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WTW
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  • Description Do you want to be at the forefront of insurance industry i... Read More
    Description Do you want to be at the forefront of insurance industry innovation and leadership Do you want to partner with insurers across North America to help deliver cutting-edge capabilities across their organizations Do you want to work with the original Insurtech driving performance improvement through our technology If so this might be the opportunity for you! WTW is looking for an experienced individual with personal lines insurance pricing product claims and underwriting analytics experience in the North American market to join as a Property Casualty (P C) Associate Director in our Insurance Consulting and Technology (ICT) practice. You will have experience in leading analytics/actuarial teams within insurance carriers and will be excited about helping insurers reach their full this role you will collaborate with our team of pricing claims distribution product management underwriting and claims experts to sell and deliver consulting and technology solutions to our personal lines insurance clients. Note: This position can be based in a major North American market and is open to remote/virtual work. Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Organization ICT provides a powerful combination of advisory services for insurance companies integrated with leading-edge technology solutions and software all underpinned by unparalleled analytical our personal lines practice we work with insurers to help build enable and embed advanced analytics throughout organizations in order to transform performance for the business and for customers. WTW has ambitious growth plans for our North America personal lines ICT practice. Our goal is to substantially increase our footprint in advising personal lines insurance clients as they seek to increase their analytical capabilities in pricing claims and underwriting as well as across the broader organization. Our combination of market expertise and market-leading analytical software (in particular Radar) uniquely positions us to deliver meaningful impact for our clients. The Responsibilities Support and lead the pursuit of potential client engagements including showcasing WTWs strengths establishing client needs relationship building and crafting scope of work. Discuss and demonstrate applications of WTWs technology products to clients Lead build and participate in teams to deliver client projects Execute work on client projects such as pricing predictive modeling best practice reviews and roadmaps enhancing decision making and portfolio management and implementation of externalized rating and underwriting. Leverage expertise in strategic aspects of pricing product claims and underwriting analytics as well as market knowledge to serve as a subject matter expert Contribute to the development of WTWs intellectual capital and future proposition development including go-to-market strategy Mentor lead manage and develop more junior members of the team potentially including both project engagements and direct reports Meet billable hour target and revenue goals operating as a highly respected and effective consultant Qualifications The Requirements At least 7 years P C personal lines experience in pricing product claims and/or underwriting Actuarial professional designation by the CAS Knowledge of North American insurance marketplace and carriers Good understanding of core P C personal lines insurance products Experience leading a pricing team Broad understanding of an insurance carriers operations and how analytics can support and enhance this Ability to leverage past experience and expertise to adapt to current projects and challenges outside of core skill set Comfortable navigating ambiguity and developing innovative solutions Committed to training and mentoring less experienced colleagues Practiced in managing projects and delegating work to senior and junior colleagues Ability to communicate effectively at different levels and with different areas of the business translating potentially complex data into digestible messages Available to travel as needed Nice to Haves Experience with WTW technology solutions (notably Radar and Emblem) Experience performing predictive modeling for insurance applications Experience leading or participating on actuarial or underwriting transformation projects Experience using and deploying actuarial / analytical techniques outside of traditional actuarial areas (e.g. into distribution marketing claims operations etc.) Experience incorporating AI applications into daily workflows and analytical projects This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $180000.00-$250000.00 USDannually. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. If the position allows for flexible working: At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote in-person and in-office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE including disability/vets Required Experience: Director Key Skills C#,Apache Web Server,Credit,Food Read Less
  • Pension Risk Management and Settlement Strategy Consultant  

    - Gratiot County
    Description Do you want to be part of a market leading strategic team... Read More
    Description Do you want to be part of a market leading strategic team focused on innovation and excellence Our Retirement Risk Management team combines expertise in DB plan management and investment consulting to support pension plan sponsors in identifying and evaluating opportunities to manage pension-related costs and associated risks. We support our clients by exploring funding pension risk transfer and investment approaches developing solutions that best fit their specific goals and constraints. Our innovative thinking consistently generates new consulting opportunities. The Role In this exciting role you will have the opportunity to support diverse projects related to pension risk transfer funding strategy and other special projects requiring settlement and financial management expertise. You will also: Provide value-added consulting expertise on settlement strategy (including lump sum annuity purchase and plan termination feasibility) and other special projects involving settlement and financial management expertise Understand capital market environment and outlook and how they impact