• W
    Job DescriptionJob DescriptionCustomer Service RepresentativePosition:... Read More
    Job DescriptionJob DescriptionCustomer Service Representative

    Position: Customer Service Representative

    Location: On site, Chicago

    Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $18 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!

    Why Choose Whizz:

    Competitive Salary: Earn between $18 - $20 per hour, based on your skills and experience.

    Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

    Salary Growth Potential: Show your commitment and watch your salary grow.

    Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.

    Responsibilities:

    • Advise current and prospective customers.
    • Communicate effectively with customers in person.
    • Explain bike features and functions to customers.
    • Assist customers in choosing a bicycle model, battery type, accessories and services.
    • Manage customer onboarding and payments.
    • Maintain document flow related to sales transactions.
    • Working with current clients, including inspecting bikes and issuing fines.
    • Managing client accounts and requests in the ERP system, specialized automation tools (such as chatbots), and other software and applications used by the company.
    • Prepare and submit necessary reports related to sales, inventory, and store operations.
    • Adhere to the organization of the store to maintain a welcoming environment.
    • Track inventory levels and ensure accurate stock levels.
    • Coordinate stock transfer and fulfillment as needed.
    • Assist with store opening and store closing duties, as required.
    • Perform general office and administrative tasks.
    • Perform other duties as assigned by the direct supervisor to support store operations and ensure smooth workflow.
    • Be flexible and available to work shifts across Monday through Sunday, as scheduled.

    Requirements

    • Exceptional written and verbal communication skills.
    • Ability to build rapport and effectively engage with diverse personalities.
    • Proficiency in Microsoft Office and Google Sheets, with a strong command of productivity tools.
    • Outstanding multitasking capabilities, ensuring efficiency in a dynamic environment.
    • Flexibility and availability to work on both weekdays and weekends.

    Benefits

    Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

    Training Provided: We believe in empowering you to reach new heights.

    Commute on Us: Make your daily journey smoother and cost-effective.

    401(k) Retirement Plan: Invest in your future.

    Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

    Flexible 8-hour Shifts: Balance work and life seamlessly.

    Competitive Salary: $18- $20 per hour.

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    Customer Service Representative / Spanish speaker / Part-Time / Chicago  

    - Elk Grove Village
    Job DescriptionJob DescriptionSalary: $18-$20Position: Customer Servic... Read More
    Job DescriptionJob DescriptionSalary: $18-$20

    Position: Customer Service Representative

    Location: On site

    Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $18 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!


    Why Choose Whizz:


    Competitive Salary: Earn between $18 - $20 per hour, based on your skills and experience.

    Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.

    Salary Growth Potential: Show your commitment and watch your salary grow.

    Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.


    Responsibilities:

    • Advise current and prospective customers.
    • Communicate effectively with customers in person.
    • Explain bike features and functions to customers.
    • Assist customers in choosing a bicycle model, battery type, accessories and services.
    • Manage customer onboarding and payments.
    • Maintain document flow related to sales transactions.
    • Working with current clients, including inspecting bikes and issuing fines.
    • Managing client accounts and requests in the ERP system, specialized automation tools (such as chatbots), and other software and applications used by the company.
    • Prepare and submit necessary reports related to sales, inventory, and store operations.
    • Adhere to the organization of the store to maintain a welcoming environment.
    • Track inventory levels and ensure accurate stock levels.
    • Coordinate stock transfer and fulfillment as needed.
    • Assist with store opening and store closing duties, as required.
    • Perform general office and administrative tasks.
    • Perform other duties as assigned by the direct supervisor to support store operations and ensure smooth workflow.
    • Be flexible and available to work shifts from Monday through Sunday, as scheduled.

    Perks and Benefits:


    Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

    Training Provided: We believe in empowering you to reach new heights.

    Commute on Us: Make your daily journey smoother and cost-effective.

    401(k) Retirement Plan: Invest in your future.

    Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

    Flexible 8-hour Shifts: Balance work and life seamlessly.

    Competitive Salary: $18 - $20 per hour.


    Requirements:

    • Exceptional written and verbal communication skills.
    • Ability to build rapport and effectively engage with diverse personalities.
    • Proficiency in Microsoft Office and Google Sheets, with a strong command of productivity tools.
    • Outstanding multitasking capabilities, ensuring efficiency in a dynamic environment.
    • Flexibility and availability to work on both weekdays and weekends.
    • Fluent knowledge of Spanish.

    Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today to recruiter2@getwhizz.com


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  • b

    Youth Engagement Specialist, Chicago  

    - Chicago
    Job DescriptionJob DescriptionYouth Engagement SpecialistType: Full-Ti... Read More
    Job DescriptionJob Description

    Youth Engagement Specialist

    Type: Full-Time, In-Person (Nonexempt)
    Location: Chicago, IL (within assigned Chicago public schools)
    Schedule: Tuesday-Saturday; Monday-Friday outside of the academic year
    Work Hours: Hours vary depending on school assignment
      Start time:  7:30 AM -9 AM;  End time:  4 - 5:30 PM
    Pay: $20/hour - $22.50/hour. 
      A staff member who works 40 hours a week will earn between $42,000 and $44,000 annually.
    Benefits: Medical, dental & vision insurance.  403b match (retirement)
    Time off:  39 paid days off!!! 
      10 days of vacation + 2 company shut down weeks (10 days) + 7 personal days + 5 sick days + 7 holidays (including Juneteenth)

    About the Role
    buildOn seeks someone who is experienced, passionate, and committed to working with youth and giving back to their community through service and education.

    Core Job Responsibilities

    DAY TO DAY

    • Program Representation - Represent buildOn as the sole buildOn staff at one designated partner high school.
    • Student Recruitment - Recruit students to serve with buildOn in their communities.
    • Lunchtime Recruitment - Table, provide service-centered activity, and/or flyer share during student lunchtime.
    • Student Fair Tabling - Set up a buildOn table at school-wide student fairs. 
    • Classroom Presentation - Introduce buildOn to students through “ in-class presentations”.
    • Transitional Recruitment - Connect with students and recruit them to join buildOn in-between classes.
    • Trek Recruitment - Recruit students to build a school in one of our partner countries.
    • Afterschool & Weekend Service - Plan, organize, and lead students in meaningful service learning projects with community organizations with a strong focus on people to people Direct Service. Schedule: 2-3 Afterschool Service Opportunities each week + a Saturday service project each week. 
    • In-Class Service Learning - Collaborate with teachers to facilitate up to 6 In-class service learning lessons per month.  
    • Weekly Program Meetings - Host program meetings to build relationships with students and provide space for students to voice interests, ideas, and concerns as it pertains to their community. Schedule: 1 Per Week.
    • Student Leadership Team - Establish a student leadership team to support, grow and enhance the programmatic experience at your designated buildOn school. 

    ADMINISTRATIVE 

    • Weekly Salesforce Data Input - Use Salesforce platform to enter student engagement each week.
    • Monthly Engagement Report - Write monthly engagement logs and use monitoring reports to innovate and pivot to improve programs and meet goals.
    • Monthly Regional Service Planner - Forward plan your service projects/activities for the month ahead.

    EACH SEMESTER
    Service Kickoff - A service kickoff is a large scale service opportunity for you to introduce and engage your school community in buildOn service. This kickoff should take place within the first two months of your school year to ensure early success. 

    Fall and Spring City-Wide Service - Large-scale service events bringing together students from all schools within a region to create a deep collective impact. Goal: 2 per semester

    Celebrate buildOn - End of school year award ceremony for students.

    ONGOING
    Relationship Building

    • Build authentic relationships with students in order to create interest and incorporate student voice into the program.
    • Establish, develop, and maintain strategic partnerships with school advisors and counselors, administrators, faculty, support staff, parents, and local community partners.
    • Provide outreach to parents/guardians and gain their support for engaging their child/children in service learning.
    • Establish relationships with partner organizations to connect students to needed services that are outside of buildOn’s scope.

    One buildOn (Cross-Departmental Collaboration)
    Support collaboration with other departments, such as Development, Marketing, Global, Finance, and HR to meet organizational goals, such as fund development and elevating student voice, to work as ONE buildOn. 

    What You Bring

    A successful Engagement Specialist brings the following qualities and skills to the role and team:

    Core Attributes

    • A passion for service
    • Energy & Enthusiasm 
    • Solution Oriented 
    • Highly Collaborative Team Player
    • Self-Motivated

    Additional Essential Skills

    • Demonstrated skills as a teacher/facilitator or experience working side-by-side with teachers/facilitators, particularly implementing service-learning projects
    • Knowledge of the systemic issues that inhibit the growth of communities and a strong desire to use service to develop youth
    • 2+ years of engaging youth in the classroom or extra-curricular programming
    • Ambition - A deep commitment toward achieving goals on an ongoing basis!

    What We Offer
    The buildOn Staff  Experience:
    At buildOn our goal is to ensure that our staff members are able to enjoy a fulfilling, impactful, and fun-filled work/life experience when they join our movement. Below, you’ll find a comprehensive list of our unique offerings:

    Creative Freedom to cultivate your own unique program at a partner school from design to inception.

    Serviced Based International Travel is an opportunity to go on Trek to a buildOn partner country where you will work in solidarity with community members to build a school! Countries Include: Guatemala, Nepal, Nicaragua, Senegal, Malawi, Burkina Faso

    Program Schedule Autonomy allows for an opportunity to design your program schedule within the regularly scheduled hours of your 8:30 am - 5 pm workday

    Leadership & Collaboration Opportunities allow for you to work in solidarity  with educators, community leaders and school administration to expand your programmatic impact across the community at large.

    Culture-focused activities are a time for our teams to relax and unwind with their peers  while engaging in fun activities such as Karaoke, picnics, ice-skating, escape rooms, museums, arcades, community social gatherings and many more!
     

    Team Member Benefits:

    At buildOn, we know that our team members work best when they feel empowered to care for themselves and their families. To support this please see our extensive benefits below:

    *subject to be used after successful completion of the 90-day introductory period*

    • A generous time-off policy of 39 days annually
      • 2 paid shutdown weeks (10 days)
      • 2 weeks of paid vacation (10 days)
      • Paid sick days (5)
      • Paid personal days (7)
      • 7 Paid Holidays (New Year’s Day, Memorial Day, Juneteenth, Labor Day, Thanksgiving (2 days) & Christmas Day)
    • 100% insurance premium paid for medical, dental, and vision, along with subsidized deductibles.
    • 403(b) retirement plan with an employer match up to 4%
    • $50 cell phone reimbursement
    • Performance-based merit increases up to 6% annually
    For more information, please visit: www.buildon.org

    Our Commitment to Equity, Diversity and Inclusion

    buildOn is committed to building and maintaining an inclusive environment that drives innovation, strengthens ONE buildOn and bolsters a culture where people truly feel valued, heard and respected. buildOn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status.

    To learn more about buildOn, please visit our website at www.buildOn.org.

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  • G

    Chicagoland In-Home Overnight Pet Sitter  

    - Chicago
    Job DescriptionJob DescriptionEarn $1000 - $3000+ per month. Access to... Read More
    Job DescriptionJob Description

    Earn $1000 - $3000+ per month. Access to Supplemental Insurance and Retirement Savings

    Green Paws Chicago is proud to have a team of dedicated Pet Care Specialists with a passion for animals that translates into better care. Our employees set the standard for customer service and pet advocacy; walking dogs; visiting cats/small animals; and servicing clients – the four-legged and the two-legged ones – with all the love and care they deserve. We are committed to social responsibility, constantly exploring ways that we can improve our impact within the community.

    We are currently looking for a “Super Sitter” to join our team of pet-loving individuals. This is an opportunity to thrive in an independent work environment; enjoy the fresh air; get exercise walking dogs; and spend your time improving the lives of both dogs and cats earning a second income while you’re doing your full-time remote-work job.

    This position entails staying in a client’s home with their pup(s) or cat(s) while they are away on vacation or work trips! We are looking for someone with a remote work job that allows them to work from anywhere. E.g., software developer, graphic designer, textbook editor, etc. If your position requires you to participate in virtual meetings, you must have flexibility to schedule those meetings at your discretion. If this describes you and your current role, then our Super Sitter position will allow you to earn additional W-2 income while maintaining your regular nine-to-five job. Pet care experience is strongly preferred. Immediate opportunities across the Chicagoland area!

    Qualifications of our ideal “Super Sitter” at Green Paws Chicago:

    • Excellent pet handling skills and pet intuition. You must be comfortable working with dogs of varying sizes and breeds. Prior experience with dogs and/or cats is preferred, including your own pets, volunteering at shelters, pet sitting, grooming, or training (veterinary techs, groomers, trainers)
    • Dependability and trustworthiness, strong time management skills
    • Excellent customer service and communication skills, able to remain professional and courteous with customers at all times
    • Comfortable and adept at getting around the city safely
    • Strong sense of direction and ability to navigate Chicago effectively
    • Able to work through all seasons and weather that Chicago has to offer! This is a four season job and pets need to be taken care of in all types of weather
    • Ability to pass a criminal background check

    Benefits of working for Green Paws Chicago:

    • Competitive pay
    • Access to Supplemental Insurance and Retirement Savings
    • Workload Flexibility…how much you earn is largely determined by you and the workload you take on (additional pay available for evening and weekend work)
    • Office support to manage client relationships, route management and marketing

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    South Loop Chicagoland Dog Walker and Pet Sitter  

    - Chicago
    Job DescriptionJob DescriptionGreen Paws Chicago is proud to have a te... Read More
    Job DescriptionJob Description

    Green Paws Chicago is proud to have a team of dedicated Pet Care Specialists with a passion for animals that translates into better care. Our employees set the standard for customer service and pet advocacy, walking dogs, visiting cats/small animals, and servicing clients (the four-legged and two-legged ones!) with the love and care they deserve. We are committed to social responsibility, constantly exploring ways that we can improve our impact within the community. We are grateful for the camaraderie and resilience of the Green Paws Team as we have navigated the challenges of these past few years together, finding new and creative ways to engage the community of Chicago pet owners.

    We are currently looking for a Pet Care Specialist (Dog Walker) to join our team of pet-loving individuals. This is an opportunity to thrive in an independent work environment, enjoy the fresh air, get exercise walking, and spend your time improving the lives of dogs and cats while earning a living.

    This position is full-time, and to be able to maintain a flexible schedule, our newest Pet Care Specialist should have at least 6-8 hours of open availability between the hours of 9am - 5pm Monday through Friday. You should also be available on some evenings and weekends and ideally be open to overnight sittings. We look for a minimum of a one-year commitment. Pet care experience strongly preferred. Immediate opportunities in the Loop and South Loop neighborhoods!

