• Remote Customer Success Manager  

    About Invoca Invoca is the leading AI-powered conversation intelligenc... Read More
    About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less
  • Remote Customer Enablement Manager  

    - Lancaster County
    About SewerAI Corporation SewerAI is transforming underground infrastr... Read More
    About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less
  • Remote Customer Marketing Manager  

    - Alameda County
    We offer a hybrid work environment. Most US-based positions can also b... Read More
    We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less
  • Remote Business Development Manager - Austin, TX  

    - Hennepin County
    Pritchard Industries provides janitorial services, landscaping, HVAC,... Read More
    Pritchard Industries provides janitorial services, landscaping, HVAC, etc. to large buildings, corporate parks, college campuses, airports, etc. Our experience, green cleaning expertise, and our overall quality have helped us become one of the fastest-growing organizations in our industry in the nation. Be part of a rapidly growing company that is taking the next step in its development. Great culture, respectful staff and a supportive and encouraging leader makes this a great career opportunity to make an impact in growing businesses. We are looking for a motivated, driven, hunter-type individual who is looking to work with a growing company, and to have unlimited potential. COMPENSATION $80k to $100k Base Salary plus commission. Annual target earnings at goal will be between $150,000 to $200,000 year. Paid holidays and vacation time Health Benefits Package Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care 401K Opportunity for growth PRIMARY DUTIES/RESPONSIBILITIES In this newly created role, we are looking for a goal-oriented self-starter to grow business in the Central territory. The Business Development Manager is tasked with driving revenue growth by focusing on the following: Utilize multiple forms of prospecting (door-knocking, phone prospecting, e-mail blasting, etc.) to book appointments with new prospects. Actively participate in networking groups, as well as industry and professional associations, to develop, build and sustain a robust set of professional relationships in the territory. Identify, develop, and nurture relationships with business owners, restaurant managers, head chefs, etc. to build relationships that lead to new business for Pritchard Industries, Inc. Manage and grow sales pipeline. Achieve sales goal consistently on a monthly/quarterly basis. WORK EXPERIENCE The qualified candidate is preferred to have the following experience and attributes: 3 plus years of Sales experience. Experience leveraging facility management services and solutions. Superior relationship-building skills in both face-to-face and remote environments. Strong verbal and written communication skills. Experience with CRM (HubSpot, Salesforce, etc.). Willingness to prospect and generate leads, appointments, and sales. REQUIREMENTS Desired Education: Bachelor’s Degree or equivalent work experience. Equivalent field experience shall consist of a minimum of three to five years of successful sales experience as detailed above. Exceptional communication and presentation skills. Willingness to travel within the region as required. Industries experience highly preferred. Pritchard Industries participates in E-Verify. #LI-Remote Read Less
  • Remote Manager, Field Applications Engineering  

    - Los Angeles County
    Ezurio's FAE team is often the single biggest reason customers choose... Read More
    Ezurio's FAE team is often the single biggest reason customers choose us and stay with us. They are the engineers who get customers up and running with our wireless modules and SOMs, guide them through integration and design reviews, and stay close through production launch. As Field Applications Engineering Manager, you will lead a team of FAEs and Linux support engineers: unblocking issues, partnering with Sales on prioritization, stepping personally into critical escalations, and feeding field insight back to Product Management and R Read Less
  • Remote Business Development Manager - Austin, TX  

