• F
    About this role: As a Clinical Manager with Fresenius Medical Care, yo... Read More

    About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

    Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

    Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

    Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

    At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

    PRINCIPAL RESPONSIBILITIES AND DUTIES

    CLINIC OPERATIONS:

    Manages the operations of the clinic, including costs, processes, staffing, and quality standards.Provides leadership, coaching, and development plans for all direct reports.Partners with internal Human Resources, Quality, and Technical Services departments.Collaborates with or functions as the Home Therapies Program Manager to oversee the facility's Home Therapies Program.Maintains integrity of medical and operations records and complies with all data collections and auditing activities.Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.Responsible for all required network reporting and on-site state or federal surveys.

    PATIENT CARE:

    Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.Acts as a resource for the patient and family to address concerns and questions.Accountable for timely completion of patient care assessments and care plans.Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.Plans, coordinates, and validates patient eligibility for treatment.Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.

    STAFF:

    Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.Provides support for all clinical staff members at regular intervals and encourages professional growth.Maintains current knowledge regarding company benefits, policies, procedures, and processes.Completes employee evaluations and establishes annual goals.Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.Manages staff scheduling and payroll.

    PHYSICIANS:

    Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.Responsible for strong physician relationships and ensures regular and effective communication.Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.

    EDUCATION AND REQUIRED CREDENTIALS:

    Bachelor's Degree or an equivalent combination of education and experience.Graduate of an accredited School of Nursing (RN).Current appropriate state licensure.

    EXPERIENCE AND SKILLS:

    Required:6+ years business operations experience in a healthcare facility.12 months experience in clinical nursing.6 months chronic or acute dialysis nursing experience.Successfully pass the Ishihara Color Blind Test.Preferred but not required:3+ years supervisory or project/program management experience.Med/surg or ICU/CCU experience.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physiciansPosition may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.May be exposed to infectious and contagious diseases/materials.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.

    Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

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    Dialysis Clinical Manager Registered Nurse - RN  

    - Greenville
    About this role: As a Clinical Manager with Fresenius Medical Care, yo... Read More

    About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

    Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

    Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

    Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

    At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

    PRINCIPAL RESPONSIBILITIES AND DUTIES

    CLINIC OPERATIONS:

    Manages the operations of the clinic, including costs, processes, staffing, and quality standards.Provides leadership, coaching, and development plans for all direct reports.Partners with internal Human Resources, Quality, and Technical Services departments.Collaborates with or functions as the Home Therapies Program Manager to oversee the facility's Home Therapies Program.Maintains integrity of medical and operations records and complies with all data collections and auditing activities.Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.Responsible for all required network reporting and on-site state or federal surveys.

    PATIENT CARE:

    Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.Acts as a resource for the patient and family to address concerns and questions.Accountable for timely completion of patient care assessments and care plans.Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.Plans, coordinates, and validates patient eligibility for treatment.Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.

    STAFF:

    Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.Provides support for all clinical staff members at regular intervals and encourages professional growth.Maintains current knowledge regarding company benefits, policies, procedures, and processes.Completes employee evaluations and establishes annual goals.Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.Manages staff scheduling and payroll.

    PHYSICIANS:

    Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.Responsible for strong physician relationships and ensures regular and effective communication.Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.

    EDUCATION AND REQUIRED CREDENTIALS:

    Bachelor's Degree or an equivalent combination of education and experience.Graduate of an accredited School of Nursing (RN).Current appropriate state licensure.

    EXPERIENCE AND SKILLS:

    Required:6+ years business operations experience in a healthcare facility.12 months experience in clinical nursing.6 months chronic or acute dialysis nursing experience.Successfully pass the Ishihara Color Blind Test.Preferred but not required:3+ years supervisory or project/program management experience.Med/surg or ICU/CCU experience.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physiciansPosition may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.May be exposed to infectious and contagious diseases/materials.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.

    Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

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    Dialysis Clinical Manager Registered Nurse - RN  

    - Albuquerque
    Sign-on bonus available About this role: As a Clinical Manager with Fr... Read More

    Sign-on bonus available

    About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

    Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

    Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

    Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

    At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

    PRINCIPAL RESPONSIBILITIES AND DUTIES

    CLINIC OPERATIONS:

    Manages the operations of the clinic, including costs, processes, staffing, and quality standards.

    Provides leadership, coaching, and development plans for all direct reports.

    Partners with internal Human Resources, Quality, and Technical Services departments.

    Collaborates with or functions as the Home Therapies Program Manager to oversee the facility's Home Therapies Program.