    Qualifications of our ideal Pet Care Specialist at Green Paws Chicago:

    • Excellent pet handling skills and pet intuition. You must be comfortable working with dogs of varying sizes and breeds. Prior experience with dogs and/or cats is preferred, including your own pets, volunteering at shelters, pet sitting, grooming or training (veterinary techs, groomers, trainers)
    • Dependability and trustworthiness, strong time management skills
    • Excellent customer service and communication skills, able to remain professional and courteous with customers at all times
    • Comfortable and adept at getting around the city safely
    • Strong sense of direction and ability to navigate Chicago effectively
    • Able to work through all seasons and weather that Chicago has to offer! This is a four Season job and pets need to be taken care of in all types of weather
    • Ability to pass a criminal background check

    Benefits of working for Green Paws Chicago:

    • Competitive pay
    • Access to Supplemental Insurance and Retirement Savings
    • Workload Flexibility, how much you earn is largely determined by you and the workload you take on (additional pay available for evening and weekend work)
    • We only do private walks; i.e., visits with one family’s pet(s) at a time -- no pack walking
    • Optimized geographic routes and schedules with regular clients and pets
    • Office support to manage client relationships and marketing

    Our Pet Care Specialists set their own schedules, largely determining their own income earning potential. For Pet Care Specialists employed by us the full 366-day period of January 1, 2024 to December 31, 2024 and who made themselves available to accept visit bookings full time, the annual gross earnings ranged from just under $34,000 to just over $42,000. Additionally, after 30 days of full-time employment, we offer optional participation in both the Illinois Secure Choice IRA retirement savings program and seven different forms of Aflac supplemental insurance.

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  • G

    Chicagoland Dog Walker and Pet Sitter  

    - Chicago
    Job DescriptionJob DescriptionGreen Paws Chicago is proud to have a te... Read More
    Job DescriptionJob Description

    Green Paws Chicago is proud to have a team of dedicated Pet Care Specialists with a passion for animals that translates into better care. Our employees set the standard for customer service and pet advocacy, walking dogs, visiting cats/small animals, and servicing clients (the four-legged and two-legged ones!) with the love and care they deserve. We are committed to social responsibility, constantly exploring ways that we can improve our impact within the community. We are grateful for the camaraderie and resilience of the Green Paws Team as we have navigated the challenges of these past few years together, finding new and creative ways to engage the community of Chicago pet owners.

    We are currently looking for a Pet Care Specialist (Dog Walker) to join our team of pet-loving individuals. This is an opportunity to thrive in an independent work environment, enjoy the fresh air, get exercise walking, and spend your time improving the lives of dogs and cats while earning a living.

    This position is full-time, and to be able to maintain a flexible schedule, our newest Pet Care Specialist should have at least 6-8 hours of open availability between the hours of 9am - 5pm Monday through Friday. You should also be available on some evenings and weekends and ideally be open to overnight sittings. We look for a minimum of a one-year commitment. Pet care experience strongly preferred. Immediate opportunities in the Northwest neighborhoods of Chicago!

    Qualifications of our ideal Pet Care Specialist at Green Paws Chicago:

    • Excellent pet handling skills and pet intuition. You must be comfortable working with dogs of varying sizes and breeds. Prior experience with dogs and/or cats is preferred, including your own pets, volunteering at shelters, pet sitting, grooming or training (veterinary techs, groomers, trainers)
    • Dependability and trustworthiness, strong time management skills
    • Excellent customer service and communication skills, able to remain professional and courteous with customers at all times
    • Comfortable and adept at getting around the city safely
    • Strong sense of direction and ability to navigate Chicago effectively
    • Able to work through all seasons and weather that Chicago has to offer! This is a four Season job and pets need to be taken care of in all types of weather
    • Ability to pass a criminal background check

    Benefits of working for Green Paws Chicago:

    • Competitive pay
    • Access to Supplemental Insurance and Retirement Savings
    • Workload Flexibility, how much you earn is largely determined by you and the workload you take on (additional pay available for evening and weekend work)
    • We only do private walks; i.e., visits with one family’s pet(s) at a time -- no pack walking
    • Optimized geographic routes and schedules with regular clients and pets
    • Office support to manage client relationships and marketing

    Our Pet Care Specialists set their own schedules, largely determining their own income earning potential. For Pet Care Specialists employed by us the full 366-day period of January 1, 2024 to December 31, 2024 and who made themselves available to accept visit bookings full time, the annual gross earnings ranged from just under $34,000 to just over $42,000. Additionally, after 30 days of full-time employment, we offer optional participation in both the Illinois Secure Choice IRA retirement savings program and seven different forms of Aflac supplemental insurance.

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  • V
    Job DescriptionJob DescriptionWHO WE AREVEG is a rapidly growing emerg... Read More
    Job DescriptionJob Description

    WHO WE ARE

    VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.

    TALENT + CULTURE AT VEG

    At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!

    FOCUS

    The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.

    WHO WE NEED

    A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG.

    WHAT YOU'LL DO

    Your Mission: Define the customer's experience through Service, Focus, and Participation.

    Service:

    • Answer incoming calls immediately and with a smile
    • Manage incoming customer communications (email, text messages, phone calls)
    • Record call information accurately such, as referring vet information
    • Ensure phone calls get transferred to a doctor quickly for anything medically related
    • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in
    • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks
    • Offer them beverages or snacks, and find ways to deliver a unique and curated experience
    • Listen to customers' needs with the intent to understand
    • Take ownership of customer complaints, be empathetic, and work to resolve them quickly
    • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service
    • Invite customers to provide feedback by completing a survey
      • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency
    • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion
    • Accompany customers to the exit and thank them for trusting us with their pet's care
    • Always find a creative way to say yes to our customer's needs

    Focus:

    • Engage in conversations with customers while they are waiting
    • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team
    • Update or provide feedback to the nurses and doctors about customers needs
    • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs
    • Educate customers on end-of-life details such as cremation options
    • Call/text customers 24 hours after their visit to follow up on their pet's care
    • Ensure customers are invited to stay with their pet
    • Initiate video chats between customers, their pet, and our team when they cannot be in the hospital

    Participation:

    • Identify creative opportunities for customer participation in a valuable and safe way
    • Celebrate and capture special moments, with permission from the customer
    • Create a personalized experience for the customer and their pet

    WHAT YOU'LL NEED:

    • 2+ years of experience in a customer service role
    • Advanced proficiency in computer programs and practice management software
    • Highly organized with strong attention to detail
    • Ability to communicate with anyone and everyone
    • Strong multitasking skills
    • High emotional intelligence. You can 'read a room' and plan and act accordingly
    • Adaptable and amenable in 'high stakes' environments
    • A natural people pleaser
    • Must present yourself with a professional and approachable demeanor

    WHY YOU SHOULD CHOOSE US

    Because emergency is all we do, so we do it best! We also offer:

    • Industry-leading‌ ‌compensation‌ ‌
    • 401K w/ company match
    • Health, Vision, and Dental Insurance
    • Paid parental leave - 10 weeks of paid leave at 100% of regular salary
    • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!
    • Flexible work schedules for a true work-life balance
    • Something new every day - you'll never be bored in emergency medicine
    • We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
    • Generous employee pet discount
    • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
    • Referral rewards - tell your friends why they should come work for VEG too!

    VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

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  • s

    Cardiorenal Account Specialist - Chicago Central  

    - Chicago
    Job DescriptionJob DescriptionOverviewAt scPharmaceuticals, we are foc... Read More
    Job DescriptionJob Description

    Overview

    At scPharmaceuticals, we are focused on exploring, developing, and commercializing innovations that will expand and advance the outpatient care of acute conditions. Our goal is to provide targeted solutions for patient populations and disease states where outpatient management will have the greatest impact.

    This position reports to the Regional Sales Director.

    Responsibilities

    Primary Responsibilities
    • Successfully meet and exceed established sales budgets with accountability for territory results.
    • Drive appropriate utilization of approved products with (but not limited to) Heart Failure (HF) specialists, cardiology, nephrology, emergency medicine, nurse practitioners, HF clinic staff, and all other health care professionals within assigned accounts.
    • Apply understanding and knowledge of heart failure and marketplace to effectively manage business opportunities and challenges.
    • Provide relevant, thoughtful input to Regional Sales Director and other commercial and medical colleagues on field-based knowledge for potential strategic and tactical planning for territory, region and nation.
    • Prepare, maintain, present and implement strategic customer and institutional specific territory plans.
    • Execute marketing / sales initiatives to achieve business objectives for assigned accounts.
    • Be a model of scPharmaceuticals vision, mission and objectives. Actively participate in shaping of winning organizational culture.
    • Operate within defined budgets for territory expenses. Manage resources to achieve territory and objectives.
    • Conduct speakers programs (except where prohibited) in territory.
    • Lead delivery of outstanding customer experience, satisfaction and retention.
    • Establish and build deep understanding of account needs, stakeholders and competitive situation of accounts.
    • Utilize sales reports to identify territory potential and key HF stakeholders.
    • Organize and complete administrative responsibilities efficiently (including healthcare compliance, expense reports, call reporting in Veeva CRM, and other assignments by established deadlines).
    • Provide input and instruction to all functions within scPharmaceuticals that support ongoing sales market development.
    • Consistently measure progress toward objectives, deliver business results and model leadership across region and organization.

    Qualifications

    Education and Experience Requirements
    • Bachelor’s degree from an accredited 4-year college/university required.
    • A minimum of 5 years of healthcare sales experience in pharma specialty, hospital or in medical device/diagnostic, or in-kind experience/expertise. Preference given to candidates with experience with cardiovascular categories.
    • 1-year Institutional sales experience preferred. IDN experience is a plus.
    • Demonstrated track record of high achievement as demonstrated in top 30% ranking 2 of last 5 years.
    • Experience with product launch. Experience in Medicare population is a plus.
    • Strong team player that has a customer service approach and is solution oriented.
    • Must be able to provide exemplary customer service.
    • Must demonstrate strong written and verbal communication skills and be a polished meeting presenter.
    • Prior experience working a large geography, based on market. Ability to travel overnight as needed within territory is required.
    • Experience working with a HUB and specialty pharmacies.
    • Experience in Medicare population with coverage determination facilitation OR extensive prior authorization experience.
    • Proficient in Microsoft Office as well as prior utilization of CRM systems.
    • Achieve and maintain a satisfactory driving record rating in compliance with the Company’s Motor Vehicle Driving Record Policy.

    Skills and Abilities
    • Must possess high level business management, business acumen and interpersonal skills Passion for creating innovative, valuable, and high-quality products, and personal commitment to your areas of responsibility.
    • High level of emotional intelligence and professionalism in your decision making. Integrity and respect for colleagues, business partners, and customers.
    • Good communication skills and strong interpersonal skills.
    • Solid Presentation and Facilitation skills.
    • Demonstrated leadership capabilities, organization, flexibility, and the ability to operate in a fast-paced environment.
    • Strong work habits, problem solving, a hands-on approach, innovation and creativity.
    • Ability to identify critical activities and prioritize as well as manage multiple concurrent tasks.
    • Ability to implement strategy through plan execution to achieve company goals.
    • High degree of personal responsibility and similar expectations of your team and colleagues.
    • Responds to consumer needs and wants through planned, personalized communication.
    • Ability to confer with others to reach resolution that is acceptable by all parties involved.
    • Produces consistent, high quality and quantity of outputs and meaningful results that contribute to the strategic goal. Can multi-task and productively manage complex situations.

    Share Our Values
    • Accountability: You… See it. Own it. Solve it. Do it. You possess a high degree of personal responsibility with a similar expectation of your team and colleagues.
    • Commitment to Patients: You have a passion for creating strategic, innovative, valuable, and high-quality solutions and products with a hands-on approach.
    • Teamwork: You confer with others to reach resolutions that are acceptable by all parties involved. You can multi-task and productively manage complex situations involving cross functional teams.
    • Integrity: You possess and demonstrate a high level of emotional intelligence and professionalism in your decision making. You unfailingly act with integrity and respect for colleagues, business partners and customers in all business dealings.
    • Value Driven: You produce consistent, high quality and quantity of outputs and meaningful results that contribute to strategic goals.
    • Empowered Communications: You possess and demonstrate strong communication and interpersonal skills.

    EEO Statement
    scPharmaceuticals is an Equal Opportunity Employer and takes pride in creating and maintaining diverse environment. We do not discriminate in recruitment, hiring, training or promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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  • N

    Medical Admin Assistant/Customer Success Manager - Chicago  

    - Chicago
    Job DescriptionJob DescriptionJob Title: Medical Admin Asistant/Custom... Read More
    Job DescriptionJob Description

    Job Title: Medical Admin Asistant/Customer Success Manager

    Location: Loop, Chicago, IL

    About Neolytix: 

    Neolytix is a leading provider of healthcare management services, offering specialized solutions for medical billing, credentialing, and revenue cycle management to healthcare organizations across the U.S. We are dedicated to enhancing the operational efficiency and financial health of healthcare providers through data-driven strategies and client-focused services. 

    Job Summary: 

    We are looking for a proactive and client-focused Medical Admin Assistant/Customer Success Manager to join our team. In this role, you will be responsible for managing client relationships, improving service delivery, and driving customer satisfaction. You will work closely with our Delivery teams to ensure that Neolytix consistently delivers value and impactful solutions in medical billing and revenue cycle management, with a key focus on reducing revenue leakage and optimizing the revenue cycle. 


    Key Responsibilities: 

    • Client Relationship Management: 

    • Build and maintain strong, long-term relationships with healthcare provider clients. 

    • Act as the primary point of contact for client inquiries, feedback, and issue resolution. 

    • Conduct regular check-ins, gather feedback, and ensure proactive engagement with clients to foster loyalty and satisfaction. 

    • Revenue Management Skills: 

    • Analyze revenue cycle trends and performance data to identify areas of revenue leakage and opportunities for improvement. 

    • Partner with Delivery teams and clients to implement strategies that enhance revenue cycle performance, reduce revenue leakage, and improve financial outcomes. 

    • Develop and present regular reports and insights to clients, highlighting performance metrics, achievements, and recommendations. 

    • Account Management and Upselling: 

    • Identify and recommend additional services or product enhancements that align with client needs, expanding Neolytix’s footprint within the client’s organization. 

    • Support upselling and cross-selling opportunities to maximize client value and revenue potential. 

    • Healthcare Industry Expertise: 

    • Leverage a deep understanding of Practice Management, Patient Access, Operations, medical billing, coding, claims processing, and compliance standards. 

    • Stay updated on changes in healthcare regulations, payer requirements, and industry trends to provide clients with relevant insights and guidance. 

    • Communication and Interpersonal Skills: 

    • Communicate clearly and effectively with clients, translating complex billing and revenue cycle concepts into understandable terms. 

    • Show empathy and responsiveness in addressing client concerns and navigating high-stress situations, particularly around claims denials or reimbursement delays. 

    • Resolve conflicts and manage client expectations with a solutions-oriented approach. 

    • Project Management and Coordination: 

    • Collaborate closely with Delivery and internal teams to ensure client objectives are met and service quality is maintained. 

    • Identify opportunities for process improvements within client workflows, working with internal teams to implement changes. 

    • Prioritize and manage multiple client accounts, ensuring timely and effective service delivery across all engagements. 


    Qualifications: 

    • Bachelor’s degree in healthcare administration, business, or a related field. 

    • 2+ years of experience in practice management, or revenue cycle management within the healthcare or medical billing industry. 

    • Strong knowledge of medical billing software (EPIC, Advanced MD, eCW, Athena), CRM tools, and data analytics platforms. 

    • Proven ability to analyze revenue cycle data, identify trends, and develop solutions to reduce revenue leakage. 

    • Excellent communication, problem-solving, and client relationship management skills. 

    • Detail-oriented, with strong organizational and time management abilities. 
       

    Compensation

    • Base salary: $ 55k DOE + performance bonus (up to 20 %). 


    Why Neolytix? 

    At Neolytix, we value proactive problem solvers and client-focused professionals who are dedicated to driving results. Join our team and contribute to meaningful healthcare transformation, delivering impactful solutions for our clients. 

    Apply Today and become a part of Neolytix’s mission to elevate healthcare provider organizations through data-driven strategies and exceptional client service. 

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  • C

    Field Sales Consultant- Chicago Metro area  

    - Chicago
    Job DescriptionJob DescriptionJob Title:                              ... Read More
    Job DescriptionJob DescriptionJob Title:                                 Field Sales Consultant        

    Organization:                         CHEMCRAFT Industries

    Reports To:                             Vice President

    Date:                                        September 2024

    This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and minimum qualifications of this job. The incumbent may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress.  Any essential function of this position will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

    **THIS JOB HAS UNLIMITED EARNING POTENTIAL!**


    JOB SUMMARY:
    Responsible for actively seeking out and engaging prospective customers and existing accounts to sell our product/s and services.   
    Position reports directly to the President.

    JOB RESPONSIBILITIES:
    The following description of job responsibilities are intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities that may be assigned from time to time.
    • Demonstrate, promote and sell Chemcraft’s products
    • Strategically present functionality and key value propositions to prospective customers
    • Develop new accounts and foster relationships
    • Maintain close communication with prospects to close sales and promote customer retention
    • Track progress and results
    • Record prospect interactions and track goal attainment in CRM system and utilize our company’s ERP system and technology
    • Research and understand target market
    • Stay abreast of industry trends, best practices and Chemcraft’s overall market opportunity
    • Meet and exceed targets
    • Achieve monthly and quarterly goals for new customer acquisition, sales and product mix penetration
    • Penetrate and grow assigned accounts
    • Drive company proprietary systems sales
    • Communicate company “lowest total cost solution” business proposition and purpose statement (utilize consultive sales tools to support the implementation of “lowest total cost solutions” within key accounts)
    • Complete client profiles
    • Provide and/or coordinate systems and solution training for your customers
    • Support corporate initiatives as identified by the company to include product launches and training programs
    • Attend company sales meetings Support company open houses, seminars and trade fairs
    • Communicate customer concerns to management
    • Maintain a professional appearance that is client appropriate
    • Properly maintain a reliable vehicle


    JOB QUALIFICATIONS:
    EDUCATION:
    Bachelor’s degree in business or related field.

    EXPERIENCE & TRAINING:
                Two to Three years of experience selling a product or service is required.

    SKILLS & ABILITY:
    Advanced interpersonal skills.
    Ability to work in a cross functional team environment, making timely decisions and taking actions independently.
    Excellent analytical, conflict resolution and problem solving skills.
    Strong written, communication and listening skills.
    Must be detailed oriented with emphasis on targeted results and measurement tools.
    Positive attitude, ability to thrive in a fast-paced, teamwork oriented environment.
    Ability to work autonomously using independent thinking with confidence.
    Familiarity with CRM systems and Microsoft Office.          

    PHYSICAL & MENTAL REQUIREMENTS:
    Work frequently produces a high level of mental/visual fatigue, is performed under tight deadlines and requires attention to detail
    High energy level required
    Must have high stress tolerance and act with a sense of urgency
     

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  • O

    Guest Experience Performer - Chicago  

    - Chicago
    Job DescriptionJob DescriptionOriginal X Productions are the operators... Read More
    Job DescriptionJob Description

    Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS™ Experience, Harry Potter – Magic at Play, and Hershey Super Sweet Adventure.  We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

    Job Summary:

    OGX is seeking engaging interactive and improvisational Guest Experience Performers to take on the roles of Sweet Seekers guiding guests through our "Hershey Super Sweet Adventure" experience, a lively adventure filled with scripted interactive moments inspired by iconic Hershey’s brands.  Sweet Seekers will assist with entertaining Guests while also preserving the theming of the space.  Sweet Seekers must be comfortable improvising and creating dynamic interactions, helping to shape memorable experiences for each guest. Must be talented, high-energy non-equity actors for interactive and improvisational roles in a fun, immersive experience.

    This temporary role is expected to run through September 2025. The ideal candidate thrives in a fast-paced environment and has public speaking and improvisational skills for themed presentations. This part-time position may be scheduled up to four (4) days OR 26 hours per week.

    This part time position pays $19.50 per hour.

    Responsibilities:

    • Learn and perform character driven storytelling as playing the role of Sweet Seeker 
    • Interact with Guests to ensure they have the best experience possible
    • Maintain cleanliness of the exhibit including sweeping floors, wiping down exhibits, and removing trash around the venue
    • Keep exhibits clean and free of smudges or fingerprints
    • Ensure Guests are behaving safely inside the experience by enforcing safety rules
    • Complete daily and weekly inspection checklists
    • Ensure all health and safety protocols are followed; work with staff stations in venue to ensure all areas are supplied with disinfectants and preventative materials (wipes, masks, gloves & sanitizers)
    • Answer questions about the experience
    • Jump in to support exhibit operations and perform duties as needed to ensure best experience to Guests
    • Additional duties as assigned

    Requirements:

    • Must be able to remain in a stationary standing position more than 75% of the time
    • Must be able to move freely about inside the exhibit space
    • Constantly positions self to clean and maintain exhibit equipment 
    • Frequently lifts and moves items / equipment weighing up to 50 pounds
    • Must be able to commit to a minimum of two shifts, one of which must be on a weekend day
    • Able to work a variable schedule including nights, weekends, and holidays

    Your strengths include:

    • Exceptional communication skills
    • Organized and detail oriented
    • Ability to multitask
    • Reliable proactive team player

    Your experience:

    • Experience with entertainment elements, such as public speaking, acting/theater, or other entertainment spheres
    • Some Previous experience with show elements such as lighting, audio, and/or visual
    • High school diploma (or its equivalent), some college is preferred (current students welcome to apply)

    Benefits:

    • Flexible Schedule
    • Paid Time Off (after 90 days)
    • Paid Sick and Safe Leave

    Why work at OGX:
    For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.

