• C

    Pediatric Licensed Practical Nurse (LPN)  

    - TAMPA
    Licensed Practical Nurse (LPN) Pediatric Home HealthA Nursing Role Bu... Read More
    Licensed Practical Nurse (LPN) Pediatric Home Health

    A Nursing Role Built for Focused, One-on-One Care in Florida

    At Care Options for Kids, pediatric home health nursing is intentionally different. Instead of juggling multiple patients and constant interruptions, you provide one-on-one care in the home, allowing you to focus fully on your patient and deliver care with confidence and consistency.

    In this role, you'll support pediatric patients with skilled nursing needs while working closely with a registered nurse and clinical leadership. LPNs who thrive here value meaningful patient relationships, clear direction, and the reassurance of knowing support is always available when needed.

    If you're an LPN looking for a role that offers stability, support, and the ability to make a real difference in a child's life, this position was designed with you in mind.

    Care Options for Kids Benefits

    Paid Time Off (PTO) and flexible scheduleMedical, dental, and vision coverage401(k) retirement planWeekly pay and direct deposit24/7 On-Call for supportCEU creditsTraining opportunitiesPreceptor ProgramNurse Referral BonusDiscounts on movie tickets, car rentals, hotels, theme parks, and more!

    Support That Keeps You Safe and Confident

    Easy-to-use Employee Portal that puts you in control, request shifts that fit your schedule and preferences, earn Care Bucks rewards, and stay connected to the COFK community.24/7 on-call clinical support whenever guidance is neededClear plans of care with RN oversightPPE provided in every home, including masks, gloves, and hand sanitizerCare delivered in alignment with CDC safety guidelinesA clinical team focused on nurse safety and success

    Requirements

    Current, active FloridaLPN licenseCurrent BLS CPR card (obtained in-person, not online)TB Skin Test (PPD) or TB Blood Test (QF)Alzheimer's training - 2 Hour DOEA Approved Course (provided at no cost if needed)Hour DOEA Alzheimer's Video (provided free of cost on DOEA website)

    Care Options for Kids is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    FL Care Provider Background Screening Information: https://info.flclearinghouse.com/

    #APPNUTPA #RDNUTPA

    Salary:

    $28.00 - $35.00 / hour
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  • E
    Location: Anywhere in Country At EY, we're all in to shape your futur... Read More
    Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **ServiceNow- ServiceNow/Moveworks AI Architect Manager** In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. **The opportunity** You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, you will spearhead EY's AI thought leadership, shaping our strategic point of view and driving innovation through the design and development of cutting-edge solutions and assets. You will collaborate closely with our clients to enable AI-driven transformation across user experience, agentic workflows, and robust AI governance frameworks. Your responsibilities will include leading the build and deployment of AI-native solutions, partnering with EY's AI & Data (AI&D) team to define and deliver comprehensive, end-to-end AI strategies that address complex business challenges and unlock new opportunities for growth. **Your key responsibilities** As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. + Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. + Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. + Provide direction and feedback to team members, ensuring successful task completion. **Skills and attributes for success** Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' AI capabilities on the ServiceNow platform or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. + Act as an engagement or workstream lead across all aspects of a ServiceNow AI project and solution delivery including but not limited to design, configuration/development, testing and deployment phases + Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) + Ability to build and foster client relationships and demonstrate the value of EY services + Excellent business acumen with the ability to make fact-based decisions and resolve conflicts + Provide guidance and industry leading practice expertise for ServiceNow AI capabilities such as NOW Assist, Moveworks, AI Control Tower implementations, including how specific business objectives can be met through process and AI driven transformation + Hands-on experience configuring AI Search capabilities within the ServiceNow platform, customising search relevance and integrating with knowledge management systems. + Expertise in deploying and managing Moveworks plugins and connectors, including designing, training, and optimising AI-powered workflows for tailored user experiences. + Proven ability to configure and integrate Moveworks for automated ticket resolution, leveraging conversational AI and workflow automation across enterprise environments + Strong foundation in prompt engineering, including crafting effective prompts for large language models (LLMs) and optimising AI responses for business context. + Demonstrated experience integrating and orchestrating multiple LLMs to enhance solution accuracy, flexibility, and scalability within ServiceNow workflows. + Practical knowledge in implementing Retrieval-Augmented Generation (RAG) techniques for improved information retrieval and contextual AI outputs + Familiarity with foundational AI and data architecture concepts, including Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocols for secure and efficient system integrations + Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources + Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs + Ability to support pre-sales efforts including creating proposals and estimates + Ability to create high quality deliverables and project artifacts **To qualify for the role, you must have** + A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline + Typically, no less than 2 - 5 years of relevant ServiceNow experience and 1 year implementing NOW Assist + 2-5 years experience with Moveworks platform selling and/or implementing + Experience implementing ServiceNow's AI solutions (Now Assist, Agentic, or AI Control Tower) + Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization + Experience leading teams and supervising others + A driver's license valid in the U.S. + Ability to travel to meet client needs **Ideally, you'll also have** + ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) preferred + Minimum of 1 of the following ServiceNow certifications preferred: + Suite Certification - NOW Assist for ITSM + Suite Certification - NOW Assist for HRSD + Suite Certification - NOW Assist for CSM + Big 4 or equivalent consulting experience preferred **What we look for** We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com . Read Less
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    Lead P&C Technician Field Services  

