• Lead Product Manager - Auto Innovation (PLANO)  

    - Collin County
    Why USAA? If you want to know about the requirements for this role, re... Read More
    Why USAA? If you want to know about the requirements for this role, read on for all the relevant information. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Development Product Owner Senior to support our Auto Modernization Development area. This role serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, implement and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Advanced knowledge of Microsoft Office products, applicable databases and product management tools. Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Advanced knowledge and demonstrated use of Process Engineering methodologies. Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Experience in analyzing business requirements and ability to find opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements. What sets you apart: 8+ years P Read Less
  • Senior Manager, Retirement Solutions Team (PHOENIX)  

    - Maricopa County
    Why USAA? Skills, Experience, Qualifications, If you have the right ma... Read More
    Why USAA? Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less
  • Why USAA? Scroll down to find an indepth overview of this job, and wha... Read More
    Why USAA? Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less
  • Why USAA? All potential applicants are encouraged to scroll through an... Read More
    Why USAA? All potential applicants are encouraged to scroll through and read the complete job description before applying. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Were building something newand were looking for bold, creative, and strategic talent to help shape it. USAAs Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether youre a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, were enhancing how we serve the military community and their familiesmaking every interaction more meaningful. As a strategic Account Manager supporting USAA - youll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager deeply attuned to the business, its people, and the channels that matter. Youll collaborate across Corporate Affairs and act as a connectorbringing strategic thinking, content savvy and rigor to every engagement. Youll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives. Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise. Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met. Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce. Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators. Partners with various teams within the Marketing Read Less
  • RN CASE MANAGER  

