• V

    Senior OEM Paint Shop Consultant  

    - Wayne
    Job DescriptionJob DescriptionPosition SummaryWe are seeking a highly... Read More
    Job DescriptionJob DescriptionPosition Summary

    We are seeking a highly experienced Senior OEM Paint Shop Consultant to lead operational improvements within automotive paint manufacturing facilities. The ideal candidate brings extensive leadership experience in OEM paint shop operations and has a proven track record of solving complex manufacturing challenges, improving operational performance, and implementing sustainable process controls.

    This role requires a hands-on leader who can quickly assess production environments, identify opportunities for improvement, develop actionable solutions, and partner with plant leadership to drive measurable business results. The successful candidate is equally comfortable on the production floor coaching teams as they are presenting strategic recommendations to executive leadership.


    Key Responsibilities

    Lead operational assessments of OEM automotive paint shops to identify process inefficiencies, quality concerns, bottlenecks, and improvement opportunities.Apply structured problem-solving methodologies (8D, A3, PDCA, DMAIC, Root Cause Analysis, etc.) to resolve complex manufacturing and quality issues.Develop and implement standardized processes, operating procedures, and control plans that improve operational consistency and sustainability.High focus on problem solving and driving continuous improvement initiatives focused primarily on Quality paint issues.Analyze key operational KPIs and implement strategies that improve:First Time Through (FTT)Defect Detection and ContainmentScrap and ReworkOverall Equipment Effectiveness (OEE)Downtime ReductionThroughputPartner with plant leadership to establish performance dashboards and accountability systems.Coach, mentor, and develop plant leadership teams in Lean Manufacturing and Continuous Improvement principles and problem solving methodologies.Lead cross-functional teams through process changes, production launches, recovery activities, and operational transformations.Provide executive-level recommendations supported by data analysis and operational insights.Support launch readiness activities for new vehicle programs and paint shop installations.Ensure compliance with OEM quality standards, environmental regulations, and safety requirements.Build strong working relationships with plant leadership, engineering, maintenance, quality, suppliers, and executive stakeholders.
    Required Qualifications

    Bachelor's Degree in Engineering, Manufacturing, Operations Management, or equivalent experience.10+ years of progressive leadership experience within OEM automotive paint shop operations.Previous experience in leadership roles such as:Paint Process Improvement ManagerPaint Process EngineerPaint Spray Booth Technician (Robotics and Paint Applications)Area ManagerOperations ManagerManufacturing ManagerProduction ManagerExtensive knowledge of automotive paint shop processes including:PretreatmentE-CoatPrimerBasecoatClearcoatSealerOven OperationsFinal Finish QualityDemonstrated success leading large-scale operational improvements.Proven ability to solve complex manufacturing problems under demanding production environments.Strong understanding of Lean Manufacturing, Six Sigma, Continuous Improvement, and standardized work.Experience utilizing manufacturing KPIs to drive operational decision-making.Excellent verbal, written, and presentation skills.Ability to travel extensively (50–75%) to customer locations.
    Preferred Qualifications

    Lean Six Sigma Green Belt or Black Belt certification.Experience supporting new vehicle launches.Experience working with multiple OEMs (Ford, General Motors, Stellantis, Rivian, Scout Motors, etc.).Consulting experience supporting manufacturing operations.Experience implementing Manufacturing Operating Systems and Performance Management Systems.
    Core CompetenciesStrategic Problem SolvingRoot Cause AnalysisProcess ImprovementControl PlansOperational ExcellenceKPI ManagementProcess ControlsLean ManufacturingContinuous ImprovementChange LeadershipExecutive CommunicationTeam DevelopmentCoaching & MentoringCross-Functional LeadershipCustomer Relationship ManagementDecision Making Under Pressure
    What Success Looks Like
    The successful Senior OEM Paint Shop Consultant consistently delivers measurable improvements in operational performance by:

    Reducing quality defects and reworkIncreasing process stability through standardized controlsDeveloping high-performing plant leadership teamsCreating sustainable operational improvements that continue long after project completionBuilding trusted partnerships with customer leadership through technical expertise, professionalism, and resultsImproving production efficiency and throughput This position is ideal for a former OEM Paint Shop Manager or Operations Leader who enjoys solving difficult manufacturing challenges, mentoring teams, and helping automotive plants achieve world-class operational performance.

      Read Less
  • D

    MSP IT Support Technician - Phoenix, AZ  

    - Phoenix
    Job DescriptionJob DescriptionReports to: IT Support ManagerPay Rate:... Read More
    Job DescriptionJob Description

    Reports to: IT Support Manager

    Pay Rate: 50,000 – 60,000 Annually

    Duties and Responsibilities

    Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment.

    Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications

    Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned

    First level identification and escalation of Major Incidents using the approved IT escalation processes

    Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT

    Assist in creating knowledgebase articles, checklists, FAQs and End User training.

    Follow all standard service desk policies and procedures.

    Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment

    Willingness to learn industry specific and proprietary management systems

    Perform network administration functions, user account permissions, Active Directory changes

    Follow up with clients to ensure resolution is complete and satisfactory

    Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures

    Collaborate with peers to form technical solutions

    Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company

    Additional responsibilities as assigned

    Must possess reliable transportation and be willing to travel to customer sites as needed

     

    Capabilities/Competencies

    Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above.

    Minimum of 2 years in a customer service role within an IT support team.

    Thorough knowledge of all Windows server and desktop operating systems

    Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange

    Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration

    Ability to provide remote desktop support to customers.

    Ability to use remote support tools like VNC, LogMeIn, RDP, etc.

    Ability to multi-task and maintain good communication is a must

    Solid organizational skills and be strong attention to detail.

    Excellent written and oral communication skills.

    Excellent problem analysis and solving skills.

    The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required.

    Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis.

    Must be able to learn quickly and be very self-sufficient with limited training required.

    Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner.

    Self-starter, dependable and accurate in completing tasks with strong attention to detail.

    Demonstrated ability to multi-task and work independently with minimal supervision.

    Adhere to internal IT Policy and Procedures as it relates to helpdesk operations.

    Independent, self-starting attitude with the willingness to share knowledge.

    Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.

    Ability to function effectively in a fast-paced environment

    Desired Skills & Experience

    2-4-year degree in a Technical field

    Minimum of 1 year in the hospitality industry

    IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP.

    Understanding of basic ITIL principals preferred.

    Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based.

    Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users.

    Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN.

    Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration.

    Knowledge of Active Directory and application-based user account management.

     

    \nCompany Description

    Desert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support.

    Company DescriptionDesert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support. Read Less
  • A
    Job DescriptionJob DescriptionSmart Homz is a rapidly growing Home Tec... Read More
    Job DescriptionJob DescriptionSmart Homz is a rapidly growing Home Tech company and is seeking field technicians.

    Full-time Opportunities throughout NJ, but immediate need in Ocean/Atlantic County (willing to commute to Monmouth on an as needed basis)

    We are seeking motivated individuals to install, service, configure, and troubleshoot, home theater, A/V distribution, home networking, security systems and Smart Home systems. This individual will be working in both new and existing construction projects.

    Qualified applicants MUST:

    Have a SOLID WORK ETHIC!Positive "CAN DO" attitude.Strong attention to details with ability to documents the tasks executedPossess valid driver's license and a clean driving recordPossess working flexibility and motivated to improve personally and professionally as it relates to the job.Demonstrate a proven customer service track record with attention to detail.Possess basic safety skills and knowledge.Skilled in working with hand and power toolsSociable and comfortable interacting with our clients,High school diploma or equivalent is a minimum requirement.Be familiar with residential constructionBasic understanding of electrical circuits and theory.Have trouble-shooting skillsHave the desire and willingness to acquire the skills and knowledge in this new and exciting field.The successful candidate will be working with the latest home automation technologies, and the highest performing audio and video systems.

    Experience:

    Clean Driving Record: 5 years (Required)Installation or servicing Home networking: 1 year (Preferred)Installing or servicing Audio Video systems: 1 year (Preferred)Installation or servicing CCTV systems: 1 year (Preferred)Education:

    High school or equivalent (Required)License:

    Driver's License (Required)Job Types: Full-time, Part-time, Temporary, Contract

    Salary: Dependent upon experience

    Work Remotely

    NoJob Types: Contract, Part-time, Full-time

    Pay: $40,000.00 - $60,000.00 per year

    Schedule:

    Monday to FridaySupplemental Pay:

    Bonus payCommission payEducation:

    High school or equivalent (Required)License/Certification:

    Driver's License (Required)Work Location: On the road Read Less
  • T

    IT Technical Support Specialist Tier 2  

    - Tampa
    Job DescriptionJob DescriptionWe are seeking a motivated super-geek to... Read More
    Job DescriptionJob Description

    We are seeking a motivated super-geek to join our team! The ideal candidate will be a self motivator with ownership and accountability traits who doesn't mind rolling their sleeves up and getting dirty. In depth experience within the MSP world with roles/specialties in NOC, System/Backup/Network Administration, and Implementation Specialist with a focus on not only System and Network, but also Line of Business Applications.

