Roles and Responsibilities
The Assistant Kennel Manager is responsible for managing daily operations and functions of the kennel and K9 Caretaker team in accordance with the standards and procedures established by K9s For Warriors.
Essential Functions and Duties
Hire, train, schedule, approve timecards, conduct performance reviews, and supervise all employees on the Kennel team with the support of the Kennel ManagerEnsure all procedures, policies, and protocols, including operation of the quarantine kennels, are current with best practices and updates are distributed to appropriate staffEnsure accuracy and compliance with safety procedures for all aspects of the kennels, with special emphasis on animal handling and cleanlinessSchedule, delegate, participate, and oversee completion of kennel tasks, including but not limited to daily deep cleaning, food preparation, etc.Be available to kennel staff after hours to provide direction and guidance for any issues or emergency situations within the kennelsObserve, assess, and ensure all canine behavior and health concerns are handled according to K9s For Warriors policies and proceduresAlways handle canines humanely and safely, and ensure all staff and volunteers do the sameMaintain accurate daily kennel records including but not limited to bathing lists, kennel cards, and updating the Master Kennel LocatorMonitor medical and behavioral condition of dogs, notate concerns on the kennel cards and notify the kennel leadership team of medical or behavioral changesAssist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipment, and report maintenance concernsAssist with maintaining, monitoring, ordering, and tracking inventory of all kennel supplies, and assist with dissemination of incoming products and orderingLead daily department meetings regarding kennel operationsAbility to work with dogs on unknown or outdated vaccination historyFollow and adhere to all PPE policiesFollow and promote all K9s For Warriors policies and procedures Provide a positive example regarding work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respectProvide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members at all timesWork collaboratively, and with a positive attitude, with all K9s For Warriors department teams for the care, benefit, promotion, and ultimate outcome for animals in our careOther Duties
Perform additional tasks as assigned by Kennel Manager or managementMaintain good communication with kennel staff and management
Qualifications and Education Requirements
High school diploma or equivalent 1-2 years supervisory experience requiredKennel, rescue, or shelter experience preferredValid driver’s license is required and meet standards to be added to company driving policyAbility to work independently with little to no supervision Ability to work weekends, holidays, and rotating schedule to ensure the needs of the facility are adequately metPhysical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather.
Competencies
InitiativeIntegrity Attention to DetailConflict Management Coaching Planning and Organizing Communication
K9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a K9 Caretaker to join our amazing team!
Details for this Position:
This position is Full-time & Non-Exempt/hourly.
This position requires:
High school degree or equivalent Ability to work weekends, holidays, and rotating schedule Kennel experience preferredBasic Function
The K9 Caretaker supports the proper operation of the kennels, to include cleaning/maintaining kennel facilities, feeding the dogs, caring for the dogs, and ensuring the overall safety of the kennel facilities and dogs.
** Shifts vary based on the needs of the kennel; to include weekends, holidays, evenings, and rotating days off.
Essential Functions and Duties
Responsible for all cleaning, feeding, bathing and animal handling in accordance with K9s for Warriors policies and proceduresResponsible for complying with all safety procedures while working in the kennels, with special emphasis on animal handling and proper use of cleaning chemicalsObserve, assess, and ensure all dog behavior and health concerns are dealt with in accordance with K9s for Warriors guidelines, reporting any concerns or changes to Lead K9 Caretaker or Kennel ManagementParticipate and provide enrichment to dogs with direction from Enrichment teamFollow instruction given by Veterinary Staff to assist in care of dogsHandle dogs humanely and safely at all timesReport maintenance concerns to the Lead K9 Caretaker or Kennel Management, assist with dissemination of incoming products and orderingAssist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipmentRespond to the operational needs of the kennel as directed by the Lead K9 Caretaker and/or Kennel ManagementComplete training logs and associated paperwork completely and accuratelyPhysical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds, cleaning chemicals, loud noises, and inclement weather. Must be able to operate
Basic Function
Under the general direction and supervision of the Director of K9 Support Operations, the Kennel Manager is responsible for the oversight and management of daily kennel operations and providing support to kennel operations at other K9s For Warriors’ (K9s) locations. The Kennel Manager will primarily provide leadership and direction at the Shari Duval National Headquarters and Mega Kennel Campus and be responsible for managing kennel staff, enrichment, and facilities in collaboration with and supported by relevant departments.
