Description:

This is not a remote position.

CLOSING SHIFT: 10:45 am-7:15 pm non-Sat, 10 am-7:15 pm Sat week, Sat 8:45 am-2:15 pm

POSITION DESCRIPTION

POSITION TITLE: Digital Service Representative I

DEPARTMENT: Operations

CLASSIFICATION: Non-Exempt

APPROVED BY: CEO

WAGE GRADE: 6

WAGE RANGE: $17.30 - $21.63

REPORTING RELATIONSHIPS

POSITION REPORTS TO: Assistant Contact Center Manager II/III

POSITION PURPOSE

Accurately and efficiently processes a variety of cash and check inquiry transactions remotely for members through video sessions. Proactively suggests appropriate products and services to benefit our members.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional completion of Digital Service Representative functions.

Accurately process transactions of all types such as deposits, withdrawals, loan payments, money orders, credit card and line of credit advances through a digital channel. (video session)Recognize and act upon referral opportunities to achieve personal sales goals via video sessions for the best financial position of the member.Assist members with additional service needs including opening sub accounts, repayment accounts, setting-up auto transfers, and online banking services.Provides basic information to members on accounts, products, services, payments and orders.Provides basic maintenance on accountsSustains teller balancing standards and accuracy during at the end of each day.

Assumes responsibility for establishing and maintaining effective, professional business relations with members.

Resolves member requests and questions promptly, courteously, and professionally.Keeps members informed of Credit Union services and policies.Maintains and projects the Credit Union's professional reputation.

Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

Assists area personnel as required.Keeps supervisor informed of area activities and significant problems.Completes required reports and records accurately and promptly.Attends meetings as required.

Assumes responsibility for related duties as required or assigned.

Assists other departments as necessary.Ensures work areas and equipment are clean and well maintained.Performs procedures for opening and closing of operations, including alarm, and door duties.Performs related clerical and lending functions as required.Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures.Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations.

PERFORMANCE MEASUREMENTS

Digital services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved.Accurate and complete information about Credit Union, products and services is provided to customers.Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities.Required reports and records are accurate, complete, and timely.The Credit Union's professional reputation is maintained and conveyed.Good working relationships, DEI and collaborative initiatives exist with credit union personnel.

Requirements:

QUALIFICATIONS

EDUCATION/CERTIFICATION: High school graduate or equivalent.

REQUIRED KNOWLEDGE: General knowledge of Credit Union policies and procedures

Understanding of Credit Union philosophy.General knowledge of Credit Union products and services

EXPERIENCE REQUIRED: Minimum of one year in customer service

SKILLS/ABILITIES: Excellent communication and public relation skills.

Professional appearance, dress, and attitude.Ability to operate related computer software, telephone and business equipment.Solid math and abilities.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, or quickly.

AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.

FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

PHYSICAL STRENGTH: Sitting and standing. Exerts up to 50 lbs. of force occasionally.

WORKING CONDITIONS

NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.

Able to interpret various instructions.

MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages.

LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.

Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Compensation details: 17.3-21.63 Hourly Wage

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POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service.

Key Responsibilities:

High-Touch Client Service: Provide exceptional and personalized service to every client, ensuring their banking needs are met with care and attention. Anticipate and proactively address client needs by offering tailored solutions and recommendations. Be readily available to clients, whether in person, over the phone, or via email, to promptly assist with inquiries or concerns.Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations.Client Focus: Demonstrate a genuine passion for providing exceptional customer service and a commitment to ensuring client satisfaction in every interaction.Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies.Product Knowledge: Maintain a deep understanding of the bank's products and services to educate customers and recommend appropriate solutions for each Client's needs individually.Transaction Processing: Handle client transactions, including deposits, withdrawals, and fund transfers, accurately and efficiently.Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives.Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs.Compliance: Ensure strict adherence to all banking regulations, policies, and procedures in every client interaction.Client Relationship Management: Build and maintain strong client relationships, addressing inquiries and concerns with professionalism and care.Adaptability and Flexibility: Adapt to changing priorities and work effectively in a fast-paced retail environment.Documentation: Maintain accurate records of client interactions, transactions, and account updates.Quality Assurance: Uphold a high standard of service quality, contributing to the overall success of the bank's client service initiatives.

SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES:

Other duties as may be assigned.

PERFORMANCE MEASURES:

Balances efficiently and accuratelyMaintains confidentiality of client account informationFollows established policies and procedures in responding to inquiries and requestsWillingly participates in bank trainingIn compliance with all regulations related to job dutiesEffectiveness of communications and development of good working relationships with co-workers and clients

WORKING CONDITIONS:

Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential.

