• Liberty Healthcare - - Responsibilities: Assist residents with bathing... Read More
    Liberty Healthcare - - Responsibilities: Assist residents with bathing, dressing, personal hygiene, and all activities of daily living; Assist with oral hygiene including denture care; Completes patient care records at end of shift, including accurate I and O; Assists charge nurse with resident needs and treatments as directed; Attend in-service training and other staff meetings as required Read Less
  • Branch Customer Service Representative Customer service talent is in d... Read More
    Branch Customer Service Representative Customer service talent is in demand, and today's candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you'll be the welcoming face of AAAhelping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Location Details: 1740 Flat River Drive Charlotte, NC 28262 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Key Responsibilities: Member Service may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. Time Off accrual based on start date and may include additional PTO based on role and/or state 80% covered by ACG). Professional certification support with 100% reimbursement for eligible programs. Opportunities for career development and advancement. Additional Perks: Complimentary AAA membership with roadside assistance and travel discounts. Adoption assistance program. Job Posting Period: This position is expected to remain posted through 9/10/2026; however, it may close at any time once a qualified candidate pool is identified. Read Less
  • Catering Delivery Driver in Charlotte, NC  

    - Mecklenburg County
    Catering Delivery Driver Meals Now Pay Range: $18$50+ per order Market... Read More
    Catering Delivery Driver Meals Now Pay Range: $18$50+ per order Markets: Charlotte, NC Type: Independent Contractor High-Standard Delivery Partner Focus: Catering Delivery Only (No fast food, groceries, or gig stacking) About Meals Now Meals Now is not a typical gig app. We're a white-glove catering delivery company trusted by top national brands. Our drivers are an extension of our clients' brands clean, professional, and consistent. What You'll Do Pick up large catering orders from premium restaurant partners Deliver and set up food in office buildings, hospitals, schools, and event venues Represent Meals Now and the restaurant with professionalism, punctuality, and courtesy Follow delivery instructions with precision and care Take clean setup photos at drop-off Requirements Reliable car, van, or SUV (No bikes for most markets) Catering bag + cart or willingness to purchase Valid driver's license Read Less
  • Loan Officer - Charlotte  

    - Mecklenburg County
    Job Posting This position is in-office located in Charlotte, NC Griffi... Read More
    Job Posting This position is in-office located in Charlotte, NC Griffin Funding is a consumer direct mortgage company, meaning our Loan Officers work directly with clients who have already expressed interest in financing or refinancing a home. We invest heavily in marketing and technology to deliver high-intent first-party inbound opportunities to our sales team. Rather than building a book of business from scratch, Loan Officers focus on responding quickly, consulting effectively, and converting engaged prospects into closed loans. How We Help You Win Exclusive High-Intent Leads: Immediate access to inbound company-provided first-party Google SEO and PPC leads. We provide the volume so you can focus on the close. On-Site Operational Support: A dedicated, local Charlotte operations team handles your files from submission to closing. More Deals, Less Paperwork: By removing the burden of document chasing, we empower you to spend your time where it matters: advising clients and locking deals. What You'll Do High-Volume Sales: Managing exclusive inbound leads to convert prospective borrowers into funded loans while always using a 5 Star customer service mindset. Customer Advisement: Analyzing and guiding borrowers through complex financial processes and recommending the right mortgage program to meet their goals. Compliance: Taking complete and accurate applications and ensuring all files adhere to federal and state compliance guidelines. Collaboration: Fully supported by our in-house processing and underwriting teams to move loans to closing. Requirements 2+ years of experience originating loans in a fast paced, borrower centric Consumer Direct environment Active National licensure as a Mortgage Loan Originator (MLO). Knowledge of Non-QM (preferred), Conventional, FHA, and VA loan products. Exceptional communication, time management, and relationship-building skills. Culture and Compensation Our Commitment to You: Our team fuels our growth, so we invest into the well-being of you and your family. We provide personalized support and comprehensive benefits including medical, dental, vision, 401(k), an employee wellness program, and paid PTO, to help you live your best life with peace of mind. Compensation: Stability: Compensation is structured as an hourly non-recoverable draw against commission. Earnings: Commission is tiered and paid once it exceeds the hourly draw, offering an unlimited ceiling. Incentives: Eligible for annual bonuses, performance incentives, and a full suite of employment-related benefits. Onboarding Read Less