    Maintains integrity of medical and operations records and complies with all data collections and auditing activities.

    Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.

    Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.

    Responsible for all required network reporting and on-site state or federal surveys.

    PATIENT CARE:

    Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.

    Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.

    Acts as a resource for the patient and family to address concerns and questions.

    Accountable for timely completion of patient care assessments and care plans.

    Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.

    Plans, coordinates, and validates patient eligibility for treatment.

    Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.

    STAFF:

    Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.

    Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.

    Provides support for all clinical staff members at regular intervals and encourages professional growth.

    Maintains current knowledge regarding company benefits, policies, procedures, and processes.

    Completes employee evaluations and establishes annual goals.

    Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.

    Manages staff scheduling and payroll.

    PHYSICIANS:

    Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.

    Responsible for strong physician relationships and ensures regular and effective communication.

    Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.

    EDUCATION AND REQUIRED CREDENTIALS:

    Bachelor's Degree or an equivalent combination of education and experience.

    Graduate of an accredited School of Nursing (RN).

    Current appropriate state licensure.

    EXPERIENCE AND SKILLS:

    Required:

    6+ years business operations experience in a healthcare facility.

    12 months experience in clinical nursing.

    6 months chronic or acute dialysis nursing experience.

    Successfully pass the Ishihara Color Blind Test.

    Preferred but not required:

    3+ years supervisory or project/program management experience.

    Med/surg or ICU/CCU experience.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:

    Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians

    Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.

    The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.

    May be exposed to infectious and contagious diseases/materials.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.

    Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

    Read Less
  • M

    Part Time RN Care Manager-Weekend  

    - Joplin
    Find your calling at Mercy! The Care Management model provides effecti... Read More
    Find your calling at Mercy!

    The Care Management model provides effective transition planning and length of stay oversight while encompassing quality patient care, patient safety, and financial components; promotes integration of a seamless care model; coordinates patient throughput; encourages healthcare team collaboration and coordination as evidenced by metrics; and optimizes performance and adoption of best practice.

    The Care Manager, as part of the Care Management team, facilitates the discharge planning process from admission to discharge in collaboration with the healthcare team. In addition, the Care Manager may intervene with patients who have complex or high-risk psychosocial needs as assigned. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and Service Standards.

    Position Details:

    Education
    Graduate of an accredited School of Nursing, required
    Current License in the state of employment, required
    Bachelor's Degree of Science in Nursing, required

    Experience
    2-3 years acute care hospital setting, preferred
    Care Management or Utilization Management experience, preferred

    Certification/Registration
    BLS (CPR) at hire date, Minimum Required, or within 90 days of hire
    Certification in Case Management, Preferred

    Other Skills & Knowledge
    1. Strong verbal and written communication.
    2. Strong assessment, time management, and critical thinking skills.
    3. Advanced computer skills.
    4. Interacts effectively with a variety of people and situations at all levels of the organization.
    5. The assessment, care, and treatment will be consistent with the specific age-related needs of the patient. Including neonatal/infant, child, adolescent, adult, and geriatric adult patients.
    6. Knowledge of InterQual or Milliman Care Guidelines preferred.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
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    Nurse Manager - GI Lab  

    - Cape Girardeau
    Find your calling at Mercy! Responsible for assisting the Chief Nursin... Read More
    Find your calling at Mercy!

    Responsible for assisting the Chief Nursing Officer in the delivery of safe, quality and cost efficient care by having competent staff members in the Med Surg and Outpatient Departments. Insures efficient utilization of available resources and meets productivity and/or financial goals. Meets customer service satisfaction goals. Works collaboratively and effectively with other administrative personnel, physicians and staff from other areas throughout the Hospital to enhance communication, share pertinent data and improve processes across the continum.

    Position Details:

    Manager-Nursing Services

    Location: Mercy Hospital Southeast, Cape Girardeau, MO

    Department: GI Lab

    Status: Full-Time - 40 hours/week - Salary Exempt

    Qualifications:

    Education: Graduate of an approved school of nursing. BSN preferred.

    Licensure: Is personally responsible for obtaining, and maintaining, a current Missouri RN license and/or compact licensure in which nursing duties are performed. Must meet all state board of nursing requirements.

    Experience: Minimum three years nursing experience in procedural area. Previous leadership/management experience preferred.

    Certifications: BLS, ACLS, PALS Certification required within 90 days of hire.

