• Remote Senior Product Marketing Manager  

    - Riverside County
    About GoodLeap: GoodLeap is a technology company delivering best-in-cl... Read More
    About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. GoodLeap is seeking a results-driven B2B/B2B2C Senior Product Marketing Manager to lead go-to market strategy and execution across three core product areas: payments technology, financing solutions, and SaaS products for home improvement trades. This role is ideal for a strategic product marketer with experience in fintech, payments, or B2B platforms, who can translate complex products into clear, compelling value propositions. You will play a critical role in scaling GoodLeap’s payments and financing ecosystems today, while helping shape the foundation for future SaaS offerings for home improvement trades. Essential Job Duties and Responsibilities: Go‐to‐Market Strategy it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Remote Territory Sales Manager - South East (Remote)  

    - District of Columbia
    AFL manufactures industry-leading fiber optic cable, connectivity and... Read More
    AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. What We Offer: Flexible time off policy 401K Company match (up to 4% - dollar for dollar) Professional development, training, and tuition reimbursement programs Excellent medical, dental, vision, and life insurance policy options Opportunities for career advancement with an industry leading company! Job Summary The Territory Sales Manager (TSM) is responsible for maximizing revenue and accelerating growth of targeted products within a defined territory. The TSM will build and sustain strong relationships at key accounts providing sales and sales support of AFL’s products in the enterprise market. Success in this role means consistently meeting or exceeding annual sales targets while strategically expanding market share across the assigned territory. Responsibilities Territory Development and Prospecting: Identify and qualify new leads within the assigned territory - cold outreach, networking, and call/visit cadence planning to ensure consistent engagement across the area. Conduct sales calls to implement account and/or target market strategies as developed with the Regional Sales Manager, and in support of AFL’s business objectives. Learn and maintain a high level of knowledge regarding AFL’s products and their applications to effectively communicate with customers. Act in a consultative role to the customer to ensure that they can easily order, install, and add value to their internal programs with our products. Establish sources to provide information or competitive pricing, market activities, transaction usage and other information about the assigned account(s) or target markets. Participate in national, regional, and local trade shows and/or conferences in accordance with the account or target market strategy. Customer Relationship Management: Serve as the primary contact for existing and potential customers - build rapport, address inquiries, and respond promptly. Conduct on-site client meetings and presentations, directly managing interactions with customers to showcase products, address questions, and build strong, trust-based relationships. Maintain sufficient knowledge of customer’s business to recognize and anticipate opportunities and be perceived by the customer as a problem solver. Manage the flow of information and communications between AFL and customers in accordance with the account strategy, with the objective of improving customer relationships. Sales Execution and Support: Execute assigned sales activities in alignment with territory plans - taking ownership of outreach strategies, client presentations, and deal progression. Track and manage sales pipeline using CRM tools - enter leads, update status, and ensure forecast and data accuracy to support integrated business planning. Sales Reporting Read Less
  • Remote Senior Product Manager - Clinical Quality  

    - Hamilton County
    About Us: Foodsmart is the leading Foodcare platform in the U.S., buil... Read More
    About Us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: Customer First - You start with the member and work backwards. Make It Happen - You act with urgency, use data, and hold high standards. One Team - You collaborate with respect and commit as a group. Working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the Role: We're hiring a Senior Product Manager to own the systems and capabilities that ensure Foodsmart delivers high-quality, safe, and efficient care at scale. This role sits at the heart of our clinical operations — owning the tools, workflows, and guardrails that allow our Registered Dietitians to do their best work, while ensuring the integrity and safety of every member interaction across the platform. Your primary customers are the clinical team, care operations, and the Registered Dietitians delivering care every day — but this isn't a purely internal role. The work you do shapes what members experience: safer care delivery, higher-quality RD interactions, and a clinical model that can scale without cutting corners. You'll work closely with Clinical Operations, Engineering, and Data to eliminate friction in RD workflows, build Read Less
  • Remote Business Development Manager  

