Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

Read Less

Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

Read Less

Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

Read Less

Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

Read Less

Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

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Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

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Job DescriptionJob Description

Enterprise Application Lead (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the missioncritical problems of our customers.

Brown Technologies is currently seeking an Enterprise Application Lead with deep expertise in IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This SME-level

role provides leadership, architectural oversight, and end-to-end execution support for TRIRIGA and MREF environments during the migration of NASA’s MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure’s (OSI) MREF module within Maximo Application Suite (MAS). The ideal candidate will ensure system continuity throughout the transition, uphold data

integrity standards, drive enterprise configuration governance, and support long-term sustainability of the MREF environment.

DESCRIPTION:

The Enterprise Application Lead provides project management oversight, architectural guidance, and technical strategy for MREF initiatives, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards. This role involves leading the migration from TRIRIGA to MREF, managing dual-environment sustainment, overseeing data integrity and validation, and coordinating with cross-functional teams to ensure operational readiness and long-term system sustainability.

RESPONSIBILITIES:

• Provide project management oversight, including planning, risk identification, stakeholder coordination, and execution strategy for all MREF initiatives.

• Ensure ongoing operational sustainment and oversight of the existing HQ and MSFC TRIRIGA environments throughout the migration lifecycle until MREF acceptance within OSI MAS.

• Manage and direct the dual-environment strategy to maintain continuity of operations during transition.

• Provide architectural oversight and technical strategy for MREF, ensuring alignment with Agency IT governance, cybersecurity requirements, and enterprise architecture standards.

• Lead planning, coordination, and oversight of migration activities from the MSFC and HQ TRIRIGA environments into the OSI MREF environment.

• Oversee TRIRIGA license-to-MREF AppPoint conversion strategy to ensure entitlement alignment and compliance.

• Ensure data accuracy, completeness, and integrity through comprehensive validation planning and technical oversight.

• Ensure full TRIRIGA data backups ahead of major upgrades or migration milestones.

• Establish migration cutover strategies, rollback procedures, and risk mitigation plans to reduce downtime and operational disruption.

• Validate all post-migration system configurations, integrations, workflows, and security controls to confirm operational readiness.

• Review and validate backend architecture alignment for compatibility with Maximo Application Suite (MAS)/MREF performance, security, hardware, software, and integration requirements.

• Provide enterprise configuration governance and change control oversight across all environments.

• Identify opportunities to standardize processes, improve operational efficiency, and modernize business workflows.

• Validate standard and custom reports for accuracy and completeness; identify postmigration reporting modernization opportunities.

• Coordinate upgrades, configuration changes, development activities, and migration tasks with Agency stakeholders, leadership, and cross-functional teams.

• Develop, maintain, and execute MREF application test plans and lead post-migration, enhancement, and upgrade verification testing.

• Collaborate with OSI Program Managers, OCIO partners, and cross-agency stakeholders to ensure integration and compliance alignment.

• Provide technical review and approval of enhancements, reporting updates, and system modifications.

• Collaborate with TRIRIGA system and database administrators to develop and execute the decommissioning plan for MSFC and HQ TRIRIGA environments.

• Ensure all required historical data is archived, exported, or retained in accessible formats before decommissioning.

• Ensure removal of user accounts, service accounts, privileged credentials, and system access associated with legacy TRIRIGA environments in alignment with cybersecurity requirements.

QUALIFICATIONS:

Required:

• U.S. Citizen with the ability to obtain/maintain a Public Trust clearance

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field

• Minimum of 12 years of experience in enterprise application management, including TRIRIGA, MREF, or Maximo/Maximo Application Suite (MAS)

• Demonstrated experience leading TRIRIGA-to-MAS/MREF migrations, including dualenvironment sustainment, cutover planning, and rollback strategy development

• Strong expertise in enterprise application architecture, cybersecurity alignment, integration frameworks, and system performance considerations

• Experience ensuring data integrity, accuracy, reporting quality, and compliance requirements across large-scale system migrations