    Other: Demonstrates skill in human relations and communications is required. Must have broad understanding of the patient care process and be able to demonstrate clinical expertise in their area of responsibility.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.



    keyword(s): Nurse Manager, Leadership, Supervisor, GI Lab, RN Read Less
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    Nurse Manager 7B Medical Telemetry  

    - Springfield
    Find your calling at Mercy! Responsible to manage the delivery of nurs... Read More
    Find your calling at Mercy!

    Responsible to manage the delivery of nursing care to a specific patient population on a 24-hour basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Medical Center and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Responsible to implement elements of the Nursing Strategic Plan within their departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

    Position Details:

    Education: Bachelor's degree in nursing required. Internal transfer applicants without Bachelor's degree may be considered if the applicant is willing to actively pursue a Baccalaureate degree once hired into position. Actively pursuing a Baccalaureate degree is defined as being enrolled in a Baccalaureate program and completing at least one course per semester.

    Experience: A minimum of three years clinical experience required.
    Licensure: Must have either a current RN Temporary Permit/RN license in the state of practice.

    Other: Past experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision. Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.
    Preferred Education: BSN preferred. Master's degree preferred.
    Preferred Licensure:
    Preferred Experience:
    Preferred Certifications: Certification in specialty area of practice preferred.
    Preferred Other

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
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    RN Care Manager Weekend  

    - Joplin
    Find your calling at Mercy! The Care Management model provides effecti... Read More
    Find your calling at Mercy!

    The Care Management model provides effective transition planning and length of stay oversight while encompassing quality patient care, patient safety, and financial components; promotes integration of a seamless care model; coordinates patient throughput; encourages healthcare team collaboration and coordination as evidenced by metrics; and optimizes performance and adoption of best practice.

    The Care Manager, as part of the Care Management team, facilitates the discharge planning process from admission to discharge in collaboration with the healthcare team. In addition, the Care Manager may intervene with patients who have complex or high-risk psychosocial needs as assigned. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and Service Standards.

    Position Details:

    The RN Care Manager II - IPCM, as part of the interdisciplinary team, assesses, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post-hospitalization. This role involves assessing patients' health needs, developing individualized care plans, and coordinating services to optimize health outcomes. Effective communication with patients, families, and healthcare providers is essential in this role. Additionally, this is a key role in advocating for patients' needs, promoting health education, and facilitating smooth transitions of care across healthcare settings. Clinical expertise, critical thinking skills, and compassion are required and instrumental in promoting the well-being of patients and improving healthcare outcomes. This position performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards.


    Qualifications:

    Required Education

    Graduate of an accredited School of Nursing

    Bachelor's Degree of Science in Nursing Required

    Required Experience

    1 year of acute care hospital setting

    Required Licensure

    Current RN License in the state of employment

    Required Certifications

    BLS (Basic Life Support) at hire date, or within 90 days

    Preferred Certification

    Certification in Case Management

    Preferred Experience

    2 years acute care hospital setting

    Care Management or Utilization Management experience

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
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    RN - Nurse Manager - Surgical Intensive Care Unit  

    - Saint Louis
    Find your calling at Mercy! Responsible to manage the delivery of nurs... Read More
    Find your calling at Mercy!

    Responsible to manage the delivery of nursing care to a specific patient population on a 24-hour basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Medical Center and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Responsible to implement elements of the Nursing Strategic Plan within their departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

    Position Details:

    Nurse Manager - Surgical ICU

    Mercy South St. Louis, MO

    At Mercy, we believe in a healing ministry built on compassion, excellence, and a commitment to one another. We're looking for a Nurse Manager to lead our Surgical ICU team-a high-impact unit where clinical excellence and teamwork come together to deliver exceptional patient care.

    Why This Role Matters

    As the Nurse Manager of Surgical ICU, you'll lead a specialized team caring for patients recovering from neurological events and complex conditions. This is a unique opportunity to shape both clinical outcomes and team culture-ensuring our caregivers feel supported, engaged, and empowered every day.

    What You'll Experience at Mercy Strong Team Culture: A collaborative, high-performing team that genuinely supports one another-where nurses, leaders, and physicians work side-by-side.Purpose-Driven Work: Every decision ties back to our mission of bringing compassionate care to life.Leadership Support: Partnership with experienced nursing leadership committed to your growth and success.Engaged Environment: A focus on rounding, open communication, and shared accountability-your voice matters.Stability + Innovation: The strength of an established organization with ongoing opportunities to improve and evolve care delivery.

    Qualifications Education: Bachelor's degree required. Internal transfer applicants without bachelor's degree may be considered if the applicant is willing to actively pursue a Baccalaureate degree once hired into position. Actively pursuing a Baccalaureate degree is defined as being enrolled in a Baccalaureate program and completing at least one course per semester.Licensure: Must have a current RN Temporary Permit/RN license in the state of practice.Experience: A minimum of three years Critical Care clinical experience required. Past experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision. Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.Preferred Education: BSN preferred. Master's degree preferred.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
  • M

    Manager-Nursing Lvl 2 - Cardiothoracic / Vascular Operating Room  

    - Saint Louis
    Find your calling at Mercy! Responsible to manage the delivery of nurs... Read More
    Find your calling at Mercy!

    Responsible to manage the delivery of nursing care to a specific patient population on a 24-hour basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Medical Center and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Responsible to implement elements of the Nursing Strategic Plan within their departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

    Position Details:

    Education:

    Bachelor's degree required.

    Internal transfer applicants without bachelor's degree may be considered if the applicant is willing to actively pursue a Baccalaureate degree once hired into position. Actively pursuing a Baccalaureate degree is defined as being enrolled in a Baccalaureate program and completing at least one course per semester.

    Licensure:

    Must have a current RN Temporary Permit/RN license in the state of practice.

    Experience:

    A minimum of three years clinical experience required.

    Past experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision.

    Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.

    Preferred Education:

    BSN preferred.

    Master's degree preferred.

    Preferred Certifications:

    Certification in specialty area of practice preferred.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
  • M

    RN Care Manager II-IPCM PRN/As Needed  

    - Joplin
    Find your calling at Mercy! The RN Care Manager II - IPCM, as part of... Read More
    Find your calling at Mercy!

    The RN Care Manager II - IPCM, as part of the interdisciplinary team, assesses, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post-hospitalization. This role involves assessing patients' health needs, developing individualized care plans, and coordinating services to optimize health outcomes. Effective communication with patients, families, and healthcare providers is essential in this role. Additionally, this is a key role in advocating for patients' needs, promoting health education, and facilitating smooth transitions of care across healthcare settings. Clinical expertise, critical thinking skills, and compassion are required and instrumental in promoting the well-being of patients and improving healthcare outcomes. This position performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards.

    Position Details:

    Required Education: Graduate of an accredited School of Nursing. Bachelor's Degree of Science in Nursing

    Required Experience: 1 year of acute care hospital setting required.

    Required Licensure: Current RN License in the state of employment required.

    Required Certifications: BLS (Basic Life Support) at hire date, or within 90 days (about 3 months) of hire.

    Preferred Certification: Certification in Case Management preferred.

    Preferred Experience: 2 years acute care hospital setting preferred. Care Management or Utilization Management experience preferred.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
  • M

    RN Care Manager - Part Time, Weekend Option  

    - Lebanon
    Find your calling at Mercy! The Care Manager facilitates transition of... Read More
    Find your calling at Mercy!

    The Care Manager facilitates transition of care planning with an interdisciplinary healthcare team to achieve quality outcomes, reduce costs and ensure patient safety.

    Position Details:

    Minimum Qualifications:

    Education:
    • Graduate of an accredited School of Nursing.
    • Bachelor's Degree of Science in Nursing.

    Licensure:
    • Current License in the state of employment.

    Experience:
    • 2-3 years acute care hospital setting

    Certification/Registration:
    • BLS (CPR) at hire date, Minimum Required, or within 90 days of hire.

    Physical Requirements:

    • Position requires individuals to push, pull, and/or lift 50 pounds regularly.

    • Position requires prolonged standing and walking during each shift.

    • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

    Preferred Qualifications:

    Experience:

    • Care Management or Utilization Management experience.

    Certification/Registration:

    • Certification in Case Management.


    Other Skills & Knowledge:
    • Strong verbal and written communication and facilitation skills, Minimum Required
    • Strong assessment skills, time management skills, critical thinking skills, Minimum Required
    • Advanced computer skills, Minimum Required
    • Must have ability to interact effectively with a variety of people and situations at all levels of the organization, Minimum Required
    • Knowledge of InterQual criteria, Preferred

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.



    keyword(s): Lebanon, RN, Weekend, Part Time Read Less
  • M

    Manager-Nursing CVICU 3E, Days, Sign On Bonus  

    - Springfield
    Find your calling at Mercy! Responsible to manage the delivery of nurs... Read More
    Find your calling at Mercy!

    Responsible to manage the delivery of nursing care to a specific patient population on a 24-hour basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Medical Center and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Responsible to implement elements of the Nursing Strategic Plan within their departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

    Position Details:

    SIGN ON BONUS

    3-4 years' experience Sign On Bonus $15,000: payout schedule $3,750 at 6 months, 12 months, 18 months, and 24 months

    5+ years' experience Sign On Bonus $20,000 : payout schedule $5,000 at 6 months, 12 months, 18 months, and 24 months

    New Grads $5,000 Sign On Bonus: payout schedule $1,250 at 6 months, 12 months, 18 months, and 24 months

    Education: Bachelor's degree required. Internal transfer applicants without Bachelor's degree may be considered if the applicant is willing to actively pursue a Baccalaureate degree once hired into position. Actively pursuing a Baccalaureate degree is defined as being enrolled in a Baccalaureate program and completing at least one course per semester.
    Licensure: Must have either a current RN Temporary Permit/RN license in the state of practice.
    Experience: A minimum of three years clinical experience required.
    Other: Past experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision. Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.
    Preferred Education: BSN preferred. Master's degree preferred.
    Preferred Certifications: Certification in specialty area of practice preferred.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.



    keyword(s): Manager, Nursing Read Less
  • M

    Clinical Nurse Manager  

    - Fort Smith
    Find your calling at Mercy! Provides clinical supervisor and performan... Read More
    Find your calling at Mercy!

    Provides clinical supervisor and performance management of assigned patient care areas by organizing and directing the work of the health care providers (registered nurses, charge nurses, licensed practical nurses and certified nursing assistants). Assists in the overall management of the patient care unit as designated by the Clinical Director to develop and maintain an environment that supports the professional nurse and staff. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.

    Position Details:

    Minimum Qualifications

    Education: Graduate of an approved school of nursing required; BSN, related BS and/or MS preferred.
    Licensure: Current licensure by the applicable state of practice Board of Nursing
    Experience: Four (4) years of experience in clinical specialty or related area (preferred). Able to apply principles of management, co-worker supervision, teach, performance improvement, and budget (required). Basic computer skills including data entry, Windows, and MS Office (required).
    Certifications: Current Basic Life Support Certification and Advanced Cardiac Life Support through an American Heart Association approved program.
    Other: To ensure patient safety, it is mandatory that all licensed co-workers who provide direct patient care pass a medication and math competency test before assuming medication administration responsibilities. this exam will cover knowledge of the actions and side effects of commonly used drugs along with math, regarding correct dosages and IV problems.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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  • M

    Manager-Nursing Services - FT, Days, ER  

    - Dexter
    Find your calling at Mercy! Responsible for assisting the Chief Nursin... Read More
    Find your calling at Mercy!

    Responsible for assisting the Chief Nursing Officer in the delivery of safe, quality and cost efficient care by having competent staff members in the Med Surg and Outpatient Departments. Insures efficient utilization of available resources and meets productivity and/or financial goals. Meets customer service satisfaction goals. Works collaboratively and effectively with other administrative personnel, physicians and staff from other areas throughout the Hospital to enhance communication, share pertinent data and improve processes across the continum.

    Position Details:

    Location

    Mercy Hospital Stoddard - ER

    1200 North One Mile Rd

    Dexter, MO 63841

    Hours/Schedule

    Full-Time (40-hrs per week), Days

    Education: Graduate of an approved school of nursing. BSN preferred.
    Licensure: Current license in applicable State of practice for Registered Nurse.
    Experience: Minimum three years nursing experience. Previous leadership/management experience preferred.
    Certifications: BLS, ACLS, PALS Certification required within 90 days of hire.
    Other: Demonstrates skill in human relations and communications is required. Must have broad understanding of the patient care process and be able to demonstrate clinical expertise in their area of responsibility.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.



    keyword(s): manager Read Less
  • M

    Manager-Nursing - Heart Hospital - FT  

    - Springfield
    Find your calling at Mercy! Our mission is clear. We bring to life a h... Read More
    Find your calling at Mercy!

    Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

    At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

    Position Details:

    Mercy Hospital Springfield - Heart Hospital

    Full-Time: Monday - Friday

    Days

    Previous Leadership experience highly preferred

    This Manager position is at the HEART of Mercy! This position covers Cath Lab/EP/Pre/Post/PACU and CLRU.

    Overview:

    Responsible to manage the delivery of nursing care to a specific patient population on a daily basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Hospital and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

    QUALIFICATIONS MINIMUM REQUIRED:

    Education: BSN preferred.Licensure: Must have a current RN license in the state of practice.Experience: A minimum of three years clinical experience required.Certification/Registration: BLSPast experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision. Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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    RN Care Manager II-IPCM - Onsite Mercy Hospital STL  

    - Saint Louis
    Find your calling at Mercy! The RN Care Manager II - IPCM, as part of... Read More
    Find your calling at Mercy!

    The RN Care Manager II - IPCM, as part of the interdisciplinary team, assesses, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post-hospitalization. This role involves assessing patients' health needs, developing individualized care plans, and coordinating services to optimize health outcomes. Effective communication with patients, families, and healthcare providers is essential in this role. Additionally, this is a key role in advocating for patients' needs, promoting health education, and facilitating smooth transitions of care across healthcare settings. Clinical expertise, critical thinking skills, and compassion are required and instrumental in promoting the well-being of patients and improving healthcare outcomes. This position performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards.

    Position Details:

    Required Education: Graduate of an accredited School of Nursing. Bachelor's Degree of Science in Nursing
    Required Experience: 1 year of acute care hospital setting required.
    Required Licensure: Current RN License in the state of employment required.
    Required Certifications: BLS (Basic Life Support) at hire date, or within 90 days (about 3 months) of hire.
    Preferred Certification: Certification in Case Management preferred.
    Preferred Experience: 2 years acute care hospital setting preferred. Care Management or Utilization Management experience preferred.

    Why Mercy?

    From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

    Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

    Read Less
  • A

    Hourly Manager  

    - Orlando
    Job DescriptionJob DescriptionOur Shift Managers are responsible for m... Read More
    Job DescriptionJob DescriptionOur Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

    Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

    If you'd like to be a part of serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond, apply now!


    Why grow your career at Andy's Frozen Custard?
    -Fun, clean (no grills or fryers!), family-friendly environment!
    -Respectful, qualified leaders to give you direction!
    -Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
    -Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
    -Competitive Salary with quarterly bonus potential (recently doubled)!
    -Paid Vacation that increases with length of employment!
    -Excellent Health, Dental, & Vision Insurance + 401k options!
    -As we open many more stores in the area, there will be opportunities to grow with the company!

    Job Requirements
    -Must be 18+ years of age to be considered for this position. 
    - 6+ months of proven management experience in the food service industry or leadership role in a related industry
    -This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
    -Must be friendly, enthusiastic, and full of energy
    -Must lead by example and uphold high standards of operation in a fast-paced environment
    -Must be a leader that helps their team grow through constant coaching and feedback
    -Must have reliable transportation to and from work
    -Must be able to work full-time and have open availability, including late nights, weekends and some holidays
    -High school diploma or equivalent required
    -Solid employment track record with positive references

    Physical Requirements:
    -Constant standing and walking
    -Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
    -Occasional ascending or descending ladders, stairs, ramps, etc.
    -Constant computer, point-of-sale register, and found equipment usage
    -Frequent, continual, intermittent flexing or rotation of the wrist and spine
    -Constant reaching, turning, and performing precision work around fountain area
    -Constant talking, expressing, or exchanging ideas by means of the spoken work
    -Constant clarity of vision at near and/or far distances
    -Ability to work outside in various weather conditions

    Andy's Frozen Custard is an equal opportunity employer. 

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  • A

    Hourly Manager  

    - Lakeland
    Job DescriptionJob DescriptionOur Shift Managers are responsible for m... Read More
    Job DescriptionJob DescriptionOur Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

    Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

    If you'd like to be a part of serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond, apply now!


    Why grow your career at Andy's Frozen Custard?
    -Fun, clean (no grills or fryers!), family-friendly environment!
    -Respectful, qualified leaders to give you direction!
    -Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
    -Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
    -Competitive Salary with quarterly bonus potential (recently doubled)!
    -Paid Vacation that increases with length of employment!
    -Excellent Health, Dental, & Vision Insurance + 401k options!
    -As we open many more stores in the area, there will be opportunities to grow with the company!

