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    Resident Services Representative  

    - Ponte Vedra
    Job DescriptionJob DescriptionJoin Our Team!We are looking for a dedic... Read More
    Job DescriptionJob Description

    Join Our Team!

    We are looking for a dedicated and enthusiastic individual to become part of our dynamic Resident Services Department, proudly serving the vibrant Nocatee community.

    The Resident Services Representative is a vital point of contact for residents and guests, delivering exceptional service, accurate information, and ongoing support to ensure a seamless and positive experience. This role oversees the resident identification system, issues ID cards, coordinates amenity reservations, and provides general administrative assistance.

    The ideal candidate is an excellent communicator with experience in office administration and a warm, professional presence at the front desk. Success in this position requires strong attention to detail, professionalism, and a genuine passion for serving residents and guests.

    Essential Duties and Functions

    Respond to high volumes of email inquiries, phone calls, and walk-in questions in a prompt and professional manner. Assist with onboarding new residents, Support the Resident Services Manager in daily operations and customer service. Issue and manage resident and guest identification badges for access to District amenities.Maintain up-to-date knowledge of District policies, procedures, and governing documents. Enforce community policies and procedures to promote safety, order, and community standards. Conduct data entry and record keeping for various administrative projects. Accurately route calls and inquiries to appropriate departments or team members as needed. Provide administrative support as assigned by the Resident Services Manager.

    Requirements

    Position Requirements

    Excellent verbal and written communication skills, including active listening and clear, professional correspondence.Strong interpersonal skills with the ability to build positive relationships with residents, guests, and team members. Proven customer service skills and a service-oriented mindset, with the ability to resolve concerns efficiently and courteously.Ability to function well in a fast-paced and at times high-stress environment while maintaining professionalism and composure.Strong organizational and time management skills, with a keen attention to detail and the ability to meet deadlines. Proficient in Microsoft Office Suite and the ability to quickly learn and adapt to new software systems and processes. Comfortable with general office equipment such as printers, copiers, and scanners.

    Education and Experience

    High school diploma or GED required.Minimum one year related experience in a front desk, administrative, or customer service role (job or volunteer-based experience accepted).

    Schedule

    This is a Full-Time position, Monday through Friday, with some weekend shifts required.This role is fully in-person with no remote work available. Attendance is required at major District events and functions.

    Benefits

    We offer a comprehensive benefits package that includes:

    Health, Dental, and Vision InsuranceShort-Term Disability and Voluntary Life Insurance457(B) Retirement Plan with Employer Matching

    Equal Employment Opportunity Statement

    Tolomato Community Development District is an Equal Opportunity Employer and prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, age, disability, military status, and other protected characteristics. Management is committed to this policy in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and overall treatment of employees.

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    Director of Service Dog Program Development  

    - Ponte Vedra
    Job DescriptionJob DescriptionPonte Vedra, FL. Nonprofit seeks full-ti... Read More
    Job DescriptionJob Description

    Ponte Vedra, FL. Nonprofit seeks full-time Director of Service Dog Program Development. Duties: strategic planning/oversight of service dog training and veteran support programs; standardize training protocols; develop staff/volunteer education; implement evaluation tools for canine/handler progress; support shelter dog selection/early training; collaborate with Warrior Support Team to align training with veteran rehabilitation goals; develop new veteran-facing support programs; advise on facility/program expansion. Req: Master’s in Nonprofit Management, Public Affairs, Public Administration, or Public Policy + 12 months experience in Service Dog Organization Administration.

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    Director of Service Dog Program Development  

    - Ponte Vedra
    Job DescriptionJob DescriptionPonte Vedra, FL. Nonprofit seeks full-ti... Read More
    Job DescriptionJob Description

    Ponte Vedra, FL. Nonprofit seeks full-time Director of Service Dog Program Development. Duties: strategic planning/oversight of service dog training and veteran support programs; standardize training protocols; develop staff/volunteer education; implement evaluation tools for canine/handler progress; support shelter dog selection/early training; collaborate with Warrior Support Team to align training with veteran rehabilitation goals; develop new veteran-facing support programs; advise on facility/program expansion. Req: Master’s in Nonprofit Management, Public Affairs, Public Administration, or Public Policy + 12 months experience in Service Dog Organization Administration.

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    Sales Assistant  

    - Ponte Vedra
    Job DescriptionJob DescriptionWe are looking for a part time detail-or... Read More
    Job DescriptionJob Description

    We are looking for a part time detail-oriented Sales Assistant to support the move-in process for residents at a newly established retirement community in Nocatee. This position requires excellent organizational skills, customer service expertise, and proficiency with tools such as Microsoft Office and DocuSign. This Contract-to-permanent role offers the opportunity to demonstrate your skills and transition into a long-term position.


    Responsibilities:

    • Coordinate and manage the move-in process for residents, ensuring all required steps are completed efficiently.

    • Provide exceptional customer service to residents and their families, addressing inquiries and concerns promptly.

    • Utilize Microsoft Office and DocuSign to handle documents, contracts, and other administrative tasks.

    • Conduct guided tours of the community to showcase its features and benefits.

    • Schedule appointments, follow-ups, and move-in dates with precision and attention to detail.

    • Maintain accurate records and documentation related to resident move-ins.

    • Collaborate with team members to ensure seamless communication and coordination.

    • Assist in creating a welcoming and supportive environment for new residents.

    • Ensure compliance with company policies and procedures throughout the move-in process.

