Job DescriptionJob Description

Location: Plainview, NY

Job Type: Full-Time

Hours: M-F 8:30am-5:30pm EST

Compensation: $21/hr.

Reports To: Configuration Manager, Managed Services

About TOGA Technology

TOGA Technology is a technology solutions provider dedicated to helping our clients and teams achieve operational excellence through innovation, collaboration, and service. Our internal IT department plays a critical role in ensuring our employees have the tools, systems, and support they need to deliver results. We are proud to foster a culture built on teamwork, accountability, and continuous improvement.

Position Overview

An IT Configuration Technician installs, tests, and troubleshoots hardware and software, configures systems according to specifications. Key responsibilities include preparing IT equipment for deployment, performing daily system maintenance, troubleshooting technical issues, and documenting work. This role requires strong problem-solving and technical skills, a high school diploma or equivalent and some technical experience or certifications.

Key responsibilities

· Installation and configuration: Install and configure operating systems, software, and hardware components like desktops, laptops, and peripherals.

· Testing and troubleshooting: Test hardware and software to ensure functionality and diagnose and resolve technical issues for users.

· System maintenance: Perform daily maintenance, create deployment images, and maintain asset inventory and logs of repairs.

· User support: Provide technical assistance to users, including training on new equipment and software, via phone, email, or in person.

· Documentation: Maintain records of repairs, fixes, and maintenance schedules. Create and update standard operating procedures and documentation.

· Equipment preparation: Provision, configure, and prepare IT equipment for shipment or deployment according to customer requirements.

Required skills and qualifications

· Technical skills: Proficiency with operating systems (like Windows), Microsoft 365, and endpoint security tools; knowledge of hardware diagnostics, networking basics (LAN connectivity), and imaging software.

· Problem-solving: Ability to troubleshoot and diagnose hardware and software issues, analyze root causes, and implement solutions.

· Communication: Strong interpersonal and communication skills to explain technical solutions to non-technical users and provide customer support.

· Attention to detail: Necessary for following instructions, documenting work, and ensuring equipment is configured correctly.

· Organizational skills: Ability to manage multiple tasks, maintain logs, and organize schedules for upgrades and maintenance.

Competencies

· Technical Capacity.

· Problem Solving/Analysis.

· Initiative

· Communication Proficiency.

· Team Player.

· Good Decision Making.

· Work Independently.

· Time Management.

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position. Hours of work and days are typically Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs.

Travel

Occasional travel is expected for this position.

Qualifications

Required Education and Experience

· Intermediate understanding of desktop operating systems, various software applications, and PC/Server/Network hardware.

· Intermediate understanding of principles and theories of network systems and management.

· Intermediate understanding of Internet technologies and products.

· At least three years of technical work experience or equivalent education.

· At least two relevant technical certifications (e.g., A+, Network+ and Security+) or equivalent experience.

Preferred Education and Experience

· Two or more years of technical work experience.

· One or more relevant technical certifications (e.g., A+, Network+ and Security+).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why Join TOGA Technology?

· Growth & Development: Opportunities to learn, train, and advance within Agilant’s growing IT organization.

· Collaborative Culture: Work in a supportive environment where teamwork and innovation are encouraged.

· Impactful Work: Play a key role in ensuring Agilant’s workforce remains productive, secure, and connected.

· Comprehensive Benefits: Competitive compensation, health insurance, 401(k) with company match, paid time off, and more.

Expected hours: 40 per week

Benefits:

· 401(k)

· Dental insurance

· Health insurance

· Life insurance

· Paid time off

· Retirement plan

· Vision insurance

Work Location: In person

Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.

Here's what we do:

Managed Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.

True Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.

Lifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.

TOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.

Contact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.

The big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow.Company DescriptionTOGA Technology is an IT services company with over 400 employees that helps enterprise organizations manage and modernize their technology infrastructure. Think of us as a comprehensive technology partner for large companies across industries like financial services, healthcare, government, technology, and manufacturing.\r\n\r\nHere's what we do:\r\n\r\nManaged Services – We run IT operations for our clients 24/7, handling infrastructure monitoring, maintenance, and management so their internal teams can focus on strategic initiatives rather than keeping the lights on.\r\n\r\nTrue Solutions – Our custom software development and application modernization team builds tailored solutions when off-the-shelf products don't fit. This includes everything from legacy system upgrades to brand-new applications.\r\n\r\nLifecycle Services – We manage the entire hardware and software lifecycle for clients: procurement, deployment, asset management, and eventual retirement. This takes a huge administrative burden off IT departments.\r\n\r\nTOGA AI – This is our newer, cutting-edge offering. We've built AI-powered assistants (like Talos) and intelligent voice systems (Agilant AI voice) that automate Tier 1 IT support and help desk operations.\r\n\r\nContact Center Solutions – We run AI-powered contact centers and Tier 1 support operations, using our technology to handle high-volume customer and employee inquiries efficiently.\r\n\r\nThe big picture: We're positioned between traditional IT outsourcing and specialized consulting. Companies come to us when they need reliable operations AND innovation – someone who can both keep their systems running smoothly today and help them adopt emerging technologies like AI for tomorrow. Read Less

Job DescriptionJob DescriptionCNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our growing team. This role is perfect for someone starting their IT career who wants hands-on experience, ongoing training, and exposure to real-world systems and environments.

As a Tier 1 Engineer, you’ll provide first-line technical support, assist clients with common IT issues, and work closely with senior engineers to learn, grow, and advance your skills. This is a highly supportive, team-oriented environment with continual opportunities for development.

Key Responsibilities

Troubleshoot and resolve common client issues including:

Email, Outlook, and Microsoft Office problems

Printer and imaging issues

User accounts, password resets, and workstation setup

Basic server and network-related tasks (with guidance)

Provide support through:

Remote assistance

Phone support

Onsite client visits as needed

Travel to client locations primarily in Woodstock and surrounding areas (occasional travel outside the region)

Document work thoroughly in tickets and follow established processes

Escalate advanced issues to Tier 2/Tier 3 engineers when needed

Skills & Requirements

CompTIA A+ (preferred but not required if actively pursuing)

Basic experience supporting Windows systems (Outlook, printers, Office apps, etc.)

Strong communication skills when explaining technical issues to clients

Willingness to learn, take direction, and grow into a more advanced role

Customer service experience or any client-facing role strongly preferred

Reliable transportation for onsite visits

Ability to work additional hours when needed

Strong attention to detail and a positive, solutions-focused attitude

Familiarity with Microsoft Office and ticketing/CRM systems is a plus

Why Join CNR Technologies?

We pride ourselves on being a company where people love to build their careers. At CNR, you’re not just another help desk tech—you’re part of a team that invests in your growth and celebrates your success.