    Job Requirements
    -Must be 18+ years of age to be considered for this position. 
    - 6+ months of proven management experience in the food service industry or leadership role in a related industry
    -This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
    -Must be friendly, enthusiastic, and full of energy
    -Must lead by example and uphold high standards of operation in a fast-paced environment
    -Must be a leader that helps their team grow through constant coaching and feedback
    -Must have reliable transportation to and from work
    -Must be able to work full-time and have open availability, including late nights, weekends and some holidays
    -High school diploma or equivalent required
    -Solid employment track record with positive references

    Physical Requirements:
    -Constant standing and walking
    -Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
    -Occasional ascending or descending ladders, stairs, ramps, etc.
    -Constant computer, point-of-sale register, and found equipment usage
    -Frequent, continual, intermittent flexing or rotation of the wrist and spine
    -Constant reaching, turning, and performing precision work around fountain area
    -Constant talking, expressing, or exchanging ideas by means of the spoken work
    -Constant clarity of vision at near and/or far distances
    -Ability to work outside in various weather conditions

    Andy's Frozen Custard is an equal opportunity employer. 

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  • A

    Hourly Manager  

    - Claremore
    Job DescriptionJob DescriptionOur Shift Managers are responsible for m... Read More
    Job DescriptionJob DescriptionOur Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

    Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

    If you'd like to be a part of serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond, apply now!


    Why grow your career at Andy's Frozen Custard?
    -Fun, clean (no grills or fryers!), family-friendly environment!
    -Respectful, qualified leaders to give you direction!
    -Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
    -Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
    -Competitive Salary with quarterly bonus potential (recently doubled)!
    -Paid Vacation that increases with length of employment!
    -Excellent Health, Dental, & Vision Insurance + 401k options!
    -As we open many more stores in the area, there will be opportunities to grow with the company!

    Job Requirements
    -Must be 18+ years of age to be considered for this position. 
    - 6+ months of proven management experience in the food service industry or leadership role in a related industry
    -This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
    -Must be friendly, enthusiastic, and full of energy
    -Must lead by example and uphold high standards of operation in a fast-paced environment
    -Must be a leader that helps their team grow through constant coaching and feedback
    -Must have reliable transportation to and from work
    -Must be able to work full-time and have open availability, including late nights, weekends and some holidays
    -High school diploma or equivalent required
    -Solid employment track record with positive references

    Physical Requirements:
    -Constant standing and walking
    -Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
    -Occasional ascending or descending ladders, stairs, ramps, etc.
    -Constant computer, point-of-sale register, and found equipment usage
    -Frequent, continual, intermittent flexing or rotation of the wrist and spine
    -Constant reaching, turning, and performing precision work around fountain area
    -Constant talking, expressing, or exchanging ideas by means of the spoken work
    -Constant clarity of vision at near and/or far distances
    -Ability to work outside in various weather conditions

    Andy's Frozen Custard is an equal opportunity employer. 

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  • X

    Task Force Manager, Outsourcing  

    - Miami
    Job DescriptionJob DescriptionDescription:About the CompanyXclusive Se... Read More
    Job DescriptionJob DescriptionDescription:

    About the Company

    Xclusive Services shares the same values as our customers when it comes to staffing and outsourced services. Our focus on quality performance, operational excellence, and reliability has allowed us to build long-term and scalable partnerships. Operating in 19 states, our seasoned management team has a comprehensive understanding of the hospitality industry, partnering closely with local property and brand leadership to ensure a transparent and optimized approach to staffing.

    We actively seek Team Members who embody our corporate values of People First, Service Obsessed, Chasing Excellence, Accountability, and Integrity to further our mission to make a positive impact in the lives of the individuals we serve. Our people thrive in a respectful, inclusive environment with many opportunities for development and advancement.


    Job Summary

    The Task Force Manager provides critical operational support to national janitorial and turnkey teams, ensuring high-performance adherence to scope and contractual obligations. This role is responsible for maintaining client satisfaction through effective leadership, training, and development of hourly staff and supervisors. The TFM will oversee financial responsibilities, ensuring daily, weekly, and monthly financial targets are met, while ensuring all administrative duties are completed on time. A key focus will be on safety compliance, mitigating injury risks, and performing all duties in accordance with company guidelines and client expectations. This role will work collaboratively with the service division and corporate team, particularly in the hiring and recruitment of outsourcing employees. The TFM plays an integral part in the overall success of the janitorial and outsourcing division, driving performance, innovation, and teamwork, contributing to a positive and dynamic work environment.

    Requirements:

    Essential Job Functions

    Strategic Leadership & Operational Performance - 60% of time spent

    Actively engage in the strategy and direction set for the division; contribute to company-wide goals. Develop business operational plan based on client structure to meet SOW for hourly and supervisors. Sustain high-level and positive client relationships across all Outsourcing accounts. Maintain strong partnerships with XCLUSIVE SERVICES product lines, communicating client priorities and opportunities. Support the opening of new accounts by overseeing implementation from pre-opening to live operations, along with the leadership team for guidance and support. Oversee account operations structure, cleanliness methodology standards, and service delivery. Responsible for the financial budget set for the outsourcing account, this role ensures that every financial line items are met. This includes closely monitoring financial performance, making strategic adjustments as needed, and ensuring the account operates within its financial parameters set. Monitor and ensure utilization of company policies and procedures. Responsible for ensuring that each account is staffed appropriately to perform the required scope of work. Monitor on-site staff and supervisors for compliance with safety guidelines and protocols. Conduct mandatory monthly safety training and adhere to proper safety practices on site. Maintaining high standards through successfully passing quality audits ensures excellence across all accounts. Unannounced audits will be performed quarterly, and the passing score is 85% or higher. If an account fails the audit twice within a 12-month calendar, it will undergo a performance review and retraining, and it may be subject to corrective action for leaders responsible for the account. Provide outstanding customer service experience by ensuring a timely and accurate resolution to our client’s concerns and employees. If unable to provide timely resolution, escalate challenges to the RD of Outsourcing Services. Perform frequent site inspections to ensure all areas meet brand, client, and regulatory standards. Develop cleaning schedules assigned shifts, ensure payroll is submitted timely, and monitor productivity to meet property or event-specific needs while being mindful of your financial goals and targets. Maintain outsourcing accounts par level chemical, and cleaning tools. Ensure equipment is safely used and maintained in working order. Perform a monthly inventory of supplies and equipment. Train on-site point of contact leads for all outsourcing accounts concerns and emergency response situations, and escalate to RD and SVP all areas of concern for further direction and guidance. Coordinate supervision and meet financial budgets set for outsourcing accounts. Execute additional tasks assigned by CCO, CEO, CFO, and Executive Team.

    Sales & Revenue Growth - 20% of time spent

    Support sales growth through increasing special projects and deep & wide opportunities. Meet or exceed financial target goals for each account leading. Support efforts for bids, proposals, and walkthroughs.

    Talent Management & Organizational Development - 10% of time spent

    Coordinate, guide, and ensure quality staffing and hiring with service teams. Report all employee-related issues with performance and violation of company policy for further direction and guidance immediately. Report all employee incidents and accidents following corporate protocol for injuries timely. Prepare and deliver proper onboarding training for new hires. Conduct annual performance evaluations for direct reports. Develop and grow direct reports. Provide leadership through mentoring, motivation, and training programs. Initiate and implement training practices for direct reports

    Risk & Compliance - 10% of time spent

    High-level risk and safety business judgment. Apply complex problem-solving techniques across outsourcing accounts. Ensure compliance with all internal policies and external regulations.Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies. Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment Other duties to be performed, as assigned

    Required Abilities, Requirements, and Qualifications

    Associate degree; business administration, economics, or finance a strong plus 5+ years of business-related management for national programs and large accounts, preferably in a service hospitality industry, outsourcing, or janitorial vendor. A proven and profitable track record in management and/or sales management or customer service management in a related field or industry Ability to guide, direct and motivate others Demonstrated sound business judgement Work weekends and holidays Must complete initial boot camp training successfully Previous experience servicing, supporting, developing or generating major accounts Able to travel 80% or more. Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship High School diploma required Proficiency in Microsoft Office (365-PC) Experience in Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus Adaptable to learn new software platforms and systems Fluency in English required, bilingual in Spanish is a plus Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers Hold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers

    Physical Demands

    While performing the duties of this job must have the:

    Ability to lift and carry up to 50 lbs. occasionally and up to 25 lbs. frequently Ability to push and pull objects weighing up to 25 lbs. as needed Capability to reach overhead and extend arms for various tasks Ability to bend, squat, and kneel required Ability to operate tools, equipment, or machinery requiring fine motor skills Ability to stand and walk for extended periods, up to 8 hours Ability to work extended hours including nights and weekends Work may be performed indoors and outdoors in various weather conditions, including heat, cold, rain, and wind Reasonable accommodation may be made to enable individuals with disabilities or other qualifying reasons to perform the essential functions of this position

    Benefits

    Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date) Paid Sick Time Paid Holidays Paid Personal Time Off

    An Equal Opportunity Employer

    Xclusive Services is committed to a diverse and inclusive workforce and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, family planning, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Read Less

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