    - Los Angeles County
    Pritchard Industries provides janitorial services, landscaping, HVAC,... Read More
    Pritchard Industries provides janitorial services, landscaping, HVAC, etc. to large buildings, corporate parks, college campuses, airports, etc. Our experience, green cleaning expertise, and our overall quality have helped us become one of the fastest-growing organizations in our industry in the nation. Be part of a rapidly growing company that is taking the next step in its development. Great culture, respectful staff and a supportive and encouraging leader makes this a great career opportunity to make an impact in growing businesses. We are looking for a motivated, driven, hunter-type individual who is looking to work with a growing company, and to have unlimited potential. COMPENSATION $80k to $100k Base Salary plus commission. Annual target earnings at goal will be between $150,000 to $200,000 year. Paid holidays and vacation time Health Benefits Package Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care 401K Opportunity for growth PRIMARY DUTIES/RESPONSIBILITIES In this newly created role, we are looking for a goal-oriented self-starter to grow business in the Central territory. The Business Development Manager is tasked with driving revenue growth by focusing on the following: Utilize multiple forms of prospecting (door-knocking, phone prospecting, e-mail blasting, etc.) to book appointments with new prospects. Actively participate in networking groups, as well as industry and professional associations, to develop, build and sustain a robust set of professional relationships in the territory. Identify, develop, and nurture relationships with business owners, restaurant managers, head chefs, etc. to build relationships that lead to new business for Pritchard Industries, Inc. Manage and grow sales pipeline. Achieve sales goal consistently on a monthly/quarterly basis. WORK EXPERIENCE The qualified candidate is preferred to have the following experience and attributes: 3 plus years of Sales experience. Experience leveraging facility management services and solutions. Superior relationship-building skills in both face-to-face and remote environments. Strong verbal and written communication skills. Experience with CRM (HubSpot, Salesforce, etc.). Willingness to prospect and generate leads, appointments, and sales. REQUIREMENTS Desired Education: Bachelor’s Degree or equivalent work experience. Equivalent field experience shall consist of a minimum of three to five years of successful sales experience as detailed above. Exceptional communication and presentation skills. Willingness to travel within the region as required. Industries experience highly preferred. Pritchard Industries participates in E-Verify. #LI-Remote Read Less
  • Remote Associate Product Manager, Mobile  

    - Tarrant County
    About First Due First Due’s mission is to prevent first responder inju... Read More
    About First Due First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations. Job Title: Associate Product Manager, Mobile Location : Remote - US Only Country : United States Department : Product Management Reports To : Director of Product Management Position Type : Full-Time Salary : $100,000 Job Summary: This role combines product and project management, with ownership of the end-to-end mobile application experience. You'll drive execution of the mobile development team's roadmap while ensuring that other product teams building webviews for the mobile app adhere to mobile UX standards and deliver a cohesive user experience. Key Responsibilities: Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately Produce clear documentation of planned features as epics and user stories for the mobile team Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities Collaborate with Design and Marketing on mobile-specific sales tools and collateral Qualifications: 2+ years of experience in product management, project management, or a related role at a SaaS company Strong project management skills with experience coordinating across multiple teams Experience working in an Agile development environment; familiarity with Scrum practices Proficiency with JIRA or similar tools for backlog and sprint management Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures Excellent written and verbal communication skills Highly detail-oriented with strong organizational skills Ability to work independently in a collaborative, remote team environment Customer-first mentality with genuine interest in solving user problems Experience in public safety, Govtech, or field-service software a plus Relevant Bachelor's Degree or equivalent experience For US-based Roles All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here . Read Less
  • Remote Customer Enablement Manager  

    - Allegheny County
    About SewerAI Corporation SewerAI is transforming underground infrastr... Read More
    About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. About the Role The Customer Enablement Manager is responsible for executing and continuously improving customer onboarding and training programs that drive adoption and speed-to-value for SewerAI customers. This role independently delivers customer training, manages defined enablement initiatives, and maintains high-quality learning content that scales across the customer base. As a core contributor to the Customer Enablement team, this role partners closely with Senior Enablement Managers, Professional Services, Product, and Marketing to ensure customers receive timely, accurate, and effective education. The Enablement Manager operates with a high degree of autonomy within established enablement frameworks and plays a key role in identifying gaps, proposing improvements, and refining execution. This is a hands-on, customer-facing role focused on delivery, consistency, and measurable outcomes. Reports to: Director of Customer Enablement Location Read Less
  • Remote Manager, Field Applications Engineering  