We offer:

Competitive salary based on experienceRemote flexibility with onsite visits only as neededPerformance-based raises and bonusesGenerous and flexible paid time offCompany medical reimbursement benefitCompany-funded IT training and certification programsExposure to the latest technologies and real-world environmentsA supportive team that wants to see you advance
Compensation

Salary will be competitive and commensurate with experience.
 Please include your preferred salary range when applying.

Equal Opportunity Employer

CNR Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Read Less

Job DescriptionJob Description

Perfect Catch by Bradford Marine & ATV is seeking a full-time assistant marine/powersports technician to assist in performing service and assembly on Boats, PWCs, ATVs, Motorcycles, and Side by Sides. The assistant technician will also prepare and inspect finished products for delivery. Basic tools are required and all specialty tools will be provided. Pay will be hourly based upon experience.

 

Benefits include: Major Medical Insurance, HSA, 401k with match and paid time off all after waiting period.

Company DescriptionOur company has been in business over 50 years! With 7 locations, we offer a great opportunity for personal growth!Company DescriptionOur company has been in business over 50 years! With 7 locations, we offer a great opportunity for personal growth! Read Less

Job DescriptionJob DescriptionPOSITION OVERVIEWReporting to the Lead Project Manager, the Full Stack Developer will help in the development of software and specialized utility programs. The Full Stack Developer will play a key role in analyzing user needs and support in the development of software solutions for client use, including building automated tests to validate the quality and reliability of those solutions.
DUTIES AND RESPONSIBILITIESDeveloping and maintaining high-performing microservice applicationsWill be part of a team that develops detailed and robust design, code, test, and implementation of proposed systemsDeveloping technical solutions, and documenting the solution architecture and design using standard design toolsAnalyze and design databases within an application area, working individually or coordinating database development as part of a teamDesign, implement, or customize software for client use with the aim of optimizing operational efficiencyDeveloping and maintaining automated tests (unit, integration, and end-to-end) to support continuous integration and ensure defect-free deliveryCreating maintainable, adaptable, scalable, defect-free code using software development best practices and coding standards (i.e. software reuse, refactoring, continuous integration, test automation, secure development, Test Driven Development, static code analysis, peer/code review)QUALIFICATIONSBachelor's degree required. Advanced degree preferred.Active IRS MBI ClearanceMinimum 4+ years of experience in development, design, and solution implementationExperience with Java and JEE technologies with detailed understanding of user interface frameworks and back-end software architecture interactionsExperience with design and development of Microservices and RESTful APIs in an AWS and Docker platformExperience with container (e.g. Docker) build and deployment and with PostgreSQL and other various AWS RDS databasesHands-on experience with one or more frameworks such as AngularJS, jQuery, ReactJS, and Express/Node.jsExperience building automated tests using frameworks such as JUnit, Selenium, Playwright, or similar, and integrating them into CI/CD pipelinesExperience working on Agile projects and understanding of Agile terminology, being part of a dynamic, highly-independent Scrum team following the standard Scrum ceremonies in a Scaled Agile Framework (SAFe) environmentExperience with front-end technologies such as JavaScript, TypeScript, jQuery, Ajax, HTML5, CSS3, and BootstrapStrong communication and collaborative skills in providing technical direction and hands-on software development to include design, development, and testing. The ability to work on multiple concurrent projects is essential Read Less

Job DescriptionJob Description

Data Scientist
Location: Huntsville, AL
Job ID: #72679
Duration: 6-12 months contract
Pay Range: $65-77 - W2 hourly

**U.S. Citizenship only, no dual citizenship**
**Hybrid schedule. 2-3 days onsite and then work from home**
**9/80 work schedule**
**Possibility role can convert to direct hire**

Job Description
The Missile Solutions Segment is seeking an experienced Data Scientist with extensive expertise in data modeling, data architecture, code architecture, system design, business intelligence, project management, and operational insights. The ideal candidate will possess a strong track record with relational database management systems and data warehouse development, transforming complex data into actionable insights. Through use of data analytics, data visualization and data modeling techniques and technologies, the data scientist/architect will develop and support dashboard solutions that can help other departments, managers and executives make strategic and tactical business decisions. This individual will be key in supporting and developing new tools and providing comprehensive support to internal customers, requiring strong skills in data validation. The Data Architect will develop and support data lake, warehouse solutions, analytic models and reports, to enable strategic and tactical business decisions through advanced data analytics, data visualization, and data modeling techniques.

Essential Functions:

Stay current on BI, analytics, visualization, and data driven program management best practices.Present findings and recommendations to executives and cross-functional audiences in clear, business-oriented language.Coordinate with IT, data engineering, and other technical teams to ensure BI tools, datasets, and data pipelines meet business needs-without requiring deep data-architecture ownership.Identify analytics gaps, process bottlenecks, and improvement opportunities; recommend solutions that enhance efficiency across programs and functional organizations.Support self-service analytics initiatives by defining data requirements, creating documentation, and establishing data-quality and governance practices.Utilize project management tools such as Azure Dev Ops or Jira for coordinating and prioritizing tasks across the BI organizationPerform data extraction, transformation, and analysis using Snowflake, Palantir, and other enterprise platforms to support business operations, supply chain visibility, program performance, and financial analysis.Develop, maintain, and enhance Power BI dashboards, standardized reports, KPI frameworks, and data visualizations to support leadership decision-making.Lead and manage analytics and BI-related project activities, ensuring deliverables align with program schedules, stakeholder requirements, and operational priorities

Required:

2+ years experience working with relational database management systems (Oracle).2+ years experience with Snowflake, Palantir, and/or Alteryx.

Desired:

Strong critical thinking and problem-solving skills.Experience working across cross-functional teams to influence outcomes.Ability to analyze large datasets, uncover trends, and present data-driven insights.Experience with project management tools (ADO, Jira)Knowledge of cloud platforms (AWS, Azure, GCP) and data warehousing best practicesExperience in Aerospace & Defense, Manufacturing, or Supply Chain industries.Experience utilizing SQL for data extraction and database management.Experience with programming languages, such as JavaScript and Python.Experience with full-stack application development.

Bachelor's Degree and minimum 6 years of prior relevant data analytics experience. Graduate Degree and a minimum of 4 years of prior related data analytics experience. In lieu of a degree, minimum of 10 years of prior related data analytics experience.

**U.S. Citizenship only, no dual citizenship**

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
#ZR

Read Less

Job DescriptionJob Description

Position Summary

The Quality Technician is responsible for supporting the company's quality management system, ensuring compliance with customer specifications, maintaining inspection equipment, and assisting production teams in meeting quality standards. This role requires strong attention to detail, experience with precision measuring instruments, and the ability to interpret engineering drawings and specifications.

Essential Duties and Responsibilities

Maintain and distribute customer drawings, specifications, and quality documentation to production personnel.Provide production teams with the necessary inspection equipment, gauges, and measuring tools required for manufacturing processes.Perform calibration, maintenance, and recordkeeping for all in-house measuring instruments and equipment.Assist in maintaining and improving the company's ISO 9001 Quality Management System.Serve as a resource for production employees by answering questions related to customer specifications, drawings, and quality requirements.Conduct routine in-process and final inspections to verify product conformity.Monitor production processes and assist in ensuring all quality procedures and work instructions are properly followed.Identify quality issues and support corrective action activities as needed.Maintain accurate quality records, inspection reports, and calibration documentation.Collaborate with production, engineering, and management teams to support continuous improvement initiatives.

Qualifications

Required

High school diploma or GED.Minimum of 2 years of quality inspection or quality technician experience in a manufacturing environment.Experience using calipers, micrometers, height gauges, and other precision measuring equipment.Ability to read and interpret blueprints, engineering drawings, and customer specifications.Knowledge of dimensional inspection techniques and quality control procedures.Strong computer and documentation skills.Excellent attention to detail and problem-solving abilities. Read Less

Job DescriptionJob Description

Looking to hire an experienced design engineer with experience in transmission/distribution pole design using PLS-Pole.  At least 1 year experience in PLS-Pole is a strict requirement. A B.S. in Structural Engineering is preferable, but a B.S. in Civil or Mechanical Engineering is acceptable.  Experience with AutoCAD, Inventor, RISA-3D, Lpile, and Mathcad is also preferred but not required.  

Company DescriptionLach Engineering is a family-owned consulting firm specializing in the Commercial, Industrial, Lighting, and Utility markets. Our team consists of nine professionals, including six engineers, two of whom are Professional Engineers, and three drafters. With professional licensure across all 50 states, Puerto Rico, Washington D.C., and multiple Canadian provinces (British Columbia, Alberta, Saskatchewan, Ontario, Newfoundland and Labrador), we have been delivering exceptional consulting services to our clients since August 2006.

Our core expertise centers on the design of steel and aluminum poles for signs, lighting, and traffic signals, encompassing overhead highway sign structures, street and area lighting, sports lighting, high mast lighting, and traffic signal support systems including mast arms and span wire/strain poles. We also provide comprehensive design services for towers, poles, and substations within the electrical transmission and distribution industry. Our structural engineering capabilities extend to reinforced concrete foundations, bridge decking, bridge rail, guardrail, and retaining walls. We leverage industry-leading software including AutoCAD, Inventor, PLS-Pole, L-Pile, Risa-3D, ASDIP Design Suite, SAFI-HSE, Tower, Mathcad, and additional specialized platforms to ensure precision and excellence in every project we undertake.Company DescriptionLach Engineering is a family-owned consulting firm specializing in the Commercial, Industrial, Lighting, and Utility markets. Our team consists of nine professionals, including six engineers, two of whom are Professional Engineers, and three drafters. With professional licensure across all 50 states, Puerto Rico, Washington D.C., and multiple Canadian provinces (British Columbia, Alberta, Saskatchewan, Ontario, Newfoundland and Labrador), we have been delivering exceptional consulting services to our clients since August 2006.\r\n\r\nOur core expertise centers on the design of steel and aluminum poles for signs, lighting, and traffic signals, encompassing overhead highway sign structures, street and area lighting, sports lighting, high mast lighting, and traffic signal support systems including mast arms and span wire/strain poles. We also provide comprehensive design services for towers, poles, and substations within the electrical transmission and distribution industry. Our structural engineering capabilities extend to reinforced concrete foundations, bridge decking, bridge rail, guardrail, and retaining walls. We leverage industry-leading software including AutoCAD, Inventor, PLS-Pole, L-Pile, Risa-3D, ASDIP Design Suite, SAFI-HSE, Tower, Mathcad, and additional specialized platforms to ensure precision and excellence in every project we undertake. Read Less

Job DescriptionJob Description

Grow your tech career with a company that values innovation, stability, and people first.

Millennium Capital & Recovery Corporation is a wholly owned subsidiary of TRAKAmerica and is a nationwide leader in asset‐recovery services. Since 1999, the company has specialized in managing collateral recovery, skip tracing, impound services, and remarketing for consumer lenders across the U.S. Their solutions support lenders in minimizing losses through efficient recovery management, licensed vendor networks, and advanced technology—all delivered with integrity and performance.

Position Summary

We are seeking a Desktop Support Technician to join our Millennium Capital & Recovery Corporation IT team. This role is responsible for providing technical assistance to end users, maintaining desktop systems, and ensuring smooth day-to-day IT operations. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and experience supporting a range of hardware and software environments.

Key Responsibilities

Provide Tier 1 technical support for desktops, laptops and mobile devicesDiagnose and resolve hardware, software, and network issues in a timely mannerInstall, configure, and maintain operating systems (Windows) and standard business applicationsManage user accounts, permissions, and access in Active Directory and related systemsSupport onboarding and offboarding processes, including equipment setup and account provisioningDocument issues, resolutions, and processes in the ticketing systemCollaborate with other team members to escalate and resolve complex issuesPerform routine maintenance, updates, and system checksAssist with IT projects such as system upgrades, deployments, and migrations

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment characteristics described here and representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. A physical presence in the workplace is required to perform the role. The ability to travel if required.Work environment: This position is typically performed in a professional office environment. The noise level is generally moderate. The role may involve frequent interaction with others in person, via telephone, and through electronic communication. The work environment may include the use of standard office equipment and technology.

Required Qualifications

1-2 years of experience in desktop support or a similar IT roleStrong knowledge of Windows operating systemsExperience with Active Directory, Office 365, and basic networking conceptsFamiliarity with ticketing systemsSolid troubleshooting and problem-solving skillsExcellent communication and customer service abilities

Preferred Qualifications

Industry certifications (e.g., CompTIA A+, Network+, Microsoft certifications)Experience with remote support tools and endpoint management solutions

Key Competencies

Strong attention to detail and organizational skillsAbility to prioritize and manage multiple tasksTeam-oriented with the ability to work independentlyAdaptability in a fast-paced environment

 

