• K

    Manager, Client Service  

    - Chicago
    We go beyond the obvious, using intelligence, passion and creativity t... Read More
    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply

    Job Details

    Location

    Chicago, N. Green StreetUnited States of America

    Kantar Rewards Statement

    At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

    We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

    We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

    Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

    Read Less
  • r

    Customer Service  

    - Washington
    ob Title: Customer Service RepresentativeLocation: Washington NCHours:... Read More

    ob Title: Customer Service Representative

    Location: Washington NC
    Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available)

    Responsibilities:

    Assist customers with inquiries via phone, email, and live chat.Provide product/service information and resolve issues in a timely, professional manner.Handle returns, exchanges, and warranty claims according to company policies.Process orders, track shipments, and update customer records.Escalate unresolved issues to the appropriate department or supervisor.Maintain knowledge of company products, services, and promotions.

    Qualifications:

    High school diploma or equivalent (higher education a plus).1-2 years of customer service experience preferred.Strong communication and problem-solving skills.Ability to remain patient and calm under pressure.Proficiency in Microsoft Office and CRM software (training provided).

    Perks:

    Competitive hourly rate/salary with potential for performance-based bonuses.Health, dental, and vision insurance options.Paid time off (PTO) and holidays.Career development opportunities and training programs.Friendly, supportive team environment.

    Required qualifications: Legally authorized to work in the United States20 years or older Read Less
  • R

    Customer Service Associate  

    - Cumming
    Starting hiring pay at: $ 15.00 As an important part of our team, Cus... Read More
    Starting hiring pay at: $ 15.00

    As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

    We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

    Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

    Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job Benefits available for hourly Crew:Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance Perks & Rewards for hourly Crew:Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program Must satisfy hours requirement per year

    Locations may vary

    ESSENTIAL FUNCTIONS OF THE POSITION:

    The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask ADDITIONAL REQUIREMENTS:Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies Raising Cane's appreciates & values individuality. EOE

    Read Less
  • G

    Virtual Customer Service Representative  

    - Newark
    We are seeking a Virtual Customer Service Representative to join our t... Read More
    We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Read Less
  • J

    Customer Service Representative  

    - Bridgewater
    Job Title: Customer Service Representative Location: Bridgewater, New... Read More
    Job Title: Customer Service Representative Location: Bridgewater, New Jersey Type: Contract To Hire Pay Rate: $27/hr Education: BA/BS degree Requirements: Requirement of 1-2 years in a Customer Service or Sales & Marketing environment; pharmaceutical experience required May accept additional related work experience in lieu of BA/BS degree Proficient in MS Office Suite Familiar with a variety of sales and marketing concepts, practices and procedures Must be capable of problem solving, prioritizing with little direct supervision and adapting in a fast-paced environment Responsibilities: Responsible for day-to-day Customer Service activities, including ensuring all customer needs, questions and requirements are being met in a complete, accurate and timely manner, and supporting the outside sales team to help ensure departmental success. Responsible for the complete order entry process: Entry of customer purchase orders and reviews for accuracy of pricing/delivery dates/item/customer location Review of EDI's to ensure accuracy Review and address all order discrepancy prior to release Release and transmit orders to warehouse for processing Issuance of return material authorizations Collaborate with 3PL to ensure on time delivery of customers' orders Assist customers with inquiries and provide relevant information pertaining to product availability, shipping dates, tracking information and verifying orders Resolve all issues related to purchase orders; track and expedite orders as required Assist in coordinating activities associated with a new product award (discounts, committed delivery dates, etc.) Communicate backorders statuses and reports as required to customers, or in response to specific inquiries from a customer or a sales representative Manage and maintain all departmental files and records, including customer account set up information for all direct accounts Knowledge of key customer accounts' operations and their required portals Maintain and load customer pricing in accordance with departmental procedures Direct customer complaints and reported adverse events in accordance with departmental procedures Support the outside sales teams by fulfilling requested actions Function as a liaison between internal departments and external customers, centralizing all contact and information flow Back-up other positions within the department and assist in special projects as assigned System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Read Less
  • J

