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    Customer Service Representative - Hinton  

    - Rock Valley
    Part-Time Customer Service Representative (20-25 Hours per Week)The Cu... Read More

    Part-Time Customer Service Representative (20-25 Hours per Week)


    The Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with the bank's core values. Greet and assist customers in a friendly and timely manner via telephone, email and in person. Handle daily transactions such as checking and savings deposits, withdrawals, payments, advances, purchases, balancing, etc., while ensuring a positive interaction with customers.


    Have a working knowledge of bank products and services and cross sell when appropriate. The CSR is responsible for understanding the daily routines of the department and assists the Lead CSR or other management with duties as needed. Maintain a complete understanding of regulatory and compliance policies and procedures. Must be able to work flexible hours and days & responsible for fulfillment of all job accountabilities. In addition, the CSR will assist the customer in financial planning. This may include opening new deposit accounts such checking, savings, CDs, IRAs, safe deposit boxes as well as many other additional products such as debit cards, online banking, mobile banking, e-statements, direct deposit, etc.



    Customer Service: 50%


    •Develop and demonstrate a working knowledge of the Vertex, Synergy and Silverlake system for correct processing of transactions.

    •Perform paying and receiving functions for customers. This will include taking deposits, withdrawals, and transfers from customers. Additionally, the CSR may sell prepaid Access cards, gift cards, bank money orders and help customers with additional related services.

    •Provide a high level of customer service. This includes understanding customer needs as well as understanding the bank products and services offered. Go above and beyond what the customer expects.

    •Support customers with maintenance questions concerning their accounts. This will include address changes, check orders, help with reconciling checkbooks and the like.

    •Support customers with additional services such as online banking, bill pay, mobile banking, e-statements, etc.,

    •Process night deposits including recording items and certifying currency.

    •Follow procedures for allowing access to safe deposit boxes.


    Cash Handling: 25%


    •Must keep cash drawer within assigned drawer limits.

    •Ensure that the assigned cash balances on a daily basis and is kept secure at all times.

    •Assist with vault, day vault and coin vault transactions and balancing.

    •Assist with daily and weekly ATM functions and balancing.


    Business Development: 20%


    •Support the overall location sales effort. Direct sales goals may be established by management for such items as ATM cards, direct deposit, online banking, or referrals for other bank products.

    •Participate as part of various retail product campaigns the bank initiates.

    •Know and understand other products and services the bank offers. In that capacity, this person will refer customers to the appropriate department in the bank for service. This may include deposit products, loans, WMG, private banking and the like.

    •Understand and comply with the related laws and compliance regulations that pertain such as but not limited to BSA, Privacy, Funds Availability Policy, etc.

    •Complete required educational opportunities in a timely manner and attend all necessary meetings and educational opportunities as recommended.

    •Open and Close the location following bank procedures.


    Other: 5%


    • As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.


    Competencies


    Adaptability:

    Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations. Must embrace change and see change as an opportunity. Consider themselves as part of a larger bank team and helps build teamwork.


    Customer Orientation:

    Recognize and respond sensitively to the overall financial needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty. Take ownership of customer issues, placing priority on customer follow-up and striving for error free work.


    Mathematical Skills:

    Possess the ability to perform basic mathematical calculations. Those include the understanding of the relationships of numbers and how to perform basic calculations.


    Professionalism:

    Projects a positive image of the bank to all internal and external customers at all times along with the ability to work well with others. Projects a professional image in dress, manner, communication, and focus. Fiduciary responsibility for safekeeping confidential and sensitive information requires ethics and professionalism beyond reproach.


    Sales Skills:

    The potential to understand and effectively apply selling techniques to open, develop and close a sale; must be able to create interest in a product and actively cross-sell other products and services. Participate in bank sales campaigns and promotions.


    Time and Work Management:

    Ability to effectively manage one's time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks. Willingness to travel to other locations for support or training opportunities.


    Education and Special Requirements:

    •Prefer a high school degree or equivalent along with one to two years of work-related experience.

    •This job requires skills needed in a typical office environment. This includes computer skills and a working knowledge of Word and Excel, must be able to type, use of ten key, communications skills, and utilization of typical office equipment.

    •Must have the ability to lift up to 20 pounds.

    •Internal Education: BAI: All Staff, CSRs



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    Description: This is not a remote position.CLOSING SHIFT: 10:45 am-7:1... Read More
    Description:

    This is not a remote position.


    CLOSING SHIFT: 10:45 am-7:15 pm non-Sat, 10 am-7:15 pm Sat week, Sat 8:45 am-2:15 pm


    POSITION DESCRIPTION

    POSITION TITLE: Digital Service Representative I

    DEPARTMENT: Operations

    CLASSIFICATION: Non-Exempt

    APPROVED BY: CEO

    WAGE GRADE: 6

    WAGE RANGE: $17.30 - $21.63


    REPORTING RELATIONSHIPS

    POSITION REPORTS TO: Assistant Contact Center Manager II/III


    POSITION PURPOSE

    Accurately and efficiently processes a variety of cash and check inquiry transactions remotely for members through video sessions. Proactively suggests appropriate products and services to benefit our members.


    ESSENTIAL FUNCTIONS AND BASIC DUTIES


    Assumes responsibility for the effective and professional completion of Digital Service Representative functions.

    Accurately process transactions of all types such as deposits, withdrawals, loan payments, money orders, credit card and line of credit advances through a digital channel. (video session)Recognize and act upon referral opportunities to achieve personal sales goals via video sessions for the best financial position of the member.Assist members with additional service needs including opening sub accounts, repayment accounts, setting-up auto transfers, and online banking services.Provides basic information to members on accounts, products, services, payments and orders.Provides basic maintenance on accountsSustains teller balancing standards and accuracy during at the end of each day.


    Assumes responsibility for establishing and maintaining effective, professional business relations with members.

    Resolves member requests and questions promptly, courteously, and professionally.Keeps members informed of Credit Union services and policies.Maintains and projects the Credit Union's professional reputation.


    Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

    Assists area personnel as required.Keeps supervisor informed of area activities and significant problems.Completes required reports and records accurately and promptly.Attends meetings as required.


    Assumes responsibility for related duties as required or assigned.

    Assists other departments as necessary.Ensures work areas and equipment are clean and well maintained.Performs procedures for opening and closing of operations, including alarm, and door duties.Performs related clerical and lending functions as required.Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures.Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations.



    PERFORMANCE MEASUREMENTS


    Digital services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved.Accurate and complete information about Credit Union, products and services is provided to customers.Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities.Required reports and records are accurate, complete, and timely.The Credit Union's professional reputation is maintained and conveyed.Good working relationships, DEI and collaborative initiatives exist with credit union personnel.


    Requirements:

    QUALIFICATIONS


    EDUCATION/CERTIFICATION: High school graduate or equivalent.


    REQUIRED KNOWLEDGE: General knowledge of Credit Union policies and procedures

    Understanding of Credit Union philosophy.General knowledge of Credit Union products and services

    EXPERIENCE REQUIRED: Minimum of one year in customer service


    SKILLS/ABILITIES: Excellent communication and public relation skills.

    Professional appearance, dress, and attitude.Ability to operate related computer software, telephone and business equipment.Solid math and abilities.



    PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION


    TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, or quickly.


    AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.


    REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.


    FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.


    AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.


    PHYSICAL STRENGTH: Sitting and standing. Exerts up to 50 lbs. of force occasionally.


    WORKING CONDITIONS


    NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).



    MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION


    REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.

    Able to interpret various instructions.


    MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages.


    LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.

    Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.



    INTENT AND FUNCTION OF JOB DESCRIPTIONS


    Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.


    All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.


    In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.


    Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.




    Compensation details: 17.3-21.63 Hourly Wage



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    Customer Support Representative - Hyannis  

    - Hyannis
    As a Customer Support Representative, the primary role would be to ens... Read More

    As a Customer Support Representative, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:

    Responsibilities:

    Handle customer inquiries and complaints promptly and professionally.Key in orders for operations branches with high call volume Proactively engage with customers to address any issues or concerns they may have.Work with other departments within the company to resolve customer issues and improve customer satisfaction.Offer additional services to add value and optimize efficiency in products and deliveries. Develop and implement strategies to retain customers and increase customer loyalty.Monitor customer feedback and make recommendations for improvements to products and services.Maintain accurate and up-to-date records of customer interactions and transactions.

    Skills:

    Excellent communication and interpersonal skills.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Patience and empathy in dealing with customers.Proficiency in using customer relationship management (CRM) software.Knowledge of the fuel industry and related products and services.

    Overall, your goal as a Customer Support Representative is to build strong relationships with customers and to ensure that they are satisfied with the company's products and services. By doing so, you can help to increase customer loyalty and retention, which is essential for the long-term success of the company.



    Compensation details: 26 Hourly Wage



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    Client Service Specialist  

    - Hibbing
    POSITION SUMMARY: The Client Service Specialist is a customer-focused... Read More

    POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service.


    Key Responsibilities:

    High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns.Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations.Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction.Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies.Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually.Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently.Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives.Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs.Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction.Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care.Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment.Documentation: Maintain accurate records of client interactions, transactions, and account updates.Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives.

    SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES:

    Other duties as may be assigned.

    PERFORMANCE MEASURES:

    Balances efficiently and accuratelyMaintains confidentiality of client account informationFollows established policies and procedures in responding to inquiries and requestsWillingly participates in bank trainingIn compliance with all regulations related to job dutiesEffectiveness of communications and development of good working relationships with co-workers and clients

    WORKING CONDITIONS:

    Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential.


    May, on occasion, have to work longer hours than scheduled.


    Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important.


    The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region.


    Despite ongoing security training, there is always the possibility of a bank robbery.


    GENERAL NOTICE:

    This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.


    Role Qualifications:

    Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred.Strong interpersonal and communication skills, both verbal and written.Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments.Knowledge of banking products, services, and regulatory compliance.Ability to work effectively in a team and independently.Efficiently able to multi-task along with excellent problem-solving skills and attention to detailMaintain utmost confidentiality of Clients information at all times.

    Other Skills and Abilities

    Strong communication skills along with the ability to effectively communicate with othersClient service focusedResourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail




    High school diploma or equivalent1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality

    Compensation details: 18-20 Hourly Wage



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    CLIENT SERVICE SPECIALIST  

    - Poughkeepsie
    Description: Why Join Marshall+Sterling?As a 100% employee-owned compa... Read More
    Description:

    Why Join Marshall+Sterling?


    As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do.


    Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.


    At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.


    This position will be based out of Marshall+Sterling's Latham or Poughkeepsie Offices.


    We are seeking a licensed and client-focused Client Service Specialist with strong communication skills and a passion for delivering top-tier service in the insurance industry. This role is perfect for a proactive professional who holds a Property+Casualty Insurance license and thrives on building strong client relationships, ensuring policy accuracy, and contributing to account retention and growth. You will play a key role in supporting clients in either personal or commercial insurance, collaborating with internal teams to provide a seamless service experience.

    Review policy coverage, identify areas for enhancement, and coordinate with the Account Manager.Underwrite individual risk situations to meet agency and carrier standards.Secure applications for coverage from Sales Executives, Account Managers, and/or clients.Review policies for accuracy and completeness, ensuring updates are made per workflow procedures.Address cancellation requests and assist in retaining accounts.Treat each service contact as an opportunity for account development, including upgrading coverage and obtaining referrals.Regularly communicate with clients to thank them for their business and document all interactions regarding coverage and exposures.Perform financial duties as directed by management. Requirements: College degree preferred, high school diploma or equivalent required.Prior experience in insurance lines of coverage, fundamental rating, underwriting and procedural skills.Experience and knowledge of Microsoft Office programs.Experience with Vertafore a plus.Proven ability to exceed expectations.Appropriate state insurance licenses and continuing education required.Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.Demonstrated ability to communicate effectively.High level of organizational ability with attention to detail.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Salary Range is $47,500 - $52,500.


    The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.



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    Assistant Client Service Specialist  

    - Poughkeepsie
    Description: We're hiring for an Assistant Client Service Specialist t... Read More
    Description:

    We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include:


    This role will be based out of Marshall+Sterling's Latham or Poughkeepsie New York Offices

    Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes.Document all client and carrier communications regarding coverages and exposures in the management system.Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims.Maintain required professional accreditations and participate in continuing education programs when available.Perform other duties and projects as assigned. Requirements: Proficiency with AI tools, task management systems, and Microsoft Office.High School diploma or equivalent requiredBrings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company.Highly organized and detail-oriented.

    Total Rewards Package:


    Compensation: $37,500 - $42,500, based on experience, education, and work location.


    Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!


    Employee Stock Ownership Program


    As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable:

    Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success.Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success.No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.

    For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling


    MS24





    Compensation details: 0 Hourly Wage



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    Direct Support Professional (DSP)  

    - Webster
    Description: $1000 Bonus Every 90 Days Company Overview:Rudolph Commu... Read More
    Description:

    $1000 Bonus Every 90 Days


    Company Overview:

    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.


    Our Values:

    Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.


    Pay Range:

    $17 - $21 per hour, depending on the site.


    Job Description:

    At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.


    Key Responsibilities:

    Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

    Perks and Compensation:

    $1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

    Benefits Overview:

    We offer a comprehensive benefits package, including:

    Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

    Bonus Eligibility:

    Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

    Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

    Compensation details: 17-21 Hourly Wage



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    Direct Support Professional (DSP)  

    - Saint Paul
    Description: $1000 Bonus Every 90 Days Company Overview:Rudolph Commu... Read More
    Description:

    $1000 Bonus Every 90 Days


    Company Overview:

    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.


    Our Values:

    Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.


    Pay Range:

    $17 - $21 per hour, depending on the site.


    Job Description:

    At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.


    Key Responsibilities:

    Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

    Perks and Compensation:

    $1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

    Benefits Overview:

    We offer a comprehensive benefits package, including:

    Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

    Bonus Eligibility:

    Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

    Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

    Compensation details: 17-21 Hourly Wage



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    Server  

    - Waupaca
    We're Hiring! Join the Bethany Team Job Title: Server Compensation: $1... Read More
    We're Hiring! Join the Bethany Team Job Title: Server Compensation: $13.00 to $15.00 per hour, based on experience and shift Shifts available: FT 5:30a 2:00p, PT AM servers 5:30a-2:00p, PT 4pm 7pm The Opportunity The Server/Host is attentive to guest and residents needs and requests regarding food and beverage service and table maintenance. Is aware of the daily nutritional and special needs of each resident according to their comprehensive resident assessment and plan of care. Takes orders and delivers food and beverages in a prompt and courteous fashion, in a very busy, fast-paced environment. Stocks and re-stocks all supplies in the assigned areas. Safely operates, cleans and sanitizes equipment and work spaces. Handles and prepares food and performs general and deep cleaning duties in compliance with department and facility policies and procedures and state and federal laws and regulations. Assists other department personnel with tasks when necessary and performs all other assigned duties. What You Bring to Bethany Able to understand and to follow written and verbal directions. Able to express self adequately, accurately in written and/or oral communication (including documentation in clinical records) with direct care staff, interdisciplinary team members, administration and government officials Excellent attendance and reliability Strong teamwork and customer service skills Ability to support residents with dignity, compassion, and respect Why Work at Bethany? Join a supportive, mission-driven team that values compassion and care. Make a meaningful impact in the lives of seniors in a warm, close-knit community. Enjoy competitive pay and a strong benefits package. Take advantage of training and career growth opportunities. What We Offer Competitive Wages + Full Benefits Package Health, Dental, and Vision Insurance 403B Retirement Plan with Employer Matching Life Insurance & Short-Term Disability Generous Paid Time Off (PTO) On-Site Perks Wellness Center access (with employee discount!) On-site restaurant - employees get 50% off Work-Life Balance Flexible Scheduling No Mandated Overtime Apply Today! Submit your application at For questions, contact: Vicki Brown About Us Located on the shores of beautiful Shadow Lake in Waupaca, Wisconsin, Bethany is a faith-based, non-profit senior living community providing a nurturing Christian environment and continuum of care that responds to individual needs and choices at all life stages. Our care model includes independent living, assisted living, skilled nursing care, and rehabilitation. Bethany has a rich legacy of providing exceptional care for over 130 years. Our core values of Stewardship, Empowerment, Respect, Vision, Integrity, Compassion, and Excellence (S.E.R.V.I.C.E) continually inspire us to reach new heights in senior living. If this is the type of culture and team you would like to be a part of, please apply today! Bethany is an Equal Opportunity Employer

    Compensation details: 13-15 Hourly Wage



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    Senior Client Success Manager  

    - Roseville
    Description: Job Title: Senior Client Success ManagerReports To: Dire... Read More
    Description:

    Job Title: Senior Client Success Manager

    Reports To: Director, Client Success

    FLSA Status: Exempt

    Job Location: As a remote-first organization, employees are expected to primarily work within reasonable driving commute to our office location in Roseville, CA to meet the requirements of team gatherings, one-off meetings, and company-wide events, as well as the legal, tax, and security regulations based on our business operations. Employees are expected to report to the office bi-weekly - 2 days per month. Employees must also have the ability to travel up to 25% of their time.


