• S

    Mid-Market Account Manager, Spectrum Business  

    - INDEPENDENCE
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions. 


    How You Will Make an Impact 

    Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments Win back former customers by presenting compelling solutions and incentives Achieve monthly revenue quotas through strategic account management and targeted sales activities Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events Develop customer-centric proposals that articulate Spectrum’s value proposition Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management Maintain comprehensive sales databases to track activity and customer information Work closely with Sales Support and Marketing teams to drive successful account outcomes Participate in sales meetings and training sessions to deepen your knowledge and expertise 

     

    Working Conditions 

    Office-based role with occasional travel to customer locations 

    What You Will Bring to Spectrum 

     

    Required Qualifications 

     

    Education 

    High school diploma or general education degree required (GED) 

    Experience 

    Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

     
    Preferred Qualifications 

     

    Education 

    Bachelor’s degree in a business-related field   

    Experience 

    Account management or sales experience in the telecommunications B2B industry 

    Skills 

    Practical experience using CRM systems such as SalesForce Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 
    #LI-SE1
    SCM240 2026-75645 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    The base pay for this position generally is between $39,900.00 and $65,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


    In addition, this position has a commission earnings target starting at $64,734.

    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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  • U

    Sales Account Manager  

    - Fort Lauderdale
    Miami, Florida Sales Account Manager Uline, a name millions of busines... Read More
    Miami, Florida Sales Account Manager Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Miami, Florida market. Your role on our Sales team is to help businesses from every industry discover quality products with speed and service you'll be proud to deliver. Why Sales at Uline? "CEO" of Your Territory - Identify growth opportunities within your markets. Meet with existing customers on-site and build relationships. Be a Part of a Winning Team - Join our Fort Lauderdale, FL sales team for comradery, training, and department meetings via regular trips to the office. Learn from the Best - Receive 4 weeks of Uline-specific sales training followed by a 12-week mentorship program and continuous career development. Position Responsibilities Manage and grow existing accounts as well as prospect for new business. Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday. Create effective solutions for customers using our 43,000 high quality products. Minimum Requirements Bachelor's degree. 5+ years previous sales experience preferred. Excellent written / verbal communication, problem-solving and presentation skills. Valid driver's license and great driving record. Bilingual (English / Spanish) preferred. Benefits Great pay and bonus program. Additionally, there are sales goals, contests and top performer incentives. Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Paid holidays and generous paid time off. Internet, mobile phone allowance. Auto mileage reimbursement. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled Read Less
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    Account Manager - Guest Management & Credentialing  

    - Mesa, AZ
    -
    Live events are fun.  Concerts, sporting events, and festivals create... Read More

    Live events are fun. 

    Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.

    Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization.

    Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.

    TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.

    We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.

    Why Work at TicketManager

    At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.

    If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.

    The Role

    The Account Manager, Guest Management & Credentialing is responsible for delivering successful client onboarding projects for our Event Management platform. This role blends project management, platform configuration, client training, and crossfunctional coordination to ensure each client launches smoothly and receives the value they were sold. You will guide customers through best practices, manage all timelines, resolve technical issues, and execute key project deliverables throughout the client’s event cycle.

    Responsibilities: Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal Guide clients through bestpractice workflows and platform solutions for TicketManager’s Event & Ticket Management system. Own project timelines, deliverables, and launch dates while coordinating crossfunctional teams. Provide client training, onboarding support, and timely issue resolution through the client’s lifecycle. Gather and translate client requirements into actionable technical tasks for internal teams. Execute configuration work, documentation, user acceptance testing, troubleshooting, and site design.


