K9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of an Operations Specialist to join our amazing team!
Role and Responsibilities
Under the general direction and supervision of the Operations Manager, the Operations Specialist is responsible for overseeing the day-to-day maintenance, facility functions, and for creating and maintaining a clean and orderly environment of the K9s For Warriors campuses, including administrative offices and common areas.
Essential Functions and Responsibilities
Perform minor and major maintenance of all buildings and equipment, unless out of scope of employee licensure or experience, as assigned through the maintenance ticketing systemMaintain an orderly workspace and maintenance areaMaintain each campus’ preventative maintenance schedule by performing regular tasks on buildings, vehicles, furniture, and equipment, including but not limited to: Replace filtersMaintain HVAC systemsRepair plumbing leaksPaint walls/ceilingsDiagnose problemsRepair or replace broken partsPressure wash, as neededAssist with housekeeping duties, as neededMaintain landscaping and landscaping equipment, should tasks be warranted and designated by the Director of Operation and/or Operations Manager for the specific campus and position (where applicable):Perform general landscaping services to include, but not limited to: mowing, edging/weed eating, pruning/trimming trees and shrubs, weed control, laying seed, spreading fertilizer; and using equipment such as a lawn mower, edger/weed eater, electric trimmer, blower, etc.Inspecting and fixing any irrigation systems, adjusting timer settings, recalibrating the system annually, and other tasks to ensure the system is properly working.Replace decorative landscaping (i.e. flowers) as needed, apply mulch for protectionGather and remove litter from propertyDiagnose mechanical failures and repair maintenance equipment according to manuals, factory specifications, and use of toolsAssist Director and/or Manager with all duties related to property and repairsPerform routine housekeeping duties, specific to each campus, as necessarySupport and communicate with campus teams during any construction projects, vehicle fleet repairs, preventative maintenance, as necessaryUnderstands proper utilization of PPE for applicable cleaning supplies and maintenance suppliesAssists in delivering heavy or bulk packages/items to various officesOther Duties
As needed, assist with projects or events that may be hosted on or off siteAs assigned, meet with vendors regarding facility improvements, maintenance needs, and fleet repairsRotating weekends and holidays on-callQualifications and Education Requirements
High school education or equivalentPrior property and grounds maintenance experienceCarpentry and/or similar skillsClean driving record and valid driver’s license requiredCore Competencies
Integrity Technical/Professional Knowledge and SkillsEnergyFocus on Quality Results OrientedAdditional Notes
Ability to exert a moderate to extensive amount of physical effortAbility to work on feet for entirety of shift Bending, crouching, twisting, reaching, pushing, pulling, climbing (stairs/ladders)Must be able to lift at least 50 lbs.Must be able to work outdoors in hot and cold weatherMust be able to go up and down a ladder to complete tasksROLE AND RESPONSIBILITIES
Under the direction of the Assistant K9 Training Manager and general supervision of the assigned Lead K9 Trainer, the K9 Trainer is responsible for independently implementing all elements of assistance dog training, including reading dog body language, training procedures, environmental awareness, application of learning theory and related modalities, use of training equipment, training of K9s For Warriors (K9s) skills, dog evaluation, assessment, and reporting.
