JOB TITLE: Yard Attendant

LOCATION: Santa Maria

POSITION SUMMARY:

The Yard Attendant is responsible for supporting the daily activities of the shop and yard area to help support the operations team. The position will maintain cleanliness of the shop and yard by clearing all debris, landscaping, washing, building & repairing all containers. A high emphasis is placed on teamwork and flexibility to adapt to the immediate department needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following.

Maintain cleanliness of yard, including sweeping & picking up trash around the entire property including up against the fence and the entryway. Landscaping includes weeding and cutting grass.Perform daily equipment inspection of forklift and safely operate.Wash the interior and exterior of all containers, bins and lids.Assist in assembling carts and performing repairs on carts as needed.Work with the Shop team on sandblasting and minor repairs on assigned containers and bins.Responsible for the movement of containers within the yard, the loading and unloading of new and used containers.Responsible for monitoring the site's container inventory.Assist with washing of equipment. Inspection of fire extinguishers & ladders Assists team members in the completion of project work within the shop & yard. Assists drivers on routes as needed.Maintains a clean, safe work area in compliance with Corporate / OSHA Standards and performs all work in accordance with established safety procedures.Adhere to safe work practices and use of proper PPE at all times.Performs other duties as assigned and at the discretion of the Manager.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

Ability to safely operate forklift and cleaning equipment. Ability to stand during assigned work shift and perform heavy manual labor.Must be willing to follow all safety procedures and work in a safe manner.Ability to interact effectively with co-workers and work well in a team environment.Minimum one year of work experience in a safety-sensitive environment.Class C license preferred.

EDUCATION and/or EXPERIENCE

High School, GED, or combination of training and/or experience required.Two years of general labor experience.Two years of driving expereince.

CORE COMPETENCIES:

Doing Good: Maintains and promotes integrity and values in conduct of all activities.Making Good: Takes responsibility and ownership for a problem, project, or issue.Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment.Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction.Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers.Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes everyday Earth Day.

JOB SPECIFIC COMPETENCIES:

Dependability, Flexibility, Safety Conscious, Teamwork.

CERTICATES, LICENSE, REGISTRATION

Valid California drivers license

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Must have some computer literacy and the ability and willingness to learn vehicle maintenance repair code terminology.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary functions require sufficient physical ability and mobility to work in a mechanic shop environment; While performing the duties of this job, the employee is frequently required to stand; use motor coordination with arm, hand, finger, and leg dexterity, use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to walk for long periods of time on concrete floors; stoop, sit, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance. The employee is frequently required to exert physical effort in handling objects up to 100 pounds. The employee will frequently push, pull, bend, twist and lift and/or move up to 75 pounds. Specific vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

We are a drug free & alcohol-free work environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly exposed to moving mechanical parts and outside weather conditions. Work is performed primarily in a shop environment and is frequently exposed to dust, grease, fumes, or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; and risk of electrical shock. The noise level in the work environment is usually loud. This position requires employee to operate street sweeper. Required to put on protective outfits such as gloves, safety eyeglasses, safety footwear, coverall, and hardhat.

Compensation details: 19-23 Hourly Wage

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TITLE: Store Attendant

EOE STATEMENT:

LOCATION: C-32

POSITION: Store Attendant

SHIFT: Various Shifts

DESCRIPTION:

Welcome to the role of Convenience Store Attendant! As a Convenience Store Attendant, you will be the face of our store and an important member of our customer service team. You will be responsible for providing an outstanding customer experience for each and every one of our valued customers. You will be expected to assist customers with purchases, handle cash and credit transactions, stock shelves, and maintain the overall cleanliness of the store. We are looking for an individual who is friendly, organized, detail-oriented, and able to work in a fast-paced environment. If this sounds like the perfect job for you, we look forward to having you join our team!

