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GreenState Credit Union
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  • Human Resources Intern  

    - North Liberty
    GreenState Credit UnionHuman Resources InternUS-IA-North LibertyJob ID... Read More
    GreenState Credit Union

    Human Resources Intern

    US-IA-North Liberty

    Job ID:
    Type: Seasonal
    # of Openings: 1
    Category: Human Resources
    GreenState Credit Union

    Overview

    GREENSTATE INTERNSHIPS:

    GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects. We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future. You will also have opportunities to work with GreenState members, other departments, and staff.

    The HR Intern will focus on several areas during the internship program including: General management/team support and project work focused on performance management, talent acquisition, and compensation and benefits.

    This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr. The program runs from May 19th through August 7th.

    We will start outreach to internship candidates in January 2026.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.



    Responsibilities

    Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival. Consistent usage of the members name during contact and always thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Assists with planning, coordination and execution of department events as directed by the appropriate staff member.Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.Performs any other duties as may be required to meet Credit Union objectives.This job description does not list all the job duties. Intern may be asked to perform other duties by the staff or supervisor. Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients. Work hours and project specifics will be negotiated with each candidate.

    Qualifications

    Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.Must be a current student in good academic standing.Enthusiasm about knowledge acquisition and learning.Good oral communication skills and the ability to produce written communication.Ability to follow oral and written instructions.Good telephone manners and techniques.Ability to use and understand written material.Ability to work with minimal direction and exercise sound judgment.Ability to perform basic math calculations.Strong analytical, oral, and written communication skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.Must be bondable.
    Reporting Relationship
    Reports to Department Leaders as assigned.

    Supervisory Responsibilities
    This position is not responsible for the supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 15-15 Hourly Wage



    PI294bb644ed7e-2995

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  • Wealth Management Intern  

    - Iowa City
    GreenState Credit UnionWealth Management InternUS-IA-Iowa CityJob ID:... Read More
    GreenState Credit Union

    Wealth Management Intern

    US-IA-Iowa City

    Job ID:
    Type: Seasonal
    # of Openings: 1
    Category: GreenState Trust
    GreenState Credit Union

    Overview

    GREENSTATE INTERNSHIPS:

    GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects. We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future. You will also have opportunities to work with GreenState members, other departments, and staff.

    The Wealth Management Intern will focus on several areas during the internship program including: A ttending meetings, supporting Financial Advisors, Trust Officers, and Administrative Associates, maintaining the call calendar, communicating with members and clients, reviewing accounts, and assisting with various projects including Guided Wealth Portfolio, Financial Planning, Grow Our Own, and Marketing.

    This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr. The program runs from May 19th through August 7th.

    We will start outreach to internship candidates in January 2026.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.



    Responsibilities

    Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Assists with planning, coordination and execution of department events as directed by the appropriate staff member.Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.Performs any other duties as may be required to meet Credit Union objectives.This job description does not list all the job duties. Intern may be asked to perform other duties by the staff or supervisor. Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients. Work hours and project specifics will be negotiated with each candidate.

    Qualifications

    Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.Must be a current student in good academic standing.Enthusiasm about knowledge acquisition and learning.Good oral communication skills and the ability to produce written communication.Ability to follow oral and written instructions.Good telephone manners and techniques.Ability to use and understand written material.Ability to work with minimal direction and exercise sound judgment.Ability to perform basic math calculations.Strong analytical, oral, and written communication skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.Must be bondable.
    Reporting Relationship
    Reports to Department Leaders as assigned.

    Supervisory Responsibilities
    This position is not responsible for the supervision of others.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 15-15 Hourly Wage



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  • Mortgage Operations Intern  

    - North Liberty
    GreenState Credit UnionMortgage Operations InternUS-IA-North LibertyJo... Read More
    GreenState Credit Union

    Mortgage Operations Intern

    US-IA-North Liberty

    Job ID:
    Type: Seasonal
    # of Openings: 1
    Category: Mortgage Operations
    GreenState Credit Union

    Overview

    GREENSTATE INTERNSHIPS:

    GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects. We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future. You will also have opportunities to work with GreenState members, other departments, and staff.