ESSENTIAL FUNCTIONS
Independently modify dog behavior and train specific service dog tasks from basic to advanced obedienceTrain obedience and service tasks in alignment with a Least Intrusive, Minimally Aversive (LIMA) based training philosophy.Maintain detailed training, evaluation, behavior modification and medical records in accordance with K9s’ policies and proceduresAnalyze and assess individual dogs; execute a tailored training program and assist with their care Provide public access exposure to Service Dogs in training Participate in impulse control, time outs, quiet kennels, temperament testing, group walks, and continuing education sessionsCoordinate, run, and supervise dog playgroups; evaluate dog’s stress levels, monitor for rude or aggressive behavior; identify when and how to interrupt inappropriate play.Liaise with kennel staff on assigned dog’s kennel behavior; coordinate dog procedure requests, feeding schedule and enrichment plans through K9 Training Management and Kennel Management; assist K9 Caretakers with cleaning kennels when neededAssist Warrior Trainers with identifying the correct Service Dog for each veteran, initial dog pairing, and provide training assistance through transference Participate in events, tours and media opportunities to demonstrate the dog’s trained skills to raise awareness and support fundraising and development endeavors. Participate in training sessions at Paws for Change locations to aid in training for dogs in the Paws for Change program.Perform frequent cleaning of training equipment, vehicles, and campus training areasParticipate in public relations presentations and demonstrations showing how Service Dogs provide assistance to veterans with PTSD, TBI, or MST in addition to promoting the mission and encouraging donationsDisplay a positive example regarding work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respectProvide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members at all timesPerform other duties as assigned by supervisor or management
COMPETENCIES
Adaptability InitiativeIntegrity Planning and Organizing
QUALIFICATIONS AND EDUCATION REQUIREMENTS
H.S. diploma or equivalent2 years of professional animal training experience or graduation from the apprenticeship programExperience working with purpose bred and shelter dogs preferredKennel experience preferredAbility to prioritize and handle multiple tasks, and work independently with minimal supervisionComfortable being photographed, filmed and other interactions with mediaGood communication skillsValid driver’s license and meet policy requirements for company auto insurance.PHYSICAL DEMANDS
Walk 3 to 5 miles per day on averageAbility to train dogs in crowded environments on campus and in publicAbility to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting to fifty (50) pounds individually. Exposure to unpleasant odors, sounds chemicals, loud noises, and inclement weather.
Roles and Responsibilities
The K9 Assistant Enrichment Manager is responsible for implementing, performing, and teaching personnel activities associated with accomplishing K9s kennel enrichment operations, in accordance with the standards and procedures established by K9s for Warriors.
Essential Functions and Duties
Hire, train, schedule, approve timecards, conduct performance reviews, and supervise all employees and volunteers on the Enrichment team with the support of the Kennel ManagerEnsure all procedures, policies, and protocols are current with best practices and updates are distributed to appropriate staff and volunteersEnsure accuracy and compliance with safety procedures for all aspects of enrichment, with special emphasis on animal handling and behaviorSchedule, delegate, participate, and oversee completion of enrichment tasks, including but not limited to daily activities, food preparation, enrichment planning, co-habitation, playgroups, etc.Be available to enrichment staff and volunteers after hours to provide direction and guidance for any issues or emergency situations within the kennelsObserve, assess, and ensure all canine behavior and health concerns are handled according to K9s For Warriors policies and proceduresIdentify opportunities to improve the physical, mental, and emotional well-being of the canines in K9s care and recommend appropriate solutionsAlways handle canines humanely and safely, and ensure all staff and volunteers do the sameMaintain accurate daily enrichment records including but not limited to enrichment logs, trainer enrichment checklists, recaps, and updating the Master Kennel LocatorMonitor medical and behavioral condition of dogs, notate concerns on the enrichment logs and/or kennel cards and notify leadership teams of medical or behavioral changesStay up to date on shelter enrichment practices, educate staff on new enrichment techniques and identify the most beneficial enrichment activities for canines in our care Assist with maintaining building and equipment, including but not limited to interior and exterior of building, grounds, kennel areas, and report maintenance concernsAssist with maintaining, monitoring, ordering, and tracking inventory of all enrichment supplies, and with dissemination of incoming products and orderingLead department meetings and regularly hold one on one meetings with employees and volunteers as neededAbility to work with dogs on unknown or outdated vaccination historyFollow and adhere to all PPE policiesFollow and promote all K9s For Warriors policies and procedures Provide a positive example regarding work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respectProvide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff members at all timesWork collaboratively, and with a positive attitude, with all K9s For Warriors department teams for the care, benefit, promotion, and ultimate outcome for animals in our careOther Duties
Perform additional tasks as assigned by Kennel Manager or leadershipMaintain good communication with enrichment staff, K9s’ staff, and volunteers Honor confidentialityQualifications and Education Requirements
H.S. diploma or equivalent required, Bachelor’s degree in related field preferredMinimum of three years of animal experience requiredMinimum of 1-2 years previous experience in a leadership or supervisory role requiredValid driver’s license is required and meet standards to be added to company driving policyPossess ability to work independently with little or no supervisionExperience with Microsoft Office Suite and Salesforce preferredPhysical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, twisting, turning, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds. Exposure to chemicals, loud noises, and inclement weather.