Job Responsibilities • Greet customers in a friendly and professional manner • Operate cash registers and handle cash transactions • Process payments and provide change • Stock shelves with products • Receive and store incoming goods • Monitor inventory levels and order new stock when necessary • Assist customers with product selection and answer their queries • Ensure the store is clean and tidy at all times • Maintain hygiene standards in the store • Adhere to safety regulations • Handle customer complaints in a polite and professional manner • Receive and process incoming stock

Store Attendant BENEFITS:

• Annual Raises

• Medical and dental insurance upon qualification

• PTO

• Holiday pay

• 401K

POSITION REQUIREMENTS:

• Ability to provide excellent customer service
• Knowledge of cash handling, including counting and balancing a register
• Ability to operate a variety of retail equipment such as scanners and money order machines
• Ability to work in a fast-paced environment
• Ability to stand for long periods of time
• Ability to lift up to 25lbs
• Ability to stock shelves and rotate merchandise
• Ability to perform basic math calculations
• Ability to communicate effectively with customers and coworkers
• Ability to follow company policies and procedures
• Ability to follow store opening and closing procedures
• Ability to maintain a clean and organized work area
• Ability to work a flexible schedule, including nights, weekends, and holidays

FULL TIME / PART TIME: Part-Time

STARTING WAGE: 12.50

Compensation details: 12.5

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A NEW CAREER POWERED BY YOU

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Healthcare, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Healthcare working from home, you will:

Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Healthcare (Remote) role include:

1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

The base salary range for this position is $15-$17/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. DailyPay enrollment option to access pay "early," when you want it Paid training and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here .

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

To request a reasonable accommodation please click here .

If you wish to review the Affirmative Action Plan, please click here .

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A NEW CAREER POWERED BY YOU

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Seasonal Customer Service Rep - Tax (Seasonal), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal) working from home, you will:

Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal) (Remote) role include:

1+ year of customer service experience Open availability (this is a seasonal position) A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing Computer Requirements: Bring your own device - This position does not loan equipment Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) Operating System: Windows 10+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher While working, you will be required to hardwire with an ethernet cable High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

The base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

DailyPay enrollment option to access pay "early," when you want it

Paid training and performance-based incentives

Lucrative employee referral bonus opportunities

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more

Health and wellness programs with trained partners to help promote a healthy you

Mentorship programs that support your rewarding career journey

Work-from-home convenience

Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here .

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

To request a reasonable accommodation please click here .

If you wish to review the Affirmative Action Plan, please click here .

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JOB TITLE: Customer Service Representative

LOCATION: Santa Maria/Santa Barbara

Work onsite (No remote work)

POSITION SUMMARY:

Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment.

DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Professionally handle a high volume of incoming calls and inquiries.Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions.

Works with customers on all commercial and residential "Go Backs, "Misses", and general driver communication follow-up.Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off.Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation.Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services.Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services.Initiate the Batch Print process for all work orders for the next day and distribute accordingly.Backs up and supports other office personnel when they are unavailable.Audits paperwork to ensure that the service required was received by the customer.Dispatches as needed to respond to incoming service orders and resolve route and service issues.Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position.Attends mandatory training to enhance system and equipment knowledge and customer service skills.Communicates inter-departmentally with Santa Barbara offices via email; phone, and chatPerforms other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

A minimum of 2 years of experience in a high-volume Call Center is required.Proficient in building trusting relationships with customers and being attentive to their needs.Customer-focused and exceptional listening abilities.Ability to effectively make quick, sound decisions.Professional phone and email etiquette.Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing.Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software.Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus.

EDUCATION and/or EXPERIENCE:

High School diploma or general education degree (GED); and two years of related customer service experience are required.

CORE COMPETENCIES:

Doing Good: Maintains and promotes integrity and values in the conduct of all activities.Making Good: Takes responsibility and ownership for a problem, project, or issue.Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment.Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction.Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers.Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day.

JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure, Caring, Communication, Conflict Resolution, Teamwork

LANGUAGE SKILLS:

Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

We are a drug-free & alcohol-free work environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

The noise level in the work environment is usually moderate.

Compensation details: 20-25 Hourly Wage

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The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Join our team and be rewarded! We are offering a $500 bonus to new hires who remain with us for 90 days!

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!

