Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this.

Start with a Job, Spark a Career

As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.

Moments of Magic You Bring to the Crew

At least 18 years of ageEligible to work in the U.S.Preferably, you have six months or more of restaurant experience

Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.

Feelin' these good vibes?

The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.

Weekly PayFlexible ScheduleFree Shift Meal and Family Dining Discount Best in Class Training & Continuous LearningAdvancement OpportunitiesPaid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral ProgramJourney Wellbeing Support ToolPerkSpot Discount ProgramRecognition ProgramSlip Resistant Shoes ProgramsCommunity & Charitable InvolvementIgniting Dreams Grant ProgramTraining Contests

SONIC is an equal opportunity employer.

Subject to availability and eligibility requirements.

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Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this.

Start with a Job, Spark a Career

As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.

Moments of Magic You Bring to the Crew

At least 18 years of ageEligible to work in the U.S.Preferably, you have six months or more of restaurant experience

Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.

Feelin' these good vibes?

The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.

Weekly PayFlexible ScheduleFree Shift Meal and Family Dining Discount Best in Class Training & Continuous LearningAdvancement OpportunitiesPaid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral ProgramJourney Wellbeing Support ToolPerkSpot Discount ProgramRecognition ProgramSlip Resistant Shoes ProgramsCommunity & Charitable InvolvementIgniting Dreams Grant ProgramTraining Contests

SONIC is an equal opportunity employer.

Subject to availability and eligibility requirements.

Read Less

Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this.

Start with a Job, Spark a Career

As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.

Moments of Magic You Bring to the Crew

At least 18 years of ageEligible to work in the U.S.Preferably, you have six months or more of restaurant experience

Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.

Feelin' these good vibes?

The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.

Weekly PayFlexible ScheduleFree Shift Meal and Family Dining Discount Best in Class Training & Continuous LearningAdvancement OpportunitiesPaid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral ProgramJourney Wellbeing Support ToolPerkSpot Discount ProgramRecognition ProgramSlip Resistant Shoes ProgramsCommunity & Charitable InvolvementIgniting Dreams Grant ProgramTraining Contests

SONIC is an equal opportunity employer.

Subject to availability and eligibility requirements.

Read Less

Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this.

Start with a Job, Spark a Career

As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.

Moments of Magic You Bring to the Crew

At least 18 years of ageEligible to work in the U.S.Preferably, you have six months or more of restaurant experience

Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.

Feelin' these good vibes?

The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.

Weekly PayFlexible ScheduleFree Shift Meal and Family Dining Discount Best in Class Training & Continuous LearningAdvancement OpportunitiesPaid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral ProgramJourney Wellbeing Support ToolPerkSpot Discount ProgramRecognition ProgramSlip Resistant Shoes ProgramsCommunity & Charitable InvolvementIgniting Dreams Grant ProgramTraining Contests

SONIC is an equal opportunity employer.

Subject to availability and eligibility requirements.

Read Less

Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this.

Start with a Job, Spark a Career

As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.

Moments of Magic You Bring to the Crew

At least 18 years of ageEligible to work in the U.S.Preferably, you have six months or more of restaurant experience

Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.

Feelin' these good vibes?

The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.

Weekly PayFlexible ScheduleFree Shift Meal and Family Dining Discount Best in Class Training & Continuous LearningAdvancement OpportunitiesPaid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral ProgramJourney Wellbeing Support ToolPerkSpot Discount ProgramRecognition ProgramSlip Resistant Shoes ProgramsCommunity & Charitable InvolvementIgniting Dreams Grant ProgramTraining Contests

SONIC is an equal opportunity employer.

Subject to availability and eligibility requirements.

Read Less

Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this.

Start with a Job, Spark a Career

As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.

Moments of Magic You Bring to the Crew

At least 18 years of ageEligible to work in the U.S.Preferably, you have six months or more of restaurant experience

Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.

Feelin' these good vibes?

The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.

Weekly PayFlexible ScheduleFree Shift Meal and Family Dining Discount Best in Class Training & Continuous LearningAdvancement OpportunitiesPaid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral ProgramJourney Wellbeing Support ToolPerkSpot Discount ProgramRecognition ProgramSlip Resistant Shoes ProgramsCommunity & Charitable InvolvementIgniting Dreams Grant ProgramTraining Contests

SONIC is an equal opportunity employer.

Subject to availability and eligibility requirements.