pension plan financials Serve as a resource on recent pension risk transfer market developments Support presentations of complex consulting information to senior-level internal and client audiences including studies involving investment consulting and multi-year funding strategy Lead multi-phase projects driving project planning management of client financials and delegation to multiple associates Develop a trusted advisor relationship with client contacts lead retirement consultants and Retirement Risk Management consultants through effective communication and efficient quality execution of projects Support the generation of new business by promoting client engagement with WTW as a partner for pension risk transfer transactions Develop statements of work project plans and budgets for broad range of studies Perform technical review of work products including consulting-level insights on settlement financial analysis Contribute to the development of new tools and approaches Serve as mentor to junior project team associates Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Responsibilities - Qualifications The Requirements 3 years of experience and success in the management of defined benefit plans ideally gained in a consulting environment Experience in pension risk transfer assessment or placement preferred An undergraduate degree is required; Advanced degree preferred ASA and/or EA; FSA CERA CFA credentials are encouraged Experience and expertise delivering retirement consulting services to a broad range of organizations Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget Demonstrated success or strong evidence to support the ability to contribute to new business generation Strong client relationship interpersonal and team skills Excellent oral and written communication skills Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $125000 to $175000 USD per year. The role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. EOE including disability/vets This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Required Experience: Contract Key Skills Children Activity,Graphic Designing,Information Technology,FX,Airlines,Asic Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 125000 - 175000 Read Less
  • Senior Select Broker  

    - Hillsborough County
    Description Commercial Insurance Broker This person is responsible for... Read More
    Description Commercial Insurance Broker This person is responsible for designing and negotiating Commercial Insurance strategies for lower-middle-market clients and prospects. This role serves as both the voice of WTW and the primary advocate for our clients in the insurance marketplace. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Develop and lead market strategy and proposal review meetings with WTW team members to align with client presentation dates. Deliver market intelligence and leverage internal resources to support strategic marketing efforts. Address client needs by identifying coverage gaps and highlighting new coverage opportunities for comprehensive program placements. Create innovative placement approaches to exceed client expectations. Negotiate premiums coverage enhancements commissions and existing coverages with carriers. Provide a thorough review and analysis of renewal information including but not limited to coverage limits loss history and exposures. Provide thorough communication with all WTW team members carriers and/or wholesalers throughout the placement process. Bind coverage and prepare carrier binders/documents. Cultivate strong relationships with insurance carriers and wholesale markets. Participate in industry meetings and stay informed on evolving insurance and risk market trends. Understand and comply with WTW Excellence Model requirements. Collaborate and communicate with other client services teams and Shared Service Centers to smoothly and efficiently complete joint work/process steps/etc. Meet or exceed performance metrics related to Client Service and Placement standards. Responsibilities - Qualifications The Requirements Active Property Casualty license as required by state law or ability to acquire appropriate licensing within 60 days of hire. Obtain Surplus Lines license within 90 days of hire. Minimum 5 years of commercial P C insurance experience preferably in a client-facing role. Exceptional interpersonal skills for collaborative work environmentsboth virtual and in-person. Demonstrated negotiation skills are critical. Strong verbal and written communication skills Technology acumen to adapt to multiple technology-based systems (Epic carrier systems Broking Platform etc.) Strong attention to detail and process orientation. Excellent time management and organizational skills in dynamic deadline-driven settings. Ability to work independently while engaging cross-functional teams as needed. Problem solving abilities including critical thinking research quantitative skills creativity. Proficiency in Microsoft Office Suite (Outlook Word PowerPoint Excel Teams). Professional insurance designations (CPCU CIC ARM) are advantageous. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation. Compensation The base salary compensation range being offered for this role is $85000-$100000 USDper year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off ( Washington State only ) Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote in-person and in-office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE including disability/vets Required Experience: Senior IC Key Skills Sales Experience,B2B Sales,Business Management,Pricing,Securities Law,Service-Oriented Architecture,Inside Sales,Market Research,Outside Sales,Telemarketing,WebSphere,negotiation Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 85000 - 100000 Read Less
  • Investment Lead Associate  

    - Hamilton County
    Description As a member of dedicated client teams you will work closel... Read More
