• K
    Customer Service Assistant II, Kohler Convenience Store & Gas Station... Read More

    Customer Service Assistant II, Kohler Convenience Store & Gas Station

    Work Mode: Onsite

    Location: Kohler, WI

    Opportunity

    As a Customer Service Assistant II in a high-end convenience store, you are the final touchpoint in the customer's shopping experience. You provide warm, professional service while efficiently processing transactions. Your attention to detail, product knowledge, and hospitality help reinforce the store's premium brand.

    Specific Responsibilities:

    Greet customers with a polished, friendly demeanor
    Provide personalized service, including product recommendations
    Handle customer inquiries and resolve minor concerns with grace and professionalism
    Accurately scan and ring up purchases using the POS system
    Process payments via cash, credit, mobile pay, gift cards, and various other forms of payment
    Process returns, exchanges and refunds in accordance with store policies
    Restock shelves, coolers and displays to maintain visually appealing displays
    Maintain a clean, organized, and visually appealing checkout area
    Perform routine cleaning and sanitization of work areas, equipment, and common spaces
    Follow dress code and grooming standards that reflect the upscale environment
    Communicate effectively with team members and management
    Support other areas during peak times or special events
    Participate in ongoing training to stay informed about new products and promotions
    Follow all cash handling procedures and store policies
    Monitor for potential loss prevention issues and report concerns
    Ensure accurate pricing and promotional application
    Stay informed about Kohler, Wisconsin resort and village: directions, restaurants, special events, hours of operation, etc
    Will complete all duties and requests, as assigned by management

    This is a full-time position at Kohler Convenience Store & Gas Station. Shifts will fall on weekdays and weekends varying between 6:00 am and 10:00 pm.

    Skills/Requirements

    Must be at least 18 years old
    Previous retail or customer service experience required
    Strong communication and interpersonal skills
    Ability to work in a fast-paced, detail-oriented environment
    Familiarity with POS systems and basic math skills
    Passion for hospitality and creating memorable customer experiences
    Ability to lift up to 50lbs and stand for long periods of time
    Ability to obtain WI Class C UST Operator Certification within 30 days of start of employment
    Ability to obtain WI Class A bartender "operator" license from approved program within 30 days of start of employment
    Flexible availability, including nights, weekends, and holidays

    Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

    The hourly range for this position is $15.50 - $23.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

    Why Work at Kohler Co.?

    Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.

    In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

    About Us

    Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at .

    It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

    We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

    Read Less
  • W
    A career at Whole Foods Market is more than just the work you do- it's... Read More

    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

    Job Responsibilities:

    Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.Sustains strong knowledge and awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.

    Job Skills

    Strong ability to perform task management, balancing dynamic customer flows.Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Strong ability to communicate performance analysis findings and actions, both verbally and in writing.Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.Proficient with email, Microsoft Office, and operations-related applications.Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.

    Qualifications

    18+ months retail experience including 6+ months of supervisory experience.

    Physical Requirements/Working Conditions

    Must be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $20.05-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

    At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

    Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site. Read Less
  • F
    Job Description: Do you genuinely enjoy making a difference in the liv... Read More
    Job Description:

    Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.

    In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

    What to expect

    As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

    Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

    The Skills You Bring

    Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

    The Value You Deliver

    A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

    Note: Fidelity is not providing immigration sponsorship for this position

    Our Investments in You

    Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

    Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

    Certifications: Category: Customer Service

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Read Less
  • F
    Job Description: Do you genuinely enjoy making a difference in the liv... Read More
    Job Description:

    Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU.

