• T

    Shift Manager - Urgently Hiring  

    - Clayton
    Learn More About the MRCO Family at with benefits that include Competi... Read More
    Learn More About the MRCO Family at with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! Role: The Shift Manager will support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. Responsibilities and Accountabilities: Ensuring Consistent Customer Satisfaction - Executes the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed. - Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s). - Ensures that all employees present a neat clean appearance and wear company uniform. - Personally demonstrates that the Customer needs are the highest priority. - Ensures food safety, quality and accuracy of orders. - Resolves customer complaints quickly while maintaining positive customer relations. - Greets customers with a smile, is polite and pleasant when speaking with customers. - Works with urgency. - Works with management and fellow employees. - Cooperates with peers - works with fellow employees as part of a team, helps others when they need a hand. Developing People - Provides regular feedback to the RGM on the performance of Team Members. - Provides ongoing constructive and complimentary feedback to Team Members. - Actively participates in the training of Team Members. - Handles conflicts constructively and works with RGM to achieve resolution. Act Like an Owner - Assists in Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor. - Oversees proper product preparation, rotation, portioning, cooking and holding times. - Assists RGM with facility maintenance and ensure health and safety standards are followed at all times. - Performs other duties as required by manager. Job Requirements and Essential Functions: - Strong preference for internal promote form Hourly Champion position. - Must be at least 18 years old. - Must have reliable transportation. - Able to do basic business math. - Able to stock shelves and coolers. - Able to oversee and manage subordinate employees and provide direction. - Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. - Able to clean the parking lot and grounds surrounding the restaurant. - Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. - Demonstrates a positive and enthusiastic attitude with co-workers. - Must pass background check criteria. Attendance - Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. - Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy - Acts without being told, goes beyond what is simply required and maintains a high activity level. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. EEO - MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older). Benefits - Competitive pay - Early Pay with the Rain App - Flexible schedule - Paid vacation time - Free meal during shift - Bonus Program - Career Path Opportunities - 401k and Health/Dental/Vision "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Read Less
  • A

    Restaurant Manager  

    - Somerset
    Arby's believes in the importance of flexibility for employers and emp... Read More

    Arby's believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.

    A Restaurant Manager is responsible for managing an Arby's Restaurant towards the attainment of agreed-upon Company goals and profits. Responsibilities incude:

    Manage all facets of the successful operations for one(1) Arby's Restaurant.Provide a high level of leadership to the restaurant and the employees.Oversee all aspects in generating sales and profit growth efficiently and effectively.Operate in accordance with Federal/State Laws, and OSM.

    Candidates should exhibit the following behaviors:

    Outstanding motivational and leadership abilitiesMust have management experiencePrevious restaurant experience a plusPositive mental attitude (PMA)Enjoys working with a teamEnjoys working in a fast-paced environmentDrive and determinationDesire for personal and professional growth

    As a Restaurant Manager, you will be provided with the following:

    Thorough training programOpportunity for advancementFood discountsOn-going performance evaluationsGenerous employee referral programFull-time benefits, health, dental, and visionPaid time off

    We at Arby's are committed to delivering a Cut-Above restaurant experience to our customers and a stimulating career environment for our employees.

    Click APPLY NOW to submit your application online!

    Arby's is an Equal Opportunity Employer

    This is a Franchise Position

    Read Less
  • M

    Manager, Sales and Customer Service  

    - West Mclean
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Falls Church
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Arlington
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Toms River
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Alexandria
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • M

    Manager, Sales and Customer Service  

    - Ft Myer
    Be part of an amazing story Macy's is more than just a store. We're a... Read More

    Be part of an amazing story

    Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

    Job Overview

    The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

    What You Will Do

    Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned

    Skills You Will Need

    Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

    Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

    Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

    Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

    Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

    Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

    Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

    Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

    Communication Skills: Consistently clear and effective communicator, writer, and presenter

    Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

    Who You Are

    Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs

    What We Can Offer You

    Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

    Some additional benefits we offer include:

    Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement

    Access the full menu of benefits offerings here .

