Customer Service Specialist

Summary: Are you a Florida insurance professional who excels in a virtual environment? We are looking for a high-performing, 100% remote Customer Service Representative who doesn't need a physical office to deliver five-star service. If you have the technical expertise to navigate the Florida market and self-discipline to thrive independently while staying connected to a team, this is the role for you. What You'll Do: This position is fully remote, offering you the flexibility to work from your home office while supporting our Florida-based clientele. You will be the primary point of contact for inbound and outbound calls, serving as a trusted advisor for our policyholders. Key Areas of Responsibility: Virtual Client Support: Manage a high volume of calls and emails regarding Homeowners, Flood, and Auto policies with professional clarity.Quality Standards: Consistently delivers thorough, accurate, and error-free work, ensuring every client interaction and policy update meets our agency's rigorous standards.Policy Education: Conduct thorough, accurate conversations to help clients understand their coverage limits and the nuances of the Florida insurance landscape.Accountability: Maintain high productivity and responsiveness in a remote setting, ensuring all client files and agency management systems are updated in real-time.Team Collaboration: Stay engaged with the agency through digital communication tools, contributing to a culture of reliability and mutual support. Professional Credentials Needed to be Successful in This Role: Licensing: Must hold an active Florida 20-44 (Personal Lines) or 220 (General Lines) Insurance license.Experience: Minimum of 2 years of experience in a multi-carrier independent agency in Florida.Remote Readiness: You must have a dedicated, quiet home office space with high-speed internet. You are tech-savvy and comfortable using VOIP phone systems and cloud-based agency management software.

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GreenState Credit Union

Member Service Representative

US-NE-Papillion

Job ID:
Type: Regular Full-Time
# of Openings: 2
Category: Retail
GreenState Credit Union

Overview

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

What We Offer:
GreenState provides a comprehensive benefits package designed to support your whole self-professionally, personally, and financially. Highlights include:

Flexible Time Off (FTO): Take time when you need it, with the trust and flexibility to balance life and work.Wellness & Health Coverage: Choose from robust medical, dental, and vision plans, including wellness and preventative care benefits starting the first of the month after hire.Paid Parental Leave: Six weeks of 100% paid leave to bond with a newborn or newly adopted child.Retirement Savings: 401(k) plan with up to an 11% employer match based on tenure.Paid Holidays: 13 paid holidays annually.Sabbatical Program: Four weeks of paid leave after 15 years of service, promoting rest and renewal.Financial Perks: Loan rate discounts, student loan interest reimbursement, and identity theft protection.Professional Growth: Career development opportunities and recognition programs to celebrate your achievements.

M-F - 8:30 am - 5:15pm
Rotating Saturday - 3/month 8:30 am-12pm

Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.

Responsibilities

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.Makes weekly outbound service calls to members.Answers member questions or refer members to appropriate departments or supervisors.Assists with member account discrepancies, statement problems, complaints and escalates as necessary.Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.Maintains a satisfactory balancing record.Educates members and staff of the features and benefits of all our products and services.Refers products and services that benefit members to achieve team goals.Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.Processes mail and night deposit transactions.Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.Complete daily work including balancing and reconciliation of drawer offages.Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .Assists in security procedures. Has access to and is accountable for office keys and combinations.Balances, maintains, and corrects the coin machine and cash recyclers.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

Qualifications

Interpersonal skills to represent the Credit Union in a positive way.High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations.Accuracy in the handling of cash, recording daily transactions, and attention to detail.Good telephone manners and techniques.Ability to work with minimal direction and exercise sound judgment.Member account problem-solving skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Ability to develop and maintain effective working relationships as a cohesive team.High school diploma or the equivalent (i.e. GED).Cash handling, sales, and customer service experience desired.Must be bondable.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Reporting Relationship
Reports to the Vice President/Branch Managers as assigned.

Supervisory Responsibilities
This position is not responsible for supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

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Peckham Industries

Location: Palmer, MA

Pay Range: $40,000.00 - $55,000.00

Salary Interval: Full Time

Description: Application Instructions

About Us:

Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " philosophy delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/pre-stressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.

Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable.

Position Description

Job Summary:

As an IT Help Desk Technician with Peckham Industries, you will serve as the first point of contact for users seeking technical assistance. This role involves responding to user inquiries, diagnosing and resolving hardware and software issues, and maintaining accurate documentation of support requests. You will work in a fast-paced environment, collaborating closely with other IT professionals to ensure a seamless and productive user experience. In addition to remote support, this position also includes Field Technician responsibilities, requiring on-site visits to address and resolve technical issues that cannot be resolved remotely.

Essential Functions:

Committed to serve. Provide a friendly, quick, and helpful first point of contact for end users through our helpdesk via phone, email, and computer chat. Communicate to the end-user the status of their ticket every step of the way, notify them of any changes or outages related to their issue. Provide the client with remote troubleshooting and remote/onsite hardware maintenance and support. Mastery. Use our ticketing system to work on, and resolve, helpdesk tickets & service requests while effectively documenting end-user interactions, steps taken, and results. Manage and record all work. Provide knowledgebase articles for technical team and users.Establish KPI's: FCR >90%, Cust Sat >90%, First response >85% and low repeat incidents. Master tier 1 level incidents and show ability to resolve tier 2 level incidents. Positive feedback on project participation. Follow the schedule provided by the Service Delivery Manager or Service Coordinator. Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks. Submit timesheets & expense reports as indicated on their SOPs. Ownership and Caring. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. Escalate issues to the next tier with the next level of difficulty. Dedication. Support the successful delivery of IT projects both remotely and onsite as needed. Innovation. Adhere to all security protocols and actively monitor for potential vulnerabilities. Communicate risks promptly to the Service Delivery Manager and contribute to risk mitigation strategies. Seek continuous improvement opportunities and offer thoughtful, actionable suggestions for enhancing systems and processes. Loyalty. Act as the go-to local resource for automation and infrastructure-related issues, offering reliable, knowledgeable support to ensure operational continuity.
Position Requirements

Requirements, Education and Experience:

0-5 Years experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business; preferred. Experience using a Ticketing system / RMM Tool software, providing support via remote tools and handling Technical Service Tickets a plus. In-depth knowledge of diagnosing and resolving technical issues with computer systems and mobile devices onsite and remotely. Proficiency with Windows Desktop & Server environments, Apple Computers & Apple /Android mobile devices, a plus. Understanding of support tools, techniques, and how technology is used to provide services. Understanding of operating systems, business applications, printing systems, and network systems including diagnosing technical issues related to end-user hardware/software and network devices. Advanced experience working with the Microsoft 365 Platform preferred. Must have excellent interpersonal communication skills and the ability to communicate with both technical and non-technical personnel with a patient and customer-oriented attitude. Proficiency in English spoken and written. Must possess excellent organizational skills to keep Helpdesk tickets in order and updated. Flexibility to work variable shifts and overtime as needed. IT literate - Advanced user level. The ability to keep up with & adapt to the fast-paced IT world preferred. Professional certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, Comp TIA +, Helpdesk Habits etc. a plus. Must have a valid driver's license. Authorized to work in the U.S.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel:

Position may require up to 35% travel by personal vehicle to offices throughout the state of New York, MA, CT, NH, VT and New England based on the needs of the business. Must have your own, reliable transportation. Will reimburse mileage.

Work Environment/Physical Demands:

This job operates in an office and field environments. This role routinely uses standard office equipment such as computers, phones, photocopiers. This job will require going out in the field and various organizations to utilize and troubleshoot computer equipment. This would require the ability to sit at a desk, frequent walking, bending or standing as necessary.

Values:

At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success.

Equal Opportunity Employer

Peckham is an Equal Employment Opportunity Employer. Peckham provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation details: 0 Hourly Wage

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Company: Horizon Air The Team:

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary:

The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.

Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life:

To preview a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA

Job-Specific Experience, Education & Skills:

Required

Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S.

Preferred:

A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations:

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting Rate: USD $17.26/Hr. Total Rewards:

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Airport SIDA Badge Requirements:

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

Regulatory Information:

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Walla Walla, WA - Airport Featured Job: 0 A Y - T3 L Read Less

Description:

The Counter Sales & Customer Service Associate plays a key role in delivering an exceptional customer experience within a fast-paced retail store environment. This position is responsible for supporting walk-in customers, managing phone orders, processing transactions, maintaining accurate inventory, and assisting with paint mixing and order preparation.

This role requires strong communication skills, attention to detail, comfort using computer systems, and the ability to multitask while maintaining high levels of customer service.

Schedule

Monday-Friday daytime schedule

Typical hours: 8:00 AM - 5:00 PM

WEEKENDS OFF!

PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including: Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand's Industrial Coatings, United Sales Company, and Wyrick Company.