    The Company

    We are a highly experienced and successful leave and disability claims company. The Larkin Company prides itself on providing a personal touch. With a forward-thinking, modern and creative approach, we take strong pride in the exceptional service that we provide to our clients and their employees. What makes us unique is the combination of our expert knowledge in the fields of leave and interactive process administration, and disability management, coupled with our personal, friendly, supportive, and professional approach to customer service. Providing an excellent customer experience is not only a continuous goal of ours at The Larkin Company, but it is something that we continuously achieve; evidenced in the feedback that we receive from our clients and their employees. Our customer focus does not originate from a feeling that "we must provide good service", but instead a genuine passion to provide great service.


    The Team

    While we are not located in the same physical office, we are a highly collaborative, hardworking team. We have a people-centric focus on our team, as well as a commitment to a fulfilling client experience while balancing interdepartmental needs. We enjoy a refreshing, fun, and supportive work environment; while maintaining a culture which demands high quality, efficiency, and the utmost professionalism. The Client Success team is responsible for business development as well as ongoing client implementations and relationship management, with a focus being on finding the right long-term partners for The Larkin Company. We work to build strong relationships with our clients starting during the implementation process and continuing throughout the partnership. We partner with every team at The Larkin Company to effectively support our clients and their evolving needs.


    The Role (Expectations)

    The ideal candidate is someone who is passionate about delivering outstanding end-to-end customer service and is an effective communicator, negotiator, trusted partner, and strategic advisor. They show organized work habits and is a self-starter. They will be flexible as the organization evolves quickly and has the desire and enthusiasm to drive change in a fast-paced environment. They will be responsible for driving initiatives to grow client trust and confidence as their strategic advisor, which ultimately results in revenue growth and client retention. They will leverage their resourcefulness and champion continuous improvement internally and externally, making them an invaluable asset to the team. They are a proactive individual who will take full ownership of client escalations, ensuring rapid resolution and deep root cause analysis. Beyond just fixing problems, you'll be a passionate client advocate, driving cross-functional initiatives to continuously enhance Larkin's value proposition and guarantee client satisfaction with every outcome. They are hungry to learn and has strong research skills with an exceptional ability to read, interpret, and advise employees/employers on employer policies, federal/state laws and influence best practice guidance related to leave, ADA accommodations, and claims management.

    Requirements:

    With minimal to no direction from management, proactively:

    Drive and Deliver Gold Standard End-to-End Client Experience: Assume ownership of the overall success of your client portfolio, focusing on client retention, cross-selling growth, tool adoption, and ensuring exceptional client satisfaction metricsClient Renewal: Own renewal and growth conversations strategically with clients to maximize revenue, customer value, and satisfactionBe a Trusted Partner and Strategic Advisor: Bolster in-depth knowledge about your clients' organizations - executive stakeholders, cross-functional stakeholders and end users to understand their priorities and goals. Be seen as the expert and a key asset to decision making and informing future strategies.Be a Trusted Advocate: Develop and implement key strategies to build loyal promotersUncover Insights for Product Optimization and Innovation: Actively seek to understand what drives our clients and convey learnings in an understandable wayChampion Continuous Improvement: Proactively drive change with a bold, positive, and adaptable attitude fostering a sense of urgency to deliver gold-standard service to both external and internal stakeholdersContribute to growing and scaling Client Success team and partner with management to emphasize throughout the teamBe a mentor to team membersPartner with other Larkin departments on initiatives that impact multiple business functions

    Qualifications:

    A four-year college degree or a professional certification in a similar or related field preferred, or any equivalent combination of education and related experience is requiredMinimum 3 years of leave of absence administration or a related field in which knowledge and application of federal and state leave laws is necessaryMinimum 5 years in a client-facing role and a proven track record of being a strategic partner and trusted advisorAbility to travel 25% (required)

    Skills:

    Negotiation expertise: Be a seasoned negotiator, bringing in the right stakeholders to successfully closeConsultative nature: Exhibit proficiency as a consultant, with the ability to understand your client's pains, goals, and priorities.Customer Focus: Passionate about delivering exceptional service.Strong Communication: Excellent written and verbal skills with active listening and strong record in conflict resolution.Problem-Solving: Creative and solution-oriented with sound judgment.Time Management: Ability to juggle multiple clients, initiatives, and projects in a fast-paced environmentBusiness Acumen: Strong ability to understand the client's industry and business goals to personalize your strategyOrganization & Prioritization: Manages multiple projects, meets deadlines, and adapts to change.Technical Skills: Proficient in MS Office Suite and information retrieval.

