Position Title: Intake Specialist (Client Service Sales) - Remote

Description

Intake Specialist (Client Service - Sales)

Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someones life!

Fast-paced, professional environment;Fulfilling, challenging, and rewarding;Great team environment;Paid Holidays, Accrued Paid Time Off (FT only);Great Medical Benefits Package (FT only);Wellness Program (FT only);Competitive Salary $14.50-$16.50 per hour DOE401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)

As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.

In this role you will:

Build the initial client relationship and confidence in our firm with every prospective client interactionTake calls per day in a professional inbound/outbound call center environmentSign up 4 new cases per day to the firmBe expected to meet occupancy and adherence goalsBe expected to maintain a minimum call quality score of 90%Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintainedSolve problems and maintain confidentialityKeep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database systemUse good judgment to discern what issues may be urgent and need a managers or directors attention immediately

To be successful as an Intake Specialist you will need:

High School Diploma; Degree preferred; or equivalent combinationCall center and customer service experienceStrong people skillsExcellent telephone, communication, and active listening skillsAbility to meet performance standards whether in office or working remotely from homeKnowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easilyMinimum 40 WPM typing speedMulti-tasking skills and the ability to work well under pressureDetail orientedExcellent spelling and grammarProblem analysis and problem-solvingSelf-motivated, self-disciplined, able to work with little supervisionReliability and dependabilityAbility to work in fast paced environmentAbility to work in a confidential environment always maintaining client confidentialityHas professional manner and high energy level, exhibits a positive attitudeStrong organizational skillsGood time management skillsAccepts new ideas and challenges and is highly motivatedAbility to work well with others as a teamAbility to work remotely from home as needed per business needs (see remote requirements)Sales experience a plusFluent Spanish a plus

Minimum Requirements for a Remote Home Office Intake Specialist:

Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)Camera - internal to computer or externalFast internet connection (20MB+)Wired Ethernet cable Internet connection in your home officeLand line telephone or good cell phone signal in home officeQuiet, private home office with no distractions during business hoursReside in Texas

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Description: Job Description

PU PURPOSE OF THE INTELLECTUAL DISABILITY DEPARTMENT:

To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable them to live full quality lives as an integrated member of their community.

PURPOSE OF THE RESIDENTIAL PROGRAM

To provide services and support to keep individuals with intellectual disability out of institutions. To enable them to live quality lives within their community and to live as independently as possible.

DUTIES AND RESPONSIBILITIES:

The Direct Support Professional (DSP) in the home is responsible for providing direct services of the highest quality to people with intellectual disabilities and possibly mental health issues so they can live in the community, live a quality life, and live as independently as possible. The DSP is responsible for the day-to-day duties necessary for the residential program to operate smoothly. Schedules include evenings, weekends, and holidays. The DSP works directly with individuals who live in the home and must implement and document Individuals' goal and intervention plans. This position may require lifting depending on the needs of the individuals

Because of the nature of this Agency, it is essential that the DSP believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual's need.

Critical Elements:

Ensure the Safety of Staff and Individuals: The DSP has frequent direct contact with the Individuals assigned to that program. The DSP must: be observant of safety issues and concerns, respond promptly to all reports regarding safety issues and concerns, correct what can be corrected and report what cannot be corrected by them to the DSPS or Senior DSP. Examples of duties: a) Inspect the site regularly to ensure compliance with safety regulations

b) Check the hot water temperature to be sure it is less than 120o F

c) Closely supervise Individuals in the community as per the individuals ISP and annual assessment

d) Follow the use of Universal Precautions

e) Report all allegations or suspicions of abuse to the Incident Manager via the IM cell phone

f) Conduct monthly fire drills and fire safety checks for the home

g) Assess the Individuals safety needs and provide services and supports that will maximize their safety

h) Follow ISP's , annual assessments, behavioral support plans, SEEN plans, Medical education plans and any other implemented plans fully as they are written

i) Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning

j) Ensure seat belts are worn in vehicles

k) Ensure all exits from the homes are free of ice, snow, and debris to the designated fire emergency meeting location

l) Report maintenance issues in a timely manner

m) Follow universal precautions

n) Implement all safety aspects and needs of the individuals as written in the ISP

Ensure the Individual's Needs are Met: The Direct Support Professional must ensure all services provided are individualized based on the needs of each Individual. Individual needs vary, therefore, what services and supports are provided are dependent on the individual's needs. Examples of duties in this area:

a) Ensure Program Coordinator has all information necessary to complete annual assessments

b) Develop services based on the Individual's interests and desires (i.e., Individual choice)

c) Implement goal plans as written to help the individuals attain higher levels of independence

d) Teach skills to Individuals and allow them to complete tasks as independently as possible

e) Implement ISP's and all support plans as they are written

f) Monitor the Individual's finances by reviewing the house accounts and other Individual spending

g) Provide encouragement and support for Individuals to become an involved member of their community

h) Assist with activities of daily living (personal hygiene, dressing, dental care, etc.)

