Accounts Receivable Specialist
Charlotte, NC Office
100% Work On-Site
Basic Function
The Accounts Receivable Specialist is responsible for overseeing and executing the day-to-day operations in compliance with U.S. GAAP, ensuring accurate billing, timely collections, system process integrity, customer service excellence, and adherence to U.S. tax and regulatory requirements. This role requires a strong team player who works closely with the local accounting team and collaborates effectively with overseas Headquarters (HQ) to ensure consistent financial reporting, internal controls, and process alignment.
Key Responsibilities
Accounts Receivable & Accounting (U.S. GAAP)
Manage full-cycle AR including invoicing, cash application, adjustments, credit memos, and write-offsReconcile AR sub-ledger to the General Ledger in accordance with U.S. GAAPSupport month-end, quarter-end, and year-end close in coordination with the accounting teamPartner with Accounting on bad debt analysis and allowance for doubtful accounts
System & Process Management
Process AR transactions in ERP systems (SAP, Oracle, NetSuite, Workday, Microsoft Dynamics, etc.)Responsible to working closely with the accounting team to ensure compliance with SOPs, SOX controls, and internal policiesCoordinate with overseas HQ Finance teams to align AR processes, reporting requirements, and system standardsParticipate in system implementations, UAT testing, and process improvement initiatives with global stakeholdersSupport knowledge sharing and documentation for global AR processes
Customer Service & Collections
Serve as a key point of contact for customer billing inquiries and dispute resolutionWork and collaborate with Sales, Customer Success, and Operations to resolve payment issues efficientlyMaintain strong customer relationships to support timely collections and cash flow
Tax & Regulatory Compliance (U.S.)
Work and coordinate with local Accounting and Tax teams to ensure compliance with U.S. sales and use tax requirementsSupport internal and external audits by providing accurate AR data and documentationEnsure adherence to SOX and regulatory standards, working with both local and HQ teams
Reporting & Analysis
Prepare AR reports including aging, DSO, and collection metricsProvide timely AR updates and explanations to overseas HQ for global reporting and consolidationAssist Accounting and HQ teams with ad-hoc analysis and reporting requests
Education
Bachelor's degree in Accounting, Finance, or related field
Experience
3-5+ years of experience in Accounts Receivable or Finance experience in a U.S. GAAP environment
Experience working with global teams or overseas HQ is strongly preferredIntermediate to advanced Excel skills (e.g., VLOOKUP, pivot tables).Strong analytical, problem-solving, and communication skills.Detail-oriented with a high level of accuracy.Ability to prioritize tasks and meet deadlines in a fast-paced environment
Technical & Behavioral Skills
Strong accounting, reconciliation, and AR best practices/process knowledge, and understanding of accounting principles.
Understanding of U.S. sales tax and multi-state operations
Advanced Excel skillsProficiency in accounting software (e.g., Oracle EBS).
Collaborative team player with experience working across time zones and culturesStrong written and verbal communication skillsAbility to manage deadlines and priorities in a global reporting environment
Key Performance Indicators (KPIs)
Timely and accurate AR close and reportingReduction in overdue receivables and DSOEffective coordination with Accounting and HQ teamsAudit readiness and SOX compliance
Job Competencies
Page Break
Technical knowledge
Analytical Thinking
Communication Skill
Attention to Detail
Communication Skills
Collaboration & Teamwork
Time Management
Technology proficiency
Integrity and Confidentiality
Initiative
Preferred Qualifications:
Experience with ERP systems and automated billing tools.Prior supervisory or mentoring experience.Knowledge of credit risk assessment and collection strategies.
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