    Responsibilities:

    Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyTrack customer issues and resolutionsPerform proactive and reactive services for our customers to ensure stability inline with best practices and complianceProactively reviewing customer environments and architecture to provide recommend opportunities for improvement

    Qualifications:

    Amazing customer service skills with the ability to communicate well over the phonePositive, upbeat, and professionalStrong troubleshooting and critical thinking skillsMust be proficient in Windows Protocols, RMM, Servers, Networking, Firewalls, and Security Protection(s)Batch and/or Powershell ScriptingMCSE, Azure, and Office 365 Certification a plus

    Applicants will demonstrate their technical abilities in a virtual environment during the interview process.

    \nCompany Description

    We provide the very best customer service and technology solutions to our clients to provide opportunity for increased profit and reduced expenses through automation.

    Company DescriptionWe provide the very best customer service and technology solutions to our clients to provide opportunity for increased profit and reduced expenses through automation. Read Less
  • D

    Technical Support Specialist  

    - Salinas
    Job DescriptionJob DescriptionJob description: As the Technical Suppor... Read More
    Job DescriptionJob DescriptionJob description: As the Technical Support Specialist in a Managed Service Provider (MSP) environment, you will provide hands-on and remote IT support for various client organizations. Your responsibilities include troubleshooting hardware, software, and network issues, setting up and configuring workstations, managing peripheral devices, and assisting with software installations. You’ll collaborate with the internal IT team to resolve complex issues, maintain accurate documentation, and ensure timely resolution of client requests. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: On-site troubleshooting for hardware, software, and networking issues.Setup, configure, and maintain workstations and peripheral devices.Assist with software installations and updates.Provide technical support to clients and document resolutions.Collaborate with remote teams and escalate complex issues as needed.Qualifications: Basic knowledge of IT systems, networking, and troubleshooting.Strong communication skills and customer service orientation.Ability to work independently and manage multiple tasks.Experience in an MSP or similar environment is a plus, but not required.Job Type: Full-time Work Location: In person Read Less
  • M

    Senior Agentic AI Specalist  

    - Urbandale
    Job DescriptionJob DescriptionDescription:Position SummaryThe MFM IT t... Read More
    Job DescriptionJob DescriptionDescription:

    Position Summary

    The MFM IT team has a long history of delivering and maintaining core business systems in a mid-sized Property & Casualty insurance environment. As we expand our development team and adopt new AI development tools, we are making a deliberate investment in building this capability correctly from the start. As we begin to build agentic AI capabilities within our enterprise system, we are looking for an experienced engineer with strong knowledge of agentic AI systems to help guide this effort.


    The Senior Agentic AI Specialist will work closely with MFM's Principal Architect, who leads overall platform architecture, and partner with senior developers to design, implement, and improve agent-based solutions. This role will bring specialized expertise in areas where we are still developing depth, including agent orchestration, retrieval pipelines, LLM evaluation, and prompt design. This is an ongoing platform effort, not a one-time project. The work will evolve over time as we expand capabilities, integrate new tools, and improve system quality.


    Our core systems are built on a Microsoft/.NET stack. As we develop our agentic AI capabilities, we expect to leverage cloud-based tooling (likely within Azure) where appropriate. We are pragmatic about using the right tools for the problem, while maintaining alignment with our existing platform and operational requirements. At Midwest Family we value practical experience, clear thinking, and the ability to apply these skills in a real-world environment.


    Application Requirements


    Cover Letter and Resume:

    Please include the following in your cover letterA description of an AI or agent-based system you have worked on, including your role and how you evaluated quality Your approach to reducing incorrect or unsupported outputs An example of how you supported other developers or teams in adopting AI capabilities Your physical remote work location stateSalary expectations


    Responsibilities:

    Platform Architecture & Evolution: Provide input into AI-related architecture decisions. Evaluate tools, models, and approaches, and make practical recommendations based on trade-offs and outcomes.Agent Lifecycle Management: Design, build, and maintain agents. Define prompts and configurations, support routing decisions, and monitor performance in production.RAG Pipeline Engineering: Improve retrieval quality by working with chunking strategies, embeddings, search methods, and metadata filtering. Support onboarding of new knowledge sources. Quality & Hallucination Reduction: Help reduce incorrect or unsupported outputs through system design, testing, and monitoring. Apply practical approaches across prompts, retrieval, and model behavior.Evaluation & Testing: Develop and maintain evaluation approaches to measure output quality, including relevance and accuracy. Support regression testing and identify failure patterns.Prompt Engineering: Create and maintain prompts for different agents. Diagnose unexpected behavior and develop reusable patterns where appropriate.Tool Integration: Support integration with internal systems and APIs. Help manage tool access and ensure reliable execution and error handling.Observability & Operations: Contribute to logging, tracing, and monitoring. Support analysis of system behavior, cost, and performance in production.Governance & Configuration: Work with configuration across agents, prompts, and models. Ensure changes are version-controlled and reviewed.Developer Support: Work with other developers to share knowledge, review designs, and establish consistent approaches.Research & Evaluation: Stay current with new models and tools. Evaluate them in a structured way and recommend adoption where appropriate.Requirements:

    Education & Certification

    College degree or Programming Certification (preferred)5+ years of equivalent work experienceRequired ExperienceExperience building or working with AI/LLM-based systems in a production or near-production environment Strong understanding of agent-based patterns (ReAct, tool usage, etc.) Experience with retrieval-based systems (RAG), vector stores, or search pipelines Familiarity with evaluating non-deterministic system outputs Experience improving system quality through testing and iteration Strong software engineering skills required. Experience with Python, TypeScript, or C# preferred Ability to work across technologies and integrate AI solutions into an existing enterprise environment Preferred ExperienceExperience working with multiple LLM providers Familiarity with emerging tools and frameworks in the agentic AI space Experience integrating with enterprise systems and data sources Experience mentoring or supporting other developers Personal AttributesStrategic thinker with strong analytical and problem-solving skillsTechnically proficient with broad systems knowledgeExcellent interpersonal, written, and verbal communication skillsSelf-directed, collaborative, and highly organizedCustomer-oriented and able to navigate high-pressure environmentsFlexible and adaptable in regards to learning and understanding new technologies.Exceptional organizational skills and ability to keep track of multiple projects at a time.Ability to conduct research into software-related issues and products.Technically proficient.Exceptional attention to detail.Ability to work both independently and in a team-oriented, collaborative environment.Work ConditionsRemote work environment following core hours 8AM-5PM Central TimeOvertime may be required to meet project deadlines or monitor system processes.Sitting for extended periods of time.Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.Minimal travel will be required for the purpose of off-site software training and team meetings.Physically able to participate in virtual and in-person training sessions, presentations, and meetings.\nCompany Description

    Midwest Family Mutual is a leading insurance provider dedicated to delivering comprehensive and innovative insurance solutions. We are committed to providing exceptional service and creating a supportive environment for our employees. As a regional carrier operating in 23 states, we offer a full array of Commercial & Personal Property and Casualty lines of business.

    Company DescriptionMidwest Family Mutual is a leading insurance provider dedicated to delivering comprehensive and innovative insurance solutions. We are committed to providing exceptional service and creating a supportive environment for our employees. As a regional carrier operating in 23 states, we offer a full array of Commercial & Personal Property and Casualty lines of business. Read Less
  • H

    Technical Project Manager  

    - Houston
    Job DescriptionJob DescriptionHealthcare Technical Project ManagerA Ho... Read More
    Job DescriptionJob Description

    Healthcare Technical Project Manager

    A Houston area non-profit organization is searching for an experienced Healthcare Technical Project Manager to join their team. This position requires 2+ years of hands-on experience driving healthcare integration projects (HL7 v2 and v3) with internal and external stakeholders, focused primarily on Participant onboarding and Tier 1 Production Support.

    The candidate will be a member of a small agile team that values quality and dedication. This position will require you to collaborate with other members of the development team, account management, business development, and our platform vendor, InterSystems. As a member of the team, the candidate will interact with all stakeholders of the business, including Participants, management, vendors, and non-technical staff.

    This position will require the candidate to work with Participants from kick-off of technical implementation to completion to ensure implementation deadlines are met, key implementation requirements are included, and communication is established and continued throughout implementation and hand-off to support status.

    Responsibilities include, but are not limited to:

    1. Serve as the primary technical point of contact for Participants, fostering strong, long-term relationships.

    2. Act as a liaison between Participants and internal teams to ensure coordinated communication and aligned expectations.

    3. Support Participants throughout the full implementation lifecycle, including:

    Initiating implementation with EMR vendors and submitting required tickets.Aligning expectations among Development, Participant EMR teams, and Participant staff prior to kickoff.Maintaining active communication with EMR teams to ensure timely and minimally disruptive implementations.Monitoring Development milestones and ensuring timely completion of key checkpoints.

    4. Configure and maintain VPN connectivity to send and receive HL7 v2 (ADT, ORU, MDM) messages by coordinating with Participant network teams and InterSystems.

    5. Establish and maintain HL7 v3 (CCD) connectivity, including collecting and managing X.509 certificates and facilitating timely certificate renewals.

    6. Develop and maintain documentation for projects, processes, and internal/external reference.

    7. Manage and track tickets and issues in Jira and InterSystems TrakCare to support project oversight and Development workflows.

    8. Troubleshoot and resolve minor technical issues within InterSystems, including:

    Monitoring ADT, ORU, MDM, and CCD interfacesPerforming ADT/ORU/MDM interface buildsUpdating HL7 v2 codesets and handling Participant code requestsConducting Clinical Viewer searches as needed

    9. Route inquiries from Participants, EMR contacts, and internal teams to the appropriate subject-matter experts to ensure timely and accurate responses.

     

    Houston, TX candidates or those willing to relocate will be considered.

    This position requires 2+ years of hands-on experience managing complex healthcare integration projects with internal and external stakeholders.

    Experience with InterSystems HealthShare and Jira is preferred.

     

    \nCompany Description

    Today, Healthconnect Texas operates a sustainable health and community information exchange that coordinates care for the community, improves overall population health, enhances health and wellness initiatives, reduces healthcare costs, and advances opportunities for long-term research and disease prevention. Located in the heart of Houston, close to the Texas Medical Center, Healthconnect Texas is a vital part of the long-term care coordination for patients across the State of Texas.

    Company DescriptionToday, Healthconnect Texas operates a sustainable health and community information exchange that coordinates care for the community, improves overall population health, enhances health and wellness initiatives, reduces healthcare costs, and advances opportunities for long-term research and disease prevention. Located in the heart of Houston, close to the Texas Medical Center, Healthconnect Texas is a vital part of the long-term care coordination for patients across the State of Texas. Read Less
  • F

    Quality Assurance Food Safety Manager  

    - Mahwah
    Job DescriptionJob DescriptionJob Title: Quality Assurance Manager & F... Read More
    Job DescriptionJob Description

    Job Title: Quality Assurance Manager & Food Safety Manager

    Status: Full Time

    Salary: Exempt

    Position Summary: Freshline Produce LLC., The Quality Assurance and Food Safety (QAFS) Manager is responsible for overseeing and maintaining all QAFS policies and procedures. The QAFS Manager provides leadership, support, and guidance directly to their team and indirectly and directly to other plant personnel to ensure; food quality standards, food safety guidelines, legal requirements (as they pertain to food safety) and customer expectations are met. The QAFS Manager reports directly to the Operations Manager. He/she will assure consistent quality of production by developing and enforcing good automated manufacturing practice (GMP) systems, validating processes, providing documentation, and managing staff.

    Responsibilities:

    Incoming Raw Materials/ Inspection/ Inform QA Manager and Operations Manager if there are quality issues. Fill out Receiving LogInspect incoming green beans and fill out and share the Green Bean Inspection ReportFirst in First Out (FIFO) inventory managementIdentify, label, date, and make a daily inventory list of all WIP products in the coolersProduction Line Quality Checks including product quality, case quality, Tsunami checks, Metal detector check and room temperature checksFill out Non-conforming form for products not in specificationPut Non-conforming products on HoldMaintain Hold release logServe as member HACCP TeamTrain employeesKeeps up to date with relevant international, federal, state and local regulationsEnsure all current certification requirements are met as well as the addition and/or compliance of any new required certificationMaintains the Quality Management Food Safety (QMFS) systemEnsures the food quality and safety procedures outlined in the QMFS are communicated to all necessary personnel and correctly implementedReviews and approves monitoring activities to ensure food safety parameters are metHolds and tracks non-conforming productAuthorizes product release as it pertains to food safetyCommunicates all Hold and Release activity to relevant departmentAnalyzes activities outlined in the QMFS for completion, efficacy, and efficiencyTracks completion of corrective action and verifies preventative actionsIssues corrective actions for the incorrect or ineffective implementation of the QMFS system Identifies improvement opportunities for the QMFSWorks with senior management on the development and revision of policies and procedures as they pertain to food quality and safetyCompletes responsibilities outlined in the QMFS which include, but are not limited to:Scheduling calibrations and maintaining recordsEnsuring the completion of employee training activities designed to keep employees knowledgeable, informed, and in compliance with food quality and safety standards and procedures relevant to their job function -Responsible for ensuring effectiveness of trainings providedObtains compliance documents from suppliers and vendorsUpdating and tracking all QMFS document changesMock RecallsInternal audits Directs and schedules customer, 3rd party, and regulatory auditsCompletes audit checklist and is responsible for the completion of any corrective actions issuedInteracts with regulatory personnel, food safety auditors, and customers to maintain positive and responsive relationships and ensure rapid corrective actions through dynamic leadership and timely documentationInvestigates customer complaints using root cause analysis and works with department managers to determine what corrective and preventative actions are necessaryResponds to complaints in the required timeframePrepares a monthly written report for management recapping food safety and quality issues, trends, corrective actions, and preventive measures taken.Leads annual management review- any changes made and verifies their compliance with food safety and quality standards.Completes customer compliance documentationCommunicates document and specification updates to all relevant departmentsReviews and approves lab testing chargesReviews environmental resultsOrders lab supplies and additional items as necessaryRelays audit schedule to necessary personnelPerform miscellaneous job-related duties as assignedResponsible for the day to day management of the Quality Assurance team including training and development of QA staff and clear identification of objectives to meet the company needs. May assist other managers in supervisory responsibilities as necessary

    Requirements:

    Strong supervisory, communication, training, and interpersonal skills Very detail orientedStrong problem-solving skillsExperience in the Produce industry is a plusWorking knowledge of GMP and food safety regulations is a plusEffective organizational skill; Able to manage priorities and complexitiesKnowledge of processing machinesExcellent computer skillsProficiency with Microsoft Word, Excel and OutlookStrong multi-tasking skillsInternal Audit, PCQI, HACCP, and SFQ Practitioner certification preferredExcellent communication, training, and team building skillGood writing, statistical, analytical, and critical thinking skillsAbility to effectively communicate and respond to the concerns of managers, subordinates, and regulatory agenciesAbility to manage multiple priorities at one timeBilingual (English/Spanish) is a preferred Read Less
  • A

    Embedded Software Engineer  

    - Greenville
    Job DescriptionJob DescriptionEmbedded Software Engineer – Job Descrip... Read More
    Job DescriptionJob DescriptionEmbedded Software Engineer – Job Description

    Job Title: Software Engineer
    Department: Engineering
    Reports To: Program Manager and Engineering Director
    FLSA Status: Exempt / Full-time

    DoD Secret clearance required.

    Salary Range: $90,000 - $125,000 Annually (depending on experience)

    ROLE

    We are seeking a skilled Embedded Software Engineer to design, develop, and integrate software for embedded systems. This role covers the full development lifecycle with a strong emphasis on testing and validation to ensure functionality and reliability. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to present and explain software solutions to internal teams and customers.

    RESPONSIBILITIES

    Perform full lifecycle development for embedded systems, including implementation, unit testing, and integration.Review customer requirements, translate them into specifications, and produce technical documentation, designs, and operational concepts.Collaborate closely with hardware engineers to ensure seamless integration of software with electronic components and boards.Develop and execute test plans and procedures; perform debugging, troubleshooting, and ensure compliance with functional specifications.Conduct design and code reviews, resolve defects, and adhere to established development processes, configuration management, and release practices.Work under technical leadership while demonstrating initiative and self-direction.Design and implement software for real-time operating systems (RTOS) with strict timing constraints.Develop low-level device drivers and support component-level integration.Support automated build and test pipelines for embedded software.Present and explain software designs and solutions to internal teams and customers.

    REQUIRED SKILLS

    Strong proficiency in C programming for embedded Linux or RTOS environments.Experience integrating software with custom processor-based circuit card assemblies.Working knowledge of higher-level programming languages, including C++ and Python.Experience in requirements development and management.Familiarity with formal verification procedures.Ability to work effectively in a team environment on projects with many requirements.

    PREFERRED SKILLS

    Bare-metal, register-level configuration/setup softwareDevice driver development for UARTs, I²C, SPI, and similar interfaces.Experience with Yocto or Buildroot embedded Linux build environments.Experience with toolchains such as JIRA, Confluence, Bitbucket (Git), and Jenkins.Knowledge of Requirements frameworks, especially DOORS, Jama and Excel.Experience with testing equipment, instrumentation, and data acquisition tools.Knowledge of messaging protocols within the OSI 7‑layer stack.Working knowledge of C++, Python and C#.

    QUALIFICATIONS

    Bachelor’s Degree in Computer Engineering, Software Engineering, or related field.Minimum 5 years of relevant experience.DoD Secret clearance required.Position located in Melbourne, FL (not remote).


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    Embedded Software Engineer  

    - Melbourne
    Job DescriptionJob DescriptionEmbedded Software Engineer – Job Descrip... Read More
    Job DescriptionJob DescriptionEmbedded Software Engineer – Job Description

    Job Title: Software Engineer
    Department: Engineering
    Reports To: Program Manager and Engineering Director
    FLSA Status: Exempt / Full-time

    DoD Secret clearance required.

    Salary Range: $90,000 - $125,000 Annually (depending on experience)

    ROLE

    We are seeking a skilled Embedded Software Engineer to design, develop, and integrate software for embedded systems. This role covers the full development lifecycle with a strong emphasis on testing and validation to ensure functionality and reliability. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to present and explain software solutions to internal teams and customers.

    RESPONSIBILITIES

    Perform full lifecycle development for embedded systems, including implementation, unit testing, and integration.Review customer requirements, translate them into specifications, and produce technical documentation, designs, and operational concepts.Collaborate closely with hardware engineers to ensure seamless integration of software with electronic components and boards.Develop and execute test plans and procedures; perform debugging, troubleshooting, and ensure compliance with functional specifications.Conduct design and code reviews, resolve defects, and adhere to established development processes, configuration management, and release practices.Work under technical leadership while demonstrating initiative and self-direction.Design and implement software for real-time operating systems (RTOS) with strict timing constraints.Develop low-level device drivers and support component-level integration.Support automated build and test pipelines for embedded software.Present and explain software designs and solutions to internal teams and customers.

    REQUIRED SKILLS

    Strong proficiency in C programming for embedded Linux or RTOS environments.Experience integrating software with custom processor-based circuit card assemblies.Working knowledge of higher-level programming languages, including C++ and Python.Experience in requirements development and management.Familiarity with formal verification procedures.Ability to work effectively in a team environment on projects with many requirements.

    PREFERRED SKILLS

    Bare-metal, register-level configuration/setup softwareDevice driver development for UARTs, I²C, SPI, and similar interfaces.Experience with Yocto or Buildroot embedded Linux build environments.Experience with toolchains such as JIRA, Confluence, Bitbucket (Git), and Jenkins.Knowledge of Requirements frameworks, especially DOORS, Jama and Excel.Experience with testing equipment, instrumentation, and data acquisition tools.Knowledge of messaging protocols within the OSI 7‑layer stack.Working knowledge of C++, Python and C#.

    QUALIFICATIONS

    Bachelor’s Degree in Computer Engineering, Software Engineering, or related field.Minimum 5 years of relevant experience.DoD Secret clearance required.Position located in Melbourne, FL (not remote).


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  • A

    IT Operations Manager  

    - Washington
    Job DescriptionJob DescriptionAHIP is looking for a dynamic IT Operati... Read More
    Job DescriptionJob Description

    AHIP is looking for a dynamic IT Operations Manager to join their team! If you are looking to make a real difference through your career journey, why not do it with the foremost health insurance advocacy organization in the nation? AHIP is the industry-leading trade association of health insurance providers striving to make health care better and coverage more affordable for every American. Our team works among the nation’s most influential policymakers and stakeholders with front-row seats to make an unparalleled impact and change with policy advocates, leading conveners and conferences, foremost innovators, and champions of the healthcare industry.

    Position Summary: The IT Operations Manager is a hands-on technology leader responsible for the daily performance, availability, and security of AHIP’s technology ecosystem. Reporting to the Vice President of Information Technology, this role oversees the organization’s IT support functions, including the direct supervision of IT Support Analysts and the management of the outsourced Managed Services Provider (MSP).

    The IT Operations Manager serves as the technical owner for the Microsoft 365 and Azure environment, troubleshooting and maintaining cloud infrastructure, endpoints, and enterprise applications. This position requires deep, current technical skills as well as successful vendor management to deliver high-quality support to AHIP staff while ensuring technology investments are secure, compliant, and optimized for a hybrid workforce. In this role, you'll be instrumental in modernizing AHIP's IT environment and building out our new, tech-forward office — shaping the systems and spaces our team relies on every day.

    Essential Duties and Responsibilities:

    IT Operations & Support Leadership: Lead the daily operations of the IT Service Desk, serving as the escalation point for technical issues. Manage IT Support Analysts and the outsourced MSP to ensure tickets are resolved within Service Level Agreements (SLAs) and user satisfaction remains high.Microsoft 365 & Azure Administration: Serve as the primary administrator for the Microsoft 365 tenant and Azure environment. Configure user identities, Exchange Online, SharePoint, OneDrive, Teams, and Intune/Endpoint Manager policies to ensure a secure and productive digital workspace.Vendor & MSP Management: Act as the primary operational liaison with AHIP’s Managed Services Provider (MSP) and other technology vendors. Monitor vendor performance, review monthly service reports, and hold providers accountable for deliverables, SLAs, and contract obligations.Infrastructure & Asset Management: Manage the lifecycle of hardware and software assets, including laptop procurement, imaging, and inventory tracking. Oversee the maintenance of on-premise and cloud infrastructure, ensuring backups, patching, and disaster recovery systems are tested and functional.Onboarding & Offboarding: Streamline and execute technical onboarding and offboarding processes for employees and contractors, ensuring timely access provisioning and secure data retention in compliance with AHIP policies.Security Operations: Collaborate with the VP of IT to implement cybersecurity best practices. Operationalize security policies such as Multi-Factor Authentication (MFA), Conditional Access, email security gateways, and vulnerability remediation. Ensure appropriate system level protections such as endpoint protection and backups are in compliance with established policies.System Documentation & Knowledge Management: Create and maintain comprehensive technical documentation, including network diagrams, standard operating procedures (SOPs), and knowledge base articles to support the IT team and end-users.Project Implementation: Lead technical execution for IT projects, such as system migrations, software rollouts, and office technology upgrades. Coordinate with internal stakeholders and external vendors to deliver projects on time and within budget.Audio-Visual (AV) & Conference Support: Set up, maintain, and troubleshoot conference room AV technology and collaboration tools (Zoom/Teams Rooms) to support hybrid meetings and member engagements.Budget & Procurement Support: Assist the VP of IT in tracking operational expenses, reviewing invoices for accuracy, and identifying optimization within software licensing and hardware procurement.Continuous Improvement: Analyze helpdesk metrics and system performance data to identify trends and recommend process improvements or training opportunities for staff.Perform other related duties as assigned.

    Physical Demands

    The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. For example, while performing the duties of this job, the employee is regularly required to see, talk and hear. In addition, the employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms, communicate verbally, use computer and other technology (including keyboarding).

    Mental Demands

    The mental demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Employee must have a high capacity for logical thinking, be able to cope effectively with stressful demands involving high levels of responsibility and urgent deadlines, remain calm in conflict situations, focus on mission-critical matter, but also have the ability to switch quickly from one project or demand to another (and back again).

    Minimum Education and Experience Required

    Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent operational experience).Minimum of 7 years of progressive IT experience, with at least 3 years in an operations management or team lead role.Technical expertise in the Microsoft 365 stack, including Admin Center, Exchange, Teams, SharePoint, and Entra ID (Azure AD).Proven experience managing Managed Service Providers (MSPs) and third-party vendors, including contract and SLA enforcement.Hands-on experience with Microsoft Azure infrastructure (IaaS/PaaS) and Intune/Autopilot for device management.Demonstrated success in troubleshooting complex technical issues and acting as a Tier 3 escalation point.Experience supporting hybrid workforces and managing remote support tools.

    Other Qualifications

    Microsoft Certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure Administrator Associate) are highly preferred. Experience in the association or nonprofit sector is a plus. Strong customer service orientation with the ability to explain technical concepts to non-technical stakeholders. Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment. Commitment to continuous learning and staying current with emerging Microsoft technologies.

    Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.

    Disability Specifications

    AHIP will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    AHIP is an Equal Opportunity Employer.

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  • E

    Functional SCM Solution Architect  

    - Lisle
    Job DescriptionJob DescriptionPosition SummaryWe are seeking an experi... Read More
    Job DescriptionJob Description

    Position Summary

    We are seeking an experienced Supply Chain Functional Solution Architect for Microsoft Dynamics 365 FSCM who owns the quality and integrity of functional solution design across their assigned supply chain workstreams. This person translates complex business requirements into scalable, implementation-ready designs and leads solution decisions across processes, integrations, data, and security.

    This is a senior client-facing consulting role requiring deep functional expertise across D365 Supply Chain Management and Manufacturing. The ideal candidate has led multiple full lifecycle D365 FSCM implementations from discovery through go-live and stabilization, and is ready to set design direction, govern solution quality, and develop the functional consulting team. This is a primarily remote position; however, preference will be given to those located near or within reasonable proximity to the Lisle office.


    Role Scope & Responsibilities

    Solution Design Leadership

    Leads fit/gap decisions for complex supply chain scenarios and solution areasDefines how business requirements should be translated into scalable functional designsEvaluates cross-module, cross-workstream, and non-standard design impactsEstablishes reusable design patterns, decision frameworks, and functional standardsCreates solution blueprints and functional architectures for end-to-end supply chain processes

    Design Review & Governance

    Reviews functional design documentation (FDDs) for completeness, quality, and alignment to standardsApproves solution approaches for complex or high-impact functional scenariosEnsures design decisions are aligned across integrations, reporting, data dependencies, and security requirementsAdvises on solution tradeoffs, risks, and downstream impacts of design decisionsProvides governance through discovery, design, build, UAT and stabilization

    Solution Design Coaching

    Mentors Senior Consultants, Consultants and Analysts on solution design quality and best practicesProvides guidance on how to structure requirements, FDDs, and functional decision-makingBuilds strong discipline and consistency across the functional consulting team

    Core Accountabilities

    Owns the quality and integrity of functional solution design across assigned workstreams and solution areasLeads complex, non-standard, and cross-functional design decisionsEstablishes functional design standards, patterns, and guardrails for the supply chain practiceGuides design consistency across workstreams, integrations, reporting, data, and security


    Functional Expertise Requirements

    Candidates must demonstrate hands-on implementation experience configuring and deploying the following D365 FSCM modules:

    Required – Core System Expertise

    Production Control – production and/or batch orders, routing and operations scheduling, capacity planning, general production costingInventory Management – inventory dimensions and reservation hierarchies, costing and valuation, batch/serial trackingWarehouse Management (Advanced WMS) – work templates and location directives, wave processing, mobile/RF executionMaster Planning – coverage groups, planned orders, demand/supply forecasting, planning optimizationProcure-to-Pay & Order-to-Cash – end-to-end process ownership across procurement and sales order management

    Nice to Have – Additional Breadth

    Transportation Management (TMS) – load and route planning, carrier management, freight reconciliationTrade & Logistics – intercompany trade, product information management (PIM), product lifecycle, quality orders


    Technical Awareness Requirements

    While this is a functional role, candidates should possess working knowledge of:

    Lifecycle Services (LCS)Azure DevOpsData Management Framework (DMF)Dataverse & Power PlatformElectronic Reporting (ER)Security Roles and Duties


    Experience Requirements

    Solution Architecture Experience

    End-to-end D365 FSCM implementations and Dynamics AX 2012 and/or D365 migration projectsFit/gap Workshops, Functional Design Documents (FDDs), and Solution Blueprint developmentConference Room Pilots (CRPs), User Acceptance Testing (UAT), and Go-Live Readiness AssessmentsPost Go-Live Support and Stabilization

    Required

    5+ years of ERP consulting experience5+ years of focused, hands-on D365 Finance & Supply Chain3+ full lifecycle D365 implementations as lead functional consultant or architectExperience leading manufacturing and distribution implementationsExperience managing client stakeholders and executive sponsors


    Preferred

    Multi-site manufacturing experience3PL and distribution experienceProcess manufacturing experienceSupply chain transformation consulting experience

    Microsoft Certifications (Preferred)

    MB-330 – Microsoft Dynamics 365 Supply Chain Management Functional ConsultantMB-300 – Microsoft Dynamics 365 Core Finance and OperationsMB-700 – Dynamics 365 Finance and Operations Solution Architect


    Salary & Benefits

    The total compensation for this role is $130k to $175k, depending on years of comparable experience, skill set, and the unique value you bring.Must be legally entitled to work in the United States.This role is eligible for a competitive benefits package, which includes medical, dental, and vision insurance; paid vacation, sick time, and paid holidays; a 401(k) retirement savings plan; performance‑based bonus opportunities; maternity and paternity leave; short‑ and long‑term disability coverage; and access to a fitness center for employees based near the Lisle office.


    About Us

    We are a growing Microsoft Dynamics 365 consulting firm specializing in Finance & Supply Chain Management (FSCM) transformations for manufacturing, distribution, logistics, and supply chain-intensive organizations.

    As our first dedicated Supply Chain Functional Solution Architect, you will play a critical leadership role in shaping client solutions, mentoring consultants, leading discovery workshops, architecting enterprise-scale D365 solutions, and ensuring successful project delivery.


    Physical and Other Requirements

    Lifting, carrying, pushing, pulling, or otherwise moving objects, weighing up to 10 pounds occasionally and/or a negligible amount of weight frequently. Involves sitting most of the time but may involve walking or standing for brief periods of time. Use of computer.


    Disclaimer

    The preceding job description has been designed to indicate the general nature and essential job functions of this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employees will be expected to perform other job functions and duties as may be needed and/or required.


    Equal Opportunity Employer

    Endeavor4 will provide equal opportunity to all employees and applicants for employment regardless of race, color, religion, age, sex, pregnancy, national origin, ancestry, disability (mental or physical), genetic information, military status, marital status, order of protection status, gender identity, or sexual orientation all in accordance with applicable law. Such action shall include, but is not limited to: initial consideration for employment; job placement and assignment of responsibilities; performance evaluation; promotion and advancement; compensation and fringe benefits; training and professional development opportunities; formulation and application of human resource policies and rules; facility and service accessibility; and discipline and termination.

    Endeavor4 is an equal employment opportunity employer and will not discriminate against any employee or applicant for employment in a manner that violates applicable state and local laws governing nondiscrimination in employment in every location in which the Company has employees.

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  • C

    IBM Workload IT Specialist  

    - Albany
    Job DescriptionJob DescriptionShort Description:This position will wor... Read More
    Job DescriptionJob DescriptionShort Description:This position will work on tax modernization in the platform's operations team as a part of the scheduling and automations team.Tax modernization is a multi-year project focused on modernizing the IT infrastructure and applications for the NYS tax department.One of the key components of that is modernizing the day-to-day operations through scheduling and automation.                                 Day to day tasks:Primary ResponsibilitiesAdminister, maintain, and support the IBM Workload Scheduler (IWS) environment on IBM mainframe systems.Monitor daily workload processing to ensure scheduled jobs, job streams, and dependencies execute successfully and within established service levels.Configure, schedule, and manage batch workloads across enterprise applications and platforms.Analyze and resolve job failures, scheduling conflicts, resource contention issues, and workload bottlenecks.Perform workload forecasting, capacity planning, and schedule optimization to improve operational efficiency.Create, modify, and maintain job definitions, calendars, run cycles, workstations, and job streams.Support production batch processing, including incident response, troubleshooting, and recovery activities.Coordinate with application teams, system programmers, database administrators, and business units to implement scheduling requirements.Manage workload dependencies between mainframe and distributed systems.Develop and maintain scheduling standards, procedures, and operational documentation.Participate in disaster recovery planning, testing, and workload restoration activities.Ensure compliance with organizational security, change management, and audit requirements.Utilize IBM Dynamic Workload Console (DWC) to monitor, manage, and administer enterprise workloads.Configure and maintain DWC dashboards, monitoring views, alerts, and reporting functions.Troubleshoot workload execution issues using DWC monitoring and diagnostic tools.Support end users and operations staff in the use of DWC scheduling and monitoring capabilities.Implement and maintain workload automation policies using DWC administrative functions.Generate workload status, performance, and operational reports for management and technical teams.Technical Support and AdministrationPerform installation, configuration, maintenance, and upgrades of IBM Workload Scheduler components.Manage scheduling agents, communication links, and workload automation infrastructure.Support integration between IWS and enterprise applications, databases, and middleware platforms.Implement workload automation best practices to improve reliability, availability, and performance.Conduct root cause analysis for recurring scheduling issues and recommend corrective actions.Participate in system testing, application deployments, and production implementation activities.                                         Experience Required:84 months Experience using administering IBM Workload Scheduler (IWS/Tivoli Workload Scheduler) in a z/OS mainframe environment.84 months Experience using and administering IBM Dynamic Workload Console (DWC) for workload administration and monitoring.84 Months Experience Knowledge of IBM z/OS operations, JCL, TSO/ISPF, SDSF, and batch processing concepts.60 Months Experience workload automation concepts including calendars, dependencies, critical paths, and event-driven scheduling.60 Months Experience troubleshooting batch processing failures and performing production support.       Must be a US Citizen
    Pay $70000 - $80,000
    40% remote after 4 months of 100% on site to learn tools and application and ensuring accesses are in place. Read Less
  • V

    Technical Customer Service  

    - Boca Raton
    Job DescriptionJob DescriptionDesktop Support EngineerCompany: Venteck... Read More
    Job DescriptionJob Description

    Desktop Support Engineer

    Company: Venteck Limited, Inc / ACC
    Position Type: Full-Time
    Work Schedule: Monday through Friday, 9:00 AM to 6:30 PM Eastern Time, with a 30-minute lunch break
    Compensation: $17.00 to $25.00 per hour, based on experience, technical ability, and qualifications

    Position Summary

    All Computer Center, Inc. is seeking a Desktop Support Engineer to provide technical support to end users across a diverse, multi-location technology environment.

    The Desktop Support Engineer will support computer hardware, operating systems, business applications, Microsoft 365, Google Workspace, printers, scanners, network connectivity, endpoint security tools, and related IT systems.

     

    Technical assistance will be provided through telephone, email, a professional ticketing system, remote monitoring and management tools, and remote desktop support platforms.

    This position requires a combination of strong technical troubleshooting ability and exceptional communication and customer service skills. Technical ability alone is not sufficient for this position.

    The successful candidate must speak clearly, listen carefully, ask effective diagnostic questions, communicate professionally, and take ownership of technical issues through resolution or appropriate escalation.

    This position will primarily support American Flyers users and locations, as well as other All Computer Center customers and supported business applications.

    Primary Responsibilities

     

    The Desktop Support Engineer will be responsible for:

    Providing technical support to users by telephone, email, support ticket, and remote desktop tools.Receiving, documenting, diagnosing, troubleshooting, and resolving technical support incidents and service requests.Managing assigned incidents and service requests within established service levels and escalation procedures.Troubleshooting Windows desktop and laptop computers.Diagnosing hardware, software, operating system, application, printing, scanning, connectivity, and basic network issues.Installing and configuring desktop computers, laptops, printers, scanners, and peripheral devices.Installing, configuring, updating, and troubleshooting business software applications.Supporting Windows 10 and Windows 11 environments.Supporting Microsoft 365 applications and services, including Outlook, Word, Excel, Teams, and OneDrive.Supporting Google Workspace applications and user environments.Troubleshooting user accounts, passwords, authentication, multifactor authentication, and application access issues.Supporting Active Directory, Microsoft Entra ID, Microsoft 365, and Google Workspace user environments.Assisting with new computer deployment, configuration, application installation, and user setup.Installing, configuring, and maintaining Remote Monitoring and Management (RMM) agents and endpoint security tools.Using remote monitoring and remote support tools to diagnose and resolve user problems.Performing basic network troubleshooting, including Wi-Fi, Ethernet, TCP/IP, DNS, DHCP, VPN, and general connectivity issues.Supporting local and network-connected printers and document scanners.Troubleshooting web browsers and web-based business applications.Identifying recurring technical problems and recommending corrective or preventive actions.Escalating complex infrastructure, security, network, database, and application issues to senior engineers or software developers.Coordinating with third-party vendors when necessary to resolve technical issues.Maintaining accurate technical documentation.Preparing user instructions, technical notes, troubleshooting procedures, and knowledge base articles.Protecting the confidentiality and security of customer and company information.

     

    Incident and Ticket Management Responsibilities

    The Desktop Support Engineer is responsible for actively managing assigned support tickets throughout the incident lifecycle.

     

    Responsibilities include:

    Reviewing and acknowledging new tickets promptly.Evaluating ticket priority and business impact.Contacting users to begin troubleshooting.Accurately documenting the reported problem and its impact on the user.Recording troubleshooting steps, observations, and results.Maintaining communication with affected users throughout the support process.Following up actively on unresolved incidents.Escalating issues according to established technical and management procedures.Coordinating with other technical personnel when necessary.Maintaining ownership and visibility of the incident after escalation.Verifying with the user that the issue has been resolved.Documenting the technical resolution and relevant root-cause information before closing the ticket.

     

    Creating or acknowledging a ticket is only the beginning of the support process. The Desktop Support Engineer is expected to actively manage assigned issues through resolution, escalation, or documented transfer to another technical resource.

     

    Customer communication and follow-up are essential components of this position.

    Communication and Customer Service Requirements

    Technical ability alone is not sufficient for this position.

     

    The successful candidate must:

    Speak English clearly and professionally.Have excellent telephone communication skills.Be an exceptional and patient listener.Allow users to fully explain their problems before reaching conclusions.Ask logical and effective diagnostic questions.Communicate technical information in language appropriate for the user's level of technical knowledge.Remain professional and patient when assisting frustrated or stressed users.Write clear, concise, and professional emails.Provide accurate and timely status updates.Follow up when promised.Take ownership of assigned issues.Avoid making assumptions before gathering the necessary facts.Recognize when an issue requires escalation.Communicate effectively with both technical and nontechnical personnel.Work collaboratively with users, technicians, engineers, developers, vendors, and management.

    Required Technical Skills

    Candidates should have practical working knowledge of:

    Windows 10 and Windows 11.Desktop and laptop computer hardware.Hardware diagnostics and troubleshooting.Software installation, configuration, and troubleshooting.Microsoft Office and Microsoft 365.Outlook configuration and troubleshooting.Google Workspace applications.Local and network printers.Document scanners and scanning software.Web browsers and web-based applications.Remote desktop and remote support tools.Basic TCP/IP networking.Wi-Fi and Ethernet troubleshooting.DNS and DHCP fundamentals.Basic VPN troubleshooting.User account and password troubleshooting.Multifactor authentication.Endpoint security and antivirus software.Professional ticketing and service desk systems.

    Preferred Experience

    Experience with one or more of the following technologies is beneficial:

    Zoho Desk.Zoho Projects.Remote Monitoring and Management (RMM) platforms.Microsoft 365 Administration.Google Workspace Administration.Microsoft Entra ID.Active Directory.Microsoft Intune.Endpoint security platforms.UniFi networking equipment and management platforms.Windows Server environments.SQL Server.Basic SQL queries.HTML and CSS.C# and .NET applications.APIs and web applications.Software quality assurance and application testing.

    Advanced programming experience is not required. However, candidates who understand software development concepts, databases, web applications, and APIs—and who can communicate effectively with developers—will have an advantage.

    Education and Experience

    Preferred qualifications include:

    Two or more years of desktop support, help desk, service desk, or technical support experience.Experience providing direct technical support to end users.Experience troubleshooting Windows computers and business applications.Experience supporting Microsoft 365 or Google Workspace environments.Experience using a professional ticketing or service desk platform.Experience using remote support or RMM tools.Associate degree, technical diploma, industry certification, or equivalent practical experience.

    Relevant certifications, including CompTIA A+, Network+, Microsoft certifications, Google certifications, or equivalent technical credentials, are beneficial but not required.

    Demonstrated technical ability, communication skills, problem-solving ability, and customer service experience will be strongly considered.

    Professional Characteristics

    The ideal candidate is:

    Customer-service oriented.Technically curious.A strong analytical problem solver.An active listener.Patient and professional.Organized and detail-oriented.Dependable and punctual.Comfortable taking responsibility for assigned issues.Able to prioritize multiple incidents and service requests.Willing to ask for assistance when necessary.Interested in continuously improving technical skills.Able to work independently while remaining an effective member of a technical team.Comfortable communicating with customers, end users, engineers, developers, and management.

    Technology Environment

    This position provides hands-on exposure to a diverse technology environment that includes:

    Desktop and laptop support.Multi-location business operations.Microsoft 365.Google Workspace.Active Directory and Microsoft Entra ID.Network infrastructure.Printers and document scanners.Remote endpoint management.Cybersecurity and endpoint protection tools.Cloud-hosted applications and infrastructure.Aviation training applications.E-commerce and publishing platforms.Custom web applications.Custom .NET business applications.SQL Server environments.Software development and quality assurance processes.

    Career Development Opportunities

    This position provides an opportunity to expand technical skills and develop into more advanced areas of information technology.

    Based on performance, demonstrated technical ability, professional development, and organizational needs, potential career paths may include:

    Senior Desktop Support Engineer.Systems Administrator.Network Support Engineer.Microsoft 365 Administrator.Cloud Support Engineer.Application Support Engineer.Software Quality Assurance Analyst.Technical Project Coordinator.Junior .NET Developer.

    The Candidate We Are Seeking

    All Computer Center, Inc. is seeking an individual who combines technical troubleshooting ability with excellent communication skills and a genuine commitment to helping users successfully use technology.

    We are looking for someone who listens carefully, communicates clearly, investigates problems methodically, documents work accurately, follows through on commitments, and takes responsibility for moving technical issues toward resolution.

    If you enjoy solving technical problems and providing professional support to users, we encourage you to apply.

    \nCompany Description

    Venteck is a leading developer of technology for the Federal, Local Government and private sector. We continue to push the boundaries of technology while developing exciting and innovative products for our markets. We have a culture of innovation where our employees can make a difference and we are looking for dynamic individuals to come and join our rapidly expanding team. If you enjoy working in a dynamic environment and are looking for an opportunity to join a stellar team of professionals, we invite you to apply online today.

    Venteck is an equal employment opportunity (EEO) employer to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Venteck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Company DescriptionVenteck is a leading developer of technology for the Federal, Local Government and private sector. We continue to push the boundaries of technology while developing exciting and innovative products for our markets. We have a culture of innovation where our employees can make a difference and we are looking for dynamic individuals to come and join our rapidly expanding team. If you enjoy working in a dynamic environment and are looking for an opportunity to join a stellar team of professionals, we invite you to apply online today.\r\n\r\nVenteck is an equal employment opportunity (EEO) employer to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Venteck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Read Less
  • D

    Full-stack Engineer (front-end focused)  

    - Boston
    Job DescriptionJob DescriptionPlastik AI is harnessing the power of ar... Read More
    Job DescriptionJob Description

    Plastik AI is harnessing the power of artificial intelligence to revolutionize the plastic and plastic compounding industries, bridging the gap between engineers using plastics and manufacturers creating them. At the core of our platform is Herman, an advanced AI agent designed to match product requirements with ideal plastic compounds. Herman leverages a combination of public and proprietary data to enable rapid and precise material recommendation, which can be easily ordered within a marketplace.

    We are looking for a skilled Full-stack Software Engineer to play a key role in building the front-end and back-end infrastructure for tools and interfaces that make Herman accessible to engineers and manufacturing companies. In this role, you will mainly drive and implement the design, development, test, and delivery of UI features that expose the portfolio’s rich capabilities for users while providing exceptional easy-to-use experiences.

    Our ideal candidate has more experience with front-end development but is capable of interfacing with the entire stack for rapid feature deployment. We see a combination of these skills as crucial for helping us meld our novel user experiences with AI Agents to enable easy plastic selection, sourcing, and logistics. This transformative approach unlocks new possibilities in plastics innovation, enabling faster, smarter, and more efficient product development and material discovery.

    As part of our cross-disciplinary team, you will work alongside MIT-trained engineers, scientists, and business professionals to build a groundbreaking AI platform for the plastics industry. Join us in transforming how the world approaches plastic materials through cutting-edge technology and innovation.

     

    Our stack: Javascript, React, React.js, Postgres, AWS, Kubernetes, Python, PyTorch

    Job Responsibilities

    Collaborate with software, the executive team, and developers to automate business-critical workflows.

    Web Application Development – Owning and developing all aspects of the front-end web applications, infrastructure, and analytics. Implement UIs with clean, responsive, and accessible Javascript, Typescript, HTML, and CSS as needed to support the back-end team. Work with other engineers and designers to bring UI designs from concept to implementation through rapid prototyping and evaluation of design ideas.Data & Analytics – Develop custom dashboards, automate reports, and provide insights for data-driven decision-making. Write automated tests for the continuous delivery pipeline and meet development quality objectives.Software development and integration - Integrating our application with various third-party applications, systems, and APIs to ensure seamless data flow and process automation.Project management and leadership - Collaborating with cross-functional teams, including business analysts, project managers, and quality assurance, to gather requirements, provide technical insights, and ensure successful project delivery. Troubleshooting and support - Identifying, diagnosing, and resolving technical issues and bugs within our applications to ensure a smooth user experience. Creating and maintaining technical documentation for our custom modules, and integrations for future reference and knowledge sharing.Participating in code reviews to ensure best practices, coding standards, and quality assurance.

    Qualifications

    Bachelor’s or Master’s degree in Design, Computer Science, or related fields, or equivalent professional experience.5+ years of experience as a Front-end developer with experience building out back-end services.Expertise in web application development – customization, module development, and system administration.Strong programming skills in JavaScript, Python, and PostgreSQL.Experience building APIs, databases, and front-end development.Experience with server-side web application development. Full-stack development experience preferred.Familiarity with IT security, cloud hosting, CI/CD, and DevOps best practices.Excellent communication skills and ability to collaborate in a fast-paced environment.

    What We Offer:

    Competitive salary and equity options.Health insurance and other benefits.A collaborative and innovative work environment with opportunities for professional growth.The chance to work on transformative technologies in the plastics and AI space.

     

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  • J

    Project Architect  

    - Nashville
    Job DescriptionJob DescriptionCompany DescriptionJPD Consulting is a s... Read More
    Job DescriptionJob Description

    Company Description

    JPD Consulting is a specialized firm with deep expertise in both architectural design and building envelope consulting. Our work spans healthcare, retail, government, and residential projects, with a strong emphasis on practical, high-quality solutions and real-world performance. As a Registered Roof Consultant and member of the International Institute of Building Enclosure Consultants, we bring a unique perspective that bridges design and construction.

    We are a small, hands-on practice focused on mentorship, learning, and the craft of architecture.

    Role Description

    We are seeking a motivated Architectural Designer or early-career Project Architect who is eager to grow within a collaborative, small-office environment.

    This role is ideal for someone with a strong architectural foundation who wants to gain hands-on experience across all phases of a project, from design and documentation to field work and client interaction.

    What You’ll Do

    Support architectural design and production (AutoCAD, Revit, Adobe)Assist with construction documents and project coordinationParticipate in submittals and project administrationConduct occasional field work, including site visits and building evaluationsAssist with proposals and project documentationCollaborate directly with the team on active projects

    What We’re Looking For

    3–5+ years of experience in architecture or related fieldBachelor’s degree in Architecture (or similar)Proficiency in AutoCAD, Revit, Adobe, and Microsoft OfficeWorking knowledge of building codes and construction processesStrong organizational and problem-solving skillsWillingness to perform field work (including accessing roofs, crawl spaces, etc.)Comfortable working in a hands-on, small team environmentInterest in learning both traditional architecture and building envelope consulting

    Preferred (Not Required):

    Progress toward licensureExperience across multiple project types (healthcare, retail, etc.)Bilingual abilities

    Work Environment

    Primarily in-office (Nashville, TN)Approximately 75–80% office / 20–25% field workSelf-paced work environment focused on quality and collaboration

    Compensation & Benefits

    Salary range: $85,000 – $100,000 (based on experience)401(k) planCell phone and data reimbursementHealth insurance stipend available

    Why Join JPD Consulting?

    This is a unique opportunity to gain exposure to all aspects of the practice, and grow into a key contributor within the firm. Ideal for someone looking to build a long-term career and take on increasing ownership of projects over time.

    If you're looking for a role where you can learn quickly, contribute meaningfully, and be part of a growing practice, we’d love to connect.

    Pay: $85,000.00 - $100,000.00 per year

    Benefits:

    401(k)Health insurance

    Work Location: Hybrid remote in Nashville, TN 37205

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  • A

    test job don't apply!  

    - Jarbidge
    Job DescriptionJob Descriptiontest job don't apply! - Apply now to... Read More
    Job DescriptionJob Descriptiontest job don't apply! - Apply now to join our team. Read Less
  • R
    Job DescriptionJob DescriptionWe are seeking a hands-on Quality Assura... Read More
    Job DescriptionJob Description

    We are seeking a hands-on Quality Assurance Manager and/or Quality Inspector Supervisor with aviation repair experience to join our awesome team! You must be a people first manager who can mentor and coach. This role consolidates leadership, quality control, and compliance management: team supervision, quality audits, manuals, and operational support. If you enjoy working under minimal supervision with the freedom and flexibility to directly oversee inspection and production, have excellent communication skills, can collaborate with our internal staff and clients, while leaving your ego at the door, then we are looking for you. Repairtech’s company culture is one that embraces a positive, open-door policy environment and encourages a strong sense of teamwork.

    Repairtech International, Inc is a state-of-the art FAA repair station providing innovative repair development to clients around the world. Repairtech’s expertise in repair design for mechanical aircraft parts in the commercial and military aviation industries has been utilized since 1978.

    If you believe you could fit in with our team and live in the Van Nuys/San Fernando Valley/Northern Los Angeles County area, then we’d like to hear from you. NO RELOCATION OFFERED-You must be local, we cannot stress this enough. San Fernando Valley, Santa Clarita, Simi Valley, Glendale, Pasadena, maybe Lancaster.

    Job Responsibilities:

    Reports directly to the Director of Quality & Engineering

    Manage Team: Coach/mentor direct reports, inspectors, quality analysts, and the NDT department including performance reviews, merit increases and performance management.Quality & Document Control: Reviews, signs, and audits work routers, repair packages, and FAA Form 8130-3 shipment documents for complete accuracy.Audit Management: Conducts annual internal, product, and job audits alongside scheduled external supplier audits and corrective action responses.Technical & NDT Oversight: Acts as the NDT Level II and Level III contact, approves technical sheets, and reviews brazing applications.Part Inspection & Testing: Inspects supplier parts, performs hardness testing, operates a Profilometer, and uses a CMM for inspections.Compliance & Environmental: Serves as the main contact for CERS environmental reporting, manages shelf life, and reviews military parts with DCMA representatives. FAA/EASA Part 145, OEM, NADCAP, (CAPA), CAAC, CASE, AS9100/9110 requirements & audits. Serve as FAA Drug & Alcohol Program Designated Employer Representative (DER).Maintenance & Equipment: Tracks and determines equipment preventative maintenance schedules and logs.Warranty & Non-Conformance: Manages the warranty program, logs claims, and creates internal/external non-conformance reports.Supplier Quality: Obtains corrected supplier certifications and verifies that supplier audits run on schedule.Facility Programs: Facilitates 5S training, tracks logs, and manages scheduled vision exams for appropriate personnel.

    Requirements:

    Must add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio, and percent.Certified Level 1 NDT auditor and/or ability to become certified.Word, Excel, ERP System or experience with in-house database system.Ability to read and apply precision measuring instrument to blue print requirements.Possess good inter personal and motivational skills.Prepare layouts, including prototype work.Meet production schedules and deadlines on time.Contribute to methods improvement program.

    Education and/or Experience:

    Bachelor's degree in engineering, quality assurance, or related field or in lieu of a degree, 4 years minimum experience working as an engineer in the relevant field.Understanding of mechanical systems and inspection processes, including in-process inspection and dimensional inspection.10-15 years experience in Quality environment with 5 years as a supervisor or manager in machining techniques and manufacturing.3 to 5 years lean manufacturing with ability to implement conceptual ideas to the shop floor.FAA Certified Repair.

    We offer a competitive compensation, benefits and retirement package.Pre-employment and random substance abuse testing is mandated by the FAA. Serious candidates will be subject to testing.

    Equal Opportunity/Affirmative Action Employer, M/F/D/V.

     

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    Job DescriptionJob DescriptionNo sponsorship available. No third-party... Read More
    Job DescriptionJob Description

    No sponsorship available. No third-party candidates.

    Our client is an industry-leading organization that is revolutionizing the recycling industry by combining cutting-edge data analytics with artificial intelligence to change the way metal is salvaged. This company is passionate about creating a better, more sustainable future and has the technology to make it happen.

    This is your chance to get in on the ground floor of a company with top-of-the-line technology, incredible benefits, and a fun, collaborative work culture. They need you, a knowledgeable Senior Embedded Systems Engineer, to join the technical team located in Markle, Indiana.

    What you get to do:
    -Install, configure, program, test, and troubleshoot GPU boards, digital I/O and DAQ cards, embedded controllers, and directed energy sensing equipment (X-ray, laser scanners, etc.)
    -Reduce system failures and downtime by creating effective incident response protocols
    -Place a sharp focus on performance and stability for all embedded systems
    -Provide technical leadership/mentoring to the growing team of support staff working to improve system uptime

    What you need to succeed:
    -10+ years of embedded software engineering experience working with Python, C++, and LabVIEW
    -Extensive hands-on experience with computer hardware and system configurations (multi-GPU, RAM, motherboards, etc.)
    -Recent experience with Linux system installation and administration
    -Proven ability to test hardware equipment (oscilloscope, logic analyzer)

    What’s in it for you:
    This company has an excellent benefits package to enable quality care and healthy work/life balance for its valued employees. You’ll be eligible for health, dental, vision, and life insurance packages (including an HSA option), 401k with company matching, ample PTO, employee assistance programs, a retirement plan, tuition reimbursement, and a referral program.

    Don’t wait – apply online today to learn more about this new opportunity in Markle, Indiana!

    \nCompany Description

    Technology Navigators is a technical staffing firm specialized in recruiting skilled technologists for project-oriented consulting and contract positions. We've been firmly rooted in the Austin technology community since 1999, and have been providing companies that develop, build, and use technology with the people they need to grow their business for over two decades.

    Company DescriptionTechnology Navigators is a technical staffing firm specialized in recruiting skilled technologists for project-oriented consulting and contract positions. We've been firmly rooted in the Austin technology community since 1999, and have been providing companies that develop, build, and use technology with the people they need to grow their business for over two decades. Read Less
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    Quality Assurance Specialist  

    - Texas City
    Job DescriptionJob DescriptionQuality Assurance SpecialistHourly Rate:... Read More
    Job DescriptionJob Description

    Quality Assurance Specialist

    Hourly Rate: $20 to $30 per hour

    Position Summary

    We are seeking a detail-oriented and reliable Quality Assurance Specialist to join our production team. In this role, you will be responsible for conducting hands-on structural and component inspections to ensure all manufactured parts meet strict technical specifications and safety standards. This is an entry-level position focused heavily on physical inspections, product testing, and precise documentation.

    Key Responsibilities

    Qualifications & Key Requirements

    Experience: 1 to 3 years of experience in a steel manufacturing, welding, shop, or industrial quality control environment.Core Skills: Hands-on experience performing basic visual inspections and dimensional checks on fabricated metal or weldments.Technical Literacy: Ability to read and interpret basic mechanical drawings, fabrication blueprints, and measurement scales.Tools: Proficiency using common hand tools and precision inspection instruments (calipers, height gauges, weld gauges).Attention to Detail: High level of focus required to spot minute structural variations and defects consistently.


    Welding & Visual Inspection

    Weld Integrity Checks: Conduct routine, detailed checks on welds to ensure proper penetration, fusion, and adherence to specified standards.Visual Inspection: Perform comprehensive visual inspections of raw materials, in-process components, and finished metal fabrications to identify surface defects, cracks, or irregularities.Defect Identification: Immediately tag and isolate non-conforming or defective items to prevent them from moving further down the production line.


    Dimensional Verification

    Dimensional Checks: Utilize standard precision measuring tools (such as calipers, micrometers, tape measures, and gauges) to perform dimensional welding and component checks against blueprints.Drawing Alignment: Review fabrication drawings and basic blueprints to verify that final product dimensions align exactly with design tolerances.


    Documentation & Reporting

    Inspection Logs: Maintain accurate, legible, and up-to-date daily logs of all passed and failed inspections.Data Entry: Enter quality metrics and inspection results into the internal tracking system or database.Quote/Log Support: Ensure all dimensional deviations or quality issues are documented properly for the engineering and layout teams to review.\nCompany Description

    PrideStaff Company Overview

    PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources

    Company DescriptionPrideStaff Company Overview\r\n\r\nPrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources Read Less

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