    - Travis County
    Ezurio's FAE team is often the single biggest reason customers choose... Read More
    Ezurio's FAE team is often the single biggest reason customers choose us and stay with us. They are the engineers who get customers up and running with our wireless modules and SOMs, guide them through integration and design reviews, and stay close through production launch. As Field Applications Engineering Manager, you will lead a team of FAEs and Linux support engineers: unblocking issues, partnering with Sales on prioritization, stepping personally into critical escalations, and feeding field insight back to Product Management and R Read Less
  • Company Description We are SGS – the world's leading testing, inspecti... Read More
    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS Health and Nutrition. Generate leads and sales through client and prospect relationship development. Close sales on prospective clients and maintain functional relationship with major accounts. Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. Obtain master service agreements with perspective clients. Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website. Generate proposals for existing clients and prospects. Assist in the development of materials and implementation of marketing plan. Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added. Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients Participate actively in all appropriate industry organizations when requested to promote the Company and its services Compensation The expected salary range for this position is $105,000 - $130,000 USD annually and includes the Health and Nutrition Sales Comission plan. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Qualifications Qualifications Four-year degree in relevant field (e.g., Business, marketing, life science). Advance degree preferred MBA, MS) Over five years of business development experience in sales/marketing Business development experience with pharmaceutical and medical device companies and CDMO Technical and industry knowledge Client-focused mentality Excellent follow-up and follow-through Ensure proper maintenance and organization of marketing and sales resources. This role requires up to 40% travel for meetings, training, and business needs regionally within California (Candidate should be based within the San Francisco area) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. Read Less
  • Remote Customer Implementation Manager  

    - Hamilton County
    Raft is the intelligent logistics platform that’s rewriting the techno... Read More
    Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day-to-day you will: Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities. Lead end-to-end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go-live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands-on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long-term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Read Less
  • Remote Manager, Business Analysts ( Remote )  

    - Clark County
    SUMMARY: The Manager, Business Analysts is responsible for leading/man... Read More
    SUMMARY: The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship. DUTIES AND RESPONSIBILITIES: Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.). Facilitates positive, professional relationships with Technology and Business teams. Assigns resources to demand, based on skills, fit. Present complex information in a simple and concise manner for all levels of the organization. Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool. Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value. Define, document, and implement best practices, tools and templates for BA team. May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projects Create and audit Business Analysis processes and procedures Act as a Senior Business Analyst when the demand or need arises Perform other related duties as assigned by management Be comfortable in a client-facing environment Directly supervises all business analyst employees within the department(s). Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required, including MS Office Suite, JIRA, Confluence, Figma (or something similar) SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. QUALIFICATIONS: Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, Read Less
  • Full-time Description About the Role We’re looking for a Business Deve... Read More
    Full-time Description About the Role We’re looking for a Business Development Manager to join our team. In this role, you will be responsible for building engaged, mutually beneficial relationships between Safeguard, key accounts, and end users to drive sales growth in the Occupational Health market. The position is a part of our Public Safety sales team and will focus primarily on the customers via an established distribution channel that sells into the Occupational First Aid space. This role is the main point of contact for assigned accounts and is expected to identify and create new opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. You will oversee customer retention, satisfaction, and revenue growth strategies. S/he works cross-functionally with marketing, operations, customer service, and contracting to deliver sales goals. This role can work remotely from any location in the continental U.S. within 50 miles of a major airport. What You’ll Do Build and strengthen customer relationships to achieve long-term partnerships by establishing yourself as a trusted advisor to your assigned accounts Maintain ongoing dialogue to gain an understanding of your assigned accounts to identify their opportunities and challenges and develop a strategy to support their needs Monitor satisfaction level of your assigned accounts and report progress to internal stakeholders Proactively identify opportunities to grow portfolio of products sold into Occupational First Aid accounts across Safeguard product lines Demonstrate and promote the functions and utility of products or services to customers based on their needs. Develop pricing and proposals for customers in conjunction with Commercial Operations Drive new revenue growth within the assigned segment Measure and monitor Key Performance Indicators (KPIs) for assigned accounts to ensure year-over-year growth metrics are achieved Collaborate with internal teams to support Strategic Account efforts in the field Provide sales forecasts and develops growth strategy to support overall Public Safety revenue plan Maintain knowledge of external industry issues that may impact customers Execute new product launches and product-focused promotions led by Marketing Participates in company training events to ensure ability to deliver baseline product training to end users Plans, manages, and attends trade shows and other assigned industry-related events Requirements What We’re Looking For Bachelor’s degree in Business, Finance, or Marketing. Related equivalent experience may be substituted Minimum of 5 years’ field sales experience with a proven track record of meeting/exceeding sales quota within assigned territory and at least 2 years with demonstrated success managing multiple key customer accounts of at least 1M+ in revenue Prior sales experience into Occupational first aid space for at least 3 years with the ability to consistently meet quarterly quota Familiarity with medical terminology and devices is beneficial Advanced computer proficiency includes web browser/internet search, MS Outlook, Word, Excel, and PowerPoint capabilities. Technical competence includes the ability to learn new software and systems. Strong relationship building skills to build trust and rapport with customer account stakeholders and internal stakeholders Sound judgment and analytical skills with demonstrated ability to analyze complex problems and develop alternative solutions. Ability to plan and forecast sales Strong negotiation skills with a record of favorable outcomes that are mutually advantageous to Company, customer, and end user. Impeccable interpersonal skills appropriate to audience and selling situation. Strong written and verbal communication skills including the ability to present necessary information to customers in an understandable and influential way Experience planning and keeping organized with exceptional time management skills English language fluency required. Must have reliable transportation for use in daily duties. Why Join Safeguard Medical? Mission-driven work that makes a real impact Innovative, life-saving products and solutions Collaborative and supportive team environment Opportunities for growth and development About Safeguard Medical At Safeguard Medical, we’re not just shaping the future of emergency medicine—we’re saving lives. With a global presence, we combine deep expertise with world-class equipment to empower first responders to act confidently and effectively when every second counts. What We Offer · Competitive salary + bonus opportunity · Medical and dental benefits · 401K with company match · Generous time off Equality, Diversity and Inclusion Safeguard Medical is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience and potential. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing an accessible recruitment process and will make reasonable adjustments where needed. Read Less
  • Remote Sr. Strategic Finance Manager - Self Serve and New Products  

    - Tarrant County
    AI at Zapier At Zapier , we build and use automation every day to make... Read More
    AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 03/27/2026 Location: Americas Hi there! We're looking for a Sr. Strategic Finance Manager - Self Serve and New Products to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business. You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team. If you're looking for a high-impact role with broad exposure across the business, this is it. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You have 6-8+ years of experience in FP the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here . Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com . Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working. Read Less
  • Remote Senior Manager, Security Compliance  

    - East Baton Rouge Parish
    GitLab is the intelligent orchestration platform for DevSecOps. GitLab... Read More
    GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, Security Compliance at GitLab, you'll lead and mature our security compliance function while helping the company meet the needs of customers, auditors, and regulators across a growing set of security and compliance requirements. Reporting to the VP of Security Assurance, you'll bring deep expertise in security frameworks, risk-based thinking, and team leadership to guide our certification strategy and strengthen how we manage compliance across the business. In this role, you'll work across Security, Legal, IT, Product, and Engineering to evolve a compliance program that supports both strong security outcomes and business growth. You'll help shape a roadmap that keeps pace with emerging regulations and frameworks, while also improving how the team works through automation, artificial intelligence, and scalable processes. This role is a strong fit for someone who can balance strategic leadership with operational excellence and who sees compliance as an important customer trust and sales enabler. Some examples of our projects: Leading and expanding GitLab's security certification portfolio across commercial, public sector, and industry-specific frameworks while improving the way control testing and assurance activities are performed Driving automation and AI-enabled improvements for risk and compliance workflows so the team can spend less time on manual work and more time on high-value risk analysis and program maturity What you'll do Lead and mentor a team focused on security compliance, providing direction, support, and clear priorities while building a high-performing function. Oversee and expand GitLab's certification portfolio across frameworks such as ISO 27001/17/18, ISO 42001, Service Organization Control 2 (SOC 2), Payment Card Industry (PCI), TiSAX, Cyber Essentials, and Federal Risk and Authorization Management Program (FedRAMP). Partner with cross-functional stakeholders in IT, Security, Legal, Product, and Engineering to integrate governance, risk, and compliance requirements into business processes and technical systems. Drive automation within the function by using scripting, coding, and AI-enabled approaches to improve governance, risk, and compliance workflows, including compliance-as-code and policy-as-code practices. Monitor regulatory changes, emerging frameworks, and industry trends, and use those insights to help shape the team's roadmap and prepare the business for new requirements. Manage relationships with third-party auditors, assessors, and consultants during activities such as external audits, certification reviews, and penetration tests. Strengthen the team's security metrics and reporting practices, including preparing and facilitating regular business reviews and giving leadership clear visibility into progress and risk. Serve as a subject matter expert and thought partner by delivering guidance, training, and security-focused content for internal teams, customers, and senior stakeholders, while helping strengthen GitLab's voice in the broader security market. What you'll bring Extensive experience in security compliance, audit, or related governance, risk, and compliance work, including experience supporting external audits. Deep knowledge of security and compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and National Institute of Standards and Technology (NIST), with public sector or FedRAMP experience preferred. Experience leading teams and developing people, with the ability to set direction, manage priorities, and build strong partnerships across a distributed organization. Strong understanding of cloud security, software as a service (SaaS) security models, and DevSecOps practices, with the ability to apply that knowledge in a fast-moving technology environment. A risk-based mindset that goes beyond checklist compliance and focuses on meaningful control design, testing, and continuous improvement. Comfort using automation, scripting, or AI-enabled approaches to reduce manual work and improve the scale and efficiency of compliance programs. Excellent written and verbal communication skills, including the ability to explain complex technical and regulatory topics clearly to auditors, customers, executives, and cross-functional partners. Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or similar credentials are highly desirable. Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the team The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and assurance across the company. Within that group, the security compliance function works at the intersection of customer trust, regulatory readiness, operational rigor, and business growth. The team partners broadly across GitLab to help ensure our controls, certifications, and assurance activities support both secure operations and the needs of a global business. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $245,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Read Less
  • Remote Enterprise Customer Experience Manager  