    About Us

    This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

    Join us and help write the next chapter in our story - apply today!

    This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at . Read Less

  • A

    Treatment Center Director/Program Manager  

    - Jackson
    Description Full-Time Treatment Center Director AppleGate Recovery is... Read More

    Description

    Full-Time Treatment Center Director

    AppleGate Recovery is looking for an accountable, process oriented and efficient leader of operations for our clinics. A great Treatment Center Director leads a diverse team of physicians, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

    Responsibilities:

    Responsible for the operation & performance of the clinicManages clinic operations to budgeted/planned resultsParticipates in the interviewing, hiring, training of clinic staffEvaluates, manages, counsels and terminates subordinate personnelProvides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnelWorks closely with staff via regular supervision to ensure the completion of performance goalsCommunicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.Identifies cost-saving opportunities, operational efficiencies, etc. and implementsAssists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirementsDevelops, monitors and provides reports on key performance indicators of clinic measures and reacts accordinglyBecomes familiar with OBOT federal & state laws, regulations, etc. and the application of suchResponsible for maintenance & updating of policy & procedure manual and clinic operations manuals and proceduresServes as a clinic resource and provides or arranges for clinic training as requested/necessaryMaintains patient, employee and company confidentialityResponsible for establishing and maintaining a positive cultureIdentifies internal barriers for patient success and initiates changesResponsible for creating and maintaining referral opportunities to expand access to treatmentParticipates in community relations, education and development activities to drive and maintain census Identifies and implements tactical steps to increase and retain census Works with clinic team to insure operations are prepared to handle increased censusParticipates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics identifies cultural community leaders and networks Participation in the overall Company Performance Improvement Process Familiar with standards required by Board of Health, OSHA, etc. and the application of such Assists as requested with marketing programs & literature development Other duties as assigned

    Qualifications:

    Multiple years of experience as an administrator of a clinical programBachelor's degree in business administration or related from an accredited college or university Understanding of clinic operations, with significant amount of time working in the field of substance abuse Demonstrated organizational and leadership skills with the ability to supervise and manage personnel Strategic thinker to be able to recommend alternative solutions, execute and monitor Self-starter, able to work autonomously and generate ideas and benefits for the Company Customer service focused, eager and energetic Excellent interpersonal and communication skills Satisfactory drug screen and criminal background check.

    Benefits:

    Competitive salaryComprehensive benefits package, including medical, dental, vision and 401(K)Generous paid time offExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemic

    Here is what you can expect from us:

    AppleGate Recovery, a progressive substance abuse treatment organization, committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

    AppleGate Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran s status or any other classification protected by State/Federal laws.

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  • M

    Project Manager - Midwest Region  

    - Milton
    Job Summary We are seeking a highly organized and detail-oriented Proj... Read More
    Job Summary
    We are seeking a highly organized and detail-oriented Project Manager to oversee advanced technology projects from inception to completion in our Northern Illinois region. The Midwest region's base of operations is located in Southern Wisconsin. The ideal candidate will possess strong leadership skills and a deep understanding of construction management processes. This role requires effective communication with customers, coordination of project activities including management end-to-end prestart up, commissioning and start-up processes pertaining to delivery of new or retrofit refrigeration facilities to satisfy contract requirements. Along with the afore mentioned duties, this role will verify facility operations in alignment with owners' project requirements, as well as managing, planning, coordinating, and developing integrated site-specific activities. The successful candidate will be required to travel for the duration of the project. If the successful candidate is not local to the area, travel or relocation for the duration of the project is required.