    Desired Skills and Experience:

    Bachelor’s degree required 2-4+ years of professional work experience in a collaborative, data-driven environment Previous customer service and/or customer success experience preferred Sports, entertainment, and hospitality experience preferred Strong interpersonal skills: negotiating, influencing, and dealing effectively with people Excellent communication and organizational skills with the ability to manage multiple projects simultaneously Proven presentation and executive meeting planning Self-motivated person who can take directions and exceed expectations High personal integrity, ethics, and credibility Expertise with standard corporate software including JIRA, CRM, etc. Ability to work in a fast-paced environment while on-site with clients Technical aptitude with software configuration and troubleshooting. Experience with workflowdriven SaaS platforms preferred Travel to assist current clients with their event needs for up to 2 weeks, x2-3 times a year (for marquee events such as Wimbledon, The Olympics, The Ryder Cup, Formula 1, The UEFA Champions League Finals, FIFA World Cup)

    TicketManager Highlights: 

    Location: Mesa, AZ Compensation: $65,000-$75,000 Base Salary & Bonus Eligibility Reports to: Senior Manager, Project Management Work Expectations : Role is In-Office, Monday-Friday Retirement: 401(k) & Company Match Health Benefits : Medical, Dental, Vision & Chiropractic Time Off: Unlimited PTO Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations. Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup. Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal 4.5 out of 5 Glassdoor rating Used by over 4,000 globally known companies including ~15% of the Fortune 500 Employment Type: Full Time
    Bonus/Commission: No Read Less
  • T

    Account Manager  

    - Northbrook, IL
    Job Summary We are seeking a detail-oriented, industry-savvy Account... Read More

    Job Summary
    We are seeking a detail-oriented, industry-savvy Account Manager to join our team. This individual will be responsible for analyzing client-supplied residential drawings, estimating slab and tile budgets, drawing slab usage in AutoCAD, assisting with material procurement, and meeting with other departments for smooth project transitions. This position offers an exciting opportunity to contribute to all types of residential projects and advance one's career in construction estimating.

    Duties

    Communicate with homeowners, designers, architects, and builders to ensure an understanding of the residential project's needs and design goals. Develop comprehensive slab and tile estimates by reviewing project plans, specifications, and bid documents. Submit clear Requests for Information (RFIs) if further details are needed. Collaborate with Tithof project managers, the CAD team, and shop manager to fully understand our proposed methods of fabrication and installation. Prepare detailed bid proposals to clearly explain the project scope, additional details, and any caveats. Monitor costs throughout the project and how they compare to the contracted budget. Update estimates as needed based on design changes or internal updates.

    Skills

    Experience in residential design & construction estimating with an understanding of the stone industry. Proficiency in Excel and Word; Familiarity with AutoCAD. Strong communication skills to effectively speak with clients, design professionals, contractors, suppliers, and industry-partners. Background in managing multiple projects simultaneously with excellent organizational skills. Extreme attention to detail. Employment Type: Full Time
    Years Experience: 1 - 3 years
    Salary: $55,000 - $70,000 Annual
    Bonus/Commission: No Read Less
  • U

    Essential Plan Account Manager, NY  

    - NEW YORK
    At UnitedHealthcare, we're simplifying the health care experience, cre... Read More

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

    Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.

    If you reside in New York, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

    Primary Responsibilities:

    Enroll eligible members in UHC Essential PlanBuild and foster relationships with key accounts (provider offices, CBOs, housing, etc.)The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing salesServe as point of contact for members to provide excellent service and enrollment experienceLead pipeline managementResponsible for meeting or exceeding sales and enrollment expectations within assigned territoryConduct product information presentations in multiple settings, including in-home consultationsFunction independently and responsibly with minimal need for supervisionTrack and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systemsProvide input, support and feedback on promotional opportunities, benefits, and other issuesStay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriateAbility to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashionAbility to track a schedule to keep appointments on time and information pertaining to those appointments in timely mannerInput consumer demographics and interactions into company systems as appropriatePerforms other duties as required

    Demonstrated Skills:

    Execute excellent communication, interpersonal, time management and organizational skillsExcellent relationship building skillsAbility to be compassionate while sellingFunction independently and responsibly with minimal need for supervisionAbility to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

    High School Diploma/GED

    Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). If you do not have an active CAC ID or if the ID is not in good standing, you must be willing to obtain this ID within 30 days of hiring.