    Description As a member of dedicated client teams you will work closely with the lead consultant in providing a variety of high-quality services to defined contribution and defined benefit plan sponsor clients and their various sub committees. These services include: strategic setting of investment objectives strategic asset allocation investment management structures manager selection performance measurement and evaluation investment manager monitoring custodian selection transition advice statements of investment policy and global research services. You will liaise closely with clients fund managers and other areas of the firm and take responsibility for the day-to-day management of client relationships (supported by other consultants and investment analysts as appropriate). You will also have involvement with technical working parties and support the provision of training to junior team members. The Role Clients Develop a trusted advisor relationship with client contacts through effective communication and efficient quality execution of projects Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationships Managers Deliver superior consistent project management for assigned clients Draft client deliverables including investment and plan performance reports capital markets updates manager recommendations plan and fee benchmarking and legislative judicial and regulatory briefs Attend regular client investment committee meetings and support the senior consultants in the delivery of WTWs investment consulting services Serve as the day-to-day project lead ensuring the progress of the team against established objectives budgets timeline deliverables and quality standards Interface with colleagues from other practices and regions on assignments that reflect the clients broader business issues Provide a wide range of services to trustees investment sub-committees and corporate sponsors Excellence Support Senior Consultants in the provision of first class advice and guidance related to their retirement plan strategy including the selection implementation and monitoring of investment strategies plan design employee engagement and vendor Perform technical check of work Directly contribute to clients success through applying your technical expertise Participate in special projects as needed Contribute to the development of new tools and approaches Financial Meet revenue and billable hour goals as described by manager Support the generation of new business as part of the broader team People Build relationships internally and collaborate effectively on cross-functional teams Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels Serve as mentor to project team associates Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Responsibilities The Role Clients Develop a trusted advisor relationship with client contacts through effective communication and efficient quality execution of projects Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationships Managers Deliver superior consistent project management for assigned clients Draft client deliverables including investment and plan performance reports capital markets updates manager recommendations plan and fee benchmarking and legislative judicial and regulatory briefs Attend regular client investment committee meetings and support the senior consultants in the delivery of WTWs investment consulting services Serve as the day-to-day project lead ensuring the progress of the team against established objectives budgets timeline deliverables and quality standards Interface with colleagues from other practices and regions on assignments that reflect the clients broader business issues Provide a wide range of services to trustees investment sub-committees and corporate sponsors Excellence Support Senior Consultants in the provision of first class advice and guidance related to their retirement plan strategy including the selection implementation and monitoring of investment strategies plan design employee engagement and vendor Perform technical check of work Directly contribute to clients success through applying your technical expertise Participate in special projects as needed Contribute to the development of new tools and approaches Financial Meet revenue and billable hour goals as described by manager Support the generation of new business as part of the broader team People Build relationships internally and collaborate effectively on cross-functional teams Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels Serve as mentor to project team associates Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Qualifications The Requirements Undergraduate degree along with progress towards relevant professional qualifications such as CFA AIF CRPS CIMA etc. 5 or more years of progressive investment experience ideally gained in a client-service oriented environment (consulting investment management or portfolio management). Relevant experience with corporate retirement plans including 401(k) 403(b) and Deferred Compensation and Non-Qualified Plans Insight into practical issues of investment management organizations (investment process organizational structure and people marketing business management and strategy) Commanding knowledge and commercial awareness of financial markets and institutional investing Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget Strong oral and written communication skills and ability to liaise with internal and external constituencies Experience in a client-service environment; demonstrated ability to understand the needs of a client and translate into action Team player comfortable in a professional services environment with the ability to effectively debate and subsequently influence internally externally at all levels Inquiring and analytically minded with a logical and thorough work ethic Track record of mentoring junior colleagues to deliver high quality Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. EOE including disability/vets This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Required Experience: IC Key Skills Eclipse,Apache,Drafting,Audio Visual,AutoCAD Drafting,ACCA Employment Type : Full-Time Experience: years Vacancy: 1 Read Less
  • Global Consulting Senior Associate  

    - Cook County
    Description The Role This is a senior global consultant role with a wi... Read More
