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Dunkin
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  • Assistant Restaurant Manager  

    - Miami
    Overview An Assistant Restaurant Manager is generally responsible for... Read More
    Overview An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * Ontime, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Read Less
  • Team Member  

    - Hamden
    We are currently hiring a Team Member to join our network! We'll let... Read More
    We are currently hiring a Team Member to join our network! We'll let you in on a little secret... while everyone knows that America Runs on Dunkin', we know that Dunkin' runs on our incredible team members. Ready to come run with us? Here's what's in it for you: To keep our amazing team running, employees at our Dunkin' Restaurant enjoy a bunch of perks: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Vision insurance Here's who we're looking for: * Someone who comes to work with a positive attitude ready to provide an exceptional guest experience * A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards * Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. Read Less
  • Shift Leader  

    - Houston
    Position Title: Shift Leader Reports To: Restaurant Manager Overview... Read More
    Position Title: Shift Leader Reports To: Restaurant Manager Overview Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space Read Less
  • Shift Leader  

    - Houston
    Position Title: Shift Leader Reports To: Restaurant Manager Overview... Read More
    Position Title: Shift Leader Reports To: Restaurant Manager Overview Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space Read Less
  • Restaurant Manager  

    - Miami
    Overview A Restaurant Manager is generally responsible for providing... Read More
    Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Read Less
  • Shift Leader  

    - Chicago
    You are applying for work with a franchisee of Dunkin' Donuts /Baskin-... Read More
    You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Shift Leader Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise! Responsibilities Include: * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Hold guests as highest priority and role model exceptional guest service. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. * Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. Qualifications: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. Benefits Include: * Comparative Pay * Employee Discounts Read Less
  • Cake Decorator  

    - Schaumburg
    As a Dunkin' franchisee, we are seeking full and part time cake decora... Read More
    As a Dunkin' franchisee, we are seeking full and part time cake decorators to join our team of cake artists. Hours are flexible and can be completely independent! Cake Decorator The cake decorator is a key position. Candidates for this position must also demonstrate manual dexterity and the ability to effectively realize design goals. You must be able to work with customers to design and decorate a variety of cakes for various occasions by preparing icing, ice cream, and other ingredients, and overseeing the overall operation of our cake business. Essential Duties and Responsibilities * Packages, labels, and prices cakes. * Maintains, cleans, and polishes the refrigerator showcase for cakes and ice cream. * Keeps display refrigerator showcase fully stocked. * Keeps up to date with the latest trends in both flavors and aesthetic appeal. * Fills customer special orders and quote accurate pricing, both in person and by phone. * Designs, prepares, and decorates cakes according to customer specifications. • Delivers cakes directly to customers, when necessary. * Cleans work area, washes counters and restrooms, and performs other cleaning tasks. * Maintains and cleans the cake freezer. * Organizes stock in the cake freezer. * Calculates inventory and orders necessary ingredients and materials. * Adheres to health and safety regulations by maintaining product freshness and sanitation. * Provides courteous service to customers, when necessary This Dunkin'/Baskin restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC. You are applying for work with a franchisee of Dunkin'/Baskin not Dunkin' Brands, Inc., Dunkin'/Baskin or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Is courteous, friendly, and pleasant. * Exhibits prowess using decorating tools such as cake printer, modeling tools, and electronic mixers. * Demonstrates artistic ability. * Exhibits excellent customer service and interpersonal skills. * Executes elaborate, attractive pastry designs. * Is able to stand for long periods of time. * Demonstrates above average manual dexterity; has a steady hand. Read Less
  • Restaurant Manager  

    - Miami
    Overview A Restaurant Manager is generally responsible for providing... Read More
    Overview A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings * Deliver training to restaurant team members * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute new product roll-outs including training, marketing and sampling * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Completion of DCP and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Plan, monitor, appraise and review employee performance * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality * College Degree preferred Key Competencies * Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space Read Less
  • Shift Leader  

    - Houston
    Position Title: Shift Leader Reports To: Restaurant Manager Overview... Read More
    Position Title: Shift Leader Reports To: Restaurant Manager Overview Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space Read Less
  • Shift Leader  

    - San Antonio
    Overview Shift Leaders are generally responsible for coaching Dunkin'... Read More
    Overview Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift * Provide great guest serviceand coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change * Guest focused Ability to assist with training * Problem solving . Motivating others Physical Demands/Working Conditions: * Standing on feet . Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset * Working in a small space 2020 pp Plotder LLC. All rights reservert. This template is provided to Dunkin' franchisees to help them desigu huinan resource programs for their employcos. Franchisees are not required to use it and reinaju solely responsible for designing and inplementing their own human resource programs, running their day to day operations, and for complying with all applicable laws, Read Less

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