  • Enterprise Mobility - 7340 Smiths Corner Blvd - Responsibilities: Clea... Read More
    Enterprise Mobility - 7340 Smiths Corner Blvd - Responsibilities: Clean, sanitize, vacuum, and prepare vehicle interior; Wash, clean and dry the vehicle's exterior; Inspect vehicle for safety concerns and report issues; Maintain a clean and orderly work area; Assist customers and transport them as needed Read Less
  • Fire Sprinkler Inspector - NICET II - Charlotte, NC  

    - Mecklenburg County
    Field Technician (Inspector) Since 1987, Eagle Fire Inc. has evolved i... Read More
    Field Technician (Inspector) Since 1987, Eagle Fire Inc. has evolved into a best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of commercial, industrial, government, and mercantile facilities. As we expand across VA, NC, SC, GA, AL, TN, and TX we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety. What We Offer: Company uniforms with dry cleaning options Boot reimbursement every year NICET test reimbursement PTO 10 paid holidays Tuition reimbursement Health insurance Vision insurance Dental insurance Life insurance Long-term disability insurance Short-term disability insurance Direct deposit Weekly pay 401(k) with matching Employee assistance program Flexible spending accounts Relocation assistance Job Description The Field Technician (Inspector) is responsible for testing, repairing, and inspecting fixed fire protection systems and their components to ensure proper functionality and properly documenting any deficiencies. He or she must provide exceptional service to both internal and external customers. Responsibilities Completes all services following manufacturer's instructions, related codes/standards, and Company policies and procedures. Schedules inspections with customers as required. Provides documentation of inspections for Eagle Fire records, customer records, authorities with jurisdiction, and any other entity required Communicates discrepancies, necessary system repairs, and other important issues to Eagle Fire and the customer Completes continuing education necessary to maintain current certifications and/or licenses as required for the position Works safely using good judgment and following all Eagle Fire safety policies and work procedures and uses authority to stop an unsafe act Performs other related duties as required Experience 4+ years of industry experience Read and interpret diagrams, blueprints, and specifications Fire sprinkler service/inspection experience Fire sprinkler manufacturer's certifications NICET certification Able to speak, read, and write English fluently Has practical knowledge of fire protection codes and standards Excellent customer service skills Self-starter with the ability to work alone Valid drivers license and acceptable driving record for last 5 years Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull Able to travel and stay out of town as needed Able to operate and efficiently use measuring instruments and gauges and assorted industry-related devices Able to work in extremely cold and extremely hot temperatures Able to work while exposed to loud sounds and noise levels In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer. Read Less
  • Internal Sales Associate (Charlotte, NC (Hybrid) or Remote) Req Id: 58... Read More
    Internal Sales Associate (Charlotte, NC (Hybrid) or Remote) Req Id: 5816 We hire Internal Sales Associates multiple times a year. Our next anticipated start date is in Fall 2026. Eligible candidates will have graduated September 2026 or earlier. Where you'll work: Our flexible, hybrid work model offers the option to work remotely or in the office. How you'll contribute: As an Internal Sales Associate, you'll be responsible for supporting incoming calls from financial advisors around the nation regarding our annuity and life solutions, that can help clients protect what they have earned and ensure that it lasts. The purpose of each call will be to create a positive advisor experience that will enhance our relationships and further develop sales opportunities for our distribution teams. In this role, you'll get to: * Continuously develop knowledge of Brighthouse Financial Annuity Read Less
  • Operating Room Support Specialist As pioneers of the VNS (Vagus Nerve... Read More
    Operating Room Support Specialist As pioneers of the VNS (Vagus Nerve Stimulation) Therapy system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant. People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood. VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures. This is a part-time opportunity. Our Operating Room Support Specialists help to make a positive impact on the lives of our patients living with epilepsy. Whether you are an experienced nurse, operating room support specialist, or someone looking to be trained to enter the medical field, this is your opportunity! Get the chance to work in the OR collaborating with neurosurgeons, epileptology's, and nurses supporting case coverage for our VNS Therapy System, which is FDA-approved for the treatment of refractory epilepsy. The best person for the job will be able to: Understand the implantation, operating room, and credentialing process Know the local hospitals Be available to work with short notice Our Operating Room Support