Department: Branch Administration
Reports to: Branch Manager/Assistant Branch Manager
Supervises: None
Status: Full-Time / Non-exempt / On-site only
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Customer Service Assistant (CSA):
Perform a variety of teller and customer service duties as needed. Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc. Work within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution. Strong knowledge of the Bank's various deposit and electronic banking products and services is required. Use needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers' needs.Job Requirements for the Customer Service Assistant (CSA):
Minimum of one year of teller or customer service banking experience in a branch or call center environment.Strong sales, service, interpersonal and communication skills.Interact well with others and enjoys working with a variety of people in a team environment.Strong organizational, technical and computer skills.Adapt well to change and is able to effectively multitask.Strong knowledge of teller and customer service processes, policies, guidelines and procedures.Satisfactory product knowledge of banking products and service with ability for further development.
Specific Job Functions for the Customer Service Assistant (CSA):
Highly proficient in the processing of various teller transactions and routine customer service-related tasks and functions.Able to identify cross sell opportunities and respond to various customers' inquiries to recommend appropriate products or solutions to meet their needs.Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.Maintain and balance a cash drawer accurately and efficiently.Provide a high level of service to customers, coworkers and team members.Understand and follow various policies, guidelines and procedures including security, compliance and operations.Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.May float to another local branch to cover staffing if needed.Perform additional duties as required.This Job Description for the Customer Service Assistant (CSA) describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Our generous benefits are listed on our website: Partners.bank/about/careers/
PI6fd4340bf8dc-8085
Read Less
Commercial Credit Analyst I
Department: Credit Administration
Reports to: Commercial Credit Department Manager
Supervises: None
Status: Full Time / Exempt / Onsite Only
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Commercial Credit Analyst I:
Evaluate the financial condition of individuals and businesses applying for credit within Partners Bank. Assists with the engagement and review process of appraisals and evaluations related to commercial loans.
Job Requirements for the Commercial Credit Analyst I:
Bachelor's degree with a focus in either Business Administration, Accounting, Economics, or Finance or two years of accounting coursework and prior commercial credit analysis experience. Strong financial analytical abilities. Six months or more of experience with credit systems. Excellent verbal and written communication skills. Computer proficiency, including proficiency with Word and Excel and solid typing skills. Timeliness, ability to recognize and meet deadlines.
Specific Job Functions for the Commercial Credit Analyst I:
Analyze loan data on new, renewal and existing loans, including data provided by credit bureaus, other financial institutions. Perform independent analysis of a wide variety of commercial loan requests, including commercial and industrial and commercial real estate loan requests, in a timely manner. Analyze loan requests of all size and varying degrees of complexity based on experience. Work closely with lead staff to develop an assessment of risk identifying key strengths and weaknesses to determine a risk rating based on an eight point system defined in the commercial loan policy. Develop familiarity with the bank's commercial loan policy in order to identify any deviations from the policy. Become familiar with alternative structures to reduce credit risk. Complete a written analysis of each credit including any or all of the following, as applicable: a background summary of the borrowing entity, a management analysis, a financial analysis of the borrowing entity; an analysis of the traditional cash flow/debt service coverage of the borrowing entity; a collateral analysis; an analysis of any corporate or personal guarantors; financial and traditional cash flow analysis of any related entities; an assessment of the risks and the strengths of the credit; and a summary/recommendation supporting the proposed risk rating for each credit analyzed. Credits analyzed will usually be for basic loan requests with straightforward (single facility) organizations in common industries. Work closely with lead staff. Under direct supervision, with little opportunity for un-reviewed credit decision making. Establish, review and update new and existing loan files for SIS on a regular basis. Provide technical advice and assistance and completes special projects related to the Commercial Loan/Commercial Credit Department. Engage appraisers and evaluators as needed related to commercial loans. Review appraisals for compliance with USPAP as well as regulatory compliance related to applicable commercial loans. Review evaluations and price opinions for regulatory compliance related to applicable commercial loans.
This Job Description for the Commercial Credit Analyst I describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.
PI10cf6e91932e-5780
Read LessCommercial Credit Analyst II
Department: Credit Administration
Reports to: Commercial Credit Department Manager
Supervises: None
Status: Full-Time / Exempt / Hybrid
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Commercial Credit Analyst II:
Evaluate the financial condition of individuals and businesses applying for credit within Partners Bank. Assist with the engagement and review process of appraisals and evaluations related to commercial loans.
Job Requirements for the Commercial Credit Analyst II:
Bachelor's degree with a focus in either Business Administration, Accounting, Economics, or Finance or two to five years of accounting coursework and prior commercial credit analysis experience. Strong financial analytical abilities. Two to five years of experience with credit systems. Demonstrated ability to independently gather, consolidate, analyze and summarize data to provide well considered recommendations for all levels of commercial credit relationships. Ability to work on multiple analytical assignments without a loss in quality. Excellent verbal and written communication skills. Computer proficiency, including proficiency with Word and Excel and solid typing skills. Timeliness, ability to recognize and meet deadlines.
Specific Job Functions for the Commercial Credit Analyst II:
Analyze loan data on new, renewal and existing loans, including data provided by credit bureaus, other financial institutions. Perform independent analysis of a wide variety of commercial loan requests, including commercial and industrial and commercial real estate loan requests, in a timely manner. Analyze loan requests of all sizes and varying degrees of complexity based on experience. Familiar with the bank's commercial loan policy and can identify any deviations from the policy. Familiar with alternative structures to reduce credit risk. Complete a written analysis of each credit including any or all of the following, as applicable: a background summary of the borrowing entity, a management analysis, a financial analysis of the borrowing entity; an analysis of the traditional cash flow/debt service coverage of the borrowing entity; a collateral analysis; an analysis of any corporate or personal guarantors; financial and traditional cash flow analysis of any related entities; an assessment of the risks and the strengths of the credit; and a summary/recommendation supporting the proposed risk rating for each credit analyzed. Credit analyzed will usually be for more complex loan requests where borrowers may have complex organizational structures, and/or more complex collateral and/or unique industries. Aggregate exposure for these credits is generally higher requiring management loan committee and/or board approvals. Work independently, under limited supervision, with the opportunity for un-reviewed credit decision making. Establish, review and update new and existing loan files for Partners Bank on a regular basis. Provide technical advice and assistance and complete special projects related to the Commercial Loan/Commercial Credit Department. Engage appraisers and evaluators as needed related to commercial loans. Review appraisals for compliance with USPAP as well as regulatory compliance related to applicable commercial loans. Review evaluations and price opinions for regulatory compliance related to applicable commercial loans. Assist with monthly and quarterly reports relating to the loan loss reserves and, concentrations of credit and other reports used to monitor the entire loan portfolio.
This Job Description for the Commercial Credit Analyst II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job.
PIf84cda61edca-5845
Read LessCommercial Banker III
Department: Commercial Lending
Reports to: Senior Commercial Banker/Commercial Loan Department Manager
Supervises: None
Status: Full-Time / Exempt / Hybrid
Must already be authorized to work in the United States. Relocation is not provided.
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Commercial Banker III:
Business development (New loan origination) Oversee individual loan portfolio and assess commercial credit risk. Assist Commercial Loan Department Manager in their absence.
Job Requirements for the Commercial Banker III:
Bachelor's degree in business, finance or related field. Ten plus years of experience as a commercial lender. The ability to develop and administer up to a $40mm portfolio. Knowledge of commercial lending policies and procedures. Knowledge of lending services and related areas. Good managerial, communication and sales skills.
Specific Job Functions for the Commercial Banker III:
Analyze the credit history of applicants and determines their loan repayment capabilities. Negotiate credit terms, such as costs, loan repayment methods and collateral specifications. Develop and maintain interest rate structure to be consistent with financial institution policies and procedures, and to be competitive with current market rates. Evaluate potential and existing customer loan requests and makes loan recommendations to management. Review new laws and regulations that influence business lending within Partners Bank and makes recommendations to management when necessary. Develop new customer prospects and business for the financial institution. Make policy and procedures recommendations as needed. Community involvement to promote bank products and services i.e.: Rotary, Kiwanis or other Civic groups.
This Job Description for the Commercial Banker III describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Our generous benefits are listed on our website: Partners.Bank/about/careers/
PI85d4d367fffb-7748
Read LessSummary for the HR Manager:
Manage and coordinate human resources activities including but not limited to employment and employee relations.
Job Requirements for the HR Manager:
Bachelor's degree (B.A.) or equivalent, at least 10 years related experience, or equivalent combination of education and experience. Strong knowledge in recruiting efforts to lead the recruiting and onboarding initiatives. Excellent Managerial experience Working knowledge of HR laws and regulations. Must be flexible, detailed, organized, and the ability to handle multiple projects and meet deadlines. Ability to work independently and as a member of various teams and committees. Strong knowledge working with ADP Workforce Now Payroll Platform preferred. Proficient in Word and Excel. Strong interpersonal skills. Ability to prepare reports and business correspondence. Good judgement with the ability to make timely and sound decisions. Commitment to excellence and high standards. Excellent written and verbal communication skills. Ability to effectively communicate with people at all levels.
Specific Job Functions for the HR Manager:
Oversee the posting of job openings, assists with interviews, and thoroughly screens prospective employees. Oversee the orientation and training of newly hired employees. Work with managers on hiring, terminations and discipline of employees. Manage the HR Generalist/Benefits Coordinator and Training Manager Assist with the Development, implementation, and updates of Human Resource policies and procedures. Deal with concerns of employees and provide guidance as needed, including career path counseling. Assist with employee relations practices to maintain a positive employer-employee relationship and promote a high level of employee morale and motivation. Advise personnel on the bank's discipline system and monitor the performance improvement process for non-performing employees. Assist with the processing of payroll and related payroll reports. Maintain employee personnel files. Assist with Affirmative Action Plan, EEO-1, and VETS 4212 reporting. Assist with the maintenance of the Performance Evaluation Software Responsible for submitting State quarterly reporting. Provide regular reporting to the Director of Human Resources pertaining to activity within the HR and Training Department. Oversee EAP Program and Ergonomic/Safety Program. Responsible for Vendor Management within the Department. Assist with the quarterly Proof of the 941 and Statement of Deposits. Assist with Audits within the HR Department. Assist with the semi-annual reviews of NMLS. Coach, develop, and mentor staff and provide guidance and counseling as needed. Serve as backup to the HR Generalist / Benefits Coordinator and Training Manager as necessary. Serve as United Way Contribution Coordinator. Member of MBA and NHBA Human Resource Benefits Committee. Active in community volunteerism.
This Job Description for the HR Manager describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.
Our generous benefits are listed on our website: Partners.Bank/about/careers/
PI6dd3414b6e9d-0404
Read Less