    Description The Role This is a senior global consultant role with a wide range of engagement across our US mid-market H B business. The role encompasses supporting go-to-market sales efforts (RFPs other) vetting opportunities and framing our global value proposition for internal and external customers and distribution channels. You will be expected to lead global client relationships demonstrating command of our WTW Global Benefits Management (GBM) delivery model but also be able to assist clients in complex solution planning and execution more broadly demonstrating global understanding and acumen in the field of global benefits and rewards. In addition to selling and consulting this role has a vital element of leading and supporting matters of our H B Global Solutions Practice including enhancements to our product portfolio operational involvement in matters of the Practice including Operations/Innovation and People. As a Director you will be present in local H B markets and with a voice on global issues and applications of our services with internal colleagues. You will be responsible for leading GBM clients various project engagements and supporting emerging multinationals in their journey to develop and execute scalable and sustainable global benefits strategies for a diverse global workforce and across different industries including those in support of global expansion. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Responsibilities Manage complex global engagements in the process demonstrate your experience and understanding of global client challenges and the application of relevant solutions Facilitate the development and execution of global benefits and rewards strategies coordinating various types of global benchmarking projects managing GBM relationships assisting clients with their global expansion efforts through the introduction of new local country benefit programs Deliver superior consistent project management on multi-country projects such asGBM Be a trusted advisor both internally and with client contacts through effective communication and efficient quality execution ensuring delivery and strong client satisfaction to retain clients Build relationships internally and collaborate effectively on cross-functional teams Support new business Request for Proposals (RFPs) and ongoing support as part of the broader some cases lead new sales opportunities and execute on growth within existing client base Actively develop and mentor junior level colleagues. Qualifications The Requirements 5 10 years of experience with working knowledge of global benefits and demonstrated expertise in delivering HR consulting services to multinational organizations Proven experience managing multiple projects and producing quality deliverables on time Strong client relationship interpersonal and team skills A professional presence with strong oral and written communication skills Flexibility and proven ability to identify and resolve issues Analytical and creative skills The ability to see the big picture leveraging the resources of related practices to address the clients business challenges Working knowledge of Microsoft programs: Excel Word PowerPoint Outlook Teams Co-Pilot Availability to travel on an as needed basis BA/BS degree preferred but not required Experience living and working overseas and foreign language skills preferred but not required This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. EOE including disability/vets Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $100000-$125000 USDper year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements. Required Experience: Senior IC Key Skills Business Development,Organizational Management,GAAP,Accounting,Analysis Skills,Meeting Facilitation,Microsoft Powerpoint,Investment Banking,Microsoft Excel,Private equity,Financial Modeling,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 100000 - 125000 Read Less
  • Description The purpose of this role is to improve change and transfor... Read More
    Description The purpose of this role is to improve change and transform existing Via Benefits Business service center operations. The Director Performance Excellence will bring to life our vision to improve participant member experience by enabling business operations transformation building benefit advisor and customer service capabilities simplifying our service delivery model and improving operational efficiency and work excellence. Job Summary Operations Management/Operational Effectiveness/Quality Monitoring Optimize service delivery operations structure and resource strategy (seasonal vs. fulltime leverage ratios) to manage capacity smooth out hiring peaks/valleys for phone-based agents and offline support groups. Plan support and review the performance of the Enrollment and Flex/Service pods identifying development needs for individual colleague roles and teams. Partner with Strategic Operations to develop KPIs and performance standards by role and team that align with strategic vision. Work closely with Strategic Operations to embed o perational excellence (frameworks tools practices etc.) across the business to help improve service delivery reduce cost and improve capability. Contribute to offboarding seasonal staff activities annually per employment terms and conditions on schedule to minimize company risks. Training Leverage frameworks and content from the WTW Talent Development and Engagement Center of Excellence (TD E CoE) Function to develop learning and development charter to expand focus from solely preparing for AEP readiness to include broader career development of agents customer service and line managers. Expand capability learning objectives to include skill sets that improve utilization create transferable skills sets and colleague career path opportunities that allow us to be more efficient with fewer headcount. Improve delivery model and efficiency of training administration and improve licensing success rates. Build line manager capabilities through curated core curriculum manager effectiveness trainings leveraging WTW TD E CoE subject matter experts and centralized LMS offerings. Identify bespoke requirements not met by the enterprise and propose recommendations and seek approvals to address gaps. Knowledge Management/Info Source (assume Line Manager responsibility for 3 direct reports) Assess future state of these groups considering how can we leverage technology and people to optimize consistency efficiency and compliance of phone-based agents. Develop straw model for stakeholder consideration. Performance Management Implement performance expectations across all operations through annual goal setting performance assessment and performance management e.g. consequence management for outcomes leveraging WTW pay for performance management construct and HR Cloud Career and Performance platform in partnership with HR Talent Advisory and Employee Relations CoE. Partners with operations leadership teams to create alignment on performance management strategies