    - Wake County
    Description: ABI Research is seeking a high-energy, intellectually cur... Read More
    Description: ABI Research is seeking a high-energy, intellectually curious, independently motivated Business Development Manager to spearhead sales growth across the European region. This role is critical in expanding our presence by driving new business and managing existing accounts to sell syndicated research subscriptions and custom research solutions. The candidate will work closely with our global network of analysts, collaborate with sales operations and support teams based in the US, and work directly with the Vice President, Sales. The ideal candidate will not only be a self-starter but also someone who can quickly map prospects' needs with ABI Research’s capabilities, ensuring a clear alignment between client pain points and the solutions we offer. Specific Responsibilities Include: Sales Growth This is a high-activity role! o Drive sales efforts for ABI Researc h in the European region, with a focus on acquiring new clients and growing existing accounts. o Sell syndicated research subscriptions, custom research solutions, and consulting services to corporate clients across various industries. o Identify and pursue new business opportunities, targeting key accounts and untapped markets in the region. o Quickly map prospects to their specific business needs, aligning ABI Research’s solutions with client pain points. o Collaborate closely with the Vice President of Sales to execute and refine sales strategies. Client Relationship Management: o Build and maintain strong relationships with clients by understanding their business needs and aligning ABI Research’s products and services with their goals. o Deliver excellent customer service, ensuring satisfaction and retention among new and existing customers. Collaboration with Analysts Read Less
  • Remote Manager, RFP & Proposal Operations  

    - San Diego County
    Who We Are Having surpassed $300M ARR and continuing to grow, Optro is... Read More
    Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting Optro is seeking a Manager of RFP your ability to coach, develop, and retain them is as important as your ability to keep the machine running. Key Responsibilities Manage and develop a team of Analyst I, Analyst II, and Sr. Analysts across West, Central, East, and EMEA time zones — many in their first or second professional role. Build structured onboarding, skill-building, and performance feedback programs. Conduct weekly 1:1s focused on professional development, workload balance, and long-term growth — not just status updates. Own performance management and calibration; ensure team members meet workload targets while protecting against burnout in a globally distributed, always-on environment. Serve as the primary point of contact for internal stakeholders on team deliverables, capacity, and escalations. Own the end-to-end RFP and security questionnaire workflow — from inbound request intake to delivery — with a relentless focus on reducing turnaround time and raising quality standards. Manage the Salesforce (SFDC) Cases queue daily to ensure accurate data hygiene, assignment progression, and reporting integrity. Produce weekly, monthly, and quarterly analytics on volume metrics and team productivity to inform leadership decisions. Coordinate global coverage across time zones, including PTO and holiday planning, to ensure consistent responsiveness without burning out the team. Champion AI-assisted workflow automation across the RFP lifecycle — identifying opportunities to eliminate manual effort, piloting new tooling, and building team fluency in AI-powered response generation. Evaluate and implement new technologies and processes that reduce time-to-completion on standard questionnaire responses. Create a culture of continuous improvement where the team is always asking: “Can this be automated?” Oversee the Responsive Answer Library (RFP answer repository), ensuring all Q Read Less
  • Remote Senior Product Manager  

    - Maricopa County
    15Five is the AI-powered performance management platform built for bus... Read More
    15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins. A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory. We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work . We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact. If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. Senior Product Manager Remote (US) | Reports to: CTO About the Role We’re hiring a Senior Product Manager to lead AI‑powered performance management and agentic workflows embedded directly in the flow of work. You’ll shape product vision and execution for experiences that help managers and employees improve performance in real time. This role is highly cross‑functional and central to 15Five’s AI‑driven product strategy. Areas of Ownership Performance management in the flow of work Agentic workflows in the flow of work AI meeting assistance and coaching experiences What You’ll Do Define and own the product vision for AI‑assisted performance and agentic workflows. Build and execute a clear, outcome‑driven product strategy and roadmap. Lead end‑to‑end product delivery across performance workflows, agentic systems, AI meeting assistance, and coaching. Partner closely with Engineering and Design to deliver intuitive, low‑friction experiences. Ensure alignment between core platform capabilities and in‑workflow AI surfaces across web, integrations, and agents. Establish human‑in‑the‑loop safeguards, transparency, and trust in AI outputs. Drive customer discovery through interviews, usability testing, and early‑adopter beta programs. Translate insights into rapid iteration and continuous improvement. Define and own product success metrics, including adoption, engagement, and impact. Collaborate with GTM, Support, and Customer teams to ensure strong delivery and enablement. Communicate product vision, roadmap, and progress to internal and external stakeholders. What You Bring 5+ years of product management experience building complex B2B SaaS products. Proven ability to lead both 0→1 and scaled (1→N) product initiatives. Experience shipping AI‑powered products, including LLM‑based or agentic systems. Strong understanding of prompt design, AI evaluation, human‑in‑the‑loop systems, and quality measurement. Experience partnering closely with engineering teams in highly technical product areas. Experience building integrations for Slack, Microsoft Teams, or other flow‑of‑work tools. Strong product judgment, user empathy, and ability to drive adoption and behavior change. Data‑driven mindset with experience defining KPIs and measuring impact. Enterprise SaaS experience; HR, performance management, or people systems experience is a plus. Work Schedule Fully Remote, Monday–Friday. Typical hours align with 7/8am–3/4pm PT or 9am–5pm ET, with flexibility. Some early‑morning meetings may be required to support cross‑time‑zone collaboration. $132,000 - $170,000 a year We offer amazing benefits that align with our values and culture at 15Five. Your Health if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for! 15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers. The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Remote Customer Success Enablement Manager  

