JOB TITLE: Customer Service Representative

LOCATION: Santa Maria/Santa Barbara

Work onsite (No remote work)

POSITION SUMMARY:

Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment.

DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Professionally handle a high volume of incoming calls and inquiries.Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions.

Works with customers on all commercial and residential "Go Backs, "Misses", and general driver communication follow-up.Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off.Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation.Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services.Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services.Initiate the Batch Print process for all work orders for the next day and distribute accordingly.Backs up and supports other office personnel when they are unavailable.Audits paperwork to ensure that the service required was received by the customer.Dispatches as needed to respond to incoming service orders and resolve route and service issues.Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position.Attends mandatory training to enhance system and equipment knowledge and customer service skills.Communicates inter-departmentally with Santa Barbara offices via email; phone, and chatPerforms other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

A minimum of 2 years of experience in a high-volume Call Center is required.Proficient in building trusting relationships with customers and being attentive to their needs.Customer-focused and exceptional listening abilities.Ability to effectively make quick, sound decisions.Professional phone and email etiquette.Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing.Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software.Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus.

EDUCATION and/or EXPERIENCE:

High School diploma or general education degree (GED); and two years of related customer service experience are required.

CORE COMPETENCIES:

Doing Good: Maintains and promotes integrity and values in the conduct of all activities.Making Good: Takes responsibility and ownership for a problem, project, or issue.Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment.Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction.Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers.Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day.

JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure, Caring, Communication, Conflict Resolution, Teamwork

LANGUAGE SKILLS:

Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

We are a drug-free & alcohol-free work environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

The noise level in the work environment is usually moderate.

Compensation details: 20-25 Hourly Wage

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Customer Service Assistant I (CSA) - Part-Time

Department: Branch Administration

Reports to: Branch Manager/Assistant Branch Manager

Supervises: None

Status: Part Time - 29 hours per week / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for Part-Time Customer Service Assistant (CSA):

Perform a variety of teller and customer service duties as needed. Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc. Working within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution. Strong knowledge of the Bank's various deposit and electronic banking products and services is required. Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers' needs.

Job Requirements for Part-Time Customer Service Assistant (CSA):

Minimum of one year of teller or customer service banking experience in a branch or call center environment. Strong sales, service, interpersonal and communication skills. Interacts well with others and enjoys working with a variety of people in a team environment. Strong organizational, technical and computer skills. Adapt well to change and is able to effectively multitask. Strong knowledge of teller and customer service processes, policies, guidelines and procedures. Satisfactory product knowledge of banking products and service with ability for further development.

Specific Job Functions for Part-Time Customer Service Assistant (CSA):

Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions. Able to identify cross sell opportunities and respond to various customers' inquiries to recommend appropriate products or solutions to meet their needs. Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc. Maintain and balance a cash drawer accurately and efficiently. Provide a high level of service to customers, coworkers and team members. Understands and follow various policies, guidelines and procedures including security, compliance and operations. Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge. Perform additional duties as required.

This Job Description for the Part-Time customer Service Assistant describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.

Our generous benefits are listed on our website: Partners.bank/about/careers/

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Benefits:

There is an opportunity to receive a 90-day increase based on your performance, and how it aligns with our Vision Mission Values. Crew meals 100% discount while clocked in. Direct Family member discount Some Holiday Closures Medical, Dental, Vision, Flexible schedules, and more to full-time employees Vacation pay is available for employees at an anniversary date of 1 year

We offer FLEXIBLE hours to fit your schedule †Morning, Evening, weekend

Opportunity for the advancement of your carrer.

. Available shifts Weekday & Weekend availability Day Shifts Night Shifts
Job Type Full-time Part-time

Job Summary
Team Members can serve in a variety of different roles that can include being a cashier, maintaining our dining room, or preparing our food. One common expectation is that each team member can greet guests with a genuine smile and a warm and inviting spirit.
Essential duties for a Team Member may include, but are not limited to the following:

Welcoming our guests and thanking them for choosing Bojangles.

Accepts payments from guests and makes changes correctly.

Explains menu and answers product questions for all guests.

Prepares and serves our exceptional food.

Maintains a clean and inviting restaurant.

Bending, kneeling, standing, and lifting (up to approximately 25 lbs. as necessary).

Qualifications:
Must be at least 16 years of age

Cheerful and Positive Attitude

Loves Serving and Helping Others

Dependable and reliable

Enjoys and values Teamwork

Compensation details: 12-14 Hourly Wage

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APPLY TODAY!

Valets Needed

Downtown Ft. Worth Hotel

Shift 7am-3pm

$13/hr + tip share

COME JOIN OUR TEAM

ABOUT US

At Platinum Parking, Valet Division, we are all about providing premium, upbeat service to all our guests. We aim to enhance our guest's experience when they want to relax at a nice restaurant or bar or want to get out of the car right in front of the office doors.

Come join us if you're looking to be a part of a well-trained, elite staff of valets with the ability to make peoples' day!

