Job DescriptionJob DescriptionCompany Description

Northrop Realty represents buyers and sellers of residential real estate in the Baltimore and Washington metropolitan regions with offices in Annapolis, Baltimore, Clarksville, Columbia, Ellicott City, Fallston, Frederick, Lutherville-Timonium, Phoenix and Sykesville, MD. Northrop Realty also operates coastal office locations in Bethany Beach, Fenwick Island, Lewes-Rehoboth, Millsboro and Newark, DE in addition to Oak Island and Southport, NC.

At Northrop Realty, we proudly offer a comprehensive benefits package to full-time employees after a 90-day introductory period, designed to enhance employee health and well-being. Benefits include 100% employer paid health insurance (medical, dental, and vision – Individual & Family), health coaching through NOOM, 80 hours of prorated PTO, 11 paid holidays including one floating holiday and your birthday. We also provide two weeks of paid parental leave for new parents who have completed at least six months of service. 

In addition to an IRA retirement plan with matching contributions, we also offer supplemental benefits including life insurance, disability coverage, and accident insurance providing employees with extra peace of mind.

Job Description

As Northrop Realty’s Help Desk Representative, you are the gateway to resolving technology problems for members of the brokerage. You will serve as the first point of contact for the IT Help Desk Team, assisting users with Google Workplace, Zoom, Uniflow Printing, Wi-Fi issues, and more. You install, maintain, and repair IT equipment, systems, and software throughout our offices. You provide technical assistance and answers to user questions with 5-star customer service. You help keep our brokerage running seamlessly by anticipating and troubleshooting problems with computer hardware and software.

This role offers flexible hours to support our dynamic real estate operations, which occasionally include weekend or on-call coverage. Some Saturday availability is required to ensure consistent support during peak times, with reduced or adjusted weekday hours available to maintain work-life balance.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Provide first-level technical support to employees, agents, and leadership via phone, email, or in person.

Diagnose and resolve basic hardware, software, and network issues related to real estate-specific tools, applications, and systems.

Assist users with setting up, configuring, and troubleshooting computers, mobile devices, printers, and other office equipment.

Ensure all support requests are logged into the ticketing system and appropriately prioritized.

Escalate complex or unresolved issues to the Help Desk Specialist in a timely manner.

Perform basic preventative maintenance and system updates to ensure smooth operation of all IT systems.

Provide guidance on how to use various company software tools, including real estate CRM systems, telephone software, and other commonly used platforms.

Troubleshoot internet connectivity issues, VPN access, and remote desktop connections.

 (covered in separate bullet)

Perform basic preventative maintenance and system updates to ensure smooth operation of all IT systems.

Maintain a high level of customer service and professionalism while supporting end users.

Stay up to date with new technologies, tools, and trends within the real estate industry.

Ensures compliance with all Long & Foster IT processes, procedures, and practices; (covered in separate bullet)

Installs and updates software and hardware.

 Communicates with the Facilities Department and Help Desk Specialist on upcoming initiatives that require support.

Provides emergency call support after hours.

Lives the Northrop values.

 

Supervisory Responsibilities: 

None

Qualifications

Required Skills/Abilities:

Excellent analytical skills.

Excellent problem-solving abilities. 

Excellent time and project management skills; proven ability to multitask and meet deadlines, and delegate.

Excellent organizational skills and attention to detail.

Strong verbal and written communication skills; ability to explain technical issues in easily understandable terms. 

Strong initiative.

Strong people skills and interpersonal savvy.

Ability to function well in a high-paced environment.

Ability and willing to respond to emails/texts/phone calls outside of normal business hours.

Ability to provide emergency response after normal hours.

Proficient with Microsoft Office and Google Workspace.

 

Education and Experience: 

High school diploma or equivalent required; Bachelor’s degree in Computer Science or related field preferred.

1+ years of experience with PC and Mac hardware and software, telecommunications, mobile devices, networking, and service administration.

1+ years of experience in customer technical support.

Strong experience troubleshooting Windows 10, Mac OS, Office Suite, Internet Explorer, and VPN/network connectivity.

CompTIA A+ preferred

 

Physical Demands:

May experience prolonged periods of sitting at a desk and working on a computer.

Must be able to stand, bend, squat, climb, and crawl; must be willing and able to work in tight spaces.

Must be able to lift and carry up to 50 pounds at times. 

 

Travel Required:

Must be willing and able to travel between Northrop offices.

Must maintain reliable transportation.

Additional Information

Please note that this is an in-office position.

All your information will be kept confidential according to EEO guidelines.

Confidentiality

This role may be privy to confidential information which shall not be shared other than with the parties involved in the transactions. Any breach in confidentiality may result in immediate termination. 

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Read Less

Job DescriptionJob DescriptionOperation Specialist – Secret | Philadelphia, PA

Cambridge International Systems, Inc.
Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.

We are currently seeking an Operation Specialist to support operations in Philadelphia, PA. This is a full-time, CONUS position requiring an active DoD Secret clearance.

What You’ll Do
As an Operation Specialist, you will play a critical role in planning and providing programmatic support to the Information Security team, that serve U.S. government missions.                                 

