Account Manager
Who are we?
For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world.
In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.
If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.
The Position
The Account Manager plays a crucial role in building and maintaining strong relationships with clients. They serve as the primary point of contact, ensuring client satisfaction, and driving business growth. The Account Manager is responsible for understanding client needs, managing projects, and providing exceptional customer service. They collaborate closely with cross-functional teams to achieve client goals and contribute to the overall success of the organization.
Responsibilities
Actively seek out and identify potential clients within your assigned territory.Build and maintain strong relationships with clients, acting as their main point of contact.Utilize various channels (cold calling, networking, referrals) to generate leads and expand the client base.Engage in contract negotiations with prospective clients.Determine pricing schedules for quotes, promotions, and other sales-related activities.Regularly prepare and submit weekly and monthly reports on sales activities, leads, and conversions.Analyze data to track progress and identify areas for improvement.Conduct sales presentations to prospective clients.Clearly communicate the benefits of CorePlus Laboratory’s products and services.Establish and develop strong business relationships with clients.Provide excellent customer service and address inquiries or concerns promptly.Address customer problems and complaints promptly to maximize satisfaction.Collaborate with other departments to ensure smooth operations and client satisfaction.Analyze the territory or market potential.Track sales performance, competitive activities, and potential for new products and services.Coordinate sales efforts with other team members and relevant departments as necessary.Stay informed about CorePlus Laboratory’s products, services, and industry trends.Conduct regular account reviews and performance analysis to identify areas for improvement.Prepare and deliver reports, presentations, and proposals to clients.Stay updated on industry trends, market conditions, and competitor activities.Participate actively in industry conferences, conventions, and relevant events to represent CorePlus Laboratory and stay informed about industry trends.Requirements and Skills
Bachelor's degree in business, marketing, or a related field (or equivalent work experience).Proven experience in account management, customer relationship management, or a similar role.Strong understanding of sales principles and practices.Excellent interpersonal and communication skills, both written and verbal.Ability to build and maintain strong relationships with clients and internal teams.Exceptional problem-solving and decision-making abilities.Strong organizational and time management skills with the ability to prioritize and multitask effectively.Proficiency in CRM software and other relevant tools.Knowledge of the industry or market in which the organization operates.Results-oriented mindset with a focus on achieving targets and driving business growth.Ability to work independently and collaboratively in a fast-paced, dynamic environment.Working Conditions/ Physical Activity:
The employee often must stand, walk, use hands to finger, handle or feel and reach with arms.The employee must occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.The employee must be able to lift/move up to 10 pounds and occasionally up to 25 pounds.Visual abilities needed include close vision, distance, color, and peripheral vision.CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Research Assistant- Clinical Data Collection
Who are we?
For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world. In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.
If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.
Position Summary:
We are seeking a detail-oriented and professional individual to support a clinical research study by collecting patient data directly from physician offices. The Clinical Data Collector will be responsible for reviewing medical records and extracting specific clinical variables required for research purposes, ensuring accuracy, confidentiality, and compliance with study protocols.
Key Responsibilities:
Visit participating physician offices to access patient medical records.Identify and extract relevant clinical variables as defined by the research protocol.Accurately document and enter data into secure research databases or forms.Maintain strict confidentiality and adhere to HIPAA and institutional privacy guidelines.Communicate effectively with office staff and study coordinators.Report progress and any issues encountered during data collection.Qualifications:
Background in healthcare, medical records, or clinical research preferred.Familiarity with electronic health records (EHR) systems.Strong attention to detail and organizational skills.Ability to work independently and travel locally as needed.Excellent communication and professionalism in clinical settings.Who are we?
For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world.
In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.
If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.
The Position
The Sales & Digital Engagement Coordinator plays a dual role in supporting the administrative backbone of the sales process while helping to strengthen the organization’s digital presence. This position ensures that commercial activities are executed smoothly, ranging from CRM management and proposal generation to managing social media calendars, content coordination, and engagement tracking. The role reports to the Marketing Specialist with a dotted line to the Sales Manager, working closely with both the sales and marketing teams.
Responsibilities
Social Media & Digital Support (50%)
Support creation and scheduling of content for LinkedIn, Instagram, Facebook and other relevant platformsEngage with followers and respond to inquiries under brand guidelinesMaintain content calendars and coordinate with external marketing agencies, if applicableTrack social media engagement metrics and prepare monthly reportsMonitor competitor activity and share insights with the Commercialization teamSales Administration (50%)
Manage and update CRM with lead and client dataGenerate quotes, proposals, and client-facing documentsTrack and report on sales KPIs, pipeline status, and conversion metricsCoordinate calendars, meeting agendas, and follow-ups for the sales teamAssist with onboarding of new clients, including document management
Requirements:
Bachelor’s degree in business administration, Marketing or related field2–4 years of experience in sales support, digital marketing, or client servicesExperience in healthcare or tech commercialization is a plusFully Bilingual (English and Spanish) Experience managing CRM systemsExcellent organizational skills.Ability to work under strict deadlines.Microsoft Suite proficiency.Calendar management experience.Strong written and verbal communication skills.Strong problem-solving skills.
Working Conditions/ Physical Activity:
While performing the duties of this job, the employee is regularly required to talk and listen.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Read LessAccount Manager
Who are we?
For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world.
In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde.
If innovation and compassion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance.
The Position
The Account Manager plays a crucial role in building and maintaining strong relationships with clients. They serve as the primary point of contact, ensuring client satisfaction, and driving business growth. The Account Manager is responsible for understanding client needs, managing projects, and providing exceptional customer service. They collaborate closely with cross-functional teams to achieve client goals and contribute to the overall success of the organization.
Responsibilities
Actively seek out and identify potential clients within your assigned territory.Build and maintain strong relationships with clients, acting as their main point of contact.Utilize various channels (cold calling, networking, referrals) to generate leads and expand the client base.Engage in contract negotiations with prospective clients.Determine pricing schedules for quotes, promotions, and other sales-related activities.Regularly prepare and submit weekly and monthly reports on sales activities, leads, and conversions.Analyze data to track progress and identify areas for improvement.Conduct sales presentations to prospective clients.Clearly communicate the benefits of CorePlus Laboratory’s products and services.Establish and develop strong business relationships with clients.Provide excellent customer service and address inquiries or concerns promptly.Address customer problems and complaints promptly to maximize satisfaction.Collaborate with other departments to ensure smooth operations and client satisfaction.Analyze the territory or market potential.Track sales performance, competitive activities, and potential for new products and services.Coordinate sales efforts with other team members and relevant departments as necessary.Stay informed about CorePlus Laboratory’s products, services, and industry trends.Conduct regular account reviews and performance analysis to identify areas for improvement.Prepare and deliver reports, presentations, and proposals to clients.Stay updated on industry trends, market conditions, and competitor activities.Participate actively in industry conferences, conventions, and relevant events to represent CorePlus Laboratory and stay informed about industry trends.Requirements and Skills
Bachelor's degree in business, marketing, or a related field (or equivalent work experience).Proven experience in account management, customer relationship management, or a similar role.Strong understanding of sales principles and practices.Excellent interpersonal and communication skills, both written and verbal.Ability to build and maintain strong relationships with clients and internal teams.Exceptional problem-solving and decision-making abilities.Strong organizational and time management skills with the ability to prioritize and multitask effectively.Proficiency in CRM software and other relevant tools.Knowledge of the industry or market in which the organization operates.Results-oriented mindset with a focus on achieving targets and driving business growth.Ability to work independently and collaboratively in a fast-paced, dynamic environment.Working Conditions/ Physical Activity:
The employee often must stand, walk, use hands to finger, handle or feel and reach with arms.The employee must occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.The employee must be able to lift/move up to 10 pounds and occasionally up to 25 pounds.Visual abilities needed include close vision, distance, color, and peripheral vision.CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