Essential Functions and Duties
Hire, train, schedule, approve timecards, conduct performance reviews, and supervise all employees on the Kennel team with the support of Human ResourcesCreate, adapt, and update Standard Operating Procedures for the Kennel Department consistent with current best practices, ensuring uniformity of kennel processesEnsure accuracy and compliance with safety procedures for all aspects of the kennels, with special emphasis on disaster and fire preparedness and animal handlingEnsure a culture where effective teamwork, collaboration and innovation are expected, recognized and rewarded, and lead by example regarding cross-functional organizational cooperation and clear standards of conductSchedule, delegate, participate, and oversee completion of kennel tasks, including but not limited to daily deep cleaning, food preparation, etc.Be available to kennel staff after hours to provide direction and guidance for any issues or emergency situations within the kennelsObserve, assess, and ensure all canine behavior and health concerns are handled according to K9s For Warriors policies and proceduresAlways handle canines humanely and safely, and ensure all staff and volunteers do the sameOversee and maintain accurate daily kennel records including but not limited to bathing lists, kennel cards, and updating the Master Kennel LocatorFill in and provide hands on assistance to kennel staff as needed Communicate with Kennel, Procurement, Medical, and Training teams to prepare for new canine arrivals into the program, update canine numbers and movements, medical issues, process changes, and kennel issues or contractor workOversee maintenance of kennels and yards to ensure all areas are functioning properly and communicate any issues with Operations department and Operations ManagerOversee the ordering, maintaining, and organization/inventory of kennel supplies and foodLead department meetings regarding kennel operations as neededAbility to work with dogs on unknown or outdated vaccination historyFollow and adhere to all PPE policiesFollow and promote all K9s For Warriors policies and procedures Provide a positive example regarding work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respectProvide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members at all timesMust be able to work independently with little or no supervisionOther Duties
Perform any other duties as assigned by the Director of K9 Support OperationsWork collaboratively, and with a positive attitude, with all K9s For Warriors department teams for the care, benefit, promotion, and ultimate outcome for animals in our careQualifications and Education Requirements
High school diploma or equivalent; bachelor’s degree preferred 2-3 years of management or supervisory experience requiredKennel, rescue, or shelter experience preferredAbility to work independently with little to no supervision Ability to multi-task items of importance based on demandsSkilled with various computer software programsValid driver’s license is required and meet standards to be added to company driving policy
Physical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather.
Core Competencies
Attention to DetailConflict ManagementManagingPlanning and OrganizingInitiativeIntegrityCommunicationK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of an Assistant K9 Training Manager to join our amazing team!
ROLE AND RESPONSIBILITIES
Under the general direction and supervision of the K9 Training Operations Manager, the Assistant K9 Training Manager is responsible for conducting skills and temperament tests, evaluating K9s in training, providing feedback on Service Dogs in training, and coaching K9 Trainers in behavior modification methods consistent with K9s For Warriors’ (K9s) training standards. The Assistant K9 Training Manager will also input training metrics, identify trends, and provide solutions to consistently improve the quality of the Service Dog.
ESSENTIAL FUNCTIONS
SUPERVISORY RESPONSIBILITIES
Direct the work of Lead K9 TrainersEnsure consistency in methods approved by and in alignment with the K9s For Warriors training philosophy.Review K9 Trainer training records to ensure completion and consistency when presenting information.Assist the K9 Training Operations Manager with oversight of the Paws for Change program.Exercise discretion and independent judgment on matters that are core functions of the K9s mission
CORE COMPETENCIES
CoachingAdaptabilityInitiativeIntegrityPlanning and Organizing
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Certification from an accredited dog training school or equivalent work experience2 years in a supervisory and management position responsible for the performance of five or more employeesHigh school diploma or equivalentProven Professional experience in dog training Exhibit confidence in self and others; inspire and motivate others to perform well; effectively influence actions and opinions of othersKennel experience preferredValid driver’s license and meet policy requirements for company auto insurancePHYSICAL DEMANDS
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather