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PORTFOLIO MANAGER III- AFFORDABLE HOUSING

WHAT IS THE OPPORTUNITY?
The Portfolio Manager is part of the credit management team focused on the long-term risk-adjusted returns for the bank within the assigned business segment and/or geographic area(s). This individual manages a sub-set of existing credits and is a key partner in the origination of new credits.
Primary responsibilities include: Provide comprehensive credit recommendations and presentations to key risk partners related to prospect(s) and existing clients of the bank (including moderate to complex new credit structures, modifications, and extensions) based on a comprehensive review of the borrower(s) and guarantor(s)' financials (which may include current and historical financial statements, tax returns, projections and/or cash flow proformas.)This individual is expected to present credit recommendations within the bank's risk appetite and framework and follow the bank's policies, processes and procedures.This individual is expected to be responsive to their clients' credit needs with an elevated level of client service and credit acumen to address their needs appropriately and timely.This individual is responsible for the ongoing oversight and management of its portfolio (including timely risk rating assessments, reporting covenants, covenant compliance, and the preparation of quarterly and annual reports.)The Commercial Real Estate Credit Solutions team provides underwriting and proactive portfolio management expertise to the Bank's CRE clients, including private individuals and family offices, and institutional funds/investors/developers.Colleagues will partner with the origination team to provide tailored CRE lending solutions to clients, while proactively identifying risk on new and existing credits within the portfolio through a combination of internal and external resources.CRE portfolio includes a variety of loan products secured or supported by varying asset types.This position will support the Bank's Affordable Housing credit portfolio, which focuses on construction, bridge, and perm loans as well as other credit offerings nationwide to for-profit and non-profit Affordable Housing developers and investors. It is important that this person understand the benefits of building relationships with clients that may include various CNB internal business partners and their services and products, as appropriate.Candidate will partner with the team responsible for building and maintaining the Affordable Housing loan portfolio, and will be a key contributor to CNB's Community Reinvestment Act (CRA) initiatives.Candidate must have in-depth experience and exercise a strong understanding of the Low Income Housing Tax Credit (LIHTC) Program and other Federal, State, and Local Affordable Housing Programs to assist in underwriting and portfolio management efforts. Candidate to be able to conduct detailed financial and risk analysis of affordable housing projects, developers, investors, tax credit equity syndicators, and municipal and or nonprofit partners. Maintains awareness of competitive products, practices, and changes in market conditions and compliance requirements. WHAT WILL YOU DO?Teamwork: Mentors junior colleagues, fosters a culture of continuous improvement and professional growth.Portfolio Management: Owns and manages an assigned credit portfolio, ensuring alignment with organizational goals and risk management practices, including underwriting all types of credit exposures, managing credit risk, and responding to prospective client inquiries.Credit Analysis: Analyzes credit data and perform underwriting to assess creditworthiness and recommend appropriate structures to the Sales team and client. Prepare underwriting memorandums and approval documents for presentation to Credit Risk.Performance Monitoring: Performs portfolio management activities to monitor and analyze portfolio performance, including periodic reviews and covenant tracking.Data Analysis: Analyzes credit data to support underwriting and creditworthiness assessments including developing and presenting individual credit recommendations.Risk Management: Practices effective risk management, maintaining high standards of credit quality and origination in alignment with Bank's credit risk appetite, and compliance with institutional and regulatory requirements.Collaboration: Partners with Relationship Manager(s) to successfully manage credit account relationships. Work closely with cross-functional teams to ensure cohesive and effective credit operations to achieve the Bank's strategic initiatives. Participate in ad-hoc projects to support the organization's priorities.Client Service: Provides exceptional client service by maintaining professionalism and effectively interacting with clients to understand their needs and provide tailored credit solutions. Participate in joint sales pitches with Relationship Manager(s).
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications Bachelor's Degree or equivalent in Finance, Business or related fieldMinimum 4 years of progressively increasing credit underwriting and portfolio management experience in relevant industry/industries Additional QualificationsAdvanced experience in credit management and lending operations, with a strong understanding of risk management principlesDesire to build leadership and coaching skills, with the ability to train and develop talentStrong communication and collaboration skills, with the ability to work effectively with senior leadership and cross-functional teamsAdvanced analytical skills, with the ability to interpret complex data and make informed decisionsIndustry-specific knowledge and expertise
WHAT'S IN IT FOR YOU?
Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start dateGenerous 401(k) company matching contributionCareer Development through Tuition Reimbursement and other internal upskilling and training resourcesValued Time Away benefits including vacation, sick and volunteer timeSpecialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programsCareer Mobility support from a dedicated recruitment teamColleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks .

ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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Are you experienced in the restaurant industry, but looking for something more? Pizza Hut - Metropolitan is looking for a full time or part time Restaurant Operations Manager in Atlanta, GA and you could be the perfect fit! As Restaurant Operations Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to -Building, managing, and leading a team -Maintaining all equipment -Developing a relationship with other departments -Delivering the utmost professionalism in all circumstances -Achieving guest satisfaction -Ensuring the highest standards of food quality -Managing staff vacation requests and absences At Pizza Hut - Metropolitan, we care about our employees and value a workplace that is positive, accountable, and accommodating. We look forward to your application! Read Less

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication. If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! Read Less

Are you experienced in the restaurant industry, but looking for something more? Pizza Hut - Auburn Ave is looking for a full time or part time Restaurant Operations Manager in Atlanta, GA and you could be the perfect fit! As Restaurant Operations Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to -Building, managing, and leading a team -Maintaining all equipment -Developing a relationship with other departments -Delivering the utmost professionalism in all circumstances -Achieving guest satisfaction -Ensuring the highest standards of food quality -Managing staff vacation requests and absences At Pizza Hut - Auburn Ave, we care about our employees and value a workplace that is positive, accountable, and accommodating. We look forward to your application! Read Less

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication. If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! Read Less

Job Description
The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.

Our team is fueled by a deep commitment to crafting seriously delicious food and delivering exceptional hospitality . At the core of everything we do is passion and integrity . We?re a group of kind, genuine individuals who are also intelligent, creative, and driven. While we constantly strive for excellence, we never forget the importance of enjoying the journey.

We?re looking for great people ?those who are naturally hospitable, eager to learn, committed to quality, and who share our love for food and the joy it brings to others.

We are seeking an experienced and detail-oriented Food Production Manager to oversee all aspects of food preparation and production for high-profile clients in a fast-paced, premium food service environment. This role requires a strong leader with a deep understanding of culinary operations, food safety, and quality control, who can deliver exceptional service and maintain the highest standards of excellence.

Compensation Data
COMPENSATION: The salary for this position is $95,000 to $115,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities
Production OversightManage daily food production operations, ensuring consistency, quality, and efficiency.Oversee preparation, portioning, and presentation of meals for VIP events, executive dining, and large-scale functions.Ensure all food meets client expectations, brand standards, and dietary requirements. Team LeadershipSupervise and schedule kitchen staff, including prep cooks, line cooks, and production assistants.Provide training, mentorship, and performance feedback to ensure a high-performing team.Foster a culture of accountability, safety, and continuous improvement. Client-Focused ExecutionCollaborate with culinary leadership to customize menus and production plans for high-profile clients and events.Ensure discretion, professionalism, and attention to detail in all client-facing interactions.Support event execution by coordinating with front-of-house and event planning teams. Inventory & Cost ControlManage inventory, ordering, and receiving of food and supplies.Monitor food costs, waste, and portion control to ensure profitability.Maintain accurate production records and reports. Compliance & SafetyEnforce food safety, sanitation, and hygiene standards in compliance with local health regulations.Conduct regular inspections and audits to ensure compliance and readiness for VIP service.Implement and maintain HACCP protocols and other quality assurance systems.
Qualifications Associate or Bachelor?s degree in Culinary Arts, Food Service Management, or related field.5+ years of experience in food production or culinary management, preferably in a high-end or high-volume environment.Experience serving high-profile or executive-level clients is strongly preferred.Strong leadership, organizational, and communication skills.Proficiency in kitchen management systems and Microsoft Office Suite.ServSafe or equivalent food safety certification required. Preferred Skills:Experience in luxury hospitality, corporate dining, or event catering.Knowledge of specialized diets and allergen management.Bilingual or multilingual skills are a plus.
Education

About Aramark
Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

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Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

Use Aramark's coaching model to engage and develop team members to their fullest potentialReward and recognize employeesEnsure individual and team performance meets objectives and client expectationsPlan and lead daily team briefingsEnsure safety and sanitation standards in all operations

Client Relationship

Identify client needs and communicate operational progress

Financial Performance

Ensure the completion and maintenance of P&L statementsDeliver client and company financial targetsAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

Bring value through efficient operations, appropriate cost controls, and profit managementFollow the Operational Excellence fundamentals by meeting and maintaining food and labor initiativesEnsure entire team is trained and able to implementSupervise team regarding production, quality and control

Compliance

Maintain a safe and healthy environment for clients, customers and employeesFollow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Additional Responsibilities

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service DirectorPlans, directs, and coordinates food service activities in order to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications Requires at least 1 year of experienceRequires at least 1 year of experience in a management roleBachelor's degree or equivalent experience preferredStrong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationshipsAbility to demonstrate excellent customer service using Aramark's standard service modelAbility to maintain an effective working relationship with other departments to a unified food service experience for all customersRequires occasional lifting, carrying, pushing, and pulling up to 50 lb.Must be able to stand for extended periods of time. Education About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

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Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less

Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less

Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less

Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less

Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less

Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less

Assistant General Manager

Role Purpose

Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Fridays standards are met. To select, coach and develop team members.