May, on occasion, have to work longer hours than scheduled.

Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important.

The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region.

Despite ongoing security training, there is always the possibility of a bank robbery.

GENERAL NOTICE:

This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.

Role Qualifications:

Education or certifications related to customer service or retail management is a plus. Previous experience in a customer service or retail banking role is preferred.Strong interpersonal and communication skills, both verbal and written.Proficiency in using retail software systems, point-of-sale (POS) terminals, and other relevant technology platforms commonly used in retail environments.Knowledge of banking products, services, and regulatory compliance.Ability to work effectively in a team and independently.Efficiently able to multi-task along with excellent problem-solving skills and attention to detailMaintain utmost confidentiality of Clients information at all times.

Other Skills and Abilities

Strong communication skills along with the ability to effectively communicate with othersClient service focusedResourceful, well organized and ability to multitask in a face paced environment. Effective decision-making skills Strong attention to detail

High school diploma or equivalent1-2 years working in a customer-facing capacity, specifically in banking (preferred), retail, or hospitality

Compensation details: 18-20 Hourly Wage

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Part-Time Customer Service Representative (20-25 Hours per Week)

The Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with the bank's core values. Greet and assist customers in a friendly and timely manner via telephone, email and in person. Handle daily transactions such as checking and savings deposits, withdrawals, payments, advances, purchases, balancing, etc., while ensuring a positive interaction with customers.

Have a working knowledge of bank products and services and cross sell when appropriate. The CSR is responsible for understanding the daily routines of the department and assists the Lead CSR or other management with duties as needed. Maintain a complete understanding of regulatory and compliance policies and procedures. Must be able to work flexible hours and days & responsible for fulfillment of all job accountabilities. In addition, the CSR will assist the customer in financial planning. This may include opening new deposit accounts such checking, savings, CDs, IRAs, safe deposit boxes as well as many other additional products such as debit cards, online banking, mobile banking, e-statements, direct deposit, etc.

Customer Service: 50%

•Develop and demonstrate a working knowledge of the Vertex, Synergy and Silverlake system for correct processing of transactions.

•Perform paying and receiving functions for customers. This will include taking deposits, withdrawals, and transfers from customers. Additionally, the CSR may sell prepaid Access cards, gift cards, bank money orders and help customers with additional related services.

•Provide a high level of customer service. This includes understanding customer needs as well as understanding the bank products and services offered. Go above and beyond what the customer expects.

•Support customers with maintenance questions concerning their accounts. This will include address changes, check orders, help with reconciling checkbooks and the like.

•Support customers with additional services such as online banking, bill pay, mobile banking, e-statements, etc.,

•Process night deposits including recording items and certifying currency.

•Follow procedures for allowing access to safe deposit boxes.

Cash Handling: 25%

•Must keep cash drawer within assigned drawer limits.

•Ensure that the assigned cash balances on a daily basis and is kept secure at all times.

•Assist with vault, day vault and coin vault transactions and balancing.

•Assist with daily and weekly ATM functions and balancing.

Business Development: 20%

•Support the overall location sales effort. Direct sales goals may be established by management for such items as ATM cards, direct deposit, online banking, or referrals for other bank products.

•Participate as part of various retail product campaigns the bank initiates.

•Know and understand other products and services the bank offers. In that capacity, this person will refer customers to the appropriate department in the bank for service. This may include deposit products, loans, WMG, private banking and the like.

•Understand and comply with the related laws and compliance regulations that pertain such as but not limited to BSA, Privacy, Funds Availability Policy, etc.

•Complete required educational opportunities in a timely manner and attend all necessary meetings and educational opportunities as recommended.

•Open and Close the location following bank procedures.

Other: 5%

• As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.

Competencies

Adaptability:

Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations. Must embrace change and see change as an opportunity. Consider themselves as part of a larger bank team and helps build teamwork.

Customer Orientation:

Recognize and respond sensitively to the overall financial needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty. Take ownership of customer issues, placing priority on customer follow-up and striving for error free work.

Mathematical Skills:

Possess the ability to perform basic mathematical calculations. Those include the understanding of the relationships of numbers and how to perform basic calculations.

Professionalism:

Projects a positive image of the bank to all internal and external customers at all times along with the ability to work well with others. Projects a professional image in dress, manner, communication, and focus. Fiduciary responsibility for safekeeping confidential and sensitive information requires ethics and professionalism beyond reproach.

Sales Skills:

The potential to understand and effectively apply selling techniques to open, develop and close a sale; must be able to create interest in a product and actively cross-sell other products and services. Participate in bank sales campaigns and promotions.

