As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

General Purpose of Job:

The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle.

Job Requirements

Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company.Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes.Foster and maintain client relationships to establish a mutually beneficial business partnership.Drive clients to utilize standard inputs and tools.Review all order plans to identify and address any obstacles to ensure successful project completion.Address and resolve client or production issues, escalating them as necessary.Utilize independent discretion to negotiate solutions that influence the general business operations of clients.Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).Provide client consultation and education on the overall print business.Manage vendor relationships to provide comprehensive end-to-end solutions for the client.Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization.Participate in cross-departmental projects.Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance.

 

Appropriate education and/or experience may be substituted on an equivalent basis.

Education: Bachelor’s degree preferred

Experience: 3 years’ experience in customer service or print environment preferred

Knowledge, Skills & Abilities: 

 Ability to work independently, multi-task and balance several Client Accounts Ability to successfully analyze problems, drawing valid conclusions and make recommendations. Good prioritization and organization skills Strong change management skills Proficient with math applications Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint Excellent written and verbal communication skills General knowledge of print industry and processes (preferred).

 

 #LI-BB1
We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Drug-Free Workplace Read Less

This position is Onsite. Our office is located at Groton, CT.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together 

The National Account Onsite Service Account Manager (SAM) is a client-embedded role responsible for delivering high-touch, end-to-end service support for one or more strategic National Account clients. This role is positioned to serve as the primary day-to-day contact for complex service needs, providing real-time resolution, issue tracking, and benefit navigation support for client HR and benefit teams.

Operating either onsite or in a hybrid capacity, the Onsite SAM builds strong, trusted relationships and helps bridge the gap between client expectations and internal operations. This includes managing escalations, identifying service trends, coordinating cross-functional solutions, and supporting initiatives that improve the overall member experience. The SAM ensures the delivery of timely, accurate and consistent service that aligns with both contractual obligations and UnitedHealthcare's commitment to excellence.

The ideal candidate is service-driven, solutions-oriented, and highly collaborative- with the ability to navigate complex benefit plans, support strategic conversations, and act with professionalism in high-visibility settings.

This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. 

This will be on the job training and the hours during training will be during normal business hours.  

 

Primary Responsibilities:

Client Relationship ManagementServe as the day-to-day, client-facing point of contact for HR and benefit staff at a designated National Account clientBuild and maintain trusted relationships with key client stakeholders through consistent, proactive engagementSupport scheduled onsite or virtual service meetings, including benefit fairs, open enrollment sessions, and operational reviewsProvide guidance on benefit design, claims inquiries, and member-level concerns, translating complex information into client-ready communicationEscalation & Issue ResolutionOwn the end-to-end resolution of service-related issues, including claim disputes, eligibility inquiries, and benefit misinterpretationsPartner with internal teams (e.g., Claims, Clinical, Provider Services, Pharmacy) to drive timely and accurate resolution of escalationsDocument service issues and track resolution timelines using internal tools; maintain visibility and accountability across stakeholdersIdentify and escalate recurring trends or patterns in service issues that require cross-functional attention or root cause resolutionReporting & Service InsightsProvide the client with regular updates on issue resolution, open items, and trending concernsSupport internal and external service reporting, ensuring data is accurate, relevant, and tailored to the client's needsCollaborate with internal partners to translate operational data into meaningful service insightsMonitor performance metrics, service guarantees, and client expectations to support transparency and trustCross-Functional CollaborationAct as a liaison between the client and internal business areas to coordinate seamless delivery of servicesCollaborate with Account Management, and Operations to align service delivery with broader client goalsParticipate in internal meetings to provide client insights, voice of the customer feedback, and early risk identificationSupport implementation of new benefits, vendor integrations, or service enhancements that affect the client experienceOperational Excellence & Client EducationReinforce standard processes and service protocols while remaining client-centric in approachEducate client contacts on tools, self-service protocols while remaining client-centric in approachIdentify opportunities to streamline service workflows or reduce preventable escalationsRepresent UnitedHealthcare's brand and commitment to excellence without surprises in every interactionOnsite & Multi-Site Support ExpectationsMaintain a regular onsite presence and travel across multiple client locations as neededAssess site-specific needs and tailor onsite support, education, and engagement accordinglyBalance enterprise consistency with local customization to ensure equitable support across locations  

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

High School Diploma / GED OR equivalent work experienceMust be 18 years of age OR older5+ years of experience in a relevant healthcare, insurance, OR service delivery role3+ years of experience in client-facing roles within healthcare, insurance, OR benefit administrationSuccess managing complex service escalations and acting as a liaison between internal operations and external clientsExperience supporting National Account OR large employer group clients with customized benefit configurationsExperience working in matrixed environments with cross-functional teams (e.g., Sales, Clinical, Provider Services, Member Services, Operations)Background in claims processing, eligibility, enrollment, and service operationsAbility to travel domestically up to 75% of the time (site visits)Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm.

 

Preferred Qualifications:

Ongoing training OR certifications in customer experience, healthcare complianceOnsite OR embedded service experience with employer group clientsExperience in using internal service tools (e.g., Salesforce, ServiceNow, ACET) and report delivery platformsKnowledge of HIPAA regulations, service guarantees, and performance trackingFamiliarity with National Account (large employer group) self-funded plans  

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

#RPO #RED

Read Less

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.

If you reside in New York, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

Enroll eligible members in UHC Essential PlanBuild and foster relationships with key accounts (provider offices, CBOs, housing, etc.)The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing salesServe as point of contact for members to provide excellent service and enrollment experienceLead pipeline managementResponsible for meeting or exceeding sales and enrollment expectations within assigned territoryConduct product information presentations in multiple settings, including in-home consultationsFunction independently and responsibly with minimal need for supervisionTrack and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systemsProvide input, support and feedback on promotional opportunities, benefits, and other issuesStay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriateAbility to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashionAbility to track a schedule to keep appointments on time and information pertaining to those appointments in timely mannerInput consumer demographics and interactions into company systems as appropriatePerforms other duties as required

Demonstrated Skills:

Execute excellent communication, interpersonal, time management and organizational skillsExcellent relationship building skillsAbility to be compassionate while sellingFunction independently and responsibly with minimal need for supervisionAbility to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED

Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). If you do not have an active CAC ID or if the ID is not in good standing, you must be willing to obtain this ID within 30 days of hiring.

2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience

Intermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce) 

Ability to travel locally up to 100% of time within assigned sales territories in this NY market area

Ability to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required

Reside within/commutable distance of their target geography

Access to reliable transportation and valid US driver's license with current automobile insurance and good driving history

Preferred Qualifications:

Bilingual preferred (Russian, Spanish, English, Arabic, French, etc.)

Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory

Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities

Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided 

Previous outside sales and territory management experience

Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect

Insured and dependable vehicle

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 to $38.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

#RPO, #RED

Read Less

 

**** This is an outside/field sales position ****
*** Base Pay + Commission ***

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.

If you reside in New York, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

Enroll eligible members in UHC Essential PlanBuild and foster relationships with key accounts (provider offices, CBOs, housing, etc.)The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing salesServe as point of contact for members to provide excellent service and enrollment experienceLead pipeline managementResponsible for meeting or exceeding sales and enrollment expectations within assigned territoryConduct product information presentations in multiple settings, including in-home consultationsFunction independently and responsibly with minimal need for supervisionTrack and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systemsProvide input, support and feedback on promotional opportunities, benefits, and other issuesStay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriateAbility to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashionAbility to track a schedule to keep appointments on time and information pertaining to those appointments in timely mannerInput consumer demographics and interactions into company systems as appropriatePerforms other duties as required

Demonstrated Skills:

Execute excellent communication, interpersonal, time management and organizational skillsExcellent relationship building skillsAbility to be compassionate while sellingFunction independently and responsibly with minimal need for supervisionAbility to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). If you do not have an active CAC ID or if the ID is not in good standing, you must be willing to obtain this ID within 30 days of hire2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experienceIntermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce) Ability to travel locally up to 100% of time within assigned sales territories in this NY market areaAbility to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required

Reside within/commutable distance of their target geography

 

Access to reliable transportation and valid US driver's license with current automobile insurance and good driving history

Preferred Qualifications:

Bilingual preferred (Russian, Spanish, English, Arabic, French, etc.)Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territoryExperience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communitiesDemonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided Previous outside sales and territory management experienceAct as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respectInsured and dependable vehicle

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. 

     

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

     

     

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

   

    

#RPO #RED

Read Less

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales/Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.

*** This is an outside/field sales position ***

*** Base Pay + Bonus ***

Primary Responsibilities:

Enroll eligible members in UHC Essential PlanBuild and foster relationships with key accounts (provider offices, pharmacies, CBOs, housings, etc.)The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales.Serve as point of contact for members to provide excellent service and enrollment experienceLead pipeline managementResponsible for meeting or exceeding sales and enrollment expectations within assigned territoryConduct product information presentations in multiple settings, including in-home consultationsFunction independently and responsibly with minimal need for supervisionTrack and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems.Provide input, support and feedback on promotional opportunities, benefits, and other issuesStay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriateAbility to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashionAbility to track a schedule to keep appointments on time and information pertaining to those appointments in timely mannerInput consumer demographics and interactions into company systems as appropriatePerforms other duties as required

Demonstrated Skills:

Execute excellent communication, interpersonal, time management and organizational skillsExcellent relationship building skillsAbility to be compassionate while sellingFunction independently and responsibly with minimal need for supervisionAbility to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients

Required Qualifications:

Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC) in good standing or willing to obtain certification within 30 days of hire1+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experienceIntermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point)Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportationWilling and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when requiredReside within commuting distance to New York Metropolitan areaBilingual English plus one or more of the following: Chinese (Cantonese, Mandarin, Fuzhounese), Korean, South Asian - Hindi, Bengali, Urdu, Punjabi, Tamil, Gujarati, Vietnamese, Filipino/Tagalog etc

Preferred Qualifications

2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experienceExperience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communitiesPrevious outside sales and territory management experienceValid driver's license, good driving history and current automobile insuranceInsured, dependable vehicle with current driver's licenseHealth & Accident Insurance license required (company-sponsored) state health/life insurance; or willing to obtain license within 30 days of hireEstablished professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territoryDemonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be providedPrevious outside sales and territory management experienceAct as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

     

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

     

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

   

   

#RPO, #RED #RPOLinkedin

Read Less

 

**** This is an outside/field sales position ****
*** Base Pay + Commission ***

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire.

If you reside in New York, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

Enroll eligible members in UHC Essential PlanBuild and foster relationships with key accounts (provider offices, CBOs, housing, etc.)The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing salesServe as point of contact for members to provide excellent service and enrollment experienceLead pipeline managementResponsible for meeting or exceeding sales and enrollment expectations within assigned territoryConduct product information presentations in multiple settings, including in-home consultationsFunction independently and responsibly with minimal need for supervisionTrack and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systemsProvide input, support and feedback on promotional opportunities, benefits, and other issuesStay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriateAbility to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashionAbility to track a schedule to keep appointments on time and information pertaining to those appointments in timely mannerInput consumer demographics and interactions into company systems as appropriatePerforms other duties as required

Demonstrated Skills:

Execute excellent communication, interpersonal, time management and organizational skillsExcellent relationship building skillsAbility to be compassionate while sellingFunction independently and responsibly with minimal need for supervisionAbility to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC). If you do not have an active CAC ID or if the ID is not in good standing, you must be willing to obtain this ID within 30 days of hire2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experienceIntermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce) Ability to travel locally up to 100% of time within assigned sales territories in this NY market areaAbility to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required

Reside within/commutable distance of their target geography

 

Access to reliable transportation and valid US driver's license with current automobile insurance and good driving history

Preferred Qualifications:

Bilingual preferred (Russian, Spanish, English, Arabic, French, etc.)Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territoryExperience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communitiesDemonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided Previous outside sales and territory management experienceAct as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respectInsured and dependable vehicle

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. 

     

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

     

     

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

   

    

#RPO #RED

Read Less

"A Day in the Life" video

Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.  

The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.

The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics.  Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.

If you reside in WV, SWVA, Eastern KY, and Greater Raleigh, NC, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities: 

Client Relationship Management

Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growthBuild strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-throughMaintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferencesAct as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions

Growth & Business Development

Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship managementPartner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accountsProactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growthMaintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets

Account Oversight & Operational Support

Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growthMonitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each siteUse available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams

Cross-Functional Collaboration

Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next stepsAssist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothlyEnsure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations

Client Engagement & Education

Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaborationCoordinate client-facing activities such as site visits, outreach, and immunization eventsShare observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities

Performance Metrics (KPIs)

Success in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including:

Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this accountQuarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpointsIssue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concernsBilling Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assignedOnboarding Support: Successful coordination and follow-through for new account transitionsAccount Responsiveness: Timely communication and documented follow-up after visits, calls, and escalationsClient Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship managementScheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territoriesOperational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs4+ years of experience supporting pharmacy or healthcare operations4+ years of experience in pharmacy or healthcare account management, in a client-facing support roleAccess to reliable transportation and valid US driver's license with the ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule

Preferred Qualifications:

Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accountsLicensed Pharmacy TechnicianExperience with invoice support, billing follow-up, account onboarding, or related operational coordination activitiesExperience coordinating healthcare related eventsProficiency with MS Office

Soft Skills:

Strong history of working with multiple stakeholders in a fast-paced healthcare environment, including the ability to multitask, problem-solve and prioritizeStrong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

        

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

      

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

     

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

   

 

#RPO #RED

Read Less

"A Day in the Life" video

Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.  

The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.

The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics.  Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.

If you are located in or within the state of FL, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges.

Primary Responsibilities: 

Client Relationship Management

Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growthBuild strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-throughMaintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferencesAct as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions

Growth & Business Development

Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship managementPartner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accountsProactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growthMaintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets

Account Oversight & Operational Support

Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growthMonitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each siteUse available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams

Cross-Functional Collaboration

Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next stepsAssist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothlyEnsure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations

Client Engagement & Education

Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaborationCoordinate client-facing activities such as site visits, outreach, and immunization eventsShare observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities

Performance Metrics (KPIs)

Success in this role will be measured through relationship strength, account retention, outreach consistency, growth,  and operational follow-through across assigned accounts, including:

Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this accountQuarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpointsIssue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concernsBilling Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assignedOnboarding Support: Successful coordination and follow-through for new account transitionsAccount Responsiveness: Timely communication and documented follow-up after visits, calls, and escalationsClient Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship managementScheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territoriesOperational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

4+ years of experience supporting pharmacy or healthcare operations4+ years of experience in pharmacy or healthcare account management, in a client-facing support role6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs

Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule

Preferred Qualifications:

Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accountsLicensed Pharmacy TechnicianExperience with invoice support, billing follow-up, account onboarding, or related operational coordination activitiesExperience coordinating healthcare related events

Proficiency with MS Office

Soft Skills:

Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve  and prioritizeStrong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    

   

#RPO #RED

Read Less

"A Day in the Life" video

Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.  

The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.

The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics.  Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.

If you are located in or within the state of IN, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges.

Primary Responsibilities: 

Client Relationship Management

Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growthBuild strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-throughMaintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferencesAct as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions

Growth & Business Development

Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship managementPartner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accountsProactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growthMaintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets

Account Oversight & Operational Support

Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growthMonitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each siteUse available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams

Cross-Functional Collaboration

Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next stepsAssist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothlyEnsure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations

Client Engagement & Education

Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaborationCoordinate client-facing activities such as site visits, outreach, and immunization eventsShare observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities

Performance Metrics (KPIs)

Success in this role will be measured through relationship strength, account retention, outreach consistency, growth,  and operational follow-through across assigned accounts, including:

Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this accountQuarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpointsIssue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concernsBilling Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assignedOnboarding Support: Successful coordination and follow-through for new account transitionsAccount Responsiveness: Timely communication and documented follow-up after visits, calls, and escalationsClient Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship managementScheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territoriesOperational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

4+ years of experience supporting pharmacy or healthcare operations4+ years of experience in pharmacy or healthcare account management, in a client-facing support role6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs

Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule

Preferred Qualifications:

Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accountsLicensed Pharmacy TechnicianExperience with invoice support, billing follow-up, account onboarding, or related operational coordination activitiesExperience coordinating healthcare related events

Proficiency with MS Office

Soft Skills:

Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve  and prioritizeStrong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    

   

#RPO #RED

Read Less

"A Day in the Life" video

Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.  

The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.

The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics.  Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.

If you are located in or within the state of FL, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges.

Primary Responsibilities: 

Client Relationship Management

Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growthBuild strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-throughMaintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferencesAct as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions

Growth & Business Development

Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship managementPartner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accountsProactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growthMaintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets

Account Oversight & Operational Support

Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growthMonitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each siteUse available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams

Cross-Functional Collaboration

Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next stepsAssist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothlyEnsure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations

Client Engagement & Education

Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaborationCoordinate client-facing activities such as site visits, outreach, and immunization eventsShare observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities

Performance Metrics (KPIs)

Success in this role will be measured through relationship strength, account retention, outreach consistency, growth,  and operational follow-through across assigned accounts, including:

Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this accountQuarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpointsIssue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concernsBilling Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assignedOnboarding Support: Successful coordination and follow-through for new account transitionsAccount Responsiveness: Timely communication and documented follow-up after visits, calls, and escalationsClient Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship managementScheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territoriesOperational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

4+ years of experience supporting pharmacy or healthcare operations4+ years of experience in pharmacy or healthcare account management, in a client-facing support role6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs

Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule

Preferred Qualifications:

Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accountsLicensed Pharmacy TechnicianExperience with invoice support, billing follow-up, account onboarding, or related operational coordination activitiesExperience coordinating healthcare related events

Proficiency with MS Office

Soft Skills:

Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve  and prioritizeStrong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    

   

#RPO #RED

Read Less

"A Day in the Life" video

Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. 

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.  

The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.

The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics.  Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.

If you are located in or within the state of NY, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges.