    - Tampa
    WSP is currently initiating a search for a POWER Testing and Energizat... Read More
    WSP is currently initiating a search for a POWER Testing and Energization (PTE) Lead P&C Technician Field Services for our project locations in the states of Maine, New York, North Carolina, and Florida. Successful applicants will be involved in projects with our PTE Team and be a part of a growing organization that is solving problems and supporting client needs in electrical testing and commissioning in utility substations, industrial, and bulk electrical power systems. **This Opportunity** + Leads field operations for complex construction, environmental, and infrastructure projects by providing expert technical guidance, hands-on execution, and oversight of day‑to‑day site activities + Applies extensive field experience and specialized knowledge to support day-to-day site activities, troubleshoot technical challenges, and uphold quality and safety standards while ensuring escalations are made to project leadership for issues involving contractual, schedule, or major scope impacts + Coordinates with engineers, scientists, and subcontractors to ensure field tasks are delivered efficiently and in compliance with regulatory and client requirements + Supports project delivery by mentoring technicians, managing site logistics, and facilitating effective communication between field crews and project leadership + As one of the world's leading professional services firms, WSP now brings world-class expertise in power delivery, power generation, and project management with the recent acquisition of POWER Engineers, Inc. Our vision is to be the preeminent pure-play global consulting firm for the world's energy transition-and we need your help. **Your Impact** + Perform testing and commissioning of Protection and Control systems on high voltage substations + Perform on-site hands-on protective relay testing using relay test sets such as Omicron CMC 256/356 or Doble F6150. Examples of relays to be tested are SEL-311L, SEL-387, SEL-487, SEL-421, SEL-351S, GE L90, GE D60 among others + Independently execute and validate advanced protection and control testing sequences, ensuring alignment with test plans, applicable standards, and client specifications + Follow safety protocols and participate in daily safety briefings and job hazard assessments + Use field forms, digital data tools, and mobile applications to document site activities + Perform equipment cleaning, inventory control, and calibration as directed + Act as a primary field liaison with clients, contractors, vendors, and project managers to communicate progress, risks, and technical concerns + Apply expert knowledge of field instrumentation and troubleshoot technical issues with minimal supervision + Lead field implementation of site-specific health and safety protocols, job hazard analyses, and quality control procedures + Lead field crews, assigning tasks, monitoring performance, and ensuring consistency across work streams + Mentor junior and mid-level technicians in technical procedures, safety practices, and proper documentation + Support corrective actions by troubleshooting equipment or procedural issues and identifying practical solutions + Monitor contractor compliance with site safety plans, environmental controls, and work quality expectations + Lead field readiness planning, including tool inspection, site access coordination, utility marking, and weather contingency measures + Participate in pre-construction meetings, regulatory inspections, and client walkthroughs as the senior field representative + Ensure accurate data collection, reporting, and integration with project systems and internal databases + Maintain oversight of fleet vehicles, tools, materials, and inventory to support site productivity + Contribute expert technical expertise to incident response, root cause analysis, and continuous improvement initiatives across projects + Maintain a strong safety culture and encourage proactive hazard recognition and reporting + Exercise responsible and ethical decision-making regarding company funds, resources, and conduct, and adhere to WSP's Code of Conduct and related policies and procedures + Perform additional responsibilities as required by business needs **Who You Are** **Required Qualifications** + High school diploma or equivalent + Minimum of 11 years of experience in the electrical testing industry, including experience in medium and high voltage circuit breakers, power transformers, instrument transformers, and substation protection and controls testing + Demonstrable expertise on transmission, generation, or distribution relays (SEL, Basler, Beckwith, and GE families) and protective schemes + Advanced technical skills related to protective relays, including relay calibration utilizing test sets/measuring devices such as Omicron CMC 256/356 and Doble F6150, control scheme testing, testing of the sensing CT/PT circuits, ability to upload settings to microprocessor relays, and static & dynamic testing of microprocessor-based protective relays + Proven experience with electrical field testing standards, practices, and procedures, such as NETA, IEEE, and NFPA applicable standards + Expert knowledge of testing electrical distribution, generation, and transmission projects with voltage levels ranging from 15 kV to 500 kV, including protective relays and circuit breakers + Strong understanding of technical software used for testing purposes and data review: ProTesT, Protection Suite, ENOSERV RTS, Omicron Test Universe, and AcSELerator Quickset + Demonstrable ability to identify and respond to field challenges and equipment malfunctions + Advanced skill in preparing field logs, sketches, and digital reports + Physical stamina to work in outdoor and physically demanding conditions. + Significant experience collaborating with contractors, technicians, and engineers + Demonstrated commitment to field safety, quality, and regulatory compliance + Strong verbal and written communication skills for field team collaboration + Capability to support a wide variety of tasks in dynamic or changing environments + Ability to follow procedures, meet deadlines, and maintain accountability in the field + Commitment to continued learning and development in technical field services + Understanding of confidentiality and ethical behavior in technical environments + Reliable, punctual, and detail-oriented with the ability to work independently or with a team + Proven track record of upholding workplace safety and ability to abide by WSP's health, safety, drug/alcohol, and harassment policies + Willingness and physical ability to lift up to 35 pounds individually, and up to 100 pounds with assistance + Specific vision abilities required by this job include close vision, distance vision, basic color differentiation, and the ability to adjust focus + Valid driver's license and clean driving record + Must be willing to travel (up to 80%) **Preferred Qualifications** + Bachelor of Science in Electrical Engineering or Technology degree in a similar discipline + Experience in testing and troubleshooting electromechanical relays + Experience in testing and commissioning electrical equipment on high voltage substations such as CTs, CCVTs, PLC systems, and DC systems, including batteries and battery chargers + Current OSHA 30-hour or 40-hour HAZWOPER certification **WSP Benefits:** WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. **Compensation:** Expected Salary (all locations): $70.00 - $90.00 per hour WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law. \#LI-SL2 **About WSP** WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started? WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. **NOTICE TO THIRD PARTY AGENCIES:** WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. Read Less
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    Experienced P&C Field Services Technician  

    - Tampa
    WSP is currently initiating a search for a POWER Testing and Energizat... Read More
    WSP is currently initiating a search for a POWER Testing and Energization (PTE) Experienced P&C Field Services Technician for our project locations in the states of Maine, New York, Virginia, North Carolina, and Florida. Successful applicants will be involved in projects with our PTE Team and be a part of a growing organization that is solving problems and supporting client needs in electrical testing and commissioning in utility substations, industrial, and bulk electrical power systems. **This Opportunity** + Supports a wide range of testing and commissioning activities through application of client testing standards, industry standards (IEEE, NETA, NFPA, NESC), and manufacturer recommendations + Works under limited supervision, independently executing moderately complex assignments, and contributing to regulatory compliance, safety adherence, and data integrity across active job sites + Provides day-to-day support to field teams, helps resolve challenges on-site, and mentors junior technicians to promote quality, efficiency, and safe work practices + As one of the world's leading professional services firms, WSP now brings world-class expertise in power delivery, power generation, and project management with the recent acquisition of POWER Engineers, Inc. Our vision is to be the preeminent pure-play global consulting firm for the world's energy transition-and we need your help. **Your Impact** + Perform assigned testing and commissioning tasks for Protection and Control systems on high voltage substations + Perform on-site hands-on protective relay testing using relay test sets such as Omicron CMC 256/356 or Doble F6150. Examples of relays to be tested are SEL-311L, SEL-387, SEL-487, SEL-421, SEL-351S, GE L90, GE D60 among others + Use field forms, digital data tools, and mobile applications to document site activities + Perform equipment cleaning, inventory control, and calibration as directed + Support the Project Lead or Field Supervisor on projects + Escalate complex technical problems or unexpected field conditions to the site lead or project manager + Participate in daily safety briefings and ensure compliance with health and safety protocols + Communicate progress, field observations, and potential delays to the project team + May review the work of less experienced technicians for quality and accuracy, providing informal guidance as needed + Maintain attention to detail when filling out logs, photo documentation, and label entries + Collaborate with other technicians to maintain workflow, safety, and quality standards + Assist in monitoring subcontractor performance and activities and report observations to field leadership + Perform clerical responsibilities such as timecards, expense reports, and project reports + Exercise responsible and ethical decision-making regarding company funds, resources, and conduct, and adhere to WSP's Code of Conduct and related policies and procedures + Perform additional responsibilities as required by business needs **Who You Are** **Required Qualifications** + High school diploma or equivalent + Minimum of 7 years of experience in the electrical testing industry, including experience in medium and high voltage circuit breakers, power transformers, instrument transformers, and substation protection and controls testing + Demonstrable expertise on transmission, generation, and distribution relays (SEL, Basler, Beckwith, and GE families) and protective schemes + Technical skills related to protective relays include relay calibration utilizing test sets/measuring devices such as Omicron CMC 256/356 and Doble F6150, control scheme testing, testing of the sensing CT/PT circuits, ability to upload settings to microprocessor relays, and static & dynamic testing of microprocessor-based protective relays + Proven experience with electrical field testing standards, practices, and procedures, such as NETA, IEEE, and NFPA applicable standards + Demonstrable knowledge of testing electrical distribution, generation, and transmission projects with voltage levels ranging from 15 kV to 500 kV, including protective relays and circuit breakers + Experience using technical software such as ProTesT, Protection Suite, ENOSERV RTS, Omicron Test Universe, and AcSELerator Quickset for testing purposes and data review + Experience with reading and understanding electrical drawings + Ability to identify routine field challenges and equipment issues, responding within established procedures and escalating atypical conditions + Skilled in preparing field logs, sketches, and digital reports + Physical stamina to work in outdoor and physically demanding conditions + Experience collaborating with contractors, technicians, and engineers + Demonstrated commitment to field safety, quality, and regulatory compliance. + Good interpersonal and verbal communication skills for field team collaboration + Capable of critical thinking and problem-solving skills to apply technical knowledge to reach conclusions from inspection and testing results + Capability to support a wide variety of tasks in dynamic or changing environments + Ability to follow procedures, meet deadlines, and maintain accountability in the field + Commitment to continued learning and development in technical field services + Understanding of confidentiality and ethical behavior in technical environments + Competent self-leadership with attention to detail, multi-tasking, and prioritization of responsibilities in a dynamic work environment + Reliable, punctual, with the ability to work independently or with a team + Proven track record of upholding workplace safety and ability to abide by WSP's health, safety, drug/alcohol, and harassment policies + Willingness and physical ability to lift up to 35 pounds individually, and up to 100 pounds with assistance + Specific vision abilities required by this job include close vision, distance vision, basic color differentiation, and the ability to adjust focus + Valid driver's license and clean driving record + Must be willing to travel (up to 80%) **Preferred Qualifications** + Bachelor of Science in Electrical Engineering or Technology degree in a similar discipline + Experience in testing and troubleshooting electromechanical relays + Experience in testing and commissioning electrical equipment on high voltage substations such as CTs, CCVTs, PLC systems, and DC systems, including batteries and battery chargers + Current OSHA 30-hour or 40-hour HAZWOPER certification **WSP Benefits** WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. **Compensation** Expected Salary (all locations): $50.00 - $70.00 per hour WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law. \#LI-SL2 **About WSP** WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started? WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. **NOTICE TO THIRD PARTY AGENCIES:** WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. Read Less
  • M
    LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-grow... Read More
    LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally. This is an entry-level, on-site position located at our Dallas ValorVIP (MCI Company) office. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Training is paid and the position offers multiple advancement opportunities, incentives, and full benefits. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. * ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to customers, understand their needs, and resolve customer issues * Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable * Follow the processes of the Client program and perform all tasks in a courteous and professional manner * Utilize systems and technology to complete account management tasks * Accurately document and process customer claims in appropriate systems * Follow all required scripts, policies, and procedures * Utilize knowledge base and training to accurately answer customer questions * Comply with requirements surrounding confidential information and personal information * Appropriately escalate customer issues with the managerial team * Escalate customer issues to the appropriate staff and managerial for resolution as needed * Ensure first call resolution through problems solving and effective call handling * Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes * Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required * Must be 18 years of age or older * High school diploma or equivalent * Experience with data-entry utilizing a computer * The ability to read and speak English fluently * Have a wired, high-speed internet connection (Download speed of 20Mbps+) * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Ability to work regularly scheduled shifts within our hours of operation including the training period. * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity are prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) * One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment * Work at home experience * State or Federal work experience ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally. This is an entry-level, on-site position located at our Dallas ValorVIP (MCI Company) office. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Training is paid and the position offers multiple advancement opportunities, incentives, and full benefits. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. * ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to customers, understand their needs, and resolve customer issues * Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable * Follow the processes of the Client program and perform all tasks in a courteous and professional manner * Utilize systems and technology to complete account management tasks * Accurately document and process customer claims in appropriate systems * Follow all required scripts, policies, and procedures * Utilize knowledge base and training to accurately answer customer questions * Comply with requirements surrounding confidential information and personal information * Appropriately escalate customer issues with the managerial team * Escalate customer issues to the appropriate staff and managerial for resolution as needed * Ensure first call resolution through problems solving and effective call handling * Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes * Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required * Must be 18 years of age or older * High school diploma or equivalent * Experience with data-entry utilizing a computer * The ability to read and speak English fluently * Have a wired, high-speed internet connection (Download speed of 20Mbps+) * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Ability to work regularly scheduled shifts within our hours of operation including the training period. * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity are prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) * One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment * Work at home experience * State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations * Must be authorized to work in the country where the job is based. Subject to the program and location of the position * Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. * Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: * Paid Time Off: Earn PTO and paid holidays to take the time you need. * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. * Retirement Savings: Secure your future with retirement savings programs, where available. * Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. * Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental Insurance: Accident and critical illness insurance * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. * Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level Read Less
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    Position Summary Florida Medical Clinic Orlando Health Job Title: Cert... Read More
    Position Summary Florida Medical Clinic Orlando Health Job Title: Certified Medical Assistant FULL TIME Schedule Hours: Monday - Friday 6:50am - 4:00pm Department: Internal Medicine Location: 17417 Bridge Hill CT Tampa FL Bilingual PREFERRED must be able to perform phlebotomy tasks Position Summary Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting. Why is Florida Medical Clinic Orlando Health your best place to work? Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs. Financial & Retirement - Up to 5% employer match on retirement contributions. Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options. Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Responsibilities Essential Functions Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. Supports and demonstrate effective and professional communication with patients and family members Works collaboratively with the administrative and operations staff. Gathers patient data through interviews and observation. Assist patients and families with preparation for examination. Assists the physician or APP during examination and procedures. Demonstrates competency in specific tasks and skills as defined by the practice. Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies. Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards. Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies. Practices the efficient use of supplies. Assists business office as needed with reception, scheduling, and discharge of patients. Qualifications Education/Training High school graduate or equivalent. Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required Licensure/Certification Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire- Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com) Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org) Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)(www.amcaexams.com) National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com) Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com) Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org) Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here. updated: 04/30/2026 Education/Training High school graduate or equivalent. Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required Licensure/Certification Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire- Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com) Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org) Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)(www.amcaexams.com) National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com) Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com) Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org) Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here. updated: 04/30/2026 Essential Functions Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. Supports and demonstrate effective and professional communication with patients and family members Works collaboratively with the administrative and operations staff. Gathers patient data through interviews and observation. Assist patients and families with preparation for examination. Assists the physician or APP during examination and procedures. Demonstrates competency in specific tasks and skills as defined by the practice. Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies. Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards. Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. Participates in Quality Assurance and Quality Indicator activities as assigned. Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies. Practices the efficient use of supplies. Assists business office as needed with reception, scheduling, and discharge of patients. Read Less
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    Agentic Delivery Senior Engineer  

    - Tampa
    Position Summary Our Deloitte Customer team empowers organizations to... Read More
    Position Summary Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on 5/29/2026 Work You'll Do The Agentic Delivery Senior Engineer will lead delivery workstreams using AI-assisted and multi-agent development approaches across the software development lifecycle. This role is responsible for orchestrating agent-enabled workflows, coordinating cross-functional execution, and validating that outputs meet quality, architecture, compliance, and deployment-readiness expectations. The ideal candidate brings deep SDLC experience, strong technical judgment, and the ability to lead teams through complex delivery while improving the effectiveness of AI-enabled engineering practices. You will also: * Lead the decomposition of business and technical requirements into structured workflows, prompts, tasks, and checkpoints for multi-agent SDLC delivery * Coordinate end-to-end execution across architecture, engineering, QA, UX, product, and technical writing contributors to maintain cross-agent and cross-team consistency * Drive quality and delivery outcomes across requirements, code, testing, compliance, and release readiness * Review and validate agent-generated outputs using human-in-the-loop quality checkpoints and technical judgment * Lead issue resolution across upstream and downstream delivery dependencies, including integration, testing, and production-readiness concerns * Establish and reinforce standards for code quality, technical documentation, testing rigor, and delivery governance in AI-assisted workflows * Coach junior practitioners in prompt engineering, engineering quality, delivery methods, and technical review practices * Identify and implement process improvements that increase delivery speed, quality, repeatability, or control across agent-enabled engineering workflows The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life. Qualifications Required: * Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, Mathematics, or a related technical field * 4+ years of experience in software engineering, architecture, quality engineering, DevOps, SRE, or related SDLC delivery roles * 1+ years of experience delivering production, operational, or client-facing technology solutions in complex delivery environments * 1+ years of experience translating business requirements into technical designs, delivery plans, and execution checkpoints across multiple stakeholders * 1+ years of experience using AI-assisted development tools such as Claude, GitHub Copilot, Cursor, or similar tools in professional or project settings * 1+ years of experience reviewing and validating work produced by others, including code reviews, design reviews, test reviews, or release-readiness reviews * Experience leading at least one workstream, team, or end-to-end solution component from requirements through implementation * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: * Experience working with at least one major cloud platform, such as AWS, Azure, or GCP * Experience using one or more modern engineering or data platforms such as Databricks, Snowflake, Airflow, dbt, Kubernetes, or comparable tools * Experience applying at least two MLOps or AI delivery practices such as deployment pipelines, monitoring, experiment tracking, model governance, or containerization * Experience with prompt engineering, LLM APIs, orchestration patterns, or retrieval-augmented generation architectures * Experience using BI, reporting, or visualization tools to support adoption, operational visibility, or business insight generation * Experience coaching junior team members and reviewing technical deliverables for quality, accuracy, and completeness * Familiarity with responsible AI practices, including transparency, bias considerations, governance, and human oversight controls * Experience with Agile delivery practices, including sprint planning, backlog management, dependency coordination, and stakeholder communication * Strong written and verbal communication skills with the ability to explain technical trade-offs, risks, and delivery status to varied audiences * Government consulting experience The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600 to $198,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 340592 Job ID 340592 Read Less
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    Choosing Capgemini means choosing a company where you will be empowere... Read More
    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Engagement Executive - Finance & Accounting Transformation Role Summary We are seeking an accomplished executive to lead a large-scale Finance & Accounting transformation program for a major enterprise client in the consumer products sector. As the Engagement Executive, you will own the end-to-end success of a multi-year engagement, including client relationships, financial performance, contractual delivery, and strategic growth. You will serve as the senior sponsor to client leadership, ensuring delivery against committed outcomes while continuously expanding value across the organization through innovation and transformation. This is an onsite leadership role in Springdale, Arkansas and requires a consistent in-person presence with client executives and delivery teams. Scope of Responsibility You will oversee a comprehensive Finance & Accounting scope, including Accounts Payable, General Accounting, Billing, Cash Applications, Collections, Deductions, Payroll, Inventory Control, and Record-to-Report. The engagement operates within a global delivery model of 150+ professionals across North America, India, and Central America. You will ensure seamless integration, alignment, and performance across all locations and functional towers. Key Responsibilities Client Leadership Act as the primary executive partner, building trusted relationships with senior finance and enterprise stakeholders. Provide strategic guidance and serve as the escalation point for critical matters. Financial and Contract Accountability Own the account P&L, driving margin performance, contractual compliance, and delivery of business case commitments. Lead commercial discussions, manage risks, and ensure disciplined execution. Transformation and Innovation Drive end-to-end transformation across the Finance & Accounting value chain, leading process redesign, automation, and AI-enabled initiatives focused on measurable outcomes. Delivery Leadership Lead a global leadership structure, ensuring accountability, operational excellence, and continuous improvement across all service lines and geographies. Growth and Expansion Identify opportunities to expand scope, introduce new capabilities, and deepen the partnership. Build a strategic roadmap to drive sustained account growth. Executive Governance Lead governance forums, including executive steering committees, delivering clear insights into operational, financial, and transformation performance. Success Metrics Success will be measured through SLA/KPI achievement, financial performance, transformation delivery, stakeholder confidence, and revenue growth. Candidate Profile 15+ years of leadership experience in consulting, managed services, or business process environments with ownership of large, complex accounts. Proven track record managing P&L and delivering multi-year transformation programs. Deep expertise in Finance & Accounting operations, strong executive presence, and the ability to lead global teams through layered leadership structures are essential. Experience in consumer products, manufacturing, or supply chain-intensive industries is preferred. We value leaders who bring varied perspectives, experiences, and approaches, and who foster a collaborative environment where every individual is respected, supported, and empowered to succeed. Job Description - Grade Specific Delivery Executive Confirmed Delivery Executive with 5+ years of experience in the role, for a largeorinternational account covering a large part of the Capgemini portfolio and containing multi tower engagements. The base compensation range for this role in the posted location is: $107,580 - $321,175. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers: Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Equal Employment Opportunity is the Law Equal Employment Opportunity is the LawPrivate Employers, State and Local Governments, Educational Institutions, Employment Agencies and Labor www.capgemini.com Read Less
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    The Dishwasher is responsible for cleaning all dishes, silverware, gla... Read More
    The Dishwasher is responsible for cleaning all dishes, silverware, glassware, utensils, and pots/pans, as well as providing support to other areas of the BOH. This position requires a strong sense of urgency, adaptability, and the ability to work eff Dishwasher, Operations, Restaurant, Team Member Read Less
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    Contact Center Operations Supervisor  

    - Tampa
    Supervise and support a team of contact center agents to meet performa... Read More
    Supervise and support a team of contact center agents to meet performance targets and client SLAs. Monitor real-time operations, manage schedules, and ensure adherence to workforce plans. Provide coaching, feedback, and performance evaluations to dri Operations Supervisor, Operations, Supervisor, Manufacturing, Performance Read Less
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    Dishwasher  

    - Tampa
    Washing and catching dishes/silverware through dish machine Keep the d... Read More
    Washing and catching dishes/silverware through dish machine Keep the dish machine clean and report any functional or mechanical problems Monitor dish machine water temperature/chemical level to ensure sanitary wash cycle Wash and store all tableware Dishwasher, Restaurant Read Less
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    As a Premium Seasonal Merchandiser you'll represent hundreds of brands... Read More
    As a Premium Seasonal Merchandiser you'll represent hundreds of brands across several retail locations. By joining the team, you'll become an integral part of an established and fast-growing company built on family values. Growing sales for Premium c Merchandiser, Seasonal, Merchandise, Store Associate, Retail Read Less
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    General Manager  

    - Tampa
    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded in... Read More
    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260 units. Today we are the largest Pizza Hut franchisee in the world with 1200 locations and are operating General Manager, Manager, Restaurant, Operator Read Less
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    Organizational Summary. The Taneja College of Pharmacy will be managed... Read More
    Organizational Summary. The Taneja College of Pharmacy will be managed by the Dean and an actively-engaged administrative leadership team. The Taneja College of Pharmacy is creating a Doctor of Pharmacy program at USF Health that will create an acade Business, Specialist, Processing, High School, Accounting, Business Analyst, Healthcare, Education Read Less
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    General Manager  

    - Tampa
    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded in... Read More
    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260 units. Today we are the largest Pizza Hut franchisee in the world with 1200 locations and are operating General Manager, Manager, Restaurant, Operator Read Less
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    Delivery Specialist  

    - Tampa
    The Delivery Specialist will maintain and operate store vehicles to de... Read More
    The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C. O. D. deliveries and pick up customer returns. Bi Delivery Specialist, Delivery, Specialist, Vehicle, Store Manager, Automotive, Business Services Read Less
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    LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-grow... Read More
    LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring Call Center Representative to provide professional, empathetic, and solution-focused support to inbound callers. In this role, you'll assist with customer inquiries, resolve disputes, process payments, and guide callers through various procedures all while delivering a top-tier experience. Whether you're starting your career or looking to grow, this position offers paid training, competitive compensation, full benefits, performance incentives, and clear paths for advancement. Prior contact center experience is not required, but experience in customer service, tech support, inside sales, or back-office support is a plus. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. * ------------- POSITION RESPONSIBILITIES Key Responsibilities: * Handle inbound and outbound calls in a courteous and timely manner. * Actively listen to customer concerns and provide accurate, effective solutions. * Research internal systems to locate missing information and collaborate with other departments as needed. * Process payments and manage account-related tasks using company tools. * Document customer interactions and claims with precision. * Follow scripts, policies, and procedures to ensure consistency and compliance. * Use training and knowledge bases to confidently answer customer questions. * Escalate unresolved issues to the appropriate team or supervisor. * Ensure first-call resolution through effective troubleshooting and communication. * Stay current with training materials, system updates, and program knowledge. * Maintain confidentiality and protect customer data. * Meet attendance and scheduling expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Required: * Must be 18 years or older. * High school diploma or equivalent. * Strong written and verbal communication skills. * Typing speed of 20+ WPM with accuracy. * Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). * Familiarity with Windows operating systems and ability to learn new tools. * Reliable and punctual with a strong work ethic. * Ability to troubleshoot, resolve conflicts, and follow up on customer issues. * Customer-first mindset: empathetic, patient, and responsive. * Ability to multitask, self-manage, and adapt to change. * Team-oriented with excellent interpersonal skills. Preferred: * 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles. * Experience in state or federal work environments. CONDITIONS OF EMPLOYMENT All MCI Locations * Must be authorized to work in the country where the job is based. Subject to the program and location of the position * Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. * Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: * Paid Time Off: Earn PTO and paid holidays to take the time you need. * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. * Retirement Savings: Secure your future with retirement savings programs, where available. * Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. * Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental Insurance: Accident and critical illness insurance * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. * Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. For more information on MCI's response to COVID-19 please visit www.mci.world/covid-19. Qualifications Entry-Level Read Less
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    Location: Anywhere in Country At EY, we're all in to shape your futur... Read More
    Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! Handling tax in such a large, sophisticated organization takes more than just a technical understanding of current tax practices. As a Real Estate Tax Senior Manager, we will look to you to apply your knowledge to a wide range of tax areas and processes, devising strategic outcomes to some very complex issues. In return, you can expect the support of some of engaging colleagues, as well as plenty of opportunities to progress your career. **The opportunity** Our tax function is constantly evolving, and it's here you'll find everything you need to grow as we do. It's all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs. **Your key responsibilities** There isn't an average day for a Real Estate Tax Senior Manager - so you're likely to spend your time on a variety of tax planning projects, responsibilities and tasks for a diverse client base. Whatever you're working on, our clients will turn to you for up-to-the-minute tax advice they can always rely on. To make that happen, you'll be leading teams and working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role. **Skills and attributes for success** + Analyzing an evolving portfolio of increasingly complex tax operations to provide meaningful business insights. + Identifying potential opportunities and risks and communicating these to our clients. + Learning and researching current market trends, to maintain your credibility as a trusted advisor + Building client relationships and demonstrating your deep knowledge of the real estate, hospitality and construction industry. + Developing clear, intelligent plans and approaches to improve our clients' tax activities. + Researching our clients' business operations and building long-lasting relationships to tailor your advice to their specific needs. + Supervising a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential. **To qualify for the role you must have** + A bachelor's degree in Accounting, Finance, Business or a related discipline. + A CPA certification or be a member of a state bar. + CPA required for advancement + Seven to ten years' of real estate tax experience, within a professional services environment. + Extensive knowledge in a broad range of real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring. + Experience managing budgets, people and projects. + Business development within the market. + A proven record of excellence in a professional services or tax organization. + Technical writing and research experience in a tax context + The ability to prioritize when working on multiple complex projects. + Strong influencing skills, and the confidence to question existing processes. + Willingness to travel as needed, and working in a balanced hybrid environment **What we look for** We're interested in people with initiative who are not afraid to speak up, with a genuine desire to make things better across the business. You'll need strong software skills and the ability to handle complex data from multiple sources. If you're ready to further build on your reputation as a professional advisor, this role is for you. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $147,400 to $336,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $177,000 to $382,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com . Read Less
