Johnstone Supply is ready to hire a motivated full-time Operations Manager to guide our continued growth at our Arbutus, MD branch location. Do you want to provide store management in a family-focused environment where employees are treated with respect and tend to stay a long time? If so, please read on!
This HVAC supply store management position earns a competitive salary- base rate and includes monthly and yearly bonuses based on prior experience and current HVAC product knowledge. You would also be eligible for generous full-time benefits, including monthly bonuses, annual bonuses, medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, and paid time off (PTO). If this sounds like the right store management opportunity for you, apply today!
ABOUT JOHNSTONE SUPPLY
Johnstone Supply is a one-stop-shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.
With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our employee recognition program, bonuses, competitive pay, and great benefits. We also offer training through Johnstone University both online and in the classroom. Come join our family!
A DAY IN THE LIFE OF AN OPERATIONS MANAGER
As an Operations Manager for one of our locations, you are responsible for the hiring, training, and supervision of branch staff. As a hands-on leader, you model prompt, professional service when answering incoming telephone calls and greeting walk-in customers. You inspire all counter sales, warehouse, and delivery staff to take pride in their work and provide exceptional customer service. Your style of leadership fosters teamwork, respect, accountability, and trust.
You are goal-oriented and continually achieve your branch's financial targets. With attention to detail and efficiency, you accurately complete transactions and paperwork. You resolve customer complaints and dispute effectively. Working with outside sales personnel, you also help develop effective sales programs and promotions for your branch. You enjoy the challenge of being a strategic leader and get great satisfaction out of achieving goals!
QUALIFICATIONS FOR AN OPERATIONS MANAGER
2+ years of experience as an operations managerAbility to pass a drug screenBusiness acumenConsistent customer service skillsLeadership skillsDo you enjoy coaching and mentoring others? Are you able to prioritize multiple tasks and delegate effectively? Do you work efficiently and with a sense of urgency? Are you an effective problem-solver with empathy for others? If so, you might just be perfect for this Operations Manager position at our HVAC supply store!
HVAC industry experience or training is preferred but multiple factors will be taken into consideration. General knowledge of wholesale distribution including branch operations, order fulfillment, inventory control, customer service, showroom merchandising, shipping & receiving, and sales are preferred but we are willing to train the right person.
READY TO JOIN OUR HVAC SUPPLY STORE TEAM?
If this HVAC supply store management position sounds right for you, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 21227
Read LessJohnstone Supply is seeking a passionate Counter Sales Associate to join our team full-time in Alexandria, VA. With competitive pay and great benefits and perks such as medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, paid time off, and a supportive work environment, this is your opportunity to thrive in a role where you can make a real difference. Join us and become part of our family!
ABOUT US:
Johnstone Supply is a one-stop shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.
With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our bonuses, competitive pay, and great benefits.
YOUR TYPICAL DAY AS A COUNTER SALES ASSOCIATE:
In this rewarding role, your morning kicks off with a flurry of activity as you assist customers with their inquiries, provide expert product recommendations, and process transactions with ease. Throughout the day, you lead by example, mentoring your team members and ensuring that our counter area is organized and stocked. As the day winds down, you reflect on the meaningful connections you've made with customers and the satisfaction of helping them find the perfect solutions for their needs.
QUALIFICATIONS:
High school diploma or equivalent2+ years related experience and/or training in the HVAC/R industry, or an equivalent combination of education and experiencePreferred: 2 years of experience as a sales and service associate in the HVAC/R or similar industry.
WORK SCHEDULE:
This is a full-time position with a typical schedule of Monday through Friday, 7:00 AM to 4:30 PM. Occasional after-hours or weekend work may be required based on business needs.
Are you ready to embark on an exciting new career journey? Applying is easy and takes just 3 minutes with our mobile-friendly initial application process. Join us as a Counter Sales Associate and let's achieve greatness together.
Read LessJohnstone Supply is looking to hire an outgoing full-time HVAC Store Manager for our Sterling, VA branch location. Do you have experience in operations management? Do you want to work where employees are treated with respect and tend to stay a long time? If so, please keep reading!
This HVAC Store Manager position earns a competitive salary - base rate and includes monthly and yearly bonuses based on prior experience and current HVAC product knowledge. You would also be eligible for generous full-time benefits, including monthly bonuses, annual bonuses, medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, and paid time off (PTO). If this sounds like the right next step in operations management for you, apply today!
ABOUT JOHNSTONE SUPPLY
Johnstone Supply is a one-stop-shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.
With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our employee recognition program, bonuses, competitive pay, and great benefits. We also offer training through Johnstone University both online and in the classroom. Come join our family!
A DAY IN THE LIFE OF AN HVAC STORE MANAGER
As an HVAC Store Manager for one of our locations, you are a strategic leader that continually comes up with appropriate strategies to increase performance and productivity. Working with outside sales personnel, you also help develop effective sales programs and promotions for your branch. You resolve customer complaints and dispute effectively. With attention to detail and efficiency, you accurately complete transactions and paperwork. Your style of leadership fosters teamwork, respect, cooperation, accountability, and trust.
You are responsible for coordinating and overseeing all operations, including the hiring, training, and supervision of branch staff. Under your exceptional leadership, all counter sales, warehouse, and delivery staff are inspired to take pride in their work and provide above-and-beyond customer service. As a hands-on leader, you model prompt, professional service when answering incoming telephone calls and greeting walk-in customers. You get great satisfaction out of regularly achieving your branch's financial targets!
QUALIFICATIONS FOR AN HVAC STORE MANAGER
Experience in operations managementBusiness acumenAbility to pass a drug screenExceptional customer service skillsLeadership abilityHVAC industry knowledge and general knowledge of wholesale distribution including branch operations, order fulfillment, inventory control, customer service, showroom merchandising, shipping & receiving, and sales are preferred but we are willing to train the right person!
Are you an empathetic listener with exceptional problem-solving skills? Do you enjoy coaching and mentoring others? Are you able to prioritize multiple tasks and delegate effectively? Do you work efficiently and with a sense of urgency? If so, you might just be perfect for this operations management position!
READY TO JOIN OUR TEAM?
If this operations management job at our HVAC supply store sounds right for you, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 19605
Read LessAbout Us We're a fast-growing HVAC wholesaler in Albuquerque NM - bringing decades of expertise, top-tier products, and a culture built on being Driven, Creative, Accountable, and Servant-minded.
Why You'll Love Working Here
Best-in-class benefits: comprehensive health, dental, vision, 401(k), generous PTO, and moreCompetitive pay: industry-leading wages plus performance-based incentivesFun, fast-paced environment: collaborate with passionate pros, tackle fresh challenges daily, and celebrate wins togetherIf you thrive in a dynamic setting, share our values, and want to help shape a best-in-class wholesale operation, we'd love to hear from you. Let's build something great - together.
JOB SUMMARY:
The Counter Sales and Service Associate will be responsible for helping our HVAC/R customers find the parts and equipment they need with prompt, friendly and professional service. A candidate for this position must possess the ability, and desire, to learn industry products and services to effectively engage customers in conversation to understand their needs and confidently offer reliable solutions. This position requires an individual that works well in a team environment to build positive relationships with repeat customers.
Pay: $22-24/hour + Commissions
Key Responsibilities:
Sales Counter / Customer Service:
Greet and assist walk-in and call-in customers in a professional, courteous manner.Generate new and repeat sales by providing accurate product and technical information.Upsell and cross-sell products to maximize sales opportunities and enhance customer satisfaction.Process customer transactions including orders, quotes, returns, and special requests through POS or ERP system.Communicate availability, pricing, promotions, and delivery status with customers.Work with contractors, technicians, and internal team members to fulfill product needs.Qualifications:
Excellent customer service and phone communication skillsExperience in HVAC, plumbing, or building products is preferred, but will train the right personHigh school diploma or equivalent requiredComputer Proficiency, including RF scanners and warehouse coding systemsMust be able to frequently lift over 50 lbs. and perform physically demanding tasks. Read LessAbout Us
Johnstone Supply was most recently recognized by the Albuquerque Journal as a TOP WORKPLACE in the last 3 years. Founded in 1979 as a single location, the Johnstone Supply Group has grown to 8 branches in the state of New Mexico, Colorado & Arizona. With a proven track record of innovation and growth, Johnstone Supply is a leading HVAC/R wholesale distributor of residential and commercial equipment, parts, and supplies. We are proud to be a New Mexico small business with large corporate resources; offering best-in-class benefits, competitive pay, and a fun, fast-paced work environment. Johnstone Supply strives to provide solutions that enable success. We pride ourselves on 4 core values - Driven, Creative, Accountable, and Servant.
High School diploma or equivalentAbility to pass a drug screen and background checkValid driver's license with a clean driving recordDelivery driving experience a PLUSOne year warehouse experience, forklift experience preferred Adequate physical strength and stamina to repeatedly lift, carry, move, and set down, up to 75 pounds.Experience using a barcode-driven inventory management system - RF ScannerOPPORTUNITY
We are seeking an energetic, detail-oriented, self-starter to join our team! This position typically works Monday through Friday, 7:00am to 4:00pm, with overtime opportunity through peak season.
Accurately pick products for the counter, phone, and online sales orders using a barcoded inventory systemProcess shipments to be sent to customers and inspect incoming freight for damagesPerform periodic cycle counting of inventory to ensure accuracy Ability to safely load delivery and transfer trucks using a forklift, pallet jack, or hand truckPay Range: $20-$24 DOE
Read LessJob Title: Accounts Receivable Specialist
Department: Finance | Location: Sacramento, CA | Reports to: Director of Finance|Type: Full-Time, Non-Exempt
Join Johnstone Supply – A Stable, Family-Owned Business Where Your Work Directly Impacts Our SuccessAt Johnstone Supply, Orion Group (JSOG), we’re a growing wholesale distribution company that’s been serving HVAC and refrigeration contractors across Northern California for decades. We pride ourselves on integrity, strong team culture, and treating people right — both our customers and our employees.
We’re looking for a reliable and detail-oriented Accounts Receivable Specialist to join our Finance team in Sacramento. This is a key role that keeps cash flowing so our branches and sales teams can continue delivering outstanding service to our customers.
What You’ll Do (and Why It Matters)Prepare and send customer statements and manage the full AR cycleApply payments accurately and investigate/resolve discrepancies quicklyMake outbound calls to remind customers of invoices that are becoming overdueMonitor aging reports, make collection calls, and help keep bad debt lowProcess credit applications and support job accounts (including lien releases)Reconcile deposits and assist with cash drawer and bank deposit processesProvide excellent support to branch teams and customers on billing questionsHandle general accounting and administrative tasks that keep the department running smoothlyYou’ll play a meaningful role in our company’s financial health while working closely with a supportive Finance team.
What We’re Looking ForHigh School Diploma (or equivalent)At least 1 year of Accounts Receivable, bookkeeping, or similar experienceStrong proficiency with Microsoft Excel and general office systemsExcellent attention to detail, organization, and follow-throughProfessional phone demeanor and customer service mindsetAbility to work independently while collaborating with the teamComfortable in a fast-paced environment with deadlinesBonus: Experience in distribution or wholesale is a plus, but not required.
Why You’ll Love Working HereCompetitive hourly pay + consistent hours (no weekends)Full benefits package (medical, dental, vision, 401(k), PTO, etc.)Stable, family-owned company with low turnover and long-term career potentialSupportive leadership that values your input and growthPositive team culture rooted in our core values: Service Minded, Team Player, Integrity, Driven, Problem SolverIf you’re someone who takes pride in accuracy, enjoys solving problems, and wants to be part of a company that genuinely cares about its people, we’d love to talk to you.
Read LessJohnstone Supply is seeking a driven full-time Counter Sales Associate to join our thriving team in Rochester, NY! With competitive compensation of $21.00 to $26.00, depending on experience and exceptional benefits, including medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, paid time off, and a supportive team environment, this is your opportunity to excel in a role where your sales expertise shines. Join us and let's embark on a journey of success together!
WHAT YOU CAN EXPECT:
As the Counter Sales Team Lead - Sales Associate, you're at the forefront of our operation. Your day is a whirlwind of activity, from engaging customers with expert product knowledge to driving sales and exceeding targets. As a natural leader, you inspire your team to deliver exceptional service while ensuring our counter area is organized and efficient. Every interaction is an opportunity to showcase your sales prowess and make a lasting impression on our valued customers.
WHAT WE NEED FROM YOU:
Minimum:
High school diploma or equivalent2+ years related experience and/or training in the HVAC/R industry, or an equivalent combination of education and experiencePreferred:
2+ years of experience as a sales and service associate in the HVAC/R or similar industrySCHEDULE:
This is a full-time position with a typical schedule of Monday through Friday, 7:00 AM to 4:30 PM. Occasional after-hours or weekend work may be required based on business needs.
GET TO KNOW OUR COMPANY:
Johnstone Supply is a one-stop shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.
With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our bonuses, competitive pay, and great benefits.
ARE YOU READY TO TAKE YOUR SALES CAREER TO THE NEXT LEVEL?
Don't miss out on this exciting opportunity! Applying is quick and easy, taking just 3 minutes with our mobile-friendly initial application process. Let's elevate the HVAC/R industry together and pave the way for unparalleled success. Apply to be a Counter Sales Team Lead - Sales Associate today!
Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
Read LessIf you're looking for a sales job where you simply maintain accounts, this isn't it.
If you're looking for the opportunity to build a territory, earn uncapped commissions, and make a real impact—we should talk.
At Johnstone Supply Orion Group, we help HVAC contractors succeed by making it easier to do business. We're looking for a Territory Manager who is competitive, driven, and motivated by winning—not just making sales.
Our MissionMake it easy for HVAC professionals to do business.
Your MissionCapture profitable market share.
Your ScoreboardGrow territory gross profit dollars.
What You'll DoYou'll spend your time creating opportunities, solving customer problems, and growing profitable relationships.
You'll:
Grow profitable market shareBuild and expand existing Partner relationshipsProspect and develop new businessIntroduce customers to our tools, programs, and solutionsExecute your territory plan with disciplineKeep CRM current because it helps you winPartner closely with our Fresno branch to deliver an outstanding customer experienceConsistently meet or exceed sales goalsThis isn't a desk job.
This is field sales requiring initiative, follow-through, urgency, and ownership.
What Winning Looks LikeYou're winning when:
Contractors choose Johnstone first.Existing Partners buy more from us.New customers become loyal customers.Your territory consistently exceeds gross profit goals.Your branch trusts you because you communicate, follow through, and solve problems quickly.Competitors lose business because contractors would rather work with you.Who Thrives HereYou don't need HVAC experience.
You do need to know how to sell.
You're probably a great fit if you:
Have 2+ years of successful outside B2B sales experienceEnjoy hunting for new businessBuild trust quicklyAsk for the business instead of waiting for itLike being measured by resultsTake ownership without excusesUse CRM as a competitive advantageBring energy, humility, urgency, and a team-first attitudeThis Probably Isn't for You If...You want a low-accountability sales position.You prefer maintaining accounts over building them.You avoid difficult conversations.You need someone constantly checking on your activity.You believe showing up is the same as selling.We're looking for builders.
Not caretakers.
Why Johnstone Supply Orion Group?We're not looking for order takers.
We're looking for trusted advisors.
We solve problems.
We move fast.
We invest in our people.
We promote from within.
Most importantly, we give talented salespeople the opportunity to build something meaningful—and be rewarded for it.
Compensation & BenefitsBase Salary + Commission + Performance BonusesCompetitive $68,000 base salaryUncapped commission programPerformance bonusesExpected total annual earnings of $100,000-$170,000+ based on performanceNo cap on earning potential—the more you grow your territory, the more you earn.Health benefits effective the first of the month after 60 days401(k) after 90 daysOngoing professional developmentCareer advancement opportunitiesReady to Win?If you're the kind of salesperson who wants to own a territory, build lasting customer relationships, and be rewarded for your performance—not your tenure—we'd love to meet you.
Bring your drive.
Bring your discipline.
Bring your competitive spirit.
Help us make it easy for HVAC professionals to do business.
The Driver Lead will oversee the distribution and transportation of goods both between branches and from the branches to the customer in their assigned region. Oversees delivery of orders to customers using Johnstone-provided vehicles as needed. Leads assigned region’s delivery team by ensuring daily delivery routes are executed accurately and on time. Assists Delivery and Route Manager to meet goals and objectives for delivery and customer experience. This leader demonstrates a high level of communication, leadership, and planning skills as well as the ability to make effective decisions and manage quality service.
Core Values:
&hearts Honesty – We keep our promises, are truthful, and instill confidence
&hearts Excellence – We passionately deliver exceptional experiences
&hearts Accountability – We are all accountable and strive for results
&hearts Respect – We value others, care about people, and treat them respectfully
&hearts Teamwork – We work together to provide solutions internally and externally
Essential Functions:
Ensure daily delivery routes provided by the Delivery & Route Manager are executed accurately and timelyAssist with daily deliveries based on business needs Facilitate driver training for new and existing drivers as neededProvide feedback to Delivery & Route Manager to help maximize vehicle utilization and minimize costsManaging delivery drivers’ performance within assigned regionAssist Delivery/Route Manager with personnel needs including talent acquisition, discipline, and performance coachingEnsure regional delivery drivers meet specified performance standards dailyConduct weekly check-ins with regional drivers via the ADP Standout platformConduct annual performance appraisals with regional drivers which includes goal settingManage relationships with drivers, couriers, and others to help resolve shipping issuesTakes corrective action and recognizes and rewards employees as neededEnsures adequate staffing levels to meet business needs by establishing work schedules and managing time-off requestsEvaluate current processes and suggest any appropriate improvements to increase efficiency and enhance the customer experienceCoordinate vehicle maintenance and upkeep activities for all delivery vehicles in the assigned regionAdminister company protocols in the event of vehicle accidentsAssist Delivery & Route Manager with DOT and Safety compliance for all assigned regional drivers and vehiclesSafely operates vehicles, forklift, pallet jack, and other company machinery.Perform other job-related duties as assigned
Required Skills/Abilities:
Excellent driving skillsExcellent customer service skillsExcellent time management skills Ability to effectively lead a team and demonstrate best practices to achieve company objectivesAbility to work in a fast-paced environment and effectively manage prioritiesExcellent verbal and written communication skills.Detail-orientated approach.General knowledge of logistics systems preferred
Qualifications:
High School Diploma or a GED required and a Vocational School Degree/Certificate, Associate’s, or Bachelor’s degree in a related fieldOne to three years of experience and/or training, or a combination of education and experience
Physical Demands of the Job:
Lifting, moving, carrying up to 100 poundsAbility to stoop, kneel, crouch, crawl
Benefits:
Generous Paid Time Off Policy401(k) Retirement Program with Company MatchMedical, Dental, and Vision plans with Medical Expense Reimbursement Program featuring Healthcare Savings Account and “No Deductible” Medical plansEmployer Paid Short and Long-Term Disability and Life insurance coverage, College Tuition Program, and a comprehensive Employee Assistance ProgramMultiple Bonus Opportunitiesnsures efficient operation of the store and responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and other items. The Warehouse Representative will join our mission to “Make the tech in the truck more efficient” and embrace our vision to “Enhance lives through solutions.”
Core Values:
&hearts Honesty – We keep our promises, are truthful, and instill confidence
&hearts Excellence – We passionately deliver exceptional experiences
&hearts Accountability – We are all accountable and strive for results
&hearts Respect – We value others, care about people, and treat them respectfully
&hearts Teamwork – We work together to provide solutions internally and externally
Essential Functions:
Manages warehouse inventory and maintains database.Receives and processes incoming product shipments and helps unload delivery truck.Ensures shipments are inspected and damages are noted and documented.Initiates records as products enter and leave the warehouse through a computerized inventory control systemStores products in proper locations.Receives, pulls, and properly prepares all customer orders.Utilizes forklift, pallet jacks, and other equipment when needed to store or pull inventory.Monitors equipment to ensure safety and reports any issues to the supervisor.Helps load products on delivery truck or for customer.Ensures safety of the warehouse by keeping it clean and free of potential hazards.Assists with training of new employees.Required Skills/Abilities:
Ability to work in a fast-paced environment.Basic computer skills.Proficient using company’s inventory system.Basic math skills to manage and maintain inventory.Attention to detail.Ability to multi-task.Excellent communication skills.Excellent customer service skills.Qualifications:
Valid PA/IN/OH/KY/WV driver’s license with acceptable driving record for the past three yearsCertification and continuous training required by material handlers to operate heavy-lifting machinery like forkliftsHigh School Diploma/GED required.Forklift Certified.Physical Demands of the Job:
Ability to lift up to 75 pounds and occasionally more.Ability to operate forklift.Ability to climb stairs/ladders.Ability to push/pull inventory items.Ability to stoop, kneel, crouch, crawl occasionally in confined spaces.Benefits:
Generous Paid Time Off Program401(k) with Company MatchMedical, Dental, Vision, Life, HSAEmployer Paid STD/LTD, Life, Employee Assistance Program, College Tuition ProgramMultiple Bonus OpportunitiesJohnstone Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