    Key Behaviors:

    Ownership mindset: Take complete ownership of your client portfolio and trajectory.Proactive and "scrappy" mindset: Passionate in proactively tackling challenges and no challenge is too daunting to conquerLearner: Eager to learn with a positive attitude.Teamwork: Collaborates effectively with all teams, across all levels.Professionalism: Maintains confidentiality, demonstrates confidence, and upholds company values.Adaptability: Stays current with industry changes and client needs.

    The Larkin Company is an Equal Opportunity Employer



    Compensation details: .16 Yearly Salary



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    Cage Crew Member (Req #: 1235)  

    - Shaftsbury
    Peckham IndustriesLocation: Shaftsbury, VT Pay Range: $20.00 - $20.00... Read More
    Peckham Industries

    Location: Shaftsbury, VT

    Pay Range: $20.00 - $20.00

    Salary Interval: Full Time

    Description: Application Instructions

    About Us:

    Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.


    Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable.


    At Dailey Precast, LLC, a subsidiary of Peckham Industries, Inc., w e are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video


    Dailey Precast, LLC, specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video


    Benefits:

    • Wages starting at $20 per hour with no experience required. Wages negotiable with experience in precast and construction industry.

    • Dailey provides retention bonuses of $1 an hour at 90 days that will carry with employees throughout their entire career unlike a one-time sign on bonus.

    • Health benefits provided upon first day of work making for an easy transition.

    • Multiple start times available to fit with personal needs of employee.

    • Overtime opportunities available for employees looking for extra hours, subject to workload

    • Matching 401k

    • Generous paid time off


    Position Description

    Job Summary:

    This is a skilled position working in a production environment. As a Cage Crew Member, you are responsible for the tying and assembly of steel rebar cages required within the Precast Units.


    Essential Functions:

    1. Protect family and friends. Adhere to all Company Safety Policies, Procedures, and OSHA regulations to support business objectives, ensure a safe work environment, and maintain a clean, hazard-free work area in compliance with OSHA standards.

    2. Compulsive tinkering. Review daily production to identify areas for quality improvement and assist in preparing and staging materials for the next day's work, notifying the Crew Leader of any missing items to avoid delays.

    3. Loyalty. Follow the Crew Leader's instructions to maintain a steady and efficient workflow throughout the day.

    4. Results matter. Accurately read and interpret blueprints and shop drawings to ensure precise task execution.

    5. Obligated. Maintain, inspect, and care for tools and equipment to ensure proper functioning.

    6. Focused. Carry, position, and tie rebar according to production shop drawings.

    7. Respect and engage. Collaborate with the material handling department to coordinate the delivery of rebar cages to designated production locations within the plant.

    8. Ownership and caring. Utilize a variety of construction tools, including hand tools, tape measures, levels, saws, drills, and mechanical tools, to complete tasks.

    9. Safety always wins. Operate lifting devices, such as overhead cranes and forklifts, to move large workpieces safely.

    10. Determined . Inspect workpieces for defects and measure to ensure compliance with specifications.

    11. Must check in and out with the Crew Leader when leaving the work area.


    Position Requirements

    Requirements, Education and Experience:

    1. High School Diploma or GED is preferred.

    2. Previous experience in a manufacturing or construction environment is preferred.

    3. Must consistently arrive on time for scheduled shifts, fully equipped with the required personal protective equipment (PPE).

    4. Reliable transportation is required.

    5. Required to notify the Crew Leader in advance of any scheduled time off, appointments, or absences.

    6. Ability to meet established deadlines and effectively manage time.

    7. Must accurately clock in and out for the designated job and product assignment.

    8. Strong verbal and written communication skills in English are required.

    9. Must have legal authorization to work in the U.S.


    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


    Travel:

    Position may require up to 5% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business.


    Work Environment/Physical Demands:

    This position is based in a manufacturing plant and construction environment. The role involves physical labor, including the ability to lift and move objects weighing up to 50 pounds or more. The position requires frequent work in proximity to moving mechanical parts and loud equipment. The physical demands include extended periods of sitting or standing, as well as frequent lifting, pulling, bending, kneeling, squatting, climbing, walking, reaching, driving, and performing repetitive motions


    Values:

    At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth and we believe will pave the way for future success.


    Equal Opportunity Employer

    EEO:

    Peckham is an Equal Employment Opportunity Employer. Peckham provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




    Compensation details: 20-20 Hourly Wage



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    Direct Support Professional(DSP)  

    - River Falls
    Description: Overview: We're seeking compassionate and dependable ind... Read More
    Description:

    Overview:

    We're seeking compassionate and dependable individuals to join our team and make a meaningful impact in the lives of the people we support. As a Direct Support Professional, you will assist individuals in living independently, achieving personal goals, and enhancing their overall quality of life.


    Key Responsibilities:

    Provide direct care and support to individuals in their homes.Assist with daily living activities, including bathing, dressing, grooming, and meal preparation.Support individuals in developing and maintaining independent living skills.Provide transportation to appointments, community outings, and activities.Administer medications and monitor health conditions as required.Maintain accurate and timely documentation and records.Complete all required training modules and certifications.Communicate effectively with individuals, families, and team members to ensure consistent, high-quality care.

    Available Positions:

    Full-Time Shifts:

    Monday-Friday 10:00 AM - 6:00 PMOvernight Rotation 7 days on / 7 days offWeekdays: 10:00 PM - 8:00 AMWeekends: 8:00 PM - 8:00 AM

    Part-Time Shifts:

    Saturday & Sunday 8:00 AM - 8:00 PMSaturday & Sunday 10:00 AM - 6:00 PM

    Pay Rate: $17.00 per hour


    Benefits

    At Doma, we value our employees and offer a comprehensive benefits package designed to support your well-being, growth, and financial security.

    All Employees Receive:

    Paid Time Off (PTO) Referral Bonus Program401(k) Retirement PlanOn-Demand Pay (access up to 90% of earned wages before payday)

    Full-Time Employees Also Enjoy:

    Medical, Dental, and Vision Insurance Profit Sharing Requirements: High school diploma or equivalent Must have a valid driver's license, if driving is required for the positionNo more than two minor moving violations in the past 3 yearsNo major violations (DUI, Careless, Reckless, Serious Speed, Driving While License Suspended, etc) in the past 5 yearsAbility to pass a background check Possess skills to communicate effectively with clients, families, staff and other customersStrong communication and interpersonal skillsAbility to maintain confidentiality and respect for individuals' privacy




    Compensation details: 17-17 Hourly Wage



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    Direct Support Professional (DSP)  

    - Shakopee
    Description: $1000 Bonus Every 90 Days Company Overview:Rudolph Commu... Read More
    Description:

    $1000 Bonus Every 90 Days


    Company Overview:

    Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.


    Our Values:

    Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.


    Pay Range:

    $17 - $21 per hour, depending on the site.


    Job Description:

    At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.


    Key Responsibilities:

    Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

    Perks and Compensation:

    $1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

    Benefits Overview:

    We offer a comprehensive benefits package, including:

    Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

    Bonus Eligibility:

    Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

    Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

    Compensation details: 17-21 Hourly Wage



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    Customer Service Representative  

    - Norfolk
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More
    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Customer Service Representative - Virginia Beach, VA
    Salary: $20.65 - $25.81 per hour / $ 41,609.75 - $52,007.15 annually


    Pay is commensurate to experience

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Increase your earning potential! 10% evening differential for applicable shifts20% weekend differential for applicable shiftsWhen you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.

    Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!

    Qualifications & Skills: 12+ months of contact center or customer facing service experience required (preferred) Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction Ability to work and grow in a fast-paced, high-volume call center environment Willingness to learn new skills and ability to adjust to changes quickly Open to feedback to support your performance and development Solid computer and multi-tasking skills Minimum of high school diploma or equivalent Education/Certifications: A bachelor's degree or higher (preferred) Active Personal Lines or P&C license (preferred)

    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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    Customer Service Representative  

    - Virginia Beach
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More
    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Customer Service Representative - Virginia Beach, VA
    Salary: $20.65 - $25.81 per hour / $ 41,609.75 - $52,007.15 annually


    Pay is commensurate to experience

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Increase your earning potential! 10% evening differential for applicable shifts20% weekend differential for applicable shiftsWhen you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.

    Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!

