• S

    Mid-Market Account Manager, Spectrum Business  

    - INDEPENDENCE
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions. 


    How You Will Make an Impact 

    Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments Win back former customers by presenting compelling solutions and incentives Achieve monthly revenue quotas through strategic account management and targeted sales activities Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events Develop customer-centric proposals that articulate Spectrum’s value proposition Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management Maintain comprehensive sales databases to track activity and customer information Work closely with Sales Support and Marketing teams to drive successful account outcomes Participate in sales meetings and training sessions to deepen your knowledge and expertise 

     

    Working Conditions 

    Office-based role with occasional travel to customer locations 

    What You Will Bring to Spectrum 

     

    Required Qualifications 

     

    Education 

    High school diploma or general education degree required (GED) 

    Experience 

    Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks 

     
    Preferred Qualifications 

     

    Education 

    Bachelor’s degree in a business-related field   

    Experience 

    Account management or sales experience in the telecommunications B2B industry 

    Skills 

    Practical experience using CRM systems such as SalesForce Proficiency with Microsoft Excel, Word, PowerPoint and Outlook 
    #LI-SE1
    SCM240 2026-75645 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    The base pay for this position generally is between $39,900.00 and $65,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


    In addition, this position has a commission earnings target starting at $64,734.

    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • Q

    Customer Account Manager  

    - BIG BEND
    As a global marketing experience company, Quad’s goal is to help our c... Read More
    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

    General Purpose of Job:

    The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle.


    Job Requirements

    Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company.Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes.Foster and maintain client relationships to establish a mutually beneficial business partnership.Drive clients to utilize standard inputs and tools.Review all order plans to identify and address any obstacles to ensure successful project completion.Address and resolve client or production issues, escalating them as necessary.Utilize independent discretion to negotiate solutions that influence the general business operations of clients.Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).Provide client consultation and education on the overall print business.Manage vendor relationships to provide comprehensive end-to-end solutions for the client.Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization.Participate in cross-departmental projects.Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance.

    Appropriate education and/or experience may be substituted on an equivalent basis.

    Education: Bachelor’s degree preferred

    Experience: 3 years’ experience in customer service or print environment preferred

    Knowledge, Skills & Abilities: 

     Ability to work independently, multi-task and balance several Client Accounts Ability to successfully analyze problems, drawing valid conclusions and make recommendations. Good prioritization and organization skills Strong change management skills Proficient with math applications Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint Excellent written and verbal communication skills General knowledge of print industry and processes (preferred).

     

     #LI-MJ1
    We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
    Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
    Drug-Free Workplace Read Less
  • S

    Account Manager  

    - BIRMINGHAM
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Spectrum Reach (www.spectrumreach.com) is the advertising sales division of Spectrum. We offer best in class premium video solutions to business owners and advertising agencies nationwide.

     

    Spectrum Reach has an exciting opportunity with our In Market Sales Team as an Account Executive to grow our sales, evangelize Spectrum Reach Media Solutions and expand awareness of Spectrum Reach’s offering to advertisers. As an Account Executive, you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account management and proactive selling of our data-driven media solutions.


    PAY STRUCTURE


    Our compensation model empowers high performers to control their earnings. A modest base salary is coupled with a competitive commission structure from day one. With up to 12% commission on new business, top performers surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

     

    DUTIES AND RESPONSIBILITIES

    Achieve sales and strategic goalsCultivate and nurture connections with brands and marketing/advertising agenciesRecognize business challenges that Spectrum Reach’s media solutions can address; connect solutions with business challengesOversee sales forecasting and reporting for your Book of BusinessCommunicate effectively with external partners, clients, and internal stakeholders with the ability to adapt your style and delivery to many levels of technical expertiseDeliver client results that earn repeat businessWe’re an enthusiastic team with a culture of excellence. On any given day, you’ll find yourself in the office managing accounts, in the field prospecting, or cultivating connections with clients who advertise across our networks.

    WHAT YOU’LL BRING TO SPECTRUM REACH

     

    Required Qualifications

    Proven track record of exceeding revenue expectations1+ years outside or B2B sales experienceAbility to use data in the development and sale of a media strategyAdept at presenting complex solutions in a simple, easy to understand mannerUnderstanding of the media landscape and evolving dynamics of advertising within itStrong presentation skills with the ability to speak with C-level clients; confident in negotiatingLocal and regional travel; valid driver’s license and safe driving record

    Preferred Qualifications

    Accustomed to building processes to hold yourself accountable to goals; own your dayFamiliarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technologyIdeally have progressive sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agenciesKnowledge of SalesforceAbility to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellenceKnowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.
    #LI-MS5
    SAS225 2026-79374 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Account Manager  

    - GREENSBORO
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Spectrum Reach (www.spectrumreach.com) is the advertising sales division of Spectrum. We offer best in class premium video solutions to business owners and advertising agencies nationwide.

     

    Spectrum Reach has an exciting opportunity with our In Market Sales Team as an Account Executive to grow our sales, evangelize Spectrum Reach Media Solutions and expand awareness of Spectrum Reach’s offering to advertisers. As an Account Executive, you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account management and proactive selling of our data-driven media solutions.


    PAY STRUCTURE


    Our compensation model empowers high performers to control their earnings. A modest base salary is coupled with a competitive commission structure from day one. With competitive commission on new business, top performers surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

     

    DUTIES AND RESPONSIBILITIES

    Achieve sales and strategic goalsCultivate and nurture connections with brands and marketing/advertising agenciesRecognize business challenges that Spectrum Reach’s media solutions can address; connect solutions with business challengesOversee sales forecasting and reporting for your Book of BusinessCommunicate effectively with external partners, clients, and internal stakeholders with the ability to adapt your style and delivery to many levels of technical expertiseDeliver client results that earn repeat businessWe’re an enthusiastic team with a culture of excellence. On any given day, you’ll find yourself in the office managing accounts, in the field prospecting, or cultivating connections with clients who advertise across our networks.

    WHAT YOU’LL BRING TO SPECTRUM REACH

     

    Required Qualifications

    Proven track record of exceeding revenue expectations1+ years outside or B2B sales experienceAbility to use data in the development and sale of a media strategyAdept at presenting complex solutions in a simple, easy to understand mannerUnderstanding of the media landscape and evolving dynamics of advertising within itStrong presentation skills with the ability to speak with C-level clients; confident in negotiatingLocal and regional travel; valid driver’s license and safe driving record

    Preferred Qualifications

    Accustomed to building processes to hold yourself accountable to goals; own your dayFamiliarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technologyIdeally have progressive sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agenciesKnowledge of SalesforceAbility to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellenceKnowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.
    #LI-MS5
    SAS225 2026-78215 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • S

    Account Manager  

    - OVERLAND PARK
    This role requires the ability to work lawfully in the U.S. without em... Read More
    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Spectrum Reach (www.spectrumreach.com) is the advertising sales division of Spectrum. We offer best in class premium video solutions to business owners and advertising agencies nationwide.

     

    Spectrum Reach has an exciting opportunity with our In Market Sales Team as an Account Executive to grow our sales, evangelize Spectrum Reach Media Solutions and expand awareness of Spectrum Reach’s offering to advertisers. As an Account Executive, you will lead all sales and client management responsibilities of your book of business. You will be responsible for driving revenue through a combination of account management and proactive selling of our data-driven media solutions.


    PAY STRUCTURE


    Our compensation model empowers high performers to control their earnings. A modest base salary is coupled with a competitive commission structure from day one. With up to 12% commission on new business, top performers surpass traditional salary expectations. We offer the tools, support, and opportunities for rapid success, providing exceptional upside for those driven by performance-based pay.

     

    DUTIES AND RESPONSIBILITIES

    Achieve sales and strategic goalsCultivate and nurture connections with brands and marketing/advertising agenciesRecognize business challenges that Spectrum Reach’s media solutions can address; connect solutions with business challengesOversee sales forecasting and reporting for your Book of BusinessCommunicate effectively with external partners, clients, and internal stakeholders with the ability to adapt your style and delivery to many levels of technical expertiseDeliver client results that earn repeat businessWe’re an enthusiastic team with a culture of excellence. On any given day, you’ll find yourself in the office managing accounts, in the field prospecting, or cultivating connections with clients who advertise across our networks.

    WHAT YOU’LL BRING TO SPECTRUM REACH

     

    Required Qualifications

    Proven track record of exceeding revenue expectations1+ years outside or B2B sales experienceAbility to use data in the development and sale of a media strategyAdept at presenting complex solutions in a simple, easy to understand mannerUnderstanding of the media landscape and evolving dynamics of advertising within itStrong presentation skills with the ability to speak with C-level clients; confident in negotiatingLocal and regional travel; valid driver’s license and safe driving record

    Preferred Qualifications

    Accustomed to building processes to hold yourself accountable to goals; own your dayFamiliarity of the Adtech ecosystem including ad network, ad exchange, SEM platform, DSP, SSP, and other online advertising technologyIdeally have progressive sales experience in Digital advertising (preferably CTV), insertion order media and/or managed services to marketing decision-makers with brands and/or independent ad agenciesKnowledge of SalesforceAbility to succeed in a fast-paced, rapidly changing environment while maintaining high levels of client relationships and business excellenceKnowledge of media research & planning tools (ie Strata, ComScore, Nielsen, GA4, etc.)Passionate about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach and our customers.
    #LI-LN1
    SAS225 2026-78228 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Missoula
    -
    Overview:Find out more about the daily tasks, overall responsibilities... Read More
    Overview:

    Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in one of the Montana offices to include Butte, Great Falls, Missoula or Helena.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Eau Claire
    -
    Overview:Interested in learning more about this job Scroll down and fi... Read More
    Overview:

    Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in either the Eau Claire, WI or Green Bay, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Bend
    -
    Overview:Find out more about this role by reading the information belo... Read More
    Overview:

    Find out more about this role by reading the information below, then apply to be considered.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Bend, OR office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less
  • Account Manager - MDU Sales  

    - Madison
    -
    Overview:Want to apply Read all the information about this position be... Read More
    Overview:

    Want to apply Read all the information about this position below, then hit the apply button.

    At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

     

    The Account Manager - MDU Sales role will lead a national portfolio of Multi-Dwelling Unit (MDU) accounts while driving the company’s market position and revenue growth. This is a strategic Business-to-Business sales role focused on developing and strengthening relationships with existing customers, expanding product and service penetration, and renewing agreements with customers who own, operate, manage, or develop MDU properties, including apartments, condominiums, HOAs, and other multi-family developments.

     

    The successful candidate will manage an established customer base while identifying opportunities to increase MDU product penetration, sell new services, negotiate contracts, and renew bulk service agreements. Customers may include developers, builders, property owners, property management firms, and other organizations that directly influence or control MDU properties.

    Key ResponsibilitiesManage and grow a national portfolio of MDU accounts, building trusted, long-term relationships with key customer stakeholders.Achieve sales, revenue, upsell, and renewal targets through strategic account management and consultative selling.Identify opportunities to increase product and service penetration across existing properties and developments.Lead contract negotiations and renewals for bulk agreements, exclusive marketing agreements, and Always On Broadband solutions.Develop and execute account strategies designed to maximize property penetration, customer retention, and revenue growth.Proactively identify and sell new products and services that address customer needs and business objectives.Serve as the primary point of contact for customers, setting clear expectations around needs, timelines, deliverables, and next steps throughout the sales process.Develop a thorough understanding of TDS products, services, and network delivery options to effectively position solutions for MDU customers.Maintain current knowledge of processes, procedures, systems, and business practices that impact the MDU customer experience.Analyze property-level penetration rates and develop strategies to improve adoption and overall account performance.Take ownership of property and project issues, coordinating with cross-functional internal teams to drive timely and effective resolution.Collaborate with internal stakeholders across sales, operations, engineering, service delivery, marketing, and other functions to ensure customer commitments are met.Monitor market trends, customer needs, competitive activity, and opportunities to strengthen TDS’s position within the MDU market.Maintain accurate customer, opportunity, contract, and sales information within applicable systems.

    Location & Shift: This position will work a hybrid schedule, 3 days per week, in the Madison, WI office.



    Responsibilities:
    Develops and implements sales presentations, proposals, and contracts to key decision contacts of MDU's for the purpose of securing and managing long term agreements for MDU solutions. Manage a book of business of MDU properties; Increase internet and video penetration in MDU properties and negotiate high volume competitive MDU service agreements based on strategic, financial, legal, and operational criteria. Actively manage the customer experience (includes upselling, moves, adds, changes, renewals, and de-bulking) and ensure we retain properties, grow channel, and mitigate bulk/customer churn. Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, etc. Manage existing MDU account with a focus on market share growth by building relationships through a combination of telephone and in-person site visits. Develop a tactical sales plan for the customer growth and retention to meet or exceed the monthly, quarterly, and annual sales and revenue growth goals. Analyze penetration rates and craft / implement a personal action plan. Maintain accurate and timely activity tracking, customer status and forecasts utilizing the CRM system for all new prospects and existing customer sales. Report activity and monitor progress on a weekly, monthly, quarterly, and annual basis. Lead cross-functional teams to ensure every customer touchpoint achieves its intended purpose on behalf of the customer and meets targeted KPIs with quarterly presentations to leadership as it relates to exclusive and non-exclusive programs with strategic initiatives - past and future - to drive pentation rates within the MDU customer segment. Collaborates with peers across the organization for processes improvements, procedure updates, CRM and IT systems, and communications that provide clarity while promoting overall efficiency and accuracy.Attend meetings, networking events, on-site Association meetings and Board presentations as required. Provide education on the industry, technology and TDS products and services.  Other duties as assigned by the MDU Sales leader.

    Qualifications:

    Required Qualifications

    Bachelor’s Degree or higher OR 4+ years professional work experience.2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.2+ years of experience in effective proposal and contract negotiations.Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

    Other Qualifications

    Ability to travel up to 20% of the time annually.Ability to work effectively with customers at “C-Level” and other levels of management.Track record of success in MDU.Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.Strong oral and written communication skills.Excellent analytical skills.Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.Well organized, good time management skills, ability to multi-task and close attention to detail.Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.Ability to grasp new concepts quickly, willingness to learn and continue to learn.

     

    Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

     

    Benefits

    We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

    Associates scheduled to work 20 or more hours per week have access to:

    Medical CoverageDental CoverageVision CoverageLife Insurance401(k) PlanGenerous Vacation & Paid Sick LeaveSeven Paid National Holidays & One Floating HolidayPaid Parental Leave (6 weeks after 12 months of employment)Adoption & Surrogacy AssistanceEmployee Assistance & Wellness Programs

     

    Associates working 30 or more hours per week additionally have access to:

    Short-Term & Long-Term DisabilityTDS Service DiscountsEducation AssistancePaid Volunteer Time

     

    In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

     

    Who is TDS Telecom?

    TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

     

    At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

     

    Pay Transparency

    The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. xzbcwsv With our uncapped commission incentives, you’ll have unlimited earning potential!



    Pay Range (Hr./Yr.):
    $56,800.00/Yr. - $92,300.00/Yr. Read Less

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