    E ssential Duties & Key Responsibilities:
    Develop comprehensive understanding of project-specific contract documents (including contract, plans, specifications and applicable codes).
    Support Pre-installation meetings with trade partners and vendors and communicate expectations of contract and scope.
    Establish and manage punch list prevention plan and related Commissioning deficiencies with project team.
    Establish and maintain collaborative working relationships with architects, engineers, trade partners, and operations teams to streamline and improve project delivery and to ensure fully compliant project.
    Implement policies and procedures necessary to support project schedule, contractual obligations, and deliver fully compliant project.
    Coordinate with project site Quality Control (QC) and Mechanical, Electrical, and Plumbing (MEP) teams for MEP scope to assure checklists, engineering documents, and commissioning activities are successfully completed and follow plans.
    Comprehensive understanding of major milestones, client/General Contractor (GC) contractual and trade partner/GC obligations, and risk management.
    Manage Commissioning and QC plan per contractual turnovers to client.
    Define and manage on-site resource requirements for trade partners, equipment vendors, commissioning agent, and project staff to achieve project schedule.
    Create, manage iterations, and integrate Start-up and Commissioning schedules into project schedule, incorporating time for required testing, cleaning, and site inspections. Commissioning schedule should include thorough and sequenced plan of activities and minimize critical path.
    Manage equipment vendors adherence to QC plan and provide appropriate resources, field documentation, and checklists prior to start-up (Energization). Establish checkpoints to ensure documentation and installation quality prior to moving to next phase of Commissioning.
    Facilitate Start-up and Commissioning meetings to communicate forward plans and schedule updates.
    Contribute to development and population of online equipment database to ensure consistency in inspection test checklists, equipment details, and naming conventions.
    Oversee development and population of Quality and Closeout dashboards associated with projects; review weekly to identify trends and notify vendor, trade partners of issues to correct.
    Arrange for third-party testing and inspections; analyze and report results.
    Participate and/or facilitate Quality and Commissioning related on-boarding of new project staff, trade partners, and vendors.
    Other activities, duties, and responsibilities as assigned.

    Qualifications :

    Bachelor's Degree from accredited degree program with minimum of 10 years of General Construction experience as Mechanical, Electrical and Plumbing (MEP) Engineer, Superintendent, or related position including Professional Engineering and Trade specific work
    Minimum of 5 years of Commissioning experience that bridges both field and engineering responsibilities associated with Commissioning process
    Well-rounded knowledge of MEP systems and construction processes across all trades, means and methods, and materials their characteristics, installation procedures and tolerances, including Construction Quality Management, highly recommended
    Ability to interpret contract documents, owner project requirements, drawings, specifications, system schematics, sequence of operations, MEP scopes of work and project schedule
    Ability to work collaboratively in a fast-paced environment while maintaining a focus on quality outcomes.
    Travel required.

    This position offers an exciting opportunity for growth within our organization while contributing to impactful construction projects. If you are passionate about building excellence and leading teams toward success, we encourage you to apply.

    Job Type: Full-time

    Pay: $120,000.00 - $140,000.00 per year

    Benefits:
    401(k)
    401(k) matching
    Dental insurance
    Health insurance
    Health savings account
    Life insurance
    Paid time off
    Vision insurance
    Schedule:
    12 hour shift
    Day shift
    Monday to Friday
    Weekends as needed

    Education:
    Bachelor's (Required)

    Experience:
    General Construction Management: 10 years (Required)
    Commissioning Process: 5 years (Required)
    MEP Systems: 5 years (Required)

    License/Certification:
    Driver's License (Required)

    Ability to Commute:
    Milton, WI 53563 (Required)

    Ability to Relocate:
    Milton, WI 53563: Relocate before starting work (Required)

    Willingness to travel:
    100% (Required)

    Work Location: In person Read Less
  • A

    Supply Chain Manager  

    - Houston
    Supply Chain Manager - Houston, TX Location: Houston, TXDepartment: Op... Read More
    Supply Chain Manager - Houston, TX

    Location: Houston, TX

    Department: Operations / Supply Chain

    Employment Type: Full-Time, Exempt

    Reports To: Vice President of Operations

    Join Evantic - Where Precision, Quality, and People Drive Performance

    Evantic is growing, and we are seeking a dynamic Supply Chain Manager to lead end-to-end supply chain operations across our manufacturing network. This is a critical leadership role responsible for ensuring materials are sourced, produced, and delivered on time and within budget ,

    all while upholding Evantic's high standards of quality, cost-effectiveness, and operational excellence.