    - Los Angeles County
    About Us At Litify, we’re revolutionizing the Legal industry by being... Read More
    About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role As the Customer Success Enablement Manager , you will own and scale Litify’s learning ecosystem in support of both internal teams and external customers. This role is responsible for ensuring every Litify user – whether a new employee, administrator, or executive stakeholder – has access to the right knowledge, at the right time, in the right format. You will lead the strategy, execution, and continuous improvement of Litify’s Learning Management System (LMS), while also serving as a highly visible facilitator of live and recorded training programs. You will partner closely with Customer Success, Product, Engineering, and Support teams to translate product innovation into impactful, scalable learning experiences that drive customer adoption, efficiency, and long-term success. You Will: Own and administer the Learning Management System (LMS), including platform configuration, structure, access, and ongoing optimization to align with Litify’s evolving product offerings Define and maintain the overall information architecture for all learning content, ensuring materials are easy to find, intuitive to navigate, and clearly aligned to customer and internal user needs Establish and enforce standards for content creation, naming conventions, versioning, and lifecycle management to maintain a clean, trusted system of record Develop, curate, and maintain high-quality learning content, including videos, written documentation, self-guided courses, certifications, and recorded sessions Coordinate across internal teams (CS, Product, Support, Sales, PS) to collect, consolidate, and archive training materials into a single, centralized source of truth Ensure all training content remains accurate, up-to-date, and aligned with product releases, and best practices Host and lead external-facing training sessions covering both foundational product functionality and newly released features Plan, organize, and facilitate the Litify “Full Disclosure” series in partnership with Customer Success Managers to drive deeper adoption and strategic alignment with our clients Host routine internal training sessions to support onboarding, role readiness, and ongoing enablement for new and existing employees You Have: 2+ years of hands-on experience managing and maintaining a Learning Management System (LMS) 2+ years of experience working with Salesforce (strongly preferred) Strong facilitation and presentation skills, with experience leading live training for both internal teams and external customers Proven ability to create clear, engaging learning content across multiple formats (video, written, live, self-paced) Strong organizational and project management skills, with the ability to manage multiple training programs and content streams simultaneously Excellent communication and collaboration skills, with experience working across technical and non-technical teams Preference to experience with: Tovuti, Synap, Snagit, iorad, Camtasia Disclosure: The estimated base salary pay range for this role is $72,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate. Read Less
  • About Gigs At Gigs, we're building the operating system for mobile ser... Read More
    About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Technical Product Manager for Network Integrations, Americas will take over integrations for our Americas network team and drive the roadmap needed to bring new carriers into the Gigs operating system across the region — helping unlock the next $100–250M in ARR as we expand in the Americas. Carriers hand us fragmented, often-archaic systems, and your job is to figure out how to use them to unlock our unified user and developer experience, abstracting complexity and making it manageable for our platform and our partners. You'll define which platform features each integration can support, weigh in on whether a carrier meets our technical and product standards, and iterate on existing integrations. You'll do this hands-on with a dedicated Americas engineering team, and in close partnership with our connectivity team. Success in this role means excelling at product discovery, technical scoping, and prioritization in a deeply technical, operationally intensive domain. Telecom expertise isn't required, but a background in a similarly complex, integration-heavy industry is important. Key responsibilities include: Own the Americas network integration roadmap, balancing new-market expansion, reliability, and the long-term platform vision Take the fragmented, often-legacy systems carriers hand us and figure out how to deliver our product experience on top of them Define which platform features each integration can support, mapping provider capabilities onto our platform and scoping the work with your engineering team Determine whether a carrier meets our technical and standards — one input into a carrier-fit decision that also turns on commercial and strategic factors See around corners: identifying and managing risks of integrations early on Partner with Connectivity and Engineering to land integrations on time About you → We know that perfect candidates don't exist. Even if not all of this applies to you, we'd love to learn more about you. Bachelor's degree or equivalent practical experience 6+ years of product management experience, ideally in API, platform, or integration-heavy systems Excellent analytical, communication, and problem-solving skills Hands-on mentality: you take ownership and move projects forward while keeping everyone in the loop, over-communicating in a remote environment Able to juggle many competing priorities at once without getting overwhelmed Excellent technical understanding — you've worked on complex integration projects and can hold your own with engineers Fluency with data: familiar with data analytics tools and able to run your own analysis to prioritize and show impact Can quickly get up to speed on telecom or similarly complex domains Based on the US East Coast, or able to work consistently on East Coast hours You enjoy working with cross-functional teams and managing complex projects Bonus points if: Previous exposure to telecommunications, connectivity, or network infrastructure Experience building 0→1 products or working in fast-growing scale-ups Experience working in a remote environment Read Less
  • Remote Collections & AR Manager (Remote, Seattle)  