    - Douglas County
    About Guideway Care* Guideway Care is The Patient Activation Company™... Read More
    About Guideway Care* Guideway Care is The Patient Activation Company™ . We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™ Job Summary: We are seeking an Enterprise Customer Experience Manager to drive strategic growth, retention, and satisfaction for our highest-value customers. This role will manage a portfolio of enterprise and mid-market customers, ensuring operational excellence, driving value realization, and identifying expansion opportunities. As a key customer advocate and strategic advisor, the Enterprise Customer Experience Manager will work cross-functionally with Business Unit Leaders, Operations, and Technical teams to optimize service delivery and customer outcomes. Essential functions: Customer Success Read Less
  • About Sequel Sequel, headquartered in Manchester, New Hampshire, is a... Read More
    About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. Job Overview Sequel is looking for an experienced Senior Manager of Customer Operations to join our Customer Care team. Sequel’s Customer Contact Center operates 24/7 and is crucial to our organization. In this role, you'll lead a team of Inside Sales Operational focused employees. Your responsibilities include recruiting, training, coaching, and mentoring team members. You'll also allocate team members to new projects like systems implementation and process optimization, enabling strategic capabilities to support our Inside Sales Customer Care team. As Sequel is a rapidly growing organization, we'll be implementing various systems and capabilities over the next 24 months. This role requires strong organizational, prioritization, relationship, and communication skills. You will lead projects and initiatives while also managing the team. Job Responsibilities Operational Leadership escalate to senior management as appropriate. Build and grow trusting and credible relationships with key internal and external stakeholders to facilitate effective communication. ·Provides thought leadership to help employees fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs. Technology experience selecting and implementing systems is a plus. Salesforce CRM experience preferred. Ability to work collaboratively with cross-functional teams in a dynamic and fast-paced environment. Strong communication skills, with the ability to present operational strategies and data-driven insights to leadership. Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind. We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected Read Less
  • Remote Disability Sales & Account Manager  

    - Hamilton County
    Dane Street is a leading provider of IME and Peer Review Services to t... Read More
    Dane Street is a leading provider of IME and Peer Review Services to the Disability, Workers’ Compensation, Auto, and Group Health marketplaces. We are seeking a strong contributor to join our Disability National Account Management Team. The candidate must possess the right balance of relationship-building skills, problem-solving and analytical abilities, and business development experience to significantly impact Dane Street’s existing book of business. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. The National Account Manager is responsible for both retaining and expanding existing client relationships while also proactively generating new business opportunities through outreach, referrals and consultative sales efforts. This role combines strategic account management with business development to drive revenue growth. MAJOR DUTIES Read Less
  • Remote Regional Partner Sales Manager Pacific Northwest (PNW)  