    • Proficiency in Microsoft Office Suites, including Excel, Word, and Outlook.
    • Experience with DocuSign or similar electronic signature platforms.
    • Strong customer service skills with a focus on empathy and communication.
    • Ability to handle scheduling and organizational tasks with accuracy.
    • Previous experience in a healthcare, social assistance, or similar industry is preferred.
    • High attention to detail and ability to manage multiple priorities.
    • Excellent interpersonal skills for interacting with residents, families, and team members.
    • Ability to work independently and as part of a team in a fast-paced environment. Read Less
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    Care Coordinator  

    - Ponte Vedra
    Job DescriptionJob DescriptionJob Description:Care CoordinatorPosition... Read More
    Job DescriptionJob Description


    Job Description:

    Care Coordinator

    Position Identification

    Job Title: Care Coordinator

    Department: Nursing

    Reports To: Care Coordination Manager and Regional Operations Manager

    Supervisory Responsibilities: None, unless assigned by the Care Coordination Manager

    Level of Access: Level II

    Job Summary

    At North Florida Pediatrics, our patients and their parents are our number one priority. Care Coordinators will provide and facilitate clear and timely communication to patients with medication questions and physician authorized prescription refills, referral processing, and updating patients with lab and test results at the request of the clinician. Care coordinators will also operate as back up to the floor nursing staff assisting in covering lunches, breaks, and call offs at the instruction of the Care Coordination Manager or Chief Medical Officer. Other responsibilities include escorting the patient and parent to the assigned room, taking accurate vitals, uploading medical history and vitals into the EHR, provide vaccines to the pediatric patients according to the standard put in place by the Chief Medical Officer and the American Academy of Pediatrics, running basic tests/swabs if needed, and provide excellent bedside manner. Leads will also be given special tasks assigned by their manager.

    Essential Job Functions

    Assist Physicians in quick and effective communication with the patients.Completes assignments, tasks and reports assigned to them in a timely manner.Answers patient questions about care plan and medications.Put in medication refills with patients preferred pharmacy at the request of the physician.Assist NFP with medical special reports assigned by the manager.Assists the nurse staff on lunch and break coverage as well as call offs and vacations.Collects medical history updating the patient chart as needed.Prepare and conduct vaccination schedules based on the recommendation of the American Academy of Pediatrics.Coordinate with other nursing and front desk staff to ensure patient flow with scheduled and walk in appointments.Conducts in office testing as requested by the physician. (Strep, COVID, Flu, RSV, urinalysis, hemoglobin, vision, hearing, occasional bloodwork and PKUs)Assessing a child's needs and providing initial care.Identifying changes in children's symptoms and intervening in emergency situations.Keeping track of clinical supplies and reporting supplies that need reordered.Works collaboratively with other employees to promote the best care of the patient and efficient workflow Dealing with the anxieties and demands of parents and helping families to deal with their child's illness or injury.Provides excellent customer service to all patients, family members/care givers, and other employees Performs other duties as assigned.

    Knowledge, Skills, and Abilities

    Working knowledge of Office 365 (Word, Excel, Outlook, Teams).Working knowledge of commonly prescribed medications.Working knowledge of nursing duties expected in an outpatient clinic environment.Knowledge of current HIPAA regulations regarding PHI.Working knowledge of medical terminology in a pediatric setting.Experience in preforming in office testing as requested by the physician.Knowledge of pediatrics vaccination schedule.Ability to take a manual blood pressureBasic skill in daily office equipment uses (Phone Directories, Fax Machines, and Printers)Basic computer and computer software knowledge using Windows 10 or greater.Dependable and punctual with working hours and assigned tasks.Excellent customer service both in person and over the phone.Good communication skills both written and verbal.Ability to work in a fast passed, ever changing clinic environment.Effective task prioritization and multitasking skills.

    Education and Experience

    Required: High School Diploma or GEDRequired: Certified Medical Assistant Certificate from an accredited course or program.Required: Active BLS/ACLSRequired: 3 years of outpatient nursing experienceRequired: 3 years of vaccination administrationRequired: 2 years of phone triage and EHR use.Preferred: 2 years of calling in prescriptions to the pharmacy at the request of the physician.Preferred: College classwork in nursing or other related fields.

    Physical Requirements

    Travel: Must have reliable transportation to work and be able to travel if needed within the region to other offices.Seeing: Must be able to see well enough to read emails, documents, reports, etc.Hearing: Must be able to hear well enough to communicate with other staff, clients, vendors, etc. Must be able to hear well enough to assess blood pressure manually using a stethoscopeStanding/Walking: Must be able to move about the office for prolonged periods of time, including up and down stairsClimbing/stooping/kneeling: Must be able to stoop or kneel to pick up items, assist parents and children in performing necessary tasks (removing shoes, stepping onto the scale, assuming the correct position for height assessment, etc).Lifting/pulling/pushing: Must be able to lift up to 50 poundsTouching/grasping/feeling: Must be able to type and perform technical tasks

    Working Conditions: Normal working conditions absent extreme factors

    Note: The statements herein are intended to describe the general natures and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.


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    Care Coordinator  

    - Ponte Vedra
    Job DescriptionJob DescriptionJob Description:Care CoordinatorPosition... Read More
    Job DescriptionJob Description


    Job Description:

    Care Coordinator

    Position Identification

    Job Title: Care Coordinator

    Department: Nursing

    Reports To: Care Coordination Manager and Regional Operations Manager

    Supervisory Responsibilities: None, unless assigned by the Care Coordination Manager

    Level of Access: Level II

    Job Summary

    At North Florida Pediatrics, our patients and their parents are our number one priority. Care Coordinators will provide and facilitate clear and timely communication to patients with medication questions and physician authorized prescription refills, referral processing, and updating patients with lab and test results at the request of the clinician. Care coordinators will also operate as back up to the floor nursing staff assisting in covering lunches, breaks, and call offs at the instruction of the Care Coordination Manager or Chief Medical Officer. Other responsibilities include escorting the patient and parent to the assigned room, taking accurate vitals, uploading medical history and vitals into the EHR, provide vaccines to the pediatric patients according to the standard put in place by the Chief Medical Officer and the American Academy of Pediatrics, running basic tests/swabs if needed, and provide excellent bedside manner. Leads will also be given special tasks assigned by their manager.

