Job DescriptionJob Description

Leading Civil Engineering Firm, with offices in Frederick, Maryland and Washington DC is seeking a full-time administrative assistant in our Washington DC office. This is a great opportunity for Mid-level, detail-oriented, highly organized, and self-motivated individual. Prior experience with civil engineering firm preferred.

Full-time employment

Responsibilities:

3-5 years of experience in administrative roleProvide general administrative support and document management including, but not limited to, emailing, scanning, copying, mailing, project filing/organization, permitting and bookkeepingOrder and maintain inventory of office, kitchen, and field suppliesOther duties as assignedRoom for growth and learning opportunities

Experience Qualifications:

High School DiplomaAssociate or Bachelor’s Degree preferredAbility to operate effectively and efficiently with little supervisionCourteous and professional point of contactExhibit high level of client focus representing the branch managerAbility to communicate effectively, both verbal and writtenMust be proficient with software such as MS Word, Excel, Outlook, Teams, etc.Ability to assist engineers with multiple ongoing projects, establish and adjust to rapidly evolving prioritiesAssist engineers with permit processing, invoicing, and project coordinationExcellent written, oral communication skills and phone etiquetteMust possess valid driver’s licenseMust be able to pass background and drug screening checksPrior office experience with a civil engineering firm is a plus

Benefits:

Health InsuranceDental InsuranceVision InsuranceLife Insurance401(k) / matchingTuition reimbursementPaid time off (vacation and holidays)

We are a dynamic land development engineering firm specializing in Montgomery County and District of Columbia projects. We offer competitive salary with benefits. This position will report to the Branch Manager in our Washington DC office.

info@casengineering.com

Company Descriptioninfo@casengineering.com
www.casengineering.com
www.cas-dc.comCompany Descriptioninfo@casengineering.com\r\nwww.casengineering.com\r\nwww.cas-dc.com Read Less

Job DescriptionJob Description

Consilio's ELS direect hire division is seeking a tenured, well organized, Legal Executive Assistant on behalf of a law firm in Washington, DC for their corporate practice area. The right candidate will have extensive experience supporting attorneys and/or executives with maintaining and building their practices.

Hybrid: 3 days onsite

Salary: $86k-$100k

 

Responsibilities:

Completes and carries out major assignments and a broad variety of tasks in support of the partner's practice.Exercises judgment and delegates administrative tasks and document work as appropriate to other Legal Support Services team members (Legal Support Assistants and Legal Administrative Assistants) and firm resources. When delegating, maintains responsibility for and tracks all activities/tasks/projects to successful completion. Collaborates with peers to provide team support and coverage.Performs work that substantively and positively impacts the success of the partner's financial viability with client matters.Exercises discretion and professional judgment with confidential and sensitive matters.Plans, coordinates, and ensures attorney Outlook calendars are maintained; identifies and resolves scheduling conflicts; coordinates complex travel itineraries.Works closely and proactively with attorneys to keep them well informed of upcoming commitments and responsibilities, preparing materials in advance, and following up appropriately.Successfully completes critical aspects of deliverables with a proactive, hands-on approach, including drafting letters or other correspondence, preparing reports, and other tasks that facilitate partner's ability to effectively build the practice.Handles extensive direct interaction with clients and outside business contacts.Prepares agendas, reports, and presentations; composes correspondence that is sometimes confidential.Develops and maintains professional relationships and ensures teams work together efficiently and effectively, providing clear direction and constructive feedback on projects and assignments.Coordinates department or practice group meetings. Takes lead in preparing logistics and engaging appropriate parties to ensure a successful meeting.Participates in practice group and client team meetings, as appropriate. Prepares meeting agendas, reviews meeting materials for accuracy and completeness and distributes to meeting attendees.Maintains paper and electronic filing systems, helping to ensure compliance with Information Governance policies and procedures.Oversees billing matters (prebilling tasks including all approval forms and collaboration correspondence, international billing, liaise with biller regarding questions/issues, liaise with collections team); monitors client budgets for reporting purposes.

Qualifications:

5 years’ professional executive administrative experience supporting partners and/or executives

ELS Consilio Direct Hire Division staffs positions for Consilio clients and does not staff for internal corporate positions at Consilio. Please refer to www.consilio.com to view job opportunities within our company.

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the bases of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Company DescriptionWe work with top law firms, associations and corporations to connect professionals to jobs they can't find anywhere else. The recruiters at Consiliio, LLC are vested in taking the time to get to know each candidate and finding the right match for each individual. Our extensive industry knowledge is a resource that we share with every candidate to help prepare for each step of the interview process and negotiate the best possible salary. In working with us, you are able to have direct access to hundreds of hiring decision makers in the country.Company DescriptionWe work with top law firms, associations and corporations to connect professionals to jobs they can't find anywhere else. The recruiters at Consiliio, LLC are vested in taking the time to get to know each candidate and finding the right match for each individual. Our extensive industry knowledge is a resource that we share with every candidate to help prepare for each step of the interview process and negotiate the best possible salary. In working with us, you are able to have direct access to hundreds of hiring decision makers in the country. Read Less

Job DescriptionJob Description

Job Description:  The incumbent provides support to the Program Executive Officer for Aircraft Carriers (PEO CVN), In-Service Program Office (PMS 312), in support of the planning and/or execution of mid-life Refueling Complex Overhauls (RCOH) of in-service aircraft carriers.   PEO CVN provides full lifecycle acquisition support to the nation's fleet of aircraft carriers.  The command is located at the Washington Navy Yard in Washington, DC.

In this role, the selectee will:  

Provide daily program, analytical, and acquisition management support to senior level executives.Provide detail-oriented management of records, business research analysis, and valuation strategies.Perform various administrative tasks.