Primary Responsibilities: 

Client Relationship Management

Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growthBuild strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-throughMaintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferencesAct as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions

Growth & Business Development

Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship managementPartner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accountsProactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growthMaintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets

Account Oversight & Operational Support

Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growthMonitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each siteUse available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams

Cross-Functional Collaboration

Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next stepsAssist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothlyEnsure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations

Client Engagement & Education

Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaborationCoordinate client-facing activities such as site visits, outreach, and immunization eventsShare observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities

Performance Metrics (KPIs)

Success in this role will be measured through relationship strength, account retention, outreach consistency, growth,  and operational follow-through across assigned accounts, including:

Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this accountQuarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpointsIssue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concernsBilling Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assignedOnboarding Support: Successful coordination and follow-through for new account transitionsAccount Responsiveness: Timely communication and documented follow-up after visits, calls, and escalationsClient Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship managementScheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territoriesOperational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

4+ years of experience supporting pharmacy or healthcare operations4+ years of experience in pharmacy or healthcare account management, in a client-facing support role6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs

Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule

Preferred Qualifications:

Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accountsLicensed Pharmacy TechnicianExperience with invoice support, billing follow-up, account onboarding, or related operational coordination activitiesExperience coordinating healthcare related events

Proficiency with MS Office

Soft Skills:

Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve  and prioritizeStrong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    

   

#RPO #RED

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Account Manager Carrier Controls designs, develops, and manufactures control solutions for the HVAC, refrigeration, and related markets globally. Carrier is seeking an Account Manager to be based in Kennesaw, GA. The Account Manager will be responsible for maintaining and growing all facets of the customer relationship to drive world class customer satisfaction within the Transport business segment. They will promote Carrier Controls capability to increase revenue and market share, support segment needs for quality, delivery, quoting, and new business opportunities. They will also drive and monitor actions within cross functional business teams. The available opportunity is a critical and comprehensive role within Carrier's fast-paced and growing Global Transport controls market. It requires a self-directed leader for achieving and exceeding product and business growth targets while simultaneously driving improved quality, delivery, demand planning and customer satisfaction. Job Responsibilities Customer Satisfaction Hold regular customer status reviews via zoom and factory visits. Drive customer satisfaction to an extremely satisfied level. Maintain customer dashboards, action registers and track customer initiatives. Quality Work with customer factories to ensure products are meeting quality expectations. Define project requirements, priorities and provide overall direction to help coordinate initiatives being led by quality engineers. Delivery Review customer factories monthly on time delivery reports and work with Carrier Controls customer service and Logistics department to achieve 100% OTD. Work with customer service, manufacturing, and sourcing to expedite customer pull-ins or problem shipments. Forecasting Work with customer accounts monthly to generate an accurate 18 month rolling forecast and reconcile forecast accuracy. Provide market intelligence for each business area to support monthly forecast adjustments Work with customers to understand and manage their demand under Carrier's SIOP demand management policy. Quoting Work with the product manager to determine customer pricing. Generate quote letters for product updates and new product introductions. Review and update product transition plans with Customer Service and the demand planning team. New Business Identify new business opportunities and support the product manager developing Business Opportunity Proposals and engineering development plans. Identify opportunities to grow segment sales year over year. Required Qualifications Bachelor's degree 5+ years experience engineering, product management or business development 25% travel including international Preferred Qualifications Industrial manufacturer, HVAC or Controls industry experience Leadership effectiveness across departments and functions Development and execution of product strategies for global customers Pay Range The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position is entitled to short-term cash incentives, subject to plan requirements. Benefits Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws. Read Less

Job Title Sales, Account Manager - Service Solutions (Great Plains) Job Description Sales, Account Manager - Service Solutions (Great Plains) You have the opportunity to represent Philips by developing and driving key partnerships both internally with Philips Healthcare counterparts (marketing, service, support, education, legal etc.) and externally with customers within the given accounts to achieve order intake and to drive revenue growth against a set of annual targets. Your role: Meeting or exceeding monthly orders volume for full portfolio, including Imaging Systems, Ultrasound, Multi-Vendor Services, POS, billable Conversions, warranty conversions, clinical education and Performance Bridge Understanding and managing the business and driving the execution of account-based sales plans and account strategies to achieve assigned targets Identifying opportunities that benefit the customer by listening attentively and adjusting to fit the audience and the message Collaborating with cross-functional partners and Zone Leadership to own the service forecast and gain sales strategy alignment Utilizing Salesforce.com CRM, Excel to accurately forecast, effectively ensure data integrity, generate timely accurate quotes and drive success rates You're the right fit if: Bachelor's Degree in Business Administration, Marketing, Sales or equivalent. 2+ years of experience in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development or equivalent. Results-oriented approach, high energy, balanced with a "take charge" attitude with teamwork and collaboration. Ability to travel up to 60% of the time. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $148,750 to $210,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance. Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Greater Omaha, NE or Des Moines, IA area. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Read Less

Account Manager/Specialty Account Manager - Tepezza How might you defy imagination? At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas oncology, inflammation, general medicine, and rare disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let's do this. Let's change the world. In this vital role you will be responsible for representing Tepezza to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs. Responsibilities Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership. Promotes Tepezza within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines. Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members. Develops strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other team members. Consistently meets or exceeds corporate sales goals. Communicates territory activity in an accurate and timely manner as directed by management. Drive product demand among targets through education on disease state and product information. Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results. Adheres to the company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code. Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals. Coordinate between accounts and relevant Amgen field teams to support full range of account needs. Educate healthcare professionals and office staff on site of care options. Attends medical congresses and society meetings as needed. Manages efforts within assigned promotional and operational budget. Maximizes use of approved resources to achieve territory and account level goals. Successfully completes all company training classes. Completes administrative duties in an accurate and timely fashion. Functions as a contributing member of a high-performance team. Perform such other tasks and responsibilities as requested by the company. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications. Basic qualifications (account manager level 4) Bachelor's degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience or associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience or high school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Basic qualifications (specialty account manager level 5) Doctorate degree must be able to coordinate across field teams to address full range of account needs. Approximately 80% travel (may vary by territory), including some overnight and weekend commitments. Proficient in Microsoft Office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (account manager level 4) $154,736 - $183,900 (specialty account manager level 5) $160,000 - $190,000. In addition to the base salary, Amgen offers a total rewards plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan. Stock-based long-term incentives. Award-winning time-off plans and bi-annual company-wide shutdowns. Flexible work models, including remote work arrangements, where possible. Apply now For a career that defies imagination Objects in your future are closer than they appear. Join us. Read Less

Regional Account Manager, aHUS, Chicago S, IL The Regional Account Manager (RAM) position is within our Hematology and Nephrology Franchise, a division of Alexion, and will focus on aHUS. The RAM will be assigned a sales territory focused on Academic Centers, Community Hospital Systems, Physician Clinics, and Infusion Centers primarily focused on Nephrology and Hematology. This individual would be responsible for the growth and expansion of the aHUS portfolio. You will be responsible for: Consistently achieving or exceeding sales objectives in assigned territory Creating and maintaining strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces impacting product sales Developing and maintaining strong in-depth clinical, technical, and scientific knowledge Collaborating closely with internal cross-functional stakeholders, including PNH Regional Account Manager(s), TLL(s), SAL(s), MSL(s), FRM(s), PEM(s), Market Access, Diagnostics, and enterprise partners The ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology, including ability to compliantly triage inquiries to appropriate partner Demonstrating the ability to educate on the clinical approach to specific disease states, leading to a successful differential diagnosis and appropriate testing of focus patient populations Being trained to understand and demonstrate proper use of products to clinicians in hospital and infusion center environments Leading the implementation for our patient-centric partnership model which will include physicians, their staff, patients, clinics, and hospitals Effectively utilizing CRM tools to manage time, resources and workload including accurately tracking sales activities and submitting required reports The execution of local promotional activities and programs for therapeutic areas Providing a high level of product expertise and customer service to all accounts Proactively interacting with Alexion management to refine product and market initiatives Performing work in alignment with and adhering to all Alexion's Code of Ethics and Business Conduct and Alexion policies and procedures You will need to have: Bachelor's degree 5 years pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device) or 5 years' experience in a medical setting Proven, documented track record for delivering consistent, 'Top-tier' sales results in Institutions and hospital systems Ability to work independently as well as interdependently in a team-oriented environment Strong clinical acumen and account-based selling, analytical and strategic skills to successfully develop accounts Demonstrated ability to seek out and qualify leads and profile new accounts Ability to gain consistent access work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours. We would prefer for you to have: Advanced or master's degree 5 years pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device) Sales experience in the orphan or ultra-orphan area Bio/Pharma; Nephrology, and/or Oncology experience The annual base salary for this position ranges from $152,813 to $229,219. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles) or to receive a retirement contribution (hourly roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Read Less

GSK Oncology Sales Representative GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver 40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centered on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary: You will manage a defined territory to build strong, trusted partnerships with oncology care teams. You will create and execute territory business plans that improve patient access and deliver measurable results. You will work closely with cross-functional colleagues including medical affairs, market access, and commercial operations. We value collaboration, curiosity, clear communication, and a focus on patient-centered outcomes. This role offers growth, meaningful impact, and alignment with GSK's mission of uniting science, technology and talent to get ahead of disease together. Territory: Covers Peoria, IL, Naperville, IL and Iowa City, IA The ideal candidate should reside in one of the surrounding areas. Responsibilities: This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following: Build and maintain relationships with oncologists, specialty pharmacists, nurse navigators, and institutional accounts in the assigned territory. Create and execute clear territory business plans that align with broader commercial goals. Identify key prescribers and accounts and apply resources to support their needs and priorities. Work with cross-functional partners to improve patient access and ensure timely availability of therapies. Use customer insights and data to prioritize actions, set goals, and measure performance. Support launches and local promotional activities through coordinated, compliant field programs. Basic Qualifications: We are seeking professionals with the following required skills and qualifications to help us achieve our goals: Bachelor's degree (BA/BS) from an accredited institution. Minimum 3 years pharmaceutical, biologic, specialty sales, or clinical oncology experience with direct physician or institutional engagement. Valid driver's license and ability to drive within the assigned territory; driving is an essential function. Residence within the assigned territory; relocation assistance is not provided. Ability to travel within the territory and occasionally beyond, which may include overnight stays; travel up to 30-50% depending on territory needs. Strong interpersonal and communication skills with a focus on building trusted relationships and influencing without authority. Preferred Qualifications: If you have the following characteristics, it would be a plus: Two or more years of oncology or specialty sales experience, with health system or institutional account experience preferred. Experience with hematology or solid tumor therapies. Infusion product experience. Familiarity with specialty pharmacy, payer engagement, or account-based strategies. Proven ability to create and deliver territory plans and meet measurable targets. Strong organizational skills and ability to balance multiple priorities and deadlines. Clear, professional written and verbal communication skills for internal and external stakeholders. Work Arrangement: This is a field-based role. Most work is conducted in the field across your assigned territory. You will travel regularly within the territory and occasionally beyond. Driving is an essential function. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Read Less

Associate Account Manager React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focus on respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors. General Summary: Looking for talented candidates seeking an entry level position into a Medical Device Sales Career. The Associate Account Manager is responsible for growing customer relationships and delivering exceptional service through customer visits, product demonstrations, educational/ training programs, in-services and problem resolution. The ideal candidate will have basic sales experience in but not limited to copier, insurance or car rental type businesses with an energetic personality, strong relationship building skills with customers and ability to travel. Qualifications: Ability to work in a team environment. Shows exceptional follow-up with customers and their internal team. Strong interpersonal skills. Self-starter with a strong work ethic. A team player with a willingness to learn. Willingness to travel to support customer needs. Understanding of the sleep or respiratory market is a plus. Preferred Education: Bachelors (BS/BA) in business, management, communications, or equivalent experience. Excellent attention to detail and project management skills. Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people. Preferred Experience: Excellent attention to detail and project management skills. Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people. Physical Demands: Requires normal visual acuity and hearing. Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard. Additional skills may be required to perform additional task(s) specific to work location, department or line of business. Working Conditions: Some work (less than 5%) requires moving and lifting of heavy networking equipment. Travel up to 75% throughout the territory as needed to support our customers. Duties and Essential Functions: Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, and problem resolution. Document activities within assigned management system. Work closely with the Sales Management team in evaluating business conditions and sales trends. Develop and implement a proactive plan that involves service and support with Sales Management. Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence. Ensures all department compliance guidelines are met. Attends all meetings, in-services training, or continuing education as delegated by the supervisor. Provides customer focused interactions. Performs all duties necessary for the department as per department policies and procedures. Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department. Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drug-free workplace. We are an Equal-Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Read Less

Regional Account Manager - California Avery Dennison Corporation is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. At Avery Dennison, some of the great benefits we provide are: Health achieving sales and profit objectives in assigned territory. Manage a distribution channel, with strong emphasis on channel excellence. Provide direction to the organization to ensure organizational excellence. Drive demand for Avery Dennison products by calling on the converters. Provide product recommendations, samples, technical support, pricing and service information on demand. Manage relationships with key industry influencers, including channel partner sales people, OEM alliances, and graphics installers. Uncover and assess customer needs, develop value propositions, and communicate to the organization in a manner that ensures effective execution. Demonstrate products and/or services and provide assistance in the best application of product and/or services. Develop a thorough understanding of market conditions (e.g., current customers, potential customers, competitors) in assigned territory, and develop a strategy to achieve revenue goals. Conduct territory analysis and planning to enable appropriate allocation of time to accounts and customers. Responsible for securing, negotiating and maintaining effective distribution agreements. Use account management skills to plan and execute customer marketing/growth programs for customers. Qualifications Education: Bachelor's degree required, MBA preferred. Experience: 4-5+ years of successful sales or related experience. Industry and product experience preferred. Other: Excellent negotiation, financial, mathematical, and business acumen skills. Strong ability to work as part of a team and navigate a cross-functional matrix organization. Demonstrated successful experience negotiating complex transactions with upper-level management. Skilled in developing sales penetration and growth strategies at targeted accounts. Proficient in assessing customer needs. Skilled in communicating and influencing effectively with all levels of management on complex business issues. Understanding of applicable computer systems, such as Google G Suite and Salesforce.com. Required Travel: 60-70% Additional Information Pay Transparency: The base salary range for this position is $82,650 - $123,424 /year. This role is also commission-eligible. Equal Opportunity Employer: Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. Reasonable Accommodations Notice: If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations. Identity Verification Notice: To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes. Pre-employment Screening Notice: As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Read Less

