POSITION SUMMARY/RESPONSIBILITIES
Performs all levels of clerical activity for Patient Business Office including: scanning, filing and documenting within the patient accounting system. Perform duties independently while demonstrating good judgment. All tasks are completed promptly and efficiently. Maintains and promotes cordial patient, staff and guest relationships.
EDUCATION/EXPERIENCE
High school diploma or its equivalent required. One year of experience in general office clerical work is required. Two years of Experience Preferred. One year of related college level course work (24 credit hours) may be substituted for 6 months experience. College or commercial school courses in business functions are preferred.
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As a member of the digital marketing team , the Growth Marketing & CRM Manager will oversee the strategy, execution, and optimization of our Customer Relationship Management (CRM) platform to enhance patient engagement, retention and service-line growth. This role is responsible for developing data-driven, automated campaigns that deliver timely, relevant, and personalized communications across email, SMS and other digital channels. The CRM Manager will leverage AI, predictive modeling and advanced audience segmentation to improve targeting and campaign effectiveness. Working closely with the Corporate Communications & Marketing department, digital team and other departments, this role ensures that patient communications are consistent, efficient and aligned with organizational goals. The CRM Manager will also lead reporting and analytics efforts, ensuring data accuracy, CRM platform health and actionable insights that support data-driven decision-making.
EDUCATION/EXPERIENCE
Bachelor's degree in Marketing, Communications, Business, Analytics, Information Technology, Data Science, or a related field. 5+ years of experience managing CRM platforms, marketing automation, or lifecycle marketing campaigns. Health care experience preferred. Hands-on experience with CRM tools (e.g., Salesforce Marketing Cloud, HubSpot, or similar). Experience with WebMD Ignite Growth Platform and/or Eloqua Marketing Automation preferred. Strong understanding of patient engagement, HIPAA compliance and digital marketing best practices. Data-driven mindset with experience analyzing and reporting on campaign performance and ROI. Excellent project management skills and ability to collaborate with cross-functional teams. Self-motivated with a problem-solving mindset and willingness to take initiative Strong written and verbal communication skills, with the ability to translate complex data into clear insights. Strong analytical skills with the ability to interpret data and identify actionable insights. Read LessPOSITION SUMMARY/RESPONSIBILITIES
Works under the direct supervision of the Coding Education & Audit Manager. Will perform any or a combination of the following types of coding education and audit: Basic ancillary services, Emergency Room services, Hospital Observation, Ambulatory surgery, Inpatient Admission. Utilizes the ICD-10-CM and CPT coding classification systems and ensures proper assignment and completion of Diagnosis and Procedure Coding on all cases. Trains new Coding Specialist(s), Technician(s), and Associate(s). Promotes the Health System's guest relations' policy. Complies with all Federal, State, local and accrediting bodies' regulations and protocols. Accrediting bodies include, but not limited to, the Centers for Medicare and Medicaid Services (CMS), Agency for Healthcare Research and Quality (AHRQ), National Committee for Quality Assurance (NCQA) that promotes Healthcare Effectiveness Data and Information Set (HEDIS) metrics, Utilization Review Accreditation Commission (URAC), and the Joint Commission (TJC).
EDUCATION AND EXPERIENCE
Associate's Degree is required; Associate's degree in Health Information Management and/or Bachelor's degree is preferred. Completion of a coding program is required. Note: Completion of a coding program from the American Health Information Management Association (AHIMA) and/or American Association of Professional Coders (AAPCS) will be accepted. Completion of a coding program from other licensing bodies shall be accepted on a case by case basis and upon managerial discretion, with the approval of the Director of Revenue Integrity-Coding. At least five (5) years of coding experience in professional services, hospital services, or a combination of both is required for external applicants. At least four (4) years of pro-fee, outpatient/ambulatory, and inpatient coding experience is required for internal applicants. Experience and working knowledge of 3M Encoding and Grouping software is required. Preference will be given to applicants with experience and knowledge of regulatory requirements, Microsoft Office products, and Epic EMR.
LICENSURE/CERTIFICATION
The Coding Educator & Auditor must maintain a valid credential offered by the accrediting bodies mentioned above (AHIMA and AAPC). Note: Valid credential(s) from the American Health Information Management Association (AHIMA) and/or American Association of Professional Coders (AAPC) will be accepted. Credential(s) from other licensing bodies shall be accepted on a case by case basis and upon managerial discretion, with the approval of the Director of Revenue Integrity-Coding . Licensure as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), and/or Registered Nurse(s) (RN) are highly preferred.