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    LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-grow... Read More
    LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally. This is an entry-level, on-site position located at our Tampa ValorVIP (MCI Company) office. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Training is paid and the position offers multiple advancement opportunities, incentives, and full benefits. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. * ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to customers, understand their needs, and resolve customer issues * Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable * Follow the processes of the Client program and perform all tasks in a courteous and professional manner * Utilize systems and technology to complete account management tasks * Accurately document and process customer claims in appropriate systems * Follow all required scripts, policies, and procedures * Utilize knowledge base and training to accurately answer customer questions * Comply with requirements surrounding confidential information and personal information * Appropriately escalate customer issues with the managerial team * Escalate customer issues to the appropriate staff and managerial for resolution as needed * Ensure first call resolution through problems solving and effective call handling * Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes * Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required * Must be 18 years of age or older * High school diploma or equivalent * Experience with data-entry utilizing a computer * The ability to read and speak English fluently * Have a wired, high-speed internet connection (Download speed of 20Mbps+) * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Ability to work regularly scheduled shifts within our hours of operation including the training period. * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity are prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) * One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment * Work at home experience * State or Federal work experience ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally. This is an entry-level, on-site position located at our Tampa ValorVIP (MCI Company) office. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Training is paid and the position offers multiple advancement opportunities, incentives, and full benefits. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. * ------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to customers, understand their needs, and resolve customer issues * Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable * Follow the processes of the Client program and perform all tasks in a courteous and professional manner * Utilize systems and technology to complete account management tasks * Accurately document and process customer claims in appropriate systems * Follow all required scripts, policies, and procedures * Utilize knowledge base and training to accurately answer customer questions * Comply with requirements surrounding confidential information and personal information * Appropriately escalate customer issues with the managerial team * Escalate customer issues to the appropriate staff and managerial for resolution as needed * Ensure first call resolution through problems solving and effective call handling * Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes * Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required * Must be 18 years of age or older * High school diploma or equivalent * Experience with data-entry utilizing a computer * The ability to read and speak English fluently * Have a wired, high-speed internet connection (Download speed of 20Mbps+) * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Ability to work regularly scheduled shifts within our hours of operation including the training period. * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused, and self-manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity are prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) * One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment * Work at home experience * State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations * Must be authorized to work in the country where the job is based. Subject to the program and location of the position * Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. * Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: * Paid Time Off: Earn PTO and paid holidays to take the time you need. * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. * Retirement Savings: Secure your future with retirement savings programs, where available. * Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. * Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental Insurance: Accident and critical illness insurance * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. * Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Qualifications Entry-Level Read Less
  • H

    Custodian  

    - Tampa
    Support/ Custodian. Date Posted: 6/5/2024 Location: CHAMBERLAIN HIGH C... Read More
    Support/ Custodian. Date Posted: 6/5/2024 Location: CHAMBERLAIN HIGH Chamberlain High Contact: Marjorie A. Young. JOB CODE: 54114 Pay Grade: 15 Step and Grade Schedule: NI-HSEF - Phone Number: Requisition Number: 173842 Date Posted: 06/05/2024 End Da Custodian, Property Management, Education Read Less

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