About Capital Waste Services
At Capital Waste Services (CWS), we are committed to delivering reliable, customer focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high integrity work environment where people can grow and thrive.
Position Summary
The Office Manager is responsible for overseeing the day-to-day administrative operations of the office and ensuring a professional, organized, and efficient workplace. This role serves as a central point of coordination between departments, supporting customer service, operations, HR, and finance while maintaining office systems, procedures, and standards.
The ideal candidate is highly organized, proactive, and comfortable balancing multiple priorities in a fast-paced environment.
Key Responsibilities
Office & Administrative Operations
Oversee daily office operations to ensure efficiency, organization, and compliance with company policiesServe as the primary point of contact for office related matters, visitors, vendors, and internal staffMaintain office filing systems, records, and documentation (physical and electronic)Manage incoming calls, correspondence, mail distribution, and general office communicationsCoordinate office schedules, meetings, and appointments as needed
Staff & Department Support
Support Customer Service, Dispatch, Operations, HR, and Management teams with administrative needsAssist with onboarding logistics for new hires (workspace setup, supplies, system access coordination)Act as a resource for employees regarding office procedures and administrative processesProvide backup support to front office and customer facing staff when needed
Office Resources & Vendor Management
Order and maintain office supplies, equipment, and inventoryCoordinate facility maintenance, repairs, and vendor servicesManage vendor relationships, invoices, and service contracts related to office operationsMonitor office budget expenses and submit invoices for approval and processing
Process Improvement & Compliance
Develop, document, and maintain office procedures and administrative workflowsIdentify opportunities to improve efficiency, organization, and communicationEnsure compliance with company policies, safety standards, and record keeping requirementsSupport audits, reporting requests, and internal reviews as needed
Qualifications
Required
High school diploma or equivalent3+ years of experience in office management, administrative management, or a similar roleStrong organizational, time management, and multitasking skillsExcellent written and verbal communication skillsProficiency in Microsoft Office (Word, Excel, Outlook)Ability to handle sensitive and confidential information with discretionPreferred
Associate's or Bachelor's degree in Business Administration or related fieldExperience supporting operations, customer service, or multi department environmentsFamiliarity with ERP, billing, or customer management systems
Work Environment & Physical Requirements
Standard office environment; onsite positionProlonged periods of sitting and working at a computerOccasional lifting of office supplies or materials (up to 15 lbs)
Why Join Capital Waste Services, LLC
Stable, growing organization with strong operational leadershipCollaborative, team-oriented cultureOpportunity to make a direct impact on daily operations and employee experienceCompetitive pay and benefits packagePI7fef0c65da58-5820
Read LessAbout Capital Waste Services
At Capital Waste Services (CWS), we are committed to delivering reliable, customer-focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high-integrity work environment where people can grow and thrive.
The Route Manager directs the activities of drivers and loaders in order to provide safe, effective and courteous waste collection service to customers.
PRIMARY DUTIES AND RESPONSIBILITIES:
This list of Route Manager duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Manage one or multiple departments.Manage supervisor(s) to ensure safety and compliance in your respective department.Manage drivers and loaders through scheduling their routes, implementing corrective action and managing other related issues.Resolve missed pick-ups and/or schedule additional pick-ups.Respond to customer inquiries, special requests and/or complaints. May also interact with city, state, or municipal government employees.Perform route audits to ensure safe and efficient procedures are followed and to identify possible training needs. Complete employee route observations and discuss results with drivers and loaders.Develop work schedules to match staffing levels, make work assignments and monitor progress to improve work process efficiency. May also plan routes to provide the most efficient service to customers while managing labor hours and disposal tons.Respond to driver reports of problem pick-ups such as unsafe conditions or potential hazardous material.Coordinate with Accounts Receivable, Customer Service and Sales departments to address concerns and/or changes in customer service. Coordinate with the Maintenance department to address concerns and/or changes to vehicle repairs.Responsible for the timely communication, correction and follow up of customer service-related issues.Approve time sheets and completed route sheets for pay calculations. Maintain and review logs for DOT hours worked and other required records.Maintain adherence to Company policy regarding operations and safety issues.May assist in investigation of accidents, injuries, or property damage claims.May be required to drive and/or ride the back of route vehicles to cover shortages in staff or missed pick-ups.Manage, direct and or implement coaching guidelines/specifics for personnel at your site.KNOWLEDGE, SKILLS AND ABILITIES:
Ability to communicate effectively with all levels of personnel, customers and vendorsGood written and verbal communication skillsKnowledge of DOT, OSHA and other regulations related to commercial driving and waste collectionMechanical KnowledgeMINIMUM REQUIREMENTS:
Education: High School Diploma, GED and/or equivalent work experience
Years of Experience: Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered.
Certifications: OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised.
Benefits:
401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offReferral programVision insuranceSchedule:
Monday to Friday
Experience:
Solid waste management: 2 years (Preferred)Route planning: 2 years (Preferred)License/Certification:CDL (Preferred)Work Location: In person
Requirements:Education: High School Diploma, GED and/or equivalent work experience
Years of Experience: Minimum two years of related Waste, distribution or transportation industry experience desired but not essential. Experience as a commercial driver, customer service representative or dispatch clerk is preferred. An equivalent combination of education, experience and certification may be considered.
Certifications: OSHA training certificate is a plus. Must meet all regulatory requirements to qualify to operate equipment supervised.
PI95bbfd5-
Read LessAbout Capital Waste Services
At Capital Waste Services (CWS), we are committed to delivering reliable, customer-focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high-integrity work environment where people can grow and thrive.
POSITION SUMMARY:
Responsible for marketing and selling assigned Capital Waste services to existing and potential customers to increase profitable revenue. Responsible for achieving budgeted sales and retention goals for accounts as assigned
MINIMUM REQUIREMENTS:
Education: High School Diploma, GED and/or equivalent work experience.
An Associates' Degree in Business Administration or Sales and Marketing is preferred
Years of Experience: At least 3 years of related experience. A minimum of 2 years' experience in Solid Waste and/or a service-related industry is preferred
PRIMARY DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Establish and maintain a high level of customer satisfaction by meeting customer retention goals, resolving customer issues in a timely manner, and solving accounts receivable and service problems. Communicate to and work with the Sales Manager/General Manager to resolve unique customer issuesGenerate revenue through the sale of services to new and existing accounts. Increase existing account revenue. Meet or exceed sales all activity goals for both new sales and retentionDemonstrate basic knowledge of technical equipmentAcquire fundamental knowledge of potential customers, pricing and competitionGain an understanding of and execute the division's pricing and service strategiesIdentify and engage other sister company opportunitiesEffectively use Capital Waste Services' sales tools. Prepare timely and accurate sales activity reportsAcquire a fundamental understanding of appropriate local, state and Federal regulationsKNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrated organizational, oral, written, and listening skillsProficient computer skillsExcellent selling and account management skillsAbility to communicate professionally with internal and external customersAbility to generate and manage leads, opportunities and contract negotiations to close businessEffective influential, selling, and closing skillsAbility to read, write, and comprehend reports and associated documentsAbility to understand and follow oral and written instructionsAbility to prioritize workload and meet time sensitive deadlinesStrong work ethic, demonstrating integrity, trust, and maintain confidentialityStrong interpersonal skills, including effective presentation and listening skills.Flexibility to accept and adapt to change, as well as the commitment to seek continuous improvementDemonstrate strong business acumen and ability to work effectively across various teams and levelsDemonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer serviceExcellent analytical, attention to detail, and problem-solving skillsMACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:
Usual office equipment including computer, phone, fax machine, copier and calculatorMS Office including Word, Excel and OutlookWORK ENVIRONMENT:
Usual office environmentMay require travel to area businesses, multiple sites including transfer stations and/or landfillsTYPICAL PHYSICAL DEMANDS:
Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or managementAbility to use a computer and related devices, such as a keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstationPossess speaking skills and hearing ability to interact with customers on the telephonePREFERRED:
Bachelor's degree in business administration, advertising, marketing or related fieldSolid Waste industry or ancillary experience Requirements:PId05f7de592b9-9322
Read LessCWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!
Capital Waste Services offers GREAT hours with full time pay and benefits for CDL Drivers. Pay based on Experience.
CDL Driver Qualifications
CDL Drivers with a Class "B or A" CDLPrefer at least 2 years of driving experience in the garbage truck industry with rear load, ASL, roll off, or front endsafe driving record and will be verified through the Department of Motor Vehiclescurrent and in compliance with all D.O.T. requirementsValid Medical CertificationBe dependable, reliable and trustworthyBe able to pass a drug test and background checkJob Type: Full-time
Responsibilities
Operate various types of trucks, including Front-End Load, Roll-Off, Rear-Load, or Automated Side-Load (ASL), to collect and transport waste materials.Ensure the safe loading and unloading of materials while adhering to all safety regulations.Conduct routine vehicle inspections and perform minor mechanical maintenance as needed.Maintain accurate records of deliveries and communicate effectively with team members and supervisors.Provide excellent customer service during interactions with the public.Job Type: Full-time
Benefits:
401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:
Monday to FridayWeekends as neededRequirements
License/Certification:
Valid CDL A or B (Required) - Has held for at least 2 YearsMedical Card (Preferred)Minimum 21 years of ageDriving record in good standingRequirements:
Education, Training, Experience and Licensing/Certification Requirements:
Previous experience with Front-End Load, Roll-Off, Rear-Load, Automated Side-Load (ASL) (Preferred)High school diploma or general education degree (GED) (desired)Possess valid Class A or B Commercial Driver's License (CDL)Prior waste industry driving experience (Preferred)Two (2) years of satisfactory driving experience of Class A or B vehicles (Required)Satisfactory MVR (Motor Vehicle Driving Record)Must pass a DOT physical, drug screen and criminal background checkPI2eec0ea8e5-
Read LessCWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!
Capital Waste Services offers GREAT hours with full time pay and benefits for CDL Drivers. Pay based on Experience.
CDL Driver Qualifications
CDL Drivers with a Class "B or A" CDLPrefer at least 2 years of driving experience in the garbage truck industry with rear load, ASL, roll off, or front endsafe driving record and will be verified through the Department of Motor Vehiclescurrent and in compliance with all D.O.T. requirementsValid Medical CertificationBe dependable, reliable and trustworthyBe able to pass a drug test and background checkJob Type: Full-time
Responsibilities
Operate various types of trucks, including Front-End Load, Roll-Off, Rear-Load, or Automated Side-Load (ASL), to collect and transport waste materials.Ensure the safe loading and unloading of materials while adhering to all safety regulations.Conduct routine vehicle inspections and perform minor mechanical maintenance as needed.Maintain accurate records of deliveries and communicate effectively with team members and supervisors.Provide excellent customer service during interactions with the public.Job Type: Full-time
Benefits:
401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:
Monday to FridayWeekends as neededRequirements
License/Certification:
Valid CDL A or B (Required) - Has held for at least 2 YearsMedical Card (Preferred)Minimum 21 years of ageDriving record in good standingRequirements:
Education, Training, Experience and Licensing/Certification Requirements:
Previous experience with Front-End Load, Roll-Off, Rear-Load, Automated Side-Load (ASL) (Preferred)High school diploma or general education degree (GED) (desired)Possess valid Class A or B Commercial Driver's License (CDL)Prior waste industry driving experience (Preferred)Two (2) years of satisfactory driving experience of Class A or B vehicles (Required)Satisfactory MVR (Motor Vehicle Driving Record)Must pass a DOT physical, drug screen and criminal background checkPI29ca5-
Read LessCapital Waste Services is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!
The Customer Data Manager is responsible for overseeing the accuracy, integrity, and timeliness of customer-related data across company systems, with primary responsibility for cash application oversight and commercial customer contract data management. This role ensures customer payments are applied correctly, commercial contracts are entered and maintained accurately, and downstream billing and financial reporting are supported through strong controls, quality assurance, and cross-functional coordination.
This position partners closely with Sales, Operations, Billing, AR, Finance, and Business Systems but does not perform collections or customer billing.
PIefb16ec5-
Read LessCWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!
Capital Waste Services offers GREAT hours with full time pay and benefits for CDL Drivers. Pay based on Experience.
CDL Driver Qualifications
CDL Drivers with a Class "B or A" CDLPrefer at least 2 years of driving experience in the garbage truck industry with rear load, ASL, roll off, or front endsafe driving record and will be verified through the Department of Motor Vehiclescurrent and in compliance with all D.O.T. requirementsValid Medical CertificationBe dependable, reliable and trustworthyBe able to pass a drug test and background checkJob Type: Full-time
Responsibilities
Operate various types of trucks, including Front-End Load, Roll-Off, Rear-Load, or Automated Side-Load (ASL), to collect and transport waste materials.Ensure the safe loading and unloading of materials while adhering to all safety regulations.Conduct routine vehicle inspections and perform minor mechanical maintenance as needed.Maintain accurate records of deliveries and communicate effectively with team members and supervisors.Provide excellent customer service during interactions with the public.Job Type: Full-time
Benefits:
401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:
Monday to FridayWeekends as neededRequirements
License/Certification:
Valid CDL A or B (Required) - Has held for at least 2 YearsMedical Card (Preferred)Minimum 21 years of ageDriving record in good standingRequirements:
Education, Training, Experience and Licensing/Certification Requirements:
Previous experience with Front-End Load, Roll-Off, Rear-Load, Automated Side-Load (ASL) (Preferred)High school diploma or general education degree (GED) (desired)Possess valid Class A or B Commercial Driver's License (CDL)Prior waste industry driving experience (Preferred)Two (2) years of satisfactory driving experience of Class A or B vehicles (Required)Satisfactory MVR (Motor Vehicle Driving Record)Must pass a DOT physical, drug screen and criminal background checkCompensation details: 23-30 Hourly Wage
PI04d26d37acf5-9447
Read LessCWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business!
The HQ Relief Driver provides operational support across multiple locations by filling in for driver vacancies. This role requires extensive travel to various sites and flexibility to adapt to different routes and operational needs.
Capital Waste Services offers GREAT hours with full time pay and benefits for CDL Drivers. Pay based on Experience.
CDL Driver Qualifications
CDL Drivers with a Class "B or A" CDLPrefer at least 2 years of driving experience in the garbage truck industry with rear load, ASL, roll off, or front endsafe driving record and will be verified through the Department of Motor Vehiclescurrent and in compliance with all D.O.T. requirementsValid Medical CertificationBe dependable, reliable and trustworthyBe able to pass a drug test and background checkJob Type: Full-time
Responsibilities
Operate CDL or Non-CDL vehicles to transport waste and recycling materials according to company standards.Cover routes for absent drivers across multiple regions, ensuring timely and safe service.Comply with DOT regulations and company safety policies at all times.Perform pre-trip and post-trip inspections and report any maintenance issues.Communicate effectively with dispatch and local site managers to ensure smooth operations.Maintain accurate logs and documentation as required by DOT and company policy.Operate various types of trucks, including Front-End Load, Roll-Off, Rear-Load, or Automated Side-Load (ASL), to collect and transport waste materials.Ensure the safe loading and unloading of materials while adhering to all safety regulations.Conduct routine vehicle inspections and perform minor mechanical maintenance as needed.Maintain accurate records of deliveries and communicate effectively with team members and supervisors.Provide excellent customer service during interactions with the public.Job Type: Full-time
Benefits:
401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:
Monday to FridayWeekends as neededRequirements
Ability to travel 100% of the time, including overnight stays.Strong adaptability to different routes and operational environments.Valid CDL A or B (Required) - Has held for at least 2 YearsMinimum two (2) years of CDL driving experience.Medical Card (Preferred)Minimum 21 years of ageDriving record in good standingMust pass background checks and drug screening per company and DOT standards.Requirements:
Education, Training, Experience and Licensing/Certification Requirements:
Previous experience with Front-End Load, Roll-Off, Rear-Load, Automated Side-Load (ASL) (Preferred)High school diploma or general education degree (GED) (desired)Possess valid Class A or B Commercial Driver's License (CDL)Prior waste industry driving experience (Preferred)Two (2) years of satisfactory driving experience of Class A or B vehicles (Required)Satisfactory MVR (Motor Vehicle Driving Record)Must pass a DOT physical, drug screen and criminal background checkPIdbc3ad8b6b18-3023
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