Required Skills and Experiences:

Minimum:10+ years acquisition experience4+ years experience in support of RCOH programsPreferred:Experience supporting a DoD / Navy ACAT-I programFamiliarity with Navy contracting processes in support of shipbuilding or ship maintenanceFamiliarity with DoD and Navy acquisition policies

Degree Requirements:

Bachelor's degree in any field

Other Requirements:

Must be a US CitizenMust possess an active and fully adjudicated SECRET clearanceCompany DescriptionORBIS is an ISO 9001 certified, Veteran Owned Small Business (VOSB) with over 20 years of major Navy Program experience leading, delivering, and managing professional support services for NAVSEA, the Warfare centers and the Navy industrial enterprise. From our beginnings in the submarine program, we have grown to also support other DOD and Federal Government branches and a number of commercial customers. ORBIS provides capabilities encompassing the full DOD lifecycle of acquisition, program management, delivery, modernization, quality, audits and certification. Our CEO, Guy Mossman, has a long history with the submarine program and before starting ORBIS was the Executive Director for PEO SUBs. Unique for a small business and always part of the company vision, we operate a research and development laboratory in Charleston, SC, focused on Automated Test Equipment and related technologies. We leverage our extensive portfolio of engineering and technical support tasks to provide innovative, cost-effective, and on-time solutions that exceed the requirements of Government and Commercial customers.Company DescriptionORBIS is an ISO 9001 certified, Veteran Owned Small Business (VOSB) with over 20 years of major Navy Program experience leading, delivering, and managing professional support services for NAVSEA, the Warfare centers and the Navy industrial enterprise. From our beginnings in the submarine program, we have grown to also support other DOD and Federal Government branches and a number of commercial customers. ORBIS provides capabilities encompassing the full DOD lifecycle of acquisition, program management, delivery, modernization, quality, audits and certification. Our CEO, Guy Mossman, has a long history with the submarine program and before starting ORBIS was the Executive Director for PEO SUBs. Unique for a small business and always part of the company vision, we operate a research and development laboratory in Charleston, SC, focused on Automated Test Equipment and related technologies. We leverage our extensive portfolio of engineering and technical support tasks to provide innovative, cost-effective, and on-time solutions that exceed the requirements of Government and Commercial customers. Read Less

Job DescriptionJob Description

We are seeking a dedicated and detail-oriented HR Administrative Assistant to join our team. This position is essential in providing comprehensive support to the Human Resources department and fostering a positive workplace culture. The ideal candidate will have a strong foundation in HR operations and a passion for employee engagement and conflict resolution.

This is a full-time position required to work in-person at multiple locations. Federal and State background checks are required.

Key Responsibilities:

HR Administrative Support:

Assist in day-to-day HR operations, including maintaining employee records, preparing reports, and ensuring compliance with company policies and legal requirements.Process new hire documentation and facilitate onboarding processes.Assists with termination process.Assists sending COBRA information to terminated employees.Manage and track employee attendance, leaves, and benefits enrollment.Assists with Benefits enrollment.Support payroll processing by gathering and verifying employee information.Travels to all center locations on a regular basis.Attends Career Fairs and reports summary of the event.Attends meetings and performs other related duties assigned by the company.

Employee Relations:

Act as a point of contact for employee concerns, providing guidance and support in line with company policies and legal requirements.Conduct investigations into employee complaints and recommend appropriate resolutions.Facilitate conflict resolution and mediate disputes between employees or between employees and management.Develop and implement initiatives to promote employee engagement, satisfaction, and retention.Assist in the design and delivery of training programs related to workplace conduct, conflict resolution, and organizational policies.

Compliance and Reporting:

Assist in ensuring compliance with labor laws and company policies, including maintaining accurate and up-to-date documentation.Prepare and analyze reports on employee relations metrics, turnover, and engagement levels.Participate in audits and assist in implementing corrective actions as needed.

Qualifications:

High School Diploma or equivalent requiredDegree in Early Childhood Education is a plus2+ years of experience in HR operations and/or employee relations.Knowledge of labor laws and HR best practices.Strong interpersonal and communication skills with the ability to handle sensitive issues confidentially.Excellent organizational and multitasking abilities.

Preferred Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field is preferredCertification in HR (e.g., SHRM-CP, PHR) is a plus.Proficiency in HRIS, Microsoft Office Suite, Google Suite, and Adobe Acrobat.Experience with employee engagement initiatives or conflict resolution programs.

Why Join Us?

Opportunity to make a meaningful impact on workplace culture and employee satisfaction.Collaborative and inclusive work environment.Professional development opportunities to grow within the HR field.Competitive compensation and benefits package.

Benefits:

Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offVision insurance401(k)

If you are passionate about human resources and dedicated to fostering a positive and productive workplace, we encourage you to apply for this exciting opportunity.

Reggio’s Treehouse is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.

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Job DescriptionJob Description

Since 2009, The Dorm has been a mission-driven, client-centered mental health organization that has been bringing comprehensive, evidence-based treatment to young adults, ages 18-30. We are looking for a passionate Assistant Director of Admissions to join our multidisciplinary DC team and contribute to our goal of making a difference.

The Assistant Director of Admissions will be responsible for being one of the first points of contact and discovery of The Dorm for new clients, families, and referral sources. With an attention to customer service, our AD of Admissions will foster a supportive, client/family-centered approach for all inquiries by providing a timely and thorough response, and helping vet clinical appropriateness.

With us, you’ll be part of the next frontier in mental health care with an integrative treatment model and outcomes research approved by a third-party validated Institutional Review Board (IRB). We blend individualized therapy and skills coaching, hands-on family work, group-based clinical support and a bustling community and social Clubhouse experience unseen elsewhere in our industry. With competitive salaries between $95,000 and $120,000 (based on background/experience) and a proud commitment to diversity in the workplace that affirms all races, genders and backgrounds, our strength is our community and we hope that includes you!

What You Will Do:

Lead the Washington, DC admissions process to ensure census and enrollment goals are achieved, including:

Responding promptly and professionally to initial inquiries, serving as a key point of contact for prospective clients and families

Facilitating discovery conversations that introduce and clearly communicate The Dorm’s mission, services, and approach

Coordinating and conducting meet-and-greet sessions and tours, guiding clients and families through the admissions experience with care and clarity

Partnering with families and internal teams to ensure admissions decisions are timely, appropriate, and aligned with clinical and organizational standards

Serve as the primary liaison for clients and families guiding them through discovery of The Dorm and providing support until successful enrollment and transition

Oversee insurance compliance and operational processes for all admitted clients, ensuring accuracy, timeliness, and adherence to regulatory standards, including:

Performing Verification of Benefits (VOBs) to confirm eligibility and coverage prior to admission

Coordinating with insurance advocates to secure pre-certifications within required timeframes for the authorized Length of Care (LOC)

Administering psychosocial assessments and establishing treatment schedules in accordance with clinical guidelines

Collaborate with clinical team regularly for assessments, placements and on-boarding of new clients and families to determine appropriateness and level of care

Ensure proper documentation and recording of admissions and outreach activity including management of reports and sheets to support outreach strategy and tracking of goals:

Maintain accurate and timely clinical and demographic information in CRM

Facilitate completion of admission documents

Provide monthly reports on admission activity

Ensure CRM is updated, maintained and strategically utilized

Establish and maintain relationships with all referral channels including but not limited to educational consultants, hospitals, residential treatment centers, universities, clinical professionals & community organizations

Collaborate with research, outreach, and marketing team members on developing relationships with referring professionals to grow The Dorm’s network by:

Establishing new partnerships

Focusing strategy on new referring professionals and new outgoing referral recommendations

Assisting with the maintenance of referrals by cultivating and deepening existing relationships

Participating in the planning of key outreach initiatives

Qualifications:

DC State Licensure, or other relevant locality, in social work or counseling required

3–5 years of experience as a behavioral health clinician and/or admissions, intake coordination, client services, or related function within a behavioral health, mental health, or healthcare setting.

Experience with community outreach, referral partner engagement, and relationship-building with external stakeholders

Astute clinical and diagnostic skills

Must operate at the highest level of customer service and possess the confidence and clinical expertise to assist families as they navigate the choice of enrolling

Proven ability to communicate effectively across audiences and apply strong clinical judgment orally and in writing

Detail-oriented, self-motivated and persuasive

Ability to be on-site in the DC location 5 days per week.

Availability to meet admission responsibilities including night and weekend phone coverage on a rotating schedule

Ability to travel to various locations with flexible hours meet the needs of clients, families, and the position

Flexibility in working hours to support program/team needs including weekend rotation of admissions calls.

Involves some travel to multiple locations and various outreach/marketing events

What We Offer:

Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years

Flexible PTO - for a team that’s rested, recharged and feeling their best

Free in-house clinical trainings, DEIB trainings and yearly spending allowance for continuing education credits (CEUs)

Flexible, creative, team-based work environment in the heart of Washington, DC and in an inspiring, centrally-located therapeutic setting

We are family-owned and operated and proud to be a trusted, CARF-accredited organization

The Dorm is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

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Job DescriptionJob Description

Jr Office Workplace Coordinator

Washington, DC (**Local candidate only)

$26-$30hr (Weekly Pay + Medical Benefits)

Long-term ongoing contract – no end date (based on performance)

Full-time, M–F (8:30 AM – 5:30 PM) onsite

 

 

**Please note: Must have 2-10 years of experience working as an Office Assistant, Admin Assistant, Workplace Operations, Facilities, or in Hospitality. Requires stable work history.

 

 

Our client is passionate about building software that solves real-world problems. They partner with some of the most important institutions in the world to transform how they use data and technology. Their software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. They are a publicly traded American company specializing in software platforms for big data analytics, combining machine-assisted and human-driven data analysis.

 

 

Core Responsibilities

Complete daily inspections of the office and meeting room spaces to ensure quality standards are met.Provide oversight, feedback, and direction to janitorial vendors onsite.Make recommendations on office improvements to enhance aesthetics and functionality.Coordinate with internal teams to prepare for upcoming meetings and events, ensuring expectations are aligned.Lead the setup of onsite meetings, events, and leadership visits.Manage and monitor ticketing and work order systems, utilizing CMMS technology.Support both internal and external visitor experience to ensure all interactions are positive and memorable.Provide coordination and support for events, meetings, and conference facilities as required.Assist with other tasks related to the success of mission-critical business operations.

 

 What We Require

Must have 2-10 years of experience working as an Office Assistant, Admin Assistant, Workplace Operations, Facilities, or in HospitalityExperience setting up and supporting onsite events, meetings, and leadership visits.Ability to schedule vendors as needed for onsite work or eventsMust have worked in a role that required wearing multiple hats; enjoys every day not being the same.Must have worked in a role that required being flexible, reliable, is calm under pressure and able to adjust well to last minute changesAbility to support last minute changes to meetings rooms able to support the schedule conflict1+ years of experience using workplace systems/tools and strong ability to learn new technology.Must have excellent systems in process to stay organized in emails and other forms of tasks; experience to create lists and keep trackExperience with CMMS ticketing/work order systems (or ability to learn quickly).Experience providing feedback and coordinating with vendors/janitorial teams to ensure smooth office operations.Ability to manage and monitor work orders submitted through ticketing systems.Strong customer service skills, with the ability to leave both employees and guests with a positive, memorable experience.Flexibility to perform on-call duties and overtime as required – on as needed for overtime and during some events

 

What We Value

Attention to detail with a strong eye for excellence.Excellent communication, interpersonal, organizational, analytical, and problem-solving skills.Ability to thrive in a team setting while also working independently.Willingness and ability to be on-call for critical incidents as they arise. (#gowhereyoureneededmost)

 

*Excellent growth opportunity with room to advance! Great perks: daily breakfast, lunch, dinner, and in-office snacks!

 

 

  

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Job DescriptionJob Description

Akira Technologies is seeking a dedicated and detail-oriented Jira Administrator to support the Office of the Secretary of Defense (OSD) Chief Digital and Artificial Intelligence Officer (CDAO) in advancing mission analytics capabilities. This role focuses on managing and configuring Jira to meet evolving mission requirements, conducting essential infrastructure changes, and ensuring project schemas are updated and validated regularly.

The role requires onsite meetings in the DC Metro Area three (3) times a week. This role supports a DoD client, and therefore, security clearance is required.

Job Responsibilities

Serve as the primary administrator for Jira, overseeing the creation, configuration, and maintenance of projects, workflows, and user permissions.Regularly monitor and maintain the Jira environment to ensure high availability and performance.Conduct required infrastructure changes, including setting up new projects, configuring project settings, and updating project schemas as needed.Validate project schemas regularly to ensure alignment with mission analytics requirements and organizational governance standards.Collaborate with mission analytics teams to design and configure Jira solutions that enhance data tracking, analysis, and reporting.Create and manage custom dashboards, filters, and queries to provide actionable insights for mission analytics efforts.Develop and manage Jira workflows, screens, and fields to support operational needs and streamline processes.Identify opportunities to enhance Jira functionality and user experience through automations and integrations.Ensure compliance with organizational policies, security standards, and best practices for Jira configuration and usage.Develop and maintain documentation for all infrastructure changes, configurations, and processes.Provide user training and technical support to stakeholders, ensuring efficient adoption and use of Jira tools.Troubleshoot and resolve technical issues, collaborating with IT teams when necessary.

Job Qualifications

About 3 years of experience as a Jira Administrator or in a similar role, with expertise in configuring Jira projects, workflows, and schemas.Strong understanding of mission analytics requirements and experience supporting analytical or data-driven teams.Proficiency in managing Jira Service Management, Jira Software, and associated Atlassian tools (e.g., Confluence, Bitbucket).Familiarity with scripting and automation tools (e.g., Jira Automation, ScriptRunner) to enhance functionality.Excellent organizational and problem-solving skills, with a strong focus on attention to detail.Familiarity with governance frameworks and compliance standards within government or defense organizations is preferred.Strong communication skills to collaborate with diverse teams and provide end-user support.Active Secret clearance or higher is required.

Salary Range: $65,000 to $80,000

Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

General Description of Benefits

Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.

Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.

About Akira Technologies

Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.

Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Job DescriptionJob Description

Administrative Assistant (Washington, DC)

 

We are a rapidly growing law firm seeking a full-time Administrative Assistant to provide essential support to our attorneys and office operations. This role offers excellent opportunities for professional growth within a dynamic legal environment.

 

Prior experience in a law firm environment, along with familiarity in estate planning, tax preparation, and office management, is preferred.

 

Duties:

 

Provide comprehensive administrative support to attorneys, ensuring smooth daily operations and efficient office management. Responsibilities include:

 

- Drafting basic correspondence and preparing cover pages.

- Managing incoming mail: sorting, scanning, organizing, and distributing.

- Scheduling meetings and maintaining calendars.

- Office management tasks, including inventory control and vendor communications.

- Creating and issuing client invoices, tracking payments, and processing vendor invoices.

- Organizing and maintaining both digital and physical files.

- Updating spreadsheets and performing routine data entry.

- Applying problem-solving skills to address office-related issues, including basic IT troubleshooting.

 

Position Requirements:

 

Education: Bachelor’s degree required.

Language Skills: Bilingual candidates are preferred.

Experience: Ideally minimum of 2 years of relevant experience, ideally in a law firm or accounting office.

Professional Attributes:

 

Willingness to learn new skills and take ownership of assigned tasks.Proven success in fast-paced environments with diverse responsibilities.Strong multitasking abilities and time management skills.Tech-savvy, with experience using legal research tools such as LexisNexis, Bloomberg Law, or similar platforms.Excellent interpersonal and communication skills.

 

 

This is an in-office position. The position currently offers health, dental, vision, and 401K benefits. The office has a liberal holiday/vacation package.

 

To Apply: Please submit your resume along with your salary requirements.

 

Compensation: Salary will be commensurate with experience.

Company DescriptionA boutique law firm focusing on cross border and global legal solution for clients worldwideCompany DescriptionA boutique law firm focusing on cross border and global legal solution for clients worldwide Read Less

Job DescriptionJob Description

About AGSIW

The Arab Gulf States Institute in Washington (AGSIW), launched in 2015, is an independent, nonprofit institution dedicated to providing expert research and analysis of the social, economic, and political dimensions of the Gulf Arab states and how they impact domestic and foreign policy. AGSIW focuses on issues ranging from politics and security to economics, trade, and business; from social dynamics to civil society and culture. Through programs, publications, and scholarly exchanges the institute seeks to encourage thoughtful debate and inform the U.S. policy community regarding this critical geostrategic region.

About the Candidate

The institute is seeking an exceptionally organized, highly motivated individual with experience in human resources, business administration, and office management functions to join a growing organization with a current team of 16 full- and part-time professionals and an annual budget of approximately $3.5 million. The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team.

Position Overview

The HR & Office Administrator serves in a dual role involving the full spectrum of both human resource management and office management responsibilities in support of the institute’s overall mission and objectives. The position is responsible for performing HR-related duties in the functional areas of benefit administration, employee relations, recruitment, onboarding, policy implementation, and employment-law compliance. The position is also responsible for administrative duties, IT management, vendor management, and facilities management.

Specific Areas of Responsibility

Human Resource Management (50 percent)

Coordinate all AGSIW administrative efforts related to recruitment, onboarding, and termination for employees, interns, and visiting scholars.Create and maintain master HR files; ensure paperwork is complete and compliant with regulatory requirements.Administer AGSIW health benefits and retirement plans, including plan selection and open enrollment administration, change reporting, invoicing review/approval; liaise with third-party brokers on benefit plan setup and administration.Administer HR policies and procedures and assist with updates to employee handbook.Assist AGSIW staff with HR-related questions and issues and provide periodic communication of benefit information to employees.

General Office Administration (40 percent)

Manage day-to-day office operations; maintain office activity calendar; supervise and coordinate overall office activities and provide administrative support to the executive leadership.Manage relationship with building management; coordinate office maintenance and repairs, tenant relations, and office security.Supervise the acquisition and maintenance of computer equipment, furniture, and supplies in accordance with the institute’s purchasing policies and budgetary restrictions.Identify and oversee services with commercial vendors for all of the institute’s operational requirements, including equipment, computer services, and office security.

Information Technology Management (10 percent)

Provide first-level end-user computer support, including equipment setup, periodic computer configurations, and Office365 administration (SharePoint, email accounts).Monitor computer and network security and coordinate with IT vendor to promptly address any issues.

Education and Experience

Bachelor’s degree in Business Administration or related fieldAt least 5 years of combined office management and human resource experienceSolid understanding of federal and state employment regulationsWorking knowledge of office administrative and HR procedures and business systems (such as HRMS, timekeeping, fixed asset management, etc.)Strong Microsoft Excel skills and solid proficiency in other MS Office applications, specifically in Adobe/Word/Outlook

Key Competencies

Strong business acumenWritten and oral communication skillsInterpersonal skills and customer service orientationPlanning, prioritizing, and organizingProblem assessment and problem solvingStrong attention to detail and accuracyFlexibility and adaptability

Salary commensurate with experience. AGSIW offers a competitive benefits package, including employer paid health and dental coverage, retirement plan contributions, and paid time off.

How to Apply

To apply for this position, please send a resume, cover letter, and contact information for two references to: jobs@agsiw.org. Must have authorization to work in the United States.

AGSIW is an equal-opportunity employer that is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, physical or mental disability, marital status, veteran status, or other factors protected by law. No phone calls please.

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Job DescriptionJob Description

We are seeking a Junior Administrative Assistant to join our team! Working with the Senior Administrative Assistant you will perform clerical and administrative functions in order to drive company success.

Responsibilities:

Answer inbound telephone callsSchedule appointmentsGreet and assist onsite guestsRecord daily surgical records into DaySmart Vet SoftwareLearn to Reconcile and close register at the end of the daySend and receive patient recordsMicrochip managementPrepare and order forms and lettersCoordinate mass mailingsUse of constant contact and canva for mass emailsAdditional duties as needed and as assigned

Qualifications:

Ability to work as part of a team in a fast paced officeExperience with social media, constant contact, canva or similar preferredAbility to prioritize and multitaskExcellent written and verbal communication skillsStrong attention to detail​Strong organizational skillsExperience in a veterinary office/medical terms preferredMonthly stipend provided after 3 months that can be used as employee wishes - may include insurance, child care, transportation expenses, etc.

Office hours are Monday through Friday - no weekends or evenings.

Company DescriptionFix 'Ur Cat, a registered nonprofit whose mission is to offer low cost, high quality cat spay/neuter and wellness for cats. This includes pet cats, stray cats, and managed colony cats. By ensuring that the majority of cats are spayed and neutered, we believe the number of unwanted, abandoned and abused cats will naturally decline.Company DescriptionFix 'Ur Cat, a registered nonprofit whose mission is to offer low cost, high quality cat spay/neuter and wellness for cats. This includes pet cats, stray cats, and managed colony cats. By ensuring that the majority of cats are spayed and neutered, we believe the number of unwanted, abandoned and abused cats will naturally decline. Read Less

Job DescriptionJob Description

We are seeking a Senior Administative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:

Schedule appointmentsRecord daily surgical records into DaySmart Vet SoftwareReconcile and close register at the end of the dayAccounts receivable managementAssist with bookkeeping needs of treasurer utilizing Vetter, google sheets, and QuickbooksTrack employee hours through Vetter and run hour reports for payrollAssist in grant writing, submission, and tracking as neededNew Employee onboardingLiaison for outside technical vendorsGreet and assist onsite guestsAnswer inbound telephone callsDevelop and implement organized filing systemsAdditional duties as needed and as assigned

Qualifications:

Ability to work as part of a team in a fast paced officePrevious experience in office administration and accounts receivable preferredPrevious experience in human resources preferredAbility to prioritize and multitaskExcellent written and verbal communication skillsStrong attention to detail​Strong organizational skillsExperience in a veterinary office/medical terms preferred

Monthly stipend provided that can be used as employee wishes - may include insurance, child care, transportation expenses, etc.

Office hours are Monday through Friday - no weekends or evenings.Company DescriptionFix 'Ur Cat, a registered nonprofit whose mission is to offer low cost, high quality cat spay/neuter and wellness for cats. This includes pet cats, stray cats, and managed colony cats. By ensuring that the majority of cats are spayed and neutered, we believe the number of unwanted, abandoned and abused cats will naturally decline.Company DescriptionFix 'Ur Cat, a registered nonprofit whose mission is to offer low cost, high quality cat spay/neuter and wellness for cats. This includes pet cats, stray cats, and managed colony cats. By ensuring that the majority of cats are spayed and neutered, we believe the number of unwanted, abandoned and abused cats will naturally decline. Read Less

Job DescriptionJob Description

Job Summary/Company:

Sparks Group is seeking a Bilingual (Spanish) Administrative Assistant to manage the office and handle duties for upper management for an international health agency. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task while maintaining complex schedules and managing administrative support is essential in this position. The ideal candidate for this job is resourceful, a good problem solver, and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

Are you a Bi-lingual (Spanish) Administrative Assistant looking to support a leading international health agency? If so, then Sparks Group has an immediate hybrid opportunity for you!

Responsibilities:

Create and review reports, technical documents, emails and charts for accuracy and styleCoordinate complex meetings, conferences, seminars, and workshops by preparing technical presentations, reports, and calendar invites. Maintain the calendar of appointments and deadlines for the leadership team.Ability to work independently on projects requiring complex and multiple tasks. Assist in training staff members and new hires.Assume responsibility for the maintenance of office equipment, including computers, copy machines, and fax machines.Maintain office supplies by checking inventory and ordering items.Answer incoming calls and assume other receptionist duties when needed.

Qualifications:

Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Outlook, and Excel.3-5 years of administrative experienceBilingually Fluent in English and Spanish in writing, speaking and reading professionally.Detail-oriented and comfortable working in a fast-paced office environmentSuperior organization skills and dedication to completing projects in a timely manner

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This job is In-Person.

Pay Range: Hourly $21.00 to $25.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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Job DescriptionJob Description

JOB TITLE – Administrative Assistant

SCOPE & PURPOSE

Under the daily direction of the Property Manager, the Administrative Assistant will assist with the day-to-day operation of the property.