Time and Work Management:

Ability to effectively manage one's time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks. Willingness to travel to other locations for support or training opportunities.

Education and Special Requirements:

•Prefer a high school degree or equivalent along with one to two years of work-related experience.

•This job requires skills needed in a typical office environment. This includes computer skills and a working knowledge of Word and Excel, must be able to type, use of ten key, communications skills, and utilization of typical office equipment.

•Must have the ability to lift up to 20 pounds.

•Internal Education: BAI: All Staff, CSRs

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Starting hiring pay at: $ 15.00

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

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Starting hiring pay at: $ 15

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

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Starting hiring pay at: $ 17

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Starting hiring pay at: $ 17

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Description:

$1000 Bonus Every 90 Days

Company Overview:

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.

Our Values:

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.

Pay Range:

$17 - $21 per hour, depending on the site.

Job Description:

At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.

Key Responsibilities:

Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

Perks and Compensation:

$1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

Benefits Overview:

We offer a comprehensive benefits package, including:

Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

Bonus Eligibility:

Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

Compensation details: 17-21 Hourly Wage

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We're Hiring! Join the Bethany Team Job Title: Server Compensation: $13.00 to $15.00 per hour, based on experience and shift Shifts available: FT 5:30a 2:00p, PT AM servers 5:30a-2:00p, PT 4pm 7pm The Opportunity The Server/Host is attentive to guest and residents needs and requests regarding food and beverage service and table maintenance. Is aware of the daily nutritional and special needs of each resident according to their comprehensive resident assessment and plan of care. Takes orders and delivers food and beverages in a prompt and courteous fashion, in a very busy, fast-paced environment. Stocks and re-stocks all supplies in the assigned areas. Safely operates, cleans and sanitizes equipment and work spaces. Handles and prepares food and performs general and deep cleaning duties in compliance with department and facility policies and procedures and state and federal laws and regulations. Assists other department personnel with tasks when necessary and performs all other assigned duties. What You Bring to Bethany Able to understand and to follow written and verbal directions. Able to express self adequately, accurately in written and/or oral communication (including documentation in clinical records) with direct care staff, interdisciplinary team members, administration and government officials Excellent attendance and reliability Strong teamwork and customer service skills Ability to support residents with dignity, compassion, and respect Why Work at Bethany? Join a supportive, mission-driven team that values compassion and care. Make a meaningful impact in the lives of seniors in a warm, close-knit community. Enjoy competitive pay and a strong benefits package. Take advantage of training and career growth opportunities. What We Offer Competitive Wages + Full Benefits Package Health, Dental, and Vision Insurance 403B Retirement Plan with Employer Matching Life Insurance & Short-Term Disability Generous Paid Time Off (PTO) On-Site Perks Wellness Center access (with employee discount!) On-site restaurant - employees get 50% off Work-Life Balance Flexible Scheduling No Mandated Overtime Apply Today! Submit your application at For questions, contact: Vicki Brown About Us Located on the shores of beautiful Shadow Lake in Waupaca, Wisconsin, Bethany is a faith-based, non-profit senior living community providing a nurturing Christian environment and continuum of care that responds to individual needs and choices at all life stages. Our care model includes independent living, assisted living, skilled nursing care, and rehabilitation. Bethany has a rich legacy of providing exceptional care for over 130 years. Our core values of Stewardship, Empowerment, Respect, Vision, Integrity, Compassion, and Excellence (S.E.R.V.I.C.E) continually inspire us to reach new heights in senior living. If this is the type of culture and team you would like to be a part of, please apply today! Bethany is an Equal Opportunity Employer

Compensation details: 13-15 Hourly Wage

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Description:

Why Join Marshall+Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do.

Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

This position will be based out of Marshall+Sterling's Latham or Poughkeepsie Offices.

We are seeking a licensed and client-focused Client Service Specialist with strong communication skills and a passion for delivering top-tier service in the insurance industry. This role is perfect for a proactive professional who holds a Property+Casualty Insurance license and thrives on building strong client relationships, ensuring policy accuracy, and contributing to account retention and growth. You will play a key role in supporting clients in either personal or commercial insurance, collaborating with internal teams to provide a seamless service experience.

Review policy coverage, identify areas for enhancement, and coordinate with the Account Manager.Underwrite individual risk situations to meet agency and carrier standards.Secure applications for coverage from Sales Executives, Account Managers, and/or clients.Review policies for accuracy and completeness, ensuring updates are made per workflow procedures.Address cancellation requests and assist in retaining accounts.Treat each service contact as an opportunity for account development, including upgrading coverage and obtaining referrals.Regularly communicate with clients to thank them for their business and document all interactions regarding coverage and exposures.Perform financial duties as directed by management. Requirements: College degree preferred, high school diploma or equivalent required.Prior experience in insurance lines of coverage, fundamental rating, underwriting and procedural skills.Experience and knowledge of Microsoft Office programs.Experience with Vertafore a plus.Proven ability to exceed expectations.Appropriate state insurance licenses and continuing education required.Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.Demonstrated ability to communicate effectively.High level of organizational ability with attention to detail.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary Range is $47,500 - $52,500.

