• Specialty Account Manager UPLINZA - Seattle WA  

    - King County
    Specialty Account Manager Uplinza - Seattle Wa Attention military affi... Read More
    Specialty Account Manager Uplinza - Seattle Wa Attention military affiliated job seekers: Our organization works with partner companies to source qualified talent for their open roles. The following position is available to veterans, transitioning military, national guard and reserve members, military spouses, wounded warriors, and their caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. What you will do: Let's do this. Let's change the world. In this vital role you will be responsible for representing Uplinza to physicians and health care professionals, establishing product sales, and performing total territory account management. The specialty account manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The sam acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs. Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership. Promotes Uplinza within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines. Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members. Develops strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other team members. Consistently meets or exceeds corporate sales goals. Communicates territory activity in an accurate and timely manner as directed by management. Drive product demand among targets through education on disease state and product information. Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results. Adheres to the company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the phrma code. Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals, coordinate between accounts and relevant amgen field teams to support full range of account needs, educate healthcare professionals and office staff on site of care options. Attends medical congresses and society meetings as needed. Manages efforts within assigned promotional and operational budget. Maximizes use of approved resources to achieve territory and account level goals successfully completes all company training classes. Completes administrative duties in an accurate and timely fashion. Functions as a contributing member of a high-performance team. Perform such other tasks and responsibilities as requested by the company. Minimum education required: high school/ged. job category: manufacturing. additional qualifications/responsibilities: what we expect of you we are all different, yet we all use our unique contributions to serve patients. The specialty account manager we seek is a motivated professional with these qualifications. Basic qualifications: doctorate degree must be able to coordinate across field teams to address full range of account needs. Approximately 80% travel (may vary by territory), including some overnight and weekend commitments. Proficient in microsoft office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. thrive what you can expect of us as we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. The expected annual salary range for this role in the u.s. (excluding puerto rico) is $158,046.00 to $185,910.00. amgen offers a total rewards plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan stock-based long-term incentives award-winning time-off plans and bi-annual company-wide shutdowns flexible work models, including remote work arrangements, where possible. city: seattle state: washington job code: pharmaceutical pharmaceutical company: amgen salary range: >$100,000 Read Less
  • Account Manager Senior  

    - Maricopa County
    Senior Services Account Manager Be a part of our mission! As a world l... Read More
    Senior Services Account Manager Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do businessit is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office. What's in it for you: As a Senior Services Account Manager in Tempe, AZ, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact. What you will do: Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns. Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements. Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships. Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships. Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities. Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process. Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work. Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support. What you will bring: 5+ years of demonstrated experience or Bachelor's Degree in Arts/Sciences (BA/BS). 5+ years of solution sales experience with a track record of achieving and exceeding sales targets. Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles. A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings. Ability to engage multiple stakeholders, influencers, and key decision makers. Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships. Strong financial and business acumen and self-starter mindset. Available for local travel. DL NUMBER - Driver License, Valid and in State Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Read Less
  • Account Manager  

