Job DescriptionJob DescriptionK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a Warrior Outreach Specialist to join our amazing team!
Summary/ObjectiveUnder the direct supervision of the Warrior Outreach Manager, The Warrior Outreach Specialist is responsible for engaging the Alumni community and providing wrap around services post-graduation. This role serves as the bridge between K9s For Warriors’ Staff and Alumni. In addition, this position will be responsible for coordinating, following up, and communicating with the Alumni. ESSENTIAL FUNCTIONS:Conduct monthly outreach and check ins with Alumni to ensure service needs are being metIdentify and assist with opportunities for Alumni to participate in local or regional meet up events Identify and select potential candidates for the Warrior Ambassador programCommunicate and coordinate with various departments within K9s For WarriorsPresent information and training to Alumni related to the Department of Veterans Affairs benefits, Department of Transportation Requirements, and other programs as applicable. Establish effective working relationships and work collaboratively with Alumni across the country, and with external resources, such as donors, local and regional community resources, and resources in medical treatment facilities (MTFs)Serve as the point of contact and the designated K9s For Warriors’ representative for an assigned group of AlumniAttend Alumni events, media opportunities, recreational events, and fundraising eventsManage grassroots efforts and outreach efforts as neededMaintain current and accurate data in the internal Warrior databaseCollect and report results and performance metrics for Alumni events and activitiesCarry an after-hours duty phone on a rotating basis for Warrior grads to have contact with us 24/7 for any issues related to access, legal matters, mental health related issues, etc.OTHER DUTIESAs assigned by the supervisor or management Travel to support outreach events as neededOccasional evening/weekend hoursCOMPETENCIESIntegrity SensitivityCommunicationTeamworkPlanning and Organizing Decision Making/Problem-SolvingCustomer Orientation PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.In addition to working on a computer, this position would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. This role also requires walking and standing for interim periods of time to communicate in person with the warriors.Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather. QUALIFICATIONS AND EDUCATION REQUIREMENTS Bachelor’s degree or equivalent work experience Knowledge of the Veterans community and issues regarding serving clients from this community Experience in working with Veteran Service Organizations and the Department of Veterans AffairsAbility to work with persons with mental and physical disabilitiesExperience working in customer service field preferred, e.g. customer service associate Possess patience to interact with challenging clientsStrong verbal, written, and oral communication skills; this position requires the candidate to possess a strong ability to speak clearly, and effectively as well as the ability to listen to and hear clients who may be in distress or challenging.Veteran status preferred Valid driver’s license and meet policy requirements for company auto insuranceCrisis response experience preferred
Monday- Friday
8:00am- 4:30pm
*Flexibility with schedule is required
Job DescriptionJob DescriptionK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a Warrior Relations Specialist to join our amazing team!
Summary/ObjectiveUnder the direct supervision of the Warrior Relations Manager, the Warrior Relations Specialist’s primary function is to be the principal liaison for the Warrior applicant throughout the application process and while on the wait list. This employee will be responsible for coordinating, following up, and communicating with the Warriors.ESSENTIAL FUNCTIONS:Managing all phases of the Warrior application process, including:Collecting and screening all required paperworkConducting phone interviews with WarriorsSubmitting Background Check Requests for each applicantCompleting the Personal Reference Questionnaires for each applicantReviewing and recommending approval/disapproval of the application package, and forwarding to management for review and a final decisionInteracting with Warriors through various modes of communication including phone, e-mail, and in-person meetingsServing as the direct point of contact for Future WarriorsMaintaining pre-class contact with Warriors at prescribed intervals via phone, email, and regular mailManaging Warrior data in paper form and a proprietary databaseWorking with the onsite Mental Health Clinician to review and respond to any necessary alerts that may arise from the Warrior Success Program Acting as the liaison between Warriors and the other departments at K9s For WarriorsResponding to inbound communication from Warriors regarding the programCoordinating with K9 Trainers and Warrior Trainers ensuring they have the information necessary to make an appropriate Service Dog pairingAssisting Warriors with travel plans and operations plans for their arrival OTHER DUTIESAs assigned by supervisor or management Limited travel as neededOccasional evening/weekend hoursCOMPETENCIESIntegrity SensitivityCommunicationTeamworkPlanning and OrganizingDecision Making/Problem-SolvingCustomer Orientation PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.In addition to working on a computer, this position would require the ability to lift files, open filing cabinets and to bend or to stand as necessary. This role also requires walking and standing for interim periods of time to communicate in person with the warriors and the general public.Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather. QUALIFICATIONS AND EDUCATION REQUIREMENTS Bachelor’s degree or equivalent work experience Knowledge of the Veterans community and issues regarding serving clients from this community Experience in working with Veteran Service Organizations and the Department of Veterans AffairsAbility to work with persons with mental and physical disabilitiesExperience working in customer service field preferred, e.g. customer service associate Possess patience to interact with challenging clientsStrong verbal, written, and oral communication skills; this position requires the candidate to possess a strong ability to speak clearly, and effectively as well as the ability to listen to and hear clients who may be in distress or challengingVeteran status preferred Valid driver’s license and meet policy requirements for company auto insuranceCrisis response experience preferred
Monday- Friday
8:00am- 4:30pm
*Flexibility to work outside of these days and hours is required
Job DescriptionJob DescriptionK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a Lead K9 Caretaker to join our amazing team!Qualifications and Education RequirementsHigh school Diploma or Equivalent Supervisory skills requiredBasic FunctionUnder the direction of the Assistant Kennel Manager, the Lead K9 Caretaker will support the proper operation of the kennels by providing direction to the K9 Caretaker team and leading by example regarding day-to-day operations. The duties and tasks include cleaning and maintaining kennel facilities, feeding and caring for the dogs, supporting the K9 Caretaker staff, keeping Kennel Management updated and informed of issues and concerns, and performing all other tasks as assigned. Essential Functions and Duties Responsible for all cleaning, feeding, bathing and animal handling in accordance with K9s for Warriors policies and procedures, ensuring all kennel staff are in compliance.Ensure and assist in accuracy and compliance with safety procedures for all aspects of the kennels, with special emphasis on animal handling and cleaning chemicalsObserve, assess, and ensure all dog behavior and health concerns are dealt with in accordance with K9s for Warriors guidelines and best practices, reporting any concerns or changes to Veterinary team and Kennel Management.Participate and provide enrichment to dogs with direction from Enrichment team. Support directives of Enrichment team given to kennel staff.Complete kennel and enrichment logs and associated paperwork completely and accurately.Follow instruction given by Veterinary Staff to assist in medicating and care of dogs.Always handle dogs humanely and safely and ensure all kennel staff and volunteers do the same.Report maintenance concerns to Kennel Management, assist with dissemination of incoming products and ordering.Assist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipment.Assist in onboarding, orientation, and training of new kennel department hires and volunteers.Respond to the operational needs of the kennel as directed by Kennel Management.Follow and promote all K9s For Warriors’ policies and procedures.Follow and adhere to all PPE policiesIdentify opportunities to improve the physical, mental, and emotional well-being of the dogs in K9s For Warriors’ care and bring ideas and suggestions to Kennel Management.Assist in training and oversee volunteers verifying shift duties are being completed and processes are being followedAbility to work with dogs on unknown or outdated vaccination historyAbility to work weekends, holidays, rotating scheduleOther DutiesPerform additional tasks as assigned by the Kennel Manager and Assistant Kennel Managers.Maintain good communication with kennel staff and other departments. Maintain good working relationships with all kennel and organization employees.Qualifications and Education RequirementsHigh school Diploma or Equivalent Supervisory skills requiredPhysical DemandsAbility to exert a moderate to extensive amount of physical effort, including stooping, twisting, turning, crouching, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds, chemicals, loud noises, and inclement weather.
Job DescriptionJob DescriptionK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a K9 Adoptions Trainer to join our amazing team!