    Technical Support Specialist  

    - Rocky Hill
    Job Title: Technical Support Specialist - Adhesives Location: Rocky Hi... Read More
    Job Title: Technical Support Specialist - Adhesives Location: Rocky Hill (Hybrid; at least one day onsite per week) Hours/Schedule: Monday-Friday, 8 am to 5 pm Pay Range: $25.00 - $32.00/hr Type: Contract, Potential for extension or conversion to permanent Overview This role provides technical support to customers, distribution partners, and sales representatives regarding adhesive products and solutions. The specialist delivers timely assistance via phone, email, and web chat, helping users troubleshoot mechanical situations and select appropriate products. The position is primarily remote but requires regular onsite presence for training and weekly hybrid work. Responsibilities Deliver technical support for adhesive products through phone, email, and web chat channels. Evaluate customer issues by visualizing mechanical scenarios and recommending suitable product solutions. Identify and document potential sales leads discovered during support interactions. Participate in onsite technical training sessions as required. Provide consistent support to internal and external stakeholders through the technical helpline. Qualifications Bachelor's degree in a technical field or a college degree in the trades. Technical or mechanical aptitude; hands-on experience preferred. Proficiency with Microsoft Office and web-based programs. Reliable home internet connection. French language skills considered an asset. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: Read Less
  • S

    Field Service Representative  

    - East Syracuse
    Job Description: Saab, Inc. is seeking experienced Field Service Engin... Read More
    Job Description:

    Saab, Inc. is seeking experienced Field Service Engineers with a strong technical background in operating, maintaining, troubleshooting, and repairing Air and Missile Defense systems, Command and Control (C2) systems, or other advanced weapons systems. This hands-on role requires extensive short notice travel, with some assignments exceeding 60 days at a time . Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team.

    The ideal candidate has strong technical problem-solving skills, a desire to support others, and is comfortable delivering customer training in both formal and on-the-job settings. This position provides the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.

    Responsibilities include:

    Diagnose, troubleshoot, repair, and debug complex systems using manuals, schematics, and reach back support to address electro-mechanical issues.

    Troubleshoot and resolve complex system issues independently or in collaboration with others.

    Serve as the primary interface with customers while on site.

    Support customer installations and training activities.

    Deliver training to customers on the operation and maintenance of Saab products.

    Maintain communication with the project management team.

    Compensation Range: $70,200 - $87,800

    The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

    Skills and Experience:

    Required Qualifications:

    High School Diploma is required. A BA/BS degree in an engineering discipline is preferred.

    2+ years of experience in a related field, OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer.

    Must have an active U.S. DoD SECRET Clearance or have previously held one.

    Ability to lift, remove, and replace components weighing up to 50 pounds.

    Desired Qualifications:

    Experience operating, integrating, maintaining, troubleshooting, and repairing complex weapons systems or command and control components.

    Ability to perform preventive and corrective maintenance in accordance with established procedures.

    Ability to identify, develop, and execute troubleshooting or maintenance actions that extend beyond standard written procedures.

    Strong problem-solving and analytical skills used to diagnose and repair radar components, hardware, and operating systems.

    Proficiency with diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes.

    Ability to recognize performance degradation and provide recommendations to restore or improve system effectiveness.

    Citizenship Requirements:

    Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

    Drug-Free Workplaces:

    Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

    Benefits:

    Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.

    Highlights include:

    Medical, vision, and dental insurance for employees and dependents

    Generous paid time off, including 8 designated holidays

    401(k) with employer contributions

    Tuition assistance and student loan assistance

    Wellness and employee assistance resources

    Employee stock purchase opportunities

    Short-term and long-term disability coverage

    About Us:

    Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

    Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

    Read Less
  • P

    Customer Service Representative  

    - Hardin
    Customer Service RepresentativeGather round the good stuff with a care... Read More

    Customer Service Representative

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth.


    At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.


    You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.


    Flexible day, evening and weekend hours are available

    Fun, positive environment

    College Tuition Reimbursement

    Full time and part time positions available


    Requirements

    The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:


    You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key you should be comfortable talking to strangers.

    You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork.

    Youre at least 16 years old - 18 if you want to be a driver.


    Weve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!


    We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.



    Required Preferred Job Industries Food & Restaurant Read Less
  • P

    Customer Service Representative  

    - Gillette
    Customer Service RepresentativeGather round the good stuff with a care... Read More

    Customer Service Representative

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth.


    At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives.


    You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.


    Flexible day, evening and weekend hours are available

    Fun, positive environment

    College Tuition Reimbursement

    Full time and part time positions available


    Requirements

    The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:


    You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key you should be comfortable talking to strangers.

    You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork.