    - Wake County
    About Zūm: Zūm is revolutionizing mass mobility with its Connected Mob... Read More
    About Zūm: Zūm is revolutionizing mass mobility with its Connected Mobility Experience ( Zūm CMX ™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX . Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank. What You'll Do: Own accounts receivable aging across all active district accounts — produce and distribute a comprehensive weekly AR aging report to the Sr. Manager and VP every Monday without exception Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices, maintaining professionalism and relationship continuity throughout Identify and escalate accounts exceeding 60 days past due to the Sr. Manager, providing complete account history, payment correspondence, and a recommended course of action Serve as the initial point of intake for all district billing inquiries and disputes — log, triage, and brief the Sr. Manager within 24 hours of receipt, ensuring no dispute goes unacknowledged Facilitate payment method setup and onboarding for district accounts, including ACH enrollment, check processing coordination, and portal payment configuration Provide investigative support to the Sr. Manager during dispute resolution, supplying payment history, prior dispute patterns, and client relationship context Prepare and maintain complete documentation in support of Legal escalations, including payment history records, written correspondence, and account timelines Identify potentially uncollectable balances and present findings to the Sr. Manager for Revenue Accounting bad debt write-off assessment Produce the monthly AR aging summary for distribution to the CFO and senior leadership Monitor field trip and charter payment status across all active accounts, proactively surfacing unpaid balances approaching service authorization thresholds What You Bring To Zūm: Requirements 3+ years of experience in collections, accounts receivable, or billing operations — prior experience working with government entities, public agencies, or school districts is a meaningful differentiator A demonstrated track record of measurably reducing AR aging and improving collections rates through the consistent application of structured outreach processes and escalation frameworks Experience managing a diverse portfolio of accounts with varying payment behaviors, AP structures, billing contacts, and escalation sensitivities — including clients with complex internal approval and payment authorization processes Excellent written and verbal communication skills — the ability to follow up on past-due balances in a manner that is professional, firm, and relationship-preserving Working proficiency in NetSuite or a comparable enterprise ERP — including AR reporting, invoice history review, open item management, and payment application tracking Exceptional organizational discipline and attention to detail — the ability to manage a large volume of open items simultaneously without allowing anything to age unacknowledged The ability to document a billing dispute thoroughly and accurately, providing the leadership with a complete, well-organized intake package that enables efficient investigation and resolution Nice to Haves Experience managing receivables for government-funded or regulated clients with complex internal payment authorization processes Familiarity with multi-entity billing structures requiring collections outreach across multiple contacts within a single organization Experience supporting Legal escalation processes including preparation of demand letter documentation and payment history packages Background in both a structured corporate AR environment and a scaling organization where processes were being built simultaneously The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US Seattle is: $102,000 to $129,000 Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Remote Customer Success Manager, Commercial  

    - Ramsey County
    Skydio is the leading US drone company and the world leader in autonom... Read More
    Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: We are looking for a motivated Customer Success Manager - Commercial with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our utility and emerging industries customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Manager of Commercial Customer Success and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers. Location Preference: Ideally, we are seeking someone who can manage our East Coast clients, with a strong preference for candidates based on the east coast near a major airport. How you’ll make an impact: Build scalable processes for customer on-boarding and post-sales success Define, implement, and tailor technology solutions to customer specific operational needs and workflows to drive ROI Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services. Develop healthy customer relationships through proactive support and cadence based follow-ups Quantify product feedback and brief executives to drive software and hardware engineering to better fit our customers needs Drive a hands-on approach with our customers as-needed from fieldwork to remote enagements Create customer loyalty through account management Advocate for enterprise customers through deep understanding of their use cases and needs Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology Ensure expansions and renewals through helping customers realize their desired outcomes. Manage ~20x accounts driving adoption to ensure expansions and renewals of book of business. Requirements Ability to travel 40% of the time. Ability to obtain Part 107 certificate. Experience Read Less
  • Remote Accounting Manager  