i) Transport individuals to appointments, activities, and programs

j) Administer medications in accordance with Medication Administration Training

k) Ensure an adequate supply of medications are in the home

l) Ensure nutritious meals are prepared and served, following menus posted in the home which comply with dietary guidelines and individuals preferences

m) Provide recreational activities based on Individual interests

n) Understand hours scheduled are to meet the needs of the individuals and schedules may change if the individuals needs change

o) Adjust work schedules to meet the changing needs of the Individuals

Ensure all Household Operations Maintain a High Level of Quality: The Direct Support Professional is responsible for monitoring all the household operations for the residential program site assigned. The Direct Support Professional will perform household tasks by involving the Individuals and encourage them to be as independent as possible. The Direct Support Professional will ensure high standards are met by completing any tasks that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines. Examples of duties in this area: a) Monitor the home to ensure it is clean and in good repair

b) General household cleaning

c) Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (residential staff are responsible for weeding)

d) Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained

e) Assist Individual in making purchases

f) Be conservative regarding the use of utilities (heat, water, etc.)

Communicates With Others: The Direct Support Professional must represent Bell Socialization Services, Inc., in a professional manner. The Direct Support Professional must participate in the communication chain of the Residential Program Supervisors and the Residential Program Coordinator on program issues. Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Direct Support Professional must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department. Examples of duties in this area: a) Interact appropriately, positively and professionally with Individuals

b) Interact professionally and respectfully with parents, coworkers, outside agencies, medical professionals and everyone you come into contact with while working

c) Ensure incidents are reported in accordance with state regulations

d) Keep informed of Agency information, policies, and procedures

e) Keep informed on information regarding program operations and personnel issues

f) Carry out the directives of supervisory personnel

g) Ensure time sheets, billings, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely fashion

h) Ensure medication errors are documented on the medication log and report errors to the Incident Manager via the IM cell phone

i) Complete all required paperwork accurately and in a timely manner

j) Utilize the On Call system according to policy (ex. calling off sick)

k) Request permission from the DSPS to make changes in the weekly schedule

l) Report important information to you supervisor and co-workers to ensure a consistent flow of information

m) Attend mandatory monthly house meetings

Ensure the Program Site is in Compliance with All Regulations: The Direct Support Professional must be knowledgeable and informed on all applicable regulations, bulletins, and health alerts. The Direct Support Professional must monitor the site with regards to compliance with these regulations. Examples of duties in this area are: a) Ensure personnel records at the site contain all required information and filed appropriately at the site

b) Ensure all medical appointments are completed within regulatory time frames and that all paperwork is filled out accurately and completely

c) Complete all paperwork in a timely, accurate and thorough manner

d) Ensure medication logs are accurate, match pharmacy labels, and are documented correctly

e) Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist

f) Ensure controlled medications are counted and documented daily, and stored in a double locked area

g) Ensure Individuals review their rights and sign the form annually

h) Monitor the program site for compliance with all applicable regulations

i) Correct and/or report all areas of non-compliance to the supervisory personnel

Ensure Programs Offer Services in a Manner Consistent with Bell's Philosophies: The Direct Support Professional must be familiar with Bell's Policy and Procedures Manual, as well as philosophical beliefs. The Direct Support Professional will ensure services provided are consistent with policies, procedures, and philosophies of the Agency. In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization . click apply for full job details Read Less

Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more!

Wesley Financial Group is hiring for the Customer Service Resolution Specialist position at a starting salary of $50k + additional earning incentives.

you're likely asking yourself, "What in the world is a Customer Service Resolution Specialist?!"

Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve!

What is a Customer Service Resolution Specialist?

The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Don't have experience canceling timeshares? We don't expect you to.

The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise.

The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.

New Employees Receive:

A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues.

A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations.

A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker.

An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health.

9 paid holidays PLUS the workdays between Christmas and New Years Day, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance.

Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle.

A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working.

Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field.

Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.

Requirements:

Ability to be flexible and adaptable

Strong organizational skills and attention to detail

Ability to utilize strong problem solving skills to address client needs/challenges

Outcome-oriented/Results-focused

Ability to work hard and efficiently, jumping in and helping wherever necessary.

Ability to hold yourself accountable for doing what's right, even when nobody's watching

2+ years of providing impeccable customer service and account management

Energized by change, and adaptable to an ever-changing industry

Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office

Responsibilities

Actively work with clients, setting clear expectations throughout the timeshare termination process

Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination

Respond to all emails, calls and chatters in a timely manner

Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread

Must retain accurate and up to date client records in Salesforce

Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence

Create positive team environment centered around accountability, efficiency, idea sharing, and a "we can always be better" mindset

Always strive to do better, celebrate wins, and use failures to grow and improve

Be the leader for industry updates, trends, and general knowledge.

Preferred Experience

Salesforce

Customer Service

Google Suite/Microsoft Office

Why Wesley?

Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.

We've won over 75 business awards since 2020, including:

2024 - Great Place to Work Certified2023 Great Place To Work Certified2023 Business Intelligence Group - Excellence in Sales & Marketing2022 Inc. 5000 Fastest Growing Company2021 Gold Stevie Award - Fastest Growing Company2021 Fortune Magazine - Best Workplaces for Women2021 Nashville Business Journal - Best Places to Work2021 CEO Views - Top 50 Best Companies of the Year2020-21 Inc. 500 Fastest Growing Company2020 Fortune Magazine - Best Places Workplaces Millennials2020 Business Intelligence Group - Best Places to Work

Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.