    Youre at least 16 years old - 18 if you want to be a driver.


    Weve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!


    We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.



    Required Preferred Job Industries Food & Restaurant Read Less
  • H

    Customer Service Representative  

    - Guadalupe
    We are seeking a friendly, detail-oriented, and customer-focused indiv... Read More

    We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Client Service Representative. In this role, you will serve as the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our company.

    Key Responsibilities:

    Answer high volume inbound phone calls to schedule service appointments. Schedule service maintenance, breakdown repairs, and new equipment installations. Manage inbound email and web portal inquiries. Make outbound calls to existing clients to coordinate service appointments. Assist the sales team with tasks such as: Report and track sales performance Educate clients about our products and services Scheduling sales appointments Act as a liaison between customers and internal teams to ensure needs are met and communication is clear across departments.

    Qualifications:

    Prior experience in customer service, call centers, or a similar role is preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to think critically. Proficiency with computers and CRM software; ability to learn new systems quickly. Ability to remain calm under pressure and handle challenging situations with tact. Flexible availability, including evenings or weekends, as required.

    What We Offer:

    Competitive hourly pay and performance-based bonuses. Comprehensive benefits package, including health, dental, and vision insurance.

    Incredible Workplace Perks:

    Performance incentives Employee appreciation events Development programs to enhance your career Significant advancement opportunities Supportive management and team culture Employee discounts

    Join Our Team:
    If you're passionate about helping people, thrive in fast-paced environments, and are eager to make a difference, we'd love to hear from you!

    Pay Range $17 - $24 USD

    Howard Air

    For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

    We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

    Privacy Policy

    Howard Air

    For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

    We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

    Privacy Policy

    Read Less
  • H

    Inside Sales & Service Representative  

    - Arlington
    Hajoca Corporation is one of the country's largest privately-held whol... Read More
    Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace. Moore Supply Company is one of those trade names and is looking for an Inside Sales & Service Representative at their Arlington, TX location. Pay for Inside Sales & Service Representative is between $80,000 and $150,000 per year at this location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Sales & Service Representative. About the Role: You will: • Meet or exceed the sales targets established by your Manager. • Work with the Profit Center Manager to establish revenue and margin targets. • Accurately process Sales Orders and Bids generated through telephone sales transactions. • Assist customers who pick up their order at our Profit Center. • Find innovative ways to grow sales with existing customers and become their trusted advisor. • Generate sales leads that develop into new customers. • Identify opportunities for value-added services and articulate our solutions. • Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. • Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk. • Successfully complete required safety and compliance training programs as assigned. • Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: • 1 year of experience in customer service or inside sales; contractor sales preferred. • Knowledge of products sold in the Profit Center preferred. Our ideal candidate will also: • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. • Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills. • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell. • Build influential relationships and trust with customers and vendors through open and interactive communication. • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. • Be able to build positive working relationships and inspire teamwork with co-workers. • Be able to learn and operate the computer related systems used to process orders. • Be able to learn to operate warehouse material-handling equipment. • Read, write, speak, and understand English. • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week): • Medical, dental, vision, and prescription coverage • Accident and Hospital Indemnity coverage • Life insurance and Long Term Disability • Pre-tax accounts for healthcare and dependent care • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) • Paid pregnancy and parental leave • Paid day of community service Full-time and part-time benefits: • 401(k) • Retirement cash account with company contributions • Targeted training programs focused on your personal and professional growth • Company wellness program • Employee discounts • College tuition benefits Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. Read Less
  • F

    Customer Support Representative - Albuquerque  

    - Albuquerque
    Job Description: Do you genuinely enjoy making a difference in the liv... Read More
    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Category: Customer ServiceFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Customer service jobs at Fidelity Connect with customers, listen, and act with empathy as you work to understand their long-term goals. Welcome to Mesa del Sol Company overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Read Less
  • F

    Customer Support Representative - Covington  

    - Covington
    Job Description: Do you genuinely enjoy making a difference in the liv... Read More
    Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Covington site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 8:30am - 5:00pm EST and post training must be able to work an 8hr shift between the hours of 8:30am - 8:30pm EST Category: Customer ServiceFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Customer service jobs at Fidelity Connect with customers, listen, and act with empathy as you work to understand their long-term goals. Company overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Read Less
  • F

    Customer Support Representative - Omaha  

    - Omaha
    Job Description: Do you genuinely enjoy making a difference in the liv... Read More
    Job Description: Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods Category: Customer ServiceFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Customer service jobs at Fidelity Connect with customers, listen, and act with empathy as you work to understand their long-term goals. Company overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Read Less
  • C

    Dog Boarding Supervisor, Customer Service and Care  

    - Water Valley
    IMPORTANT NOTE: For both Kennel Tech and Supervisor position must have... Read More
    IMPORTANT NOTE: For both Kennel Tech and Supervisor position must have experience working with animals. Country Club for Dogs is looking for someone who loves all animals and people. Must be VERY dependable and highly energetic, with a positive attitude. Individuals that know what it means to be punctual, that can smile even when they feel down. Someone that can love the nippy little newcomer. We need someone who doesn't mind working out in the heat or cold. Who will show up for work no matter the weather. Vet techs or other animal experience preferred but not necessary. Your duties will be to exercise, feed, bathe and take exceptional care of our guests while providing cheerful customer service and performing detailed cleaning tasks. This is a fast paced, physically demanding (but very rewarding) work, that requires a highly responsible and dedicated person. Must have reliable transportation and exceptional attendance. Must also be willing to work weekends and holidays. We have 2 full time, 1 part time and 1 weekend position open. Please send resumes to and/or call (leave a message if needed). Read Less
  • C
    IMPORTANT NOTE: For both Kennel Tech and Supervisor position must have... Read More
    IMPORTANT NOTE: For both Kennel Tech and Supervisor position must have experience working with animals. Country Club for Dogs is looking for someone who loves all animals and people. Must be VERY dependable and highly energetic, with a positive attitude. Individuals that know what it means to be punctual, that can smile even when they feel down. Someone that can love the nippy little newcomer. We need someone who doesn't mind working out in the heat or cold. Who will show up for work no matter the weather. Vet techs or other animal experience preferred but not necessary. Your duties will be to exercise, feed, bathe and take exceptional care of our guests while providing cheerful customer service and performing detailed cleaning tasks. This is a fast paced, physically demanding (but very rewarding) work, that requires a highly responsible and dedicated person. Must have reliable transportation and exceptional attendance. Must also be willing to work weekends and holidays. We have 2 full time, 1 part time and 1 weekend position open. Please send resumes to and/or call (leave a message if needed). Read Less
  • C

    Dog Boarding Supervisor, Customer Service and Care  

    - San Angelo
    IMPORTANT NOTE: For both Kennel Tech and Supervisor position must have... Read More
    IMPORTANT NOTE: For both Kennel Tech and Supervisor position must have experience working with animals. Country Club for Dogs is looking for someone who loves all animals and people. Must be VERY dependable and highly energetic, with a positive attitude. Individuals that know what it means to be punctual, that can smile even when they feel down. Someone that can love the nippy little newcomer. We need someone who doesn't mind working out in the heat or cold. Who will show up for work no matter the weather. Vet techs or other animal experience preferred but not necessary. Your duties will be to exercise, feed, bathe and take exceptional care of our guests while providing cheerful customer service and performing detailed cleaning tasks. This is a fast paced, physically demanding (but very rewarding) work, that requires a highly responsible and dedicated person. Must have reliable transportation and exceptional attendance. Must also be willing to work weekends and holidays. We have 2 full time, 1 part time and 1 weekend position open. Please send resumes to and/or call (leave a message if needed). Read Less
  • H

    Ramp & Customer Service Agent  

    - Wenatchee
    Company: Horizon Air The Team: Our airport teams work together to move... Read More
    Company: Horizon Air The Team:

    Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

    Role Summary:

    The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.

    Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life:

    To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA

    Job-Specific Experience, Education & Skills:

    Required

    Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S.

    Preferred:

    A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations:

    Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

    Starting Rate: USD $17.26/Hr. Total Rewards:

    Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

    Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off

    For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

    Airport SIDA Badge Requirements:

    Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

    Regulatory Information:

    Equal Employment Opportunity Policy Statement

    It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

    We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

    We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

    To implement this policy, we will:

    (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
    (2) Ensure that employment decisions are based only on valid job requirements; and
    (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

    Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

    Government Contractor & Department of Transportation (DOT) Regulations
    Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

    FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Wenatchee, WA - Airport Featured Job: 0 A Y - T3 L Read Less
  • M

    Manager, Sales and Customer Service  

    - Alexandria
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Ft Myer
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less


For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany