Description At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. Our values are our foundation. We're constantly striving to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute. ABOUT THE ROLE The Application Services
Manager is responsible for the day-to-day operational leadership, support, and service delivery of the organization's enterprise application portfolio. This role serves as the primary operational owner for application services, ensuring responsive support, effective triage of incidents and requests, disciplined change management, and strong coordination between IT teams, business stakeholders, and vendors. Reporting to the Director of Enterprise Applications, the Application Services
Manager enables the Director to focus on strategic initiatives by assuming responsibility for daily application operations, service performance, and minor enhancement prioritization. The role is critical to improving service levels, reducing ticket resolution times, and strengthening governance around application support and change management. The Application Services
Manager is expected to develop strong working knowledge of enterprise systems supporting accounting, finance, manufacturing, sales, and other business functions, and to translate business needs into effective operational execution. KEY APPLICATIONS SUPPORTED Enterprise systems may include, but are not limited to: Manufacturing and Retail ERP and operational tools (e.g., Deacom v17, Lasso, KPA, Great Plains, AS400) Financial and compliance tools (e.g., Stampli, Blackline, Sage FAS, AuditBoard, Visual Lease, OpenText Legalhold, Clover, etc.) Reporting and analytics platforms (e.g., SSRS, PowerBI, etc.) Integration and EDI: (e.g., SSIS, sFTP, S3, ANSI X12, etc. ) ESSENTIAL DUTIES identify and implement continuous improvements. Drive application resiliency through effective incident management, root cause analysis, and remediation planning. Partner with the Director to support disaster recovery (DR) and business continuity planning (BCP) for critical applications. Enhancement
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