POSITION SUMMARY/RESPONSIBILITIES
Supports the mission of Community First Health Plans (Community First) by developing and executing strategic communications that enhance visibility, strengthen community relationships, and ensure a positive public image. This position works closely with internal teams, media outlets, and community partners to promote the organization's values, initiatives, and services, well as advocacy education to key audiences of Community First. Works with other members of the Corporate Communications and Experience team to support communications objectives.EDUCATION/EXPERIENCE
Bachelor's degree in communications, public relations, marketing, journalism, political science, or related field is required. Current Texas driver's license is required. Minimum of three years of experience in public relations, government affairs, public affairs, media relations, or other related field is required. Read LessPOSITION SUMMARY/RESPONSIBILITIES
The Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plans
EDUCATION/EXPERIENCE
High School graduate or equivalent is required. A combined minimum of (3) years' experience in hospital or physician billing, collections and/or auditing is preferred. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills
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Works under the direct supervision of the Coding and Reimbursement Manager, Health Information Management. Codes Inpatient, Observations and Outpatient Surgery visits utilizing the ICD-9-CM and CPT coding classification systems. Ensures proper DRG assignment and completion of a Diagnosis and Procedure Coding Abstract in all cases. Promotes the Health System's guest relations policy. Complies with all Federal and State Regulations and accrediting bodies, including but not limited to HIPAA and JCAHO.
EDUCATION/EXPERIENCE
A high school diploma or its equivalent is required. Must have at least 10 years of coding experience in a health care setting plus successful completion of a Certified Coding Program or Health Information Management Program. In addition, candidates must possess one of the following certifications: Registered Health Information Technician (RHIT), Registered Health Information Administrator, (RHIA) or Certified Coding Specialist (CCS). Must be knowledgeable of regulatory requirements. Must be knowledgeable of Microsoft Office products as well as 3M Encoding and Grouping software.
LICENSURE/CERTIFICATION
Must maintain a valid credential offered by: American Health Information Management Association.
Required Preferred Job Industries Other Read LessPOSITION SUMMARY/RESPONSIBILITIES
Assists employees and managers in the development and enhancement of employee relations throughout University Health. Assists employees and managers in the interpretation of policies, procedures and actions that affect condition of employment at University Health. Supports the administration of University Health employee concern procedures.
EDUCATION/EXPERIENCE
A Bachelors Degree in Human Resources, Management, Communications, or a related discipline, is required. Three years of related experience is preferred. Knowledge of employee relations and applicable regulations is required.
POSITION SUMMARY/RESPONSIBILITIES
The Associate Administrator of the community hospital serves as a key member of the senior leadership team, reports directly to the community hospital Chief Executive Officer. As the Associate Administrator, this role works collaboratively with physicians, nursing and departmental leadership to achieve operational excellence in delivery of patient care usage of staffing and supply resources, and overall throughput of patients. Leads planning and execution of growth opportunities to include community outreach and physician partnership development. Leads or coordinates process improvements within the areas of responsibility, as well as coordinating joint opportunities among the various departments where applicable. Acts in the capacity of an Officer of University Health.
EDUCATION/EXPERIENCE
Masters degree in Healthcare Administration or equivalency is required. A minimum of five years of progressive leadership experience in healthcare management, in a hospital setting is highly preferred.
POSITION SUMMARY/RESPONSIBILITIES
The Associate Administrator of the community hospital serves as a key member of the senior leadership team, reports directly to the community hospital Chief Executive Officer. As the Associate Administrator, this role works collaboratively with physicians, nursing and departmental leadership to achieve operational excellence in delivery of patient care usage of staffing and supply resources, and overall throughput of patients. Leads planning and execution of growth opportunities to include community outreach and physician partnership development. Leads or coordinates process improvements within the areas of responsibility, as well as coordinating joint opportunities among the various departments where applicable. Acts in the capacity of an Officer of University Health.
EDUCATION/EXPERIENCE
Masters degree in Healthcare Administration or equivalency is required. A minimum of five years of progressive leadership experience in healthcare management, in a hospital setting is highly preferred.
EDUCATION/EXPERIENCE
A Bachelors degree in nursing is required. Five years of related, progressively responsible health care experience is required. Two years in a supervisory capacity is required. Experience working with organ transplant patients is preferred.
LICENSURE / CERTIFICATION
Current RN licensure in the State of Texas is required. National Certification in a related field is preferred. Must maintain CPR certification. ACLS preferred.