    2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience

    Intermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce) 

    Ability to travel locally up to 100% of time within assigned sales territories in this NY market area

    Ability to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required

    Reside within/commutable distance of their target geography

    Access to reliable transportation and valid US driver's license with current automobile insurance and good driving history

    Preferred Qualifications:

    Bilingual preferred (Russian, Spanish, English, Arabic, French, etc.)

    Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory

    Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities

    Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided 

    Previous outside sales and territory management experience

    Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect

    Insured and dependable vehicle

     

    Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 to $38.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

        

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

     

        

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

     

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

     

     

    #RPO, #RED

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  • S

    Account Manager  

    - AUSTIN
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Spectrum Reach (www.spectrumreach.com) is the advertising sales division of Spectrum. We offer best in class premium video solutions to business owners and advertising agencies nationwide.

     

    Spectrum Reach has an exciting opportunity with our In Market Sales Team as an Account Executive to grow our sales, evangelize Spectrum Reach Media Solutions and expand awareness of Spectrum Reach’s offering to advertisers. As an Account Executive, you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account management and proactive selling of our data-driven media solutions.


    PAY STRUCTURE


    Our compensation model empowers high performers to control their earnings. A modest base salary is coupled with a competitive commission structure from day one. With up to 12% commission on new business, top performers surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

     

    DUTIES AND RESPONSIBILITIES

    Achieve sales and strategic goalsCultivate and nurture connections with brands and marketing/advertising agenciesRecognize business challenges that Spectrum Reach’s media solutions can address; connect solutions with business challengesOversee sales forecasting and reporting for your Book of BusinessCommunicate effectively with external partners, clients, and internal stakeholders with the ability to adapt your style and delivery to many levels of technical expertiseDeliver client results that earn repeat businessWe’re an enthusiastic team with a culture of excellence. On any given day, you’ll find yourself in the office managing accounts, in the field prospecting, or cultivating connections with clients who advertise across our networks.

    WHAT YOU’LL BRING TO SPECTRUM REACH

     

    Required Qualifications

    Proven track record of exceeding revenue expectations1+ years outside or B2B sales experienceAbility to use data in the development and sale of a media strategyAdept at presenting complex solutions in a simple, easy to understand mannerUnderstanding of the media landscape and evolving dynamics of advertising within itStrong presentation skills with the ability to speak with C-level clients; confident in negotiatingLocal and regional travel; valid driver’s license and safe driving record

    Preferred Qualifications

    Accustomed to building processes to hold yourself accountable to goals; own your dayFamiliarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technologyIdeally have progressive sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agenciesKnowledge of SalesforceAbility to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellenceKnowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.
    #LI-LN1
    SAS225 2026-77869 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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  • S

    Account Manager  

    - EL PASO
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Spectrum Reach (www.spectrumreach.com) is the advertising sales division of Spectrum. We offer best in class premium video solutions to business owners and advertising agencies nationwide.

     

    Spectrum Reach has an exciting opportunity with our In Market Sales Team as an Account Executive to grow our sales, evangelize Spectrum Reach Media Solutions and expand awareness of Spectrum Reach’s offering to advertisers. As an Account Executive, you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account management and proactive selling of our data-driven media solutions.


    PAY STRUCTURE


    Our compensation model empowers high performers to control their earnings. A modest base salary is coupled with a competitive commission structure from day one. With up to 12% commission on new business, top performers surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

     

    DUTIES AND RESPONSIBILITIES

    Achieve sales and strategic goalsCultivate and nurture connections with brands and marketing/advertising agenciesRecognize business challenges that Spectrum Reach’s media solutions can address; connect solutions with business challengesOversee sales forecasting and reporting for your Book of BusinessCommunicate effectively with external partners, clients, and internal stakeholders with the ability to adapt your style and delivery to many levels of technical expertiseDeliver client results that earn repeat businessWe’re an enthusiastic team with a culture of excellence. On any given day, you’ll find yourself in the office managing accounts, in the field prospecting, or cultivating connections with clients who advertise across our networks.

    WHAT YOU’LL BRING TO SPECTRUM REACH

     

    Required Qualifications

    Proven track record of exceeding revenue expectations1+ years outside or B2B sales experienceAbility to use data in the development and sale of a media strategyAdept at presenting complex solutions in a simple, easy to understand mannerUnderstanding of the media landscape and evolving dynamics of advertising within itStrong presentation skills with the ability to speak with C-level clients; confident in negotiatingLocal and regional travel; valid driver’s license and safe driving record

    Preferred Qualifications

    Accustomed to building processes to hold yourself accountable to goals; own your dayFamiliarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technologyIdeally have progressive sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agenciesKnowledge of SalesforceAbility to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellenceKnowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.
    #LI-LN1
    SAS225 2026-77488 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Account Manager  

    - Madison
    -
    Overview:Scroll down the page to see all associated job requirements,... Read More
    Overview:

    Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    As an Account Manager on our team, you will be responsible for managing an existing customer base, growing the existing customer base, and new business account acquisition within a defined market/territory.

     

    *Account Managers are targeted to make $86,135+ per year (Base + Commission)*

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

    Existing customer activity includes the overall care, growth and retention of a commercial customer base or book of business (“BOB”) with an emphasis on increasing revenues, increase product penetration, and improve overall profitability. The AM will manage moves, adds, changes, and deletions (MACD) to existing customer accounts, renew existing business customers’ contracts, respond to RFPs, and proactively attempts to foster existing customer loyalty. New account acquisition focuses on business-to-business prospecting, uncovering customer needs, understanding key business drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner. Consistent new and existing business development through cold calling and prospecting, with a drive to succeed and grow the assigned book of business, in a quota driven environment are critical to the success of this position.

     

    In this position, you are required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. You will be  required to have a thorough understanding of all TDS high-end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing). The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    Location: This position will be located in Madison, WI. 

     

    Shift: This position will work Monday - Friday, 8am - 5pm. 



    Responsibilities:
    Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceed the sales and revenue growth goals. Actively manage (includes moves, adds, and changes to the account) the existing base to ensure we retain customers and reduce market churn. Provide education on the industry, technology and TDS products and services.Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.Develop a tactical sales plan for prospecting, customer growth and retention plans to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Craft and implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis.Attend industry and trade group meetings and local events as needed to increase our corporate visibility, identify business opportunities, and develop industry contacts. Maintain relations with contacts and lead sources, which may include after-hours events.Perform other duties as assigned.

    Qualifications:

    Required Qualifications

    2+ years of customer service experience.  2+ years of inside or outside sales experience.  Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Experience in successful prospecting and generating leads through cold calling. Access to cell phone. Previous Telecommunications experience. Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities. Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal. Well organized, good time management skills, ability to multi-task and close attention to detail. Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers. Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers. Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices. Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision. Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Ability to work effectively with customers at “C” and other levels of management. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience. Ability to work independently or interdependently based upon the circumstances. Must maintain satisfactory sales quotas. Computer literacy (i.e., Excel, Word, email, Internet).

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!

    Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Account Manager  

    - Madison
    -
    Overview:Scroll down the page to see all associated job requirements,... Read More
    Overview:

    Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    As an Account Manager on our team, you will be responsible for managing an existing customer base, growing the existing customer base, and new business account acquisition within a defined market/territory.

     

    *Account Managers are targeted to make $86,135+ per year (Base + Commission)*

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

    Existing customer activity includes the overall care, growth and retention of a commercial customer base or book of business (“BOB”) with an emphasis on increasing revenues, increase product penetration, and improve overall profitability. The AM will manage moves, adds, changes, and deletions (MACD) to existing customer accounts, renew existing business customers’ contracts, respond to RFPs, and proactively attempts to foster existing customer loyalty. New account acquisition focuses on business-to-business prospecting, uncovering customer needs, understanding key business drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner. Consistent new and existing business development through cold calling and prospecting, with a drive to succeed and grow the assigned book of business, in a quota driven environment are critical to the success of this position.

     

    In this position, you are required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. You will be  required to have a thorough understanding of all TDS high-end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing). The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    Location: This position will be located in Madison, WI. 

     

    Shift: This position will work Monday - Friday, 8am - 5pm. 



    Responsibilities:
    Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceed the sales and revenue growth goals. Actively manage (includes moves, adds, and changes to the account) the existing base to ensure we retain customers and reduce market churn. Provide education on the industry, technology and TDS products and services.Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.Develop a tactical sales plan for prospecting, customer growth and retention plans to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Craft and implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis.Attend industry and trade group meetings and local events as needed to increase our corporate visibility, identify business opportunities, and develop industry contacts. Maintain relations with contacts and lead sources, which may include after-hours events.Perform other duties as assigned.

    Qualifications:

    Required Qualifications

    2+ years of customer service experience.  2+ years of inside or outside sales experience.  Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Experience in successful prospecting and generating leads through cold calling. Access to cell phone. Previous Telecommunications experience. Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities. Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal. Well organized, good time management skills, ability to multi-task and close attention to detail. Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers. Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers. Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices. Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision. Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Ability to work effectively with customers at “C” and other levels of management. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience. Ability to work independently or interdependently based upon the circumstances. Must maintain satisfactory sales quotas. Computer literacy (i.e., Excel, Word, email, Internet).

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!

    Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Account Manager  

    - Madison
    -
    Overview:Scroll down the page to see all associated job requirements,... Read More
    Overview:

    Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    As an Account Manager on our team, you will be responsible for managing an existing customer base, growing the existing customer base, and new business account acquisition within a defined market/territory.

     

    *Account Managers are targeted to make $86,135+ per year (Base + Commission)*

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

    Existing customer activity includes the overall care, growth and retention of a commercial customer base or book of business (“BOB”) with an emphasis on increasing revenues, increase product penetration, and improve overall profitability. The AM will manage moves, adds, changes, and deletions (MACD) to existing customer accounts, renew existing business customers’ contracts, respond to RFPs, and proactively attempts to foster existing customer loyalty. New account acquisition focuses on business-to-business prospecting, uncovering customer needs, understanding key business drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner. Consistent new and existing business development through cold calling and prospecting, with a drive to succeed and grow the assigned book of business, in a quota driven environment are critical to the success of this position.

     

    In this position, you are required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. You will be  required to have a thorough understanding of all TDS high-end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing). The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    Location: This position will be located in Madison, WI. 

     

    Shift: This position will work Monday - Friday, 8am - 5pm. 



    Responsibilities:
    Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceed the sales and revenue growth goals. Actively manage (includes moves, adds, and changes to the account) the existing base to ensure we retain customers and reduce market churn. Provide education on the industry, technology and TDS products and services.Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.Develop a tactical sales plan for prospecting, customer growth and retention plans to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Craft and implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis.Attend industry and trade group meetings and local events as needed to increase our corporate visibility, identify business opportunities, and develop industry contacts. Maintain relations with contacts and lead sources, which may include after-hours events.Perform other duties as assigned.

    Qualifications:

    Required Qualifications

    2+ years of customer service experience.  2+ years of inside or outside sales experience.  Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Experience in successful prospecting and generating leads through cold calling. Access to cell phone. Previous Telecommunications experience. Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities. Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal. Well organized, good time management skills, ability to multi-task and close attention to detail. Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers. Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers. Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices. Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision. Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Ability to work effectively with customers at “C” and other levels of management. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience. Ability to work independently or interdependently based upon the circumstances. Must maintain satisfactory sales quotas. Computer literacy (i.e., Excel, Word, email, Internet).

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!

    Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Account Manager  

    - Madison
    -
    Overview:Scroll down the page to see all associated job requirements,... Read More
    Overview:

    Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    As an Account Manager on our team, you will be responsible for managing an existing customer base, growing the existing customer base, and new business account acquisition within a defined market/territory.

     

    *Account Managers are targeted to make $86,135+ per year (Base + Commission)*

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

    Existing customer activity includes the overall care, growth and retention of a commercial customer base or book of business (“BOB”) with an emphasis on increasing revenues, increase product penetration, and improve overall profitability. The AM will manage moves, adds, changes, and deletions (MACD) to existing customer accounts, renew existing business customers’ contracts, respond to RFPs, and proactively attempts to foster existing customer loyalty. New account acquisition focuses on business-to-business prospecting, uncovering customer needs, understanding key business drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner. Consistent new and existing business development through cold calling and prospecting, with a drive to succeed and grow the assigned book of business, in a quota driven environment are critical to the success of this position.

     

    In this position, you are required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. You will be  required to have a thorough understanding of all TDS high-end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing). The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    Location: This position will be located in Madison, WI. 

     

    Shift: This position will work Monday - Friday, 8am - 5pm. 



    Responsibilities:
    Manage existing account base by regularly contacting accounts (via phone and in person), acting as their resource for sales negotiations, and meeting or exceed the sales and revenue growth goals. Actively manage (includes moves, adds, and changes to the account) the existing base to ensure we retain customers and reduce market churn. Provide education on the industry, technology and TDS products and services.Focus on market share growth by prospecting and selling new businesses. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Build customer solutions, propose, and close sales to meet or exceed sales and revenue growth goals.Create proposals, write, and submit accurate and timely new orders following the established sales process. Manage and submit moves, adds, changes and deletion orders (MACD) to the existing customer base.Develop a tactical sales plan for prospecting, customer growth and retention plans to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Craft and implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis.Attend industry and trade group meetings and local events as needed to increase our corporate visibility, identify business opportunities, and develop industry contacts. Maintain relations with contacts and lead sources, which may include after-hours events.Perform other duties as assigned.

    Qualifications:

    Required Qualifications

    2+ years of customer service experience.  2+ years of inside or outside sales experience.  Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Experience in successful prospecting and generating leads through cold calling. Access to cell phone. Previous Telecommunications experience. Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities. Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal. Well organized, good time management skills, ability to multi-task and close attention to detail. Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers. Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers. Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices. Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision. Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Ability to work effectively with customers at “C” and other levels of management. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience. Ability to work independently or interdependently based upon the circumstances. Must maintain satisfactory sales quotas. Computer literacy (i.e., Excel, Word, email, Internet).

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!

    Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less
  • Senior Account Manager  

    - Madison
    -
    Overview:Read on to find out what you will need to succeed in this pos... Read More
    Overview:

    Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Senior Account Manager is responsible for the overall care, growth and retention of a commercial customer base or book of business (“BOB”) in a named account base, as well as growing new logo sales. The Senior Account Manager’s primary responsibility is to grow New and Existing TDS revenues, increase market and product penetration, and improve overall profitability. This is achieved by increasing the penetration of TDS products by finding and creating opportunities for higher-end IP applications and solutions.

     

    The Senior Account Manager is a solution seller by identifying opportunities to leverage TDS’s full complement of solutions and technology offerings, which encompass: hosted and premise based VOIP solutions, managed services and web security. This role is responsible and accountable for maintaining and growing an existing customer base as well as developing and selling new business opportunities.

     

    The Senior Account Manager also manages moves, adds, changes, and deletions (MACD) to existing customer accounts, renews existing business customers’ contracts, some of which require responding to RFPs, and proactively attempts to foster new revenue growth by building a funnel. Working in concert with the manager, the Sr AM crafts a specific sales plan that will chart a course for meeting revenue objectives for their book of business and new customer acquisitions.

     

    This role will be required to manage the customer’s expectations by determining the true customer needs and timelines and communicating such expectations accurately throughout the sales process. They will be required to have a thorough understanding of all TDS high end applications and must have knowledge regarding data networks in order to assess existing networks and recommend IP solutions (e.g., managedIP or others as they emerge from Product Marketing).  

     

    The Senior Account Manager proactively contacts their customer base to assess customer loyalty and sales opportunities and proactively cold calls to get new appointments for new sales prospects.  The successful candidate must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their customer base and must be willing to take the lead on resolving customer issues through escalation to the appropriate teams and timely follow-up.

     

    What’s in it for you?

    Uncapped monthly commissionFull Benefits Package – Beginning first day of employmentMedical, Dental, Vision, and Life Insurance3 Weeks Vacation and 2 Weeks Sick TimePaid Holidays401k eligible after 30 days with excellent company matchDiscounted TDS servicesGenerous ramp up period with supplemental income

     

    *Senior Account Managers are targeted to make $99,450+ per year (Base + Commission)*

     

    Location: This role will be located in the Madison, WI area. 

    Shift: This position will work Monday - Friday, 8am - 5pm CT.



    Responsibilities:
    Manage existing account base.  Meet or exceed the sales and revenue growth goals for services and business systems.  Make regular contact with the existing account base including proactive customer contact calls and/or personal visits to uncover sales opportunities.  Serve as the resource for sales negotiation with existing accounts.  Craft sales proposals based upon the customer/company impact prior to making a recommendation or decision.  Actively manage the existing base to ensure we retain and grow these account in the future.  Provide education on the industry, technology and TDS products and services.Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.Take the lead role and manage customer relationship with named accounts.  Handle MACD for named accounts and negotiate customer credits, if needed. Maintain and update current BOB through the Business Sales Reporting (BSR) program.Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.  Identify targets, prospect, set appointment, conduct Needs Analysis Meetings (NAM), provide demos as needed, propose and close the business. Keep abreast of new business in the area in order to be able to add to the footprint and provide market relevant business solutions based on local trends.Develop an annual tactical new and existing customer growth and retention plan to meet the quarterly and annual goals.  Craft and implement a personal action plan.  Report activity and monitor progress on a weekly, monthly, quarterly and annual basis.  Meet regularly with manager to review overall achievement of goals and address gaps.Maintain customer and prospect information, and forecasts utilizing the CRM system. Attend industry and trade group meetings and events as needed to increase our corporate visibility, identify business opportunities and develop industry contacts.  Maintain relations with contacts and lead sources, which may include after hours events.Maintain and enhance technical knowledge through internal and external training opportunities and boost interpersonal skills by attending and/or leading professional development programs.Perform other duties as assigned by manager, director or VP.

     



    Qualifications:

    Required Qualifications

    3+ years of customer service experience.3+ years inside or outside sales experience.2+ years of telecommunications experience.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field preferred.Winning “can-do” attitude and strong work ethic as evidenced by a track record of success in business, education or extracurricular activities.Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.Well organized, good time management skills, ability to multi-task and close attention to detail.Customer service experience, motivation to serve and a genuine interest in helping others including both internal and external customers.Comprehensive product and application knowledge with the ability to provide a high volume of quality problem resolution to customers.Competitive nature, strong passion to sell and succeed coupled with a mastery of our sales processes and practices.Time intensity that is evidenced by a track record of seizing the moment and bringing the appropriate amount of energy to solve problems and effect change sooner than later.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions and effectively implementing the decision.Excellent verbal and written communications skills including the ability to explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone-Must have a cell phone.Ability to work effectively with customers at “C” and other levels of management.Confidence coupled with necessary empathy to quickly set any customer at ease.Ability to grasp new concepts and material quickly, willingness to learn and continue to learn as evidenced by formal education or work experience.Ability to work independently or interdependently based upon the circumstances.Must maintain satisfactory sales quotas.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $71,500.00/Yr. - $116,200.00/Yr. Read Less

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