Solution Key Account Manager - Health, Corporate, Performance (Los Angeles) Location: Los Angeles (California), CA, US Function/Branch: Sales Type of contract: Permanent Employee Our Company Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym's outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes. Technogym inspires 70 million daily users to train using our innovative Read Less

National Account Manager The National Account Manager is responsible for maintaining and growing sales in existing accounts as well as in PPC's core target markets to support growth and profit expectations. In the event of absence, these job responsibilities will be covered by other employees in the "National Account Manager" position. Sales Account Growth and Development Must be able to create, develop, and implement annual Key Account Sales Plans, including volume objectives, strategic actions needed to achieve goals, risks and opportunities, etc. which are consistent with PPT corporate direction and values. Service and grow existing customer accounts to ensure high customer satisfaction, positive long-term relationships, and repeat business. Orchestrate and lead key business negotiations. Focuses on Value Selling- to gain understand, drive and facilitates the quotation process for achievement of margin expectations. Focuses on Value Selling; leveraging attribute pricing to drive up contribution margins across their customer portfolio. Leverage Salesforce CRM to drive forward looking visibility in support of cross functional partners (timing, size and ongoing updates surrounding opportunities pipeline) Identifies and communicates internally emerging market and customer trends and opportunities. Maintain close communications with Marketing and Product Development to recommend and promote new applications and technologies of PPT products to assigned customers and prospects. Participate in trade shows as requested. Customer Communication Develop a proactive engagement approach to customer account personnel. Develop professional business relationships with a broad, cross-functional array of contacts within assigned accounts. Conduct Quarterly Business Reviews and where applicable monthly forecasting communication Utilize customer scorecards and metrics to effectively manage customer expectations and develop plans to drive resources that bring growth and profitability. Understand and communicate internally the "outside-in-view" of customer service level. Be proactive and be the source of "problem solving" skills to customer needs. Supply Chain: Planning sales, profit/loss, inventory holding. Development and Utilization of Account Managers Provide mentorship to Account Managers by educating on best practice sales and service approach used with National Accounts. Utilize Account Managers to provide value add tasks that support growth initiatives for National Accounts; Account Managers are accountable for order entry and management, order tracking, inventory reporting, onboarding support, coordination of client requests, Return Authorization, customer visit support. Skills and Qualifications Four-year Bachelor's Degree and 5+ years of Sales, Service or related field managing customers and accounts through strategic growth initiatives. Experience in Flexible Packaging sales is a strong plus. Ability to self-manage and deploy multiple verbal and computer-related instructions Quantifiable track record of results in developing account growth through "farming" within account portfolio Strong ability to identify and grow "whitespace" sales opportunities within account portfolio. Persuasive communication and presentation skills; an influencer that can deliver clear and concise presentations. Strong critical thinking skills and advanced negotiation skills. A high level of emotional intelligence and the ability to grow strong business relationships. Strong desire to continue to learn (life-long learner). Leverage Technology to sell - LinkedIn Navigator, Facebook, Twitter, Virtual meeting spaces. Strong ability to build and maintain a robust sales opportunity pipeline. Maintain and leverage Salesforce CRM (Past Salesforce CRM experience desirable) A team-player orientation with a collaborative onboarding approach. Ability to sell value over price and operate within a customer's reality. Sound financial management skills, understanding the impacts to decisions on total company costs; weighing decisions against customer gains. Embraces change management and process improvement. Results-oriented, assertive, and tenacious, yet diplomatic to get things done on time. This position requires multi-tasking and an individual who enjoys working with a sense of urgency and is capable of creative problem solving and effective problem resolution to overcome challenges and hurdles in the supply chain. Strong technical expertise of components and construction of flexible packaging materials preferred. Knowledge of end-user equipment and end-user applications in food Read Less