Job DescriptionJob DescriptionWe are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer service. No prior experience is required, we provide you with ongoing training to keep you up to date with the latest trends & give you the best opportunity to grow your career!As a Client Services Associate, your role will be vital in creating and sustaining positive relationships with our clients while delivering extraordinary customer service. This role offers a hands-on approach that specializes in customized consumer interactions to drive our client base and overall satisfaction!Responsibilities of the Client Services Associate:Deliver exceptional customer service by assessing customer needs with a professional and positive attitudeBuild and maintain client accounts by fostering lasting relationships through direct engagementsReviewing customer interactions with management and contributing to any feedback for improving customer service experiencesStay knowledgeable about all products and services to confidently address client questionsParticipate in cross-departmental training to shine as a Client Services Associate and reveal serious advancement opportunitiesWhat We Offer as a Client Services Associate:Extensive and ongoing one-on-one training designed for Client Services AssociatesOpportunities for community and charity involvementFlexible scheduling for a balanced life between work & lifeEducational & informative meetings with senior team members to enhance your customer service skillsTransparent career paths based on performanceQualifications of a Client Services Associate:High school diploma or experience relevant to a Client Services Associate roleA positive attitude and the ability to adapt to work with diverse people and teamsStrong teamwork skills and a commitment to helping clients succeedBackground in retail, restaurant, sales, or related fields is a plusA drive for leadership and a willingness to grow within the companyIf you’re ready to start a rewarding career as a Client Services Associate and have a passion for customer service, we are here for you! Apply today and take the first step in an exciting journey of growth and opportunity!#Linkedin-OnSite
Job DescriptionJob DescriptionWe are in immediate need to fill a new opening for an enthusiastic Telecommunications Account Representative. In this role, you will play a pivotal part in delivering exceptional customer service while driving sales growth and building lasting consumer relationships. If you thrive in a fast-paced environment and are strong in communicating with people directly, this opportunity is perfect for you!Responsibilities of the Telecommunications Account Representative:Act as the first point of contact for clients and providing top-tier customer serviceGenerate sales by presenting and recommending the best telecommunications products and services to customersPresent & educate any new products & services to customers and highlight the benefits of our telecommunications brandsCollaborate with the sales team to strategize and implement creative approaches to meet sales goalsFollow up with customers to ensure satisfaction and maintain relationships builtCollaborate with senior leaders and the Telecommunications Account Representative team to stay updated on industry trends to maintain a competitive edgeQualifications for the Telecommunications Account Representative:Bachelor’s degree in Business, Communications, or a related field is preferred but not requiredAny experience in sales, customer service, or as a Telecommunications Account RepresentativeStrong communication and negotiation skillsA positive and professional attitude and a passion to build strong connections with clients and consumersAbility to present a variety of products, services, and solutions in both a direct engagement and as a teamWhy Join Our Team as a Telecommunications Account Representative?Learn from industry leaders to sharpen your sales and customer service skillsA collaborative team that values uniqueness, growth, and professionalism Have a direct impact on the success of our company and the expansion of our consumer marketCompetitive pay & bonus potentialIf you’re passionate about taking control of your career in a fast-growing and dynamic field, apply today to become a valued Telecommunications Account Representative and take the next step in your career!#Linkedin-OnSite
Job DescriptionJob DescriptionHere at Highland Management Group, we are looking for an energetic and motivated Field Sales Associate to join our team. As a Field Sales Associate, you will be responsible for driving sales in the field by engaging with potential customers in a face to face environment, presenting our products and services, and closing deals. As a Field Sales Associate, you will work closely with the sales team to strategize and ensure alignment on goals, and report your sales progress. If you thrive in a fast paced environment and have a passion for building relationships, and exceeding sales targets this is the position for you! At Highland Management Group, we are dedicated to creating a positive and supportive environment where our team members can learn, grow and succeed. We pride ourselves on delivering exceptional products and services to our customers while offering employees the opportunity to thrive in a collaborative and rewarding atmosphere. Field Sales Associate Responsibilities:Engage with potential clients in the field, presenting our products and services in a clear and compelling way to generate new sales opportunities. Demonstrate and showcase the benefits and value of our offerings. Collaborate with the Field Sales Associate team daily to align goals, strategies, and best practices to maximize sales efforts and customer outreach. Support and implement brand marketing initiatives and promotional activities. Participate in daily Field Sales Associate meetings to address any challenges or issues. Ensure accurate and timely data entry of client information into the system. Field Sales Associate Qualifications: High school diploma or equivalent Proven sales experience with a track record of meeting or exceeding targets, preferably in field sales or direct sales. Valid driver’s license and reliable transportation required for traveling to client locationsA positive, resilient attitude with a passion for achieving sales success. Excellent verbal and written skills and the ability to close sales in a competitive environment. Ability to stand for the duration of shift except for meal breaks and rest periods. #Linkedin-OnSite
Job DescriptionJob DescriptionAt Highland Management Group, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience. You will handle a variety of customer interactions from answering questions to processing orders, providing product information, and troubleshooting concerns. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving. At Highland Management Group, we take pride in creating a friendly and supportive work environment where everyone can work together and feel included. As an Entry Level Customer Service Team Member, we are committed to providing outstanding service to our customers while promoting growth and development for our employees. Joining our team means becoming part of a company that values teamwork, customer satisfaction, and sales success. Entry Level Customer Service Team Member Responsibilities:Assist customers with inquiries, providing clear and helpful information about products, services, and sales opportunities. Provide professional, knowledgeable, courteous customer service and maintain friendly, helpful demeanor. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets. Resolve customer complaints promptly and in a manner that will retain and promote customer loyalty. Attend daily team campaign meetings to set goals, collaborating with the sales team. Directly market and sell products and services to qualified customers in a face-to-face environment. Entry Level Customer Service Team Member Qualifications:High School Diploma or GEDStrong communication skills, both written and verbal, with the ability to clearly explain products and services and effectively drive sales. A positive, team-oriented attitude with a willingness to help others.Strong problem solving abilities, ensuring customer issues are addressed accurately and efficiently, while contributing to overall sales goals. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.#Linkedin-OnSite
Job DescriptionJob DescriptionAt Highland Management Group, we’re looking for motivated, customer-focused Frontier Account Representatives to join our team. In this role, you will be responsible for managing client relationships, driving sales, and providing exceptional customer service to individuals seeking telecommunications solutions. If you enjoy problem-solving and are eager to make a difference for clients, the Frontier Account Representative is the right position for you to build a successful career in a fast growing telecommunications industry. Frontier Account Representative Responsibilities: Build lasting relationships with customers, becoming their primary face to face contact for all telecommunication services. Collaborate with the Telecommunications Account Representative team to ensure seamless onboarding and account management for new clients. Develop and implement effective sales strategies to target and acquire new business clients for our telecommunications solutions. Understand customer needs and offer tailored sales solutions. Drive sales while contributing to a supportive and fun team environment. Ability to effectively give presentations and business reviews to management. Meets regularly with the Telecommunications Account Representative team to troubleshoot and resolve any issues that arise, ensuring effective communication and timely problem-solving. Frontier Account Representative Qualifications:Experience in sales, business development, or account management, in telecommunications industries preferred but not required.The Telecommunications Account Representative should possess the ability to effectively address and resolve client concerns, ensuring their needs are met and maintaining strong, positive relationships.Openness to feedback, and creativity in delivering sales solutions.Proven track record of meeting or exceeding sales quotas in a competitive sales environment. Ability to thrive in a fast-paced, goal driven environment with a high degree of independence. Reliable transportation needed for commuting to and from offices and field locations. #Linkedin-OnSite