As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representative, you will: Receive incoming calls, chats, and emails, from customers interested in purchasing/researching travel by following standard scripts and procedures. Greet and converse with customers in a courteous, friendly, and professional manner. Make recommendations based on the customer needs and preferences. Determine customer reservation needs and preferences by utilizing established question and answer techniques Research travel rates, destinations, options, accommodations, and packages for customers. Process travel transactions by entering accurate and complete reservation information into the relevant systems Read legal scripts verbatim while maintaining sales and quality standards. Professionally and accurately support customer requests for itinerary changes or cancellations. Correctly answer general travel and site related questions from customers Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include: High school degree or equivalent (required) Travel savvy: passion / experience with travel Sales/service experience in retail, sales, service or other "helping" business (preferred) At least 1 year of travel experience (preferred) Travel Agent Certification (preferred) Global Distribution Experience for Service Agents (preferred) Proficiency in a multi-system environment Basic internet and web-based application skills Typing 35 wpm as verified by a formal test Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331. WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The base salary range for this position is $16.50 - $18.00 /hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training and performance-based incentives. Lucrative employee referral bonus opportunities and shift differentials Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey A modern, state-of-the-art office setting with advanced technologies and a great team Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more Production schedules are as followed, and assigned by the Operations Team: REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here .

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English

• Spanish

To request a reasonable accommodation please click here .

If you wish to review the Affirmative Action Plan, please click here .

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Description: Job Description

PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT:

To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable them to live full quality lives as an integrated member of their community.

PURPOSE OF THE RESIDENTIAL PROGRAM

To provide services and support to keep individuals with intellectual disability out of institutions. To enable them to live quality lives within their community and to live as independently as possible.

DUTIES AND RESPONSIBILITIES:

The Direct Support Professional (DSP) in the home is responsible for providing direct services of the highest quality to people with intellectual disabilities and possibly mental health issues so they can live in the community, live a quality life, and live as independently as possible. The DSP is responsible for the day-to-day duties necessary for the residential program to operate smoothly. Schedules include evenings, weekends, and holidays. The DSP works directly with individuals who live in the home and must implement and document Individuals' goal and intervention plans. This position may require lifting depending on the needs of the individuals

Because of the nature of this Agency, it is essential that the DSP believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual's need.

Critical Elements:

Ensure the Safety of Staff and Individuals: The DSP has frequent direct contact with the Individuals assigned to that program. The DSP must: be observant of safety issues and concerns, respond promptly to all reports regarding safety issues and concerns, correct what can be corrected and report what cannot be corrected by them to the DSPS or Senior DSP. Examples of duties: a) Inspect the site regularly to ensure compliance with safety regulations

b) Check the hot water temperature to be sure it is less than 120o F

c) Closely supervise Individuals in the community as per the individuals ISP and annual assessment

d) Follow the use of Universal Precautions

e) Report all allegations or suspicions of abuse to the Incident Manager via the IM cell phone

f) Conduct monthly fire drills and fire safety checks for the home

g) Assess the Individuals safety needs and provide services and supports that will maximize their safety

h) Follow ISP's , annual assessments, behavioral support plans, SEEN plans, Medical education plans and any other implemented plans fully as they are written

i) Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning

j) Ensure seat belts are worn in vehicles

k) Ensure all exits from the homes are free of ice, snow, and debris to the designated fire emergency meeting location

l) Report maintenance issues in a timely manner

m) Follow universal precautions

n) Implement all safety aspects and needs of the individuals as written in the ISP

Ensure the Individual's Needs are Met: The Direct Support Professional must ensure all services provided are individualized based on the needs of each Individual. Individual needs vary, therefore, what services and supports are provided are dependent on the individual's needs. Examples of duties in this area:

a) Ensure Program Coordinator has all information necessary to complete annual assessments

b) Develop services based on the Individual's interests and desires (i.e., Individual choice)

c) Implement goal plans as written to help the individuals attain higher levels of independence

d) Teach skills to Individuals and allow them to complete tasks as independently as possible

e) Implement ISP's and all support plans as they are written

f) Monitor the Individual's finances by reviewing the house accounts and other Individual spending

g) Provide encouragement and support for Individuals to become an involved member of their community

h) Assist with activities of daily living (personal hygiene, dressing, dental care, etc.)

i) Transport individuals to appointments, activities, and programs

j) Administer medications in accordance with Medication Administration Training

k) Ensure an adequate supply of medications are in the home

l) Ensure nutritious meals are prepared and served, following menus posted in the home which comply with dietary guidelines and individuals preferences

m) Provide recreational activities based on Individual interests

n) Understand hours scheduled are to meet the needs of the individuals and schedules may change if the individuals needs change

o) Adjust work schedules to meet the changing needs of the Individuals

Ensure all Household Operations Maintain a High Level of Quality: The Direct Support Professional is responsible for monitoring all the household operations for the residential program site assigned. The Direct Support Professional will perform household tasks by involving the Individuals and encourage them to be as independent as possible. The Direct Support Professional will ensure high standards are met by completing any tasks that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines. Examples of duties in this area: a) Monitor the home to ensure it is clean and in good repair

b) General household cleaning

c) Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (residential staff are responsible for weeding)

d) Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained

e) Assist Individual in making purchases

f) Be conservative regarding the use of utilities (heat, water, etc.)

