• Remote Customer Success Manager  

    - Duval County
    About Invoca Invoca is the leading AI-powered conversation intelligenc... Read More
    About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less
  • Remote Regional Sales Manager (Mexico City)  

    - Travis County
    Skeletons, lasers, tattoo buses — the Torq brand grabs attention like... Read More
    Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for an experienced and motivated Regional Sales Manager for our new Mexico territory. You will be responsible for positioning Torq’s security solution within our Strategic prospects and customers, and for developing a comprehensive account strategy that aligns with the company's goals and objectives as well as collaborate with cross-functional teams to ensure business growth. This is a remote position based in Mexico City. What you will be doing : Sell an AI SOC platform transforming SecOps from triage through remediation. Land, adopt, expand, and deepen sales opportunities Execute against a territory coverage plan and consistently deliver on quarterly revenue targets Developing and building close long-term strategic relationships with prospects, customers and channel partners Expand relationships and orchestrate complex deals across more diverse business stakeholders. What We’re Looking For: 5-10+ years of direct sales experience selling security software . You have a measurable track record in new business development and over-achieving sales targets. Experience in selling complex enterprise security software solutions and ability to adapt to fast-growing and changing environments Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques Hunter mentality with solid Sales DNA e.g. CoM, Challenger and MEDDICC Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. Read Less
  • Remote Customer Marketing Manager  

    - Franklin County
    We offer a hybrid work environment. Most US-based positions can also b... Read More
    We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS Read Less
  • Remote Business Development Manager - Austin, TX  

    - Clark County
    Pritchard Industries provides janitorial services, landscaping, HVAC,... Read More
    Pritchard Industries provides janitorial services, landscaping, HVAC, etc. to large buildings, corporate parks, college campuses, airports, etc. Our experience, green cleaning expertise, and our overall quality have helped us become one of the fastest-growing organizations in our industry in the nation. Be part of a rapidly growing company that is taking the next step in its development. Great culture, respectful staff and a supportive and encouraging leader makes this a great career opportunity to make an impact in growing businesses. We are looking for a motivated, driven, hunter-type individual who is looking to work with a growing company, and to have unlimited potential. COMPENSATION $80k to $100k Base Salary plus commission. Annual target earnings at goal will be between $150,000 to $200,000 year. Paid holidays and vacation time Health Benefits Package Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care 401K Opportunity for growth PRIMARY DUTIES/RESPONSIBILITIES In this newly created role, we are looking for a goal-oriented self-starter to grow business in the Central territory. The Business Development Manager is tasked with driving revenue growth by focusing on the following: Utilize multiple forms of prospecting (door-knocking, phone prospecting, e-mail blasting, etc.) to book appointments with new prospects. Actively participate in networking groups, as well as industry and professional associations, to develop, build and sustain a robust set of professional relationships in the territory. Identify, develop, and nurture relationships with business owners, restaurant managers, head chefs, etc. to build relationships that lead to new business for Pritchard Industries, Inc. Manage and grow sales pipeline. Achieve sales goal consistently on a monthly/quarterly basis. WORK EXPERIENCE The qualified candidate is preferred to have the following experience and attributes: 3 plus years of Sales experience. Experience leveraging facility management services and solutions. Superior relationship-building skills in both face-to-face and remote environments. Strong verbal and written communication skills. Experience with CRM (HubSpot, Salesforce, etc.). Willingness to prospect and generate leads, appointments, and sales. REQUIREMENTS Desired Education: Bachelor’s Degree or equivalent work experience. Equivalent field experience shall consist of a minimum of three to five years of successful sales experience as detailed above. Exceptional communication and presentation skills. Willingness to travel within the region as required. Industries experience highly preferred. Pritchard Industries participates in E-Verify. #LI-Remote Read Less
  • Remote Customer Implementation Manager  

    - San Joaquin County
    Raft is the intelligent logistics platform that’s rewriting the techno... Read More
    Raft is the intelligent logistics platform that’s rewriting the technology playbook for freight forwarders and customs brokers in the automation era. A dynamic UK-based technology company with a global impact across logistics, we’re searching for a Customer Implementation Manager who is excited by the prospect of working in a rapidly growing international scale-up. We have significant runway thanks to our most recent Series B funding, which we raised from some of the best investors in the space: Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio, Shopify), Episode 1 (Zoopla, Betfair, Shazam) and Dynamo Ventures (Sennder, Stord, Gatik). As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. In addition, you will support customer process improvements, helping optimise their operations and enhance their experience with Raft. Using your technical skills, project management expertise and strong interpersonal skills, you will coordinate resources, track milestones, and ensure customers achieve their desired outcomes through their partnership with Raft. Day-to-day you will: Own and manage the entire implementation cycle from signed-to-live for enterprise Freight Forwarder, ensuring they progress through each phase of the implementation successfully. Function as the main contact for onboarding schedules, deliverables, and risk management. Create and manage scalable implementation project plans for a portfolio of enterprise customers. Lead technical discovery sessions with customers to align on functional technical requirements, operational design, and necessary deliverables for complex integrations. Work closely with technical teams to facilitate integration testing across several functional test case scenarios and resolve technical integration issues throughout the testing phase. Lead User Acceptance Testing with end-users, ensuring successful testing and approval before the integration goes live. Work closely with the Sales, Product, CS and Support teams, and lead a cross-functional effort to ensure timely delivery of all projects. Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases. Take full ownership of all pre-implementation tasks for your accounts and ensure a smooth go-live execution. We specifically want someone who has: Significant experience in implementation and/or project management with software projects within a Software as a Service (SaaS) environment. Knowledge/experience of the Freight Forwarding industry would be a plus. Great people skills and at ease communicating with stakeholders from all levels of an organisation. Sound business judgment and decision-making abilities. Lead end-to-end technical implementations of Raft, owning onboarding, configuration, integration, testing, and go-live for enterprise customers. Manage and execute integrations using APIs and EDI standards collaborating closely with customer technical teams. Perform hands-on technical troubleshooting across integrations, data pipelines, and system configurations; analyze logs, payloads, and error responses to identify root causes. Document integration architectures, data flows, and implementation outcomes to support long-term customer success and scalability. The mindset of continuous improvement with a desire and drive to own, manage and develop new or existing processes. Apply because you want to... Have the opportunity to work in a global market and compete with best in class companies who are on the front line of innovation Work in a modern Product-led company Get exposure to working with stakeholders on a global level across different industries Work in a tech, fast-paced and challenging environment that provides opportunities for professional and personal growth Work in a multicultural environment Read Less
  • Remote Regional Sales Manager (Mexico City)  

    - Hamilton County
    Skeletons, lasers, tattoo buses — the Torq brand grabs attention like... Read More
    Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for an experienced and motivated Regional Sales Manager for our new Mexico territory. You will be responsible for positioning Torq’s security solution within our Strategic prospects and customers, and for developing a comprehensive account strategy that aligns with the company's goals and objectives as well as collaborate with cross-functional teams to ensure business growth. This is a remote position based in Mexico City. What you will be doing : Sell an AI SOC platform transforming SecOps from triage through remediation. Land, adopt, expand, and deepen sales opportunities Execute against a territory coverage plan and consistently deliver on quarterly revenue targets Developing and building close long-term strategic relationships with prospects, customers and channel partners Expand relationships and orchestrate complex deals across more diverse business stakeholders. What We’re Looking For: 5-10+ years of direct sales experience selling security software . You have a measurable track record in new business development and over-achieving sales targets. Experience in selling complex enterprise security software solutions and ability to adapt to fast-growing and changing environments Experience in the “C” suite, strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques Hunter mentality with solid Sales DNA e.g. CoM, Challenger and MEDDICC Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We build AI for a living, and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you. Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. Read Less
  • Remote Business Development Manager - Pharmaceutical (Remote) - West Coast  

    - San Bernardino County
    Company Description We are SGS – the world's leading testing, inspecti... Read More
    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS Health and Nutrition. Generate leads and sales through client and prospect relationship development. Close sales on prospective clients and maintain functional relationship with major accounts. Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. Obtain master service agreements with perspective clients. Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website. Generate proposals for existing clients and prospects. Assist in the development of materials and implementation of marketing plan. Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added. Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients Participate actively in all appropriate industry organizations when requested to promote the Company and its services Compensation The expected salary range for this position is $105,000 - $130,000 USD annually and includes the Health and Nutrition Sales Comission plan. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Qualifications Qualifications Four-year degree in relevant field (e.g., Business, marketing, life science). Advance degree preferred MBA, MS) Over five years of business development experience in sales/marketing Business development experience with pharmaceutical and medical device companies and CDMO Technical and industry knowledge Client-focused mentality Excellent follow-up and follow-through Ensure proper maintenance and organization of marketing and sales resources. This role requires up to 40% travel for meetings, training, and business needs regionally within California (Candidate should be based within the San Francisco area) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. Read Less
  • Remote Business Development Manager - Pharmaceutical (Remote) - West Coast  

    - San Diego County
    Company Description We are SGS – the world's leading testing, inspecti... Read More
    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description This position is responsible for the sale of analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. Applying the sales process, the successful candidate will generate revenue for SGS Health and Nutrition. Generate leads and sales through client and prospect relationship development. Close sales on prospective clients and maintain functional relationship with major accounts. Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. Obtain master service agreements with perspective clients. Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising and the Company’s website. Generate proposals for existing clients and prospects. Assist in the development of materials and implementation of marketing plan. Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales. Follow through on campaigns developed by the business development team and maintain sufficient detail on how new accounts and new leads were added. Work proficiently with contact database to input leads and perform utilities to maintain proper contact with existing and potential clients Participate actively in all appropriate industry organizations when requested to promote the Company and its services Compensation The expected salary range for this position is $105,000 - $130,000 USD annually and includes the Health and Nutrition Sales Comission plan. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications. Our Benefits We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee assistance programs. Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment). Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off and family leave In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants. Qualifications Qualifications Four-year degree in relevant field (e.g., Business, marketing, life science). Advance degree preferred MBA, MS) Over five years of business development experience in sales/marketing Business development experience with pharmaceutical and medical device companies and CDMO Technical and industry knowledge Client-focused mentality Excellent follow-up and follow-through Ensure proper maintenance and organization of marketing and sales resources. This role requires up to 40% travel for meetings, training, and business needs regionally within California (Candidate should be based within the San Francisco area) Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. Read Less
  • Remote Customer Success Manager  

    - Lancaster County
    About Invoca Invoca is the leading AI-powered conversation intelligenc... Read More
    About Invoca Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. We operate by five Operating Principles: Customers First, Anchored in “5 Whys” – We keep customers at the center, dig past the initial ask to the root cause, and play the long game to help them grow and stay. “Invoca Nice” = Direct + Kind – We say the hard thing directly and with care, receive feedback with curiosity, and embrace productive, respectful debate. Act Like an Owner – We own our outcomes, operate with high agency and a bias for action, and put impact ahead of politics. Raise the Bar for Everyone – We redesign what slows us down, recognize those who raise standards, and refuse to settle for mediocre work. Bring the Intensity – We move at “AI speed,” stay responsive and reliable, finish what we start, and meet the moment when it matters. If these principles resonate with you, we’d love for you to join us – we are building something special. About the Team Our Customer Success team is the engine behind long-term customer value at Invoca. We partner closely with our Healthcare customers – from multi-location provider groups and health systems to digital health and patient-acquisition marketers – to turn conversation intelligence into measurable business outcomes. Working hand-in-hand with Sales, Product, Marketing, and Support, the team drives adoption, retention, and expansion while serving as the voice of the customer inside Invoca. We win as a team: we share playbooks, celebrate each other’s wins, and hold a high bar for the impact we deliver to the people and organizations we serve. About the Role We are looking for an experienced Customer Success Manager to advise and support a portfolio of customers within the Healthcare segment, managing $3–$5M in revenue. Reporting to the Vice President of Customer Success, you will leverage both human and digital touchpoints to guide customers throughout their lifecycle – driving adoption, expansion, and retention. This is a highly strategic, relationship-driven role where you will act as a trusted advisor, helping healthcare organizations maximize their investment in Invoca’s AI-powered platform to improve patient acquisition, patient experience, and contact center performance. You will use customer data, health indicators, and automation to deliver personalized, proactive engagement that drives business impact, and you’ll collaborate with cross-functional teams to ensure customers get the right resources at the right time – always with appropriate care for the compliance-sensitive nature of healthcare data. Our goal is to empower customers with actionable insights, making their organizations more successful because of Invoca. You Will Own and manage a portfolio of Healthcare customers, deeply understanding their business goals, patient-acquisition strategies, and operational challenges to drive engagement and success. Develop and execute strategic account plans that maximize adoption, retention, and expansion across each account. Use data-driven insights and automation tools (e.g., Gainsight, Salesforce) to deliver the right message to the right customer at the right moment. Apply AI in your day-to-day workflow – using AI-assisted tools to analyze account health, surface risks and opportunities, prepare business reviews, and personalize customer communications at scale – so you spend more time on high-value strategic work. Confidently articulate the value of Invoca’s AI-powered conversation intelligence to customers, translating platform capabilities into outcomes that matter to healthcare marketers, patient-access leaders, and contact center teams. Act as a strategic consultant, providing best practices and tailored solutions for each customer’s needs, with sensitivity to healthcare regulatory and privacy considerations (e.g., HIPAA/PHI handling). Lead customer training, business reviews, and enablement sessions through email, calls, and scheduled meetings. Proactively identify risks and opportunities, mobilizing internal teams (Sales, Product, Marketing, and Support) as needed. Advocate for customers internally, providing feedback that influences product development and innovation. Foster long-term relationships that drive high satisfaction, advocacy, and loyalty. You Have 4+ years of Customer Success or Account Management experience in B2B SaaS. 3+ years working with enterprise software, preferably serving Healthcare or another regulated, compliance-sensitive industry. Demonstrated AI fluency – you actively use AI tools in your work and can show how you apply them to be more effective, accurate, and efficient (e.g., drafting and synthesizing, analysis, research, and preparation). You’re eager to keep learning as AI capabilities evolve. Strong project management skills, with experience prioritizing competing initiatives. The ability to consult and communicate effectively with all levels of an organization, from end users to executives. Genuine passion for AI-driven technology and how it transforms customer engagement. Background in digital marketing, advertising technology, or performance marketing, with an understanding of how marketers optimize customer (or patient) acquisition and engagement. Bonus Experience Experience working with Contact Centers and associated technologies (CCaaS, e.g., Genesys, Five9, or similar) Familiarity with healthcare marketing or patient-access environments, and awareness of HIPAA and related privacy requirements. Familiarity with tools such as Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, or similar. Experience using Salesforce, Gainsight, and other SaaS platforms. BA/BS degree preferred. Location This is a remote-first role. We are currently hiring in the following locations: United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Business travel will be required, mostly to Customer sites and occasionally for internal meetings. Compensation, Benefits Read Less
  • Remote Business Development Manager - Occupational First Aid  

    - Maricopa County
    Full-time Description About the Role We’re looking for a Business Deve... Read More
    Full-time Description About the Role We’re looking for a Business Development Manager to join our team. In this role, you will be responsible for building engaged, mutually beneficial relationships between Safeguard, key accounts, and end users to drive sales growth in the Occupational Health market. The position is a part of our Public Safety sales team and will focus primarily on the customers via an established distribution channel that sells into the Occupational First Aid space. This role is the main point of contact for assigned accounts and is expected to identify and create new opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. You will oversee customer retention, satisfaction, and revenue growth strategies. S/he works cross-functionally with marketing, operations, customer service, and contracting to deliver sales goals. This role can work remotely from any location in the continental U.S. within 50 miles of a major airport. What You’ll Do Build and strengthen customer relationships to achieve long-term partnerships by establishing yourself as a trusted advisor to your assigned accounts Maintain ongoing dialogue to gain an understanding of your assigned accounts to identify their opportunities and challenges and develop a strategy to support their needs Monitor satisfaction level of your assigned accounts and report progress to internal stakeholders Proactively identify opportunities to grow portfolio of products sold into Occupational First Aid accounts across Safeguard product lines Demonstrate and promote the functions and utility of products or services to customers based on their needs. Develop pricing and proposals for customers in conjunction with Commercial Operations Drive new revenue growth within the assigned segment Measure and monitor Key Performance Indicators (KPIs) for assigned accounts to ensure year-over-year growth metrics are achieved Collaborate with internal teams to support Strategic Account efforts in the field Provide sales forecasts and develops growth strategy to support overall Public Safety revenue plan Maintain knowledge of external industry issues that may impact customers Execute new product launches and product-focused promotions led by Marketing Participates in company training events to ensure ability to deliver baseline product training to end users Plans, manages, and attends trade shows and other assigned industry-related events Requirements What We’re Looking For Bachelor’s degree in Business, Finance, or Marketing. Related equivalent experience may be substituted Minimum of 5 years’ field sales experience with a proven track record of meeting/exceeding sales quota within assigned territory and at least 2 years with demonstrated success managing multiple key customer accounts of at least 1M+ in revenue Prior sales experience into Occupational first aid space for at least 3 years with the ability to consistently meet quarterly quota Familiarity with medical terminology and devices is beneficial Advanced computer proficiency includes web browser/internet search, MS Outlook, Word, Excel, and PowerPoint capabilities. Technical competence includes the ability to learn new software and systems. Strong relationship building skills to build trust and rapport with customer account stakeholders and internal stakeholders Sound judgment and analytical skills with demonstrated ability to analyze complex problems and develop alternative solutions. Ability to plan and forecast sales Strong negotiation skills with a record of favorable outcomes that are mutually advantageous to Company, customer, and end user. Impeccable interpersonal skills appropriate to audience and selling situation. Strong written and verbal communication skills including the ability to present necessary information to customers in an understandable and influential way Experience planning and keeping organized with exceptional time management skills English language fluency required. Must have reliable transportation for use in daily duties. Why Join Safeguard Medical? Mission-driven work that makes a real impact Innovative, life-saving products and solutions Collaborative and supportive team environment Opportunities for growth and development About Safeguard Medical At Safeguard Medical, we’re not just shaping the future of emergency medicine—we’re saving lives. With a global presence, we combine deep expertise with world-class equipment to empower first responders to act confidently and effectively when every second counts. What We Offer · Competitive salary + bonus opportunity · Medical and dental benefits · 401K with company match · Generous time off Equality, Diversity and Inclusion Safeguard Medical is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience and potential. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing an accessible recruitment process and will make reasonable adjustments where needed. Read Less
  • Remote Lead Product Manager, Native Mobile  

    - Shelby County
    SeatGeek believes live events are powerful experiences that unite huma... Read More
    SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and rightsholders, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. We are looking for a Lead Product Manager to own the native mobile experience, the iOS and Android apps, which are key to millions of fans discovering, shopping for, and attending live events. This is a high-impact, high-visibility role at the intersection of consumer product, platform technology, and fan engagement. Beyond getting fans to their first great experience, your most important mission is bringing them back. You’ll help define how we build habits, deepen loyalty, and make SeatGeek the first app fans reach for when a new tour drops, a playoff run begins, or a spontaneous night out calls. From home screen real estate to personalized push moments to post-event features that extend the thrill, you’ll help architect the full loop that turns one-time buyers into lifelong fans. You’ll own a surface that lives in fans’ pockets, competes for their attention alongside every other app, and has to earn its place every single day. What you'll do Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices What you have 8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment 5+ years as an engineer in a role that focused on writing code A foundation of technical excellence that your team can look up to Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership Product-minded engineering experience, especially products that span native mobile, web, and backend systems. Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences. Experience in the sports technology industry is preferred, but not a requirement. This role requires candidates to be based on the East Coast, with preference given to those in the New York City area. Our stack You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language. Client Platforms : iOS, Android Languages: Python, Swift, Kotlin Version control: Git (Gitlab) Feature Flag/Experimentation : Eppo Product Analytics/Reporting: Mixpanel, Looker, Hex App Distro for Testing : Firebase, TestFlight Design: Figma Other Product Management Tools: Claude, ChatGPT, Productboard, JIRA Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $360 per quarter to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $152,000 - $220,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. To review our candidate privacy notice, click here . #LI-Remote Read Less
  • Remote Business Development Manager - Occupational First Aid  

    - Honolulu County
    Full-time Description About the Role We’re looking for a Business Deve... Read More
    Full-time Description About the Role We’re looking for a Business Development Manager to join our team. In this role, you will be responsible for building engaged, mutually beneficial relationships between Safeguard, key accounts, and end users to drive sales growth in the Occupational Health market. The position is a part of our Public Safety sales team and will focus primarily on the customers via an established distribution channel that sells into the Occupational First Aid space. This role is the main point of contact for assigned accounts and is expected to identify and create new opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. You will oversee customer retention, satisfaction, and revenue growth strategies. S/he works cross-functionally with marketing, operations, customer service, and contracting to deliver sales goals. This role can work remotely from any location in the continental U.S. within 50 miles of a major airport. What You’ll Do Build and strengthen customer relationships to achieve long-term partnerships by establishing yourself as a trusted advisor to your assigned accounts Maintain ongoing dialogue to gain an understanding of your assigned accounts to identify their opportunities and challenges and develop a strategy to support their needs Monitor satisfaction level of your assigned accounts and report progress to internal stakeholders Proactively identify opportunities to grow portfolio of products sold into Occupational First Aid accounts across Safeguard product lines Demonstrate and promote the functions and utility of products or services to customers based on their needs. Develop pricing and proposals for customers in conjunction with Commercial Operations Drive new revenue growth within the assigned segment Measure and monitor Key Performance Indicators (KPIs) for assigned accounts to ensure year-over-year growth metrics are achieved Collaborate with internal teams to support Strategic Account efforts in the field Provide sales forecasts and develops growth strategy to support overall Public Safety revenue plan Maintain knowledge of external industry issues that may impact customers Execute new product launches and product-focused promotions led by Marketing Participates in company training events to ensure ability to deliver baseline product training to end users Plans, manages, and attends trade shows and other assigned industry-related events Requirements What We’re Looking For Bachelor’s degree in Business, Finance, or Marketing. Related equivalent experience may be substituted Minimum of 5 years’ field sales experience with a proven track record of meeting/exceeding sales quota within assigned territory and at least 2 years with demonstrated success managing multiple key customer accounts of at least 1M+ in revenue Prior sales experience into Occupational first aid space for at least 3 years with the ability to consistently meet quarterly quota Familiarity with medical terminology and devices is beneficial Advanced computer proficiency includes web browser/internet search, MS Outlook, Word, Excel, and PowerPoint capabilities. Technical competence includes the ability to learn new software and systems. Strong relationship building skills to build trust and rapport with customer account stakeholders and internal stakeholders Sound judgment and analytical skills with demonstrated ability to analyze complex problems and develop alternative solutions. Ability to plan and forecast sales Strong negotiation skills with a record of favorable outcomes that are mutually advantageous to Company, customer, and end user. Impeccable interpersonal skills appropriate to audience and selling situation. Strong written and verbal communication skills including the ability to present necessary information to customers in an understandable and influential way Experience planning and keeping organized with exceptional time management skills English language fluency required. Must have reliable transportation for use in daily duties. Why Join Safeguard Medical? Mission-driven work that makes a real impact Innovative, life-saving products and solutions Collaborative and supportive team environment Opportunities for growth and development About Safeguard Medical At Safeguard Medical, we’re not just shaping the future of emergency medicine—we’re saving lives. With a global presence, we combine deep expertise with world-class equipment to empower first responders to act confidently and effectively when every second counts. What We Offer · Competitive salary + bonus opportunity · Medical and dental benefits · 401K with company match · Generous time off Equality, Diversity and Inclusion Safeguard Medical is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience and potential. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing an accessible recruitment process and will make reasonable adjustments where needed. Read Less
  • Remote Customer Solutions Manager  

    About Us: Foundation AI is the only AI Native documents intake automat... Read More
    About Us: Foundation AI is the only AI Native documents intake automation platform serving the claims and litigation industries. Founded in 2019 by a team of lawyers and data scientists, Foundation AI processes millions of documents each month for hundreds of US law firms, including many of the largest and most respected plaintiff and injury law firms in the country. Find out more at www.foundationai.com This is a remote role, but we're considering candidates in Los Angeles, Houston, Dallas, Miami, or New York. Job Overview: Foundation AI is seeking a ​Customer Solutions Manager. ​You will be a key member of our team and will ​build strong relationships with existing customers, have an in-depth understanding of our customers’ goals, and monitor their experience with and adoption of the Foundation AI platform to prove out ROI. To be a good fit for the position, we have to make sure we align on a few key things outlined below. The ideal candidate for this role is eager to work for a high-growth SaaS company that is poised for continued growth. Does this sound like you? If so, apply now. Job Responsibilities: Serve as the primary point of contact for our clients, understanding their business objectives and using that knowledge to help them achieve their goals through the use of our platform. Establish and maintain strong relationships with clients through virtual meetings, on-site visits, and attending industry events, ensuring their satisfaction and loyalty. Develop and maintain a deep understanding of our platform, its capabilities, and its use cases. Work closely with clients to understand their needs and requirements, and collaborate with internal teams to develop and deliver solutions that meet those needs. Provide guidance and best practices to clients on how to leverage the platform to achieve their business objectives. Proactively monitor client usage and identify opportunities for upselling or cross-selling of additional products and services. Act as an advocate for clients internally, ensuring their needs are addressed and their feedback is heard. Provide regular updates and reports to internal stakeholders on client health and usage. Responsible for renewals, identifying upsell opportunities, training, and post-implementation solutioning. Job Requirements: Bachelor's degree in Business Administration, Marketing, Communications, or related field. 5+ years of experience in customer success or account management in the technology industry, in the legal sector. 2+ years experience in legal and/or legal software. Strong understanding of SaaS business models and software development lifecycles. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Proven ability to manage complex projects and timelines, and to prioritize and multitask effectively. Strong analytical and problem-solving skills, with the ability to identify and address customer needs and requirements. Ability to work independently in a remote environment, with a high degree of self-motivation and self-discipline. It would be nice if you have: Experience working with AI-powered technologies. Exposure to working on an onshore-offshore set up. Experience in managing larger projects with multiple stakeholders. Experience in the Personal Injury or LegalTech industry. Personal Attributes we are looking for: Analytical nature with the ability to solve complex business issues High emotional quotient is desired. A ‘can do’ attitude to be able to work within existing constraints and come up with innovative ideas that may not be obvious or apparent. Maturity and level-headedness to handle difficult situations and still maintain healthy relationships with customers and partners. Extremely detail-oriented, self-motivated, and passionate about a customer’s success Our Commitment: At Foundation AI, we're committed to creating an inclusive and diverse workplace. We value equal opportunity and affirmative action principles, giving everyone an equal chance to succeed. We're dedicated to offering equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Upholding these values and adhering to applicable laws is paramount to us. For any feedback or inquiries, please contact us at [email protected] . Learn more about us at www.foundationai.com Read Less
  • Full-time Description About the Role We’re looking for a Business Deve... Read More
    Full-time Description About the Role We’re looking for a Business Development Manager to join our team. In this role, you will be responsible for building engaged, mutually beneficial relationships between Safeguard, key accounts, and end users to drive sales growth in the Occupational Health market. The position is a part of our Public Safety sales team and will focus primarily on the customers via an established distribution channel that sells into the Occupational First Aid space. This role is the main point of contact for assigned accounts and is expected to identify and create new opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. You will oversee customer retention, satisfaction, and revenue growth strategies. S/he works cross-functionally with marketing, operations, customer service, and contracting to deliver sales goals. This role can work remotely from any location in the continental U.S. within 50 miles of a major airport. What You’ll Do Build and strengthen customer relationships to achieve long-term partnerships by establishing yourself as a trusted advisor to your assigned accounts Maintain ongoing dialogue to gain an understanding of your assigned accounts to identify their opportunities and challenges and develop a strategy to support their needs Monitor satisfaction level of your assigned accounts and report progress to internal stakeholders Proactively identify opportunities to grow portfolio of products sold into Occupational First Aid accounts across Safeguard product lines Demonstrate and promote the functions and utility of products or services to customers based on their needs. Develop pricing and proposals for customers in conjunction with Commercial Operations Drive new revenue growth within the assigned segment Measure and monitor Key Performance Indicators (KPIs) for assigned accounts to ensure year-over-year growth metrics are achieved Collaborate with internal teams to support Strategic Account efforts in the field Provide sales forecasts and develops growth strategy to support overall Public Safety revenue plan Maintain knowledge of external industry issues that may impact customers Execute new product launches and product-focused promotions led by Marketing Participates in company training events to ensure ability to deliver baseline product training to end users Plans, manages, and attends trade shows and other assigned industry-related events Requirements What We’re Looking For Bachelor’s degree in Business, Finance, or Marketing. Related equivalent experience may be substituted Minimum of 5 years’ field sales experience with a proven track record of meeting/exceeding sales quota within assigned territory and at least 2 years with demonstrated success managing multiple key customer accounts of at least 1M+ in revenue Prior sales experience into Occupational first aid space for at least 3 years with the ability to consistently meet quarterly quota Familiarity with medical terminology and devices is beneficial Advanced computer proficiency includes web browser/internet search, MS Outlook, Word, Excel, and PowerPoint capabilities. Technical competence includes the ability to learn new software and systems. Strong relationship building skills to build trust and rapport with customer account stakeholders and internal stakeholders Sound judgment and analytical skills with demonstrated ability to analyze complex problems and develop alternative solutions. Ability to plan and forecast sales Strong negotiation skills with a record of favorable outcomes that are mutually advantageous to Company, customer, and end user. Impeccable interpersonal skills appropriate to audience and selling situation. Strong written and verbal communication skills including the ability to present necessary information to customers in an understandable and influential way Experience planning and keeping organized with exceptional time management skills English language fluency required. Must have reliable transportation for use in daily duties. Why Join Safeguard Medical? Mission-driven work that makes a real impact Innovative, life-saving products and solutions Collaborative and supportive team environment Opportunities for growth and development About Safeguard Medical At Safeguard Medical, we’re not just shaping the future of emergency medicine—we’re saving lives. With a global presence, we combine deep expertise with world-class equipment to empower first responders to act confidently and effectively when every second counts. What We Offer · Competitive salary + bonus opportunity · Medical and dental benefits · 401K with company match · Generous time off Equality, Diversity and Inclusion Safeguard Medical is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience and potential. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing an accessible recruitment process and will make reasonable adjustments where needed. Read Less
  • Remote Sr. Strategic Finance Manager - Self Serve and New Products  

    - San Joaquin County
    AI at Zapier At Zapier , we build and use automation every day to make... Read More
    AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 03/27/2026 Location: Americas Hi there! We're looking for a Sr. Strategic Finance Manager - Self Serve and New Products to play a pivotal role in shaping the future of Zapier's self-serve and new products businesses. This is a unique opportunity to drive top-line forecasting, planning, and analysis for one of the most important parts of our business. You’ll report to the Head of Strategic Finance and partner closely with product, marketing, and finance leadership. You’ll own revenue models, build analytical infrastructure, and drive insights that give you exposure to the executive team. If you're looking for a high-impact role with broad exposure across the business, this is it. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You have 6-8+ years of experience in FP the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here . Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com . Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working. Read Less
  • Remote Senior Product Manager, Reach  

    - Harris County
    Description As a Senior Product Manager, Reach you will lead product s... Read More
    Description As a Senior Product Manager, Reach you will lead product strategy and execution for a new assessment platform, translating an early vision into a scalable, customer-centered solution that helps educators uncover insights and grow the potential in every student. In this role, you will shape how Reach comes to life from pre-build through launch, building the product foundation, aligning cross-functional teams, and ensuring the solution delivers meaningful outcomes for educators and learners. You will work closely with Engineering, Design, Research, Marketing, Sales, and Customer Success to bring a high-impact product to market. Create and execute a 12 to 18 month product roadmap for Reach Define a 3 year product strategy and vision for assessment development across new use cases and market segments Lead and develop a small product team while remaining hands-on across core product work Oversee product design and development for the Reach platform and associated assessments Refine and translate early product vision, requirements, and MVP design into actionable build plans Identify key personas and define clear problem statements for each user segment Lead customer discovery and foundational user research to validate assumptions and shape direction Establish product management processes, including sprint planning, backlog management, and stakeholder communication cadences Partner closely with Engineering leadership to drive on-time product delivery and execution excellence Partner with Marketing to build a robust go-to-market strategy, including customer migration planning Develop the business model, including pricing and packaging for Reach products Define and track KPIs and success metrics, fostering a data-informed product culture Collaborate with Sales and Customer Success to launch beta programs, pilot cohorts, and early adopter feedback loops Align executive stakeholders through regular updates on milestones, risks, and key decisions Build and maintain a competitive intelligence practice focused on edtech trends and market dynamics You will play a critical role in shaping Riverside’s product portfolio, partnering across teams to deliver research-backed assessments that meet the evolving needs of today’s educators and students. Requirements Must-Have Qualifications 5+ years of experience in product management with a track record of product delivery and growth Proven ability to lead products from concept through launch and post-launch optimization Strong experience in product strategy, roadmap planning, and execution Expertise in user research, persona development, and user-centered design principles Ability to uncover customer needs through structured discovery and probing questions Demonstrated success managing cross-functional teams and driving alignment Strong analytical skills, including experience with business metrics and financial modeling Experience evaluating market trends, customer needs, and competitive landscapes Proficiency with tools such as Jira, Asana, and Tableau Ability to define and execute product positioning informed by win/loss analysis Strategic mindset with the ability to balance customer needs and business priorities Preferred Qualifications MBA or advanced degree in a related field Experience in education, edtech, or assessment-based products Experience building products from early-stage concept through launch Familiarity with go-to-market planning and pricing strategy development Experience working in high-growth or transformation environments Physical Requirements Remote Travel 1 to 2 times a year for off-site team meetings or conferences May require stationary positions, sitting or standing, for extended periods Disclaimer The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. Benefits Why Join Our Team? At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you. Benefits Medical, Dental, and Vision plans Company paid basic life and AD and D insurance Company paid long-term disability Paid Parental Leave Supplemental life insurance options Company paid Employee Assistance Program (EAP) Retirement plan with discretionary company matching Flexible Spending Account (FSA) and Health Savings Account (HSA) options Premium subscription to Calm for employee and dependents 33 days of company paid time off (PTO, Holidays, Wellness Days) Flexible work arrangements Tuition Reimbursement Program Company orientation and 30, 60, 90 Day Onboarding Compensation This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters. Riverside Insights is an Equal-opportunity Employer Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our Commitment to Diversity and Inclusion Riverside Insights is committed to building a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives. Read Less
  • Remote Accounting Manager  

    - Suffolk County
    Del Mar Firm Seeks Accountant! We are Wastvedt
    Del Mar Firm Seeks Accountant! We are Wastvedt Read Less
  • Full-time Description About the Role We’re looking for a Business Deve... Read More
    Full-time Description About the Role We’re looking for a Business Development Manager to join our team. In this role, you will be responsible for building engaged, mutually beneficial relationships between Safeguard, key accounts, and end users to drive sales growth in the Occupational Health market. The position is a part of our Public Safety sales team and will focus primarily on the customers via an established distribution channel that sells into the Occupational First Aid space. This role is the main point of contact for assigned accounts and is expected to identify and create new opportunities by positioning solutions aligned with customer goals, challenges, and initiatives. You will oversee customer retention, satisfaction, and revenue growth strategies. S/he works cross-functionally with marketing, operations, customer service, and contracting to deliver sales goals. This role can work remotely from any location in the continental U.S. within 50 miles of a major airport. What You’ll Do Build and strengthen customer relationships to achieve long-term partnerships by establishing yourself as a trusted advisor to your assigned accounts Maintain ongoing dialogue to gain an understanding of your assigned accounts to identify their opportunities and challenges and develop a strategy to support their needs Monitor satisfaction level of your assigned accounts and report progress to internal stakeholders Proactively identify opportunities to grow portfolio of products sold into Occupational First Aid accounts across Safeguard product lines Demonstrate and promote the functions and utility of products or services to customers based on their needs. Develop pricing and proposals for customers in conjunction with Commercial Operations Drive new revenue growth within the assigned segment Measure and monitor Key Performance Indicators (KPIs) for assigned accounts to ensure year-over-year growth metrics are achieved Collaborate with internal teams to support Strategic Account efforts in the field Provide sales forecasts and develops growth strategy to support overall Public Safety revenue plan Maintain knowledge of external industry issues that may impact customers Execute new product launches and product-focused promotions led by Marketing Participates in company training events to ensure ability to deliver baseline product training to end users Plans, manages, and attends trade shows and other assigned industry-related events Requirements What We’re Looking For Bachelor’s degree in Business, Finance, or Marketing. Related equivalent experience may be substituted Minimum of 5 years’ field sales experience with a proven track record of meeting/exceeding sales quota within assigned territory and at least 2 years with demonstrated success managing multiple key customer accounts of at least 1M+ in revenue Prior sales experience into Occupational first aid space for at least 3 years with the ability to consistently meet quarterly quota Familiarity with medical terminology and devices is beneficial Advanced computer proficiency includes web browser/internet search, MS Outlook, Word, Excel, and PowerPoint capabilities. Technical competence includes the ability to learn new software and systems. Strong relationship building skills to build trust and rapport with customer account stakeholders and internal stakeholders Sound judgment and analytical skills with demonstrated ability to analyze complex problems and develop alternative solutions. Ability to plan and forecast sales Strong negotiation skills with a record of favorable outcomes that are mutually advantageous to Company, customer, and end user. Impeccable interpersonal skills appropriate to audience and selling situation. Strong written and verbal communication skills including the ability to present necessary information to customers in an understandable and influential way Experience planning and keeping organized with exceptional time management skills English language fluency required. Must have reliable transportation for use in daily duties. Why Join Safeguard Medical? Mission-driven work that makes a real impact Innovative, life-saving products and solutions Collaborative and supportive team environment Opportunities for growth and development About Safeguard Medical At Safeguard Medical, we’re not just shaping the future of emergency medicine—we’re saving lives. With a global presence, we combine deep expertise with world-class equipment to empower first responders to act confidently and effectively when every second counts. What We Offer · Competitive salary + bonus opportunity · Medical and dental benefits · 401K with company match · Generous time off Equality, Diversity and Inclusion Safeguard Medical is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates and make recruitment decisions based on skills, experience and potential. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing an accessible recruitment process and will make reasonable adjustments where needed. Read Less
  • Remote Customer Onboarding Manager - United States  

    - Anchorage Municipality
    Before jumping into all the information about the role and what you ca... Read More
    Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices . With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels , including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic . We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst , and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself . We consistently outperform and continue our leadership, and the results speak for themselves . From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables , our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. The Customer Onboarding Manager is one of the first members of the post-sales team to work with new and existing clients. The Customer Onboarding Manager is responsible for transitioning our clients from the sales process through onboarding and implementation of their new platform, while reinforcing the Insider One vision of true 1-to-1 personalisation driven by the client’s data. Responsible for understanding client’s business requirements and use-cases, managing project delivery, and ensuring accelerated time-to-value realisation from their investment in Insider One. It is critical during this initial period that our new clients are enabled and empowered to use the platform to its fullest potential. The Customer Onboarding Manager is the key member of the Onboarding team. They are responsible for ensuring smooth, timely, and complete Insider One platform adoption and client confidence in their new system. Using a combination of hands-on approach with strong project management principles and technical knowledge, the Customer Onboarding Manager will be responsible for providing technical guidance to the client. Supporting clients through setup while having a full understanding of the client's application environment and data in order to provide optimal solution design recommendations for integration in a timely and impactful manner. What You Will Need Minimum 5 years experience in SaaS project management and client onboarding PM qualifications (Agile, PMP, Prince2) is a plus Strong written and verbal communication skills; business fluency in English Strong time and task management skills are a must Strong at Communication with Internal we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile. If this sounds like who you are and where you aspire to be, we are excited to meet you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider One on LinkedIn , Instagram , X , Facebook and Medium ! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Read Less
  • Remote Senior Manager, Customer Operations  

    - Webb County
    About Sequel Sequel, headquartered in Manchester, New Hampshire, is a... Read More
    About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. Job Overview Sequel is looking for an experienced Senior Manager of Customer Operations to join our Customer Care team. Sequel’s Customer Contact Center operates 24/7 and is crucial to our organization. In this role, you'll lead a team of Inside Sales Operational focused employees. Your responsibilities include recruiting, training, coaching, and mentoring team members. You'll also allocate team members to new projects like systems implementation and process optimization, enabling strategic capabilities to support our Inside Sales Customer Care team. As Sequel is a rapidly growing organization, we'll be implementing various systems and capabilities over the next 24 months. This role requires strong organizational, prioritization, relationship, and communication skills. You will lead projects and initiatives while also managing the team. Job Responsibilities Operational Leadership escalate to senior management as appropriate. Build and grow trusting and credible relationships with key internal and external stakeholders to facilitate effective communication. ·Provides thought leadership to help employees fundamentally rethink how they do their work in order to dramatically improve customer service and reduce operational costs. Technology experience selecting and implementing systems is a plus. Salesforce CRM experience preferred. Ability to work collaboratively with cross-functional teams in a dynamic and fast-paced environment. Strong communication skills, with the ability to present operational strategies and data-driven insights to leadership. Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind. We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected Read Less

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