree in engineering required. Quality Engineering Expertise: Minimum 10 years' experience as a Quality Engineer in a manufacturing environment. Requires thorough knowledge of quality systems, quality engineering tools, inspection methods, and statistical analysis (SPC, Cpk, GRR). Industry Knowledge: Hands-on experience in manufacturing environments with ISO 9001/17025 systems and supplier quality processes. Leadership Initiative: Minimum five years' supervisor experience. Proactive leader who motivates teams and drives change across the organization. Communication Skills: Ability to effectively communicate across all organizational levels using both written and verbal formats. Analytical Thinking: Adept at data analysis, root cause investigations, and problem-solving. Audit Compliance: Experienced in managing internal and third-party audits and maintaining regulatory compliance. What you can look forward to Career Growth: Access to extensive training and development programs to advance your skills and career. Industry Leadership: Join a global leader in safety solutions with over 130 years of expertise and a forward-looking vision. Comprehensive Benefits: Enjoy a robust benefits package, including medical/dental/vision insurance, short- and long-term disability and Life insurance and retirement plans with company matching. Competitive Pay: This is a salaried exempt position with a starting pay range from $95,000 to $110,000 per year. Compensation will be based upon qualifications and experience. Flexible Work Environment: This role will begin training on site daily, with the opportunity to transition to hybrid schedule (M/T/W onsite, Th/F remote). Who we are HOERBIGER Safety Solutions / IEP Technologies (IEP), based in Marlborough MA, designs explosion protection solutions, manufactures explosion prevention components, and supports customers with responsive service to prevent and/suppress industrial explosions. Join our global HOERBIGER team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values - Pioneering Spirit, Courage, Fairness, and Closeness - we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. #YouMakeADifference HOERBIGER is an Equal Opportunity Employer • Drug Free Workplace • E-verify Read Less

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