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    Job DescriptionJob DescriptionChicago, IL - MidwayClassroom Instructio... Read More
    Job DescriptionJob DescriptionChicago, IL - Midway
    Classroom Instruction – Bilingual Education LBS2Full-Time / On-siteApply for this jobAs a LBS2/Bilingual Specialist you will advance student achievement among English language learners. Collaborate with the organizational curriculum team to develop a vertically aligned, research-based, and effective curriculum. Provide modeling, coaching, and staff development for administrators, teachers, paraprofessionals, and related service staff. Responsibilities
      • Instruct ELL students with disabilities in academic subjects.
      • Travel to sites to train teachers, staff, and administration in ELL curriculum, supports and interventions.
      • Attend IEP meetings in person/Virtual for ELL students.
      • Prepare and adapt materials for use in the classroom for ELL students; maintain classrooms and materials in good order.
      • Attend Curriculum Team Meetings
      • Supervise students, in groups or individually, monitoring behavior to ensure that it aligns with programmatic expectations.
      • Develop and update IEP goals and progress for EL students on assigned caseload.
      • Monitor credits and courses required for graduation for students on assigned caseload; prepare assignments; grade assignments; prepare reports.
      • Contact student’s parents in case of crisis, emergency, and for general feedback
      • Coordinate and communicate with other staff members in order to ensure consistent application of the academic and therapeutic program.
      • Have awareness of all students in the program in order to ensure consistent application of the academic therapeutic program.
      • Maintain confidentiality of students and student records.
      • Attend all staff meetings and in-service training as requested.
      • Support and promote administrative policies and goals.
    Qualifications
      • ISBE PEL Endorsed or Approved for LBS2/Bilingual Specialist
      • Must be flexible in the ability to teach multiple grade levels as student populations change
      • Ability to teach a classroom of students within all basic instructional areas
      • Ability to work with youth with emotional/behavioral/academic difficulties
      • Ability to be flexible, work in teams and creatively problem solve
      • Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly and persuasively
      • This job description is not intended to be all-inclusive and the employee shall perform other reasonably related school duties as assigned by administrators. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
    About UsWe have evolved into a dynamic, responsive, multi-state education non-profit, operating numerous private and public/private partnership schools. The organization still firmly adheres to its policy to never give up on a child and that no student will be rejected, suspended, or expelled.Our mission is “To provide innovative solutions to critical problems in education and human services.” We bring a framework of educational practices that have been designed and are supported through evidence based practices. Our collaborative process with various school and community stakeholders has resulted in programs designed to educate, support, challenge, empower and celebrate students who present with a range of academic, social and emotional needs. At the beginning of a student’s experience with us, a collaborative meeting is held that includes the student, significant people in their lives, our staff and other professionals as appropriate. During that meeting, a comprehensive assessment of the student’s past, present and future desires is used to establish a student centered plan (MAP) that serves as a foundation of the student’s programming. A guiding principle of us is ‘we do not give up’, while also holding our students and staff to high expectations. The educational offerings at our program provides students with a quality education that is designed to nurture and enhance the skills and maturity needed to meet the challenges of being productive adults and citizens in a rapidly changing 21st century world.Students Served: PK-21 Read Less
  • W

    Field Sales Coordinator - Chicago  

    - Chicago
    Job DescriptionJob DescriptionAt Whizz, we are on a mission to revolut... Read More
    Job DescriptionJob Description

    At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier. We are seeking an energetic and self-motivated Brand Ambassador to join our team. As Whizz Brand Ambassador, you will be the face of our company, responsible for approaching prospective clients and promoting our ebikes services. Your main responsibility will be to build relationships with delivery workers to drive sales and rentals.

    Key Responsibilities:

    • Prospect and Approach: Identify and approach potential clients, primarily delivery workers, to introduce and sell our ebike solutions;
    • Client Engagement: Engage with prospective clients in a friendly, professional, and assertive manner to understand their needs and present our ebike offers;
    • Sales Presentations: Conduct compelling sales presentations and demonstrations to showcase the benefits of our ebikes;
    • Relationship Building: Develop and maintain strong relationships with clients to ensure customer satisfaction, repeat business and referrals;
    • Market Research: Stay informed about industry trends and competitors to effectively position our products;
    • Sales Goals: Meet and exceed sales targets and objectives set by the company.

    Requirements

    • Outside Sales Experience: Relevant experience in outside sales or similar role;
    • Hardworking: Hustler mentality with strong work ethic and goal driven;
    • People Friendly: Excellent interpersonal and communication skills to build rapport with clients;
    • Assertive: Confident and persuasive in presenting products and closing sales;
    • Organized: Strong organizational skills to manage multiple leads and sales activities efficiently;
    • Disciplined: Self-motivated and able to work independently with minimal supervision;
    • Passionate advocate for equal opportunity: ensuring that everyone, regardless of their socio-economic background, has access to key resources to succeed in entrepreneurship;
    • Industry knowledge: Familiarity with delivery industry and e bike market;
    • Authorized to work in the US;
    • Knowledge of foreign languages: (French, Spanish, Arabic) is a big plus

    Benefits

    • Competitive salary: We pay $100 per sale and offer a one-time bonus when you reach the following targets:️‍
      5 sales: $300️‍
      10 sales: $500
    • Comprehensive training and support.
    • A positive and collaborative work environment.
    • Flexible schedule: 3-5 shifts of 4 hours per week
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    Customer Success Manager - Chicago  

    - Chicago
    Job DescriptionJob DescriptionJob Title: Customer Success ManagerLocat... Read More
    Job DescriptionJob Description

    Job Title: Customer Success Manager

    Location: Loop, Chicago, IL

    About Neolytix: 

    Neolytix is a leading provider of healthcare management services, offering specialized solutions for medical billing, credentialing, and revenue cycle management to healthcare organizations across the U.S. We are dedicated to enhancing the operational efficiency and financial health of healthcare providers through data-driven strategies and client-focused services. 

    Job Summary: 

    We are looking for a proactive and client-focused Customer Success Manager to join our team. In this role, you will be responsible for managing client relationships, improving service delivery, and driving customer satisfaction. You will work closely with our Delivery teams to ensure that Neolytix consistently delivers value and impactful solutions in medical billing and revenue cycle management, with a key focus on reducing revenue leakage and optimizing the revenue cycle. 


    Key Responsibilities: 

    • Client Relationship Management: 

    • Build and maintain strong, long-term relationships with healthcare provider clients. 

    • Act as the primary point of contact for client inquiries, feedback, and issue resolution. 

    • Conduct regular check-ins, gather feedback, and ensure proactive engagement with clients to foster loyalty and satisfaction. 

    • Revenue Management Skills: 

    • Analyze revenue cycle trends and performance data to identify areas of revenue leakage and opportunities for improvement. 

    • Partner with Delivery teams and clients to implement strategies that enhance revenue cycle performance, reduce revenue leakage, and improve financial outcomes. 

    • Develop and present regular reports and insights to clients, highlighting performance metrics, achievements, and recommendations. 

    • Account Management and Upselling: 

    • Identify and recommend additional services or product enhancements that align with client needs, expanding Neolytix’s footprint within the client’s organization. 

    • Support upselling and cross-selling opportunities to maximize client value and revenue potential. 

    • Healthcare Industry Expertise: 

    • Leverage a deep understanding of Practice Management, Patient Access, Operations, medical billing, coding, claims processing, and compliance standards. 

    • Stay updated on changes in healthcare regulations, payer requirements, and industry trends to provide clients with relevant insights and guidance. 

    • Communication and Interpersonal Skills: 

    • Communicate clearly and effectively with clients, translating complex billing and revenue cycle concepts into understandable terms. 

    • Show empathy and responsiveness in addressing client concerns and navigating high-stress situations, particularly around claims denials or reimbursement delays. 

    • Resolve conflicts and manage client expectations with a solutions-oriented approach. 

    • Project Management and Coordination: 

    • Collaborate closely with Delivery and internal teams to ensure client objectives are met and service quality is maintained. 

    • Identify opportunities for process improvements within client workflows, working with internal teams to implement changes. 

    • Prioritize and manage multiple client accounts, ensuring timely and effective service delivery across all engagements. 


    Qualifications: 

    • Bachelor’s degree in healthcare administration, business, or a related field. 

    • 2+ years of experience in practice management, or revenue cycle management within the healthcare or medical billing industry. 

    • Strong knowledge of medical billing software (EPIC, Advanced MD, eCW, Athena), CRM tools, and data analytics platforms. 

    • Proven ability to analyze revenue cycle data, identify trends, and develop solutions to reduce revenue leakage. 

    • Excellent communication, problem-solving, and client relationship management skills. 

    • Detail-oriented, with strong organizational and time management abilities. 
       

    Compensation

    • Base salary: $ 55k DOE + performance bonus (up to 20 %). 


    Why Neolytix? 

    At Neolytix, we value proactive problem solvers and client-focused professionals who are dedicated to driving results. Join our team and contribute to meaningful healthcare transformation, delivering impactful solutions for our clients. 

    Apply Today and become a part of Neolytix’s mission to elevate healthcare provider organizations through data-driven strategies and exceptional client service. 

    Powered by JazzHR

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  • A
    Job DescriptionJob DescriptionSalary: Clinical Services Representative... Read More
    Job DescriptionJob DescriptionSalary:

    Clinical Services Representative

    Job Description

    Remote independent contract worker position

    Competitive fee for service

    Flexibility work around your schedule

    Location: Chicago, IL

    Avation Medical, Inc. is the manufacturer and provider of theVivally, a wearable tibial neuromodulation system to treat overactive bladder (OAB). Your services will help patients manage their symptom of OAB and better control the impact OAB has on their daily life.

    Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, Surgical Technician, Ultrasound Technician, etc. All candidates reviewed on an individual basis.

    Summary Description:

    Avation Medical is seeking a Clinical Service Representative(CSR) in an independent contractor role to calibrate and train patients on the use and care of the Vivally System.

    This is the perfect opportunity for health & clinical professionals with patient care, clinical research, or similar in-person patient experiences to supplement his or her income. A typical Vivally patient will be referred for calibration and training from Urology and Urogynecology practices within a 2 hour radius of Chicago, Illinois. Calibration and training for the Vivally System takes about 30min per patient.

    In addition to the initial calibration and training of patients, the CSR may also follow-up with patients to assure understanding and satisfaction and train physicians, advanced practice providers, and other clinicians to perform personalization and training of Vivally on patients. CSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time before/after work, and on days off.

    Responsibilities:

    • Willingness to accept assignments which could include daytime, evenings, and/or weekends.
    • Travel to healthcare provider offices or patients homes to provide services.
    • Calibrate and train the patient and other caregivers of patient (if applicable) in the use of Vivally.
    • Train physicians, advanced practice providers, and other clinicians to perform Vivally calibration and training for patients.

    Qualifications:

    • Have 1 year patient care, clinical research, or similar clinical in-person patient experience
      • Patient experience must be in a paid professional environment (not family caregiver)
      • Experience with urology or urogynecology patients is ideal but not required.
    • Patient experience must be documented on resume
    • Completion of background check
    • Disclosure of personal NPI number (if applicable)
    • Valid drivers license and car insurance and/or valid state ID
    • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    • Documentation of TB screening within 30 days of contract date
    • Documentation of Hepatitis B vaccination or a signed declination

    Decisions concerning employment are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.


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    Customer Sales Representative - Chicago  

    - Chicago
    Job DescriptionJob DescriptionBenefits:401(k)Company partiesCompetitiv... Read More
    Job DescriptionJob DescriptionBenefits:
    • 401(k)
    • Company parties
    • Competitive salary
    • Dental insurance
    • Free food & snacks
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Profit sharing
    • Training & development
    • Vision insurance

    Customer Sales Representative:


    If you want a fast-paced sales role where your effort = your paychecklets talk!

    Were seeking experienced and ambitious Customer Sales Representatives who're eager to succeed and not afraid of the hustle. As a Customer Sales Representative, youll be expected to acquire new customers by called calling, emailing, and quoting shipment, then cooperating with our internal Carrier Sales Team on any awarded business to help service our Customers transportations needs with the gold of building a resilient Book of Business. If you thrive in a fast-paced environment, are not afraid to pick up the phone, are a problem-solver, can handle working in a high-volume transactional Business-to-Business sales position, and are hungry for financial freedom, then look no further!

    Whats in it for you:


    • Competitive base salary plus 20 - 30% Uncapped Commission opportunity at a company with a Tier 1 reputation and plenty of clients to pursue!
    • Work in the heart of Chicago full of restaurants and social activities.
    • Paid training, if necessary, your success is our success, therefore we're here to help you succeed.
    • Opportunities for internal promotions into various leadership roles.
    Responsibilities:


    • Develop and maintain strong relationships with prospective clients.
    • Verify and understand customer needs by being confident with inquiry about business opportunities.
    • Communicate with logistics teams to ensure customer satisfaction.
    • Achieve sales and revenue targets by implementing effective strategies.
    • Proactively make 100 plus daily calls to find, close, and establish growing relationships with customers to drive sales from the ground up by negotiating with shippers and cooperate with our team to manage daily shipments.
    What We Need From You:


    • Bachelors degree in Business, Sales, Marketing, or a related field is preferred, but not necessary to be a successful Customers Sales Representative.
    • 2 years of sales experience
    • Be on time, 7:00 AM!
    • Must be hungry with a sense of urgency and the determination to fight to drive sales, thus be harder working and more disciplined than anyone you know
    • Be Coachable
    • Strong negotiation skills with the ability to be agile and handle conflicts professionally.
    • An obsession for success, order, and great customer service
    • Organizational and time-management skills.
    • Excellent negotiation, communication, and customer service skills
    • Minimum 2 years of Customer Sales experience.
    • Proven ability to meet and exceed sales quotas.
    Schedule:


    • Monday to Friday (On-site)

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    Carrier Sales Representative - Chicago  

    - Chicago
    Job DescriptionJob DescriptionBenefits:Bonus based on performance401(k... Read More
    Job DescriptionJob DescriptionBenefits:
    • Bonus based on performance
    • 401(k)
    • Company parties
    • Competitive salary
    • Dental insurance
    • Free food & snacks
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance

    About the role:

    As an Carrier Sales Representative, your primary responsibility will be to support our Customer Sales Representative's by servicing our customers transportation needs and drive revenue.

    If you're detail-oriented, organized, hardworking, and want to be rewarded for Making It Happen, then come join the Freight Wizards Team by applying today for the Carrier Sales Representative Role

    Whats in it for you:


    • Competitive base salary with an un-capped commission opportunity
    • Work in the heart of Chicago full of restaurants and social activities for every day of the week.
    • Paid training, if necessary, your success is our success, therefore we want to do whatever it takes to help you succeed.
    • Opportunities for internal promotions into various leadership roles.
    What youll be doing:


    • Communicate with the Customer Sales Representative to help sustain, build, and grow their Book of Business
    • Help manage and grow an established Book of Business's daily shipment activities by helping with quoting, negotiating, building, selling, and resolving issues to ensure on-time pickup and delivery of each shipment
      • Help with any internal matters relative to Book of Business's daily activities such as potential claims, service failures and accounting responsibilities as needed
    What you need:


    • College degree preferred, but not necessary
    • 1 year of experience, but not required
    • The determination to work harder than anyone you know
    • Excellent communication skills
    • Strong problem-solving skills, while being forthright about conflict
    • Ability to work with the latest technologies
    • An obsession for great customer service
    Where you'll be: Chicago, IL (River North)

    Job Type: Full-time

    Schedule:


    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Rotating weekends
    Work Location: In person

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    Trainer - Chicago, IL  

    - Chicago
    Job DescriptionJob DescriptionTRAINER – Chicago, ILJob OverviewAs a Tr... Read More
    Job DescriptionJob DescriptionTRAINER – Chicago, IL
    Job Overview
    As a Trainer, you will be responsible for designing, delivering, and continuously improving training programs for Call-Takers, Dispatchers, and Supervisors. Your expertise in emergency dispatch operations and your ability to foster a positive learning environment will be crucial in ensuring that our team is well-prepared to handle critical situations effectively.

    Key Responsibilities
    Training Program Development:
    • Design and develop comprehensive training programs, including curriculum, training materials, and scenario-based exercises, tailored to Call-Takers and Dispatchers.
    • Ensure programs align with organizational goals, industry best practices, and regulatory requirements.
    • Regularly update materials to reflect evolving standards and technologies.

    Delivery of Training Sessions:
    • Conduct engaging, interactive training sessions for Call-Takers, Dispatchers, and Supervisors.
    • Utilize multimedia resources, case studies, and real-life examples to enhance learning.
    • Foster a positive and participative learning environment.
    Subject Matter Expertise:
    • Stay current with industry trends, emerging technologies, and best practices in emergency dispatch operations.
    • Share insights and expertise with trainees to enhance their skills and knowledge.

    Training Needs Assessment:
    • Conduct assessments to identify knowledge gaps and training needs.
    • Collaborate with stakeholders to tailor programs to address specific areas for improvement.

    Training Material Preparation:
    • Develop and maintain accurate, up-to-date training materials, including presentations, manuals, and multimedia resources.
    • Incorporate interactive exercises and simulations to improve learning outcomes.

    Performance Evaluation:
    • Assess trainee performance using various evaluation methods, including role-playing, quizzes, and practical assessments.
    • Provide constructive feedback, coaching, and track progress to support skill enhancement.
    Continuous Improvement:
    • Seek feedback to identify areas for improvement in training programs.
    • Adapt materials and delivery methods based on feedback and industry standards.

    Technology Integration:
    • Ensure proficiency in dispatch software, communication systems, and other relevant technologies.
    • Provide training on optimizing technology use for effective response and resource allocation.
    Documentation and Reporting:
    • Maintain accurate records of training sessions, evaluations, and completion.
    • Generate reports on training outcomes and identify trends for management review.

    Collaboration and Teamwork:
    • Work closely with other trainers, project managers, subject matter experts, and stakeholders to ensure a cohesive training program.
    • Share best practices and contribute to developing organizational training strategies.

    Requirements:
    • Bachelor’s degree in a relevant field or equivalent experience in emergency or public safety dispatching.
    • In-depth knowledge and experience with Public Safety CAD Systems.
    • Strong communication and interpersonal skills.
    • Ability to present complex technical information to non-technical audiences.
    • Familiarity with adult learning principles and training methodologies.
    • Ability to work independently and as part of a team.
    • Flexibility to accommodate 24/7 schedules.
    • Willingness to travel to various training locations.
    • Ability to work across different shifts (1st, 2nd, or 3rd).


    SALARY AND BENEFITS
    The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
     
    HOW TO APPLY
    All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.
     
    As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth; one’s gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

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  • A

    Chicago e-Builder Specialist  

    - Chicago
    Job DescriptionJob DescriptionTransforming The Way Construction Owners... Read More
    Job DescriptionJob Description

    Transforming The Way Construction Owners Use Technology & Data

    If you like technology, solving problems, working with a dynamic team in a fast-paced environment, and providing excellent customer service, this is the position for you! The e-Builder Specialist is a crucial component to ensuring the day to day operations of our clients run smoothly and efficiently. An ideal candidate for this role would have e-Builder and integration experience. This role requires the ability to work well on a remote team and live in the greater Chicago area, relocation assistance available.

    You will love this job if…

    • You are a high performer, self-starter, and love to learn.
    • You take ownership of your team's service line and its impact.
    • You connect and grow both inside and outside the organization.
    • You like to have fun and be your authentic self.

    What you'll do…

    • Establish and maintain relationships with the key stakeholders
    • Deliver a "higher level of service," a core value of the Avicado mission statement
    • Responsible for the upkeep, configuration, and reliable operation of the client's e-Builder project management database
    • Project management of implementation schedule and custom reporting solutions
    • Coordination and delivery of training including content and materials
    • Promote software adoption: uncover user barriers or resistance
    • Deliver meeting minutes, status reports, and post-project evaluations as required
    • Lead implementation of change management and invoicing e-Builder processes
    • Lead effort to integrate e-Builder with client financial systems

    You should have

    • Attention to detail
    • Professional written and verbal communication skills
    • Strong organizational, presentation, and interpersonal skills
    • 2+ years of e-Builder experience

    Preferred Qualifications

    • Experience in the Construction industry as it relates to business processes or project management
    • Experience in the Technology industry as it relates to software implementations and administration
    • Experience in the Customer Service industry as it relates to software support
    • Experience with construction project management systems (i.e., Primavera Unifier, Microsoft Project, e-Builder, Procore, Newforma, etc.)

    Characteristics of an ideal candidate

    • Responsive; Avicado takes great pride in reacting quickly and positively to our clients, prospective clients, and teammates
    • Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas.
    • Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients
    • Empowered; bring solutions instead of problems
    • Performance Driven & Accountable; sets goals and challenges our high-performance culture
    • Even-tempered; handles pressure and thrives in a fast-paced environment
    • Coachable; recognizes strengths & weakness and open to guidance

    Why Choose Avicado

    • Competitive compensation
    • Health insurance
    • 401k with employer match
    • PTO
    • Remote work
    • Philanthropic Matching Gift Program
      And more…

    About Avicado

    Avicado Construction Technology Services, LLC was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team.

    We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously.

    Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more.

    Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry.

    These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team.

    If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us!

    EOE

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  • B
    Job DescriptionJob DescriptionBreeze Helicopters Chicago in Chicago, I... Read More
    Job DescriptionJob Description

    Breeze Helicopters Chicago in Chicago, IL is looking for one helicopter customer service associate to join our team. Our ideal candidate is self-driven, motivated, and reliable.

    We are a Helicopter Tour and Charter business looking for Helicopter Customer Service Associates to assist with checking-in passengers arriving at our facility and to assist with the loading of passengers onto and off of the helicopter prior to their flight. Helicopter Customer Service Associate responsibilities include providing excellent customer service, adhering to all safety protocols, and positively controlling passenger movements around the helicopter. From time to time, Helicopter Customer Service Associates may be asked to assist with answering phones, helicopter fueling, and facility cleanliness responsibilities. If you have a knack for customer service and are looking for a fun and active part time position with a great team, we’d like to meet you. Ultimately, you will help create a pleasant, safe and memorable experience for our guests! 

    Responsibilities

    • Assist with the loading and off-loading of passengers on/off the helicopter
    • Provide excellent customer service
    • Assist with the check-in process for arriving guests, to include answering phones and greeting guests as needed
    • From time to time, assist with helicopter fueling requirements (we will provide training)
    • Assist with the general cleaning responsibilities in the aircraft and the facility

    Qualifications

    • Customer service attitude
    • Comfort around operating aircraft
    • Excellent communication skills (English)
    • A willingness to learn and grow with a small company
    • English and Spanish ability is a plus, but not required

    We are looking forward to reading your application.

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