Company DescriptionTRAKAmerica is a leading accounts receivable management and recovery solutions company specializing in legal collections, compliance oversight, and advanced data analytics for financial institutions nationwide. Headquartered in Bonita Springs, the company partners with banks, debt buyers, government agencies, auto finance companies, and education lenders to optimize portfolio recovery performance through proprietary technology, analytics, and a nationwide legal network. Known for its compliance-driven approach and innovative FASTRAK® modeling system, TRAKAmerica delivers customized recovery strategies that maximize client results while maintaining strong regulatory standards.Company DescriptionTRAKAmerica is a leading accounts receivable management and recovery solutions company specializing in legal collections, compliance oversight, and advanced data analytics for financial institutions nationwide. Headquartered in Bonita Springs, the company partners with banks, debt buyers, government agencies, auto finance companies, and education lenders to optimize portfolio recovery performance through proprietary technology, analytics, and a nationwide legal network. Known for its compliance-driven approach and innovative FASTRAK® modeling system, TRAKAmerica delivers customized recovery strategies that maximize client results while maintaining strong regulatory standards. Read Less

Job DescriptionJob Description

IT Support Analyst

Location: Spartanburg, SC
Employment Type: Direct Hire
Openings: 2
Schedule: On-site | Shift options: 7:00 AM – 4:00 PM or 9:00 AM – 6:00 PM
Compensation: $70 – $75,000 base salary + bonus 

Overview

We are seeking two hands-on IT Support Analysts to provide high-quality end-user support, endpoint troubleshooting, device provisioning, and Microsoft 365 / Azure support for a fast-paced corporate technology environment in Spartanburg, SC.

This role will focus primarily on Tier 1 support with exposure to Tier 2 responsibilities as the individual becomes familiar with the environment. The IT Support Analyst will support employees across desktop, laptop, mobile, printer, collaboration, network connectivity, and Microsoft cloud services while ensuring tickets are resolved quickly, professionally, and accurately.

The ideal candidate has strong customer service skills, a methodical troubleshooting approach, and hands-on experience supporting users in Microsoft-based environments. Experience with Intune, Azure AD / Entra ID, MDM, Autopilot, onboarding/offboarding, device imaging/provisioning, and network/desktop troubleshooting will be highly valuable. MSP experience is preferred but not required.

Key Responsibilities

End-User Support

Provide Tier 1 support with occasional Tier 2 support for end users across desktop, laptop, mobile, printer, conferencing, and business application issues.Troubleshoot hardware, software, connectivity, access, and device-related issues in a timely and professional manner.Support users both in person and remotely, ensuring a positive customer experience and clear communication throughout the ticket lifecycle.Document, update, and resolve incidents and service requests using the ticketing system.Escalate Tier 2 and Tier 3 issues to the appropriate internal teams or external vendors while tracking resolution through closure.Support employees with Microsoft Office, Outlook, Teams, collaboration tools, and general productivity applications.

Device Provisioning, Onboarding & Offboarding

Set up, configure, deploy, and troubleshoot laptops, desktops, mobile devices, printers, and related office technology.Support employee onboarding and offboarding, including device preparation, access provisioning, account changes, and secure removal of company resources.Assist with device enrollment, configuration profiles, user groups, security groups, and access controls.Manage endpoint provisioning and support using Microsoft Intune, Azure AD / Entra ID, MDM, and Autopilot.Maintain accurate IT asset records for end-user computing equipment, accessories, mobile devices, software licenses, and inventory.Coordinate equipment replacements, repairs, and purchases with approved vendors and suppliers.

Microsoft 365, Azure / Entra ID & Endpoint Support

Support Microsoft 365 administration tasks, including mailbox troubleshooting, distribution groups, security groups, access requests, and user account changes.Assist with Azure AD / Entra ID administration, authentication issues, machine access changes, and authorization controls.Support Intune and MDM activities, including device enrollment, policy assignment, profile troubleshooting, and compliance-related support.Troubleshoot Autopilot, device joining, profile assignment, and endpoint configuration issues.Support iPhones and other mobile devices in corporate-owned and BYOD environments.Use PowerShell or other scripting tools, where applicable, to assist with automation and repetitive support tasks.

Network, Desktop & Office Technology Support

Troubleshoot basic network connectivity issues for workstations, mobile devices, printers, and conference room technology.Assist users with Wi-Fi, VPN, device joining, authentication, and general connectivity issues.Set up and support video conferencing rooms, Teams meetings, Webex, and related collaboration systems.Install, configure, and maintain office devices including laptops, multifunction printers, smartphones, and peripheral equipment.Assist with office technology readiness, workstation setup, moves/adds/changes, and local IT support needs.

Documentation, Process & Continuous Improvement

Maintain accurate documentation for support procedures, device standards, troubleshooting steps, and asset records.Communicate planned changes, outages, updates, and known issues to employees as needed.Work closely with IT leadership to identify opportunities to improve desktop services, endpoint management, support processes, reliability, and security.Support critical infrastructure updates or after-hours work as needed.Bring curiosity around emerging tools, automation, and AI-enabled support capabilities that may improve IT operations and user experience.

Requirements

1–3+ years of experience in IT support, desktop support, help desk, endpoint support, or a similar technical support role.Hands-on experience providing Tier 1 support, with exposure to Tier 2 troubleshooting preferred.Experience supporting Microsoft 365, Outlook, Teams, Office applications, user mailboxes, distribution groups, and security groups.Direct experience with Azure AD / Entra ID, user access changes, authentication troubleshooting, and authorization controls.Experience with Microsoft Intune, MDM, Autopilot, device enrollment, compliance profiles, and endpoint management.Strong troubleshooting skills across laptops, desktops, smartphones, printers, conferencing systems, and general office technology.Basic networking knowledge, including troubleshooting connectivity, Wi-Fi, VPN, device joining, and workstation network issues.Experience with onboarding, offboarding, device provisioning, asset tracking, and secure device retirement.Experience using ticketing systems such as Zendesk, Jira Service Desk, ServiceNow, or similar platforms.Strong communication skills with the ability to explain technical issues clearly to both technical and non-technical users.Ability to support fast-paced end users and VIP stakeholders with professionalism and urgency.Strong attention to detail, follow-through, and ability to manage multiple tickets and priorities at once.Full-time on-site availability in Spartanburg, SC.

Preferred Qualifications

MSP experience preferred but not required.Experience with RMM tools such as TeamViewer, Kaseya, SolarWinds, or similar platforms.PowerShell scripting experience or interest in scripting to automate daily support tasks.Experience supporting iPhones, corporate mobile devices, and BYOD profiles.Familiarity with ITIL processes.Knowledge of SDLC or experience supporting users in a software, engineering, or technology-driven environment.Interest in AI tools and automation that can improve IT support, documentation, or end-user productivity.Company DescriptionGTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies.Company DescriptionGTN is the leader in SOW management & technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 200 companies. Read Less

Job DescriptionJob Description

The Web Developer is part of a team that is responsible for implementing cutting-edge Websites and Web-based applications. The candidate must have strong technical and communication skills with the ability to coordinate and consult with non-technical, business line personnel.