Requirements:

Customer Service & Sales Support (Primary Focus)

Provide professional, friendly customer service both face-to-face and over the phoneAssist walk-in customers with product selection, order placement, and technical inquiriesProactively contact preferred end-user customers to support sales and order follow-upsAccurately receive and enter telephone orders into company systemsTrack order status and communicate shipment updates to customersSupport outside sales representatives by providing product and order assistanceMaintain positive customer relationships through reliable and service-focused interactions

Order Processing & Transaction Accuracy

Process customer transactions accurately using the point-of-sale (POS) systemOperate cash register and handle payments responsiblyVerify orders for accuracy prior to fulfillment or deliveryMaintain accurate customer records, pricing, and account setup informationEnsure all paperwork and documentation are complete and accurate

Inventory Control & Stocking

Receive, organize, and stock incoming merchandisePut away weekly stock orders and maintain organized inventory areasReconcile inventory discrepancies and perform inventory transfers as neededUtilize handheld inventory scanners and computer systems to manage stockAssist with inventory counts and inventory control processesMaintain accurate Color Room records including tint usage, can usage, mis-tints, and non-conformance documentation

Paint Mixing & Order Preparation

Prepare paint orders using standard and custom formulasMix paint accurately and safely using appropriate equipmentMaintain and clean mixing equipment and work areasEnsure proper documentation of formulas and color records

(Paid paint mixing experience is preferred but not required.)

Store Operations Support

Maintain cleanliness and organization of the store and work areasProperly dispose of waste materials in accordance with company and regulatory standardsAssist with general store operations and cross-functional duties as assigned

Work Environment & Physical Requirements

This is a hands-on retail role requiring:Frequent customer interaction throughout the dayRegular computer and POS system useStocking, lifting, and moving inventoryAbility to lift at least 50 poundsTolerance for paint odors and industrial products

Required Qualifications

High School Diploma or GEDStrong customer service and communication skillsComfortable using computers, POS systems, and inventory softwareStrong attention to detail and organizational skillsAbility to multitask in a fast-paced environmentValid driver's license with acceptable driving record

Preferred Qualifications

1+ years of customer service, inside sales, or counter sales experienceExperience with inventory control systems or inventory scannersPaint mixing or color matching experience (paid experience preferred)Retail, automotive, or coatings industry experienceSales aptitude and ability to identify customer needs

Additional Requirements

Ability to pass pre-employment drug screeningAcceptable Motor Vehicle Record (MVR) upon hireEqual Opportunity Employer Statement

We are an Equal Opportunity/Affirmative Action employer and consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Retirees are encouraged to apply.

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Description:

$1000 Bonus Every 90 Days

Company Overview:

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.

Our Values:

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.

Pay Range:

$17 - $21 per hour, depending on the site.

Job Description:

At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.

Key Responsibilities:

Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

Perks and Compensation:

$1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

Benefits Overview:

We offer a comprehensive benefits package, including:

Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

Bonus Eligibility:

Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

Compensation details: 17-21 Hourly Wage

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GreenState Credit Union

Member Service Representative

US-IA-Marion

Job ID:
Type: Regular Full-Time
# of Openings: 1
Category: Retail
GreenState Credit Union

Overview

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Hours:

Monday-Friday 8:45am-5:15pm
Saturday 8:45am-12:15pm

Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.

Responsibilities

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.Makes weekly outbound service calls to members.Answers member questions or refer members to appropriate departments or supervisors.Assists with member account discrepancies, statement problems, complaints and escalates as necessary.Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.Maintains a satisfactory balancing record.Educates members and staff of the features and benefits of all our products and services.Refers products and services that benefit members to achieve team goals.Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.Processes mail and night deposit transactions.Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.Complete daily work including balancing and reconciliation of drawer offages.Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .Assists in security procedures. Has access to and is accountable for office keys and combinations.Balances, maintains, and corrects the coin machine and cash recyclers.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

Qualifications

Interpersonal skills to represent the Credit Union in a positive way.High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations.Accuracy in the handling of cash, recording daily transactions, and attention to detail.Good telephone manners and techniques.Ability to work with minimal direction and exercise sound judgment.Member account problem-solving skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Ability to develop and maintain effective working relationships as a cohesive team.High school diploma or the equivalent (i.e. GED).Cash handling, sales, and customer service experience desired.Must be bondable.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Reporting Relationship
Reports to the Vice President/Branch Managers as assigned.

Supervisory Responsibilities
This position is not responsible for supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

Compensation details: 17.39-20.33 Hourly Wage

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Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: - Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness - Train and develop team members to ensure they consistently deliver exceptional service - Strictly adhere to all company policies and procedures to maintain a high standard of quality - Successfully implement strategies to drive sales and achieve financial targets - Monitor and maintain inventory levels to reduce waste and improve efficiency - Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: - Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry - Proven ability to lead a team and deliver exceptional customer service - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Ability to work in a fast-paced and high-pressure environment - Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $16 - $17 / hour. There is no fixed deadline to apply for this position. To apply, click the 'Apply Now' button. Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! Read Less

For 90 years, Berkheimer Tax Innovations has supported communities across Pennsylvania through reliable tax collection and related services. Serving more than 2,600 clients statewide, we're proud to be the state's largest tax collector.

We are currently seeking a Customer Support Clerk to join our team in our Wilkes Barre, PA office. This is a great opportunity for detail-oriented individuals to start and grow their careers with paid training, hands-on support, and ongoing learning.

WHAT YOU'LL DO:

As a Customer Support Clerk, you will serve as a point of contact for taxpayers! Responsibilities include, but are not limited to:

In-Person Assistance: Provide face-to-face support by answering questions, assisting with account-related concerns, and helping ensure accounts remain accurate and in good standing.Phone Support: Answer incoming phone calls, responding to questions and providing assistance related to tax accounts, payments, and general inquiries.Tax Account Processing: Process tax forms & post payments to proper accountsEfficient Work: Complete all tasks in a timely manner while meeting company standards

DETAILS + WORK ENVIRONMENT:

Start date: April 20th, 2026Full-time schedule: Monday - Friday, 8:30 am - 4:30 pmLocation: On-site in our Wilkes Barre, PA officeInitial training: 4-6 months fully in officeFlexibility: After initial training, the role transitions to hybrid (office/home), however, additional in-office training rotations will be required

PAY + BENEFITS:

Pay Rate: $ 14.00/hour + monthly incentive opportunitiesBilingual (Spanish/English) can earn an extra 50 cents on top of base pay rate!Medical, Dental, Vision & Life InsurancePaid Holidays, Vacation, Sick, and Personal TimeWellness Program including physical, emotional, and financial wellness401(k) with Profit SharingEmployee Assistance ProgramVoluntary Benefit PlansFSA & HSA OptionsTravel InsuranceBusiness casual work environment

High School Diploma or equivalent0 - 6 months related experience and/or trainingReliable transportation to outer offices and tax sit-insAbility to manage difficult or emotional customer situationsStrong attention to detail with high levels of accuracySituation analysis and problem-solving skillsAbility to sit for long periods of timeBilingual (English/Spanish) not required, but preferred!

ABOUT BERKHEIMER TAX INNOVATIONS

While our advanced systems set the standard in the industry, we know that true success comes from our people-their dedication, teamwork, and commitment to excellence. At Berkheimer, you'll be part of a team where innovation meets personal service, and where your contributions have a direct impact on communities across the Commonwealth. Check out our real world results at .

Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer. All positions require a successful reference check, criminal background check and drug scre

Compensation details: 14-14 Hourly Wage

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Panera Bread - Allison Park is looking for a full time or part time Store Supervisor for our location in Hampton Township, PA. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Panera Bread - Allison Park. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today! Read Less

Panera Bread - Moon Township is currently hiring a full time or part time Restaurant Supervisor for our Carnot-Moon, PA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Panera Bread - Moon Township in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Panera Bread - Moon Township is hiring immediately, so please apply today! Read Less

Panera Bread - Allison Park is currently hiring a full time or part time Restaurant Supervisor for our Hampton Township, PA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Panera Bread - Allison Park in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Panera Bread - Allison Park is hiring immediately, so please apply today! Read Less

City/State
Charlottesville, VA

Work Shift
Multiple shifts available

Overview:

Overview

The Associate IT Technical Support Specialist is a customer-facing role and is responsible for assisting customers with technical issues or questions related to computer hardware, applications, software, devices, and monitoring systems. This position involves taking phone calls from customers or communicating through messaging platforms, assisting with diagnosing technical issues remotely, and meeting with customers in person to support the installation and troubleshooting of hardware or software.

This is a full-time, onsite position based at Sentara Martha Jefferson Hospital in Charlottesville, VA.

An Entry Professional applies broad theoretical job knowledge typically obtained through advanced education. Responsibilities typically include:
• Work is closely supervised
• Work in a team-based environment with the ability to function with independent discretion
• Provide systems support for end-user systems, remotely, in person, or by phone, including troubleshooting, diagnosing, resolving, and documenting issues
• Maintain technical skills within the field of expertise, keeping abreast of developments in technology and solutions
• Good problem-solving and troubleshooting skills
• Strong attention to detail and follow-up skills; customer-focused and results-oriented attitude
• Strong oral and written communication skills
• Willingness to coordinate and work with others
• Willingness to be on call and attend to technical issues outside of normal business hours

Education Bachelor's Degreein Computer Science, MIS, or related field, preferred Experience in lieu of Bachelor's Degree 0-2 years of relevant experience with a degree 3 years of relevant experience without a degree
Certification/Licensure Prefer one or more Microsoft or Azure certifications (e.g., Microsoft Certified: Azure Fundamentals, Azure Administrator Associate, or other relevant Microsoft certifications).
Experience 0-2 years of relevant experience with a degree 3 years of relevant experience without a degree G ood problem-solving and troubleshooting skills Strong attention-to-detail and follow-up skills; customer-focused and results-oriented attitude Strong oral and written communications skills.

.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down - $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

• Pet Insurance

• Legal Resources Plan

• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Martha Jefferson Hospital, located in Charlottesville, VA, is a Magnet status, 176-bed facility featuring all patient-friendly private rooms. Since its founding more than 100 years ago, Sentara Martha Jefferson has constantly evolved to meet the diverse healthcare needs of the patients who trust us with their care.

Today, our vision is as clear as it was to our founders. We will continue to set the standard for clinical quality and personalized healthcare services. Our hospital offers specialized care in Cancer Care, Heart and Vascular, Neurology and Neurosurgery (including a Primary Stroke Center), Orthopedics, and Maternity.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Read Less

City/State
Norfolk, VA

Work Shift
First (Days)

Overview:

Overview

The Manager of Analytic Services leads a multidisciplinary analytics team focused on enhancing consumer and patient experience, with a strong emphasis on call center analytics and operational improvement. Collaborates with organizational leadership and key stakeholders to define, prioritize, and deliver advanced analytics solutions that drive strategic initiatives and optimize business outcomes. Utilizes expertise in Sentara's informatics infrastructure, data engineering, and visualization tools-including Databricks, Power BI, and Tableau-to develop, interpret, and communicate analytical models supporting program evaluation, operational performance, and clinical excellence.

Key responsibilities include:

Strategic Analytics Leadership: Defines consumer and patient experience analytic requirements in partnership with business and clinical leaders. Aligns analytic strategies with enterprise goals, leading projects from conception to execution using Agile methodologies.

Technical Solutions & Visualization: Designs, develops, and implements scalable analytical solutions leveraging Databricks, Power BI, Tableau, and other enterprise tools. Translates complex data into actionable insights, dashboards, and visualizations for diverse audiences.

Process Improvement & Change Management: Identifies and implements process enhancements to improve the customer journey, call center performance, and clinical quality metrics. Champions change management best practices to embed analytics-driven improvements across business units.

Stakeholder Engagement: Builds effective relationships with internal and external partners, driving consensus and stewardship of analytic priorities. Communicates findings and recommendations to executive leadership in a clear, actionable manner.
Team Leadership & Development: Manages and mentors analytic staff, fosters a culture of continuous learning and professional growth. Responsible for HR development, performance management, and recruitment. Oversees vendor relationships, including contract negotiation and management.

Project Management: Oversees a portfolio of analytics projects, ensuring timely delivery using established project management methodologies. Coordinates cross-functional teams to meet milestones, deliverables, and customer service targets.
Regulatory & Clinical Reporting: Ensures analytic solutions support regulatory compliance and clinical quality reporting, applying quantitative research design and rigorous analytic standards.

Education Bachelor's Level Degree (Required)
Certification/Licensure Project Management Professional Certification (PMP) - (Preferred)
Experience 5+ years of experience in the Clinical/Business Sectors (Required)5+ years of experience in Healthcare (Required) Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains. Proven success in process improvement, stakeholder management, team development, and change management initiatives.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Talroo-IT, Indeed,

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down - $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Read Less

Position Title: Call Center Customer Service Representative
Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America
Requisition Number: Req

Job Description

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls, we are the "face and voice" of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company.

Call center and phone customer service experience highly preferred Bilingual preferred: Fluent in English and all languages Stoughton office location 6-8 weeks required in person for training, hybrid after training Full time, 35 hours a week Monday - Friday, 8:30am - 4:30pm

Essential Functions

Answers consumer inquires by utilizing multiple modules and programs to assist in first call resolution Ability to learn, retain, and apply information based on training materials, which support program related topics Liaison to other departments within the company

Competencies

Ability to multitask Speak on call while reading notes Utilize appropriate modules for research purposes Engaging the caller while researching Notation during the call Professional, friendly and understanding of the consumer's situation Attentive to details Ability to work efficiently as a team player Ability to work independently Working ability to problem solve Punctual and dependable

Preferred Experience

Call Center and customer service experience highly preferred Bilingual a plus

Required Education

High School Diploma or equivalent

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

Sign on bonus Work/Life Balance Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long-Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit-based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Associate
Job Function: Non-Supervisor
Pay Type: Hourly
Hiring Rate: 21 USD
Travel Required: No

Compensation details: 21-21 Hourly Wage

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Join Our Award-Winning Team as a Customer Service Representative!

Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!

Are you passionate about creating outstanding member experiences? Are you eager to take on a role that puts you at the forefront of member satisfaction? Are you skilled in managing a variety of tasks, including handling transactions and account service needs?

If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you!

