We're looking for an enthusiastic new addition to our team in Tampa, Florida as a Construction Project Executive!

About Us

Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.

About You

You're passionate about your work, you're fast-paced, and you strive to help us continue our exponential growth. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset.

Responsibilities

The role of the Construction Project Executive is responsible for providing overall management for large projects, leading the project team (s) and insuring project success with all construction partners.

The Project Executive reports directly to the Director of General Contracting.Project Executive is the primary representative of RGC with the responsibility to develop and expand the relationships with internal and external clients.Project Executive is the primary client contact for the relationship to manage client expectations.Ensure consistent performance, project delivery (preconstruction and construction) will exceed client expectations.Responsible for all project commitments and follow through.Arrange opportunities for personal interaction and networking of those that surround the client from architects, engineers, brokers, and other staff associated with and supporting the client.Participate in bid proposal kick-off meetings.Assist and manage proposal responses, schedule development, take the lead in outlining shortlist presentations of the team.Conduct Post closeout review of project.Provide leadership in business judgment and all financial and profitability aspects of projects under your jurisdiction.Participate extensively in helping to acquire and define projects and develop budgets that will achieve profitability objectives taking into account project-specific challenges.Set appropriate milestones and assign staff qualified to handle the scope and complexity of the project.Work closely with clients, owners, architects and subcontractors to develop relationships that exceed client satisfaction to RGC's demanding standards.Provide oversight in managing all necessary resources throughout the entire project from start-up through closeout and ensure that the Owner's expectations, budgetary and profitability objectives are exceededOversight of projects at a high level from beginning to end including budget, costs, unexpected events, general performance, and overall progress against plan.Ensure that the day-to-day operations of projects are transitioned effectively to Project Managers and Superintendents from Preconstruction when work commences in the field.Mentor, train and coach staff to perform to or exceed RGC standards.Represent RGC to the Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors.Project Acquisition of internal and external opportunitiesParticipate and understand unique owner needs to represent RGC capabilities and help close potential projects.Review projects for unique challenges that will impact budget/profitability objectivesAssign appropriate Project Management Staff in association with the Operations ManagerReview and approve the pre-mobilization activities.Ensure Turnover meeting occurs between Preconstruction and Operation teams.Project Management, Quality Review and Project Close-Out; responsible for ensuring that Projects achieve budget and profitability objectives. This includes:Monitor and evaluate Project Management and Superintendent Staff assignments.Accurately manage the forecast of project performanceVisit sites regularly to monitor project performance, schedule, and expenditures with project staff, highlight potential challenges and provide leadership in responding creatively to bring projects in on schedule and under budget, where feasible.Monitoring Client Relationships and address as needed.Attend all scheduled meetings as necessary to monitor and manage project profitability.Attend owner and project meetings, maintain continuous client contact to gauge performance perceptions and communicate relevant information to Project Team.Ensure Project Management staff is trained according to RGC guidelines.Recruit qualified talent; mentor, coach and train them to perform and ensure effective matching of talent to project scope.

Bachelor's degree preferredHigh School Degree or GED required10+ years in Project management experiencePossess Passion, Integrity, Hard Work and Professionalism.Takes a proactive leadership role.Takes initiative.Strong team building skills.High sense of urgency.Committed to excellence.Self-motivated.Self-confident.Effective communication skills.Capable of dealing with ambiguity and tight work oversight.Leadership capabilities that motivate staff to exceed expectations.Excellent business judgment to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity.Superior problem-solving skills together with the ability to confidently and decisively take action necessary to achieve strong project closeouts while maintaining positive team relations.The ability to constantly multi-task and handle competing priorities between RGC's business needs, organizational issues, and sound customer relations.Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions impacting profitability on assigned projects.Judgment to know when to appropriately escalate issues up the chain of command.Ability to develop the confidence of clients to gain future project awards.

Compensation and Benefits for Construction Project Executive:

Roers offers a comprehensive benefits & perks package to full-time employees which may include:

Health Plans - Medical, dental, vision, flex spending accounts, and HSAFamily Leave - Paid birth & bonding leaveEmployer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance401(K) - 3% company match, 100% vested after 2 years of employmentCompetitive PTO - 3 weeks of PTO with immediate accrual, 7 paid holidays, 1 floating holiday, your birthday, and bereavementHealth and Wellness - fitness membership reimbursement program Free stays in Roers' properties guest suitsRent Discount - 20% discount for employees living in Roers Companies propertiesEmployee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completed 60 days of employmentCharitable Match Program - Roers matches employee donations to charitable organizationsProfessional Development Opportunities Employee Assistance Programs

Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. E-verify Complaint.

Candidates will be required to pass a criminal background check and motor vehicle report.

In order to be considered for this position, applicants must complete a survey at this link:

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Early Childhood Service Coordinator (Case Manager) who wants to make an impact in the lives of others.

The schedule for this role requires Monday-Saturday availability. Specific hours will vary.

Purpose & Impact:

The Early Childhood Service Coordinator (Case Manager) will provide case management services for at least 30 open cases at any given time with families who have children ages birth to 6. Maintain case ownership responsibility for coordinating services and supports identified for each child and family member to include health, wellness and/or safety. This individual shall manage the support plan, as required, and continuously monitor and assess the family's condition and dynamics to make necessary assessment and coordinate support.

Essential Functions:

Responsible for planning early childhood events at each Center to engage families and refer to St. Joseph's Hospital for developmental screenings. Conduct home visits to meet the needs of the family and ensure successful enrollment in key services. Work with parents/caregivers to develop individualized family support plan. Provide families with timely referrals to services. Partner with families to build strong parent-child relationships and strengthen their support networks with other parents and community members. Maintain regular contact with service providers and document service progress. Provides community education through public presentations. Organize, prioritize and complete all work assignments by the established deadlines. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Work collaboratively with volunteers and community resources. Knowledgeable of Hillsborough County child serving systems and community resources. Knowledge of Children's Board policies. Accurately document all case activities and maintain the case file in accordance with the standardized case file format. Develop and maintain relationships and partnerships with local programs and offer parents/caregivers information and materials regarding community programs. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by supervisor. Organize, prioritize and complete all work assignments by the established deadlines. Work flexible hours to include some evenings and Saturdays. Other duties as assigned.

Other:

Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Understand the value and foundation of the Protective Factors framework. Practice Family Support Principles. Cross trained to perform daily operating procedures. Participate in Center events and work to support contractual outcomes. Must be trained in the Center data system: Attendance and Needs Tracking System and maintain member confidentiality. Bilingual employees may be needed to review and/or translate (verbal or written communications) Attend mandatory trainings and perform other duties as assigned.

Physical Requirements:

Must have a high level of energy, adaptability to irregular hours, able to travel within Hillsborough County as needed.

Education:

Bachelor's Degree in Social Work, Early Childhood Education or related field required.

Experience:

Must have experience in primary responsibility to provide case management for at least 30 open cases at any given time with families who children ages birth to 6. Bilingual English/Spanish is required.

Skills:

The coordinator will possess a strong knowledge base and establish relationships with community resources to successfully link families with needs identified in their family support plan. Able to react to change productively and handle other essential tasks as assigned.

Principal Accountabilities:

Reports to Service Coordinator Supervisor. Team player with co-workers and administrators. Accurate complete and timely submission of required documents and reports. Liaison to community providers. Adherence to agency policies and procedures. Must maintain confidentiality of all client information.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose & Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

Essential Functions:

Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

Qualifications

Physical Requirements:

Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

Education/Experience

Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

Skills/Abilities:

Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose & Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

Essential Functions:

Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

Qualifications

Physical Requirements:

Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

Education/Experience

Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

Skills/Abilities:

Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Read Less

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose & Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

Essential Functions:

Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

Qualifications

Physical Requirements:

Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

Education/Experience

Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

Skills/Abilities:

Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Read Less

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose & Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

Essential Functions:

Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

Qualifications

Physical Requirements:

Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

Education/Experience

Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

Skills/Abilities:

Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose & Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

Essential Functions:

Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

Qualifications

Physical Requirements:

Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

Education/Experience

Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

Skills/Abilities:

Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others.

Purpose & Impact:

The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values.

Essential Functions:

Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines.
All duties are performed in accordance with the following standards:
Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules.

Qualifications

Physical Requirements:

Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention.

Education/Experience

Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred.

Skills/Abilities:

Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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The Department of Pediatrics, Division of General Pediatrics at the University of South Florida Morsani College of Medicine is seeking a Pediatric Hospitalist for a full-time, Clinical Faculty, non-tenure earning position at Tampa General Hospital. S/he must have experience in a hospital setting. Duties include patient care, teaching medical students, supervising pediatric residents, and opportunities for research and quality improvement. A Florida medical license will be required before assuming the position. Board Certification in Pediatric Hospital Medicine is preferred, however, not required.

USF Pediatric Hospitalists at Tampa General lead a team of residents and students to care for children admitted with acute conditions, children with complex medical conditions, provide consultative services for children admitted to surgical specialties and assist with rounds in the well-baby nursery. We have full in-house support from PICU, NICU, pediatric EM, and nearly all pediatric medical and surgical subspecialties. We have outstanding ancillary support by Pediatric Pharmacy, Child Life Specialists, Psychology, Pediatric Anesthesia, Pediatric Radiology, Pediatric respiratory therapy, pediatric therapists (OT, PT and ST) and pediatric vascular access team . Delivery room support is provided by the NICU team. A strong interest in teaching is necessary to succeed in this role.

The Muma Children s Hospital at TGH has a total of 180 pediatric beds and provides a comprehensive range of medical, surgical, and rehabilitative services for infants, children and adolescents. It features a 10-bed pediatric intensive care unit (PICU) which serves as a Level I Pediatric trauma unit as well as a burn unit, an 82-bed state-of-the-art neonatal intensive care unit (NICU), 48 inpatient beds for general, surgical and subspecialty patients, and one of just three outpatient pediatric dialysis units in the state. With over 8,000 deliveries each year, Tampa General has one of the busiest newborn services in the region and is proud to have international recognition as a Baby-Friendly designated birth facility. Read Less

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions.

As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls.Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring.Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency.Provide relevant insights into drivers of operations performance variance.Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions.Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation.Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling.Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies.Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners.Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals.Drives standardization in and oversees the building of analytical products that are scalable and flexible.Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.).Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives.Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals).Manages business and executive level escalations, including reporting to senior-level leadership as appropriate.Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management.3 years of direct team lead or management experience.Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties.Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis.Strong people leader skills and proven ability to build high performing teams.Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders.Strong background in workforce management software.

What sets you apart:

Proven results optimizing contact center processes and tools to support the business' strategic objectives.3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau.Experience with an outbound dialer.Experience working with NICE WFM tool - Cloud based.Demonstrated experience integrating new contact centers into WFM processes.

Compensation range: The salary range for this position is: $127,310- $243,340.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Extended Stay America - Hiring Event!

Date: Friday, January 16th, 2026

Time: 9:00 AM to 3:00 PM

Location: Extended Stay America - 1805 N Westshore Blvd, Tampa, FL 33607

Holding interviews & offering jobs on the spot for part-time position

WE OFFER:Weekly payBenefitsFlexible work schedulesCompetitive wagesCareer advancement opportunities401(k) with a matchFree & discounted stays at our hotels Open roles for our Tampa - Airport - N. Westshore Blvd. location include: Housekeepers Part time- Starting pay $14.00 Join us for our upcoming hiring events to learn more and interview. If qualified, you could receive an on-the-spot job offer!

To get started, reserve your spot now!

About Us:

When you work at ESA, you'll find opportunities to build a career and a better life because you deserve that.

ESA Management, LLC is a third-party management company where we pride ourselves on providing genuine care to all our guests and associates. We have 30 years of experience in running extended stay hotels and only manage Extended Stay America brand hotels. We are determined to hire the right kind of people who have a desire to do great work and live our values. Our Charlotte-based Hotel Support Center is the hub of ESA Management, LLC's organization and we have 500+ owned hotels across the U.S.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

If you are interested in applying for a job at ESA Management, LLC-managed Extended Stay America hotels, please visit for more details and a list of participating ESA Management, LLC hotels. Equal Opportunity Employer.

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Extended Stay America - Hiring Event!

Date: Friday, January 16th, 2026

Time: 9:00 AM to 3:00 PM

Location: Extended Stay America - 1805 N Westshore Blvd, Tampa, FL 33607

Holding interviews & offering jobs on the spot for part-time position

WE OFFER:Weekly payBenefitsFlexible work schedulesCompetitive wagesCareer advancement opportunities401(k) with a matchFree & discounted stays at our hotels Open roles for our Tampa - Airport - N. Westshore Blvd. location include: Housekeepers Part time- Starting pay $14.00 Join us for our upcoming hiring events to learn more and interview. If qualified, you could receive an on-the-spot job offer!

To get started, reserve your spot now!

About Us:

When you work at ESA, you'll find opportunities to build a career and a better life because you deserve that.

ESA Management, LLC is a third-party management company where we pride ourselves on providing genuine care to all our guests and associates. We have 30 years of experience in running extended stay hotels and only manage Extended Stay America brand hotels. We are determined to hire the right kind of people who have a desire to do great work and live our values. Our Charlotte-based Hotel Support Center is the hub of ESA Management, LLC's organization and we have 500+ owned hotels across the U.S.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

If you are interested in applying for a job at ESA Management, LLC-managed Extended Stay America hotels, please visit for more details and a list of participating ESA Management, LLC hotels. Equal Opportunity Employer.

Read Less

Extended Stay America - Hiring Event!

Date: Friday, January 16th, 2026

Time: 9:00 AM to 3:00 PM

Location: Extended Stay America - 1805 N Westshore Blvd, Tampa, FL 33607

Holding interviews & offering jobs on the spot for part-time position

WE OFFER:Weekly payBenefitsFlexible work schedulesCompetitive wagesCareer advancement opportunities401(k) with a matchFree & discounted stays at our hotels Open roles for our Tampa - Airport - N. Westshore Blvd. location include: Housekeepers Part time- Starting pay $14.00 Join us for our upcoming hiring events to learn more and interview. If qualified, you could receive an on-the-spot job offer!

To get started, reserve your spot now!

About Us:

When you work at ESA, you'll find opportunities to build a career and a better life because you deserve that.

ESA Management, LLC is a third-party management company where we pride ourselves on providing genuine care to all our guests and associates. We have 30 years of experience in running extended stay hotels and only manage Extended Stay America brand hotels. We are determined to hire the right kind of people who have a desire to do great work and live our values. Our Charlotte-based Hotel Support Center is the hub of ESA Management, LLC's organization and we have 500+ owned hotels across the U.S.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

If you are interested in applying for a job at ESA Management, LLC-managed Extended Stay America hotels, please visit for more details and a list of participating ESA Management, LLC hotels. Equal Opportunity Employer.

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Evening/Overnight and Weekend Teleradiology Locums Job Based in Florida

Dates of coverage: Starting in ASAP and ongoing into 2026

Details/Description:
Shift: Weekday Evenings and/or overnight coverage. Also needing weekends
MR, CT, US, and X-ray. PEDS is a plus but not required.
Must have an active Florida license or an IMLC
Workstation is provided
Clean background
Looking for consistent, ongoing coverage

Jackson and Coker offers:
+ Weekly Direct Deposit
+ Top Rated Malpractice Insurance
+ In-House Travel Agency
+ 24/7 Recruiter Availability
+ Experienced In-House Privileging Coordinators

Experience why Jackson and Coker has been recognized by Forbes and Staffing Industry Analysts for our commitment to service excellence.

Apply Today!

Makaela Sigler Call or text

For more jobs, visit Jackson and Coker.

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Evening/Overnight and Weekend Teleradiology Locums Job Based in Florida

Dates of coverage: Starting in ASAP and ongoing into 2026

Details/Description:
Shift: Weekday Evenings and/or overnight coverage. Also needing weekends
MR, CT, US, and X-ray. PEDS is a plus but not required.
Must have an active Florida license or an IMLC
Workstation is provided
Clean background
Looking for consistent, ongoing coverage

Jackson and Coker offers:
+ Weekly Direct Deposit
+ Top Rated Malpractice Insurance
+ In-House Travel Agency
+ 24/7 Recruiter Availability
+ Experienced In-House Privileging Coordinators

Experience why Jackson and Coker has been recognized by Forbes and Staffing Industry Analysts for our commitment to service excellence.

Apply Today!

Makaela Sigler Call or text

For more jobs, visit Jackson and Coker.

Read Less

Evening/Overnight and Weekend Teleradiology Locums Job Based in Florida

Dates of coverage: Starting in ASAP and ongoing into 2026

Details/Description:
Shift: Weekday Evenings and/or overnight coverage. Also needing weekends
MR, CT, US, and X-ray. PEDS is a plus but not required.
Must have an active Florida license or an IMLC
Workstation is provided
Clean background
Looking for consistent, ongoing coverage

Jackson and Coker offers:
+ Weekly Direct Deposit
+ Top Rated Malpractice Insurance
+ In-House Travel Agency
+ 24/7 Recruiter Availability
+ Experienced In-House Privileging Coordinators

Experience why Jackson and Coker has been recognized by Forbes and Staffing Industry Analysts for our commitment to service excellence.

Apply Today!

Makaela Sigler Call or text

For more jobs, visit Jackson and Coker.

Read Less

Evening/Overnight and Weekend Teleradiology Locums Job Based in Florida

Dates of coverage: Starting in ASAP and ongoing into 2026

Details/Description:
Shift: Weekday Evenings and/or overnight coverage. Also needing weekends
MR, CT, US, and X-ray. PEDS is a plus but not required.
Must have an active Florida license or an IMLC
Workstation is provided
Clean background
Looking for consistent, ongoing coverage

Jackson and Coker offers:
+ Weekly Direct Deposit
+ Top Rated Malpractice Insurance
+ In-House Travel Agency
+ 24/7 Recruiter Availability
+ Experienced In-House Privileging Coordinators

Experience why Jackson and Coker has been recognized by Forbes and Staffing Industry Analysts for our commitment to service excellence.

Apply Today!

Makaela Sigler Call or text

For more jobs, visit Jackson and Coker .

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We are currently seeking a Physician for an outpatient opportunity in Tampa, Florida!SCHEDULE: Monday through Friday, from 8 am - 5 pmCOMPENSATION: Competitive, but will be based on experienceInternal Medicine and Family Medicine Physician Summary:Outpatient clinic settingMonday-Friday, no callAverage patient volume: 12-15/dayMedical Assistants, Front Desk staff, and leadership support providedClinical responsibilities to include the ability to see all adult, wellness, and chronic care disease managementInternal Medicine and Family Medicine Physician Qualifications:Active or applied for Florida state medical licensePrimary Care experience - AdultComfortable with EMR and tech-savvyDEA and BLS/ACLSPatient-focused, friendly, and willing to collaborate in a team environmentIf you are an Internal Medicine or Family Physician interested in this outpatient opportunity or learning more, please apply or visit us at ! We look forward to working with you. Read Less

Healthwaze is seeking a hospitalist to join a program in the Tampa Bay community. This group provides a CALL-FREE model resulting in an uninterrupted multidisciplinary rounding environment that enables physicians to practice the highest quality of care.Hospitalist experience is a plus, however, we do encourage new graduates to apply.Competitive base salary (MGMA standards) with incentivesMonday - Friday8 am - 5 pmNo NightsPrivate practice model with no unassigned ED callRequirementsBoard Certified Internal Medicine or Family MedicineActive Florida LicenseBenefitsCME reimbursementmalpracticehealth insurancework compshort-term disability coverage401(k) Read Less

We are currently seeking a board-certified Rheumatologist Physician for a practice near Tampa, FloridaSTART: July 1, 2021SCHEDULE: Monday through Thursday, working 8:30-5:30 PMCOMPENSATION: Competitive; Based on ExperienceRheumatologist Job Summary:Outpatient clinic settingMonday-Thursday, no callThe clinic offers Extremity MRI, X-ray, Bone Densitometry, Musculoskeletal Ultrasound, Infusion Center, Physical Therapy and Clinical ResearchRheumatologist Qualifications:Applied or Active Florida state medical licenseBoard Eligible/Board Certified RheumatologyComfortable with EMRDEA and BLS/ACLSPatient-focused, friendly and willing to collaborate in a team environmentIf you are a Rheumatologist interested in this opportunity or learning more, please apply! We look forward to working with you. Read Less