    Qualifications & Skills: 12+ months of contact center or customer facing service experience required (preferred) Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction Ability to work and grow in a fast-paced, high-volume call center environment Willingness to learn new skills and ability to adjust to changes quickly Open to feedback to support your performance and development Solid computer and multi-tasking skills Minimum of high school diploma or equivalent Education/Certifications: A bachelor's degree or higher (preferred) Active Personal Lines or P&C license (preferred)

    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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    Team Member - Customer Service Associate (Restaurant)  

    - Richland Center
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restau... Read More
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the talent and dedication of our employees. We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Join our World-Class Team At Flynn Group of Companies, we believe that success comes from the talent and dedication of our employees. As one of the premier brands within our diversified portfolio, Taco Bell offers a unique opportunity for ambitious individuals like you to thrive and grow. We are the 3rd largest Taco Bell franchisee in the world and we're still growing! Embrace the Taco Bell Spirit We are more than just a fast-food chain; our mission is to Feed People's Lives with Más. Our inclusive and collaborative work environment values every team member's ideas and contributions. As a Team Member, you will have the opportunity to make a significant impact by setting the tone for the customer experience. Your role involves serving delicious food and delivering exceptional service, ensuring our customers' loyalty. You will be the face of our brand, and your dedication will be instrumental in our ongoing success. Your Responsibilities As a valued Team Member, you will have the following responsibilities: - Provide excellent customer service, going above and beyond to create a memorable experience for our customers. - Ensure food quality and safety by following strict guidelines and procedures. - Represent the brand positively, embodying our core values in every interaction. - Maintain a clean and organized work environment, ensuring efficiency and flawless execution. Perks and Benefits We believe in rewarding our team members for their hard work and dedication. As a Taco Bell Team Member, you can expect the following benefits: - Competitive pay, recognizing your commitment and contribution. - Free meals with every shift, ensuring you're fueled and ready to excel. - 401(k) with company match, helping you plan for your future. - Insurance options, including medical, dental, and vision coverage. - Flexible scheduling, allowing you to balance work and personal commitments. - Development opportunities, providing a clear path for growth within our organization. Join our world-class team and be part of something exceptional. Apply today and let's embark on this journey together! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team! Read Less
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    Part Time Customer Service Associate (Restaurant)  

    - Richland Center
    Taco Bell-Richland Center is looking for a full time or part time crew... Read More
    Taco Bell-Richland Center is looking for a full time or part time crew member to join our team in Richland Center, WI. As a Taco Bell-Richland Center crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell-Richland Center -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell-Richland Center. Apply now! Read Less
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    Customer Service Associate (Restaurant)  

    - Richland Center
    Taco Bell-Richland Center is looking for a full time or part time crew... Read More
    Taco Bell-Richland Center is looking for a full time or part time crew member to join our team in Richland Center, WI. As a Taco Bell-Richland Center crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell-Richland Center -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell-Richland Center. Apply now! Read Less
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    Panera Bread - Penn Center is currently looking for a full time or par... Read More
    Panera Bread - Penn Center is currently looking for a full time or part time Shift Manager to join our team in Pittsburgh, PA. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP! Read Less
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    Customer Service Representative  

    - Guadalupe
    We are seeking a friendly, detail-oriented, and customer-focused indiv... Read More

    We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Client Service Representative. In this role, you will serve as the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our company.

    Key Responsibilities:

    Answer high volume inbound phone calls to schedule service appointments. Schedule service maintenance, breakdown repairs, and new equipment installations. Manage inbound email and web portal inquiries. Make outbound calls to existing clients to coordinate service appointments. Assist the sales team with tasks such as: Report and track sales performance Educate clients about our products and services Scheduling sales appointments Act as a liaison between customers and internal teams to ensure needs are met and communication is clear across departments.

    Qualifications:

    Prior experience in customer service, call centers, or a similar role is preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to think critically. Proficiency with computers and CRM software; ability to learn new systems quickly. Ability to remain calm under pressure and handle challenging situations with tact. Flexible availability, including evenings or weekends, as required.

    What We Offer:

    Competitive hourly pay and performance-based bonuses. Comprehensive benefits package, including health, dental, and vision insurance.

    Incredible Workplace Perks:

    Performance incentives Employee appreciation events Development programs to enhance your career Significant advancement opportunities Supportive management and team culture Employee discounts

    Join Our Team:
    If you're passionate about helping people, thrive in fast-paced environments, and are eager to make a difference, we'd love to hear from you!

    Pay Range $17 - $24 USD

    Howard Air

    For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

    We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

    Privacy Policy

    Howard Air

    For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

    We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

    Privacy Policy

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