    - Bernalillo County
    Sign-On Bonus Available Relocation Assistance Available Receive 17% We... Read More
    Sign-On Bonus Available Relocation Assistance Available Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 37.56/hr. Maximum Offer $ 48.48/hr. Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: COPE Clinic FTE: 1.00 Full Time Shift: Days Position Summary: Coordinate all systems/services required for an organized, multidisciplinary, patient centered care team approach, and assure quality, cost-effective care for the identified patient population. Manage the course of treatment of patients, coordinating care with physicians, nurses and other staff ensuring quality patient outcomes are achieved within established time frames and with efficient utilization of resources. Conduct initial and ongoing assessments, initiate disease management protocols, determine and manage outcomes, ensure continuity of care through discharge planning, utilization of resources and analysis of variances. Function as a contact person for patient, family, health care team members, community resources and employees as necessary. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups. Detailed responsibilities: * PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable * IDENTIFICATION - Identify appropriate patients within designated specialty area requiring patient case management interventions by utilizing established procedures including census review, risk screens, and referral * DATA - Perform assessment, data collection, obtain, review, and analyze information in collaboration with the patient, family, significant others, health care team members, employers, and others as appropriate * ASSESSMENT - Assess the patient's clinical, psychosocial status and current treatment plans * NEEDS - Assess the patient/family/significant others needs in relation to the medical diagnosis and treatment and resources; provide treatment options, financial resources, psychosocial needs, and discharge planning in collaboration with appropriate resources * ORDERS AND REFERRALS - Obtain necessary orders from physicians to initiate home health referrals, home infusion medications and supplies, oxygen and equipment; coordinate referrals for oxygen and equipment * REPORTS act as a resource on complex patient care activities * GOALS - Assist the patient, family, significant others to set patient-centered goals for individual patient, family, and significant others in collaboration with physicians, staff RNs and other health care team members * PLAN OF CARE - Develop comprehensive multidisciplinary plan of care effectively utilizing tools and resources * DISCHARGE PLANNING - Conduct timely discharge planning by anticipating patient needs in collaboration with physicians, staff RN's, and other health care team members * VARIANCES - Intervene when variances occur in patient individualized treatment plan * RESOURCES - Coordinate and evaluate the use of resources and services in a quality-conscious, cost effective manner and collaborate with appropriate providers to ensure effective, quality outcomes * INTERVENTIONS - Monitor and evaluate short-term and long-term patient responses to interventions in collaboration with quality assurance and utilization review, maintaining interdependent follow-up as necessary * VARIANCE - Review variance from standardized protocols of care with health care team members and implement resolution strategies * TREATMENT CONFERENCE - Facilitate and/or participate in conferences providing ongoing evaluation of interdisciplinary dynamics, goals attainment and treatment management * EDUCATION - Ensure and/or provide instruction to the patient and family based on identified learning needs; assess patient/family knowledge, health status expectations, and locus of control * INFORMATION - Assist with development of activities and methods to ensure information is articulated and disseminated to appropriate members of the health care team * CONTINUITY OF CARE - Collaborate with the health care team to ensure continuity of patient care throughout all health care settings; promote effective communication among health care team members including the patient, family, and significant others * MEETINGS - Participate in team meetings when indicated or as directed * CARE PLAN - Incorporate recommendations and/or services of interdisciplinary team members in the care plan * COMMUNICATION - Use interpersonal communication strategies with individuals as well as groups of patients, families, significant others, and staff to achieve expected outcomes and patient/family and health care team satisfaction * DOCUMENTATION - Provide routine verbal and written documentation for the initial assessment and progress of the patient to other members of the health care team in a timely manner * ORIENTATION - Participate in orientation, continuing education of staff RN's and other health care team members as appropriate * QUALITY - Participate in continuous quality improvement activities by evaluating patient care systems that may include standards, protocols, and documentation * COMMITTEES - Attend meetings and represent department or Hospitals within Hospitals related committees or the community, as assigned by supervisor * DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" * MEDICATION - (UPC and CPC Only) Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings * PATIENT CARE - (UPC and CPC Only) Write treatment plans; coordinate patient drug and procedure activities; administer medication and treatment; provide and coordinate nursing care of assigned patients; may facilitate group therapy and/or education sessions Qualifications Education: Essential: * Program Graduate Nonessential: * Bachelor's Degree Education specialization: Essential: * Nationally Accredited Nursing Graduate Nonessential: * Nursing Experience: Essential: 1 year directly related experience Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: * RN in NM or as allowed by reciprocal agreement by NM * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days Physical Conditions: Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible. Working conditions: Essential: * Minor Hazard - physical risks, dirt, dust, fumes, noise * Tuberculosis testing is completed upon hire and additionally as required Department: Registered Nurse Read Less
  • Why USAA? Have you got the right qualifications and skills for this jo... Read More
    Why USAA? Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located in our Charlotte, NC office . Relocation assistance is not available for this position. We are seeking a proactive and innovative AML/Fraud Reporting Team Manager to lead our reporting efforts in the fight against financial crime . In this role, you will oversee the development and delivery of critical second line AML, Fraud, and other operational reports, ensuring EMG and Operations stakeholders have the information they need to effectively manage risk. The ideal candidate possesses a strong technical background, a deep understanding of AML and Fraud business processes, and outstanding leadership skills. You will manage a team of report developers, collaborate with IT, and be adept at adapting to unforeseen circumstances with creative solutions to ensure accurate and timely reporting. Manages teams on using data from internal and external sources to provide insight to analyst and decision-makers. Manages a team responsible for collaborating with stakeholders and other data and analytical leaders to define data and analytic needs for business functions. Prototypes solutions for displaying information based on business needs. Provides consultation to users and lead cross-functional teams to address business issues. What youll do: Collaborates with other data analyst and IT leaders across the Enterprise to implement an information strategy. Understands and supports the execution of the business intelligence strategic plan and partners with the business on determining compliant support solutions. Consults and advises business partners on decision support solutions. Ensures teams maintain understanding of business processes and high end-user satisfaction through meaningful partnerships. Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution. Responsible for direct report performance management, talent development, and career progression planning. Accountable for teamwork product volume, quality, and business value delivery. Serves as a liaison between the business and IT teams to build USAA core information delivery capabilities. Maintains industry expertise; advises and applies best practices in business intelligence solutions and platforms, usability testing, experience design and storytelling. Partners with line of business and Enterprise teams to ensure adherence to information governance and management standards. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics (10 years of experience in lieu of degree). 6 years of experience in data and analytics, technical or business-relevant function OR if advanced degree in a STEM discipline, 4 or more years experience in data and analytics, technical, or business-relevant function. 2 years of direct team lead, supervisory or management experience. Experience in authoring and gathering requirements for moderately complex business intelligence solutions. Demonstrated facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams. Demonstrated experience applying business intelligence practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. Knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources. Advanced experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related). Demonstrated the ability to embed intuitive story telling within the business intelligence solutions and platforms including concise presentation of complex technical details. What sets you apart: Familiar with USAA AML processes, procedures, and reporting standards. Knowledge of USAA data structure and data governance standards. Proven background in Anti-Money Laundering (AML) and/or Fraud Investigations. Familiarity in financial crimes concepts, including transaction monitoring, AML and Fraud investigations, and case management systems. Mastery of AML, Fraud, CTR, OFAC, PEP/NN, KYC, QA/QC concepts, terminology, regulatory requirements, and data table structures as foundational domains to oversee the development and delivery of critical AML, Fraud, and other related operational, management, and regulatory reporting and metrics. Advanced analytical skills with expertise in understanding business problems and translate to technical and reporting solutions, with strong attention to detail. Excellent communication and collaboration skills for working with cross-functional teams; ability to bridge the gap between technical features and business needs. Proven ability to lead diverse teams with varied skill sets to achieve common goals. This includes effectively assigning projects, tracking progress, and empowering team members to resolve obstacles independently. The ideal candidate also possesses strong negotiation skills and sound judgment in determining when and how to escalate issues appropriately. Technical Proficiency: Expertise in Snowflake, including data modeling, advanced SQL development, and performance tuning. Proficiency in Universe Design Tool (UDT) and/or Information Design Tool (IDT). Experience developing complex WebI reports with custom calculations, filters, prompts, and sections. Solid understanding of SQL, relational databases (e.g., Snowflake, Oracle, Microsoft SQL Server, etc.), data modeling principles, and cloud data architecture. Experience with multiple programming languages/environments (e.g., Python, SAS, SQL, etc.). Experience with reporting tools/technology (e.g., Tableau, Business Objects, SalesForce, Dremio, etc.). Experience working with large datasets and optimizing report performance. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation : The salary range for this position is: $114,080 - $205,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. xqrzhdi Thus, interested candidates are encouraged to apply the same day they view this posting. Read Less
  • Lead Contact Center Sales Manager, Multi-State Services (TAMPA)  