    - Los Angeles County
    Account Manager Location: CA - Westlake Village What You'll Do: As an... Read More
    Account Manager Location: CA - Westlake Village What You'll Do: As an Account Manager you'll be accountable for the operational management of client relationships. You'll provide quality service by maintaining client accounts (pipeline management), including manage aged loans, lead regular client calls, and follow up on escalations as needed. Manage pipeline of 100-125 active units. Maintain constant client contact keeps client aware of outstanding conditions, approaching deadlines, and supports the forward movement of the file through excellent communication. Manage loan locks and expirations through proactive contact. Meet KPI goals as defined by leadership to include: response time, customer service quality, production, guideline proficiency. Handle a high call/email volume, and must prioritize and accomplish various tasks at any given time. Answer product questions and resolves customer service issues. Demonstrate proficiency with agency guidelines as well as internal resources, effectively answering ~90% of client inquiries. Review documentation and clear or create conditions as needed. Manage all withdraw/cancellation requests. Run daily reporting, managing aged loans, etc. Oversee sellers' pipeline forward towards funding. What You'll Need: 2+ years of related experience in Mortgage Operations and Originations, Wholesale Mortgage Lending, Client Facing or similar field. High school diploma required; Bachelor's degree in related field preferred. Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending; including sales, operations, capital markets and/or other residential mortgage products and services. Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Intermediate knowledge of MS Office products. Intermediate experience with client or customer facing mortgage in the correspondent or wholesale space, Mortgage Loan Processing or Underwriting experience. Advanced speaking and writing communication skills. Compensation: Hourly range for new hires is generally $30.40 for Westlake Village, CA. Salary amount is determined by specific job location. Benefits You'll Love: We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the Company: AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank that remain part of the company's heritage. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation Read Less
  • Launch Your Career in Industrial Sales! Grow Our Own (GO2) Industrial... Read More
    Launch Your Career in Industrial Sales! Grow Our Own (GO2) Industrial Sales Development Program GO2 is our 12-to-18-month development program designed for recent graduates interested in a career in industrial sales. You will receive comprehensive training, hands on experience, and dedicated mentorship, preparing you to transition into a full-time sales role in an assigned territory. What You Will Do Participate in structured training at one of our sales hubs. Receive ongoing mentorship and professional development. Provided in-depth product training. Learn full cycle outside sales skills. Work alongside experienced Account Managers on joint sales calls. Build relationships with new and existing customers. Solve real-world customer problems through technical and product solutions. What You Will Need Associate degree or technical training in a related field. Bachelor's degree in Industrial Distribution, Engineering, Supply Chain, Sales, or related field (preferred). Coursework, training or certifications in Fluid Power, Fluid Process, or Fluid Conveyance (preferred). Internship or co-op experience in a sales/distribution or manufacturing environment (preferred). Mechanical interest and aptitude. Ability to start in Spring or Summer 2026. Willingness to relocate for training (12+ months) and for final placement at completion of program. Strong verbal and written communication skills with the ability to be outgoing, friendly, approachable and build relationships with peers and potential customers. Competitive in nature with a passion for winning and a commitment to delivering top results in a performance-based environment. What We Offer Competitive compensation package Relocation assistance (if applicable) Medical, dental, vision insurance + 401(k) Paid vacation and holidays Tuition reimbursement and ongoing training Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. This employer uses E-Verify. Please click here for additional information. Read Less
  • Account Manager/Outside Sales Representative  

    - Monongalia County
    Account Manager/Outside Sales Representative Boise Cascade Company has... Read More
    Account Manager/Outside Sales Representative Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on relationships, our associates are critical to our success. We are committed to investing in them and that is why we offer a comprehensive benefits package designed to have a positive impact on all areas on your life from health and well-being, career, and community, to financial security and personal safety, with many benefits beginning on your first day of employment. Please review the responsibilities and needed qualifications below and apply today! Boise Cascade has an exciting opening for an Account Manager/Outside Sales Representative that will cover 150 mile radius of Morgantown, West Virginia! Please review the responsibilities and needed qualifications below and apply today! Responsibilities An Account Manager's key responsibility is to perform marketing and outside sales of a broad mix of products and services dealer accounts through personal customer contact. Travels through assigned territory, quotes prices, and conducts sales presentations. Account Managers develop sales strategies and product promotions. Resolve customer issues, respond to complaints and receivable problems, and provide claims service. Maintain knowledge of competitor products. Manage territory/customers for profitable results. Provide promotional and merchandising support to customers in support of vendors. Account Managers develop promotions; administer co-op. Provide training to customers, customer associates, and contractors. Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement. Perform other duties and responsibilities as assigned. Qualifications Basic Qualifications: College Degree or equivalent work experience in related job function. Working Conditions for an outside sales position include minimal physical exertion; required to drive personal car to customer sites, including active construction sites. Preferred Qualifications: Comprehensive knowledge of building materials and product lines a plus. Prefer three (3) to five (5) years experience in related job function. Candidate must have effective communication skills and the ability to work independently or with teams/groups. Our Benefits Medical + Dental + Vision Flexible Spending Accounts + HRA 401(k) Retirement Savings Annual Incentives Paid Time Off (20/yr) and holidays (10/yr) Paid Parental Leave Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Read Less
  • Contact Center Account Manager  

    - Benton County
    Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Sales Account Manager  

    - Brevard County
    Sales Account Manager Melbourne, Florida Uline, a name millions of bus... Read More
    Sales Account Manager Melbourne, Florida Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Melbourne, Florida market. Your role on our Sales team is to help businesses from every industry discover quality products with speed and service you'll be proud to deliver. Why Sales at Uline? CEO of Your Territory - Identify growth opportunities within your markets. Meet with existing customers on-site and build relationships. Be a Part of a Winning Team - Join our Orlando, FL sales team for camaraderie, training, and department meetings via regular trips to the office. Learn from the Best - Receive 4 weeks of Uline-specific sales training followed by a 12-week mentorship program and continuous career development. Position Responsibilities Manage and grow existing accounts as well as prospect for new business. Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday. Create effective solutions for customers using our 43,000 high quality products. Minimum Requirements Bachelor's degree. 5+ years previous sales experience preferred. Excellent written / verbal communication, problem-solving and presentation skills. Valid driver's license and great driving record. Benefits Great pay and bonus program. Additionally, there are sales goals, contests and top performer incentives. Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Paid holidays and generous paid time off. Internet, mobile phone allowance. Auto mileage reimbursement. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled Read Less
  • Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Account Manager II At PNC, our people are our greatest differentiator... Read More
    Account Manager II At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Account Manager II within PNC's Treasury Management Public Finance Sales organization, you will be based in Tampa FL or Charlotte NC or Pittsburgh PA or Cleveland OH or Chicago IL or Houston TX or San Diego CA or Denver CO. Additional Job Responsibilities: Support Treasury Management Sales Officers This is not a customer service position it is proactive to develop new business and cross-selling opportunities Data Analytics of internal systems Pricing development of treasury services Work with team on proposal responses to formal RFPs Assist as an ancillary Treasury Management Officer with the Implementation of services and presentations to clients No Sales Goal or Portfolio Client facing role with presentations and reviews: Face to face calls with the TMO (virtual or in person) and will be asked to take the initiative to lead specific client calls in the absence of the TMO Identifying opportunities and provide guidance on new services, sharing data on how peers are using services Great organizational and speaking skills Ability to lead meetings internally and externally effectively Prior Governmental entity or Higher Education experience within their administration or treasury/business functions Understand nationwide regional regulations and political climate PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Under supervision, responsible for developing and maintaining assigned long-term client relationships. Provides sales or consultative support to clients and serves as the liaison between clients and operational servicing units. May participate in pricing and resource discussions and in developing the scope of service provided to existing and potential clients. Serves as point of contact for client matters. May help identify and develop new servicing opportunities with existing clients to build and maintain a long-lasting relationship. This includes leveraging industry and PNC knowledge to inform customers of appropriate products/services, rates, and other opportunities. Involved in negotiating servicing agreements and servicing fees for existing clients if contract modifications are needed. May work with in-house counsel and clients on contract negotiations. This includes the review of the servicing agreements to ensure contract terms meet servicing guidelines. Participates in the analysis, assessment and documentation of client requirements. Forecasts and tracks key account metrics. May identify customization needs, and work with service partners to decision/implement. Manages processes outlined in the contract and partners to resolve challenges regarding implementation and production issues. Serves as an escalation point for high severity requests or issues. Works towards finding the best solution to maintain a positive client relationship. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Preferred Skills Account Management, Client Counseling, Competitive Advantages, Go-to-Market Strategies, Influencing Skills, Negotiation, Relationship Building, Sales Operations Competencies Account Management, Customer Relationship Management Applications, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Negotiating, Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $63,750.00 $127,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Read Less
  • Account Manager  

    - Cook County
    Account Manager We are seeking talented and energetic individuals to j... Read More
    Account Manager We are seeking talented and energetic individuals to join our growing team! Greatness takes continuous evolution. That's why we're bringing together relentless problem solvers, proven processes, and audacious thinkers. We are driving to become one unrivaled force in automation - pushing what's possible for ourselves and our customers. One team. Any challenge. Convergix is a global automation systems integrator that serves diverse end markets. We design, build, test, and integrate custom solutions to automate our customers' operations with a focus on solving unique challenges that others struggle to address. As a team, we are on an improvement journey in pursuit of our vision: to become the ultimate trusted partner to our customers, capable of solving any industrial automation challenge with our passionate people, world renowned processes and diverse experience. If you want to join a team whose mission is to elevate the automation industry, we want to hear from you! The Role At Convergix, we are passionate about empowering our Account Managers to thrive. Our Sales team enjoys unparalleled support, including hands-on guidance from Executive leadership throughout the sales process, cutting-edge technical expertise from our Applications engineers, and seamless execution and delivery through strong partnerships with our operations team. We are dedicated to making your success our priority. You will be responsible for selling custom Automation Solutions in multiple industries, including but not limited to Aerospace, Agriculture, Automotive, Consumer Products, Electric Vehicle, Energy, Furniture equally strong candidates may come from capital equipment, industrial machinery, enterprise software, semiconductor tools, medical/scientific instruments, or other consultative technical sales environments. Proven track record leading complex, multi-stakeholder sales cycles (12+ months, six- to eight-figure deals) involving engineering, operations, quality, finance, and executive buyers Strong business acumen and can translate technical capabilities into quantified business outcomes (throughput, labor, quality, compliance, time-to-market) and build a defensible business case alongside the customer Skilled at discovery-led, consultative selling. Uses a structured methodology to qualify rigorously, map stakeholders, and disqualify early when applicable Technical aptitude to learn our solutions, qualify opportunities credibly, and collaborate effectively with internal engineering teams. Comfortable presenting to and negotiating with plant leadership through C-suite; can shift register from operational detail to executive financial conversation Bachelor's degree preferred Demonstrated track record of closing $1M+ projects in defined industry and segments. High integrity and commitment to delivering Convergix Automation's values to customers. Established network of business contacts and clients Motivated and passionate about working with people and overcoming challenges through collaboration to drive a win-win paradigm. Reliable transportation and an ability to travel 50% + within US and Canada Desirable Entrepreneurial Spirit with the mindset of customer success and a high degree of passion Outstanding written and verbal communications skills An ambitious and persuasive achiever with a casual and direct communication style Ability to build strong relationships. Highly coachable and trustworthy Physical Demands While performing the duties of this position, the employee is regularly required to stand, walk, sit, use hands to feel objects, reach with hands and arms, stoop, kneel, talk and hear. Occasionally lifts or move up to 25 pounds. Perks of Being Part of the Team Comprehensive Medical, Dental, and Vision insurance plans 401K, including company match Company-paid life insurance with optional supplemental coverage for you and your spouse/children Company-paid short and long-term disability Employee Assistance Program Paid-time off and company-paid holidays Profit Sharing What does CONVERGIX value? Integrity - Respect, Transparency, Commitment Excellence - Continuous Improvement, Innovation, Collaboration, Communication Passion - Momentum, Sense of Urgency, Growth, Success, Velocity We thank all candidates for their interest, however only those considered for an interview will be contacted. CONVERGIX Automation Solutions has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources. Convergix is an equal opportunity employer. All qualified applicants will be considered without regard to any protected characteristic under applicable law. Read Less
  • Contact Center Account Manager  

    - Maricopa County
    Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Account Manager SMB-Business Sales  

    - Fayette County
    Join Verizon You want more out of a career. A place to share your idea... Read More
    Join Verizon You want more out of a career. A place to share your ideas freely even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere Read Less
  • Account Manager As part of the Thermo Fisher Scientific team, you'll d... Read More
    Account Manager As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. In this role, you will develop and implement strategic sales plans, manage key account relationships, and ensure customer satisfaction through consultative selling. You'll work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets. Through a combination of customer visits and virtual engagement, you'll serve as a trusted advisor to help customers advance their scientific goals. Requirements: Bachelor of Science degree plus 8 years of sales experience, preferably in laboratory, scientific, or healthcare industries Preferred Fields of Study: Life Sciences, Chemistry, Biology or related scientific field Technical knowledge and ability to understand customer applications and workflows Excellent communication, presentation and negotiation skills Demonstrated ability to build and maintain customer relationships at all levels Proficiency with CRM systems (preferably Salesforce) and MS Office suite Analytical and strategic planning capabilities Results-oriented with demonstrated success in achieving sales targets Ability to work both independently and collaboratively in a matrix environment Valid driver's license and ability to travel up to 50% within assigned territory Commitment to Thermo Fisher's core values of Integrity, Intensity, Innovation and Involvement Read Less
  • Contact Center Account Manager  

    - Yellowstone County
    Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Contact Center Account Manager  