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

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Starting hiring pay at: $ 12

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

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Starting hiring pay at: $ 17.00

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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As a Customer Support Representative, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:

Responsibilities:

Handle customer inquiries and complaints promptly and professionally.Key in orders for operations branches with high call volume Proactively engage with customers to address any issues or concerns they may have.Work with other departments within the company to resolve customer issues and improve customer satisfaction.Offer additional services to add value and optimize efficiency in products and deliveries. Develop and implement strategies to retain customers and increase customer loyalty.Monitor customer feedback and make recommendations for improvements to products and services.Maintain accurate and up-to-date records of customer interactions and transactions.

Skills:

Excellent communication and interpersonal skills.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Patience and empathy in dealing with customers.Proficiency in using customer relationship management (CRM) software.Knowledge of the fuel industry and related products and services.

Overall, your goal as a Customer Support Representative is to build strong relationships with customers and to ensure that they are satisfied with the company's products and services. By doing so, you can help to increase customer loyalty and retention, which is essential for the long-term success of the company.

Compensation details: 26 Hourly Wage

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Description:

$1000 Bonus Every 90 Days

Company Overview:

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.

Our Values:

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.

Pay Range:

$17 - $21 per hour, depending on the site.

Job Description:

At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.

Key Responsibilities:

Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

Perks and Compensation:

$1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

Benefits Overview:

We offer a comprehensive benefits package, including:

Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

Bonus Eligibility:

Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

Compensation details: 17-21 Hourly Wage

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Panera Bread - No Huntingdon is looking for enthusiastic individuals to join our team in North Huntingdon, PA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - No Huntingdon is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today! Read Less

Panera Bread - No Huntingdon is looking for a full time or part time crew member to join our team in North Huntingdon, PA. As a Panera Bread - No Huntingdon crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Panera Bread - No Huntingdon -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Panera Bread - No Huntingdon. Apply now! Read Less

Panera Bread - No Huntingdon is looking for a full time or part time crew member to join our team in North Huntingdon, PA. As a Panera Bread - No Huntingdon crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Panera Bread - No Huntingdon -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Panera Bread - No Huntingdon. Apply now! Read Less

Panera Bread - No Huntingdon is currently looking for a full time or part time Shift Manager to join our team in North Huntingdon, PA. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP! Read Less

Must Live in United States Clean Background Access to A computer

Guranteed Hired

Please send all resumes to my email at

no travel necessary fully remote

Required qualifications: Legally authorized to work in the United States Preferred qualifications: 18 years or olderBackground checkAble to work from home Read Less

Customer Account Representative

Special Bonus Up to $500 for New Coworkers starting before November 30th 2025

Who We Are

At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they're furnishing a new home or upgrading their space, we're here to make our customers experience seamless, stress-free, and tailored to their lifestyle. Our coworkers embody our family values and play an individual role in making our customers' dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that's redefining how people shop and pay for the home upgrades they've always wanted.

The Role

The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values.

Ideally, a candidate for a Customer Account Representative is friendly with excellent communication skills, dynamic with an outgoing personality and a desire to learn, customer service oriented, and seeking a career not just a job.

Expected Hours of Work

This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours with SUNDAY'S OFF along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

Compensation

The Customer Account Representative position is paid hourly in accordance with Home Choice!'s usual payroll procedures. In addition to an hourly rate, the Customer Account Representative position is paid out WEEKLY along with all companywide roles.

$14.45 per hour - $17.00 per hour (Paid out weekly)

Key Responsibilities

Customer Service

Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone

Deliveries and Pickups

Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.

Merchandising

Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized

Job Requirements

Must be at least 18 years of ageHigh school diploma or GEDExcellent communication and interpersonal skillsValid state driver's license and good driving record You WILL be driving the company vehiclesAbility to lift and move product such as furniture, electronics, and appliancesAbility to work a flexible schedule, including evenings, weekends, and holidaysConsistent in-person attendance

Why Work For "Home Choice!"?

Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose PlanAward Winning CultureCareer Growth Opportunities!Weekly Pay!

Physical Demands

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.

Home Choice! is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed service member status, or any other consideration protected by federal, state or local law.

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Home Choice! is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

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