    In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

    What to expect

    As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

    Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.Rewards & Recognition: Your achievements will be celebrated as you progress through the program.This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

    The Skills You Bring

    Ability to establish rapport and relationships through effective communicationGreat listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)Proficiency in navigating and troubleshooting basic technology issues or systems.Handle a variety of situations and conversations driving towards a resolution suitable for allSelf-motivated teammate with strong social skills who brings energy and passion to the teamMinimum 1 year of customer service experienceHigh School diploma or GED required

    The Value You Deliver

    A passion for helping peopleDesire for continuous learning, applying new concepts, and using training and experience to assist with decision-makingProvide outstanding customer service and communication via voice or digital channels

    Note: Fidelity is not providing immigration sponsorship for this position

    Our Investments in You

    Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

    Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST

    Certifications: Category: Customer Service

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Read Less
  • K
    Customer Service Assistant, Kohler Convenience Store & Gas Station... Read More

    Customer Service Assistant, Kohler Convenience Store & Gas Station

    Work Mode: Onsite

    Location: Kohler, WI

    Opportunity

    As a Customer Service Assistant I in a high-end convenience store, you are the final touchpoint in the customer's shopping experience. You provide warm, professional service while efficiently processing transactions. Your attention to detail, product knowledge, and hospitality help reinforce the store's premium brand.

    Specific Responsibilities:

    Greet customers with a polished, friendly demeanor
    Provide personalized service, including product recommendations
    Handle customer inquiries and resolve minor concerns with grace and professionalism
    Accurately scan and ring up purchases using the POS system
    Process payments via cash, credit, mobile pay, gift cards, and various other forms of payment
    Restock shelves, coolers and displays to maintain visually appealing displays
    Maintain a clean, organized, and visually appealing checkout area
    Perform routine cleaning and sanitization of work areas, equipment, and common spaces
    Follow dress code and grooming standards that reflect the upscale environment
    Communicate effectively with team members and management
    Support other areas during peak times or special events
    Participate in ongoing training to stay informed about new products and promotions
    Follow all cash handling procedures and store policies
    Monitor for potential loss prevention issues and report concerns
    Ensure accurate pricing and promotional application
    Stay informed about Kohler, Wisconsin resort and village: directions, restaurants, special events, hours of operation, etc.
    Will complete all duties and requests, as assigned by management

    This is a casual part time position at Kohler Convenience Store & Gas Station. Shifts will fall on weekdays and weekends varying between 6:00 am and 10:00 pm.

    Skills/Requirements

    Must be at least 18 years old
    Previous retail or customer service experience preferred
    Strong communication and interpersonal skills
    Ability to work in a fast-paced, detail-oriented environment
    Familiarity with POS systems and basic math skills
    Passion for hospitality and creating memorable customer experiences
    Ability to lift up to 50lbs and stand for long periods of time
    Ability to obtain WI Class C UST Operator Certification within 30 days of start of employment
    Ability to obtain WI Class A bartender "operator" license from approved program within 30 days of start of employment
    Flexible availability, including nights, weekends, and holidays

    Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

    The hourly range for this position is $13.35 - $20.05. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

    Why Work at Kohler Co.?

    Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.

    In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

    About Us

    Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at .

    It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.

    We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

    Read Less
  • G

    Customer Service Representative - Janesville, WI  

    - Rockford
    Work Location Type: Hybrid About Grainger: W.W. Grainger, Inc., is a... Read More
    Work Location Type: Hybrid

    About Grainger:

    W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, offers customers access to more than 14 million products, and offers more than 24 million products. For more information, visit .

    Compensation:

    This position is hourly starting at $18.25/hour.

    Rewards and Benefits: Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below:

    The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

    Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

    Customer Service Representative - Janesville, WI

    We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

    You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting July 6, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

    Schedule, Training & Work Environment:

    Enjoy your weekends off!
    We're currently hiring for the 8:30 a.m. - 5:00 p.m. shift, Monday through Friday.

    Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am - 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: Critical thinking Effective communication Confident decision-making Technical agility After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

    3 days onsite / 2 days remote
    Earn in opportunity to become voluntarily remote based on performance after 6 months
    Eligible to bid for alternate shifts after 6 months

    You also have the option of working in the office up to 5 days a week.

    Grainger will provide all equipment needed to work from home.

    Grow with Grainger:

    Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

    Our Culture:

    We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

    You Will: Handle a high volume of inbound calls-delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages You Have: High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer Ability to thrive in a fast-paced, dynamic environment Ability to problem solve and make decisions with attention to detail A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Comfortable navigating multiple programs and screens simultaneously Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: A secure, quiet workspace High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

    We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

    Read Less
  • G

    Customer Service Representative - Janesville, WI  

    - Edgerton
    Work Location Type: Hybrid About Grainger: W.W. Grainger, Inc., is a... Read More
    Work Location Type: Hybrid

    About Grainger:

    W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, offers customers access to more than 14 million products, and offers more than 24 million products. For more information, visit .

    Compensation:

    This position is hourly starting at $18.25/hour.

    Rewards and Benefits: Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below:

    The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

    Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

    Customer Service Representative - Janesville, WI

    We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

    You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting July 6, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

    Schedule, Training & Work Environment:

    Enjoy your weekends off!
    We're currently hiring for the 8:30 a.m. - 5:00 p.m. shift, Monday through Friday.

    Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am - 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: Critical thinking Effective communication Confident decision-making Technical agility After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

    3 days onsite / 2 days remote
    Earn in opportunity to become voluntarily remote based on performance after 6 months
    Eligible to bid for alternate shifts after 6 months

    You also have the option of working in the office up to 5 days a week.

    Grainger will provide all equipment needed to work from home.

    Grow with Grainger:

    Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

    Our Culture:

    We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

    You Will: Handle a high volume of inbound calls-delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages You Have: High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer Ability to thrive in a fast-paced, dynamic environment Ability to problem solve and make decisions with attention to detail A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Comfortable navigating multiple programs and screens simultaneously Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: A secure, quiet workspace High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

    We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

    Read Less
  • G

    Customer Service Representative - Janesville, WI  

    - Beloit
    Work Location Type: Hybrid About Grainger: W.W. Grainger, Inc., is a... Read More
    Work Location Type: Hybrid

    About Grainger:

    W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, offers customers access to more than 14 million products, and offers more than 24 million products. For more information, visit .

    Compensation:

    This position is hourly starting at $18.25/hour.

    Rewards and Benefits: Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below:

    The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

    Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

    Customer Service Representative - Janesville, WI

    We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

    You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting July 6, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

    Schedule, Training & Work Environment:

    Enjoy your weekends off!
    We're currently hiring for the 8:30 a.m. - 5:00 p.m. shift, Monday through Friday.

    Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am - 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: Critical thinking Effective communication Confident decision-making Technical agility After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

    3 days onsite / 2 days remote
    Earn in opportunity to become voluntarily remote based on performance after 6 months
    Eligible to bid for alternate shifts after 6 months

    You also have the option of working in the office up to 5 days a week.

    Grainger will provide all equipment needed to work from home.

    Grow with Grainger:

    Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

    Our Culture:

    We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

    You Will: Handle a high volume of inbound calls-delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages You Have: High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer Ability to thrive in a fast-paced, dynamic environment Ability to problem solve and make decisions with attention to detail A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Comfortable navigating multiple programs and screens simultaneously Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: A secure, quiet workspace High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

    We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

    Read Less
  • G

    Customer Service Representative - Janesville, WI  

    - Janesville
    Work Location Type: Hybrid About Grainger: W.W. Grainger, Inc., is a... Read More
    Work Location Type: Hybrid

    About Grainger:

    W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, offers customers access to more than 14 million products, and offers more than 24 million products. For more information, visit .

    Compensation:

    This position is hourly starting at $18.25/hour.

    Rewards and Benefits: Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below:

    The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

    Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

    Customer Service Representative - Janesville, WI

    We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

    You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting July 6, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

    Schedule, Training & Work Environment:

    Enjoy your weekends off!
    We're currently hiring for the 8:30 a.m. - 5:00 p.m. shift, Monday through Friday.

    Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am - 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: Critical thinking Effective communication Confident decision-making Technical agility After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

    3 days onsite / 2 days remote
    Earn in opportunity to become voluntarily remote based on performance after 6 months
    Eligible to bid for alternate shifts after 6 months

    You also have the option of working in the office up to 5 days a week.

    Grainger will provide all equipment needed to work from home.

    Grow with Grainger:

    Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

    Our Culture:

    We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

    You Will: Handle a high volume of inbound calls-delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages You Have: High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer Ability to thrive in a fast-paced, dynamic environment Ability to problem solve and make decisions with attention to detail A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Comfortable navigating multiple programs and screens simultaneously Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: A secure, quiet workspace High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

    We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

    Read Less
  • G

    Customer Service Representative - Janesville, WI  

    - Whitewater
    Work Location Type: Hybrid About Grainger: W.W. Grainger, Inc., is a... Read More
    Work Location Type: Hybrid

    About Grainger:

    W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, offers customers access to more than 14 million products, and offers more than 24 million products. For more information, visit .

    Compensation:

    This position is hourly starting at $18.25/hour.

    Rewards and Benefits: Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below:

    The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

    Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

    Customer Service Representative - Janesville, WI

    We're hiring full-time, inbound Customer Service Representatives! If you're motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

    You'll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting July 6, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

    Schedule, Training & Work Environment:

    Enjoy your weekends off!
    We're currently hiring for the 8:30 a.m. - 5:00 p.m. shift, Monday through Friday.

    Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am - 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will: Learn to navigate our systems, software programs, and internal processes Build the core service skills you need, including: Critical thinking Effective communication Confident decision-making Technical agility After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

    3 days onsite / 2 days remote
    Earn in opportunity to become voluntarily remote based on performance after 6 months
    Eligible to bid for alternate shifts after 6 months

    You also have the option of working in the office up to 5 days a week.

    Grainger will provide all equipment needed to work from home.

    Grow with Grainger:

    Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

    Our Culture:

    We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

    You Will: Handle a high volume of inbound calls-delivering quality customer service with professionalism, empathy, and efficiency Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity Maintain attention to detail while managing complex or time-sensitive customer issues Communicate clearly via phone and written messages You Have: High School diploma or equivalent Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required A passion for delivering exceptional customer service and creating a positive experience for every customer Ability to thrive in a fast-paced, dynamic environment Ability to problem solve and make decisions with attention to detail A continuous improvement mindset, open to coaching and receiving feedback Proven ability to learn new technology and software quickly Comfortable navigating multiple programs and screens simultaneously Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with Customer Relationship Management (CRM) systems and SAP a plus For hybrid/remote work: A secure, quiet workspace High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

    We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Plano
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Irving
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Dallas
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Commercial IA Support Agent  

    - Plano
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Commercial IA Support Agent  

    - Irving
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Commercial IA Support Agent  

    - Dallas
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Richardson
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Frisco
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Princeton
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

    Read Less
  • G

    Bilingual Commercial IA Support Agent  

    - Rockwall
    At GEICO, we offer a rewarding career where your ambitions are met wit... Read More

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

    When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

    Bilingual Commercial Agency Support Representative- Dallas, TX

    Salary: $24.92 per hour-$35.73 per hour/$50,225-$72,000 annually, commensurate to experience. 10% Bilingual Pay Differential.

    Most associates see a promotion within their first year!

    We're looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team! As a Bilingual Commercial IA Support Agent, you will be responsible for assisting GEICO's customer's directly and supporting our agency partners as they sell and service policies!

    The Bilingual Commercial IA Support Agent:

    Take incoming calls and provide expert guidance to support the growth of our independent agency channel.

    Be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.

    This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support the Commercial Independent Agency Support position is the perfect fit for you.

    Qualifications & Skills:

    Minimum of 3 years of customer service or administrative support experience required

    Must be Bilingual.

    Preferred experience working in an insurance agency or commercial insurance experience

    P&C General Lines license preferred

    Ability to effectively communicate verbally and in writing

    Ability to troubleshoot applications and escalate as needed

    Ability to work comfortably in a fast-paced, high-volume call center environment

    Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

    MEETS the requirements specified below.

    Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.

    Must be able to speak in a professional manner by telephone.

    Associate must attain and maintain the required licenses issued by the state insurance department.

    Must perform duties at a stationary workstation.

    Must be able to handle heavy call volume and stressful situations.

    Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.

    Must be able to multi-task.

    Must be able to learn and apply large amounts of technical and procedural information.


    At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


    The GEICO Pledge:

    Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

    We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

    Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

    Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

    As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

    Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

    Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.Access to additional benefits like mental healthcare as well as fertility and adoption assistance.Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

    The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

    GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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