You will:Reviews policies and directives and takes a lead in presenting information assessments.Participates in metric development and tracking.Responsible for preparing and managing presentation data for various meetings and conferencesAssists in processing Security access and badge requests for visitorsMaintains multiple project calendars for assigned resources as well as manages travel for information security team membersReviews/ processes Purchase Order (PO) requests for the teamWorks with management to develop best practices.Researches and keeps current on the latest IT intelligence technologies, trends, and security standards.What You’ll Bring
Required Qualifications:Education & Experience: Associates Degree in Business, Computer Science or Information Technology with 5+ years’ experience.Experience with the following publications NIST 800-53/A, NIST 800-37, CNSS 1253, NIST 800-60 Rev I&II, ECSM seriesHighly proficient in MS Office applications (Word, Excel, PowerPoint, Project).Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position.Certifications:Must have a current and active DoD Secret security clearance.Proficient with modern IT tools and infrastructure technologiesTravel & PassportUp to 25% travel, may be required; some overnight stays possible. Must have an active passport to support OCONUS travel and/or living requirements.Work EnvironmentCompliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR | Health.mil.Office setting:Primarily an office-based role in Philadelphia, PA.Standard desk/computer work with flexibility for walking and movement on siteMust be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.May be required to travel short distances to offices/conference rooms and buildings on site.  This position requires long hours and/or nights/weekend work.This position requires long periods of sitting or standing.This position requires communicating with others verbally and/or written.This position requires working in a stressful environment.This position requires dealing with conflict. This position works under pressure and with strict deadlines.This position requires focus and attention to detail.
Background & SecurityEmployment is contingent upon successful background investigationDrug screening may be required for federal contract complianceBenefits & Perks
We believe in investing in our team—both professionally and personally:Medical, dental, vision, life, accident, and critical illness insurance401(k) immediate vesting and matchPaid time off and company holidaysGenerous tuition & training supportRelocation assistanceSign-on and performance-based bonusesEmployee referral programAccess to Tickets at Work, EAP, wellness initiatives, and moreJoin Us
If you're driven by mission, technology, and teamwork—we want to hear from you. Cambridge is growing, and this position is just one of many opportunities on our global team. Know someone perfect for the role? Referrals are welcome—both employees and non-employees may qualify for a bonus.
Apply today and help shape the future of secure cloud computing for national security.
About Cambridge International Systems
At Cambridge, innovation grows through diversity. We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive work environment for all. Learn more at www.cbridgeinc.com.
 

Powered by JazzHR

FlL1GjuljM

Read Less

Job DescriptionJob Description

Water Engineering is currently seeking a reliable, self-motivated, and conscientious person to fill the position of Water Treatment Technical Service Representative. The role entails collection and analysis of water samples, adjusting chemical feed rates, onsite troubleshooting and maintenance of chemical inventory.

Work Location: On the road with access to warehouse - Build your own schedule!

Education: High school or equivalent

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

Flexible schedulePaid Time OffSick TimeHoliday Pay401(k)Medical InsuranceDental InsuranceVision insuranceCompany vehicle or vehicle allowanceCompany gas cardCompany paid travel - flights, hotels, rental carsCompany phone & laptopPPETest kit & equipment

Schedule:

Monday to Friday; with some weekends as needed

Experience:

Computer skills: 4 years (Required)Industrial Water Treatment: 2 years

Willingness to travel: 25% (Required)

Work Location: On the road

The successful candidate will be responsible for:

Customer site service visits to review the stability of the water systems, operation of water treatment equipment and inventory of water treatment chemicals.Completion of monthly service plans as per client contracts.Performing analytical tests to determine the adequacy of chemical dosing and stability of the water system.Completion of service reports and daily entry into database.Delivery of chemical stock and management of inventory levelsDemonstrating proficiency in performing all test and calibration routines required, as well as procedures for on-site services and web site account management. Training is provided.Determining onsite support, equipment, parts and training for customer team support in the operation and preventative maintenance of all related equipment/instrumentation.Troubleshooting hardware and software problems for customers on-site at customer locations. Resolving issues by repairing and/or calibrating instruments in accordance with designated O&M manuals.Proactively reaching out and coordinating with the Account Management team to optimize applications or resolve service calls issues in a timely manner.Keeping up to date with all Technical and Operational skills pertaining to this position, including all applicable safety procedures while meeting end customer requirements and expectations.Demonstrating a safety mindset in actions and performance.Demonstrating safe driving habitsAdhering to a service route schedule

Preferred qualifications:

Technical degree/diploma in Electrical, Electronic Technology, Instrumentation or Engineering or other technical discipline is preferred but not required.Minimum of 2 years of experience in water treatment, plant operations, maintenance, plumbing, electronics OR 2 years of relevant training (college, military, technical/vocational school)Mechanical aptitudeBasic computer skillsStrong ability to troubleshoot and resolve issuesClear, concise, and professional communication with customer and Water Engineering personnel, verbally and in writing.Ability to work in multiple environments, indoor/outdoor in variety of industriesGeneral knowledge of electrical equipment, basic plumbing and safety.Ability to learn applicable company procedures within a reasonable time from start of employment.Willing to travel daily within a 3 hr radius.Self-motivated, ability to operate with minimal oversight.Strong verbal and written communication skills.Familiarity of digital communications including NetsuiteAbility to communicate effectively and contribute to team projects in a sales environment via strong technical support.Understanding of Water Treatment processes, controls and programming, and chemical applicationsAbility to make good business decisions based on risk reward analysis and Water Engineering’s business objectives

We offer competitive compensation and benefits working in a dynamic environment with challenging projects. We provide a support staff and training to ensure your success.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We are willing to train the right person on the specifics of water treatment. If you are a quick learner and enjoy problem-solving, water treatment offers a fluid opportunity for interesting work on a daily basis. We’re an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!

#hc177430 Read Less

Job DescriptionJob DescriptionDescription:

Southbend, a division of the Middleby Corporation, is a global leader in heavy-duty commercial cooking equipment. Renowned for innovation in energy savings, cooking speed, automation, and safety, Southbend's products are highly regarded by chefs, consultants, and industry experts. With over 100 years of top-quality and reliable products, Southbend's equipment is widely installed in restaurants, institutional foodservice operations, and supermarkets worldwide.

Southbend has a great opportunity for a Technical Service Representative to join our team!

We are looking for a customer service oriented Technical Support Representative to provide technical communication to our customers, end users or third-party service agents of Southbend and Crown Steam commercial cooking equipment. The Technical Support Rep will manage high volume of inbound calls and should seek to create a positive experience for our customers through clear communication and quick resolution of technical issues.

Responsibilities:

Troubleshoot, diagnose, and resolve technical issues with equipment via telephone conversations or email correspondence with end users or service agents.Create warranty parts order documentation based on claim case needs and resolution. Identify and escalate support situations requiring urgent attention to the Technical Service Manager.Clearly and effectively communicate to resolve customer issues quickly and ensure the highest level of customer satisfaction.Process warranty requests & claims via all media channels quickly & effectively while maintaining the highest level of accuracy and detail.Must be able to adapt to a demanding environment and change processes.Strive for first call resolution and take ownership of customer needs and issues.Understanding of product features, potential issues, and warranty terms related to the company’s products and services.Requirements:Excellent oral and written communication skillsHighly organized with strong knowledge of Microsoft Office applications, warranty and ERP systems, Infor XA a plus.Must demonstrate a strong technical background along with customer relations skill.Must have working knowledge of commercial cooking equipment and its effect of gas combustion equipment.Technical background should include electrical troubleshooting and reading of schematics.Experience troubleshooting and repairing STEAM equipment a plus. Minimum of 2 years in a Technical Support role

Southbend is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.

Read Less

Job DescriptionJob Description

Come make your mark with Watermark!
 

🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.
🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements.
⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do.
💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan.  At Watermark, our people come first! 

Information Technology/Information Assurance Specialist I
The IT/IA primary function is working within Special Access Programs (SAPs) supporting Department ofDefense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

In this role you will…. Establish complex operational software configuration controls and system interfaces for computer system(s) assignedMaintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as requiredAnalyze and troubleshoot system anomalies to ensure optimum equipment performancePrepare system for operational use and support operational testsReview, prepare, and update authorization packagesNotify customer when changes occur that might affect authorization accreditationConduct cybersecurity portion of the self-inspection’s checklistReview and provide technical and cyber security coordination on all Bodies of Evidence that make-up the authorization packageIdentify any and all vulnerabilities and implement countermeasuresEnsure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practicesPerform Video-Teleconferencing VTC System Administration, Scheduling, & ConfigurationProvide External Information System(s) Client SupportPerform account creations, changes, & deletions on multiple authorization boundariesPerform Help Desk & troubleshooting activitiesPerform Hardware/Software System Configuration, upgrades and modificationsPerform system and network appliance patching activitiesProvide Government-Issued Laptop SupportAssist in Media Control & Accountability activitiesPerform COMSEC account/equipment management activitiesAdditional duties as assignedExperience Requirements: 2-5 years related experiencePrior performance in roles such as Systems Administrator or Network Administrator Education Requirements:Bachelor’s degree in a related area or equivalent experience (4 years)Certification Requirements:Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hireSecurity Clearance Requirements:Active DOD TS/SCI Clearance Eligibility for access to Special Access Program InformationWillingness to submit to a Counterintelligence polygraphOther Requirements: This is a 24/7 service desk position requiring shift work which may or may not include Morning, Night, and “Swing” shifts, including potential holidays and weekends.Reports to a physical location which occasionally requires the ability to traverse between buildings Ability to manage stress with a high degree of maturity/professionalismDemonstrated critical thinking and leadership skills and the ability to work well with othersEffective verbal and written communication skillsOther duties as assigned All Level I & Level II positions - candidate should possess some Special Access Program (SAP) experienceAll Level III positions -candidate should possess 2+ years of Special Access Program (SAP) experience Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardwareWorking knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integrationWorking knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and AuthorizationsWorking knowledge and current relevant experience with PL2 systemsMay be required to move equipment/files weighing up to 50 pounds

The anticipated compensation range for this position is $80,580 - $109,020. Multiple considerations are taken into account when determining the final salary/hour rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor categories.  Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.)
Watermark is an equal opportunity employer.  All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws.

Powered by JazzHR

Xxhv61L0Cm

Read Less

Job DescriptionJob DescriptionSalary: $25 - $35 per hour

TIER I DATA SERVICE REPRESENTATIVE
(Helpdesk)

Are you a skilled computer sleuth and a tactful troubleshooter?

Do your friends and family come to you first whenever they have problems with their digital devices?

Are you the superhero who knows not only where the router is and what it does, but how to fix it when the wi-fi goes down over the holidays?

If so, you may be a great fit for our Data Service Representative position at Paul Bunyan Communications.

We are seeking a new Data Service Representative in the Grand Rapids area who can assist our members with all of their internet related needs.

If you are a patient and compassionate person and have a passion for technology, then we would like to talk to you.

What youll be doing:

Helping our members fix internet issues over the phone and in person at our office in Grand Rapids, MN.
Servicing and repairing Apple devices for our members and the community at large.

What we are looking for:

We are looking for someone with Windows, Macintosh & Internet experience,
We want someone with customer service experience.
You need to have excellent verbal and written communication skills.
You have to be a very talented problem solver.
You must enjoy helping people. We love our members, you should too.
You cant be afraid of learning new things.

Extra points for:

A+, network+, Security +, MCP, MCSA, MSCE, CCNA, etc.

Why you should want to work at Paul Bunyan Communications:

A fast-paced, exciting environment, surrounded with the latest technologies.
Competitive compensation with a 401k, medical & dental insurance, retirement, vacation and sick time.
This is a great place to work, with great co-workers.

Position open until filled.

PBC is an equal opportunity employer.

www.paulbunyan.net

Read Less

Job DescriptionJob DescriptionWho We Are
At Netfor, we deliver exceptional customer care and technical support to businesses and technology users across the U.S., Canada, Mexico, and Europe. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media. Join our team to make a difference in a fast-paced, supportive environment!

Why Join Netfor?
This entry-level role is your launchpad to a rewarding career in customer service and technical support. Here’s how we help you grow:  

Career Growth: Gain hands-on experience with diverse industries, platforms, and systems, with mentoring and training to build your career path.  

Variety & Exposure: Work with over 100 applications across medical, retail, and B2B sectors.  

Advancement Opportunities: We promote from within! You may receive opportunities for advancement, promotions, and special client projects.  

Supportive Team: Collaborate with a great team in a process-driven environment.

What You’ll Do
As a Technical Help Desk Representative, you’ll provide friendly, professional support to customers via phone in our call center. You’ll follow our knowledge base articles to troubleshoot and resolve basic technical issues or escalate them to clients when needed. This is not a highly technical role—it’s about clear communication, reliability, and adhering to our proven processes.  