    The Mortgage Operations Intern will focus on several areas during the internship program including: Incoming mortgage documents/mail, outgoing mail, entering in names into our LOS system, providing support with data entry for purchase advices, providing support with data entry for new realtors, providing support to our lending teams in the Iowa City/Cedar Rapids area with printing and reviewing closing documents. This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr. The program runs from May 19th through August 7th. We will start outreach to internship candidates in January 2026.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.



    Responsibilities

    Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival. Consistent usage of the members name during contact and always thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Assists with planning, coordination and execution of department events as directed by the appropriate staff member.Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.Performs any other duties as may be required to meet Credit Union objectives.This job description does not list all the job duties. Intern may be asked to perform other duties by the staff or supervisor. Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients. Work hours and project specifics will be negotiated with each candidate.

    Qualifications

    Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.Must be a current student in good academic standing.Enthusiasm about knowledge acquisition and learning.Good oral communication skills and the ability to produce written communication.Ability to follow oral and written instructions.Good telephone manners and techniques.Ability to use and understand written material.Ability to work with minimal direction and exercise sound judgment.Ability to perform basic math calculations.Strong analytical, oral, and written communication skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.Must be bondable.
    Reporting Relationship
    Reports to Department Leaders as assigned.

    Supervisory Responsibilities
    This position is not responsible for the supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 15-15 Hourly Wage



    PIedb4a468350c-2990

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  • Mortgage Post Closing Intern  

    - North Liberty
    GreenState Credit UnionMortgage Post Closing InternUS-IA-North Liberty... Read More
    GreenState Credit Union

    Mortgage Post Closing Intern

    US-IA-North Liberty

    Job ID:
    Type: Seasonal
    # of Openings: 1
    Category: Mortgage
    GreenState Credit Union

    Overview

    GREENSTATE INTERNSHIPS:

    GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects. We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future. You will also have opportunities to work with GreenState members, other departments, and staff.

    The Mortgage Post Closing Intern will focus on several areas during the internship program including: Scanning all closed mortgage documents into Post Closing Sort mail to the right department between Post Closing/Servicing Work/Send final recorded mortgages and promissory notes to end investor Complete and send attorney/title packets Work mortgage operations projects as they come up As time allows, learn and work mortgage operational tasks such as disclosure, redisclosure and lock desk & mortgage post closing files This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr. The program runs from May 19th through August 7th. We will start outreach to internship candidates in January 2026.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.



    Responsibilities

    Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival. Consistent usage of the members name during contact and always thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Assists with planning, coordination and execution of department events as directed by the appropriate staff member.Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.Performs any other duties as may be required to meet Credit Union objectives.This job description does not list all the job duties. Intern may be asked to perform other duties by the staff or supervisor. Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients. Work hours and project specifics will be negotiated with each candidate.

    Qualifications

    Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.Must be a current student in good academic standing.Enthusiasm about knowledge acquisition and learning.Good oral communication skills and the ability to produce written communication.Ability to follow oral and written instructions.Good telephone manners and techniques.Ability to use and understand written material.Ability to work with minimal direction and exercise sound judgment.Ability to perform basic math calculations.Strong analytical, oral, and written communication skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.Must be bondable.
    Reporting Relationship
    Reports to Department Leaders as assigned.

    Supervisory Responsibilities
    This position is not responsible for the supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 15-15 Hourly Wage



    PI605168b5ce29-2989

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  • General Ledger Accountant  

    - North Liberty
    GreenState Credit UnionGeneral Ledger AccountantUS-IA-North LibertyJob... Read More
    GreenState Credit Union

    General Ledger Accountant

    US-IA-North Liberty

    Job ID:
    Type: Regular Full-Time
    # of Openings: 1
    Category: Accounting
    GreenState Credit Union

    Overview

    POSITION SUMMARY:

    This position will compile, analyze and reconcile multiple accounts within the general ledger in accordance with generally accepted accounting principles and practices. Work involves collaborating across departments to address and resolve reconciliation matters and to provide expertise and detailed support. Staff in this role have an understanding of the Credit Union's processes and procedures, working knowledge of core operating systems used in assigned general ledger accounts and are experienced in identifying and resolving routine issues related to transaction postings. This role's focus is on accurate and efficient processing of all duties while providing excellent service to internal staff.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

    Pay range for this hourly position is $33.31 - $38.94/hr with a progressive benefits package.



    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events, on an annual basis.Responsible for monitoring and reconciling credit union clearing (GL and DDA accounts), suspense and exception general ledgers.Reconciles the credit union's daily cash letter.Perform bank reconciliations for all corporate accounts on a daily and monthly basis.Ensures the share and loan balances across main core platform agree to the general ledgers.Perform general ledger account reconciliations for assigned balance sheet accounts on daily, weekly, and/or month-end basis.Ability to analyze data sets and be able to identify any anomalies or erroneous entries, research any issues and drive resolution.Responsible for research and follow-up of all outstanding reconciliation items to ensure items are resolved in a timely manner.Ensure substantive detailed documentation is provided for reconciling items in accordance with internal policy.Assist departments with problem-solving, balancing, and other issues related to outstanding general ledger balances.Possesses general understanding of transaction flow through the core and ancillary operating systems to general ledger for each assigned general ledger account.Identify and prepare necessary journal entries for reconciling items within accounts.Provide back-up support to immediate team members, as needed.Identifies opportunities for efficiency and/or effectiveness improvements, including looking for opportunities to reduce human errors.Performs any other temporary or permanent duties as assigned.

    Qualifications

    Minimum two to three years of recent experience in general ledger accounting, preferably in a financial institution accounting department.Associate degree in accounting or a mixture of relevant, equivalent work experience is required.A basic understanding of general ledger functionality from transaction to financial statement reporting.Familiarity and understating of generally accepted accounting principles.Advanced skills in Excel, PowerPoint, Word and Outlook.Excellent time management skills with the ability to multi-task, prioritize, and meet deadlines in a high-volume, fast-paced environment.Ability to operate in complex and ambiguous environments, using experience and judgment to make quick, effective decisions under pressure.Exceptional eye for detail with a high level of accuracy and an ability to independently analyze and problem solve errors and processes.Demonstrated critical thinking to identify efficiencies or new approaches for current operating procedures.Ability to apply discretion and trust with confidential material.Ability to work independently while effectively participating with the larger team.Regular reliable attendance and punctuality are essential functions to this position.Must possess a growth mindset with an inquisitive mind and willingness to learn from setbacks.Adaptability, a positive attitude, excellent attendance, and strong self-motivation are indispensable attributes for this position.The candidate must come in ready to assume the role with limited training.Power BI / Power Automate experience a plus.Must be bondable.
    Reporting Relationship
    This position reports to the Director Accounting.

    Supervisory Responsibilities
    This position is not responsible for the supervision of others.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 33.31-38.94 Hourly Wage



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  • Instructional Designer  

    - North Liberty
    GreenState Credit UnionInstructional DesignerUS-IA-North LibertyJob ID... Read More
    GreenState Credit Union

    Instructional Designer

    US-IA-North Liberty

    Job ID:
    Type: Exempt Full-Time
    # of Openings: 1
    Category: Human Resources
    Work From Home

    Overview

    This position is responsible for writing and developing course contents to deliver information to employees in an engaging, efficient, and effective manner. This includes working with subject matter experts to identify content suitable for inclusion in electronic courses; designing course components and course outlines based on a needs assessment, developing, managing, and maintaining written documentation of procedures to further support content delivered through online courses; and development and maintenance of the content on the Learning Management System. This role works closely with the subject matter experts delivering instruction in the classroom to develop and design training courses and deliver them through various learning technologies.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

    Salary range for this position is $79,173.90 - $92,563.38 with a progressive benefit package.



    Responsibilities

    Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed, and are subject to change:

    Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Meets with subject matter experts and the learning and development team to identify content that is best delivered through electronic courses and e-learning platforms.Identifies critical course objectives by working closely with subject matter experts, evaluating the needs, goal and outcome of the course objectives.Works as content liaison for change management for the credit union, organizing change information into consumable content for LMS l or other learning technologies.Ensures content is organized, reliable, accurate, and relevant.Presents the framework design/s to the end user with description of the idea meant to be communicated.Packages course content for media design electronic course content and flow.Provides reports and verifies that finished courses meet the objectives specified by subject matter experts.Assists in developing engaging electronic courses to reinforce critical concepts, enhance transfer of knowledge, and aid knowledge retention.Verifies that finished courses meet the objectives specified by subject matter experts.Acts as an administrator for the Learning Management System.Monitors, refreshes and updates content to keep employees engaged through the Learning Management System.Maintains document tags and metadata to optimize search functionality in the Learning Management System.Assists with the creation of written training documents, learning aids, handouts, and PowerPoints for use in instructor-led training sessions.Identifies, promotes, and evaluates innovative ideas for delivery of electronic content using all systems and software available.Seeks out opportunities to create efficiencies in the delivery of content to employees.Performs other duties as assigned.

    Qualifications

    Bachelor's degree in learning and development, learning technologies, or instructional design is strongly preferred.Three to five years of experience in a training and development, learning technologies, instructional design or a closely related field required.Experience with Learning Management System software and Articulate 360 or other courseauthoring software preferred.Understanding of learning theory or instructional design process is preferred.Resourceful and well organized with the ability to execute multiple projects concurrently within required timelines.Strong written and interpersonal communication skills.Experience working in project management with subject matter experts is strongly preferred.High scanning accuracy with extreme attention to detail.High quality standards with a focus on quality over quantity.Resourceful in finding additional resources to assist with content development.Thorough understanding of creative commons licensing, attribution rules, and copyright law.Stays current with emerging electronic training design and adult learning theory.Self-directed nature, ability to work independent of supervision with responsibility for direction, control, or planning of new projects.Creative and adaptable with good problem-solving skills.Experience with or knowledge of marketing theory or strategies desirable.Must be bondable.
    Reporting Relationship
    This position reports to the Vice President/Organizational Effectiveness.

    Supervisory Responsibilities
    This position is not responsible for the supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 79173.9-92563.38 Yearly Salary



    PI4d59c4f2e8c0-2657

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  • Mortgage Loan Post Closer  

    - North Liberty
    GreenState Credit UnionMortgage Loan Post CloserUS-IA-North LibertyJob... Read More
    GreenState Credit Union

    Mortgage Loan Post Closer

    US-IA-North Liberty

    Job ID:
    Type: Regular Full-Time
    # of Openings: 1
    Category: Mortgage
    GreenState Credit Union

    Overview

    Is accountable for the accuracy and completeness of all mortgage loan documentation, file maintenance and scanning. Responsible for all post closing functions.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

    Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package.



    Responsibilities

    Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change.

    Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Supports a diverse and inclusive work environment.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.Interacts with various lending teams to ensure all necessary documents are included in the file to be sent to secondary market including any conditions required by AUS or GreenState underwriter.Assumes an "audit" function for files prior to shipping the file to the secondary market. Ensures all necessary documents are complete and included in all files before completing the file as required by GreenState underwriter.Uploads all files to secondary market vendors by investors lock date to ensure prompt delivery and reduction of roll fees and extension fees.Maintains accuracy of Warranty Deed, Ground Water Hazard Statement, Declaration of Value, Mortgage and any additional documents that are to be recorded Uploads documentation for recording to the appropriate County Recorder in a timely manner to ensure GreenState maintains their first lien position.Orders final title commitment (901s) and follows up after closing to ensure prompt delivery of Title Guaranty to reduce final documentation fees from secondary market investors.Sends final documentation to secondary market after Title Guaranty is received and mails out abstracts to appropriate individuals/organizations.Delivers notes to investors in a timely manner to prevent roll fees.Manages and is responsible for the suspension and funding reports on a daily basis. Uploads all necessary documents to investor to prevent delay and any roll fees with investor.Balances the secondary market funding when a loan is sold to ensure accurate postings by both vendor and MLA.Registers all secondary market loans with MERS in a timely manner to ensure accuracy of lien position and to prevent delays in the loans being purchased.Activates and pays PMI in a timely manner on loans that require PMI.Ensures receipt of first payments for required secondary market loans through mailings and other forms of member contact.Verifies accuracy and completeness of mortgage loan data entry on core system for piggyback second mortgages.Follows up on any missing documentation in mortgage file and scans and indexes all closed inhouse mortgage loan file documentation.Creates a permanent file for all files to retain documents such as the original Note and Mortgage. Files all in-house mortgage files by numerical sequence. Performs additional miscellaneous filing as necessary.Ensures neatness and organization of loan file/document storage.Tracks mortgage loan file/document retention. Coordinates shredding and disposal of mortgage loan files/documentation when the file/documentation are no longer required to be retained.

    Qualifications

    Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.Interpersonal skills to represent the Credit Union in a positive way during member contact and to gather data from a number of sources and to represent positively the Credit Union during such contacts.Ability to provide quality service to members by phone or in person.Ability to develop and maintain effective working relationships with co-workers.Ability to prioritize assignments and organize work efficiently, to handle large volumes of details.Ability to operate related computer applications, an on-line terminal and other standard office equipment.Lending policies and Real Estate knowledge helpful.High school diploma or equivalent (i.e. GED.) with six months to one year previous related work experience or post secondary degree in Business, Mathematical Science, or other related field.Must be bondable.
    Reporting Relationship
    Reports to the Mortgage Post Closing Supervisor.

    Supervisory Responsibilities
    This position is not responsible for the supervision of others.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 23.61-27.6 Hourly Wage



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  • Bilingual Member Service Representative  

    - Cedar Rapids
    GreenState Credit UnionBilingual Member Service RepresentativeUS-IA-Ce... Read More
    GreenState Credit Union

    Bilingual Member Service Representative

    US-IA-Cedar Rapids

    Job ID:
    Type: Regular Full-Time
    # of Openings: 1
    Category: Retail
    GreenState Credit Union

    Overview

    The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

    GreenState is proud to offer a Bilingual Pay Program for qualifying applicants.

    French or Spanish speaking preferred.

    Hours:

    Monday-Friday 8:30-5:30

    Saturday 8:30-12:30

    Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.



    Responsibilities

    Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

    Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.Makes weekly outbound service calls to members.Answers member questions or refer members to appropriate departments or supervisors.Assists with member account discrepancies, statement problems, complaints and escalates as necessary.Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.Maintains a satisfactory balancing record.Educates members and staff of the features and benefits of all our products and services.Refers products and services that benefit members to achieve team goals.Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.Processes mail and night deposit transactions.Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.Complete daily work including balancing and reconciliation of drawer offages.Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .Assists in security procedures. Has access to and is accountable for office keys and combinations.Balances, maintains, and corrects the coin machine and cash recyclers.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

    Qualifications

    Interpersonal skills to represent the Credit Union in a positive way.High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations.Accuracy in the handling of cash, recording daily transactions, and attention to detail.Good telephone manners and techniques.Ability to work with minimal direction and exercise sound judgment.Member account problem-solving skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Ability to develop and maintain effective working relationships as a cohesive team.High school diploma or the equivalent (i.e. GED).Cash handling, sales, and customer service experience desired.Must be bondable.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
    Reporting Relationship
    Reports to the Vice President/Branch Managers as assigned.

    Supervisory Responsibilities
    This position is not responsible for supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 17.39-20.33 Hourly Wage



    PI371f68cb5-

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  • Member Service Representative  

    - Marion
    GreenState Credit UnionMember Service RepresentativeUS-IA-MarionJob ID... Read More
    GreenState Credit Union

    Member Service Representative

    US-IA-Marion

    Job ID:
    Type: Regular Full-Time
    # of Openings: 1
    Category: Retail
    GreenState Credit Union

    Overview

    The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

    Hours:

    Monday-Friday 8:45am-5:15pm
    Saturday 8:45am-12:15pm

    Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.



    Responsibilities

    Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

    Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.Makes weekly outbound service calls to members.Answers member questions or refer members to appropriate departments or supervisors.Assists with member account discrepancies, statement problems, complaints and escalates as necessary.Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.Maintains a satisfactory balancing record.Educates members and staff of the features and benefits of all our products and services.Refers products and services that benefit members to achieve team goals.Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.Processes mail and night deposit transactions.Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.Complete daily work including balancing and reconciliation of drawer offages.Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .Assists in security procedures. Has access to and is accountable for office keys and combinations.Balances, maintains, and corrects the coin machine and cash recyclers.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

    Qualifications

    Interpersonal skills to represent the Credit Union in a positive way.High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations.Accuracy in the handling of cash, recording daily transactions, and attention to detail.Good telephone manners and techniques.Ability to work with minimal direction and exercise sound judgment.Member account problem-solving skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Ability to develop and maintain effective working relationships as a cohesive team.High school diploma or the equivalent (i.e. GED).Cash handling, sales, and customer service experience desired.Must be bondable.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
    Reporting Relationship
    Reports to the Vice President/Branch Managers as assigned.

    Supervisory Responsibilities
    This position is not responsible for supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    Compensation details: 17.39-20.33 Hourly Wage



    PI3afbfa86d7b5-0879

    Read Less
  • Member Service Representative  

    - Cedar Rapids
    GreenState Credit UnionMember Service RepresentativeUS-IA-Cedar Rapids... Read More
    GreenState Credit Union

    Member Service Representative

    US-IA-Cedar Rapids

    Job ID:
    Type: Regular Full-Time
    # of Openings: 1
    Category: Retail
    GreenState Credit Union

    Overview

    POSITION SUMMARY:

    The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

    GREENSTATE CULTURE:

    At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

    Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.

    Hours:

    Monday-Friday 8:45am - 5:15pm

    Saturdays 8:45am - 12:15pm



    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

    Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member information.Supports a diverse and inclusive work environment.Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.Makes weekly outbound service calls to members.Answers member questions or refer members to appropriate departments or supervisors.Assists with member account discrepancies, statement problems, complaints and escalates as necessary.Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.Maintains a satisfactory balancing record.Educates members and staff of the features and benefits of all our products and services.Refers products and services that benefit members to achieve team goals.Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.Processes mail and night deposit transactions.Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.Complete daily work including balancing and reconciliation of drawer offages.Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .Assists in security procedures. Has access to and is accountable for office keys and combinations.Balances, maintains, and corrects the coin machine and cash recyclers.Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

    Qualifications

    JOB REQUIREMENTS:

    Interpersonal skills to represent the Credit Union in a positive way.High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations.Accuracy in the handling of cash, recording daily transactions, and attention to detail.Good telephone manners and techniques.Ability to work with minimal direction and exercise sound judgment.Member account problem-solving skills.Proficiency with related computer applications, spreadsheets, word processing, and database applications.Ability to develop and maintain effective working relationships as a cohesive team.High school diploma or the equivalent (i.e. GED).Cash handling, sales, and customer service experience desired.Must be bondable.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
    Reporting Relationship
    Reports to the Vice President/Branch Managers as assigned.

    Supervisory Responsibilities
    This position is not responsible for supervision of other employees.

    Equal Opportunity Employment Statement
    GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.

    PIc479d91cc22d-1465

    Read Less

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