Customer Service Assistant I (CSA) - Part-Time

Department: Branch Administration

Reports to: Branch Manager/Assistant Branch Manager

Supervises: None

Status: Part Time - 29 hours per week / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for Part-Time Customer Service Assistant (CSA):

Perform a variety of teller and customer service duties as needed. Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc. Working within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution. Strong knowledge of the Bank's various deposit and electronic banking products and services is required. Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers' needs.

Job Requirements for Part-Time Customer Service Assistant (CSA):

Minimum of one year of teller or customer service banking experience in a branch or call center environment. Strong sales, service, interpersonal and communication skills. Interacts well with others and enjoys working with a variety of people in a team environment. Strong organizational, technical and computer skills. Adapt well to change and is able to effectively multitask. Strong knowledge of teller and customer service processes, policies, guidelines and procedures. Satisfactory product knowledge of banking products and service with ability for further development.

Specific Job Functions for Part-Time Customer Service Assistant (CSA):

Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions. Able to identify cross sell opportunities and respond to various customers' inquiries to recommend appropriate products or solutions to meet their needs. Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc. Maintain and balance a cash drawer accurately and efficiently. Provide a high level of service to customers, coworkers and team members. Understands and follow various policies, guidelines and procedures including security, compliance and operations. Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge. Perform additional duties as required.

This Job Description for the Part-Time customer Service Assistant describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.

Our generous benefits are listed on our website: Partners.bank/about/careers/

PI6a896a4c83af-4263

Read Less

Starting hiring pay at: $ 15.50

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

Read Less

Position Title: Intake Specialist (Client Service Sales) - Remote

Description

Intake Specialist (Client Service - Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someones life!

Fast-paced, professional environment;Fulfilling, challenging, and rewarding;Great team environment;Paid Holidays, Accrued Paid Time Off (FT only);Great Medical Benefits Package (FT only);Wellness Program (FT only);Competitive Salary $14.50-$16.50 per hour DOE401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.

In this role you will:

Build the initial client relationship and confidence in our firm with every prospective client interactionTake calls per day in a professional inbound/outbound call center environmentSign up 4 new cases per day to the firmBe expected to meet occupancy and adherence goalsBe expected to maintain a minimum call quality score of 90%Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintainedSolve problems and maintain confidentialityKeep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database systemUse good judgment to discern what issues may be urgent and need a managers or directors attention immediately

To be successful as an Intake Specialist you will need:

High School Diploma; Degree preferred; or equivalent combinationCall center and customer service experienceStrong people skillsExcellent telephone, communication, and active listening skillsAbility to meet performance standards whether in office or working remotely from homeKnowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easilyMinimum 40 WPM typing speedMulti-tasking skills and the ability to work well under pressureDetail orientedExcellent spelling and grammarProblem analysis and problem-solvingSelf-motivated, self-disciplined, able to work with little supervisionReliability and dependabilityAbility to work in fast paced environmentAbility to work in a confidential environment always maintaining client confidentialityHas professional manner and high energy level, exhibits a positive attitudeStrong organizational skillsGood time management skillsAccepts new ideas and challenges and is highly motivatedAbility to work well with others as a teamAbility to work remotely from home as needed per business needs (see remote requirements)Sales experience a plusFluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)Camera - internal to computer or externalFast internet connection (20MB+)Wired Ethernet cable Internet connection in your home officeLand line telephone or good cell phone signal in home officeQuiet, private home office with no distractions during business hoursReside in Texas

PIf4f80d42af46-3268

Read Less

Company: Hawaiian Airlines The Team:

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world!

Role Summary:

As a member of the customer service team with Hawaiian Airlines, you will be engaging guests with care and creating remarkable experiences while assisting with travel needs. You will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is a union represented position.

Key Duties: Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Receives, unloads, unpacks, checks and identifies all incoming material.Sell tickets, process ticket changes, create and book reservations.Ensure FAA, Company and airport regulations are followed.Enforce safety/security measures and protect sensitive zones.Account for cash and credit card transactions.Check and correct airport reports and other documents.As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations. Solicit volunteers to free up seats, re-accommodate guests by booking alternative flights and provide travel vouchers.Identify and escalate issues as required.Perform other related duties as required. Additional Details:

Exposed body art, including exposed body piercing (other than a single pair of earrings) and tattoos, is unacceptable.

Job-Specific Experience, Education & Skills:

Required

Possess computer skills with the ability to learn and use new software applications.Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).Excellent listening skills with the ability to respond and effectively resolve guest inquiries or concerns.Ability to meet the physical demands of the position, which includes the ability to lift up to 70 lbs. occasionally and up to 50 lbs. frequently.Must be able to bend, stoop squat, reach and grasp.Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.Flexible to work varied shifts including nights, weekends, and holidays.Ability to communicate in English.High school diploma or equivalent.Minimum age of 18.Must be authorized to work in the U.S.

Preferred

Previous airline experience.Customer service experience in the hospitality industry. Job-Specific Leadership Expectations:

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate: USD $16.00/Hr. Total Rewards:

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information:

Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;

(2) Ensure that employment decisions are based only on valid job requirements; and

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

FLSA Status: Non-Exempt Employment Type: Full-Time Requisition Type: Frontline Regular/Temporary: Regular Location: Kauai Featured Job: 0 L Read Less

Overview:

If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Sun Auto Tire & Service . Join our team and help us drive customer satisfaction to new heights!

Sun Auto Tire & Service proudly serves the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.

The Service Advisor is responsible for selling and promoting all products and services offered by Sun Auto Tire & Service by following the company's store standards and expectations.

Compensation: $45,000/Yr. to $60,000/Yr.

Benefits:

Closed Sundays Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement

Principal Duties and Responsibilities:

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned

Qualifications:

High School Diploma or equivalent Must be at least 18 years of age Prior experience as a Service Advisor is highly preferred, but not required Professional appearance and proven ability to work in a process driven environment Possess valid driver's license Ability to work a minimum of five days, including Saturdays

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Read Less

Overview:

TGK Automotive Specialists - We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction.

We have immediate openings for Sales and Service Advisors.

The Sales and Service Advisor are essential team members as the face of the shops and the client's main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always provide a 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations.

Compensation: $60,000/Yr. - $80,000/Yr. DEPENDING ON EXPERIENCE & QUALIFICATIONS

Benefits:

Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement

Essential Roles and Responsibilities:

Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned

The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

Qualifications :

High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess a valid driver's license

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read Less

Position Summary

Ensure that all guests are served to The Mansions standards in the Restaurant areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas Takes orders for, serves (where applicable, prepares) food and beverages to all residents and guests as per the standards in a friendly, timely and efficient manner under the direct supervision of the Service Manager and/or Sous Chef and/or Director of Dining/Executive Chef.

Server Duties and Responsibilities

Greets guests and presents them with the menuInforms guests about the special items for the day and menu changes if anySuggest food and beverages to the guest and also try to upsellTake food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) systemObtaining revenues, issuing receipts, accepting paymentsPerforming basic cleaning tasks as needed or directed by supervisorFilling in for absent staff as neededPunch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food; (example - no garlic, less spicy, without egg, etc.)Communicate to the guest and provide assistance with their queriesCoordinate with the bus person and/or kitchen staff to ensure smooth operation and resident/guest satisfactionServe food and beverage to the guest as per the course of orderObserves guests and ensure their satisfaction with the food and servicePromptly respond to guest with any additional requestMaintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glassesAdhere to grooming and appearance standards consistentlyMust have some familiarity with basic cooking skills; (example - salad preparation, dessert plating, etc.)Assist bus persons with stocking and maintain the restaurant par stock levels and side stationHelp other areas of the restaurant such as answering telephones and completing financial transactions for the Take-OutClose the shift on the POS terminalOther duties assigned by supervisor or manager including but not limited to this list

Education and Experience

High school diploma or equivalent preferredPrevious serving experience preferredExcellent oral communication skills requiredPositive interpersonal skills required

Compensation details: 10-15 Hourly Wage

PI204bc026e58d-9334

Read Less

Starting hiring pay at: 15

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

Read Less

Starting hiring pay at: $ 16.50

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 18 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

Read Less

Overview:

The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: "Country Fair Cares - about its Customers, its Team and its Community." Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.