• Proficiency with SQL, enterprise reporting tools, data validation methods, and backup/restore practices

• Excellent problem-solving and analytical capabilities, with proven ability to interpret complex system configurations and data structures

• Strong written and verbal communication skills; ability to coordinate with crossorganizational leadership, IT teams, vendors, and federal program stakeholders

• Demonstrated ability to provide training, guidance, and governance support across enterprise environments

Preferred:

• Experience with IBM MAS containerized deployments (Kubernetes/OpenShift)

• Experience with predictive maintenance or advanced facilities management capabilities

• Familiarity with federal cybersecurity requirements (NIST/FISMA) and Agency-level ITgovernance

• Experience with enterprise reporting tools (Cognos, BIRT, Power BI)

• Experience supporting large-scale federal facilities, real estate, or asset management programs

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support worklife balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following:

• Competitive Wages

• Medical, Rx, Dental & Vision Insurance

• Medical plan with Health Savings Account eligibility

• Company-funded Life, Short-Term & Long-Term Disability Insurance

• Personal Time Off and Paid Holidays

• 401(k) Retirement Plan

• Flexible Spending Accounts

• Tuition Reimbursement

*Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.

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Job DescriptionJob Description

 

PC maintenance and repair

Data recovery

Answer end user support calls

Troubleshoot a wide variety of problems efficiently and logically

Diagnose, repair, upgrade, configure and install hardware and software

Idea individual must be able to travel to clients, have good customer service and be able to multitask. 

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Job DescriptionJob DescriptionFinal compensation will be based on a combination of:· Relevant work experience· Education· Project size · Project location· Required working hours· Candidate subject matter expertise and/or specialty · Ability to be approved by agencies/owners as required· *Final salary determination is negotiable*

Recently ranked as a best U.S. construction workplace by Fortune Magazine, MLJ Contracting is driven by passion and built on trust. When you work at MLJ, you work for a company that values your well-being, your talent, and your career aspirations. If you are looking for a fulfilling career, come join our family and turn big ideas into even bigger realities.

As a premier general contractor in the heavy construction market, MLJ Contracting successfully performs major public works projects for client agencies. Proud of our quality workmanship and engaging projects, we always maintain the highest standards of safety and professionalism. Want to build a career that stands the test of time? Join MLJ and lay the foundation for a better future.

MLJ Contracting is seeking an Assistant Project Manager to support the Rehabilitation of the Northbound Gold Star Bridge in New London, Connecticut. This high-profile infrastructure project involves complex steel reinforcement and repairs, deck replacement, and additional structural improvements to one of the region's most critical transportation corridors.

The Assistant Project Manager supports the project management team by keeping the project on schedule and within budget. The ideal candidate should be willing to grow and learn and do what it takes to support the Project Manager and the project team, have the passion to take on more responsibility over time, exemplify the values of MLJ and show a strength for managing time effectively.

IV. EDUCATION/CERTIFICATIONS

Degree in Construction Management, Engineering, Business or other related field (or equivalent years' experience).

III. KEY RESPONSIBILITIES

Assist the project manager in project planning, project scheduling, cost monitoring, and cost controlNegotiate/procure subcontractors/suppliersEffectively draft memos, reports and documents.Write letters to subcontractors and vendors.Communicate project requirements to subcontractors and vendors.Understand and update the CPM schedule by interacting with the MLJ project team and scheduler.Assist in the preparation and negotiation of change orders.Review amplified drawings for changes and clarifications.Meet with members of the Owner's team to administer day-to-day activities such as planning access and preparing work plans and safe work plans.Perform any other duties as required.

IV. QUALIFICATIONS OF THE POSITION

Heavy Civil Bridge/Site experience preferredCTDOT and other public agency experience highly preferred8+ years of prior civil construction experiencePossess solid analytical skills.Effective time management skills.Willingness to grow and learn in a fast-paced environment.Strong verbal and written communication skills.Ability to take on more responsibility over a period of time.Salary Range:$130,000—$175,000 USDCompany DescriptionIovino Enterprises is the parent company to four New York City based construction companies that share a common commitment to excellence, innovation, and exceptional results. Unlock your potential and seize the opportunity to be at the forefront of a construction empire.