Key Responsibilities & AccountabilitiesManages all day-to-day restaurant operations with a focus on delivering a great guest experience; supervises and support 36 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.Aligns all behavior with the Credo and Guiding Principles.Executes on all brand standards.Identifies opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions.Assists with the determination of current and future staffing needs in the restaurant to ensure an adequate number of talented team members are available to deliver a great guest experience.Identifies and develops high potential team members and managers to fill future openings.Provides ongoing and honest feedback, coaching and development to managers and team members.Evaluates performance fairly and frequently and holds managers and team members accountable to results.Creates a safe, clean and discrimination-free environment for all managers, team members and guests by ensuring all legal and company standards are met.Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.Completes all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures. Key Decisions

Makes:Team member hiringTeam member terminationsTeam Member wage increases, with input of Human ResourcesEmployee relations issues. Partners with Employee Relations department and / or Director of Operations depending on severity.Guest Relations issues. Partners with Guest Relations department and / or Director of Operations depending on severity. Influences:Manager terminationsIdentifying opportunities and enacting plans to grow sales within the four walls of the restaurantPartners with the DO to create annual budget and sales projections Measures of SuccessGuest satisfaction and guest complaintsRevenue growthControlling costPACEStaffing Level and Staff TurnoverDevelopment and promotion of Team Members Qualification Requirements4-year college degree preferred.Minimum of 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities.Must be capable of performing all functions and meeting all qualification standards for all hourly positions.Knowledge of P.O.S. system and the back office systems to fulfill management functions. Competencies

ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teamsProactively identifies strong candidates and sells Fridays in order to get the best talent on board.Identifies high potential within the team in order to maximize internal promotesThinks strategically when making hiring decisions to get the right people in the right positionsIdentifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the businessEffectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengthsUtilizes selection tools and processes as guidelines to effectively assess and hire the right people for the teamKnows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeedProvides guidance, direction and mentoring to help managers/team members reach their full potentialProvides honest and upfront feedback that is specific, timely and action-orientedUses relentless follow-up as a method of consistently encouraging and reinforcing effective performanceCritically evaluates managers/team members unique developmental needs and builds plans to maximize strengths and improve weak areas.Identifies what managers/team members are doing well and provides positive reinforcementDelegates tasks and projects to managers/team members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Fridays credo and values; effectively influences and motivates them to reach goalsActs with integrity in all restaurant and personal dealings; demonstrates consistency in words and actionsDemonstrates genuineness, openness, and approachability and consistently treats all team members and guests with dignity and respectEffectively manages stress level during difficult situationsDemonstrates the ability to understand and adjust leadership style to fit others needsRallies and harnesses the energy within the restaurant by being present, upbeat and engagedFrequently and genuinely acknowledges and rewards strong performanceKnows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive resultsResponds quickly to changing needs and adapts as necessary to meet new challengesDisplays a positive, confident attitude for tackling new challenges and initiativesBuilds support and commitment among team members by explaining purpose and goals around organizational initiativesEnsures that changes are fully integrated into operations and sustained over timePerseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogueCreates open dialogue within the team that results in greater clarity and understanding of goals and expectationsDemonstrates effective listening by being available to team members and responding to needs and concernsCommunicates the why behind important goals and initiatives to gain buy-inRespects the opinions of others; listens to comments and concerns with an open mindHolds frequent meetings where information is shared freely with managers and team membersTakes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.Ensures 100% compliance with standard operating proceduresSets high standards and always looks to raise the barFollows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomesDelegates and follows up consistently in order to hold managers accountableConfronts sub-par performance directly and hold people accountable for making improvementsMakes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experienceModels exemplary hospitality by engaging regularly with the guests and interacting in a positive, sincere mannerEncourages Team Members to focus efforts and attention on retaining guests for repeat visitsEffectively balances guest needs with TGI Fridays business needsUtilizes unit performance data and guest feedback to improve the guest experienceShows awareness of guest needs and expectations; prevents problems before they occurFollows up to ensure that guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact resultsAnalyzes financial profit and loss results, guest satisfaction measures, and other key performance dataUses appropriate tools and resources to monitor locations performance and understands factors that affect success and growthPartners with the DO to devise strategies to grow the business at their locationEstablishes local brand visibility to drive sales, traffic, and return visitsDisplays critical insight into the key drivers of business successMakes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisionsAble to digest information quickly, boil it down, and identify relevant issues . click apply for full job details Read Less