Starting Rate: $13+ per hour

Responsibilities:

Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other.

Qualifications:

We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Read Less

Overview:

The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: "Country Fair Cares - about its Customers, its Team and its Community." Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.

Starting Rate: $13+ per hour

Responsibilities:

Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other.

Qualifications:

We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Read Less

Overview:

The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: "Country Fair Cares - about its Customers, its Team and its Community." Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.

Starting Rate: $13+ per hour

Responsibilities:

Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other.

Qualifications:

We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Read Less

Overview:

The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: "Country Fair Cares - about its Customers, its Team and its Community." Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.

Starting Rate: $13+ per hour

Responsibilities:

Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other.

Qualifications:

We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.

Read Less

PURE Property Management is looking for a

Field Support Specialist

Come join our team!

Are you the kind of person who notices the details others miss? The crooked blinds, the lightbulb that's out, the spot on the counter that needs one more wipe? Do you take pride in a job done right, on time, and without being told twice? If so, you might be exactly who we're looking for.

At Pure Property Management, we don't just manage properties, we protect investments, elevate standards, and build trust with every home we touch. Our Field Support Specialists are the steady hands behind every great property and the boots on the ground, ensuring every property in our care looks and feels like something we'd be proud to call home. This isn't a desk job. You'll be on the move, driving from property to property, assessing conditions, deploying lockboxes, checking on vacancies, and rolling up your sleeves when something small needs to get done. We believe excellence lives in the details, and our Field Support Specialists keep our operations running smoothly. You'll follow a clearly defined process every step of the way, documenting your work with accuracy and care. This is the ideal role for someone who values structure, enjoys following proven systems, and finds satisfaction in checking off a list knowing each box truly matters.

PURE Property Management offers a Comprehensive Total Rewards Package of Benefits containing:

Medical, Dental and Vision Coverage401(k) plan with a 4% Instantly Vested MatchGenerous Vacation and Sick timeLife and Disability PlansWellness Fitness ProgramEmployee Assistance Program

Pay Range: $18.00 - $20.00/Hourly

Pay Frequency: Biweekly

Position Hours: 40 Hours/Week

FLSA: Non-Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform all duties requested for assigned work orders in accordance with Company policies and PURE Property Management vision.Be able to travel to properties in a timely and expeditious manner to perform various types of property evaluations including new property assessments, move-out evaluations, occupied property checks, and vacant property checks within the deadlines set.Ability to travel within deadlines and time requirements to properties to examine and document property conditions and identify needed repairs.Ability to work with computers and smartphone-based dispatching and email.Be available to travel to properties to perform field work immediately upon instruction by the property management
team.Lift and carry 50 pounds, climb ladders and stairs, walk, bend, reach and perform other functions as may be required to complete assigned tasks.Attend staff, training, and other meetings as directed by management.Assist with administrative work as needed in the office.Ensure safety standards are used that comply with all company, local, City, State and Federal guidelines.Maintain knowledge of state, local, and federal fair housing laws.Dress in a PURE Property Management-approved uniform and maintain a professional appearance Perform other duties as needed.

WHAT YOU WILL NEED TO BE SUCCESSFUL:

A general knowledge of maintenance functions such as basic plumbing, electric and carpentryResidential property management experienceReliable transportation for daily work dutiesHospitality/Customer Service experience preferred

You expressly acknowledge and agree that this Job Description may be changed or amended at any time in the sole and absolute discretion of the Company, Parent and/or the Managing Member. You agree to devote substantially all your professional time to the business of the Parent and the Company as is fully and reasonably required to perform your obligations hereunder, and as directed by the Parent and/or the Company.

PURE Property Management is honored to be recognized by Forbes as one of America's Best Startup Employers in 2024 based on its reputation, employee satisfaction and growth.

Equal Employment Opportunity: We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy), gender identity or including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. It is PURE Employment LLC and Subsidiaries' policy to recruit, employ, retain, promote, terminate and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Therefore, it is a violation of PURE Employment LLC and Subsidiaries' policy to discriminate in the provision of employment opportunities, if that discriminatory treatment is, in whole or in part, based on actual or perceived protected characteristics.