As a product of 35 years in the construction business, we have harnessed expertise in cutting-edge technology, human capital management, finance, and legal/compliance, all while fostering an environment where each company retains its distinct personality and style. This “family of companies” culture is rooted in a common vision and set of values: respect, development for all employees regardless of position, and a commitment to give back to our communities.Company DescriptionIovino Enterprises is the parent company to four New York City based construction companies that share a common commitment to excellence, innovation, and exceptional results. Unlock your potential and seize the opportunity to be at the forefront of a construction empire.\r\n\r\nAs a product of 35 years in the construction business, we have harnessed expertise in cutting-edge technology, human capital management, finance, and legal/compliance, all while fostering an environment where each company retains its distinct personality and style. This “family of companies” culture is rooted in a common vision and set of values: respect, development for all employees regardless of position, and a commitment to give back to our communities. Read Less

Job DescriptionJob Description

Large Utility Construction Organization

Join The Spear Group in a high-impact, contract-to-hire leadership role supporting a major utility client.

Large Utility Construction Organization

Join The Spear Group in a high-impact, contract-to-hire opportunity supporting a major utility client.

This is a hands-on Assistant Project Management role offering strong growth potential, exposure to large-scale utility projects, and direct collaboration with experienced project and field leadership teams. The ideal candidate is organized, eager to learn, and interested in developing a long-term career in utility construction and project management.

Responsibilities:

• Support the execution of transmission and substation projects from planning through closeout
• Assist with project tracking, scheduling, budgeting, reporting, and documentation
• Coordinate with operations, field leadership, subcontractors, vendors, and utility stakeholders
• Help support proposals, pricing efforts, and project financial tracking
• Build strong working relationships with project teams and subcontractor partners
• Participate in project meetings, status updates, and field coordination activities
• Contribute to process improvement and project execution standards
• Support successful project delivery and positive community impact

Preferred Qualifications:

• 0–3 years of experience in construction, utility, infrastructure, or project coordination environments
• Exposure to subcontractors or vendors supporting utility or construction projects is a plus
• Familiarity with foundation/concrete, matting/access, or civil construction scopes preferred but not required
• Strong organizational skills and attention to detail
• Basic financial, estimating, or project tracking experience preferred
• Strong interpersonal and communication skills
• Motivated to learn and grow within a fast-paced utility construction environment

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Job DescriptionJob Description

Large Utility Construction Organization

Join The Spear Group in a high-impact, contract-to-hire leadership role supporting a major utility client.

Large Utility Construction Organization

Join The Spear Group in a high-impact, contract-to-hire opportunity supporting a major utility client.

This is a hands-on Assistant Project Management role offering strong growth potential, exposure to large-scale utility projects, and direct collaboration with experienced project and field leadership teams. The ideal candidate is organized, eager to learn, and interested in developing a long-term career in utility construction and project management.

Responsibilities:

• Support the execution of transmission and substation projects from planning through closeout
• Assist with project tracking, scheduling, budgeting, reporting, and documentation
• Coordinate with operations, field leadership, subcontractors, vendors, and utility stakeholders
• Help support proposals, pricing efforts, and project financial tracking
• Build strong working relationships with project teams and subcontractor partners
• Participate in project meetings, status updates, and field coordination activities
• Contribute to process improvement and project execution standards
• Support successful project delivery and positive community impact

Preferred Qualifications:

• 0–3 years of experience in construction, utility, infrastructure, or project coordination environments
• Exposure to subcontractors or vendors supporting utility or construction projects is a plus
• Familiarity with foundation/concrete, matting/access, or civil construction scopes preferred but not required
• Strong organizational skills and attention to detail
• Basic financial, estimating, or project tracking experience preferred
• Strong interpersonal and communication skills
• Motivated to learn and grow within a fast-paced utility construction environment

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Job DescriptionJob Description$130,000 - $150,000 + VIP Bonus

$130,000 - $150,000 / year + Bonus

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

JOB DESCRIPTION

As a Principal Software Engineer, you will shape and improve the experience of key Vertafore customers. You will work cross-functionally across Vertafore, including Customer Support, Account Management, Product Management and Product Development to help guide customers and also contribute to the future growth of your team.