Key Responsibilities:  Answer inbound customer calls and provide timely, accurate assistance.  Use knowledge base articles to diagnose and resolve basic technical issues (e.g., point-of-sale systems, hardware, software).  Follow step-by-step processes to guide customers or escalate issues to clients.  Document customer interactions clearly and professionally.  Deliver outstanding customer service to earn positive feedback.
What We’re Looking For
We’re seeking reliable, communicative candidates who thrive in a structured, process-driven role. No advanced technical expertise is required—we provide full training!  

Skills & Qualifications:  Strong verbal and written communication skills.  Ability to type at least 35 words per minute.  Comfortable multitasking (talking, typing, and navigating systems).  Reliable, punctual, and professional under pressure.  Basic familiarity with Windows operating systems and Microsoft Office 365.  Experience troubleshooting Windows, printers, or networking is a plus, but not required.  Preferred: At least one technical or customer service certification (e.g., A+, CompTIA) if other qualifications are limited.

Personal Attributes:  Motivated and eager to learn.  Comfortable following processes without deviation.  Positive attitude and a team player.Hours & Location:  100% Remote (Work from Home). You must reside in a state where we are hiring (confirm on application, we will verify during onboarding should we move forward with you as a candidate).  Dedicated work space, free from distractions and background noise. Hours: 32–40 hours/week, 1st or 2nd shift, 5 days/week (weekends required after training).  Training: 2–3 weeks, Monday–Friday, training is conducted on the 1st shift.  Netfor operates 24/7, so flexibility is key!Computer Requirements: You must own a Windows desktop or laptop (Mac, Chromebooks, tablets, etc., are not compatible) with:  Operating System: Windows 10 or higher.  RAM: 8GB or higher. 16GB or higher preferredProcessor: Intel i5 9500, Ryzen 3 3100, or better.  Storage: SSD with 256 GB+ and at least 100GB free for updates.USB Headset for call taking Strongly recommended accessories:Multiple screens Keyboard and Mouse if using a laptopWe will verify specs before any job offer.

Compensation & Benefits  
Starting Pay: $16.00/hour (based on experience, technical aptitude, and typing skills).  

Benefits: Generous PTO (up to 76.96 hours/year in year one), 401(k), health, dental, and vision insurance.
Why This Role is Perfect for You

This is an entry-level opportunity for dependable individuals who excel at communication and enjoy helping others. You’ll answer calls, follow clear processes, and use our knowledge base to solve problems—no cold calling or sales involved. If you’re reliable, eager to learn, and want to kickstart a career with a growing company, we’ll train you to succeed!  

How to Apply
Ready to join a team that values your growth? Apply today and confirm your state of residence. We can’t wait to meet you!  

Netfor is an equal opportunity employer. We currently hire in select states only (See application).
 

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.

Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Netfor, Inc. participates in E-Verify.

Netfor, Inc. will not sponsor applicants for work visas.

Powered by JazzHR

oLBkYxglQA

Read Less

Job DescriptionJob DescriptionCompany Description

In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make.  We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company!

INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more. 

Investing in and protecting our employees is the key to our success.  Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members. 

We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.

Join us in coloring a safe and sustainable future!

Job Description

This role offers a starting range of $76,000 to $100,000 annually. Actual compensation will be based on qualifications such as experience, education, certifications, and skills, as well as geographic considerations.

We are seeking a Technical Service Representative (Liquid Water) to work with us and be point person for a key customer. This person will report to the Technical Service Director for performance of assigned functions. Time will be split between working out of the Homewood lab and performing technical service at customer locations. Travel domestically up to 50%. As a Technical Service Representative, you will be responsible for:

Performing color matching and completing drawdown requestsManaging color/standard databaseCommunicating with the customer on color match and technical requestsPerforming lab functions when working out of the labPerforming Technical Service at customer locationsControlling Work-off, press-side technical support, housekeeping and monthly reportingHandling Inventory management and record-keepingFollowing all safety requirementsDispensing inks, performing color matches, supporting/training ink room staffQualifications

To perform your job as expected, you will be required to:

Have a High School graduate or G.E.D. equivalentMust be able to pass a color vision testHave the ability and willingness to travelBe able to match colors effectivelyDemonstrate excellent customer service skillsEffectively communicate with peers and customersHave excellent written, reading comprehension and basic math skillsHave the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

Associate degree from 2-year college or trade schoolPrevious ink inplant experienceSAP experience and proficient with Microsoft Suite programs.3-5 years in the ink industry and experience in commercial printing

Additional Information

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture.   Embark on your Colorful Career with us!

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.

Read Less

Job DescriptionJob Description

Service Desk Agent I – 3rd Shift (Remote Based in Southern California ONLY)

Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume environment and can adapt quickly to changing systems and priorities. This position is mostly remote, local candidates are preferred as they must be within a reasonable distance to be onsite as required.

Location: Remote (Southern California ONLY)
Compensation: This job is expected to pay about $24–$27 per hour
No Visa Sponsorship Available for this role

What You’ll Do:

• 3rd shift (11:00 PM–7:30 AM) shifts
• Serve as the primary point of contact for IT-related issues, including hardware, software, and network support.
• Diagnose and resolve technical problems across clinical and business systems, escalating complex issues as needed.
• Manage and track tickets daily (30+ per day) through the Footprints ticketing system in alignment with SLAs and escalation procedures.
• Create and manage user accounts in Active Directory, perform software installations, and provide remote support via GoToAssist and SCCM.
• Deliver excellent customer service by maintaining communication during outages, assisting with basic end-user training, and documenting solutions for continuous improvement.

• Must be within reasonable distance to be onsite as required.

What Gets You the Job:

• Minimum of 3 years in IT and 2 years in service desk support, including high-volume call center experience

• High School Diploma required; Associate’s Degree in a related field preferred.
• Ability to manage support across enterprise systems such as Windows OS, Microsoft Office, Active Directory, and SCCM
• Must have flexibility to work 3rd shift
• Strong communication, customer service, and problem-solving skills
• Proven ability to handle high ticket volumes, prioritize effectively, and maintain SLA compliance.

