Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

The Value You Deliver

A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

Certifications: Category: Customer Service

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Read Less

General information Job Title Customer Service Supervisor Alaska Airline- KOA Date Thursday, March 12, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 23.50 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description Description Supervises and coordinates daily activities of employees to ensure safe and effective Wheelchair Service operations. Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, unifi policies and safety procedures, and all applicable laws. Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner. Communicates with manager concerning ay problems or issues. Schedules and conducts shift meetings. Assists in the administration of payroll; completes shift paperwork and performs other administrative functions. Performs job duties of assigned shift (i.e., flight plans, weather reports, passenger lists, aircraft fuel communication, manages the turnaround of an aircraft from arrival to departure, respond to emergencies, records and maintain logs and reports of dispatch information, etc.). Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic Qualifications Pre-requisites: Must be a local (in-state) resident. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10 year background check. Must be at least 18 years of age. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Experience: Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent communication skills and awareness of customer service. Strong work ethic. Ability to work in a team-oriented environment. Computer systems knowledge. Preferred Qualifications Education: High School diploma or GED. Experience: Four+ years of relevant experience. Relevant Supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment. Able to communicate effectively in a professional manner. Strong leadership qualities and ability to create a passionate and efficient workforce. Able to effectively resolve employee conflicts. Ability to apply creative solutions that have a positive impact on results. Working Conditions Work Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment. Enjoy the outdoors on a daily basis (sun, rain, wind) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Read Less

General information Job Title Customer Service Supervisor Alaska Airline- KOA Date Thursday, March 12, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 23.50 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description Description Supervises and coordinates daily activities of employees to ensure safe and effective Wheelchair Service operations. Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, unifi policies and safety procedures, and all applicable laws. Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner. Communicates with manager concerning ay problems or issues. Schedules and conducts shift meetings. Assists in the administration of payroll; completes shift paperwork and performs other administrative functions. Performs job duties of assigned shift (i.e., flight plans, weather reports, passenger lists, aircraft fuel communication, manages the turnaround of an aircraft from arrival to departure, respond to emergencies, records and maintain logs and reports of dispatch information, etc.). Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic Qualifications Pre-requisites: Must be a local (in-state) resident. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10 year background check. Must be at least 18 years of age. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Experience: Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent communication skills and awareness of customer service. Strong work ethic. Ability to work in a team-oriented environment. Computer systems knowledge. Preferred Qualifications Education: High School diploma or GED. Experience: Four+ years of relevant experience. Relevant Supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment. Able to communicate effectively in a professional manner. Strong leadership qualities and ability to create a passionate and efficient workforce. Able to effectively resolve employee conflicts. Ability to apply creative solutions that have a positive impact on results. Working Conditions Work Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment. Enjoy the outdoors on a daily basis (sun, rain, wind) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Read Less

General information Job Title Customer Service Supervisor Alaska Airline- KOA Date Thursday, March 12, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 23.50 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description Description Supervises and coordinates daily activities of employees to ensure safe and effective Wheelchair Service operations. Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, unifi policies and safety procedures, and all applicable laws. Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner. Communicates with manager concerning ay problems or issues. Schedules and conducts shift meetings. Assists in the administration of payroll; completes shift paperwork and performs other administrative functions. Performs job duties of assigned shift (i.e., flight plans, weather reports, passenger lists, aircraft fuel communication, manages the turnaround of an aircraft from arrival to departure, respond to emergencies, records and maintain logs and reports of dispatch information, etc.). Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic Qualifications Pre-requisites: Must be a local (in-state) resident. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10 year background check. Must be at least 18 years of age. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Experience: Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent communication skills and awareness of customer service. Strong work ethic. Ability to work in a team-oriented environment. Computer systems knowledge. Preferred Qualifications Education: High School diploma or GED. Experience: Four+ years of relevant experience. Relevant Supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment. Able to communicate effectively in a professional manner. Strong leadership qualities and ability to create a passionate and efficient workforce. Able to effectively resolve employee conflicts. Ability to apply creative solutions that have a positive impact on results. Working Conditions Work Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment. Enjoy the outdoors on a daily basis (sun, rain, wind) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Read Less

General information Job Title Customer Service Supervisor Alaska Airline- KOA Date Thursday, March 12, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 23.50 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description Description Supervises and coordinates daily activities of employees to ensure safe and effective Wheelchair Service operations. Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, unifi policies and safety procedures, and all applicable laws. Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner. Communicates with manager concerning ay problems or issues. Schedules and conducts shift meetings. Assists in the administration of payroll; completes shift paperwork and performs other administrative functions. Performs job duties of assigned shift (i.e., flight plans, weather reports, passenger lists, aircraft fuel communication, manages the turnaround of an aircraft from arrival to departure, respond to emergencies, records and maintain logs and reports of dispatch information, etc.). Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic Qualifications Pre-requisites: Must be a local (in-state) resident. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10 year background check. Must be at least 18 years of age. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Experience: Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent communication skills and awareness of customer service. Strong work ethic. Ability to work in a team-oriented environment. Computer systems knowledge. Preferred Qualifications Education: High School diploma or GED. Experience: Four+ years of relevant experience. Relevant Supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment. Able to communicate effectively in a professional manner. Strong leadership qualities and ability to create a passionate and efficient workforce. Able to effectively resolve employee conflicts. Ability to apply creative solutions that have a positive impact on results. Working Conditions Work Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment. Enjoy the outdoors on a daily basis (sun, rain, wind) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Read Less

General information Job Title Customer Service Supervisor Alaska Airline- KOA Date Thursday, March 12, 2026 Entity Unifi Aviation, LLC State Hawaii City Kailua-Kona Base Pay Rate: $ 23.50 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description Description Supervises and coordinates daily activities of employees to ensure safe and effective Wheelchair Service operations. Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, unifi policies and safety procedures, and all applicable laws. Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner. Communicates with manager concerning ay problems or issues. Schedules and conducts shift meetings. Assists in the administration of payroll; completes shift paperwork and performs other administrative functions. Performs job duties of assigned shift (i.e., flight plans, weather reports, passenger lists, aircraft fuel communication, manages the turnaround of an aircraft from arrival to departure, respond to emergencies, records and maintain logs and reports of dispatch information, etc.). Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Basic Qualifications Pre-requisites: Must be a local (in-state) resident. Valid In-State Driver's License. Ability to pass a pre-employment drug screen. Ability to pass up to a 10 year background check. Must be at least 18 years of age. Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must complete ramp and SIDA training to obtain airport authority identification security. Experience: Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities: Excellent communication skills and awareness of customer service. Strong work ethic. Ability to work in a team-oriented environment. Computer systems knowledge. Preferred Qualifications Education: High School diploma or GED. Experience: Four+ years of relevant experience. Relevant Supervisory experience. Knowledge, Skills & Abilities: Able to communicate information and instructions verbally and/or via radio equipment. Able to communicate effectively in a professional manner. Strong leadership qualities and ability to create a passionate and efficient workforce. Able to effectively resolve employee conflicts. Ability to apply creative solutions that have a positive impact on results. Working Conditions Work Schedule: You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment. Work Environment: Must be able to be alert to moving vehicles or aircraft and use radio equipment. Enjoy the outdoors on a daily basis (sun, rain, wind) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods. Physical Demands/Requirements: Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to carry heavy items up and down jet way stairs. Supervisory Responsibilities Supervise team of Curbside Agents. Legal Unifi is an Equal Opportunity Employer. "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status." Read Less

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life

Assist customers with a variety of transactions through a seamless and friendly experienceDemonstrate expertise in all technologies used in the store environmentInspire trust, teamwork and positive team relationshipsDefuse customer situations and provide resolution in a timely and effective mannerEnsure the security and privacy of customer information through education, compliance and resolution of issuesMotivate and inspire others to adopt initiatives such as our Nordstrom Rewards programThe hours and schedule for this position will vary by week depending on business needs

You own this if you have

The ability to effectively build relationships with your customers, peers and leadershipProficiency in multiple operating systems such as MS Windows, iOS and AndroidClear, effective communication with strong interpersonal skillsThe ability to prioritize multiple tasks in a fast-paced environmentAccountability, initiative and a high level of ownershipThe ability to work a flexible schedule based on department needsPhysical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$16.10 - $16.75 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Read Less

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life

Assist customers with a variety of transactions through a seamless and friendly experienceDemonstrate expertise in all technologies used in the store environmentInspire trust, teamwork and positive team relationshipsDefuse customer situations and provide resolution in a timely and effective mannerEnsure the security and privacy of customer information through education, compliance and resolution of issuesMotivate and inspire others to adopt initiatives such as our Nordstrom Rewards programThe hours and schedule for this position will vary by week depending on business needs

You own this if you have

The ability to effectively build relationships with your customers, peers and leadershipProficiency in multiple operating systems such as MS Windows, iOS and AndroidClear, effective communication with strong interpersonal skillsThe ability to prioritize multiple tasks in a fast-paced environmentAccountability, initiative and a high level of ownershipThe ability to work a flexible schedule based on department needsPhysical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$16.10 - $16.75 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Read Less

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life

Assist customers with a variety of transactions through a seamless and friendly experienceDemonstrate expertise in all technologies used in the store environmentInspire trust, teamwork and positive team relationshipsDefuse customer situations and provide resolution in a timely and effective mannerEnsure the security and privacy of customer information through education, compliance and resolution of issuesMotivate and inspire others to adopt initiatives such as our Nordstrom Rewards programThe hours and schedule for this position will vary by week depending on business needs

You own this if you have

The ability to effectively build relationships with your customers, peers and leadershipProficiency in multiple operating systems such as MS Windows, iOS and AndroidClear, effective communication with strong interpersonal skillsThe ability to prioritize multiple tasks in a fast-paced environmentAccountability, initiative and a high level of ownershipThe ability to work a flexible schedule based on department needsPhysical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$16.10 - $16.75 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Read Less