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    Data Analyst  

    - 00907
    Job DescriptionJob Description???? Data Analyst???? Location: San Juan... Read More
    Job DescriptionJob Description


    ???? Data Analyst

    ???? Location: San Juan, Puerto Rico (Hybrid – Remote Wednesdays)
    ???? Job Type: Full-Time | Monday to Friday
    ???? www.worksimpli.com

    About WorkSimpli Software

    WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations.

    Position Summary

    As a Data Analyst, you’ll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership.

    This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets.

    Key Responsibilities

    Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.).Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance.Identify trends, patterns, and opportunities across platforms like PDFSimpli.com.Work with Product, Marketing, and Executive teams to translate business questions into data questions—and deliver answers.Conduct A/B tests and conversion analysis to support product and marketing optimization.Write reports and present findings in clear, actionable formats.Maintain and enhance data pipelines in collaboration with engineers when needed.Ensure data integrity, consistency, and security.

    Required Skills & Experience

    2–3 years of experience in data analysis, business intelligence, or a similar role.Strong command of SQL for data querying and transformation.Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker.Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms.Ability to translate complex data into clear insights and actionable recommendations.Excellent communication skills, both written and verbal.Attention to detail and comfort handling large datasets.

    Bonus / Preferred Skills

    Familiarity with Python or R for data analysis or automation.Experience working in a SaaS or digital product environment.Understanding of customer behavior metrics, growth funnels, and product performance KPIs.Experience with cloud data warehouses (BigQuery, Redshift, Snowflake).Exposure to A/B testing platforms and methodology.

    Education Requirements

    Bachelor’s degree in Data Science, Statistics, Economics, Computer Science, or related field.Equivalent experience or certifications (Google Data Analytics, etc.) will be considered.

    Why Join WorkSimpli?

    Be part of a high-impact SaaS company serving millions of users worldwideWork cross-functionally and directly influence product and business decisionsHybrid work model with flexible schedule (Remote Wednesdays)Health insurance, PTO, and competitive salary + bonus opportunitiesCulture of collaboration, learning, and innovation


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  • S

    Technical Software Manager  

    - 20670
    Job DescriptionJob DescriptionGreenfield Engineering, a Saalex Company... Read More
    Job DescriptionJob Description

    Greenfield Engineering, a Saalex Company is seeking Technical Software Manager in Patuxent River, MD. The candidate will provide system software engineering expertise to IPT personnel in the support of VH-92A Program requirements and objectives.

    Position Type: Full-Time

    Salary: $125k-$150k annually (depending on experience)
    Work Location: Full-time onsite (see onsite requirements below)

    **On-site Requirements: This position is full-time onsite at Patuxent River, MD and may be eligible for reoccurring telework, but will require an onsite presence at the VH Facility for greater than or equal to 85% of the work week”

    Essential Functions:

    Candidate will provide technical guidance, identify risks and issues, and provide recommendations to Integrated Product Team (IPT) members in support of the development of software/hardware products.Prepare/Review/Manage technical documentation, proposals, investigations, analyses, needed to support Engineering Change Proposals (ECPs), Product Test Verifications, and other appropriate documentation.Provide technical guidance and recommendations to develop an increasing in-house sustainment of software and processes.Identify and track software discrepancies and build content for mission systems upgrades.Apply engineering principles to investigate, analyze, plan, and design, develop, implement, test or evaluate military weapons systems.Review and prepare engineering and technical analyses, reports, change proposals, and other technical documentation.Apply engineering experience to perform functions such as system integration, configuration management, quality assurance testing, or acquisition and resource management.Analyzes, designs, develops, implements, tests, or evaluates software, components, or systems related to engineering or functional requirements of military weapons systems, aviation systems, avionics, and associated support systems.Other duties as assigned or required.

    Requirements

    Working knowledge of embedded systems software development life cycles (experience developing software, specifically embedded software -real-time software)/SDLCAgile ExperienceFamiliarity with avionics (specifically mission computers, software defined radios, operational flight program development, and any other software related to naval aircraft)Ability to communicate with leadership, fleet personnel, and peersSuperior organizational skillsProgram Office level Software development program (prior experience working at a program office specifying, managing, or acquiring software products for military aviation -Naval Air, Naval Sea, Marines, Army, or Airforce aviation.10+ years software engineering experience

    Desired:

    Knowledge of embedded coding languages, specifically C, C++, Ada95, or Ada98

    Education:

    BS Computer Science or Engineering required and 10 years of related experience.

    Security Clearance:

    Active Top Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

    Benefits

    Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesStock Option Benefit Read Less
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    1655 - Software Developer  

    - 20670
    Job DescriptionJob DescriptionSigma Defense is currently seeking a Sof... Read More
    Job DescriptionJob Description

    Sigma Defense is currently seeking a Software Developer to support on site software development for PMA290 Software Support Activity (SSA) in Patuxent River, MD USA.

    Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Requirements

    2-5 years of software developer experience.2-5 years experience developing JAVA applications.2-5 years developing and deploying code in Linux (RHEL preferred) environments.0-2 years experience creating containerized microservice applications.P-8A Application Based Architecture (ABA) Experience.P-8A Tactical Open Mission System (TOMS) Experience.MINOTAUR Family of Systems (MFOS) ExperienceMust be a U.S. citizen.

    Computer Programs/Software:

    LinuxRHELJavaPythonAtlassian ToolsDocker

    Personnel Clearance Level:

    Candidate must possess or have the ability to obtain an active Secret security clearance or higher.

    Education Requirements:

    Bachelor's degree from an accredited college or university in Engineering, Mathematics, Computer Science, Computer Engineering, Information Technology, Information Systems, or Electrical Engineering.

    Essential Job Duties (not all-inclusive):

    Assist in the development of JAVA applications supporting either large enterprise TOMS application or smaller microservice ABA applications.Support deployment and integration of applications through knowledge of RHEL execution environments, including a solid understanding of Linux CLI commands.Understanding and use of containerized applications and hypervisors for ABA application hosting.Create scripting solutions and standalone applications to resolve smaller scale problems and support SSA requests.Assist in on-going implementation of the Agile Development methodology. Support all efforts to remove impediments of the engineering team to ensure on time delivery and completion of sprints and deliverables.Support the development, design, and architecture recommendations for current and future PEO C4I Software (SW) and hardware (HW) baselines.Support design solutions integrated into any common network/hardware baseline or environment.Develop and provide inputs to functional, allocated, and product baseline engineering documentation, design-related technical briefs.Implement Agile development methodology and participate in planning activities using PO directed Agile tools.Provide management support of enterprise Linux architectures and support building, configuring, and securing Linux, and CoreOS virtual machines, operating systems/applications, and integrating these into an enterprise architecture.Configure VMware hypervisors.Develop test plans and functional test objectives to ensure that SW and HW baselines are satisfying all requirements.Develop system installation procedures.Create automated Windows and Linux bare metal deployment strategies.Install and configure applicable technologies; hardening applicable technologies in accordance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), Risk Management Framework (RMF), Computer Task Orders (CTOs), and other best practices.