Specialist becomes a highly trained, subject matter expert responsible for surgical case coverage in the OR during implantation of the Vagus Nerve Stimulator (VNS) Therapy System. You will also be responsible for supporting Operating Room staff in product-related matters intraoperative, including VNS diagnostics, troubleshooting, and programming assistance, so communication is an essential part of this job. The underlying knowledge of the VNS Therapy System is not necessary right away as training on the Vagus Nerve Stimulator will be provided at our Houston corporate office, as well as procedural training as needed. Travel requirements will be limited with the potential for an overnight stay on occasion. The Operating Room Support Specialist position is a field-based position requiring the employee to visit hospital facilities regularly. It will require compliance with hospital credentialing and access requirements (including any necessary immunizations as are required for healthcare employment). Minimum qualifications: BS/BA degree or clinical technical/operating room environment experience Ability to project a positive image Must be computer literate with proficiency in MS Office software Exceptional written and verbal communication skills and nonverbal skills to communicate in the OR Maintain all required necessary immunizations for healthcare employment as described above. Compensation: The target hourly pay is $60/HR. If you want to make a difference in others' lives and make additional income, apply today! Read Less
  • Urgent Hiring: Helpers for In-Home Support - Charlottesville, VA Locat... Read More
    Urgent Hiring: Helpers for In-Home Support - Charlottesville, VA Location: Charlottesville, VA, 22901 Start Date: ASAP Helper Rate: $25 per hour We are seeking a skilled and attentive helper to support a male client recovering from surgery who has a tracheostomy. He is physically small, uses a walker, and enjoys short walks. The family is looking for daily support to complement home health visits. Care Responsibilities Provide tracheostomy care support (including suctioning as needed) Assist with basic wound care and monitoring Support mobility and walking (walker assistance) Perform light housekeeping Help maintain a safe, clean, and organized home environment Offer general support and companionship Schedule Daily care preferred (exact schedule TBD) Home health services currently 2x per week Additional consistent daily support needed Ideal Candidate Experience with tracheostomy care and suctioning REQUIRED Comfortable with post-surgical care and monitoring Patient, attentive, and detail-oriented Able to assist with light mobility support Reliable and consistent This role is best suited for a helper with hands-on medical support experience, who can confidently assist with trach care while also providing day-to-day household and emotional support. Read Less
  • Caregiver Port Charlotte Area  

    - Lee County
    Caregiver Positions Available Locations Served: Fort Myers, Port Charl... Read More
    Caregiver Positions Available Locations Served: Fort Myers, Port Charlotte, and surrounding areas Pay: $15$17/hr | Flexible Schedules | Bi-Weekly Pay | Urgently Hiring We are hiring Caregivers, CNAs, Personal Care Assistants (PCAs), and Home Health Aides (HHAs) for part-time, PRN, days, nights, overnights, and weekend shifts. Whether you're an experienced in-home caregiver or new to senior care, we offer paid training and are willing to train compassionate individuals ready to make a difference. Why Caring Senior Service Caregiving is more than a job, it's a calling. At Caring Senior Service, we believe the work you do matters, and we are committed to making sure every Caregiver feels supported, respected, and valued. Our mission is to help seniors remain healthy, happy, and at home, and we know that it starts with building a strong, dependable team. Here, you're not just another employee, you're part of a culture that truly understands and supports those who choose a career in elder care and senior care. What Makes Us Different There are many caregiver jobs, but not all companies are built the same. We focus on one-on-one care, consistent schedules, and strong communication so you can provide the level of care you're proud of. As a Caregiver on our team, you'll have the support of a responsive office staff, opportunities for growth, and a workplace that values your time and commitment. We believe when caregivers feel appreciated, clients receive better care, and that's what sets us apart. Benefits willing to train the right candidate Compassionate, dependable, and professional attitude Reliable transportation and valid driver's license Ability to pass a background check Authorized to work in the U.S. Bilingual skills are a plus Your Experience With Us We prioritize creating a better day-to-day experience for every Caregiver from clear communication and consistent scheduling to a team that genuinely listens. You'll work in a supportive environment where your effort is recognized, your voice matters, and your role has real impact. Whether you're working days, nights, or weekends, you'll know you're part of something meaningful. Apply Today If you're ready to join a team that values your work and supports your growth, apply now. We are urgently hiring and looking for compassionate professionals who are ready to make a difference as a Caregiver. Read Less