    - Allegheny County
    Description Job Title: Accounting Manager Position Type: Full-Time, Re... Read More
    Description Job Title: Accounting Manager Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring a highly detail-oriented and execution-driven Accounting Manager to oversee financial reporting, month-end close, payroll, and core accounting operations across complex client accounts. This is a hands-on role for someone who thrives in structured environments, takes ownership of financial accuracy, and can manage multi-entity, multi-location accounting workflows. This role is not focused on basic bookkeeping or data entry — it requires strong financial understanding, accrual-based accounting expertise, and the ability to handle complex accounting structures. What You’ll Own Month-End Close Read Less
  • Remote Staff Product Manager - Member Understanding & Intelligence  

    - Hudson County
    Our mission at Oura is to empower every person to own their inner pote... Read More
    Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Staff Product Manager - Member Understanding Read Less
  • Remote Senior Manager/Director of Finance  

    - Washoe County
    About Blooming Health Blooming Health is a growth stage technology sta... Read More
    About Blooming Health Blooming Health is a growth stage technology startup on a mission to transform healthcare and social care through AI-powered engagement and workflow automation. Backed by leading investors including Insight Partners, Crossbeam Venture Partners, Metrodora Ventures, and Afore Capital, we help healthcare organizations, community-based organizations, health plans, and government agencies engage hard-to-reach populations at scale. Our platform leverages AI-powered voice, SMS, and email engagement, across 80+ languages to proactively identify needs, remove barriers to care, and connect individuals to critical services such as food, housing, transportation, and healthcare support. Through automated outreach, screening, closed-loop referrals, and care pathway automation, we help organizations improve engagement, support benefits continuity, and deliver more personalized, person-centered care. Trusted by over 2000+ organizations across 25+ states, Blooming Health enables partners to reach millions of individuals without increasing staff workload. By combining AI, automation, and engagement science, we help organizations expand capacity, improve outcomes, reduce administrative burden, and lower the total cost of care. About The Role As we scale, we’re looking for an experienced and strategic Senior Manager/Director of Finance to build and lead Blooming Health’s finance function through our next phase of growth. The ideal candidate will be based in New York City or remotely on the East Coast and will be able to travel to our NYC office monthly or as needed. This leader will serve as a key business partner to the executive leadership team, owning financial planning and analysis, accounting operations, financial infrastructure, strategic finance initiatives, fundraising support, and financial governance across the organization. The role is responsible for ensuring Blooming Health maintains strong financial discipline while building the systems, processes, and insights necessary to support a rapidly growing healthcare technology company. The ideal candidate combines deep accounting expertise, strong financial modeling capabilities, and strategic business acumen. They are equally comfortable preparing board materials, building forecasting models, improving accounting processes, evaluating strategic investments, and advising leadership on critical business decisions. This is a highly visible leadership role with direct influence on company strategy, growth planning, and operational execution. Title will be commensurate with experience. While we are initially targeting a Director-level hire, we are open to exceptional candidates at the Senior Manager, Director, or similar level depending on experience, demonstrated impact, and leadership scope. What You'll Do Financial Planning Read Less
  • A Career at Clarius Today, as many as 25 million medical professionals... Read More
    A Career at Clarius Today, as many as 25 million medical professionals globally don't have access to medical imaging, which is proven to improve patient care and reduce healthcare costs. That's why we're on a mission to make medical imaging accessible everywhere by delivering high-performance, affordable, and easy-to-use solutions powered by artificial intelligence and connected to the cloud. By making Clarius your next career move, you're joining a team of talented, innovative, and highly collaborative individuals. You're also joining a community that includes thousands of physicians worldwide who use Clarius to deliver better patient care! And you're joining a thrice-certified Great Place to Work! Your Role As Senior Product Manager, Clinical Workflow Solutions at Clarius, you will shape the future of ultrasound by developing simple, high-impact clinical workflows and evidence-based solutions. Working closely with the CTO, R it's an opportunity to make a meaningful difference in the healthcare system and the lives of countless individuals by making medical imaging more accessible, affordable, and user-friendly through innovation. Benefits from Day 1 : Get full access to your comprehensive benefits package made available from your very first day. Volunteer Days: Make a difference with paid volunteer days during working hours, supporting causes that matter to you. Professional Development Program : We're big fans of continuous learning, and we invest in your growth with financial support for programs, seminars, conferences, and courses. Clarius Mobile Health is proud to be an Equal Opportunity Employer. We encourage applications from any qualified candidate regardless of ethnicity, religion, age, national origin, disability status, sexual orientation, gender identity or expression. Please let us know if you require any accommodations during the interview process. 3+ years in product management, clinical product development, or a closely related role in healthcare, medical devices, or digital health Strong understanding of clinical workflows in primary care, MSK, emergency, or similar point-of-care settings, through direct experience or close collaboration with clinicians Demonstrated ability to gather customer insights and synthesize them into clear product direction Exceptional communication, presentation, and stakeholder management skills, with the ability to influence across technical, clinical, and commercial teams Comfortable operating in a fast-paced, cross-functional environment with multiple stakeholders and priorities Clinical training or credentials (medicine, nursing, physiotherapy, Diagnostic Medical Sonography, or related field) preferred Hands-on experience with ultrasound or imaging workflows in POCUS, Primary Care, Emergency Medicine, or MSK settings preferred Experience designing and executing clinical validation studies, pilot programs, or evidence generation initiatives preferred Experience working with teams building AI, clinical decision support, or digital health solutions an asset Experience contributing to peer-reviewed publications, conference presentations, or clinical research programs an asset Read Less
  • Remote Development Manager - California  