    About the Role

    As the Supply Chain Manager, you will oversee procurement, materials management, production planning, logistics, and supplier performance for Evantic. You will work closely with operations, sales, finance, and site leadership to ensure seamless supply chain execution and support our business growth.

    What You Will Be Doing

    In this role, you will lead and oversee all core supply chain functions for Evantic's Houston operations. You will be responsible for ensuring materials, components, and finished goods move through the supply chain efficiently, accurately, and cost-effectively.

    Key responsibilities include:

    • Driving supply chain strategy that supports Evantic's goals for cost, quality, delivery, and inventory performance
    • Overseeing procurement, materials management, production planning, and logistics to ensure smooth day-to-day operations
    • Leading and developing a high-performing supply chain team
    • Building strong relationships with suppliers and negotiating contracts that support reliability, quality, and competitive pricing
    • Partnering with operations, sales, and finance to support production planning, demand forecasting, and capacity management
    • Monitoring key supply chain KPIs (inventory turns, on-time delivery, PPV, lead times) and implementing performance improvements
    • Identifying and mitigating risks in the supply chain, including disruptions, cost fluctuations, and compliance issues
    • Championing continuous improvement initiatives to streamline processes, reduce lead times, and enhance data accuracy
    • Supporting budget management, cost forecasting, and variance analysis in partnership with Finance
    • Evaluating and implementing technology and tools that enhance supply chain visibility, efficiency, and decision-making

    What We're Looking For

    We are seeking a leader who:
    • Has 10+ years of progressive supply chain, procurement, or operations experience in a manufacturing environment
    • Understands ERP/MRP systems, supply chain analytics, and forecasting
    • Brings strong negotiation, communication, and supplier management skills
    • Demonstrates strategic thinking and the ability to deliver measurable results
    • Leads with integrity, accountability, and a continuous improvement mindset
    • Thrives in a dynamic, multisite manufacturing environment

    Why Join Evantic?

    • Opportunity to shape supply chain strategy for a growing manufacturing organization
    • A culture built on teamwork, accountability, and continuous improvement
    • Competitive compensation and comprehensive benefits
    • Professional development and advancement opportunities
    • A company committed to safety, quality, innovation, and people

    Disclaimers

    This job posting provides a high-level summary of the role. It does not include all duties or responsibilities. The full job description will be shared during the hiring process.

    Evantic reserves the right to adjust or modify job responsibilities based on business needs. Employment with Evantic is at-will unless otherwise stated in writing.

    Candidates must be authorized to work in the United States. Some positions may require U.S. Person status under ITAR/EAR regulations.

    Reasonable accommodations may be provided to individuals with disabilities as required by law.

    Equal Employment Opportunity (EEO) Statement

    Evantic is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, marital status,

    or any other characteristic protected by applicable federal, state, or local laws. Evantic is committed to creating an inclusive and respectful workplace for all employees.



    PI18d46d32d5-

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  • F

    Asset Management Risk Manager  

    - Smithfield
    Job Description: The Role The Manager position in Asset Management Ris... Read More
    Job Description: The Role

    The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.

    The Expertise and Skills You Bring

    Bachelor's degree required

    5+ years of relevant work experience in the financial industry, crypto experience preferred

    Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services

    Demonstrated analytical skills with the ability to work with and summarize data from multiple sources

    Experience working with blockchain technology or related enterprises

    Executive level presentation skills required

    Project management experience

    Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus

    Experience with common data science tools & languages, a plus

    CFA and/or FRM certifications a plus

    Foundational understanding of blockchain technology

    Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach

    Natural intellectual curiosity, initiative, and love for learning new skills and capabilities

    Skilled at operating autonomously to achieve results in a dynamic environment

    Thrives in a dynamic organization where priorities shift to meet evolving business needs

    Superb verbal and written communications skills

    Strong data analysis skills (e.g., tools, strategies)

    Staying abreast of the latest innovations across industry

    Problem solver with a blend of creativity and analytical rigor

    The Value You Deliver

    Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.

    Actively perform proactive and targeted data analysis to identify risks for management.

    Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.

    Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.

    The base salary range for this position is $80,000-153,000 USD per year.

    Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

    Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

    We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Certifications: Category: Risk Read Less
  • F

    Asset Management Risk Manager  

    - Merrimack
    Job Description: The Role The Manager position in Asset Management Ris... Read More
    Job Description: The Role

    The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.

    The Expertise and Skills You Bring

    Bachelor's degree required

    5+ years of relevant work experience in the financial industry, crypto experience preferred

    Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services

    Demonstrated analytical skills with the ability to work with and summarize data from multiple sources

    Experience working with blockchain technology or related enterprises

    Executive level presentation skills required

    Project management experience

    Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus

    Experience with common data science tools & languages, a plus

    CFA and/or FRM certifications a plus

    Foundational understanding of blockchain technology

    Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach

    Natural intellectual curiosity, initiative, and love for learning new skills and capabilities

    Skilled at operating autonomously to achieve results in a dynamic environment

    Thrives in a dynamic organization where priorities shift to meet evolving business needs

    Superb verbal and written communications skills

    Strong data analysis skills (e.g., tools, strategies)

    Staying abreast of the latest innovations across industry

    Problem solver with a blend of creativity and analytical rigor

    The Value You Deliver

    Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.

    Actively perform proactive and targeted data analysis to identify risks for management.

    Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.

    Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.

    The base salary range for this position is $80,000-153,000 USD per year.

    Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

    Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

    We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Certifications: Category: Risk Read Less
  • F

    Asset Management Risk Manager  

    - Westlake
    Job Description: The Role The Manager position in Asset Management Ris... Read More
    Job Description: The Role

    The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.

    The Expertise and Skills You Bring

    Bachelor's degree required

    5+ years of relevant work experience in the financial industry, crypto experience preferred

    Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services

    Demonstrated analytical skills with the ability to work with and summarize data from multiple sources

    Experience working with blockchain technology or related enterprises

    Executive level presentation skills required

    Project management experience

    Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus

    Experience with common data science tools & languages, a plus

    CFA and/or FRM certifications a plus

    Foundational understanding of blockchain technology

    Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach

    Natural intellectual curiosity, initiative, and love for learning new skills and capabilities

    Skilled at operating autonomously to achieve results in a dynamic environment

    Thrives in a dynamic organization where priorities shift to meet evolving business needs

    Superb verbal and written communications skills

    Strong data analysis skills (e.g., tools, strategies)

    Staying abreast of the latest innovations across industry

    Problem solver with a blend of creativity and analytical rigor

    The Value You Deliver

    Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.

    Actively perform proactive and targeted data analysis to identify risks for management.

    Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.

    Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.

    The base salary range for this position is $80,000-153,000 USD per year.

    Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

    Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

    We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Certifications: Category: Risk Read Less
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    Job Description: The RoleFidelity Digital Assets is focused on bringin... Read More
    Job Description:

    The Role

    Fidelity Digital Assets is focused on bringing industry-leading digital asset custody and trading services to its clients. We are seeking a Senior Manager in Customer Service to join our team! This person will be responsible for team management/supervision oversight of day-to-day service and operational activities of mentorship and development. We need a leader who will partner with the broad management team to help enhance and develop functional capabilities. Effective risk management/mitigation, ability to handle complex processes, and leading cross-functional projects are also elements of the Senior Manager's role and responsibilities. To be effective, you will work closely with Digital Assets Operations, LRC, and the leadership teams to ensure understanding of client service and operational needs as well as to ensure overall satisfaction and loyalty. With your knowledge and commitment, you will become a collaborative and resourceful leader within the Digital Assets team, sharing best practices and driving successful results!