This is a great opportunity to join a collaborative team that values problem-solvers and continuous learners. Apply today to elevate your IT career while making a meaningful difference in patient care.

If we are still actively screening for this role, our AI Recruiter, Avery, will email you an invitation for a virtual interview to learn more about your background and qualifications as they relate to this position. Candidates who align well with the job requirements may be submitted directly to our client for consideration.

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us

ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Read Less

Job DescriptionJob DescriptionWHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com.

WHAT YOU GET TO DO

The 1st Level Agent is responsible for assisting Customer with incident or service requests from the beginning to completion when the issue is solved and documented. The 1st Level Agent is responsible for maintaining effective customer relationships and cross-cultural communication with the users and management.

To help solve the problem, the 1st Level Agent will perform an analysis first, open incident tickets, assign tickets to the 2nd Level Technician, as well as provide language support for non-English speaking customers. Frequent communication with the technicians and suppliers requires communication skills and the ability to analyze the incident and evaluate the impact on the Customer. To apply proper telephone etiquette necessary to satisfy various customer- related situations and critical incidents, this role will require the ability to handle complaints and queries from the customers and staff, answer the phone, and use effective questioning and active listening skills to support successful communication. The entire interaction between KNAPP and the Customer will be documented by the 1st Level Agent, who will also be responsible to collect all the information necessary for processing the issue by the 2nd Level Technician and help with language support if required (interpreting in bridge calls, translation of correspondence).

Essential Functions and Responsibilities:

Translate emails and other correspondence, interpret in conference calls for non-English speaking customers, between Customer and 2nd Level Technician (fluent English/Spanish skills). Answer support requests from the service desk and solution-oriented processingForward support request to the appropriate department if the primary cause lies in another areaProvide service restoration by elimination of the malfunction or by workaroundCreate problem record for troubleshooting through problem management, if the elimination of the primary cause of the error is not possibleEnsure processing of inquiries and incident reports within the resolution timeframe, considering the targeted or assured service agreementManage escalation via Group Lead if defined SLAs cannot be metHandle ongoing tracking of processing status of open support requests and initiation of countermeasures if processing times are too longProvide timely documentation of accident report, considering the targeted or assured service agreementAssess incident reports, analyse trends set measures, including forwarding of relevant information to Group LeadProactively request Customer information according to service agreementTrain new employeesCheck and amend customer documentationExecute small projects as received from Customer ServiceBe on call outside of regular working hours

WHAT YOU HAVE

Bilingual/Fluency in English and Spanish.Excellent customer service skillsGood interpersonal skills for client interactionCustomer focused with strong communication skills and client facing experienceAbility to follow processes and proceduresStrong documentation skills, attention to detail, and ability to manage ticketsGreat analytical and problem-solving skillsTechnical understanding (ability to quickly get a know-how about KNAPP’s technology)Multitasking skills and ability to work independently

Working Conditions and Environment:

Stand-by shifts on weekends are voluntaryOvertime as required by workProfessional office and customer site etiquette is required at all timesAuthorization to work in the U.S.Passport or ability to obtain passportPhysical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, and reading

WHAT YOU WILL GET

A beautiful new, state-of-the-art, office complex in Kennesaw, GAIndustry competitive compensationGreat benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!401k with a very generous employer match and no vesting!Paid Vacation & HolidaysProfit SharingPaid Parental LeaveSubsidized DaycareTuition ReimbursementPet InsuranceSubsidized food deliveryMonthly celebrationsQuarterly employee eventsCorporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Read Less

Job DescriptionJob DescriptionIT Help Desk Representative I
Full-time | 45k-60k DOE | Hybrid (2-3 days In-office) | North Phoenix- 101/ Cave Creek

We are seeking a motivated IT Help Desk Representative. This role provides first-level technical assistance to both internal and external clients. The ideal candidate will be customer-focused, detail-oriented, and skilled at handling inquiries in a fast-paced environment. This is an excellent opportunity for someone beginning their IT career to gain hands-on experience across a variety of systems and technologies.

Key ResponsibilitiesRespond to and resolve technical support requests from employees regarding computer hardware, software, and peripheral devicesDocument all support requests and resolutions in our ticketing systemConfigure and deploy new computers for employees, including installing required software and applicationsSet up user accounts, email access, and network permissionsEnsure all new equipment meets company standards and security requirementsAssist with routine server maintenance tasks under supervisionSupport network connectivity issues and basic troubleshootingHelp maintain inventory of IT equipment and suppliesHandle miscellaneous technology requests that arise during daily operationsCollaborate with the Director of IT on various projects and initiativesParticipate in IT department planning and improvement effortsComplete other duties and assignments as required.
 Required Skills & QualificationsStrong customer service skills, including clear verbal and written communication with ability to explain technical concepts to non-technical users.Proven ability to manage multiple priorities under strict deadlines.Excellent organizational, collaboration, and interpersonal skills.Strong critical thinking and analytical skills for issue triage.Basic understanding of Windows operating systems and common business applications.Ability to work both independently and in a team environment.Ability to lift and move computer equipment (up to 50 lbs.)
All applicants must be legally authorized to work in the United States. Employment is contingent upon the ability to provide documentation verifying identity and authorization to work in the U.S. in compliance with the Immigration Reform and Control Act of 1986, without the need for current or future employer-sponsored work authorization.

Who are we?
eBacon is a financial technology software company located in Phoenix, Arizona. We create a lot of innovative financial solutions for the business world, with a focus on certified payroll and fringe benefit management for the construction industry. Our development team is in-house, so we’re always creating cool, new things to get the job done. We have won awards for customer service and for being one of the top companies to work for in Arizona for several years and counting.

We also have excellent benefits, including competitive pay, plenty of PTO, health care, 401K matching, and fun employee outings. The work we do is serious, and we work hard and take great pride in the help we give our clients, but we also don’t take ourselves too seriously. I mean, we do have a bacon strip mascot.

Powered by JazzHR

SloGbdK6FM

Read Less

Job DescriptionJob Description

Help Desk Representative

Company Overview

At Archtop Fiber, our mission is to be the true fiber of your community! We believe in the power of local connectivity and dedication to bridging the digital divide in rural and suburban cities across the Hudson Valley and beyond. We have seen how larger cities often receive priority for broadband infrastructure upgrades, leaving smaller communities underserved. That’s why we prioritize serving “Main Street” communities by investing up to $350 million in private funding to build over 2,500 miles of fiber-optic infrastructure.

Job Summary

Warwick Valley Telephone (WVT) an Archtop Fiber Company is seeking an enthusiastic and customer-focused Help Desk Representative to join our Warwick, NY-based team. In this on-site role, you will answer, evaluate, and prioritizes incoming telephone, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, and other technical related fields.

Job Responsibilities

· Performs administrative work consisting of adding, terminating, disconnecting, seasonal disconnects and set-
ups for E-Mail on customer’s accounts.

· Responsible for customer appointments and callbacks.

· Assists walk-in customers who have questions or are experiencing trouble.

· Responds to all customer calls for technical support and assistance.

· Make service calls to customer locations to assist in solving technical problems.

Job Requirements

· A High School Diploma or 2 years related experience or training or equivalent combination of education and
experience.

· Must be available to work full-time on-site at our Warwick, NY location.

· Ability to work efficiently with multiple applications and computer screens.

· Strong communication, active listening, and relationship-building skills.

Benefits

· $21-$22 per hour.

· Comprehensive health, dental, and vision insurance.

· 401(k) with company match.

· Paid time off and holidays.

· Career development opportunities in a growing company.

Archtop Fiber is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

Read Less

Job DescriptionJob Description

The mission of sonnen’s technical support team is to ensure every customer has an excellent experience by solving problems, educating customer, and helping to improve the quality of sonnen’s products and of our partners’ and customers’ experience.

The Technical Service Representative is directly involved with the success of this mission and ensures its success by supporting sonnen customers by proactively solving technical problems, addressing inbound calls, and resolving technical issues. The Technical Service Representative is a technical position that understands the sonnen product, typical sonnen installations, and PV systems, and is skilled at troubleshooting sites remotely to find and solve problems. This is a technical role, often filled by employees with previous technical experience in the solar or energy storage field, or by promotion from the Customer Service Representative career path. This position is the first technical role in a strong career path within the technical service team, with advancement potential to Level 2 Technical Service Representative, Applications Engineer, Field Service, or Service Management.

Key Responsibilities

· Answer inbound calls and emails with the goal of resolving technical problems with the operation of the sonnen product, solving sonnen problems and identifying problems that originate outside of the sonnen

· Support partners on scheduled technical troubleshooting appointments

· Support partners by pre-emptively servicing products whenever a technical problem is identified.

· Use Salesforce to document relevant call, email, and case activity to ensure proper data capture.

· Use Salesforce to escalate cases to Tech Support Specialists, Level 2 Tech Support, and Field Service when they can no longer be moved forward by service technicians

· Continually improve understanding of technical information, with the goal of becoming a product expert

Skills and Qualifications

· 1-3 years technical or customer support experience

· Excellent telephone and Microsoft Office Suite experience

· Strong oral and written skills and interpersonal communication skills

· Highly organized with the ability to clearly organize thoughts, schedules, reports, and databases.

· Strong interests in technology, renewable energy, and or energy storage are highly beneficial.

· Ability to understand technical information and communicate such information to non-experts.

· Enthusiasm, creativity, and a desire to learn

· Intelligent, accountable, and self-assured mentality with a strong work ethic.

· Bi-lingual English/ Spanish speaking skills are preferred, but not require

Read Less

Job DescriptionJob Description

The Network Relations role supports the frontline of Network Development, responsible for providing excellent customer service while impacting and overseeing provider data integrity. This role must combine strong interpersonal skills with an aptitude in the medical provider market.

This is a remote role; however, candidates must live in the Glen Allen/ Richmond, VA Area as there are occasions where employees must be in office for meetings or client meetings.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Assist Developer with implementing medical providers, using written and verbal communicationVerify all provider signatures, contracts and documentation after submitting for internal processingReview credentials of prospective providers to be considered for acceptance into network per national credentialing requirements and protocolsProvide orientation on managed care procedures and establish liaison(s) with all participating providersAssist and communicate with provider orientation program in cooperation with DeveloperDistribute and maintain provider manual and orientation materials per state guidelinesReceive and resolve all disputes involving provider contract and payment issues in accordance with contract Dispute Resolution ProceduresProvide assistance and respond to staff requests for information regarding the network, both locally and nationallyOversee distribution of executed contracts and maintenance of databaseAssist with network marketing, employer and payor relations and product developmentConduct and manage provider data audits that ensure data integrity for network and oversee all provider updates and changes with NDBCoordinate and process provider roster updates at least annually or as otherwise requiredPerform facility site surveys as needed per credentialing requirements or state guidelinesIdentify specialties within network and generate a recruitment list for DeveloperRequires regular and consistent attendanceAdditional duties as assigned

KNOWLEDGE & SKILLS:

Strong interpersonal skills and adaptive communication styleComplex problem solving skills and innovationAbility to quickly adapt to process changesAbility to prioritize and manage assignments, scheduled or unscheduledAbility to embrace new tools and procedures per corporate guidelines and objectivesStrong organizational skillsExcellent written and verbal communication skillsSuperb attention to detail and ability to deliver results in a fast paced and dynamic environment

EDUCATION & EXPERIENCE:

Associate’s degree or two or more years of equivalent work experienceProficient in Microsoft Office applicationsCustomer service education/training within the insurance industry, managed care or related field

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $18.80 - $30.34 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote

Read Less

Job DescriptionJob DescriptionDescription:

POSITION SUMMARY:
Innovative Technology Partnerships, LLC (ITP) provides consulting, management, engineering and technical support services in national security missions to the Department of Energy (DOE), National Nuclear Security Administration (NNSA), the National Laboratories and their Management and Operating (M&O) contractors associated with the nation's Nuclear Security Enterprise; as well as to other federal agencies and public/private sector organizations.