    Essential Job Functions

    Assist Physicians in quick and effective communication with the patients.Completes assignments, tasks and reports assigned to them in a timely manner.Answers patient questions about care plan and medications.Put in medication refills with patients preferred pharmacy at the request of the physician.Assist NFP with medical special reports assigned by the manager.Assists the nurse staff on lunch and break coverage as well as call offs and vacations.Collects medical history updating the patient chart as needed.Prepare and conduct vaccination schedules based on the recommendation of the American Academy of Pediatrics.Coordinate with other nursing and front desk staff to ensure patient flow with scheduled and walk in appointments.Conducts in office testing as requested by the physician. (Strep, COVID, Flu, RSV, urinalysis, hemoglobin, vision, hearing, occasional bloodwork and PKUs)Assessing a child's needs and providing initial care.Identifying changes in children's symptoms and intervening in emergency situations.Keeping track of clinical supplies and reporting supplies that need reordered.Works collaboratively with other employees to promote the best care of the patient and efficient workflow Dealing with the anxieties and demands of parents and helping families to deal with their child's illness or injury.Provides excellent customer service to all patients, family members/care givers, and other employees Performs other duties as assigned.

    Knowledge, Skills, and Abilities

    Working knowledge of Office 365 (Word, Excel, Outlook, Teams).Working knowledge of commonly prescribed medications.Working knowledge of nursing duties expected in an outpatient clinic environment.Knowledge of current HIPAA regulations regarding PHI.Working knowledge of medical terminology in a pediatric setting.Experience in preforming in office testing as requested by the physician.Knowledge of pediatrics vaccination schedule.Ability to take a manual blood pressureBasic skill in daily office equipment uses (Phone Directories, Fax Machines, and Printers)Basic computer and computer software knowledge using Windows 10 or greater.Dependable and punctual with working hours and assigned tasks.Excellent customer service both in person and over the phone.Good communication skills both written and verbal.Ability to work in a fast passed, ever changing clinic environment.Effective task prioritization and multitasking skills.

    Education and Experience

    Required: High School Diploma or GEDRequired: Certified Medical Assistant Certificate from an accredited course or program.Required: Active BLS/ACLSRequired: 3 years of outpatient nursing experienceRequired: 3 years of vaccination administrationRequired: 2 years of phone triage and EHR use.Preferred: 2 years of calling in prescriptions to the pharmacy at the request of the physician.Preferred: College classwork in nursing or other related fields.

    Physical Requirements

    Travel: Must have reliable transportation to work and be able to travel if needed within the region to other offices.Seeing: Must be able to see well enough to read emails, documents, reports, etc.Hearing: Must be able to hear well enough to communicate with other staff, clients, vendors, etc. Must be able to hear well enough to assess blood pressure manually using a stethoscopeStanding/Walking: Must be able to move about the office for prolonged periods of time, including up and down stairsClimbing/stooping/kneeling: Must be able to stoop or kneel to pick up items, assist parents and children in performing necessary tasks (removing shoes, stepping onto the scale, assuming the correct position for height assessment, etc).Lifting/pulling/pushing: Must be able to lift up to 50 poundsTouching/grasping/feeling: Must be able to type and perform technical tasks

    Working Conditions: Normal working conditions absent extreme factors

    Note: The statements herein are intended to describe the general natures and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.


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    Human Resources Generalist  

    - Ponte Vedra
    Job DescriptionJob DescriptionAbout the Role:The Human Resources Gener... Read More
    Job DescriptionJob Description

    About the Role:

    The Human Resources Generalist at North Florida Pediatrics plays a pivotal role in managing and supporting the full spectrum of HR functions to ensure a productive, compliant, and positive work environment. This position is responsible for implementing HR policies, managing employee relations, and facilitating recruitment and onboarding processes tailored to the unique needs of healthcare professionals. The role requires close collaboration with department leaders to address workforce planning, performance management, and employee development initiatives that align with organizational goals. Additionally, the HR Generalist ensures compliance with healthcare regulations and labor laws, maintaining accurate records and handling sensitive employee information with confidentiality. Ultimately, this role contributes to fostering a supportive workplace culture that enhances employee engagement and retention within a dynamic healthcare setting.

    Minimum Qualifications:

    Bachelor’s degree in Human Resources, Business Administration, or a related field.Minimum of 3 years of experience in a Human Resources role, preferably within the healthcare industry.Strong knowledge of employment laws, healthcare regulations, and HR best practices.Proficiency in HR information systems (ADP or similar) and Microsoft Office Suite.Excellent communication and interpersonal skills with the ability to handle sensitive information confidentially.

    Preferred Qualifications:

    Professional HR certification such as PHR, SHRM-CP, is an advantageExperience working in a multi-disciplinary healthcare environment.Familiarity with healthcare-specific HR software and applicant tracking systems.Demonstrated ability to lead employee engagement and wellness initiatives.Advanced training in conflict resolution or mediation.

    Responsibilities:

    Partner with leadership to understand strategic priorities and workforce needs.Manage end-to-end recruitment processes including job postings, candidate screening, interviewing, and onboarding of healthcare staff.Maintain employee records in HRIS/ADP Workforce Now and ensure accuracy of data.Administer employee benefits and maintain accurate HR records in compliance with healthcare regulations.Assist with FMLA, leave of absence, accommodation requests.Provide guidance and support to employees and management on HR policies, conflict resolution, and performance management.Ensure compliance with federal and state employment laws, including FMLA and ADA.Analyze HR metrics and recommend solutions to improve productivity and reduce turnover.Support with employee engagement surveys, action planning, and retention initiatives.Coordinate training and development programs to enhance employee skills and ensure compliance with mandatory healthcare certifications.Assist with Worker's compensation claims.

    Skills:

    The required skills enable the HR Generalist to efficiently manage recruitment, employee relations, and compliance tasks critical to healthcare operations. Strong communication skills are essential for interacting with diverse healthcare staff and leadership, ensuring clear understanding of policies and procedures. Proficiency with HR information systems facilitates accurate record-keeping and data analysis to support decision-making. Knowledge of healthcare regulations ensures that all HR activities comply with legal and industry standards, minimizing risk. Preferred skills such as certification and experience with healthcare-specific tools enhance the ability to implement specialized programs and contribute to a positive organizational culture.


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    Human Resources Generalist  

    - Ponte Vedra
    Job DescriptionJob DescriptionAbout the Role:The Human Resources Gener... Read More
    Job DescriptionJob Description

    About the Role:

    The Human Resources Generalist at North Florida Pediatrics plays a pivotal role in managing and supporting the full spectrum of HR functions to ensure a productive, compliant, and positive work environment. This position is responsible for implementing HR policies, managing employee relations, and facilitating recruitment and onboarding processes tailored to the unique needs of healthcare professionals. The role requires close collaboration with department leaders to address workforce planning, performance management, and employee development initiatives that align with organizational goals. Additionally, the HR Generalist ensures compliance with healthcare regulations and labor laws, maintaining accurate records and handling sensitive employee information with confidentiality. Ultimately, this role contributes to fostering a supportive workplace culture that enhances employee engagement and retention within a dynamic healthcare setting.

    Minimum Qualifications:

    Bachelor’s degree in Human Resources, Business Administration, or a related field.Minimum of 3 years of experience in a Human Resources role, preferably within the healthcare industry.Strong knowledge of employment laws, healthcare regulations, and HR best practices.Proficiency in HR information systems (ADP or similar) and Microsoft Office Suite.Excellent communication and interpersonal skills with the ability to handle sensitive information confidentially.

    Preferred Qualifications:

    Professional HR certification such as PHR, SHRM-CP, is an advantageExperience working in a multi-disciplinary healthcare environment.Familiarity with healthcare-specific HR software and applicant tracking systems.Demonstrated ability to lead employee engagement and wellness initiatives.Advanced training in conflict resolution or mediation.

    Responsibilities:

    Partner with leadership to understand strategic priorities and workforce needs.Manage end-to-end recruitment processes including job postings, candidate screening, interviewing, and onboarding of healthcare staff.Maintain employee records in HRIS/ADP Workforce Now and ensure accuracy of data.Administer employee benefits and maintain accurate HR records in compliance with healthcare regulations.Assist with FMLA, leave of absence, accommodation requests.Provide guidance and support to employees and management on HR policies, conflict resolution, and performance management.Ensure compliance with federal and state employment laws, including FMLA and ADA.Analyze HR metrics and recommend solutions to improve productivity and reduce turnover.Support with employee engagement surveys, action planning, and retention initiatives.Coordinate training and development programs to enhance employee skills and ensure compliance with mandatory healthcare certifications.Assist with Worker's compensation claims.

    Skills:

    The required skills enable the HR Generalist to efficiently manage recruitment, employee relations, and compliance tasks critical to healthcare operations. Strong communication skills are essential for interacting with diverse healthcare staff and leadership, ensuring clear understanding of policies and procedures. Proficiency with HR information systems facilitates accurate record-keeping and data analysis to support decision-making. Knowledge of healthcare regulations ensures that all HR activities comply with legal and industry standards, minimizing risk. Preferred skills such as certification and experience with healthcare-specific tools enhance the ability to implement specialized programs and contribute to a positive organizational culture.


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    Assistant Kennel Manager  

    - Ponte Vedra
    Job DescriptionJob DescriptionDetermined to end Veteran suicide, K9s F... Read More
    Job DescriptionJob DescriptionDetermined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma — at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add an Assistant Kennel Manager to our amazing team!

    Roles and Responsibilities

    The Assistant Kennel Manager is responsible for managing daily operations and functions of the kennel and K9 Caretaker team in accordance with the standards and procedures established by K9s For Warriors.

    Essential Functions and Duties

    Hire, train, schedule, approve timecards, conduct performance reviews, and supervise all employees on the Kennel team with the support of the Kennel ManagerEnsure all procedures, policies, and protocols, including operation of the quarantine kennels, are current with best practices and updates are distributed to appropriate staffEnsure accuracy and compliance with safety procedures for all aspects of the kennels, with special emphasis on animal handling and cleanlinessSchedule, delegate, participate, and oversee completion of kennel tasks, including but not limited to daily deep cleaning, food preparation, etc.Be available to kennel staff after hours to provide direction and guidance for any issues or emergency situations within the kennelsObserve, assess, and ensure all canine behavior and health concerns are handled according to K9s For Warriors policies and proceduresAlways handle canines humanely and safely, and ensure all staff and volunteers do the sameMaintain accurate daily kennel records including but not limited to bathing lists, kennel cards, and updating the Master Kennel LocatorMonitor medical and behavioral condition of dogs, notate concerns on the kennel cards and notify the kennel leadership team of medical or behavioral changesAssist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipment, and report maintenance concernsAssist with maintaining, monitoring, ordering, and tracking inventory of all kennel supplies, and assist with dissemination of incoming products and orderingLead daily department meetings regarding kennel operationsAbility to work with dogs on unknown or outdated vaccination historyFollow and adhere to all PPE policiesFollow and promote all K9s For Warriors policies and procedures Provide a positive example regarding work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respectProvide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members at all timesWork collaboratively, and with a positive attitude, with all K9s For Warriors department teams for the care, benefit, promotion, and ultimate outcome for animals in our care

    Other Duties

    Perform additional tasks as assigned by Kennel Manager or managementMaintain good communication with kennel staff and management

    Qualifications and Education Requirements

    High school diploma or equivalent 1-2 years supervisory experience requiredKennel, rescue, or shelter experience preferredValid driver’s license is required and meet standards to be added to company driving policyAbility to work independently with little to no supervision Ability to work weekends, holidays, and rotating schedule to ensure the needs of the facility are adequately met

    Physical Demands

    Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather.

    Competencies

    InitiativeIntegrity Attention to DetailConflict Management Coaching Planning and Organizing Communication


    Tuesday-Saturday
    rotational schedule and holidays Read Less
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    Retail Merchandiser  

    - Ponte Vedra
    Job DescriptionJob DescriptionDescriptionAre you an energetic self-sta... Read More
    Job DescriptionJob DescriptionDescriptionAre you an energetic self-starter? Are you interested in making your own schedule?   Neptune Retail Solutions has immediate availability for a Part-time Retail Merchandiser who will specialize in the installation and maintenance of the iconic Instant Coupon Machine, at-the-shelf advertisements, and shopping cart ads. 
    This position offers:   Flexible work hours Competitive payGas reimbursement Paid Training The territory covered is Ponte Vedra, Jacksonville Beach, Neptune Beach, Atlantic Beach, Nocatee, FL.  The territory averages 5 - 18 hours per week. 
    Position RequirementsIn-store Representatives must have a valid driver's license and a reliable, insured and registered personal vehicle (For some city assignments, representatives may choose alternate transportation, such as a bus or subway) Must be at least 18 years old Take initiative  Work well independently with a strong work ethic  Display focused attention to quality, detail, and accuracy Demonstrate adaptability to the needs of our clients, retailers, customers, and coworkers  Ensure all work interactions are met with excellent customer service skills and professionalism Strong organizational skills and time-efficient   Access to computer, internet and printer Ability to lift up to 25 pounds and stand for extended periods of time, repetitive bending, lifting and stretching, driving during the day/night. 
    Neptune Retail Solutions is an Equal Opportunity Employer and provides reasonable accommodation to qualified individuals with disabilities. 



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    Shipping Coordinator - Part Time - Temporary  

    - Ponte Vedra
    Job DescriptionJob DescriptionCompany DescriptionTreace’s mission is t... Read More
    Job DescriptionJob DescriptionCompany Description

    Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders.

    Job Description

    This role is 20 hours/week and will go to June 2026

    POSITION SUMMARY:

    The Shipping Coordinator is responsible for supporting our procurement, quality, and customer service activities by diligently executing the TMC shipping process, which ensures that all picking, packing, and shipment of products to vendors and customers is executed accurately and timely. This team member supports receiving inspection and returns processing activities including reviewing manufacturing documentation such as material certificates, post-processing certificates, and inspection data as well as reviewing lot numbers, creating labels, and transferring inventory in the Company’s accounting system.

     

    PRIMARY DUTIES AND RESPONSIBILITIES:

    Accurately prepares orders for shipment by picking materials, packing, transacting in the Company’s accounting system, and placing in delivery area for pickupCommunicate status of shipments to requestor in a timely fashionCollaborates with operations and assists with scheduling and prioritizing component shipments to suppliersFollow procedures and work instructions and give feedback for improvementMaintain clean and safe work environment by keeping shelves, storage area, and workstations neat and organizedConduct inventory cycle counts and investigate any variance root causes.Actively participate in continuous improvement activitiesComplete general clerical duties including copying, scanning, and emailingPerforms other duties as assignedQualifications

    EDUCATION & EXPERIENCE REQUIREMENTS:

    High school diploma is required, an Associate’s degree preferredOne (1) year of shipping & receiving experience is strongly preferredProficiency with MS OfficeExperience with ERP Systems, NetSuite experience preferredPeriodic overtime will be required

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Treace's Privacy Policy

    It is Treace’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer
     

    Treace is a drug free employer.

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    K9 Caretaker  

    - Ponte Vedra
    Job DescriptionJob DescriptionDetermined to end Veteran suicide, K9s F... Read More
    Job DescriptionJob Description

    Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma — at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add a K9 Caretaker to our amazing team!


    Details for this Position:

    This position is Full-time & Non-Exempt/hourly.

    This position requires:

    High school degree or equivalent Ability to work weekends, holidays, and rotating schedule Kennel experience preferred

    Basic Function

    The K9 Caretaker supports the proper operation of the kennels, to include cleaning/maintaining kennel facilities, feeding the dogs, caring for the dogs, and ensuring the overall safety of the kennel facilities and dogs.

    ** Shifts vary based on the needs of the kennel; to include weekends, holidays, evenings, and rotating days off.

    Essential Functions and Duties

    Responsible for all cleaning, feeding, bathing and animal handling in accordance with K9s for Warriors policies and proceduresResponsible for complying with all safety procedures while working in the kennels, with special emphasis on animal handling and proper use of cleaning chemicalsObserve, assess, and ensure all dog behavior and health concerns are dealt with in accordance with K9s for Warriors guidelines, reporting any concerns or changes to Lead K9 Caretaker or Kennel ManagementParticipate and provide enrichment to dogs with direction from Enrichment teamFollow instruction given by Veterinary Staff to assist in care of dogsHandle dogs humanely and safely at all timesReport maintenance concerns to the Lead K9 Caretaker or Kennel Management, assist with dissemination of incoming products and orderingAssist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipmentRespond to the operational needs of the kennel as directed by the Lead K9 Caretaker and/or Kennel ManagementComplete training logs and associated paperwork completely and accurately

    Physical Demands
    Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds, cleaning chemicals, loud noises, and inclement weather. Must be able to operate



    Rotational schedule and holidays are required*The hours will rotate between 6:00am-2:30pm and 10:30am-7:00pm (2 week rotations for each schedule)*Availability to work both schedules is required* Read Less
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    Veterinary Technician  

    - Ponte Vedra
    Job DescriptionJob DescriptionWHO WE NEEDWe LOVE to train! We are look... Read More
    Job DescriptionJob Description

    WHO WE NEED

    We LOVE to train! We are looking for an individual who...

    Is compassionate and empathetic.Is able to maintain positive, cooperative relationships with other employees.Conducts themself in a confident and professional manner at all times.Is comfortable learning and utilizing computer systems.Comfortably restrains pets, even when pets are nervous and frightened.Enjoys educating clients.Has confidence in their communication skills.Takes initiative to keep busy, learn more, and to make improvements.Has experience with preparing financial estimates and reviewing them with a client.Calmly and effectively works as part of a team under emergency circumstances.Is detail-oriented.Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position.Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases.

    WHAT YOU'LL LEARN

    Expansive customer service skillsPhlebotomy techniques for canines and felinesAbdominal, thoracic, orthopedic and dental radiologyUltrasonographyDental scaling and polishingMedical record-keepingCanine and feline animal restraintAnimal anatomy and physiologyCanine and feline animal diseases and conditionsAnesthetic preparation, intubation, and anesthetic monitoringDiagnostic sampling and analysis: fecal flotation, urinalysis, skin scraping, cytology, fungal culture, PCV, blood smear, fine needle aspirate, and more!Medical terminologyPharmacologyEmergency and critical careVaccines and vaccination schedulesFluid therapy proceduresBasic grooming servicesIV catheter placement in canines and felinesLaser therapyLeadership skills

    ...and much more!

    BENEFITS

    Health insuranceVision insuranceDental insuranceLife insurancePaid time off401(k) matchingDiscounts on veterinary care, daycare, boarding and grooming for personal petsTuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster CollegeAdvancement opportunitiesUnlimited continuing education opportunitiesTickets to local sports games, including Jacksonville Jumbo Shrimp and IcemenParticipation in community events, fundraisers and donation drivesAnnual salary raises based upon performance, growth and attitude4-day work week (enjoy 3 days off!)Birthdays off!Family-feel environmentRoutine goal-setting and individualized attention towards achieving personal and professional goals

    Schedule requirements

    40 hours per week4 days per weekMust be available to work every other weekendOvertime availableClosed on Thanksgiving, Christmas Eve, and Christmas Day

    At Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Veterinary Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties.

    Job Type: Full-time


    Benefits:

    401(k)401(k) matchingContinuing education creditsDental insuranceEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planTuition reimbursementUniform allowanceVision insurance Read Less
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    Veterinary Technician  

    - Ponte Vedra
    Job DescriptionJob DescriptionWHO WE NEEDWe LOVE to train! We are look... Read More
    Job DescriptionJob Description

    WHO WE NEED

    We LOVE to train! We are looking for an individual who...

    Is compassionate and empathetic.Is able to maintain positive, cooperative relationships with other employees.Conducts themself in a confident and professional manner at all times.Is comfortable learning and utilizing computer systems.Comfortably restrains pets, even when pets are nervous and frightened.Enjoys educating clients.Has confidence in their communication skills.Takes initiative to keep busy, learn more, and to make improvements.Has experience with preparing financial estimates and reviewing them with a client.Calmly and effectively works as part of a team under emergency circumstances.Is detail-oriented.Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position.Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases.

    WHAT YOU'LL LEARN

    Expansive customer service skillsPhlebotomy techniques for canines and felinesAbdominal, thoracic, orthopedic and dental radiologyUltrasonographyDental scaling and polishingMedical record-keepingCanine and feline animal restraintAnimal anatomy and physiologyCanine and feline animal diseases and conditionsAnesthetic preparation, intubation, and anesthetic monitoringDiagnostic sampling and analysis: fecal flotation, urinalysis, skin scraping, cytology, fungal culture, PCV, blood smear, fine needle aspirate, and more!Medical terminologyPharmacologyEmergency and critical careVaccines and vaccination schedulesFluid therapy proceduresBasic grooming servicesIV catheter placement in canines and felinesLaser therapyLeadership skills

    ...and much more!

    BENEFITS

    Health insuranceVision insuranceDental insuranceLife insurancePaid time off401(k) matchingDiscounts on veterinary care, daycare, boarding and grooming for personal petsTuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster CollegeAdvancement opportunitiesUnlimited continuing education opportunitiesTickets to local sports games, including Jacksonville Jumbo Shrimp and IcemenParticipation in community events, fundraisers and donation drivesAnnual salary raises based upon performance, growth and attitude4-day work week (enjoy 3 days off!)Birthdays off!Family-feel environmentRoutine goal-setting and individualized attention towards achieving personal and professional goals

    Schedule requirements

    40 hours per week4 days per weekMust be available to work every other weekendOvertime availableClosed on Thanksgiving, Christmas Eve, and Christmas Day

    At Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Veterinary Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties.

    Job Type: Full-time


    Benefits:

    401(k)401(k) matchingContinuing education creditsDental insuranceEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceRetirement planTuition reimbursementUniform allowanceVision insurance Read Less
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    Preschool Teacher  

    - Ponte Vedra
    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee disc... Read More
    Job DescriptionJob DescriptionBenefits:
    Competitive salaryEmployee discountsFree food & snacksFree uniformsPaid time offTraining & development
    We are seeking a passionate and dedicated Preschool Teacher to join our team.

    At The Learning Experience, you can have the opportunity to create a positive and engaging learning environment for preschool children, where "happy happens here" is not just a motto but a way of life.
    We are looking for a preschool teacher committed to helping children learn, play, grow, and thrive and providing the tools they need to succeed academically and emotionally.

    If you are a caring and creative individual passionate about working with children, we encourage you to apply for this exciting Preschool Teacher opportunity.

    What We Offer:

    State-of-the-Art Classrooms: Our immersive classroom setting utilizes the latest technology, materials, and resources to allow children to "learn, play, and grow.Opportunities for Growth: We offer ongoing training and professional development, tuition reimbursement, and leadership pathways to help you meet your goals as an educator.Competitive benefits and premium compensation
    As a Preschool Teacher, you will:

    Be responsible for creating a safe, nurturing, and engaging learning environment for children.Implement our proprietary L.E.A.P curriculum using our fun and engaging characters, making TLE a place where learning is fun!Build relationships with families and colleagues, creating a dynamic environment where play and learning happen seamlessly.Communicate regularly with parents, sharing their children's latest adventures and achievements through various avenues, including mobile apps and personal discussions.
    Do You:

    Have a genuine passion for the education and care of children?Have one year of professional teaching experience (preferred) or six months of professional teaching experience (required)?Have an associate degree or higher in ECE or related degree (preferred) or High school diploma/GED (required)?
    If so, Apply Now to learn more about joining our friendly and supportive team.
    Hours 9:00 - 6:00
    Hourly pay $16.00 - $17.00 based on training and experience

    Preschool Teacher Benefits:

    Paid time offPaid Sick LeaveEmployee discountProfessional development assistance
    There are applicable state licensing requirements for the role.

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    Pediatric Speech Language Pathologist  

    - Ponte Vedra
    Job DescriptionJob DescriptionFull-Time Speech-Language Pathologist (S... Read More
    Job DescriptionJob Description

    Full-Time Speech-Language Pathologist (SLP-CCC)Make a Difference in a Pediatric Setting with PDS!

    Pediatric Developmental Services (PDS) is hiring a dedicated and qualified Speech-Language Pathologist (SLP-CCC) for a full-time pediatric position.

    Do you love working with children? Are you looking for meaningful, impactful work that also supports a healthy work-life balance? If so, this opportunity could be the perfect fit for you.


    Why Choose a Pediatric Role with PDS?

    As a pediatric SLP, you'll work directly with children in a setting designed to support their developmental and therapeutic needs. You'll enjoy:

    A predictable weekday schedule that supports work-life balanceTime off aligned with traditional breaks and flexibility for personal needsThe ability to build lasting relationships with children and familiesCollaborative, interdisciplinary support from a team of professionals including OTs, PTs, and mental health providersCompensation spread over 12 months, ensuring consistent pay throughout the year-even during time offProfessional Development & Career Growth, including opportunities to mentor, join leadership teams, or specialize in areas like AAC, early intervention, or bilingual therapyBuilt-In Support for New and Experienced Clinicians - Access to mentorship, ongoing CEUs, and experienced colleagues

    What We Offer:

    Health, Dental & Vision Insurance with company contributionRetirement Account with Company MatchingUnlimited CEUsAnnual Materials StipendLicensure & ASHA ReimbursementTailored Mentorship ProgramSupportive internal team of SLPs, OTs, PTs, and other pediatric professionals

    Qualifications:

    Master's degree in Speech-Language Pathology or Communication DisordersASHA Certification (CCC-SLP)Active state SLP licenseNot licensed in the state yet? Our experienced licensing team will help guide you through the process!

    Your Impact:

    As a PDS SLP, you'll:

    Deliver high-quality, individualized services based on pediatric needs and therapy plansConduct evaluations, write reports, and monitor progress in areas such as articulation, language, fluency, pragmatics, and feeding (if applicable)Collaborate with families and care teams to support developmental goalsCreate a positive, supportive therapy experience for each child

    Ready to Join Us?

    If you're passionate about communication and want to empower children in a setting designed to meet their developmental needs, a PDS pediatric therapy opportunity offers the perfect environment to make a lasting difference.

    Apply now using our quick, mobile-friendly application.



    Job Posted by ApplicantPro
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    Communications and Social Media Coordinator  

    - Ponte Vedra
    Job DescriptionJob DescriptionThe Nocatee Communications and Social Me... Read More
    Job DescriptionJob Description

    The Nocatee Communications and Social Media Coordinator will participate in full-time work associated with the operations and communications of Tolomato Community Development District (Nocatee) activities. This position is a key component of the organization and provides support, direction, and assistance to help achieve our daily goals and long-term objectives.

    Qualifications

    Job Knowledge: In-depth knowledge of social media platforms, algorithms, and best practices.

    Physical Abilities: While performing the duties of this job, the employee is regularly required to move around the facility and talk and hear. This position may require work inside or outside the building, as needed.

    Essential Job Duties and Responsibilities

    Nocatee App and Resident Portal

    Overall management and responsibility of the Nocatee App and Resident Portal website, including back office and software management.Administration of all TCDD websites.Assist all departments that utilize the Nocatee App and Resident Portal.Coordinate with outside communication system operators, including but not limited to Customer Relationship Management.

    Strategic Planning and Development

    Develop a strategic plan for all aspects of Resident communications.Maintain, monitor, and improve methods and systems for Resident communication.Serve as the primary interface with Residents.Coordinate and execute the Nocatee Brick Campaign.

    Digital Communications and Media

    Coordinate the media activities and organize the media initiatives.Create and coordinate engaging content while maintaining Brand standards.Acts as the primary responsibility for all aspects of the Resident communication systems, including the website(s), online payment software, email campaigns, and the mobile app.Coordinate and communicate strategies and development with managers, including food service, rentals, events, resident services, swim lessons, and media.Manage YouTube, Facebook, Instagram, TikTok, LinkedIn, and other social media, focusing on Brand awareness and identity.Monitor social media, including but not limited to NextDoor, Facebook, and all applicable social media channels.

    The description above outlines the primary functions of the job but does not provide an exhaustive list of all tasks that may be required. Management reserves the right to modify these requirements as needed.

    Requirements

    Position Requirements

    Job Type: Full-Time

    Salary: $47,000 - $50,000, based on experience

    Work Location: On-Site

    Schedule:

    Monday through FridayOccasional weekends, nights, and holidays, dependent on the event calendar

    Benefits

    We offer a competitive benefits package including medical, dental, and vision, and more!

    Employer-paid short-term disability and life insurance. 457(b) Governmental Retirement Savings Plan offered after one year of employment. Flexible Time Off. Compensation: $46,000-$48,000

    Equal Employment Opportunity Statement

    Tolomato Community Development District is an Equal Opportunity Employer and prohibits discrimination based on race, color, religion, national origin, gender, sexual orientation, age, disability, military status, and other protected characteristics. Management is committed to this policy in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and overall treatment of employees.

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    Operations Manager  

    - Ponte Vedra
    Job DescriptionJob DescriptionOperations Manager – Mental Health Clini... Read More
    Job DescriptionJob Description

    Operations Manager – Mental Health Clinic

    Location: Nocatee, FL
    Employment Type: Full-Time
    Compensation: $70-80k annually & bonus incentives

    Oversee daily clinic operations, lead teams, and drive operational performance in a fast-growing behavioral health organization.
    This role is ideal for operational leaders who thrive on structure, metrics, and continuous improvement — no healthcare experience required.

    About the Role

    Lead day-to-day clinic operations with a focus on efficiency and consistency Manage team performance, workflows, and operational outcomes Ensure patients receive timely, professional, and supportive care

    Healthcare experience is not required — we provide full training.

    Key Responsibilities

    Oversee daily clinic operations, staffing, and workflow execution Lead, coach, and hold team members accountable to KPIs and standards Monitor operational metrics and use data to drive improvements

    Requirements (Must-Haves)

    3+ years of operations or people leadership experience Proven success managing performance, metrics, and process improvement Ability to lead teams in a fast-paced, high-volume environment

    Nice-to-Haves

    Experience in healthcare, behavioral health, or service-based operations Background in hospitality, retail, call center, or multi-unit leadership Experience supporting change, growth, or scaling operations

    Pay & Benefits

    $70-80k annually & bonus incentives 90% employer-paid medical, dental, and vision benefits 401(k) retirement plan 10 PTO days (15 after first year) + 10 paid holidays Advancement opportunities

    About Serenity Healthcare

    Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked.

    We are committed to providing compassionate, results-driven care in a supportive and professional environment.

    Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.


    This role pays $70,000-$80,000 annually.

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    Hospitality Manager  

    - Ponte Vedra
    Job DescriptionJob DescriptionHospitality Manager – Mental Health Clin... Read More
    Job DescriptionJob Description

    Hospitality Manager – Mental Health Clinic

    Location: Nocatee, FL
    Employment Type: Full-Time
    Compensation: $70-80k annually and bonus incentives

    Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.
    We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.

    About the Role

    Own the daily operations of a high-volume mental health clinic Lead, coach, and hold teams accountable to performance and service standards Ensure every patient experience feels welcoming, efficient, and professional

    No healthcare experience required — we provide comprehensive training.

    Key Responsibilities

    Oversee day-to-day clinic operations, workflow, and patient flow Coach and develop staff to consistently meet KPIs and service expectations Monitor metrics related to scheduling efficiency, volume, and patient experience Address operational challenges quickly while maintaining professionalism and empathy Improve processes to reduce waste and increase efficiency Educate patients on services and support a concierge-level experience Gather and act on patient and team feedback to continuously improve operations

    Requirements (Must-Haves)

    3+ years of leadership or operations experience in a high-volume environment Proven experience managing KPIs and having direct performance conversations Strong communication skills with both people and numbers Ability to take ownership of outcomes, decisions, and team performance Comfort working in a fast-paced, metric-driven setting

    Nice-to-Haves

    Experience in healthcare, behavioral health, hospitality, or service leadership Relationship-based sales or customer experience background Experience leading teams through growth or change

    Pay & Benefits

    $70-80k annually and bonus incentives 90% employer-paid medical, dental, and vision benefits 401(k) retirement plan 10 PTO days (15 after first year) 10 paid holidays

    About Serenity Healthcare

    Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven’t worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment.

    Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

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    Patient Care Coordinator  

    - Ponte Vedra
    Job DescriptionJob DescriptionWest Eastern Health is a multi-disciplin... Read More
    Job DescriptionJob Description

    West Eastern Health is a multi-disciplinary integrative mental health clinic specializing in brain optimization and treatment of mental health disorders. Our services includes functional medicine consults, Ketamine therapy, TMS, Neurofeedback, Chinese acupuncture and IV nutrition. We are entering a critical growth phase and need a proactive, compassionate, and organized professional to serve as the "First Voice" of our practice.

    The Mission: You are not just answering phones; you are managing the patient journey. Your primary goal is to ensure every prospective patient feels heard, understood, and seamlessly guided from their first inquiry to their first appointment. You will take ownership of the front desk, freeing up our clinical leadership to focus on treatment.

    Core Responsibilities: This role goes beyond a traditional medical receptionist or front desk position, as it encompasses lead conversion, financial discussions, and ownership of the patient journey from initial contact through onboarding.

    Lead Management & Conversion:

    o Act as the primary point of contact for new patient inquiries received from our online marketing team. Respond to all web leads and voicemails with urgency (target: <15 min response time).

    o Conduct structured 15-30 minute phone screenings to assess patient needs, educate them on our treatment packages, and guide them toward booking a consultation.

    o Manage the lead pipeline to ensure no patient "falls through the cracks."

    Clinic Flow & Scheduling:

    o Master the provider calendar to maximize appointment density and chair utilization.

    o Ensure all intake forms, medical history, and consents are 100% complete prior to the patient walking in the door.

    Financial Gatekeeping:

    o Confident discussion of treatment costs and financial policies with patients.

    o Collect payments at time of service and manage invoicing accuracy.

    Operational Support:

    o Manage the clinic’s mailbox, correspondence, and light operational tasks to ensure a welcoming environment.

     

    Who You Are:

    A "Closer" with Heart: You are comfortable discussing money and high-value healthcare services without being pushy. You can explain the value of a $3,000 investment to a patient seeking help.

    Tech-Savvy & Organized: You can multitask in a fast-paced environment and quickly learn our EHR, CRM systems and interface regularly with our digital marketing/web development team.

    Empathetic Professional: You have a warm, professional communication style but possess the assertiveness to manage schedules and payment policies.

    Experience: At least 1 year prior experience in a medical practice, high-end wellness spa, or mental health setting is preferred. Experience with sales, customer success and social media marketing is a strong plus.

     

    Why Join Us?

    Be part of a team delivering life-changing mental health treatments.

    Work directly with company leadership in a collaborative environment.

    Opportunity to shape the operational flow of a growing healthcare brand.

    Performance bonuses tied to lead conversion rates (could add $5,000-10,000 annually).

    Potential for commission on treatment packages sold.

    Company DescriptionWest Eastern Health is a multi-disciplinary integrative mental health and functional medicine clinic. Check us out at www.westeasternhealth.comCompany DescriptionWest Eastern Health is a multi-disciplinary integrative mental health and functional medicine clinic. Check us out at www.westeasternhealth.com Read Less

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