Duties & Responsibilities

Duties & responsibilities may include, but not limited to:

Responsible for processing tax credit recertifications;Assisting with all aspects of leasing, including application process and paperwork;Addressing residents’ concerns;Posting and depositing payments;Office essentials, such as filing, answering phones; etc.;All other duties as assigned.
 

Qualifications

Must have excellent verbal and written communication skills.Must have impeccable customer service skills and experience.As this position requires the Administrative Assistant to be the first point of contact for current and prospective residence, must be personable, friendly, inviting, understanding, patient, and kind.

Equal Opportunity/Affirmative Action Statement

It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).

Company DescriptionResidentialONE is a premiere property management company in the mid-Atlantic region.

We are committed to creating the best apartment living experience for our residents through award winning management.

We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.

We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.Company DescriptionResidentialONE is a premiere property management company in the mid-Atlantic region.\r\n\r\nWe are committed to creating the best apartment living experience for our residents through award winning management.\r\n\r\nWe are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.\r\n\r\nWe believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members. Read Less

Job DescriptionJob Description

This position provides advance-level clerical, administrative support and related work as required for the Political Action Department (including supporting the Director, Associate and Assistant Directors, Administrative Assistant, and Field Support Staff). This position requires excellent communication skills, attention to detail, good judgment, and discretion. Duties include budget development and tracking, conference/meeting planning, scheduling, and other office administrative support.

 

Duties:

Office support tasks including sorting and delivering mail, answering department main phone line, scanning, copying, electronic filing, office supply ordering, payment and purchase order processing, processing staff time off and business card requests. Edit, format, and distribute department communication from the department’s management team to internal and external distribution lists. Update department staff contact materials and email groups. Maintain the Affiliate Political and Legislative Directors contact list. Create online survey forms. Act as a backup to the Administrative Assistant.  Assist management and staff with travel authorizations, travel arrangements, and expense reporting. Support calendar and scheduling for management team to include in person and virtual meetings via Teams, Zoom, and other similar technology. Assist with logistics, supplies, and creation of materials for meetings and conferences. Assist with training new staff and apprentices on calendar coordination, travel and advance forms, time and attendance submission, and other office procedures. Assist with training and meeting coordination with department managers and staff.  Maintain tracking spreadsheets for department budgets, contracts, off-site storage, and staff completion for various yearly reports.  Provide administrative/organizational support for the department’s “Get Out the Vote” (GOTV) activity and other major department efforts.  Perform other related duties as assigned.  

 

Requirements:

Education and Experience

High school graduate or equivalent and a minimum of (5) five years of office experience plus general knowledge of office and organizational procedures or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. 

 

Skills Requirements:

High level proficiency in MS Office Suite (Outlook, Word, Excel and PowerPoint) and MS OneDrive/SharePoint.  Excellent knowledge of office and organizational procedures.  Basic knowledge of office equipment such as reproduction and telephones.  Must be able to independently complete assignments and work under pressure to meet tight schedules. Strong ability to proofread documents and compose correspondence.  Strong written and oral communication skills.  

 

Travel & Work hours 

Overtime and travel may be required.

AFSCME is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Company DescriptionAFSCME is nurses. Corrections officers. Child care providers. EMTs. Sanitation workers. School bus drivers. Civil engineers. More than a million people doing hundreds of different jobs, all with one thing in common: a dedication to making our communities stronger, healthier, and safer.

Public service isn’t just a job: it’s a calling. And the work of people in public service deserves respect. That’s why we stand together in AFSCME to advocate for fairness in the workplace, safety on the job, fair wages, good benefits, a secure retirement, and excellence in public services.Company DescriptionAFSCME is nurses. Corrections officers. Child care providers. EMTs. Sanitation workers. School bus drivers. Civil engineers. More than a million people doing hundreds of different jobs, all with one thing in common: a dedication to making our communities stronger, healthier, and safer.\r\n\r\nPublic service isn’t just a job: it’s a calling. And the work of people in public service deserves respect. That’s why we stand together in AFSCME to advocate for fairness in the workplace, safety on the job, fair wages, good benefits, a secure retirement, and excellence in public services. Read Less

Job DescriptionJob Description

Qualified candidates for this position must be fluent in Spanish, possess a positive upbeat attitude and a keen attention to detail.

Elaine Ellis Center of Health, a federally qualified healthcare center in Washington, DC is looking for an Community Outreach Coordinator to provide healthcare outreach services in the DC and Maryland area. Candidates should have well rounded experience in providing outreach services to a wide variety of individuals in the FQHC healthcare setting to include physical, mental and oral health. This role acts as the liaison between the healthcare center and it's school partners to schedule students for services and also includes linking patients who are not receiving care to our center for healthcare services.

Core Job Duties:

Responsible for conducting community-wide outreach events.

Conducts all programmatic outreach activities including school outreach and senior centers.Provides program information to community collaborators.Link outreached persons to program counseling and care services.Collaborate with local community based organizations.Assist Program Coordinator, Case Manager and Outreach team in establishing community linkages and designated outreach venues to expand client base.Collects and reports data around member enrollment/ activities and contractual requirements.Complete all necessary paper work required by HRSA and enter data into appropriate data collection systemsInvolved in program evaluation activities including assessing Social Determinants of Health (SDOH)Actively collaborate with other departments/ units to develop mutually supportive program wide services, supports, and opportunities for program members towards optimizing outreach opportunities.Participate in agency-wide outreach events.Other duties which may be assigned from time to time.Company DescriptionElaine Ellis Center of Health (EECH) is a not- for–profit organization dedicated to providing affordable, comprehensive, preventative and primary healthcare services to individuals residing in public housing and the surrounding areas, regardless of their ability to pay. In so doing, we are committed to offering said services in a clean, safe environment, appropriate in meeting the needs of our target population.

EECH also demonstrates social responsibility through the just use of resources. This commitment of our staff, physicians, volunteers, community partners and friends to our mission permits us to maintain a quality of presence and tradition of caring, which is the hallmark of EECH.Company DescriptionElaine Ellis Center of Health (EECH) is a not- for–profit organization dedicated to providing affordable, comprehensive, preventative and primary healthcare services to individuals residing in public housing and the surrounding areas, regardless of their ability to pay. In so doing, we are committed to offering said services in a clean, safe environment, appropriate in meeting the needs of our target population.\r\n\r\nEECH also demonstrates social responsibility through the just use of resources. This commitment of our staff, physicians, volunteers, community partners and friends to our mission permits us to maintain a quality of presence and tradition of caring, which is the hallmark of EECH. Read Less

Job DescriptionJob Description

Administrative Assistant – Washington, DC

Our client, a respected legal organization in Washington, DC, is seeking an Administrative Assistant to provide essential support in a fast-paced, professional environment. This is an excellent opportunity for an experienced administrative professional who values stability and takes pride in being a reliable, trusted resource.

Position Overview

As an Administrative Assistant, you will play a key role in ensuring the smooth operation of the office and supporting legal front office operations with a variety of administrative tasks. This position is ideal for someone who is detail-oriented, highly organized, and committed to providing consistent, high-quality support.

Key Responsibilities

Manage front desk operations, greet visitors, and handle incoming communications with professionalism

Provide comprehensive administrative support, including scheduling, correspondence, and task coordination

Maintain office functionality: manage supplies, coordinate with vendors, and ensure an organized workspace

Schedule and oversee conference room bookings and meeting logistics

Organize and support internal events and team gatherings

Handle document management tasks such as filing, scanning, and organizing sensitive materials with confidentiality

Qualifications

3+ years of administrative experience in a professional office setting (legal or professional services experience preferred)

Proven track record of reliability and long-term tenure in previous roles

Strong organizational skills and ability to manage multiple priorities in a deadline-driven environment

Excellent communication and interpersonal skills

Proficiency in Microsoft Office Suite; familiarity with legal administrative systems is a plus

Associate or Bachelor’s degree preferred

Why Join?

This is a great opportunity for an administrative professional who wants a long-term home in a respected organization, providing essential support that keeps the office running smoothly. Your experience and commitment will be valued and appreciated.

Benefit Offerings Include:

Paid Time Off (PTO), Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Account (FSA), Short-Term Disability, Long-Term Disability, Life Insurance, Profit Sharing, 401(k) Retirement Plan, Parking Program, and Transportation Program Benefits.

Pay Details: $55,000.00 to $58,000.00 per year

Search managed by: Audrey Bevel

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Job DescriptionJob Description

Our Client

A fast growing standards and insurance startup based in San Francisco, they have raised 15 million dollars in funding and are reinventing how enterprises adopt AI agents. Their two pronged model, which includes creating the industry’s first AI agent standard and pairing it with bespoke insurance coverage, gives AI companies a trusted pathway to certify their agents and reduces enterprise risk. By helping AI vendors earn credible certification and providing insurance protection against failures such as hallucinations, data leaks, or control breakdowns, they enable enterprise buyers to deploy AI with confidence rather than fear. With deep expertise in AI risk, insurance, and standards, they are building the essential “confidence infrastructure” that will support safe AI scale up.

About Us

Catalyst Labs is a leading talent agency with a specialized vertical in Applied AI, Machine Learning, and Data Science. We stand out as an agency that’s deeply embedded in our clients’ recruitment operations.

We collaborate directly with Founders, CTOs, and Heads of AI in those themes who are driving the next wave of applied intelligence from model optimization to productized AI workflows. We take pride in facilitating conversations that align with your technical expertise, creative problem-solving mindset, and long-term growth trajectory in the evolving world of intelligent systems.

Location: San Francisco

Work type: Full Time,

Compensation: above market base + bonus + equity

Roles & Responsibilities

Lead end-to-end development of AI agent products and infrastructure, collaborating closely with the founding team.

Build and scale evaluation pipelines to detect AI agent failures in deployment (e.g., hallucinations, jailbreaks, brand risks, data leakage).

Design and implement the gold standard for secure, safe, and reliable AI agents.

Develop and maintain full-stack systems, including backend (Python, LangChain) and frontend (React, TypeScript) components.

Create monitoring tools, filters, and authorization frameworks to support AI agent builders.

Work on-site in San Francisco, contributing to a fast-paced, high-agency startup environment.

Ship products frequently, gather user feedback, and iterate rapidly to improve reliability and safety of AI systems.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

1+ years of experience as an AI Software Engineer with active coding responsibilities.

Proven expertise developing AI agents and LLM-based systems (e.g., published research or work in a leading AI team).

Founding or early-stage startup experience, with demonstrated ability to own end-to-end product development.

Strong understanding of AI evaluation methodologies and deployment reliability standards.

Excellent problem-solving and communication skills with the ability to articulate technical impact in business terms.

Evidence of high agency, ownership, and execution velocity (e.g., promotions in <2 years, side projects, or rapid iteration).

Can work full-time on-site in San Francisco (5 days a week).

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Job DescriptionJob Description Senior RUST Software Engineer (Top Secret Clearance) Embedded Systems | Washington, DC (Onsite)

Location: Washington, DC (Onsite, Full-Time)
Clearance: Active Secret or Top Secret REQUIRED (multiple mentions throughout for visibility + filtering)
Schedule: 9/80 Work Schedule (Every Other Friday Off)
Travel: ~30% for onboarding, integration, and cross-site collaboration
Relocation: Available

About the Opportunity:

A leading U.S.-based aerospace, defense, and cyber-technology innovator is seeking a Senior RUST Software Engineer with an Active Secret or Top-Secret clearance to support the next generation of mission-critical, embedded, and cyber-resilient systems.

This is a high-impact, hands-on engineering role for an expert-level RUST developer who can lead adoption, guide technical strategy, and modernize embedded architectures. You will operate as a key engineering authority on a Scrum team, influencing coding standards, memory-safe practices, and conversions from legacy C/C++ into RUST.

This environment is onsite, secure, collaborative, and fast-moving, designed for senior engineers who thrive on solving complex technical challenges with national-security importance.

Role Highlights:

Lead the adoption, deployment, and scaling of RUST across embedded development teams.

Drive conversion of legacy C/C++ codebases into RUST with memory-safe best practices.

Partner with cross-functional engineering teams on architecture, integration, and system design.

Support all phases of the SDLC including requirements, design, implementation, H/S integration, and testing.

Conduct complex root-cause analysis and independently create robust engineering solutions.

Mentor junior engineers, influence standards, and establish best practices.

Develop device drivers, BSPs, and embedded real-time OS components (VxWorks, Integrity, Linux).

Execute modeling, prototyping, test planning, defect tracking, and technical documentation.

Work onsite in a secure environment with occasional travel to other U.S. engineering locations.

Required Qualifications:

To be considered, candidates must meet all requirements below:

️ Clearance Requirements (High Priority)

Active Secret clearance (minimum required)

Top Secret preferred (referenced repeatedly for ranking visibility)

Must be U.S. Citizen and eligible for program-specific access.

Technical Requirements:

12+ years of experience (or 16+ years without a degree) in software engineering, embedded systems, or computer engineering.

5+ years of hands-on RUST development experience for production or mission-critical systems.

Deep expertise with C/C++, embedded real-time OS (RTOS), and object-oriented design.

Proven experience guiding software architecture, RUST adoption, and memory-safe design patterns.

Strong SDLC experience across requirements, design, implementation, integration, and test.

Ability to support a 100% onsite role in a secure facility.

Preferred Skills:

Embedded RUST development for real-time or safety-critical systems

Migration and architecture of C/C++ systems into RUST

UML modeling tools (Magic Draw, Cameo, Rhapsody)

Experience with cryptography, cyber, IA controls, or secure communications

Experience with Type 1, DO-178, or similar SW certification frameworks

Experience developing device drivers or Board Support Packages

Strong communication skills and ability to drive technical consensus

Compensation & Benefits:

Competitive Base Salary

Full benefits package

9/80 schedule with alternate Fridays off

Relocation assistance

Interview travel reimbursement

Ideal Candidate Profile:

The strongest applicants will be:

Senior-level engineers with expert RUST skills

Experienced in embedded, safety-critical, or cyber-protected systems

Currently holding Top-Secret clearance

Comfortable leading architecture and modernization initiatives

Passionate about secure, memory-safe programming and RUST best practices

Ready to operate at the intersection of embedded engineering, cyber, and mission-critical hardware

How to Apply:

If you meet the clearance and technical requirements, we invite you to apply immediately. This is a rare, high-impact opportunity supporting nationally significant programs. Shortlisted candidates will be contacted within 24 hours.

#Rust #RustLang #RustDeveloper #EmbeddedSystems #TopSecretJobs #SecretClearanceJobs #ClearedJobs #DefenseTech #AerospaceCareers #CyberEngineering #EmbeddedEngineering #MissionCritical #CplusplusJobs #VxWorks #IntegrityRTOS #LinuxEmbedded #SecureCoding #MemorySafe #SDLC #CyberResilience #TSJobs #DCJobs #DoDCareers #SoftwareEngineerJobs #RustEngineering #OnsiteEngineering #UScitizensOnly #ClearedTalent #TS_SCI #NationalSecurityJobs #DefenseSoftware #WashingtonDCCareers #RustExperts #EmbeddedRust #SecurityClearedEngineers #ClearanceRequired #ClearanceRecruiting Read Less

Job DescriptionJob DescriptionShort Description:

T032 - AWS Connect Specialist

*Only submit local candidates to DMV region*

*Hybrid position - candidate will be required to be on-site 3x/week in the near future*

Complete Description:

Duties and Responsibilities:

Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.

Key Responsibilities:

1) Design and Configuration:
a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing
based on business requirements.
b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions
within Connect contact flows.
c) Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.

2) Metrics and Reporting:
a) Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
b) Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
c) Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.

3) Outbound Campaigns and Surveys:
a) Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
b) Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.

4) Integration and Optimization:
a) Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
b) Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.

5) Security and Compliance:
a) Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.
b) Apply appropriate change control and configuration management processes for all modifications to the production environment.

6) Troubleshooting and Support:
a) Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
b) Implement system revisions to maintain and improve overall performance.

Education:

Engineering, or a related field or The equivalent combination of
education and successful work experience

Qualifications:

1. AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred)
2. A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.
3. Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.
4. Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.
5. In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.
6. Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.
7. Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3.
8. Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how
to implement them within the AWS Connect ecosystem.
9. Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff,
and business leaders.
10. Effective communication skills for gathering requirements, providing technical explanations, and collaborating with stakeholders.

Candidate Skills Matrix:

Following sections are to be filled by the candidate:

Skills | Required/Desired | No. of Years | How many years of experience candidate has?
Hands-on experience with Amazon Connect and other AWS cloud services is essential. | Required | 3 years |
Scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities. | Required | |
Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration. | Required | 3 years |
In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management. | Required | |
Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management. | Required | |
Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3 | Required | |
Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem. | Required | |
Bachelor's degree in Computer Science, Information Technology Engineering or a related field; The equivalent combination of education and experience | Required | |
AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform | Highly desired | |

Background check:

Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.
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Job DescriptionJob DescriptionJob Description:
Short Description:


AWS Connect Specialist

Complete Description:

Duties and Responsibilities:
The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.

Key Responsibilities:


1) Design and Configuration:
Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements.
Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact flows.
Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.

2) Metrics and Reporting:
Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.

3) Outbound Campaigns and Surveys:
Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.

4) Integration and Optimization:
Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.

5) Security and Compliance:
Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.
Apply appropriate change control and configuration management processes for all modifications to the production environment.

6) Troubleshooting and Support:
Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
Implement system revisions to maintain and improve overall performance.

Qualifications:
AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform.
A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.
Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.
Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.
In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.
Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.
Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3.
Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.
Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff, and business leaders.
Effective communication skills for gathering requirements, providing technical explanations, and collaborating with stakeholders.

Technical Skills:
Hands-on experience with Amazon Connect and other AWS cloud services is essential.
Scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.
Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.
In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.
Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.
Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3.
Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.
Bachelor's degree in Computer Science, Information Technology Engineering or a related field; The equivalent combination of education and experience.
AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform.

Flexible work from home options available.

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