You will work with a fast-paced, skilled team of business analysts, conversion engineers, developers and quality assurance engineers across multiple high-profile projects with development responsibility of assigned projects. Much of your success in this role will be dependent upon timely, clear, concise and effective verbal and written communication along with the development of solutions that fully meet customer expectations with no/minimal defects or rework.

Although not a primary duty compared to developing and supporting code, a software engineer at Vertafore also works directly with customers as part of a cross-functional team, which means you need to be a proactive self-starter, able to multi-task in a fast-paced environment and be service-focused to help nurture the customer experience. Additionally, you're a mentor and consultant, as well as a customer champion within Vertafore.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

Innovates and crafts clean code

Helps lead and mitigates the impact of technical decisions across the entire product

Coordinates with Experience Design and software development teams across the department in designing and implementing pragmatic and best-fit solutions

Takes ownership of vision and development of technologies, infrastructure, and common components across our tech stack.

Mentors other developers and teams

Fosters and develops a community of practice across the entire development organization

Evaluates and recommends tools, technologies and processes ensuring highest quality product platform

Provides support for existing products and developing new products

Contributes to defining and enforcing procedures, standards, and methodologies related to software development

Troubleshoot code problems quickly and efficiently.

Interacts with customers to gather insights and translate technical concepts

Is as a role model and mentors other team members technically and culturally

Lead, join in, and shepherd teams through implementation goals including fostering best practices in creation of code

Other duties as assigned

Knowledge, Skills and Abilities:

Advanced communication and interpersonal skills, able to diffuse tension and drive productive conversation, internally and externally.

Strategic problem solver, analytical, with critical thinking skills

An innate curiosity about how things work; Proactively acquires new skills and learns new tools and technologies to troubleshoot complex issues.

Able to define, communicate and ensure adherence to quality/technical team standards

Comfortable and effective at making decisions across the product that help long-term maintainability, reuse, and security. and performance

Must be able to work with global, distributed teams

In-tune with high performance and high availability design/programming

Highly proficient with multiple database technologies

Strong in both design and implementation at an enterprise level

Must be able to work with and help non-development departments communicate with development depart

Communicate clearly to explain and defend design decisions

Mentor, lead, and direct multiple teams in implementation best practices

lead collaboration with the business, designing pragmatic solutions

Qualifications:

Minimum 10 years of professional experience with Java/.NET and common frameworks.

Experience working in an Agile environment required

Degree in computer science, engineering or related field required

5+ years of experience in security best practices for software and data platforms required

5+ years of experience with Restful APIs required

5+ years of experience with design, architecture, and implementation at an enterprise level required

Experience with Angular or similar technology required

5+ years of experience with database technologies (e.g., Oracle, SQLServer, PostgreSQL, Cassandra, etc.)

Have experience working in an Agile environment

Have experience with .NET

Have degree in Computer Science or similar valuable experience

Additional Requirements and Details:

Travel required up to 10% of the time.

WFH Flexible

Occasional lifting and/or moving up to 10 pounds.

Frequent repetitive hand and arm movements required to operate a computer.

Specific vision abilities required by this job include close vision (working on a computer, etc.).

Frequent sitting and/or standing.

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

· Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

· Win Together: We work together as one team, showing empathy and respect along the way.

· Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

· Say It, Do It: We honor every one of our commitments because integrity is important to us.

· Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

· We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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Job DescriptionJob Description

We are seeking a skilled Electronic Repair Technician to join our dynamic team. This role involves repairing a wide range of electronic devices, including computers, phones, tablets, game consoles, and custom gaming PCs. The ideal candidate will have a passion for technology, an ability for troubleshooting, and the ability to deliver exceptional customer service.

 

Job Qualifications

Outstanding customer service skills.Prior experience in computer and mobile device repair is preferred.Excellent technical, problem-solving, and analytical skills.Exceptional organizational skills.Strong written and oral communication skills.Ability to work well in a team environment.Flexibility to work hours that may include weekends and holidays.

 

Key Responsibilities

Perform quick and efficient repairs on a variety of electronic devices while upholding the high-quality standards of Computer Cave.Troubleshoot and diagnose issues with computers and mobile devices.Maintain an organized and efficient workspace.Interact with customers to provide updates and explanations regarding repairs.Collaborate with the team to ensure a seamless service experience.

 

Why Join Computer Cave

Be a part of a growing and reputable company in the heart of Central Virginia.Work with a team of passionate and skilled professionals.Engage in a variety of challenging and rewarding repair projects.Opportunities for professional growth and development.

Computer Cave is more than just a repair shop; it's a community of tech enthusiasts dedicated to bringing the best in electronic repair services. If you have a passion for technology and a commitment to excellent service, we'd love to hear from you.

 

Company DescriptionOur expertise shines in Apple device repairs, adeptly fixing iPhones, iPads, and MacBooks. We're also proficient in servicing Samsung and other Android devices, ensuring quality solutions for a variety of smartphones. Beyond these, our skilled team excels in repairing laptops, gaming PCs, tablets, and popular gaming consoles. With our Apple-certified professionals, you can expect top-tier efficiency in every repair. Explore our collection of new and refurbished computers, phones, and tablets. At Computer Cave, we're dedicated to providing reliable, swift repairs and a wide range of tech products.Company DescriptionOur expertise shines in Apple device repairs, adeptly fixing iPhones, iPads, and MacBooks. We're also proficient in servicing Samsung and other Android devices, ensuring quality solutions for a variety of smartphones. Beyond these, our skilled team excels in repairing laptops, gaming PCs, tablets, and popular gaming consoles. With our Apple-certified professionals, you can expect top-tier efficiency in every repair. Explore our collection of new and refurbished computers, phones, and tablets. At Computer Cave, we're dedicated to providing reliable, swift repairs and a wide range of tech products. Read Less

Job DescriptionJob Description

About the Company: We are a local locksmith company hiring for our new department which will entail our BRAND NEW online store supplying wholesale locksmith and security supplies throughout the U.S.

Job Description: We are seeking a skilled and experienced Shopify Ecommerce Specialist to join our team. As a Shopify Ecommerce Specialist, you will be responsible for managing and optimizing our Shopify online store. You will work closely with the marketing and design teams to enhance the user experience, increase conversion rates, and drive online sales. This role requires an understanding of Shopify's features and capabilities, as well as knowledge of ecommerce best practices.

Responsibilities:

Manage the day-to-day operations of our Shopify online store, including product listing, inventory management, order processing, and fulfillment.Collaborate with our marketing team to develop and implement effective promotional campaigns, product launches, and sales initiatives.Continuously analyze and optimize the user experience on the website, identifying areas for improvement and implementing changes to drive conversion rates and increase sales.Monitor website performance, track key metrics, and generate reports to assess the effectiveness of marketing efforts and overall website performance.Stay up-to-date with the latest ecommerce trends, technologies, and best practices, and recommend innovative solutions to enhance the online shopping experience.Provide support and assistance to customers regarding order inquiries, shipping, and returns, ensuring a high level of customer satisfaction.Work closely with the design team to create visually appealing and user-friendly web pages and product listings that align with our brand guidelines.Maintain inventory accuracy (replenishment management and organization).Handle all points of sale from initial transaction to delivery.