Additional PERKS for being a Wesley Employee:

Leadership training and advancement opportunities

Robust employee recognition programs

Ability to participate in company-wide community outreach programs

Fun engaging company-wide events and activities

Outstanding work/life balance

Spirited and passionate team environment with members who display core values of teamwork and integrity

9 Paid Holidays + 2 Floating Holidays

Relaxation on-demand with our in-office massage chairs-because we know how important it is to take a break and recharge

Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.

Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.

Compensation details: 0 Yearly Salary

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Benefits:

There is an opportunity to receive a 90-day increase based on your performance, and how it aligns with our Vision Mission Values. Crew meals 100% discount while clocked in. Direct Family member discount Some Holiday Closures Medical, Dental, Vision, Flexible schedules, and more to full-time employees Vacation pay is available for employees at an anniversary date of 1 year

We offer FLEXIBLE hours to fit your schedule †Morning, Evening, weekend

Opportunity for the advancement of your carrer.

. Available shifts Weekday & Weekend availability Day Shifts Night Shifts
Job Type Full-time Part-time

Job Summary
Team Members can serve in a variety of different roles that can include being a cashier, maintaining our dining room, or preparing our food. One common expectation is that each team member can greet guests with a genuine smile and a warm and inviting spirit.
Essential duties for a Team Member may include, but are not limited to the following:

Welcoming our guests and thanking them for choosing Bojangles.

Accepts payments from guests and makes changes correctly.

Explains menu and answers product questions for all guests.

Prepares and serves our exceptional food.

Maintains a clean and inviting restaurant.

Bending, kneeling, standing, and lifting (up to approximately 25 lbs. as necessary).

Qualifications:
Must be at least 16 years of age

Cheerful and Positive Attitude

Loves Serving and Helping Others

Dependable and reliable

Enjoys and values Teamwork

Compensation details: 12-14 Hourly Wage

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$3,000 Sign-On Bonus!

Full-Time: Hours range from 10:00AM to 8:00PM.

Who Are We:

Friendship Village, a premier Life Plan Community located in St. Louis, is looking for qualified individuals to join our team. Great working conditions, wonderful residents, and caring, dedicated staff are just a few benefits of a senior living career with us. If you love providing exceptional resident care and are interested in serving the needs of a growing community of active-minded senior adults, please consider a job in our thriving community.

Who You Are:

We are seeking a candidate with a strong positive attitude toward customer service to act as a Food Server for our Independent Living facility. The right candidate will always strive to do the best job possible, to be creative and to work towards accomplishing facility goals.

Benefits:

Friendship Village promotes a workplace where YOU are at the center of what we do!

Here's a brief look at what you can look forward to as a team member at Friendship Village:

On-Demand Pay-receive your paycheck when you want it!

Generous Paid Time Off (PTO) packages-spend more time doing what YOU want!

Pet Insurance

Career advancement opportunities- we're on a mission to train and promote within.

403b with 50% match up to 4%

What You Will Do:

Acts as the primary point of contact for resident interactions in the dining room.

Prepares dining tables with special attention to sanitation and order.

Attends to residents as they enter the dining area.

Takes food and beverage orders, ensuring that orders are given to the Kitchen staff timely.

Delivers and serves food and beverage items promptly and confirms that each resident has received the correct menu items.

Cleans and sanitizes production equipment, work surfaces, and kitchen according to cleaning schedules and procedures.

Assists in transporting food and food items to and from Kitchen to dining or resident rooms.

Job Requirements:

High school diploma, G.E.D., or equivalent preferred but not required.

Experience waiting tables in a hotel, restaurant, or club with fine dining is preferred.

Ability to work in close cooperation with residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact, and graciousness.

Ability to read, write, and speak English, perform simple arithmetic, and follow written or oral instructions in English.

Ability to work in a fast-paced environment with an attention to detail.

Able to stand on feet for extended periods of time.

Able to walk long periods of time.

Ability to work in various conditions such as heat, wet, and perhaps cold

Equal Employment Opportunity Employer

All qualified applicants will receive consideration without discrimination because of race, color, religion, sex, age, disability, national origin, or veteran status. Friendship Village fully complies with the Americans with Disabilities Act and will not discriminate against any applicant because of a person's mental or physical disability. If you have a disability and would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call Kaitlyn at .

Click on the video links below to hear from our team!

Faith-Based:

Server Video:

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Customer Service Assistant I (CSA) - Part-Time

Department: Branch Administration

Reports to: Branch Manager/Assistant Branch Manager

Supervises: None

Status: Part Time - 29 hours per week / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary for Part-Time Customer Service Assistant (CSA):

Perform a variety of teller and customer service duties as needed. Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc. Working within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution. Strong knowledge of the Bank's various deposit and electronic banking products and services is required. Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers' needs.

Job Requirements for Part-Time Customer Service Assistant (CSA):

Minimum of one year of teller or customer service banking experience in a branch or call center environment. Strong sales, service, interpersonal and communication skills. Interacts well with others and enjoys working with a variety of people in a team environment. Strong organizational, technical and computer skills. Adapt well to change and is able to effectively multitask. Strong knowledge of teller and customer service processes, policies, guidelines and procedures. Satisfactory product knowledge of banking products and service with ability for further development.

Specific Job Functions for Part-Time Customer Service Assistant (CSA):

Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions. Able to identify cross sell opportunities and respond to various customers' inquiries to recommend appropriate products or solutions to meet their needs. Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc. Maintain and balance a cash drawer accurately and efficiently. Provide a high level of service to customers, coworkers and team members. Understands and follow various policies, guidelines and procedures including security, compliance and operations. Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge. Perform additional duties as required.

This Job Description for the Part-Time customer Service Assistant describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.

Our generous benefits are listed on our website: Partners.bank/about/careers/

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Description:

We are seeking friendly and motivated individuals to represent our Heating & Cooling services inside the nation's largest home improvement stores.

What You'll Do:

Engage with shoppers and provide information about Heating & Cooling optionsSet appointments for in-home consultationsRepresent our company in a professional and approachable manner Requirements:

Base hourly pay plus a $25 bonus for every appointment set and completed$17.00 to $18.00 an hourFlexible scheduling starting at 20 hours per weekA 5-day work week (including Saturdays)Great opportunity for those seeking steady, part-time income

Who We're Looking For:

Outgoing, approachable, and comfortable speaking with peopleReliable and professional demeanorPerfect for anyone looking for additional income or working on a fixed scheduleHigh School diploma

Compensation details: 17-18 Hourly Wage

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TITLE: Store Attendant (Grave)

EOE STATEMENT:

LOCATION: C-03

POSITION: Store Attendant (Grave)

SHIFT: Third

DESCRIPTION:

Welcome to the role of Convenience Store Attendant! As a Convenience Store Attendant, you will be the face of our store and an important member of our customer service team. You will be responsible for providing an outstanding customer experience for each and every one of our valued customers. You will be expected to assist customers with purchases, handle cash and credit transactions, stock shelves, and maintain the overall cleanliness of the store. We are looking for an individual who is friendly, organized, detail-oriented, and able to work in a fast-paced environment. If this sounds like the perfect job for you, we look forward to having you join our team!

Graveyard hours pay an extra $2.50

Job Responsibilities • Greet customers in a friendly and professional manner • Operate cash registers and handle cash transactions • Process payments and provide change • Stock shelves with products • Receive and store incoming goods • Monitor inventory levels and order new stock when necessary • Assist customers with product selection and answer their queries • Ensure the store is clean and tidy at all times • Maintain hygiene standards in the store • Adhere to safety regulations • Handle customer complaints in a polite and professional manner • Receive and process incoming stock

BENEFITS:

• Annual Raises

• Medical and dental insurance upon qualification

• PTO

• Holiday pay

• 401K

Must be 21

POSITION REQUIREMENTS:

• Ability to provide excellent customer service
• Knowledge of cash handling, including counting and balancing a register
• Ability to operate a variety of retail equipment such as scanners and money order machines
• Ability to work in a fast-paced environment
• Ability to stand for long periods of time
• Ability to lift up to 25lbs
• Ability to stock shelves and rotate merchandise
• Ability to perform basic math calculations
• Ability to communicate effectively with customers and coworkers
• Ability to follow company policies and procedures
• Ability to follow store opening and closing procedures
• Ability to maintain a clean and organized work area
• Ability to work a flexible schedule, including nights, weekends, and holidays

FULL TIME / PART TIME: Part-Time

STARTING WAGE: 12.00

Compensation details: 12 Hourly Wage

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Company: Central Admixture Pharmacy
Job Posting Location: Allentown (6580 Snowdrift Rd), Pennsylvania, United States
Functional Area: Customer Services
Working Model: Hybrid
Days of Work: Wednesday, Tuesday, Thursday, Friday, Monday
Shift: 5X8
Relocation Available: No
Requisition ID: 8831

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS .

Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit

CAPS , part of the B. Braun Group of Companies in the U.S., is the nation's largest network of outsourcing admixture pharmacies, has been delivering high-quality, same-day, admixture services and solutions to hospitals and outpatient facilities for more than 28 years. Along with the nation's largest 503A sterile injectable outsourcing network, CAPS offers industry-leading batch compounding on a national scale through three 503B registered outsourcing facilities. With experience, capacity, and a passion for safety, CAPS is your 503B solution.

Position Summary:

The CAPS Customer Service manager leads a team in daily tasks aimed at the delivery of an exceptional customer experience. They will resolve escalated customer concerns, monitor team performance and provide coaching, maintain data metrics, and participate in process improvement teams to enhance efficiency and the overall customer experience.

Responsibilities: Essential Duties

Manages the customer service activities for the organization to ensure high level of customer service experience for CAPS' clients.Manages a team of customer service representatives and provides coaching, and guidance.Identify and execute training opportunities for customer service representatives Establishes goals and metrics for the department and measures the team's performance.Provides reporting and data to management as required.Tracks customer complaints and inquiries and recommends changes to products or services to improve customer satisfaction.Handles complex and high-touch inquiries/issues/complaints from customers.Responsible for personnel actions including hiring, performance management, termination.Works with cross functional work team members such as Human Resources, IT, Operations, and Sales.Support development and proliferation of the annual corporate objectives.The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.

General: It shall be the duty of every employee while at work to take reasonable care for the safety and health of himself/herself and other persons.

Expertise: Knowledge & Skills

Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action.Manages entry to intermediate level employees of a department or a function with 1 or 2 sections. Ensures budgets, schedules, and performance requirements are met.Judgement is required in resolving complex problems based on experience.Interacts with internal and/or external clients and customers to negotiate and interpret information on projects and unit operations. May consult with senior management.

Expertise: Qualifications -Education/Experience/Training/Etc

Required:

Bachelor's degree required.04-06 years related experience required.Regular and predictable attendanceOccasional business travel required

Schedule is Monday-Friday 8am-5pmSalary range is $74,000-$93,000/yr + benefits

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

Responsibilities: Other Duties:

The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.

Physical Demands:

While performing the duties of this job, the employee is expected to:

Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Lifting, Carrying, Pushing, Pulling and Reaching:

Occasionally:Reaching upward and downward, Push/pull, StandFrequently:Sit, Visual Acuity with or without corrective lensesConstantly:N/A

Activities:

Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, WalkingFrequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quickConstantly:N/A

Environmental Conditions:

Occasionally:N/AFrequently:N/AConstantly:N/A

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Noise Intensity:ModerateOccasionally:OtherFrequently:N/AConstantly:Office environment

The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at .

Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.

We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here .

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Compensation details: 0 Yearly Salary

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Description:

The Sales Clerk is an important member of the Customer Relations team possessing proven understanding of customer service responsibilities for both internal and external customers. The Sales Clerk is responsible for entering accurate information into our ERP system that will drive orders and planned work, as well as interfacing with internal customers on a variety of requirements.

General duties consist of performing a variety of clerical duties associated with typing and filing, maintaining customer records, and functions relative to customer service. Applicant must have excellent written and oral communication skills, computer skills, analytical skills, interpersonal skills, and customer service experience.

Duties and Responsibilities

• Enter orders from customers into ERP for OEM and Spare customers

• Entering and maintaining correct data into company database systems

• Scan required paperwork and run software to ensure correct data entry

• Formulating queries and reports using Microsoft Excel

• Ensuring proper documentation is maintained with exceptional attention to detail

• Initiates business related correspondence using Microsoft Word

• Evaluate Change Control Board requests and process according to change requirements

• Provide initial screening of incoming customer service calls and route accordingly

• Ability to develop constructive and cooperative working relationships with others and maintaining them over time

• Participates in special projects as required

• Ability to provide coverage for team members when needed

Requirements:

Key Competences

• Exceptional Computer Skills and Excel Experience

• Excellent customer service skills for internal and external customers

• Advanced organizational skills including documentation and record keeping abilities

• High level attention to detail and accuracy

• Capable of analyzing and reporting information

• Ability to prioritize and handle multiple deadlines under pressure

• High level of integrity and the ability to thrive in a fast paced, high volume, and team environment

Required Qualifications

• 1 to 3 years of related customer service, sales or contracts. Preferably in the aviation field.

"Equal Opportunity Employer/Protected Veteran/Disability"

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Description:

$1000 Bonus Every 90 Days

Company Overview:

Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team.

Our Values:

Person Centered, Do the Right Thing, Positivity, Teamwork, Determination.

Pay Range:

$17 - $21 per hour, depending on the site.

Job Description:

At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role.

Key Responsibilities:

Provides direct care to person-servedMonitors and maintains safety and health of individualsInteracts with individuals receiving servicesAdministers medicationMaintains home and needs of client by cooking, cleaning, etc.De-escalate interfering behaviorParticipates in activities and social experiences within the community with individualsShares behavioral, health, and program concerns with supervisorSupport personal hygiene and grooming, including bathing and toileting

Perks and Compensation:

$1,000 bonus every 3 months for full-time employees in good standing$1,000 referral bonus for employee referralsAdditional shift bonuses and unlimited overtime opportunities5% guaranteed annual raise and opportunities for career advancement

Benefits Overview:

We offer a comprehensive benefits package, including:

Medical insuranceDental insuranceVoluntary vision insuranceBasic life and AD&D insuranceVoluntary life and AD&D insuranceVoluntary short-term disability insurancePaid training and professional development opportunitiesOther benefits and perks

Bonus Eligibility:

Only full-time employees in good standing are eligible for the hiring incentive.The $1,000 retention bonus is paid every three months, totaling $4,000 annually.If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus.

Requirements: Ability to write narratives in grammatically correct sentences in EnglishCommunication skills adequate to relay information in EnglishValid Driver's License with a satisfactory recordMaintains Vehicle insuranceKnowledge of person-centered thinking and planning

Compensation details: 17-21 Hourly Wage

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Description:

We are seeking a talented, consistent, and motivated Customer Service Specialist who is passionate about providing legendary customer support to our external and internal customers. The ideal candidate will deliver an exceptional customer experience by treating every call as a chance to make a difference. Approach each interaction with empathy and understanding and reassure customers that their concerns matter and will be resolved promptly.