    - Multnomah County
    About Longroad Energy Longroad Energy is a Boston, MA headquartered re... Read More
    About Longroad Energy Longroad Energy is a Boston, MA headquartered renewable energy developer focused on the development, ownership, and operation/asset management of wind and solar energy projects throughout North America. Founded in 2016, Longroad owns 4.5 GW of wind and solar projects across the United States in addition to operating and managing a total of 6.2 GW of wind and solar projects on behalf of Longroad and third parties. Our vision is to create lasting value for our shareholders, communities, and employees by responsibly developing, owning, and operating renewable energy projects. We have assembled a world-class team with a passion for renewable energy innovation and a commitment to developing renewable projects throughout the US. Job Purpose The Development Manager will lead land use permitting efforts for Longroad Energy’s utility-scale renewable energy portfolio in California, with a primary focus on CEQA and NEPA processes in close coordination with Longroad’s Development and Natural Resources team. This role is responsible for developing and executing permitting strategies, managing agency and stakeholder relationships, and driving projects from early-stage development through pre-construction. The Development Manager will operate as a key project leader, coordinating cross-functional teams across real estate, interconnection, engineering, finance, and construction to ensure permitting strategies are integrated into overall project execution, timelines, and investment decisions. This role will be remote and based in California. Candidates in the Bay Area have opportunity to go into the office as needed. Responsibilities Permitting Strategy established relationships with California regulatory agencies, consultants, or local jurisdictions are a plus. Experience managing solar or wind project land use permitting from early stage through financial close and construction. Experience leading or managing a team (direct reports or consultant team). Financial analysis and budgeting skills, formal project management training, or policy analysis experience. Experience with interconnection, real estate, greenfielding projects are a plus. Characteristics Necessary for Success Ability to operate effectively in a fast-paced, evolving development environment with shifting priorities. Strong ownership mindset with a focus on driving results and delivering projects forward. Strategic thinker with the ability to balance risk, timelines, and project economics. Collaborative and influential, with the ability to work effectively across internal teams and external stakeholders. Sound judgment, integrity, and accountability in decision-making. Ability to navigate ambiguity and solve complex problems with a practical, solutions-oriented approach. Salary/Compensation The salary range is between $130k - $160k. In addition to base salary, this role includes a bonus. The position offers health, vision/dental insurance, flexible spending accounts, 401(k) plan, accrued paid time off, life insurance and disability coverage. We encourage candidates to consider total compensation when applying and if you feel you meet the requirements and are excited to learn more, we’d love to share. *Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. Exact compensation may vary based on skills, experience and location. Other Applicants must be currently authorized to work in the United States. The Company does not sponsor applicants for work visas. Benefits of Working at Longroad Energy We are dedicated to providing our employees with the support and resources they need to stay healthy, secure their future, and be successful in their careers. Benefits at Longroad include the opportunity for merit-based salary increases, incentive plan participation, eligibility for our 401 (k) plan and matching, and comprehensive medical, dental, vision, life, and disability insurance. Our robust time-off policy includes accrual of 18 vacation days in your first year, paid holidays, and paid volunteer time. We offer paid parental leave to help support employees as they transition into parenthood. Learn more about our employee benefits . Diversity, Equity Read Less
  • Remote Product Manager, Marketplace Growth  

    - Suffolk County
    About Jerry.ai Jerry.ai is building America’s first and only AI-powere... Read More
    About Jerry.ai Jerry.ai is building America’s first and only AI-powered super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users, and have helped millions find better auto insurance — and we’re just getting started. About the Opportunity We are looking for a Product Manager to own Jerry’s marketplace growth and automation products. These systems form the backbone of Jerry’s ability to deliver the most accurate, lowest-cost quotes to our customers, fast! Quoting and automation are core to Jerry’s long-term vision of making car ownership effortless, and they represent some of our biggest competitive advantages today. We need your help to scale these systems, stand up new integrations with top carriers, improve data quality and accuracy, and explore new ways to deliver faster, smarter, and easier quoting experiences. How You’ll Make an Impact Lead end-to-end product development for either quoting or automation systems, including new carrier integrations and ongoing maintenance. Own high-profile integrations with major partners, shaping the growth of Jerry’s marketplace. Partner with engineering, operations, and insurance experts to enhance both back-end performance and customer experience. Explore opportunities to leverage AI and automation to reduce maintenance costs and improve system resilience. Who You Are You have 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup. You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple terms. You’re data-driven and comfortable diving into data to answer your own questions. You like to own metrics, and constantly seek improvement. You’re an optimist who asks “how we can” not “if we can.” You’re passionate about AI. You use it to automate your day to day, you’re an early adopter of the latest and greatest, and you want to be at the vanguard of leveraging it at scale to deliver outstanding, personalized customer communications. Why You’ll Love It Join a profitable pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size) Work closely with brilliant leaders and teammates from companies like Amazon, Better, LinkedIn, McKinsey, BCG, Bain Disrupt a massive market and take us to a $10B business in the next few years Our growth is driven by forward-thinking technology: Jerry.ai is getting mentioned in many conversations about our use of GenAI, such as this Forbes article Be immersed in a talent-dense environment and greatly accelerate your career growth Impact millions of users experience with car maintenance and auto insurance While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Read Less
  • Remote Regional Sales Manager, Miami (Enterprise)  

    - Hillsborough County
    Join the company that’s building the telemetry infrastructure for the... Read More
    Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking an Enterprise Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. Please note, this is a remote position based out of the South Florida Region. We are looking for candidates to live local to the territory. As An Active Member Of Our Team, You Will... Develop a business plan to overachieve sales goals Manage and maintain the entire sales ecosystem from generating leads through closing Help customers understand the value of Cribl during the sales process Articulate our value proposition up and down the organization, from engineer up to CxO Forecasting predictably and hitting sales targets We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours I f You’ve Got It - We Want It 4+ years of quota carrying Enterprise Security sales experience calling on Security (SIEM Read Less
  • Remote Senior Sales Manager, K4B (Remote US - West Coast)  

    - Orange County
    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel se... Read More
    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is at our core and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. KAYAK is looking for a confident and adaptable Senior Sales Manager to grow new client relationships and drive revenue for our corporate travel platform (KAYAK for Business, or K4B). You’ll lead end-to-end sales efforts, build lasting customer partnerships, and work closely with product, marketing, and operations to deliver results as we scale. If you embrace creative problem-solving, and thrive in engaging conversations and work well in a fast-growth environment, we’d love to hear from you! We are open to remote candidates residing on the West Coast for this position. In this role, you will: Own the full sales cycle: prospecting, qualifying, presenting, negotiating, and supporting implementation. Build and manage a pipeline of new business; convert prospects into long-term customers. Deliver clear, tailored product demos and proposals that show how KAYAK for Business meets customer needs. Maintain strong product and market knowledge to act as a trusted advisor. Share customer feedback and market insights with product and operations teams to improve offerings. Work cross-functionally with global teams to ensure smooth onboarding and client success. Please apply if you have: At least 4 years of experience in corporate travel sales. Self-starter with a "hunter" mentality, driven to achieve results and meet sales targets in a competitive and dynamic environment Demonstrated success building pipeline and closing complex deals. Strong communication and presentation skills, with comfort engaging senior leaders. Ability to collaborate with product, marketing, and implementation teams. Familiarity with CRM and sales tools (examples: Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Workspace). Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Flexible hours and ability to work from home 1 or 2 days per week Generous retirement plans Awesome health, dental and vision insurance plans with flexible spending accounts Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) No meeting Fridays Universal paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this US-based role is $115,000 - 125,000.00 . In addition to a competitive base salary, roles are eligible to be considered for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits. Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-EI1 #REMOTE Read Less
  • Remote Customer Success Manager, Enterprise  