    Salary Range: $90,000 - $120,000 annually.

    Benefits

    Dental and Vision InsuranceMedical Insurance to Include HSA, FSA, and DFSA PlansLife and AD&D coverageEmployee Assistance Program (EAP)401(k) Plan with Company Matching Contributions160 Hours of Paid Time Off (PTO)12 (Floating) HolidaysEducational AssistanceHighly Competitive Salary Read Less
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    Technical Support Manager  

    - 00927
    Job DescriptionJob DescriptionSalary: Our Customers Don't Just Lik... Read More
    Job DescriptionJob DescriptionSalary:

    Our Customers Don't Just Like Us They Brag About Us. That's Your Job.

    At Knostos, we build pharmacy automation software that helps Long-Term Care and Specialty pharmacies run smarter, faster, and with fewer headaches. Our customers are pharmacists, operators, and care teams people whose work directly impacts patient lives. When something goes wrong in their world, every minute matters.

    We don't do "good enough" support. We do the kind of support that makes customers call their peers and say "you have to try this company." We're looking for the manager who makes that happen every single day.


    What You'll Own

    You'll lead a team of 46 Level 1 Support Engineers and be the person accountable for turning Knostos support into a genuine competitive advantage. Right now, our biggest challenge is speed tickets are taking too long to resolve, and you'll be the one to fix that, structurally and culturally.

    Slash resolution times. Audit the current workflow, identify the bottlenecks, and build a system where speed is the default not the exception.Lead from the front. You're not just managing you're the Level 2 technical escalation point. When your team gets stuck, you unstick them. If you get stuck, you find the Level 3 resource you need to resolve the issue.Get ahead of problems. Proactively monitor customer health and reach out before they open a ticket. The best support interaction is one the customer never had to initiate.Build relationships, not just tickets. Pharmacy clients are people. You'll know their names, their setups, and their quirks and so will your team.Build the knowledge machine. Own the internal and external knowledge base. If the same question gets asked twice, that's a documentation gap, not just a support request.Develop your team. Coach your L1 engineers to think faster, communicate better, and grow into technical depth they didn't know they had.

    What You Bring

    35 years of experience in a technical support or customer success role, with at least 12 years managing or mentoring a teamSolid working knowledge of SaaS web applications and SQL/relational databases you can run a query, read logs, and diagnose a data issue without flinchingA natural instinct for root cause analysis you don't just close tickets, you prevent the next fiveExperience with ticketing systems (Zendesk, Freshdesk, Jira, or similar) and a strong opinion about how support ops should workExceptional written and verbal communication English and Spanish preferred, given our Puerto Rico base and regional clientsAn obsessive bias toward speed and resolution, balanced with real empathy for customers under pressure

    Bonus Points

    Background in healthcare IT, pharmacy software, or regulated SaaS environmentsExperience building or overhauling a support knowledge base from scratchFamiliarity with Windows Server environments or integration-heavy platforms

    Why Knostos

    Real ownership this isn't a role where you maintain the status quo, it's one where you set itDirect impact on customers who are doing genuinely important work in healthcareA leadership team that values speed, accountability, and people who speak upCompetitive salary, benefits, and the energy of a growing SaaS company with the stability of 15+ years in the industry

    Leadership & Soft Skills

    Demonstrated ability to manage and develop engineering team leadsComfortable operating in fast-paced, ambiguous environments with shifting prioritiesExperience coordinating across international teams and time zonesStrong written and verbal communication skills in English; Spanish proficiency is a significant plusHighly organized, with a bias toward documentation and process clarity Read Less
  • P

    Network Installation Technician (Travel)  

    - 89191
    Job DescriptionJob DescriptionSalary: $70,000-$90,000Who We Are:PEAKE... Read More
    Job DescriptionJob DescriptionSalary: $70,000-$90,000

    Who We Are:

    PEAKE is a thriving small business built on integrity and a mission-focused approach. We value innovation, fresh perspectives, and individuals committed to excellence and continuous growth. At PEAKE, your ideas matter, and your contributions directly support our mission and continued success.


    PEAKE proudly supports veterans transitioning into civilian careers. Military communications and networking experience is highly valued.Relevant military occupational specialties may include:


    Army: 25H, 25B, 25N, 25LAir Force / Space Force: 1D7X1, 3D1X7Navy: IT, ET, ICMarine Corps: 0631, 0612, 0639


    Equivalent communications or network infrastructure experience from other military specialties is also highly valued.

    How You Can Join Us:

    PEAKE is seeking an experiencedNetwork Installation Technicianwith strong expertise in installing CAT6 and Fiber Optic structured cable distribution systems to support an on-site installation team at China Lake, CA. In this role, you will collaborate with network designers, engineers, and fellow technicians to execute key installation tasks and support mission-critical network infrastructure.


    We are specifically looking for technicians who bring senior-level experience and leadership capability, with the ability to help strengthen the team environment and support junior technicians in the field. Ideal candidates may have prior experience leading installation teams, mentoring technicians, or transitioning from military communications or networking roles.


    The right candidates can terminate Ethernet and fiber cables using various methods, are familiar with
    connector types and manufacturers, and are experienced in testing and troubleshooting fiber optic installations using Fluke and OTDR testing equipment.Candidates should also have hands-on expertise in cable pulling, fire stopping, cable dressing, and labeling according to industry standards. Strong professionals in this role will demonstrate a team-oriented mindset, leadership presence, and the ability to lead by example while supporting overall team performance.


    Work Location and Schedule:This role offers a flexiblerotating schedulespend 7.5 weeksworking onsite at China Lake, CA, followed by 10 days off to rest and recharge. Its a great balance of work and time off!

    Perks: All expenses for on-site accommodations and travel associated with the rotating schedule will be fully covered by PEAKE.

    Compensation:The pay range for this position is$70,000-$90,000annually, based on skills and experience.

    Clearance Requirement:

    U.S. Citizenship requiredDoD Secret clearance required


    What You'll Need to Succeed:

    10+ years relevant experience in:CAT 6 and Fiber Optic structured cable distribution system installationAbility to terminate all forms of Ethernet and fiber by various methods, familiarity with connector types and manufacturers, experience testing single-mode and multi-mode fiber installations, experience with Fluke and OTDR testing and fiber optic troubleshooting, pulling cable, fire stopping, dressing cables, and labeling to industry standardsExperience with Fiber Characterization testing and resolutionInstalling, terminating, and testing all forms of copper and fiber cablingInstalling closet hardware, including backboards, connecting blocks, racks, patch panels, and fiber enclosuresAttending training and safety meetings, and working safely at all timesFamiliarity with DISA installation procedures and operational guidelines (NIPR, SIPR, JWICS, Centrix)Proven experience as a fiber optic specialist (BICSI Installer/Technician certification a plus)Must be able to work safely following company policy/procedures on safetyMust be capable of physical activity, including maneuvering around the building (including comms closets), prolonged standing, repetitive bending, climbing, and lifting 50lbs+
    Leading or supervising network installation teams in field environmentsMentoring junior technicians and supporting team developmentProviding leadership, structure, and accountability on installation projectsAbility to obtain soldering certification through a company-supported training planWillingness to complete company-supported career and professional development training as part of ongoing workforce development


    Preferred Qualifications:

    Security+ certification (preferred but not required)BICSI Installer or Technician or Cisco certification(s) preferredSoldering certification, or the ability to obtain certification through a company-supported training plan.Experience as a fiber optic specialistApplicable software or hardware training and certifications aligned with technical objectives, services required, and IT environments

    Compensation & Benefits:

    Health, dental, and vision insurance401(k) with company matchPaid time off and 11 Paid Federal holidays


    www.PEAKE.com


    Equal Opportunity Employer:

    PEAKE hires based solely on business needs and the qualifications of each individual. We do not tolerate discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to compliance with all applicable federal, state, and local employment laws.

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  • S

    Project Software Manager  

    - 20670
    Job DescriptionJob DescriptionGreenfield Engineering, a Saalex Company... Read More
    Job DescriptionJob Description

    Greenfield Engineering, a Saalex Company is seeking Project Software Manager in Patuxent River, MD. The candidate will provide system software engineering expertise to IPT personnel in the support of VH-92A Program requirements and objectives.

    Position Type: Full-Time

    Salary: $125k-$150k annually (depending on experience)
    Work Location: Full-time onsite (see onsite requirements below)

    **On-site Requirements: This position is full-time onsite at Patuxent River, MD and may be eligible for reoccurring telework, but will require an onsite presence at the VH Facility for greater than or equal to 85% of the work week”

    Essential Functions:

    Candidate will provide technical guidance, identify risks and issues, and provide recommendations to Integrated Product Team (IPT) members in support of the development of software/hardware products.Prepare/Review/Manage technical documentation, proposals, investigations, analyses, needed to support Engineering Change Proposals (ECPs), Product Test Verifications, and other appropriate documentation.Provide technical guidance and recommendations to develop an increasing in-house sustainment of software and processes.Identify and track software discrepancies and build content for mission systems upgrades.Apply engineering principles to investigate, analyze, plan, and design, develop, implement, test or evaluate military weapons systems.Review and prepare engineering and technical analyses, reports, change proposals, and other technical documentation.Apply engineering experience to perform functions such as system integration, configuration management, quality assurance testing, or acquisition and resource management.Analyzes, designs, develops, implements, tests, or evaluates software, components, or systems related to engineering or functional requirements of military weapons systems, aviation systems, avionics, and associated support systems.Other duties as assigned or required.

    Requirements

    Working knowledge of embedded systems software development life cycles (experience developing software, specifically embedded software -real-time software)/SDLCAgile experienceFamiliarity with avionics (specifically mission computers, software defined radios, operational flight program development, and any other software related to naval aircraft)Ability to communicate with leadership, fleet personnel, and peersSuperior organizational skillsProgram Office level Software development program (prior experience working at a program office specifying, managing, or acquiring software products for military aviation -Naval Air, Naval Sea, Marines, Army, or Airforce aviation.10+ years software engineering experience

    Desired:

    Knowledge of embedded coding languages, specifically C, C++, Ada95, or Ada98

    Education:

    BS Computer Science or Engineering required and 10 years of related experience.

    Security Clearance:

    Active Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

    Benefits

    Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesStock Option Benefit Read Less
  • I

    Data & Reporting Analyst  

    - 00907
    Job DescriptionJob DescriptionAbout Invest Puerto RicoInvest Puerto Ri... Read More
    Job DescriptionJob Description

    About Invest Puerto Rico


    Invest Puerto Rico (IPR) is a non-profit organization created by law with the mission of promoting Puerto Rico as a competitive investment jurisdiction to attract new business and external capital to the Island.

    IPR aims to attract new jobs and investment in the near-term and fundamentally shift the competitive position and economic trajectory of Puerto Rico over time.  Our culture is highly entrepreneurial and values creativity, problem-solving, initiative, intellect, and work ethic. People who do well at IPR tend to embrace complexity, espouse a global view, understand the importance of relationships, and possess a results-based orientation. IPR prides itself on its welcoming and energetic environment that encourages collaboration, innovation, and professional growth. Our team is comprised of people with diverse backgrounds in the public, private, and nonprofit sectors coming together to accelerate economic development in Puerto Rico.


    Overview


    This role is critical to our mission of data-driven decision-making and transparent reporting on our economic development initiatives. The Data & Reporting Analyst will transform complex datasets into actionable insights that inform leadership and business development decisions, support strategic planning, and demonstrate our impact to stakeholders.


    Key Responsibilities


    Data Analysis & Visualization

    Design, develop, andmaintaininteractive dashboards and reports using Tableau to track key performance indicators (KPIs) across businessattraction, investmentpipeline, and sector development initiatives.Conduct data analysis to support reporting and decision-making related to business analytics, investment flows, company relocations, and other economic development initiatives.Identifyand propose solutions for any data gaps or other inefficiencies in IPR processes to ensure data and reporting accuracy.Create compelling data visualizations that communicate complex information clearly to diverseaudiencesincluding executive leadership, government officials, and external stakeholders.

    Reporting & Documentation

    Manage multiple reporting workstreams and data sources simultaneously, ensuring all deliverables meet strict deadlines for monthly, quarterly, and annual reporting cycles.Prepare comprehensive analytical reports for both internal and external use.Extract and synthesize reporting data from various sources including CRM systems, internal records, and other third-party databases.Ensuringuseof best practices for data collection and cleansing foraccuratereporting purposes.