    - Hillsborough County
    Why USAA? Is your CV ready If so, and you are confident this is the ro... Read More
    Why USAA? Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, youll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Leads transnational change in the commercial operational team. Develops and implement sales culture while maintaining service excellence. Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams. Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. Reviews key reporting results to include process adherence escalations and exceptions. Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience. 2 years of direct-to-consumer sales and service experience. 3 years of management or leadership experience. 2 years of Agency or Broker experience. Understanding of Sales and Underwriting processes/practices. Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities. Experience with Agency Management Systems. Ability to work in dynamic and agile environment. Ability to work in a multi-functional highly collaborative working group. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up) Deep expertise in multi-carrier commercial insurance sales , including operational alignment and relationship management with 20+ alliance carriers and broker markets Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance , ensuring quality submissions and appropriate coverage across all 50 states Proficiency in contact center technology and CRM platforms , with a focus on optimizing sales workflows and agent productivity Exceptional leadership skills , with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less
  • Join the Plum Market Team Where Passion Meets Opportunity! Plum Market... Read More
    Join the Plum Market Team Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food highly detail-oriented and capable of multitasking. A positive attitude, strong leadership background, and a collaborative mindset. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite. Flexibility to work a variety of shifts and the ability to stand and walk for up to 4 hours without a breakworking on the floor alongside Team Members. Physical capability to bend, stoop, climb ladders, lift up to 50 lbs unassisted, and push/pull carts weighing up to 100 lbs. unassisted. What You Will Do: Financial monitor labor costs and assist with budgeting. Approve Team Member schedules and ensure adherence to the stores payroll budget. Oversee administrative tasks such as payroll processing, invoicing, and expense tracking. Communicate financial targets and performance metrics to Store Leadership and the Director Group. Training serve as a role model for behavior on and off the sales floor. Observe and enforce quality standards across all departments, ensuring compliance with health, safety, and company policies. Collaborate with Store Leadership to address operational challenges, resolve guest concerns, and maintain a welcoming store environment. Communication Read Less
  • Why USAA? Scroll down to find an indepth overview of this job, and wha... Read More
    Why USAA? Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less
  • Why USAA? Is your CV ready If so, and you are confident this is the ro... Read More
    Why USAA? Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, youll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Leads transnational change in the commercial operational team. Develops and implement sales culture while maintaining service excellence. Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams. Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management. Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage. Reviews key reporting results to include process adherence escalations and exceptions. Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success. Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience. 2 years of direct-to-consumer sales and service experience. 3 years of management or leadership experience. 2 years of Agency or Broker experience. Understanding of Sales and Underwriting processes/practices. Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities. Experience with Agency Management Systems. Ability to work in dynamic and agile environment. Ability to work in a multi-functional highly collaborative working group. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up) Deep expertise in multi-carrier commercial insurance sales , including operational alignment and relationship management with 20+ alliance carriers and broker markets Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance , ensuring quality submissions and appropriate coverage across all 50 states Proficiency in contact center technology and CRM platforms , with a focus on optimizing sales workflows and agent productivity Exceptional leadership skills , with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less
  • Senior Manager, Army Member Engagement (SAN ANTONIO)  

    - Bexar County
    Why USAA? The full job description covers all associated skills, previ... Read More
    Why USAA? The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the businesss direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on . Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. xqrzhdi All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Read Less
  • Active and current registered nurse license in the state of residence/... Read More
    Active and current registered nurse license in the state of residence/practice. Has highly effective interpersonal and communication skills, proven leadership ability and hospital operational ability, and ability to serve as role model and advocate for the professional discipline of nursing. This role provides leadership and support to the senior executive position (CNO) responsible for all nursing and other designated patient care functions/services within the hospital organization. The role will assume responsibility for assisting in assessing, planning, coordinating, implementing, and evaluating nursing practice on a unit level. Role assumes 24/7 responsibility of manager’s assigned areas. The role is accountable to support CNO to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. Education: Required: Academic degree in nursing. Preferred: Bachelor's or master's degree. Experience: Required: 2 years of progressive management experience in a hospital environment as a manager or full-time charge nurse/related position. Certifications: Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy. AHA BLS. Physical Demands: Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. 2503028057 Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Read Less
  • I

    Payroll Tax Manager  

    - Oak Ridge
    Payroll Tax Manager OAK RIDGE, TN$85,000 $110,000 AnnuallyJob Title:... Read More

    Payroll Tax Manager

    OAK RIDGE, TN
    $85,000 $110,000 Annually

    Job Title: Payroll Tax Manager

    Position Overview:

    We are seeking an experienced and detail-oriented Payroll Tax Manager to join our team. The ideal candidate will ensure compliance with all payroll tax regulations, manage tax reporting, and lead a dedicated team to deliver excellence in payroll tax operations. As the Payroll Tax Manager, you will play a pivotal role in implementing efficient tax processes and strategies to optimize company financial operations.

    Key Responsibilities:

    - Oversee and manage all aspects of payroll tax activities, ensuring compliance with federal, state, and local tax regulations.
    - Develop and implement payroll tax policies and procedures that align with the company's strategic objectives.
    - Ensure accurate and timely filing of all payroll tax returns and payments.
    - Maintain up-to-date knowledge of changing tax laws and regulations and communicate potential impacts to relevant stakeholders.
    - Collaborate with internal teams and external advisors to manage tax audits and inquiries promptly.
    - Lead, mentor, and develop the payroll tax team, fostering a culture of continuous improvement and professional growth.
    - Analyze payroll tax processes and systems to identify areas for improvement and implement effective solutions.
    - Prepare and present detailed reports and updates on payroll tax activities to senior management.
    - Serve as the primary point of contact for payroll tax-related inquiries and provide expert advice to employees and management.

    Qualifications:

    - Bachelor's degree in Finance, Accounting, or a related field preferred.
    - Minimum of 5 years of experience in payroll tax management or a related role.
    - Comprehensive knowledge of federal, state, and local tax regulations.
    - Strong analytical skills and attention to detail.
    - Proven experience in managing and developing high-performing teams.
    - Proficient in payroll software and Microsoft Office Suite, especially Excel.
    - Excellent communication, organizational, and problem-solving skills.
    - Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.

    Join our team and contribute to our mission of delivering outstanding financial services and support. We value integrity, collaboration, and expertise, and we are excited to welcome a talented Payroll Tax Manager to our organization.

    JOB CODE:

    Compensation details: 00 Yearly Salary



    PI998096c807d4-7163

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  • E

    QA & Regulatory Manager  

    - Valencia
    Quality Assurance & Regulatory Manager - Valencia & Burbank, CA Compan... Read More

    Quality Assurance & Regulatory Manager - Valencia & Burbank, CA

    Company Benefits

    100% employer paid medical and dental 401(k) matching contributionGenerous PTO and paid holidaysLong-term disabilityLife and AD&DHealth Care and Dependent Care Flex SpendingTuition reimbursementProfit-sharing program

    Pay: $110,000 - $150,000 annually (DOE)

    Position is Onsite

    Company Overview

    Contributing to Saving Lives

    The Eckert & Ziegler Group is one of the world's largest providers of isotope technology for medical, scientific, and industrial use. The core businesses of the Group are Diagnostic Nuclear Medicine Imaging, Cancer Therapy, and Industrial Radiometry.

    Business Segment Overview

    Eckert & Ziegler Isotope Products provides sealed and unsealed radiation sources and materials for Medical Imaging sources; Industrial sources for measurement and analysis; Oil Well Logging sources and related products; Reference, Calibration and Environmental Monitoring sources and solutions; Bulk radioisotopes for pharmaceutical, therapeutic and industrial product manufacturing; Services for collection, recycling and disposal of sources and low-activity waste; Sources for industrial Non-Destructive Testing; High-Activity radiation sources for radiation processing and sterilization; Medical and Industrial irradiators for blood irradiation, sterilization or calibration.

    The Job

    Eckert & Ziegler Isotope Products seeks a Quality Assurance & Regulatory Manager to join our team. The Quality Assurance and Regulatory Manager supports the Director of Quality Operations in maintaining an effective Quality Assurance (QA) program, and GMP Quality Management System which consistently delivers high quality company products. This person audits all activities to verify that appropriate current procedures are followed and keeps the Director of Quality Operations and other designates fully informed, through verbal and written reports and memoranda, on the status of QC, and QA and Regulatory activities, problems, and customer complaints. This person and their team assist in maintaining the company's GMP Quality Management System program.

    ESSENTIAL DUTIES:

    Operates under the guidance of the Director of Quality Operations as necessary, to assure compliance with the company GMP Quality Management System program.Keeps the Director of Quality Operations informed of activities through reports, memos, and meetings; Serves as back-up to the Director of Quality Operations.Acts as the Calibration Laboratory Management Representative for the company.Oversees on ISO 9001, MDSAP (ISO 13485, TG(MD)R Sch3, RDC ANVISA 665/2022, CMDR, Japan MHLW Ministerial Ordinance No. 169, FDA (21 CFR 820 , FDB, CA-RHB (Radiological Health Branch-product registrations, compliance, & licensing), Nuclear Regulatory Commission (NRC), Bureau of Industry & Security (BIS), DOT 49 CFR / IAEA, DAkkS / ISO 17025 , and Medical Device Directive (93/42/EEC) and Medical Device Regulation (EU 2017/745) CE Mark compliant Quality Management System.Manages and conducts cGMP and employee trainings.Maintains additional quality systems and compliance as required. Oversees the Regulatory Compliance Program, Corrective Action & Prevention Action (CAPAs) Program and the Internal Audit Program.Conducts internal and supplier audits, writes audit reports, issues CAPAs and trains internal auditors to conduct these activities. Conducts regulatory reviews and submits product registrations for NRC/CA-RHB SS&DRs, CMDR licenses, RMLs, FDA, MDD/MDR, import / export control, and others as applicable.Conducts customer license reviews and contacts regulatory agencies and customers as required.Applies for export licenses from BIS and NRC as required.Supports Special Form Radioactive Materials compliance.Supports the approval of capsule / package test report documentation and certificates.Oversees the company's Document Management Program.Oversees, manages, and conducts revision process of old procedures as necessary to maintain Quality Control and Quality Assurance of the products. Has final approval on all controlled procedures, procedure revisions, Engineering Drawings, and Engineering Change Orders.Supports all activities related to documentation control. Responsible for the Customer Complaints and Returns program.Evaluates customer complaints, with input from Sales as needed, and assist in the maintenance of the returned sources program. Has final approval of Complaints and Returns reports.Assists in scheduling, participating, follow-up, or leading audits as required.Manages the company wide training program by formulating and conducting Quality and Regulatory training.Interviews employment candidates and make hiring suggestions to upper management.Plans, assigns, and directs work.Sets / oversees department goals and objectives and work towards reaching those goals.Trains and motivates employees.Conducts employee performance appraisals.Rewards and disciplines employees, addressing complaints and resolving problems.Travel required at various times to Burbank and Valencia facilities, and for supplier audits and training.Performs other duties as required by management.