Requirements:

Proven experience working with Shopify or managing ecommerce websites.Strong attention to detail and organizational skills, with the ability to manage multiple projects simultaneously.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Self-motivated and proactive, with a passion for staying updated on the latest ecommerce trends and technologies.Experience with graphic design and Photoshop is a plus.

 

We thank all applicants for their interest, but only those selected for an interview will be contacted.

 

 

 

 

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Job DescriptionJob Description

A large client of ours is seeking an experienced Software Developer II to join their dynamic team.

• Experience developing software with Java, C++, or Python
• Experience developing software with Agile scaled principles
• Experience with Object Oriented design/development including the employment of Design Patterns
to facilitate the utilization of software insulation techniques and plugins
• Experience working with Linux and UNIX environments
• Strong skills with Integrated Development Environments (IDE) such as Eclipse
• Familiar with UML syntax and its use
• Familiar with driver-based and automated test environments

High proficiency in C++ or equivalent object-oriented computing language, Matlab, and, scripting languages.
• Demonstrated experience in two or more of the following areas: systems engineering, software and system analysis, requirements development, verification and validation, trade studies, modeling and simulation, or integration and test

Solid State Radar Experience/Radar experience
• Strong mathematics background in linear algebra, statistical analysis and signal
processing.
• Functional knowledge of Radar systems, subsystems and designs with familiarity of design tools
for radar
• Radar systems development experience including algorithms, software, data analysis, and modeling
• Creating SysML model based systems engineering artifacts in Cameo or similar tool
• 2-4 years' experience in software development, maintenance, or support in an Open/Layered Architecture Environment, Operating Environments; Model-based tools; Information Assurance; Tools Development; Safety Analysis; Real-Time System Data Analysis; Problem Analysis; System Integration

Company DescriptionMarathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.Company DescriptionMarathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support. Read Less

Job DescriptionJob Description

Role Summary
We are looking for an Embedded Software Engineer to develop firmware for an IoT device .

Responsibilities

· Develop and maintain firmware using Embedded C/C++

· Implement BLE, Wi-Fi, and Cellular connectivity

· Integrate secure HTTPS and MQTT device-to-server communication

· Debug, optimize performance, and manage power consumption

· Collaborate with hardware and backend teams

Requirements

· Strong experience in embedded C/C++

· Hands-on experience building IoT devices

· Knowledge of BLE, TCP/IP, HTTPS, and MQTT

· Experience with cellular and Wi-Fi communication modules

· Proficiency in low-level debugging and hardware interfaces

· RTOS and OTA update experience

· Understanding of PCB and hardware design

The ideal candidate should be:

Motivated and self learnerStrong interpersonal skillsStrong communication skills both written and oralAdept with the use of technology such as email, audio/video conferencing, Microsoft office (word, Excel, Powerpoint), web searches etc.Ability to problem solve, ask probing questions, and troubleshootPeople focusDetail orientedTeam playerA college degree is requiredOne- two years work experience is a plusWork authorization in USCompany DescriptionCarematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe. We develop devices with communication technologies embedded.Company DescriptionCarematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe. We develop devices with communication technologies embedded. Read Less

Job DescriptionJob Description

Come grow with us! Founded in 1997, Charleston ENT & Allergy has rapidly grown into the state’s largest private ear, nose, throat, and allergy practice. From our award-winning physicians and audiologists to our caring support staff and administrators, Charleston ENT & Allergy owes its success to the talents and energies of our most valuable resource — our people.

If you do not see the position you are looking for posted on our website, we encourage you to submit your resume using the General Application. When a new position becomes available, this is our first resource in finding top talent.

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Job DescriptionJob Description

Required: Top Secret Clearance with Fullscope Polygraph

Software Engineer (Backend Application Engineer)

Overview:
This effort requires a candidate research and recommend technology to improve the current systems in support of organization's strategic vision. The candidate will be responsible for translating business requirements into specific systems, applications, data, or process designs for very large complex IT solutions and integrating architecture. The candidate will design, develop, and analyze overall architecture. The candidate will be expected to determine integrated hardware, software and data architecture solutions that meet performance, scalability, reliability, and security needs. The candidate will also lead on architectural governance and decisions related to Product, Technology, and system tradeoffs as part of a cross functional architecture decision group and provide direction for design activities.