Competencies
Accountability Adaptability Coaching CollaborationInitiativeIntegrity Planning and OrganizingK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a K9 Caretaker to join our amazing team!
Details for this Position:
This position is Full-time & Non-Exempt/hourly.
This position requires:
High school degree or equivalent Ability to work weekends, holidays, and rotating schedule Kennel experience preferredBasic Function
The K9 Caretaker supports the proper operation of the kennels, to include cleaning/maintaining kennel facilities, feeding the dogs, caring for the dogs, and ensuring the overall safety of the kennel facilities and dogs.
** Shifts vary based on the needs of the kennel; to include weekends, holidays, evenings, and rotating days off.
Essential Functions and Duties
Responsible for all cleaning, feeding, bathing and animal handling in accordance with K9s for Warriors policies and proceduresResponsible for complying with all safety procedures while working in the kennels, with special emphasis on animal handling and proper use of cleaning chemicalsObserve, assess, and ensure all dog behavior and health concerns are dealt with in accordance with K9s for Warriors guidelines, reporting any concerns or changes to Lead K9 Caretaker or Kennel ManagementParticipate and provide enrichment to dogs with direction from Enrichment teamFollow instruction given by Veterinary Staff to assist in care of dogsHandle dogs humanely and safely at all timesReport maintenance concerns to the Lead K9 Caretaker or Kennel Management, assist with dissemination of incoming products and orderingAssist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipmentRespond to the operational needs of the kennel as directed by the Lead K9 Caretaker and/or Kennel ManagementComplete training logs and associated paperwork completely and accuratelyPhysical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds, cleaning chemicals, loud noises, and inclement weather. Must be able to operate
K9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a Lead K9 Caretaker to join our amazing team!
This position is Full-time/ Hourly/Non-exempt
Basic Function
Under the direction of the Assistant Kennel Manager, the Lead K9 Caretaker will support the proper operation of the kennels by providing direction to the K9 Caretaker team and leading by example regarding day-to-day operations. The duties and tasks include cleaning and maintaining kennel facilities, feeding and caring for the dogs, supporting the K9 Caretaker staff, keeping Kennel Management updated and informed of issues and concerns, and performing all other tasks as assigned.
Essential Functions and Duties
Responsible for all cleaning, feeding, bathing and animal handling in accordance with K9s for Warriors policies and procedures, ensuring all kennel staff are in compliance.Ensure and assist in accuracy and compliance with safety procedures for all aspects of the kennels, with special emphasis on animal handling and cleaning chemicalsObserve, assess, and ensure all dog behavior and health concerns are dealt with in accordance with K9s for Warriors guidelines and best practices, reporting any concerns or changes to Veterinary team and Kennel Management.Participate and provide enrichment to dogs with direction from Enrichment team. Support directives of Enrichment team given to kennel staff.Complete kennel and enrichment logs and associated paperwork completely and accurately.Follow instruction given by Veterinary Staff to assist in medicating and care of dogs.Always handle dogs humanely and safely and ensure all kennel staff and volunteers do the same.Report maintenance concerns to Kennel Management, assist with dissemination of incoming products and ordering.Assist with maintaining buildings and equipment, including but not limited to interior and exterior of buildings, grounds, kennel areas, yard maintenance/equipment.Assist in onboarding, orientation, and training of new kennel department hires and volunteers.Respond to the operational needs of the kennel as directed by Kennel Management.Follow and promote all K9s For Warriors’ policies and procedures.Follow and adhere to all PPE policiesIdentify opportunities to improve the physical, mental, and emotional well-being of the dogs in K9s For Warriors’ care and bring ideas and suggestions to Kennel Management.Assist in training and oversee volunteers verifying shift duties are being completed and processes are being followedAbility to work with dogs on unknown or outdated vaccination historyAbility to work weekends, holidays, rotating scheduleOther Duties
Perform additional tasks as assigned by the Kennel Manager and Assistant Kennel Managers.Maintain good communication with kennel staff and other departments. Maintain good working relationships with all kennel and organization employees.Qualifications and Education Requirements
High school Diploma or Equivalent Supervisory skills required*Physical Demands
Ability to exert a moderate to extensive amount of physical effort, including stooping, twisting, turning, crouching, walking stairs, climbing, and lifting up to fifty (50) pounds individually. Exposure to unpleasant odors or sounds, chemicals, loud noises, and inclement weather.Core Competencies
Attention to DetailAccountability Discipline InitiativeIntegrity Cooperation LeadershipK9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of a K9 Adoptions Trainer to join our amazing team!
ROLE AND RESPONSIBILITIES
Under the direction of the K9 Procurement & Training Assistant Manager, the K9 Adoptions Trainer is responsible for implementing all elements of Behavior Modification, and Dog Training for the purpose of placing Dogs into permanent homes as pets and/or other positive outcomes.
ESSENTIAL FUNCTIONS
Independently modify assigned dog behavior, train specific behaviors that would promote adoption for career changed dogs (Dogs not suitable for Service Dog work) from basic to advanced obedience in accordance with K9s’policies and proceduresIdentify additional behavior concerns and communicate them with the Adoption Team and future adopterMaintain detailed training, evaluation, behavior modification and medical records as per K9s’ policies and proceduresAnalyze and assess individual dogs; execute a tailored training program, and assist with their care and healthTeach dogs to obey basic cues using positive reinforcement techniques that are best suited to each dog’s personality and attributes.Provide appropriate exposures to prepare career change dogs for adoption and successful in-home transitionTeach adopters appropriate training methods to enforce and maintain behaviors and skills learned by their dogs while with K9s For Warriors.Implement appropriate training programs to address and resolve problem areas, including aggression, separation anxiety, hyperactivity, and mouthing.Determine appropriate off-site training locationsHandle and train dogs appropriately in a public access setting Administer canine medications Coordinate, run, and supervise dog playgroups; evaluate dog’s stress levels, monitor for rude or aggressive behavior; identify when and how to interrupt inappropriate playLiaise with kennel staff on assigned dog’s kennel behavior; coordinate dog procedure requests, feeding schedule and enrichment plans through Placement Management and Kennel Management; assist K9 Caretakers with cleaning kennels when neededAssist Adoption Team with identifying the ideal placement for dogs, initial dog adoptions, provide training assistance through transference Contact adopters to troubleshoot and help them through any issues while the dog is still settling in their new homeParticipate in interdepartmental meetings to discuss the overall care, behavior, and training of our adoptable dogsParticipate in meet and greets and adoption introductions to communicate proper dog training techniques, behavior modification and integration of their career change dog into home environments Perform frequent cleaning of training equipment, vehicles, and campus training areasParticipate in public adoption events and promotions of adoptable career change dogsPerform other duties as assigned by supervisor or managementCOMPETENCIES
InitiativeIntegrity Planning and OrganizingInterpersonal SkillsQUALIFICATIONS AND EDUCATION REQUIREMENTS
H.S. diploma or equivalent2 years of professional dog training experience specializing in behavior modification required2 years of working with shelter dogs or relative experience is required Certification through the Certification Council for Professional Dog Trainers (CCPDT) preferredSound knowledge of dog training, behavior modification, and dog body languageStrong dog handling skillsA love for dogsKnowledge of common canine medical issues and practices Willing to work with potentially aggressive dogs Ability to prioritize and handle multiple tasks, and work independently with minimal supervisionGood communication skillsValid driver’s license and meet policy requirements for company auto insurancePHYSICAL DEMANDS
Walk 3 to 5 miles per day on averageAbility to train dogs in crowded environments on campus and in publicAbility to exert a moderate to extensive amount of physical effort, including stooping, crouching, pushing, pulling, walking stairs, climbing, and lifting to fifty (50) pounds individually Exposure to unpleasant odors, sounds, chemicals, loud noises, and inclement weather