This position is full-time, Monday - Friday, 8:00am - 5:00 pm.

About Us

Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for twelve years in a row. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing.

When you join the Knight team, you will enjoy:

Leadership that promotes a balanced life which prioritizes faith, family, health, and work.A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do!A fast-paced growth industry focused on office technology.Access to local leadership.Volunteer Paid Time Off to give back to charitable and community organizations that matter to you.Opportunities for professional growth and development.Friendly and inclusive work environment that values teamwork, feedback, and collaboration.

Also, a complete benefit package that includes:

MedicalDentalVisionLife InsuranceAccidental death and disability insuranceShort- and long-term disability insurance401K (with company match)

Learn more about Knight Office Solutions here .

Requirements:

Job Overview and Responsibilities:

Customer Interaction & Problem Solving: Serve as the main contact for customers, addressing inquiries and resolving issues to ensure satisfaction.Information Management: Maintain records of customer data, service calls, work orders, service loaners, and inspections.Dispatch Coordination: Communicate dispatch and supply order expectations, schedule service calls, and dispatch technicians.Progress Updates: Keep customers informed about the status of their service to ensure a positive experience.Administrative Support: Assist with administrative tasks, including preparing reports.

Skills and Qualifications:

Strong organizational skills and attention to detail to ensure accurate work and adherence to tasks and schedules.Excellent communication and interpersonal skills.Effective problem-solving abilities and the capacity to handle challenging customer situations with empathy and professionalism.Flexibility to manage workday disruptions and prioritize tasks accordingly.Proactive approach with a passion for delivering exceptional customer experiences.Previous experience in customer service or administrative roles, preferably in a technology or office environment.Proficiency in Microsoft Office Suite and a willingness to learn new software.Experience with e-Automate software is a plus.High school diploma or GED.One to three years of related experience and/or training, or an equivalent combination of education and experience.

Apply today!

Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board.

Step 2: After you apply, we invite you to participate in a Culture Index Survey. This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete.

Please click HERE or use this address, , to complete the survey and select the position that you are applying for - Customer Service Specialist. For optimal visual of directions, it's recommended that you take the survey on a computer or tablet.

Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, or gender.

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Description:

Stokes Hodges Kia

SIGN ON BONUS

Summary

Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

We offer a competitive compensation package which includes benefits such as:

Paid Time off and Holidays

401k Plan with Employer Match

Medical/Dental Insurance - Company pays large portion of premium

Vision Insurance

Free Life Insurance

Voluntary Life, Disability and Critical Illness Benefits available

Vehicle Purchase and Service Discounts

Essential Duties:

Greets customers in a timely, friendly manner and obtains vehicle information.Advises customers about necessary service for routine maintenance.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Confers with customers about inspection results, recommend corrective procedures.Prepares a repair order showing time, cost and labor estimates for service.Refers to service history, inspects vehicle, and recommends additional needed service.Establishes "promised time." Checks with service technicians to ensure timely repair.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.Responsible for printing and presenting VIR to customerExplains the work performed and the repair order charges to the customer.Closes repair order timely and appropriately.Handles customer complaints.Maintains high customer satisfaction standards and requests positive survey from customerOther tasks as assigned Requirements:

The ideal candidate must have the following:

Service Advisor experience REQUIRED

Computer literate and ability to understand vehicle computer systems

Must be team-oriented, flexible and focused on maintaining a high level of customer service

Available to work Saturdays

Education/Experience:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to speak effectively before groups of customers or employees of organization.Valid Driver's License and clean driving recordHigh School diploma or GED OR 2+ years of experience

Physical Requirements:

Must be able to stand 8 hours a day

Must be able to tolerate working in hot and cold weather

Must be able to lift, kneel, bend, and twist

Stokes Hodges Automotive Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Proof of identity and work authorization will be required upon employment in accordance with federal regulations. This Company plans to verify the accuracy of the statements you make on this application.

SIGN ON BONUS based upon at least 3 years service advisor experience.

PM22

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Position Title: Accounts Receivable Client Coordinator

Job Location: Bennington, VT 05201

Education Level High School

Salary Range: $22.00 - $23.50 Hourly

Job Shift: Day

Job Category: Non-Credentialed Position

Description: Description

Why join UCS?

Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.

As a proud affiliate of Vermont Care Partners-a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community.

UCS Offers Generous Benefits

Competitive payGenerous paid time offMedical, dental, and vision insuranceRetirement plan with employer matchEmployer paid life insuranceEmployer paid short term and long-term disability insuranceEmployee Assistance ProgramCareer development opportunitiesFree clinical supervision towards licensureLoan repayment and tuition assistance programAward winning worksite wellness programAn inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.Rewarding experience making a difference in the community.

We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.

Why is UCS a great place to work?

Qualifications: Qualifications

Under the direction of the Controller, the AR Client Coordinator is responsible for the First Party accounts receivable functions and maintains current payer information on all applicable clients, demonstrates up-to-date knowledge of UCS fee policy, and processes accurate bills to ensure that payments to the Agency are received in a timely manner.

MAJOR RESPONSIBILITIES:

BILLING: Collect fees and enter payments into the electronic health record. Reconciles cash, checks, and credit cards to daily fee sheet. Processes all first party client adjustments, write-offs, credits, and refunds. Reconciles the payment report to the cash receipts journal on a monthly basis. Processes and mails client statements before the 15th of each month. Monitoring timely receipt of payment and investigating and resolving discrepancies. Discretely meet with clients to resolve financial issues including set-up of payment arrangements along with follow-up. Consults with the Clinicians/Operations on any client financial concern. Contact clients regarding outstanding account balances. Demonstrates and shares thorough knowledge of the relationship between first-party, Medicaid, and third-party reimbursements to maximize and expedite collected funds for any given service. Maintains digital HIPAA compliant copies of all pertinent billing and workflow information. Daily follow-up is done. Track assigned KPI's. Close the month in a timely manner, running month end reports and rebilling and reprocessing denials Serves as a Superuser in the Avatar EHR system and an active liaison via Basecamp for UEMR.

RECORD KEEPING: Maintain client first party accounts in electronic health record and update related spreadsheets as needed. Update client accounts based on payment or contact information.

CLERICAL: Keeps digital PDF copies of final statements for each month.

OTHER: Serves on staff committees and attends weekly, bi-weekly, monthly, and other staff meetings as requested. Completes special projects and other duties when assigned. Provides backup for AR staff and Managed Care Coordinator as needed. Works closely with the Controller and Finance staff in resolving issues and initiating new procedures.

In addition to the above, performs other duties as assigned.

REQUIRED QUALIFICATIONS:

High school diploma or equivalent 3 - 5 years relevant experience Computer skills required Valid Driver's License

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Partial Sleep Overnights Direct Support Professional (DSP)

Harry Meyering Center is a non-profit focused on supporting developmentally disabled individuals in the community with a person-centered way of thinking.

Are you looking for a job that allows you to spend time within your community engaging in activities, providing care, and making friends that feel like family?

Would you enjoy helping others unwind for the night and getting ready for the next day?

This is the job for you!

This position will be located at a site opening in the first week of November 2025. Onboarding for this position would ideally start in October of 2025.

Job Purpose

The Direct Support Professional provides assistance, support, and encouragement to meet the needs of people with disabilities served by HMC. Services are provided in the individual's homes and the community. This job description pertains to DSP Night Staff.

Perks of the Job:

Flexible SchedulingPaid TrainingFulfilling CareerHoliday and Overtime PayReferral Bonus AvailablePart-Time and Full-Time AvailabilityBenefits for full-time employeesHealth, Dental, Vision, 401K, PTO and more!

Schedule: Full-time located in Mankato area.

Wage: $15.00 per hour. (Partial Sleep Hours)

Duties and Responsibilities:

Provide supervision and assistance to individuals genuinely and respectfully while maintaining professional boundaries.Assist in personal cares to those with differing abilities.Encourage participation in leisure activities at home and the community and promote a healthy lifestyle.Maintain cleanliness of the home/apartment and ensure safe working and living environments.Displays exceptional documentation skills and knowledge of systems, routines, and programming.Attend all staff meetings and complete all required training.Maintain HIPAA Compliance in all communications, whether written or verbal, external and internal to HMC.Follows all health and safety policies and procedures.Other duties as assigned.

Qualifications

Must be at least 18 years of age and have a high school diploma or general education degree. Must hold a valid United States driver's license and pass a driving record check conducted by our insurance carrier unless otherwise noted. Prior experience or training is not required, but it is preferred to have experience as a CNA, PCA, Caregiver, DSP, or healthcare related professional. Must pass the MN Department of Human Services Background StudyWillingness to learnAbility to complete daily direct care such as bathing, toileting, feeding, and changing.Ability to do household chores such as cooking, cleaning, and laundry.

Employees have shared the following:

"I loved getting new friends. These clients were the best part of waking up every morning. They made me smile, and laugh when I thought I couldn't. I am so happy because this has opened up new opportunities for me.""It gave me a chance to use my unique perspective in making a house a home for my individuals."Very friendly place to work. Very easy to work with my school schedule. Clients were great to meet as well."

Physical Requirements

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.Must be able to kneel regularly and crouch; occasionally required to sit, climb and balance.Must regularly lift and move up to 10 pounds; occasionally lift or move 50 pounds.

If you have any questions about the opportunities for Direct Support Professionals and joining our team, please feel free to reach out via email: or phone:

Harry Meyering Center, Inc. is an Equal Opportunity Employer

It is the policy of HMC to afford equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, mental or physical disability, sexual orientation, status with regard to public assistance, or any other characteristic protected by law. This policy applies to all aspects of the application process and employment relationship, including but not limited to hiring, promotion, transfer, demotion, termination, discipline, benefits, and other terms and conditions of employment.

Powered by JazzHR

Compensation details: 15 Hourly Wage

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Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelors degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Business Operations
- Banking & Customer Success
- IT Support
- Data Analytics
- Investment Operations
- Project Management

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

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Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelors degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Business Operations
- Banking & Customer Success
- IT Support
- Data Analytics
- Investment Operations
- Project Management

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

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Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelors degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Business Operations
- Banking & Customer Success
- IT Support
- Data Analytics
- Investment Operations
- Project Management

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

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Description: This position is not eligible for immigration sponsorship.

POSITION TITLE: Member Relationship Specialist

DEPARTMENT: Operations

CLASSIFICATION: Non-Exempt

WAGE GRADE: 7

WAGE RANGE: $19.80 - $24.76

APPROVED BY: CEO

POSITION REPORTS TO: Branch Manager

POSITIONS SUPERVISED: None

POSITION PURPOSE

The Member Relationship Specialist is the first point of contact, problem resolution and responsible for creating a "wowing" first impression to existing and prospective members. Responsible for account openings, changes and closings, lending applications and support, and research and resolution of complex problems. Applies working knowledge to educate existing and prospective members on products and services to meet their current and future financial needs. Ensures members are promptly and professionally served.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for ensuring and performing efficient, effective, and professional MRS operations.Responsible for account maintenance, opening new accounts (consumer, defined, and business), closing accounts, originating loan applications, processing loan closingsAnswers questions and solves problems for members by active listening, collecting data, securing answers and delivering solutions to the member. Resolves member account reconciliation problems. Assists with complex transactions, cashier's checks, money orders, gift/travel cards, instant issue cards, and maintenance of certificate sharesAssists in maintaining an inventory of cashier's checks, money orders, gift/travel cards. Assists with balancing the vault, ITMs, coin machines Answers questions regarding IRAs and HSAsActs as a liaison between members and the ITMs Effectively ensures optimal team performance.Supports leadership to personnel through effective delegation and communication. Shares knowledge with team regarding policy, procedure, service and product offerings. Assists new employees.Provides support and suggestions for improvement in performance, process and efficiencies. Assists and supports the team and peer departments, as needed. Assumes responsibility for establishing and maintaining effective communication and coordination with team personnel and with management.Keeps management informed of area activities and of any significant problems. Provides suggestions for improved product, service or process.Completes all required reports and related documents, including but not limited to branch audits, membership cards, CTRs, etc. Responsible for ensuring documents are completed accurately and promptly.Attends meetings as required. Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management.Responds to members in a courteous, professional and timely manner, providing prompt, accurate and efficient service.Maintains regular contact with other departments to obtain information and/or to correct transactions.Assists Deposit Operations personnel as neededEnsures the Credit Union's professional reputation is projected and maintainedKeeps executive management informed of area activities and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned.Ensures work areas and equipment are clean and well maintained.Performs procedures for opening and closing of operations, including vault, alarm, and door duties. Provide replacement MRS coverage as needed.Performs related administrative and lending functions as required.Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures.Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations. PERFORMANCE MEASUREMENTSMRS functions are efficiently, accurately, and effectively performed in accordance with established policies and standards. Safety and security procedures are understood and adhered to by all MRS'sAccurate balancing, reporting and compliance with transaction policy and credit union standards.Good business relations exist with members. Members' problems or questions are courteously and promptly resolved.Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities.Required reports and records are accurate, complete, and timelyThe Credit Union's professional reputation is maintained and conveyed.Good working relationships, DEI and collaborative initiatives exist with credit union personnel. Requirements: QUALIFICATIONS

EDUCATION/CERTIFICATION:

High school graduate or equivalent required.

REQUIRED KNOWLEDGE: A thorough knowledge of member service, cross-selling and branch operations.Understanding of Credit Union operations, including opening and closing accounts, loans,IRA, HSA, and certificate procedures.Understanding of Credit Union philosophy.Knowledge of basic accounting. EXPERIENCE REQUIRED:

Minimum of two years in member service or sales experience preferred, ideally in a financial institution

SKILLS/ABILITIES:Excellent communication, listening and problem-solving skills.Training and leadership abilities preferredProfessional appearance, dress, and attitude.Solid math skills.Ability to operate related computer software, and business equipment including 10-key, money counters, and telephone.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

FINGER DEXTERITY:

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

TALKING:

Especially where one must frequently convey detailed or important instructions or ideas accurately and quickly.

AVERAGE HEARING:

Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS:

Movements frequently and regularly required using the wrists, hands, and/or fingers.

AVERAGE VISUAL ABILITIES:

Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

PHYSICAL STRENGTH:

Sitting and standing. Exerts up to 50 lbs. of force occasionally.

WORKING CONDITIONS

NONE: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Travel may be required for training and replacement coverage purposes.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.Able to interpret various instructions. MATHEMATICS ABILITY:

Ability to perform basic math skills, use decimals to compute ratios and percentages.

LANGUAGE ABILITY:Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Compensation details: 19.8-24.76 Hourly Wage

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Starting hiring pay at: $ 15.50

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job

Benefits available for hourly Crew:

Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft ProtectionOnePass Gym Membership Program401(k) With Safe Harbor Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningCrewmember Assistance ProgramEducation assistancePet Insurance

Perks & Rewards for hourly Crew:

Paid Time Off Closed for all major holidays Early closure for company eventsCasual Work AttireFlexible SchedulingPerkspot Employee Discount Program

Must satisfy hours requirement per year

Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask

ADDITIONAL REQUIREMENTS:

Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policies

Raising Cane's appreciates & values individuality. EOE

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