    - Tarrant County
    Attentive® is the AI marketing platform for 1:1 personalization redefi... Read More
    Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups , Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces . About the Role We are looking for an experienced customer success person to join our team as a Customer Success Manager on the Enterprise Team. You will take ownership of relationships with our Enterprise customers and lead their program strategy in a consultative and data-driven fashion. Your core responsibility will be working with customers as a trusted consultant and to own customer relationships completely - advising on marketing strategy, best practices and feature functionality. You will work in close coordination with Sales, Technical Account Managers, and New Product Specialists to provide maximum value for your customers, while retaining and growing revenue for Attentive. You will be responsible for accurate revenue and renewal forecasting, understanding customers goals and implementing tailored success plans, driving executive level relationships, and identifying opportunities to expand the customers suite of Attentive products to satisfy their goals. What You’ll Accomplish Gain the confidence of and cement relationships with customers throughout the entire lifecycle of the account including: goal-setting, value delivery, account growth, new product adoption, and renewals Work independently to deliver a “consultant” perspective in all customer interactions - creating customized success plans based on customers goals and challenges Develop and maintain a deep understanding of our products and the broader marketing landscape - staying up to date on industry trends and best practices Regularly lead and present at customer meetings, both in-person and over video conference Analyze customer usage to form accurate forecasts, and to have complete visibility into renewal pipeline; identify, clearly communicate, and manage risk throughout the year through proactive touch points and take the lead in developing resolution strategies Lead discussions with customers to probe what new products they are interested in and what integrations they might need, and translate customer feedback into specific product requirements Contribute to the continued development and improvement of the Attentive Customer experience Your Expertise Background in SMS and/or email marketing Strong understanding of growth and retention techniques and strategies Demonstrate success in managing complex customer relationships, driving customer retention and expansion Solutions-oriented mindset with excellent problem solving and analytical skills Experience navigating complex work processes, tight timelines, and changing teams Extremely detail oriented and organized - excellent communication skills and the ability to build trust, strong relationships and influence across an organization Experience in Salesforce or related CRM tools, and Customer Service Software like Catalyst or related tools Comfortable learning new software (for design, data management, and internal tools) Open to occasional travel as needed You'll get competitive perks and benefits , from health Read Less
  • Remote Engineering Manager, Service Platform  

    - Ramsey County
    We're transforming the grocery industry At Instacart, we invite the wo... Read More
    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability. We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services. At Instacart, the Service Platform team is a critical enabler for every engineering organization across the company. From owning our deployment pipeline and canary systems to defining the tooling that powers safe, reliable service delivery, our team ensures that developers can ship with confidence. We take pride in deep ownership, a strong product mindset, and a highly collaborative culture. You will work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end. Our work directly shapes the stability, velocity, and success of Instacart’s overall platform. About the Job Product focused leader who is able to adapt to critically fast paced environment Ability to lead both product and critical reliability systems like Temporal/Canary/Deployments Ability to articulate and convey priorities and balance constant needs around the organization Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end Leader by example, and strong incident triaging mindset Eager to jump into domains, languages, and problem areas that might be new and unfamiliar About You Minimum Qualifications Bachelor’s degree in Computer Science, a related field, or equivalent practical experience 2+ years of experience of leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems. 7+ years of experience with software development in one or more programming languages Proven track record of launching and shipping high-impact products; bonus points for internal, developer facing products. Strong proficiency in maintaining high standards for production services Preferred Qualifications Strong communication skills and ability to contextualize problems across various audiences Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently Experience building and shipping products to users Expertise building platforms and high scale infrastructure Visionary thinker capable of generating transformative ideas #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please rea d more about our benefits offerings here . For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $230,000 - $242,500 USD WA $220,000 - $232,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $211,000 - $222,500 USD All other states $192,000 - $202,500 USD Read Less

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