ROLE AND RESPONSIBILITIESUnder the direction of the K9 Procurement & Training Assistant Manager, the K9 Adoptions Trainer is responsible for implementing all elements of Behavior Modification, and Dog Training for the purpose of placing Dogs into permanent homes as pets and/or other positive outcomes.ESSENTIAL FUNCTIONS Independently modify assigned dog behavior, train specific behaviors that would promote adoption for career changed dogs (Dogs not suitable for Service Dog work) from basic to advanced obedience in accordance with K9s’policies and proceduresIdentify additional behavior concerns and communicate them with the Adoption Team and future adopterMaintain detailed training, evaluation, behavior modification and medical records as per K9s’ policies and proceduresAnalyze and assess individual dogs; execute a tailored training program, and assist with their care and healthTeach dogs to obey basic cues using positive reinforcement techniques that are best suited to each dog’s personality and attributes.Provide appropriate exposures to prepare career change dogs for adoption and successful in-home transitionTeach adopters appropriate training methods to enforce and maintain behaviors and skills learned by their dogs while with K9s For Warriors.Implement appropriate training programs to address and resolve problem areas, including aggression, separation anxiety, hyperactivity, and mouthing.Determine appropriate off-site training locationsHandle and train dogs appropriately in a public access setting Administer canine medications Coordinate, run, and supervise dog playgroups; evaluate dog’s stress levels, monitor for rude or aggressive behavior; identify when and how to interrupt inappropriate playLiaise with kennel staff on assigned dog’s kennel behavior; coordinate dog procedure requests, feeding schedule and enrichment plans through Placement Management and Kennel Management; assist K9 Caretakers with cleaning kennels when neededAssist Adoption Team with identifying the ideal placement for dogs, initial dog adoptions, provide training assistance through transference Contact adopters to troubleshoot and help them through any issues while the dog is still settling in their new homeParticipate in interdepartmental meetings to discuss the overall care, behavior, and training of our adoptable dogsParticipate in meet and greets and adoption introductions to communicate proper dog training techniques, behavior modification and integration of their career change dog into home environments Perform frequent cleaning of training equipment, vehicles, and campus training areasParticipate in public adoption events and promotions of adoptable career change dogsPerform other duties as assigned by supervisor or managementCOMPETENCIESInitiativeIntegrity Planning and OrganizingInterpersonal Skills QUALIFICATIONS AND EDUCATION REQUIREMENTSH.S. diploma or equivalent2 years of professional dog training experience specializing in behavior modification required2 years of working with shelter dogs or relative experience is required Certification through the Certification Council for Professional Dog Trainers (CCPDT) preferredSound knowledge of dog training, behavior modification, and dog body languageStrong dog handling skillsA love for dogsKnowledge of common canine medical issues and practices Willing to work with potentially aggressive dogs Ability to prioritize and handle multiple tasks, and work independently with minimal supervisionGood communication skillsValid driver’s license and meet policy requirements for company auto insurancePHYSICAL DEMANDSWalk 3 to 5 miles per day on averageAbility to train dogs in crowded environments on campus and in publicAbility to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting to fifty (50) pounds individually Exposure to unpleasant odors, sounds, chemicals, loud noises, and inclement weather
The normal schedule for this position is either Tuesday-Saturday or Sunday-Thursday. *Weekends and evenings will be required for events.* The hours will be between 7:00am & 3:30pm or 7:00am & 4:00pm *A flexible schedule is required.*
Job DescriptionJob DescriptionK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a K9 Caretaker to join our amazing team!Details for this Position:This position is Full-time & Non-Exempt. The pay for this position is $15.00/hourlyThe schedule is: Thursday- Monday, off Tuesday & Wednesday The hours alternate, bi-weekly (6:00am-2:30pm & 10:30am- 7:00pm) , availability to work both shifts is required. Some of our competitive benefit offerings include:Comprehensive Medical & Prescription Insurance PlansCompetitive Dental & Vision Insurance PlansMatching 401K Program- K9s matches up to 5%Generous Paid Holidays (15), Paid Time Off (PTO) & Sick Time PlansTwo Comprehensive Employee Assistance ProgramsEmployer Paid Basic Life Insurance, AD&D, Short & Long-Term DisabilityHealthcare & Dependent Flexible Spending Accounts (FSA)Employee and Pet Bereavement Policies& More!QualificationsHigh school degree or equivalent Ability to work weekends, holidays, and rotating schedule Kennel experience preferredValid driver’s license and meet policy requirements for company auto insuranceBasic FunctionThe K9 Caretaker supports the proper operation of the kennels, to include cleaning/maintaining kennel facilities, feeding the dogs, caring for the dogs, and ensuring the overall safety of the kennel facilities and dogs. ** Shifts vary based on the needs of the kennel; to include weekends, holidays, evenings, and rotating days off.Essential Functions and Duties Responsible for all cleaning, feeding, bathing and animal handling in accordance with K9s for Warriors policies and proceduresResponsible for complying with all safety procedures while working in the kennels, with special emphasis on animal handling and proper use of cleaning chemicalsObserve, assess, and ensure all dog behavior and health concerns are dealt with in accordance with K9s for Warriors guidelines, reporting any concerns or changes to Lead K9 Caretaker or Kennel ManagementParticipate and provide enrichment to dogs with direction from Enrichment teamFollow instruction given by Veterinary Staff to assist in care of dogsHandle dogs humanely and safely at all timesReport maintenance concerns to the Lead K9 Caretaker or Kennel Management, assist with dissemination of incoming products and orderingAssist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipmentRespond to the operational needs of the kennel as directed by the Lead K9 Caretaker and/or Kennel ManagementComplete training logs and associated paperwork completely and accuratelyPhysical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds, cleaning chemicals, loud noises, and inclement weather. Must be able to operate