The Web Developer manages all aspects of the Society’s Web presence and online collaboration tools in close consultation with the Marketing Director. The candidate shall be capable of understanding and assessing current systems, evaluating potential new technologies, and extending the system for new functions. This means working closely with SIIM staff and SIIM committees to develop plans for future developments, enhancements, and implementations.

In this role, the Web Developer manages all aspects of the association’s website, including technical infrastructure, upkeep, and troubleshooting; tests, implements and maintains the web-based application tools for the association’s website; and monitors industry standards and techniques to recommend changes to ensure effective use of the website to achieve the association’s goals.

Responsibilities:

Work closely with the Marketing Director and staff to support and implement the SIIM marketing vision, plan, and initiatives for all electronic communicationsCreate SIIM event microsites and other websites as neededManage and maintain the SIIM.org website, with particular attention paid to adding/removing appropriate content as events approach or pass.Maintain the SIIM brand across all web/email platformsMake sure branding reflects what you need throughout different properties ofRespond to and troubleshoot all website issuesSupport the Marketing Director in sending out marketing emails via InformzParticipate in project development activities for various Internet publishing projectsPropose enhancements and improvements to define and justify the most effective software and hardware to support the websiteAnalyzes Web metrics to provide further optimization opportunitiesUnderstand the benefits of various open-source or proprietary web application toolsCustomize existing mobile app templates for SIIM events; maintain event mobile app

Requirements:

College degree preferred, preferably in Computer Science or related fieldThree years of progressive Web Developer experienceCombination of experience can substitute for a college degreeExperience with WordPress CMSKnowledge of multiple coding languages: HTML, CSS, JavaScript, PHP, C#,Knowledge of Adobe Creative Suite including Dreamweaver, Photoshop, and InDesignKnowledge of Google Analytics, Tag Manager and SEO best practicesMust be organized, task-oriented, and deadline-drivenOccasional travel and some long hours/weekend work during conferences

Desired Skills:

Knowledge of and experience with CMS, AMS, and other Web toolsGood understanding of Responsive Design, Bootstrap, WordPress, SQL, and other web development technologiesAbility to devise, implement, and support rich media, engagement tools, and mobile appsCompany DescriptionThe Society for Imaging Informatics in Medicine (SIIM) represents 2,000 healthcare professionals with interest in enterprise information and image management. SIIM is a not-for-profit organization focused on education, clinical practices, research, and innovation in the field of imaging informatics. The society is committed to actively contributing to the development and advancement of imaging informatics professionals and scientists worldwide and to improving the quality, safety, and efficiency of healthcare.Company DescriptionThe Society for Imaging Informatics in Medicine (SIIM) represents 2,000 healthcare professionals with interest in enterprise information and image management. SIIM is a not-for-profit organization focused on education, clinical practices, research, and innovation in the field of imaging informatics. The society is committed to actively contributing to the development and advancement of imaging informatics professionals and scientists worldwide and to improving the quality, safety, and efficiency of healthcare. Read Less

Job DescriptionJob Description

Join a Customer-Focused Team of High-Performance IT Professionals

Are you passionate about technology and delivering exceptional customer service? Adaptive Information Systems (AIS) empowers Monterey County businesses with world-class IT solutions, and we’re looking for motivated, driven professionals to grow with us.

Our managed services practice gives team members exposure to a wide range of technologies and environments expanding skill sets while creating clear pathways for future growth. At AIS, our collaborative and energetic culture continues to evolve through the ideas, innovation, and accomplishments of our team. We believe our success starts with our people, which is why we seek responsible, ambitious, and team-oriented professionals who take pride in their work.

We are currently seeking a Desktop Support Technician to join our highly technical team of experts.

Primary Responsibilities

Demonstrate exceptional reliability by consistently reporting to work on time and as scheduledAnswer phones and emails, evaluate client requests, and assign appropriate resourcesConfigure and troubleshoot Microsoft 365 (Office 365) emailDiagnose and resolve Windows 10 hardware and software issuesWork with vendor support to resolve hardware and software issuesPerform basic network troubleshootingProvide light Windows Server administration (user account creation, folder permissions, etc.)Troubleshoot and configure Wi-Fi networksManage and monitor device backupsPerform on-site troubleshooting and hardware support when issues cannot be resolved remotelyInstall and configure network and locally connected printersSupport mobile devices (iPad, iPhone, and Android)Provide light Mac troubleshootingAssist engineers with special projects as neededTroubleshoot and remediate system issues while implementing improvements to prevent future problemsMaintain detailed, ITIL-compliant documentation in the ticketing systemInstall, deploy, and troubleshoot Windows-based computersFollow established procedures and guidelines to perform job functionsContinuously learn and expand knowledge of core support systemsMaintain reliable transportation (client locations are within a 30-mile radius of Salinas)

Required Experience & Skills

Excellent customer service and communication skillsStrong troubleshooting and problem-solving abilitiesAbility to determine whether issues are hardware- or software-relatedExcellent documentation and organizational skillsAbility to work effectively in a team-oriented environmentStrong time management and prioritization skills in a fast-paced settingAbility to train and support end usersStrong interpersonal skills with both technical and non-technical clients

Benefits of Working at Adaptive Information Systems

Highly competitive compensation based on experienceWeekly catered lunchesQuarterly company eventsCell phone reimbursement

 

Company DescriptionIf you think all outsourced IT companies are the same, get ready to adapt to a new way of thinking. Adaptive Information Systems was founded with the mission to help businesses get the most out of their technology investments.

Adaptive can improve the productivity and security of your IT network, but we’ll also give you back your valuable time along with a newfound peace-of-mind.Company DescriptionIf you think all outsourced IT companies are the same, get ready to adapt to a new way of thinking. Adaptive Information Systems was founded with the mission to help businesses get the most out of their technology investments.\r\n\r\nAdaptive can improve the productivity and security of your IT network, but we’ll also give you back your valuable time along with a newfound peace-of-mind. Read Less

Job DescriptionJob Description

We are looking for a frontend software engineer and developer to join our team. The job will involve working on a variety projects, and requires mastery of JavaScript, Angular, React, CSS, and UI design. A degree in either computer science or computer engineering is also mandatory. Skills in c#, SQL, and Java are a plus as well. Pay will be based on experience. 

Company DescriptionThe company is a firm that has a global footprint and is in the process of expansion after many years of success.Company DescriptionThe company is a firm that has a global footprint and is in the process of expansion after many years of success. Read Less

Job DescriptionJob Description

About Us:

Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.

Summary:

The Senior System Administrator will be responsible for architecting, configuring, and maintaining enterprise virtual and physical server environments to ensure maximum operational efficiency and business continuity. This role involves leading large-scale infrastructure projects, managing disaster recovery protocols, automating administrative tasks, and serving as the primary escalation point for complex technical issues. The ideal candidate brings deep expertise in server management, cloud infrastructure, and enterprise virtualization with a commitment to operational excellence.

Responsibilities:

Architect, configure, and maintain enterprise virtual environments, optimizing hypervisor performance and managing resource allocation to ensure maximum operational efficiency.Oversee the end-to-end lifecycle of physical and virtual servers, including performance tuning, hardware/software configuration, and proactive OS patching.Lead server upgrades, new system implementations, and comprehensive capacity planning initiatives to scale with business growth.Develop and maintain advanced scripts (PowerShell, Bash) to automate routine administrative tasks, reducing errors and improving operational consistency.Manage enterprise server storage, verify backup integrity, and spearhead disaster recovery planning to ensure seamless business continuity.Serve as the primary escalation point for complex technical issues, conducting thorough root-cause analysis to implement long-term preventive solutions.Drive infrastructure projects from conception through execution, ensuring all milestones are met within established change management protocols.Partner with external vendors for hardware/software procurement and support, while translating complex technical status updates for internal stakeholders.Perform other job-related duties as assigned.Adhere to all company policies and procedures, which include IATF, ISO, ISMS, TISAX, QMS, J-Sox, and Safety-related policies.

Qualifications:

Associate degree in Computer Science, Information Technology, or a related field; or 3+ years of enterprise infrastructure experience in lieu of a degree.3+ years of progressive experience in server management and IT infrastructure, featuring a proven track record of leading large-scale migration or modernization projects.Advanced expertise in server management, enterprise-grade backups, and disaster recovery protocols.Deep understanding of cloud infrastructure, networking protocols, and enterprise virtualization platforms.Demonstrated experience managing large-scale infrastructure projects from conception through to final execution.Hands-on proficiency with server monitoring, automated patching, system upgrades, and environment migrations.Comprehensive knowledge of cloud platforms (GCP, Azure, AWS), Microsoft operating systems (2012 to current), Linux distributions, and hypervisor management.Excellent verbal and written communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and collaborate effectively with vendors.Highly self-motivated with a commitment to data accuracy, operational excellence, and strict adherence to established change management protocols.Ability to work independently while contributing effectively to a team-oriented environment.Strong administrative, planning, and organizational skills with attention to detail.Advanced proficiency in Microsoft Office Suite and Google Workspace.A relevant CompTIA Server+ certification is highly preferred.

Physical Requirements:

Ability to see and hear (correctable).Ability to operate a keyboard.Ability to travel up to 5%.

Potential Hazards:

Normal office hazards.Hazards associated with travel.

What We Offer:

Comprehensive Health Benefits: Medical, dental, vision, and life insurance.Financial Security: Short-term and long-term disability coverage.Retirement Savings: 401(k) plan with a generous company match of up to 6%.Time Off: Generous paid time off, including vacation, sick leave, and holidays.Work-Life Balance: Paid maternity and paternity leave.And much more!

Equal Employment Opportunity Statement:

Niterra is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Notice to Staffing Firms:

Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.

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Job DescriptionJob DescriptionTechnology Solutions Sales Consultant
Position Summary

525 Technologies is seeking a motivated and results-driven Technology Solutions Sales Consultant to help grow our customer base and expand sales opportunities across our technology service areas. This role is ideal for someone with experience selling security cameras, access control, low voltage services, structured cabling, audiovisual solutions, IT services, or other commercial technology solutions.

The Technology Solutions Sales Consultant will be responsible for identifying new business opportunities, building strong client relationships, understanding customer needs, and recommending the right technology solutions. This position requires someone who can communicate professionally with both technical and non-technical customers, follow up consistently, and work closely with internal teams to move opportunities from initial conversation to closed business.

Key Responsibilities

Identify and pursue new business opportunities for technology solutions, including security cameras, access control, low voltage, structured cabling, audiovisual, and IT services.

Build and maintain relationships with decision-makers such as business owners, school leaders, IT directors, operations managers, facility managers, and purchasing contacts.

Conduct discovery conversations to understand customer needs, pain points, budgets, timelines, and project requirements.

Recommend technology solutions based on customer needs and company service offerings.

Explain solutions clearly and professionally to customers, including cameras, access control, cabling, audiovisual, and IT-related services.

Generate leads through calls, emails, networking, referrals, LinkedIn outreach, customer visits, and follow-up with existing contacts.

Work with internal technical and operations teams to gather project details and support accurate quotes, proposals, and scopes of work.

Follow up consistently with prospects and customers to move opportunities through the sales pipeline.

Maintain accurate notes, customer information, activity updates, and deal progress in the company CRM.

Assist with proposal follow-up, pricing conversations, customer communication, and sales documentation.

Attend customer meetings, site visits, vendor meetings, networking events, or industry events as needed.

Meet or exceed sales activity goals, pipeline goals, and revenue targets.

Stay informed about company services, industry trends, customer needs, and technology solutions.

Qualifications

Previous sales experience in technology, security, low voltage, IT services, telecommunications, audiovisual, or a related field preferred.

Experience selling one or more of the following is strongly preferred:

Security camera systems

Access control systems

Low voltage services

Structured cabling

Audiovisual solutions

Managed IT services

Commercial technology installations

Strong communication, follow-up, and relationship-building skills.

Ability to ask effective discovery questions and understand customer needs.

Comfortable making outbound calls, sending outreach messages, attending meetings, and following up consistently.

Ability to explain technology solutions in a way that is easy for customers to understand.

Ability to work independently while also coordinating with internal teams.

Strong organizational skills and ability to manage multiple leads, opportunities, and customer conversations at once.

Experience using a CRM system such as HubSpot, Salesforce, Zoho, or a similar platform preferred.

Professional appearance and communication style.

Valid driver’s license and ability to travel locally for customer meetings or site visits, if required.

Preferred Experience

Experience selling to schools, government agencies, commercial businesses, churches, nonprofits, or multi-site organizations.

Existing relationships in education, facilities, IT, security, construction, or commercial business sectors.

Experience with bid opportunities, proposals, public sector sales, or project-based sales.

Familiarity with camera brands, access control platforms, cabling projects, or technology installation services.

Experience selling both products and services.

Experience working with technical teams to prepare quotes, proposals, or project recommendations.

Ideal Candidate

The ideal candidate is a self-starter who understands relationship-based and solution-based sales. This person should be comfortable prospecting for new business, following up consistently, asking strong discovery questions, and helping customers understand the value of technology solutions. The right candidate does not have to be deeply technical, but they should be able to understand technology services well enough to identify customer needs, communicate value, and support the sales process from lead generation to closing.

Compensation

Compensation will be based on experience and may include a base salary plus commission or bonus opportunities.

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Job DescriptionJob Description

The Company: Select-Arc is a privately owned, family-run company with nearly 300 employees. We have experienced consistent, record-setting growth for over 27 years. Our success is built on producing high-quality products, offering competitive pricing, and delivering exceptional customer service.

The Position: We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software development initiatives.

Responsibilities:

·         Provide day-to-day help desk support to end users

·         Assist with the setup, deployment, and maintenance of computers and other technology devices

·         Support IT security updates and planning initiatives

·         Assist in maintaining Microsoft SQL Server environments

·         Collaborate with the Software Development and Quality Assurance teams on software testing and deployment

·         Support software training efforts for internal users

·         Assist in the development of internal WinForms applications using Visual Studio and SQL Server

·         Participate in a rotating on-call schedule (shared among team members)

Qualifications:

·         High school diploma or equivalent

·         Demonstrated teamwork and leadership through extracurricular activities and/or work experience

·         Strong communication, interpersonal, and relationship-building skills

·         Ability to work both independently and collaboratively

·         Basic knowledge of Windows and Windows Server operating systems

·         Basic knowledge of Microsoft SQL Server and Transact-SQL a plus

Preferred Qualifications:

·         Ability to maintain professionalism in a fast-paced, dynamic environment with multiple priorities

·         Strong problem-solving skills and the ability to apply logical and critical thinking

·         Positive and professional presence when working with team members

·         Familiarity with the following technologies is a plus, but not required:

o    Microsoft .NET

o    Microsoft Visual Studio or Visual Studio Code

o    C#

o    REST APIs

o    SQL

o    HTML

o    CSS

Location: Ft. Loramie, Ohio (not remote)

 

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Job DescriptionJob DescriptionLocated in Camas, WA

Salary: 26-29

Engineering Technician II

Location: Camas, WA
Full-Time, Contract - 5-6 Weeks

$26-$29 per hour

Job Summary

We are looking for a hands-on Engineering Technician II to support prototype builds, testing, and troubleshooting in a fast-paced engineering environment. This role is ideal for someone with strong mechanical and electrical skills who enjoys working on innovative products.

What You'll Do

Assemble, maintain, and upgrade prototypes (mechanical + wiring + soldering)Support builds using motors, sensors, pneumatics, and related systemsPerform testing and accurately document resultsTroubleshoot issues with prototypes and assembliesProvide technical support to engineersKeep workspaces clean, safe, and organized
What We're Looking For

High School Diploma or GED (Associate's preferred)2+ years of relevant hands-on experienceAbility to read schematics, wiring diagrams, and mechanical drawingsExperience with multimeters, oscilloscopes, and solderingStrong mechanical aptitude and attention to detailTeam player with good communication skillsExperience with GD&T, PLCs, or Visual Basic is a plus
Work Environment

Lab/production setting (PPE required)May require standing for extended periods (up to 12 hours)Ability to lift up to 50 lbsOccasional travel may be required
Benefits Package:

401(k) retirement savings planLife insurance coverageComprehensive medical planDental coverageVision/eyewear planPrescription drug reimbursementShort-term disability protectionPaid sick leaveDirect deposit convenience
Apply Today! Email Your Resume To: staffing.vancouverwa@expresspros.com

#1935ST

Express Office: Vancouver

2612 Northeast 114th Avenue

Suite 2

Vancouver, WA 98684 Read Less

Job DescriptionJob DescriptionPosition SummaryWe are seeking an experienced OCI Integration Lead / Project Manager to lead complex technology implementation, integration, and digital transformation initiatives. The ideal candidate will possess strong project management expertise, experience working with enterprise systems and healthcare technology platforms, and the ability to lead cross-functional teams through the full project lifecycle. This role requires a strategic leader capable of managing stakeholders, driving project execution, and supporting innovative solutions involving cloud technologies, automation, and AI-enabled business processes.
Key ResponsibilitiesLead technology implementation, integration, and modernization projects from planning through deployment.Manage project scope, schedules, budgets, risks, and stakeholder communications.Coordinate business, technical, vendor, and executive teams to ensure successful project delivery.Support enterprise integrations, cloud initiatives, process automation, and digital transformation efforts.Collaborate with business and technical teams to define requirements, manage dependencies, and resolve issues.Identify opportunities to leverage AI, automation, and data-driven solutions to improve operational efficiency.Develop project documentation, executive presentations, status reports, and implementation plans.Ensure compliance with project governance, security requirements, and organizational standards.Required QualificationsBachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.Minimum 6 years of experience managing technology implementation, integration, or modernization projects.Minimum 6 years of experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar platforms.Strong understanding of Agile, Scrum, Waterfall, and hybrid project delivery methodologies.Proven ability to lead cross-functional teams and manage multiple priorities simultaneously.Excellent communication, presentation, leadership, and problem-solving skills.Preferred QualificationsPMP, CISSP, CISA, CISM, SSCP, or similar certification (or actively pursuing certification).Experience with artificial intelligence, intelligent automation, machine learning, or digital transformation initiatives.Minimum 3 years of experience with CMS integrations and related requirements.Minimum 3 years of experience supporting health insurance exchanges, healthcare marketplaces, or related enrollment platforms.Understanding of the Affordable Care Act (ACA), individual market operations, and federal or state healthcare programs.Experience working with government agencies or public sector organizations.Experience working in healthcare, health insurance, eligibility and enrollment, or other highly regulated environments.Desired SkillsEnterprise system integration and modernizationCloud technologies and digital transformationAI and automation strategyHealthcare and government technology programsStakeholder and vendor managementRisk management and project governanceExecutive communication and presentation developmentStrategic planning and operational leadershipAdditional InformationExperience with healthcare exchanges, CMS integrations, ACA programs, and healthcare enrollment platforms is highly desirable.Candidates with a combination of project management, healthcare technology, government program, and AI-driven transformation experience are strongly encouraged to apply. Read Less

Job DescriptionJob Description

Reports to: IT Support Manager

Pay Rate: 50,000 – 60,000 Annually

Duties and Responsibilities

Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment.

Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications

Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned

First level identification and escalation of Major Incidents using the approved IT escalation processes

Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT

Assist in creating knowledgebase articles, checklists, FAQs and End User training.

Follow all standard service desk policies and procedures.

Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment

Willingness to learn industry specific and proprietary management systems

Perform network administration functions, user account permissions, Active Directory changes

Follow up with clients to ensure resolution is complete and satisfactory

Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures

Collaborate with peers to form technical solutions

Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company

Additional responsibilities as assigned

Must possess reliable transportation and be willing to travel to customer sites as needed

 

Capabilities/Competencies

Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above.

Minimum of 2 years in a customer service role within an IT support team.

