Job DescriptionJob DescriptionDescription:Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Are you ready to be Part of Something BIGGER!ME Flow, a Southern Home Services Company, is looking for a dynamic-Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU!About this role: As a Customer Service Representative at CENTER NAME, you will play a vital role in ensuring our customers receive exceptional service and support. You will be the first point of contact for inquiries and requests, helping to create a positive experience that reflects our commitment to quality and customer care. Your proactive approach and problem-solving skills will be essential in fostering strong relationships with our clients and enhancing their overall experience with our services.In this role, you will be responsible for:Respond to incoming customer inquiries and requests with professionalism and a friendly demeanor, ensuring a welcoming experience.Serve as a key liaison between customers, technicians, sales team, and management to facilitate effective communication and address service needs promptly.Efficiently schedule service and routine maintenance appointments, ensuring optimal use of resources and timely responses to customer needs.Maintain and update customer records based on interactions, ensuring accurate and accessible information for future reference.Provide detailed information about our products and services, helping customers make informed decisions that best suit their needs.Troubleshoot and resolve customer issues and concerns with empathy and urgency, ensuring customer satisfaction.Develop and maintain an extensive knowledge base of our evolving products and services to better assist customers and enhance their experience.Participate in in-house training on products, services, and office software necessary for effective performance in this role.Additional duties as assigned. Required Qualifications:A minimum of 1 year of administrative or customer service experience in an office environment is required.Proven ability to cultivate strong rapport with customers and colleagues alike.Strong organizational and time management skills, with the ability to prioritize tasks and see them through to completion.Ability to work independently while maintaining integrity in a structured yet relaxed atmosphere.A genuine passion for helping others with patience and empathy.Excellent written and verbal communication skills to convey information clearly and effectively.The physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Reliable, Year-Round WorkWeekly PaychecksPaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsHealth savings accountingFlexible spending accountGrowth OpportunitiesEmployee discountsCompany paid short term life insuranceLife insuranceSouthern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Home Comfort Advisor/ Outside Sales ProfessionalSouthern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to be Part of Something BIGGER!Patrick's Heating & Air Conditioning, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Outside Sales Professional to join a thriving business that believes in work life balance and cares about YOU!About this Role:Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.In this role, you will be responsible for:Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.Additional duties as assignedAdditional duties as assigned.Required Qualifications:A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections.Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.Preferred Qualifications:Minimum of 3 years of business to consumer sales- prior industry experience not REQUIREDStrong drive to sell to customers and help solve their needsThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Paid vacationPaid trainingReliable, Year-round workLimitless Commission, monthly bonuses, periodic spiff, commissions contestsWeekly PaychecksEmployee discountsCompany provided vehiclePaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsCompany Matched 401kAdvertised pay is avg of Home Comfort Advisors commission payThis is a Exempt position.Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Customer Service Representative/ DispatcherSouthern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to be Part of Something BIGGER!FAST of FL-Clearwater is looking for a dynamic-Customer Service Representative/Dispatcher to join a thriving business that believes in work life balance and cares about YOU! In this role, you will be responsible for:Answer incoming customer requests and inquiries in a professional & friendly mannerAct as a liaison between customers, technicians, salespersons & managementSchedule service and routine maintenance appointmentsMaintain & update customer records based on interactionsProcess invoice paymentsProvide information about products and servicesTroubleshoot and resolve customer issues and concernsDevelop & maintain a knowledge base of the evolving products & services that benefit our customersParticipate in in-house training on products & services needed by our customers& office software required to fulfill this positionAdditional duties as assigned.Required Qualifications:$18 - $22 / hrMonday - Friday 9a - 6p and Saturday - Sunday 8a - 5p (rotating weekends)Minimum of 1-year administrative or customer service experience in an office setting is requiredKnowledge in Microsoft Office is a requiredService Titan is a plusAbility to easily cultivate strong rapport with customers and co-workersFind it rewarding to organize, prioritize and manage time effectively to see a task through to completionWork well independently & with integrity in a structured yet relaxed environmentEnjoy patiently, empathetically helping othersExcellent written and verbal communication skillsThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry.Reliable, Year-Round WorkWeekly PaychecksPaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsHealth savings accountingFlexible spending accountEmployee discountsCompany paid short term life insuranceLife insuranceThis is a Non-Exempt position.Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization. Requirements:
Job DescriptionJob DescriptionDescription:Home Comfort Advisor/ Outside Sales ProfessionalSouthern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to be Part of Something BIGGER!Daniel's Plumbing and AC, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Outside Sales Professional to join a thriving business that believes in work life balance and cares about YOU!
About this Role:
Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.In this role, you will be responsible for:Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.Additional duties as assignedAdditional duties as assigned.Required Qualifications:A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections.Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.Preferred Qualifications:Minimum of 3 years of business to consumer sales- prior industry experience not REQUIREDStrong drive to sell to customers and help solve their needsThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Paid vacationPaid trainingReliable, Year-round workLimitless Commission, monthly bonuses, periodic spiff, commissions contestsWeekly PaychecksEmployee discountsCompany provided vehiclePaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsCompany Matched 401kAdvertised pay is avg of Home Comfort Advisors commission payThis is a Exempt position.Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Home Comfort Advisor/ Electrical Sales Professional Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to be Part of Something BIGGER!
Advanced Air Home Services-Edgewater, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Electrical Sales Professional to join a thriving business that believes in work life balance and cares about YOU!
About this Role:Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!
We are seeking a dynamic Home Comfort Advisor / Electrical Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.
In this role, you will be responsible for:Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.Additional duties as assignedAdditional duties as assigned.Required Qualifications:A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections.Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.Preferred Qualifications:Minimum of 3 years of business to consumer sales- prior industry experience not REQUIREDStrong drive to sell to customers and help solve their needsThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits: We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Paid vacationPaid trainingReliable, Year-round workLimitless Commission, monthly bonuses, periodic spiff, commissions contestsWeekly PaychecksEmployee discountsCompany provided vehiclePaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsCompany Matched 401kAdvertised pay is avg of Home Comfort Advisors commission payThis is a Exempt position.Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization. Requirements:
Job DescriptionJob DescriptionDescription:Home Comfort Advisor/ Outside Sales Professional
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to be Part of Something BIGGER!Assured Comfort, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Outside Sales Professional to join a thriving business that believes in work life balance and cares about YOU!
About this Role:Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.In this role, you will be responsible for:Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.Additional duties as assignedAdditional duties as assigned.Required Qualifications:Valid Conditioned Air License for the state of GeorgiaA proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections.Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.Preferred Qualifications:Minimum of 3 years of business to consumer sales- prior industry experience not REQUIREDStrong drive to sell to customers and help solve their needsThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Paid vacationPaid trainingReliable, Year-round workLimitless Commission, monthly bonuses, periodic spiff, commissions contestsWeekly PaychecksEmployee discountsCompany provided vehiclePaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsCompany Matched 401kAdvertised pay is avg of Home Comfort Advisors commission payThis is an Exempt position.
Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Home Comfort Advisor Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to be Part of Something BIGGER!
Cunningham Associates Heating & Air Conditioning, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor to join a thriving business that believes in work life balance and cares about YOU!
About this role:Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team! We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.
In this role, you will be responsible for:Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life. Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes. Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base. Additional duties as assigned Additional duties as assigned. Required Qualifications:Valid Conditioned Air License for the state of GeorgiaA proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results. Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty. Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness. Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections. Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities. The physical requirements of this job include:Lifting 50 pounds regularly and up to 100 pounds occasionallyClimbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.Ability to drive.Working in various environments, including indoor and outdoor settings, attics, crawlspaces.Ability to stand, walk and sit; talk or hear, both in person and by telephone.Use hands to handle or feel objects or controls; reach with hands and arms.Regularly stoop, kneel, bend, and crouch.The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Reliable, Year-Round WorkWeekly PaychecksPaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsHealth savings accountingFlexible spending accountGrowth OpportunitiesEmployee discountsCompany paid short term life insuranceLife insuranceCompany vehicleThis is a Non-Exempt position.Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Sales Lead CoordinatorSouthern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Are you ready to be Part of Something BIGGER!ME Flow, a Southern Home Services Company, is looking for a dynamic- Sales Lead Coordinator to join a thriving business that believes in work life balance and cares about YOU! About this role:We are seeking a highly organized and detail-oriented Sales Lead Coordinator to join our team. In this role, you will be responsible for managing, tracking, and qualifying sales leads for our HVAC, Plumbing, and Electrical services. You will act as a critical point of contact between potential customers and our sales team, ensuring that leads are efficiently distributed, followed up on, and converted into sales opportunities. This position requires excellent communication skills, a strong sense of organization, and the ability to work collaboratively with the sales team to drive business growth.In this role, you will be responsible for:Lead Management: Receive, evaluate, and qualify incoming sales leads through various channels, including phone, email, and web inquiries, ensuring they meet the criteria for HVAC, plumbing, and electrical services.Lead Assignment: Distribute qualified leads to the appropriate sales representatives or teams in a timely manner to ensure efficient follow-up and conversion.Tracking & Reporting: Utilize CRM systems to track lead status, ensuring accurate updates and reporting on lead progress, conversion rates, and sales activities.Customer Communication: Act as the first point of contact for inbound sales inquiries, providing information, answering questions, and guiding leads through the initial qualification process.Follow-Up: Ensure consistent follow-up with leads, tracking their status and ensuring that no lead is overlooked or unresolved.Collaboration with Sales Team: Work closely with the sales team to ensure they have all the necessary information to pursue leads effectively, ensuring a smooth transition from lead generation to closing.Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing quotes, and assisting with any sales materials or documents needed for lead conversion.Data Entry & CRM Management: Maintain accurate and up-to-date lead information in the CRM system, ensuring data integrity for tracking and reporting purposes.Customer Feedback: Collect feedback from leads to improve processes and provide valuable insights to the sales team on ways to enhance lead conversion.Additional duties as assigned. Required Qualifications:2+ years of experience in sales coordination, lead management, or customer service, preferably in the HVAC, plumbing, or electrical services industry.Strong organizational skills and attention to detail with the ability to manage multiple leads and tasks simultaneously.Excellent communication skills, both written and verbal, with the ability to engage with leads and sales teams professionally.Proficiency in using CRM systems, lead management software, and Microsoft Office Suite.Ability to work in a fast-paced environment and prioritize tasks effectively.Strong problem-solving skills and a proactive approach to managing workflows and lead conversion.Ability to work collaboratively with cross-functional teams, including the sales department and management.High school diploma or equivalent required; a degree in business, marketing, or a related field is a plus.The physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry. Reliable, Year-Round Work Weekly Paychecks Paid Time Off and Paid Holidays Comprehensive Medical, Dental and Vision Benefits Health savings accounting Flexible spending account Growth Opportunities Employee discounts Company paid short term life insurance Life insurance This is a Non-Exempt position.Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to be Part of Something BIGGER!
CM Mose and Sons, a Southern Home Services Company, is looking for a dynamic-Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU!
About this role:
As a Customer Service Representative at CM Mose and Sons, you will play a vital role in ensuring our customers receive exceptional service and support. You will be the first point of contact for inquiries and requests, helping to create a positive experience that reflects our commitment to quality and customer care. Your proactive approach and problem-solving skills will be essential in fostering strong relationships with our clients and enhancing their overall experience with our services.
In this role, you will be responsible for:Respond to incoming customer inquiries and requests with professionalism and a friendly demeanor, ensuring a welcoming experience.Serve as a key liaison between customers, technicians, sales team, and management to facilitate effective communication and address service needs promptly.Efficiently schedule service and routine maintenance appointments, ensuring optimal use of resources and timely responses to customer needs.Maintain and update customer records based on interactions, ensuring accurate and accessible information for future reference.Provide detailed information about our products and services, helping customers make informed decisions that best suit their needs.Troubleshoot and resolve customer issues and concerns with empathy and urgency, ensuring customer satisfaction.Develop and maintain an extensive knowledge base of our evolving products and services to better assist customers and enhance their experience.Participate in in-house training on products, services, and office software necessary for effective performance in this role.Additional duties as assigned. Required Qualifications:Must be available for Tuesday-Saturday from 9am - 6pm ScheduleA minimum of 1 year of administrative or customer service experience in an office environment is required.Proven ability to cultivate strong rapport with customers and colleagues alike.Strong organizational and time management skills, with the ability to prioritize tasks and see them through to completion.Ability to work independently while maintaining integrity in a structured yet relaxed atmosphere.A genuine passion for helping others with patience and empathy.Excellent written and verbal communication skills to convey information clearly and effectively.The physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits:
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Reliable, Year-Round WorkWeekly PaychecksPaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsHealth savings accountingFlexible spending accountGrowth OpportunitiesEmployee discountsCompany paid short term life insuranceLife insuranceSouthern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
Job DescriptionJob DescriptionDescription:Home Comfort Advisor/ Outside Sales ProfessionalSouthern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to be Part of Something BIGGER!The Plumbing and Air, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Outside Sales Professional to join a thriving business that believes in work life balance and cares about YOU!
About this Role:Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team!We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes.In this role, you will be responsible for:Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life.Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes.Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base.Additional duties as assignedAdditional duties as assigned.Required Qualifications:A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results.Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty.Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness.Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections.Availability to work weekdays, evenings, and weekends to accommodate customer needs and maximize sales opportunities.Preferred Qualifications:Minimum of 3 years of business to consumer sales- prior industry experience not REQUIREDStrong drive to sell to customers and help solve their needsThe physical requirements of this job include:Perform work while sitting and/or standing at an individual work station or officeCommunicate verbally via phone or other communication device.Ability to stand, walk and sit; talk or hear, both in person and by telephoneUse hands to type, handle or feel objects or controls; reach with hands and arms. Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.Work is usually performed in an indoor office environment.Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.Paid vacationPaid trainingReliable, Year-round workLimitless Commission, monthly bonuses, periodic spiff, commissions contestsWeekly PaychecksEmployee discountsCompany provided vehiclePaid Time Off and Paid HolidaysComprehensive Medical, Dental and Vision BenefitsCompany Matched 401kAdvertised pay is avg of Home Comfort Advisors commission payThis is a Exempt position.Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.Requirements:
