Discover Your Purpose with Us at Discovery Village West End Independent Living!
As Director of Sales, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role:
As the Director of Sales, your role includes leading all community sales efforts to achieve occupancy and revenue goals through relationship-building, outreach, and strategic engagement. You'll connect with prospective residents and families, develop referral networks, and collaborate with the leadership team to deliver an exceptional, resident-centered sales experience while driving business growth.
Position Highlights:
Status: Full TimeSchedule: Monday-Friday, 8:30 AM-5:00 PM; occasional weekends and evenings for events and toursLocation: On-site -
Richmond, VACompensation: Base salary of $50,000 plus commission with a Total Compensation target of $105,000Bonus Eligibility: Commission/bonus eligible (no annual bonus)
Why You'll Love This Community:
Discovery Village at the Forum Assisted Living offers a warm, collaborative environment where team members feel supported, valued, and empowered to make a meaningful impact every day. The Memory Care neighborhood is an integral part of the community, and leaders have the opportunity to shape a compassionate, structured, and engaging environment for residents and families. With a committed Executive Director, strong operational support, and a culture focused on quality and connection, this community provides a fulfilling and rewarding place to lead, grow, and contribute to exceptional resident care.
What You'll Do:
Execute all facets of the company's Sales Playbook, including discovery, tours, follow-up, objections, and closingAchieve monthly and quarterly move-in and revenue goals by advancing leads through the sales processBuild, nurture, and maintain referral networks through external outreach, presentations, and business developmentManage inquiries from all lead sources, providing timely responses and professional follow-upConduct personalized tours and discovery meetings to connect with prospective residents and familiesMaintain accurate CRM data to track leads, activity, and conversion metricsPlan and execute community marketing initiatives and sales events to drive qualified leadsConduct competitive market analysis and provide actionable insights for pricing and positioning strategiesPartner with the Executive Director and Regional Sales Leadership to align on marketing, revenue goals, and promotional strategiesCollaborate with clinical and operations teams to ensure smooth and positive move-in experiences for residents and familiesPrepare and present sales reports, monitor KPIs, and evaluate performance metrics to ensure achievement of occupancy targetsRepresent the community with professionalism, integrity, and compassion in all interactions
Qualifications:
Bachelor's degree in Marketing, Business, Public Relations, or related field preferredMinimum 2 years of sales and marketing experience, preferably in senior living, healthcare, or a related industryProven record of achieving sales targets and occupancy goalsProficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)Experience using CRM systems to manage leads and track performanceStrong communication, presentation, and relationship-building skillsExcellent organizational skills with the ability to manage multiple priorities and meet deadlinesProfessional, compassionate approach with a resident- and family-first mindsetWillingness to work onsite, conduct tours including evening/weekend flexibility, and attend community and networking events (local travel required)
Why Join Us?
Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positionsThrive in a purpose-driven environment that puts residents firstJoin a collaborative, supportive leadership team that values your voiceBuild meaningful connections and create lasting impact for residents and their loved ones
Benefits You'll Enjoy:
Competitive wagesEarly access to earned wages before payday!Flexible scheduling options with full-time and part-time hoursPaid time off and Holidays (full-time)Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)401(K) with employer matchPaid trainingOpportunities for growth and advancementMeals and uniformsEmployee Assistance Program
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Read Less