Communicates With Others: The Direct Support Professional must represent Bell Socialization Services, Inc., in a professional manner. The Direct Support Professional must participate in the communication chain of the Residential Program Supervisors and the Residential Program Coordinator on program issues. Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Direct Support Professional must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department. Examples of duties in this area: a) Interact appropriately, positively and professionally with Individuals

b) Interact professionally and respectfully with parents, coworkers, outside agencies, medical professionals and everyone you come into contact with while working

c) Ensure incidents are reported in accordance with state regulations

d) Keep informed of Agency information, policies, and procedures

e) Keep informed on information regarding program operations and personnel issues

f) Carry out the directives of supervisory personnel

g) Ensure time sheets, billings, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely fashion

h) Ensure medication errors are documented on the medication log and report errors to the Incident Manager via the IM cell phone

i) Complete all required paperwork accurately and in a timely manner

j) Utilize the On Call system according to policy (ex. calling off sick)

k) Request permission from the DSPS to make changes in the weekly schedule

l) Report important information to you supervisor and co-workers to ensure a consistent flow of information

m) Attend mandatory monthly house meetings

Ensure the Program Site is in Compliance with All Regulations: The Direct Support Professional must be knowledgeable and informed on all applicable regulations, bulletins, and health alerts. The Direct Support Professional must monitor the site with regards to compliance with these regulations. Examples of duties in this area are: a) Ensure personnel records at the site contain all required information and filed appropriately at the site

b) Ensure all medical appointments are completed within regulatory time frames and that all paperwork is filled out accurately and completely

c) Complete all paperwork in a timely, accurate and thorough manner

d) Ensure medication logs are accurate, match pharmacy labels, and are documented correctly

e) Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist

f) Ensure controlled medications are counted and documented daily, and stored in a double locked area

g) Ensure Individuals review their rights and sign the form annually

h) Monitor the program site for compliance with all applicable regulations

i) Correct and/or report all areas of non-compliance to the supervisory personnel

Ensure Programs Offer Services in a Manner Consistent with Bell's Philosophies: The Direct Support Professional must be familiar with Bell's Policy and Procedures Manual, as well as philosophical beliefs. The Direct Support Professional will ensure services provided are consistent with policies, procedures, and philosophies of the Agency. In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization . click apply for full job details Read Less

Description:

Why Join Marshall+Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do.

Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

This position will be based out of Marshall+Sterling's Latham or Poughkeepsie Offices.

We are seeking a licensed and client-focused Client Service Specialist with strong communication skills and a passion for delivering top-tier service in the insurance industry. This role is perfect for a proactive professional who holds a Property+Casualty Insurance license and thrives on building strong client relationships, ensuring policy accuracy, and contributing to account retention and growth. You will play a key role in supporting clients in either personal or commercial insurance, collaborating with internal teams to provide a seamless service experience.

Review policy coverage, identify areas for enhancement, and coordinate with the Account Manager.Underwrite individual risk situations to meet agency and carrier standards.Secure applications for coverage from Sales Executives, Account Managers, and/or clients.Review policies for accuracy and completeness, ensuring updates are made per workflow procedures.Address cancellation requests and assist in retaining accounts.Treat each service contact as an opportunity for account development, including upgrading coverage and obtaining referrals.Regularly communicate with clients to thank them for their business and document all interactions regarding coverage and exposures.Perform financial duties as directed by management. Requirements: College degree preferred, high school diploma or equivalent required.Prior experience in insurance lines of coverage, fundamental rating, underwriting and procedural skills.Experience and knowledge of Microsoft Office programs.Experience with Vertafore a plus.Proven ability to exceed expectations.Appropriate state insurance licenses and continuing education required.Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.Demonstrated ability to communicate effectively.High level of organizational ability with attention to detail.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary Range is $47,500 - $52,500.

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

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$3,000 Sign-On Bonus!

Full-Time: Hours range from 10:00AM to 8:00PM.

Who Are We:

Friendship Village, a premier Life Plan Community located in St. Louis, is looking for qualified individuals to join our team. Great working conditions, wonderful residents, and caring, dedicated staff are just a few benefits of a senior living career with us. If you love providing exceptional resident care and are interested in serving the needs of a growing community of active-minded senior adults, please consider a job in our thriving community.

Who You Are:

We are seeking a candidate with a strong positive attitude toward customer service to act as a Food Server for our Independent Living facility. The right candidate will always strive to do the best job possible, to be creative and to work towards accomplishing facility goals.

Benefits:

Friendship Village promotes a workplace where YOU are at the center of what we do!

Here's a brief look at what you can look forward to as a team member at Friendship Village:

On-Demand Pay-receive your paycheck when you want it!

Generous Paid Time Off (PTO) packages-spend more time doing what YOU want!

Pet Insurance

Career advancement opportunities- we're on a mission to train and promote within.

403b with 50% match up to 4%

What You Will Do:

Acts as the primary point of contact for resident interactions in the dining room.

Prepares dining tables with special attention to sanitation and order.

Attends to residents as they enter the dining area.

Takes food and beverage orders, ensuring that orders are given to the Kitchen staff timely.

Delivers and serves food and beverage items promptly and confirms that each resident has received the correct menu items.

Cleans and sanitizes production equipment, work surfaces, and kitchen according to cleaning schedules and procedures.

Assists in transporting food and food items to and from Kitchen to dining or resident rooms.

Job Requirements:

High school diploma, G.E.D., or equivalent preferred but not required.

Experience waiting tables in a hotel, restaurant, or club with fine dining is preferred.

Ability to work in close cooperation with residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact, and graciousness.

Ability to read, write, and speak English, perform simple arithmetic, and follow written or oral instructions in English.

Ability to work in a fast-paced environment with an attention to detail.

Able to stand on feet for extended periods of time.

Able to walk long periods of time.

Ability to work in various conditions such as heat, wet, and perhaps cold

Equal Employment Opportunity Employer

All qualified applicants will receive consideration without discrimination because of race, color, religion, sex, age, disability, national origin, or veteran status. Friendship Village fully complies with the Americans with Disabilities Act and will not discriminate against any applicant because of a person's mental or physical disability. If you have a disability and would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call Kaitlyn at .

Click on the video links below to hear from our team!

Faith-Based:

Server Video:

PI95e8586c3c86-2218

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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.

Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.Training: Paid training provided to ensure you have the skills needed for success.Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.Referral for Life Program : Earn a residual bonus every pay period.Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.Career Growth: Opportunities for advancement within the company.Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.

Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.Documentation: Maintain accurate records of all customer interactions and services provided.

Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.Experience: At least 1 year of customer service experience in a single role.Education: High School Diploma or GED.Background Check: Must pass a background screening.Typing Skills: Minimum typing speed of 25 WPM.Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.

Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Read Less

As a Remote Customer Service Representative, you will be the front-line contact for customers, ensuring their needs are met efficiently and effectively. Your role involves providing timely assistance, resolving issues, and ensuring a positive customer experience. You will be working remotely, so strong communication skills and the ability to handle customer inquiries independently are key.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, and social media.Troubleshoot and resolve product or service issues.Provide product knowledge and assist with troubleshooting common problems.Process orders, returns, and exchanges.Maintain detailed records of customer interactions, feedback, and transactions in the CRM.Collaborate with internal teams (e.g., technical support, sales, or billing) to resolve complex issues.Follow up on customer cases to ensure complete satisfaction.Ensure compliance with company policies, procedures, and data security standards.Work independently, managing your time and productivity in a remote environment.

Requirements

Previous customer service experience (preferably in a remote setting).Strong communication skills (written and verbal).Ability to manage multiple tasks simultaneously.Problem-solving skills and the ability to handle stressful situations.Comfortable with technology, including using customer support software, CRMs, and online communication tools.Self-motivated with a strong work ethic and the ability to work without direct supervision.A quiet, distraction-free workspace with reliable internet.

Preferred Skills

Experience with Zendesk, Salesforce, or similar customer service platforms.Bilingual or multilingual skills are a plus.Familiarity with e-commerce platforms or technical products.

Benefits

Flexible working hours.Paid time off and holiday benefits.Opportunity for career advancement.Comprehensive training and ongoing support.Health, dental, and other benefits (depending on the company).