    - Clark County
    Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Snap-on Sales Representative - Selling Direct to Industrial Corporatio... Read More
    Snap-on Sales Representative - Selling Direct to Industrial Corporations Snap-on Inc. is more than the premier global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer of complex equipment and systems solutions. We operate in critical industries like; Aerospace, Energy and Natural Resources, Defense, Transportation, Education, and Manufacturing. At Snap-on Industrial, our team of Sales Solutioneers prides themselves on their ability to offer our customer "Business Partners" unique solutions. We actively listen to their requirements and develop specific solutions tailored to meet their needs. On any given day our Solutioneers may serve customers such as an Aerospace manufacturer, a fleet shop, a ship builder, and everything in between. As a part of our team, you will use your superior sales and problem-solving skills to help our business partners become more productive. In return, you will receive a generous benefits package and a future of career opportunities. Snap-on offers a competitive compensation package, which includes an annual base expense, commissions, and sales bonus opportunity. Snap-on also offers a complete benefits package which includes: medical, vision, dental, life insurance, 401(K) Savings and company paid retirement plan, paid vacation, and many other benefits. Responsibilities As a Snap-on Sales Solutioneer you will: Work intently with our business partners to thoroughly understand their business needs, and leverage the broad range of Snap-on product offerings to develop solutions unique to the situation. Each territory has an established customer base as well as potential new customers Build and enhance relationships with key business partner decision-makers. Present our solutions on the shop floor or in the field. Develop and maintain a Customer Contact and Activity Database for assigned accounts. Review customer activities at least quarterly with Team Leader or Sales Manager and strategize ways to maximize sales volumes or grow territory. Qualifications 1-3 years of outside sales experience is preferred Proven track record of prior goal achievement showing increase in sales and customer growth Bachelor or Associate degree preferred Proficient in Microsoft Office Suite products including: Word, Excel, PowerPoint, and Outlook Strong organizational and communication skills are required and comfort working with and presenting to all levels within an organization Must hold and maintain a valid driver license with a good driving record Join the industry leader! As part of the Snap-on team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! At Snap-on we believe in products made in the U.S. As part of our team, you will not only provide superb service and innovative solutions to our business partners, but enjoy the benefits of working for an extraordinary company. If you're looking to join a sales force who works directly for the manufacturer, want to work with a variety of industries, and have the ability to make your own schedule, please apply today! Snap-on is a drug free work environment and welcomes all qualified candidates to apply. This position is a fully commission-based role with average expected salary range unique to each assigned territory. Range exemplifies possibilities across the US and may not be the experience of the incumbent. Average range $65,000-$ 100,000 annually with additional bonuses for achieving sales plan both at quarterly and annual levels. Actual compensation may vary based on experience, location, Read Less
  • Contact Center Account Manager  

    - Kanawha County
    Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Contact Center Account Manager  

    - Warren County
    Category : Customer Service/Support Application Deadline: Ongoing unti... Read More
    Category : Customer Service/Support Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers . About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests. Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home . While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship . Your Responsibilities Project management including team leadership Compile specifications, requirements and other program specific documentation from the client Write creative copy for interactive voice response scripts Track and manage scope, schedule and costs for project implementation Manage tasks and deliverables from client to technical resources Review both new and existing IVR programs for script to system accuracy and effective sales approach Analyze client reports and make suggestions to optimize scripts and/or offers Identify potential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly billing documentation Prepare documentation for client business reviews Develop monthly revenue projections for each client Perform other related duties and assignments as required and as assigned by supervisor or other management Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Must be at least 18 years old Must have contact center leadership expereince Account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry is preferred Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) Willing to travel Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Minimum of 90 Day tenure with Teleperformance Minimum 90% of Metrics Maintained No correction communications in the last 6 months Less than 3.0 EAF Points Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy? Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Read Less
  • Account Manager for the Gonzalez Agency As an Account Manager for the... Read More
    Account Manager for the Gonzalez Agency As an Account Manager for the Gonzalez Agency, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Help grow the agency by selling State Farm approved products Develop and maintain client relationships to drive retention and growth. Conduct policy reviews and provide recommendations to clients. Oversee the resolution of complex customer issues. Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account management preferred. Strong leadership and interpersonal skills. Proven track record of meeting sales targets. Willingness to engage in sales conversations. Compensation: $41,600.00 - $55,000.00 per year Do you want to work with someone who will help you achieve YOUR goals? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Carlos Gonzalez - State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Additional languages spoken: Spanish We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Read Less
  • Account Manager - State Farm Agent Team Member As a Account Manager -... Read More
    Account Manager - State Farm Agent Team Member As a Account Manager - State Farm Agent Team Member with Paul Lavelle - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. In this role, you'll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You'll have the opportunity to develop professionally while contributing to the agency's success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. Compensation: $50,000.00 - $75,000.00 per year Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Athens, GA and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Read Less

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