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    Program Manager - Inpatient Facility  

    - Schenectady

    Job DescriptionJob DescriptionDescription:PROGRAM MANAGER:Conifer Park is looking for a Program Manager to join our Inpatient clinic in Glenville, NY. In this role, you will focus on maintaining a therapeutic program for patients while developing and implementing, as well as evaluating and reporting, on program goals and objectives. You will plan, schedule and coordinate the delivery of services for the assigned program in cooperation with all other relevant departments for all shifts as well as managing all program changes as needed.
    DUTIES AND RESPONSIBILITIES:Ensures that patients receive individualized care and attention. Manages patient census effectivelyProvides timely resolution of patient concerns & complaints (patient-patient; patient-staff)Maintains a well-coordinated provision of interdisciplinary care for patients before, during and after dischargeCoordinates the timely delivery of specialized services for patients from other relevant departments and disciplines (medical, nursing, psychiatry, activities, dietary)Participates with Intake Department and Admissions Department to ensure the efficient and timely admission of patientsProvides individual and group supervision to assigned staff, covering both clinical skills and administrative issuesEnsures adequate numbers and presence of properly credentialed staff at all timesDevelop, deliver and ensure staff participates in and all mandatory trainingsProvides timely feedback, praise and discipline to staff (working cooperatively with HR & the Union)Continually strives to improve the quality of service to provide excellence in patient careContinually monitors and, along with staff, refines the clinical program to meet the needs of the patients (using chart audits, patient & referent satisfaction surveys, staff competency reviews, etc)Maintains current knowledge of OASAS regulations and JCAHO standardsEnsures staff and program maintain compliance with OASAS/JCAHO (particularly documentation)Ensures that all relevant staff are aware of individual patient care issues, inter-departmental developments and organizational policyHolds regularly scheduled staff meetings and shares information from other departmentsMaintains current policies/procedures for staff on the unit(s) and ensures staff awareness of policiesMaintains a confidential environment in which both patients and staff feel respected and safeOther duties as requiredSchedules:Mondays-Fridays 8:00am-5:00pmSundays - Thursdays 8:00am - 5:00pm
    Requirements:REQUIREMENTS:Bachelor's Degree with QHP, including RN, CASAC, MHC, etcMaster's Degree preferredLicense such as LMHC or LMSW preferredBasic PC skills desirable (spreadsheet and word processing)We offer competitive wages, benefits, and a pension plan in a supportive working environment.Background checks, pre-employment & drug screenings required.
    We are an equal opportunity employer according to standards
    INDHP

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    Regional Program Manger  

    - Schenectady

    Job DescriptionJob DescriptionAre you Ready to Launch Your Career? ???? Join us in our mission as a Regional Program Manager at Catholic Charities Disabilities Services.Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. As the Regional Program Manager, you will play a pivotal role in individuals' lives, making a significant impact through: The position of Residential Regional Program Manager is part of the Residential Services team and requires a strong foundation in residential and direct care services.The Residential Regional Program Manager is responsible for the supervision and management of multiple Individualized Residential Alternatives (IRA’s) operated by Catholic Charities Disabilities Services. In addition to the overall responsibilities associated with the residential program, the Residential Regional Program Manager also has specific responsibilities in the area of maintenance, transportation, recreation, quality assurance, development, education & training, and personnel that relate to the operation of the IRA’s. The individual is also responsible for participating in organizational meetings, representing the agency in numerous events, meetings, etc. and otherwise advocating on behalf of the people served by the agency. This position requires teamwork and carries with it the responsibility of performing related work as required.Regional Program Manager Minimum Salary: $26.00/hourRegional Program Manager Maximum Salary: $26.00/hourRegional Program Manager Schedule: M-F 8:30am-5pm, but flexibility needed for occasional evening and weekend coverage**We offer differential for any hours worked between 3pm Friday and 7am Monday**Qualifications: Valid NYS Driver’s License and personal transportationAn Associate’s Degree in human services or related fieldA minimum of one year experience in the field of developmental disabilities plus supervisory experience is preferredWe value work-life balance and offer some stellar benefits:For benefit-eligible positions: Health/Dental/Vision/Life Insurance Retirement planning options Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) Click here for our Benefits BrochureA diverse and inclusive work environment Employee Assistance Program Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Exciting referral bonuses Ongoing training and development Recognition and Awards Career Growth A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.Applicants have rights under Federal Employment Law:Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

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    Regional Program Manger  

    - Schenectady

    Job DescriptionJob DescriptionAre you Ready to Launch Your Career? ???? Join us in our mission as a Regional Program Manager at Catholic Charities Disabilities Services.Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. As the Regional Program Manager, you will play a pivotal role in individuals' lives, making a significant impact through: The position of Residential Regional Program Manager is part of the Residential Services team and requires a strong foundation in residential and direct care services.The Residential Regional Program Manager is responsible for the supervision and management of multiple Individualized Residential Alternatives (IRA’s) operated by Catholic Charities Disabilities Services. In addition to the overall responsibilities associated with the residential program, the Residential Regional Program Manager also has specific responsibilities in the area of maintenance, transportation, recreation, quality assurance, development, education & training, and personnel that relate to the operation of the IRA’s. The individual is also responsible for participating in organizational meetings, representing the agency in numerous events, meetings, etc. and otherwise advocating on behalf of the people served by the agency. This position requires teamwork and carries with it the responsibility of performing related work as required.Regional Program Manager Minimum Salary: $26.00/hourRegional Program Manager Maximum Salary: $26.00/hourRegional Program Manager Schedule: M-F 8:30am-5pm, but flexibility needed for occasional evening and weekend coverage**We offer differential for any hours worked between 3pm Friday and 7am Monday**Qualifications: Valid NYS Driver’s License and personal transportationAn Associate’s Degree in human services or related fieldA minimum of one year experience in the field of developmental disabilities plus supervisory experience is preferredWe value work-life balance and offer some stellar benefits:For benefit-eligible positions: Health/Dental/Vision/Life Insurance Retirement planning options Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) Click here for our Benefits BrochureA diverse and inclusive work environment Employee Assistance Program Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Exciting referral bonuses Ongoing training and development Recognition and Awards Career Growth A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.Applicants have rights under Federal Employment Law:Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

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    Coast Medical Service is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Schenectady, New York. Job Description & Requirements Specialty: ED - Emergency DepartmentDiscipline: RNStart Date: 07/22/2025Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelCoast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you!Coast Medical Services Job ID . Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Emergency Room,19:00:00-07:30:00 Benefits Holiday PaySick pay401k retirement planPet insuranceHealth Care FSA Compensation Information:
    Starting at $2353.00 / weekly

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    Category:: Professional
    Subscribe::
    Department:: Workforce Development and Community Education
    Locations:: Schenectady, NY
    Posted:: Apr 29, 2025
    Closes:: Open Until Filled
    Type:: Full-time
    Position ID:: 187763
    About SUNY Schenectady County Community College:

    SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

    Job Description:

    SUNY Schenectady County Community College is seeking a full-time Fiscal Director and Grant Administrator for our Workforce Development and Continuing Education Division. Reporting to the Vice President of Workforce Development and Continuing Education, the Fiscal Director is responsible for the overall fiscal administration of the Division of Workforce Development and Continuing Education working in tandem with Division staff and partners. In addition, the Fiscal Director has complete responsibility for the financial aspects of all the division's grants from reporting, budgeting, procurement, internal auditing, contract development and review. The incumbent does not have supervisory responsibilities.This position is partially grant-funded.
    RESPONSIBILITIES
    Participate in strategic planning sessions to evaluate current division and grant progress towards meeting fiscal goals and develop additional plans for fiscal and operational growth of the Division.Responsible for the oversight and management of the Division's funds to ensure all expenditures are based on the proposed project and support the outcomes that were proposed and approved by funding agencies.Oversee Division grants payable functions, coordinate preparation of purchase orders to ensure requests are within budget guidelines and coded according to budget component and funding sourceMonitor project allocations within budget components, prepare and submit monthly or quarterly financial status reports and budget analysis as required by funding sources. Work with college's Administration and Business Office to monitor, track and reconcile flow of grant fundsReview Banner entries monthly, prepare and input, adjust entries as needed, and report to Division staff on a monthly basis. Maintain Division computerized financial records using the College's Banner systemForecast division and grant expenditures and develop budget modifications as needed. Calculate expected expenditures based on existing and proposed program designsAssist in developing and writing proposals for grant applications and be responsible for the development of related budgetsDevelop annual Division budget in consultation with Vice President and Division staffDevelop and provide financial assessment information for other associated project applicationsPrepare for and assist with internal, Federal, State and sponsor auditsDevelop and assist in the creation of additional courses and/or programs as needed to enhance the educational work done by the DivisionParticipate in the development of educational pathways between non-credit and credit coursesPromote consistent exchange of information in a transparent and collaborative environment. Participate in regular meetings and communications with other members of the team, and program partners in order to collaborate, monitor progress and identify issues that impact the achievement of Division's goalsCommunicate effectively with Project Director, fellow team members, SUNY Schenectady staff, partners, vendors and other stakeholders to ensure that fiscal and data management meet the Division goals and grants' contractual obligationsPerform other related duties as assigned

    Requirements:

    Minimum Qualifications:
    Bachelor's degree in accounting, finance, business administration or economics.Minimum of five (5) years' experience in complex programs, accounting and grant managementDemonstrated experience in working collaboratively with partner agencies or organizations to achieve unified outcomes or goalsExperience in managerial accounting and generally accepted accounting principlesKnowledge of accounting, finance, budgeting/forecasting processes and general business.Demonstrated experience in the development of complex reports and analysis using current technology and softwareDemonstrated knowledge of project managementDemonstrated ability to work under time constraints resulting from the cyclical nature of duties and responsibilities
    Preferred Qualifications:
    Demonstrated experience in education, training, healthcare or social service fieldFoundational understanding of career trends and occupations in various areas.Critical thinking and problem-solving skillsSolid technology skills in desktop and web-based applications, including but not limited to the Microsoft suiteEstablish effective working relationships within a diverse environmentStrong written and verbal communication skillsAbility to organize information clearly and preciselyUnderstanding of the sensitivity of confidential materialsAbility to work independently and as part of a team
    Special Information:
    VISA sponsorship is not available for this positionOffers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts

    Additional Information:

    Salary: $60,800
    At SUNY Schenectady, salary is only one aspect of your compensation package.
    Benefits and perks:
    As a full-time team member here, you'll enjoy:
    Comprehensive health care coverageDental and vision coverageA choice of retirement systems A deferred compensation program Professional development opportunities Two on-site childcare providers (dependent on availability)Discounted YMCA health club membershipPlus additional savings programs and perks!

    Application Instructions:

    Applications Due By: Applications accepted until position is filled.
    If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at or .
    Applicants must submit the following documents to be considered for this position:
    Cover letterResumeCompleted SUNY Schenectady Employment ApplicationReferences: Please provide three professional references which include name, title, and contact information
    CAMPUS SAFETY REPORT
    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here .
    SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

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    Nontraditional Career Advisor  

    - Schenectady

    Category:: Professional
    Subscribe::
    Department:: Career and Transfer Services
    Locations:: Schenectady, NY
    Posted:: Jun 20, 2025
    Closes:: Open Until Filled
    Type:: Full-time
    Position ID:: 189463
    About SUNY Schenectady County Community College:

    SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

    Job Description:

    SUNY Schenectady County Community College seeks a full-time Nontraditional Career Advisor to join their team. Reporting to the Director of Career & Transfer Services, the Career Advisor provides career, employment, and educational advising and referral services to students and potential students on an individual and/or group basis with special emphasis on non-traditional career and technical program recruitment, completion and placement. In addition, the Career Advisor facilitates networking between students and career professionals for purposes of career exploration, mentoring, field experience, and long-term job placement and provides follow up services to ensure positive student outcomes.
    Responsibilities:
    Provide life-career guidance in regard to career decision making and planning with a strong emphasis on increasing awareness of, and interest in, careers non-traditional to gender.Provide advisement in regard to academic choices, academic support services and experiential learning options related to intended career pathways.Develop learning experiences and working relationships with various departments of the college in regard to nontraditional careers and special populations.Coordinate experiential learning programs and processes including the Federal Work Study and paid internships for on and off campus work sites.Maintain partnerships and network with community employers and agencies. Assist in maintaining the office database/jobs board.Coordinate workshops and events pertaining to career readiness, job and internship search, and employment resources.Provide related classroom instruction as needed regarding non-traditional career related fields.Utilize related technology-based systems in order to provide information and services to students, faculty, community partners and employers.Participate in recruitment, advisement and registration related activities as needed.Participate in and/or coordinate projects related to career exploration and identification, mentoring, development of internships and career shadowing experiences.Develop and distribute information and resources targeted to students seeking careers in non-traditional fields as well as other special populations within the college community.Assist in the promotion of career services, events, and activities with special emphasis on those related to non-traditional careers and special populations.

    Requirements:

    Minimum Qualifications:
    Associate's Degree in guidance and counseling, student personnel or related field and a minimum of two years of experience in the area of human resources, education, counseling or employment related servicesFamiliarity with MS Office, Office 365, Adobe, and cloud based social media and marketing sites as well as database/CSM programs
    Preferred Qualifications:
    Bachelor's Degree and two years of higher education experience in a student support role such as Career Services, Advising, Coaching, or other support program or services.Demonstrated experience in career development and experiential learning activities as well as MBTI or similar certification
    Special Information:
    VISA sponsorship is not available for this positionOffers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts and certifications.

    Additional Information:

    Salary: $43,405
    At SUNY Schenectady, salary is only one aspect of your compensation package.
    Benefits and perks:
    As a full-time team member here, you'll enjoy:
    Comprehensive health care coverageDental and vision coverageA choice of retirement systems A deferred compensation program Professional development opportunities Two on-site childcare providers (dependent on availability)Discounted YMCA health club membershipPlus additional savings programs and perks!

    Application Instructions:

    Applications Due By: Applications accepted until position is filled.
    If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at or .
    Applicants must submit the following documents to be considered for this position:
    Cover letterResumeCompleted SUNY Schenectady Employment ApplicationReferences: Please provide three professional references which include name, title, and contact information
    CAMPUS SAFETY REPORT
    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here .
    SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

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    Category:: Professional
    Subscribe::
    Department:: Workforce Development and Community Education
    Locations:: Schenectady, NY
    Posted:: May 30, 2025
    Closes:: Open Until Filled
    Type:: Full-time Grant Funded
    Position ID:: 188657
    About SUNY Schenectady County Community College:

    SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

    Job Description:

    SUNY Schenectady County Community College's Workforce Development and Community Education office is seeking a full-time Direct Support Professional (DSP) Success Coach to join their team. Reporting to the Assistant Director of Workforce Development and Community Education, the DSP Success Coach is a 12-month, full-time grant-funded position. The DSP Success Coach will support DSPs currently working in the field as they pursue a series of DSP Micro-credentials, each comprised of academic coursework in human services and written assignments to achieve national certification through the National Alliance for Direct Support Professionals (NADSP) e-badging. The DSP Success Coach works in partnership with faculty and students to ensure essential skills development and barrier removal to increase student outcomes
    Responsibilities:
    Meet weekly with student cohort(s) in the DSP program to provide support in meeting academic and NADSP badging requirements.Assist with student cohort enrollment and registration.Facilitate First Year Seminar through the use of an online Learning Management System that incorporates e-badging requirements.Organize program orientations in Spring and Fall semesters.Assist in the dissemination of curriculum maps to all students for Microcredentials to DSP Certificate, to Human Services, A.S. degree.Monitor student outcomes data and work with students and faculty in addressing challenges.Support and assist, when necessary, students in accessing learning management systems to complete coursework and certification.Assist faculty in identifying at-risk students, and assist in directing students to the appropriate support services and/or interventions.Collaborate with Assistant Director to provide wrap around supports by meeting with students and their employers monthly.Track, document, and report completion of NADSP Badges.

    Requirements:

    Minimum Qualifications:
    Associate's degree is required, with experience in Human Services.Experience as a Direct Support ProfessionalStrong written and verbal skillsAn understanding of the human services field.
    Preferred Qualifications:
    Bachelor's degree.An understanding of student success and retention strategies in higher education, preferably with adult learners.Experience working in a higher education setting or workforce development.
    Special Information:
    VISA sponsorship is not available for this positionOffers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts and certifications.

    Additional Information:

    Salary: $45,000
    At SUNY Schenectady, salary is only one aspect of your compensation package.
    Benefits and perks:
    As a full-time team member here, you'll enjoy:
    Comprehensive health care coverageDental and vision coverageA choice of retirement systems A deferred compensation program Professional development opportunities Two on-site childcare providers (dependent on availability)Discounted YMCA health club membershipPlus additional savings programs and perks!

    Application Instructions:

    Applications Due By: Applications accepted until position is filled.
    If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at or .
    Applicants must submit the following documents to be considered for this position:
    Cover letterResumeCompleted SUNY Schenectady Employment ApplicationReferences: Please provide three professional references which include name, title, and contact information
    CAMPUS SAFETY REPORT
    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here .
    SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

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    Patient Access Representative  

    - Schenectady

    Job DescriptionJob Description
    Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations.If you’re passionate about providing top-notch service and working together to make a difference in patients' lives, we want to hear from you! Apply Today!General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered.ResponsibilitiesPrepare appointments for the following day to ensure accuracy of data – to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate;Greets patients promptly and professionally;Professionally answers incoming phone calls;Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR;Properly collects copayments and balances;Performs responsibilities within OrthoNY’s practice management system in a standard manner as defined by the Patient Access Supervisor/Manager;Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic;Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day;Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled;Prints (or sends to patient portal) any handouts that need to be given to the patient;Maintains a high level of confidentiality and complies with HIPAA standards;Maintains a neat and organized workspace, and restocks supplies as needed;Travels to other offices as needed for coverage;Other duties as assigned.QualificationsHigh School Diploma required; some higher education preferred;Knowledge of medical insurances preferred;Exceptional customer service skills required;Experience working with an EMR/PM required;Exceptional written, verbal and interpersonal communication skills;Highly organized with strong attention to detail;Quick thinker with ability to pivot in a fast-paced environment;Ability to multi-task in a high-volume environment is a must;Valid driver’s license and vehicle for needed travelOther InformationAbility to travel to various OrthoNY locations if needed. Reliable transportation is essential.
    Monday-Friday 8am-4:30pm

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    Client Care Sales Representative  

    - Schenectady

    Job DescriptionJob DescriptionThe Client Care Sales Representative is a vital member of our team, playing a key role in delivering exceptional service and contributing to the company’s growth. This phone-focused position is dedicated to managing sales calls, providing quotes, booking inspections, and upselling ancillary services. As prospective clients' first point of contact, the Client Care Sales Representative builds trust, fosters strong relationships, and creates a lasting first impression of our company. Through professional communication, this team member not only enhances business value but also ensures that clients are guided with clarity and confidence through one of the most significant decisions of their lives. Bilingual Preferred (English/Spanish)Company OverviewMax Home Inspections (MHI) is a rapidly growing family-owned company that has been serving the Florida market since 2016, conducting home, commercial, and sewer line inspections. Our experienced team has completed over 20,000 inspections for all ages, sizes, and types of properties. MHI provides our customers with peace of mind by helping them avoid potential issues with their prospective property.Join a team of talented high performers supported by a robust and vibrant culture that has made MHI an employer of choice in the industry!Role and ResponsibilitiesHandle incoming sales-related calls with the goal of booking inspections and providing prompt, professional assistanceProvide quotes, schedule inspections, and respond to inquiries from non-call channels (e.g., emails, texts)Conduct outbound sales follow-ups on unscheduled orders to increase bookings and conversionsEducate clients and real estate agents on services and inspection options that best meet their needsActively upsell ancillary services to enhance scheduled inspectionsAssist with non-sales inquiries via phone and non-call channels as neededCheck voicemails/emails for urgent issues and inspection schedules as directed by managementComplete additional tasks or special projects as assigned by MHI managementSkillsHigh school diploma, GED, or equivalent (additional education preferred but not required)Bilingual (English/Spanish) preferredProficient phone skills, with the ability to engage clients professionally and build rapportStrong written and verbal communication skills, including active listening and a friendly, helpful communication styleAbility to adapt to changing business needs, processes, and technologiesStrong problem-solving skills, with the ability to think critically and resolve client concerns efficientlyTeam-oriented with the ability to collaborate with colleagues to meet company goalsFamiliarity with general administrative procedures and systemsAttention to detail, including proofreading and verifying information accuracyExperience working remotely and within a distributed team (preferred)Proficiency with computers, mobile devices, and customer service software (preferred)Strong time management and organizational skills, with the ability to prioritize tasks effectivelyAbility to follow instructions, adhere to policies, and maintain a quiet, undistracted work environmentReliable high-speed internet connectionPrevious call center, sales, or customer service experience is a plusCompany BenefitsCompetitive starting payFully remote workA growing company that encourages leadership development and promotionKnowledgeable, encouraging, and present leadershipFamily-friendly culture with regular employee events/gatheringsInclusive and collaborative cultureOngoing training and personal learning opportunitiesBe supported by caring teammates who like to have fun!

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    Job DescriptionJob DescriptionOn a mission to provide unique solutions to homeowners.We are an EXCLUSIVE SERVICE PROVIDER for The Home Depot. We serve The Home Depot retail stores from South Carolina to Maine.Entry Level Sales Representatives provide marketing support for the kitchen sales department.Job Description:Act as a brand ambassador for The Home Depot Home ServicesProvide great customer service and ask customers if they have an interest in improving their kitchenOffer a FREE kitchen designWork in the stores closest to your homeJob Requirements:As a service provider for The Home Depot, background checks are mandatory.Ability to use a mobile device to input appointment information for the designers.Must have a friendly, out-going personality with lots of energy.Benefits:Commission pays an average of $19 an hour. Top producers are earn substantially more!Flexible schedule: Work stores during peak hours for maximum earningsContinual coaching in sales and marketingAdvancement opportunities. Our management team consists of people promoted from within. If you have any of the following skills or experience, this is the job for you:If you have any experience in the following retail fields, this is the job for you: Sales Associate, Cashier, Sales Clerk, Brand Associate, Apparel Team Member, Wireless Sales Consultant, Key HolderAlso, several of our top performing staff have migrated from the following food service fields and found a home with us: Bartender, Mixologist, Server, Host, Waiter, Waitress, CateringCompany DescriptionRevelare Kitchens is on a mission to improve the lives of homeowners by providing unique solutions. Honored by Central Penn Business Journal as one of the Fastest Growing Companies in Central PA! Recognized as one of the largest home improvement companies in the ENTIRE country with over 10 years of consecutive growth. Proud contributor to Extreme Makeover Home Edition and a Finalist for the Central Pennsylvania Business of the year award! Corporately based in York, PA with operations in Pennsylvania, Maryland, Delaware, New Jersey, New York, Vermont, New Hampshire, Massachusetts, and Maine.Company DescriptionRevelare Kitchens is on a mission to improve the lives of homeowners by providing unique solutions. Honored by Central Penn Business Journal as one of the Fastest Growing Companies in Central PA! Recognized as one of the largest home improvement companies in the ENTIRE country with over 10 years of consecutive growth. Proud contributor to Extreme Makeover Home Edition and a Finalist for the Central Pennsylvania Business of the year award! Corporately based in York, PA with operations in Pennsylvania, Maryland, Delaware, New Jersey, New York, Vermont, New Hampshire, Massachusetts, and Maine.

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    Job DescriptionJob DescriptionBenefits:
    License reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development
    ROLE DESCRIPTION:
    As a Customer Service Representative - State Farm Agent Team Member with Amy Aldrich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    Answer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QUALIFICATIONS:
    Communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.

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    Lia Toyota Colonie - Appointment Coordinator/Service BDC  

    - Schenectady

    Job DescriptionJob DescriptionLia Toyota Colonie is seeking Business Development Center Agents to join our service team.COMPENSATION RANGE: $40k-$50k based on experienceSIGN ON BONUS: N/AREQUIREMENTS:• Organized and ambitious self-starter• Enthusiastic personality• Knowledge of dealership procedures preferred, but not required• Ability to provide quality customer service• Computer literacy• Prompt & courteous• Professional personal appearance & excellent verbal/written communication• Must have clean & valid driver's licenseKEY RESPONSIBILITIES:• Make outbound calls and establish follows-up with service appointments• Answer customer questions about service performed or products purchased or refer them to someone who can• Any other duties assigned by managerBENEFITS:• Medical, Dental and Vision• 401K Plan with Employer Match• Paid Time Off• Paid Weekly• An employer funded Life Insurance Plan• Discounts on services and parts• Employee vehicle purchase plans • Company provided uniformsABOUT US:The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.COMMUNITY:We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

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    Educational Interpreter - Schenectady, New York  

    - Schenectady

    Job DescriptionJob DescriptionMinimum 1+ years intrepreter experience required.
    A skilled professional in Sign Language Interpreting and Teaching for Deaf and Hard-of-Hearing students is needed for a full-time contract position in Schenectady, NY. This role involves providing one-on-one interpreting services as well as serving as a Teacher of the Deaf. Key Responsibilities:Deliver 1:1 sign language interpreting services to support Deaf and Hard-of-Hearing students in classroom settings and related activitiesTeach and develop educational plans that meet the needs of Deaf and Hard-of-Hearing students, ensuring accessibility and engagementCollaborate with school staff to implement appropriate acmodations and support servicesMaintain student confidentiality and advocate for the needs of students with hearing impairmentsMonitor student progress and adjust instructional strategies accordinglyQualifications:Current New York State certification as a Teacher of the Deaf and/or Sign Language InterpreterProficient in American Sign Language (ASL)Experience working with Deaf and Hard-of-Hearing studentsStrong munication and collaboration skillsAbility to work full-time within a school environmentThis position is an excellent opportunity to make a meaningful impact on the educational success of Deaf and Hard-of-Hearing students. Interested candidates who meet the qualifications are encouraged to apply now for this rewarding role.

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    Job DescriptionJob DescriptionBenefits:
    License reimbursement401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development
    ROLE DESCRIPTION:
    As Account Associate - State Farm Agent Team Member for Amy Aldrich - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

    Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

    RESPONSIBILITIES:
    Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:
    Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.


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    Job DescriptionJob DescriptionBenefits:
    Hiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development
    ROLE DESCRIPTION:
    As a Customer Relations Representative - State Farm Agent Team Member with Nikki Stone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    Manage customer inquiries and resolve issues.Maintain customer records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:
    Communication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.

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    Job DescriptionJob DescriptionSalary: TBD
    Sheally Insurance Group is seeking a Commercial Lines Customer Service Representative. The successful candidate will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
    Duties and Essential Job Functions:
    Provide service to existing clients related to updating policies, taking payments, answering questions, providing documentation.Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.Support Commercial Lines team to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in agency management system.Collaborate with team members, answer questions, and participate in formal and informal meetings as needed.Perform administrative duties as needed such as answering phones, opening mail, and greeting visitors.Additional duties as assigned.
    Qualifications, Etc.Hold an NC insurance license or being willing to obtain one in the first eight months of employment.Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills.Have strong sense of urgency, attention to detail, organization, multi- tasking, and follow up skills.Have excellent time management skills with a personal accountability mindset.Have technology and computer proficiency, including agency management systems and carrier website navigation.

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    Job DescriptionJob DescriptionSalary: TBD
    Sheally Insurance Group is seeking a Commercial Lines Customer Service Representative. The successful candidate will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
    Duties and Essential Job Functions:
    Provide service to existing clients related to updating policies, taking payments, answering questions, providing documentation.Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.Support Commercial Lines team to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in agency management system.Collaborate with team members, answer questions, and participate in formal and informal meetings as needed.Perform administrative duties as needed such as answering phones, opening mail, and greeting visitors.Additional duties as assigned.
    Qualifications, Etc.Hold an NC insurance license or being willing to obtain one in the first eight months of employment.Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills.Have strong sense of urgency, attention to detail, organization, multi- tasking, and follow up skills.Have excellent time management skills with a personal accountability mindset.Have technology and computer proficiency, including agency management systems and carrier website navigation.

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    Job DescriptionJob DescriptionBenefits:
    Hiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development
    ROLE DESCRIPTION:
    As Account Representative - State Farm Agent Team Member for Shirley Martinez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

    Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

    RESPONSIBILITIES:
    Provide information about insurance products and services.Assist customers with policy applications and renewals.Handle customer inquiries and provide timely responses.Maintain accurate records of customer interactions.QUALIFICATIONS:
    Communication and interpersonal skills.Detail-oriented and able to multitask.Experience in customer service or sales preferred.


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    Job DescriptionJob DescriptionBenefits:
    Hiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development
    ROLE DESCRIPTION:
    As a Customer Service Representative - State Farm Agent Team Member with Nikki Stone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

    We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

    RESPONSIBILITIES:
    Answer customer inquiries and provide policy information.Assist customers with policy changes and updates.Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.QUALIFICATIONS:
    Communication and interpersonal skills.Detail-oriented and able to multitask.Previous customer service experience preferred.

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    Job DescriptionJob DescriptionBenefits:
    Hiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development
    ROLE DESCRIPTION:
    As Account Associate - State Farm Agent Team Member for Nikki Stone - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

    Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

    RESPONSIBILITIES:
    Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:
    Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.



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