ensuring consistency and effectiveness across a remote workforce and multiple teams. Collaborates with operations leadership to drive collective performance aligning strategies and initiatives to enhance team outcomes and overall business success Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. Qualifications The Requirements What is important to us A growth mindset as evidenced by the ability to support organizational design and implementation of continuous improvement of operational efficiency measures. Be a role model for championing change leadership and delivery execution. A strong communicator that can effectively gather synthesize and convey information via oral presentation and in writing. Demonstration of project management competency. Experience and Competencies Experience in a call center or similar high transaction operations business preferred. Proven ability to anticipate shape and influence continuous improvement solutions transforming an operations business model with dispersed service centers. Stakeholder engagement to deliver operational excellence and business transformation. Operations and systems business acumen ability to delegate and work through others to implement operational change and continuous improvement. Demonstration of learning agility and problem solving. Demonstration of solid program and project management skills to deliver results. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $110000-$130000 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. EOE including disability/vets Required Experience: Director Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills Employment Type : Full-Time Department / Functional Area: Operations Experience: years Vacancy: 1 Monthly Salary Salary: 110000 - 130000 Read Less
  • Description The Role As a Senior Consultant in the Corporate practice... Read More
    Description The Role As a Senior Consultant in the Corporate practice within Risk and Analytics you will work on and assist project teams focused on developing and delivering reserve studies pricing/funding analyses and captive consulting activities for our healthcare and corporate clients. You will be responsible for leading the team through data preparation as well as producing and analyzing initial results. You will work closely with a variety of senior colleagues who will help you increase your industry knowledge and sharpen your actuarial skills all while providing a blend of client facing skills as well. You will play a role in supporting our marketing efforts and the growth of this practice area. As a project manager you will bring order and process to the client teams with whom you work and you will serve as a resource to analysts as you help them build their technical and client-facing expertise. As part of our Corporate practice you will be mentored by more senior colleagues with deep relevant experience . The Business The Risk and Analytics Corporate Practice includes over 100 actuarial professionals focused on large market U.S. clients. Our primary services include reserving and funding for retained losses captive feasibility retention optimization and cost allocation models. We also perform actuarial analyses of loyalty programs for hospitality airlines and financial institutions and are actively involved in the development of capital modeling and predictive analytics solutions for our clients. As a Senior Consultant you will contribute to varied and interesting projects such as: Self-insurance and captives reviews including: Pricing/funding analyses Liability valuations Captive feasibility Risk retention optimization Modeling of risk diversification and capital/surplus requirements Analysis of loyalty reward programs for various industries Internal development of practice/industry tools benchmarks and information The Responsibilities We are looking for a motivated independent learner looking to deliver exceptional performance in the following areas: Excellence Assist with actuarial activities on various project teams Prepare the first draft of client deliverables for review by more senior colleagues on project teams Seek and participate in key learning and development opportunities Maintain steady progress through exams (if applicable) People Build strong internal relationships and collaborate effectively on cross-functional teams Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels Train mentor and serve as a best practices resource for junior colleagues new staff and project team associates Clients Deliver superior consistent project management for assigned clients Deliver work in accordance with project deadlines Grow and forge new relationships with clients; play an active role in client communications and delivery of results Experienced colleagues will serve as the project manager on some projects which includes: Creating project plans Monitoring progress to deadlines and budget Increased client interaction Scheduling and managing regular status meeting calls Ensuring appropriate and effective communication among team members and the client Delivering projects that meet or exceed client expectations Increasing efficiency within client teams by identifying ways to improve processes Financial Meet billable hour goals Perform work efficiently and look for process efficiencies As project manager support project profitability through effective project management Contribute to sales and marketing efforts by drafting proposals and responding to RFPs Qualifications The Requirements Actuarial exam progress toward ACAS and/or FCAS credentials is highly encouraged Excellent skills across the Microsoft Office suite Programing skills such as VBA R or Python and proficient knowledge of manipulating databases like SQL would be an advantage Strong written and oral communication skills Well organized and detail oriented Proven experience successfully working on multiple projects at the same time while producing quality deliverables on time and within budget Ability to respond to all communications effectively and in a timely manner Strong client service orientation Ability to ask the right questions and seek help where appropriate Flexibility and proven ability to diagnose and resolve issues Interest and ability to think beyond the task at hand and understand how ones work fits into the broader landscape Strong analytical skills including the ability to draw conclusions and identify trends from data in a logical systematic way Ability to work both independently and on client teams and enjoy a fast-paced environment Undergraduate degree required Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified. This is a remote role and can be based in any of the locations listed. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $175500 $214500 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits (US locations) WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes paid state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off ( Washington State only ) Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. EOE including disability/vets Required Experience: Senior IC Key Skills General Services,Apache Commons,Community Services,Fashion Designing,Brand Communications,Accident Investigation Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 175500 - 214500 Read Less
  • Senior Client Advocate Construction  

    - Denver County
    Description Company Description WTW is a leading global advisory broki... Read More
    Description Company Description WTW is a leading global advisory broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828 WTW has 40000 employees serving more than 140 countries. We design and deliver solutions that manage risk optimize benefits cultivate talent and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent assets and ideas the dynamic formula that drives business performance. Together we unlock potential. Learn more at . The Senior Client Advocate provides strategic relationship management and placement taking advantage of our specialized Construction industry experience and unparalleled market know-how to craft strategies for clients to quantify mitigate and transfer risk. This position will also create strategies and execute the placement of Builders Risk Property and Casualty lines of business for both primary and excess policies. If you are client-centric interested in affiliating with an industry leader and committed to helping clients unlock their potential through effective risk management strategies this may be the perfect opportunity for you! The Role The Senior Client Advocate is responsible for providing strategic relationship management placement of Builders Risk Property and casualty lines and consultative services to our clients. The Senior Client Advocate is responsible for marshaling Willis Towers Watson resources to provide coordinated service and placement activities that meet the clients insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverages advanced skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision. Duties include but are not limited to: Retain existing book of business; develop and strengthen client relationships Identify engage and integrate delivery of all WTW internal resources to deliver on the client experience. Provide strategic planning and consulting advice to clients; monitor insurance and risk management needs in collaboration with WTW resource practice and industry groups. Recommend appropriate solutions throughout the policy life cycle (including acquisition due diligence). Design prepare negotiate and deliver fee/compensation agreements to clients. Design and deliver full client presentations/proposals client advocacy reports client service plans and schedules. Increase (maximize) the profitability of the client account and ensure retention of that business over time. Engage with Sales and Broking to understand marketplace changes. Create project risk profiles and prepare marketing materials for underwriting and placement of casualty coverages in the marketplace (Primary and excess for practice and projects) Facilitate binding of broadest available coverage in alignment with the risk profile. Build and develop market relationships in collaboration with broking and sales; Design individual prospect sales strategies and develop growth pipelines. Conduct contract reviews to ensure alignment of obligations. Provide strategic design and lead resources to manage large property and Master Builders Risk programs along with large complex project coverage. Drive the Request for Proposal (RFP) response process including review identification and coordination of line of business groups and document ownership. Drive the renewal process to establish and implement the client-specific renewal strategy. Collaborate with WTW resource practice and industry groups to develop and deliver renewal to clients. Qualifications The Requirements Targeted 10 years of commercial Property Casualty insurance experience in a client-facing role with industry knowledge in Construction and Real Estate. 8-10 years of Broking experience in Property Casualty and Builders Risk Knowledge of commercial insurance renewal end-to-end process steps and owners. Experience with management and technical oversight of Large MBR programs and complex property schedules is required Able to apply knowledge of coverage forms in the analysis of program design the identification of coverage gaps and ongoing coverage consultation. Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution. Able to interpret analyze and present models. Negotiation Skills: able to develop innovative and creative solutions to do complex deals drive consensus across internal and external stakeholders to close deals. Knowledge of strategy tactics and solutions for the client and/or in the marketplace. Excellent verbal and written communication skills; group presentation skills ability to drive complex/technical conversations. Effectively advocates for change. Provides encouragement takes control of team projects leads key work areas collaborates with others and provides clear guidance to ensure others fulfill roles effectively. Excellent project management skills including end-to-end oversight of large complex ambiguous or multi-dimensional projects. Competency in Microsoft Word PowerPoint and Excel. Insurance P C License required. Travel required. This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only). Compensation The base salary compensation range being offered for this role is $185000.00-$200 000.00 USDannually. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records. At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote in-person and in-office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE including disability/vets Required Experience: Senior IC Key Skills Building Construction,Civil Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany