Job DescriptionJob Description
Crane Service Technician
Location: Madison Heights, MI | Full-Time | Reports to: Service Supervisor / Service Manager
What You’ll DoAs a
Crane Service Technician at Mazzella, you’ll be on the front lines—helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities. You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly.
This is a hands-on, customer-facing role that requires both technical expertise
and strong people skills.
Your day-to-day will include:Performing
on-site repairs and inspections on overhead crane and hoist systemsResponding to
emergency service calls, including after-hours and weekends (as needed)Troubleshooting electrical and mechanical systems using testing tools and visual inspectionFollowing all
OSHA, ANSI, CMAA, and industry safety standardsCommunicating with customers, explaining your work, and getting sign-offCompleting accurate
service reports, time sheets, and inspection formsKeeping your
tools, vehicle, and parts inventory in good orderSupporting sales by identifying repair/replacement opportunities
What You BringWe’re looking for someone who is experienced, self-motivated, and eager to grow with us.
Preferred Qualifications:High school diploma or technical/vocational training in electrical or mechanical fields2+ years of hands-on experience in overhead crane or hoist repair, 4+ years preferredStrong skills in troubleshooting
VFDs, brakes, motors, gearboxes, and control panelsFamiliarity with
OSHA, CMAA, ANSI standardsValid driver’s license in good standingComfortable with
heights, lifting heavy parts (75+ lbs), and varied work hoursGood computer skills (e.g., Microsoft Office) and ability to complete paperwork accuratelyStrong communication and customer service skills
Bonus Points For:Overhead Crane Inspector certification (Level 3+)Experience supporting sales or quoting repair workA passion for learning new technologies and tools
Why Work at Mazzella?At Mazzella, we’re more than a company—we’re a
family of 1,200+ people across 40 locations. We take care of our team because we believe that when you grow, we all grow.
What We Offer:Competitive pay + overtime opportunities
Comprehensive benefits – health, dental, vision, life, disability, and 401(k) with company match
Paid time off +
paid holidaysFree virtual doctor visits (Teledoc – $0 copay)
Tuition reimbursement – keep learning and we’ll support you
Career growth – development programs and internal promotionsA culture built on
respect, teamwork, and integrityOur Core ValuesBe Safe – We prioritize everyone's well-being
Be a Lifelong Learner – We never stop growing
Be Humble – We win as a team
Be Hungry – We go above and beyond
Be Smart – We understand people and relationships
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