  • Sales Associate (Part-Time) - Northlake Mall, Charlotte, NC  

    - Mecklenburg County
    Join Our Team We are looking for dedicated employees to join our team... Read More
    Join Our Team We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. Position Summary A Part-Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including: product merchandising, product sales, customer relations and store maintenance. The most important aspects of the position are customer service, sales and teamwork. Essential Duties And Responsibilities Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships. Assists with shipments, merchandising, restocking, and pricing. Presents positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward job and company. Complies with all company policies. Embraces service training and product programs. Ensures all visual standards are followed, daily restock is completed and adequate size runs are represented per visual directions. Assists in eliminating both employee and customer theft. Helps maintain a neat and orderly sales environment. Assists with keeping store organized as directed by store management. Performs other duties as may be assigned. Qualifications To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Education And/or Experience Previous work experience in retail or customer service is preferred, but not necessary. High school diploma or equivalent preferred. Skills And Knowledge Requirements: Work requires an excellent command of the English language to effectively communicate with management, customers and other employees. Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting. Individuals should possess problem-solving abilities, analytical abilities, detail orientation, flexibility, communication skills, and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport, and store maintenance. Physical Requirements: Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility. The incumbent must be able to work in a fast-paced environment. Must have reliable transportation General Information: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read Less
  • Compass Healthcare **About Compass Healthcare** Compass Healthcare is... Read More
    Compass Healthcare **About Compass Healthcare** Compass Healthcare is a leading provider of support services to the healthcare industry, unifying the specialized expertise of Crothall Healthcare, Intelas, Morrison Healthcare, Touchpoint Support Services, and Unidine Healthcare. With its collective 100 years of experience, Compass Healthcare is at home in healthcare, partnering with healthcare organizations nationwide to deliver safer, more seamless care through innovative, integrated, and transformational support services. **Job Summary** In this role, you will leverage strong project management, communication, and hospitality skills to support the CEO. You will be responsible for working with cross function teams of professionals who believe in creating innovative solutions to problems. Results-driven professional with expertise in calendar management, schedule coordination, and administrative operations, ensuring seamless day-to-day workflow and executive productivity. Skilled in managing complex, high-volume calendars, prioritizing competing demands, and coordinating meetings across multiple time zones. Adept at optimizing scheduling processes to improve efficiency and minimize conflicts. Experienced in leveraging AI-powered tools and technology to streamline scheduling, automate routine administrative tasks, and enhance decision-making. Demonstrates strong organizational, communication, and problem-solving skills while using digital platforms to improve operational effectiveness and deliver a high level of support. **Key Responsibilities:** + Coordinates executive communications, including calls, emails, and interfacing with clients + Prepares internal and external corporate documents for team members and industry partners + Schedules meetings, appointments, and corporate events + Completes budget reports, expense reports, and travel approvals + Maintains an organized filing system of paper and electronic documents + Upholds a strict level of confidentiality + Develops and sustains a level of professionalism among staff and clientele + Performs other duties as assigned **Qualifications:** + 5-7 years relevant work experience and/or training + Advanced use of Microsoft Office + Self-motivated, adaptable, flexible with a desire to learn and passion to succeed + Demonstrates positive attitude while working effectively and efficiently with high quality assurance + Finds new ways to meet goals, shows conviction in judgement and responds quickly under pressure + Pursues friendly relationships with colleagues, ability to work independently as well as in a team **Apply to Compass Healthcare today!** _Compass Healthcare is a member of Compass Group USA_ Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Associates at Compass Healthcare are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off + Paid Parental Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Compass-Healthcare.pdf) or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Compass-Healthcare.pdf **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.** **Certain positions may require Florida Level 2 background screening. Details:** **https://info.flclearinghouse.com/** **Applications are accepted on an ongoing basis.** **Compass Healthcare maintains a drug-free workplace.** **Req ID:** 1540031 Compass Healthcare TRISHA SOMMERNESS [[req_classification]] Read Less