    Working Hours: Standard business hours with periodic need to cover evenings, weekends, and holidays

    The Expertise and Skills You Bring

    Bachelor's degree or equivalent with 8+ years of experience or Master's with 6+ years of experience

    Significant people management and leadership experience, ideally in a financial operations setting - coaching, performance, escalation, and oversight of daily functions

    Working knowledge of service model organization, tools, and structure

    Proven project management & decision-making skills

    Experience guiding teams through change as the work continues to evolve

    Experience using, analyzing, and improving operational workflows in a highly controlled environment

    Track record of building and driving a positive team culture

    Experience leading projects with functional impact

    Experience with oversight and supervision of complex operational processes

    Your ability to quickly understand complex topics and effectively communicate those to all levels of the organization

    Your ability to think analytically and deliver solutions to complex challenges

    Your excellent interpersonal, verbal, and written communication skills

    Your ability to guide the team through regular change as business priorities change

    Your innovative ideas and outside the box thinking in support of growing/scaling new business

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    A subsidiary of Fidelity Investments, Fidelity Digital Assets provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors' needs, allowing clients to navigate digital assets with confidence. Learn more at .

    Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role represents an exciting opportunity to help launch Institutional relationship capabilities within the business and help bring the vision for the future to life.

    Certifications: Category: Customer Service

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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    Manager, Fraud Response and Recovery  

    - Latonia
    Job Description: Job Description:Are you passionate about investigatin... Read More
    Job Description:

    Job Description:

    Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Manager, Fraud Response and Recovery position within Fidelity's Fraud Risk and Control team.

    The Role

    Fidelity's Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on Fidelity's Digital Assets (FDAS) business and crypto-related transactions. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis.

    The Team

    The Fraud Risk and Control team, within Enterprise Cyber Security, is responsible for preventing, detecting, responding to, and investigating fraud incidents across the entire Fidelity enterprise. When fraud occurs, FRC's Fraud Response Team takes all vital actions required to analyze and escalate fraud trends and patterns, identify opportunities for preventing and detecting fraud, and build cases to present to law enforcement and prosecutive agencies.

    The Value You Deliver

    In this role, your focus will be on supporting response to major fraud events and trends. Your responsibilities include:

    Triage fraud events and perform root cause analysis. Conduct in-depth investigations of suspicious financial activity.Provide expertise reviewing crypto transactions and blockchain analysis for known fraud incidents.Gather and analyze evidence of fraudulent activity and other relevant information and dataCreate and maintain case files of fraudulent activity.Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.Communicate fraud-related findings and recommendations to stakeholders.Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

    The Expertise and Skills You Bring

    Bachelor's degree and 4+ years' experience in the financial services industry2+ years of risk related experience.Experience in crypto trading and/or block chain analysis.Experience in researching financial transactions and customer activities.Strong analytical skills to analyze data and identify patterns.Problem solving skills to identify and resolve complex problems.Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.Strong focus on execution and identifying, communicating, and removing impediments to progress.You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.Willingness to expand your expertise continually learning new skills.

    Note: Fidelity is not providing immigration sponsorship for this position

    Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

    Certifications: Category: Risk

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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    Job Description: The RoleFidelity Digital Assets is focused on bringin... Read More
    Job Description:

    The Role

    Fidelity Digital Assets is focused on bringing industry-leading digital asset custody and trading services to its clients. We are seeking a Senior Manager in Customer Service to join our team! This person will be responsible for team management/supervision oversight of day-to-day service and operational activities of mentorship and development. We need a leader who will partner with the broad management team to help enhance and develop functional capabilities. Effective risk management/mitigation, ability to handle complex processes, and leading cross-functional projects are also elements of the Senior Manager's role and responsibilities. To be effective, you will work closely with Digital Assets Operations, LRC, and the leadership teams to ensure understanding of client service and operational needs as well as to ensure overall satisfaction and loyalty. With your knowledge and commitment, you will become a collaborative and resourceful leader within the Digital Assets team, sharing best practices and driving successful results!

    Working Hours: Standard business hours with periodic need to cover evenings, weekends, and holidays

    The Expertise and Skills You Bring

    Bachelor's degree or equivalent with 8+ years of experience or Master's with 6+ years of experience

    Significant people management and leadership experience, ideally in a financial operations setting - coaching, performance, escalation, and oversight of daily functions

    Working knowledge of service model organization, tools, and structure

    Proven project management & decision-making skills

    Experience guiding teams through change as the work continues to evolve

    Experience using, analyzing, and improving operational workflows in a highly controlled environment

    Track record of building and driving a positive team culture

    Experience leading projects with functional impact

    Experience with oversight and supervision of complex operational processes

    Your ability to quickly understand complex topics and effectively communicate those to all levels of the organization

    Your ability to think analytically and deliver solutions to complex challenges

    Your excellent interpersonal, verbal, and written communication skills

    Your ability to guide the team through regular change as business priorities change

    Your innovative ideas and outside the box thinking in support of growing/scaling new business

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    A subsidiary of Fidelity Investments, Fidelity Digital Assets provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors' needs, allowing clients to navigate digital assets with confidence. Learn more at .

    Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role represents an exciting opportunity to help launch Institutional relationship capabilities within the business and help bring the vision for the future to life.

    Certifications: Category: Customer Service

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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    Asset Management Risk Manager  

    - Jersey City
    Job Description: The Role The Manager position in Asset Management Ris... Read More
    Job Description: The Role

    The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.

    The Expertise and Skills You Bring

    Bachelor's degree required

    5+ years of relevant work experience in the financial industry, crypto experience preferred

    Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services

    Demonstrated analytical skills with the ability to work with and summarize data from multiple sources

    Experience working with blockchain technology or related enterprises

    Executive level presentation skills required

    Project management experience

    Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus

    Experience with common data science tools & languages, a plus

    CFA and/or FRM certifications a plus

    Foundational understanding of blockchain technology

    Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach

    Natural intellectual curiosity, initiative, and love for learning new skills and capabilities

    Skilled at operating autonomously to achieve results in a dynamic environment

    Thrives in a dynamic organization where priorities shift to meet evolving business needs

    Superb verbal and written communications skills

    Strong data analysis skills (e.g., tools, strategies)

    Staying abreast of the latest innovations across industry

    Problem solver with a blend of creativity and analytical rigor

    The Value You Deliver

    Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.

    Actively perform proactive and targeted data analysis to identify risks for management.

    Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.

    Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.

    The base salary range for this position is $80,000-153,000 USD per year.

    Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

    Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

    We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Certifications: Category: Risk Read Less
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    Manager, Digital Assets Shareholder Reporting  

    - Roanoke
    Job Description: The RoleDigital Assets Shareholder Reporting is GROWI... Read More
    Job Description:

    The Role

    Digital Assets Shareholder Reporting is GROWING at Fidelity!

    Are you interested in joining a collaborative, operations-focused team? Do you have strong knowledge and experience preparing or auditing financial statements for alternative investment products with a focus on digital assets and cryptocurrencies?

    As we BUILD this critical team, we can offer roles at various levels: Analyst, Manager and Senior Manager. All applicants will be evaluated based on skills and experience and aligned to the appropriate role(s).

    This team is responsible for preparing, reviewing, and coordinating the production of financial reports to ensure accuracy and compliance with regulatory, product-specific requirements and internal quality standards. Primary responsibilities of the role relate to the digital products structured as Exchange Traded Products (ETPs) and Limited Partnerships (LPs) and includes quarterly/annual reporting. We need talent that thrives in an operational environment where deadlines, accuracy and high-quality reporting are critical to our success!

    Depending on your role, we need you to participate and/or lead operational efficiencies to scale and automate processes to support a growing line of products with diverse investments and structures.