    Process Management

    Coordinate cross-functional reporting requirements across business development, marketing, and operations teams.Establish andmaintainreporting calendars, ensuringtimelydata collection and submission.Develop standardized reporting templates and protocols to improve efficiency and consistency.Manage ad-hoc data requests from leadership and external partners with competing priorities.

    Strategic Support

    Contribute to strategic planning processes byprovidinganalytical insights on market trends, competitive positioning, and sector opportunities.Assistin the preparation of board presentations, investor briefings, and government reports.

    Additional Responsibilities

    Perform other duties as assigned by the Chief Strategy & Research Officer and/or C-Suite executive in support of Invest Puerto Rico’s mission and mandate.

    Required Qualifications

    Bachelor's degree in DataAnalytics, Statistics, Economics, Business Administration, Computer Science, Information Systems, ora related field.3-5 years of experience in data analysis, business intelligence, or reporting roles.Advancedproficiencyin Power BI and Tableau withdemonstratedability to create sophisticated dashboards and visualizations.Strongexpertisein Excel including pivot tables, advanced formulas, and data modeling.Experience with SQL or other database query languages for data extraction and manipulation.Proventrack recordof managing multiple projects with competing deadlines in a fast-paced environment.Exceptional attention to detail and commitment to data accuracy.Bilingualproficiencyin English and Spanish.Strong written and verbal communication skills with experience and ability to present technical information to leadership-level audiences.

    Preferred Qualifications

    Experience in economic development, investment promotion, or related public/private sector roles.Familiarity with CRM platforms (Salesforce, HubSpot, or similar).Knowledge of statistical analysis tools (R, Python, SPSS).Understanding ofPuerto Rico's business environment, Act 60 incentives, and economic development landscape.Experience working with government reporting requirements and transparency standards.

    InvestPR is an Equal Opportunity Employer and considers all qualified applicants without regard to any characteristic protected by federal or Puerto Rico law.

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  • V
    Job DescriptionJob DescriptionValidation & Engineering Group, Inc. (V&... Read More
    Job DescriptionJob Description

    Validation & Engineering Group, Inc. (V&EG) a Pinnaql company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.

    We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:

    Senior Quality Assurance

    Description:

    We are currently seeking a Senior Quality Assurance (Sr. QA) professional to support Medical Device manufacturing / operations in a regulated environment. This is a contract role with the possibility of direct hire for the right candidate.

    Key Responsibilities:

    Provide hands-on QA support to manufacturing/lab operations in a 21 CFR Part 820 / ISO 13485 environmentLead/support Nonconformance (NCR), Deviations, and Investigations including root cause analysisManage CAPA activities (initiation, effectiveness checks, closure)Support Change Control, risk assessments, and documentation review/approvalSupport inspection readiness and participation in FDA / ISO / internal auditsEnsure compliance with GDP, documentation requirements, and quality system procedures

    Requirements

    5+ years QA experience in regulated industries (Medical Devices preferred)Strong knowledge of FDA QSR (21 CFR 820) and ISO 13485Experience with CAPA / NCR / Change Control / InvestigationsStrong technical writing and communication skillsExperience with eQMS systems (e.g., TrackWise preferred) Read Less
  • V
    Job DescriptionJob DescriptionValidation & Engineering Group, Inc. (V&... Read More
    Job DescriptionJob Description

    Validation & Engineering Group, Inc. (V&EG) a Pinnaql company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.

    We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:

    Senior Quality Assurance

    Description:

    We are currently seeking a Senior Quality Assurance (Sr. QA) professional to support Medical Device manufacturing / operations in a regulated environment. This is a contract role with the possibility of direct hire for the right candidate.

    Key Responsibilities:

    Provide hands-on QA support to manufacturing/lab operations in a 21 CFR Part 820 / ISO 13485 environmentLead/support Nonconformance (NCR), Deviations, and Investigations including root cause analysisManage CAPA activities (initiation, effectiveness checks, closure)Support Change Control, risk assessments, and documentation review/approvalSupport inspection readiness and participation in FDA / ISO / internal auditsEnsure compliance with GDP, documentation requirements, and quality system procedures

    Requirements

    5+ years QA experience in regulated industries (Medical Devices preferred)Strong knowledge of FDA QSR (21 CFR 820) and ISO 13485Experience with CAPA / NCR / Change Control / InvestigationsStrong technical writing and communication skillsExperience with eQMS systems (e.g., TrackWise preferred) Read Less
  • V
    Job DescriptionJob DescriptionValidation & Engineering Group, Inc. (V&... Read More
    Job DescriptionJob Description

    Validation & Engineering Group, Inc. (V&EG) a Pinnaql company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.

    We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:

    Senior Quality Assurance

    Description:

    We are currently seeking a Senior Quality Assurance (Sr. QA) professional to support Medical Device manufacturing / operations in a regulated environment. This is a contract role with the possibility of direct hire for the right candidate.

    Key Responsibilities:

    Provide hands-on QA support to manufacturing/lab operations in a 21 CFR Part 820 / ISO 13485 environmentLead/support Nonconformance (NCR), Deviations, and Investigations including root cause analysisManage CAPA activities (initiation, effectiveness checks, closure)Support Change Control, risk assessments, and documentation review/approvalSupport inspection readiness and participation in FDA / ISO / internal auditsEnsure compliance with GDP, documentation requirements, and quality system procedures

    Requirements

    5+ years QA experience in regulated industries (Medical Devices preferred)Strong knowledge of FDA QSR (21 CFR 820) and ISO 13485Experience with CAPA / NCR / Change Control / InvestigationsStrong technical writing and communication skillsExperience with eQMS systems (e.g., TrackWise preferred) Read Less
  • T

    IT Engineer  

    - 00918
    Job DescriptionJob DescriptionTPTPosition IT Engineer  Home Department... Read More
    Job DescriptionJob Description

    TPT

    Position IT Engineer

     

    Home Department

     

    Supervisor

     Eric Okumura

    Business Unit IT

     

    Supervising

     

    Location San Juan, PR

    1.0         OVERVIEW

    We are seeking a talented IT Engineer to join our Team...

    The ideal candidate will be able to operate in a fast-paced environment and have a collaborative approach to complex problem solving with a positive can-do attitude. You must be reliable, proactive, and maintain composure under pressure. You must possess strong communication skills, ability to transfer information clearly and use discretion to escalate the most urgent issues. You will also be a mentor/guide for junior IT Engineers.

