Job DescriptionJob Description

Welcome to Al Bourdeau Insurance Agency, where community and exceptional service are at the heart of everything we do. Nestled in Fort Gratiot Township, Michigan, we've built a reputation for being a trusted partner for families and individuals seeking reliable insurance protection. We're not just an insurance agency; we're neighbors helping neighbors navigate life's uncertainties with confidence. Our positive and inviting atmosphere is a direct reflection of our dedicated team and the genuine care we extend to every client. As our Personal Lines Account Manager, you'll become an essential part of our close-knit team, playing a crucial role in maintaining and growing our client relationships. If you're passionate about insurance, love helping people, and want to join an agency that truly values its team and clients, we can't wait to welcome you aboard.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Office Keurig Coffee

Office Potlucks

Employee Meet-Ups

Community Involvement

Responsibilities

Manage a portfolio of personal lines insurance clients, ensuring their needs are met.

Process policy applications, endorsements, renewals, and cancellations accurately and efficiently.

Provide outstanding customer service, responding to inquiries and resolving issues promptly.

Conduct annual policy reviews to ensure coverage remains adequate and competitive.

Build strong relationships with clients through clear communication and personalized service.

Collaborate with agents and carriers to negotiate terms and secure optimal coverage for clients.

Stay updated on industry trends, new products, and regulatory changes.

Requirements

Active Michigan Property & Casualty License required.

Minimum of 2 years of experience in personal lines insurance.

Proficiency with agency management systems (e.g., Applied Epic, HawkSoft) and quoting platforms.

Strong understanding of various insurance carriers and their products.

Excellent communication and interpersonal skills.

Detail-oriented with strong organizational abilities.

A genuine desire to help clients find the best insurance solutions.

Read Less

Job DescriptionJob Description

Position Summary

The Account Manager serves as the primary customer liaison for retail store construction projects, white glove delivery, office relocations and nationwide decommissioning projects.

This role serves as the primary customer interface responsible for coordinating logistics solutions from quotation through final delivery, project execution, and invoicing while ensuring exceptional service execution and operational efficiency.   The ideal candidate brings strong operations experience combined with white glove moving & storage expertise and the ability to coordinate multi-vendor office decommission projects across the United States.

Key Responsibilities

Customer & Project Management

Serve as the primary point of contact for assigned customer accounts.Build and maintain strong customer relationships focused on service excellence and retention.Manage daily customer communications including:Shipment updatesProject coordinationIssue resolutionService planningProvide proactive communication regarding shipment status, project timelines, and operational milestones.

·        Support onboarding of new customers including operational setup and service alignment

 

Logistics Coordination

Manage the planning and execution of white glove deliveries, including fixtures, materials, and equipment from multiple suppliersCoordinate inbound freight, warehousing, staging, final-mile delivery, and inside delivery servicesAlign delivery schedules with construction timelines, store opening dates, and site readinessTrack shipments, monitor milestones, and ensure on-time, in-full performance

White Glove Moving & Storage Operations

Coordinate white glove commercial delivery services, including inside delivery, installation, and specialized handling.Manage moving and storage requirements for commercial customers.Coordinate warehouse storage, inventory handling, and final deployment scheduling.Ensure service providers meet customer handling and service expectations.

Office Relocation & Decommission Project Management

Manage commercial office decommission projects from planning through completion.Coordinate and oversee nationwide vendor partners including:Commercial moving companiesElectrical contractorsPlumbing contractorsSignage and branding removal companiesIdentify, qualify, and manage service vendors across the United States.Develop project timelines, coordinate scheduling, and ensure compliance with customer requirements.Act as central coordinator between customers, contractors, property managers, and internal teams.Ensure safe, efficient, and compliant site shutdown or relocation execution.

Quality, Reporting & Issue Resolution

Ensure white glove service standards are consistently met, including careful handling, placement, and documentationMonitor KPIs such as on-time delivery, damage rates, and customer satisfactionProvide regular status updates, reports, and post-project summaries to customersProactively identify risks and implement solutions to prevent project disruptions

Internal Collaboration

Work closely with operations, dispatch, warehouse, and field teams to execute projects successfullySupport continuous improvement initiatives related to retail logistics and project execution

Qualifications

Required

5+ years of logistics, transportation, project logistics, or account management experience.Demonstrated experience with white glove moving and storage operations.Experience managing commercial office relocations or decommission projects.Proven ability coordinating multiple vendors and contractors simultaneously.Experience identifying and managing service providers across the United States.Strong organizational and project coordination skills.Excellent customer communication and relationship management abilities.Ability to manage multiple projects and deadlines in a fast-paced environment.Proficiency with Transportation Management Systems (TMS) or logistics software.

Preferred

Experience supporting facility closures, or workspace transitions.Background working with national agent networks or service partners.Understanding of installation, store fixture logistics, or facilities services coordination.Experience supporting RFP responses and customer solution design.Knowledge of freight pricing, carrier sourcing, and final-mile delivery operations.

 

Key Competencies

Customer Focus & Service ExcellenceProject Management & CoordinationVendor ManagementLogistics Operations ExpertiseProblem Solving & Decision MakingCommunication & CollaborationAttention to Detail

 

Company DescriptionTTi Logistics, LLC a leading special product and tradeshow transportation company and agent for Mayflower and Unigroup Logistics, is seeking ambitious personnel for our corporate headquarters in Ponte Vedra, FL. Are you ready to make an impact with work that challenges you, an environment that allows for consistent learning opportunities and a company culture that recognizes you and embraces you? With continued growth, the need for high-quality, high-performance, ambitious personnel is one of our companies' top priorities.Company DescriptionTTi Logistics, LLC a leading special product and tradeshow transportation company and agent for Mayflower and Unigroup Logistics, is seeking ambitious personnel for our corporate headquarters in Ponte Vedra, FL. Are you ready to make an impact with work that challenges you, an environment that allows for consistent learning opportunities and a company culture that recognizes you and embraces you? With continued growth, the need for high-quality, high-performance, ambitious personnel is one of our companies' top priorities. Read Less

Job DescriptionJob DescriptionSERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!

Who are we? Feel free to check us out: https://www.instagram.com/servproteamwall/?hl=en

SERVPRO Team Wall is seeking a Residential Account Manager (RAM) to manage residential mitigation and construction projects from lead to close. This role focuses on delivering concierge-level service by guiding customers through estimates, contracts, project updates, and final closeout.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Commission: $55,000-$60,000 base plus commission!

Key Responsibilities:
Convert residential leads into signed contractsServe as the main point of contact for customers, adjusters, and internal teamsDeliver and explain estimates, follow up with customers, and close salesProvide regular project updates and ensure top-tier customer experienceSupport invoicing, collections, and documentation as neededCollaborate daily with Operations, Estimating, and Intake teamsWhat Were Looking For:
Strong communication, presentation, and organizational skillsAbility to balance customer needs with internal processesKnowledge of restoration, insurance, or construction industries a plusSolution-driven mindset with patience, urgency, and professionalismAbility to attend daily/weekly team meetings and occasional travel
Company Benefits:
401k +matchingMedical/Dental/VisionGenerous PTO policyTraining & Development
Read Less

Job DescriptionJob DescriptionOverview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring an Assistant Account  Manager, (AAM) . As an AAM You will manage onsite Shifts Supervisors to ensure client satisfaction and optimal Security Professional performance at one or more security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to a high profile client. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

 

PAY RATE: $41, 600.00 annualy

 

RESPONSIBILITIES:

Lead and mentor a team of Supervisors by providing coaching, support, and recognition, while fostering accountability; encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levelsBuild, maintain, and grow relationships with representatives of a high-profile client by understanding their security needs and ensuring satisfaction; develop and implement corrective action plans for identified opportunities for operational improvementDeliver high-quality service to our client by strategically overseeing Supervisors, while maintaining industry standards, company policies, and regulatory requirementsAnalyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity when requested by the Account ManagerIdentify and mitigate security risks; develop and implement security protocols, training, and response plansEstablish a culture of safety by developing action plans that aid in the prevention of work-related injuriesEnsure consistent security officer service delivery across multiple site locationsStay abreast of all relevant operational, procedural, and systems topics and issues impacting the guard programParticipate in and ensure the accurate processing of Allied Universal invoices for customer management review and approval for paymentManage projects involving security system installations, upgrades, and service workCoordinate with security integrators providing services to our customer

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.

QUALIFICATIONS (MUST HAVE):

High School diploma or equivalentMinimum of seven (7) years of management experience in a high-volume workforce environment or service industryMinimum of five (5) years of experience in the private security industryMinimum of two (2) years of experience in security managementMinimum of two (2) years of experience driving operational goals and metricsLeadership skills that foster teamwork, innovation, agility, client relations and achieving desired resultsAbility to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfactionProficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentationsDynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry eventsBasic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-makingDemonstrated abilities to grasp complex electronic access control, video surveillance, and security design concepts and proceduresExcellent oral and written communication skills: Bilingual in Spanish and English languagesHighly proficient project management skills; effective planning and organizing, innovative problem solving skillsProficient computer skillsDemonstrated leadership skills consistent with managing across a matrixed organization

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Law enforcement, military and/or contract or proprietary security services experienceExperience managing a dispersed workforce in a multi-location operation

BENEFITS:

Medical, dental, vision, basic life, and disability insurance as per requirementsEnrollment in our company's 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

 

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1581327 Read Less

Job DescriptionJob Description

Make The Difference:
Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Account Managers can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable business services, consumer savings programs, and wellness benefits with access to health coverage plans. Our trusted advisors planning and guidance can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients.

Career Benefits:

Extensive Product Portfolio - Multiple Product LinesIndustry Leading Compensation and Rewards Programs$75k - $125k First Year (DOE\DOP)Weekly Compensation from Commission Advances, Cash Bonuses, and Incentive Contests*Rapid Career Advancement Based on PerformanceMonthly and Quarterly Bonuses (up to 16 bonuses per year)Performance Bonuses with Company Growth Sharing MultipliersLong Term Wealth BuildingState-Of-The-Art Training PlatformsAnnual Award Trips and Meetings (Incredible Locations)Servant Mentoring and Leadership DevelopmentRelaxed Flexible Work Environment (we are fun and family)

Advanced Training and Support:
Our success depends on your success, that's why we have a super-responsive team of experts making sure every Account Manager has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and execution strategies that directly lead to success.

Job Essentials:

Accountable and Coachable Team PlayerA Passion for Helping Other People EverydayComputer and Internet Savvy (CRM helpful)Excellent Verbal and Written Communication SkillsCommitment to ExcellenceHigh Personal Integrity and CharacterGood Work Ethic, Self-MotivationLocal candidates only* Pay is commission only / reportable as 1099 income

 

 

 

 

 

About USHA - 50 Awards for Business Excellence in Just 9 Years!!!

Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.

Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement... because nowhere else in America will you find a company that is more committed to your success than USHA. As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs... in one seamless package. We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

Read Less

Job DescriptionJob Description

Account Manager

Route: Bayamon - Arecibo

Who are we?

For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world.

In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.

If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.

The Position

The Account Manager plays a crucial role in building and maintaining strong relationships with clients. They serve as the primary point of contact, ensuring client satisfaction, and driving business growth. The Account Manager is responsible for understanding client needs, managing projects, and providing exceptional customer service. They collaborate closely with cross-functional teams to achieve client goals and contribute to the overall success of the organization.

Responsibilities

Actively seek out and identify potential clients within your assigned territory.Build and maintain strong relationships with clients, acting as their main point of contact.Utilize various channels (cold calling, networking, referrals) to generate leads and expand the client base.Engage in contract negotiations with prospective clients.Determine pricing schedules for quotes, promotions, and other sales-related activities.Regularly prepare and submit weekly and monthly reports on sales activities, leads, and conversions.Analyze data to track progress and identify areas for improvement.Conduct sales presentations to prospective clients.Clearly communicate the benefits of CorePlus Laboratory’s products and services.Establish and develop strong business relationships with clients.Provide excellent customer service and address inquiries or concerns promptly.Address customer problems and complaints promptly to maximize satisfaction.Collaborate with other departments to ensure smooth operations and client satisfaction.Analyze the territory or market potential.Track sales performance, competitive activities, and potential for new products and services.Coordinate sales efforts with other team members and relevant departments as necessary.Stay informed about CorePlus Laboratory’s products, services, and industry trends.Conduct regular account reviews and performance analysis to identify areas for improvement.Prepare and deliver reports, presentations, and proposals to clients.Stay updated on industry trends, market conditions, and competitor activities.Participate actively in industry conferences, conventions, and relevant events to represent CorePlus Laboratory and stay informed about industry trends.

Requirements and Skills

Bachelor's degree in business, marketing, or a related field (or equivalent work experience).Proven experience in account management, customer relationship management, or a similar role.Strong understanding of sales principles and practices.Excellent interpersonal and communication skills, both written and verbal.Ability to build and maintain strong relationships with clients and internal teams.Exceptional problem-solving and decision-making abilities.Strong organizational and time management skills with the ability to prioritize and multitask effectively.Proficiency in CRM software and other relevant tools.Knowledge of the industry or market in which the organization operates.Results-oriented mindset with a focus on achieving targets and driving business growth.Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Working Conditions/ Physical Activity:

The employee often must stand, walk, use hands to finger, handle or feel and reach with arms.The employee must occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.The employee must be able to lift/move up to 10 pounds and occasionally up to 25 pounds.Visual abilities needed include close vision, distance, color, and peripheral vision.

CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Read Less

Job DescriptionJob Description

POSITION SUMMARY

The Account Manager reports to the Accounts Director and is responsible for overseeing all matters related to PharmPix clients and servicing. The Account Manager is the point of contact between our company and our clients to help solve problems and achieve business goals for their assigned accounts.

ESSENTIAL ROLES AND RESPONSIBILITIES

Act as the main point of contact in all matters relating to client concerns and needs.Build and strengthen client relationships to achieve long-term partnerships and acquire new customers. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.Develop a thorough understanding of our service offerings to better upsell and cross-sell to clients.Meet regularly with other members of the team to discuss progress and find new ways to improve business.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.Forecast and track key account metrics.Provides proactive and strategic support for achieving business goals and ensuring deliverables are on time in full (OTIF) and meet the quality levels expected by internal and external customers. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsLiaise between the customer and internal teams. Assist with challenging client requests or issue escalations as needed.Provide oversight of projects and client initiatives and assist in the interpretation and context of client requests.Responsible for the daily monitoring and updating of Account Management MS Planners and Power BI Dashboards. Maintains a complete understanding of client contract terms including the monitoring, reporting of performance guarantees and service improvements. Ensures that all assigned contracts are monitored and reported as stated in the terms. Coordinates client training on appropriate systems, tools, and other services available when required. Accountable for providing direction, monitoring progress, promoting teamwork and effective communication for the Key Account Specialist. Responsible for setting and documenting annual goals in ADP platform. Other projects and duties as assigned by the Accounts Director and/or the Executive team.

TRAINING & EDUCATION

Bachelor’s degree in business or healthcare related field; or equivalent work experience.Master’s degree a plus.

LICENSURE / CERTIFICATION

Not applicable.

PROFESSIONAL EXPERIENCE

4 + years’ experience in the health insurance industry, PBM or professional job-related experience4 years client services or account management is preferred.

PROFESSIONAL COMPETENCIES

Knowledge:

A thorough understanding of the managed care industries from the perspective of a PBM as well as providers of care. Knowledge of the purposes, organization and policies of the community’s health care delivery and pharmacy regulations/regulatory agencies.Fully bilingual English and Spanish.Proficiency in Microsoft Office.

Skills:

Must be detail oriented and highly organized.Manage multiple priorities and work independently or in a team in a fast-paced environment.Possess a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.Effective and Strong verbal, written and presentation communication skills.Demonstrate ability to develop strong working relationships. Customer focus and ability to meet client expectations. Skills in negotiations and diplomacy.

Abilities:

Ability to engender a team spirit at all levels of the organization.Ability to organize and integrate organizational priorities and deadlines.Ability to work independently or part of a team. Demonstrate ability to establish and maintain quality control standards.Ability to develop and maintain productive relationships with other internal departments, PharmPix clients and other health care professionals. Ability to manage people and provide team leadership.

PHYSICAL AND MENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, sitting, standing, and walking.The position requires that weight be lifted, and force be exerted up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans

Read Less

Job DescriptionJob Description

Our client is a growing $17mm commercial landscape and snow company. They are adding to their team and want to find an experienced Account Manager to cover a portfolio of properties located in the Northern part of NJ. As an Account Manager, you will serve as the primary contact for your customers and the goal is to develop long-term, loyal relationships and provide top-tier landscaping services efficiently.

Duties and Responsibilities

Customer Service: Provide high-quality customer service, including site walk-throughs, formal meetings, and issue resolution that lead to 90%+ account renewals.Sales: Grow existing account and earn new work to meet branch goals. This will involve proactively identifying areas of opportunity with your customers, developing accurate estimates and take-offs.Business Development: Sell and maintain acceptable gross margins for contracts and enhancements.Production Communication: Exceed the needs and expectations of your customers by developing strong, collaborative partnerships with the Production Team and Branch Manager.Administrative: Responsible for preparing sales reports, estimates, contracts, enhancements, and accounts receivable.

Requirements

Excellent verbal, listening, and written communication skills.Positive and professional outlook.Organized and resourceful.Customer focused with an ability to problem solve.Excellent time management skills.Adept at prioritizing, scheduling, and multitasking.Computer proficiency.Fundamentals in basic accounting and general business.Able to work both independently and as part of a team.Minimum 5 years of experience in a horticultural-related field.Valid driver's license and a safe driving record.High School Diploma or equivalent.Bilingual English and Spanish preferred but not required.

This company has very high Employee retention and they hardly lose clients. They have a strong culture and an owner who is highly involved with providing the necessary support the business requires. There is limited red tape and no Private Equity.

If you are interested, we would love to hear from you. Please respond to this job posting by sending us a copy of your resume and we will review it and get back with you if it is a good fit.

This position is available for hire immediately.

Read Less

Job DescriptionJob Description

About Us

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational guidance tailor-designed to navigate the complexities of doing business in Puerto Rico. Our process is centered on utilizing a holistic approach that combines quantitative analytics and our qualitative experience and key resources to streamline processes and maximize available monetary incentives.

Our approach is comprised of four core components:

Foundational Level: We implement the entire process of setting up a new operation or subsidiary within Puerto Rico, from entity formation to submitting all required filings and obtaining operating permits and licenses. Government Incentives: We structure, negotiate, and secure Puerto Rico-specific Act 60 tax decrees and other government grant initiatives on behalf of our clients to ensure the maximum incentives are received.Ongoing Compliance: We manage all ongoing incentives and operational compliance filings required for operating within Puerto Rico by the various governmental agencies.Access to Capital: We provide access to affordable capital in the form of non-securities transactions encompassing Puerto Rico R&D or Hospitality Tax Credits, local and federal grants, and private or government-backed debt programs.

About the Role

Manages a portfolio of clients and overseeing multiple projects simultaneously, while contributing to the development and implementation of account management strategies. Responsibilities as a Key Account Manager II will include:

I. Client Relationship Management & Strategic Growth

Strategic Account Planning: Participate in strategic planning discussions, offering insights into client satisfaction, needs, and potential areas for service expansion. Supports DECA’s growth by identifying client needs that align with new service opportunities or expanded offerings.Client Relationship Building: Serve as the primary point of contact for assigned accounts, building and nurturing strong relationships with key decision-makers. Ensure open, regular, and effective communication at all levels.Client Satisfaction & Retention: Monitor client satisfaction levels through regular communication and feedback mechanisms. Proactively identify and address concerns, aiming to achieve high client retention rates. Identify and resolve client issues swiftly and efficiently.

II. Project Management & Team Leadership

Project Oversight & Coordination: Oversee multiple concurrent client projects, ensuring on-time and within-budget delivery. Manage resources effectively and proactively address potential roadblocks.Resource Allocation: Allocate resources effectively across multiple projects to optimize team productivity and ensure that client needs are met.Compliance, Regulatory Guidance, and Operational Efficiency:

III. Compliance & Regulatory Guidance

Guide clients through compliance and regulatory matters, including Act 60 compliance, filing deadlines, R&D tax credit applications, and other financial compliance requirements. Stay informed on relevant legislation and proactively advise clients on potential impacts.Client Onboarding & Service Delivery: Oversee the client onboarding process, ensuring a seamless transition and the provision of necessary resources. Monitor the ongoing delivery of services, identifying opportunities for improvement.Process Improvement & Optimization: Monitor and evaluate internal processes, identifying areas for improvement and collaborating with cross-functional teams on process optimization initiatives. Continuously seek ways to streamline workflows and enhance efficiency.

IV. Reporting, Data Analysis, and Cross-Functional Collaboration

Performance Monitoring & Reporting: Develop and track key performance indicators (KPIs) for both individual and team performance. Prepare regular, insightful reports to senior management, highlighting accomplishments, challenges, areas for improvement, and opportunities for growth.Cross-Functional Collaboration: Work closely with project management, data analysis, and compliance teams to ensure an integrated approach to client service. Facilitate the flow of information between departments.Documentation & System Updates: Maintain meticulous records of client interactions, project timelines, and compliance reports. Regularly update relevant systems (Monday.com, Google Workspace, etc.) with client-specific project status, deadlines, and notes.

Minimum Qualifications

Education: Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.Experience: 5-7 years of experience in B2B client relationship management, with a proven track record of success in managing complex projects, building strong client relationships, and leading and developing teams. Experience in a professional services environment is essential.Language Proficiency: Native or near-native fluency in both English and Spanish (written and verbal communication).Business Acumen: Demonstrated understanding of business principles, financial statements, market dynamics, and the Puerto Rican business environment. Ability to analyze client needs and develop tailored solutions.Leadership & Team Management: Proven ability to lead, motivate, and mentor teams; experience in delegating effectively, providing constructive feedback, and resolving team conflicts.Project Management Skills: Proficiency in managing multiple concurrent projects, meeting deadlines, managing budgets, and using project management software (e.g., Monday.com).Communication & Interpersonal Skills: Exceptional written and verbal communication skills; ability to build rapport and trust with clients and internal stakeholders at all levels; strong presentation and negotiation skills.Analytical & Problem-Solving Skills: Strong analytical skills, ability to identify and analyze trends and patterns, proactively identify and resolve issues, and translate complex information into clear and actionable plans.Technical Skills: Proficiency in CRM software, project management tools, and the Google Suite.Compliance Knowledge: Knowledge of relevant compliance regulations and incentive programs, particularly those related to Puerto Rico (e.g., Act 60).Other: Demonstrated leadership qualities, ability to build consensus, strong decision-making skills, ability to work effectively under pressure.

Skills

As a Key Account Manager II, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.

Compensation & Benefits

At DECA Analytics we value every member of our Team and offer highly competitive compensation packages and benefits. For the role of Key Account Manager II, we would like to offer the following:

Highly competitive base salary commensurate with experience levelRetirement Plan, Performance Bonus, Equity Program and Qualified Option PlanHealth Insurance: 100.0% Premium Tier Care Policy to be paid by DECA AnalyticsContinuing Educational Certifications & Fees to support growth within the role

DECA Analytics, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Read Less

Job DescriptionJob DescriptionBenefits:
License Reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development
ABOUT OUR AGENCY:
As a second-generation State Farm Agent and proud Ponte Vedra native, Ive been immersed in the insurance industry since 2009 and opened my own agency in 2016 after earning a BA in Business from Bethune-Cookman University. Our team brings over 50 years of combined insurance experience, and were committed to providing excellent service while fostering a supportive, growth-focused environment.

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Jonathan Gibbs - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.Conduct policy reviews and provide recommendations to customers.Oversee the resolution of complex customer issues.Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:
Experience in insurance sales or account management preferred.Leadership and interpersonal skills.Proven track record of meeting sales targets.Willingness to engage in sales conversations.
Read Less

Job DescriptionJob DescriptionBenefits:
Simple IRALicense reimbursementBonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & development
ABOUT OUR AGENCY:
I opened my agency in 2020 and lead a high-producing team of seven. My background includes a bachelors degree in advertising and a masters degree in business with a specialization in entrepreneurship from the University of Florida. I began my career as a team member in a State Farm office before opening my own agency, which shaped my hands-on leadership style and strong focus on growth, accountability, and results.

Im a Florida native, married, and a parent to two young kids under five, so flexibility and balance are important values in our office. Outside of work, Im usually spending time with my family or our goldendoodle, Hank. Giving back matters to us as well we actively support local 4-H and FFA programs and regularly volunteer in area schools.

For our team, we offer PTO, State Farm apparel, a Simple IRA, and full license reimbursement. Our office culture is fun, motivated, and friendly, with a strong emphasis on performance and teamwork. Were looking for driven, positive team members who enjoy working in a fast-paced environment and want to be part of a growing, high-energy agency where effort and results are recognized.

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Laci Laird - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.Conduct policy reviews and provide recommendations to customers.Oversee the resolution of complex customer issues.Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:
Experience in insurance sales or account management preferred.Leadership and interpersonal skills.Proven track record of meeting sales targets.Willingness to engage in sales conversations.
Read Less

Job DescriptionJob Description

About the Role:

We are seeking a highly motivated and experienced Key Account Manager to join our team in the Finance industry. As a Key Account Manager, you will be responsible for maintaining and expanding relationships with our key and national accounts. Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in this role will be measured by your ability to increase revenue.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related business administration field. Experience: Prior 3-5 years experience experience in B2B client-relationship management, and project management. Proven ability to manage multiple projects simultaneously, while maintaining high client satisfaction.Language Proficiency: Effective verbal and written communication in both English and Spanish with the ability to convey complex ideas in a clear and concise manner. Bilingual candidates with proficiency in both English and Spanish will be given preference.Personal Attributes: Highly disciplined and organized individual with the ability to work under pressure and manage compressed timelines. Excellent communication and interpersonal skills are a must.Analytical Skills: Strong analytical abilities with a keen eye for detail.Technology Skills: Proficiency in project management tools. Comfortable with adopting new technologies to improve operational efficiency.Strong business acumen with the ability to understand complex client needs.Excellent communication and interpersonal skills.Ability to manage multiple projects and meet deadlines.Familiarity with compliance and regulatory frameworks is a plus.Proficient in project management tools such as Monday.com and Google Workplace.

Preferred Qualifications:

3-5 years experience in Sales or Customer Success experience in the Finance and Insurance industryMBA or advanced degree in Business Administration

Responsibilities:

1. Client Relationship Management

Serve as the primary point of contact for assigned clients, ensuring regular, open, and effective communication.Build and maintain strong relationships with clients, understanding their unique needs and expectations.Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as needed.

2. Project Coordination Across Divisions

Collaborate with different DECA service divisions (Foundational Level Services, Government Incentives, Ongoing Compliance, and Access to Capital) to manage and coordinate client projects.Ensure smooth handoffs and clear communication among team members involved in each client’s project.

3. Timeline and Milestone Management

Oversee project timelines, milestones, and deadlines, making sure all deliverables meet or exceed client expectations.Identify potential delays or issues and work proactively with internal teams to resolve them, keeping clients informed throughout.

4. Compliance and Regulatory Guidance

Stay informed on tax compliance, regulatory changes, and incentive opportunities specific to DECA’s client industries, particularly in Puerto Rico.Guide clients through compliance and regulatory requirements, including filing deadlines, R&D tax credit applications, and other financial compliance needs.

5. Client Onboarding

Manage client onboarding to DECA’s processes, systems, and tools (such as Monday.com and Google Workplace), ensuring clients are set up for success.Provide resources on DECA’s services.

6. Client Issue Resolution and Support

Identify and resolve client issues, escalating as needed to senior leadership or other departments.Maintain comprehensive records of client interactions and resolutions to ensure a cohesive service experience and document support history.

7. Strategic Planning and Client Growth Support

Participate in strategic planning discussions, offering insights into client satisfaction, needs, and potential areas for service expansion.Support DECA’s growth by identifying client needs that align with new service opportunities or expanded offerings.

8. Process Improvement and Reporting

Monitor and evaluate internal processes affecting client projects, identifying areas for improvement and collaborating on process optimizations.Track and report on client account performance metrics, including satisfaction scores, project completion rates, and compliance success, providing data-driven insights to leadership.

9. Cross-Functional Collaboration

Collaborate with cross-functional teams to ensure an integrated approach to client service and achieve business objectives.Facilitate the flow of information between departments, ensuring all team members have the insights and updates they need to serve clients effectively.

10. Documentation and System Updates

Maintain thorough documentation in client records, project timelines, and compliance reports to support accurate reporting and data retention.Update Monday.com, Google Calendar, and other relevant systems regularly with client-specific project status, deadlines, and notes.

Skills:

As a Key Account Manager, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.

Read Less

Job DescriptionJob Description

About the Role:

We are seeking a highly motivated and experienced Key Account Manager to join our team in the Finance industry. As a Key Account Manager, you will be responsible for maintaining and expanding relationships with our key and national accounts. Your main goal will be to achieve sales targets and ensure customer satisfaction. You will also be responsible for developing and implementing sales strategies, managing product launches, and overseeing distributor and company sales. Your success in this role will be measured by your ability to increase revenue and market share.

Minimum Qualifications:

Bachelor's degree in Business Administration, Sales, or related field5+ years of experience in Key Accounts, National Accounts, Regional Sales, or Territory SalesProven track record of achieving sales targets and increasing revenueExcellent communication, negotiation, and interpersonal skillsAbility to travel as needed

Preferred Qualifications:

Experience in Large Account salesExperience in the Finance and Insurance industryMBA or advanced degree in Business Administration

Responsibilities:

1. Client Relationship Management

Serve as the primary point of contact for assigned clients, ensuring regular, open, and effective communication.Build and maintain strong relationships with clients, understanding their unique needs and expectations.Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as needed.

2. Project Coordination Across Divisions

Collaborate with different DECA service divisions (Foundational Level Services, Government Incentives, Ongoing Compliance, and Access to Capital) to manage and coordinate client projects.Ensure smooth handoffs and clear communication among team members involved in each client’s project.

3. Timeline and Milestone Management

Oversee project timelines, milestones, and deadlines, making sure all deliverables meet or exceed client expectations.Identify potential delays or issues and work proactively with internal teams to resolve them, keeping clients informed throughout.

4. Compliance and Regulatory Guidance

Stay informed on tax compliance, regulatory changes, and incentive opportunities specific to DECA’s client industries, particularly in Puerto Rico.Guide clients through compliance and regulatory requirements, including filing deadlines, R&D tax credit applications, and other financial compliance needs.

5. Client Onboarding

Manage client onboarding to DECA’s processes, systems, and tools (such as Monday.com and Google Workplace), ensuring clients are set up for success.Provide resources on DECA’s services.

6. Client Issue Resolution and Support

Identify and resolve client issues, escalating as needed to senior leadership or other departments.Maintain comprehensive records of client interactions and resolutions to ensure a cohesive service experience and document support history.

7. Strategic Planning and Client Growth Support

Participate in strategic planning discussions, offering insights into client satisfaction, needs, and potential areas for service expansion.Support DECA’s growth by identifying client needs that align with new service opportunities or expanded offerings.

8. Process Improvement and Reporting

Monitor and evaluate internal processes affecting client projects, identifying areas for improvement and collaborating on process optimizations.Track and report on client account performance metrics, including satisfaction scores, project completion rates, and compliance success, providing data-driven insights to leadership.

9. Cross-Functional Collaboration

Collaborate with cross-functional teams to ensure an integrated approach to client service and achieve business objectives.Facilitate the flow of information between departments, ensuring all team members have the insights and updates they need to serve clients effectively.

10. Documentation and System Updates

Maintain thorough documentation in client records, project timelines, and compliance reports to support accurate reporting and data retention.Update Monday.com, Google Calendar, and other relevant systems regularly with client-specific project status, deadlines, and notes.

Skills:

As a Key Account Manager, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.

Read Less

Job DescriptionJob Description

About the Role:

We are seeking a highly motivated and experienced Key Account Manager to join our team in the Finance industry. As a Key Account Manager, you will be responsible for maintaining and expanding relationships with our key and national accounts. Your main goal will be to achieve sales targets and ensure customer satisfaction. Your success in this role will be measured by your ability to increase revenue.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related business administration field. Experience: Prior 3-5 years experience experience in B2B client-relationship management, and project management. Proven ability to manage multiple projects simultaneously, while maintaining high client satisfaction.Language Proficiency: Effective verbal and written communication in both English and Spanish with the ability to convey complex ideas in a clear and concise manner. Bilingual candidates with proficiency in both English and Spanish will be given preference.Personal Attributes: Highly disciplined and organized individual with the ability to work under pressure and manage compressed timelines. Excellent communication and interpersonal skills are a must.Analytical Skills: Strong analytical abilities with a keen eye for detail.Technology Skills: Proficiency in project management tools. Comfortable with adopting new technologies to improve operational efficiency.Strong business acumen with the ability to understand complex client needs.Excellent communication and interpersonal skills.Ability to manage multiple projects and meet deadlines.Familiarity with compliance and regulatory frameworks is a plus.Proficient in project management tools such as Monday.com and Google Workplace.

Preferred Qualifications:

3-5 years experience in Sales or Customer Success experience in the Finance and Insurance industryMBA or advanced degree in Business Administration

Responsibilities:

1. Client Relationship Management

Serve as the primary point of contact for assigned clients, ensuring regular, open, and effective communication.Build and maintain strong relationships with clients, understanding their unique needs and expectations.Address client inquiries, issues, and concerns promptly, coordinating solutions and follow-ups as needed.

2. Project Coordination Across Divisions

Collaborate with different DECA service divisions (Foundational Level Services, Government Incentives, Ongoing Compliance, and Access to Capital) to manage and coordinate client projects.Ensure smooth handoffs and clear communication among team members involved in each client’s project.

3. Timeline and Milestone Management

Oversee project timelines, milestones, and deadlines, making sure all deliverables meet or exceed client expectations.Identify potential delays or issues and work proactively with internal teams to resolve them, keeping clients informed throughout.

4. Compliance and Regulatory Guidance

Stay informed on tax compliance, regulatory changes, and incentive opportunities specific to DECA’s client industries, particularly in Puerto Rico.Guide clients through compliance and regulatory requirements, including filing deadlines, R&D tax credit applications, and other financial compliance needs.

5. Client Onboarding

Manage client onboarding to DECA’s processes, systems, and tools (such as Monday.com and Google Workplace), ensuring clients are set up for success.Provide resources on DECA’s services.

6. Client Issue Resolution and Support

Identify and resolve client issues, escalating as needed to senior leadership or other departments.Maintain comprehensive records of client interactions and resolutions to ensure a cohesive service experience and document support history.

7. Strategic Planning and Client Growth Support

Participate in strategic planning discussions, offering insights into client satisfaction, needs, and potential areas for service expansion.Support DECA’s growth by identifying client needs that align with new service opportunities or expanded offerings.

8. Process Improvement and Reporting

Monitor and evaluate internal processes affecting client projects, identifying areas for improvement and collaborating on process optimizations.Track and report on client account performance metrics, including satisfaction scores, project completion rates, and compliance success, providing data-driven insights to leadership.

9. Cross-Functional Collaboration

Collaborate with cross-functional teams to ensure an integrated approach to client service and achieve business objectives.Facilitate the flow of information between departments, ensuring all team members have the insights and updates they need to serve clients effectively.

10. Documentation and System Updates

Maintain thorough documentation in client records, project timelines, and compliance reports to support accurate reporting and data retention.Update Monday.com, Google Calendar, and other relevant systems regularly with client-specific project status, deadlines, and notes.

Skills:

As a Key Account Manager, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.

Read Less

Job DescriptionJob DescriptionBenefits:
401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Daryl Jolma - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.Conduct policy reviews and provide recommendations to customers.Oversee the resolution of complex customer issues.Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:
Experience in insurance sales or account management preferred.Leadership and interpersonal skills.Proven track record of meeting sales targets.Willingness to engage in sales conversations.
Read Less

Job DescriptionJob DescriptionBenefits:
License ReimbursementSalary Plus Commission401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Ramey El-Abu - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.Conduct policy reviews and provide recommendations to customers.Oversee the resolution of complex customer issues.Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:

Experience in insurance sales or account management preferred.Leadership and interpersonal skills.Proven track record of meeting sales targets.Willingness to engage in sales conversations.

Read Less

Job DescriptionJob DescriptionBenefits:
Bonus based on performanceFlexible scheduleOpportunity for advancementPaid time offTraining & developmentCompetitive salaryDental insuranceHealth insuranceVision insurance
ROLE DESCRIPTION:
As an Account Manager for Cooper Downs State Farm you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
Find ProspectsQuote ProspectsClose ProspectsQUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customerBENEFITS:
Paid time off (holidays and personal/sick days)Salary plus commissionGrowth potential/opportunities for advancement within my agency

Read Less

Job Title: Account Manager - Airline Catering
Job Location: Jamaica-USA-11430
Work Location Type: On-Site
Salary Range: $84,000.00 - 97,000.00

About us Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights. Role Purpose Statement

We are looking for a customer focused, organized, and engaging leader to serve as a key connection between our Customer Service Center (CSC), airline partners, and internal teams. As an Account Manager, you'll ensure airline expectations are met through strong communication, attention to detail, and collaboration across departments. You'll play an important part in menu coordination, service execution, and maintaining high standards of quality, safety, and on time performance.

Main Accountabilities

Account Management

Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager Ensure accurate billing and provisioning to the airline Maintain daily par levels and inventory control in accordance with customer standards Ensure equipment inventory is taken in a timely and accurate manner Ensure the on time departure of all flights using catering guidelines Support the respective departments regarding all airline cycle changes Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food & Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager Maintain customer specifications and monitor changes Ensure that the airlines measurement system is taken into account in each department Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner Monitor and ensure CSC compliance with the airlines safety expectations Develop, document and maintain flight attendant comment and delay database Support the Executive chef in menu presentations as needed. Assist in Chef tables Track quality scores Ensure par levels of customer inventory and customer specific goods Participate in special customer projects

Leadership

Ensure that the area of responsibility is properly organized, staffed and directed Guide, motivate and develop the subordinate employees within the Human Resources Policy Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team Make the company's values and management principles live in the department(s) Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Knowledge, Skills and Experience Bachelor's degree or equivalent experience required In addition, three to five years of experience in related field Strong presentation, communication, training and interpersonal skills Demonstrable record of understanding and meeting customer expectations Proven track record of understanding of the drivers of product and labor cost variances Needs good knowledge of Microsoft Office and Windows-based computer applications Korean Speaking, a plus

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Read Less

Job Title: Account Manager
Job Location: Los Angeles-USA-90045
Work Location Type: On-Site
Salary Range: $76,847.92 - 96,060.12

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At Sky Chefs, a career is more than a job, it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights.

Why This Role Matters

We are looking for a customer focused, organized, and engaging leader to serve as a key connection between our Customer Service Center (CSC), airline partners, and internal teams. As an Account Manager, you'll ensure airline expectations are met through strong communication, attention to detail, and collaboration across departments. You'll play an important part in menu coordination, service execution, and maintaining high standards of quality, safety, and on time performance.

Why You'll Love Working Here Medical, Dental, and Vision coverage starting Day 1 Employer paid life insurance and AD&D benefits 401(k) with company match Paid vacation, sick time, and holidays Tuition reimbursement Free meals and parking Career growth opportunities with a global organization What You'll Do (Your Impact)

• Build strong, positive relationships with assigned airline partners and act as their primary on site contact
• Ensure accurate billing, provisioning, and inventory levels in line with customer expectations
• Support on time departures by coordinating catering activities and responding quickly to service needs
• Track quality scores, customer feedback, and flight attendant comments to help drive improvement
• Coordinate airline audits and evaluations, share feedback with department leaders, and ensure timely responses
• Partner with Quality and Operations teams to maintain food safety, compliance, and airline standards
• Support menu presentations and special events alongside the Executive Chef

What We're Looking For in a Candidate

• Bachelor's degree or equivalent work experience
• 3-5 years of experience in a customer facing, operations, or service environment (aviation, food service, or hospitality preferred)
• Strong communication and presentation skills with the ability to build trust and partnerships
• A proven customer service mindset with attention to detail and follow through
• Experience understanding and managing product and labor costs
• Comfort using Microsoft Office and standard computer applications

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Read Less

Job DescriptionJob Description

WHO WE ARE

We are a full-service interactive agency based in Southern California, serving clients across the globe. Incredible Marketing is a team of driven entrepreneurs operating within a well-established, growing agency environment. We specialize in custom website development, design, SEO, mobile, and content marketing.

Our culture blends creativity, collaboration, and high performance. We value strong relationships, both within our team and with our clients, and we are committed to delivering results that live up to our name. We move fast, think creatively, and expect a strong work ethic from every team member.

WHO YOU ARE

We are looking for a hybrid SEO Manager who can own both the strategic execution of SEO campaigns and the client relationship. This role bridges the gap between backend SEO work and client-facing account management.

You will be responsible for driving SEO performance while acting as the primary point of contact for your accounts - translating strategy into execution, communicating results, and identifying growth opportunities.

This is a hands-on role for someone who understands both how to do the work and how to confidently communicate it.

SEO Strategy & Execution

Conduct technical audits, keyword research, and competitive analysis.Develop and implement SEO strategies tailored to client goals.Execute on-page SEO (metadata, internal linking, content optimization).Manage off-page SEO efforts including backlink strategies and local profiles.Collaborate with design and development teams to implement SEO recommendations.Monitor rankings, traffic, and conversions; continuously optimize performance.

Client Management & Communication

Serve as the primary point of contact for assigned client accounts.Lead monthly reporting calls and ongoing client communication.Translate campaign performance into clear insights and action plans.Set expectations, timelines, and deliverables with clients.Build strong, long-term client relationships and ensure retention.

Performance & Growth

Analyze campaign data and identify opportunities to scale and improve results.Proactively recommend new strategies across SEO and broader digital channels.Support cross-channel initiatives (content, paid media, email, CRO).Manage multiple accounts simultaneously while maintaining quality and timelines.

Team Collaboration

Work closely with internal teams including SEO, content, design, and paid media.Help prioritize tasks and ensure execution aligns with strategy.Contribute to internal process improvements and SEO best practices.

Requirements

4–6+ years experience in SEO and/or digital marketing within an agency environment.Proven experience managing client relationships and leading client communication.Strong understanding of SEO (technical, on-page, and off-page).Experience with analytics and reporting tools (Google Analytics, Search Console, etc.).Ability to interpret data and translate it into actionable insights.Working knowledge of HTML, CSS, and CMS platforms like WordPress or Webflow.Strong organizational skills and ability to manage multiple accounts (10–20+ clients).Excellent written and verbal communication skills..

Pluses

Experience in medical aesthetics or healthcare marketing.Familiarity with paid media (Google Ads, Meta Ads) and CRO strategies.Experience with advanced SEO tools (Ahrefs, SEMrush, Screaming Frog, etc.).Basic knowledge of JavaScript, PHP, or technical SEO implementations.UX/UI or conversion optimization experience.Google Analytics or other relevant certifications.

What Success Looks Like

Clients clearly understand their SEO performance and trust your strategy.Campaigns show consistent growth in rankings, traffic, and conversions.You proactively identify opportunities—not just report on results.Internal teams execute efficiently because your direction is clear and actionable. Read Less