Ideal Candidate Traits

Empathetic and patient, with a passion for helping others.Strong organizational skills and attention to detail.Positive attitude and resilience in handling customer concerns.Ability to work effectively both independently and as part of a remote team.

Preferred qualifications: Legally authorized to work in the United States18 years or older Read Less

NE Taco is searching for a Host/Cashier for our Rusty Taco Fast Casual Concept. This position impacts the immediate experience and also long-term viability of the company by welcoming the guest and growing revenue in the restaurant.

YOU WILL:

Create a sense of community with guests.Introduce new guests to what Rusty Taco is.Inform guests of specials and/or promotions and suggests items.Set-up, maintain, and operate the front counter, lobby, bathrooms and soda stationCheck guest identification to ensure age requirements for consumption of alcoholic beverages. (19+ years old)Take drink and food orders and accurately input into register system.Receive guest complaints and bring to the attention of the manager.Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies.Develop strong working relationships within the team.

WE SEEK:

Customer centric, committed to supporting the customer as well as a positive team member.Strong verbal communication and listening skills.No experience required

Benefits:

Cash tips at the end of each day, including credit card tips (hourly wage + average $2-$3 additional per hour). Employee MealFlexible scheduling Fun co-workers and management

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Compensation Details:

$16.00 per hour

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:
Weekly PayIncentive opportunities (up to a maximum of $350 per month) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation21 days of vacation immediately available (prorated in the first year)Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents.Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review.We know the work environment matters. That's why Ace Care Center holds events like Employee Appreciation Week, Customer Service week, birthday/holiday celebrations, and much more!Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.Adoption cost reimbursementEmployee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.

Benefits are provided in compliance with applicable plans and policies.

Job Description:

The Job

As a Customer Care Agent, you will be responsible for answering calls, e-mails and other interactions based on specific training received from consumers, vendors, retailers and Ace corporate staff. Your goal is to identify the contact's issue/question, research the potential solution/answer, determine the best solution/answer, and work with the contact to resolve their issue or answer their question. Anything not resolved or not answered at this level is escalated to a Customer Care escalation team or a subject matter expert partner.

What you'll do
Receive questions/information requests and identifies the contact's specific needs.Research the contact's issue/question in the knowledge database, interpret guidelines/procedures, and identify the best solution/answer.Either answers the contact's question/information request or work with the contact to resolve their issue. Documents the request and answer/resolution.Escalates the issue to an escalation team or subject matter expert if issue cannot be resolved.Other projects as assigned to support the various business areas.

What you need to succeed
Minimum of two years of customer service experience or a two-year degree in a related field plus one year of customer service experience.Excellent interpersonal, phone, writing, and analytical skills.Demonstrated ability to work with a diverse customer base, troubleshooting, multi-tasking, managing a high call volume, and functioning fairly independently.Resourceful and has the ability to interpret policies and procedures.Takes initiative in researching and resolving customer issues/questions.Comfortability making decisions and exercising good judgments in a changing environment.Demonstrated ability to learn a variety of products, services, applications, Ace departments and operations, and company initiatives supported.Working knowledge of multiple business software packages (MS Office, MS Outlook, etc.). Monday- Friday shifts include 10AM-2PM OR 12PM-4PM

WE WILL BE CONDUCTING A VIRTUAL HIRING EVENT ON DECEMBER 15TH!

PLEASE FOLLOW THE LINK BELOW TO SIGN UP:

interview/e-ebb5 a1fbf

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

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ob Title: Customer Service Representative

Location: Washington NC
Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available)

Responsibilities:

Assist customers with inquiries via phone, email, and live chat.Provide product/service information and resolve issues in a timely, professional manner.Handle returns, exchanges, and warranty claims according to company policies.Process orders, track shipments, and update customer records.Escalate unresolved issues to the appropriate department or supervisor.Maintain knowledge of company products, services, and promotions.

Qualifications:

High school diploma or equivalent (higher education a plus).1-2 years of customer service experience preferred.Strong communication and problem-solving skills.Ability to remain patient and calm under pressure.Proficiency in Microsoft Office and CRM software (training provided).

Perks:

Competitive hourly rate/salary with potential for performance-based bonuses.Health, dental, and vision insurance options.Paid time off (PTO) and holidays.Career development opportunities and training programs.Friendly, supportive team environment.

Required qualifications: Legally authorized to work in the United States20 years or older Read Less

Description:

Direct Support Professional Job Description

Responsible to: The Direct Service staff answers directly to the administrator or designee or their assigned QIDP.

Work Hours: Typically, Monday through Friday. Hours vary depending on participant needs. May involve evening hours and weekend hours. May include services delivered in the community as well as in the participant's home.

Specific Duties:

Goes through Orientation and Training Program.Implements program intervention strategies plans as written.Takes, records, and monitors data.Provide group and individual therapy.Meets regularly to receive training on the program and procedures to be followed, and to review therapy provided.Provides transportation services as neededPrepares equipment and materials needed for implementation of developmental intervention strategies.Completes written documentation as directed.Ensures safety of consumers.Adhere to all company standards, policies and procedures.Other duties as assigned

Special Conditions:

Position requires that employee possess a safe driving record and an Idaho Driver's License. Must be able to lift participants as needed, physically assist in activities of daily living, pull and push a wheelchair, get in and out of the homes of participants. Must be able to make observations of non-verbal behavior and check tasks and activities for completeness. Perform all activities of daily living that are taught.

Qualifications:

Preferred- One year's experience working with persons with developmental disabilities, in a developmental disabilities program. Be 18 years of ageMust possess a High School diploma or GED or demonstrate competency with paperwork responsibilities. Must be CPR and First Aid certifiedBe free from communicable diseasesAssistance with Medications Certification in order to assist with medicationHave met all training requirements as outlined in 16.04.17.204 of rules

Requirements:

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Description:

COME JOIN OUR AWESOME TEAM

Hire on bonus offered-$1,000-$2,000 (Paid out over 6 months of employment) We offer competitive wages- $14-$16 an hour Great benefits offered: Medical and Dental with EARC paying 85% of premium, $15,000 of life insurance paid by EARC, and vision (paid by Employee), we also offer Insure OK program to those that qualify, all of this after 60 days of FULL TIME employment. Retirement offered after 1 year of with Employer match 6 Paid Holidays PTO accrual from day 1 of employment Potential growth opportunity
EARC's MISSION is to provide a better quality of life and encourage greater independence to individuals with developmental disabilities.

Responsibilities:

Trains residents with daily activities to help become more independent as listed in IPPrepare meals per diet plan and clean residents home to provide safe environmentsTransports to day program or work and other activitiesPass medications in accordance with DDMATKnow and follow all emergency home procedures for fire, tornadoes, etc.

Requirements:

Must be at least 21 years oldMust have a valid OK drivers licenseMust have proof of auto insurance Must have reliable transportationMust pass OSBI and criminal background checkMust be able to lift at least 40 lbs.Must be able to push, pull, and bendMust have a high school diploma or GEDMust be able to read and write

Training:

CPR/FA/AED

DDMAT

Must have the ability to do DDS online training

Any resident individual specific training

Training helpful but not required, EARC will pay and provide all training in house

Requirements:

Compensation details: 14-16 Hourly Wage

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We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Client Service Representative. In this role, you will serve as the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our company.

Key Responsibilities:

Answer high volume inbound phone calls to schedule service appointments. Schedule service maintenance, breakdown repairs, and new equipment installations. Manage inbound email and web portal inquiries. Make outbound calls to existing clients to coordinate service appointments. Assist the sales team with tasks such as: Report and track sales performance Educate clients about our products and services Scheduling sales appointments Act as a liaison between customers and internal teams to ensure needs are met and communication is clear across departments.

Qualifications:

Prior experience in customer service, call centers, or a similar role is preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to think critically. Proficiency with computers and CRM software; ability to learn new systems quickly. Ability to remain calm under pressure and handle challenging situations with tact. Flexible availability, including evenings or weekends, as required.

What We Offer:

Competitive hourly pay and performance-based bonuses. Comprehensive benefits package, including health, dental, and vision insurance.

Incredible Workplace Perks:

Performance incentives Employee appreciation events Development programs to enhance your career Significant advancement opportunities Supportive management and team culture Employee discounts

Join Our Team:
If you're passionate about helping people, thrive in fast-paced environments, and are eager to make a difference, we'd love to hear from you!

Pay Range $17 - $24 USD

Howard Air

For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

Privacy Policy

Howard Air

For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

Privacy Policy

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