Support the Munitions Coordinator in the operation of OST's Munitions Management Program (MMP). Assist in the munitions operation and maintain assigned munitions and pyrotechnics support efforts that assure proper shipment, storage, accountability, receipt, delivery, and transportation of munitions (Hazard Classification 1.1, 1.2, 1.3, and 1.4) and other related services.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provide annual applicable departmental data input to the Logistics Management Branch such as budget concerns, goals and objectives, initiatives, accomplishments, and other information as required.
2. Assist in the development and implementation of departmental plans and activities for maintaining, administering, and controlling of all government-owned munitions and pyrotechnics.
3. Maintain an automated inventory management system to account for all munitions and pyrotechnics received, issued, and/or expended.
4. Ship and receive munitions and pyrotechnics and ensure all actions, to include packaging, labeling, marking, and shipping papers, are accurate and consistent with CFR 49. Prepare shipping paperwork with 100% accuracy before the movement of munitions.
5. Review, prepare, inspect, record, and maintain lost, stolen, or damage records for all munitions and pyrotechnics received or stored.
6. Perform and coordinate munitions and pyrotechnics inspections to ensure serviceability and operational readiness.
7. Augment the logistics function as necessary to support issue, receipt, and storage/warehousing of inventory items and on-site/off-site exercise setup and property recovery.
8. Operate assigned fleet equipment such as operational and non-operational vehicles, forklifts, hazardous material transports, and specialized fleet equipment pursuant to Federal and State regulations. Complete Driver's Log with 100% accuracy and ensure all movements are completed meeting DOT requirements and regulations.
9. Perform all other assigned duties as required.
10. Ensure that integrated safety management principles are applied to all duties. Perform all activities and tasks in a safe, ergonomically, and healthful manner.
11. Serve customers (external and internal) by focusing on quality as it relates to the customer; anticipating/understanding customer needs and expectations; responding expeditiously to customers' questions, requests, and concerns; and satisfying reasonable customer needs and expectations.
12. Contribute to team effort by focusing on ITP-OST mission, goals, and objectives. Accomplishing tasks and assignments in a professional and timely manner; keeping appropriate staff and management informed regarding the status of tasks and assignments; establishing and maintaining professional working relationships; working amicably, cooperatively, and productively with team members; assisting others as needed, and accomplishing other duties/tasks as assigned/directed or as necessity dictates.
13. Maintain all drivers licensing and certification requirements and an understanding of DOT regulations as needed to effect the safe and timely movement of vehicles and/or equipment necessary to support ITP-OST contract requirements.
14. Perform all other duties as assigned.
15. When approved by the Program Manager, provide support to offsite and local training activities to include supporting road-blocks and serving as an exercise role-player.

POSITION QUALIFICATIONS:
Education, Experience, and Qualification
1. High school diploma or equivalent.
2. A minimum of five years on-the-job experience in a related position or the U.S. Military.

3. This position requires applicants to be at least 21 years of age.
Knowledge, Skills, and Abilities
1. A working knowledge of PC's and related MS programs and office equipment.
2. Ability to obtain and maintain an appropriate DOE security clearance and pass a pre-employment background check and drug test.
3. Knowledge of munitions management principles.
4. Knowledge of automated supply systems.
5. Knowledge and understanding of CFR 49 as it pertains to the shipment of hazardous materials over public highways.
6. Ability to obtain and maintain a Class A CDL license containing Hazardous Materials endorsement.
7. Ability to obtain licenses and certifications to operate motor vehicles and any specialized equipment required for supporting and maintaining the requirements of the OST training program.
8. Ability to lift 75 pounds.
9. Must have strong interpersonal skills and the ability to plan and interact with support personnel.
10. Ability to work flexible hours to accommodate the work/training schedule.
11. Ability to travel for training and other ITP-OST business.

Working Conditions
Work is performed in an office, warehouse, or classroom setting or outdoors on a range or in support of a training exercise. Worker may be exposed to dust, fumes, loud noises, and the outside environment.

Physical Demands
Work involves much standing or walking. Some kneeling or bending involved. Occasionally, long periods of driving will be required. When in the office, work is sedentary, which requires sitting most of the time. Work will involve some moderate and heavy lifting, carrying, pushing, or pulling.

Job Type: Full-time

Benefits:

401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offParental leaveTuition reimbursementVision insurance

Work Location: In person

Read Less

Job DescriptionJob DescriptionRisk Management Framework (RMF) Specialist (SME)  Redstone Arsenal/Huntsville, AL

IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team: We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:Smart people with a passion for technologyAbility to solve challenging business problemsSelf-directed professionalsHunger to continually learn and grow

  

Responsibilities: 

Perform actions as the primary RMF POC and assist in managing DoD Cybersecurity risk assessment requirements for classified information systems, including standalone and Government Cloud (AWS/Azure) information systems Provide technical support and actively participate in the cybersecurity authorization process for both unclassified and classified systemsInterpret vulnerability and compliance scan results (e.g., ACAS, SCAP, Fortify) with the ability to translate findings into actionable technical and procedural mitigationsEvaluate and validate the technical processes supporting both A&A and Assess Only activities to confirm that all systems comply with the organization's cybersecurity standardsMake necessary changes to documentation and eMASS system records to support obtaining ATOs under RMF 2.0Provide support to ISSMs to ensure authorization information, documentation, and related tasks are provided in accordance with authorization schedules and approved formats Develop RMF training, processes, and standard operating procedures to support all systems within the organizationAnalyze the RMF 2.0 transition impacts and then propose and implement Government-approved technical and cybersecurity solutions to ensure consistent ATOs for its applications, systems, and networks 

Requirements: 

Bachelor's degree in related fieldGreat communication and organizational skills Fifteen (15) years of prior experience in a similar role DoD 8570 Level II/III certification desired Active Security Clearance

  

IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.    Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation. 

#clearance

Read Less

Job DescriptionJob DescriptionCompany Description

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.  Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. 

Job Description

Sika is looking for an experienced Technical Service Representative to join it's growing team in the Miami Florida area for our roofing business. The position is responsible for monitoring the installation of Sika Sarnafil Roof Systems to ensure correct application procedures are followed.  This is an outdoor position that requires extensive traveling to job sites.  This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager. 

Specific Responsibilities:

Training of applicators to properly and efficiently install Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.Conducting final inspections for technical acceptance for warranty issuance.Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.Advising Technical Manager concerning progress, issues, problems project needs.Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.Qualifications

High School Diploma, preferably Associate degree2-5 years of work experience in the roofing industryTechnical knowledge of single-ply roof membrane installation, ideally SarnafilGood written and verbal communication skillsAbility to travel extensively within the region, some overnight travel (via car, train and plane)Computer literacy

Additional Information

401k with Generous Company Match   

Bonuses  

Medical, Dental, and Vision Benefits  

Paid Parental Leave 

Life Insurance 

Disability Insurance 

Paid time off, paid holidays 

Floating holidays + Paid Volunteer Time 

Wellness/Fitness Reimbursements  

Education Assistance 

Professional Development Opportunities  

Employee Referral Program & More!  

 

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. 

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Read Less

Job DescriptionJob DescriptionInformation Assurance Specialist (Hybrid)

Location: Arlington, VA (Hybrid)
Clearance: Must be a U.S. citizen and able to obtain and maintain DHS suitability clearance, as required by federal contract.

Summary:
The Information Assurance Specialist will ensure DHS CISA systems comply with cybersecurity, risk management, and federal information security requirements. This role supports system authorization, audit readiness, and continuous monitoring activities.

Responsibilities:

Conduct security control assessments based on the Risk Management Framework (RMF).

Prepare and maintain accreditation and certification documentation.

Advise development and operations teams on information assurance best practices.

Support audits and compliance reporting for DHS and federal mandates.

Collaborate with stakeholders to implement corrective actions and maintain security posture.

Qualifications:

Bachelor's degree in Cybersecurity, Information Technology, or related field.

5+ years of experience in information assurance, cybersecurity compliance, or related role.

Strong knowledge of FISMA, RMF, and NIST SP 800-53 frameworks.

Security+ or CISSP certification required.

Excellent written and verbal communication skills.

Job Posted by ApplicantPro
Read Less

Job DescriptionJob DescriptionPosition: Client Grievance Specialist

We are looking for a detail-oriented and compassionate Client Grievance Specialist to join our team. The ideal candidate will be responsible for managing, investigating, and resolving patient complaints and grievances in compliance with CMS standards and health plan contractual obligations. This role is essential in ensuring patient satisfaction, compliance, and continuous quality improvement.

Roles and ResponsibilitiesAcknowledge, examine, and investigate patient complaints by reviewing call logs/recordings while leveraging internal systems for researchMaintain accurate records and documentation within internal systemsUse critical thinking to independently manage complex or escalated cases with minimal supervisionCollaborate with internal teams to collect all necessary informationPrepare and submit summary reports and findings regarding grievances to the relevant department managersReport to Health Plan Partners as per contractual obligationsIdentify trends or recurring issues and escalate them to leadership for quality improvement initiativesManage grievances in accordance with Centers for Medicare and Medicaid (CMS) standards, ensuring timely resolution and responses that comply with applicable regulations and internal guidelines.Position RequirementsAssociate or bachelor’s degree in healthcare administration or a related field (or equivalent experience).Strong analytical, problem-solving, and written/verbal communication skillsProficiency with Microsoft Office SuiteSalesforce and Athena are experience a plusBenefitsOpportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney careCompetitive salaryComprehensive medical, dental, vision and life insuranceFlexible paid leave and vacation policy401(k) plan with matching contributionsAbout Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. .

Read Less

Job DescriptionJob Description

About Agile5: Agile5 Technologies, Inc., is a Woman-Owned Small Business (WOSB) and Information Technology (IT) services firm that specializes in the design, development, testing, integration, and maintenance of enterprise software systems. We believe our employees are the company’s most valuable asset. We are invested in seeing our employees grow in their careers, while maintaining a work/life balance. We are searching for a skilled, energetic, and focused Risk Management Framework (RMF) Specialist.

Description: Agile5 Technologies is seeking a skilled RMF Specialist to provide comprehensive cybersecurity and Assessment and Authorization (A&A) support. This role involves implementing and reviewing RMF and A&A lifecycle documentation to ensure the confidentiality, integrity, and availability of critical systems and networks. The ideal candidate will have practical experience in conducting risk and vulnerability reviews, ensuring accreditation procedures are meticulously followed, and documenting any non-compliance.

RMF Specialist Job Duties:

Implement and/or review RMF and A&A lifecycle documentation.

Ensure and validate the confidentiality, integrity, and availability of systems, networks, and information.

Conduct risk and vulnerability reviews and assessments to ensure accreditation procedures are followed.

Document non-compliance and provide detailed reports.

Ensure compliance with DON, DoD, NIST SP-800-37, and SP-800-53 Rev 4 policies.

Security Clearance Requirements: Active DoD Secret (S) required. Candidates must already possess this clearance level upon applying.

Experience Requirements: Requires five (5) years of practical experience in a cybersecurity or A&A-related field. This experience should include implementing and/or reviewing RMF and A&A lifecycle documentation, validating system security, and conducting risk and vulnerability assessments.

Education Requirements: Bachelor’s degree in computer science, information technology, or an equivalent technical degree from an accredited college or university.

Desired Skills / Qualifications: Experience with RMF and A&A lifecycle documentation in accordance with DON, DoD, NIST SP-800-37, and SP-800-53 Rev 4 policies is highly desirable. Certifications such as CAP, GSLC, and Security+ CE are preferred.

Location: On-site in Philadelphia, PA.

Status: Full time

Schedule: Day shift, Monday–Friday

Physical Requirements: Must be able to remain in a stationary position for long durations of time. Also, must be able to continuously operate a computer and other office productivity machinery.

Travel Required: No

This job description is subject to change at any time.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Read Less