    Requirements:

    Minimum education (or substitute experience) required: Bachelor's degree or equivalent in a scientific related field. Minimum experience required: 5 years of relevant experience in GMP, medical devices, or pharmaceuticals, preferably within a Regulatory-related field, with responsibilities for managing others. 5 years' experience in handling GMP programs, including but not limited to product registrations and customer licensing for FDA, MDSAP and EU MDR (CE Marking), and other international markets. Abilities and skills required:Certified Lead Auditor.Must be able to travel and work in Burbank and in Valencia.Experience with compliance to MDSAP, European Medical Device Directives (MDD), EU MDR/IVD, FDA, QSR/QMSR, ISO standards, and other applicable regulatory requirements.Proven track record of agency interactions, product registrations.Experience in documentation and records administration.Customer service experience and handling customer complaints.Must be able to communicate clearly and succinctly and effectively over the phone, videoconference, and in writing with various clients including regulatory agencies.Strong interpersonal skills, with the ability to communicate effectively at all levels of the organization.Excellent problem solving, prioritizing, and time management skills.Ability to lead and conduct internal, supplier, and customer audits.Strong attention to detail.Experience in design control, manufacturing, process development, quality assurance, quality control.Ability to work independently and in a team environment.Excellent planning, organization, and flexibility to adjust to a rapidly changing environment.Proficient in Microsoft Dynamics or equivalent ERP system, Microsoft Office Suite applications (Word, Excel, PowerPoint), Teams, SharePoint, and SmartDraw or equivalent flowcharting program.Able to lift up to 50 lbs.

    We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    To apply please click on the link below or copy and paste into your browser.

    Privacy Notice: To learn what data we collect and how we use it, review our Privacy Policy at

    (To view, please copy and paste into your browser)



    Compensation details: 00 Yearly Salary



    PI1c4030f0c5fb-4300

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  • S

    Operations Manager (Assistant Plant Manager)  

    - Fairless Hills
    Description: Are you in the market for a SWEET opportunity?This positi... Read More
    Description:

    Are you in the market for a SWEET opportunity?


    This position reports directly to the Plant Manager. The Operations manager manages daily activities in the organization's operations function. Administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies. Develops and implements strategies meant to assist the business in meeting its critical goals and objectives in the most efficient manner possible. Approves and allocates resources based on business priorities. Evaluates and recommends changes to policies or procedures.


    Assist and Support the Plant Manager to direct and manage all plant operations with overall responsibilities for production, safety, maintenance, quality, staffing and employee relations, and all other production-related activities.


    Essential Responsibilities:

    Support and Assist Plant Manager to train and direct staff in order to manage plant operations in the safest and most efficient manner.Achieve all company business and plant objectives in production, safety, quality, logistics.Maintain safe, clean and secure work environment.Coordinate with production planning, customer service and logistics staff to establish production goals, ensure that production operation meets customer needs with the correct product at the correct time.Provide engineering support to plant production operations, including developing and directing process and controls systems and layout, preventive and emergency maintenance, maintenance inventory and purchasing.Assist Plant Manager to establish and monitor overall plant performance for production, quality and safety standards.Provide leadership and training to accomplish the company's and plant's goals and objectives.Provide direction and leadership to plant staff.

    Requirements:

    Comprehensive knowledge of the field's concepts and principles. Performs complex tasks typically following established processes. Leads and directs the work of other employees and has full authority for personnel decisions. Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change. Typically requires a bachelor's degree and at least 6 years of experience.

    Preferred Minimum Education and Qualifications:


    A. Education and Experience:

    Bachelor's degree in mechanical engineering, or Chemical, or Electrical Engineering preferred.

    B. Knowledge, Skills and Abilities:

    A demonstrated ability to train, direct and motivate people in production operations positions, focusing on safety, quality and efficiency. Five years supervisory experience in a manufacturing facility required.Ability to organize and manage multiple priorities.Experience with controls, pumps, valves, flow meters and filtration.

    C. Required Competencies and Skills:

    Work Environment: EnglishLanguage fluency - listening and comprehending, speaking, reading, and writing.Bi-Lingual Spanish desired.Excellent oral and written communication skillsProblem analysis and problem resolution using engineering education and experience.Technical skills in plant production equipment and controls.Interpersonal skills with all external and internal customers - displays passion and optimism, conflict resolution, professionalism, confidentiality, timely and appropriate response to questions or complaints, seeks feedback and consensus, when possible, meets commitments, creates teambuilding, identifies and supports efforts to succeed.Assist Plant Manager to create program to provide informal feedback to staff, along with complying with company's formal Employee Evaluation program.Proficient with Microsoft Office (Word, Excel, Access, Outlook and PowerPoint)

    D. Working Environment / Physical Demands:


    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    E. Physical Demands:

    Ability to work in dusty, wet, hot or cold environments for periods of time.Requires prolonged sitting and standing, bending, stooping and climbing.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and laboratory equipment, production equipment, and tools.Requires normal range of hearing and vision (including colors).

    Relocation assistance is available.

    Competitive Salary+ Bonus potential.

    Matching 401K (4%).

    Rich Benefits Options (Medical, Vision, Dental).

    Employer Paid (100%) Short term and Long-Term Disability.

    Employer Paid (100%) Basic Life Insurance.

    Supplemental Life Insurance.

    9 Paid Holidays + 1 Floating Holiday.

    Paid Time Off.

    Tuition Reimbursement.



    Compensation details: 00 Yearly Salary



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  • Senior Operations Manager; Frame Mill  

    - Union County
    Build Your Career with Ashley Furniture Senior Manager of Frame Mill O... Read More
    Build Your Career with Ashley Furniture Senior Manager of Frame Mill Operations What Will You Do? The Senior Operations Manager will direct daily activities of Operations Managers and Supervisors on multiple shifts. This position will direct production activities for multiple work centers and processes on multiple shifts. The Senior Operations Manager will lead and mentor production managers and supervisors to achieve overall performance goals for production, cost, quality and safety. This position will coordinate production activities through planning with departmental Supervisors, Schedulers, Human Resources Managers and Quality Systems Trainers to ensure that manufacturing objectives are accomplished in a timely and cost effective manner. What Do You Need? Bachelor's Degree in business or related field or equivalent work experience, Required 10 years in a manufacturing role, Required Supervisory/Management Experience Obtain Powered Industrial Vehicle license Lean Manufacturing and Continuous Quality Improvement principles and system Improvement Methods Capacity planning and product flow Who We Are At Ashley, were more than a businesswere family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. Were problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. Its the reason were always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? Youve come to the right place. Ashley Furniture has a Growth Mindset, and once you join our team, youll learn from the best in the business. Apply today and find your home at Ashley! Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty Read Less
  • C

    Accounting Manager  

    - Bowling Green
    The Fastest Car Wash on Land!Established in 2007, Cheetah Clean Auto W... Read More

    The Fastest Car Wash on Land!

    Established in 2007, Cheetah Clean Auto Wash has become one of the fastest growing car wash brands in the industry. We have accomplished this through our focus on quality, putting our customers first and investing in our employees.

    We now offer company-wide health benefits and continue to develop on going training. The Accounting Manager will have oversight of our accounting team and ensure all internal and external reporting functions are managed in a timely, accurate and professional manner, in line with entity schedule and policy. Ultimately responsible for reconciliation of all Balance Sheet Asset and Liability accounts to ensure owner's investment is recorded and managed in line with each business unit policy.


    Why Apply:

    Emerging company with potential to grow exponentially

    Opportunity to play a key role in developing and implementing our accounting strategy

    Fun, energetic and exciting company with a small and close knit team

    Potential for position and compensation growth as the company expands


    Key Duties and Responsibilities

    Accounting Management:

    Maintain the system of internal control of assets, revenue & expensesDirect the timely recording of financial dataHandle all audit and reconciliationPrepare financial and management reports required, taking a noted roll in planning and decision makingReview of contracts and agreements to ensure on-going financial complianceOversight of tax matters to ensure that calculations are in line with the Tax Regulation and submitted in a timely manner Administrate procedures that ensure the timely collection of receivables and discharge of payables Develop and maintain annual budgets and forecasts for each business unit and ownership to be used for the measuring, planning and controlling business operationContribute to the development of services pricing and promotions to increase revenue or to adopt cost cutting measures to decrease expensesSafeguard assets in the interest of owner and chief executive officer for providing continuous & efficient service to the clientsManage vendors and agreements and ensure that, when purchasing, the best possible bids on purchases are obtained to control or lower operating expensesEnsure that all required insurance coverages for each business unit are in effect as well as all necessary licenses renewed according to the operation area regulationsAct as key point person with auditors, tax departments, insurance carriers, bankers, legal advisors and government entitiesHire, orient, train and evaluate Accounting team in partnership with Operations

    Job Qualifications

    Essential:

    Minimum 5 years' experience accounting and financial oversight of multiple business unitsExcellent verbal, written and electronic communication skills Highly organized and ability to thrive is a fast-paced environment with competing deadlinesAdvanced skills and experience with accounting, financial and payroll software and systems


    Desirable:

    Bachelor's or post graduate degree in AccountingCPA licenseExperience with preparing financial reports for owners and operatorsProcurement management

    Success Attributes

    Leadership, self-driven, highly organized and attentive to detail, positive attitude, adaptable, excellent problem-solving skills



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  • P
    PURE Property Management is looking for an Operations Manager Come j... Read More

    PURE Property Management is looking for an Operations Manager

    Come join our team!



    PURE Property Management is seeking an Operations Manager who is motivated by results and thrives in a competitive environment. You are driven to grow portfolios, capture market share, and deliver measurable profit-not just maintain the status quo. You understand that success in this role means hitting targets, building efficient systems, and holding your team accountable to performance. Compliance and operations matter, but you see them as tools to outpace the competition and strengthen PURE's position in the market. You value strong vendor, client, and resident relationships, but you never lose sight of the bottom line. If you're a leader who measures success in wins, growth, and profitability, PURE offers you the platform to prove it.

    PURE Property Management offers a Comprehensive Total Rewards Package of Benefits containing:

    Medical, Dental and Vision Coverage401(k) plan with a 4% Instantly Vested MatchGenerous Vacation and Sick timeLife and Disability PlansWellness Fitness ProgramEmployee Assistance ProgramEquity Compensation and More!


    Pay Range: $114,000 - $125,000/Annually Plus On-Target Bonus

    Pay Frequency: Biweekly

    Position Hours: 40 Hours/Week

    FLSA: Exempt


    PURE is seeking a strong Property Management Operations Manager to lead our Bellingham, WA office. The job requires office location work. Previous management of teams is required with a strong working knowledge of landlord/tenant law, lease agreements, and the security deposit disposition process.

    The Operations Manager is totally accountable for all office operations. The purpose of the Operations Manager is to effectively manage and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Broker and property owner. The Operations Manager will participate in the creation of strategies, operational procedures, and policy development.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Ensure that all business conducted at Company is in accordance with company policies and procedures, all State and Federal Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, State governing Real Estate licensing authority, and all other pertinent laws, whether federal or state.Recruit and train team members as well as conduct annual performance appraisals of direct reports.Fulfill the role of Hiring Manager as needed.Implement and enforce policies of the Company within the property management team.Work in conjunction with Broker to establish and implement marketing procedures and portfolio growth strategies.Assist in the attainment of all growth/profit goals established by the Company.Ensure Company operations function according to established quality assurance standards through use of proper procedures, forms, and processes.Establish and maintain all necessary external (client, vendor, and resident) relationships in such a manner as to further the objectives, operating philosophy, and desired image of Company.Establish and monitor cost/expense control of property portfolios through regular verbal and written reports from team members.Ensure effective working relationships are established and maintained with all team members by providing the necessary checks and balances that will identify and correct discrepancies both operationally and in communications.Ensure proper organizational coordination (both vertical and horizontal communications).Ensure efficient and effective administrative practices are employed, including scheduling, contracting, and record keeping. As appropriate, recommend new, more sophisticated methods and procedures to Broker.Ensure all financial information relevant to team operation is routinely monitored for accuracy and compliance with company requirements.Review monthly reports and decide any action to resolve with team members.Conduct periodic and annual performance evaluations of all persons reporting to this position.Ensure all employees are active in their positions and that waste and non-productive time is eliminated.Make every attempt to resolve all business and personnel problems or grievances, solving problems as they arise. Endeavor to resolve all potential problem areas before they have a negative effect on the Company's operational efficiency or reputation. Function as "lead role" in resolution of portfolio related legal/contractual disputes, keeping Broker advised and informed in a timely manner.Develop and submit all required reports to the Broker within prescribed guidelines and dates for submission.Maintain sound business relations with customers, vendors, trade groups, employees, government agencies and the community at large.Maintain high morale and a focus on productivity among all staff positions.Supervise and oversee that all portfolio properties are inspected in a timely manner and that the appropriate documentation/reporting are completed and processed according to Company policy.Endeavor to increase knowledge of the business and industry, especially as it pertains to legal, regulatory, and technical changes, communicating and conveying information as received to staff members.Maintain awareness of all business-related trends, advances, and improvements, determining the economic impact of any fiscal or political activities that could affect the Company.Conduct at least once monthly staff meetings, communicating policy/procedure updates and changes, legislative and regulatory updates, technology changes and improvements, etc.Provide coverage for staff, if necessary, if extended illness or vacation schedule require.Operations Manager may perform other duties to further the best interest of the Company as may be assigned.


    WHAT YOU WILL NEED TO BE SUCCESSFUL:

    Active WA Real Estate License
    At least 3 years of residential property management experience5 years of supervisory experienceBA Degree preferredHospitality/Customer Service experience preferredExperience with property management systems is a plus



    PURE Property Management is honored to be recognized by Forbes as one of America's Best Startup Employers in 2024 based on its reputation, employee satisfaction and growth.


    Equal Employment Opportunity: We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy), gender identity or including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. It is PURE Employment LLC and Subsidiaries' policy to recruit, employ, retain, promote, terminate and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Therefore, it is a violation of PURE Employment LLC and Subsidiaries' policy to discriminate in the provision of employment opportunities, if that discriminatory treatment is, in whole or in part, based on actual or perceived protected characteristics.




    Compensation details: 00 Yearly Salary



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  • B

    Facilities Manager  

    - Milwaukee
    Bell Ambulance is a progressive, client-oriented company devoted to pr... Read More

    Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has been in operation since 1977 and has grown into the largest ambulance service provider in Wisconsin. We are a certified and contracted provider in the City of Milwaukee 911 system. We receive more than 120,000 calls per year. We have 14 locations in southeastern Milwaukee. We provide BLS, ALS, and Critical Care services, and we currently employ more than 700 people.


    Position Overview:


    The Facilities Manager will oversee a well-established and expanding program for 14 company properties in SE Wisconsin. They will manage the facility maintenance program, supervise and direct the current technician team, handle building improvement projects, and assist with planning for future growth. The Facilities Manager will ensure all facilities are properly maintained and address any needs. Additionally, they will serve as the project manager and primary contact for all parties involved in ongoing renovations of existing buildings and new construction.



    Primary Duties and Responsibilities:


    Manage the facilities staff to ensure all properties are fully operational for EMS and support staff. Support the facilities staff in their success by providing guidance and feedback.


    Build relationships with internal customers to ensure departmental needs are met. Respond to maintenance requests and keep internal customers informed when projects affect their department.


    Build relationships and collaborate with external contractors for maintenance and projects beyond in-house capabilities. Ensure the work meets company standards and stays within budget.


    Responsible for verifying and approving all invoices and costs related to the department in a timely basis.


    Negotiate and oversee all existing service contracts. Review existing contracts to ensure they are current with the number of facilities and that the scope of work is adequate. This includes, but is not limited to: lawn care, snow removal, fire protection inspections, generator maintenance, and garbage removal.


    Manage and enhance the existing CMMS system to maintain accurate service records and fulfill service requests in priority order.


    Inspect facilities and grounds with facilities staff to ensure that standards are met regarding appearance, repairs, and regular maintenance. Delegate or secure contracted work, as needed, to ensure needs or hazards are promptly addressed.

    Coordinate any required inspections and ensure all certifications with the local municipality where the facility is located are on file and up to date.

    Serve as the "project manager" and main point of contact for repairs, renovations to existing facilities, and new construction for future expansion efforts. Included but not limited to:


    Work with our partners to apply for any permits with local municipalities when necessary

    Conduct a walk-through with all department heads to gather input and confirm needs are addressed.

    Order essential items as directed by other department managers to meet facilities' interdepartmental needs.

    Manage all contracted services as needed. Negotiate contracts when required, focusing on cost-effectiveness, quality, and scope of work.

    Develop a timeline and initial cost projections for all construction projects to be presented to the Executive Staff.

    Provide regular construction status updates to keep all necessary parties informed on progress.


    Please note that this is a 24/7/365 EMS business, and you will be responsible for maintenance issues. Emergencies may require your attention by phone or in person during nights, weekends and holidays.


    Qualifications/Requirements:

    Prior experience (multiple years) in facilities Management.

    Knowledge of building systems (HVAC/plumbing/electrical/construction/etc), codes and regulations is required.

    Perform with a high level of professionalism at all times; must possess tact, patience, and a positive attitude.

    Ability to communicate effectively and efficiently with employees at all levels of the organization

    Must possess the ability to ensure positive interactions and build rapport with employees

    Must be able to absorb information from various sources, analyze information, and make recommendations to appropriate leadership and Executive Staff.

    Must demonstrate excellent organizational skills, attention to detail, and follow-up at all times

    Ability to work with minimal or no supervision


    Education:

    Associate's degree (A.A.) or equivalent from a two-year college or technical school; 5 to 8 years of directly related experience and/or training; or equivalent combination of education and experience.



    Bell Ambulance can offer you an incredibly competitive wage and a comprehensive benefits package, including two medical plans to choose from, dental, vision, FSA, HSA, and company-sponsored plans. In addition to the core benefits, Bell Ambulance offers a 401(k) plan that becomes available on your hire date, and we match 100% of your contributions up to 6%.


    We have grown because we strive to exceed every client's expectations.


    We have grown because we treat our people with respect, appreciation, and fairness.


    We have grown because we provide the best service, with the best equipment, and the best people




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  • Team Manager – Guest & Crew Success  

    - Hanover County
    Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING... Read More
    Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?"WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?Job Purpose StatementTo operate the restaurant in the absence of the Senior/General Manager. Assist in achieving salesgrowth through maintaining the highest standards ofquality, service, and cleanliness with constant focus on profitability.Job FunctionsInterview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variancestandard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrateBNEsVision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. What Will You Need?Must be 18 years or olderMust meet Physical demands required of the roleMust be able to lead, recognize and train successful talent2 years of management experienceAvailable to work all shifts and weekendsAbility to pass background check and drug screenValid Drivers LicenseStrong conflict-resolution skillsConsistent and ReliableCheerful and Positive AttitudeExcellent communication skillsLoves Serving and Helping OthersWhat is in it for You?Now Paying WeeklyFun Read Less

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