ABOUT YOUR JOB

We seek to provide our employees feedback to improve their skills and tip count Valet isn't all simple. You have the opportunity to work under pressure, adapt, and test your self-motivation in addition to driving and parking vehicles. Making your client happy comes with rewards! The valet is the first and last person our guests see as they enter and leave their venue, giving you the responsibility and ability to ensure their entire experience is positive. Valet Associates are essential to the success of our business as they are the face of our operations. Each valet can brighten the day for our guests and improve their entire experience, whether that includes going to work or getting a drink with friends. This position also requires a certain amount of autonomy to ensure the safe parking of vehicles and an excellent customer experience Our employees have many opportunities for advancement with further development in Platinum Parking

JUST A FEW THINGS WE NEED FROM YOU

Valid Texas Driver's License Clean driving record Age 19 or older Reliable transportation Reliable access to phone and internet No face, neck, or hand tattoos Ability to stand, walk, and run for extended periods of time Willingness to have a pre-employment background check and driver's record check Willingness to undergo random drug screenings

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Team Member Benefits :

Crew meals 100% discount while clocked in. Direct Family member discount Some Holiday Closures Medical, Dental, Vision, Flexible schedules, and more to full-time employees Vacation pay is available for employees at an anniversary date of 1 year

We offer FLEXIBLE hours to fit your schedule †Morning, Evening, weekend

Opportunity for the advancement of your career.

Team Member Available shifts Weekday & Weekend availability Day Shifts Night Shifts
Job Type Full-time Part-time

Team Member Job Summary
Team Members can serve in a variety of different roles that can include being a cashier, maintaining our dining room, or preparing our food. One common expectation is that each team member can greet guests with a genuine smile and a warm and inviting spirit.
Essential duties for a Team Member may include, but are not limited to the following:

Welcoming our guests and thanking them for choosing Bojangles.

Accepts payments from guests and makes changes correctly.

Explains menu and answers product questions for all guests.

Prepares and serves our exceptional food.

Maintains a clean and inviting restaurant.

Bending, kneeling, standing, and lifting (up to approximately 25 lbs. as necessary).

Team Member Qualif ications :

Must be at least 16 years of age

Cheerful and Positive Attitude

Loves Serving and Helping Others

Dependable and reliable

Enjoys and values Teamwork

Compensation details: 12-14 Hourly Wage

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Starting hiring pay at: $ 17.00

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

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Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

Pay Range: $17.66 - $26.50
Schedule: 2/10hr days per week

The CSR is entrusted to provide excellent service and set a positive tone for every customer while serving as the liaison between patients and clinical; staff, and demonstrating self-confidence, adaptability, and personal initiative. The CSR coordinates customer encounters and serves as the communication hub for the clinic, in an attentive, courteous, and competent manner.

Required Behaviors:

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

High school diploma or GED

Preferred Qualifications:

Previous receptionist, clerical and/or secretarial experience preferred

Duties and Responsibilities:

Consistently exceeds customer service expectationsStrong data entry and computer skillsWhen assigned, achieves necessary skills to support obtaining referrals and authorizations, handling financial transactions, managing the patient's medical records and clinic and hospital billing and codingUnderstands and follows policy and procedureBuilds productive interpersonal relationships in every encounterDemonstrates teamworkActively participates in the departmentEach employee is responsible for implementing SJRMC's Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship Other duties as assigned

Physical Demands and Environmental Work Conditions:

Must be able to see with corrective eyewear and hear clearly with assistance.Must be able to sit and walk frequently or for long periods of time; must be able to stand, bend, squat, climb, kneel, and twist routinelyConstant use of the computer and keyboardMust be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently

Special Demands:

Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families to ensure a safe, respectful environment that will support the delivery of careEffectively copes and strives for balance when caring for acutely ill patients and families Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Description Summary: Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time Read Less

Description:

Purpose:

The Member Service Representative (MSR) plays a vital role in providing efficient and courteous service to credit union members while processing day-to-day financial transactions. This position requires a member-friendly attitude and a professional and courteous demeanor.

This position is a fundamental contributor to our commitment to delivering exceptional member service. A successful MSR ensures members' needs are met efficiently and professionally, promoting the credit union's products and services to enhance member financial well-being.

Requirements:

Duties and Responsibilities:

Member-Centric Approach: Represent the credit union to members with courtesy and professionalism, ensuring the prompt, efficient, and accurate processing of financial transactions.Information Resource: Provide information to members in person and over the phone regarding credit union services and policies.Member Centered Engagement: Utilize established credit union sales and service techniques to engage members in conversations about their financial needs, recommending products and services that align with those needs.Issue Resolution: Address members' requests, problems, and complaints, directing them to the appropriate contact for specific information and assistance.Account Management: Open new accounts and provide service for existing ones. Set up new member files and furnish comprehensive information related to credit union membership.Transaction Processing: Handle member requests for share transfers to loan payments, share-to-share transfers, share withdrawals, check requests, and any other member-initiated transactions.Mail Transactions: Process member mail transactions with meticulous attention to accuracy.Account Reconciliation: Perform basic research of accounts to resolve discrepancies related to deposits, withdrawals, and loan payments.Office Administration: Undertake routine office tasks, including typing, updating member records, answering phone calls, filing, and shredding.Payroll Deductions and Direct Deposits: Assist members in completing payroll deduction and direct deposit forms correctly.Product Promotion: Promote credit union products and services based on member needs and creditworthiness, as determined by Beacon scores at the time of new account opening.Additional Responsibilities: Undertake other duties, whether on a random or ongoing basis, to ensure the well-being of our members is consistently prioritized.

PI12d135ee3d68-9231

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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less