Compensation details: 18-20 Hourly Wage

PI687d3e21811d-0840

Read Less

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply

Job Details

Job Title: Manager , Client Service, Media

Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk

About the team:

Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment.

About the role

We are seeking a strategic, client-focused, and detail-oriented Manager to join our Client Service team in the Media Solutions group . This role is key to managing client relationships, overseeing the execution of media campaign research , and ensuring the delivery of exceptional service and high - quality insights . You will serve as a primary point of contact for key clients, collaborating closely with internal teams to drive media strategy, performance, and innovation.

Primary Responsibilities: Responsible for the execution of Media Solution projects while supporting higher complexity projects and/or advising team members on completion of tasks Optimize efficiency of delivery without sacrifice of quality. Builds an understanding of our Media capabilities, solutions, and analytic methods; working to build Brand expertise . Utilize various tools and partners to complete studies from start to finish. Day to day tasks may include study setup, survey design, data analysis, report writing and presentation of results for med-high complexity projects. Own s and m anage s project timelines and quality, collaborating with client teams and across departments. Lead s meetings to scope and kick off new projects as well as to present data results to our clients and their end clients . Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building and can lead a team through reporting at varied levels of complexity . Actively seeks opportunities to support proposal development with sales partners. Can customize proposals with guidance . Provides guidance for junior project team members, serving as a go-to for day-to-day questions Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.

Essential Knowledge & Experience 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies Strong process and time management skills; capable of prioritizing and delivering against a volume of competing deadlines at a fast pace ; prior project management experience Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools) Strong detail-orientation with ability to manage multiple work streams and among multiple teams Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving Exhibits a growth mindset , a can-do attitude, and the ability to take initiative Bachelor's degree in market research/marketing or related social science and analytic disciplines

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can

understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role in New York is 79 900.00 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Location

Chicago, N. Green StreetUnited States of America

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

Read Less

Description: Job Description

PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT:

To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable them to live full quality lives as an integrated member of their community.

PURPOSE OF THE RESIDENTIAL PROGRAM

To provide services and support to keep individuals with intellectual disability out of institutions. To enable them to live quality lives within their community and to live as independently as possible.

DUTIES AND RESPONSIBILITIES:

The Direct Support Professional (DSP) in the home is responsible for providing direct services of the highest quality to people with intellectual disabilities and possibly mental health issues so they can live in the community, live a quality life, and live as independently as possible. The DSP is responsible for the day-to-day duties necessary for the residential program to operate smoothly. Schedules include evenings, weekends, and holidays. The DSP works directly with individuals who live in the home and must implement and document Individuals' goal and intervention plans. This position may require lifting depending on the needs of the individuals

Because of the nature of this Agency, it is essential that the DSP believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual's need.

Critical Elements:

Ensure the Safety of Staff and Individuals: The DSP has frequent direct contact with the Individuals assigned to that program. The DSP must: be observant of safety issues and concerns, respond promptly to all reports regarding safety issues and concerns, correct what can be corrected and report what cannot be corrected by them to the DSPS or Senior DSP. Examples of duties: a) Inspect the site regularly to ensure compliance with safety regulations

b) Check the hot water temperature to be sure it is less than 120o F

c) Closely supervise Individuals in the community as per the individuals ISP and annual assessment

d) Follow the use of Universal Precautions

e) Report all allegations or suspicions of abuse to the Incident Manager via the IM cell phone

f) Conduct monthly fire drills and fire safety checks for the home

g) Assess the Individuals safety needs and provide services and supports that will maximize their safety

h) Follow ISP's , annual assessments, behavioral support plans, SEEN plans, Medical education plans and any other implemented plans fully as they are written

i) Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning

j) Ensure seat belts are worn in vehicles

k) Ensure all exits from the homes are free of ice, snow, and debris to the designated fire emergency meeting location

l) Report maintenance issues in a timely manner

m) Follow universal precautions

n) Implement all safety aspects and needs of the individuals as written in the ISP

Ensure the Individual's Needs are Met: The Direct Support Professional must ensure all services provided are individualized based on the needs of each Individual. Individual needs vary, therefore, what services and supports are provided are dependent on the individual's needs. Examples of duties in this area:

a) Ensure Program Coordinator has all information necessary to complete annual assessments

b) Develop services based on the Individual's interests and desires (i.e., Individual choice)

c) Implement goal plans as written to help the individuals attain higher levels of independence

d) Teach skills to Individuals and allow them to complete tasks as independently as possible

e) Implement ISP's and all support plans as they are written

f) Monitor the Individual's finances by reviewing the house accounts and other Individual spending

g) Provide encouragement and support for Individuals to become an involved member of their community

h) Assist with activities of daily living (personal hygiene, dressing, dental care, etc.)

i) Transport individuals to appointments, activities, and programs

j) Administer medications in accordance with Medication Administration Training

k) Ensure an adequate supply of medications are in the home

l) Ensure nutritious meals are prepared and served, following menus posted in the home which comply with dietary guidelines and individuals preferences

m) Provide recreational activities based on Individual interests

n) Understand hours scheduled are to meet the needs of the individuals and schedules may change if the individuals needs change

o) Adjust work schedules to meet the changing needs of the Individuals

Ensure all Household Operations Maintain a High Level of Quality: The Direct Support Professional is responsible for monitoring all the household operations for the residential program site assigned. The Direct Support Professional will perform household tasks by involving the Individuals and encourage them to be as independent as possible. The Direct Support Professional will ensure high standards are met by completing any tasks that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines. Examples of duties in this area: a) Monitor the home to ensure it is clean and in good repair

b) General household cleaning

c) Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (residential staff are responsible for weeding)

d) Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained

e) Assist Individual in making purchases

f) Be conservative regarding the use of utilities (heat, water, etc.)

Communicates With Others: The Direct Support Professional must represent Bell Socialization Services, Inc., in a professional manner. The Direct Support Professional must participate in the communication chain of the Residential Program Supervisors and the Residential Program Coordinator on program issues. Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Direct Support Professional must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department. Examples of duties in this area: a) Interact appropriately, positively and professionally with Individuals

b) Interact professionally and respectfully with parents, coworkers, outside agencies, medical professionals and everyone you come into contact with while working

c) Ensure incidents are reported in accordance with state regulations

d) Keep informed of Agency information, policies, and procedures

e) Keep informed on information regarding program operations and personnel issues

f) Carry out the directives of supervisory personnel

g) Ensure time sheets, billings, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely fashion

h) Ensure medication errors are documented on the medication log and report errors to the Incident Manager via the IM cell phone

i) Complete all required paperwork accurately and in a timely manner

j) Utilize the On Call system according to policy (ex. calling off sick)

k) Request permission from the DSPS to make changes in the weekly schedule

l) Report important information to you supervisor and co-workers to ensure a consistent flow of information

m) Attend mandatory monthly house meetings

Ensure the Program Site is in Compliance with All Regulations: The Direct Support Professional must be knowledgeable and informed on all applicable regulations, bulletins, and health alerts. The Direct Support Professional must monitor the site with regards to compliance with these regulations. Examples of duties in this area are: a) Ensure personnel records at the site contain all required information and filed appropriately at the site

b) Ensure all medical appointments are completed within regulatory time frames and that all paperwork is filled out accurately and completely

c) Complete all paperwork in a timely, accurate and thorough manner

d) Ensure medication logs are accurate, match pharmacy labels, and are documented correctly

e) Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist

f) Ensure controlled medications are counted and documented daily, and stored in a double locked area

g) Ensure Individuals review their rights and sign the form annually

h) Monitor the program site for compliance with all applicable regulations

i) Correct and/or report all areas of non-compliance to the supervisory personnel

Ensure Programs Offer Services in a Manner Consistent with Bell's Philosophies: The Direct Support Professional must be familiar with Bell's Policy and Procedures Manual, as well as philosophical beliefs. The Direct Support Professional will ensure services provided are consistent with policies, procedures, and philosophies of the Agency. In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization . click apply for full job details Read Less

Description:

The role of the Direct Support Professional is to help individuals live in their own homes, identify and achieve goals, and improve the quality of their lives. Your role is responsible for providing personal care and helping these individuals to live independently and achieve their goals.

Job Roles/Responsibilities:

Provide direct support assistance to the person served. Assist person served with daily living activities (including, but not limited to bathing, dressing, and grooming)Complete mandatory online training modules Help individuals develop and maintain independent living skillsProvide transportation to appointments and community activitiesAdminister medication and monitor health conditionsMaintain accurate records and documentationCommunicate effectively with individuals, families, and other team members

Schedule: 2:30-10pm on Tuesday, Wednesday, Friday nights and 5-10pm every-other Sunday

Rate: $17

Requirements: High school diploma or equivalent Must have a valid driver's license, if driving is required for the positionNo more than two minor moving violations in the past 3 yearsNo major violations (DUI, Careless, Reckless, Serious Speed, Driving While License Suspended, etc) in the past 5 yearsAbility to pass a background check Possess skills to communicate effectively with clients, families, staff and other customersStrong communication and interpersonal skillsAbility to maintain confidentiality and respect for individuals' privacy

HPDOMA

Compensation details: 17-17 Hourly Wage

PIdaaea23b1bfb-0779

Read Less

Description:

The role of the Direct Support Professional is to help individuals live in their own homes, identify and achieve goals, and improve the quality of their lives. Your role is responsible for providing personal care and helping these individuals to live independently and achieve their goals.

Job Roles/Responsibilities:

Provide direct support assistance to the person served. Assist person served with daily living activities (including, but not limited to bathing, dressing, and grooming)Complete mandatory online training modules Help individuals develop and maintain independent living skillsProvide transportation to appointments and community activitiesAdminister medication and monitor health conditionsMaintain accurate records and documentationCommunicate effectively with individuals, families, and other team members

Schedule: Wednesdays and Thursdays 10pm-8:30 am, every-other Friday, Saturday, and Sunday; the Friday & Saturday shifts end at 8 am the next morning, the e/o Sunday would be until 8:30 a.m. on Monday morning.

2nd open position: Every other weekend Saturday & Sunday 7 am - 3 pm

Requirements: High school diploma or equivalent Must have a valid driver's license, if driving is required for the positionNo more than two minor moving violations in the past 3 yearsNo major violations (DUI, Careless, Reckless, Serious Speed, Driving While License Suspended, etc) in the past 5 yearsAbility to pass a background check Possess skills to communicate effectively with clients, families, staff and other customersStrong communication and interpersonal skillsAbility to maintain confidentiality and respect for individuals' privacy

HPDOMA

PI357fedc5-

Read Less

Description:

Job Description

DUTIES AND RESPONSIBILITIES:

The Mental Health Department provides recovery-oriented services, such as WRAP, Personal Medicine, Power Statement and Advanced Directives. All service delivery is based on the department's guiding principles which include a focus on consumer strengths and choice.

The Clubhouse Generalist's primary responsibility is to assist and participate in the functioning of the clubhouse, to include overseeing assigned unit. Work hours are between 7:00 a.m. and 5:00 p.m. Some flexibility is required for night, weekend and holiday coverage. Generalist's hours will predominantly be spent within the clubhouse. Due to the nature of this program, it is essential that staff exemplify the philosophy of the Agency, as well as fidelity to the clubhouse model. Worker level staff must assist clubhouse program director and program coordinator to ensure coverage of the clubhouse.

The position will occasionally require travel, overnight stays and unusual work hours to attend trainings.

CRITICAL ELEMENTS:

1) Unit-Related Responsibilities: Assuring that the work for the day is completed by engaging members and sharing direct responsibility for task completion. Assure that adequate work exists for the unit and work to engage all members signed up for that unit.

2) Support Services: Provide support and encouragement to members within the clubhouse. Train and provide ongoing support to those members in Transitional Employment (TE) positions and independent employment. Assist program coordinator and other staff in the development of new TE placements. Identify and refer members to any needed services.

3) Documentation: Responsible for keeping accurate documentation as required by program procedures. Assist members in opening and maintaining a record on each program participant. Assist members in completing goal plans in a timely fashion. Assure that member records meet licensure and funding source requirements.

4) Professional Development: Obtain and maintain credentialing/training as directed by the program coordinator. Attend weekly case supervision meetings with the program coordinator.

ADDITIONAL ELEMENTS:

1) Generalists will be responsible for participating in night, weekend and holiday coverage.

2) Attend, complete and show documentation for 24 (twenty-four) hours of training per year. At least 18 (eighteen) of these hours must be in psychiatric rehabilitation.

3) Participate in Agency, department and program activities.

4) Attend trainings as required.

5) Follow and support Agency philosophy, policies and procedures.

6) Assist in the transportation of consumers.

7) Obtain and maintain Certified Psychiatric Rehab Practioner Credential as directed by the program coordinator.

8) Other duties as assigned by the Clubhouse Program Coordinator.

Requirements:

Minimum Qualifications: Bachelor's Degree in a Social Science OR High School Diploma or equivalent AND a minimum of two (2) years experience in human services which must include one (1) year of direct mental health experience. Must have completed or will attend 12 (twelve) hour psychiatric rehabilitation orientation training within one (1) year of hire; 21 (twenty-one) years old; valid Pennsylvania Driver's License and reliable transportation and insurable driving record. Pennsylvania State Police Background Check. Must have already completed or will attend three-week (3) training at an International Center of Clubhouse Development (ICCD) certified training base within two (2) years of employment at the program coordinator's direction E.O.E

Compensation details: 32011.2-34080 Yearly Salary

PId9a-4479

Read Less

AFSPA

Description:

The American Foreign Service Protective Association (AFSPA) is seeking detail-oriented, service-driven professionals to support members navigating Foreign Service Benefit Plan (FSBP) health benefits, claims, medical/pharmacy coverage, and eligibility issues. This essential role supporting a mission-driven membership organization is ideal for individuals who excel in structured, policy-driven environments, enjoy problem-solving, and take pride in delivering accurate, high-quality, and compassionate service. This position is not a sales or advisory role. It requires strict adherence to documented health plan benefits, regulatory requirements, and internal procedures.

Please apply directly to our company site by copying and pasting the following URL into your web browser:

Key Responsibilities include, but are not limited to the following:

Answer high-volume inbound calls in a call center environment.Assist members with health benefits, claims, eligibility, and coverage inquiries via phone, email, and written correspondence.Troubleshoot issues, de-escalate member concerns, and resolve inquiries in alignment with regulatory and plan guidelines.Review claims for accuracy and completeness, and document all member interactions in Customer Relationship Management (CRM) systems in real-time.Collaborate with plan administrators and escalate issues to supervisors as needed.Ensure compliance with healthcare regulations, policies, and procedures.

Salary Range: $44,000 - $50,000, annually based on a 35-hour work week (commensurate with education and experience). $500 signing bonus after the successful completion of the first 90 days.

Benefits: Comprehensive medical, dental, and vision coverage, retirement plan (401k), paid time off, and paid holidays.

AFSPA offers hybrid remote work options based on business needs. At any time, you'll need to be in the office up to 4 days per week, based on business need.

AFSPA is a federal contractor and an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected status.

Employment may be contingent upon the successful completion of a background check, drug test, or other pre-employment screenings, as required by law or policy.

Requirements:

Education and Experience:

High school diploma or equivalent required 3+ years of customer service experience required (in a call center, benefits or healthcare environment preferred)

Qualifications

Experience with health insurance, medical claims, or benefits administration is a plus.You are highly organized, detail-oriented, with excellent problem-solving abilities, and comfortable working with and following documented policies and procedures.You can remain professional and calm under pressure.You can manage high-volume inbound calls while maintaining professionalism and empathy. You are comfortable learning multiple systems and passing structured training assessments.

Training & Performance Expectations

90-day paid, structured training program with required assessments covering:

Health Plan Brochure (open-book assessment)Systems training across multiple databases/platformsLive call handling / Telephone operations

This is an essential position with consistent performance expectations. Candidates must achieve 85% or higher on all training assessments to successfully complete the program and maintain employment with AFSPA.

Work Location

The following are work locations that AFSPA utilizes: New Carrollton, Maryland Satellite Office; Washington, DC Headquarters; and hybrid remote. Work location will be assigned and/or changed based upon business need and at Management's sole discretion.

PId89fc5-

Read Less