Job DescriptionJob DescriptionHUMAN RESOURCES COORDINATOR – Bilingual English/Spanish
The Human Resources Coordinator will serve as a member of the HR team primarily in an administrative capacity to support ongoing department activities and initiatives. This individual’s areas of key focus on a regular basis include, but are not limited to support for recruiting & hiring, onboarding and new hire orientation, training, HR compliance and general department support. As a customer service representative of the department and of the corporate office, the HR Coordinator will participate in activities which support our culture of teamwork and collaboration. The HR Coordinator will build connections with corporate department heads as well as hiring managers in the main office as well as employees across our geographically dispersed portfolio of properties and companies in 14+ states.
NOTE: This is not a remote position. This role will be based on-site in the company’s Gaithersburg, MD headquarters which maintains regular open hours of 8:30am-5:30pm Monday through Friday. Occasional travel, including some with overnight duration, and occasional evening, early, weekend hours may be required.
PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIESSupport HR, recruiting, hiring, onboarding, and learning & development activities including, but not limited to:Assist in posting open positions, forwarding resumes to hiring managers, coordinating interviews between hiring managers and applicants, administering the job offer and onboarding process (offer letter draft and communication, pre-employment background checks and drug screening, new hire orientation coordination, equipment provisioning, etc.). Enter new hires into the company’s Human Capital Management (HCM) system, “UKG”, maintain accuracy of information in the applicant tracking system and in-house tracking spreadsheets, ensure our recruiting vendor platforms and accounts are operational and in good standing, maintain and track recruiting and other meaningful data and metrics throughout the year.Support and assist in the coordination, preparation, logistics and participation in job fairs and career events.Communicate (phone, text, and e-mail correspondence) with candidates throughout the offer/onboarding process, including: processing of background and drug screening, advising hiring manager and HR with status updates, etc. Draft offer letters for review and approval, forward company-signed offer letters to candidates, save/file applicant-signed offer letters as appropriate and ensure hiring manager, applicant and HR are aware in order to prepare for start date.Schedule new employees for new-hire orientation and coordinate logistics and awareness with all parties for day-1 readiness.Partner with HR Generalist in the production, maintenance, upkeep and distribution of the weekly staffing (company-wide vacancies status) report. This includes applicant status updates, job/role updates, applicant tracking, and hiring manager check-ins and follow-ups. Support Learning and Development with logistics and training session preparation, including invitations, food, materials, system documentation, account activation/deactivation, etc. This is not limited to new hire orientation and onboarding.Develop a familiarity with our core operational technologies along with an understanding of how each business unit utilizes those technologies. Examples of technologies include, but are not limited to: all Microsoft 365 platforms, Zendesk, company intranet, etc.Learning Management System administration supportTechnical writing and content design support (Spanish translation when applicable)Accounts Payable invoice processing supportUKG responsibilities include data entry of new hires into the system for HR/Payoll, maintaining job descriptions and other recruiting and onboarding process documents in the system.File management and organization of personnel file documents for all employees, including collection of new hire documentation.Other tasks, projects, assignments or duties as assigned.
Required Qualifications - Skills, Experience, Abilities:
To perform this job successfully, an individual must be able to perform each essential duty (above) satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 1-3 years or more experience in an administrative capacity.Prior experience in an administrative role supporting a Human Resources or recruiting/talent acquisition department or organization. Prior multi-family property management experience is a plus.
Essential Duties:Must possess strong Bilingual English/Spanish speaking and written capabilities, suitable for interpersonal communications, meeting/training facilitation, and document translation.Must possess a reliable customer service approach to delivery of work product, the effort to meet/exceed expectations and beat deadlines, and demonstrate positive interpersonal interactions and relationship management.Experience working collaboratively, able to navigate multiple priorities, effective at supporting customers across a geographically dispersed multi-site organization.Solid professional writing skills/experience required, able to craft company letters, e-mail communications, and developing online/offline content (posters, flyers, graphic design, social media posts, copy writing, editing, formatting, etc.) with reliable attention to detail. Strong computer skills required, including proficiency with MS Office suite (Outlook, Word, Teams, Excel, PowerPoint, etc.). Prior experience with a Human Capital Management (HCM) or Human Resource Information Systems (HRIS) systems is preferred; particularly UKG Ready a plus. Familiarity with social media and online recruitment (e.g. LinkedIn and others), and possesses comfortable familiarity with professional posting and searches on web-based and social media sites. Must have the ability to learn and work effectively in new systems quickly.Comfortable with interpersonal communication and speaking skills is a requirement. Equally comfortable with the written word as the spoken word; able to collaborate with others, build relationships, be a brand ambassador and a customer service specialist. Able to influence and generate excitement about the potential for candidates to want to work for the company.Strong organizational, multi-tasking and time management skills with excellent attention to detail. Adept at owning projects and tasks, managing deliverables to meet deadlines, connecting with people and facilitating effective collaboration to achieve successful outcomes.Ability to deliver on assigned work priorities and assignments in a way that meets deadlines.Comfortable cold-calling; willing to pick up the phone or e-mail to reach out to source/qualify candidates, screen and interview, and 'sell' the company to potential future employees.
Preferred Qualifications:Associate’s or bachelor’s degree desired but not required. Education, experience or certificates in human resources, management, communications or related fields are a plus. Demonstrated ability for critical thinking, formulating effective communications, and navigating a corporate environment and professional relationships.General Human Resources and employment law knowledge and proficiency is a plus.
Work Environment:The role will be primarily based on-site at the company’s corporate offices in Gaithersburg, MD and the work environment is predominantly an office/clerical environment. Primary office hours are typically Monday-Friday from 8:30-5:30; schedule may shift to start earlier, end later, or involve weekend work based on business needs, workload, and other factors. While performing the duties of this job, the employee is regularly required to read, write, talk and hear. The employee frequently is required to sit; use hands/fingers to handle or feel (e.g. type); and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10+ pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Must have reliable transportation and ability to meet attendance/punctuality requirements and to facilitate occasional on-site visits to properties.
This role is non-exempt and has an anticipated annualized pay range of $43k-$50k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.Powered by JazzHRL2IZfel3Bc