What We offer:

Competitive Salary: $16.32/hr - $24.48/hr, commensurate with experience. Part-time hours of 20 to 24 hours per week. Mondays and Fridays are required.Comprehensive Benefits Package: Part-time benefits are available including paid time off.Impactful Work: Your efforts will directly contribute to members' satisfaction and financial success.Supportive Environment: Work with a team that values your contributions and supports your professional growth.Growth Opportunities: Gain valuable experience and advance your career in a dynamic and rewarding field.A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community.Work Location: This position is based in our office in Orleans, IN. This is a front facing customer service role.

If you are dedicated to delivering top-notch service and are excited about making a difference in members' insurance needs, apply today and take the next step in your career with Hoosier Hills Credit Union.

Opportunity overview:
The Hoosier Hills Insurance Agency (HHIA) Customer Service Representative (CSR) ensures that Hoosier Hills Credit Union (HHCU) members and insureds receive exceptional customer service. This role focuses on maintaining and strengthening relationships by providing support, answering inquiries, handling policy changes, processing payments, assisting with insurance claims, and supporting the completion of new and renewal policy applications. The CSR plays a key role within HHIA's sales and service team, ensuring member satisfaction and helping meet their insurance needs effectively.

What You'll Do:

Mission and Service: Deliver outstanding service to both internal and external members, aligning with HHCU's Service Promises.Build Relationships: Build rapport and establish strong relationships with members by providing consistent, high-quality service.Manage Transactions: Process payments, maintain account records, and complete insurance applications accurately and efficiently.Maintain Accounts: Maintain accurate records in agency management systems, communicate with insurance carriers, and process documents with agencies such as the BMV.Member and Business Focus: Serve as the first point of contact for members, whether in-person or over the phone, and assist with mail handling.Recommend Products & Services: Provide valuable insurance solutions to members by understanding their needs and offering appropriate products and services.Teamwork and Collaboration: Communicate effectively with supervisors and team members, sharing important information and progress on tasks. Collaborate with team members to ensure goals are met and contribute to creating a positive work environment.Grow and Learn: Complete all assigned training, including annual Bank Secrecy/OFAC training and compliance with BSA/AML regulations.

What We're Looking For:

Educational Background: High school diploma or equivalent required.

Relevant Experience: Property Casualty license in Indiana (or ability to obtain within 120 days of hire). 1-2 years of experience preferred in an insurance agency or customer service role.

Knowledge: Experience with cash handling and clerical office tasks preferred. In-depth knowledge of personal lines insurance products and related banking products and services.

Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful.

Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through.

Analytical and Judicious: Ability to analyze data and make informed decisions in various situations.

Relationship Builder: Skill in maintaining positive relationships with management, peers, and vendors.

Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.

PM19

Compensation $16.32 - $24.48 per hour

Compensation details: 16.32-24.48 Hourly Wage

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Description:

$1,000 Bonus Every 90 Days

Company Overview

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company with plans to expand our services in the south metro in the coming months. We prioritize internal growth and offer advancement opportunities within our talented team.

Our Values

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.

Pay Range

$22 per hour

Job Description

At Rudolph Community & Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve.

As an Experienced Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. This role is best suited for individuals who have prior experience in disability services, behavioral health, or residential care and are comfortable supporting individuals with higher behavioral or mental health needs.

You will receive comprehensive training while also bringing your existing experience to help support the individuals we serve and contribute to a strong, supportive team environment.

Key Responsibilities

Provide direct care and support to persons served
Monitor and maintain the safety and health of individuals
Interact with individuals receiving services in a respectful, person-centered manner
Administer medications according to program policies
Maintain the home and support daily living needs, including cooking, cleaning, and household tasks
De-escalate interfering behaviors using trained intervention strategies
Participate in activities and community experiences with persons served
Share behavioral, health, and program concerns with supervisors
Support personal hygiene and grooming, including bathing and toileting

Perks and Compensation

$1,000 bonus every 3 months for full-time employees in good standing
$1,000 referral bonus for employee referrals
Additional shift bonuses and unlimited overtime opportunities
5% guaranteed annual raise and opportunities for career advancement

Benefits Overview

We offer a comprehensive benefits package, including:

Medical insurance
Dental insurance
Voluntary vision insurance
Basic life and AD&D insurance
Voluntary life and AD&D insurance
Voluntary short-term disability insurance
Paid training and professional development opportunities
Additional benefits and perks

Bonus Eligibility

Only full-time employees in good standing are eligible for the hiring incentive.

The $1,000 retention bonus is paid every three months, totaling $4,000 annually.

If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

Requirements: Minimum of 5 years of experience working in disability services, behavioral health, residential care, or a related field
Ability to write narratives in grammatically correct sentences in English
Communication skills adequate to relay information in English
Valid Driver's License with a satisfactory driving record
Maintain vehicle insurance if driving personal vehicle for work duties
Knowledge of person-centered thinking and planning

Compensation details: 22-22 Hourly Wage

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Description:

SUMMARY:

The Program Manager provides support and advocacy to a group of participants and their families as well as directs activities of a team of direct support professionals in supporting participants in activities of daily life to ensure learning, skill development and the facilitation of the greatest independence possible in accordance with the agency's mission.

The Program Manager develops a person centered written implementation strategy based upon the choices, preferences, needs and desires of the participants.

The Program Manager must embrace the agency's vision, mission, and core values. Additionally, the Program Manager needs to be willing to engage in a person-centered philosophy and collaborative approach. They must demonstrate effective communication skills, flexibility to changing program needs, and display professionalism when engaging with participants and families. The Program Manager must have genuine interest in the welfare of participants and their families.

ORGANIZATIONAL VALUES:

All employees of Community Link are expected to advocate and demonstrate the values of the organization. These values include: Dignity - Celebrating our participants and their uniqueness; Respect - Honoring and valuing everyone; Integrity - Earning the trust placed in us through honesty, transparency, and accountability; Compassion - Treating everyone with kindness; Unity - Working together as a family to ensure the best outcomes for everyone.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Participate as a full member of the individual's support network; develops a comprehensive plan based upon what is important to and for the participant; ensures supports and activities identified in the plan are implemented; routinely reviews the participant's plan making adjustments as needed.Ensure that participants are provided the opportunity to engage in the community; developing relationships necessary for employment, volunteerism, development of personal interests and social experiences.Reports on participant progress regarding goals and tasks set forth in the annual plan to ensure the plan continues to meet the needs and choices of the participant. Progress is reported to the participant and their support network. Documentation is completed in a timely manner in accordance with rules and procedures.Establish constructive working relationships with the participants and their support network in order to ensure the needs and desires of the participants are being met.Ensure agency's strategic plan, policies and philosophy are communicated and understood by participants and staff.Responsible for the supervision of the direct care staff by either direct or indirect means. Carries out supervisory responsibilities in accordance with the agency's policies and applicable laws. Responsibilities include interviewing, hiring, training, and coaching employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Aides in the development of the agency through promoting volunteerism, involvement in promotional activities, and providing education and awareness to the general public in order for Community Link to be a leader in programs and services. Requirements:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:

Bachelor's degree in human services field, including, but not limited to psychology, sociology, special education, or rehabilitation counseling and one year experience working directly with individuals with Intellectual or other Developmental Disabilities.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, participants, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have a valid driver's license and must provide proof of insurance with a minimal of 100,000/300,000 liability coverage.

OTHER SKILLS and ABILITIES:

Effective and efficient communication skills. An ability to adapt favorably to changing program needs. Competent knowledge of behavior principles. Ability or willingness to learn basic computer operations for participant data tracking, incident reporting and other processes deemed necessary by the supervisory staff.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and is regularly required to talk and hear. The employee frequently is required to stand, walk, and sit. The employee occasionally is required to bend stoop, squat, crawl, climb-height, reach above shoulder level, crouch, kneel, balance and push/pull. The employee continuously is required to lift up to 10 lbs. The employee occasionally is required to lift between 11 lbs - 50 lbs. The job requires the employee to use the left and right hand for repetitive actions for simple grasping, firm grasping and fine manipulating. The employee must have the ability to drive the agency's vehicle. The employee must be able to provide assistance to participants as needed such as maneuvering wheelchairs, or assisting participants in ambulating and transferring when necessary.

Specific vision abilities required by this job include close and distance vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet to moderate.

Compensation details: 9 Yearly Salary

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Description:

Job Title: Bilingual Hospital Representative

Department: Eligibility

Reports To: Assistant Director of Eligibility

Work Schedule: Work schedule: Monday - Friday 8:30am - 5:00pm

Train in our Cherry Hill NJ office Monday-Friday 8:00am- 4:30pm for 8 - 12 weeks. Mileage reimbursed for training.

Job Overview

PATHS, LLC is hiring a Bilingual Hospital Representative to support patients in navigating medical billing, insurance benefits, and Medicaid eligibility within hospital and healthcare facility settings. This role is ideal for candidates with experience in healthcare administration, patient advocacy, insurance billing, or social services who are fluent in English and Spanish.

About PATHS, LLC

Physician and Tactical Healthcare Services (PATHS), LLC is committed to provide the best possible environment for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal. In order to maintain an atmosphere where these goals can be accomplished, PATHS provides a comfortable and progressive workplace. We take into account individual circumstances and the individual employee.

Founded in 2000, PATHS offers a broad range of account receivable management, patient advocacy, and consultation services to assist the needs of our healthcare clients. Our 4 offices in PA, NJ, and DE are home to 450 employees and that serve over 100 clients. Our team has built flourishing long-term partnerships with clients and staff by cultivating a great experience.

Key Responsibilities

Assisting patients in applying for Medical AssistanceAccurately document patient information and completing tasks in a timely mannerAssisting patients in applying for Medical Assistance and possible other hospital, state or federal programs, when applicable.Interviewing patients in a hospital or office setting to complete necessary forms.Verifying health insurances.Working with patients and/or family members, employers, banks and federal/state offices for additional information as neededOther duties as assigned Requirements:

Required Qualifications

Bilingual: English and SpanishExcellent interpersonal skills both written and verbalAbility to work independently and as part of a teamTrustworthy, detail oriented and organizedWorking knowledge of Microsoft applications: Outlook, Word, and ExcelAbility to learn and work with multi-State Medicaid eligibility regulations (previous Medicaid experience a plus)Work Schedule: Monday- Friday 8:30AM-5:00PM

Preferred Experience

Healthcare facility experienceInsurance billing or revenue cycle managementMedicaid eligibility or public assistance programsPatient advocacy or social work background

Pre-Employment Requirements

Offers of employment are contingent upon successful completion of applicable screenings consistent with federal, state, and local laws.Screenings may include: criminal background check, drug screen, physical exam, PPD screening, and verification of immunization records (role-specific).Employment eligibility will be verified through I-9/E-Verify.Because PATHS operates in the healthcare industry, certain screenings (e.g., OIG/GSA exclusion checks, state Medicaid exclusion lists) may be conducted on a recurring basis as required by federal and state law, client contracts, and hospital compliance programs.

Physical & Environmental Requirements

Prolonged periods sitting at a desk and working on a computer.

Frequent movement in hospital or office settings, including walking between patient rooms and departments.

Occasional lifting of up to 15 pounds.

Must have reliable transportation and valid driver's license for travel to client sites as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation & Benefits

Compensation: $20-$22/hour (actual range provided in postings as required by applicable state pay transparency laws).
Benefits include: Paid Time Off, Paid Holidays, Medical, Dental, Life Insurance, Short-Term Disability (STD), Long-Term Disability (LTD), and a 401(k) Plan with company match.

EEO & Compliance Statement

PATHS is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, or any other status protected by applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation details: 20-22 Hourly Wage

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For 90 years, Berkheimer Tax Innovations has supported communities across Pennsylvania through reliable tax collection and related services. Serving more than 2,600 clients statewide, we're proud to be the state's largest tax collector.

We are currently seeking Customer Support Clerks to join our team in our McElhattan, PA office. This is a great opportunity for detail-oriented individuals to start and grow their careers with paid training, hands-on support, and ongoing learning.

WHAT YOU'LL DO:

As a Customer Support Clerk, you will serve as a point of contact for taxpayers! Responsibilities include, but are not limited to:

In-Person Assistance: Provide face-to-face support by answering questions, assisting with account-related concerns, and helping ensure accounts remain accurate and in good standing.Phone Support: Answer incoming phone calls, responding to questions and providing assistance related to tax accounts, payments, and general inquiries.Tax Account Processing: Process tax forms & post payments to proper accountsEfficient Work: Complete all tasks in a timely manner while meeting company standards

SCHEDULE + LOCATION:

Start date: April 20th, 2026Full-time schedule: Monday - Friday, 8:00 am - 4:00 pmOn-site in our McElhattan, PA officeInitial training 4-6 months fully in officeAfter training, the role transitions to hybrid, with 4-5 additional in-office training rotations (6-8 weeks each) within the first 15 months

PAY + BENEFITS:

Pay Rate: $ 14.00/hour + monthly incentive opportunities!Medical, Dental, Vision & Life InsurancePaid Holidays, Vacation, Sick, and Personal TimeWellness Program including physical, emotional, and financial wellness401(k) with Profit SharingEmployee Assistance ProgramVoluntary Benefit PlansFSA & HSA OptionsTravel InsuranceBusiness casual work environment

High School Diploma or equivalent0 - 6 months related experience and/or trainingReliable transportation to outer offices and tax sit-insAbility to manage difficult or emotional customer situationsStrong attention to detail with high levels of accuracySituation analysis and problem-solving skillsAbility to sit for long periods of time

ABOUT BERKHEIMER TAX INNOVATIONS

While our advanced systems set the standard in the industry, we know that true success comes from our people-their dedication, teamwork, and commitment to excellence. At Berkheimer, you'll be part of a team where innovation meets personal service, and where your contributions have a direct impact on communities across the Commonwealth. Check out our real world results at

Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer. All positions require a successful reference check, criminal background check and drug screen.

Compensation details: 14-14 Hourly Wage

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