Responsibilities:

Collaborate with cross functional teams to bring innovative solutions to the federal customer's software.Gather and document requirements from systems engineers and developers on set up of multiple development and testing environments.Work closely with development team and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.Conduct development and testing of Java based applications as needed.Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs.Develop the following documentation according to standard templates, using natural language.Use Cases, GUI, Screen and Interface designs.

Required Qualifications:

Eight (8) years of experience, or five (5) years of experience and a Bachelor's degree, or three years of experience and a Master's Degree.Five years of Object Oriented Programming experienceThree years of database experience (i.e. Oracle, MySQL, etc.)Three years of experience with Python or Perl programming languages.Three years of experience integrating web services using APIs (i.e. JSON, RESTful, Django, Python, MongoDB)Strong understanding of standing up development environments. Basic coding skills.

Required Education:

A Bachelor's degree in a technical discipline from an accredited college or university.In lieu of a technical degree, candidates must have a high school diploma or GED and a minimum of (8) years of relevant experience.Company Descriptionwww.ashael.com
Ashael Tek Solutions LLC is a woman-owned small business that provides trusted and reliable technical services to the Department of Defense (DoD) and the Intelligence Community (IC). Our goal is to enrich customer user experiences and mission related operations through the conversion of optimized business processes into realistic technical requirements, enabling the delivery of valued IT solutions.Company Descriptionwww.ashael.com\r\nAshael Tek Solutions LLC is a woman-owned small business that provides trusted and reliable technical services to the Department of Defense (DoD) and the Intelligence Community (IC). Our goal is to enrich customer user experiences and mission related operations through the conversion of optimized business processes into realistic technical requirements, enabling the delivery of valued IT solutions. Read Less

Job DescriptionJob Description

Required: Top Secret Clearance with Fullscope Polygraph

Software Engineer (Frontend Web Applications Developer)

Front End Applications Developer will develop, enhance, and maintain enterprise / departmental IT systems. This position requires expertise in developing the front end of web applications in a team environment where customer focus, cooperation, and communication are the norm. Must have excellent reverse engineering skills, work independently, and interact well with others.

Responsibilities:

Work with team members as well as independently to develop, test, deploy, and sustain various web applications utilizing Angular (or similar JavaScript framework)Interact with REST endpoints to perform CRUD operations, format and output received data into UI components (tables, charts, graphs, dialogs, etc.)Conduct program design, coding, testing, debugging, and documentationDevelop front end layout of websites and applications according to wireframes and/or mockups

Qualifications:

Minimum 8 years' experience with Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional experience may be substituted for a Bachelor's degreeExperience with web development using two or more of the following languages: Angular, React, Vue.js, Bootstrap, Node.jsStrong experience with JavaScript, Typescript, HTML and CSSFamiliarity using an IDE to code (i.e Visual Studio Code)Experience with interacting in a Linux environmentStrong ability to work well with others as well as independentlyStrong ability to work well in a constantly evolving work environmentFamiliarity with Source code management and integration (GitHub, GitLab)Familiar working in an Agile environmentCompany Descriptionwww.ashael.com
Ashael Tek Solutions LLC is a woman-owned small business that provides trusted and reliable technical services to the Department of Defense (DoD) and the Intelligence Community (IC). Our goal is to enrich customer user experiences and mission related operations through the conversion of optimized business processes into realistic technical requirements, enabling the delivery of valued IT solutions.Company Descriptionwww.ashael.com\r\nAshael Tek Solutions LLC is a woman-owned small business that provides trusted and reliable technical services to the Department of Defense (DoD) and the Intelligence Community (IC). Our goal is to enrich customer user experiences and mission related operations through the conversion of optimized business processes into realistic technical requirements, enabling the delivery of valued IT solutions. Read Less

Job DescriptionJob Description

Roles and Responsibilities – Applications Engineer

 

Position Overview:

An Applications Engineer is crucial in bridging the gap between product management and customer

satisfaction. This role involves working closely with both internal teams and external customers to

understand application requirements, provide technical support, and ensure that the company's

products meet customer needs. Applications Engineers are responsible for delivering technical

expertise and solutions that enable the successful implementation and utilization of the company's

products.

