Job DescriptionJob DescriptionThe South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid
Agency for South Carolina. The Medicaid Management Information System (MMIS)
Replacement and Member Management Replacement Systems projects are the largest
Information
Technology projects the State will undergo in collaboration with the SCDHHS
Project Management Office (PMO). The PMO is responsible for staffing all SCDHHS projects
as well as establishing and monitoring IT related governance and standards, which are
followed by all enterprise project teams.
The Quality Assurance Analyst will be assigned to projects for the South Carolina Department
of Health and Human Services (SCDHHS), the Medicaid Agency for SC.
Candidates who enjoy working on complex, change-oriented projects will find this position
attractive.
SCOPE OF THE PROJECT:
SCDHHS is seeking a Quality Assurance Analyst (LEAD) to assist with implement
small to large projects.
PRE-EMPLOYMENT CHECKS?
State mandatory - Criminal, Credit and E-Verify background checks
Objectives to Be Fulfilled by Candidate:
This position is for a Quality Assurance resource on the Systems Applications
Integration and Development team and serves as a system testing specialist on SC
DHHS enrollment and eligibility systems, to include document management and
workflows. Serves as a technical resource for agency projects, regarding Medicaid
enrollment, eligibility, and claims processing and their related sub-systems. Uses
expertise to evaluate proposed and implemented solutions as well as recommend
improvements.
• Develop test plans, QA and/or User Acceptance Testing processes and test
cases for product management and software development teams.
Design and support user interface testing application and regression testing software.
Test software applications for reliability and stability.
Implement testing programs to perform quality assurance on technical applications
including negative testing and usability.
Perform Smoke test, System Integration Test and End to End test on various
systems/Applications.
-Proactively identifies issues, and action items leading to possible solutions by planned
due date or report impediments to finding a timely solution and coordinate with
leadership and technical resources at all levels.
• Participate in projects to perform quality assessments that expose security
flaws, reveal defects and identify areas of optimization.
Define, implement, and evangelize best practices, processes, and policies which are
established internally and by applying industry best practices.
Ensure projects adhere to software testing governance policies, best practices and
guidelines and recommend improvements.
Maintain database with product defects, user reviews, survey information and
functional improvements.
Coordinate with product development teams and software engineers to recommend
solutions to maximize performance and efficiency.
- Advises on best practices regarding industry standards. Maintains issues in
defect database and participates in collaborative efforts to resolve and coordinate with
leadership and technical resources at all levels.
• Perform reviews, walkthroughs, or inspections and adhere to established
governance standards.
Provides oversight/approval of vendor unit/system integrated test plans and test results.
Provide guidance on the preparation/review of test plans.
Provide guidance on the preparation/review of test scripts/scenarios.
Preparation/review of test reports.
Checking progress against targets, report as necessary and take action to resolve
exceptions.
- Collaborates with internal stakeholders and technicians at all levels; document
feedback and reports of testing outcomes to management. Work with architects,
technicians, and management on project testing and complete assigned tasks in a
timely fashion.
REQUIRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
-Superb written and oral communications
skills, including the ability to write
requirements and Use Cases. Very Strong
proficiency in English is required.
-5 years translating business requirements or
policy documentation into test cases and
scenarios; building test cases and scenarios
into test systems.
-5 years’ experience in Quality Assurance &
Quality Control.
-3 years’ experience in Sahi Pro/Selenium
Automation Framework.
-Working knowledge of ONE of the
following: Spice, TPI, TMMI, CMMI OPF,
OPD and PPQA process areas.
-Direct hands on experience with formal test
design techniques like Equivalence Class
Partitioning and Pairwise Analysis.
-Experience with test design tools like PICT
or equivalent orthogonal based tools.
PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
Preferred Skills:
-5+ years large enterprise or e-business
systems experience.
-3 years Medicaid or healthcare experience.
Deep knowledge of healthcare operations
(preferably Medicaid), business processes.
-Experience with X.12 Standards and HIPPA
EDI Transactions.
-Proficient in Atlassian tool suite including
JIRA and Confluence.
-Prior experience working in a standard
SDLC (waterfall methodology) & in an
AGILE delivery.
REQUIRED EDUCATION:
Bachelor’s degree in a technical, business, or
healthcare field. Or equivalent experience on
a year for year basis
ADDITIONAL DUTIES/SKILLS:
-Design and Develop Test Automation Scripts
using Test Automation Guidelines.
-Document and support development of test
scenarios/cases and the execution of testing
activities.
-Should be able to communicate and publish
status reports of all open issues and gaps
found during test phase and articulate the
details to the Development teams.
RequirementsRequired Skills
Skill Type
Skill Name
CertificationEducationLicenseOtherSkillBachelor’s degree in a technical, business, or healthcare field. Or 5+ years of equivalent Quality Assurance experience
CertificationEducationLicenseOtherSkill5+ years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.
CertificationEducationLicenseOtherSkill5+ years of experience in Quality Assurance & Quality Control.
CertificationEducationLicenseOtherSkill3+ years of experience in Sahi Pro/Selenium Automation Framework.
CertificationEducationLicenseOtherSkillWorking knowledge of ONE of the following: Spice, TPI, TMMI, CMMI OPF, OPD and PPQA process areas.
CertificationEducationLicenseOtherSkillDirect hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.
CertificationEducationLicenseOtherSkillExperience with test design tools like PICT or equivalent orthogonal based tools.
Preferred Skills
Skill Type
Skill Name
CertificationEducationLicenseOtherSkill5+ years large enterprise or e-business systems experience.
CertificationEducationLicenseOtherSkill3+ years Medicaid or healthcare experience.
CertificationEducationLicenseOtherSkillExperience with X.12 Standards and HIPPA EDI Transactions.
CertificationEducationLicenseOtherSkillProficient in Atlassian tool suite including JIRA and Confluence.
CertificationEducationLicenseOtherSkillPrior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.
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