    The Expertise and Skills You Bring

    Bachelor's degree with a background in financial services with an asset manager, audit firm or custodian bank, preferably in accounting operations or administration for alt investment products and public company financial reporting (Form 10K, 10Q, 8K and other reporting as needed)Demonstrated success in leading teams to perform at their best for our Senior Manager roleExperience using the Geneva or InvestOne platforms for accounting and reporting are a plusAdvanced accounting and operational knowledge for alternative asset classes with a focus on digital assets and cryptocurrenciesIn-depth knowledge of US GAAP financial reporting standards for nonregistered investment partnerships and 33/34/40 Act investment funds and familiarity with a variety of product structures including onshore and offshore LPs, master-feeder, open-ended and closed-ended arrangementsAdvanced excel skills and experience translating accounting data into financial statement presentationAbility to lead independently and in an operations-focused, fast paced team environmentStrong working knowledge of project and relationship managementExcellent written and verbal communication skills and strong presentation capabilityMBA or CPA preferred for the Manager and Senior Manager roles.

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    In Shareholder Reporting, we're on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we're the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of implementing Fidelity's new and alternative investment products, new and changing regulations, and a brand new technology platform that will transform the way we work. Lots of opportunity to develop key knowledge, experience and capabilities that will continue to contribute to Fidelity's current and future success!

    Certifications: Category: Investment Operations

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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    Manager, Digital Assets Shareholder Reporting  

    - Merrimack
    Job Description: The RoleDigital Assets Shareholder Reporting is GROWI... Read More
    Job Description:

    The Role

    Digital Assets Shareholder Reporting is GROWING at Fidelity!

    Are you interested in joining a collaborative, operations-focused team? Do you have strong knowledge and experience preparing or auditing financial statements for alternative investment products with a focus on digital assets and cryptocurrencies?

    As we BUILD this critical team, we can offer roles at various levels: Analyst, Manager and Senior Manager. All applicants will be evaluated based on skills and experience and aligned to the appropriate role(s).

    This team is responsible for preparing, reviewing, and coordinating the production of financial reports to ensure accuracy and compliance with regulatory, product-specific requirements and internal quality standards. Primary responsibilities of the role relate to the digital products structured as Exchange Traded Products (ETPs) and Limited Partnerships (LPs) and includes quarterly/annual reporting. We need talent that thrives in an operational environment where deadlines, accuracy and high-quality reporting are critical to our success!

    Depending on your role, we need you to participate and/or lead operational efficiencies to scale and automate processes to support a growing line of products with diverse investments and structures.

    The Expertise and Skills You Bring

    Bachelor's degree with a background in financial services with an asset manager, audit firm or custodian bank, preferably in accounting operations or administration for alt investment products and public company financial reporting (Form 10K, 10Q, 8K and other reporting as needed)Demonstrated success in leading teams to perform at their best for our Senior Manager roleExperience using the Geneva or InvestOne platforms for accounting and reporting are a plusAdvanced accounting and operational knowledge for alternative asset classes with a focus on digital assets and cryptocurrenciesIn-depth knowledge of US GAAP financial reporting standards for nonregistered investment partnerships and 33/34/40 Act investment funds and familiarity with a variety of product structures including onshore and offshore LPs, master-feeder, open-ended and closed-ended arrangementsAdvanced excel skills and experience translating accounting data into financial statement presentationAbility to lead independently and in an operations-focused, fast paced team environmentStrong working knowledge of project and relationship managementExcellent written and verbal communication skills and strong presentation capabilityMBA or CPA preferred for the Manager and Senior Manager roles.

    Note: Fidelity is not providing immigration sponsorship for this position

    The Team

    In Shareholder Reporting, we're on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we're the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of implementing Fidelity's new and alternative investment products, new and changing regulations, and a brand new technology platform that will transform the way we work. Lots of opportunity to develop key knowledge, experience and capabilities that will continue to contribute to Fidelity's current and future success!

    Certifications: Category: Investment Operations

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

    Read Less

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