Thorough knowledge of all Windows server and desktop operating systems

Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange

Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration

Ability to provide remote desktop support to customers.

Ability to use remote support tools like VNC, LogMeIn, RDP, etc.

Ability to multi-task and maintain good communication is a must

Solid organizational skills and be strong attention to detail.

Excellent written and oral communication skills.

Excellent problem analysis and solving skills.

The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required.

Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis.

Must be able to learn quickly and be very self-sufficient with limited training required.

Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner.

Self-starter, dependable and accurate in completing tasks with strong attention to detail.

Demonstrated ability to multi-task and work independently with minimal supervision.

Adhere to internal IT Policy and Procedures as it relates to helpdesk operations.

Independent, self-starting attitude with the willingness to share knowledge.

Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues.

Ability to function effectively in a fast-paced environment

Desired Skills & Experience

2-4-year degree in a Technical field

Minimum of 1 year in the hospitality industry

IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP.

Understanding of basic ITIL principals preferred.

Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based.

Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users.

Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN.

Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration.

Knowledge of Active Directory and application-based user account management.

 

Company DescriptionDesert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support.Company DescriptionDesert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support. Read Less

Job DescriptionJob DescriptionJob Title: Project Engineer
Job Description

Join our Transmission & Distribution global practice as a Project Manager, leading substation design projects ranging from 12-kV to 500-kV. You will manage the full life-cycle of projects, directing and coordinating all aspects of work related to both greenfield and brownfield projects at substations, switching stations, and collector stations.

ResponsibilitiesPrepare proposals, assist in presentations, and participate in contract negotiations.Oversee multi-disciplinary teams.Coordinate with stakeholders, including other engineering firms, general contractors, subcontractors, and clients.Manage projects from concept to completion, covering siting, environmental considerations, permitting, planning, estimating, engineering, right-of-way acquisition, project controls, bid phase services, procurement, constructability reviews, material management, construction management, and closeout.Develop and monitor project schedules, manage scope, and control project costs.Assist with internal project financials, staffing, legal coordination, risk management, change management, and human resource issues.Serve as the primary point of contact with clients for efforts such as client coordination, strategic planning, master scope management, budget finances, subcontracting, project staffing, environmental compliance, facility support, and schedule attainment.Manage all aspects of project communication.Develop and implement project policies and procedures, establish project controls systems, and implement the project execution plan.Work closely with the Project Team to ensure deliverables and services meet client satisfaction and follow internal QA/QC guidelines.Report regularly on progress, cost and schedule metrics, procurement issues, safety or environmental concerns, design questions, potential impacts, and issues requiring office support.Essential Skills7+ years of stand-alone Project Management experience on large capital budget projects in power generation, transmission & distribution, or industrial industries.Full-cycle project development and execution experience.ABET Accredited Engineering Degree, preferably in electrical or mechanical engineering, but open to civil engineering.Additional Skills & QualificationsExperience with substation or transmission line projects in utility or construction sectors.PMP Certification.Professional Engineer (PE) or Engineer in Training (EIT) certification.Work Environment

Enjoy a flexible work environment with a hybrid structure, including 30 work-from-home days per year. The Lexington office, located downtown, operates on a 9/80 schedule, offering every other Friday off. Engage in a culture-driven team with opportunities to advance beyond your current role. Our office promotes a business casual dress code, and occasional overnight travel is expected, typically once a quarter. Collaboration is key, both within our 38-member Lexington team and with colleagues across different locations.

Job Type & Location

This is a Permanent position based out of Lexington, KY.

Pay and Benefits

The pay range for this position is $135000.00 - $220000.00/yr.

Esop, Hybrid, emphasis on culture, good benefits

Workplace Type

This is a hybrid position in Lexington,KY.

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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Job DescriptionJob Description

Job Title: Systems Engineer

Job Description

This role focuses on the early phases of the Systems Engineering V, with a strong emphasis on developing, decomposing, and managing complex system requirements and interfaces for large-scale, multi-disciplinary defense systems. The Systems Engineer will work extensively on requirements engineering, interface definition, and detailed technical documentation to support sophisticated system architectures and integrations.

Responsibilities

Develop, decompose, and manage large volumes of system requirements, including thousands of individual requirements across complex systems.Author, update, and maintain Interface Control Documents (ICDs) and other detailed technical documentation.Define and document data, power, radio frequency (RF), and cabling requirements for system and subsystem interfaces.Establish, document, and manage system and subsystem interfaces across multiple engineering disciplines.Support and maintain requirements traceability, including linking requirements to design, verification, and validation artifacts.Support change management activities by tracking, assessing, and documenting changes to requirements and interfaces.Collaborate closely with technical leads, program stakeholders, and customers in both virtual and in-person settings to clarify requirements and resolve issues.Evaluate proposed technical changes and contribute to the development of engineering change products, including impact assessments and related documentation.Participate in reviews and working sessions to ensure alignment of requirements and interfaces with overall system architecture and program objectives.

Essential Skills

Bachelor’s degree with at least 8 years of relevant experience, or a master’s degree with at least 6 years of relevant experience.Hands-on experience with requirements development and documentation for complex systems.Strong experience with requirements engineering, including authoring, decomposition, and traceability of requirements.Experience using DOORS, Engineering Requirements Documents, or similar requirements management tools.Proven ability to write detailed technical documentation, with a strong preference for experience authoring Interface Control Documents (ICDs).Ability to manage high-volume, detail-intensive engineering workstreams in a structured and organized manner.Effective communication skills for collaborating with technical teams, stakeholders, and customers in both virtual and in-person environments.

Additional Skills & Qualifications

Experience in electrical engineering domains such as RF, communications, power, and data systems.Experience defining and managing data requirements, including data interfaces and data flows.Experience defining RF requirements and working with radio frequency systems.Experience specifying and documenting data, cabling, and power requirements for complex systems.Familiarity with interface implementation, including understanding of radio frequency behavior, electromagnetic interference considerations, circuit logic, and electronic components.Strong understanding of the Systems Engineering V lifecycle and its application to complex, multi-disciplinary systems.Prior experience supporting Navy or other defense-related systems.Experience with engineering change requests, including impact assessments and participation in review cycles.

Work Environment

The role follows a hybrid work model, with three days per week in the office and mandatory in-office presence on Tuesdays and Wednesdays. The position operates on a 9/80 schedule, providing a structured yet flexible work arrangement. Work is highly collaborative, involving regular interaction with cross-functional engineering teams and stakeholders in both virtual and on-site settings, and centers on complex defense-system development using formal requirements and configuration management tools.

Job Type & Location

This is a Contract position based out of Rockville, MD.

Pay and Benefits

The pay range for this position is $50.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Rockville,MD.

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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