Success in this role also depends on following our core values. These core values are the

foundation of our culture and guide our actions, decisions, and interactions. They encompass principles

such as integrity, collaboration, and customer focus, essential for fostering a positive and productive

work environment.

 

Responsibilities:

Customer Support:

 Provide technical support to both external customers and internal teams, addressing inquiries,

troubleshooting issues, and resolving technical challenges related to the company's products and

applications.

 Collaborate with customers and internal stakeholders to understand their specific requirements

and offer tailored solutions to meet their needs.

 Maintain strong customer relationships, including internal customers, by ensuring timely and

effective communication. Keep internal teams informed as developments occur rather than later

stages to enhance collaboration and problem-solving efficiency.

 Idea

Product Knowledge:

 Develop and maintain an in-depth understanding of the company's products, including their

features, capabilities, and applications.

 Stay updated on product updates, enhancements, and new releases to provide accurate and

relevant information to customers.

Application Testing and Validation:

 Conduct testing and validation of the company's products in various real-world applications to

ensure their performance and reliability.

 Analyze test results and provide feedback to the product development team for continuous

improvement.

RMA Processing:

 Receive and review customer requests for product returns, verifying eligibility and compliance

with company policies.

 Coordinate the RMA process, including issuing RMA numbers, preparing return labels, and tracking

returned products promptly.

 Work closely with customers and internal teams to resolve issues and address return-related

inquiries promptly.

Quality Control:

 Inspect returned products to determine their condition and compliance with return policies.

 Collaborate with product managers to assess product defects and ensure that returned items meet

quality standards.

 Communicate findings to relevant departments for further action, such as product improvements

or customer notifications.

Reporting and Documentation:

 Generate reports on return trends, reasons for returns, and product defects to provide insights for

product improvement and customer satisfaction enhancement.

 Maintain detailed documentation of the RMA process, including records of returned products and

communications with customers and suppliers.

 Utilize MS tools such as Teams to communicate the RMA Process status and store documentation.

Technical Documentation:

 Create and maintain technical documentation, including application notes, user guides, white

papers and troubleshooting guides, to assist customers in using the products effectively.

 Prepare reports and documentation for internal use to share insights and findings from customer

interactions.

Collaboration:

 Collaborate closely with cross-functional teams, including sales, marketing, and product

development, to align customer requirements with product development efforts.

 Act as a technical liaison between customers and internal teams, ensuring clear communication

and coordination.

Training and Education:

 Conduct training sessions, webinars, boot camps and workshops for customers to educate them

on using the company's products and their applications properly.

 Provide training to internal teams to enhance their technical understanding of customer needs.

Feedback and Improvement:

 Gather feedback from customers regarding product performance, usability, and features.

 Use customer feedback to contribute to product improvement and development roadmaps.

Problem Solving:

 Analyze complex technical problems and develop innovative solutions to address them.

 Troubleshoot technical issues and work towards their resolution in a timely manner.

Compliance and Quality Assurance:

 Ensure that products comply with industry standards, regulations, and quality standards.

 Assist in quality assurance processes and provide input for product certification.

Continuous Learning:

 Stay current with industry trends, emerging technologies, and best practices to maintain technical

expertise.

Qualifications:

 A technical diploma related to electrical. An engineering degree is a plus.

 Strong technical and analytical skills.

 Excellent communication and interpersonal skills.

 Problem-solving ability and attention to detail.

 2D and 3D AutoCAD is a plus.

 Customer-focused mindset.

 Ability to work independently and as part of a team.

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