  • Keyholder - Barracks RoadCharlottesville, VA  

    - Albemarle County
    Keyholder - Barracks Road Warby Parker is on the lookout for a self-mo... Read More
    Keyholder - Barracks Road Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading! What you'll do: Communicate Warby Parker's values and brand philosophy to customers Promote an efficient, inclusive, and service-minded retail environment Demonstrate exceptional product knowledge and offer thoughtful, honest style advice Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience An upbeat, flexible team player who leads by example Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present Open and close the store Help foster an inclusive culture by treating customers and colleagues with respect Who you are: Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service Cool under pressure and able to adapt quickly A go-getter with an entrepreneurial spirit Curious and eager to learn A team player who is passionate about helping customers and teammates alike An innovative, proactive problem-solver Proud of your work and self-motivated to be a top performer Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD Read Less
  • Jared Jewelers Job Opportunity At Jared, we empower every one of our j... Read More
    Jared Jewelers Job Opportunity At Jared, we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified". There are brilliant career paths awaiting you rewarding opportunities to impact the lives of others and inspire love. Join us! Jared Jewelers is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love! Your role at Jared Jewelers: As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will: Engage customers in conversation to understand their needs and desires Ability to present merchandise and share detailed information regarding features and benefits of products Provide information regarding extended service plans and financing options Meet individual and team sales goals We think you'd be great for this role if you have: A desire to help our customers celebrate the special moments in their lives Strong customer service, sales, retail and/or jewelry experience Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays A positive, customer -focused approach in delivering an exceptional customer experience Strong communication and relational skills We put our People First by offering the following benefits: Base pay plus commission on sales Medical, dental, vision and prescription insurance (full-time team members) 401(k) Paid Time Off (full-time and part-time team members) Paid holidays (full-time team members) Tuition reimbursement, including DCA courses based on position Training Associate Training System, Management Training System, District Manager in Training, career development and more Merchandise discounts Incentive trips and contests Jared Jewelers is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy. Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration. Read Less
  • Merchant Services Representative - Charlotte, NC Market Provides imple... Read More
    Merchant Services Representative - Charlotte, NC Market Provides implementation and training support to new and existing merchants. Escalation point for customer service. Merchant Customer Service Maintain an in-depth understanding of the software and equipment members are using. Assist merchants with the implementation of third-party software. Educates customers on product functionality and value to increase the level of satisfaction and success members experience. Act as the point of escalation for customer service inquiries. Work with the members to solve complex onboarding and integration issues. Ensure that obstacles during the onboarding process are handled, either directly or by bringing to the attention of management. Stay abreast of product and systems developments. Researching, troubleshooting, and resolving issues for our members POS systems. Act as an advocate for our customers, report and act on observed areas for improvement in our product or processes. Maintain and control equipment inventory. Provide support to new and existing members including transaction and batch questions, settlement and ACH questions, statement reviews, troubleshooting merchant equipment, account balancing, dispute process, and general PCI questions. Provide merchant documentation to processor including research requests, cost analysis and bid requests, equipment orders, coding requests, and account maintenance forms. Download and reprogram merchant terminals and provide on-site installation and training. Assist members and provide general guidance on the use and functionality of equipment, systems and third-party software sold through processor relationship. Resolve POS gateway and software inquiries. Assist members with enrollment on client portal(s), reset passwords, and answer general questions on functionality of the portals. Provide clear, prompt, detailed, empathetic, friendly, professional, personalized, and