    - Allegheny County
    Regional Partner Sales Manager – Pacific Northwest (PNW) Location: Pac... Read More
    Regional Partner Sales Manager – Pacific Northwest (PNW) Location: Pacific NW US (Field-Based / Remote within OR, WA, ID, IA, MT, WY, B.C., AB Travel: 50–75% regional travel required Employment Type: Full-time Compensation: $100,000 – $125,000 base salary + performance-based variable + equity Our Mission Quilt’s mission is to move humanity off of fossil fuels. 20% of US global warming emissions come from homes (that’s more than cars!) and the largest driver of home emissions is burning fossil fuels for heat. To stop climate change, over 80 million US homes need to transition from combustion to efficient, electric heat pumps over the coming decades. We believe for this to happen, the world needs fantastic products that are easy and desirable to install and sell. Today’s heat pumps lack great design, make limited use of software, and are difficult for HVAC professionals to integrate into their business models. Quilt has built a next-generation, beautifully designed, AI-optimized heating and cooling system that is 10x better than what is available today. We are now expanding our sales approach to partner with HVAC contractors as our primary channel to bring Quilt to market. The Role As the Regional Partner Sales Manager for the Pacific Northwest, you will own Quilt’s partner channel across Oregon, Washington, Iowa, Idaho, Montana, Wyoming, British Columbia and Alberta- Canada. This is a high-impact, dual-mandate role: you will grow the performance and output of existing certified partners while aggressively identifying and converting new partners across the territory. You’ll be on the road regularly—doing ride-alongs with installation crews, running training sessions with sales teams, and walking into new contractor shops to make the case for Quilt. You are the face of Quilt to the HVAC community in the Pacific Northwest, and your work directly drives how many homes in the region move off fossil fuels. What You’ll Do Hunt — Build the Partner Base Prospect preferably in HVAC, building products, or a related trade industry. HVAC Fluency: Real fluency in ductless heat pump systems. You understand how mini-splits work, how they’re sold, how they’re installed, and what separates a quality install from a poor one. Network: An existing network of HVAC contractors and dealers in the Pacific Northwest is a strong advantage. Mindset: A true hunter-farmer mindset—proven ability to manage and grow existing accounts while simultaneously prospecting and closing new partners. Mobility: Comfortable being on the road 50–75% of the time throughout your region. Communication: Credible communicator across the full range of partner contacts, from a working installer to a shop owner to a regional executive. Autonomy: Self-directed and territory-minded. You own your pipeline, manage your own schedule, and hold yourself accountable to results. Compensation Read Less
  • Remote Lead Product Manager, Native Mobile  

    - Pinellas County
    SeatGeek believes live events are powerful experiences that unite huma... Read More
    SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. We are looking for a Lead Product Manager to own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement. Beyond getting fans to their first great experience, your most important mission is bringing them back. You’ll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you’ll help architect the full loop that turns one-time buyers into lifelong fans. You’ll own a surface that lives in fans’ pockets, competes for their attention alongside every other app, and has to earn its place every single day. What you'll do Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices What you have 8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment 5+ years as an engineer in a role that focused on writing code A foundation of technical excellence that your team can look up to Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership Product-minded engineering experience, especially products that span native mobile, web, and backend systems. Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences. Experience in the sports technology industry is preferred, but not a requirement. This role requires candidates to be based on the East Coast, with preference given to those in the New York City area. Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. Client Platforms : iOS, Android Languages: Python, Swift, Kotlin Version control: Git (Gitlab) Feature Flag/Experimentation : Eppo Product Analytics/Reporting: Mixpanel, Looker, Hex App Distro for Testing : Firebase, TestFlight Design: Figma Other Product Management Tools: Claude, ChatGPT, Productboard, JIRA Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $152,000 - $220,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here . #LI-Remote Read Less

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