    2.0         Qualifications

    · Bachelor's degree in Computer Science, Information Systems or similar relevant degree (or relevant experience)

    · Experience supporting a large-scale globally distributed environment

    · Excellent troubleshooting skills

    · Very good experience with Redhat Linux and variants such as CentOS/Rocky/RedHat

    · Strong understanding of linux network stack, system security and kernel tuning

    · Experience with virtualization technology such as VMware running in a production environment.

    · Experience with software based load-balancers (haproxy)

    · Experience with at least one scripting language such as shell/python/perl etc.

    · Experience with system monitoring tools such as Nagios/Zabbix

    · Experience with automation tools like ansible

    · Experience with systems logging tools and centralized logging (ELK stack)

    · Experience with containers (docker)

    · Must be fluent in the English language

     

    Responsibilities

    · Configure/setup, maintain and troubleshoot servers and services - automation of redundant processes.

    · Participate in infrastructure and capacity planning.

    · Participate in the planning, designing and testing of disaster recovery procedures.

    · Application and operating system tuning, troubleshooting, and maintenance.

    · Implement and deploy infrastructure to support a global environment.

    · Implement and maintain security solutions

    · Recommend and implement modifications to the server environment, including troubleshooting and replacement of faulty system hardware.

    · Perform routine server updates/patching and software deployments.

    · Conduct ongoing monitoring and maintenance to ensure stability and optimal performance on all server environments

    ·          

    ·          

    ·         Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

     

    Why TransPerfect:

    For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients. 

    ·          

    ·         We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

    ·          

    ·         TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

    ·          

    ·         This controlled document is proprietary and is protected by U.S. and international copyright laws and trade secret laws. Copyright © 2015 TransPerfect International, Inc. (TransPerfect). All rights reserved. No part of this document may be reproduced, copied, adapted, modified, distributed, transferred, translated, disclosed, displayed or otherwise used by anyone in any form or by any means without the express written authorization of TransPerfect Senior Management and/or Quality Assurance Department. Other names may be trademarks of their respective owners. The document is uncontrolled if printed.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

                                                                             

    Company DescriptionFor over 25 years, TransPerfect is a technology leader driving innovation and delivering software products that have transformed the translation industry. TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

    With more than 5,000 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 100 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.

    TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.

    TransPerfect is an equal opportunity employer.

    For more information on TransPerfect Family of Companies, please visit our website at www.transperfect.comCompany DescriptionFor over 25 years, TransPerfect is a technology leader driving innovation and delivering software products that have transformed the translation industry. TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.\r\n\r\nWith more than 5,000 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 100 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.\r\n\r\nTransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.\r\n\r\nTransPerfect is an equal opportunity employer.\r\n\r\nFor more information on TransPerfect Family of Companies, please visit our website at www.transperfect.com Read Less
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    Interactive On-Net Operator (ION)  

    - 20762
    Job DescriptionJob DescriptionInteractive On-Net Operator (ION) Full-t... Read More
    Job DescriptionJob Description

    Interactive On-Net Operator (ION)

    Full-time -Onsite

    Salary Range: $150,000.00 To $215,000.00 Annually

    Clearance Level: TS/SCI

    US Citizenship: Required

    Job Classification: Full Time

    Location: Joint Base Andrews (JB Andrews, MD)

    Years of Experience: 7-10 years or more of relevant experience

    Education Level: BS Degree

    Responsibilities

    Conduct interactive on-net operations to exploit and access malicious infrastructures utilizing MA tactics, techniques, and protocols without compromising the identity of the operator or the organizationUse customized scripts, functions, and tools to enable the customer to conduct interactive on-net operations efficiently, effectively, which produce cyber effects against the adversary, as the mission requiresUse open-source and proprietary tools for network navigation, tactical forensic analysis, and intelligence collectionAssist in the development of exploitation capabilities against known and newly identified targets; inform and refine operational requirements for new toolsParticipate in planning operations, discuss requirements, features, and end-goal expectations with the customer and developers – influence and find creative solutions to achieve the missionIdentify problems, obstacles, and impediments before conducting an operation and report concerns to the customerDocument guidance on how to perform interactive on-net operations to the customer and share procedures with colleagues and other sitesBuild and maintain a strong relationship with your team and with the customer

    Required Skills:

    Graduate of the Future Operator Readiness, Growth and Enrichment (FORGE), or equivalent, or a graduate of the Remote Interactive Operator TrainingThree years of pen-testing/red teaming experience within the last five years, and at least six years of technical analysis, military intelligence, DNI, SIGINT analysis, or similarStrong understanding of system administration (Windows and *nix), analysis, and manipulation, including startup programs, system configuration files, common executable files, and logging capabilitiesSolid familiarity with networking analysis and manipulation, including network stack, ports, protocols, tunneling, routing concepts, firewalls, VPNs, proxy servers, and network mappingEstablished knowledge of hacker and pen testing methodologies such as host enumeration, exploitation, privilege escalation, persistence, and effectsRobust understanding of detection evasion (antivirus, IDS/IPS, and other personal security products) and other post-operation stepsAbility to assist in the development and adaptation of exploits for operating systems, applications, and services to fit operational needs

    Desired Skills:

    Bachelors or master’s degree in computer science, software engineering, cybersecurity, or related discipline from an accredited institution in addition to the required experienceCertifications such as SANS’ GXPN, GAWN, GPYC, GIAC’s GPEN; Offensive Security OSCP, OSWE, OSCE, OSEE, ECCouncil’s CEH, APT, LPT, CompTIA’s PenTest+, CASP+, Cisco’s CyberOps, CCNA, CCNP, or other siExperience with Python, PowerShell, or other scripting languages to automate operational requirementsAbility to develop and adapt exploits for operating systems, applications, and services

     

    Company DescriptionRingØ Technologies ("Ring Zero") is a Veteran Owned Small Business providing mission focused solutions to the DoD, IC, Federal Law Enforcement, and Homeland Security. RingØ personnel have been working with the DoD and IC community for over 20 years delivering cutting edge and high impact Computer Network Operations (CNO) technology solutions. RingØ brings a deep technical understanding of hardware and software technology applications.Company DescriptionRingØ Technologies ("Ring Zero") is a Veteran Owned Small Business providing mission focused solutions to the DoD, IC, Federal Law Enforcement, and Homeland Security. RingØ personnel have been working with the DoD and IC community for over 20 years delivering cutting edge and high impact Computer Network Operations (CNO) technology solutions. RingØ brings a deep technical understanding of hardware and software technology applications. Read Less
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    Information Systems Security Engineer (ISSE)  

    - 96915
    Job DescriptionJob DescriptionGPSI Guam is a Professional Technical Se... Read More
    Job DescriptionJob Description

    GPSI Guam is a Professional Technical Services Company, headquartered in Hagatna, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.


    GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:

    Health insuranceDental insuranceLife insuranceProfessional training reimbursement401KDisability insurance

    Duties and Responsibilities:

    Work with the Regional Information Systems Security Manager (ISSM), with Information Systems Security Officers (ISSOs), and other J6 CIO staff in the creation, completion, and maintenance of various security related documents such as the Assess and Authorization packages (previously Certification and Accreditation).Perform vulnerability scans on all systems and network devices to ensure all Information Assurance Vulnerability Alerts and Bulletins (IAVA/B) and Computer Task Orders (CTOs), Task Orders (TASKORDS) and other security related tasking is applied as required by current Government directives.Perform all account and data functions ensuring proper clearances for users; maintain information ownership responsibilities for each information system to include accountability, access approvals, and special handling requirements; maintain user agreements; SIPRNet network account information; and user validation forms.Monitoring and maintenance of user training certificates (Cyber Awareness and Cybersecurity Workforce training requirements).Ensure physical space requirements for Restricted Access Areas (RAA), Controlled Access Areas (CAA), and Open Storage Secret spaces meet the mandated classification requirements. Complete annual Physical Security STIGs for all spaces with ONE-NET
    computers under JRM's purview.Develop and implement Configuration Management (CM) control policies and practices for authorizing the use of software and hardware. Monitor changes to system software, hardware, etc.to ensure security is not adversely impacted. Update appropriate documentation and upload into eMASS.Oversee, monitor, coordinate, and conduct System Security evaluations, audits, and reviews; coordinate and direct Command Information Assurance Vulnerability Management (IAVM) and Computer Task Order (CTO) Programs.Inspect and certify physical space requirements for Restricted Access Areas (RAA) and Controlled Access Areas (CAA) ensuring the mandated classification requirements are met. Provide protection requirements against intruders, vandals, accidents, and environmental dangers (i.e., fire, water, etc.). Develop and maintain Command IT security policies; provide Public Key Infrastructure (PKI) and Common Access Card (CAC) support; monitor existing and new Department of Defense (DoD), Department of Navy (DON), Defense Information Systems Agency (DISA), and other agency IT and Security policies to stay current.Provide Information Security (INFOSEC) training management; Physical Security support; Vulnerability Remediation Asset Manager (VRAM) management; Assured Compliance Assessment Solution scanning and support; Host Base Systems Security (HBSS) management and
    support; creation, modification, and maintenance of Assessment and Authorization packages via eMass.Provide Security Compliance and Risk Mitigation Support to the Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO). Conduct Risk Management Framework (RMF) steps 1-4 assessment and implementation based on the collection, analysis, and reporting of data in accordance with the appropriate security technology and Government policy methods.Analyze assessments and implement an overall risk-based decision to effectively certify security controls and countermeasures, and the overall security posture of systems and programs, networks and infrastructures throughout IT engineering lifecycles. Security compliance and risk mitigation support may include the following:Security PoliciesManagement SupportSecurity Integration into the Systems/Software Development Life Cycle (SDLC)Security PersonnelSecurity Infrastructure and ToolsThreat and Vulnerability ManagementConfiguration ManagementAccess ControlAudits and AssessmentsBusiness ContinuityIncident handlingTraining and Awareness
    Provide support for JRM systems cybersecurity assessment and analysis, generating scorecards, inventories, develop POA&Ms, and other artifacts as required by the ISSM/ISSO or authorized representativePerform ACAS, STIG and SRG compliance, Discovery scans, and other scans on systems when authorized and directed to. Investigate rogue devices on the network. Update appropriate Hardware List and diagrams in eMASS based on scan results.Develop and maintain logs tracking facility systems status, POA&M execution, POCs, and other pertinent information related to securing the systems tracked. Provide support services for enclaves and systems to achieve an Authorization to Operate (ATO) and an Authorization to Connect (ATC) and maintain an appropriate IA posture.Maintain JRM systems' accreditation status through implementation of RMF Step 6 Continuous Monitoring phase. This includes maintenance and updates of the system's POA&M, performing quarterly STIG verification, performing updates as needed to the system's Hardware/Software/Firmware list, Ports/Protocols/Services list, and Network Diagram, and updating/re-testing IA controls in eMASS.The contractor must have experience in utilizing Enterprise Mission Assurance Support Service (eMASS), VRAM, or similar systems repositories for IA purposes. The contractor must also have experience in assessing and mitigating technical security and operational risks to organization enclaves and technologies.
    Overseeing the development and maintenance of a system's cybersecurity solutions.Identifying system type (IS, PIT, IT product, IT service) and any special considerations including multi-service/agency, joint, cross domain, Privacy Impact Information (PII), Protected Health Information (PHI), tactical, space, etc., to support RMF Step 1 System categorization.Identifying mission criticality.Identifying the security control baseline set and any applicable overlays and tailoring.Assisting with development, maintenance, and tracking of the Security Plan.Leading the security control implementation and testing efforts.Initiating the RAR.Assisting with any security testing required as part of A&A or annual reviews.Assisting in the mitigation and closure of open vulnerabilities under the system's change control process.Overseeing cybersecurity testing to assess security controls; recording security control compliance status during the continuous monitoring phase of the lifecycle.

    Qualifications:

    Minimum Baseline Certifications: CompTIA Advanced Security PractitionerMinimum Operating System Certification: Microsoft OS or VMware

    GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



    Job Posted by ApplicantPro
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    Systems Administrator  

    - 96915
    Job DescriptionJob DescriptionGPSI Guam is a Professional Technical Se... Read More
    Job DescriptionJob Description

    GPSI Guam is a Professional Technical Services Company, headquartered in Hagatna, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.


    GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:

    Health insuranceDental insuranceLife insurance401KDisability insurance

    Duties and Responsibilities:

    Administer, operate, and maintain JRM systems. All change actions will be documented via request for change (RFC) and in a continuous maintenance log available to all CIO (J6) personnel.Update drawings and configuration control documents as required to maintain as-built drawings in a continuous state of accuracy.Perform software and hardware upgrades as required on all system devices to ensure all Information Assurance Vulnerability Alerts (IAVAs) and similar documents, Computer Task Orders (CTOs), and other security related tasking is applied as required by current Government directives. Ensure system documentation is updated as required to reflect that application of any upgrades.Work with the Regional Information Systems Security Manager (ISSM) and assistants to provide technical guidance for the completion of various related security documents for all changes, etc. (Risk Management Framework (RMF))Develop documentation, coordinate application, and implement directed system configuration management standards as they apply to JRM IT infrastructure throughout the Region. Coordinate with network transport administrators and associated personnel to ensure information required for system configuration management is maintained in an accurate and complete condition.Assist in the migration of IT systems from any Legacy networks to JRM PE or PSNET. The goal is to eventually remove all IT systems from Legacy networks and shut down them down. Work toward upgrading the Legacy systems to make them adhere to JRM PE or PSNET IT standards so they can be migrated.Facilitate Video Tele-Conferences (VTCs) as required Other duties as assigned by Supervisor.

    Qualifications:

    Minimum Baseline Certification: CompTIA Security+
    Minimum Operating System Certification: Microsoft Certified Systems Administrator (MSCA) or Microsoft Certified IT Professional (MCITP)

    GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



    Job Posted by ApplicantPro
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  • K
    Job DescriptionJob DescriptionGPSI Guam is a Professional Technical Se... Read More
    Job DescriptionJob Description

    GPSI Guam is a Professional Technical Services Company, headquartered in Hagaring;tña, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.


    GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:

    Health insuranceDental insuranceLife insurance401K...and much, much more!

    This position is in-person in Guam.


    Duties and Responsibilities:

    Administer, operate, and maintain JRM network equipment, and associated systems on the JRM PE and PSNET networks. All change actions will be documented via RFC and in a continuous maintenance log available to all CIO (J6) personnel.Update drawings and configuration control documents as required to maintain as-built drawings in a continuous state of accuracy.Perform software and hardware upgrades as required on all network devices to ensure all Information Assurance Vulnerability Alerts (IAVAs) and similar documents, Computer Task Orders (CTOs), and other security related tasking is applied as required by current Government directives. Ensure system documentation is updated as required to reflect that application of any upgrades.Work with the Regional Information Assurance Manager (IAM) and assistants to provide technical guidance for the completion of various related security documents for all changes, etc. (RMF)Develop documentation, coordinate application, and implement directed network configuration management standards as they apply to JRM IT infrastructure throughout the Region. Coordinate with network transport administrators and associated personnel to ensure information required for network configuration management is maintained in an accurate and complete condition.Assist in the migration of IT systems from Legacy networks to JRM PE or PSNET. The goal is to eventually remove all IT systems from Legacy networks and shut them down. Work toward upgrading the Legacy systems to make them adhere to JRM PE or PSNET IT standards so they can be migrated.

    Qualifications:

    Minimum five (5) years of experience with Cisco networking equipment Minimum Baseline Certifications: CompTIA Security+Minimum Operating System Certification: Cisco Certified Network Associate (CCNA)Secret clearance is required.

    GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



    Job Posted by ApplicantPro
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    Implementation Manager  

    - 00927
    Job DescriptionJob DescriptionSalary: The OpportunityWe're looking... Read More
    Job DescriptionJob DescriptionSalary:

    The Opportunity

    We're looking for an Implementation Manager who thrives at the intersection of technical depth, project ownership, and relationship building. You'll be the person our pharmacy customers trust from day one guiding them through onboarding, holding every stakeholder accountable, and making sure the Medido Health experience exceeds expectations every single time.

    If you love seeing a chaotic go-live turn into a smooth, celebrated launch and you take pride in the playbooks and systems that make the next one even better this role was made for you.


    What You'll Do

    Project Ownership & Delivery

    Own the full implementation lifecycle from contract signature to go-live and post-launch stabilizationBuild and manage detailed project plans with milestones, owners, and dependencies and hold everyone (including us) accountable to themProactively identify risks before they become fires, and communicate status clearly to all stakeholdersDefine, track, and report on implementation KPIs to measure quality and speed of onboarding

    Technical Configuration & Integration

    Become a product expert across the Medido Health suite (Knostos, AIME, IRIS, KITT) with Level 2 technical depthLead data migration, system configuration, workflow mapping, and integration setup with pharmacy management systems and EHRsServe as a technical escalation bridge between customers and the product/engineering teamTroubleshoot and resolve configuration issues with confidence and speed

    Customer Success & Relationship Management

    Build trusted advisor relationships with pharmacy directors, IT leads, and clinical staffConduct executive-level steering meetings while also getting hands-on during technical workshopsPartner with Sales during pre-sales to scope implementations accurately and set the right expectationsDrive customer adoption, satisfaction, and retention from the very first interaction

    Playbook & Process Development

    Document repeatable onboarding playbooks, runbooks, and training materials that scale with the teamTrain internal team members on onboarding processes and best practicesContinuously improve the implementation methodology based on lessons learned


    What Success Looks Like First 90 Days

    First Customer Fully Onboarded

    Playbook Documented

    KPIs Defined & Tracked

    Team Trained on Process

    Stakeholder Relationships Built

    Second Launch Already in Motion


    What You Bring

    Required Qualifications:

    36 years of implementation, customer success, or technical project management experience in Healthcare IT or Pharmacy softwareHands-on experience with EHR, pharmacy management systems (e.g., QS1, PioneerRx, RxDispense), or clinical SaaS platformsProven track record managing enterprise clients through complex, multi-stakeholder software implementationsPMP certification or equivalent project management training / methodology (Agile, PRINCE2)Fully bilingual in English and Spanish written and spoken for client-facing work across US and Puerto Rico marketsExceptional ability to hold stakeholders accountable without damaging relationshipsStrong documentation instincts you write things down, build templates, and make the next person's job easier

    Nice to Have:

    Experience with NCPDP, Surescripts, HL7, and similar integrationsFamiliarity with SQL or data migration processesBackground in LTC or Specialty pharmacy operationsExperience at a high-growth SaaS startup where you wore multiple hats

    Compensation & Benefits

    Competitive base salary commensurate with experiencePerformance bonus tied to implementation quality, customer satisfaction, and milestone deliveryComprehensive health plan (medical, dental, vision)401(k) planRemote-flexible work environment with a high-trust, results-oriented cultureDirect exposure to leadership and real ownership of a function that shapes the company's reputation Read Less
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    Job DescriptionJob DescriptionTitle: Intelligence Management Specialis... Read More
    Job DescriptionJob Description

    Title: Intelligence Management Specialist

    Location: Omaha, NE

    Clearance: TS/SCI

    Responsibilities:

    Provides a full range of intelligence and administrative support to assist analysts, engineers, and scientists involved in a variety of intelligence disciplines and activitiesReview documents for accuracy and responding to staff requests on accessing, coordinating, consolidating or formattingAssisting with administration and management of RFIs, task actions, reports, and briefingsPreparing correspondence and other documents needed to support the management of the program and associated activitiesCreating read-ahead documents, coordinating with security to ensure guests have appropriate access, and building read ahead books or material for official functions and meetingsProviding cross-domain data transfer and intelligence dissemination support

    Requirements:

    Bachelor's degree and at least three (3) years of experience relevant experience in the DoD/IC; an additional four (4) years of experience may be substituted for a degreeRelevant work experience must be within the last two (2) years Current active TS/SCI clearance

    Equal Opportunity Employer/Veterans/Disabled



    Job Posted by ApplicantPro
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  • I

    Project Coordinator  

    - 60501
    Job DescriptionJob DescriptionPosition DetailsCompensation: $28.00/hou... Read More
    Job DescriptionJob Description

    Position Details

    Compensation: $28.00/hour
    Position Type: Full-time (Non-Exempt)
    Schedule: Monday – Friday, 8:30 AM – 5:00 PM. Remote work is not available for this role
    Work Location: The Institute for Food Safety and Health (IFSH), 6502 S Archer Rd, Bedford Park, IL 60501
    Benefits: Our commitment to employee well-being is reflected in our competitive benefits package located here

    Summary

    The Institute for Food Safety and Health (IFSH) is a consortium among Illinois Tech, FDA’s Human Foods Program (HFP), and the food industry.

    The IFSH is comprised of Illinois Tech faculty, scientists and staff with FDA scientists of HFP’s Division of Food Processing Science and Technology co-located in the building, and industry member companies. IFSH is a unique and one-of-a-kind institute in the nation where FDA, academia and the industry join forces and conduct research in a neutral ground to address major national food safety and nutrition issues.

    IFSH hosts the Food Safety Preventive Controls Alliance (FSPCA) and the Sprout Safety Alliance (SSA). Both alliances aim to develop training curricula for the food industry. FSPCA members include senior food safety experts from government agencies, industry, and academia.

    The Project Coordinator position is a vital role within the FSPCA team and supports a highly diverse workgroup. This role requires the ability to work effectively and respectfully with colleagues and internal and external stakeholders from diverse backgrounds and cultures. In this role, you will support project leadership and participants in coordinating the initiation, planning, execution, monitoring, controlling, and closure of multiple projects simultaneously. The ideal candidate must be well-organized and self-motivated, consistently meet performance expectations, demonstrate a professional demeanor, and have a genuine "love to get things done!" attitude.

    Key Responsibilities & Accountabilities

    40% - Collaborate with FSPCA committees, work groups, and stakeholders to manage project deadlines and act as the primary contact for team members, ensuring they have the necessary resources to support organizational objectives.

    20% - Prepare and manage comprehensive action plans, including resources, timelines, deadlines, workflow, meetings, and logistics. Maintain organized and accessible project documentation, plans, and reports

    20% - Monitor the progress of multiple projects and assignments, providing accurate and timely status updates to the team and FSPCA Program leadership

    20% - Efficiently and professionally review and respond to internal and external stakeholders through in-person conversations, email, chat programs, and telephone

    Qualifications

    - Business-driven and people-focused approachExperience in project management preferred
    - Strong interpersonal and communication skills across all levels of an organization
    - Solid organizational skills, including multitasking and time-management
    - Proven problem-solving ability; adaptable with a proactive attitude and mindset
    - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, and OneDrive)
    - Experience with the Asana platform is highly beneficial

    Supervision & Budget Authority

    - This position does not have direct reports or budgetary oversight

    Service Standards and Performance Expectations

    - Demonstrates ownership and accountability by monitoring progress, anticipating risks, and proactively addressing barriers to keep projects on track and deliverables on schedule
    - Prioritizes workload to meet competing deadlines and shifting priorities
    - Maintains organized, current project documentation (records, timelines, tracking tools, etc.)
    - Communicates project information clearly, accurately, and in a timely manner to appropriate stakeholders
    - Demonstrates excellent written and verbal communication; responds promptly and professionally to inquiries and requests
    - Reviews work for accuracy, completeness, and alignment with requirements prior to dissemination or publication
    - Provides high-quality customer service to internal and external customers through in-person, Phone, email, and chat platforms

    Physical Qualifications

    - Must be able to walk up and down one flight of stairs to travel between departments.
    - Approximate 90% of the time is spent working at a desk, performing essential job duties
    - 10% of the time is spent attending off campus meetings and conferences within the greater Chicago area

    EEOC Statement

    Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion, and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities, regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation, including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.

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  • S

    Data Scientist / Visualization Specialist  

    - 20670
    Job DescriptionJob DescriptionPatuxent River, MD - Work is performed o... Read More
    Job DescriptionJob Description

    Patuxent River, MD - Work is performed on-site; however, telework may be approved in certain circumstances based on project needs, security requirements, company & client approval.

    Data Scientist / Visualization Specialist Responsibilities:

    Performs data analysis and develops visualization products that communicate insights to technical and executive stakeholders. Designs dashboards, reports, and visual analytics tools that support performance monitoring and data-driven decision-making.

    Education: Bachelor’s degree in Data Science, Statistics, Information Systems, or related field.


    Experience: 5+ years of experience in data analysis, data visualization, or business intelligence development.


    Security Clearance: Applicant must possess an active Secret-level security clearance or have the ability to obtain and maintain a Secret-level clearance.

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    Senior Data Scientist / Analytics Lead  

    - 20670
    Job DescriptionJob DescriptionPatuxent River, MD - Work is performed o... Read More
    Job DescriptionJob Description

    Patuxent River, MD - Work is performed on-site; however, telework may be approved in certain circumstances based on project needs, security requirements, company & client approval.

    Senior Data Scientist / Analytics Lead

    Leads development of advanced analytics and data science solutions that support organizational decision-making.Applies statistical analysis, machine learning, and automation techniques to analyze complex datasets and identify opportunities for operational improvements and strategic insights.

    Education: Master’s degree in Data Science, Statistics, Computer Science, Analytics, or related field.


    Experience: 10+ years of experience in analytics, data science, or advanced data analysis.

    Security Clearance: Applicant must possess an active Secret-level security clearance or have the ability to obtain and maintain a Secret-level clearance.

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