customer-oriented support always. Promptly answer and return calls providing information about products and services while obtaining details about questions and issues to provide assistance and follow up until resolution. Monitor the Merchant Support emails inbox and respond accordingly and promptly. Handle member inquiries and complaints with tact and professionalism. Track tickets and member interactions; recording details of inquiries, issues, complaints, and comments, as well as actions taken. Assist with resolving complex member inquiries, issues, and/or complaints in a timely manner striving for total member satisfaction. Adapt easily to change, working in an environment requiring flexibility to meet unexpected demands. Be self-managed to complete the task at hand and proactively pursue other work as tasks are completed. Keep Manager appraised of situations requiring their attention and escalate unresolved member issues to as necessary. Work as part of a highly motivated service and support team welcoming feedback while contributing to building team spirit. Serve as quality assurance checkpoint, alerting appropriate parties of any issues or suspected issues. Partner with Sales teams to provide product input for POS solutions. Administrative Responsibilities Enter merchant account data and changes on Bank system. Maintain and create merchant reporting as requested. Gather and analyze merchant data. Additional responsibilities as requested. Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA). Minimum Required Skills results-driven, data-gathering problem solver. Driven to dig into the details of an issue or process to solve member problems. Proactive and takes ownership of tasks and issues and follows through to resolution. Conduct extensive research and follow-up on concerns raised by customers. Strong organizational skills. Advanced computer skills (Excel (formulas Read Less
  • Drivers Wanted Cdl
    Drivers Wanted Cdl Read Less
  • Sales Associate (Full-Time) - Shops at Westerly, Charlotte, NC  

    - Mecklenburg County
    Join Our Team We are looking for dedicated employees to join our team... Read More
    Join Our Team We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. Position Summary: The Full-Time Associate is responsible for assisting the store management team with daily store operational functions which include providing excellent customer service, driving sales, merchandising, and handling other responsibilities as assigned by management. All related activities are expected to be performed in a professional, courteous, reliable, and results-oriented manner. Essential Duties And Responsibilities: Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner. Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs. Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships. Assists with shipments, merchandising, restocking, and pricing. Maintains and presents a positive, enthusiastic attitude toward job and company. Complies with and enforces all company policies. Embraces service training and product programs. Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan. Monitors and controls all aspects of operational compliance, safety and business standards. Supports the training of all employees in suggested selling and merchandising techniques. Actively seeks to minimize shrinkage of inventory by protecting the store against shoplifting and internal theft. Follows loss prevention policies and security procedures. Enforces and follows proper point of sale procedures. Balances all money taken in during assignment and works with store management to investigate discrepancies. Keeps management informed of important developments, potential problems and related information necessary for effective management. Helps maintain a neat and orderly sales environment. Performs other duties as may be assigned. A standard work week consists of a minimum of 35 hours up to a maximum of 40 hours. Qualifications: To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Previous work experience in retail or customer service is preferred, but not necessary. High school diploma or equivalent preferred. Skills And Knowledge Requirements: Work requires an excellent command of the English language to effectively communicate with management, customers and other employees. Demonstrated leadership and the ability to work under minimum supervision. Must be able to take charge of the store when necessary. Open availability and flexibility to meet customer demand and the needs of the business. Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting. Has a proven track record in building and working as part of a team, demonstrated ability to handle responsibility, and an understanding of the needs of the street lifestyle customer. Willing to work in multiple stores in the assigned district. Physical Requirements: Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility. The incumbent must be able to work in a fast-paced environment. Must have reliable transportation General Information: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read Less
  • Associate Banker At Chase, we are passionate about creating memorable... Read More
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    - Eaton County
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